👾-bug-reporting

[spiral venture]

Not that spending

[drifting kite]

lol

[spiral venture]

Remove that before I do please

Thank you 🖖

[drifting kite]

I've invested a lot of cash. I've compared to Player who payed nothing

So what do u mean exactly, no jokes pls

[silent mirage]

So I just cleared out two of three research queues, and now I cannot start new research as the research type view will not render.

[spiral venture]

Check pins

[spiral venture]

Interesting. Do you have screenshots of your treasury contents and rod price?

[novel minnow]

Members are having trouble opening the research panel. It just sticks and they have to reboot

[spiral venture]

Check pinned messages

[drifting kite]

Yes I have

This I've opened already for officer chapes. But it did not increase in past

[fluid mist]

trying to access research window via research building or hotkey causes my UI to go blank - any fixes?

[spiral venture]

Check pinned messages

[fluid mist]

will give that a try

[placid kestrel]

What going on here? My ship is next to the hostile and I'm "out of range"

[grave yarrow]

Try reentering the system and not selecting anything until system is fully loaded

[placid kestrel]

Done that a few times and I've even restarted the game

[grave yarrow]

Well that's interesting 🤔

Also tried clearing localization?

[placid kestrel]

How do I do that?

[grave yarrow]

Tap your avatar, settings, General settings

[placid kestrel]

Just done it and will see how it goes. Thanks 👍

[gloomy vine]

Server 29 has been without apex hostiles in Geody for the better part of the last 1-2 weeks

Note: Killing the explorer does NOT result in an apex spawning

[uncut lake]

That's the only system without apex?

[gloomy vine]

currently....all other systems i use are fine with Apex, and none are stuck elsewhere from what i can see

[oblique pine]

On day 4 of my ship being unable to move except using the recall button. It’s unable to dock and resets to the middle of the system.
Support closed my ticket with no response after trying to “recall my ship for me” three times.

[uncut lake]

Can you move your base elsewhere in the system?

[oblique pine]

Haven’t tried in system. That’s a good idea. I’ll see if the other planets have room!

[uncut lake]

Could be a bug with the spot you are in right now

[oblique pine]

No bueno

This is super irritating.

[uncut lake]

That's only the meridian you can't recall? @oblique pine

[oblique pine]

Yup, only that ship.

[uncut lake]

You tried killing it?

[oblique pine]

It’ll “recall” but just sit at the base for about 10 seconds then reset. No other players can see the ship. Can’t Disco summon. Damaging the base doesn’t fix it.

It’s the paid dock too, wondering if that has anything to do with it.

[uncut lake]

And you can't move it anywhere at all

[oblique pine]

Nope, it moves a touch and bounces back saying “The ship can’t set a course in it’s current state”

Tried clearing localization and resetting phone. PC has same issue.

[uncut lake]

I never saw that but it look like a new version of a stuck ship.

[stuck herald]

Dont know whats going one here...

[oblique pine]

Oh lovely 😂

[earnest crest]

Probably stationed on a buggy system like in New Calgary, I'd move stations.

[earnest crest]

If CS doesn't fix it in time, you can hop servers during the incursions. That mechanic can fix stuck ships too.

[oblique pine]

Hopefully that’s the case or I’m kinda in hot water. Not gonna like getting drained without being able to stop it…
Support closing my ticket out of the blue didn’t inspire confidence.

[earnest crest]

While you can defend against many kinds of attacks in Origin during incursions, I doubt it'll be possible for the entire 24h. Did you already try reaching out to Eco?

[oblique pine]

Yup, Eco doing what they can but are super busy.

[sweet sorrel]

Server 153, every time i try to do research my game freezes and locks up before i can even open the research trees, never seen this before. Happend on both pc and android phone. Anyone know a fix? I tried clearing localisation but didnt help, oh and also a pc client repair too.

[earnest crest]

Android has an update. PC users can try one of the workarounds pinned in this channel.

[sweet sorrel]

Ahh thank you! 🙂

[twin whale]

Unable to do research. Any fixes

[sweet sorrel]

see above mate

[arctic creek]

Is the Actian Apex bug ever going to be addressed?

[earnest crest]

They've addressed it, they've not fixed it.

[spark raptor]

@grave yarrow I just figured out that I didn't got the points from yesterdays Dominitions - Event 🙈

[inland sentinel]

Anyone else having research tree access issues?

[earnest crest]

Try a workaround pinned to this channel.

[inland sentinel]

I see Falcon mentioned that, and see above followed

I did the "M" workaround, and it only took me to outlaw research. Going back took me out. Perhaps that fixed it overall, unknown at this point because I went ahead with that research.

Went to check the research tree through R & D, still blanks out. 🤨

[inland meadow]

Rumor has it the Mantis didn’t sell as well as they wanted; so probably not

[solar dune]

Any word on the Starbase bug not allowing people to access??

[latent epoch]

What is going on with Solo armadas? I've just failed 2 in a row because 1 of the 3 ships that was there didn't fight in the battle.

[foggy eagle]

Since the upgrade my inbox mark as read function doesn't work.

[karmic dirge]

How do we check the pinned messages

[uncut lake]

If you use a mobile, sweep on the right or click on the icon top right to access it

[lost heart]

I’m having the same issues on research tree 😭😭😭

Can’t access research trees

[hard flume]

I can’t access research trees either. It’s been a few hours since I’ve been able to start research. Please fix this. 😞

[earnest crest]

Try one of the workarounds pinned in this channel.

[hazy fractal]

@oblique pine

Hello, I reassure you I have exactly the same problem as you, I await the answer

[inland sentinel]

That workaround only gets to outlaw research, all other trees are inaccessible.

I don't have a drydock F yet.

[buoyant whale]

Considering how many events score around researches right now, this is a pretty serious bug, and the lack of urgency on fixing it should be disconcerting to players.

[inland sentinel]

Speeding up all the research trees reenabled it here.

[buoyant whale]

Cool, are people going to all get free lat to speed up a research so they can fill their other queue(s)? No?
Not a good workaround then.

[merry crescent]

Alliance Help still N.A.

Alliance Rank not updated still

[lost heart]

I don’t have the speed ups or the latinum to do that 🙈💩

[neat elm]

This is happening to me all of a sudden. Wtf. I’ve got a 26 day research going.

[inland sentinel]

Have no idea what to suggest then @TrustedContent as well.

[inland sentinel]

Have had on and off issues with the Alliance helps here as well. Nothing particularly done to fix that, most of the time it works, then sometimes it just won't.

[vocal surge]

Please solve the zoom issue, it's very painful sometimes to start 5 times the game in a row 🙏🙏

[ember prairie]

It’s been over a week and they still haven’t fixed my stuck mission 😡😡

[runic stump]

The thing I find funny is that Scopelys is doing absolutely nothing to actually help players get issue resolved while they are searching for a solution. You point to workarounds which players found. Oh why don’t you spend your lat or seeds ups and clear your research queues. Well some research is extremely long. Some players are f2p. Some people are saving their lat and speed ups for other things. Why doesn’t Scopley actually do something intelligent and send out a big gift chest with speed ups and lat so people can do this. Ah wait I know why. Because it makes Scopley no money. 😂 This game became a joke a long time ago, and now it is just becoming tiresome. Having to deal with non stop glitches. Useless hostile specific ships. More and more things chucked on which are just used to make more money but lack any real soul. No wonder our whales don’t want to play any more. No wonder so many players have quit and are quitting now over this. With all these server mergers as more and more servers become stagnant, at least wake up and do something to actually keep the players who pay a good amount towards Scopelys bottom line. Just so disappointing.

[ember prairie]

trying to send an email to: [e-mail] and out look is rejecting it saying it does not exist ????

[earnest crest]

You've spelled scopely incorrectly.

[ember prairie]

doh

[olive dust]

Latest update on IOS, new bug (at least for me) 🤷🏻‍♂️
The return/exit-button is not working.

[delicate umbra]

Go to missions tab and click on a mission locate button, thatll get you out of there

[olive dust]

Thx, but I know how to get out, it was just to "report the bug" 😉

[mortal belfry]

This bug gets very annoying, no option to shield, not incursions have to change 5/6 screens to get option to shield again.

[glossy dust]

Hey guys, anyone knows when can we expect update fixing display on iPhone14Pro? I think there were already 3 iOD updates since new iPhone premiere and game is still messed up on those phones :/

And I believe it is a simple configuration change not requiring debugging etc :/

[eager breach]

Anyone else having this problem, unable to clear? Cache cleared and restart didn’t help

[spiral venture]

It was in the M47 patch notes but it wasn’t implemented. Could be implemented on another update.

[spiral venture]

Yep. Needs an update to fix it

[eager breach]

TY Brawler 👍🍺

[flat pewter]

My second research button isn’t working

[spiral venture]

🤔

[spiral venture]

Check pinned messages

You just contradicted yourself.

The update isn’t out yet. Who knows if it will be fixed next

Yeah it’s annoying.

Spock bug works both ways though. I know quite a few people that don’t want it removed, since it can be player beneficial

This conversation isn’t going anywhere meaningful. Have a nice day 👋🖖

[halcyon pendant]

Cerritos tiered up but support cost is still 2700 irvinite when it should be 2600. Anyone else had this?

[uncut lake]

It can also break others armada. If you reach some negative mitigation, it break. Its just easier to reach that number on eclipse armada but its possible with every armada kind

[spiral venture]

Support cost changes with warp drive upgrade not tier

[halcyon pendant]

@spiral venture I know, sorry it wasn't inferred but the warp drive was upgraded and reads 2600 cost but it hasn't applied

[spiral venture]

What warp drive is it?

[halcyon pendant]

@spiral venture

[spiral venture]

And you said you still get the 2700 cost?

[spiral venture]

Hmm ok

Did you restart/clear localisation?

[halcyon pendant]

Only 10 times a day

[spiral venture]

Tried reinstalling?

It’s a bug.

[sonic flame]

New one for me

[halcyon pendant]

No Bueno, weird one

[oblique pine]

Mine got resolved this morning! New CS actually read the ticket I think.

