👾-bug-reporting

[waxen saddle]

Missing the new carmadas. Both the UC and rare armadas. In pic for example the rare 42 doesn't exist.

[slender ravine]

Haven’t been able to activate services for a week or two now

[nova tusk]

Clear localization

[slender ravine]

Thought I had done that…just crashed game I guess. Clearing worked. Thank you

[molten dew]

Server 77 has hostiles stuck and untargetable in a stupid amount of systems including apex in actian space

[frozen burrow]

sick and tired of this

[frosty fog]

#⭐-official-announcements message

Are you also working on the queue not appearing for sale in the $tore?

[little anvil]

Ran multiple cardassian armada got 0 points in slb??

[grave yarrow]

Did you do rates and or 3pics?

[slender halo]

Does anyone else have a 20% drop in Cargo Space after you leave the station? Happens on all ships regardless of crews. Also both mobile and PC are showing this.

[light plaza]

Yeah

[earnest crest]

Mantis research bug, it's falsely applying to other ships while docked.

[slender halo]

So I'm NOT crazy!

[vocal pulsar]

That's not what candle actually said

[keen surge]

What is a joke? 🤔
And I was too busy catching up on hours of these silly posts that I wasn't here for 😬

[merry vessel]

Back key is greyed out on some screens on pc, can still get out by esc but shouldn't have to.

[uncut lake]

Clear localisation or change language settings to force a reboot. Should work long enough to activate the service

[unreal portal]

Toss another bug onto the pile. I know it'll never even get seen here but whatever. I'm over it.

Critted an away mission that's supposed to award a shard. I'm maxed on shards for Uhura, but it didn't give transporter patterns instead as you would expect.

[native oyster]

Did you check your count before/after?

[finite brook]

I like to report a bug, your customer support ticket system, can you ask them to start replying to them. Some people have tickets open from over a week ago.

[unreal portal]

Admittedly, no. Might just be a graphical glitch then?

[native oyster]

Yeah; I’ve not done that one to test but I think I’ve seen it brought up before 🙂

[grave yarrow]

It has been. Purely visual, shards still get converted to tps

[versed prairie]

Yes, for me too. Before the update, the problem only existed on my Android tablet. Now it also occurs in the PC version.

[sweet creek]

So we’ve had armadas just error out tonight, usually rare or rare eclipse…

So it counts down, freezes, puts you into battle, then says “armada is invalid” and doesn’t fight. Have had 2 armadas in a row. Please fix @umbral nexus

[violet cypress]

@umbral nexus Red skins on Ent/D4/Augur don't cloak with the ship. Can't be targeted but can still be seen

[unreal portal]

If anyone's using Kira, she breaks 'em. They take ages then fail as if the leader isn't there.

[sweet creek]

That would do it… pretty big bug

[unreal portal]

Yup. Not like she's specifically designed for carmadas, right?

Imagine nerfing an officer that does her job better just to sell more shards, and then having her just flat out break the armadas, wasting the directives 🤣

[high sinew]

also territory store not working now ,,,, cant do any thing right can they

[uncut lake]

Territory store is loopy since the arc start. Clear localisation or change language settings to force a reboot

But yesterday Update fixed that problem for me. You have updated yours?

[strange field]

No Update in Apple AppStore available.. Still M46.0.0. 🤷‍♂️

[sour notch]

Uhmmmm our star base progress is GONE

[livid grotto]

This one has been reported to Scopely more than 10 times over many many months by many members of my alliance, still not sorted!

[magic horizon]

Have you done the usual restart/clear localisation/reinstall game?
Just you or the whole alliance see the same status?
Did you move it to another system to mine a different resource?

[sour notch]

Yes and it’s everyone in my alliance. Tried to relocate to mag plasma, got error 26 and the station was suddenly back to zero. No one can do level dependent research, it says you need to build the ASB. We were level 7 before this

[gusty fossil]

Not quite Fanny, two of our commodores so far (we're the same alliance for the benefit of here) can see the original progress still.. but everyone else sees the same as Fanny.. all affected alliance members have level locked research issue regardless of rank

[sour notch]

I suspect they can still see progress because they haven’t tried to “do” anything to it. Once they try move or whatever it will be nerfed for them too I reckon

[magic horizon]

One possible solution would he to ‘go’ to the ststion and back to the research. That can make the station appear correctly and allow for research to be done.
Also those who can see it and move it, should but not to morska, pjem or rator.

[slim ruin]

anyone have issue with territories mysteriously self activating territory buffs?

[verbal plover]

When looking into battle reports, the "back" button no longer works, which means you have to force-close the game.

[slim ruin]

you dont have to, click on player profie and then go back

[uncut lake]

You should be able to get out by clicking on the leader name

[viral river]

missing 6 hr daily event at 6am et on Server 89

tried restarting and using a different device (PC & Android) same on both

[slim ruin]

did you check on academy if there is any at all ?

[viral river]

not sure what you mean by academy, stfc.ovh has a ship SLB event listed

[spiral venture]

I think he means the academy server

[viral river]

the what? @spiral venture

[spiral venture]

Sorry auto correct. He means The Academy Discord server

[viral river]

dont have that one, you have a link?

[spiral venture]

https://discord.gg/6t94nkSY

[red bridge]

Can anyone help me? I have had a ticket in with Scopley now since Saturday last week with no response apart from the bot. I purchased projectiles with the loot, it has been taken from my account but I don’t have the projectile - it is saying I need 75/75. Help me please 🙏

[grave yarrow]

You probably bought the ionic disrupters needing the 2nd Ressource to unlock whatever other epic particle

[viral river]

yep, shows a ship upgrade event ongoing in academy discord also @spiral venture

[grave yarrow]

So you got let's say 75 cryonic projectile parts but no epic projeticle parts. You need both

[spiral venture]

Like CR said you only have 1 of 2 shard types for it

[red bridge]

I bought the triscellion projectiles

Before the purchase I had 32/75, now after purchasing the remaining I have 0/75

[grave yarrow]

Can you Screenshot your projectile section and post it here?

[grave yarrow]

And also Screenshot the projectile you wanted to buy?

[grave yarrow]

You unlocked the ionic disrupters. Those took 75 epic projectile shards you needed for every other epic projectile except temporal.
You basically ruined your own chance of getting that. And cs ain't gonna move a muscle about that

[red bridge]

So are you telling me I can only ever have 1 projectile until I quit the game?

[grave yarrow]

No

You just have to rebuy the epic projectile parts

[red bridge]

But it came with them

Here

[earnest crest]

Unlocking trisk requires 75x of both unique shards, and 75x of the generic epic proj shards. Using 75x to unlock your Ionic means you no longer have enough to unlock trisk

[drifting trout]

Did he say he just unlocked ionic? Maybe that was long ago

[earnest crest]

You also probably don't have enough unique shards if you can still see that exchange. I'd open up the refit section and click on trisk.

[red bridge]

Sorry. I need 3 sets of currency to unlock them?

The ionic was a long time ago. Not this arc

[earnest crest]

Click on the trisk refit and open it up.

[red bridge]

They have screwed me out of the epic shards somehow

Even though I haven’t used them for anything 😡

[native oyster]

Were you a few short of the refractive beam?

That uses them too.

[red bridge]

I haven’t unlocked any others

[earnest crest]

When did you unlock refractive beam? this arc? long time ago?

[red bridge]

Would have been a while ago

[earnest crest]

You're missing 30x unique shards in that SS. When did you make the exchange for trisk shards? all in last few days? some at the very beginning?

[red bridge]

It was a week ago, stupidly, I did it when we were all experiencing issues.

[earnest crest]

And can you post an updated version of this SS? it already has old information on it.

[red bridge]

Miss clicked and added a load more in there 🙈

I am now wondering if I am being an idiot and somehow spent the epic shards without noticing

[earnest crest]

There are only two places to spend them from that SS, and you said you unlocked both a long time ago.

[red bridge]

I was trying to be so careful too.

Thanks for your help in making me understand what is going on. It would have been nicer if they had come back to me a actually explain it in detail what I did wrong as at the moment I am just guessing.

[earnest crest]

You should contact CS and see what the exchanges gave you, because a lot of that isn't really adding up.

[red bridge]

I know. I contacted them a week ago and I haven’t had any sort of response from them

[native oyster]

Game is freezing on pc when you look at battle report.

[neon rivet]

at least you got an away team mission to crit. I've got a 70% chance to crit "lead expedition" and I've failed it once, out right, once in the last week, and have failed to crit it 15/20 attempts. That is not a 70% crit rate, and it's seriously impeding my Newton print acquisition rate. I refuse to pay $100 for 27 Newton prints. That's an obsurd pack price for that few prints.

[neon rivet]

was doing that to me yesterday, on PC and iOS. I just had to restart a few time, and get the game to get over itself, and work right.

[native oyster]

PC version. When viewing Battle log, the back button still gets greyed out, meaning the application must be force quit.

Luckily I know the shortcut to task manager.

[neon rivet]

we all do. three-finger salute

[native oyster]

Oh they teach it in kindergarten now. I did not know that.

[raw coral]

When you are low on hull and get tagged by a Mantis, your ship is marked as destroyed and back in base. Yet when the timer runs out the ship re-appears in the system where it was tagged. https://media.discordapp.net/attachments/678885859625271306/1022336948137906277/IMG_1719.png

[native oyster]

well, the red looks cool! but I have no idea why this has been changed.

Im on the PC client, after yesterdays update, when I run armadas, the circle is red.

[frozen burrow]

there's no profit in fixing it... or anything else for that matter.

[ornate rapids]

is the starbase supposed to be translucent?

[coral lotus]

Lucky one... You can see your starbase..., my alliance can not do anything with it, due to starbase error 26 for several days already...

[wheat dagger]

And if i want to Klick on the Starbase Button the Game crashes in 9 of 10 cases. Scopely please repair it.

[terse canopy]

The second day after the update, there is no way to play the PC version, there is no way to capture the bot

[wicked vigil]

I am playing on the PC and my internet is verizon 1G fios

[gray gyro]

https://cdn.discordapp.com/attachments/957792522296520816/1022878984473677885/image0.jpg
I know Scopely like to delete PMs on a regular basis. But AC?

[fiery juniper]

Here we go again: login problems on server 60 with horrendous lag…

[woeful veldt]

Discovery looks way different than it did on the show

[spiral venture]

Do you have the game open elsewhere?

[ornate rapids]

zooming in helps, and going to galaxy map and then back in system does to, it's an annoying bug tho

[little rune]

Can we not fix this. Not one person in our alliance can turn on services

[spiral venture]

Clear localisation

[little rune]

How do I do that on an android

[grave yarrow]

In the game settings. Tap your avatar, tap on settings, General settings.

[gray gyro]

Profile>settings>General>Localization

[little rune]

Hey look at that...worked. thanks

[weary escarp]

Oh the irony, trying to farm venom with broken Actian Apex in the system using my broken Mantis

[mystic flume]

Multiple ships in armadas won't simultaneously show their armada timers.

[sudden shoal]

Server 65 has 2 actian systems with bugged apex (they can't be targeted and a new one can't spawn while the original is still alive) What is being done to fix this?

[prisma cairn]

Thank you

[ornate rapids]

same in 81, the apex seem to bug 😦

[wicked vigil]

Yes, but they get logoff if I log in on another device. I play on tablet, phone, and the PC. Is that why?

[spiral venture]

Yes. You need to do a full log off on the other device

By full log off I mean close the game and don’t leave in background

[wicked vigil]

When I logon on another device the device I was playing the game look like this.

[spiral venture]

Yep I know. You still need to fully log off

Otherwise you get the orange wifi sign

[wicked vigil]

Thank You! 😓

[floral lantern]

@topaz aurora @toxic hornet S61 - Apex hostile is stuck on both Norght (lvl 34) and Boneshi (lvl 35) systems, please halp! That's two systems pretty much dead for farming!

