#š¾-bug-reporting
1 messages Ā· Page 27 of 1
that's the news we got
Thatās the merge information. Not incursion.
NEW (to me at least): Saving a new officer crew preset ERASES an officer preset on another slot. No matter which officers, saving the new preset erases an old one elsewhere
I don't think that was the point.
I think the point was, 123 and 122 were incursion enemies this round. Now they merge.
What about events and incursion rewards?
i see, ok
save then force quit the game
2 potential workarounds:
Save the preset twice
Or
Save the preset and quit the game by using alt F4 or task view on mobile.
Iām playing whack a mole ā save preset 2, and preset 5 is erased. Save a new preset 5, and preset 1 is erased
And I just told you two potential workarounds so that doesn't happen
Saving what twice? The new preset is saved. Another unrelated preset gets erased.
why a work around this is the crap we are complaing about WE SHOULD NOT HAVE TO DEVISE WAYS TO "WORK AROUND" SCOPELYS mess UPS, it should work
But it only gets erased when reentering the menu, doesn't it?
Until they fix it, there are only workarounds.
Force quit worked for me, but for some they had to try till the vanishing spot was the first on top.
Ex: just now I manually recreated my swarming crew for slot 1 (which had been deleted arbitrarily when I saved another crew to slot 5).
Now Slot 2 has been erased.
Instantly after saving slot 1?
Or does it disappear when reentering the menu?
When I went in to apply my grinding crew (from slot 2), slot 2 was empty
Alright
Get the grinding crew together to save it.
Then press save but before leaving the menu, press save again.
Then force quit and restart
Force quit wasnāt changing and of this. I tried clearing localization. So far working
I was doing all this before
Sorry - I'm getting confused here - the official announcements say 122 and 125 have no incursion event (here in Discord).
Put all your crews out on ships out of dock then press save them restart your game
Use Tangoās workaround it works
@umbral nexus All Apex hostiles are still stuck in all Mantis systems. S22. Reported via support and was ignored. Just for reference, it takes around 35 minutes to fill cargo without Apex hostiles.
Even though it's not news ... lag makes game unplayable...
@spiral venture the two messages differ by 5 hours in german and english see the screenshots
Horrible LAG is making the game virtually unplayable!
now they are deleting it lmao
Clearing localization worked. Restarting did not. š¤·āāļø
my ships are taking 20 seconds to charge to warp out of system? whats going on?
same thing it always is pinky
What and when is scopely finally going to solve the lag problem? There is no way for normal gameplay and with upcoming incursion it will be most likely that everyone is going to shield because of this. Itās one thing scopely wants us to buy more packs but why should we for something thatās so badly broken that itās almost unusable
Scopely Best get this game fixed soon before Incursions begin otherwise there are going to be a lot of unhappy customers <@&509691205798592532>
Too many bugs and glitches not good when you add the terrible lag to the mix
my ships will jump to the other side when giving chase to another player and then be in his way. its totally bugged out
I have a Problem with the Windows Client of STFC
One of my players just scrapped a maxed Mayflower and got these mats.
What has happened here???! Is this a known problem, Iāve encouraged him to raise a complaint but he doesnt want to make a fuss š
Max tier and Max level? You dont get raw mat or broken parts by scrapping a flower, but at low level you will get only ship XP, dili and trit
Definitely max tier and level, hes been updating me on his progress over the last few weeks.
He need to contact support then, if the rewards dont pop up soonish
i just finished scarpping mine and got bunch of g4 refined stuff. if hes at lvl 35 and maxed, then def raise ticket
Thanks @warm hound and @uncut lake , I recently scrapped mine too so I know it should work. He has raised a ticket, hopefully it will get sorted. š
Oh something's finished.
Nope just reminding you you need to buy slots. š”
ElmiBar#4695
wait its letting u know theres a hostile approaching ur queue
check your alliance starbase that pip is linked to it as well
Interesting, collected a batch of plasma and it went away. Thanks.
Alliance is still wrong in server78, battle logs still hung up in server 78
And your giving away candy , this has been going on since the incursion
Stop wasting time with trivial stuff and address the real issues
On all levels
Has anyone else have their inbox not clearing, mine has 300 messages and wonāt clear out or change color
Yes, known bug since one of this month Patch. No workaround for it, only need to wait a fix
Yep since at least a week
Thanks
Funny you call it a patch, that a patch is something that fix something not broke even more that wasnāt broken
<@&509691205798592532> when is the Starbase issue going to be fixed. Canāt access for 2 weeks
It's not a bug, it's a feature Ā®
<@&509691205798592532> we ever going to get a fix on actian systems. So many frozen hostiles or locked apex
it says it must be in store our refinery
still didnt have the MAJALAN
they just answer after i send manny Screen Shots
then a new scopido member write to me how they can help me
,
still didnt get a majalan. and my mantis is tier 5...
cant belive that it takes so long
my mantis is tier 5.. why i need a tier 6 majalan
is it a bug our not... anyone can help me pls and thanks
and in refinery it shows me that my mantis is tier 4
T5 ships install MK6 components, and once all components are MK6 then you can tier up to T6.
Tier 4 refinery at T5 sounds like a bug though. Historically they're not great at fixing that though, you can raise it with customer support but you might need to wait until you can tier up again.
You can trying sending the ticket details to Eco in PM then. That's about all you can do if you've already raised a ticket with support.
pc client has stopped working and wont even load from the update servers......
Do you have your latest support ticket number?
Game wont load, stuck on 70%!
Apex stuck in sector 37 on S17. Please fix!
The game crashes in between completing a mission and starting the next part, game crashes periodically when switching ships in docks or confirming a crew change. Game constantly freezes when trying to leave the ship upgrade screen. This has been happening for almost 2 years.
On android
I've cleared localization more tines than I can count. Am I missing something ?
Can you please fix this, it is annoying
Game hangs, 4th time today š¤Æ
I reported more than once items that I claim but are not reflected in the inventory. Today is a good example of that for me. I refined discovery tokens, they are removed from my inventory, the timer say I can claim again tomorrow but I did not get the items
It just got stuck there
The lag today is amazing. Well done Scopely! ššš
And, yes, ooks like the lag is bad today, got the rewards after 15 minutes aprox
Back button unavailable again.
Can't even open the game
So, we are now at week 5 of broken apex hostiles. Only two systems level 40 and below on server 26 that are still spawning them. Getting ridiculous. Mantis owners should be getting a free daily pack of actian venom until they are fixed!
Ah yes....27 minutes to move two inches to the right š
What is being done about the stuck ships issue? I have a player in my alliance that has had a stuck ship for over a week now and no response from support. If this continues he will not be able to participate in incursions and will also not be able to shield as he can't move his base. Please have support check and respond to their tickets I know they get a lot but it's been a week already.
If Support dont answer before incursion, tell him to try to transfer to the other server once incursion start. It solved the stuck ship for some players
Thanks I have passed on the msg hopefully it gets fixed before then he would really like to play the game and needs that ship
Some kind of new bug? I was trying to click on the hostile and kept getting this:
Can you please work around stability of the app, it was unbeleavable to have to restart it every 5 minutes. Lot of people stop playing only of that and most goes to shield and not be part of most event because it was unplayable
I'm trying to clear my battle log but the game will not let me can you look into this for me please
When does this get fixed? Should be a trivial thing
@torpid dew everyone is suffering from the same issue.
Seems $copely devs are incapable of programming.
Thanks it shows I have a massage and I can't go into my in box eather!
Yeah I know it's very frustrating. Just restart and/or clear localization cache. Or worst case reinstall.
Tbh I have never seen any game with so many bugs.
Just raking in money, then making players leave due to pure misery.
Okay it explains a lot thank you for your help with this though
Armadas on server 186 not registering as fought and won or lost so Directive wasted pls sort as it spoils the event that is running
Donāt use Kira
Back button broken even though it's notgreyed out. Screen keeps "loading".
Does Scopely mine crypto with out many clicks?
It would explain the massive lag and data use.
In so many weeks, amazing that this is still not fixed
if i was using kira I would expect her to work or cant they get that right yet and as I wasn't using kira then it should be working
Someone in your armada was using her
well fix the Fault or is that 2 much for scopely
You can contact CS to get the directive back, but it's adviced to not use kira for now especially on eclipse armada
Took a break for several weeks, and on my 1st day of playong again I found that the amount of issues has increased. Even after 2 game updates.
This means goodbye.
Using Kira would make the armada not shownupnin combat log at all? +not registering in event?
Fix Penumbra and Lindstrom, man. If an event calls for hunting hostile in broken systems, DON'T RUN THAT EVENT. Seems kinda simple.
Yes.
I fail to see how it's funny, but feel free to keep losing directive š¤·
ffs can they not just halt game ads no new events an fix it so we can play with out all this hassle
will let u have the directive cos the one u replace it with will probably open the bajoran faction and not an armada
I still cannot access my in-game store. 8 days abd counting .
Seems scopely donāt doing anything about unplayable game. Will be a useless incursion. THANK YOU SCOPELY š
Contact CS. See what they say. Then you send one of the CMās your ticket number
Anyone having issues with the web store not loading properly?
@spiral venture i put in a ticket. They said its a known problem and did nothing.
The Big question is .. when has it ever been stable?
What isnāt loading properly
Message your ticket number to Eco or Bek
The page wonāt load completely. It loads the monthly pack and nothing else.
Tried a different internet connection?
Cell and my Wifi. No difference. Only site performing that way is the webstore
@umbral nexus ticket 8454215 cant access store, nighbrawler suggested sending msg to you
PM it
Let me know if it repeats in an hour
Wilco
PLEASE FIX THE ARMADA LAG. I have players getting stuck in armadas with the countdown at zero. Sometimes the armada doesnāt even run at all. Every armada that runs reads as ācancelledā even when it actually does run. This has been happening for weeks and itās only getting worse with so many armadas being run by folks wanting the Stella refit!!!!
Sounds like you have guys running Kira. Get rid of her.
Server 156 is suffering big time from general game lag. Unplayable for 5 minutes or so, multiple restarts. Its occuring more often than usual, its becoming painful. Whole server is affected
The cancelled message has absolutely nothing to do with Kira. Itās been like that for months. Just something else $coley will never fix
Seem not been make emergency to anyone, only minor bugs were traded here
Mmmhh no, i do not use kira, just app lag, then reboot. work on it, itās not acceptable
Anybody in your Armada got Kira?
