#šŸ‘¾-bug-reporting

1 messages Ā· Page 27 of 1

vernal ember
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i did same result

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I tried it a second time, now it is correct

chrome cypress
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that's the news we got

spiral venture
misty zenith
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NEW (to me at least): Saving a new officer crew preset ERASES an officer preset on another slot. No matter which officers, saving the new preset erases an old one elsewhere

grave yarrow
spiral venture
grave yarrow
misty zenith
grave yarrow
misty zenith
dense belfry
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why a work around this is the crap we are complaing about WE SHOULD NOT HAVE TO DEVISE WAYS TO "WORK AROUND" SCOPELYS mess UPS, it should work

grave yarrow
grave yarrow
uncut lake
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Force quit worked for me, but for some they had to try till the vanishing spot was the first on top.

misty zenith
grave yarrow
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Or does it disappear when reentering the menu?

misty zenith
grave yarrow
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Alright
Get the grinding crew together to save it.

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Then press save but before leaving the menu, press save again.

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Then force quit and restart

misty zenith
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Force quit wasn’t changing and of this. I tried clearing localization. So far working

misty zenith
grave yarrow
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😬

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This game MindPalm

chrome cypress
spiral venture
spiral venture
vagrant minnow
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@umbral nexus All Apex hostiles are still stuck in all Mantis systems. S22. Reported via support and was ignored. Just for reference, it takes around 35 minutes to fill cargo without Apex hostiles.

main coral
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Even though it's not news ... lag makes game unplayable...

rotund onyx
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@spiral venture the two messages differ by 5 hours in german and english see the screenshots

zealous pebble
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Horrible LAG is making the game virtually unplayable!

dense belfry
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now they are deleting it lmao

misty zenith
warm hound
#

my ships are taking 20 seconds to charge to warp out of system? whats going on?

dense belfry
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same thing it always is pinky

charred cloud
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What and when is scopely finally going to solve the lag problem? There is no way for normal gameplay and with upcoming incursion it will be most likely that everyone is going to shield because of this. It’s one thing scopely wants us to buy more packs but why should we for something that’s so badly broken that it’s almost unusable

random hornet
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Scopely Best get this game fixed soon before Incursions begin otherwise there are going to be a lot of unhappy customers <@&509691205798592532>
Too many bugs and glitches not good when you add the terrible lag to the mix

warm hound
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my ships will jump to the other side when giving chase to another player and then be in his way. its totally bugged out

viral ibex
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I have a Problem with the Windows Client of STFC

forest flame
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One of my players just scrapped a maxed Mayflower and got these mats.

What has happened here???! Is this a known problem, I’ve encouraged him to raise a complaint but he doesnt want to make a fuss šŸ˜ž

uncut lake
forest flame
uncut lake
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He need to contact support then, if the rewards dont pop up soonish

warm hound
forest flame
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Thanks @warm hound and @uncut lake , I recently scrapped mine too so I know it should work. He has raised a ticket, hopefully it will get sorted. šŸ––

unreal portal
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Oh something's finished.

Nope just reminding you you need to buy slots. 😔

fading folio
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ElmiBar#4695

warm hound
dense belfry
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check your alliance starbase that pip is linked to it as well

unreal portal
keen totem
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Alliance is still wrong in server78, battle logs still hung up in server 78

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And your giving away candy , this has been going on since the incursion

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Stop wasting time with trivial stuff and address the real issues

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On all levels

main coral
stuck sapphire
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Has anyone else have their inbox not clearing, mine has 300 messages and won’t clear out or change color

uncut lake
stuck sapphire
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Thanks

charred cloud
pine cargo
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<@&509691205798592532> when is the Starbase issue going to be fixed. Can’t access for 2 weeks

white trail
frozen belfry
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<@&509691205798592532> we ever going to get a fix on actian systems. So many frozen hostiles or locked apex

daring crag
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it says it must be in store our refinery

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still didnt have the MAJALAN

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they just answer after i send manny Screen Shots

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then a new scopido member write to me how they can help me

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still didnt get a majalan. and my mantis is tier 5...

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cant belive that it takes so long

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my mantis is tier 5.. why i need a tier 6 majalan

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is it a bug our not... anyone can help me pls and thanks

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and in refinery it shows me that my mantis is tier 4

keen surge
# daring crag my mantis is tier 5.. why i need a tier 6 majalan

T5 ships install MK6 components, and once all components are MK6 then you can tier up to T6.

Tier 4 refinery at T5 sounds like a bug though. Historically they're not great at fixing that though, you can raise it with customer support but you might need to wait until you can tier up again.

daring crag
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🤬 🤬

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its more than 2 mpnths i am asking for support

keen surge
warm hound
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pc client has stopped working and wont even load from the update servers......

native oyster
daring crag
obtuse sable
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Game wont load, stuck on 70%!

delicate drift
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Apex stuck in sector 37 on S17. Please fix!

stone rock
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The game crashes in between completing a mission and starting the next part, game crashes periodically when switching ships in docks or confirming a crew change. Game constantly freezes when trying to leave the ship upgrade screen. This has been happening for almost 2 years.

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On android

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I've cleared localization more tines than I can count. Am I missing something ?

primal vine
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Can you please fix this, it is annoying

abstract zealot
primal vine
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How does this work?

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The amount of logs btw

round vault
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keep getting armada limit error

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so I cannot do the rare armada

native oyster
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Game hangs, 4th time today 🤯

blissful copper
# daring crag

I reported more than once items that I claim but are not reflected in the inventory. Today is a good example of that for me. I refined discovery tokens, they are removed from my inventory, the timer say I can claim again tomorrow but I did not get the items

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It just got stuck there

native oyster
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The lag today is amazing. Well done Scopely! šŸ‘šŸ‘šŸ‘

blissful copper
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And, yes, ooks like the lag is bad today, got the rewards after 15 minutes aprox

valid geyser
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Back button unavailable again.

unkempt quartz
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Can't even open the game

abstract zealot
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So, we are now at week 5 of broken apex hostiles. Only two systems level 40 and below on server 26 that are still spawning them. Getting ridiculous. Mantis owners should be getting a free daily pack of actian venom until they are fixed!

weary swallow
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Ah yes....27 minutes to move two inches to the right šŸ˜‚

outer dagger
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What is being done about the stuck ships issue? I have a player in my alliance that has had a stuck ship for over a week now and no response from support. If this continues he will not be able to participate in incursions and will also not be able to shield as he can't move his base. Please have support check and respond to their tickets I know they get a lot but it's been a week already.

uncut lake
outer dagger
calm elm
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Some kind of new bug? I was trying to click on the hostile and kept getting this:

wet shale
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Can you please work around stability of the app, it was unbeleavable to have to restart it every 5 minutes. Lot of people stop playing only of that and most goes to shield and not be part of most event because it was unplayable

torpid dew
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I'm trying to clear my battle log but the game will not let me can you look into this for me please

native oyster
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When does this get fixed? Should be a trivial thing

native oyster
torpid dew
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Thanks it shows I have a massage and I can't go into my in box eather!

native oyster
torpid dew
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Okay it explains a lot thank you for your help with this though

native oyster
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Armadas on server 186 not registering as fought and won or lost so Directive wasted pls sort as it spoils the event that is running

native oyster
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Back button broken even though it's notgreyed out. Screen keeps "loading".

Does Scopely mine crypto with out many clicks?
It would explain the massive lag and data use.

native oyster
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if i was using kira I would expect her to work or cant they get that right yet and as I wasn't using kira then it should be working

spiral venture
native oyster
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well fix the Fault or is that 2 much for scopely

uncut lake
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You can contact CS to get the directive back, but it's adviced to not use kira for now especially on eclipse armada

native oyster
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Took a break for several weeks, and on my 1st day of playong again I found that the amount of issues has increased. Even after 2 game updates.

This means goodbye.

primal hazel
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Using Kira would make the armada not shownupnin combat log at all? +not registering in event?

honest ingot
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Fix Penumbra and Lindstrom, man. If an event calls for hunting hostile in broken systems, DON'T RUN THAT EVENT. Seems kinda simple.

uncut lake
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I fail to see how it's funny, but feel free to keep losing directive 🤷

native oyster
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ffs can they not just halt game ads no new events an fix it so we can play with out all this hassle

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will let u have the directive cos the one u replace it with will probably open the bajoran faction and not an armada

sterile rock
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I still cannot access my in-game store. 8 days abd counting .

charred cloud
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Seems scopely don’t doing anything about unplayable game. Will be a useless incursion. THANK YOU SCOPELY šŸ‘

spiral venture
limpid bolt
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Anyone having issues with the web store not loading properly?

sterile rock
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@spiral venture i put in a ticket. They said its a known problem and did nothing.

warm hound
spiral venture
spiral venture
limpid bolt
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The page won’t load completely. It loads the monthly pack and nothing else.

spiral venture
limpid bolt
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Cell and my Wifi. No difference. Only site performing that way is the webstore

sterile rock
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@umbral nexus ticket 8454215 cant access store, nighbrawler suggested sending msg to you

spiral venture
limpid bolt
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Wilco

primal thorn
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PLEASE FIX THE ARMADA LAG. I have players getting stuck in armadas with the countdown at zero. Sometimes the armada doesn’t even run at all. Every armada that runs reads as ā€œcancelledā€ even when it actually does run. This has been happening for weeks and it’s only getting worse with so many armadas being run by folks wanting the Stella refit!!!!

spiral venture
frank token
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Server 156 is suffering big time from general game lag. Unplayable for 5 minutes or so, multiple restarts. Its occuring more often than usual, its becoming painful. Whole server is affected

ocean shoal
wet shale
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Mmmhh no, i do not use kira, just app lag, then reboot. work on it, it’s not acceptable

grave yarrow
naive thorn
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Sorry, this isn't a bug (I think...).
Are the G4 ships ever offered in the Away Team store?
And if so, at what level?

grave yarrow
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1-2 Ops to building ops (40/41 for g4 uc for example)
75% of the required faction store rep for that ship. (for g3 epics: 8 million.)

