#šŸ‘¾-bug-reporting

1 messages Ā· Page 6 of 1

spiral venture
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You need to complete your daily’s to get the last chest. Otherwise you won’t get the loyalty badge

torn drum
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today when i start game on pc

narrow creek
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Is anyone else still having issues with SNW La'an not working? Had her on a horizon and cargo stopped at 1.49 million of 1.6 million.

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and yes I had her on the lower deck

spiral venture
narrow creek
narrow creek
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Thank you

spiral venture
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She increases the correct amount. The game likes to say it’s more though

solar fulcrum
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I keep getting kicked out of the game...connection issue...usually several times in a row. Play it on PC with LAN cable connection. It's even worse on android via WiFi.
Please do something, the performance of the game is getting worse and worse.

spiral venture
vapid ravine
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Same issue as well

chilly ivy
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the screen pulls all the way in for a close up and gets stuck.

dapper warren
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@toxic hornet This System in Fed space is supposed to have Tritanium and Parsteel. When I went there on both PC and Android, it has neither. The system hasn't been seeded with resources of any kind.

buoyant whale
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…. People mine trit and parsteel past ops 15?

raw coral
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IPad app store down, is it?

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Ios - iphone store works

oak tapir
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Please help me understand this malarkey? I used the discovery to summon another ship for an armada and of course the other was summoned to the back side of the planet instead of right next to the discovery. I clicked recall on both ships ship b makes it back to the station, however the discovery is blasted by klingon warship all while the game was informing me that I had 3 minutes to get back to my station

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This isn't the first time that my summoned ship has been sent away from the target armada.

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Not I'm spending rss to repair my discovery

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Please update the glitch sooner than later

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And refund the mycelium used for both jumps

earnest crest
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Summoning will bring a ship next to your disco if the disco isn't moving, otherwise it brings it to the edge of the system.

You'll need to contact CS if you want your shroom juice back. Try an option in #šŸ‘½-how-to-contact-support

tidal tartan
elder depot
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Thought part 2 of this was supposed to be 16th - 18th?

earnest crest
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Part 2 has already run.

elder depot
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Meh, typical rubbish. Never showed up for me.

spiral venture
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It was definitely there

elder depot
spiral venture
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Or maybe even 35 šŸ¤”

elder depot
spiral venture
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Normally the Cerritos one is next to the daily’s tab all the way to the right

elder depot
spiral venture
tidal tartan
spiral venture
earnest crest
orchid pumice
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What is the bonus from this prime?

spiral venture
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Looks like 50% increase

orchid pumice
sinful crag
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When are they fixing the refit screen?

spiral venture
terse canopy
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A terrible hang-up in the game on the phone, loading the game is allowed only for 10 times.. it's just unbearable to play.. with the last update of the game at the beginning of the month, the game is broken very badly

outer wigeon
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šŸ‘

calm lion
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Still getting this regularly spam ny screen is there a fix??

opal cloak
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SNW La’an’s lower deck ability is broken. Haven’t been able to mine the 25% boost since she came out. Was hoping there would be a fix by now but nothing yet.

surreal jay
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In armada hunt sms event starting a rare or an epic give the same reward 15000 points... Bug or by design ???

opal cloak
tidal tartan
terse canopy
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it is unbearable to play a wild hang in the game, the inability to enter..

turbid flint
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Extreme lag in beta client and in normal client (Server 77)

fallow grail
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When will un hittable floating hostile be cleaned from systems? There are more and more floating hostiles occurring and should be eliminated during monthly maintenances. Will you ever address this glitch?

mortal belfry
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Takes 3/4 restarts to get the in-game chat back, bloody annoying

hollow charm
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Fix the lag!! Server 176 šŸ™šŸ¼

shadow flame
hard arch
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Armada countdown is only shown when I have the system open that the Armada is running in.
If i go to another system I cannot see the countdown, which makes it impossible to time Armadas.

dapper warren
terse canopy
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It's just that the state of the game has been terrible the last few days.

upper star
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Please give us back the private chat log 🄲

lethal ember
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Really Scopely? After updating to M45.1.0 another useless pip? Had to click all the ā€œnewā€ frames and avatars to make this go away. Just pointless

coarse tree
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I like the improvement to daily gift chests.... But all the red marks on my screen really fire my OCD.....

rain idol
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Is the actian apex bug being worked on? We haven't been able to kill it on our server for weeks. It's frozen and can't be attacked.

spiral venture
rain idol
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well that is awful because it won't spawn a new one and our level 33 one is bugged.

lethal sorrel
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We've had a klingon scout locked out like that in Gorath for about 3 months now šŸ˜‚

molten ibex
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SNW Quiz, final answer isnt scoring

near sundial
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Hostiles in collep not scoring but hostiles in "Gobo" are (you misspelled Gobbo BTW) last I checked Una was first officer not chief engineer

digital lance
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Yup final question is wrong

warped crest
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They screwed up

buoyant lagoon
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Gobbo doesn’t work neither

digital lance
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scoring in collep now

grave yarrow
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Correct answer now scores

tall tinsel
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yup its fixed now

near sundial
buoyant lagoon
prime storm
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The ā€žnewā€œ labels of ships, officers and - added today - frames and avatars reappear after game crashes

polar topaz
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I don’t know what’s going on but I’m not trying to make a purchase and windows like this have been popping up for the last 20 minutes

steady bronze
glossy abyss
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@toxic hornet If you have a mantis that's near death, and you boost it with a cerritos, it will report as "DESTROYED" in your bottom bar, yet the ship still lives. If you hit "repair" it then resets its status to alive and you can continue.. happens immediately after boosting w/ the cerritos.

torn drum
native oyster
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Anyone who has problems like I? To getting RSS (in my case parsteel) for 90k of Actian Keyes?

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I didn’t get ANY parsteel at all.

grave yarrow
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Its tokens. They should be in your inventory

native oyster
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But they didn’t showed up there

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I know that they should, but they didn’t

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They always did before.ā˜¹ļø

grave yarrow
native oyster
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Ty

ebon creek
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Cant seem to get all three to active on the mantis anymore

viral falcon
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Thanks for making this bar no longer take me to coords screen except for the bookmark button itself, HOWEVER, why does the faction symbol take me there still?!!?!

outer roost
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Is the game down?

grave yarrow
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No šŸ¤”

outer roost
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Mine wont launch

grave yarrow
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iOS, Android or PC?

outer roost
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PC

grave yarrow
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Alright, that makes finding the issue a LOT easier

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Do you know where the log files are located?

outer roost
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Yes

grave yarrow
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Alright, can you send me the launcher_log.txt file in dm? Then I can take a look and find the issue and probably even a solution

outer roost
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"C:\Users\mikem\Downloads\Star Trek Fleet Command\default\game\prime.exe"

grave yarrow
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No, its not in that directory

outer roost
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stand by

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"C:\Users\mikem\Downloads\Star Trek Fleet Command\default\game\prime_Data"

grave yarrow
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Also no.

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Its somewhere in %appdata%

outer roost
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"C:\Users\mikem\Downloads\Star Trek Fleet Command\default\game\prime_Data\app.info"

grave yarrow
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No

outer roost
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Gah

grave yarrow
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Its not in game directory

grave yarrow
# outer roost Gah

Press win+r and paste this in "AppData\Local\Star Trek Fleet Command\logs" without quotes

regal dawn
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Hope this helps:

grave yarrow
regal dawn
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Never hurts to have 2 ways to get there

grave yarrow
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Good point

outer roost
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"C:\Games\Star Trek Fleet Command"

grave yarrow
outer roost
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"C:\Users\mikem\AppData\Local\Star Trek Fleet Command\logs\launcher_log.txt"

grave yarrow
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Yes!