Sorry, this isn't a bug (I think...).
Are the G4 ships ever offered in the Away Team store?
And if so, at what level?
1-2 Ops to building ops (40/41 for g4 uc for example)
75% of the required faction store rep for that ship. (for g3 epics: 8 million.)
Why 8 million? Because it's 75% of the difference between last and next faction store rep level.
Basically:
(Next lvl rep - current rep lvl starting rep * 0.75) + current rep lvl starting rep:
10 million - 2 million = 8 million
8 million * 0.75 = 6 million
6 million + 2 million = 8 million
Yes, and it seems to be both a combination of ops level and faction rep that controls availability. You have to be close to the right level to see them, I think.
Iām getting this weird bug where sometimes if I click on a hostile, instead of the normal scan/attack box it acts as if I clicked a spot in space and gives the message you would get if your ship was in warp.
I'm alone, no kira anywhere
Ah well, scrap my question then š
Still not loading correctly
Thank you. Some of our members were getting nervous. šš
Scrapping:
It's what we do.
So is there a bug for the Cerritos support? It shows the cost should be 2,500, yet Iām being charged 2,600.
The website reward does not show on the PC,. Only on the phone
Works as designed
hmmm
@umbral nexus The IOS app is crashing more often than a test dummy, it is seriously destroying the game fun now and it has been worse the last few months, can you please, please, get them to address the over greedy memory requirements on the app that is causing these issues. Thanks.
These server mergers you are doing are causing glitches and major lag times making it hard to do anything
Exchange armadas is laggy so much that after killing it you can restart armadas and it just disappears. But we loos our directives, this is not funny when my team mates trying to win the stella skinn. How is it possible to start a ghost armada?
The Actian Mantis buffs don't activate automatically. Then when you activate them manually there's lag which wastes time. I paid for this, it should work. I need compensation! Server 13
In Game chat is gone. You are right though - who needs this anyways
Same on Server 10. The Actian Mantis buffs that hostiles drop don't activate
My peace shield is NOT ABOUT to expire in 10 min. It will expire in 10 min
if i follow a link rather than clicking on the system itself and viewing, i am unbable to see tags, levels, and all identifying markers other than the ship icon. i play on pc
this has been a consistent issue for at least two weeks now
just downloaded game for the first time and I've been logged in to a lvl 30 account that isnt mine
huh?, how is that possible
Someone else's device that's been handed down?
@umbral nexus @viscid cloud how long is the Actian issue going to be ignored? Many players spent money on the mantis but the grind has been broken since its inception and continues to get worse. At the very least it should be made less painful by increasing the loot drop from the regular hostiles. The loot drop rate for the jem hadar was decreased over night so I canāt imagine doing the opposite for the Actian chrysalisā would be much different or more difficult. Please fix this or at least make it better. Itās gone on long enough.
Morning everyone! Since building the salvage yard, we are no longer able to enter the alliance station screen. All of us are getting stuck on the black loading screen where it says āpreparingā. Quite a serious bug as we canāt collect from our harvesters. Can you help <@&509691205798592532> @umbral nexus?
You can try uninstalling/reinstalling, I've seen some reports of limited success there.
Ok will give that a try
This worked - thanks!
Spoke too soon - it worked for a while, now back to the "preparing" screen. This is a bit annoying š
Would it be possible for the team to look into this one? I'd rather not delete and re-install the game multiple times per day in order to collect plasma from the station š š
It's the same for multiple players in my alliance, so it's not a problem specific to me
Hello. My mailbox counter doesn't work correct.
The ASB issue has been reported, and while they are working on it, I don't have a timeline to share. I'd recommend opening up the plasma-collecting duties to more members until it's fixed. Some of them might have more permanent capabilities there.
Sounds good - thanks for this
We have found someone who can access it and promoted him to commodore - "alliance station manager"! He is the only one with the keys š
I Downloaded the PC Windows Client the first Time (click for New Account) and get into a other Account. Uninstall don't fix because not all Directory will Deletet.
You can only reset that by clearing your registry of a few entries
really bad lag on EU 128 at the moment and incursions has not even started
How many shards is the TNG recruit special chest supposed to drop? Description says 12, but a single pull gives only 7.
Probably turned into transporter patterns
no, I checked that. Itās always 7, even if some of the 7 get converted to transporter patterns
ASB won't accept speedups. Click the relevant amount and nothing happens.
ok I just had one pull with 9 shards. The next one had only 5 shards
What rank are you inside your alliance?
Commodore
If you pull another one, can you screenshot it ?
Hmm ok maybe lag š¤
yep its pretty bad at the moment
Looks fine to me.
I got 7 shards and 375 transporter patterns (each rare being worth 75 on conversion, so 5 rares converted for a total 12).
It will only show 1 shard when they're converted though, need to do the math on them (75 per rare, 400 per epic).
so you think itās a display bug?
Looks like you are right. I just checked a few screenshots and did the math. It doesnāt display the right amount of shards if they get converted. Thanks.
How do I actually get support for a purchase? I spent money, the splash screen appeared in game for it, but I never got my items. Iāve had a ticket open for 3 days and thereās been no response. I tried to request a refund via xsolla but they denied it saying I got my items. I never did.
I donāt enjoy being stolen from
@umbral nexus where are your support people? It should not take over 3 days to respond to a funds issue.
Except Support, not sure anyone can help you about that
Did they fire all of support? This is ridiculous
Well thatās a big bug to report. Not getting items I paid for
I wonāt be playing this game if support canāt respond to refund requests. Not having a person to talk to is upsetting.
Al your support channels are inadequate for dealing with monetary issues
If they don't respond by tomorrow, dm eco your ticket number so he can push the team to work on that ticket.
Even if you don't get a response from him, he most certainly pushed the team
Iād like to believe you but without evidence it is hard to
It's hard to prove stuff like that. I mean, how would anybody know if eco pushed it ...
But, whenever I told eco to look at a ticket, in the next hour, I got my response. Provided eco was online
I donāt understand how a company that charges so much for items that arenāt real can get away with this poor of support options.
@umbral nexus @viscid cloud <@&509691205798592532> Not sure if this has been reported, but seeing a really irritating issue non stop on US Server 28. I dont have secondary accounts elsewhere to verify it's system wide. Any time you click on the flag for a territory space you have about 5 or 6 seconds to click the Back button on the top left corner. If you don't click this back button within that time frame it greys out and you are unable to click off the territory description screen. There are a couple of workarounds - clicking on the owning alliance or join takeover button resets your timer - but this is ridiculous and I can't believe it's not an easy fix. Sorry if already reported. Easy to verify!
The game crashed after completing an away team
<@&509690795536941056> @umbral nexus @viscid cloud Numerous Mudd Armadas are not completing, no info in the battle logs to confirm completion on Server 28.
Iām unable to hit ships in-game. Things were going fine up until a few minutes ago. Alliance members are also reporting lag. @umbral nexus @viscid cloud <@&509691205798592532>
Restarting the game was no help. It loaded waaaaaay slower than usual on both Wi-Fi and cellular
Too many Kiras, don't use her for muddies
S31 - unable to connect to the game. Hangs at 70% Social Authenticationā¦
And apparently I canāt post messages in chat. They just disappear when I exit chat and go back to view it
Need some help here. Iām not able to set a peace shield either.
Same on S15. Lag and now not loading.
Iām still in-game, but it wonāt allow me to do anything. Super frustrating since I need to set a peace shield and canāt.
Try and log back in... it won't let you
It's a new ScopleyEvent, I think they call it, "Try and play the game NOW with this great new FEATURE"...
Welcome to Star Trek Fleet Command Implosions, the new event where servers randomly dieā¦
lol , same here
Hostiles are no longer loading in-game. Is anyone at Scopley aware?
Iām adding a ticket for this but seriously why canāt we have any normative quality of game play?
Started a rare stellamada and it charged me the directives and posted in my AC that it was started then couldnāt see it anywhere. I reset localization which garnered the same results and then restarted again after to find it didnāt start the armada and some other alliance snagged it.
Please fix the connectivity issues?š„ŗ
Guess I won't b turning in Halloween loot before reset
My alliance had just started an armada before the issues began. good luck getting reimbursed!
I wonder if Scopely will let me use them for my Doctoral dissertation on what bad coding looks like and why code should be standardized...
I hope thier giving a shield (maintenance)
An acknowledgement that they know the servers are dead would be a startā¦
Seriously! It would take 2 seconds to say that!
@ still do not have access to store/ offers
S30 - Unable to log in. Game stops loading at 70% for myself and my alliance mates
s41 - we're all locked out as well
Iām in game and it is working again.
Same, I'm back in.
<@&509690795536941056> @umbral nexus Server 28 is crashing
Add S41
can't get in the game
game is broken yet again
S31 still down.
server 28 just crashed
S10 wonāt login
I having trouble loading the game. Is just me or what?
US servers are currently experiencing log in issues
Chances are Iām on one of them then. Gets to 60-70% and stalls.
Add to that in-game issues. For about 20-25 minutes I was logged in but unable to do anything. Attacks wouldnāt complete, chat didnāt work, couldnāt set a peace shield. Just fyi.
28 is working again
Ok, good to know itās not just me. When will it be fixed?
I got back in, but the lag is bad
Thanks all šš¼š
The only thing worse than game lag is the support lag
and nothing is working again on S10
Crashed again
28 down again
@umbral nexus @viscid cloud the game stopped working again. Would appreciate an acknowledgement that this issue is happening so we know you are aware. Thanks!
YAY! I just reached the second tier of crashing in one day!
@everyone the game is working as intended
S31 crashed again
server 28 keeps replaying the same 2 minutes. I've won the same armada 3 times nowš¤£
Server 47 locked out. WTF?????? FIX THE GAME @SCOPELY
ā ļø
not getting the normal info on the failed login screen...says a lot of "unknown" for stuff like server number
s34 - so lagged out. started an armada and it disappeared after I started one.
Login error server 10
Would be nice if the put up shields for everyone as some have shields that are expiring
Stops at 70%
im at 91%
Server 40 here, we have had quite a few eclipse armadas stall once the timer hits 0, despite having team members in the armada circle, then it cancels the armada and gives the "invalid notification." It's happened to me twice and two other members of my alliance. Hoping to get some directives back!
Scopely Special. Cant log inā¦
Armadas also provide protection during the 10 second window even when the armada starter isnāt there (anymore, just debris). Armada events in limited locations are extra fun during wartime.