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Why 8 million? Because it's 75% of the difference between last and next faction store rep level.
Basically:
(Next lvl rep - current rep lvl starting rep * 0.75) + current rep lvl starting rep:
10 million - 2 million = 8 million
8 million * 0.75 = 6 million
6 million + 2 million = 8 million

ripe vapor
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I’m getting this weird bug where sometimes if I click on a hostile, instead of the normal scan/attack box it acts as if I clicked a spot in space and gives the message you would get if your ship was in warp.

wet shale
grave yarrow
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Ah well, scrap my question then šŸ˜…

limpid bolt
naive thorn
naive thorn
chrome fractal
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So is there a bug for the Cerritos support? It shows the cost should be 2,500, yet I’m being charged 2,600.

wicked vigil
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The website reward does not show on the PC,. Only on the phone

tidal tartan
wicked vigil
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hmmm

pale gorge
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@umbral nexus The IOS app is crashing more often than a test dummy, it is seriously destroying the game fun now and it has been worse the last few months, can you please, please, get them to address the over greedy memory requirements on the app that is causing these issues. Thanks.

solemn comet
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These server mergers you are doing are causing glitches and major lag times making it hard to do anything

keen plank
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Exchange armadas is laggy so much that after killing it you can restart armadas and it just disappears. But we loos our directives, this is not funny when my team mates trying to win the stella skinn. How is it possible to start a ghost armada?

analog reef
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The Actian Mantis buffs don't activate automatically. Then when you activate them manually there's lag which wastes time. I paid for this, it should work. I need compensation! Server 13

raw coral
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In Game chat is gone. You are right though - who needs this anyways

stiff anvil
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Same on Server 10. The Actian Mantis buffs that hostiles drop don't activate

cerulean tree
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My peace shield is NOT ABOUT to expire in 10 min. It will expire in 10 min

native oyster
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if i follow a link rather than clicking on the system itself and viewing, i am unbable to see tags, levels, and all identifying markers other than the ship icon. i play on pc

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this has been a consistent issue for at least two weeks now

earnest umbra
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just downloaded game for the first time and I've been logged in to a lvl 30 account that isnt mine

primal vine
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huh?, how is that possible

keen surge
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Someone else's device that's been handed down?

silk spruce
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@umbral nexus @viscid cloud how long is the Actian issue going to be ignored? Many players spent money on the mantis but the grind has been broken since its inception and continues to get worse. At the very least it should be made less painful by increasing the loot drop from the regular hostiles. The loot drop rate for the jem hadar was decreased over night so I can’t imagine doing the opposite for the Actian chrysalis’ would be much different or more difficult. Please fix this or at least make it better. It’s gone on long enough.

tame field
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Morning everyone! Since building the salvage yard, we are no longer able to enter the alliance station screen. All of us are getting stuck on the black loading screen where it says ā€œpreparingā€. Quite a serious bug as we can’t collect from our harvesters. Can you help <@&509691205798592532> @umbral nexus?

earnest crest
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You can try uninstalling/reinstalling, I've seen some reports of limited success there.

tame field
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Ok will give that a try

tame field
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This worked - thanks!

tame field
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Spoke too soon - it worked for a while, now back to the "preparing" screen. This is a bit annoying šŸ˜‚

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Would it be possible for the team to look into this one? I'd rather not delete and re-install the game multiple times per day in order to collect plasma from the station šŸ˜‚ šŸ™ˆ

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It's the same for multiple players in my alliance, so it's not a problem specific to me

orchid latch
#

Hello. My mailbox counter doesn't work correct.

earnest crest
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The ASB issue has been reported, and while they are working on it, I don't have a timeline to share. I'd recommend opening up the plasma-collecting duties to more members until it's fixed. Some of them might have more permanent capabilities there.

tame field
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Sounds good - thanks for this

tame field
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We have found someone who can access it and promoted him to commodore - "alliance station manager"! He is the only one with the keys šŸ˜‚

viral ibex
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I Downloaded the PC Windows Client the first Time (click for New Account) and get into a other Account. Uninstall don't fix because not all Directory will Deletet.

grave yarrow
wispy kraken
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really bad lag on EU 128 at the moment and incursions has not even started

pure berry
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How many shards is the TNG recruit special chest supposed to drop? Description says 12, but a single pull gives only 7.

lilac juniper
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Probably turned into transporter patterns

pure berry
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no, I checked that. It’s always 7, even if some of the 7 get converted to transporter patterns

wispy kraken
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ASB won't accept speedups. Click the relevant amount and nothing happens.

pure berry
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ok I just had one pull with 9 shards. The next one had only 5 shards

spiral venture
wispy kraken
grave yarrow
spiral venture
wispy kraken
keen surge
pure berry
pure berry
drowsy mortar
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How do I actually get support for a purchase? I spent money, the splash screen appeared in game for it, but I never got my items. I’ve had a ticket open for 3 days and there’s been no response. I tried to request a refund via xsolla but they denied it saying I got my items. I never did.

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I don’t enjoy being stolen from

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@umbral nexus where are your support people? It should not take over 3 days to respond to a funds issue.

uncut lake
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Except Support, not sure anyone can help you about that

drowsy mortar
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Did they fire all of support? This is ridiculous

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Well that’s a big bug to report. Not getting items I paid for

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I won’t be playing this game if support can’t respond to refund requests. Not having a person to talk to is upsetting.

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Al your support channels are inadequate for dealing with monetary issues

grave yarrow
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If they don't respond by tomorrow, dm eco your ticket number so he can push the team to work on that ticket.
Even if you don't get a response from him, he most certainly pushed the team

drowsy mortar
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I’d like to believe you but without evidence it is hard to

grave yarrow
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It's hard to prove stuff like that. I mean, how would anybody know if eco pushed it ...

But, whenever I told eco to look at a ticket, in the next hour, I got my response. Provided eco was online

drowsy mortar
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I don’t understand how a company that charges so much for items that aren’t real can get away with this poor of support options.

modern girder
#

@umbral nexus @viscid cloud <@&509691205798592532> Not sure if this has been reported, but seeing a really irritating issue non stop on US Server 28. I dont have secondary accounts elsewhere to verify it's system wide. Any time you click on the flag for a territory space you have about 5 or 6 seconds to click the Back button on the top left corner. If you don't click this back button within that time frame it greys out and you are unable to click off the territory description screen. There are a couple of workarounds - clicking on the owning alliance or join takeover button resets your timer - but this is ridiculous and I can't believe it's not an easy fix. Sorry if already reported. Easy to verify!

warm hound
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The game crashed after completing an away team

bold narwhal
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<@&509690795536941056> @umbral nexus @viscid cloud Numerous Mudd Armadas are not completing, no info in the battle logs to confirm completion on Server 28.

obtuse laurel
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I’m unable to hit ships in-game. Things were going fine up until a few minutes ago. Alliance members are also reporting lag. @umbral nexus @viscid cloud <@&509691205798592532>

Restarting the game was no help. It loaded waaaaaay slower than usual on both Wi-Fi and cellular

native oyster
thorny barn
#

S31 - unable to connect to the game. Hangs at 70% Social Authentication…

obtuse laurel
obtuse laurel
sand perch
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Same on S15. Lag and now not loading.

obtuse laurel
craggy nova
#

Try and log back in... it won't let you

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It's a new ScopleyEvent, I think they call it, "Try and play the game NOW with this great new FEATURE"...

thorny barn
#

Welcome to Star Trek Fleet Command Implosions, the new event where servers randomly die…

plain scaffold
#

lol , same here

obtuse laurel
wicked swan
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I’m adding a ticket for this but seriously why can’t we have any normative quality of game play?
Started a rare stellamada and it charged me the directives and posted in my AC that it was started then couldn’t see it anywhere. I reset localization which garnered the same results and then restarted again after to find it didn’t start the armada and some other alliance snagged it.
Please fix the connectivity issues?🄺

small abyss
#

Guess I won't b turning in Halloween loot before reset

obtuse laurel
craggy nova
#

I wonder if Scopely will let me use them for my Doctoral dissertation on what bad coding looks like and why code should be standardized...

drowsy eagle
#

I hope thier giving a shield (maintenance)

thorny barn
#

An acknowledgement that they know the servers are dead would be a start…

obtuse laurel
sterile rock
#

@ still do not have access to store/ offers

elder rivet
#

S30 - Unable to log in. Game stops loading at 70% for myself and my alliance mates

autumn cliff
#

s41 - we're all locked out as well

obtuse laurel
#

I’m in game and it is working again.

craggy nova
#

Same, I'm back in.

bold narwhal
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<@&509690795536941056> @umbral nexus Server 28 is crashing

boreal egret
#

Add S41

fading orchid
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can't get in the game

jade salmon
#

game is broken yet again

stark ember
#

S31 still down.

broken cairn
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server 28 just crashed

cedar dragon
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S10 won’t login

midnight gyro
#

I having trouble loading the game. Is just me or what?

spiral venture
midnight gyro
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Chances are I’m on one of them then. Gets to 60-70% and stalls.

obtuse laurel
broken cairn
#

28 is working again

midnight gyro
#

Ok, good to know it’s not just me. When will it be fixed?

jade salmon
#

I got back in, but the lag is bad

midnight gyro
#

Thanks all šŸ––šŸ¼šŸ˜œ

drowsy mortar
#

The only thing worse than game lag is the support lag

jade salmon
#

and nothing is working again on S10

cedar dragon
#

Crashed again

placid pasture
#

28 down again

obtuse laurel
#

@umbral nexus @viscid cloud the game stopped working again. Would appreciate an acknowledgement that this issue is happening so we know you are aware. Thanks!

craggy nova
#

YAY! I just reached the second tier of crashing in one day!

jade salmon
#

@everyone the game is working as intended

thorny barn
#

S31 crashed again

errant mist
#

CAN'T LOG INTO SEVER 10

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Nice job Scopely

broken cairn
#

server 28 keeps replaying the same 2 minutes. I've won the same armada 3 times now🤣

viscid harness
#

Server 47 locked out. WTF?????? FIX THE GAME @SCOPELY

cedar dragon
#

ā˜ ļø

jade salmon
#

not getting the normal info on the failed login screen...says a lot of "unknown" for stuff like server number

ashen agate
#

s34 - so lagged out. started an armada and it disappeared after I started one.

cedar dragon
#

Login error server 10

jade salmon
#

Would be nice if the put up shields for everyone as some have shields that are expiring

cedar dragon
#

Stops at 70%

jade salmon
#

im at 91%

jade lily
#

Server 40 here, we have had quite a few eclipse armadas stall once the timer hits 0, despite having team members in the armada circle, then it cancels the armada and gives the "invalid notification." It's happened to me twice and two other members of my alliance. Hoping to get some directives back!

rancid minnow
#

Scopely Special. Cant log in…

radiant trellis
#

Armadas also provide protection during the 10 second window even when the armada starter isn’t there (anymore, just debris). Armada events in limited locations are extra fun during wartime.