[hazy fractal]

cool I'm happy for you, I'm waiting for my problem

[rough shale]

Is the xp gain with a Mantis bugged? Tried some npcs from 39 up to 45 and I always got around 1833xp. At this point I see two possibilities: Dominion npcs are bugged (I tried these) or the xp gain in the Mantis is bugged.

[remote stirrup]

i'm still having this problem its been a week+ since i bugged it

i use the PC version

[earnest crest]

Hasn't been fixed yet on pc.

[remote stirrup]

um ya thats clear

[finite oracle]

Why does this keep happening

[uncut lake]

Research?

[finite oracle]

Yeah I try to access my research and it doesn’t work

I play on IOS

[uncut lake]

Be sure you have last update, and check pinned message here for some workaround

[finite oracle]

Just updated my game

Ok yeah the workaround works

[native oyster]

Can u fix the issues with the game please as it getting unplayable, my ships in battle for 10mins is ridiculous even after resetting the game, lag, buffering, armada count downs also not being able to hit a ship that's right next to u as location not found🤷‍♀️

[spiral venture]

Got a screenshot?

[native oyster]

I will be sending every single one, but not just me the server 156 as been like this the last month or so it getting rapidly worse

Cant exit out got to rest again

[earnest crest]

Can probably use that location marker to leave the screen too.

[spiral venture]

Use the location link

[spiral venture]

Oh 😱🙈👆

[native oyster]

That's just wanna of the issues though we shouldn't have to reset/reload everytime something not working

Chat broken more often than not aswell

[spiral venture]

No you shouldn’t but it’s easier to do a workaround than sit their waiting 2-4 weeks on a fix

Workarounds improve QOL. Sounds strange and wrong but it is true

[native oyster]

2/3 weeks it's been like this since the last story arc and is rapidly getting worse people are quitting at the fast rate it's getting unplayable

[lilac juniper]

Yeah I was seeing that as well with jemhadar when doing a legionary. Think somethings weird with the xp from those hostiles

[hearty quail]

The daily goals are not posting. What is going on?

[spice crown]

Who do I tell that there are no Actian Apex spawning in Khajilat on S37?

[cedar rapids]

What about the player who got raided with a shield up 🤔

[marble crown]

I can't get to research, either - tried on the PC and iPhone, through the R&D center and through the tiles on the left side of the screen, and it just fuzzes out and hangs. The workaround using Stella research only gets you to the Outlaw research tree.

[gusty dagger]

Still can’t research on any platform despite multiple delete/installs of app

[earnest crest]

It's bugged atm, you can try one of the workarounds pinned to this channel until they fix it.

[mental surge]

Can’t get to research que. restarted tablet 5 times, cleared localization 3 times.

Great when trying to complete an event!

[gusty dagger]

Just saw the Stella workaround. It worked but as they said only for the outlaw tree

[charred cloud]

Are you serious? Everyone is complaining for weeks about the same issues and you want a screenshot? 🙈🤣

[spiral venture]

You can complain about whatever you want but if there is no screenshots to back up your claims. Who do you think will pursue it?

[gusty dagger]

I ended up clearing my research queue per the workaround. but that was 40 days of speed ups!!!

[charred cloud]

Well the door on my car at the driver’s side won’t open. Visited the car dealership and i was told use the door on the other side, problem solved. Why would scopely fix that issue if you can reset your game instead

[charred cloud]

No worries, let’s spam this channel with screenshots 👍

[spiral venture]

Pick very carefully.

[charred cloud]

I shall, only the nice ones 😂

[ocean shoal]

This has to be a bug.

[charred cloud]

Didn’t take long

[spiral venture]

That’s the only one that was needed 😉

[charred cloud]

Mate seriously, i don’t blame you for this but everyone is complaining for weeks now. This takes the joy out of game experience and with upcoming incursion it will be very irritating

[rain nimbus]

@crystal ferry restart, restart

[crystal ferry]

Scanning

Annoying aint it

[native iris]

@umbral nexus When are they going to fix the Mantis grind. It's been months since release (of which everyone who has one paid REAL MONEY for), yet the attainable systems either don't have apex hostiles, or they are frozen. The auto-exos that are supposed to activate keep breaking and not activating. Manually activating is a pain in the ass. Scopely literally sold us a lemon with this ship and there have been no fixes or updates to us about when it's going to be fixed. At what point are you violating your own TOS by selling defective products?

[crystal ferry]

3 weeks and nothing fixed if anything its getting worse

[wet brook]

This is what I get when I try to go into my research tree come on scopely

Have to restart my game every time

[wicked geyser]

This app crashing every time I switch systems and start to scan ships for PvP is BEYOND annoying. What gives?!

[earnest crest]

I'd try one of the workarounds pinned to this channel.

[wicked geyser]

I’m having to restart my app 5+ times an hour.

[crystal ferry]

Maintenance is needed pretty sure incursions will bring heaps of new problems

[wicked geyser]

I’m gonna skip incursions if I crash my app by scanning for PvP. Why bother?!

[rain nimbus]

Only more people on <lvl19 system with shield on

[native iris]

If I ran my company like scopely did, I'd be in jail

[wicked geyser]

I’m seriously thinking of quitting because of how unstable this app is, how crap the deployment is, and how they don’t seem to listen to the crowd saying “fix the backlog of basic gameplay and stability issues NOW!”

[crystal ferry]

I like how i try and get a point across and it gets deleted shows how much they listen seen so many people quit recently

[native iris]

Repeating the same word over and over isn't getting any point across. It's just annoying

Prefer the moderators keep the channel clean from spamming

[crystal ferry]

Its a representation of the way the game plays out only difference is discord doesnt take quite as long as stfc

[upper jetty]

i'm lad to know im not the only one who is having trouble with research ques, come on scopley and fix the bugs already!!!

[crystal ferry]

At least it loads past the T in digit sometimes

[finite oracle]

I just used speedups on my current research and I was able to gain access when research queue was cleared

[crystal ferry]

This is gc everyday for nearly a month i mean thats a quick look

[dusty knoll]

Research queue? Going to fix it Scopely? Just a very important part of the game and the current events...!!!!

[strange quest]

Scanning

Scanning

[crystal ferry]

This

Is this slowmode what is active in game

[barren ore]

When I go to the asb I get this and it never finishes loading

[lost heart]

I’m having the same problem!!!!

[uncut lake]

I had that problem today, and could access the starbase via the starbase itself, not the menu. Can you try?

[strange quest]

Try uninstalling the game

[barren ore]

Tried this as well was a nop

[uncut lake]

Was hoping it would work 😣

[barren ore]

Tried also could only go in once and then it went back to the bug

[strange quest]

Don't install it again

[silent wave]

<@&509691205798592532> @umbral nexus pls pks fix the zoom in bug.

i asked my alliance on server 170 many got this bug same like me since weeks and its realy hard to play with this bug

[strange quest]

Not only won't you have any bugs anymore, you will have a much better sleep

[wet brook]

I cleared my research queue it worked then I got two queue’s out of four going this is because on the third one it started freezing up again this is unacceptable. Please fix this.

[weary summit]

Is there anything that can be done to stop the game from freeze crashing every 20 minutes? It's getting annoying.

[brittle venture]

I can’t access to do research, every time i try, it freeze and have to restart the game

[earnest crest]

I'd try one of the workarounds pinned to this channel.

[earnest crest]

What device?

[wet brook]

The workaround did not completely work. I cleared it out. It worked, and then when I started them up again, it froze again. got two out of four going before messed up again

They just need to fix it Instead of having us work around it

[brittle venture]

The workarounds didn’t work out for me, maybe fixing it could be a better solution, don’t you think?

[wet brook]

I put a ticket in everyone should that is having problems maybe spamming tickets will open their eyes doubtful but maybe

[vagrant violet]

Research is broken

The only way I can get around it is clear the research queue and then it works again- for a while. Then it strikes again

[charred cloud]

There we go again, scanning, no target sign on the ship, attack button keeps loading

[ripe dagger]

I'll help you out...scopley help.

The world's ending nuclear misses have been launched.

Clear your localisation cache and restart. Check your connection.

Scopley I have lag..

Clear your localisation cache and restart. Check your connection.

The games freezes.

Clear your localisation cache and restart. Check your connection.

My ships stuck and etc

Clear your localisation cache and restart. Check your connection.

[weary summit]

Android

[waxen marlin]

Can’t get into research on iPhone or Laptop. Click to go in. Locks up with a fuzzy station on the screen

[earnest crest]

I'd still uninstall/reinstall the app. That's not usual behavior and could be a corrupted install. If that doesn't fix it, then it might be worthwhile to contact CS and see what options they have.

[ocean shoal]

Customer support 🤦‍♂️

[plucky pier]

I’m sure everyone has tried that, haha

[native oyster]

I've even reformatted and the game still doesnt play right

[earnest crest]

On pc?

[native oyster]

Tablet for me pc for hubby

[plucky pier]

I did the same also on of no luck

Err pc

I’m sure Khan is laughing his a** off somewhere…

[charred cloud]

It’s a new future in the game, it tells you exactly when it’s coffee time

[nocturne rampart]

Hello, with the new update I cant put "read" ...

[native oyster]

Nah I'm on the wine I feel I need it

[charred cloud]

Just don’t advertise it, it’s free for now but if they find out we like it they make it a pack version 🤫

[native oyster]

😱

Cant clear this at all

[uncut lake]

Battle log is a known bug, it was reported

[native oyster]

Not fixed though

[uncut lake]

I didn't say it was

[ocean shoal]

It’s on the list. Right behind Actian space

[charred cloud]

Bet it’s before the lag report 😂

[jagged elm]

what is this? limit 10 but only 4 remaining? i have not claimed any

[pliant radish]

Trying to get into my research tree. Every time I go in I get a blank screen. I cleared it up by finishing all my research but after I started again I ran into the same problem. Any known issues or fixes?

[earnest crest]

Android has a fix, other platforms can try a workaround pinned to this channel.