The game is running sooooo slowwwwww
Spoopeley is the worst company. Such a crappy buggy game. Shame on you
Yea cause i can't even log in right now
Im back in on S10
Can we get an announcement? "Hey y'all we're having issues and there will be a follow up shame chest next week"
LOL - POSTWAR can you tell them how to fix it too? Since you must have been the one to motivate them to give us an announcement...
SORT THE LAG OUT SCOPELY!!!!!!!!!!!š¤¬š¤¬š¤¬š¤¬š¤¬š¤¬š¤¬
You suck. Crappy game. Your developers are losers. Get a new job. Fix lag bugs and constant internet errors.
Just deal with it. Scopely says to pray they do not further alter the deal.
Hope you have the same lag in your pants losers.
for the love of all that's Holy can someone fix the inbox. I'd like to clear it.
The inbox has been empty since the game started. Battle logs howeverā¦
Lag issue? Bought Bajoran Favor "Prophet's Gift" yesterday. The rewards should have showed up after today's reset but have not.
I didnāt get the stuff in a pack I bought and scopely wonāt respond to my ticket. Get in line.
Itās a daily chest in your daily goals section. Itās at 270 points
Thank you I see it now. I wish they would have put it in the same place in gifts as Phophets's Tribute.
But itās not the same thing
You're right. I just didn't read it close enough. Thanks
Iād like to report a bug- the entire support team who canāt respond to a ticket in 3 days
If they wait long enough without bothering to respond it will also autoclose the ticket
Cool then they can talk to my state AG about fraud
Iām not sure that actually what happens, but have definitely had multiple tickets I put in fry closed without comment.
Buggy game again.... Killed now around 40 41 swarms on the other server and still 38k points left. 364M needed to finish. š¤¬
server 49 level 37 khajilat apex is stuck...
S10 hostiles are stuck
@umbral nexus these incrusion SMS events are the worst scopely had every made š”
hostiles are getting stuck again...not just there
just in time for incursions of course
The Utility event is not counting āHit Allā for multiple points with multiple help request up. Itās scoring 1 at a time no matter how many are up
Hitting Swarms -> You need to be invading the other server
PvP -> Need to be on your own server
@umbral nexus when can we start using Kira again
Frozen hostiles at spawn points in lvl 48 avofall
Swarm points are not counted correctly, it should be 10 points but only 1 was counted i would give you a screenshot to prove, but we can not anymore.
we have a player who cannot recover a ship and therefore cannot move his base or put on shield. his ship is indicated in base not visible from the outside and cannot repair it. it deals with our player Demut ally ESF
<@&509691205798592532> This is server 156. If you cant fix this ASAP, then please cancel 156-157
Did he tried to transfer to the other server?
@umbral nexus The 34 & 35 Actian systems of ghost ships. Do you think the Devs can fix it, because it makes a little trip into a 3 hour trip.
Doing the supported swarm hunt on 156. The Cerritos doesn't recover so it cannot support again. Been waiting for the the ability to recover for 20!!! minutes now
Seriously how do u guys expect us to be able to play incursions????? I can't even change out my ship
Can You please hire some normal coders that can code? Every update is with bugs, every event is with bugs. Even now I get messages that I have been attacked but I can get in game because it crashes. And dont write me about phone or pc, I dont play on NOKIA or celeron
What server?
S20
Spend some 0,0005% frome donate on hardware or normal coders and all will be š
What do you play on, if it is not a phone or a pc?
Nice, now game crashes even on loading. S180
It crashes on phone and pc
no he already has this problem from yesterday
Tell him to try the transfer, it deblock ship sometimes
Okay thankx i say it to him
Well it looks like my game is now unplayable, ship stuck somewhere out there and it telling me it's in dock when trying to recall
Well I can log in finally - but I can not move any ships..... Says ship can not change course.... well crap
oh lol guess I am not the only one apparently
Server 31 - ships no go...
Clearing localization resolved it. Try that @bold rock
franklin A event giving 0 points. in Announcement telling kill as invader i did 4 times frank a vs frank a points 0 servers 170/176
whats wrong?
on server 69...
I clear my localization twice an hour, and check twice a day for updates in google play.... and STILL.....
- everytime I try to open the starbase from alliance menu or from being in the system - game crashes or freezes on loading / preparing screen.
- every other time I swap ships at dock, or crews I get an 'error connection lost' message and have to restart
- still can't clear inbox
- hostiles attack each other, both ships and armadas - often
- when I send ship 'a' to attack a hostile and swap to ship 'c' that is mining it displays the attack animation even though it is just mining
Everyone at Scopely should be fired. This is outrageous
Why even players have to find they solutions? Game must be simple- play. Players are not dewelooers or coders. We do not have to search for solutions for play games with such low lew development(((
Wrong server?
maybe but then announcement is wrong
Offensive is kill swarms in opponents server. Defensive is kill players in your server
#hire normal coders
On server 65 The alliance power leaderboard rankings are wrong. Several alliances merged by the old power rankings are still showing for the dissolved alliances and the previous ones.
Please fix Apex Ghost in Actian space
Nice. Get in the game on pc- dont see armadas, and even base shield is with text- premier rank or higher required. PS: im admiral ššš
Nice incursion šš
Galf of the quests are hanging with- retrieving. And dont write me about inet. Im from Latvia, we have fastest inet in EU. Mobile or wlan
Aaaaanddd again. Massive pvp laaaaagg...
So what does it take for Scopely to fix the index bug! Itās been several weeks since the inbox wonāt react to āmarked as readā button! Iāve been sending tickets and got the promise that someone will contact me! Few weeks later still waitingā¦. Guess nobody at Scopely really gives aā¦. You know what!
Btw Iām on server 136
i have a ship stucked in a ssystem, i opened a ticket, we are under incursion is a bit urgent š
Try to swap to the other server, it could deblock it
Hostile spawns are still breaking. There are ZERO useable Apex systems on Server 49 due to Apex being frozen in a "dead" state.
Its been over a month, Scopely. Fix it.
Fix the battle log while your at it.
cerritos bug is back.. go to apply cerritos buff and my ship shows dead and I have to spend rss to repair in space
Good work on disabling the photo option, makes bug reporting much harder. <@&509691205798592532>
Wasnāt our doing
Fyi 1hr 30% repair speed keeps flashing on my screen and I've never activated any exo-comps today so with?
Alliance ones?
The foreigner to server hexagons system is patchy at best, it comes and goes at best of times. So we have people blowing up the wrong ships
Lvl 49 non-heavy survey ships seem to be spawning at a far lower frequency and sometimes not at all since the last 2-3 updates. Super frustrating when you only have a few minutes available to do an event or daily and canāt get anything to spawn in
On S31 we've had a Transport stuck in Kronos since the 7th...not a single Transport has spawned since. There are Heavy Transports stuck now too, but they aren't stopping themselves from spawning. $copely doesn't care.
So you telling us scopely turned that off so they don't see a trail of evidence rolling in?
Been having trouble with the inbox markasread button working
Not working
anyone have any issues with 'prophets gift' (a bajoran favour) showing up in their daily goals? Got it three days ago and still nothing
Itās a new daily chest, not a goal. Check your gifts section as well as the top bar with the chests that have the loyalty tokens
ah ok ty, I will actually look at contents next open, just its reads like it should be a daily goal to me, like the faction dailies etc
<@&509691205798592532> Any word on when Kira will be fixed or is she going to end up like Tal?
Now swarms are getting all balled up and broken. Come on already
@umbral nexus
Hey Eco, actian space has been broken for weeks with locked apex hostiles... Scopley claims to support reduced screen time but this is a very important part of the game for people who currently have a mantis .. system 35,36,37 broken 38 only has 2 hostiles ever.... It takes double to triple the time to do a daily because of this...
Scopley should be providing all owners of a mantis 1 days worth of grinding every day until these issues are corrected... Any help or information is appreciated
So, now been 3 weeks since this issue has been reported, still NOTHING done about the battle log inbox being able to be clearedā¦ā¦ā¦ā¦ā¦ā¦ā¦ā¦
Nobody cares about battle logs. Fix actian space already you jerks
Scopely are on Holidays until 2023š
nah theyre vacationing in the Caribbean
dear , our player who couldn't repair his ship to move his base couldn't try this night dazr he had to work and tried this morning and succeeded. unfortunately he has lost a lot of supplies and hopefully you are willing to reimburse him for them . I have screen at start and screen now so you can see what he lost
He should contact CS via one of the methods in #š½-how-to-contact-support
Yeah, so the only way anyone in our alliance can collect plasma from harvesters is by reinstalling the game. Very annoying bug. Wish we hadnāt built that salvage yard š
What does that yard do anyway?
Increase loot from cardassian armadas
But it also crashes everyoneās game everytime they go into the starbase šš
I can't even log in and stuck on 143
The swarm event is still not registering any points, whether I kill the swarms with my franklin or any other ships
This is really one of the bigger screw-ups as of late. I cant do the swarm event because points arent registered for pve and not one Franklin in sight for pvp (or fleeing the moment you enter the system), thats two events down. Then the 140M+ ship that roams ecplise space makes the apex event follow the other two down the drain, leaving me with sending helps and maybe completing the second contact event. I mean⦠reallyā¦. How far away from actual gameplay does one have to be to invent such⦠nonsense
You are on the opposing server?
I just had a "one-in-a-million" bug that I thought I'd report simply because it's so unlikely to happen due to timing.
My station was attacked a few moments ago, at the exact moment I was swapping over one of my ships. In the battle log, the ship I was swapping out was destroyed, however it's perfectly fine and available in my list of ships to choose. The ship that I was swapping in is also undamaged.
-
help requests are broken (one players stuck and no more coming in)
-
no normal lvl 49 miners spawning
-
enemy player ships teleporting across the map while chasing me
-
the line that shows where your ship is going, keeps duplicating. Send ship somewhere in a system, move it and the old line is still there
-
āphantom touchā happening again. Only 1 finger on the screen, but game thinks thereās 2 and will only let me zoom in or out
This is the buggiest, most memory leak ridden game Iāve ever played. Extremely poor
An alliance mateās friend tried to join our server using his transfer token, only to be thrown into the server weāre up against in the upcoming incursion instead, even though he selected our server to be transferred to. Great job with data syncing there, Scopely, the ālinkā between the 2 servers is mediocre at best.
Chat is gone this morning when I log in. I'd post a screenshot but y'all disabling my ability to do so tells me everything I need to know about scopelys interest in fixing problems that actually exist.