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I need the file in PM though, not the path to it

thin pilot
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Thanks devs for fixing the PC mouse zooming like crazy issue

native oyster
pine nymph
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Ein und das selbe konto kann auf mehreren verschiedenen google accounts gespeichert werden und statt den bestehenden stfc Account zu überschreiben wird der bestehende geladen und so geht der akuelle account verloren und kann nur durch den Support wiederhergestellt werden. Das gleiche passiert bei einem scopley account. Ich habe jetzt ca eine woche kontakt zum Support und der bekommt es einfach nicht gebacken meinen account speicherbar wiederherzustellen. Ich konnte zweimal den account laden aber wenn ich speichern wollte lädt er stattdessen immer wieder einen anderen account. ...total dumm!

grave yarrow
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Please delete it here šŸ™‚

neon cove
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Um, excuse me? I haven’t used my refinery today or yesterday and I have a 5 day cooldown on an event that lasts 8 days. 😳

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This needs some fixing.

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Anyone else having this problem?

quartz tiger
neon cove
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šŸ˜…

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That super isn’t clear by the UI, but thank you for clearing that up. šŸ––

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Looks like the same old ā€œduration in redā€ with faded cool down countdown at the bottom.

tropic kestrel
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Still not able to save, edit or delete bookmarks.

south quiver
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Slowly it annoys the bookmark not to be updated, updates and quests are constantly displayed as new. when will it finally be fixed.

spiral venture
tropic kestrel
vocal forge
fallow grail
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Yes, this is annoying but not as annoying as the floating hostiles all over systems! Un-hittable red hostiles in many many systems and more and more are occurring.
Please clean these dead reds out of the systemsā—ļø

tropic kestrel
# spiral venture šŸ˜”

Tried it on different iOS devices, with restarting the device after logging out of game center on one, then on both, without restarting and so on. I think I tried all the possible combinations w/o success. 😬

coral bone
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Server power rankings continue to show both servers and has since the last incursion.

polar dome
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In the faction stores each time I change factions I get an error saying "Unable to load asset". then I click faction again and I am where I wanted to be.

flint slate
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well i thought they finally got rid of the stuck hostiles .. but nope.... they just moved .. but still stuck

weak widget
finite creek
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Patch didnt fix mantis tokens?

weak widget
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Ultra recruits??

soft tinsel
tropic palm
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I'm playing on iOS (server 51) no ultra recruit chest after update .

sturdy jackal
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Any updates on Strange New Quiz not giving credit for completing all of the questions?

tropic palm
weak widget
tropic palm
unreal portal
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The available # count under certain faction store redeems such as recruit tokens is gone.

analog prism
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This is happening a lot when using the mantis to hit hostile...it is really bad.

crisp cypress
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Took over an hour to open the research screen after the app updated today. That was a really thoughtful addition to the release.

old zephyr
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Hemmer has to be broken. Can kill 19 49 faction traders with pmc. But I have tried just about every combo with hemmer and if I am lucky I get 3. And my ent is over 7 million…

cursive stump
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This is what I gotten since the update patch went into effect

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Been trying all day to get into game and nothing work I even uninstalled and reinstalled the game and clear phone cache

gentle oyster
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Is that the Android app? I can get in (sometimes takes multiple tries), but systems take minutes to load properly if they do at all. Commands may or may not issue correctly. PC client is fine, so it's something with the app for sure.

keen surge
junior sail
cursive stump
acoustic oxide
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@umbral nexus I think the latest patch kind of nerfed the Mantis when it comes to hunting Actian hostiles. Using the exact same crew yesterday I needed 3 rounds to destroy a level 33 Actian hostiles, today I need 9 rounds.
I will compare some battle logs from yesterday and draw a conclusion.
I compared three battle logs from yesterday with three battle logs from today. The main difference that I noticed is that yesterday all my Mantis attacks were critical, while today only 15-17% of the attacks were critical.

wanton swallow
analog prism
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I'm using my Droid app, and I do purchase packs from time to time. So it is nothing to do with store. I have been trying to work out when and how the error happens.

wanton swallow
analog prism
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Every time they fix one, they add 127 other bugs and occasionally revamp some old ones.

sudden badge
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At the moment, I don't even see the point of donating to the game, because I won't get any effect from this due to constant freezes. I'd rather spend my money on something else.

steady rivet
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Can't do events still for mantis because reds not populating and other systems even though I do have ancient warp tokens I get a message as if I dont

spiral venture
spiral venture
# steady rivet

That’s event store currency. That’s not relevant

steady rivet
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My warp cells are relavant

mild orchid
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the game incorrectly writes the time in the messages. I just sent a message, and the game says that 4 minutes have passed

serene gate
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I debuffed a ViDar in territory yet he warped out of the system with the debuff active. Does the feature work or is this another Mantis bug?

tidal tartan
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When opening another players profile, I can see a red ! next to his avatar. Unfortunately I am unable to change his avatar or frame...

grave yarrow
steady rivet
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Keeps telling me same no matter where I am trying to warp fromeven if a system right next to

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I've tried lots of different places

grave yarrow
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Do you get a pop up?

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Like that one?

steady rivet
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Same

grave yarrow
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Can you Screenshot that one and post it here?

steady rivet
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Tried getting g there from other galaxies a d nothing saying g I do t have enough resources es just says to travel to I need that warp and I e got them

grave yarrow
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And you tapped on the system and then tapped "Travel"?

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I mean, it does say you need one when tapping on the path to the System. That's the same for borg Systems etc

unique thicket
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The inconsistent nature of mantis buffs being applied (automatically vs. having to manually activate) is super annoying and highlights the lack of QA by Scopely.

kindred coyote
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anyone else has a problem that reputation has gone down?

kindred coyote
tidal tartan
spiral venture
# steady rivet

Are you clicking on this or clicking on the system itself?

kindred coyote
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i know that but i'm hunting primary Klingons to get my Reputation up for Fed - now i'm respected at Romulans and was admired nearly esteemed. No way it can drop that fast in 2-3 days

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luckily the fed reputation is still where it was nearly champion...

tidal tartan
kindred coyote
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already done that but wanted to know if anybody else has/had this Problem before...

terse canopy
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It is impossible to play the game does not let, and if it emits, then everything hangs

earnest crest
# steady rivet

Clicking on the lock icon just shows you what the cost is to enter the system. Instead, click on Boneshi and click warp.

grave yarrow
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Not even cs knew

dapper flame
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How many patches this month so far? 3? And yet this irritating thing still happens while killing actian hostiles šŸ˜‘

heady glacier
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From yesterday, after update, every time I try to go on research, game frozen. Well done. Samsung S21

sleek rain
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The game is still disconnecting when using wifi, its costing me money

native oyster
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thanks for finally fixing the zoom issue...now, if you could fix the away team issue where failures occur even when the chance of success is 100% that would be great.

wind crypt
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When will the Scopely fix the game's bugs instead of making new ones?
for a month after each restart of the game I have notifications "new"

spiral venture
native oyster
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what? the mission had a 100% chance of success and failed. i don't know how else to describe it.

spiral venture
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There is the bar at the top or the % below that

native oyster
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the away team mission's success rate, omfg how is this eluding you?

spiral venture
native oyster
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the chance of success when you start a mission...base chance

tidal tartan
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Probably a rounding issue. Was maybe just a 99.5+ % chance which can fail though.

prime storm
wary oasis
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Sure it was asked before, but can you please fix La’an lower deck ability? Its supposed to increase max cargo, but ship just stops mining before bonus applies and not go on. Very frustrating, especially when used on Mantis

spiral venture
wary oasis
spiral venture
wary oasis
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Also, not a bug per se, more like happy coincidence, but if you debuff a ship and it cloaks, you can still see the red halo as it moves. You cannot target it though

spring oriole
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From killing actian hostiles

native oyster
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fix the lag!