[native oyster]

I'm on android and these bugs are getting worse

[pliant radish]

How do I find the pinned posts?

[pliant radish]

Same. Speed up all my research and it fixed it but happened again when I did new research.

[brittle venture]

The pinned workaround didn’t work on iOS

[charred cloud]

No lag whatsoever

[earnest crest]

Swipe left on your device and find a pin-looking button.

[earnest crest]

There are several options, if the clearing of all your queues doesn't work for you, then you can at least reach a couple trees.

[brittle venture]

No I can’t. The game freeze every time. And clearing the queues is not an option

[earnest crest]

What happens if you click the M button in the ship build section for Stella?

[fallow bough]

As lovely as this screen is looking at it for 60 seconds everytime I try to load a new system is getting really boring really fast!

[brittle venture]

Yeah, it’s the only one I can access, and it’s the only one@i don’t want too, I want to access to other trees, there are like 6 more you know?

[earnest crest]

What docks have you unlocked?

[charred cloud]

Hit the M like on a bimmer or stella 🤣

[brittle venture]

A to D

[earnest crest]

Click on F, and locate, then use this button:

[brittle venture]

Did that, now how do I reach the starship tree?

[earnest crest]

Can't, only some trees are available and you said Outlaw was the only one you don't want access to.

If combat isn't what you're after either, then you'll need to wait for the fix.

[brittle venture]

If you want me to be specific, I will, I want to access the starship tree, i didn’t think that i have to specified which one because it is supposed to word

[brittle venture]

And when that would it be? What would happen with the rewards I would lose for not been able to do some stuff

??

I (we) don’t need parcial solution, I need the fix, it was reported several hours ago

[earnest crest]

Yes, being specific is very important when diagnosing problems and potential solutions. I've seen no timetable for a fix for this, it could be next patch or even later.

[brittle venture]

Are we going to receive the thing that we wouldn’t get for this problem? I’m about to loose 3 Sisko shards because of it

[earnest crest]

That's up to Scopely.

[ocean shoal]

Don’t hold your breath. Customer service is more likely to explain why it’s your fault than $copley is to replace whatever you are being cheated out of

[fallow bough]

Scanning....

[agile geyser]

Can’t get in my research building

[winter remnant]

I can't jump with my Discovery if I try to do that I get the following error, happens on PC and Mobile:

And no there are no updates available for the game...

[spiral venture]

Check pinned messages

[low stone]

Same here…has been 2 months without using the discovery…

[frank hatch]

Have the same problem. Going on 4 days no help. Only we see the problem. I also have a borg problem as I can kill but get loot. Scoplay just ignored this problem and closed my ticket

[winter remnant]

Ofcourse it is an known bug that Scopely cannot fix... but "fixed" it by making Stamets the captain.

[uncut lake]

Did you tried any of the workaround? That help usually

[spiral venture]

@low stone @winter remnant @frank hatch check pinned messages on this channel

[frank hatch]

Sorry should have tag this post

Not able to access research tree and no loot for killing borg probes

[spiral venture]

Oh ok. Try workaround for the research tree. And you have hit the 2k hostile kill limit so you don’t get any more loot from hostiles

[karmic dirge]

Who seriously cares about the battle log crap more important bugs lol

[native oyster]

From my alliance players aswell IOS and android problem clearly not fixed

[spiral venture]

No one said it was fixed yet. It’s a known. Issue

[frank hatch]

Not even close to 2 k kills. Have no access to research by computer or iso.

[spiral venture]

Got screenshots of the Borg?

[frank hatch]

Yes but too big to post

[spiral venture]

Try sending on mobile data it will automatically compress

Make sure you have the setting enabled to use less data

[frank hatch]

This is my research tree

[spiral venture]

You have definitely hit the hostile kill limit and you didn’t get xp for your Frank A

[frank hatch]

Well it’s been days and I still can’t kill borg and get loot. So how do I get it reset.

[earnest crest]

Resets daily at 5utc.

[frank hatch]

Well they are not resetting or it is something else

So cumulative I could have 2 k kills but not in one day

[earnest crest]

There is no other reason that I can think of.

What is your current hostile kill count in your profile?

[frank hatch]

483k

[earnest crest]

That's pretty high, why is it so hard to believe you can't hit 2k in one day?

[frank hatch]

If I was grinding with 3 ships I could hit that but I’m only doing daily’s and one ship. Unless they want to count raiding hits as I have hundreds of those. Have to feed the beast

Well back to raiding and mining can’t do much else right now.

[tidal cipher]

Unacceptable!

[sullen tangle]

Freezes after change of beam refit. Even Android's return button dosen't allow to return to the D4. Game version 1.000.27946

[low stone]

Thanks…I have updated the engine and the bug is gone…

Actually, upgraded….

[native oyster]

Been buffering for 5mins I am clearly very patient

[marble gazelle]

My Ship A is broken. Completely frozen out in Rom Space. Can’t move, recall, attack, or mine. Other ships cannot see me or attack me. It’s my best ship with my best crews above and below decks; I’ve missed out on events, armada, away teams, dailies etc. Everything I have been able to do has taken significantly more time, with more trips needed, more repairs, etc. Incursions will be completely unplayable if it’s not recovered by then. I put in a ticket 5 days ago and have heard nothing. Yes, the game and my devices are all completely up to date. Yes, I’ve tried restarting, uninstalling and reinstalling; everything. Someone PLEASE help!

[spiral venture]

Wait for the resolution of your ticket as you have a stuck ship

[high wave]

Thanks for that new bug

[marble gazelle]

It's not a stuck hostile it's a stuck ME! My own ship

[earnest crest]

CS will have to fix it. You can send Eco your ticket number though, he might be able to move your ticket along.

[spiral venture]

I meant stuck ship. I must have been asleep when I said it

[marble gazelle]

Lol, it happens.

[slate garnet]

I can't fix my

How can I fix my ship

[uncut lake]

You need that to repair a sarcophagus. It's in territory capture tab

[spiral venture]

Go to the territory store and get some of this

[spiral venture]

Meanie. You got there before me 🤣🤣

[uncut lake]

Also don't use sarcophagus in armada 😅 that ship is made of paper outside territory capture

[slate garnet]

I don't have it on my screen. I have the one next to it.

[uncut lake]

Everyone should have bakonite as long as you have a territory i think @spiral venture any idea why he don't have it?

[uncut lake]

What do see in your territory store exactly?

And do you have a territory 😅

[spiral venture]

Strange

It’s always in there

[uncut lake]

Yeah it's what I understood too

[spiral venture]

What ops are you?

[slate garnet]

This is what I have.

Rank?

[spiral venture]

Operations level

[slate garnet]

34

[pliant swift]

It's like this for many hours already and nothing!

on the PC at least nothing fixed it.

[spiral venture]

Hmmm that’s not it then

[uncut lake]

Support then?

[slate garnet]

Yes

[uncut lake]

Show them the screenshot to show what you don't have maybe. And hopefully won't be too long 🙈

[pliant swift]

We have like 100 players with the same issue... I think a support should be already done by now!

[uncut lake]

I was talking to the player with a sarcophagus problem

[spiral venture]

👀😱😱

[pliant swift]

oh cool... check your research too by the way

[uncut lake]

The research issue have been reported already, nothing to do more than wait and try one of the workaround

[pliant swift]

Its impressive how fragile this game is... everyday they break something new

[uncut lake]

Clearing research work for some people, so don't try if you have super expensive ones

[pliant swift]

It didn't

[uncut lake]

You can contact support in game or by email. You will find how there #👽-how-to-contact-support

[pliant swift]

I'm around since beta, and once I believed like you... time will fix it, don't worry.

[uncut lake]

I m around since 1rst December 18. I lost all hope when armada start 🤷

[hidden sparrow]

How is that possible

[uncut lake]

No, he meant we know about the bug, everyone got it. It was reported, and nothing to do for now about it except wait for a fix

[hidden sparrow]

Oh ok

[uncut lake]

But some people who didn't do the bugged update because they use 2 device (1 phone 1 PC for exemple) can clear the battle log with the device with no update

Not many in that situation tho, so for most of us it's wait for a fix 😅

[stoic flax]

is anyone experiencing problems with the pc version not loading up the research screen?

I've reinstalled the game (using the latest version afaik) and i'm still getting this problem here

[earnest crest]

Lots, I'd try one of the workarounds pinned to this channel.

[fleet ruin]

Is anyone else encountering issues getting to their Alliance Base on the PC Application?

All I get is this image. I have rebooted my machine, closed the app numerous times and even checked for updates (should auto update but still better to check then not).

I end up having to close the game and relaunch just to get back into playing

[pliant oxide]

I unlocked a new preset. But every time I save a preset a previously saved one gets reset. Is there a work around or fix?

[earnest crest]

Two ways, I'd try them both:

• Save the preset, but don't leave the screen, force close the app.
• Keep saving more presets as they get wiped out. Eventually, it stops.

[tidal tartan]

You can also do the following. E.g. if you want to save preset 2 send the officers in preset 1 out of base in a different ship. Works for me.

[frank hatch]

So I had to finish all my research and I was doing the out of the darkness so it was a long research for me . When I speed it up and finish it then let me go to the research tree.

[deep hemlock]

Just pulled 25K ore that should have completed all three of my mining dailies. I got only the away team that I just finished. And then Alliance Solidarity.

[boreal crow]

I also had the same issue and used your solution successfully

[magic fable]

Can’t assess research page. It just blacks out. Tried everything including reinstalling.

[grave yarrow]

Known bug. Check the pins for possible workarounds

[pearl viper]

Solo Armadas trigger armada notifications on the phone.

[odd flicker]

Why node is busy?

[orchid galleon]

FIX the double starting of EXOs! ... e.g. starting a gas mine exo starts the SAME exo as Multipurpose as well. Thos CANT be replacd WITHOUT LOOSING the original one...```

[orchid galleon]

Go out of system and back, wait for re-scan

[odd flicker]

yep, I know this, but why is bug not fixed yet?)