I have a level six quest āDiscoveriesā. When I hit locate, it wants to bring me to Suliban, which requires a warped level of 40. How can I level six mission Require that? I have to be missing something or itās a bug.
It's one of those missions that picks a nearby system. You can probably reach out to CS to have it moved.
@umbral nexus @viscid cloud why am I having only one individual responding to me from customer support, some guy named Sergio? Why is he trying to make me communicate with him exclusively in private DMās to his discord account, a form of communication with support not listed here on the official discord page nor on the official Scopely website? For that matter both on here and on the website it has been told to us the optimal area to communicate with support is in game. This Sergio guy is trying to say it is more optimal to use discord. What is going on?
@chrome fractal what Ops are you?
Iām over 45. Why should that matter?
Curiosity, the instances where I know that CS has been asking to communicate on Discord is for high spenders
I mean the guy wonāt even give a valid response in game and my spending is way down. Iām only buying the basic BP monthly, no more for quite sometime.
Did CS direct you to any discord server or try to get you to add as a friend or?
To Sergioās discord account. I have told him repeatedly that I will not waste my time as I have had them try to communicate with me that way and it has been a waste of my time, yet he keeps attempting to push it. At the same time like I said failing to address the issue in game.
What is the issue?
Thanks SCOPLEY, since your latest update, i can't even log into the game, WTF is going on?
Shield going drop in 2hrs and incursion event in full swing, who's gonna help me replace all my res i'm about to loose?
ok, it's been over a month that apex hostiles have not been spawning in a majority of the actian systems. Only update we've received is that "it's being worked on". Why has it taken more than a month of no progress toward fixing this bug that's a huge issue? On top of that, this is a major bug for paid content. Why is it not getting priority? Why have mantis owners not been compensated for the loss of being able to effectively grind with their paid for ship? Stuff like this is pushing me closer to the edge of not wanting to play this game anymore. I definitely won't be spending any more money until it's fixed.
I've hit 3 Franklins in the second half of the Defence Franklin PvP and only had scoring for 1.
Uhm, you should only be able to shield in systems below 20.
So you not being able to shield in a lvl38 or 29 system is completely as it should be.
Is there any chance that the team could prioritise the alliance starbase salvage yard crash issue - deleting and reinstalling the app multiple times a day is bleak
Still can't log into game. Hope scopely reimburse me for any losses
If the ASB issue is still affecting you, I'd try and find a better workaround.
open to all suggestions - we have 85 players working on it and no one has found a solution outside of deleting and reinstalling the app each time you want to open the station screen.
Try going to the system the ASB is in. Zoom all the way in on it, and enter it by clicking on your alliance emblem.
that resulted in a crash, but will try it on my ipad later tonight
brutal bug - worst I've experienced so far in the game
Got kicked out while trying to crossover. Canāt log back in
Clicked incursions crossover and immediately got a prompt saying my auth session was invalid. Now when I try to login I see a prompt that says Failed to login, please try again (I have an SS, canāt post here though).
FWIW, Apple is saying Iāve successfully signed in
Hit the server jump and now can't login
@umbral nexus FIX THE LAG!!!!!!!! HOW CAN CALL THIS A PVP GAME WHEN YOU CANāT EVEN DO THAT BECAUSE OF LAG!!!!!!!!!!!!!!!!!!!!
The entire incursion event is a bug. Itās garbage. Do away with it
They donāt care, you wonāt get a response. Just buy more packs. š¤Ŗ
Still cant access in game purchases, been almost 2 wks and they closed my ticket without responding.
How are the leaderboards even useful when all they say is "Retrieving".
pvp with my franklin and then game crashed. earned only 9k points for killing a franklin with a franklin. my event says 1k for defeating invading franklin, defeat an invading franklin w/a franklin +9k. shouldn't i get the initial 1k?
The report messages I canāt mark them as readed , when you select them and then the mark button get blue and when you press it, the amount of messages still be there as b4
slow mode enabled but it seems also to be enabled in the game...
Can't place picture? why is that again?
Still unable to clear Battle reports inbox?
Is there where to report ALL bugs? The ones I've been experiencing are during incursions. The bug is that they exist. Can someone look into this and fix it?
are you ever going to fix the inbox on the PC version of the game?
Is there a problem with the meme page or is it just me that canāt post memes š
So I updated my Game on PC and now I am not able to open the Event tab. It's stuck in a black screen with "Preparing..." in bottom right corner. Clearing localization is not possible because it gets stuck in another black screen saying something else in the bottom right corner.
How am I supposed to join daily events, use the event store, check on events etc.?
Luckily I was prepared and copied the whole folder before doing the update. Deleted the updated folder and replaced it with the backup. Now everything is working again. But I do wonder what other people with the same problem can do.
5 franklin v franklin kills so far. 0 points. Way to go
You Kill on your own server?
Anyone know how weāre supposed to know how many incursion conduits we have since Scopely decided to remove the counter from the incursion screen?
look in your inventory?
Canāt find them⦠they donāt show up
Counter is still there. You can also find it in the materials section of the inventory
/\ what he said /\
Counter isnāt there anymore. Itās missing. Itās always been on the incursion menu whenever you can cross over or return. Itās gone now.
look in items under materials ungraded
Strange. Itās always been there for me. Anyways check inventory
Or sorry, itās only there if you havenāt crossed over. Once you cross over the counter is gone, so you have no clue how many you have left. Stupid UI change when there are 9647 materials in game.
Not sure if itās lag but the 10 points given for swarms does not appear to be happening.
points not scoring for killing franklins with franklins, got 1000 points for killing a franklin-a with a bortus.
no way no how can I get to 80k points that way , what a waste of time.
missing the daily klingon goals did something happen?
or is there a pack that needs to be bought to get them back...
not fixed yet: inbox, battlereports, performance, attack incoming (always lvl 23) lol
@Scopley - any rough ETA on a final game? Still waiting for hostiles to load inā¦ā¦.
When I go to a TT menu and I Chech out the day and hour of the takeover, sometimes I cannot come back to galaxy and had to restart the game
Wonder if devs at scopely are gonna fix my offers screen, still cannot make in game purchases, abt 2 weeks now. Thought scopely wanted to make money...
Currently deleting and re-installing the game 3 times a day (8am, 2pm, 10pm) in order to access our alliance starbase and empty the harvesters. The game crashes/stalls every time you click on the alliance starbase after you build the salvage yard at level 15 (all players, all devices/platforms) and pretty much ruins the experience of interacting with the starbase. Would love this bug to get addressed ASAP.
When Jem'Hadar interceptors will be fixed?
What's the issue with the interceptors?
The third level of the swarm event for incursions gives blank rewards. nothing received in inventory as well
What happened? I never had an issue with incursions lag before, but this time the lag when on the other server is so bad the game is unplayable. Even in an empty system. Only happens when I'm invading the other server
Some messages in inbox remain red dotted even after selecting all and mark as read
I'm not getting pts for killing swarms with my Franklin. Am missing something?
Also I canāt upload my screenshot to this page. Idk why.
Same problem here. I created a ticket for them to get to next week š¤¦š»āāļø
Have to be on the away server to get points
Ahh thatās it. Thanks.
<@&509691205798592532> the photo upload is not working here.
i was on the other server only points that scored was when i killed some lvl 40s franklin-a in territories but all my franklin vs franklin kills did not score.
Was it being abused? I always felt it was helpful to communicate the issues at hand. Just my opinion.
Wasnāt our doing sadly.
For the pvp event you need to be on your home server.
this channel gets a lot spam when there is lag on the servers posts where getting pretty bad.
ok then why did the franklin A kill score lol, maybe because i was in territories.. idk
I have had 2 of my players tell me that they were shielded in low lvl systems (under 15) and till get hit in incursions. their shields showed as "up" for them
Who did it then?
Scopley š
Canāt log in, this happens every time after incursion
ok, got the pc version working on a few other computers. but not yet on my main rig.
i noticed there is a NetSh Command durring the install on other computers, but i didn't see it on my main rig.
Can someone provide me with the NetSH command from the install?
There is a lag, called bug
@umbral nexus Any idea on when the bye week servers will get their chests?
I cant log in to the game on my phone. Stop loading at 70%
āāā
Started Monday or Tuesday. I cant log in on phone using data. I have unlimited data and everything else works great. Just not STFC. If I am connected to wifi it will work.
They aware of the starbase loadin g screen issue?
I guess so
My mail box is getting full and it won't clear!
I have a level six quest āDiscoveriesā. When I hit locate, it wants to bring me to Suliban, which requires a warped level of 40. How can I level six mission Require that? I have to be missing something or itās a bug.
Check the mission text and go there instead, and if that doesnāt work, Iād say send in a ticket
Im tired of restarting the game... just to repair my base. Doesn't want to repair immediately when I choose... it waits till after the attacks about 45 seconds to give notice and then I get a loss of connection or service... and Im on Wifi!
USS Discovery issues: the game will not let me use its jump ability it keeps telling me that I need to update to current software and my game is up to date and everything
scopely, our starbase is stuck in gya'han because y'all changed the warp range with no notice. i've had several beta testers message y'all and ask how we can fix it.. any word? if you could just move our starbase and let us relo, that would be cool. we are [ΩMG] on server 54..
@umbral nexus where are our compensation packs for the broken Apex Actian?
Contact CS through one of the methods in #š½-how-to-contact-support for your account issue.
It's a known, long-standing issue. I'd try one of the workarounds pinned to this channel.
Thanks. I figured it out
Wow, can't post screenshots of bugs in here anymore. Okay let's do this the hard way. Trying to upgrade a building in the Starbase gave me an error message.
Title: STATION ERROR
Message text: You cannot activate a peace shield in a zone that your alliance do (sic) not own.
On my second try to upgrade the building on the Starbase I got the same error message.
And just noticed that the building I was trying to upgrade to level 6 which should have taken 15 hours is now showing as level 6. Free instant upgrade!
Everyone in our alliance, EU140 server, get black screen when try to enter in the starbase
š yes it is šš»š
Several reports of the Starbase being inaccessible and no response or even acknowledgement from Scopely.