deft stone
#

The game is running sooooo slowwwwww

fossil jungle
#

Spoopeley is the worst company. Such a crappy buggy game. Shame on you

hollow knot
#

Yea cause i can't even log in right now

jade salmon
#

Im back in on S10

broken cairn
#

Can we get an announcement? "Hey y'all we're having issues and there will be a follow up shame chest next week"

craggy nova
#

LOL - POSTWAR can you tell them how to fix it too? Since you must have been the one to motivate them to give us an announcement...

minor osprey
#

SORT THE LAG OUT SCOPELY!!!!!!!!!!!🤬🤬🤬🤬🤬🤬🤬

fossil jungle
#

You suck. Crappy game. Your developers are losers. Get a new job. Fix lag bugs and constant internet errors.

drowsy mortar
#

Just deal with it. Scopely says to pray they do not further alter the deal.

fossil jungle
#

Hope you have the same lag in your pants losers.

junior kestrel
#

for the love of all that's Holy can someone fix the inbox. I'd like to clear it.

drowsy mortar
#

The inbox has been empty since the game started. Battle logs however…

storm agate
#

Lag issue? Bought Bajoran Favor "Prophet's Gift" yesterday. The rewards should have showed up after today's reset but have not.

drowsy mortar
#

I didn’t get the stuff in a pack I bought and scopely won’t respond to my ticket. Get in line.

spiral venture
storm agate
spiral venture
storm agate
drowsy mortar
#

I’d like to report a bug- the entire support team who can’t respond to a ticket in 3 days

radiant trellis
#

If they wait long enough without bothering to respond it will also autoclose the ticket

drowsy mortar
#

Cool then they can talk to my state AG about fraud

radiant trellis
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I’m not sure that actually what happens, but have definitely had multiple tickets I put in fry closed without comment.

gaunt harbor
#

Buggy game again.... Killed now around 40 41 swarms on the other server and still 38k points left. 364M needed to finish. 🤬

sullen yew
#

server 49 level 37 khajilat apex is stuck...

jade salmon
#

S10 hostiles are stuck

spark raptor
#

@umbral nexus these incrusion SMS events are the worst scopely had every made 😔

sullen yew
#

hostiles are getting stuck again...not just there

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just in time for incursions of course

opal cloak
#

The Utility event is not counting ā€œHit Allā€ for multiple points with multiple help request up. It’s scoring 1 at a time no matter how many are up

crude oxide
#

Hitting Swarms -> You need to be invading the other server
PvP -> Need to be on your own server

surreal tide
#

@umbral nexus when can we start using Kira again

glass wharf
#

Frozen hostiles at spawn points in lvl 48 avofall

wet shale
#

Swarm points are not counted correctly, it should be 10 points but only 1 was counted i would give you a screenshot to prove, but we can not anymore.

vernal maple
#

we have a player who cannot recover a ship and therefore cannot move his base or put on shield. his ship is indicated in base not visible from the outside and cannot repair it. it deals with our player Demut ally ESF

raw coral
uncut lake
light plaza
#

@umbral nexus The 34 & 35 Actian systems of ghost ships. Do you think the Devs can fix it, because it makes a little trip into a 3 hour trip.

charred crater
#

Doing the supported swarm hunt on 156. The Cerritos doesn't recover so it cannot support again. Been waiting for the the ability to recover for 20!!! minutes now

warm hound
#

Seriously how do u guys expect us to be able to play incursions????? I can't even change out my ship

next token
#

Can You please hire some normal coders that can code? Every update is with bugs, every event is with bugs. Even now I get messages that I have been attacked but I can get in game because it crashes. And dont write me about phone or pc, I dont play on NOKIA or celeron

warm hound
#

S20

next token
#

Spend some 0,0005% frome donate on hardware or normal coders and all will be šŸ‘

shadow oasis
next token
#

Nice, now game crashes even on loading. S180

next token
vernal maple
uncut lake
#

Tell him to try the transfer, it deblock ship sometimes

vernal maple
#

Okay thankx i say it to him

warm hound
#

Well it looks like my game is now unplayable, ship stuck somewhere out there and it telling me it's in dock when trying to recall

bold rock
#

Well I can log in finally - but I can not move any ships..... Says ship can not change course.... well crap

#

oh lol guess I am not the only one apparently

#

Server 31 - ships no go...

warm hound
#

Clearing localization resolved it. Try that @bold rock

silent wave
#

franklin A event giving 0 points. in Announcement telling kill as invader i did 4 times frank a vs frank a points 0 servers 170/176

whats wrong?

static bramble
#

on server 69...
I clear my localization twice an hour, and check twice a day for updates in google play.... and STILL.....

  1. everytime I try to open the starbase from alliance menu or from being in the system - game crashes or freezes on loading / preparing screen.
  2. every other time I swap ships at dock, or crews I get an 'error connection lost' message and have to restart
  3. still can't clear inbox
  4. hostiles attack each other, both ships and armadas - often
  5. when I send ship 'a' to attack a hostile and swap to ship 'c' that is mining it displays the attack animation even though it is just mining
minor osprey
#

Everyone at Scopely should be fired. This is outrageous

next token
silent wave
spiral venture
next token
#

#hire normal coders

lunar thicket
#

On server 65 The alliance power leaderboard rankings are wrong. Several alliances merged by the old power rankings are still showing for the dissolved alliances and the previous ones.

broken drift
#

Please fix Apex Ghost in Actian space

next token
#

Nice. Get in the game on pc- dont see armadas, and even base shield is with text- premier rank or higher required. PS: im admiral šŸ˜‚šŸ˜‚šŸ˜‚

#

Nice incursion šŸ˜‚šŸ˜‚

#

Galf of the quests are hanging with- retrieving. And dont write me about inet. Im from Latvia, we have fastest inet in EU. Mobile or wlan

lusty tundra
#

Aaaaanddd again. Massive pvp laaaaagg...

lost badger
#

So what does it take for Scopely to fix the index bug! It’s been several weeks since the inbox won’t react to ā€œmarked as readā€ button! I’ve been sending tickets and got the promise that someone will contact me! Few weeks later still waiting…. Guess nobody at Scopely really gives a…. You know what!

#

Btw I’m on server 136

native oyster
#

i have a ship stucked in a ssystem, i opened a ticket, we are under incursion is a bit urgent šŸ˜„

uncut lake
worldly solstice
#

Hostile spawns are still breaking. There are ZERO useable Apex systems on Server 49 due to Apex being frozen in a "dead" state.

#

Its been over a month, Scopely. Fix it.

bitter wyvern
#

Fix the battle log while your at it.

weak widget
#

cerritos bug is back.. go to apply cerritos buff and my ship shows dead and I have to spend rss to repair in space

random hornet
#

Good work on disabling the photo option, makes bug reporting much harder. <@&509691205798592532>

random hornet
#

Fyi 1hr 30% repair speed keeps flashing on my screen and I've never activated any exo-comps today so with?

severe zodiac
#

The foreigner to server hexagons system is patchy at best, it comes and goes at best of times. So we have people blowing up the wrong ships

twilit canopy
#

Lvl 49 non-heavy survey ships seem to be spawning at a far lower frequency and sometimes not at all since the last 2-3 updates. Super frustrating when you only have a few minutes available to do an event or daily and can’t get anything to spawn in

vague zephyr
warm hound
dark mesa
#

Been having trouble with the inbox markasread button working

dark mesa
#

Not working

plush wind
#

anyone have any issues with 'prophets gift' (a bajoran favour) showing up in their daily goals? Got it three days ago and still nothing

quick birch
#

It’s a new daily chest, not a goal. Check your gifts section as well as the top bar with the chests that have the loyalty tokens

plush wind
ebon creek
#

<@&509691205798592532> Any word on when Kira will be fixed or is she going to end up like Tal?

slim grove
#

Now swarms are getting all balled up and broken. Come on already

viscid whale
#

@umbral nexus
Hey Eco, actian space has been broken for weeks with locked apex hostiles... Scopley claims to support reduced screen time but this is a very important part of the game for people who currently have a mantis .. system 35,36,37 broken 38 only has 2 hostiles ever.... It takes double to triple the time to do a daily because of this...
Scopley should be providing all owners of a mantis 1 days worth of grinding every day until these issues are corrected... Any help or information is appreciated

magic sandal
#

So, now been 3 weeks since this issue has been reported, still NOTHING done about the battle log inbox being able to be cleared……………………

proven oar
#

Nobody cares about battle logs. Fix actian space already you jerks

magic sandal
#

Scopely are on Holidays until 2023šŸŽ„

warm hound
vernal maple
# uncut lake Did he tried to transfer to the other server?

dear , our player who couldn't repair his ship to move his base couldn't try this night dazr he had to work and tried this morning and succeeded. unfortunately he has lost a lot of supplies and hopefully you are willing to reimburse him for them . I have screen at start and screen now so you can see what he lost

earnest crest
tame field
#

Yeah, so the only way anyone in our alliance can collect plasma from harvesters is by reinstalling the game. Very annoying bug. Wish we hadn’t built that salvage yard šŸ˜‚

grave yarrow
tame field
#

But it also crashes everyone’s game everytime they go into the starbase šŸ˜‚šŸ™ˆ

dusky hazel
#

I can't even log in and stuck on 143

light fox
#

The swarm event is still not registering any points, whether I kill the swarms with my franklin or any other ships

#

This is really one of the bigger screw-ups as of late. I cant do the swarm event because points arent registered for pve and not one Franklin in sight for pvp (or fleeing the moment you enter the system), thats two events down. Then the 140M+ ship that roams ecplise space makes the apex event follow the other two down the drain, leaving me with sending helps and maybe completing the second contact event. I mean… really…. How far away from actual gameplay does one have to be to invent such… nonsense

tame field
near bloom
#

I just had a "one-in-a-million" bug that I thought I'd report simply because it's so unlikely to happen due to timing.