[orchid galleon]

Its not much of a bug, but fail to load system content (network issue, mobile woke up from stand by, etc)

[dense belfry]

@umbral nexus For the love of all that is holy or unholy please fix the ridiculous red pips and the battle log “unread” and also while we’re at it. Can somebody explain to me why we have continued to get longer and longer lag? I mean do your payment servers have this many problems? Reinvest some of that cash. Stop letting the ceo buy yachts. No more boats n hoes for y’all till the Lag is fixed. !!! 💩💩💩💩

[woeful garnet]

The game has often become unplayable and it often crashes, I have to restart it more often after many crashes when I want to view the starbase for example after a complete harvest notification

[lost heart]

Same here!!!

[native oyster]

Same as many other.

Before

After

[native oyster]

Ship wont attack just keeps buffering or thinking about it another bug/lag 🤷‍♀️

[potent lantern]

1min Laaaag already... Screenshots attached😅

[strange quest]

FAKE @potent lantern .
THERE IS NO LAG AND THE GAME HAS NO BUGS

[tall tangle]

Has anyone came up with a fix for this? Have tried rasing a ticket the last two months and just get a generic thanks for bring to our attention email.

[brittle turtle]

On server 52 there are no Apex spawning in the level 34 or 35 Actian systems. This is forcing everyone into he level 33 system and making it very difficult

[burnt zinc]

For several months now i paid a fair amount of money to support this game. all i get is bugs and even more bugs. Up to now i havent been able to finish 2 research events due to the research-bug which would have given me lots of resources, ship-ep, green gas/ore which i desperatly need .. very unhappy🤬

[idle pollen]

My research screen is inaccessible as well
Latest iOS patch installed
Last thing I did was starting a 90+ days research mudds dirt or maybe mudds mud? Start in German 😉
So it is a bit expensive to try and finish that just to see if it helps

[honest coyote]

Apex is still still stuck in the 34 system on server 29....

[swift nebula]

Mantis debuff is stuck on cooldown.

[earnest crest]

Do the lockbox contents ever show for you?

[tame peak]

Having the same problem very annoying

[earnest crest]

I'd try one of the workarounds pinned to this channel.

[idle pollen]

Tried … no change

[native oyster]

Ghost have been in and removed my chat😱

[tall tangle]

Nope, I took a break for a few months when the treasury was launched and despite tickets since i have been back it has never worked.

[earnest crest]

I think chat can be "repaired" by opening up the alliance button.

[pallid shoal]

unable to access the starbase

[fleet ruin]

I reported the same thing earlier too... (#👾-bug-reporting message)

My work around was to go to the system and find the base then I was able to enter the base

[valid tree]

I am still missing 3k points on my battle pass overflow and of course support won't get to my ticket before the event is gone

[spiral venture]

They can always adjust it after the event ends and get you the rewards after

[severe cosmos]

No apex in any of these systems on server 44

[pallid shoal]

didnt work for me, tried it on mobile and pc

[odd carbon]

any idea if anyone's reported that they can't clear battle logs?

[eager badge]

There seems to be a (bad?) patch on pc:
First unpacking to 99%, then error.

[odd carbon]

I just updated the pc client, it worked for me

[eager badge]

Tx, so local issue. Deleted the file manually that it complained about and now updated correctly !

[fleet ruin]

No update for me hmm....

[spiral venture]

It was heard on the first day

[pallid shoal]

anyone figure out a workaround to getting into the starbase? clearing local didn't help

I also tried getting in through the starbase research/system just stuck on the loading screen

[sleek prairie]

Notice this stuff happens whenever Incursions comes around?

[unreal epoch]

This is BS!!! Mantis apexes are either stuck or never spauning! WE PAID MONEY FOR THIS!!! I'm canceling the charge on my creditcard as FRAUD!! it's been weeks now and you ignoring everything! clearly your on your last days and sucking everthiing out befor you cancel the game!!!

[kindred pumice]

hello I come to you to let you know that for a few days already we have noticed that the ranking of alliance in power does not take into account our real points for the ranking, moreover we all have the problem of not being able to make the messages disappear fights received as previously since the last event thank you for doing the necessary attached screenshot of our allaince and its current power and the ranking of the game thank you

[snow apex]

CONGRATS TO SCOPELY. They have screwed PC game as well as mobile game with battle log message wont marked as read !

[winter solstice]

Looks like today's PC update fixed the missing back button from battle reports 🙂

[spring lake]

Todays update made the PC clients unable to access star base. I confirmed it with 2 other commodores in my alliance. We all get the black screen with preparing on the bottom right just spinning.
Tried all the usual fixes like clear cache , run a repair job uninstall reinstall and no luck. Can one of the moderators notify the overloaded of this. Thanks.

[kindred pumice]

capturing our alliance's current power on 112

[gloomy vine]

and this one is still a thing

[main edge]

Officer store showed I needed 3 Rom shards to promote. I worked hard and upgraded buildings to get next Upgrade Treasury SMS. Game shows I got 3 shards but when I go to officer store game says I still need 2 more Rom shards to promote. Anyone else have a problem like that?

[turbid flint]

LAG...LAG...LAG...no amounts of restarts fixes this...its always after 9 am EST. is it too much to ask to keep your servers stable?

[glossy ridge]

speacking of lag when entering into battle the count starts at 5 seconds then jumps to 16 then holds well past 16 seconds to finish almost a minute later please fix this lag

ps same thing happens when you recall and or launch

and or mine

[silent wave]

alliance ranking list for craft iso is bugged. just doesn't count since weeks

[wraith pike]

What's the deal scobely why can't you get off your lazy butt and fix the glitch that shouldn't even be a glitch!!!???

[pine pecan]

I can access Starbase on pc, but I was can even before today update

[hollow reef]

My research issue fixed itself. I gave in and dumped all my lat to complete a 96 day research job that started before bug. Things work now

Waste of power gained and waste of lat. no response from scopely

[wraith pike]

It's like all of a sudden the scopely management just fell off the Earth

[errant cairn]

Any way to check a status of a ticket? Almost two weeks since I submitted 8385040 and just want to know if I'm still in line.

[uncut lake]

You can try to pm eco about it. What's the ticket was about?

[errant cairn]

Got a lucky pull for officer shards but didn't actually get them. So not a critical issue where I can't play so that's why I just want to know if the ticket got handled incorrectly.

[spiral venture]

Did you get a lucky pull while opening multiple chests in 1 go?

[errant cairn]

No. This was a single pull from the new Bajoran Rare Loot Exchange chests. Got 34 Kira shards but they didn't show up in inventory after the pull.

[strange quest]

Password reset for Scopely ID doesn't work

[charred cloud]

When is the new anti lag pack available?

[spiral venture]

Contact CS

[elder merlin]

Is this cargo bug ever going to get fixed? Tired of having to move my ships out of dock to see correct cargo number

[strange quest]

From where?

[ripe dagger]

Can't see any amarda events is my events broken?

[vocal pulsar]

so one can no longer open any faction stores ? getting "unabelt o open asset" and it just drops you back into the system view

[spiral venture]

Pick an option in #👽-how-to-contact-support

[spiral venture]

Restart game. What happens?

[vocal pulsar]

was doing that and it magicaly fixed things

[crystal ferry]

We could try reverse psychology plz dont fix the game we like all the lag plz add more for the nxt few weeks

[high mirage]

Game crashes a lot on iPhone the last 2 days when you enter a faction store 😬 @umbral nexus

[wraith pike]

Let's go scopely! Fix these bugs! Amalgam ability malfunctioning!!!! Fix it if you want players to keep spending!!!

[grave yarrow]

You got laan below deck?

If so, Amalgam isnt broken

[wraith pike]

The one that's unfit to lead?

[latent robin]

All enemy hunters are showing as level 23 on the notification bar

[spiral venture]

SNW Laan

[grave yarrow]

Yes. The cargo display miscalculates her bonus

She works accordingly but display is broken.

[spiral venture]

And people 😬

[wraith pike]

Yes I have her below deck on that ship

[grave yarrow]

Then thats the issue.

Both amalgam and laan work properly though, so you're not missing anything 🙂

[wraith pike]

That's the crazy part because if the resources are high enough in the base being rated, then it actually shows an overprotected cargo amount but if you remove laan it appears to work like normal and always gives an overprotected amount.

[quick birch]

Same here, it wouldn’t show I had oversized cargo until I took her off

[tame peak]

Anybody else still having issues with Research not opening up. I’m on iOS and it’s not been working all day. Very annoying 😤

[copper crag]

i dident miss a day of the event scopuli

[uncut lake]

Contact CS, only them can check if you missed a milestone or if there was a problem

[buoyant whale]

@umbral nexus kras seems to have zero chance of affecting gul dukat’s captain ability. Is this a mistake or is this a planned obsolescence of an epic officer?

[native oyster]

He only works as % reduction though. And full synergy Dukat gets 100%...

[keen surge]

Not crazy. La'an's bonus is overstated and the amalgam bonus is pretty small, so unless you're hitting big numbers then the bonus cargo is somewhere within that overstated amount

[keen surge]

So 50% reduction of 100% gives you 100%? 😂
Not all abilities can be boosted/reduced.

[wraith pike]

No it's definitely crazy. Number one they need to stop nerfing officers. Number two they need to get the visual glitches sorted out. Number three they need to stop extorting players for money. Number four there was no problem with that officer on the amalgam until today!

[native oyster]

I'm saying it's not like Rom, where any reduction equals an obvious counter

[keen surge]

It's been reported with the amalgam for a while actually..

[native oyster]

50% is still a good chance of activating

[buoyant whale]

So, knocking the green number down by 50% is still a 50/50 shot of shutting down the crew. People are reporting absolutely zero success rate when testing.

We are talking a few hundred tests now, zero cancellations.

[native oyster]

Few hundred? Mmhm... okay...

[buoyant whale]

Yeah, across multiple servers asking for battle reports. It’s almost as if there are people out there who test 💩

[native oyster]

The real question is. Who's attacking first 👀

[buoyant whale]

Thought of that too, trying both directions it’s still a 0% success rate for kras.