Thank Christ we've got two CM's now so we can be twice as ignored
Are we gonna get free chests for all the bugs in the game right now two months and counting š¤š¤
This is what Iām currently doing - 3 times a day to empty the harvesters. The ASB is unplayable
No šš
Not sure ticket every day for a known issue will help anyone, it will only make the support more backlogged
Well to be fair they said share screenshots on here but I see that's disabled now so, quite frankly what options do people have
When are they fixing the officer preset? When I added a preset to the 4 the preset the problems started. Now I add a preset to an empty preset and it clears a different preset. This is ridiculous.
I heard about this happening days ago and nothing's been done. š”
It's a known issue
My ship was hitting the same red for 15mins the other day was watching to see how long till I got bored and needed to restart the game AGAIN!!š¤¦āāļø
I reported the officer preset bug this is the response:
Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug.
I deleted the list of known issues none of which had the officer preset bug.
........
I'm going to leave this conversation open for the next few minutes to allow you to add the issue you are facing and a description of your experience (screenshots or more information). You will not receive any custom responses after this.
šš¤¦š”
Remind me why do I keep playing this game? I've stopped spending money on it. Scopley doesn't deserve my money.
Not on the list of know issues
Couple in our alliance had the issue and reported it so, I can only go off what I was told
Should be back up soon. Till then be patient š
Server 24 no dailies or points calculating
Same here... FH points not accumulating š”
Major server issues on S65, getting unexpected error messages, systems aren't loading completely, territory map isn't working, alliance helps are gone.
I just spent about 120k officer XP, yet the officer event leaderboard shows 0 points. What gives? Server 112
Same on S184
Just got one on 112 as well
Yep. Only faction hunt registering. Nothing else is giving me credit
this is unplayable
Why is there constant issues lately at reset? Any attempts to work on this issue?
No points calculating in any event on 58
On 57 we keep getting kicked out and canāt log back in
can't post pictures and getting screens pop-up every 15 minutes
@viscid cloud & @umbral nexus Can someone please help with FH and other event points not accumulating?
113 commucation errors please sort your stuff out scopey
I can't even get in. Stuck at 60% load
im getting it every two minutes
Same but got screens with "Communiation error" all 5 minutes now
same, cant login after restart. i thought it would be a good idea to get rid of those communication errors
And no points anymore for enemy killing
10010011 doh
134 the same problem
Cant log in. Great
Game is lagging for scoring in s65, sometimes works, sometimes doesn't, and getting Communication Error messages
now it is not possibly login in game, totaly crash
Oh, just another day in STFC with error popping up every time I click anything.
oh boy. did Scopely pay AWS this month??
System 75 is on the fritz, I keep getting a communication error saying an unexpected server error occured
think some database crash
EU 140 can't login, 60% social authentication
this is why we need weeky maints how may time do we have to ask for that to be done
continuous disconnect error
EU179 scoring issues for dailies
dont restart the game š you wont get back in
GDI $copely!!!! WTF you do now. Server 31 is mostly down.
Yep me to every 30secs a communication error
Unable to log in on 188. Lol! Same boat.
Can't log in error on server 56
@native oyster dito
Just got kicked out of game and can't get in server 134
or devs to be on when they upload events would help
Unexpected error occured message coming up every now and then after hitting hostiles, switching ships etc... No points for research granted. Screenshot available upon request.
186 getting error messages every 30 seconds or so on PC Client
@umbral nexus what's going on??
Canāt log 56
Fix the gd game!!!!!!!!!!!!!
Can't even log in!!!!!!!!
some on server 157... can't log in
I think database with accounts crash
š¤£
Scopely-Magic... they can kill with every event the complete servers š š
Why is this game becoming more sketchier than a crackhead fiendishly begging for the rock? Seriously how hard is it to clean up the bugs In this game?
Why Scopely can't made this game playable with at least LESS bugs. Everytime they add new stuff or create a "Bugfix" they create more bugs with it!! š¤¬
Cosmic Clean up & Eclipse kills are not registering
Faction hunt is not adding points, neither klingon reputation, cosmic clean up, or ticketed event
Also Faction hunt not working
Why can't you log on currently?
bug-fixes donT generate money.. .only new stuff @gaunt harbor
huh I now login in
Ffs every 60 second's games crash
Anyone else getting rendon server error pop ups?
Log in problems again
we getting points on 1113 but main coms error atm
<@&509691205798592532> Is there a known issue where some players cannot log on due to the massive lag?
New stuff WOULD be creating money IF it would work š¤£
Server 75 log in issues. Most can't make it past 70%
yep, its been escalated
Not getting points for finishing all my buildings and research
We have flagged it up.
Servers quit
Newbies
un teusdays battle buy pass update keep the devs on after please!
server down 146
do we get peaceshields? people cant login anymore..would post screenshot but thats blocked...
137 down
how about to send every player 1,- ⬠or Dollar for each server-crash <@&509691205798592532>
elite battle buy pass free
Any other servers getting "There was an unexpected error while processing your request" messages every 5 mins and half your kills not counting towards faction or hostile hunt
yes
8 is the same
my kills are counting
restart the game if you're getting comm errors, you may fail to login first time around, but keep doing it until you're able to login
well, they were, they aren't now.. lol
I've reset multiple times and cleared localization
175: login errors and disconnect errors
My daily milestones didnāt count⦠hoping itās just major lag
I think they have tuned outš¤£š¤£
Okay, it's bad enough that we still can't mark messages (battle reports) as "read" after several weeks of this issue, but now the game is unplayable with the incredible LAG and now getting "Communication Error" pop-up messages every few seconds. Must be a sign that it's time to quit STFC until the growing mountain of bugs and errors is actually fixed. I'm on Server 73, but I'm sure we aren't the only ones having issues.
Leveled up officers. No score. should have known better than to try so early after reset. š¤¦āāļø
Im going to watch a movie maybe it will be fixed in awhile
Did one research worth 39k power, and the points did not count towards the ticketed event
Happened to me as well. 120k+ down the drain
unable to login to server 13
working as intended, now go spend money
I assume it's just major lag. Don't worry yet that your points won't count
I have my doubts on that, since it managed to score some things, but completely lost everything between two points in time
The game is failing and fast
Could be. we'll see. Even if the score doesn't show up, at least the officers are better. Would be nice to get some of that uncommon, though š¤£
140 login succeeded
Serveur down
login works for me again š
I enjoyed Black Adam š
Communication errors every 30ish seconds.
So at this point, I've lost my daily, and about a quarter of my Eclipse kills
Fix the issues
Are there any Discord issues I can help with?
113 seamse to have satabled but please do weekley maintnes
We are reporting game issues, not Discord issues here
Yeah cant up load screen shots and the game issue well dont get me started
And Iāve passed the game issues along, but I canāt fix anything to do with the game Iām afraid.
Have you informed them of the points lost as well?
And communication errors
Missing about 15 minutes worth of faction hunt grinding points that I didn't notice weren't working because I was in battle mode screen
hostiles keep disappearing..... server is laggy what is going on?invalid ship locations etc....
I expect for us to get absolutely nothing for these issues, which means I'll lose out on a Loyalty Badge, and I don't trust the game at this point to do anything more at this point
Oh and the ships disappearing
Chest not opening
Miners not mining
Not be able to send ships to armadas losing directives
Trying to hit ships for 15mins
Terriorty enhancers buffering all the time
Not been able to excess starbase
Laaaagggggg!!!
Chat broken
Cant clear battle reports
Communication error
Been told that the issues was caused by wrong crew kira I think, kira wasnt present at that armada on any ship
I still think its cos i ate a kitkat but yeah just a lot for you to think abt
in-game chat broken
@umbral nexus @viscid cloud can we get an update?
Same server as @native oyster , to add to her list:
- Ticket event not counting the points for research after getting a network error message
- Territories not rendering to which alliance it belongs
can't clear the cache......
How about Scopely, You close down STFC, return all the money you got from us in the last 6 months ( you did not deliver on the basics) and we part in peace?
can't we reset the server cache?
We need a brain reset
I think they need better staff
Several players in our alliance saying they never got dailies milestone points for dailies completed. New dailies are counting, but ones already completed seem to have been lost
And we have radio silence typical responses
It is weekend. New bugs are only being developed M-F 9-5
Because neither CM is online on a Saturday .Yet you had mods tell you the issues had been escalated
Two months and still nothing though do u really think this is acceptable???
Iām getting communication error and some of my eclipse armada wins arenāt counting and when I try to go to asb I get booted out of the game along with other bugs
The list is too big to list
yep network errors are common nowadays
Add everything issue hon it will fall on deaf ears like everything else weve mentioned for the last two months
Zero dollars from me from here on. But maybe Scopely improves in the coming months (𤣠). I will watch, If I have enough patience
@SCOPELY Due to the massive lag, Epic armadas are spawning instantly in Eclipse space. Everyone is opening these armadas, but there is nothing in the logs or in the stella cargo hold (no epic loot). I am guessing the directives are wasted. This needs addressing urgently.
Deffo not from me either and I know alot more arent paying out for anything till stuff sorted
Just declare emergency maintenance and shut down the server for 48 hours
Afterwards give all servers a massive loot chest full of stuff we can actually use
Nice that I keep attacking hostiles and their positions or my ships positions change from expected travel or my ships reach the hostile only to stop the attack...
This is occurring over the entire server.
Server 22.
.š¤£š¤£š¤£š¤£š¤£š¤£dont be silly
Wishful thinking never hurt anyone
Has someone got Kira, by any chance?
No. It is not even registering in the logs, and nothing in the cargo loot.. and we noticed at least 3 epic 37s spawn instantly after it was destroyed. That cannot be due to Kira?
No why is it Kira fault??
perhaps the kira officer need to removed from all the officers you have innerpeach
How about working on inbox messages getting@deleted after they are readā¦
it's like the skin applied are not doesn't matter think jeeves is saying that
she get no realy bounes to amards
if you have kira your screwed
Read the pinned message in this channel
It can and is due to Kira š
Doesnāt have to be host, a participant can cause it.
so when she going to be fixed?
Great question
I still wonāt be taking her though, because there are much better choices for Eclipse especially š
I got the leaked roadmap: Q1 2024
if there is an kira in the system then your toast also with armada's
š
Excuses cos I dont have kira
š¤
Doesnāt mean your alliance doesnāt have her
It can be a participant.
So me doing my dailys, as been stopped because a member of my alliance as kira??? WOW!!
Eclipse armadas š¤¦āāļø
No, weāre talking about the guy whoās armadas arenāt working.
"My armada didn't launch!