[grim moss]

Since the PC client update yesterday, some pages occasionally have the Back button greyed out. I need to force-close the client to get out - event escape doesn't work to quit the game.

Note the split-pane chat is up in this screenshot, but it happens whether or not it is up.

[wicked vigil]

Click on "Alliance Territory" should bring it back or whatever tag next to the back button

[wicked vigil]

We have them all over on 52

[cosmic yoke]

When receiving a critical success away team mission, is it possible that we can actually receive transporter patterns if the officer is maxed? I find it a little bit BS that instead I was given nothing.

[stoic jungle]

Server 33: Actian 36 and 37 systems have stuck Apex hostiles. Actian 38 system has only two hostiles. This is making for some very challenging grinding for a big swath of the server in that power range.

[grim moss]

nope, nothing happens when I click there. If I click "Store", it takes me to the store, where the back button is available, and when I click it, it brings me back to the alliance territory screen. The back button there is available until the page finises loading the territory buffs, then grey out again.

[weary escarp]

I raise you:

[grim moss]

If I click it before it greys out again, I can get out, so that's a work around, but it still needs to be fixed.

[grave yarrow]

It's purely visual. You got tps instead

Unless Scopely broke that mechanic 😬

[cosmic yoke]

I didn’t get any tps I have 3028 that’s what I had before I opened this..

[weary escarp]

How fun, more broken mechanics

[wintry viper]

Change ship get this and freezes

[silver ether]

stuck ship slot A North star Nabok 2-3 hr fix, been waiting 18 hrs. Will I be compensated?

[spiral venture]

Contact CS to get it unstuck

[silver ether]

already did 18 hours ago

[spiral venture]

Then wait for them to respond and fix it

[gray elbow]

Got stuck in alliance help requests - back button in not active. I had to wait until new request and then when I hit help all, it got me out of this menu A new bug after the update? Playing on PC.

[grim moss]

Armada symbol doesn't display sometimes... I have to click around until I find it (the purple circle in this shot only appears AFTER I click it). The only clue an armada is running is the faint purple line from the target.

[wraith pike]

Scopely still refuses to fix the warp speed glitch take note of these photos players scopely tries to incentivize spending while offering a still broken game....

I brought this bug to their attention almost a year ago and they still haven't done anything!!!

[native oyster]

That’s just research?

[lethal sorrel]

it's even worse at the moment with all mantis research applying to everything 😂

[native oyster]

13.7 with no cargo, 12.7 with cargo… lightweight engines.

[wraith pike]

It's not research, the glitch happens when your ship takes damage

[native oyster]

No, it happens when your ship gets cargo.

[spiral venture]

See the above research

[lethal sorrel]

huh, which tends to happen when you get damaged and survive a thing 😄

[wraith pike]

No I've tried it in PvP and the same glitch still happens

[spiral venture]

Got some screenshots as an example?

[wraith pike]

According to the engineers, ship damage isn't supposed to reduce warp speed but clearly it does

[lethal sorrel]

Can you replicate these screenshots without cargo aboard?

[wraith pike]

I can cultivate some more screenshots for example I don't have any on hand as I started reporting on this a year ago!!

I can replicate the screenshots without cargo

[lethal sorrel]

You would need to find a player to shoot who wasn't OPC...

can't think of any reds that don't drop anything

[lethal sorrel]

Talk about licking nodes 😂

[native oyster]

Absolutely incorrect. Having cargo slows you down, being damaged doesn’t.

[lethal sorrel]

although it would be amusing and realistic to have to limp home from a combat... 😄

(the first time you had to do it, anyway)

[exotic field]

The back button grays out making the screen inescapable and does not time out. Only option is to reboot. It has happened several times. This has not happened to me until after the latest patch was installed.

[native oyster]

You can escape by clicking the leader’s name and getting out that way, but yeah it’s been noted and reported 🙂

[exotic field]

Uh I tried that, does not work

[stuck stone]

Failed to log in on PC all day , works fine on mobile any ideas ?

Reinstalled and makes no difference

[grave yarrow]

Do you know where the log files are located?
If so, can you send me the "launcher_log.txt" file? That way I can help you find and maybe even fix the issue 🙂

[pearl holly]

I seem to have lost 3000 orbs of prosperity….

[wheat dagger]

Sisko in cpt. Chair does Not 2,5x the Point. Please Check.

[lilac crow]

Same for me

[thorn loom]

Kira neither

[wheat dagger]

Great Job Scopely. I think they have a massiv quality problem.
No one check the events before launch?

[obtuse laurel]

The captain bonus for Fractured Factions is NOT working… again… same issue as last week, same event. Can someone please fix?? I hit a level 37 Fed with Sisko as captain, only got 11 pts, should be 11x2.5 @umbral nexus <@&509691205798592532>

[thorn loom]

Why should they? We even pay for that 😉

[high citrus]

2x 35's 1x 36 sisco in the captain chair, no 2.5 bonus

[slate pivot]

Seeing the same, no captains bonus using any of the 3 DS9 officers

[native oyster]

Why is it that there are so many dead ships in Venom space especially Interceptors??? You can't kill them...

[obtuse laurel]

Legitimately frustrating that there is apparently zero interest in fixing this. Why even bother to work for new officers when Scopley dangles their benefits just out of reach?

[marsh karma]

No bonus with kira as captain either

[tidal plaza]

what's this about?

[obtuse laurel]

They had the same event last week, same captian bonus that didn't work. They are completely silent to us when we ask them to fix things

[spiral venture]

That’s likely because Eco is in Dublin. Not at his discord account 24/7

[slender inlet]

lol that is a dumb argument. Eco is not the one rolling out events still broken when they were already fixed like 1 week ago

[obtuse laurel]

i see that 2 developers are online, I'd imagine they would have their eyes glued to this page to see what things need fixing. If they do acknowledge issues I've never seen it. Nothing in the official announcements or game announcements. TBH you are the first person to respond to me.

[spiral venture]

Well Eco is one of the few able to communicate with us. The rest here arent obligated to

[spiral venture]

Devs aren’t obligated to respond and generally it’s noted and passed on. It was passed on ages ago but it just so happens I have the time to message on here rn so it looks like it’s only being picked up now

[obtuse laurel]

I get that they are not obligated to respond. they have created an environment where posting issues here or through the in-game support tickets feels like talking into a black hole. I get that they will address the issue eventually it is just frustrating that their standard for communication with passionate players is to ignore them until they are unavoidable.

[spiral venture]

👍🏻, let’s keep this channel clear for more bug reporting. If you want you can carry this on in my DM and I can tell you about my thoughts on the communication 😅

[obtuse laurel]

I've said pretty much all my thoughts on the matter. 10-4. thanks

[hard venture]

When are you going to fix scaling issues on iPhone 14 series?

[spiral venture]

Thanks for the picture. The phone just released so it will probably get fixed in the next patch or 2

[glossy elk]

Game always crashes on apple iPads and always has. Number and frequency of crashes seems to vary from update to update but whatever this last update was has made the game nearly unplayable. Essentially crashes every time I click on another players ship. Can completely forget about any kind of pvp with this current situation.

[glacial cargo]

Kira as captain is not giving the bonus points of 1.5pts per hit

[uncut lake]

It was reported, but should work now or soonish.

[spiral venture]

It’s fixed

[spiral venture]

Dock your ship

[glacial cargo]

dock my ship when i had already launched with Kira as captain?

[spiral venture]

Yep

Then send it back out

[quick birch]

Game keeps crashing for no reason

[glacial cargo]

already did hence the bug report

[spiral venture]

Cleared localisation as well?

[hard venture]

That is pretty poor service. The specs have been out for 2 weeks and the details in the beta for months. This is only app/game that still has issues of the hundreds I run.

[languid bloom]

Exchange Arnada's fail to complete. Ships keeps hanging in battle, Armada stays alive as does the ship. Directives gone.

[spiral venture]

🤷‍♂️ Yep and when was Arcfall? 2 weeks ago iirc. Since then Scopley have only done a patch last few days which was Android and PC specific it seems

[native oyster]

Don’t use Kira on eclipse for now 👍🏻

[glacial cargo]

not worked

[languid bloom]

Tnx, we didn't. We ran an 33FKR before, after event switch. That worked.

[misty coyote]

My day counter is stuck on 6

[languid bloom]

Hmm, not sure any more btw, ask around I will do.

[spiral venture]

It’s not a day counter. You need to complete your daily’s and get to the last chest

[misty coyote]

Gotcha

[spiral venture]

Top chests need completing all the way. Just showing you what I mean in specific

[languid bloom]

Identified Alliance member who had her on, going for a retry. Tnx!

[grim moss]

BUG: When completing a Starbase component by clicking on the "5 minute free speedup" button the Starbase view (Not the speedup submenu), the notification that the item is completed doesn't go out in AC. Whether those notifications are good are not is another question, but they should be consistent...

[ebon creek]

<@&509691205798592532> has this bug been brought up? getting trapped in the battle log and not being able to exit?

[languid bloom]

We can tell for sure that DS9 bridge crew causes faulty Exchange Armada's. Problem Identified <@&509691205798592532>. Other crew does not cause the Armada to fail.

[spiral venture]

Yep. Either click on the location button or leader profile. Should clear it temporarily

[ebon creek]

ya figured that part out.. just making sure the bug was pushed up... Thanks

[spiral venture]

Was bought up yesterday when the update launched

[torn drum]

i open battle log and i cant back on PC. I muss close game and start again. Button Back is grey inactive

[uncut lake]

Try to click on the location button or leader profile. Should let you able to quit that screen

[torn drum]

this works, the button doesn't

[uncut lake]

They fix the others grey button stucked with yesterday patch. This one went on strike just after 😆

[strange field]

Still no update in AppStore. 🤷‍♂️

[neon rivet]

Y'all better fix the greyed-out back button bull. I'm getting tired of having to force close the game every time I check a GD battle report/log.

[uncut lake]

Try to click on the location button or leader profile. Should let you able to quit that screen

[jaunty garden]

Are territory services working for others? Activated alliance territory services (ie quantum particle generator) but not showing up

[spiral venture]

Clear localisation cache

[neon rivet]

I'll try that, the next time it happens, but that is just a workaround, if it works. It doesn't fix the problem.

[jaunty garden]

thanks I tried but they don't appear still. I have filed a bug. Someone else in my alliance was able to see the quantum particle. I will try PC client when I am able

[pale gorge]

Contributions are not scoring for bp event on pc, <@&509691205798592532> even after clear local and restart.

[glacial cargo]

now its started to work

[verbal prairie]

Territory zone not activating just a spinning wheel and also unable to access starbase. Happening everyone? Ticket raised nearly 2 days ago still no feedback. Force quit app also. And on latest app version. (iOS). Occurring for all members of alliance not just me

[uncut lake]

For territory service, known bug. Clear localisation or change language settings to force a reboot. You will be able to activate service.

For starbase 26, good thing you done a ticket. Being investigated still, but if you get your base back again soon do not try to relocate it in morska, pjem or rator

[verbal prairie]

It’s occurring for all members of alliance. Why would it be a cache issue? Can’t clear client cache. I’m on iOS. Did a force quit on app and forced restart on phone.

[uncut lake]

Then try language settings

[native oyster]

Can; Profile, Settings, General, Clear Localisation.

That’ll sort you 🙂

[uncut lake]

it's only a workaround so you can activate the service.

[sullen yew]

on server 49 the frozen hostiles are getting worse, in Romulus there are now one heavy and two reg transports frozen

[verbal prairie]

Tried both still the same

As mentioned it’s happening all users in alliance so it’s not a client specific issue. It’s on the server end.

Think I saw others posting similar earlier?

[uncut lake]

It happen still the start of the arc.

[sullen yew]

I stopped using the mantis in actian space until that frozen apex thing gets resolved...