My station was attacked a few moments ago, at the exact moment I was swapping over one of my ships. In the battle log, the ship I was swapping out was destroyed, however it's perfectly fine and available in my list of ships to choose. The ship that I was swapping in is also undamaged.

twilit canopy
#
  • help requests are broken (one players stuck and no more coming in)

  • no normal lvl 49 miners spawning

  • enemy player ships teleporting across the map while chasing me

  • the line that shows where your ship is going, keeps duplicating. Send ship somewhere in a system, move it and the old line is still there

  • ā€œphantom touchā€ happening again. Only 1 finger on the screen, but game thinks there’s 2 and will only let me zoom in or out

This is the buggiest, most memory leak ridden game I’ve ever played. Extremely poor

fervent rune
#

An alliance mate’s friend tried to join our server using his transfer token, only to be thrown into the server we’re up against in the upcoming incursion instead, even though he selected our server to be transferred to. Great job with data syncing there, Scopely, the ā€œlinkā€ between the 2 servers is mediocre at best.

crisp cypress
#

Chat is gone this morning when I log in. I'd post a screenshot but y'all disabling my ability to do so tells me everything I need to know about scopelys interest in fixing problems that actually exist.

slim robin
#

I have a level six quest ā€œDiscoveriesā€. When I hit locate, it wants to bring me to Suliban, which requires a warped level of 40. How can I level six mission Require that? I have to be missing something or it’s a bug.

unique sky
#

It's one of those missions that picks a nearby system. You can probably reach out to CS to have it moved.

chrome fractal
#

@umbral nexus @viscid cloud why am I having only one individual responding to me from customer support, some guy named Sergio? Why is he trying to make me communicate with him exclusively in private DM’s to his discord account, a form of communication with support not listed here on the official discord page nor on the official Scopely website? For that matter both on here and on the website it has been told to us the optimal area to communicate with support is in game. This Sergio guy is trying to say it is more optimal to use discord. What is going on?

compact dirge
#

@chrome fractal what Ops are you?

chrome fractal
compact dirge
#

Curiosity, the instances where I know that CS has been asking to communicate on Discord is for high spenders

chrome fractal
#

I mean the guy won’t even give a valid response in game and my spending is way down. I’m only buying the basic BP monthly, no more for quite sometime.

compact dirge
#

Did CS direct you to any discord server or try to get you to add as a friend or?

chrome fractal
compact dirge
#

What is the issue?

upper jetty
#

Thanks SCOPLEY, since your latest update, i can't even log into the game, WTF is going on?

#

Shield going drop in 2hrs and incursion event in full swing, who's gonna help me replace all my res i'm about to loose?

abstract zealot
#

ok, it's been over a month that apex hostiles have not been spawning in a majority of the actian systems. Only update we've received is that "it's being worked on". Why has it taken more than a month of no progress toward fixing this bug that's a huge issue? On top of that, this is a major bug for paid content. Why is it not getting priority? Why have mantis owners not been compensated for the loss of being able to effectively grind with their paid for ship? Stuff like this is pushing me closer to the edge of not wanting to play this game anymore. I definitely won't be spending any more money until it's fixed.

fleet orbit
#

I've hit 3 Franklins in the second half of the Defence Franklin PvP and only had scoring for 1.

still ravine
#

Uhm, you should only be able to shield in systems below 20.
So you not being able to shield in a lvl38 or 29 system is completely as it should be.

tame field
#

Is there any chance that the team could prioritise the alliance starbase salvage yard crash issue - deleting and reinstalling the app multiple times a day is bleak

dusky hazel
#

Still can't log into game. Hope scopely reimburse me for any losses

earnest crest
#

If the ASB issue is still affecting you, I'd try and find a better workaround.

tame field
earnest crest
#

Try going to the system the ASB is in. Zoom all the way in on it, and enter it by clicking on your alliance emblem.

tame field
#

that resulted in a crash, but will try it on my ipad later tonight

#

brutal bug - worst I've experienced so far in the game

pulsar depot
#

Got kicked out while trying to crossover. Can’t log back in

stuck silo
#

Clicked incursions crossover and immediately got a prompt saying my auth session was invalid. Now when I try to login I see a prompt that says Failed to login, please try again (I have an SS, can’t post here though).

#

FWIW, Apple is saying I’ve successfully signed in

tidal bobcat
#

Hit the server jump and now can't login

obsidian spade
#

@umbral nexus FIX THE LAG!!!!!!!! HOW CAN CALL THIS A PVP GAME WHEN YOU CAN’T EVEN DO THAT BECAUSE OF LAG!!!!!!!!!!!!!!!!!!!!

ocean shoal
#

The entire incursion event is a bug. It’s garbage. Do away with it

chrome fractal
sterile rock
#

Still cant access in game purchases, been almost 2 wks and they closed my ticket without responding.

vagrant saddle
#

How are the leaderboards even useful when all they say is "Retrieving".

fading orchid
#

pvp with my franklin and then game crashed. earned only 9k points for killing a franklin with a franklin. my event says 1k for defeating invading franklin, defeat an invading franklin w/a franklin +9k. shouldn't i get the initial 1k?

woeful garnet
#

The report messages I can’t mark them as readed , when you select them and then the mark button get blue and when you press it, the amount of messages still be there as b4

stuck hemlock
#

slow mode enabled but it seems also to be enabled in the game...

#

Can't place picture? why is that again?

halcyon sedge
#

Still unable to clear Battle reports inbox?

jaunty timber
#

Is there where to report ALL bugs? The ones I've been experiencing are during incursions. The bug is that they exist. Can someone look into this and fix it?

remote stirrup
#

are you ever going to fix the inbox on the PC version of the game?

cold solstice
#

Is there a problem with the meme page or is it just me that can’t post memes šŸ˜‚

frigid silo
#

So I updated my Game on PC and now I am not able to open the Event tab. It's stuck in a black screen with "Preparing..." in bottom right corner. Clearing localization is not possible because it gets stuck in another black screen saying something else in the bottom right corner.
How am I supposed to join daily events, use the event store, check on events etc.?

frigid silo
balmy spoke
#

5 franklin v franklin kills so far. 0 points. Way to go

uncut lake
regal coral
#

Anyone know how we’re supposed to know how many incursion conduits we have since Scopely decided to remove the counter from the incursion screen?

remote stirrup
#

look in your inventory?

regal coral
#

Can’t find them… they don’t show up

spiral venture
remote stirrup
#

/\ what he said /\

regal coral
remote stirrup
#

look in items under materials ungraded

spiral venture
regal coral
#

Or sorry, it’s only there if you haven’t crossed over. Once you cross over the counter is gone, so you have no clue how many you have left. Stupid UI change when there are 9647 materials in game.

keen geyser
#

Not sure if it’s lag but the 10 points given for swarms does not appear to be happening.

fast trench
#

points not scoring for killing franklins with franklins, got 1000 points for killing a franklin-a with a bortus.

#

no way no how can I get to 80k points that way , what a waste of time.

stuck hemlock
#

missing the daily klingon goals did something happen?

#

or is there a pack that needs to be bought to get them back...

native oyster
#

not fixed yet: inbox, battlereports, performance, attack incoming (always lvl 23) lol

regal niche
#

@Scopley - any rough ETA on a final game? Still waiting for hostiles to load in…….

brisk axle
#

When I go to a TT menu and I Chech out the day and hour of the takeover, sometimes I cannot come back to galaxy and had to restart the game

sterile rock
#

Wonder if devs at scopely are gonna fix my offers screen, still cannot make in game purchases, abt 2 weeks now. Thought scopely wanted to make money...

tame field
#

Currently deleting and re-installing the game 3 times a day (8am, 2pm, 10pm) in order to access our alliance starbase and empty the harvesters. The game crashes/stalls every time you click on the alliance starbase after you build the salvage yard at level 15 (all players, all devices/platforms) and pretty much ruins the experience of interacting with the starbase. Would love this bug to get addressed ASAP.

dreamy folio
#

When Jem'Hadar interceptors will be fixed?

earnest crest
#

What's the issue with the interceptors?

trim pebble
#

The third level of the swarm event for incursions gives blank rewards. nothing received in inventory as well

frail bear
#

What happened? I never had an issue with incursions lag before, but this time the lag when on the other server is so bad the game is unplayable. Even in an empty system. Only happens when I'm invading the other server

misty coyote
#

Some messages in inbox remain red dotted even after selecting all and mark as read

obtuse laurel
#

I'm not getting pts for killing swarms with my Franklin. Am missing something?

obtuse laurel
obtuse laurel
frail bear
obtuse laurel
#

<@&509691205798592532> the photo upload is not working here.

native oyster
#

Yep.

#

Intentional.

fast trench
#

i was on the other server only points that scored was when i killed some lvl 40s franklin-a in territories but all my franklin vs franklin kills did not score.

obtuse laurel
lilac juniper
fast trench
#

this channel gets a lot spam when there is lag on the servers posts where getting pretty bad.

#

ok then why did the franklin A kill score lol, maybe because i was in territories.. idk

clever jasper
#

I have had 2 of my players tell me that they were shielded in low lvl systems (under 15) and till get hit in incursions. their shields showed as "up" for them

quick birch
spiral venture
solemn comet
#

Can’t log in, this happens every time after incursion

willow moss
#

ok, got the pc version working on a few other computers. but not yet on my main rig.
i noticed there is a NetSh Command durring the install on other computers, but i didn't see it on my main rig.
Can someone provide me with the NetSH command from the install?

zenith plover
#

There is a lag, called bug

stone hill
#

@umbral nexus Any idea on when the bye week servers will get their chests?

royal scroll
#

I cant log in to the game on my phone. Stop loading at 70%

arctic dust
#

ā˜ā˜ā˜

#

Started Monday or Tuesday. I cant log in on phone using data. I have unlimited data and everything else works great. Just not STFC. If I am connected to wifi it will work.

hasty jewel
#

They aware of the starbase loadin g screen issue?

spice zealot
#

I guess so

split copper
#

My mail box is getting full and it won't clear!

slim robin
#

I have a level six quest ā€œDiscoveriesā€. When I hit locate, it wants to bring me to Suliban, which requires a warped level of 40. How can I level six mission Require that? I have to be missing something or it’s a bug.

quick birch
stuck herald
#

Im tired of restarting the game... just to repair my base. Doesn't want to repair immediately when I choose... it waits till after the attacks about 45 seconds to give notice and then I get a loss of connection or service... and Im on Wifi!

native oyster
#

USS Discovery issues: the game will not let me use its jump ability it keeps telling me that I need to update to current software and my game is up to date and everything

civic tundra
#

I need help recovering my account

#

My scopely id isn’t working either

jagged saddle
#

scopely, our starbase is stuck in gya'han because y'all changed the warp range with no notice. i've had several beta testers message y'all and ask how we can fix it.. any word? if you could just move our starbase and let us relo, that would be cool. we are [ΩMG] on server 54..

safe bolt
#

@umbral nexus where are our compensation packs for the broken Apex Actian?

earnest crest
earnest crest
civic tundra
#

Thanks. I figured it out

native oyster
#

Wow, can't post screenshots of bugs in here anymore. Okay let's do this the hard way. Trying to upgrade a building in the Starbase gave me an error message.

Title: STATION ERROR
Message text: You cannot activate a peace shield in a zone that your alliance do (sic) not own.