[native oyster]

Do you think maybe you can't counter then since it's a beginning of combat effect?

Not round 1 proc. Almost like round 0/1

[buoyant whale]

If that’s the case, then they made kras and one of the better counter crews pointless vs a captains perk, which is why the asking the community manager to find out why an officer who should work vs the crew doesn’t.

[native oyster]

Or it was designed that way to be OP like ST 🤷‍♂️

[buoyant whale]

Strike team had a counter crew using older officers pretty quickly that gave back the fight to similar power ints or larger battleships.

[native oyster]

Diff abilities and procs though, who knows. I'd imagine it has something to do with the wording/coding of that cpts maneuvre. Not often you see "at the beginning of battle ... for the whole battle"

[somber rain]

My alliance cant open the alliance Station. Is this a general problem?

[native oyster]

back to the roots or what is this?

[keen surge]

This.
There are a couple of abilities that can't be buffed that are % chance on start of combat, logically if these kind of abilities can't be buffed then they can't be debuffed also. They're just less obvious than Dukat, but been around for a while now.

[outer birch]

On server 168 the actian system "Boneshi" is broken as the interceptor can not be attacked anymore (grey attack buttons since days). So only research ships can be shot but this doesn't produce a new interceptor with higher loot as there is always just a single one of them and that's the broken one. Please fix

[wooden temple]

Anyone explain why half of my parsteel has vanished. I sure as hell didn't spend it.

[spiral venture]

Getting this passed on now 🖖

[silent bloom]

Starbase is inaccessible to most our comms & admiral since the recent update. It gets stuck on the load screen, spinning icon next to “preparing”

[vestal beacon]

I’m unable to load research trees from either the queues on HUD or by clicking on the R&D building. Screen is frozen with no data, so I can neither speed up existing research or start new research. I’ve installed new iOS client and cleared localization data.

[spiral venture]

Check pinned messages here for workaround or wait till the patch tomorrow 🖖

[magic echo]

What patch tomorrow?

[ocean shoal]

@topaz aurora @umbral nexus has anyone told you Actian space is broken?

[olive vine]

And I thought we had bugs in our system 🤣🤣

[inland steeple]

What patch? I know it's not you mate but this is the whole communication thing...

[spiral venture]

Mini patch to fix research page. It’s not a maintenance. Just a client update

[inland steeple]

Ty for information x

[long arch]

Haven't been able to access my research tree for 3 days(except for the workaround with Station and Eclipse). Fix your game Scopely!

[uncut lake]

IOS?

[long arch]

Both IOS and PC.

[uncut lake]

PC not sure but iOS just read 2 message up 😉 it's getting fixed soonish

[long arch]

Wish it could get fixed as quickly as Scopely nerfing Gaila. That happened pretty quick. Three days without being able to access my research is beyond frustrating.

[hearty quail]

I am on server 89. I had locked on to a hostile and committed to attack when the game switched me to a player. The timing was too short to stop. I am wondering if this is something you are working on or something.
Player name is Frank Delano James.

[merry pilot]

server 137 the bug with exos is back. Activating one blocks two slots i.E. multi and station

[wooden temple]

My mother always said i was my own worst enemy

[proud saddle]

Mantis Exocomp Autoactivation doesn't work reliably on any client for me. Reapplying them via the consumables sections feels daunting and tedious. It would be better to have buff buttons on the HUD with timers so you can just click them when the timer runs out. But we all know this probably won't happen because of additional implement work that's required. So I urge you to change the length of these pointless exocomps to 1 hour, so we are not constantly bothered with reapplying them manually until a more permanent solution is found! May I kindly remind you that the Mantis is paid content that is not working as it should!

[foggy blaze]

Same for me we haven't been able to access ours since last week and my ticket is being completely ignored. I'm so sick of the constant problems with this game and extremely poor customer support.

[tough timber]

11 hour difference, pre update and post update. Probe count on S85 has dropped after the update was installed.

[faint raven]

Uh... did you check several? bc each borg probe level has a wide range, lvl 33 can go from 3600-4400

[earnest crest]

Kill it and post the battle log scan of the loot.

Need to rule out the research.

[glossy abyss]

getting lock-ups trying to open research on ios now today, but it was working fine yesterday.

[keen surge]

Or you could just look at your research. At ops 30 it looks like you could have the full 50% bonus, which would take the base loot of 128-173 to 192-259, which is within range. Rank 7+ would work out (depending on accuracy of STFC.space for base cargo).

[kind nest]

#FreeTheApexes day 17

[tawny kestrel]

Same. I can only see outlaw research when I go to upgrade Stella. Frozen screen otherwise.

[tough timber]

My research is maxed, I was getting the 192-259 about 12 hours ago. Game updated and now it's down to an average of 140 on a lvl 25 tactical probe now.

[tough timber]

Yup all averaged around the 140ish mark

[faint raven]

then carry on my good person!

[tough timber]

Just gona probe away until it's "fixed" 🤣 though if you hear incoherent yelling in the distance it's likely me from it taking so long lol.

140 probes a piece.... one eternity later.....

[keen surge]

You can't look at the scanned amount though, need to check the report instead as the bonuses are added in after.

So the numbers you've posted look fine.

[tough timber]

Thats the thing, I've been getting the (220) range every time for a good while now on scanned cargo in the battle report Now it's the 140 range. Those SS are the reports.

Then there's this lovely gem of players showing up as hostiles lol

New and improved STFC camouflage 🤣

[keen surge]

Your first screenshot, with the lower amount, is before combat; not from a report. Bonus will not be shown here. So the amounts are as expected.

[tough timber]

Sorry i was mistaken, first one was a scan. I'll go back and verify numbers. Brain might just be to fried from the day to math correctly lol.

[stuck hemlock]

server slow again?

[tough timber]

Combo of my brains fried and can math plus 1 inorrect crew member on the bridge. You are correct lol. Thank you for pointing that out. On that note, goodnight folks!

[latent epoch]

Is it common for Scopely support to just close tickets after a couple of days without actually responding?

[earnest crest]

Perhaps if the issue has already been handled another way. What is the issue?

[latent epoch]

I reported 2 days ago that while running solo armadas once the counter got to 0 and the battle began 1 of the 3 ships would drop out and not fight causing a battle loss. Happened twice in a row and I want my directives back.

They didn't even bother responding, I just checked it today and there was a thing there to rate the support teams performance 0-5 stars and that the ticket was closed.

[native oyster]

star base is broken AGAIN. please fix your crappy updates asap. thx, i guess. not sure what i am thanking you for,but hey...

[stuck hemlock]

scanning omg can't see other miners and scanning takes ages guess the server is slow again

[eternal pine]

Some kind of update is causing the game to not be full screen on my pixel 5, Android 13. Found others having the issue with other games and a game update eventually fixed it.

[limber cedar]

Battle reports havent cleared notifications whether clicked on individually or marked all and marked as read. Been 5 days.

[merry crescent]

Still Alliance Help malfuction with N.D./N.A.

[crystal saddle]

Operatives are still able to run alliance starbase upgrades even with the latest patch, no bueno!

[uncut lake]

Yeah, it was reported yesterday and that one should be fixed soonish

[inland steeple]

Mine has been bugged for over a year, been stuck in 31k helps forever. Its fun when people accuse you of being a lazy help clicking slacker.

[merry crescent]

thats my problem: ppl says i not cooperate

[haughty dagger]

visual glitch battle reports are not graying out after read

[native oyster]

Been stuck on 00 for ten mins

[spiral venture]

Restart your game

[native oyster]

This is the issue we are all always having to restart our game its needs fixing, all the issues are making the game unplayable 32mins my ships been warping but says 00s

[stuck hemlock]

in the new ios update just released clearing battlelogs is still not resolved....

[native oyster]

None of the issues have been resolved I've had to reset my game 5 times this morning

[spiral venture]

It was to fix the research page bug

[tender haven]

this being stuck happens to me straight, sometimes up to 3 minutes.

but the worst thing is: I bought at the event about 3 months ago 60 fresha parts and today I dismantled my tier 8 lvl 40 dvor to have 60 more parts and when I went to see to build the fresha cade. It appears that I have only 60 parts....

[hard venture]

Another update and 2 months later still the game won’t display properly on iPhone 14 line. Absolutely ridiculous!

[spiral venture]

Did you go to your lat refinery to convert them to bps? I assume you say you have 60 bps and your missing 60 more

[tender haven]

i check.

isn t there

[tropic tendon]

my battle reports are still not working correctly on my pc version

[unique hornet]

Research has been broken for days

[uncut lake]

IOS or android?

[silver gyro]

For everyone who's research queues have been busted, Scopely needs to make it right. They should issue research speed up to account for how long it takes them to fix it. If it takes them 5 days to fix your issue and you have 3 research queues, they should give you 15 days of speed ups, at a minimum... maybe more as additional compensation to keep us from quitting.

[tender haven]

android

search queue is ok. I don't have this new one, very expensive.

I logged in to start tek in PC and got it to build my new fresha. but on android it didn't work at all.

[unique hornet]

iOS

[stuck hemlock]

we all have many issues where we don't receive an compensation chest for either.... why should an research receive compensation....... in the morning i have much lag to play game i just have an hour to complete certain things what scoply demands of me when i can't player because server is slow should i not receive compensation either....

[buoyant whale]

They don’t care, if they compensated for all the broken stuff in the game people would all have t9 mantis’s if they fixed actian space tomorrow.

[spiral venture]

Fix coming today

[silver gyro]

You know, as much as the gaming community complains about EA, they at least give fair compensation when their code is busted.

[fiery plover]

Do they have a fix coming for the Inbox not marking messages as read?

[spiral venture]

Todays patch fixes the research queue but not the inbox

[tender haven]

just you, never receveid anything.... like scopely create MANTIS. same as my nickname kkkk

[gray gyro]

I still can't open a ticket in game

[native oyster]

Then use #👽-how-to-contact-support

[gray gyro]

I have. I guess I can try again. It's been a few weeks

[native oyster]

That's about the going rate

[last pollen]

Epic mudmadas dont work for us, we start two, but when counting ended, my stella goes red (as in fight) and then its gone, no report or damage or reward , nothing.