[native oyster]

Clearing localisation resolves it 99.9% of instances. I know what you’re saying, but if you want to turn territory services on then do the workaround 🙂

[uncut lake]

Try to get one of your commodore on android to do it, just in case

[native oyster]

Works on my iPhone 🙂

[verbal prairie]

As mentioned tried both and still the same

[native oyster]

Can’t open it, clear localisation, can open it 🙂

[verbal prairie]

Tried changing language and clear localisation.

[native oyster]

Ok. Well, that’s all we got at the moment.

[verbal prairie]

So territory no longer working, starbase no longer working for entire alliance. Tickets from all members in for 24 hours and zero response. Wonderful. Maybe they should pause on future arcs and fix what’s there with “known” bugs

Thanks for the help on here. Just wish scopely were as helpful and responsive

[sullen yew]

the Mantis wasn't ftp, this really isn't cool. I have used it in over a week because of the problems.

being told, we are aware isn't cool either. I think we deserve some answers especially since it has been like 2 weeks of this

[verbal prairie]

Also happening for android users. As mentioned it’s really looks not like a client specific issue is on server side.

[native oyster]

Or the clients are caching bad data through an error or conflict…

[uncut lake]

The workaround worked for everyone else. It work for me since weeks. I can't do anything more

[verbal prairie]

Anyone from scopely dev on here?

[verbal prairie]

Yup either way it’s either app issue or server issue for scopely to fix. If it’s happening across platforms and all users in alliance. Post changing language setting and clearing local cache

If only they would actually respond to the ticket.🤦🏼‍♂️😂

[glacial cargo]

i keep getting the wrong level auto kill trying to get me example, it tells me that a level 23 ship is going for me when it is in actual fact a level 34 ship

[sullen yew]

all of the advantages of getting the Mantis before it becomes ftp are going to be gone because we all would have had ships large enough to avoid the crowded lower systems..

[ruby cypress]

@topaz aurora @thick pike Getting an issue with the iOS version of the app. The fourth research slow doesn't show. It looks like only 3 at a time will show, because if I complete a skill, three skills still show and I can start the 4th one by going to the R&D. Something off with the display. The PC version works fine.

[spiral venture]

If your on the latest Android and PC update it’s been patched. If your on IOS next few days it should be out but otherwise localisation cache clearing and change language works. Putting a ticket in won’t get you anywhere

[prisma cairn]

That's happening in the Territory menu too. You have to go into the Territory Store and back out again for the Territory back button to un-grey out.

[fossil dust]

even with the new update, I still have to change languages on the PC client to be able to activate territory services after a takeover...

[spiral venture]

Weird. People were reporting it was fixed

[fossil dust]

ill try a repair

as I tried to change back to English and it didnt change, but yet it said I was set on Englinsh

[spiral venture]

👍🏻

[spiral venture]

You might need to reinstall the game and delete any files left behind in the install folder

[fossil dust]

should not have to do that for a modern program, this isnt windows 95 anymore

[spiral venture]

That’s the fix for your language settings issue

Not the TC issue

[uncut lake]

Spinning wheel are back for me 🙈🎡

[fossil dust]

and as you can see its not fixed

[spiral venture]

You lied to me 👀

[spiral venture]

Dungeon! Now

[uncut lake]

It was working 😅 all day!!!

[spiral venture]

Lock yourself in and throw away the key

[uncut lake]

Can I lock myself in my bed? It's comfty

[spiral venture]

No

Dungeon

Asap

[uncut lake]

I bring my coffee maker with me 😝😝

@spiral venture grey button back too 😅 didn't had it since yesterday either

[ebon creek]

oh fun one more bug to look fwd too

[jaunty garden]

Thanks for the heads up

[reef fjord]

Loving the getting locked in battle logs, only way to fix is restart game

[spiral venture]

Click leader name or select the location

[dense hornet]

Spinning wheels are awesome

[normal pine]

heres a Bug cant leave this page at all or any other 2 cant go back

the arrow is not working so when i click on it it dose nothing

so only way i got it to work is to close the game and reopne it so i could get out that page

[civic olive]

I have exactly the same issue and so the same solution... it can appears on any screen where the back arrow is present.

if you have any kind of button in the screen, try it, sometimes it unclock the back arrow...

[neon rivet]

The workaround has been presented multiple times, in the last hour. Click something other than the back arrow that would require the game to change screens out of that log. so, in the case of that screen, try clicking the red pip on the bottom right. Scroll up for other workarounds, presented by the mods.

[whole elk]

The option to redeem 10 Stella blueprints for rogue credits has been missing from my rogue store for a while now. It will be my first Stella but I am stuck at 70/100 and I have reported this to scopely a week ago without reply.

[quick marlin]

How do we get the broken hostiles fixed? On s45 It's now two of the non-heavies in Kronos, and the apex hostiles in actian 37 AND 38. The 38 has been broken since before this arc started. This is absurd.

[twilit frigate]

Getting an inconsistent bug since patch yesterday where the back button when viewing a log becomes greyed out and can only be fixed by clicking the player's name and then closing out the screen that pops up. Happening on both android and pc

[earnest crest]

Wait for them to fix it.

[quick marlin]

And what am I supposed to do in the meantime!? Seethe silently?!?

[earnest crest]

No, relax a bit. Things break, let the fixers fix it.

[quick marlin]

… very well seethes silently

[wicked vigil]

I keep getting this!

[earnest crest]

Ghost ship stuck on a spawn node? it's pretty common these days and getting worse. They're working on it.

[quick marlin]

But serious question - is this a known issue on devs’ radar?
Fair enough if it is - just worried it might be a weird one since it’s server specific
(“well, it’s not doing that in staging - maybe they’re… holding it wrong?”)

[steep gull]

Broken apex on server 45

[earnest crest]

It's well-known, yes. I've reported it several times, and especially now that the problem's getting so much worse.

[normal pine]

but its every time now i go and check my dailys its not working

i had to do check my loca upgades on the HQ to leave it

[burnt bronze]

I have been bitten by new bug twice. On PC, when i go to inbox to clear unread reports, the "back" button and all other navigation buttons become unuasble. I have to restart game to be able to continue. The ESC button doesnt work to go back, there is no choice but to restart

[abstract lichen]

same here

[earnest crest]

Click on your name inside a report and try exiting from there.

[tranquil pulsar]

Red armada bug?

[normal pine]

It dosent work every time I go and check my missions or daily’s it wouldn’t let me go back to my base unless I had a mission Theys moves me out of that channel

[proper hemlock]

Is the mantis debuff still broken? Ships I debuff still manage to warp away. They aren’t being summoned away.
Anyone else experiencing this?

[earnest crest]

Mantis prevents warp initiation. They can warp if it's already been started. Other than that, no, it's stuck unless summoned.

Note that summoned ships look like they're warping.

[proper hemlock]

Ok. I thought sparkles didn’t happen for summoned ships.

[slate dragon]

I just turned in 7 day loyalty badges, I didn’t receive my rewards. I noticed it because I needed the 3 day shields!?!?

[earnest crest]

Needing 3d shields and 7d loyalty badges isn't related at all.

That's a speed up in that pic.

[slate dragon]

Oh…sorry I miss read that

Now I feel really smart….🤦🏼‍♂️

[daring dock]

is anyone else having problems with alliance starbase error/

getting a starbase error 26

tried repairing the game to no avail

[slender silo]

How do I activate my 4th research queue?

[earnest crest]

Buy it from the cash shop, then you can use it. The HUD has issues displaying it, but it works.

[native bolt]

Just participated in three 37 Eclipse armadas, 2 ran by another and one by me. Both filled with six commanders, timer went down, 20 or so second delay, 5 second battle countdown, then nothing. Directives used, no rewards, no battle log. Third attempt showed armada cancelled but nothing else.

[earnest crest]

Been happening lately with Kira on the bridge of one of the ships there, I'd avoid using her.

[native bolt]

BLUF, support ticket already submitted. We pulled all Kira from all the crews, ran another, same bug. Just thought I'd give an update.

[languid bloom]

No bug, feature, red is if you are the starter, purple is started by you Alliance and blue us other Alliance.

[sand wren]

Starbase disappeared. What a joke

[whole hazel]

why are some destroyed hostiles not despawning and stuck in place?

[spiral venture]

What happens after you restart?

[whole hazel]

they still there

[spiral venture]

Then they are hostiles stuck in combat. Sometimes they get cleared during maintenance

[sour notch]

This is by far the worst update for performance and failed features. No iOS updates deployed, I still need to reboot the game after every 5-10 minutes of play due to graphics and control issues. How are players accepting this? It has definitely affected the spending habits of players in my alliance.
To make things worse you report issues that don’t get addressed, or even responded to for days. Issues directly affecting leaderboards or other reward paths. Test the features before release, if they are bugged don’t release!!

[timid cloud]

I hope this account can be removed permanently

[primal raptor]

On the PC-Client:
due to the missing back button i could not leave the menu / Battlelog several times, also the Escape button did not work, only a restart could help me

[hoary violet]

feesha weapon actually kinetic, ingame information is false

[cyan robin]

Deep space ordinance event not scoring as per description. Players are able to garner big scores by using salvage skin on hostiles

[acoustic reef]

Does someone understand this message from support?

[regal dawn]

While they're working on the fix, tap on your R&D Department building, then tap Research. You can then start a 4th Research.
Once the fix is implemented, you won't have to use the work-around. You'll see the fourth Research Queue on the main screen.

[acoustic reef]

Thanks! Didn‘t work yesterday, but tried it now again - and now it started correctly.

[keen surge]

do you have a log export?

[glad sapphire]

I want to report a bug on PC.
While checking a battle log (not overview) if you switch to extended chat on the left side your back button will be disabled:
Workaround is to check a profile from within chat window or the battle log to reset the back button/reload screen

[rotund onyx]

Eclipse rare armada all got the fight animation. Nothing happened all full health and armada still standing but directives are gone.

[pine pecan]

do not use Kira

[spiral venture]

Make sure none of your armada teams are using Kira

[fluid sand]

.
Is this normal?

.
Please, could the location of the 4th research line be changed so that it appears to the right of the existing ones instead of the current one?
He's stepping on part of the Hud.

.
Why does this error message keep appearing when I am with my Mantis in Actian Systems?
They have come to appear so often that they have reset the application. 🤬

[lusty palm]

One moment you have mantis exocomp auto apply and the next you have to apply them ourselves and they are built up in the system can you please make up your mind what is happening

[quick marlin]

You probably just tiered up your mantis, or leveled ops - I forget what those dailies are tied to. Either way it will be back to one and one tomorrow. For today, just enjoy the double rewards.

[quick marlin]

I find it usually auto-activates when hitting the next hostile after picking it up. If it doesn't, a game restart makes them auto activate again.

Agree it's glitchy and could use work, but this workaround helps for now.

[lusty palm]

@quick marlin thanks I will try this move but so annoying it never stays one way

[lusty palm]

No luck but I hope they fix the bug in time

[dark sonnet]

This bug is starting to greatly impact our server, specifically the Actian systems. Multiple systems have bugged Apex.

Any word if they are working on a fix for this?

[severe fern]

Regularly there are NO buff ships spawning in the Mantis systems, making it **impossible **to fill up even a third of your cargo and wasting a token.

[crude oxide]

Can't leave my report

[fickle blade]

no epic point today

[native oyster]

If on a pc hit Escape key.

[maiden tapir]

Purchased 4th que, recieved everything else, que still locked, & wont let me start research from r&d either

[void lake]

Now the actual apex is stuck. These stuck ships are wrecking mantis grinding for weeks and only response has been just a visual bug

It’s not just mantis space, but it really only affects mantis grinding since if a 100% crit ship is stuck, you can barely get them to spawn. If an apex is stuck then no one can grind that system

[gilded vapor]

Is fractured factions scoring correctly?