On my second try to upgrade the building on the Starbase I got the same error message.
And just noticed that the building I was trying to upgrade to level 6 which should have taken 15 hours is now showing as level 6. Free instant upgrade!

heady glacier
#

Everyone in our alliance, EU140 server, get black screen when try to enter in the starbase

spiral venture
#

šŸ‘€ yes it is šŸ‘šŸ»šŸ––

wheat cradle
#

Several reports of the Starbase being inaccessible and no response or even acknowledgement from Scopely.
Thank Christ we've got two CM's now so we can be twice as ignored

native oyster
#

Are we gonna get free chests for all the bugs in the game right now two months and counting šŸ¤”šŸ¤”

spiral venture
#

It isn’t

#

Reinstall your game every time you need to get into the ASB

tame field
native oyster
#

we even this is bugged now

#

cant up load screenshots

spiral venture
native oyster
#

Dont worry tickets going in everyday from now on

#

😁😁😁

uncut lake
#

Not sure ticket every day for a known issue will help anyone, it will only make the support more backlogged

native oyster
#

Well to be fair they said share screenshots on here but I see that's disabled now so, quite frankly what options do people have

crude plover
#

When are they fixing the officer preset? When I added a preset to the 4 the preset the problems started. Now I add a preset to an empty preset and it clears a different preset. This is ridiculous.
I heard about this happening days ago and nothing's been done. 😔

native oyster
#

It's a known issue

#

My ship was hitting the same red for 15mins the other day was watching to see how long till I got bored and needed to restart the game AGAIN!!šŸ¤¦ā€ā™€ļø

crude plover
#

I reported the officer preset bug this is the response:

Many reported issues will get resolved relatively quickly, but sometimes it can take a bit longer to get to the bottom of a technical issue or bug.

I deleted the list of known issues none of which had the officer preset bug.

........
I'm going to leave this conversation open for the next few minutes to allow you to add the issue you are facing and a description of your experience (screenshots or more information). You will not receive any custom responses after this.

šŸ™„šŸ¤¦šŸ˜”

Remind me why do I keep playing this game? I've stopped spending money on it. Scopley doesn't deserve my money.

crude plover
native oyster
spiral venture
olive vine
#

I would like to report a BUG

#

Issue is there’s so many

woeful veldt
#

Server 24 no dailies or points calculating

hushed quail
#

Same here... FH points not accumulating 😔

gentle oyster
#

Major server issues on S65, getting unexpected error messages, systems aren't loading completely, territory map isn't working, alliance helps are gone.

grim tangle
#

I just spent about 120k officer XP, yet the officer event leaderboard shows 0 points. What gives? Server 112

woeful veldt
#

Yep. Only faction hunt registering. Nothing else is giving me credit

stuck hemlock
#

this is unplayable

chrome fractal
#

Why is there constant issues lately at reset? Any attempts to work on this issue?

brittle venture
#

No points calculating in any event on 58

open night
stuck hemlock
#

can't post pictures and getting screens pop-up every 15 minutes

hushed quail
#

@viscid cloud & @umbral nexus Can someone please help with FH and other event points not accumulating?

elder zephyr
#

113 commucation errors please sort your stuff out scopey

shrewd silo
#

I can't even get in. Stuck at 60% load

glacial cargo
gaunt harbor
candid cape
gaunt harbor
#

And no points anymore for enemy killing

elder zephyr
#

10010011 doh

peak talon
#

134 the same problem

sacred bay
#

Cant log in. Great

neon isle
#

Game is lagging for scoring in s65, sometimes works, sometimes doesn't, and getting Communication Error messages

pine pecan
#

now it is not possibly login in game, totaly crash

umbral vale
#

Oh, just another day in STFC with error popping up every time I click anything.

weak widget
#

oh boy. did Scopely pay AWS this month??

lucid tree
#

System 75 is on the fritz, I keep getting a communication error saying an unexpected server error occured

pine pecan
#

think some database crash

left acorn
#

EU 140 can't login, 60% social authentication

elder zephyr
#

this is why we need weeky maints how may time do we have to ask for that to be done

wooden rampart
forest flame
#

EU179 scoring issues for dailies

candid cape
obsidian spade
#

GDI $copely!!!! WTF you do now. Server 31 is mostly down.

native oyster
#

Yep me to every 30secs a communication error

abstract drift
#

Unable to log in on 188. Lol! Same boat.

potent galleon
#

Can't log in error on server 56

crystal current
#

@native oyster dito

turbid summit
#

Just got kicked out of game and can't get in server 134

elder zephyr
#

or devs to be on when they upload events would help

tidal tartan
#

Unexpected error occured message coming up every now and then after hitting hostiles, switching ships etc... No points for research granted. Screenshot available upon request.

night zodiac
#

186 getting error messages every 30 seconds or so on PC Client

weak widget
#

@umbral nexus what's going on??

shy totem
#

Can’t log 56

severe ferry
#

Fix the gd game!!!!!!!!!!!!!

limber ermine
#

Can't even log in!!!!!!!!

drifting sleet
#

some on server 157... can't log in

pine pecan
#

I think database with accounts crash

elder zephyr
#

🤣

drifting sleet
#

Scopely-Magic... they can kill with every event the complete servers šŸ˜„ šŸ˜„

random hornet
#

Why is this game becoming more sketchier than a crackhead fiendishly begging for the rock? Seriously how hard is it to clean up the bugs In this game?

gaunt harbor
#

Why Scopely can't made this game playable with at least LESS bugs. Everytime they add new stuff or create a "Bugfix" they create more bugs with it!! 🤬

night zodiac
#

Cosmic Clean up & Eclipse kills are not registering

brittle venture
#

Faction hunt is not adding points, neither klingon reputation, cosmic clean up, or ticketed event

gaunt harbor
#

Also Faction hunt not working

scenic lynx
#

Why can't you log on currently?

drifting sleet
#

bug-fixes donT generate money.. .only new stuff @gaunt harbor

pine pecan
#

huh I now login in

waxen hearth
#

Ffs every 60 second's games crash

delicate stag
#

Anyone else getting rendon server error pop ups?

tacit barn
#

Log in problems again

elder zephyr
#

we getting points on 1113 but main coms error atm

verbal fox
#

<@&509691205798592532> Is there a known issue where some players cannot log on due to the massive lag?

gaunt harbor
fallow turret
#

Server 75 log in issues. Most can't make it past 70%

azure orbit
#

Not getting points for finishing all my buildings and research

magic horizon
#

We have flagged it up.

hybrid jolt
#

Servers quit

native oyster
#

Newbies

elder zephyr
#

un teusdays battle buy pass update keep the devs on after please!

north tangle
#

server down 146

dull mantle
#

do we get peaceshields? people cant login anymore..would post screenshot but thats blocked...

flint scroll
#

137 down

drifting sleet
#

how about to send every player 1,- € or Dollar for each server-crash <@&509691205798592532>

elder zephyr
#

elite battle buy pass free

native iris
#

Any other servers getting "There was an unexpected error while processing your request" messages every 5 mins and half your kills not counting towards faction or hostile hunt

weak widget
#

yes

weak widget
#

my kills are counting

glacial cargo
#

restart the game if you're getting comm errors, you may fail to login first time around, but keep doing it until you're able to login

weak widget
#

well, they were, they aren't now.. lol

native iris
#

I've reset multiple times and cleared localization

full raven
#

175: login errors and disconnect errors

hybrid sparrow
#

My daily milestones didn’t count… hoping it’s just major lag

native oyster
#

I think they have tuned out🤣🤣

zealous pebble
#

Okay, it's bad enough that we still can't mark messages (battle reports) as "read" after several weeks of this issue, but now the game is unplayable with the incredible LAG and now getting "Communication Error" pop-up messages every few seconds. Must be a sign that it's time to quit STFC until the growing mountain of bugs and errors is actually fixed. I'm on Server 73, but I'm sure we aren't the only ones having issues.

regal dawn
#

Leveled up officers. No score. should have known better than to try so early after reset. šŸ¤¦ā€ā™‚ļø

wooden rampart
#

Im going to watch a movie maybe it will be fixed in awhile

azure orbit
#

Did one research worth 39k power, and the points did not count towards the ticketed event

grim tangle
low fern
#

unable to login to server 13

bold rock
#

working as intended, now go spend money

native iris
#

I assume it's just major lag. Don't worry yet that your points won't count

neon isle
#

I have my doubts on that, since it managed to score some things, but completely lost everything between two points in time

native oyster
#

The game is failing and fast

regal dawn
left acorn
#

140 login succeeded

woven flicker
#

Serveur down

candid cape
#

login works for me again šŸ‘

native oyster
silver gyro
#

Communication errors every 30ish seconds.

neon isle
#

So at this point, I've lost my daily, and about a quarter of my Eclipse kills

native oyster
native oyster
elder zephyr
#

113 seamse to have satabled but please do weekley maintnes

neon isle
#

We are reporting game issues, not Discord issues here

native oyster
native oyster
azure orbit
native oyster
#

And communication errors

olive wraith
#

Missing about 15 minutes worth of faction hunt grinding points that I didn't notice weren't working because I was in battle mode screen

stuck hemlock
#

hostiles keep disappearing..... server is laggy what is going on?invalid ship locations etc....

neon isle
#

I expect for us to get absolutely nothing for these issues, which means I'll lose out on a Loyalty Badge, and I don't trust the game at this point to do anything more at this point

native oyster
#

Oh and the ships disappearing
Chest not opening
Miners not mining
Not be able to send ships to armadas losing directives
Trying to hit ships for 15mins
Terriorty enhancers buffering all the time
Not been able to excess starbase
Laaaagggggg!!!
Chat broken
Cant clear battle reports
Communication error
Been told that the issues was caused by wrong crew kira I think, kira wasnt present at that armada on any ship
I still think its cos i ate a kitkat but yeah just a lot for you to think abt

stuck hemlock
#

in-game chat broken

native iris
#

@umbral nexus @viscid cloud can we get an update?

raw coral
#

Same server as @native oyster , to add to her list:

  • Ticket event not counting the points for research after getting a network error message
  • Territories not rendering to which alliance it belongs
bold rock
stuck hemlock
#

can't clear the cache......

raw coral
#

How about Scopely, You close down STFC, return all the money you got from us in the last 6 months ( you did not deliver on the basics) and we part in peace?

stuck hemlock
#

can't we reset the server cache?