olive river
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My mobile notifications are all over the place - getting notified for stuff that happened hours ago, and multiple notifications for the same thing

hidden condor
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Did anyone else get a Lower Decks gift chest show up the Gifts menu, but it can’t be claimed until tomorrow?

earnest crest
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Everyone. Looks like a heads up for us to claim tomorrow, and it serves as advertising for the show.

silent wave
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Event Tokens for Shop u get for 3 Day Event with Syndikat is way to high or e.th. else is way to low

crimson shoal
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The purchase errors and "payment failed" errors when in actian space are horrible

vivid sundial
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Scopely posted recently was boosting the Materials refinery outputs for G3, G4, and G5. Excellent. I am pleased I have noticed a marked improvement in material G3 refinery output of Uncommons. Thank you. Rare?? No. Anybody else? I just put in 225k of G3 materials to the refinery and got ZERO Rares output. 100% more than before?? Scopely please check on materials refinery code determining rare output. I am at operations level 37. Thank you.

spiral venture
spiral venture
gentle oyster
rigid basin
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PC client seems to be very laggy, honestly beyond playable. Coincidentally started with the new update... Just me or is it a known bug?

vernal ember
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When my ISS Jellyfish leaves the base it loses almost 500K in power, can this be fixed please

spiral venture
spiral venture
# vernal ember How can I verify that?

Nope but it’s the facts. The power loss is from research’s that shouldn’t have been applied to begin with and they never are just a visual bug

vernal ember
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Because the research that was done was for explorer and all ships

spiral venture
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But they can’t

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ISS is independent

vernal ember
spiral venture
vernal ember
vernal ember
spiral venture
vernal ember
spiral venture
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They shouldn’t be

vernal ember
spiral venture
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Read up

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I’ve answered this at least twice now. You don’t lose out on power. Have a nice day šŸ––

vernal ember
# spiral venture Read up

Read up what, because you are telling me it is faction based but you can't tell which items should not be applied

spiral venture
vernal ember
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Because there are things in the research that say all ships

vernal ember
native oyster
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PS all ships do

vernal ember
spiral venture
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The point is. The numbers are inflated visually only in some cases. In terms of what the ship does it’s the same

native oyster
vernal ember
native oyster
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This has existed for years upon years, and it’s just one of those things that is a culmination of a couple of things.

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If it really really really upsets you, on the PC there are things you can do that address it.

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I feel like you’re going to go into a long winded rant about something I really don’t care about; I’d save it myself.

vernal ember
native oyster
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You’re not being done out of anything, the ISS applies a couple of researches incorrectly when docked which exacerbates the issue but most of it comes from your ship just being docked AFAIK.

native oyster
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I honestly, really seriously don’t care. It’s so far down the list of things that need fixing it doesn’t even register.

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Just here to point out you’re being ā€œdone outā€ of nothing.

vernal ember
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WOW! really, so it is wrong of me wanting to know the power of my ship before I send it out.

native oyster
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HTH.

vernal ember
native oyster
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Your ship’s power means absolutely nothing.

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See.

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Crew, type, buff, debuff, those all mean something.

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Arbitrary number at the top suitable only for ā€œlook how good my general ship research isā€? Pointless.

vernal ember
native oyster
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You had the issues explained and you continued to bang the table about your number being slightly different in different circumstances.

vernal ember
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LOL, I think that is obvious and it is not me, sshhhhhhh

native oyster
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My Valdore has a different power number with PMC compared to just Badgey on it. How has the people on it change my ship’s power? I demand compensayshun!

vernal ember
native oyster
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If you want it to stop, stop šŸ˜†

native oyster
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No need to be throwing insults around, you just prove how badly you lost 🤣

vernal ember
native oyster
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When will they fix the SNW La'an cargo glitch? We let them know when the officer came out!

native oyster
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But it’s known about

spiral venture
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Like HD said if it gets fixed people will get upset with Tendi and other LD officers as they will be seen as getting a nerf (which they don’t) as their power values will decrease to what is actually correct and being applied

keen surge
keen surge
# vernal ember So let me get this straight, you are giving me an excuse for something you know ...

They fixed this specific faction research issue a while ago.
Research that should be applied to your ship only when docked I believe includes: Station Defenses (station research), Defense Strategy (station research), Defense Strategy II (galaxy research). There may be others, can't say for certain, but I think that's it.
500k sounds a bit high though. Are you able to see what actually changes in your ship stats? And just out of curiosity do you have any of the new mantis specific research?

toxic onyx
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Seeing some people getting gift chest with lower deck officer shards and not others, this a lag issue or just shenanigans?

sleek radish
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I haven't been able to find anyone else report or provide a solution for this bug workaround - Strange New Quiz #4 (Wk 3): Complete (d) on Android THEN DO Strange New Quiz #5 (Wk 3): Complete (a) on PC.

thick sandal
thick sandal
verbal hawk
high citrus
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Mission chain appears broken at this stage. No hostile spawned to kill in order to progress

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Game reload corrected šŸ‘

shy jewel
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<@&509691205798592532> I didn't not get lower deck shards I got speed ups

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@umbral nexus ????? Would love me a T4 badgy was this an error?

fresh skiff
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@shy jewel well you got something, i didnt get anything

limber ermine
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Some one want to explain to me why is it that a 41 Jelly which is an explorer can knock off 44 explorer no problem but have a hard time with 40-41 interceptors which should be easier?

shy jewel
limber ermine
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No i always use chen for energy, and tlaan for kinetic. No this is in deep space killing the 40-41 bandits

toxic onyx
verbal hawk
shy jewel
grim moss
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Away teams store should show the number of BPs already owned, like the faction store does.

limber ermine
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That is not the problem lol. Chen is used. The game is unbalanced. If I can kill 44 exolrers which is the same class as my ship, i should have an easier time against interceptors especially when they are 40-41. I know what bridge to use

shy jewel
limber ermine
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You guys are missing the issue here. I am using PMC. Always do for energy ships. It is the case that if a 4.5 jelly using PMC can take out 44 Explorers, it should have no problem taking out 40-41 interceptors which explorers fare better against.

keen surge
# limber ermine That is not the problem lol. Chen is used. The game is unbalanced. If I can kill...

Maybe if you provide some more details why you think it's wrong?
But let's look at some numbers..
A level 41 Reckless Bandit (interceptor) will do an average of 1,148,550 kinetic damage and 478,560 energy damage every 2 rounds. With PMT you would then expect to see 182,481 damage every 2 rounds, after damage reduction and mitigation.
A leve 44 Scouting Bandit (explorer) will do an average of 3,266,671 energy damage every 2 rounds. With PMC you would then expect to see 37,171 damage every 2 rounds, after damage reduction and mitigation.
Personally I don't think your triangle advantage (which in this example just means that they'll mitigate less of your damage) will make up for that difference in damage.

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Though if you're using PMC against the interceptors also, which it kind of sounds like you are? Then your performance will tank even more.. up from 182K to 237K damage.

limber ermine
#

So you are saying that the bandits are more kinetic than energy so you should be using Tlaan

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I didnt know they were more kinetic. I thought they were energy

keen surge
limber ermine
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I will look it up thanks. So stfc.space?

keen surge
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yes, that's the web address.
Ripper runs it, has a lot of information on hostiles, ships, station modules, research, officers.

limber ermine
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Thanks for the info. I have it. Many thanks

keen pumice
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What’s this bug ? Wasn’t buying anything so don’t have anything to go through

light grotto
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Mantis buffs.

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Ignore it.