And missing the 1.5x for Kira as capt

[dull aspen]

Eclipse hostiles are not FKR

[grave yarrow]

What you are getting in points, the 7 points for the lvl 40, is your 1.5x bonus

[gilded vapor]

Funny I should be getting the 14 plus 7 points then @grave yarrow

[grave yarrow]

Eclipse arent FKR. They give 0 points

[gilded vapor]

Gotcha thanks !!

[grave yarrow]

And what the game does when calculating the captain bonus: it takes the base points + level points* 0.5
So thats 0 + 14*0.5 = 7

[tranquil pulsar]

Used to be green

[muted bolt]

The embassy services are just a spinning circle in territory, I cannot get the options to load to do a territory bonus.

[tidal tartan]

Clear localization

[glacial cargo]

last night for me it wasn't, then it worked. Now it looks its gone back the problem

[glacial cargo]

that doesn't work

[tidal tartan]

Try several times or change language back and forth.

[glacial cargo]

pfft, it started to work after a few dockings, but hell, it is a pain with all these bugs in the game, and each new arc, seems new problems are added

[onyx grotto]

So I did an eclipse armada and upon the timer reaching 0 nothing happened and I lost my directives...

[spiral venture]

Make sure no one is using Kira

@stoic glen write a ticket to CS and don’t post your playerID here
#👽-how-to-contact-support

[stoic glen]

thanks for the help

[vocal yacht]

Is scopely support even working? Put in a ticket and they said would take 72h to get back to me and its been 4 days now and nothing heard

[frosty agate]

If I cloak my Legionary while in an armada, it appears weaker. That's a bug, right? If I'm not locked into the armada, that could cause me to not be included due to insufficient power.

[light cloud]

@umbral nexus i have a big problem, about a week ago i sent a ticket to say i had a problem with the starbase, i got a response today and the person told me to uninstall and installed the game again except that I can no longer recover my scopelyID account on the phone

[obsidian wyvern]

@umbral nexus any idea when they are gonna fix the stuck hostiles???

[still ravine]

I put in a ticket the 11th, got a response yesterday

[brittle turtle]

No recruit SLB on server 52, only the SMS

[buoyant berry]

this is just soooo wrong when i cannot collect assembly medals to do research

[manic sonnet]

I'm assuming/hoping the no LB here is a bug

[glacial cargo]

again, more scoring lagging

[topaz matrix]

It's you Scopley, not me. Check YOUR internet connection

[light cloud]

I have the same problem on phone when I can play...

[native oyster]

EU-119, huge lag fest again

[acoustic dove]

wheres the sisko SLB?

[native oyster]

Couldn't go back to events overview fast. Recording made after several tries while screen was stuck

[near sundial]

EU 176 missing spend SLB

[silent wave]

Eu 170 same missing slb

[native oyster]

Can't send alliance help.

[craggy kernel]

Missing the Sisko Leader board... And already potentially lost points from doing research that required materials.

[cursive ledge]

same 😭😭

[native oyster]

Armadas over but still displayed in galaxy view

Armadas displayed in red instead of the normal color

Fix the bugs and the lag.

[misty coyote]

Used ticket to join Crystal mining event, brought back 3 ships of 90k Crystal, NO CREDIT 🙁

[random hornet]

Serious lag issues after reset. I've had to reset game 8 times in the last 30 minutes. This is not acceptable @umbral nexus

[near sundial]

👏👏👏🤦‍♂️

[native oyster]

i tried all the fixing suggested here but i still have the spinning wheels problem 😅 any new fix i can try?

[earnest crest]

Ask your comms to try the workarounds instead.

[silent wave]

same to me spinng bug still comes back every day

[earnest crest]

You can clear localization to get the news, but there's some wrong info on there atm.

[acoustic dove]

any word on adding sisko SLB like it should be? and will they roll out the missing points for people who didn't get them?

[native oyster]

i am a commodore in my alliance and the tax collector and im not the only one with this problem...one of us found out if you jump from the PC to the Android and back to the PC the spinning wheels are gone for a few hours...but can we have a fix that dont require a rain dance around a fire?! 😅

[earnest crest]

A fix will come, but until then the workarounds is what we have. If they don't work for you, ask someone else to try it.

[native oyster]

tks for the honesty 😉

[earnest crest]

I have nothing to share on the Sisko XSLB yet.

[spark raptor]

thx for the Info 🖖

[silent wave]

how about an compersation for this bugs and failings this week again?

[light cloud]

@earnest crest and for my account pb ?

[earnest crest]

I'd uninstall/reinstall.

There was an update recently for a few platforms.

[thick bloom]

early incursion start?

[acoustic dove]

LOL

[half pawn]

Hope this isn’t an important notice.

[acoustic dove]

it was to tell you about the problems we'd have today

[plain oar]

It was about the incursion event schedule.

[spark raptor]

@earnest crest According to @red tide the Sisko/Miles XSLB is canceled!

[verbal fox]

SCOPELY: New avatars for the strike team in the form of hg and khan?

[earnest crest]

Event schedule's been updated, Sisko/Miles won't be running this weekend.

[verbal fox]

Does scopely like winding up its player base?

[spiral venture]

No he did a server hop but if hold server name stuck

[proper reef]

Will they running any other day?

[craggy kernel]

And...Why not???

[thick bloom]

because event schedules are always subject to change

[pastel cave]

Likely because there's also an xslb in the incursion events, and they don't want us double dipping.

[craggy kernel]

Then get rid of the incursion one and put the Sisko board back.

[small seal]

Another FU from scopely

[viral river]

any fix for this?

[thick bloom]

best guess: clear your cookies or browser history

[vital willow]

It still says there's a slb to get sisko. I was waiting for this one!

[rapid maple]

Just delet kahn/ worf and give us sisko/ miles. Pls, free to play gamer have to plan the whole month realy early. Now I can’t get sisko? This is something bejond there normal level 😳

[rapid maple]

They cancel it. Couse they can’t read there own plan and didn’t see that they have another mats event today

https://tenor.com/view/dumb-thats-dumb-foolish-will-ferrell-gif-14910195

[viral river]

already tried, no affect

[silent wave]

next bug return

when i activate 25% research spd up for station part it also is in mehrzweck exo and if i now activate a mehrzweck build spd it cancels my research.

its an old bug and it was mentioned it was fixed but it isnt

[thick bloom]

start a private browsing session - and start by accessing www.startrekfleetcommand.com directly not through a favorite or something else. then login and browse where you wanted to go.

[chilly mason]

Seriously? Instead of putting the event in there that has been on the calendar this ENTIRE time, you just remove it from the lineup. Literally everyone was looking forward, preparing, and saving for the sisko/miles slb. So now not only is scopely not willing to fix their bugs, lag, and instability… but now they also just simply cannot be trusted at all.

[near sundial]

Seriously? I've been saving all my mats for this one to get Sisko and boost Miles. So now no chance of unlocking Sisko?

[chilly mason]

I only see two fixes for this. Either reinstate the sisko/miles slb, or gift everyone the rank 1 reward for it.

[small seal]

It’s payback for the gaila thing

[livid grotto]

Game crashing multiple times an hour, serious instability issues.. what’s the nonsense ‘Workaround’ for this ?? 💩💩 Unbelievable

[rotund onyx]

Our whole leadership has problems with territories. We can t activate territory buffs because it keeps loading. We tried reinstalling etc.

[earnest crest]

Try clearing localization a few times, or changing language settings. Should allow you a little time to activate services.

[thorn loom]

Clear localisation.

[molten dew]

Recruit sisko leaderboard needs to be reinstated and everybody credited for what they already spent

[patent sage]

Scopely know that eclipse armadas aren’t working. So why don’t they disable them while they work on fixing the problem?

[patent sage]

Change the language in game @rotund onyx, worked for us

[uncut lake]

It's not the eclipse armada themselves, but it's probably related to kira. Better not use her outside cardassian armada for now

[eager cairn]

purchased 2 packs of the 25 cryonic blasts and only received one.
why is this game so broken on basic things?

[glass elk]

But is it possible that these slowdowns continue weeks later? On IOS, despite the updates, you can't play more than 5 minutes. Everyone is counted up late. It is vermingly disappointing .... and Then Too many Too many events ... but how long do you think people have time to play? 🤬

[patent sage]

But some work and some don’t. L33s are working. L35+ aren’t…

[uncut lake]

It's probably Kira hability. Nearly all report about armada vanishing had her involved. Try without her

[patent sage]

Thank you

[chilly mason]

It doesn’t always work and we shouldn’t have to keep doing it all the time.

[uncut lake]

Agree, I do it nearly every day too. The workaround is only so we don't miss those territory service until they fix the pb.

[calm cloak]

Bug: the event you said would run isn't there, namely the Sisko and Miles one

[thick sandal]

Not receiving rewards from epic exchange

[white inlet]

Did you recall your stella back to your station?

[thick sandal]

Ship died on the next one and still didn't show I guess it's lagging because 15 minutes later now it's showing

[uncut lake]

Did you docked your ship? Rewards from eclipse are in your cargo

Sorry 😅

[thick sandal]

Yes I did in that one Just lag from what I can tell now

[uncut lake]

Yeah if it's not the cargo, it's often lag, but always worth checking. You got the rewards now?

[thick sandal]

Yep

[earnest crest]

We won't have to after it's fixed. The workarounds are just there to improve your gaming experience until the fix is in.

[trail bison]

My alliance are all getting this message, can’t access our starbase and our research trees say we don’t have one. Tickets raised no response from CS 🤷‍♂️🙈

[uncut lake]

Did you or one commodore tried to relocate in pjem, morska or rator?

You will need to make a ticket, using starbase 26 keywords. The bug still under investigation

[trail bison]

Ah maybe. Ty 👍

[uncut lake]

When they fix your base, don't try to go there again, they are the systems suspected to cause the error

[slim grove]

Fix the stuck reds

[verbal prairie]

None of our alliance can access the alliance starbase. Ticket raised since Wednesday. No reply. Have posted here yesterday also in hope someone from dev team might reach out. Still nothing from anyone. All members Unable to score in alb and cannot commence research now either as it’s saying we don’t have a starbase! No idea what next steps to take. No one coming back on it on any channel/means. (Have force quit game, reset local cache, it’s happening for android and iOS users)

[uncut lake]

Starbase 26 error can only be fixed by support I m afraid. We have no ETA about it, but they are working on it. As I said just before, if they unstuck it, don't try to mine plasma in pjem rator or morska

[wide cove]

Can’t log in for 4 hrs 😡

[grave yarrow]

Gonna ask the same questions as in #💬-general-feedback😁
Do you get an error message?
At what percentage does the game stop booting?
Which platform? iOS, Android or PC?

[wide cove]

No error message, 70%… using iOS

[grave yarrow]

70%.... seems to be a connection issue due to blocked IP or Port.
What troubleshooting did you try so far?
Device restart?
Router restart?
Connection via Mobile data?

[solemn comet]

Kindly do something about the red hostiles accross the board that become unattainable this glitch is a very old one

[wide cove]

Device restart, getting game notifications but can’t log on.

[grave yarrow]

Can you try restarting your Wi-Fi Router then?

[wide cove]

Connection via mobile data, all apps work except STFC.

[grave yarrow]

Then it might really be a blocked IP-Address

[wide cove]

????

[grave yarrow]

Meaning, you got an IP-Address that for some reason got blocked from accessing scopelys game servers.

[wide cove]

So how can this be fix?

[grave yarrow]

Only way I can think of is turning on airplane mode for around 2 minutes, then turn off again.
It should reboot the Mobile data chip and give you a new IP

[wide cove]

Thanks, will try.

Didn’t work, can’t long on but get game notifications.