[uncut lake]

Did you or anyone in the armada had kira?

[last pollen]

Yes, as officer

But we can kill few minutes ago with same crew some uncommon

[uncut lake]

It's because of her. Better not use her for now 😅

In some case, because of kira, you reach negative mitigation and it break the armada. Its more frequent in eclipse armada

[last pollen]

Thx for response

Any chance how get directives back 😅

[uncut lake]

Contact consumer support and asked them the directive back because of the kira bug #👽-how-to-contact-support

[twilit iris]

please fix the unread battle reports - very annoying

[pine cargo]

Can’t access the Starbase even with the new update in the App Store

[charred cloud]

Here after the newest update today, still lag, attacking hosti but no target on the ship, scanning goes on and on. Great job scopely 👍

[quick cedar]

Hello , what do i do to acces MultiPhasic shop, cant find it on adroid and pc

[earnest crest]

You need the currency to have access to the shop. Buy something from the cash shop with some in it.

I don't think it's in android offers, so either webstore or in-game pc.

[native oyster]

Anybody got news about bug R&D from our dear SCOPEBUG COMPANY? Are they aware there is people playing (and sometimes buying) their PTW game?

[uncut lake]

Yes, if you are on IOS check for an update in apple store

[tropic tendon]

what about us on the pc version?

[quick cedar]

did buy some packs got the credits but the shop is invisible, cant acces it

[native oyster]

I made the upgrade to IoS 16.1 hoping…. But nothing hapened..

[earnest crest]

PC and Android already had their patches to fix the research issue.

[quick cedar]

can i get the mail to support? the webside service is not answering

[earnest crest]

On what platform did you buy that pack?

[quick cedar]

android, but at home i play at pc

[earnest crest]

Android does not have MPC in their packs.

[abstract zealot]

another week of apex ships not spawning on server 26 in most actian systems. We are at week 4 now. Right now of the systems that I have the warp range to see, they are only spawning in the level 33, 35, and 40 systems. I don't understand why this fix is taking so long.

[earnest crest]

Try uninstalling/reinstalling the game then.

[quick cedar]

thats a bit unfair, problem solved then , thx

[winter bone]

It's deliberate to drive people to purchase through PC - Scopely is able to retain more of the income from a PC purchase versus IOS/android as those stores take a good 30% of the purchase for themselves

[edgy creek]

When will iPhone 14 get the fix ? Plz!

[haughty verge]

On Server 57, Actian Apex have not been spawning in 39, 37, and 35 systems for weeks

[abstract zealot]

I just don't understand why such a huge bug is not being made top priority. especially a major handicap for paid content. Mantis was the first ship I've purchased since the northstar about about 3 years ago. Does not give me any confidence to purchase more ships in the future.

[spiral venture]

They should be all launching today-ish have a look at your launcher/respective AppStore’s

[tall cape]

Hi! On the iPad version I get this discrepancy between the lvl reported in the message and the lvl of the actual hostile attacking me,
. The text message is always lvl 23. Not really an issue, but still 😉

[spiral venture]

It was in the M47 patch notes but clearly wasn’t implemented. I passed it on a few weeks ago when I saw it. Hopefully we see it actually fixed soon

[native oyster]

R&D bug solution for IoS: REGISTER AND SAVE your account to Scopebug. Delete STFC app. Install IoS 16.1. Réinstall STFC app….. More: You gain Ipad mem space.

[spiral venture]

Better solution. Just update to todays patch that fixes it

[native oyster]

I'm curious about the daily lag at this time. It depends on what? I would like to think about it and find a solution

[analog lagoon]

Feels like they’ve given up on addressing this if it’s taken this long. On server 17 we have one in the 33 and 39 systems, with everything in between missing or stuck

[gaunt cobalt]

Stuck APEX hostile on server 27 in level 35 Actian space. Can we please get it fixed?

[unique hornet]

So research has been fixed, what do we get for missing research all this time?

[shadow crest]

Game is lagging badly

[tender haven]

SOON NEW PACK IN STORE, ANTI LAG PACK, 200 DOLARES KKKKK

IN PC NO LAG, IN ANDROID IS BROKEN.... CANT PLAY

[earnest crest]

Relax on the excessive caps.

If you're reporting lag, state your server, and the kind of lag you're experiencing.

[ocean shoal]

@topaz aurora @sacred parrot @umbral nexus Still trying to confirm you know Actian space is BROKEN

Removing a stuck apex and it never spawning again is NOT a fix

[foggy wyvern]

Is there any plans on fixing stuck hostiles in mantis hostile area or capital systems, lights are not spawning, I went and killed over 100 heavies to help ppl farm but no light traders spawned, server 31

[unique hornet]

Answer came there none…

[digital sundial]

Android player.. No lag.. What lag?

[shadow crest]

Rebooted app, rebooted phone. Cleared all storage. Still unplayable. APAC

[tacit pasture]

#FreeTheApex

[crystal current]

I have same Problem. But EU

[raw coral]

Territory refinery - restarted app - same error

[radiant cape]

<@&509691205798592532> do you have any access to support or can me direct somewhere where I can get some? I have opened a ticket last Thursday and don't have any response since then

[vocal oriole]

I'm noticing a huge lag today on the PC version - haven't updated my phone yet. My ship is pausing for ages before replenishing the shield, and when I land on a mine there's a huge delay before my ship shows I'm mining, but the mine is going down.

Also, randomly, and not unusually, Armadas aren't always fully visible - often everything in a system is invisible.

I suppose at least this is on a light event day...but I'm worried if you're expecting incursions to work if the game is this disjointedly laggy. Might be time to just shield-up and go do something else when that's on.

[spiral venture]

Be patient they will get to you

[keen surge]

Negative mitigation isn't a thing.

[keen surge]

Have you tried going to an actual page within the FAQ, and down the bottom of any answer it should ask if it answered your question, hitting no should give you a contact us option.

[regal niche]

@Scopley - where do these upgrade screens exist???? I assume a big bug?

[glacial cargo]

im getting officer shards, yet for some reasons, im not getting ranked...

everyone else is getting ranked

[keen surge]

What event are you looking at? The SLB for me is officer XP spend, not shards obtained.

[glacial cargo]

oof

[onyx ferry]

@umbral nexus @topaz aurora @sacred parrot On Server 11 most Actian systems are not spawning Apex ships and the level 38 system only has one normal ship in it. This has be an issue for the last month with the apex ships and the level 38 system has never spawned more then 1 to 2 ships at a time.

[quick birch]

It’s a mobile game ad…what were you expecting?

[regal niche]

Sarcasm bud…….

[bold sigil]

The great screen of blackness has descended on my research building. Can’t do a thing with it. Missed the memo or repair and time or tricks To fix

[spiral venture]

Update your game to latest patch

[bold sigil]

Did but maybe a bad update.

[spiral venture]

Maybe the very latest one that released today isn’t available yet. What platform you on?

[bold sigil]

I updated yesterday and just checked there is one available. Updating now. IOS

[spiral venture]

That would be the fix

[bold sigil]

Ty for making me check. Lol

[spiral venture]

🖖

[bold sigil]

Might have to check daily. A new even to do with daily’s called Star fleet update . Reward is less crashing and no black screens. 🤣🤣TY

[hardy plinth]

@umbral nexus server lag is horrible on 79… ships are getting stuck

[quartz tiger]

Part numbers must be bugged. 25 THOUSAND UNCOMMON 4* parts, ~300 rare 3*.

[brittle bronze]

Server 55 is down. Fyi

[charred cloud]

Someone have stolen the solo armadas…… ohh wait, no it’s a lag AGAIN

[umbral vale]

Server 78 is having mining and hostile issues

I've restarted and cleared, this keeps happening.

[earnest crest]

I'd see if the repair option in the launcher can help, otherwise, try uninstall/reinstall.

[charred cloud]

We all got the same problem, so don’t believe for a second that it’s your device

[earnest crest]

You don't have the same problem, they are on pc, you are on a mobile device.

[junior kestrel]

HOW ABOUT FIXING THE INBOX?????

[gentle oyster]

Just hit all three Actians with exos, no auto activation nor tokens to activate manually. That's a new one.

Oh, it's worse than I thought. I got absolutely no cargo. What the hell, Scopely?

Nevermind, it's my CoW grinding. Really need to dump the hostile limit.

[quick olive]

ok, so definitely have a bug right now ... my stella has 0 hp, little skull - and i can still attack (and kill) exchange transports, get xp and codes from each kill.

[earnest crest]

Level probably hasn't updated yet, I'd just keep going til the hull gives way, or dock.

[quick olive]

... and clearly i'm an idiot if i'm reporting this, but what can i say?

[bold drift]

Can't log in. Connection is good. Game is up to date

[earnest crest]

Reset your router first. If that doesn't help, try rebooting your device.

[quick olive]

@earnest crest finally boomed, thanks!

[glacial pecan]

Inbox, inbox, inbox, inbox, inbox, inbox, inbox, inbox, inbox, inbox, … … …😎🖖

[pine cargo]

@earnest crest when are you guys going to fix access to Starbase on iOS

[keen surge]

Out of curiosity, is it destroyed in the icon from galaxy/system view or just when you're scanning hostiles?

[mild timber]

This is svr 40, wtf did you do this time $copley? Are you selling packs to get back to your server? I think we had a guy from s13 too. I guess the quality bar is pretty low at $copley.

[vocal pulsar]

I posted that in #🌌-galaxy-chat ... Very screwy stuff going on here

[honest coyote]

5 days, contact help desk (chatted with what looks like two different people), and the Apex in the lvl 34 system is still stuck on server 29. <@&509690795536941056>

[latent epoch]

There's an issue with the in game bug reporting. After 2 days the ticket is closed without any response Has happened to me twice now.
Even their stupid bug reporting has bugs, what hope do players have.