Kira is suspected to be linked to the recent rash of failure-to-launch armadas, especially in Eclipse. Avoid having anyone use her on the bridge. (edited)
Jump
" - This does not explain that "failure-to-launch" means... is the outcome of this term, nothing in the logs and the armadas spawn instantly?
I havent done eclipse armadas that wasnt mentioned in my listš¤¦āāļøš¤¦āāļøš¤¦āāļøš¤¦āāļøš¤¦āāļøš¤¦āāļøš¤¦āāļøš¤¦āāļø
Youāre not the only person in here and youāre not the person that was replied to!
And yes one of the players confirmed that he had Kira. So this was the Kira bug.. sigh! I could not verify it as there was nothing in the logs.
Failure to launch means they donāt launch. No rewards nothing. Contact CS to get directives back
Look why dont you all just admit ya dont know what it is and cant be bothered fixing it
Who was talking to you?
I get it @native oyster, youāre annoyed. But by lashing out at the (not Scopely) community volunteers youāre not achieving anything but giving people an impression of you.
We are volunteers š¤¦āāļø we are literally players reporting the same issues
Weāre trying to help where we can.
Completed a research today and didn't get my daily. It's been a few hours now.
Scopely doesnt deserve it that you work at zero cost
Give me scopley details I'll give them the issues and I'm not lashing out just pointing the facts
they could least top that lat acount up lol
is the server running again? server 136.... or still down...
113 all as now normal thank you
And I beg to differ, we replied to someone and you start shouting over their issue (which, as it happens, was actually the issue we were explaining!) and started trying to make it all about your issue. All that did was confuse everyone around you.
Glad to hear šš»
Right I'm on it
Still no sign of the points
Could you please check on the points for the research done during the lag, or the problem we had earlier? I lost many points for the ticketed events by finishing researches
Will find out whatās happening in due course on that, it was one of the early issues raised but appeared to be linked to lag. As servers catch back up if it hasnāt been addressed obviously thatās something different š
The points are working now, but they were not then. I didn't receive anything for those during that time. It is not that obvious.
šš» ok will update the team on that.
My dailies have not counted, having completed them just over an hour ago and turned them in. I now do not have enough dailies to even complete fir all the reward chests even though I have completed all but 3 dailies. Marvellous
Any help greatly appreciated
I appreciate if you do
We can't use starbase from yesterday, no update about this?
Samething happened to me. Waited and restarted the game. Previously turned in tasks still not counted. Subsequently completed tasks are now counting but not enough to complete all my daily goals.
Gone from PC to android and still not counting. Been nearly 2 hours now. Not enough dailies now to claim all chests, even though I have done all bar 3 I think.
I joined the ticket event that rewards dil primarily.... rushed researches to finish... had server connection error in the middle of it and it didn't give me credit for my completed researches... waitet over 30min, restarted game... still no further progress in the event than I had before... once I noticed there was progress missing I started and finished two small ones that also didn't get me any progress... I have now done way more researches for way more points than what the event requires and yet I am stuck with slightly under 100k to go in order to reach the last milestone and finish the event...
As posted above. The server needs taking down to fix everything. That won't happen as we are pay pigs for Scopely. We get fobbed off. Nothing gets fixed.
same issue with dailies
Who do you think you are talking to?
Ship XP gained while out of dock, i.e. when killing hostiles hasn't been updating out of dock for some some time. can this be fixed?
The Actian APEX hostile bugā¦
whatās the word on getting this fixed?
Or at least increase the loot in the regular hostiles so it is possible to fill cargo in a reasonable amount of time?
Players paid for this ship and the perks that come from the refinery - and now it is essentially broken. And has been. For weeksā¦
Just wondering if having Kira is having any impact on any other Scopely games... Scrabble for instance.. or the wrestling one?
Actually, you wouldn't be able to use Kira...as it's a name...
Seriously, this is stfc official discord, and people clearly stating they are having bugs and issues. Can't scopely at least have the decency to acknowledge some of these. Know you have moderators, and I mean no disrespect to them, but they are fixing the issues. We pay to make this game keep running, least you can do is acknowledge the issues. Even of that acknowledgement is just a middle finger to us, it would be something
@umbral nexus Is there any workaround for the preparing wheel of death on the starbase? As of today none of my allianceās leadership can access it. We cannot collect materials or build.
Reinstall the game every time
any update on this ?
You can redo the points or contact CS to see if they will adjust you.
I have been trying to redo the points only to find out that progress is frozen... so I have been doing researches for the final 96k points twice now already
Have you restarted your game?
several times
but it didn't help... I still have not gotten the progress for the event and thus didn't reach the final milestone and got my rewards... if I redo these points now again I'm getting to the point where I invested more into the event than I get as rewards... IF it works this time
Game is giving the little red notification that I can refine 11 things. But theres nothing to refine lol
So 4 hours since turning in dailies and still no points rewarded, still can't collect my dailies completion chest. Got an email from support saying it should be fixed after a restart. It is not. I have restarted ok PC and phone. Even wasted an exocomp to try and make the missing points and chests become available (this was one daily i hadnt done today). Did not work. Seriously, when is this getting sorted. Getting email from basically trying to fix it with wishes and good intentions DOESNT ACTUALLY FIX IT. Telling me it's fixed when it clearly isn't is just disingenuous and frustrating
Same problem with dailies here. Cant get enough points for the last chest.
there are to many bugs to report it's senseless doing so it has been going on for weeks now
yep for me too
Same problem
no points for ticketed research either
Armada failure problem:
Just had an armada count down to zero then flash on zero for a couple of minutes (as they often do these days) then cancel.
Please get someone to look at why armadas are so buggy at the moment.
Check pinned message in this channel.
Thanks.
I hope thatās temporary and it will be fixed, itās a pretty poor workaround to ask people not to use the new armada crew with armadas because they break the armadas.
Bump ⦠@umbral nexus or whomever!!
Seriously. Bug list is crazy and failing paid content mechanics is not cool. Can I at least get some kind of placating response? š
Like I know you are just a moderaror, and not to blame for this dailies being messed thing. But can you confirm if the devs are aware of it, or anything like that. Been over 5 hours now since I turned them in
They are working on a fix
Have you restarted and cleared localisation cache to see if itās working again? š¤ yes we did escalate it and it did eventually get fixed but Iām not sure if anything done during the lag added on.
Have done this yes
Actain space is broken
Clear localised data again and still not coming through. Only got about 6.5 hours and will be into tomorrow's dailies and will miss out on last 2 dailies chest. Doesn't particularly seem fair.
When are you going to fix the god forsaken stuck hostiles especially the apex ones in the mantis systems??
I am reporting not only a armada not spawning bug, but also a support response bug. 40 epic muddmada has not spawned in over a month on 34. It was working on 32 during incursion, so we know this is a server specific bug. I reported it for the 3rd time yesterday. This is the response I received:
āCould you provide a screenshot of the issue so we can investigate?ā
It baffles me how with every release, minor or major, more bugs are introduced. As a priority you should be fixing the mantis exos not auto triggering, the wasted armada directives because of too many Kiras and the loss of the Back button that sometimes occurs.
Screenshot of something not here? Easy peasy. Screenshot empty space, that will make them happy
I miss a fancy HAL9000 red eye avatar⦠can I have it?
back button grayed out in missions/away teams/ dailies really annoying.
is it really that difficult to fix the 'mark message as read' feature? it is broken for a month now. š¤
have the dailies bug too. I claimed my 24 hour chest (it's on cooldown) and didn't get credit, so I have proof. Should I show a screenshot?
Probably not too difficult to fix the mark as read issue, but probably wasn't considered a priority fix to be done outside of the usual tempo.
Save the SS for CS if you need to make a ticket. Those affected by dailies not counting should expect to hear about it on Monday.
My dailies goal didnāt tally up correctly today. Iām at 170 despite completing all faction dailies and swarm. Anyone else?
Minor bug, but, I just noticed that the Alliances Helps on profile pages arenāt changing.
One player is stuck on 1 help sent, I checked on my own profile before and after sending helps, it remains unchanged.
Any updates on broken Actian Apex on some servers?
server is slow again this morning.... the lags are not normal.... why can't it be fixed?
and the game is crashing again....
@topaz aurora @umbral nexus small bug just saw a message from a server 91 folk on server 8's galaxy chat and its not just me seeing it someone might want to check their console log
might this bug go by the name 'incursion' by any chance?
Check the level of the player, usually itās someone thatās transferred server and theyāre below Ops 12.
Starbase is bugged for me again. Endless loading screen.
I bought in bajor Shop the the Research that should add a New daily with syndicate and credits. But this morning after daily refreshed there isnt a New daily
Itās not a new daily, it adds a new milestone (the top row) beyond the last one that gives the syndicate and credits
Gosh i m stupid . Or just blind eyes due to no Coffee yet.
Ty for your answer
So I have had no reply concerning yesterday's non counting of my dailies being turned in, and therefore inability to collect my daily rewards chests. Literally got a message saying it was fixed, and when I went back to them immediately saying it wasn't fixed, heard precisely nothing. Was up til past midnight last night trying to sort this, sorting further screenshots etc, and have had precisely 0 response. What have I actually got to do to actually get some modicum of service really? Complete lack of taking responsibility. Only thing you want to take is dollars and pounds etc. Have restarted, loaded on PC and android, cleared localisation data on both, and nothing. Your customer support zombies have no idea what they are talking about. I WANT AND ACTUAL FIX FOR MY PROBLEM. STFC OWES ME REWARS FROM YESTERDAY
Supposedly they'll compensate on Monday, but I expect for it to be completely forgotten
I feel you. Still waiting for the points on the researches I did for ticketed events.
Actain space is broken. Maybe someone might want to tell the Devs. Can't believe that $copley would sell a ship with a broken mechanic and not fix it if they knew there was a problem . . . . š¤¬
Countless things are broken. Ticket event for instance. Support contacted, no solution yet 90 minutes remaining
yes they are definitely not working
Scopely pay me a decent salary and i tell your guys how to fix your own game. Doing more complicated things in my job
To many glitches in this game
With the time change overnight, some events are ending in 15 mins and others 1hr 15min.
While they are active carry on scoring. On Monday (tomorrow) they will assess if anyone needs compensation
One research = 1.5M points - thus i completed event. Shows as zero points after getting a network error message. I expect compensation- will ignore event
Solution to this bug is called ācomposite transactionā
Or Queuing and Retry
Why dose the list of allyās not reset? The ally above us has only two people in it and i have more power then they both do. Itās been this way since the first incursion
@umbral nexus When accessing the Starbase from the Alliance page. It freezes up the entire game and forces you to ctl+alt+delete and end task to exit. This has been happening for at least the last week, solution coming???