[grave yarrow]

Because game notifications arent tied to your connection to the game servers.
So you got to wait until you automatically get a new IP-Address or get into a different network, a Wi-Fi for example

[wide cove]

Try Wifi early, could not log on only 70%.

[devout crow]

Can we fix the Actian systems? Apex won't spawn in some, and buffs wouldn't active for me today. And lots of stuck reds.

[uneven sky]

So...none of the icons for these researches make sense. The factions don't match the logos

[native oyster]

Seen those cartoons many times. Restart game, and if on mobile, enable WiFi and mobile data

[uneven sky]

I've restarted my game so many times to do starbase upgrades that restarting again doesn't make sense. I think they legitimately have the graphics in the wrong place.

[native oyster]

I know. It is extremely frustrating. Also Z-layering is incorrect. A survey shouldn't disappear inside a mining node

[uncut lake]

I though for that grafic were following battle triangle, but don't think it's that

[uneven sky]

Federation Vulnerabilities should have the Fed logo being pierced because it's anti-Federation

[uncut lake]

But if you take 3 faction ship of same level, for exemple 3 epic g3 and follow battle triangle, then each one is made to beat another faction. So fed vulnerability, ie making fed weaker, would be designed for their enemy faction. Hence the klingon logo.

Except I m not sure that work for each grade 😂🙈 so there probably a reason, just no idea what it is lol

I would had more expected to see rom logo on the fed research, and klingon on the Rom one

[uncut lake]

Think it's that actually. If you are rom, you do the research with a rom logo.

And what ships are stronger against rom? Klingons.... So rom logo for klingon vulnerability, to make your principal opponent weaker

[earnest crest]

Looks like the faction logos are breaking apart in the pic. I'm going more with the pictures are wrong here.

[uncut lake]

That's kinda possible too 😅 but was moving a friend all day, so my brain is doing weird things before bed

[uneven sky]

Yeah, the research is to increase piercing against that faction, which is why the logos are breaking up. They're actually great logos...just in the wrong place

[uncut lake]

Logo to make your faction stronger is the same tho

Pretty sure only scopely know why tho 😅

[chilly mason]

It’s been two weeks or more already. It should have been taken care of by now. All this does is show that they only take care of what they feel like taking care of and as fast as they want to.

[gentle oyster]

Zoom bug is happening a ton for me on mobile since the latest update.

[olive river]

The alliance milestone is what I'm talking about. The alliance total points are only moving when we mine other stuff - but the score is far too low for the amount of collisional plasma we have mined with our starbase.@uncut lake

[uncut lake]

I done test with our starbase, and it worked, but doesn't mean there no pb with yours.

Do you collect after 6h or before?

[olive river]

I collect as often as I log in to the app, so it doesn't sit there un-collected. Sometimes it's full if it's been overnight, sometimes it's not got much in. Either way, it makes no difference, it never adds to the AMS

[uncut lake]

There a bug with mining rate, the ASB will show double incorrectly. So if you mine 6h (processor/mining rate, can be a bit more or less) you get full load and full points.

If you collect before, it will show full at around 3h, but in reality you will only have half mat and half points

[olive river]

Ok that's good to know, but also even if it was half points it's still waaaaay too low

[uncut lake]

So it's kinda hard to report the pb. If you can tomorrow, collect after 6h minimum and check before /after points. We can maybe see better where the pb is in the point counted

[elfin rivet]

Starbase 26 error, multiple open tickets and no response for four days. Is there a way to expedite this??

[olive river]

Okay we can do that, but I'm saying that absolutely no points have been awarded for any of the mined collisional plasma. We've collected over 2 million

[uncut lake]

Unfortunately no, the issue is still being worked on. Only advice I can give you is do not try to use pjem morska or rator plasma node when your base is unstucked

[normal pine]

i am pretty sure they is meant to be armdad here ?

here too

got people looke like they in one but i cant see it

[uncut lake]

Would be great. Someone else report the same, but having more Infos help determinate where could be the pb. Unless support answer you first

[elfin rivet]

Sigh, thank you. This has been a very frustrating month. Waited over a year for ds9, and Scopley has really let us down.

[uncut lake]

I know. It was a bad month for all of us

[magic echo]

I'm in Jen's alliance. I've also reported the bug (waiting on the support gods to give a response). The primary issue is our alliance has 90M points in the AMS and ALB for mining plasma/rss which appears to be solely from us mining rss/lat. We started the event with around 3M plasma banked and have mined at least 2M since then with no corresponding point gain from it. I've run some tests of watching the exact points before/after collecting plasma and none was collected. I'll do the 6 hours test today for comparison but not expecting anything to change unless Support goes in and changes our score. This sucks because the emblem is pretty cool and unique which we all wanted to get, but the only way to get it is with plasma collecting. Plus the ALB rewards

[uncut lake]

Thank you, the 6h test is only to have a good baseline. You have 90 million now? What ASB level?

[magic echo]

2 at start, now 3

Both generators started at level 2. One currently going to 3

[uncut lake]

Ours is 5, with nearly 6 billion points.... 90 million way too low

[magic echo]

We estimate 500M points lost so far at a minimum

[normal pine]

so when did the armdas turn Red ?

[uncut lake]

Last questions, because it's 1 am here 😅

• where are you mining? Did you tried others node every time you move your base after the processor is full?
• just in case, any player who left the alli recently? (white name in the leaderboard)

[uncut lake]

Since last mini patch from Friday

[maiden tapir]

Checking battle logs & syndicate, back button greys out, forcing you to restart to get back to the game, glitches all day long swapping officers & ships & it not sticking... I took out a lvl 36 rare cardassian armada with a stella... A STELLA! Because it didnt stick when i switched to my aug. On top of lag, broken hostiles, (most importantly apex), almost a flawlessly consistent streak event scoring errors, & repeated "check your connection" errors... With a fiber connection?! If youre trying to neglect fixing bugs until the game just outright deathscreens everyone, i dont think youre that far away. I dont understand if no one knows how to fix it, or if you just keep pushing so much bugged content that the people who do know how to fix it cant keep up, but i would suggest eating a can of alphabet soup, taking a 💩 & using that as code just as a workaround.

[wide cove]

Can’t log on for over 6 hrs😡

[magic echo]

A: Various ones in the Kaus systems. Moving every 24 or so hours for max things. Even moved it a couple extra times when I noticed it wasn't counting.
B: Nobody has left since event started. Gained one member well after it started

[spark raptor]

@umbral nexus so the "dealy" is basically 18 Days and 7 hours 🙈

[uncut lake]

Only logical explanation, with all the parameters, is a big bad bug 🙈

[obtuse laurel]

Does anyone else get denied Officer XP/Transporter Patterns from Critical Success in Away Team Assignments? @umbral nexus I have to create a ticket and waste a few minutes each time this happens. Why not set it up to happen automatically like you did when a player spends recruit tokens??

[icy lake]

What's going on with territory buffs? Is anyone having problems activating

[sly orchid]

St

[uncut lake]

Clear localisation or change language settings to force a reboot

[inland steeple]

Can you please just sort this....

[normal pine]

well Great i cant leave this page first yetday was the Dailys page now its the logs

[magic echo]

click on player profile then exit it, back button comes back

[uncut lake]

Click on the leader name

[normal pine]

it wouldnt let me do anything had to close the game down

[tough ginkgo]

When are you going to fix the Starbase Error???

[uncut lake]

It was reported, the workaround work sometimes to spare you a hard reset, but not everytime. Hopefully fixed soon

[rigid heath]

Cargo capacity bug, indock Vs outside- i think, but cannot verify, it may be due to Treskilion projectile.

[frail bear]

On server 44 most of the actian systems are broken -- apex won't spawn, one system even has only 1 hostile, at all times. It's been this way for more than a week. No response from support

[icy lake]

Ty

[spiral venture]

Mantis research cause that issue

[sly orchid]

Nope that did nothing changed language and cleared loc still

[wet sigil]

I spent 2k G5U an hour ago and didn't get any points for the material advantage XSLB.

[dusty shuttle]

Is there anyway server 29 can get all the broken hostiles cleared? We have multiple in every capitol system, every mantis system and some in Stella space.

[earnest crest]

Ghost ships are a plague right now. They're working on it last I heard.

[earnest crest]

Have you tried rebooting yet? also, what did you upgrade?

[buoyant berry]

Fix the dumb game already. When viewing a battlelog I cannot go back out of the log. Only option is to restart the app.

[earnest crest]

I'd try clicking on the name in the upper left and exiting from there.

[buoyant berry]

Why the extra steps just fix the dumb button

[earnest crest]

The workaround exists to improve your gaming experience while you wait for a fix, which could take weeks/months.

[buoyant berry]

it is just a link

[earnest crest]

I'm not scopely, no idea how hard this is, or where it fits in their schedule. But I've seen "easy" fixes take awhile before so I'm just realistic.

[buoyant berry]

i cant even see the rewards on a ranking event and i complained about that 2 months ago

[earnest crest]

Try the small white plus sign in the corner.

[daring dock]

what is the status of the starbase 26 error?

[earnest crest]

No updates.

[buoyant berry]

the status is they are working on it

[daring dock]

right

[thick bloom]

It's an IMS - it requires a certain amount of people of your whole server to participate and do the missions. Maybe drop a hint in GC to the holodeck for those that don't realize.

You don't, sure... Thought you were complaining because you want the last milestone and not just for no reason. I'll try to remember next time.

[jolly spear]

Can't access territory services or view inventory, can't provide a screen shot as my device will not take screenshots of the game.

[earnest crest]

You can try a workaround:
Clear localization(repeat), or change language settings.

[modern haven]

Currently have the starbase 26 error, but also cannot start research that requires assembly chambers LVL 1

[eager cairn]

still broken. been broken ever since cloak came out. is this ever going to be fixed or what? is it really that difficult to program something?

[tranquil iris]

Fix the stuck hostiles.

[viral river]

odd visual glitch, since when are armadas you launch red instead of green?

[eager cairn]

shorten all the posts here.... fix things that have been broken for years and months!

[magic echo]

6 hour test now done. The first 3 pics are of the start showing the empty harvester and 5.4M plasma in the bank. The second set shows the scoring before I collect, the ASB before collecting, the ASB after collecting, the inventory showing 5.6M plasma, and then the scoring after collecting with no change in the score. We know that the level 3 collector made 84k plasma in that time and the level 2 collector made 76k in that time. So a total of 160k collisional plasma was harvested in that time span. At the listed rate of 250 points per 1 collisional plasma, we should have made 40M points off of those 6 hours. Instead we got zero.

Sorry mods for the massive picture dump.

[azure mortar]

I'm not sure if this counts as a bug, but Kras and Kira both have officer abilities with the same name: Know Your Enemy. They're similar abilities but not identical. Is it possible to get one of them changed so that third-party tools like, e.g. battle log parsers etc, don't all break?

[narrow saddle]

This states 8 shards total. The max I received were 6 shards.

[grave yarrow]

Iirc a max uncommon gives 2.5k XP per shard. Meaning, 3 shards. Results in 8

[azure mortar]

That's 8 shards - 3x uncommons became XP (2.5k officer XP each), 2x uncommon received as shards, 2x rares as transporter patterns, 1x epic.

[willow whale]

Starbase disappeared, ahh its OK, only 3 events concerning it ongoing. Raised a ticket with support, Auto response and then no updates afterwards. What an absolute joke this arc has been.

[spiral venture]

You got 2 rare shards of 75 transporter patterns each

[tidal tartan]

Who's gonna be the fourth one answering him?

[mighty saddle]

Server 35 - Level 37 mantis system Khajilat has a bugged Apex that will not let others spawn. It's not moving and cannot be attacked. It's been this way over 24 hours.

[spiral venture]

Hold my beer 🍺

[uncut lake]

Thanks for testing, it's quite obviously a bug yes. Support unfortunately the only who can help now, but pass them up that test result in the ticket already open, could help them

[slow trench]

As you can see, I'm not able to return from this screen (button is grayed). Two ways to leave this screen restart app or go to one player - players details and then backwards...