raw coral
#

We need a brain reset

native oyster
#

I think they need better staff

misty zenith
#

Several players in our alliance saying they never got dailies milestone points for dailies completed. New dailies are counting, but ones already completed seem to have been lost

native oyster
#

And we have radio silence typical responses

raw coral
#

It is weekend. New bugs are only being developed M-F 9-5

spiral venture
native oyster
hidden anchor
#

I’m getting communication error and some of my eclipse armada wins aren’t counting and when I try to go to asb I get booted out of the game along with other bugs

#

The list is too big to list

native oyster
raw coral
#

Zero dollars from me from here on. But maybe Scopely improves in the coming months (🤣 ). I will watch, If I have enough patience

verbal fox
#

@SCOPELY Due to the massive lag, Epic armadas are spawning instantly in Eclipse space. Everyone is opening these armadas, but there is nothing in the logs or in the stella cargo hold (no epic loot). I am guessing the directives are wasted. This needs addressing urgently.

native oyster
raw coral
#

Just declare emergency maintenance and shut down the server for 48 hours

hidden anchor
naive thorn
#

Nice that I keep attacking hostiles and their positions or my ships positions change from expected travel or my ships reach the hostile only to stop the attack...
This is occurring over the entire server.
Server 22.

native oyster
hidden anchor
native oyster
verbal fox
native oyster
stuck hemlock
#

perhaps the kira officer need to removed from all the officers you have innerpeach

barren ruin
#

How about working on inbox messages getting@deleted after they are read…

stuck hemlock
#

it's like the skin applied are not doesn't matter think jeeves is saying that

elder zephyr
#

she get no realy bounes to amards

stuck hemlock
#

if you have kira your screwed

spiral venture
native oyster
#

Doesn’t have to be host, a participant can cause it.

elder zephyr
#

so when she going to be fixed?

native oyster
#

Great question

#

I still won’t be taking her though, because there are much better choices for Eclipse especially šŸ™‚

raw coral
stuck hemlock
#

if there is an kira in the system then your toast also with armada's

spiral venture
native oyster
#

Excuses cos I dont have kira

spiral venture
native oyster
native oyster
spiral venture
native oyster
verbal fox
# spiral venture Read the pinned message in this channel

"My armada didn't launch!
Kira is suspected to be linked to the recent rash of failure-to-launch armadas, especially in Eclipse. Avoid having anyone use her on the bridge. (edited)
Jump
" - This does not explain that "failure-to-launch" means... is the outcome of this term, nothing in the logs and the armadas spawn instantly?

native oyster
# spiral venture Eclipse armadas šŸ¤¦ā€ā™‚ļø

I havent done eclipse armadas that wasnt mentioned in my listšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļøšŸ¤¦ā€ā™€ļø

native oyster
verbal fox
spiral venture
native oyster
#

Look why dont you all just admit ya dont know what it is and cant be bothered fixing it

native oyster
#

I get it @native oyster, you’re annoyed. But by lashing out at the (not Scopely) community volunteers you’re not achieving anything but giving people an impression of you.

spiral venture
native oyster
#

We’re trying to help where we can.

ivory geyser
#

Completed a research today and didn't get my daily. It's been a few hours now.

raw coral
native oyster
elder zephyr
#

they could least top that lat acount up lol

stuck hemlock
#

is the server running again? server 136.... or still down...

elder zephyr
#

113 all as now normal thank you

native oyster
#

And I beg to differ, we replied to someone and you start shouting over their issue (which, as it happens, was actually the issue we were explaining!) and started trying to make it all about your issue. All that did was confuse everyone around you.

native oyster
native oyster
azure orbit
azure orbit
native oyster
azure orbit
native oyster
#

šŸ‘šŸ» ok will update the team on that.

green quarry
#

My dailies have not counted, having completed them just over an hour ago and turned them in. I now do not have enough dailies to even complete fir all the reward chests even though I have completed all but 3 dailies. Marvellous

#

Any help greatly appreciated

azure orbit
heady glacier
#

We can't use starbase from yesterday, no update about this?

floral gorge
green quarry
#

Gone from PC to android and still not counting. Been nearly 2 hours now. Not enough dailies now to claim all chests, even though I have done all bar 3 I think.

small sapphire
#

I joined the ticket event that rewards dil primarily.... rushed researches to finish... had server connection error in the middle of it and it didn't give me credit for my completed researches... waitet over 30min, restarted game... still no further progress in the event than I had before... once I noticed there was progress missing I started and finished two small ones that also didn't get me any progress... I have now done way more researches for way more points than what the event requires and yet I am stuck with slightly under 100k to go in order to reach the last milestone and finish the event...

tender dawn
#

As posted above. The server needs taking down to fix everything. That won't happen as we are pay pigs for Scopely. We get fobbed off. Nothing gets fixed.

tacit roost
#

same issue with dailies

spiral venture
#

Who do you think you are talking to?

high citrus
#

Ship XP gained while out of dock, i.e. when killing hostiles hasn't been updating out of dock for some some time. can this be fixed?

glass crane
#

The Actian APEX hostile bug…
what’s the word on getting this fixed?

Or at least increase the loot in the regular hostiles so it is possible to fill cargo in a reasonable amount of time?

Players paid for this ship and the perks that come from the refinery - and now it is essentially broken. And has been. For weeks…

tender dawn
#

Just wondering if having Kira is having any impact on any other Scopely games... Scrabble for instance.. or the wrestling one?

#

Actually, you wouldn't be able to use Kira...as it's a name...

green quarry
#

Seriously, this is stfc official discord, and people clearly stating they are having bugs and issues. Can't scopely at least have the decency to acknowledge some of these. Know you have moderators, and I mean no disrespect to them, but they are fixing the issues. We pay to make this game keep running, least you can do is acknowledge the issues. Even of that acknowledgement is just a middle finger to us, it would be something

tender dawn
#

Only between the hours of 9-5

#

Monday to Friday

tranquil cosmos
#

@umbral nexus Is there any workaround for the preparing wheel of death on the starbase? As of today none of my alliance’s leadership can access it. We cannot collect materials or build.

spiral venture
small sapphire
#

I have been trying to redo the points only to find out that progress is frozen... so I have been doing researches for the final 96k points twice now already

small sapphire
#

several times

#

but it didn't help... I still have not gotten the progress for the event and thus didn't reach the final milestone and got my rewards... if I redo these points now again I'm getting to the point where I invested more into the event than I get as rewards... IF it works this time

sly crystal
#

Game is giving the little red notification that I can refine 11 things. But theres nothing to refine lol

green quarry
#

So 4 hours since turning in dailies and still no points rewarded, still can't collect my dailies completion chest. Got an email from support saying it should be fixed after a restart. It is not. I have restarted ok PC and phone. Even wasted an exocomp to try and make the missing points and chests become available (this was one daily i hadnt done today). Did not work. Seriously, when is this getting sorted. Getting email from basically trying to fix it with wishes and good intentions DOESNT ACTUALLY FIX IT. Telling me it's fixed when it clearly isn't is just disingenuous and frustrating

delicate hare
#

Same problem with dailies here. Cant get enough points for the last chest.

stuck hemlock
#

there are to many bugs to report it's senseless doing so it has been going on for weeks now

limber ermine
#

no points for ticketed research either

forest flame
#

Armada failure problem:
Just had an armada count down to zero then flash on zero for a couple of minutes (as they often do these days) then cancel.

Please get someone to look at why armadas are so buggy at the moment.

spiral venture
forest flame
glass crane
green quarry
spiral venture
ocean shoal
#

Actain space is broken

green quarry
#

Clear localised data again and still not coming through. Only got about 6.5 hours and will be into tomorrow's dailies and will miss out on last 2 dailies chest. Doesn't particularly seem fair.

frosty siren
#

When are you going to fix the god forsaken stuck hostiles especially the apex ones in the mantis systems??

rapid kayak
#

I am reporting not only a armada not spawning bug, but also a support response bug. 40 epic muddmada has not spawned in over a month on 34. It was working on 32 during incursion, so we know this is a server specific bug. I reported it for the 3rd time yesterday. This is the response I received:

#

ā€œCould you provide a screenshot of the issue so we can investigate?ā€

velvet raptor
#

It baffles me how with every release, minor or major, more bugs are introduced. As a priority you should be fixing the mantis exos not auto triggering, the wasted armada directives because of too many Kiras and the loss of the Back button that sometimes occurs.

uncut lake
#

Screenshot of something not here? Easy peasy. Screenshot empty space, that will make them happy

oak notch
#

I miss a fancy HAL9000 red eye avatar… can I have it?

fast trench
#

back button grayed out in missions/away teams/ dailies really annoying.

prime wyvern
#

is it really that difficult to fix the 'mark message as read' feature? it is broken for a month now. šŸ¤

tough lark
#

have the dailies bug too. I claimed my 24 hour chest (it's on cooldown) and didn't get credit, so I have proof. Should I show a screenshot?

earnest crest
#

Probably not too difficult to fix the mark as read issue, but probably wasn't considered a priority fix to be done outside of the usual tempo.

#

Save the SS for CS if you need to make a ticket. Those affected by dailies not counting should expect to hear about it on Monday.

fair valley
#

My dailies goal didn’t tally up correctly today. I’m at 170 despite completing all faction dailies and swarm. Anyone else?

forest flame
#

Minor bug, but, I just noticed that the Alliances Helps on profile pages aren’t changing.
One player is stuck on 1 help sent, I checked on my own profile before and after sending helps, it remains unchanged.

spice crown
#

Any updates on broken Actian Apex on some servers?

stuck hemlock
#

server is slow again this morning.... the lags are not normal.... why can't it be fixed?

stuck hemlock
#

and the game is crashing again....

oblique lion
#

@topaz aurora @umbral nexus small bug just saw a message from a server 91 folk on server 8's galaxy chat and its not just me seeing it someone might want to check their console log

small sapphire
native oyster
daring terrace
#

Starbase is bugged for me again. Endless loading screen.

crystal current
#

I bought in bajor Shop the the Research that should add a New daily with syndicate and credits. But this morning after daily refreshed there isnt a New daily

lilac juniper
crystal current
green quarry
#

So I have had no reply concerning yesterday's non counting of my dailies being turned in, and therefore inability to collect my daily rewards chests. Literally got a message saying it was fixed, and when I went back to them immediately saying it wasn't fixed, heard precisely nothing. Was up til past midnight last night trying to sort this, sorting further screenshots etc, and have had precisely 0 response. What have I actually got to do to actually get some modicum of service really? Complete lack of taking responsibility. Only thing you want to take is dollars and pounds etc. Have restarted, loaded on PC and android, cleared localisation data on both, and nothing. Your customer support zombies have no idea what they are talking about. I WANT AND ACTUAL FIX FOR MY PROBLEM. STFC OWES ME REWARS FROM YESTERDAY

neon isle
#

Supposedly they'll compensate on Monday, but I expect for it to be completely forgotten

azure orbit
ocean shoal
#

Actain space is broken. Maybe someone might want to tell the Devs. Can't believe that $copley would sell a ship with a broken mechanic and not fix it if they knew there was a problem . . . . 🤬

raw coral
#

Countless things are broken. Ticket event for instance. Support contacted, no solution yet 90 minutes remaining

limber ermine
#

yes they are definitely not working

raw coral
#

Scopely pay me a decent salary and i tell your guys how to fix your own game. Doing more complicated things in my job

old vale
#

To many glitches in this game

umbral vale
#

With the time change overnight, some events are ending in 15 mins and others 1hr 15min.

spiral venture
raw coral
#

One research = 1.5M points - thus i completed event. Shows as zero points after getting a network error message. I expect compensation- will ignore event

#

Solution to this bug is called ā€œcomposite transactionā€

#

Or Queuing and Retry

sinful thunder
#

Why dose the list of ally’s not reset? The ally above us has only two people in it and i have more power then they both do. It’s been this way since the first incursion

echo bridge
#

@umbral nexus When accessing the Starbase from the Alliance page. It freezes up the entire game and forces you to ctl+alt+delete and end task to exit. This has been happening for at least the last week, solution coming???

umbral vale
#

So Cosmic Clean-up and Daily events all reset already, the Faction Hunt is still running for 30 mins.

regal juniper
#

Well done someone turned off adding screenshot to this channel.