[quasi solar]

Not sure why, but my klingon get 2 extra kills. Same level/rep for klingon and romulan

[keen surge]

Kill another 39 and check again?

[quasi solar]

No change with other 39, when i try. But its was happen yesterday to at same system

[keen surge]

And you definitely didn't kill any 40's? 🤔

[quasi solar]

Very sure, add my kills as attachments.

[digital sky]

I cant get into the starbase screen. Cant for several days already. Keep getting stuck in this screen.

[ornate rapids]

Why do unlocked refits still show in the amalgam refinery?

[dapper lantern]

Good day. I cannot access my research tree. The screen just hangs. Started yesterday.

[spiral venture]

Update your game

A patch released yesterday for it

[dapper lantern]

Ok

Fixed, thanks

[burnt zinc]

Research tree was unavailable for 2 days. now it‘s fixed… compensation ( for missed research-events…). NONE😡

[silent mirage]

Why does the game occasionally run at 90%+ GPU when another game is running some times. Other times it stays down at 24% with no trouble.

[charred crater]

my guess would be that it is not designed to run with anything else in parallel. 😦

[empty pike]

Anyone else have a problem with max cargo on surveyors? Example, my Lat miner has a max cargo hold of 150k but when mining it stops at 147.17 k doesn’t give me the full cargo icon or anything. And I’m mining a full 184k Lat mine.

[grave yarrow]

You got laan below deck?

[empty pike]

I believe I do yes.

[grave yarrow]

Laan works correctly, but the display overstates her boost

So she boosts your cargo to 147.17k, not 150k

[empty pike]

I see. Thank you for the clarification

Hey Scopely. Fix the bloody Laan bug. Make the cargo display work right. 😉

[grave yarrow]

Its even in the known bugs list in this channel 😅

[empty pike]

Maybe they should work on clearing that list. Just a suggestion. I’m mean they may not get paid to do that but it would really be wild to surprise the clients by fixing that list.

[pine cargo]

Me too. No response from support

[earnest crest]

They are working on clearing the list. I've updated it a few times recently with removal of old stuff.

[forest bison]

Good day. I can not run application on my android phone. Game is been loaded till 76%, then retrying .... and nothing happens... Cleaned the cash, game data is about 6GB...

[forest bison]

In addition: sometimes game is loaded 100%,But then black screen with a sing in rigth buttom corner Adjusting

[olive gorge]

I know you cannot warp while debuffed but after getting stung today I couldn't move either, new feature or bug?

[earnest crest]

Could be a variation of the desync issue when players move miners and find that they flew to a different system.

[fleet ruin]

Not sure if anyone reported this to the development community, but did anyone notice that the favor Prophet's Reward has no matching Market item and Prophet's Gift has no matching Favor.

I am assuming that Prophet's Reward is Gift and vice Versa, but at the next update can someone fix this simple bug/defect.

[fleet ruin]

Could you summon?

[earnest crest]

And prophet's reward is just above your red circle.

[little smelt]

Server 14. Mantis systems 38/39 still not working. You’re about to start adding all players. We need this fixed. It’s been months now.

[fleet ruin]

Actually on my PC version that says Prophet's Prize

Oh wait I see what you mean further down found it

[civic torrent]

Can we please fix Galorndon Core? Supposed to be a 29-31 Hostile area but it spawns tons of 27s. It makes it difficult to finish the Chamion faction dailies all these misleveled ships in there.

[twin parcel]

Server 32, Mantis systems 33, 34, 35, 36, 37, 38 all still broken. Higher probably broken as well just not wasting tokens to look. It's been months, and nearly as long since it was even acknowledged. Is anyone even pretending to care at this point?

[earnest crest]

It is being worked on. The script doesn't fix the problem as well as needed. When they have a fix in place, they'll let us know.

[cunning frost]

Uh huh. I have no idea what the objective is, but I guess this one is a hostile hunt?

[plain linden]

StarTrek Fleet Command

[winter bone]

guessing then that there is no current timeline that exists for that fix?

[hidden condor]

Oh for crying out loud Scopely. Why must we endure the horrendous Event lag EVERY SINGLE TIME! 😡

[dusky juniper]

Lag lag lag ….. 🤮🤮🤮

[fringe sparrow]

What events?

They where there 5 min ago.

[hard venture]

Faction stores all blank

[dusky juniper]

The game is barely NOT responding 😡😡😡

[fringe sparrow]

Ok they are there now.

[plain linden]

most of those problems are Firewalls n Rams

[dusky juniper]

Playing on a Ipad Pro 11 …

[cunning frost]

Mine JUST disappeared on me when I posted that.

[late mica]

The event board doesn't work. And i can't even click on the claim loot box thing.

[marsh kayak]

EU 164 completely laggy

[twin parcel]

Star Trek ADJUSTING PREPARING Lag Command, Waiting for Loading Screens. Also, communication error every 10 seconds since noon and the BORG events that were stuck at retrieving now don't show up at all. No events do. 😄

[marsh kayak]

Events and Chest menus not loading

[fierce hare]

No events on US 49… it’s a virtual pandemic

[late mica]

Also whatever this is lol.

[main coral]

Same

[candid chasm]

Same on Server 60 - Franklin.

[minor quarry]

Same on 113

[uncut lake]

Clear your loc, go have a coffee, and everything will work

[minor quarry]

Just did that no luck

[plain linden]

bugs are actually code/develop error/issues not 'internet connection/firewalls/antivirus/ram/device etc...

[arctic pumice]

The shop doesn't work, I would like to buy things for the event which I can't see.

[warm temple]

S12 events don't appear to be scoring

[main coral]

They forgot to load them.
Wanna bet they'll do an ad-hoc maintenance ?😏

[hard solar]

Lllllaaaaaaaaggggggggg

[native oyster]

pretty much the entire game is broken and unplayable right now...free gifts broken, store broken, can't target hostiles, events not scoring, and the list goes on

[silent wave]

game again unplayable cauae lags and bugs @umbral nexus time for compensation

[twilit grail]

Claim button is greyed out on server 13 users

[native oyster]

S80… events are empty. Loot box can’t be claimed. Refinery is empty. Can’t recruit officers.

[runic wedge]

Just so poor..week after week the same issues …💩

[twilit grail]

Events are showing retrieving

[civic torrent]

Hostiles broken ✅ Events broken ✅ Reward chests broken ✅ Research broken ✅ Wallet not open ✅

[warm temple]

Stop adding content until you can get a daily reset to work without a hitch

[plain linden]

its call a "BREAK" go take a walk!

[winter solstice]

https://tenor.com/view/zootopia-sloth-oh-right-lag-loading-gif-5016247

[hard venture]

Refinery broken as well

[marsh kayak]

Who pulled the plug of the database server? 😂

[twilit grail]

Please for the love of pete fix the bugs.

[livid grotto]

https://tenor.com/view/scopely-scopely-content-scopely-not-this-day-a-day-may-come-gif-18702278

[dense belfry]

what is wrong with your game scopely

[plain linden]

its a cloud inside a cloud most likely AWS Servers

[dense belfry]

no more boats and hoes till the game is fixed pooply

[uneven osprey]

Scopley's morning lag is strong today

[twilit grail]

There are so many clouds that it is causing a storm lol

[dense belfry]

💩

[lyric fiber]

https://tenor.com/view/hamster-servers-gif-10507027
Scopely Server Hamster

[round vortex]

I have no Events no Alliance Shop or Raffinerie

[marsh kayak]

Won't take long and we'll get a maintenance for 3 hours again 😁

[lethal ember]

Way to keep it sucking today Scopely. It’s hump day did everyone at Digit decide today was a Friday and left for a long weekend?

[daring crag]

i think we all dont have it

[bright trench]

Same on 157

[native oyster]

this is not acceptable, scopely

[hard venture]

I do like that every data at event reset Devs and Moderators disappear for an hour or two 🤣

[livid grotto]

https://tenor.com/view/they-need-to-pay-for-what-theyve-done-billy-mcbride-goliath-they-need-to-pay-the-damages-they-need-to-face-the-consequences-gif-23204740

[warm temple]

it's lunch time

[dim carbon]

No events, lots greyed out. Nice to see things are on the up 🤦‍♂️

[twilit grail]

Developers at Scopley look at each other and say "Today is a great day"

[daring crag]

no refinery and faction stores too

[crystal ferry]

Retrieving preparing and scanning

[limber ermine]

Nothing is working. Found a way to screw up the system again. Fix it!!!!!!!

[umbral cave]

Always something!👎

[daring crag]

those bugs only works for scopido

[deft echo]

https://tenor.com/view/pepe-gif-21689675

[dense belfry]

go home scopely youre drunk

[native oyster]

and no EVENTS, then all events, then no events..

when your team of designers woke up today and gathered, did you all just decide, "hey! let's see how many game features we can break at once!" ?

[plain linden]

https://tenor.com/view/the-simpsons-homer-simpson-hiding-embarrassed-bush-gif-17685536

[molten dew]

Wtf, seriously, wtf

[narrow heart]

Reporting lag as a 🐞

[candid fog]

holy lag batman

[livid grotto]

https://tenor.com/view/scriptware-gif-20822217

[silent wave]

@topaz aurora @thick pike @sacred parrot
pls stop holiday and start working

here are more bugs then persons try playing the game

[warm temple]

There is a thing in IT called QA testing, been around for a few decades, try it sometime.

[dense belfry]

@umbral nexus

[whole wind]

wtf..... every day the same when the events start...

[charred cloud]

Restarted several times, nothing is loading. Great work again scopely, can you be more incompetent than this?

[whole wind]

@umbral nexus use your contacts

[cedar dagger]

Easier to ask if anything works than listing what isn’t at the moment.

[charred crater]

Did you guys every read the nice reply scopely gives you when you complain about LAG?

Here it is:
**There are occasions where specific players/ servers are affected by lag. Usually, this is a temporary situation that resolves after a few minutes. We kindly request your patience.