[unreal portal]

Workaround, click a name, then press back from there. Seems to get me out of the stuck menus.

[slow trench]

Workaround already in my description 😉

[unreal portal]

I should go to bed.

[slow trench]

Have a good nights sleep! It's noon in Germany... 😇

[daring dock]

they ever going to fix the station error 26?

[white zealot]

Is ortegas known to be bugged when facing another strike team ortegas? Had a battle where clearly it was my ortegas triggering (higher rank, higher percentage quoted), but the attacking ship got the benefit and I didn't?

[grave yarrow]

Do you have a log export?

[keen surge]

You should probably ask the 3rd party tool creators to fix their tools instead, as the logs list which officer the activated ability belongs to.

[digital berry]

Trying to do a jump with Discovery and getting below error. Android, latest version of game installed, no update available. Any clues?

[spiral venture]

Check pinned messages on this channel

[river cipher]

Umm eta on the fix? We have a lvl 7 starbase

[white zealot]

Yep

[floral bluff]

@daring dock Your posts implys that this message would be a bug. But in the notes unstated features are not automaticly bugs or failures.

[daring dock]

So is this a fix they are working on, or is this game wide?

We have a lvl 3 station

[uncut lake]

Starbase 26 is a bug. It's being worked on.

[daring dock]

Ok. Just trying to find out status. Thanks for all the updates

[uncut lake]

Did you made a ticket about it?

[grave yarrow]

Can you send that to me?

[white zealot]

sure. DM? and raw csv or spocksclub link?

[grave yarrow]

DM and raw would be fine, thanks 🙂

[tawdry jacinth]

Game is ultra laggy today . It’s not my internet I’ve tried 3 different wifi plus cell service . It happens every couple minutes on multiple screens. Things over lapping or freezing it’s ridiculous

[wet sigil]

Yes rebooted mainy times, I did the prime Cerritos cooldown. I was at 1.42 mil points before upgrading and Still at 1.42mil points for that XSLB

[hallow marsh]

We had a starbase and now are back to getting the star base 26 error. Can’t do the research. Scopely please fix this and take events outs revolving around it until you have fixed it. From what I’ve gathered, this isn’t happening to every alliance and the has been over 24 hours of this error again.

[slate creek]

There are several swarm ships in both of the level 32 systems on server 45 and from my conversation with others other services as well that cannot be attacked. They can be targeted which presents a problem if you're having to move quickly. To fix the problem send any player in the system home, turn off the respawn for that system, send in a developer to hunt the swarm that can be hunted, and then remove the remaining. Turn respawn back on and send each of the players that you sent home a compensation box of 1500 frequency modulators.

[uncut lake]

If your base is unstuck again, stay as far as possible from morska pjem and rator...

But you will need to put a ticket if its not already done

[hallow marsh]

I will let the person know that whenever it comes back and yeah 3 different people in our alliance have put one in

[queen pewter]

The go back button does not work, and I get stuck in the Battle report or battlelog on PC

[wooden rampart]

Please fix frozen apex interceptors in Mantis space there is 1 in all spaces accept level 33

[torn cobalt]

From there is no way out

[wooden rampart]

The whole server is playing for level 33 apex interceptors , makes me not want to play the mantis

[carmine canopy]

Can’t see Territory buffs to activate unless I clear localizations every time. Game crashing every 15-20min. Every time I try to look at the alliance starbase the game crashes. Still can’t see the 4th research. I’m playing on an iPhone.

[plain latch]

missing [export battle log] on PC client

[slate creek]

Had a similar report. I now check to see if I can edit the report before checking the Battlelog.

[astral tapir]

Two glitched light traders in Sol. We think this is possibly lowering the spawn rate on other light traders.

[fresh skiff]

Server 12, exchange and regular armadas are not going off yet its taking our directives.. sent in a ticket on this.. so other servers beware

[exotic field]

Started a Rare 41 armada in Dashai Space X:822 Y:120.Everyone was there then it just went away. This is not the first time. It is frustrating TO SPEND MONEY FOR DIRECTIVES and it not work as intended.

[spiral venture]

Did anyone use Kira?

[exotic field]

No

But i cant tell you now because there wasnt a battle report

[spiral venture]

Well make sure your alliance know not use Kira

[exotic field]

We know

[lament lotus]

I used kira today in a klingon armada and it worked

[spiral venture]

She seems to be the cause of it

[spiral venture]

Yeah it is weird

Some armadas work some don’t

I don’t think it’s Kira but she is the only thing in common with the failing armadas

[lament lotus]

May up from a certain armada lvl?

Ours were 26 rare fed 27 uncommon klingon and 27 cardassian. All worked well with kira

[fresh skiff]

shouldnt really matter armada lvl, if they would fix this game correctly, as one day it works fairly well next day its all screwed up after adding the morn reset event that they do every week..

[exotic field]

@spiral ventureIm glad that you responded to me but im going to be completely honest and upfront with you. Ever since the Gaila kerfluffle and a near melt down of the discord channel, this answer to not use Kira is just unsatisfactory. I can't prove anybody used her because a battle log was not generated and Im not in the habit of taking screen shots of the armada. I spend money on this game way more than I should and its these answers that make me sick to my stomach. The developers and coders are constantly CONSTANTLY screwing this game up and it rarely goes for the players. Please send this up to your overlords that I am unsatisfied with game gameplay as it currently is. CS is a friggen joke.

[native oyster]

We’re just volunteers and the tedium of not being able to use an officer for the thing she’s intended for has been brought up regularly. We’re also trying to help other players not waste directives on armadas by advising not to use her at the moment. Please also try to tackle these “suggestions” without making us sound like servants, it doesn’t motivate anyone. 🙂 all of the volunteers are working their hardest to try and help.

[ripe dagger]

The Mantis. Buff comes and go as they feel like and if I see one more error message using the Mantis I swear it's going to break my will.

One minute I have 2 buffs 1 minute I don't. I change screens with no buffs on the ship and I come back to 2 buffs sometimes which then vanishes after 1 kill.

Not counting the fact I can target nothing but buff actians and get no buffs ship after ship for ages.

Then I get the buffs pop up in my exos which after clicking about 5 of the tokens we not supposed to be able to do I might get 1 buff.

Every couple of minutes ever since the start of this cheap actian re-skinned vidar/stella/Franklin rip off I get purchased failed it's ughhhh.

Sometimes it works other times I am lucky if I get half the cargo I got last time.

These buffs are completely random work when they want disappear when they want. Or it's a good ten minutes before they work for 1 minute then go again!

And the amount of mats awarded for the cargo size of the mantis is a joke.

Farming the Actian hostiles feels like being trapped in a box for eternity with a clock in your face while being smacked in the back of the head with a bus and electrodes hooked up to your nether regions.

Side note on kira and obrian etc. There completely useless. Why oh why did you not just add cardass amardas to fed/kling/rom amarda category? You should give away more tickets for the amount of amardas you expected people to do for events. But then it was designed to sell amarda packs.

[exotic field]

@native oysteryes I know the moderators on here are not responsible for coding or gameplay. In the original complaint it was a regular rare armada and we use our regular armada crew (for me its Riker/Beverly Kirk on Enterprise). I dont particular care for the newest officers and have not used them because they arent effective until mid tier and getting shards is crazy unless you spend $$$$ for full T5 unlock. I am not blaming you or any moderator in here for the lousy gameplay BUT you signed up to be the buffer and this is the bug report section and the answer is "Dont use Kira" instead of "well thats strange, can you give me more information?"

[native oyster]

We don’t believe we need more information at this stage; some of us volunteered our own directives to try a few mechanisms. If we find out otherwise of course we will ask for information but until then unfortunately the best we can do is recommend to avoid using her.

[spiral venture]

We have been collecting information on it since it was identified 3-5 days ago. We have more than welcomed people to carry on with armadas as you want but from the information we had we also make an informed choice to tell people not to use something/ use a workaround it to improve their own personal experience. It’s not really what we want to do but it saves situations where frustration of having to restart game constantly or other longer workarounds happen

[exotic field]

I never mentioned the use of Kira and I have stated that I believe that nobody in the reg rare armada I started used her. It was in Deep Space. Plus the CC's have even said that Kira is unusable and are avoiding talking about her which was 5 0r 6 days ago.

[odd hornet]

Make a way to exchange items left over from other events to get current items that may be needed, like more directives for all the armada events that have been happening. Not everyone has $ to spend on the game. Ftp gamers should get some help or they will eventually leave the game

[exotic field]

I just got everyone who called to be in the armada and nobody used Kira as I said. Kira was not the problem in this case. Kira should not be your goto answer. It also happened to me when I started an Epic which was two days ago and I submitted a ticket then. Ever since the last update it has not been going well for armadas Kira or not.

[fresh skiff]

@odd hornet F2P dont matter to Scopely in My opinion, if you dont spend they dont care.. its just the way it is

[native oyster]

If you’ve got details of who hosted, what crews etc then please log a ticket and DM me the details. If armadas are not launching and the suspicion is they were without Kira I’m keen to see what information can be gleaned.

[exotic field]

@native oysterStarted a Rare 41 armada in Dashai Space X:822 Y:120. Me (host) Enterprise Riker/Beverly/Kelvin Kirk, 2nd Kelvin Riker/Beverly Khan, 3rd ISS Jelly 5/6/Khan, 4th Kelvin Kirk/Spock Khan 5th Valdore 5/6/Khan. I was already there in DS to start it Everyone was there then it just went away

I sat the phone down after I acknowledged who called for it. i was the first to arrive. I made no other moves as i did something away from the phone. When I finished was when I saw I received no damage and the ac had blown up because they didnt see any banners that it was cancelled but it never launched.

[native oyster]

Log a ticket with CS then and chuck me the number, if you’ve got the time to the closest 10-15 minutes (cos rare DS spawns are fairly long time) that may also be a help.

[exotic field]

@native oysterIt never disappeared. I gave the coordinates Dashai Space X:822 Y:120. I will create a new ticket and send you the number. Thankyou.

[arctic pumice]

🧐

[primal thorn]

FYI, this button does not work. I can’t respond directly to any messages I’m getting from support.

[swift nebula]

Extremely bad lag after reset. I was under the impression scopely fixed that? Fixed it for a couple resets then back to the norm i guess

[spiral venture]

You had 14 helps then 2 people gave you the final help so it went to 16. It’s a player beneficial bug 😉

[native oyster]

laglaglaglaglaglaglaglaglaglaglaglag

[daring dock]

so if i understand correctly, members of my alliance need to put in a trouble ticket for the starbase error 26 message?

[grand dagger]

HA THE WHOLE GAME IS A GIANT BUG 🐛

[uncut lake]

Yes, only support can fix that. There no workaround

[native oyster]

Impossible to play, insane lag

[exotic field]

@native oyster I sent you the ticket info.

[stoic bison]

I have submitted a ticket but it appears that the Treasury building cargo hold bonus is not being applied to ships once they undock from the station. My treasuring is + 30%. Here are couple screen shots of my vidar docked and undocked. Not exact numbers but close?

[uncut lake]

Do you have a mantis?

[stoic bison]

Yes

[uncut lake]

The difference between in dock / outside come from the mantis. The cargo mantis research is being applied incorrectly to all ship when in dock. The correct number is the one in space.

As for your 30% treasury bonus, its applied on base cargo, so before any others research/bonus/officers. So you wouldn't see a 30% increase of your total cargo in reality

[stoic bison]

I see, swapped the mantis and it reads normal while docked. Thank you for the info.

[native oyster]

Why lol

[uncut lake]

Klingon are sneaky. He hide under a 35 skin to make you flee

[high sinew]

max stella now has max warp of 33 , so events cant get completed ,

[grave yarrow]

Max stella always had max warp of 33

[quick bridge]

Buying the Cryonic 75 shards bundle and got Ionic... where to ask for validation what happened??