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Have they broken in station faction bonuses again? Lol

shy jewel
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<@&509691205798592532> still no Lowerdecks gifts for me not in the PC or in game store several resets done

hazy sail
#

This is a problem cannot open claim dailies too

keen surge
light grotto
keen surge
light grotto
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HHP definitely taking a big jump in station.

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Cargo is up too.

keen surge
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I'm guessing Mantis then.
I heard someone mention it a few days back, but seems to have gone under the radar.
Do you have a small faction ship where we might be able to measure the HHP gain?

light grotto
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This only seems to have happened today and I've not done any Mantis research since yesterday. Yeah I've got a lv 1 D3, what screen do you want? All stats?

keen surge
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might as well, yeah.
tier and any upgrades too please.

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and each level in mantis research šŸ¤”

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(T2 Mantis Cargo would fit the theory for a T4 Valdore without cargo upgrade btw)

light grotto
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It's naked T1 lv 1

keen surge
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looks right by HHP, SHP, and cargo

light grotto
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Not sure if it's relevant but I do remember seeing practically no difference to the Mantis strength when researching level one on the shield. Which seems odd given how it was supposedly a 100%, boost.

keen surge
#

and impluse

keen surge
light grotto
#

I did with the Mantis when I did that research, in and out before and after and I can't remember the exact number but the increase in strength was unnoticeable after the research.

#

It was just under 2 mill before, and still just under after it.

keen surge
#

should have been. if you have any logs from before and after? 😬
I'd think they'll be applying as they should, just showing incorrectly in station (like the old faction bug).

light grotto
#

Let me check my bin in Google photos but I don't think so.

keen surge
#

Do you get the same issue with the ISS btw?

light grotto
#

Yeah I've nothing of any use from before. I've not built the Jelly so no idea.

keen surge
#

So only happening with faction, none of the neutrals?

light grotto
#

Doesn't seem to be. They're all only minor differences in and out like after the original faction bonus fix.

#

Well....after the one that actually fixed it šŸ˜…

#

Enterprise it's the shield that jumps up in station rather than the HHP.

keen surge
#

yeah, but rounding.
Dont forget that 3.00m and 3.99m both round to 3m

#

10 impulse again in that screenshot though, which is the Mantis research

light grotto
#

Yep.

#

So it is possible it's all being applied incorrectly to ships docked.

#

Weird only real faction ships though.

keen surge
#

@regal rock are you able to get this put up for review?
Some of the other epics dismissed an earlier report like this with the ISS as being a bug that was fixed months ago, so I'm guess ISS is impacted also.

violet bear
keen surge
light grotto
#

Yeah you're right. I do think you're right about it being the Mantis research. I'm sure it's only started today but I can't be 100% certain to be honest. There was an update today so it's possible that triggered it.

keen surge
#

Numbers line up with your research, so very likely.
I just want to confirm if ISS is impacted also, for the guy that had the same issue this morning (but I didn't get my follow-up information šŸ˜“ )

light grotto
#

Fiz did post this. No idea if it's related or not. Sounds like he realised what it was so maybe it was to do with something he'd done.

#

Anyway I better get to sleep lol. Let me know if you find anything interesting.

severe lantern
#

I'm noticing bases that are defeated in the first attack seem to have their defense platforms back after the 10minute shield, but only for one attack then they disappear again?

grave yarrow
#

They repaired a bit in those 10 minutes and you have to destroy them again, yes

regal dawn
#

That's an automatic 10-minute shield. It goes away after 10 minutes if the player isn't online to set a regular shield

severe lantern
#

but that's the thing - if they had to be destroyed again, why do they disappear when they haven't been destroyed?

grave yarrow
severe lantern
#

that's battle 1 - all three platforms are firing

grave yarrow
#

And as long as you don't take longer breaks, they won't repair again

severe lantern
#

that's battle 2 - no platforms

grave yarrow
#

That is interesting. You should have to destroy the other 2 platforms as well

severe lantern
#

yes, hence the mystery

keen surge
severe lantern
keen surge
#

Mantis research appears to be showing as though it applies to faction ships and the ISS when in dock.

#

Hmm, wonder why Jessica didn't see it on all ships then.
Maybe it's only specific neutral ships šŸ¤·ā€ā™‚ļø would be easier if I had it, I need a sponsor šŸ˜“

upper star
#

suddenly all the bookmarks are gone mindpalm

keen surge
#

Well, maybe they'll have the practice to be able to fix this one a bit quicker at least 😬

upper star
candid gust
#

iphone 12 after the last patch

#

problem only the inside the station and ship

vernal ember
keen surge
charred crater
#

There still problems with the exobots you get on certain actian chrysalis hostiles. You can get 2 different error popups:
This is quite annoying. PLEASE FIX!

gentle oyster
#

Something is wrong with Ultra Chest pulls right now. Yesterday, I did a single chest and got 2. Just now, I pulled 5, and got 6. I hope this isn't a new unannounced "lucky" pull mechanic because it seems like no one was getting the traditional lucky pulls with Ultra chests yesterday at the rate they should.

left spruce
#

Sometimes the system that your in the planets turn purple

#

Will you ever fix the chat window the longer your on the chat window gets worse untill it freezes altogether and won't show up at all how many times you touch the screen only way to fix it is refresh the game until it does it again on an Android phone

spiral venture
gentle oyster
kindred smelt
#

Clearly I have unlocked these systems. Why are all of the paths blocked now?

light grotto
#

That was kind of what I meant. Something that you knew was down to something that you'd done on your end rather than the thing we were talking about but I wasn't certain. Thought it was worth a mention just in case.

pale ridge
#

Would be nice if cargo displayed would be the real amount you can mine...

light grotto
#

Oh šŸ˜…

spiral venture
pale ridge
native oyster
#

What kind of lame server lets you mine 3* in a non-token system to the point where you’re that much OPC?

light grotto
#

That is a token system isn't it?

#

Look at the speed.

pale ridge
#

its forin...

native oyster
light grotto
#

I think they look further apart because he's zoomed lol

native oyster
#

Just thrown cos the rings don’t look right

light grotto
#

Your face doesn't look right šŸ˜…

native oyster
#

I’d have expected to catch some of the other nodes in the periphery

#

Never mind.

light grotto
#

Maybe his aspect ratio on PC?

native oyster
#

Maybe indeed. Anyway.

pale ridge
#

yeah was zommed in, on PC.

light grotto
#

It's like 1k on the Mantis.

spiral venture
#

Maybe šŸ¤”

#

Idk

native oyster
#

That much?

#

I thought the mantis only had 1k cargo 🤣

light grotto
#

Lol

#

It's just easy to see on the Stella because of that exact 100k base.

terse canopy
#

Question : Why aren't gifts given to everyone?

spiral venture
terse canopy
spiral venture
stark plover
#

PC client suddenly Froze now stuck at 70% "loading game state" Already tried to repair client. no issues on ipad

ashen agate
#

@umbral nexus - still a bug that has been going on for months. Saving officer presets wipes out a different preset (name and crew)...how is this STILL a bug?

jagged basalt
jagged basalt
# ashen agate Correct.

I'm guessing that a relatively small percentage of users are syndicate level 17 or above, which is why it hasn't been fixed. Hopefully, the Mantis will change that.

spiral venture
ashen agate
#

It's been reported multiple times for months (and not only from me).

spiral venture
ashen agate
spiral venture
stark plover
#

Can log into Scopely ID through webstore just fine

grave yarrow
stark plover
#

Not sure what the filename would be, but i know my install directory

grave yarrow
#

The install directory is not the directory you need. Can you pm me so I can lead you through the process once I'm home? (like 15 minutes)

remote garden
#

Scopely, you are hilarious. This has been fixed what, three, four times now?

grave yarrow
remote garden
grave yarrow
#

Its always been "Fed. Cloaking Mission Key"

native oyster
grave yarrow
#

Its never been fixed

remote garden
#

It's been fixed at least three times, and it keeps reverting to this after each minor update. Pay attention, double oh sevenšŸ˜‚

lethal sorrel
#

what's to fix? wasn't it a one off claim to get a random mission about cloaking devices on the ent?

earnest crest
#

It's part of the webstore loop

lethal sorrel
#

Oh

#

Right

#

I should probably do that...