#

In fact can't add any screenshot in any of official channels.... Guess it's new policy against providing visual explanation.

stuck silo
#

It appears there’s an issue with how events are being programmed for DST. Faction Hunt and the ticketed events seem to align with US DST. The Daily rep spend event reset an hour early. The daily events finished an hour early. The new daily events haven’t started yet, which implies they will at the new DST changeover time. And finally, the counter for all dailies says there are 11:27 hours remaining as of 11:33 am ET - a full hour earlier then the actual changeover.

deft turret
#

Ask for a supervisor... See how they respond

regal juniper
raw coral
deft turret
#

Wish I could share my screenshot. I asked for a supervisor, they closed the ticket.

regal juniper
#

Guessing that they've had too many memes this month so official discord is now text only.

raw coral
deft turret
#

No they threatened me if I continue.

raw coral
#

Screenshot?

deft turret
#

"further discussion related to this topic may result to your future tickets to being left unanswered." Sorry the bad English took a while to copy over.

raw coral
#

Dont know your case. If it is valid, i would go ballistic

deft turret
#

I clicked the free gift for legates decree.

topaz wasp
#

That much lag that maintenance will start on Tuesday and ends Thursday

#

Time to change the name to Bugs life

native oyster
#

I messaged them twice yesterday the first with screenshots and a message with all.the issues, they said wrong issues reported close the conversation so I hit lag in issues and I got every game ha s these issues and closed that chat down to

topaz wasp
#

That's when u know they don't care

native oyster
#

I would post them here but the picture features disabled

topaz wasp
#

Because they don't like being called out

native oyster
#

I took a screenshot so I have proof

topaz wasp
#

They disabled it on all channels to stop spam

#

@viscid cloud any views?

earnest crest
#

There was no free gift for legate's, there was an exchange in the gift section for a short period though.

spiral venture
limpid ice
#

@umbral nexus @viscid cloud clearing armadas isnt scoring correctly for HH. only 89 pts for clearing UC33 armada instead of 1440 pts.

deft turret
#

I found out the hard way. Yes it wasn't free but it was there at event changeover.

#

No acknowledgement or purchase warning. I clicked the button to view it and poof there goes 16k credits.

#

@earnest crest

earnest crest
#

Yes, it was in the gift section on event reset and caused some issues. However, it wasn't ever intended to be a free gift and was moved to the event store shortly after to better emphasize what it was: an exchange.

deft turret
#

I saw multiple players complaining across servers. I warned them to not spend them as scopely responded within 30 minutes of spending the credits. They waited 3+ days. That's after they could spend them. They got refunded.

mossy birch
#

What is the point of having a ā€œBug Reportingā€ channel if you can’t post a picture of it? It would be much easier to show than try to explain it.
Not a huge bug, but one that you can have fun with.. when at a spot on the map, zoom in a bit, then click a spot away from where your ship is that you want it to go, then click the ā€œgoā€ button twice to get an error.. then move your ship back to where it was.. you’ll end up with a line to where you put your ship with the double tap.. you can do this double tap as many times as you want in that system.. creating a spider web of lines from those points to your ship. Much easier if I could post a picture of this.

terse canopy
#

Praying Mantis - The poison function is broken, the buff does not work on ships. Armadas of the Exchange - level 35 do not work, waste of resources, delays, disappearance of the timer, launch failure.

earnest crest
#

What part of the mantis debuff isn't working for you?
If someone on your team is using Kira in the armadas, especially Exchange ones, I'd tell them to stop, she's linked to failure-to-launch. Contact CS to get the directives back.

long egret
#

@earnest crest is there any news on a fix for the inbox not being able to be set to read

earnest crest
#

Nope, and too close to arcfall to expect anything before then.

fast epoch
#

Is there an issue with accessing the Starbase right now? No one in my team can access it. Server 55, oblivion

lunar thicket
#

On server 65 we recently had two servers merge into ours. One alliance from 39 merged into an alliance from 65. Now the alliance power leaderboards are messed up. The old 39 alliance is still listed on the board with the same power, and the power from the players who moved to the 65 alliance never transferred over in the rankings. Really annoying because we should be ranked 5 and are ranked 15 and it affects server politics. Lol.

long egret
weary escarp
#

@steep larks Is there a road map on fixing Actian hostiles? Its brutal enough grinding without Apex stuck or not spawning. Can the team please respond?

Yes I'm tagging <@&509691205798592532> because the Dev tag is purposefully not available.

Is there any response to this ongoing issue with the Mantis?

weary escarp
#

@JesusChrist who can even attempt to answer my question? ^

earnest crest
#

There is no roadmap on the ghost ship issue. It has already been addressed with a temporary fix while a better one is being worked on.

weary escarp
earnest crest
#

Contact CS about the mantis issue.

weary escarp
earnest crest
#

The auto-activation has issues, and there is a widespread issue of ghost ships, including actians.

#

CS handles your issue regarding your purchase, not the Mantis in general.

weary escarp
#

Do you not see the irony of my post?

earnest crest
#

The one I deleted? you knew what you were doing when you made it, and you did it anyway. Of course it was going to be deleted.

weary escarp
#

It's been an ongoing issue that no one can talk about.

earnest crest
#

You can talk about it, there's no issue there at all.

#

The only CC you can tag like that is Rev, as he's already indicated he's okay with tags. Otherwise, that tag should be used to contact CCs, not as a tool to call in moderators.

weary escarp
earnest crest
#

And I wasn't here to answer your question at the time. I was here when you tagged the CCs though.

weary escarp
#

Can't shout out to the people who can make a difference without being silenced

native oyster
#

You know you can be annoyed about the issues you have and be a nice person about it? It’s not an either or switch šŸ™‚

earnest crest
#

Please understand that we're not paid employees that are here to answer every question players might have. We're players too. When we're on, we're on, but not always.

native oyster
#

We’re not man/women servants, we’re community volunteers and unfortunately I crashed out and slept on the sofa for a bit.

earnest crest
#

I can pretty solidly state that the ghost ship issue is well-known at this point, and the CCs/mods/other community members have done what we can to make it a priority. It's in Scopely's hands.

native oyster
#

That doesn’t mean we should be happy about it either, I’m not because it’s a stupid problem to have because the grind has been built in such a way that stuck hostiles (which have always been a thing) can make the grind awful. But I don’t misuse the tag function and make smart remarks about community volunteers, I read the announcements, grumble about how hard it must be and move on.

weary escarp
native oyster
#

You associate your action with responses from Scopely, but the responses from Scopely were a result of plenty of ordinary complaining here and by moderators on your behalf.

earnest crest
#

As I stated before, I wasn't here to answer any questions and it doesn't take a CC tag to let Scopely know about this issue as everyone knows about it at this point. The problem isn't one of attention, but rather dev time to fix it.

native oyster
#

All of your (recent) posting history is kicking moderators around and tagging all and sundry because you have persuaded yourself this achieves results. I assure you it does not.

weary escarp
earnest crest
#

You can ask Eco or Bek to request a Dev to respond. I don't think you'll get more than what we have though this close to arcfall.

#

There has been a response from Scopely already though. A script was developed to clear out stuck ships, and can sometimes fix a spawn cycle, but not always. That was the temp solution. We're waiting on the permanent fix.

native oyster
#

You’re also not getting shut down for pointing it out.

native oyster
#

You got a mute for (quite brazenly) abusing the tags.

#

So let’s not sit and lie about why you got your attention.

#

It’s not a good look šŸ™‚

earnest crest
#

You tagged CCs with a message fully intended to draw moderator attention. There was nothing in there to Eco or Bek.

weary escarp
native oyster
#

No, you’ll be the one that gets mutes/bans šŸ™ˆ

#

Hundreds of people do daily.

earnest crest
#

The only thing you're doing is breaking the rules. The problem is known. The fix in the works. The only thing they need is time.

native oyster
#

You can too.

weary escarp
#

I'm rarely this aggressive. But the Mantis product/systems and requirements is broken. Ffs push this along

native oyster
#

You say that like we aren’t.

#

We just manage to do it without being rude, abrasive and generally abusive about it.

weary escarp
native oyster
#

There’s plenty of places, but you chose here to break the rules and then complain you broke the rules and pretend it was about what you were talking about rather than your breaking the rules.

weary escarp
native oyster
#

That’ll keep you golden.

weary escarp
native oyster
weary escarp
native oyster
#

No, it’s the truth.

#

You’ve spent the entire pointless argument pretending for some reason it’s about your making a point.

#

You can make any point you like that doesn’t break the rules, as long as you don’t break the rules doing it. You knew full well you were doing so, your post made it abundantly clear you did 🤣

weary escarp
native oyster
#

I’m a volunteer, best I can give you is pity that you’re this upset about a game.

#

Course I want Scopely to do better, but if they don’t, I’ll find better things to do with my time.

#

Wailing at volunteers or other players on Discord about it won’t make it any better.

weary escarp
#

Yet the moment I tag a CC I get muted... And to put it bluntly the very individuals who promote the game to the outside world have the most influence to make scopley more money assuming they aren't issuing broken products.

native oyster
#

šŸ¤·šŸ»ā€ā™‚ļø

#

You want a CC, you’re best pushing them on their own Discord.