[grave yarrow]

You need to move out of your high warp system or use discovery summoning to get your Stella into exchange space

Or you could use a different ship than stella

[little oriole]

The number of glitched ships is increasing exponentially this month. Almost all the traders in penumbra are stalled now on s24. And I’m seeing them in almost any frequently farmed system now where it was only occasion before.

[elfin storm]

It's about a month and a half and I still haven't been able to get any Crystal I could mine for but I don't get anything in return

[grave yarrow]

^What do you mean? You mine but get nothing in your inventory or what?

[elfin storm]

No inventory

[native oyster]

Can you pls finally fix zoom issue? Tired of restart game 6 times a day because cannot zoom out, then almost all actions stops to work.

[grave yarrow]

Where are you mining and what ops are you?

[foggy blaze]

My alliance Starbase is still gone. It's been almost 2 weeks and the only response my alliance mates and I get from our tickets is that they are aware of the problem and are looking into it. Meanwhile other alliances lost their Starbases and the problem was resolved for them in a couple days.
What is going on? Why isn't this fixed yet? We lost out on ALB competition and we're stuck from advancing on our research. @umbral nexus please help I've been more than patient with CS.

[elfin storm]

Klingon

I don't understand what Ops is

[grave yarrow]

Your operations level. Your player lvl

[elfin storm]

Lvl 33 level 33 that's what your level is

[grave yarrow]

And in what exact system are you mining?

[earnest crest]

Prime Cerri cooldown uses G6 mats, you'll need to use something listed on the scoring card to earn pts.

[polar dome]

Looks like disco recruit chest payout is broken when you have the disco skin. There is no way that is 18 shards worth. Please explain!!!

[earnest crest]

3 Rare shards (probably spock) were converted to TPs. And the rest were green/gray shards that were converted to Officer XP.

[polar dome]

20K of the officer XP is guaranteed so I don't see how that could be...

[earnest crest]

Excess green/gray shards are worth very little xp when converted.

[polar dome]

How much are they worth? 12 shards only added up to 5700 officer xp. that seems off. I have seen the same issue from players who don't have as many officers maxed so it is easier to calculate.

[earnest crest]

It's not 12 shards, it's only 9 green/gray shards. If you need the exact breakdown, you can ask CS, though it might be awhile before they answer.

[polar dome]

the drop rate says Guaranteed 18 shards and I only got 6 actual shards. so that would leave 12 to be converted to officer XP or transporter patterns right? Or am I miss reading the drop rate?

[earnest crest]

You're mistaken with regards to the rares, there are 6x rares showing, 3x rares converted to tps.

[polar dome]

I see; thank you. the transport patterns is where you got the other shard count from. Thanks for clarifying.

[earnest crest]

A little bit of testing with standard recruit chests seems to show that grays are probably ~500ish each, and maybe variable.

[native oyster]

Please fix the bug where admiral can't complete the ASB upgrade

[slim grove]

Fix the stuck reds

[strange field]

ICYMI: Update M46.1.0 now available in Apple AppStore! 🥳

[pliant oxide]

After the iOS update. Cleared localization and did a reset.

[languid dragon]

Yep same here… n00bs… start adapting the UI for the new iPhones instead of implementing more bugs….

<@&509691205798592532>

[cosmic totem]

Please fix all of the floating hostiles, it’s easily approaching 1/2 the hostiles in a system at this point

[ashen agate]

Same (iPad Pro)

[acoustic reef]

One problem solved with update (4th research-slot now showing correctly), new problem introduced: ships completely blurred 😏

[grave yarrow]

WHAT?! You've never heard of the new Ultra HD, Scopely Certified?

[native oyster]

I thought the UltraHD icons pack was in the store, next to the lag reduction pack. 😬

[grave yarrow]

Either they bought it then or they got it gifted

The "Ultra HD" pack though

[forest flame]

Armada lags are ridiculous at the moment.

[formal sentinel]

250 epic exchange directives WASTED ... Armada did not happen after 20 secs LAG....

Noone had nerys cap, but two sisko/ds9 crews. Same team and crews did not experience that bug before attempting E35. we did successfully different rare exchange armada. 🤬

We relaunched and after the 20secs LAG this time fight happened... so bug seems not to be constant... 🧐

[cloud hinge]

Epic exchange armadas are buggy

[magic horizon]

It makes you think about the need for glasses but it has been already raised to the team. Hopefully it’s like the Luis Daiz skin problem and will be resolved swiftly.

[severe fern]

How is my Overflow not completed?? No way I missed anything, certainly not for 600pts (last milestones of BP Events are often 6K)

[frozen burrow]

Dopely cash grab

latest update... they can't get anything right. By all means, keep throwing cash at them.

[vestal shore]

I don’t think the synergy bonus between sisko as captain and Kira as left sidekick is working on cardasian armadas. It stats at %900 for me regardless. If I add miles as right sidekick it goes to %1400 as expected.

[thin pilot]

Fix the stuck hostiles! There are so many of them in the 32 swarm systems and it's getting ridiculous when many players are there at once.

[tidal tartan]

Different officers may have different synergy percentages. Not a bug.

[frozen burrow]

still haven't fixed this crap

[vestal shore]

I know that. The base sisko ability is 900%. And the synergy shows %500 this in the battle report it should show %1400 at the start. But it only shows %900. However when you put miles on the synergy bonus is also %500 and it does show up in the battle log.

[hard venture]

Absolute joke. iOS update release and still haven’t fixed the scaling issue on iPhone 14 devices.

[vestal shore]

I’m on an older version and it also doesn’t work. There has got to be a bug in the alliance station logic because if I view station is either crashes or starts the scaling issue then. But that is just my guess

Feels like a memory leak

[hard venture]

My but is the game displays behind the “notch/front facing camera” on iPhone 14 series. Makes it extremely difficult to play in any screen in game. Have to constantly rotate device to use that side of the screen. 🤬

[hollow shard]

Would love to activate any territory bonuses.

[vestal shore]

Would love to have that many territories and assortment lol.

[hollow shard]

Come to 116. We have space!

[vestal shore]

I was told clearing cache is supposed to work but I don’t know

[grave yarrow]

Siskos base is 400% so everything is working fine in your Screenshots?

[uncut lake]

Clear localisation or change language settings to force a reboot. Should work long enough to activate the service

[acoustic reef]

Known problem, clear localization, then it will work 😉

[hollow shard]

Will give it a go, cheers!

[vestal shore]

Ah ok sorry. I tried him before alone and it showed %900. But now when I did it it shows %400. Don’t know why. Buggy.

[tame crane]

The Actain consumables does not activate automatically when hunting with my Mantis

I have to manually activate them

[hushed violet]

Just did my mantis run and zero buffs given

[tame crane]

I contacted the support but no answer

[dark briar]

Same ship blurr for my devices on latest update.

[hybrid sparrow]

@umbral nexus the apex Actian ship is now stuck in two or three of the Actian systems on server 43. Makes the remaining systems overly crowded. As a coder myself, the fix seems easy to me. If a ship object has not changed x,y coords in X minutes, reset delete or replace instance of said object. Can be applied to any hostile ship system and solve the issue…

[swift cipher]

Go to settings and clear localization it should temporarily work after it resets

[hollow shard]

Yep, all good. Working as designed! Cheers @swift cipher @uncut lake @acoustic reef @vestal shore

[ornate rapids]

The La'an cargo bug really bugs me, they insist that the actual effective cargo size is right, it just displays wrong, but if that's true that means they have code/a formula that is calulating "right" amount that is used to limit the cargo it will allow the ship to collect, but haven't managed to replace the code used to calculate the amount for the display number/graph for over a month. How can a company that charges what scopely charges for stuff justify not fixing known bugs for weeks on end even when they have released multiple releases in the meantime???

[orchid ermine]

Sorry, but i can not agree. Bugs in the cashshop-area, never took weeks. 😉

[ornate rapids]

on server 81 the apex seems to bug as soon as it spawns, every once in a while it will be in a diff location, but still bugged, seems to be at 1 of 3 specific locations in the system. I haven't seen a working apex hostile in either of the 2 lowest level actian systems in a couple of weeks

which means farming venom takes MUCH longer

[ornate rapids]

@tame crane @hushed violet on pc when this happens to me I can fix it by closing and reopening the client

[drifting trout]

Hmm after iOS update, ship icons on main screen look awful

[ornate rapids]

iOS? I think I see your problem? jk

[spiral venture]

IOS 16?? Got some screenshots to share?

[fringe anvil]

My Discovery is completely useless. It has not been able to jump in weeks. When is this going to be fixed? It is not my crew i have swapped that out many times and bupkiss. Someone please tell me what is going on. Just want a status on when they may have it fixed. But I have got that message 3 times nope still broke. Beyond angry at this point

[candid glacier]

Why so blurry after latest iOS update?

[drifting trout]

There we go like that lol

[earnest crest]

Check the pinned messages in this channel.

[crude basin]

I've started Exchange Armadas and have received no loot.

[earnest crest]

Loot from those goes to your cargo first. Have you docked?

[crude basin]

No loot at all

[earnest crest]

Post a SS of your battle report, if you can please.

[crude basin]

The armada lights and the battle displays then we get a banner saying it was cancelled. No battle report to show.

And yes the leader was in the circle

[earnest crest]

Okay, that's different. That's a failure-to-start. That usually happens when someone on your team is using Kira on the bridge.

[crude basin]

Is kira not specifically an Armada officer? this is a very serious bug

[earnest crest]

Pretty serious, yes, I'd avoid using her in Eclipse armadas.

[crude basin]

Is it exclusively exchange armadas or all of them?

[earnest crest]

Almost all reports are in exchange space, but there've been a few isolated ones outside. I'm not convinced it was Kira on those other ones though.

[stoic jungle]

iOS update wrecked graphics of ships

[frosty agate]

Armadas are broken on Server 84. No loot or chests are being distributed, but directives are being spent.

[winter temple]

it would be nice if i didnt need to exit the game to go back a screen

it would also be nice to be able to activate our teams territory capabilities

[lusty chasm]

What is starbase error 26?

[primal thorn]

Bumping this

[west pumice]

Clear your localization cache

[brittle sluice]

Armadas are taking directives but not actually running. No damage, no logs. Doesn't always happen but happens to epics.

[earnest crest]

If it's eclipse armadas, I'd avoid using Kira on the team.

[indigo cradle]

Still no fix for the dynamic island on the new iPhone 14 pros. It blocks buttons and information on the screen

[stoic jungle]

I’m afraid of my red armada. What portal to the upside down am I about to open?

[nimble solstice]

fix now 😡

[earnest crest]

You'll need to contact CS with this. It's not allowed to be posted on discord.

[lost thunder]

They’ve been contacted, lately it’s a 3+ day wait time and the ingame report doesn’t work. This is thanks to incursion. They’re our next opponent. And if it’s not allowed on discord why isn’t it immediately dealt with ingame?

[earnest crest]

Then you'll need to wait for them to handle the ticket. They're the only ones who action accounts.

[frigid geyser]

The stuck hostiles in various systems on server 40 are increasing.

Will these hostiles be unstuck at some point automatically, or do we need to file tickets?

[earnest crest]

Tickets for that are unnecessary, it's well-known, and they're already working on the problem.

[sullen otter]

Mantis- zapped a player in tc, they were still able to warp out.

[heady gulch]

looks like somethings going on in Alliance Territory tabs.. they just constantly try to load. cant see what supplies we have or need. multiple alliance members reporting this. no one getting it to load at this time. hey but the button to the store still works..... lol

[lost thunder]

Clear Localization. - Settings > General and scroll down.