#

but unless there's a random chance of a lucky pull, it's not that important šŸ˜‚

earnest crest
#

Just one shard a day, it's ok

lethal sorrel
#

if I regularly played on PC as well as mobile it'd be a no brainer, but otherwise it involves specifically loading up a desktop for it... I'm too lazy šŸ˜‚

glacial cargo
#

every time i get out of chat, whether its gc, alliance or pm, it returns me to my base rather than the last point i was at

#

frustrating if you're trying to bust a base

#

or trying to get to a system

stark plover
fresh skiff
#

Denigi uko nołto' tadhesje'an' k'ode'onh da' yegu donaan dranh

spiral venture
#

What!!!? šŸ‘€

sturdy remnant
#

Anyone having issues logging in?

spiral venture
#

Please enter the naughty step

spiral venture
#

Not as easy as CR šŸ˜…

sturdy remnant
#

5g and connecting to Internet via other apps

#

Yep. Still nothing

#

Cleared cache too

#

Anyway to fix it?

#

Haha. Will try again. Tt

#

Ty

#

I will

sturdy remnant
#

That worked. Thank u

gentle oyster
#

Game lag is spiked, it kicked me out of game, and I can't get back in. This is happening intermittently lately and really needs to be fixed before another Incursion event.

hybrid cargo
#

Same for me when I am on my phone (iOS). Lots of connection issues, failed to login, game restarts and crashing

When on the PC, using the same Wifi, it sometimes says there is a connection issue (yellow, not red) but hasn't dropped or crashed

gentle oyster
#

Yeah, this has happened since my last Android update. It looks like there was a bug introduced in the latest updates.

mild galleon
#

@umbral nexus can we please check if this is supposed to be like this? only 2 hostiles in Geody for actian farming seems a bit low šŸ˜„ we cant even get the three buffs. been scouting the system for 3 days and never spawns more than 2

earnest crest
#

This has already been escalated. Make use of it while you can, always having an apex up can be a great thing

forest flame
#

Sooo many bugs since the last bug patch šŸ¤¦ā€ā™‚ļø I have to restart the game so often. Off the top of my head…

ā€œCant attack enemy baseā€ when trying to attack any hostile.
Cant select systems.
Zoom instead of swipe screen pan.
Chat stops working.
Your purchase failed to go through when attacking Mantis hostiles.

rain idol
#

can we get a maintenance reboot or something on server 81? Our Actian Apex in the 33 system has been stuck for weeks and un-killable.

left spruce
#

@light grotto

#

New bug android phone had to restart to fix it comes on after being on for a long time

#

Does it when farming hostiles

light grotto
#

Thank you for bringing this to my attention. I'll have it sorted out for you immediately.

light grotto
#

I know right? šŸ˜… Who does he think I am? Lol

spiral venture
glacial cargo
tribal portal
#

Mantis is buggy with cargo

#

rare La'an below deck

spiral venture
opaque wind
#

Hello, there seems to be a bug in the Scopely Support chat. Clicking the link in an email from Support agents to try and reply to them results in a new chat not a continuation of the existing ticket as it has always done previously, which means the only way to reply is to create a new ticket and reference the old ticket number. For every reply.

sturdy jackal
#

Any updates on a fix for this? Finished all the questions for both weeks still haven’t gotten the rewards..

light grotto
sturdy jackal
light grotto
strong thorn
#

scopely fix the annoying zoom issues in the game on android devices..... am not sure if such happens on iPhones... but sometimes zoom is stuck at one position, game works though, I just can't pinch in/out for zoom unless to restart the game to resolve this. This was no issue before mantis update came out....

sturdy patio
#

Mantis buffs generated from Cocoon's loot do not start automatically anymore and have to be activated manually in alliance store under consumables while in the system

white geode
#

I keep getting this but I'm not buying anything

#

And I'm not going to buy anything until this stops happening

twilit grail
#

There is no scoring on events on server 13

native oyster
#

Events and dailies not working on 157

twilit grail
#

<@&509691205798592532> there is no scoring going on events.

haughty lagoon
#

Server 40 as well

sly kiln
#

Same on server 69

rough cairn
#

Daily not working

silver oracle
#

Lag on Several 31.

rough cairn
#

Scopley is it normal with daily not working?

#

Because you never see the problem

keen spindle
#

close it and reopen to update

silver oracle
marsh shuttle
#

why is it taking so long to get the next question?

silver oracle
#

@marsh shuttle Lots of lag going on right now across multiple servers.

keen spindle
silver oracle
#

Currently there is some lag going on and it isn't because you left your game open for over 12 hours it is because of the servers Scopely uses. They can't handle the loads of so many people on at the same time. Which causes them to be bogged down and run slower. If it gets worse they will eventually just crash.

#

@keen spindle

keen spindle
#

lol my game wouldn't be open for 12 hours if i didn't have to babysit my miners

orchid hornet
#

Killed all 3 buffs but not received them

earnest crest
#

Sometimes it gets stuck, and manual activation in the consumables tab might fix it. Or it could be a lag spike

glad peak
#

Morning šŸ˜„
Could you please look I to this? It’s a visual bug I think but my inner Raidersheldon is unhappy šŸ˜„ it does not show the steel šŸ˜„

#

But the cargo hold show 2.4B

native oyster
#

fix the lag!

zenith plover
#

Zoom bug is still present in the latest version of the game on Samsung S22

real rover
#

The chance of success was up to 96% before. What did Scopely do? 😭

#

Not sure which channel to post this.

magic horizon
stable willow
#

I have a big problem with the D'Vor tier and the refinery tier. I upgraded a D'Vor into tier 8 some days ago and the refinery is still tier 7. I've talked to support but they didn't fix it (they told me to upgrade the D'Vor again!)

stable willow
native oyster
#

Lots of bugs/glitches, the zoom in and out freezes,ships appearing dead but then alive again, chat freezing then disappearing altogether, sometimes it's so unplayable

feral shore
#

Chat problems? I see a number of new messages in Alli chat, but if I open it there is nothing. Only the old massage from a few hours ago.

wispy patrol
#

Just did 2 runs of actian farming and the refinery is showing much less than it should

#

And no I didn't refine any, everything is on cooldown

earnest crest
#

Have you unloaded the cargo in dock yet?

wispy patrol
#

Yes, I crashed into a station to get home quicker

earnest crest
#

That's a bad move, your venom is spaced

wispy patrol
#

And WHERE does it say that happens on this ship when it never happens anywhere else??

earnest crest
#

Dying on a hostile red lets you keep the cargo. Pvp fights are different.

wispy patrol
#

No, not on stations

earnest crest
#

It happens the same way on every ship

wispy patrol
#

On a player ship, yes I'd lose cargo, on stations you don't

earnest crest
#

Smashing a ship onto a station does not transfer cargo to the station. It is spaced, and it would not show on that status report

#

You've probably lost a lot of cargo if you've done this frequently...sorry to say

spiral venture
#

Yep anything above protected is lost

wispy patrol
#

Well šŸ’©, tested with d'vor to be sure šŸ™ˆšŸ˜‚.
Thanks for the info, I was convinced it worked.
And no, I haven't done it frequently šŸ˜‚

mortal oyster
#

šŸ¤”