So Cosmic Clean-up and Daily events all reset already, the Faction Hunt is still running for 30 mins.
Well done someone turned off adding screenshot to this channel.
In fact can't add any screenshot in any of official channels.... Guess it's new policy against providing visual explanation.
It appears thereās an issue with how events are being programmed for DST. Faction Hunt and the ticketed events seem to align with US DST. The Daily rep spend event reset an hour early. The daily events finished an hour early. The new daily events havenāt started yet, which implies they will at the new DST changeover time. And finally, the counter for all dailies says there are 11:27 hours remaining as of 11:33 am ET - a full hour earlier then the actual changeover.
Ask for a supervisor... See how they respond
Exactly all servers going to us dst not local time.... Will take few days to sort out as rep daily events did reset 36 mins ago.
Happens on all devices. Even on the latest iphone 14 pro max. The root cause is most likely the memory leaks in the client
Wish I could share my screenshot. I asked for a supervisor, they closed the ticket.
Guessing that they've had too many memes this month so official discord is now text only.
Just open another ticket. Sometimes it needs 3 subsequent tickets until they get it
No they threatened me if I continue.
Screenshot?
"further discussion related to this topic may result to your future tickets to being left unanswered." Sorry the bad English took a while to copy over.
Dont know your case. If it is valid, i would go ballistic
I clicked the free gift for legates decree.
That much lag that maintenance will start on Tuesday and ends Thursday
Time to change the name to Bugs life
I messaged them twice yesterday the first with screenshots and a message with all.the issues, they said wrong issues reported close the conversation so I hit lag in issues and I got every game ha s these issues and closed that chat down to
That's when u know they don't care
I would post them here but the picture features disabled
Because they don't like being called out
I took a screenshot so I have proof
There was no free gift for legate's, there was an exchange in the gift section for a short period though.
Message Eco or Bek and leave some feedback with them. There wasnāt any free gifts for the legateās
@umbral nexus @viscid cloud clearing armadas isnt scoring correctly for HH. only 89 pts for clearing UC33 armada instead of 1440 pts.
I found out the hard way. Yes it wasn't free but it was there at event changeover.
No acknowledgement or purchase warning. I clicked the button to view it and poof there goes 16k credits.
@earnest crest
Yes, it was in the gift section on event reset and caused some issues. However, it wasn't ever intended to be a free gift and was moved to the event store shortly after to better emphasize what it was: an exchange.
I saw multiple players complaining across servers. I warned them to not spend them as scopely responded within 30 minutes of spending the credits. They waited 3+ days. That's after they could spend them. They got refunded.
What is the point of having a āBug Reportingā channel if you canāt post a picture of it? It would be much easier to show than try to explain it.
Not a huge bug, but one that you can have fun with.. when at a spot on the map, zoom in a bit, then click a spot away from where your ship is that you want it to go, then click the āgoā button twice to get an error.. then move your ship back to where it was.. youāll end up with a line to where you put your ship with the double tap.. you can do this double tap as many times as you want in that system.. creating a spider web of lines from those points to your ship. Much easier if I could post a picture of this.
Praying Mantis - The poison function is broken, the buff does not work on ships. Armadas of the Exchange - level 35 do not work, waste of resources, delays, disappearance of the timer, launch failure.
What part of the mantis debuff isn't working for you?
If someone on your team is using Kira in the armadas, especially Exchange ones, I'd tell them to stop, she's linked to failure-to-launch. Contact CS to get the directives back.
@earnest crest is there any news on a fix for the inbox not being able to be set to read
Nope, and too close to arcfall to expect anything before then.
Is there an issue with accessing the Starbase right now? No one in my team can access it. Server 55, oblivion
On server 65 we recently had two servers merge into ours. One alliance from 39 merged into an alliance from 65. Now the alliance power leaderboards are messed up. The old 39 alliance is still listed on the board with the same power, and the power from the players who moved to the 65 alliance never transferred over in the rankings. Really annoying because we should be ranked 5 and are ranked 15 and it affects server politics. Lol.
many thanks for your reply
@steep larks Is there a road map on fixing Actian hostiles? Its brutal enough grinding without Apex stuck or not spawning. Can the team please respond?
Yes I'm tagging <@&509691205798592532> because the Dev tag is purposefully not available.
Is there any response to this ongoing issue with the Mantis?
@JesusChrist who can even attempt to answer my question? ^
There is no roadmap on the ghost ship issue. It has already been addressed with a temporary fix while a better one is being worked on.
Considering my last comment was deleted instantly and I was put on a 10min ban. And there is no clear road map for the Mantis, can I please get a refund for my $100 purchase?
Contact CS about the mantis issue.
So the Mantis is not bugged and the respective systems are working as intended. Got it. CS handles these issues.
The auto-activation has issues, and there is a widespread issue of ghost ships, including actians.
CS handles your issue regarding your purchase, not the Mantis in general.
Do you not see the irony of my post?
The one I deleted? you knew what you were doing when you made it, and you did it anyway. Of course it was going to be deleted.
It's been an ongoing issue that no one can talk about.
The initial one had an answer already, it's in the #ā-official-announcements or #ā”-mod-announcements by Eco. You'll have to search for it.
You can talk about it, there's no issue there at all.
The only CC you can tag like that is Rev, as he's already indicated he's okay with tags. Otherwise, that tag should be used to contact CCs, not as a tool to call in moderators.
I did the first (tagging the mods). Only after I tagged the CC's my post was instantly deleted. There's a bit of hypocrisy here.
And I wasn't here to answer your question at the time. I was here when you tagged the CCs though.
Can't shout out to the people who can make a difference without being silenced
You know you can be annoyed about the issues you have and be a nice person about it? Itās not an either or switch š
Please understand that we're not paid employees that are here to answer every question players might have. We're players too. When we're on, we're on, but not always.
Weāre not man/women servants, weāre community volunteers and unfortunately I crashed out and slept on the sofa for a bit.
I can pretty solidly state that the ghost ship issue is well-known at this point, and the CCs/mods/other community members have done what we can to make it a priority. It's in Scopely's hands.
That doesnāt mean we should be happy about it either, Iām not because itās a stupid problem to have because the grind has been built in such a way that stuck hostiles (which have always been a thing) can make the grind awful. But I donāt misuse the tag function and make smart remarks about community volunteers, I read the announcements, grumble about how hard it must be and move on.
I agree it's in Scopley's hands. It's not close to fair that it takes a CC tag to try to let them know the frustration the community is having with an issue--- and furthermore having my voice deleted and silenced.
It doesnāt take a CC tag to achieve anything other than a mute.
You associate your action with responses from Scopely, but the responses from Scopely were a result of plenty of ordinary complaining here and by moderators on your behalf.
As I stated before, I wasn't here to answer any questions and it doesn't take a CC tag to let Scopely know about this issue as everyone knows about it at this point. The problem isn't one of attention, but rather dev time to fix it.
All of your (recent) posting history is kicking moderators around and tagging all and sundry because you have persuaded yourself this achieves results. I assure you it does not.
As pointed out a CC has created changes in the game @zealous grove. But this is not even the point. There is is huge and obvious bug that I'm pointing out on the official discord's bug channel.
I'd like to emphasize that I'm getting shut down for pointing it out.
Is there anyway we can get a dev to respond to this issue and our investment in the Mantis?
Eco already has.
You can ask Eco or Bek to request a Dev to respond. I don't think you'll get more than what we have though this close to arcfall.
There has been a response from Scopely already though. A script was developed to clear out stuck ships, and can sometimes fix a spawn cycle, but not always. That was the temp solution. We're waiting on the permanent fix.
Youāre also not getting shut down for pointing it out.
I did, you deleted it :/
You got a mute for (quite brazenly) abusing the tags.
So letās not sit and lie about why you got your attention.
Itās not a good look š
You tagged CCs with a message fully intended to draw moderator attention. There was nothing in there to Eco or Bek.
Your right, but someone has to address it. And if I'm the lamb, fine.
No, youāll be the one that gets mutes/bans š
Have a read through the #š -rules-and-roles12, and do what you got to do without breaking them.
Hundreds of people do daily.
The only thing you're doing is breaking the rules. The problem is known. The fix in the works. The only thing they need is time.
You can too.
I'm rarely this aggressive. But the Mantis product/systems and requirements is broken. Ffs push this along
You say that like we arenāt.
We just manage to do it without being rude, abrasive and generally abusive about it.
I say it because there's no where else to vent this ridiculousness
Thereās plenty of places, but you chose here to break the rules and then complain you broke the rules and pretend it was about what you were talking about rather than your breaking the rules.
Okay. You say plenty. Please give me links.
I ment in terms of reaching out about bugs, in a bugs channel.
Iāve already told you, youāre in the right place but not in the right frame of mind. Stop stamping your feet and shouting like a toddler, have a read of the #š -rules-and-roles12 and maybe post something that articulates your concern about the lack of apparent action without breaking any of them.
Deflection, and I'm probably getting banned for responding.
No, itās the truth.
Youāve spent the entire pointless argument pretending for some reason itās about your making a point.
You can make any point you like that doesnāt break the rules, as long as you donāt break the rules doing it. You knew full well you were doing so, your post made it abundantly clear you did š¤£
Making a point? Give my $100 for a product that doesn't work as intended.
Iām a volunteer, best I can give you is pity that youāre this upset about a game.
Course I want Scopely to do better, but if they donāt, Iāll find better things to do with my time.
Wailing at volunteers or other players on Discord about it wonāt make it any better.
Yet the moment I tag a CC I get muted... And to put it bluntly the very individuals who promote the game to the outside world have the most influence to make scopley more money assuming they aren't issuing broken products.
š¤·š»āāļø
You want a CC, youāre best pushing them on their own Discord.
Here are three complaints today about things that need attention that donāt break any of the rules, without even trying.
Honestly the more I think about it I'm more annoyed about getting my post deleted and muted. If this is the direction scopley is striving for you guys to take... than I'm out.