[viral river]

not sure if it's a bug or not, Kira and Sisko's abilities only work for 1 player in an armada

[fossil dagger]

starbase error 26 is hurting alliances durring the events is there a way to fix it or stop it from glitching enough to move the star base.

[heady gulch]

Worked on android client, epic fail on pc client.. thanks for the direction.

[keen surge]

That's just an issue with the reports, any time that the same ability procs at the same time it will only list the first one. They still activate as normal though.

[viral river]

thx

[vital reef]

Are we gonna get our eclipse armada directives back that we’ve been wasting since they apparently aren’t working?I’ve lost a few hundred today alone, and several others in my alliance have also lost a few hundred.

[covert pulsar]

This bug is back for me... I can hit and hit and it still doesn't show that I am full

[hybrid rain]

Could not open Alliance Starbase anymore.

Game keeps constantly crashing while opening now 💥

iOS 16 and iPad OS 15.7
Game versions are M46.1.0 ans M46.0.0

[fringe hatch]

These horrible looking icons happened after updating to latest iOS version…

Clearing localization doesn’t work

[hybrid rain]

iPad OS 15.7
Game Version M46.0.0 and M46.1.0

iPad OS 15.7 with game version M46.1.0 🤮

[keen surge]

You're using La'an below deck? The lower deck abilities are overstated in the client for many players.

[tacit apex]

I can’t not make my Disco do a jump . My software is up to date - please fix

[keen surge]

We've been waiting a long time for it to be fixed..
In the meantime you can usually get it working by changing the jump cost, either through increasing the warp engine tier, increasing the research, or by using different officer combinations (Stamets/Culber/synergy, no Culber, just Culber, Stamets with different synergy amount).

[stuck hemlock]

blurry since latest game update

[native oyster]

does Scopely even do anything without errors? what is this 90s graphics quality? 😡😡😡😡

[tacit apex]

Many thanks that worked

[tranquil iris]

Test BEFORE rollout

[amber sky]

Just came here to report the same with the same screenshot.

And the same thing worked for me - increased jump efficiency another notch did the trick

[tranquil iris]

Fuzzy ships are already driving me nuts

[polar mason]

New pack for iOS available:

[native oyster]

There is a fog in the galaxy view that doesn't go away by changing location

[light fox]

SNW La‘ans below deck ability is not working correctly. It displays I should have a cargo size of 196K, but actually the cargo just stops filling at 186K and any additional cargo from hitting hostiles is lost

[grave yarrow]

Her LD ability is working correctly. The display is not.
You are getting her full intended bonus

[pine cargo]

@earnest crest lovely new AppStore update. You guys really can’t get anything right. Do you actually have a QA department?

[tidal tartan]

It's not a fog of war or similar. It's just a fog in space...

[lean wyvern]

Stella is stuck in battle, restarting game doesn't fix. Been 10 minutes.

[magic horizon]

Raise a ticket with the heading ‘Stuck ship’
Tell them which dock and crew are on deck.
The ‘stuck ship’ cases are flagged quicker.

[versed wave]

Unable to log into the game on Android. ‘Failed to login, please try again’
Been like this for hours now
How can I login? Game and phone are up to date

[young coral]

Same here on iOS … the ships panel just looks awful at the moment with those low res pictograms 🙈

[elfin scarab]

Celestial prospector AMS, no score....

[lethal sorrel]

have you force closed and restarted the app? Mine almost never recovers of its own accord once I get that message if it's just being backgrounded

retry button may as well not exist...

[tranquil iris]

Garbage. Do you people even LOOK at your updates before going live?

[versed wave]

How do I force close it? I’ve made sure it’s not running in the background by swiping up on my phone and swiping away the game

[lethal sorrel]

that's all I usually do.
Tried it on data vs wifi?

[versed wave]

Yeah done that a few times

Yup on both with the same problem unfortunately

[lethal sorrel]

😦

Not sure I can suggest anything else I'm afraid, short of the classic 'turn it off and on again' with the phone itself...

and I don't even believe it myself 😂

[versed wave]

I’ve restarted my phone also

[elfin scarab]

Phone settings. Like with other completely stuck problems, ultimate step would be register with scopely to secure game progress if you haven't yet, then uninstall and reinstall

[versed wave]

Can I register with scopely without needing to get in game?

[earnest crest]

I'd uninstall/reinstall.

[lethal sorrel]

if you have scopely ID, or logged in on google play, you should be fine to reinstall

[versed wave]

I might have to but don’t want to lose my progress

[versed wave]

I am always logged in on Google Play

[earnest crest]

Then you're fine.

[versed wave]

I’m on the scopely site but can’t find a place to register for an ID. Only to join their staff

[elfin scarab]

Should do as well

[light fox]

Too bad, I would have preferred the other way around 😂

[elfin scarab]

https://www.startrekfleetcommand.com/2021/08/10/introducing-a-new-way-to-login/

[versed wave]

Would love to do that but can’t get in game to register unfortunately

[elfin scarab]

Anyhow anybody else facing problems with AMS celestial prospector?

[verbal hawk]

Looks like the last iOS update has made all my ships dirty (that or the hd versions have been removed)

[elfin scarab]

That's website.

[verbal hawk]

Still need to link it in game though

[versed wave]

That link just showed me how to register via in game settings

[loud vortex]

Having an issue on iOS when trying to return from viewing the zone services, with the back button greyed out. Only way to recover is to force quit the game and then the services fail to resolve but the back button is fine. Only way to get the services back is to clear localisation. But then the back button issue returns

[versed wave]

Uninstalling and reinstalling

[elfin scarab]

Google Play storing your game progress I meant. Just thought it to be more secure to have it on stfc as well

[versed wave]

Yeah but I couldn’t get it there as I couldn’t get in game to link it

[versed wave]

All my progress came back

[unreal portal]

Next up in the ios store: high res ship texture pack, $99.99 😆

[elfin scarab]

👍

@umbral nexus No score g3 latinum, conc. latinum

[wise ginkgo]

I got the same, I call it the potato Intrepid

[misty latch]

@umbral nexus I've just gone to move starbase, received a "cannot be moved in this state" and now it's giving me a "Starbase Error 26" message, and now when I try to move it, says we don't have one?!

[vernal ember]

I can not activate territory services because they will not load

[ripe oxide]

Try clearing localization

[native oyster]

no. this is a programming error. before that the nebulae were at a fixed point in the room. now you are fixed on the screen

[verbal hawk]

Their is two or three system that seem to bug this one is rator. More or less a system that’s always full.
Try demoting/promoting players to see if one can see it.
Clear localisation, see if the the starbase is their but not on a node.
Happend to my alllince, opened a ticket and before they responded it has came back (in the state of their but not mining) a day or so later

[misty latch]

I've found it...

[spiral venture]

Get someone else to move it. See if it’s any better

Avoid Rator Morska and PJem

[livid grotto]

When can we expect a fix for these horrible graphics ? This has happened since the 4th research queue appeared..

[silent wave]

pls fix zoom in and out bug. Both comes randomly at once and only think u can do is restart

[misty latch]

Now to find a member to move it haha

[spiral venture]

You might need to promote a Prem or something

[reef fjord]

Everytime this player posts this in our GC it glitches out, why is that?

[misty latch]

Their name does say corrupted...

[spiral venture]

Anyone else affected?

[reef fjord]

Our GC goes blank and yes it does it to everyone

[spiral venture]

Interesting. Does a reinstall resolve it?

[reef fjord]

This player has like 25 alt accounts on server 32

No

[spiral venture]

Ok I’ll pass this on

[reef fjord]

The player has admitted to all of us he runs all these alts

[reef fjord]

I tried to post this up before but I got warned of naming and shaming a player, but I swear this happens every time the player gets on. GC works fine for a bit then the individual uses that and GC gets fried

[lethal sorrel]

pretty sure that would be an improvement on a lot of servers for GC to shut down 😂

[reef fjord]

It kills us during incursion

[spiral venture]

Ticket to CS. You can’t post it here

[reef fjord]

I have several times and never get anything back

Individual is running 25+ alt accounts on server 32 and it floods us where it makes it seem we are still a growing server but it's been slowly dying for months

[lethal sorrel]

must be an unrenderable character, or an open tag that their filters don't clear out properly, like the old ping of death from late 90s 😂

[misty latch]

That didn't work either. Base seems to be properly broken. Not holding out hopes for CS either, submitted a ticket on Sep 18th for missing epic directives after an armada just didn't happen, and haven't had a reply to that yet...

[reef fjord]

The individual is able to use same name for multiple accounts, some are offensive, and uses odd symbols not found on normal keys

[spiral venture]

CS has been slow this month. You can try another method of contacting CS and use keywords Starbase Error 26. It should hopefully be cleared up soon and from there just avoid the 3 systems I said

[lethal sorrel]

it won't be the "same" name, it'll have different characters that the game refuses to render

[spiral venture]

It’s like I and L. They look the same

[reef fjord]

Player has even openly admitted to hacking the game, I promise you it's same

[misty latch]

I can't even contact them a different way, my ticket is open ended and I can't click anything.

[lethal sorrel]

you can make your ships vanish that way too 😂

[spiral venture]

Try email in #👽-how-to-contact-support

[lethal sorrel]

yeah, you need to email that into CS

[reef fjord]

If I was allowed to share one of the individuals alliances I could prove it

[lethal sorrel]

We here... do not care

It has to go to CS - nobody here can do anything 🤷‍♂️

well, we care, partly because I'm curious how it works/breaks... but it doesn't change that we can't do anything 😂

[reef fjord]

Not shocked honestly, even though there should be a way to expedite the issue on an "official" discord

[lethal sorrel]

If you PM Eco with ticket references he can sometimes... but no, there shouldn't be an expedite option through discord, simply because once everything is "urgent", nothing is urgent

[heady plover]

How about I reported a bug and requested support I've waited 5 days with no response

[lethal sorrel]

overworked/understaffed

[reef fjord]

Ok really??? I marked out the name and only posted the current state of our gc

[spiral venture]

What bug did you report?

[spiral venture]

You were already told that it would be removed for public shaming. - alliance name and player name were visible

[reef fjord]

This is absolutely absurd, idk why I waste any time on this discord, it's a complete waste of anyone's time

[heady plover]

Reported 4 months now inability to Purchase Directives in game Scopely Store. With Continuous Events requiring Spending directives, winning armadas, the inability to get Directives simply forces me to not participate.

[spiral venture]

Is this the webstore or in game?

[heady plover]

In game

[spiral venture]

And what specifically is broken? Is it the game store doesn’t load or certain packs don’t load?

[lethal sorrel]

no packs, or just not allowing you to buy stuff?

[heady plover]

The only offer is Galactic Pack for $99.99

[lethal sorrel]

Oh... too much money?

[heady plover]

I'm able to purchase anything except directives

[spiral venture]

That’s intentional. There is an algorithm that decides which packs you can buy

[heady plover]

There's no offers of directors no epics no rares no uncommons

[lethal sorrel]

That's ... not really a CS issue if it's a choice to not purchase based on spend?

[heady plover]

No it's not a choice to buy or not to buy there's no offer

[spiral venture]

We don’t follow? Got a screenshot of your store?

[heady plover]

Waited 5 days for response from support

I do

[lethal sorrel]

so no Armada Epic Ultra Pack! or Armada Victory Pack?

they're snugged between the cloaks and the exocomp upgrade packs for me

[lethal sorrel]

or galactic speedup pack is 4th on list

[heady plover]

That's the $99 one how can I buy just the epics or just the $5 uncommon pack $20 rare pack

[lethal sorrel]

once you're at a certain spending level, they will never offer the little ones unless you stop spending...

[spiral venture]

👆👆👆

[lethal sorrel]

Scopely logic = "If they're happy to spend 100, we're not going to give them a chance to reverse that habit"

That's not a CS issue

[heady plover]

With logic to things forcing players not to participate