For performance issues, to fully enjoy our STFC, the minimum requirements for your device need to be fully met (more details can be found in our FAQ "Game Crashes"). Please review and proceed to the necessary steps to enhance your performance.**

[crude nacelle]

No events loading and can’t even contact Customer Support

[unreal epoch]

Don't waste your time!!! they stopped careing a LOOONNNGGG time ago! Just NOT worth playng any longer!!!

[kind vale]

Okay, what did you do, Scopely.

[young flicker]

lol, not even the Store is working. They really have screwed up now

[charred crater]

Patience is running low at the moment

[kind vale]

Server 87 is borked right now.

[native oyster]

Insufferable lag, fix it. Not necessarily asap, logged off for the day because the game was unplayable. If you can find it in your capable hearts, I'll try again tomorrow 06.00 Dutch time, thanks.

I realize it might be amateur hour by this time, but I hope you can try. Thank you so so much.

well this bug was a good one... i just completed the final cow milestone three times

[elder kernel]

Events are still retreaving. Faction stores are gone. Android. Server 55. Tried restarting, clearing cache, and changing my internet connection. Hasn't improved over a 30 minute time period.

[wet brook]

😒

[charred cloud]

AMATEURS

[marsh kayak]

Now I'm getting kicked of the game 😂

[kind vale]

Connection Issues, Time-Out Errors, Stores, Gifts, Recruit, all borked out.

[charred crater]

No no... I bet they consider themselves professionals

[olive wraith]

S45 having multiple live ops errors, boots, restarts, no refinery

[young flicker]

add refinery, recruits, alliance store. Virtually any page that has additional menus

[cosmic yoke]

Same with server 54

[pine pecan]

total colaspse now

[marsh kayak]

DDOS?

[native oyster]

Constant kicks

[native oyster]

🤣 der ist gut

[civic torrent]

Guys just remember if the in-game store is broken you can buy through the website store! Don't let nothing working stop you from making purchases!

[light ermine]

i get booted when i collect syndicate XP 😄

[umbral vale]

Weeeeee, just Scopely things

[limber ermine]

wow can't even log on to stay on. Get ready for the hugh crash

[whole wind]

and again no statement from pooply or the <@&509691205798592532>

[charred cloud]

And now after every 30 sec

[native oyster]

L uck em

[verbal hawk]

Looks like update fixes the reserch, but kicks you out when in their

[knotty canyon]

Error messages at the bottom looks like the servers memory is full

[native oyster]

Maintenance for 6 h in 3 2 1….

[ruby pelican]

152 same, network error 503

[native oyster]

Nothing to add at this point, raised.

[marsh kayak]

No one had to buy anything if we got a free gift chest each time they fail

[lofty ferry]

Same issues, its unplayable

[stuck hemlock]

can't login to the game.... something going on? is there an compensation chest?

[wet shale]

Idem 159

[dense belfry]

game is down now cant log in

[lofty ferry]

https://tenor.com/view/grrr-gif-18348448

[round vortex]

Every 10 seconds 😡😡😡😡 <@&509691205798592532>

[dense belfry]

server 75 is kaput

[native oyster]

No Events visible, No fraction Store visible, and now No Login possible. Nice

[charred crater]

see, @charred cloud , problem obviously is on your side... Doesn't matter that you can stream 24 p0rns simultaniously at 4k resolution. Scopely says its your connection that is at fault

[charred cloud]

DEAR SCOPELY, how about some competition for the past weeks of lag’s, crashing and non whatever fix for the problem?

[kind vale]

87 is shot.

[silent wave]

how high the raise is? cause each day the same and norhing realy changed

[neat cedar]

server 140 broken as well

[native oyster]

its not a Bug, its a feature..

[floral shadow]

Server EU 151 also network issues. Time to pay the hamsters again.

[stuck hemlock]

weeks and weeks we report the game is buggy when will it be taken serious?

[warm temple]

server 12 broken

[quasi smelt]

Nice event reset🙈 error on server 134

[iron verge]

Game crashes seconds after opening.

[deep hemlock]

Every server is broken.

[livid grotto]

Had this 15 times in 2 mins.. must be my internet connection 🤣🤣🤣

[charred cloud]

Ohhh, how stupid of me. Thx for enlightening of the problem

[glacial cargo]

lol same

[pallid pecan]

EU 156 Server broken

[elder mulch]

Nothing works. Network error 503 👿

[native oyster]

Unplayable at all

[dense belfry]

@sacred parrot @thick pike @topaz aurora @umbral nexus @earnest crest @native oyster can we get some sort of acknowledgment that you're working on it at least

[rocky terrace]

Honestly, why bother here??

[native oyster]

keep getting booted due to no connection...my connection is fine...it's your game, please sell this to a competent company

[livid grotto]

We must all have shocking internet connection 🤣😅

[raw quiver]

Get your so called "servers" working, Bugely!

[opal stag]

server 109, keeps losing connection

[wind crypt]

Borg attack?

[median hull]

I'm also getting network error 503

[unique hornet]

Game is out to lunch. So is support.

[hazy rain]

Solar flare

[arctic pumice]

Backend is completely broken

[livid grotto]

https://tenor.com/view/hi-cutie-sunderland-balls-baller-gif-16017134

[high orchid]

Constant loop network error, restarts network error

[main coral]

I mean... it's obvious. Isn't it🤣🤣🤣🤣

[verbal hawk]

Nope kicks me out all the time

[chrome fractal]

S11 is busted as well. Wake up the intern to reboot the server!

[sturdy crow]

Wtf is going on with the game?! <@&509691205798592532>

[rocky terrace]

“QUIT” 🤔😒

[hardy fable]

Unplayable continuously rebooting

[native oyster]

#👾-bug-reporting message

[oak furnace]

network error 503 unable to connect. i tried to repair install from launcher no change. on PC and mobile same error on either platform.

[cyan citrus]

game servers have been assimilated

[glacial cargo]

the problem is going in cycles

[native oyster]

I don't understand how can a day launch with no particular new events can be screwed like this

[marsh kayak]

I just got a reply from support, to get rid of this, we just have to uninstall the game without reinstalling it. Problem solved.

[rancid dune]

Server 9

[elder zephyr]

113 sis down keeps kicking

[native oyster]

Issue has been raised.

[karmic jungle]

The game crashed it's impossibile to play @umbral nexus what happens? Server 138

[keen timber]

Major lag, booted out the game every 10 seconds, just enough time to shield up.

[subtle plinth]

170 also

[elfin scarab]

Server 176 same here

[elder mulch]

Perhaps it is the spy 😂

[sullen cave]

Remember how players used to joke about how unstable the STFC coding is and how breaking previously stable content was common place?

Well, Scopely has topped themselves today

They have dug so far under the sub-basement, cashback might be the only way to get themselves out

[outer dagger]

86n same issue

[elder zephyr]

do you fracking job scopey!

[native oyster]

yes, scopely, u can..

[cosmic yoke]

<@&509691205798592532> just quoting someone here when I ask did @earnest crest turn on a microwave again is that why servers are crashing?

[jade salmon]

did the update and it made things worse....way to go scopely

[queen mulch]

Great bug release today, Scopely! Super lagged, errors out the ears, and finally it decided I couldn't connect anymore. Multiple reports of the same issues on S64.

[gusty pivot]

What have u done I lost all my holodeck missons now I get no Internet connection or a 505 error all thus money to do what break things let's all buy soke toy startrek ships and break them

[main coral]

Scopley servers have a memory problem.
We should chip in and give them some money for some virtual memory

[charred cloud]

Free gift box better be a good one

[livid grotto]

https://tenor.com/view/putin-gif-25022192

[native oyster]

Do scopely have celeron based servers?

[subtle plinth]

Where can I get it? Only pay for it? 🤣

[stuck hemlock]

everything is working guys it's the same lag like always don't understand your complaints 🙈

[obsidian spade]

Okay, just had back to back to back game crashes. WTF!!!!

[arctic pumice]

Put the shop online, so we can buy the 250€ Anti Lag Pack

[queen oyster]

Is anyone else getting an error??? (sarcasm)

[chrome fractal]

Eco is offline, maybe rocking in a corner of his office.

[silver gyro]

That'll get you banned here. Scopely mods don't like boycott threats.

[fluid tinsel]

Keep getting connection issues and getting kicked out of game

[oak furnace]

there arent running on the top of the line 486DX???

[elder zephyr]

ofccley call it bugged sapce 9

[sour spade]

Love that my pc client keeps telling me that I need to check my internet connection with a 503 error

[warm temple]

486sx

[marsh kayak]

They still use the Atari they played on ages ago

[native oyster]

@umbral nexus please sell this game to a competent company...you guys clearly can't code a simple clock, much less something this complex

[charred cloud]

Sx386

[queen mulch]

All bugs and lag are simply new "features" for us to enjoy!

[hollow shoal]

Scopely!!!! Fix this 💩

[cedar dagger]

Can’t stay logged in long enough to get anything but a communication error.

[somber rune]

Same here on 156, impossible to play

[livid grotto]

https://tenor.com/view/ren-oldman-sacrp-broke-server-deleted-gif-19755670

[native oyster]

IDE seagate drives and 10mbps network

[silent wave]

can they payment players pls spend scoply a Pentium 2 processor to upgrade their equip?

[sullen yew]

game crashing repeatedly

[lyric fiber]

https://tenor.com/view/monkey-developer-software-coding-debug-gif-15160023

[plucky peak]

52 is down

[sullen cave]

So, to confirm, Scopely mods are the only ones working on the problem at this time

[foggy bloom]

it'll be AWS's fault 😂

[raw quiver]

I don't know, but this here is their main computer:

[fervent quail]

73 down

[old knoll]

holy wtf 😡😡😡😡😡😡 SCOPEY IT'S ENOUGH !!!!!!!

[unique hornet]

#putbugfixesbeforenewcontent

[elder zephyr]

canr't comple dailys better be compo

[verbal hawk]

High memory

[main coral]

Pentium IV, 2 Ghz🤣🤣

[marsh kayak]

It's a dial up connection...