Then think about the important thing; not breaking the rules going forward š
I apologise that I was doing other things rather than sitting here waiting to be clicked at and told to do something for you š¤·š»āāļø Iāve had a hell of a day and fell asleep on the sofa. When I came on you were busy trying to see how many people you could tag knowing full well it would get the kind of response you got, but here you are crying that thatās the response you got š¤·š»āāļøš
So my dailies chests and non counting of points has still not been rectified since yesterday. I got a message saying it was fixed when it had not been. I raised another ticket today 14 hours or so ago, and nothing. The response I did get was not even close to true and I have been left without being able to collect the dailies chests from yesterday. Please can this be looked into. I have been relatively decent about this situation, but am starting to get pretty annoyed. Kinda feels like CS gave me a reply to try and just get rid of me, and now I'm stuck with the loss. Doesn't seem totally fair right?
You shouldn't expect a response on this issue until Monday.
I wouldn't bother with a ticket until then, Live Ops wants to handle it, so it's not a CS matter.
Guess will see what tomorrow brings then. Appreciate the response. At least it's a response which gives me some type of timeline. Thank you
Swarm event payout not giving TP. I am maxed on mara but not getting TP in events
10 Mara shards are barely 750 patterns. You checked your patterns stockpile before and after?
Well... when I logged on earlier today I was looking at what I had available. I hadn't maxed Nero yet and had looked and remembered that I could only get 74 more shards for him. He's 1k a piece. I just looked and I have 74.6k. Which means I had at least 74 when I looked earlier but I don't know about the 600
Sounds like a CC is going to be checking during their live stream. But I'll have before and after pictures during the next event just to be sure
I test on mine, and got the right amount of patterns. That don't mean there not a bug on yours, but you should screenshot before / after to check
Swarm Sunday hasnāt been giving TP for neither Khan nor Mara for as long as itās been running. Iāve had Mara maxed for over 1.5 years and have never received any tp from this event. Nowonshall even made a video on it just today as he realized this issue.
Test with screenshot before / after, because it does work for lot of players š¤·
Eh, I more concerned with random people still being able to see cloaked ships on screen.
Well itās never given TP ⦠I would actually see it in the rewards if it did⦠I kill 75 swarms before collecting the rewards for either of the events and have never seen a single transporter pattern. Maybe it does work for some.. Iām not gonna contest that.. but it has never worked for me⦠and to ask me to now wait til next week so I can screenshot the heck out of my game and to āproveā that when I see rewards there are none.. sort of ridiculous⦠but hey⦠guess thatās typical for this bugged game ⦠already sent in a ticket for this as well.
There a lot of actual game mechanic stuff that is on a rotating basis of breakage
You do not see patterns in the rewards. You see 5 khan shards and 5 Mara shards.
They are converted and goes in your inventory
It's your Inventory amount you need to check before/after. Not the rewards flash screen
And Iāve been sitting at 110.25k transporter patterns for a few weeks.. still the same..
Either way.. not here to argue.. I know I havenāt received any.. ticket has been sent⦠Iāll keep screenshotting as youāve suggested for the other future bugs that will be sure to show up in the next couple of days
Sunday, November 6, 2022
Tribbleshoot
05:45 PM
Can you tell me which version of the game you have questions about, or had an issue on?
05:45 PM
PC
Tribbleshoot
05:45 PM
Thanks for confirming. I'm going to put you in touch with a member of our team to assist you.
05:45 PM
Ok
05:47 PM
I have used the PC version in the past. Even with my firewall installed. I have only installed one additional program BitDefender - Total Security.
The firewall deployed was TinyWall
05:48 PM
I have selected the repair option on three different occasions
I have uninstalled and reinstalled the entire program twice.
I have ensured that a VPN in not enabled.
05:49 PM
I have disabled all start up programs.
I have uninstalled my firewall.
05:50 PM
I can get the launcher, check for updates, launch the game but in-game I am stuck at Loading: 0% - Loading end points.
05:51 PM
I do not see where my player account gets associated with the new installation.
05:52 PM
I assume the game is not loading because of the lack of authentication.
I am even logged into the webstore.
I am at a loss.
05:56 PM
just uninstalled bitdefender and the game is still not loading
Any alliance have issues with players leaving the alliance? But they are not and still on the roster.
Stalling at 0% suggests that the install is corrupted, I'd uninstall and reinstall the game. If that fails, I'd uninstall and get a new copy of the game from:
https://home.startrekfleetcommand.com/
So how does one report what could be an error or a mistake without the ability to upload a screen shot?
Use words?
Thereās ways around it, people are posting pics left and right. I believe messaging yourself or a friend the pic, then copy and pasting that post elsewhere or something similar is how people are bypassing it, or uploading it to a pic hosting service then sharing the link is another.
I'm on server 91 player name NeverMoreOfMordor and I am unable to see the Armada Control Center pack in the store. Our alliance is new so we are unable to have anyone start an armada for us to earn the points for tactical cores because nobody has it unlocked yet.
How old is the server? and what level are you?
I have no idea how old the server is I'm level 23 and the only thing stopping me from being able to start the research to unlock it is needing the tactical cores.
Are you one of the highest level players on your server?
No we have people in the high 30's but nobody higher than that. I think the highest player is like level 38
The conditions to see an offer aren't disclosed to us, but you should expect things like level, historical spend amount, and limited availability windows to be factors. You should have the first hurdle cleared, the 2nd might require more spending, and the 3rd just requires patience and checking the cash shop from time to time.
I'd especially check it when there's an armada event running.
I'm pretty sure I spend enough I'm a couple hundred spent at least it seems strange to me that a bundle required for gameplay wouldn't constantly be available.
I just mined 40k 3* gas and lifted of the node. 20 min has passed and I still donāt have credit for mining my 3* gas daily of 5k & 25k gas! The bugs and broken game elements are getting completely out of control & are overshadowing an otherwise fantastic game.
@silver fiber Make sure you didnāt cross an invisible reputation threshold - when that happened to me I was angry that it didnāt count, then realized the daily had changed to 4* gas because of my Federation reputation.
Nope the daily is for 3*
Restart didnāt help either
Blame it on lag š¤
@umbral nexus About the black screen with star trek logo and right bottom the loading circkle with "adjusting " then "preparing" then "activating"
This has gotten worse for me ( server 153) it used just to be a flash now it takes seconds where you start to notice it / it is becomming annoying.
And it is between every screen switch ( chat or system )/ tap something ( helps / free chests / refinery / you name it )
It is clearly an issue in the game app, as my connections are perfect, i clear local a million times a day ( usually when the game decides to collapse on its own and reboots š¤£š¤£š¤£)
any other app i open has no connection issues, no lag, no buffering !
Would be nice if the game could be fine tuned to run smoothly instead of just keep on stacking new content on top of it.
Done three times.. no joy.
If you have a look through your client directory for the log file, @grave yarrow if he has time is a legend at resolving issues from there.
Unfortunately Iām not a PC player so my backside and my elbow are indistinguishable to me š«¤
Got time. Nothing to do at work atm
DM'd @[186] ColdRogue26
I have an example of an armada completing, but saying it was canceled.
Where to post pic?
StarBase's still bug for every 1 ? cant get in to menu game crash or endless buffering
Did your alliance build the scrapyard by any chance?
nope our starbase just lvl 8
for a week now we cant get in to Starbase menu phone/pc we try nothing works
Interesting. Have only seen this error in Kombination with scrapyard.
And the only workarounds for now is to reinstall.
Fixes problem temporarily
Thereās a scrapyard in the starbase?
What can we scrap in there š
I donāt think itās an actual scrap yard
Hm says material from scrapped stations. Seems like just bonus to carmada loot though
Salvage yard not scrapyard
Oh whoops ššš
when in the holodeck and on the borg mission tabs, the busy wheel keeps spinning, no end to it
@native oyster Can you please tell the Devs that Actian space is broken? I can't imagine that they would sell a ship with a broken mechanic if they knew there was a problem . . . . That would be a kind of fraud, wouldn't it?
The devs are aware and thereās an (admittedly, old) notice in one of the announcement channels that theyāre aware and working on it. Iām afraid thatās the latest we have on it.
Sorry for the sarcastic post, but I know they are aware of it and that they cannot fix the problem, but refuse to give compensation or do anything about the drop rates on the regular hostiles. If I hadn't gotten the ship when it first came out, I would be putting in a failure to deliver goods complaint and get the charges to my credit card reversed. This is basically stealing from your customers
No worries. Itās tedious and Iāve expressed myself that this wouldnāt be an issue if theyād not built the loop in such a way that it was pretty much dependent on a singular hostile, and it wouldnāt have been an issue if theyād not ignored the stuck hostile issue that has been affecting servers for years anyway which this loop just exacerbates. Unfortunately, until they fix it, weāre stuck with it.
I'd suggest an appropriate an appropriate action for all the folks who hate being sold something and not getting what they were promised, that would only get me another suspension from this discord
I recommend continuing to tread the line of reiterating your concern as you have been doing without crossing the line. Youāve been doing a great job so far š
The real stupidity is the refusal to increase the drop rate of the regular hostiles. That wouldn't make the problem go away, but it would reduce the pain for the players
And/or increase the number of Apex š which @regal rock has been saying for months now.
Let me see if I can ask for them to look at anything that would make it hurt less, Iām always willing to ask for players that articulate themselves well and are understanding š
Well, there is another pay to play ship expected tomorrow. If someone sells me something that doesn't work, is it logical to buy the next item in the same class of goods the seller is trying to push?
Just checking, do we know if the ASB game stalling / hanging bug caused by the salvage yard will be fixed in tomorrow's update? š
We don't even know about tomorrow update so I would say no, we don't know either what will be in it š
I'll be happy with an update that includes this fix and absolutely nothing else - it's ruined the ASB for any alliance that has reached level 15
On my phone, I do this process 3 times a day (8am, 3pm, 10pm) to manage the ASB:
Step 1) Delete the game and re-install
Step 2) Open ASB and empty active plasma harvester
Step 3) Relocate ASB to collisional plasma site
Step 4) Delete the game and re-install
Step 5) Open ASB and empty collisional plasma harvesters
Step 6) Relocate ASB to magnetic plasma site
Step 7) Delete the game and re-install
Step 8) Open ASB and empty magnetic plasma harvesters
Step 9) Relocate ASB to active plasma site
Brutal š
ASB issues were raised to the team (again) the other day, it is incredibly frustrating that the workaround is so involvedā¦
I'm gonna have to upgrade my monthly data plan with all these downloads š
Maybe a free pack from Scopely to all admirals/commodores?! š
Not getting the daily prime particles with the Optical Diodes post level 40 treasury. I don't have all the related primes.