#

Here are three complaints today about things that need attention that don’t break any of the rules, without even trying.

weary escarp
#

Honestly the more I think about it I'm more annoyed about getting my post deleted and muted. If this is the direction scopley is striving for you guys to take... than I'm out.

native oyster
#

Then think about the important thing; not breaking the rules going forward šŸ™ˆ

#

I apologise that I was doing other things rather than sitting here waiting to be clicked at and told to do something for you šŸ¤·šŸ»ā€ā™‚ļø I’ve had a hell of a day and fell asleep on the sofa. When I came on you were busy trying to see how many people you could tag knowing full well it would get the kind of response you got, but here you are crying that that’s the response you got šŸ¤·šŸ»ā€ā™‚ļøšŸ™ˆ

green quarry
#

So my dailies chests and non counting of points has still not been rectified since yesterday. I got a message saying it was fixed when it had not been. I raised another ticket today 14 hours or so ago, and nothing. The response I did get was not even close to true and I have been left without being able to collect the dailies chests from yesterday. Please can this be looked into. I have been relatively decent about this situation, but am starting to get pretty annoyed. Kinda feels like CS gave me a reply to try and just get rid of me, and now I'm stuck with the loss. Doesn't seem totally fair right?

earnest crest
#

You shouldn't expect a response on this issue until Monday.

#

I wouldn't bother with a ticket until then, Live Ops wants to handle it, so it's not a CS matter.

green quarry
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Guess will see what tomorrow brings then. Appreciate the response. At least it's a response which gives me some type of timeline. Thank you

sly kiln
#

Swarm event payout not giving TP. I am maxed on mara but not getting TP in events

uncut lake
sly kiln
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Sounds like a CC is going to be checking during their live stream. But I'll have before and after pictures during the next event just to be sure

uncut lake
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I test on mine, and got the right amount of patterns. That don't mean there not a bug on yours, but you should screenshot before / after to check

mossy birch
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Swarm Sunday hasn’t been giving TP for neither Khan nor Mara for as long as it’s been running. I’ve had Mara maxed for over 1.5 years and have never received any tp from this event. Nowonshall even made a video on it just today as he realized this issue.

uncut lake
buoyant whale
#

Eh, I more concerned with random people still being able to see cloaked ships on screen.

mossy birch
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Well it’s never given TP … I would actually see it in the rewards if it did… I kill 75 swarms before collecting the rewards for either of the events and have never seen a single transporter pattern. Maybe it does work for some.. I’m not gonna contest that.. but it has never worked for me… and to ask me to now wait til next week so I can screenshot the heck out of my game and to ā€œproveā€ that when I see rewards there are none.. sort of ridiculous… but hey… guess that’s typical for this bugged game … already sent in a ticket for this as well.

buoyant whale
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There a lot of actual game mechanic stuff that is on a rotating basis of breakage

uncut lake
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It's your Inventory amount you need to check before/after. Not the rewards flash screen

mossy birch
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And I’ve been sitting at 110.25k transporter patterns for a few weeks.. still the same..

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Either way.. not here to argue.. I know I haven’t received any.. ticket has been sent… I’ll keep screenshotting as you’ve suggested for the other future bugs that will be sure to show up in the next couple of days

winter sluice
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Sunday, November 6, 2022
Tribbleshoot
05:45 PM
Can you tell me which version of the game you have questions about, or had an issue on?
05:45 PM
PC

Tribbleshoot
05:45 PM
Thanks for confirming. I'm going to put you in touch with a member of our team to assist you.
05:45 PM
Ok
05:47 PM
I have used the PC version in the past. Even with my firewall installed. I have only installed one additional program BitDefender - Total Security.
The firewall deployed was TinyWall
05:48 PM
I have selected the repair option on three different occasions
I have uninstalled and reinstalled the entire program twice.
I have ensured that a VPN in not enabled.
05:49 PM
I have disabled all start up programs.
I have uninstalled my firewall.
05:50 PM
I can get the launcher, check for updates, launch the game but in-game I am stuck at Loading: 0% - Loading end points.
05:51 PM
I do not see where my player account gets associated with the new installation.
05:52 PM
I assume the game is not loading because of the lack of authentication.
I am even logged into the webstore.
I am at a loss.
05:56 PM
just uninstalled bitdefender and the game is still not loading

pure sage
#

Any alliance have issues with players leaving the alliance? But they are not and still on the roster.

earnest crest
half pawn
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So how does one report what could be an error or a mistake without the ability to upload a screen shot?

earnest crest
#

Use words?

buoyant whale
real cloud
#

I'm on server 91 player name NeverMoreOfMordor and I am unable to see the Armada Control Center pack in the store. Our alliance is new so we are unable to have anyone start an armada for us to earn the points for tactical cores because nobody has it unlocked yet.

earnest crest
#

How old is the server? and what level are you?

real cloud
earnest crest
#

Are you one of the highest level players on your server?

real cloud
earnest crest
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The conditions to see an offer aren't disclosed to us, but you should expect things like level, historical spend amount, and limited availability windows to be factors. You should have the first hurdle cleared, the 2nd might require more spending, and the 3rd just requires patience and checking the cash shop from time to time.

#

I'd especially check it when there's an armada event running.

real cloud
silver fiber
#

I just mined 40k 3* gas and lifted of the node. 20 min has passed and I still don’t have credit for mining my 3* gas daily of 5k & 25k gas! The bugs and broken game elements are getting completely out of control & are overshadowing an otherwise fantastic game.

gloomy plaza
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@silver fiber Make sure you didn’t cross an invisible reputation threshold - when that happened to me I was angry that it didn’t count, then realized the daily had changed to 4* gas because of my Federation reputation.

silver fiber
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Restart didn’t help either

grave yarrow
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Blame it on lag 🤭

meager ore
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@umbral nexus About the black screen with star trek logo and right bottom the loading circkle with "adjusting " then "preparing" then "activating"
This has gotten worse for me ( server 153) it used just to be a flash now it takes seconds where you start to notice it / it is becomming annoying.
And it is between every screen switch ( chat or system )/ tap something ( helps / free chests / refinery / you name it )
It is clearly an issue in the game app, as my connections are perfect, i clear local a million times a day ( usually when the game decides to collapse on its own and reboots 🤣🤣🤣)
any other app i open has no connection issues, no lag, no buffering !
Would be nice if the game could be fine tuned to run smoothly instead of just keep on stacking new content on top of it.

native oyster
#

Unfortunately I’m not a PC player so my backside and my elbow are indistinguishable to me 🫤

grave yarrow
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Got time. Nothing to do at work atm

full wyvern
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I have an example of an armada completing, but saying it was canceled.

#

Where to post pic?

gray orbit
#

StarBase's still bug for every 1 ? cant get in to menu game crash or endless buffering

grave yarrow
gray orbit
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nope our starbase just lvl 8

#

for a week now we cant get in to Starbase menu phone/pc we try nothing works

grave yarrow
#

Interesting. Have only seen this error in Kombination with scrapyard.

And the only workarounds for now is to reinstall.
Fixes problem temporarily

lilac juniper
#

There’s a scrapyard in the starbase?

spiral venture
#

Level 15+

lilac juniper
#

What can we scrap in there šŸ‘€

spiral venture
lilac juniper
#

Hm says material from scrapped stations. Seems like just bonus to carmada loot though

#

Salvage yard not scrapyard

spiral venture
glacial cargo
#

when in the holodeck and on the borg mission tabs, the busy wheel keeps spinning, no end to it

ocean shoal
#

@native oyster Can you please tell the Devs that Actian space is broken? I can't imagine that they would sell a ship with a broken mechanic if they knew there was a problem . . . . That would be a kind of fraud, wouldn't it?

native oyster
ocean shoal
# native oyster The devs are aware and there’s an (admittedly, old) notice in one of the announc...

Sorry for the sarcastic post, but I know they are aware of it and that they cannot fix the problem, but refuse to give compensation or do anything about the drop rates on the regular hostiles. If I hadn't gotten the ship when it first came out, I would be putting in a failure to deliver goods complaint and get the charges to my credit card reversed. This is basically stealing from your customers

native oyster
# ocean shoal Sorry for the sarcastic post, but I know they are aware of it and that they cann...

No worries. It’s tedious and I’ve expressed myself that this wouldn’t be an issue if they’d not built the loop in such a way that it was pretty much dependent on a singular hostile, and it wouldn’t have been an issue if they’d not ignored the stuck hostile issue that has been affecting servers for years anyway which this loop just exacerbates. Unfortunately, until they fix it, we’re stuck with it.

ocean shoal
native oyster
ocean shoal
native oyster
regal rock
#

Truth

#

I keep getting request denied gifs evertime i ask though

native oyster
#

Let me see if I can ask for them to look at anything that would make it hurt less, I’m always willing to ask for players that articulate themselves well and are understanding šŸ™‚

ocean shoal
#

Well, there is another pay to play ship expected tomorrow. If someone sells me something that doesn't work, is it logical to buy the next item in the same class of goods the seller is trying to push?

tame field
#

Just checking, do we know if the ASB game stalling / hanging bug caused by the salvage yard will be fixed in tomorrow's update? šŸ‘€

uncut lake
#

We don't even know about tomorrow update so I would say no, we don't know either what will be in it šŸ˜…

tame field
#

I'll be happy with an update that includes this fix and absolutely nothing else - it's ruined the ASB for any alliance that has reached level 15

#

On my phone, I do this process 3 times a day (8am, 3pm, 10pm) to manage the ASB:

Step 1) Delete the game and re-install
Step 2) Open ASB and empty active plasma harvester
Step 3) Relocate ASB to collisional plasma site
Step 4) Delete the game and re-install
Step 5) Open ASB and empty collisional plasma harvesters
Step 6) Relocate ASB to magnetic plasma site
Step 7) Delete the game and re-install
Step 8) Open ASB and empty magnetic plasma harvesters
Step 9) Relocate ASB to active plasma site

Brutal šŸ˜‚

native oyster
#

ASB issues were raised to the team (again) the other day, it is incredibly frustrating that the workaround is so involved…

tame field
#

I'm gonna have to upgrade my monthly data plan with all these downloads šŸ˜‚

#

Maybe a free pack from Scopely to all admirals/commodores?! šŸ‘€

cobalt hare
#

Not getting the daily prime particles with the Optical Diodes post level 40 treasury. I don't have all the related primes.