#

Same for other ships but not for mantis.
There it is correct in base and outside.

thin birch
#

Well this is new and before anyone asks, yes I have updated the game. It happens every time I try the engage the jump drive on Discovery. 🤨

gaunt sigil
#

Docked much more cargo as undocked

tidal tartan
tidal tartan
thin birch
junior badge
#

Been receiving this a lot. Got one with error code 303. Not sure what purchase it is referring to. Keeps popping up about every 5 - 10 minutes.

earnest crest
#

It's a regular issue with the mantis and the auto-activating exocomps

junior badge
#

This one just came up again. And again, not sure what it's referring to. Another Mantis issue?

native oyster
#

lag

earnest crest
#

Yes, both those "purchases" are related to the same mantis issue

marsh kayak
#

EU 164 the same

#

Loads of timeouts and slow responses

spark raptor
#

@topaz aurora + @thick pike + @toxic hornet What happen to Strike Team Una in the Ticket Events?

sage cairn
#

Game still crashing and full of bugs

warped lynx
#

Can’t log in

grave yarrow
#

A report without any further elaboration doesn't help

severe lantern
#

is it a bug that my new recruits are always kirk?

grave yarrow
#

yes it is

grim moss
native oyster
#

ships c & d were already almost home but when i told ship a to recall, ships c & d reset and began the journey home from where they started ... edit: and as you can see, they took 40 seconds to charge warp engines and begin moving again

high vector
#

Is there a bug with "lucky" pulls from the ultra recruit chest? I opened a single ultra chest this morning that presented the "open 1 more chest" option at the end. When I have seen this in the past the extra chest has contained a full pull of an officer, when I opened this extra chest though it was just a random assortment of shards... I know I didn't just click the wrong option because there is no 2 chest option.

rough shale
#

Any idea how to fix/work around the actian buff bug? Some rounds none of the buffs do apply to my mantis.

lost fern
#

SNW Una disappers after a few purhasses, she didn't have a max shard limit

spark raptor
#

@lost fern as intended. there is 10 shards limit

lost fern
#

was that posted ?

spark raptor
#

yes

#

SNW Uni is intended to source during the incursion events

lost fern
#

so you're saying your screen has a limit of 10 above the officer's name

spark raptor
#

read the official game announcement

#

and the limit was 10 shards and was displayed

earnest crest
#

Limited, yes. I'd clear localization if yours is missing limits.

lost fern
#

Thanks.

mystic fox
#

Graphical Issues on both Android and PC. This is a screenshot from PC (no mods).

#

On Android.

earnest crest
#

Usually happens if your station is on a buggy planet. You can try moving it, or some players have had success adjusting the zoom setting.

echo hill
#

It's stupid how when you submit a support ticket, they have a set number of generic answers.. its always along the lines of..... "we will look into it .. we can't do anything about it but will pass on the feedback " never once have they actually done anything.

Today I raided 2b par in morning and it added it to leader boards... this evening I raided 14.5b par. It only added 6b...

Their reply was " we don't know how points are added to the ladder but we will pass your suggestion on" like what suggestion??? The ladder didn't add over billions

warped lynx
#

Can’t log in for hrs now

grave yarrow
warped lynx
#

iOS, cant get past title screen, keeps telling me to retry

grave yarrow
#

And STFC has set permissions to use Wi-Fi/Mobile Data?
(Asking because this was not the case a few times)

warped lynx
#

Not quite sure I understand . Everything else on phone works but today this doesn’t . Was fine yesterday.

finite oracle
#

I keep getting an Error message on my PC version that says that I cant open STFC because another instance of launcher client already exists

grave yarrow
grave yarrow
finite oracle
#

inside it

grave yarrow
#

Then open the task manager

finite oracle
grave yarrow
#

And check for the stfc launcher in there and if its in there, kill the task

warped lynx
#

Checked stfc has access

grave yarrow
#

Interesting... may be a blocked IP/Port you are trying to connect to. Try restarting your router, should give you a new IP-Address

warped lynx
#

Appreciate the help

finite oracle
#

and im in the game thanks a lot!

spring condor
#

I'm on Android tablet Samsung s6. When I play inevitably it will decide to zoom in fully when I go to system screen despite the fact I always zoom out fully. The only thing that will fix it is resetting game which works for twenty minutes or so and then it happens again. Makes me have to manually zoom out every time I switch between chat and system. Is this a known issue? Will switching to iPad or updated tablet fix it?

finite oracle
#

the zooming in and out was messed up and i have to restart it for it to go away

spring condor
#

For me it's relentless. So annoying

raw coral
#

Upgrading Spock increases damage by opponents 🤣

fleet crown
#

Need Help wanna buy w Jelly Pks need the 30 Bps the Website doesn't have them only Google Play if u guys hmgimme my multi phasic credits will buy right now please lmk

royal pasture
#

Well this is a new one a lv40 hostiles thats actually a lv 38....

grave yarrow
#

My bad

#

Theres a 38 underneath the 40

tidal tartan
#

And they making little 39ers? ship__type_survey

harsh sequoia
#

I keep getting this message when I attack

neon linden
#

Just complete the mission didn't get the rewards again 😫 put in a ticket of course having problems can't get a screenshot 😫😫

crude oxide
#

You can even see that the icons are totally not alike

#

The BP event only gives points for the following:

stiff mulch
#

no bug, just a typo: from, not form

clear osprey
#

Another bug with Mantis, I got killed on Accian hostiles when other player casted venom on me, It did not show in log but it did on dock, and when i hit repair that show with 10h duration I am instantly back in Actian token space with nearly zero hull.

spring condor
spring venture
#

If I delete the game from my iPad, and then reload it, will I lose all my progress? I hadn’t yet created my Scopley log in when the game suddenly stopped loading past 70%.

#

And I can’t locate my game account ID anywhere (without being in game). The screen capture I took of that ID seems to be missing from my photos.

hasty axle
#

Stopping at 70% is usually a network issue. Try another network, or restart the iPad.

spring venture
#

I’ve done both of those things repeatedly. No effect. Problem started when game crashed, as I was trying to create Scopley log in.

spring venture
#

I’m gonna try resetting my network.

spring venture
#

Didn’t work.

#

I just tried offloading the app and then reinstalling it. That too, did not work.

sick jasper
#

Every time I get hit by a cloaked enemy and go to look at the battle report. I can't even exit out I have to restart the game.

reef fjord
#

Gc is glitching out the whole game, when clicked on it mixed GC with main screen

reef fjord
#

Doesn't happen in ac or pm, but GC glitches out every time

native oyster
#

fix the lag!

twilit brook
#

Trouble for galaxy chat had bug it need fixed it now !

stable willow
#

Please, I've been more than I week talking to a bot trying to solve a bug and the only response I get is that they won't fix the bug. I upgraded the D'Vor into tier 8 and the latinum refinery didn't updated to tier 8

#

I didn't have a compensation and the last answer was this

#

FIX THIS, PLEASE

uncut lake
#

@stable willow if they tell you to tier the dvor again to fix the bug, they should at least give you the mat to do it ^^ @umbral nexus? Anything you can do about that answer not really helpful from support?

stable willow
#

I know, I've asked about it but the bot ignored that

uncut lake
#

You should try to pm eco

#

Dvor t8 to t9 is as long as t1 to t8. Its not fair to just say its a bug, live with it. And no guarantee it won't still be bugged at t9

stable willow
#

I thought the same

#

I have another Dvor in tier 6

uncut lake
#

Just in case, did you try to put the game in English?

stable willow
#

I didn't try, I'll do it

uncut lake
#

It wouldn't surprise me if you did have the good refinery, but they feck up the translation

stable willow
#

Nop, still wrong tier

uncut lake
stable willow
#

I still get the rewards of tier 7 refinery

uncut lake
#

How much Lat in your refinery, 240 then?

stable willow
#

Yes

uncut lake
#

Scopely 🤦

stable willow
#

I don't know what to do. If they don't fix it...

uncut lake
#

Try eco, hopefully he will have time to look at it

#

Send him the screenshot and ticket number

stable willow
#

šŸ‘ thank you

uncut lake
#

Good luck šŸ¤ž

earnest crest
#

I'd try clearing localization first. Then move to uninstalling/reinstalling.

stable willow
#

What if I have this problem in PC version too?

earnest crest
#

Same process, except I'd delete the game folder after uninstalling as well.

stable willow
#

I have this account in both versions

#

Well, I'll try

#

I've done it, but it didn't work

earnest crest
#

On your mobile device are you signed into both scopelyID & google play?

stable willow
#

Yes

earnest crest
#

Try signing out of google play, and only having scopelyID attached.

stable willow
#

It didn't work either

earnest crest
#

Then back to clearing localization, uninstalling/reinstalling.

stable willow
#

Do I have to do that all the time until it is solved?

earnest crest
#

No, if that fails, you're basically out of luck because I can't think of any other things that might be the cause of your block. It might be timer based, and you'll need to wait. Or something deeper, and you'd need to wait for a real fix.

stable willow
#

What time does the refinery need to update? It's like this since more than 1 week

#

I tried to clear localization and uninstalling, installing but it didn't work

earnest crest
#

It's a possibility, I don't know if they actually have timers like that. But if you've tried all the other moves, it might be true.

But I'd just tier to 9 like CS suggested then. Though, I know it's an unsavory move.

stable willow
#

Yeah, I would do that if I could. I shouldn't be forced to upgrade it

lilac juniper
#

It doesn’t have any timer, it resets immediately when it’s not bugged

earnest crest
#

You say immediately, but I tiered my Mantis a few days ago and the exchanges didn't update immediately or after I tried some of the same moves suggested here. What did work was going to sleep and checking the next day.

stable willow
#

And what if I tier the Dvor to 9 and the refinery gets stuck in 8?

lilac juniper
#

It works for the d’vor at any rate, you pull lat, tier, then you can pull again and get an ā€œextraā€ pull. Same for disco, it’s instant when you tier it.

uncut lake
#

Going 8 to 9 will take months with a bugged refinery

earnest crest
#

That's a problem to be fix if it affects future you.

#

Right, use the event store now while you can

stable willow
#

I used the event store to get to tier 8

lilac juniper
#

T8 to t9 is a year even with a t8 refinery

#

That’s not a realistic solution

uncut lake
#

He shouldnt have to spend any event loot to fix a bug

#

That's Support job

earnest crest
#

For me the dvor worked properly as I tiered it, the Mantis had the same problem as TCV described.

stable willow
lilac juniper
#

Someone else had this stuck refinery problem a while ago, and they said the customer support guy basically gave them the higher tier refines manually. I dunno if they eventually fixed it or it had to wait until they tiered again

earnest crest
#

Another option might be to get the prime.

uncut lake
#

Paying to fix a bug is not a solution šŸ™ˆ it's support job

stable willow
#

I don't think I'll use money in this game after this dissaster

uncut lake
#

You tried everything. It's not on your end

earnest crest
#

Right, offering workarounds while you wait is better than waiting on CS that clearly isn't getting the issue fixed.

lilac juniper
#

Or open a new ticket and hope you get someone more helpful 😬

stable willow
#

I don't know what else to do

uncut lake
#

Because Support is not doing its own job, he should just live with it? OK I m out of that talk.

stable willow
#

They're not someone they're just bots with copy-paste messages

earnest crest
#

Support gave them an answer. That's not a bot message, there's a name there.

stable willow
#

Sometimes it seems they don't read the messages

#

In the begining they thought it was a Feesha problem although they had the screenshots

earnest crest
#

It's faster for CS to use generic boilerplate answers, but that pic you posted was clearly addressing the issue as you've described here.

stable willow
#

That's true, but I received that message before (like in the second or third answer)

#

Is it that difficult to fix it?

#

What I understand is: "We kindly ask you to spent some money and get the asked item in our good looking store. Our diligent and hard working team is looking meanwhile for a solution and is thankful for your patience and further response"

earnest crest
#

You can receive the same answer if the situation hasn't changed. Faster to repost something than to rewrite it for no good reason.

#

You can try asking a different question, like "can I be given the mats to push my tier up instead of waiting on the fix?"

stable willow
#

I'm not complaining that it's a copy-paste message, I understand that many people open tickets a day. The problem is that they are not fixing anything and I have been waiting for a long time for them to fix it.

#

I have replied to that last message asking for Dvor parts needed to upgrade the other Dvor I have from tier 6 to 8.

earnest crest
#

All solutions take time, and it looks like 1 week isn't enough time for the one they're doing.

stable willow
#

I don't mind if it takes more time only if they fix it. But it seems they don't want to. What's the point of telling me they're going to fix it if it takes them two years and I've already upgraded the Dvor to tier 9 by then?

earnest crest
#

Sentence 2 clearly states they are investigating it. If they didn't want to fix it, then they wouldn't be looking into it.

stable willow
#

Yeah... I only hope they fix it soon

#

But forcing me to spend money and not giving me compensation... That's not right

earnest crest
#

They're not forcing you to spend. They've suggested a workaround if you are unwilling to wait on the fix.

stable willow
#

I understood it that way. I thought they would close the ticket and forget about the bug (and I still think this)

#

It's not the first time this has happened to me

earnest crest
#

CS regularly closes tickets to issues already being worked on. But what bug was forgotten about?

stable willow
#

I don't remember, it was a lot of time ago

#

I usually have a lot of bugs, but I tend to ignore them since then. This is the worst one I've encountered.

#

I think the bug was that in a Battle Pass event the number of Battle Pass points I was given was less than it should have been.

#

And although I completed all the Battle Pass events, I didn't manage to complete the Heroic BP Overflow event because of that bug

#

In that Battle Pass event, I got the same number of rewards (Battle Pass points) in the second and third milestones. And the third milestone should be higher. I opened a ticket and they ignored it

carmine canopy
#

So has any one experienced where they poisoned a person with the mantis, but they were still able to warp out of the system? They were not poisoned while trying to warp out, was in the system for 10 seconds, clear poisoned and warped out.

hardy plinth
#

Really stinks when the developers can’t even resolve player issues like power destroyed player view vs leaderboard. It’s been a few months now since first reported. The whole objective of the game is leaderboards and the accuracies of the numbers.

@umbral nexus

tidal tartan
tidal tartan
hardy plinth
tidal tartan
cobalt agate
#

I keep getting g this message and have to restart the game sometimes 2 times. This is happening while hunting hostiles.

spiral venture
#

Like it zooms in and out with 1 finger?

lilac juniper
#

Hm I get that popup once in a while but haven’t needed a restart just retrying has worked. However I do have a zoom problem that has existed at least since they added extended zoom. Namely, after a while, doing anything that switches away from system view (viewing events, chat, helps etc) resets zoom to 100% (max zoomed in) when I come back to system view. Only a restart makes the zoom level stick again.

acoustic crater
#

+1 for the Zoom bug. 1 finger zooming. Game stuck full zoom etc.

#

IM not sure what scopely did in the past mo the but I'm unable to play the game... and many others the same.

fallen tartan
#

*Chat overlay is completely out of wack:
*

fallen tartan
#

SERIOUS CHAT ISSUES - Please Escalate

#

cleared local cache, restarted computer. Reloaded thick client. It's on my iPHONE, and PC

cobalt agate
spiral venture
cobalt agate
lean nebula
#

attacking shows full hull

#

after attack shows truth

#

report also says no cargo obtained

spiral venture
spiral venture
lean nebula
#

not showing full hull, but some more

low panther
#

For some SNW officers, the translation is missing, in this case the German

grave yarrow
forest flame
#

Scoring is inaccurate for Armada Ticket and Armada Incursions events.

It says 100pts for starting an uncommon, but only rewards 20pts for starting Klingon Burial. So it’s actually 1pt per directive.

spiral venture
lavish pumice
#

After every other kill in Azuras with Mantis. Cleared localization, reset game, restarted pc. 😦

valid geyser
#

@earnest crest still no epic armada spawning in Karppinen on S9.

random hornet
#

Can't do today's Crystal ticket event if this is what is showing up in systems <@&509691205798592532> I reset game twice and have no new update. And I shouldn't have to uninstall and reinstall game either

earnest crest
#

Ask a lower level player to clear the node for you.

random hornet
#

Lmao if you look in photo carefully you are not able to see what lvl the player is @earnest crest

earnest crest
#

And? what happens if you wait for the system to load? are all the nodes like that?

native oyster
#

Every time I click attack on a hostile, I get this...

random hornet
#

@earnest crest yes and my game has already been loaded this is only happening to me in crystal systems

earnest crest
#

I'd suggest uninstalling/reinstalling.

frail bear
#

The bug where Actian Auto-buffs are sometimes not being auto-applied... Is that bug known and being worked on?

gentle oyster
#

Had an extra Ultra chest show up again. Pulled 3, got 4. You can count the shards for yourself (6 turned into patterns, 2 epic, 4 rare).

worthy juniper
#

Scoring in limited station event is so weird. I don’t know how i can score 290k upgrading plataform and drydock E twice, all follow upgrades not score more than 5k??

sturdy zenith
#

Scoring for Plunders of War gone funny on me. Stopped counting at 234PTS to the top tier reward...

sturdy zenith
uncut lake
#

99% of time, when plunder of war stop scoring, its because your cargo is full

#

You wouldn't have laan under deck by hasard?

sturdy zenith
#

I'll try to empty cargo and hit something again. Thanks.

sturdy zenith
uncut lake
#

Laan

sturdy zenith
#

Yeah, Laan. Got her under decks.

uncut lake
#

Your cargo visual is bugged, you are full

#

Usual visual bug using laan, show more cargo than you really have

sturdy zenith
#

Awesome. Another bug introduced by adding new officers/features 🤣

sturdy zenith
uncut lake
#

šŸ‘

covert pulsar
#

The constant error of "Please check your internet connection" is getting RIDICULOUS

#

Especially when my speed test shows this...

covert pulsar
golden blade
#

If i left base my ship dropped cargo size šŸ¤·ā€ā™‚ļø

crude quest
#

My game reloaded and now I'm back to the start. I've logged back in and restarted. I even uninstalled and reinstalled.

#

Scopely fixed my game. Yay

finite river
#

Us 076 ishka (dear moogi) ships that were docked at shielded station are destroyed?

delicate peak
#

images never load, tried clearing localizations and uninstalling.
(events, chests, etc)(pc only)

Also khan's character never seems to load (pc, haven't checked mobile)

keen surge
elder notch
finite river
#

Us 076 ishka (dearest moogi) just opened to see 8 hrs left on 12 hr shield. But my base is making repairs. Wasn't damaged when i left...

spiral venture
charred crater
#

On the topic of the actian exo bots there is still nowhere to look up which of the exobots are currently active and how much duration is remaining? Ever heard of user experience?

#

When cashing in the 7day reward, I get the following pop up, DESPITE checking each day for updates and starting the client fresh. What's up with that?

trim frost
#

So many basic things broken in iOS version (maybe even PC?) 😢

System bookmarks - create, update, delete is not stored on the server. After you restart the app, changes are gone

Visited deep space systems are not remembered. With the bookmarks broken, you don't know which was the system that has concentrated Latinum that you mined last time and you need to discover it again

Officer presets working badly. When you save one, other is deleted. It's unusable now

Archiving of missions is not saved to server. After restart, changes are gone and you see all again

News read are not stored. Every time you start the app, all news are shown again

All "new" ships, officers, ATA missions are "new" again after restart. And the annoying red exclamation numbers are everywhere after restart.

The frames and pictures are even worse. When scrolling down, some are not show as new, when scrolling up, some are shown as new. But after restart, those "new" are new again, so you always see the red exclamation. And BTW, why do I need to see it on every player's screen?

Ship waiting for Armada - remaining timer is lost, when switching to other ship in different system. But appears if you click on chat and come back. During armada event it's really very annoying

Frozen hostiles with 0 health. This is a bug, that has been with us for so long that there are dozens of hostiles everywhere. If you can't find the cause, why can't you just delete all the data about current hostiles in your databases during maintenance? Hostiles will start to spawn again.

These are some of the pains I would like you to address please šŸ™

And something positive in the end šŸ˜‰ I love how you changed in game notifications. They don't block the view and no more miss clicking them šŸ˜šŸ‘

thick sandal
#

Is this a bug ship cargo showing way more in dock or is something not working unless docked

thick sandal
#

Ya I did after I posted sounds like it's an issue

keen geyser
#

Scoring on cloaked event. I use my ent and costs 40 and get 10 for using ( not winning)is 50 points. Had 100 points left an event to go still not done?

#

This should say win initiated attack

grave yarrow
keen geyser
#

pVE . It says initiate. That is same as opening a door. Not walking through. Info given says says to win. It’s resolution the 40 then also not counted. I would prefer graphic be kept same as it will have people trying to take down bigger ships. Though would like the points.

gaunt sigil
#

That’s great crash… 1-3 times per day

acoustic crater
#

In case if the game becomes unplayable can we claim back all the money we have spend on your game? Or you finally sit down and fix it?

marsh kayak
#

Why does the "Help all" button only give 1 point for the Incursion ALB event even if there are more than one? At least showing that in the popping up message.

earnest crest
#

Ignore the toast message for those kinds of events, check the scoring meter inside the event if you want an accurate count.

tranquil pulsar
#

Too many bugs to count them all

spiral venture
trim frost
spiral venture
trim frost
#

It might not be clear, I'm not English native, so it's better to ask, if it helps fix the bugs šŸ™šŸ˜ƒ

spice sage
#

Can this be fixed? I can’t complete 5he mission because it is already completed?

tidal tartan
keen surge
#

Which was an old Borg event reward, not currently available.

sick jasper
#

The other day I tried to select a DS node with my miner and it sent my ship to the pvp system in lower space 3 times! šŸ™„

onyx rain
#

It’s bad enough that we have to have so many red pips, but they now stay on suggesting that there are things to collect when there aren’t, for example ship parts and lat…..

#

Why can’t they switch off the red pips for older things so the notifications are say on for 24hour. I’m saving up for the alamgam store but don’t need to know at all times that I have 16 things I could, but won’t be, buying any time soon

hazy burrow
#

So I have finished all the missions to unlock the augment systems including retrofit, yet it still tells me that I have to unlock a path to it.

spiral venture
hazy burrow
#

It says the same thing

spiral venture
#

Hmmm

warm temple
#

I am getting a "ERROR" the purchase failed to go through" message every 30 seconds when not trying to buy anything. I am getting this on the PC and Android versions.

inner pumice
#

the lag has been atrocius last few days.

spiral venture
warm temple
spiral venture
#

That’s new

warm temple
vagrant gorge
#

This is Full Cargo... Stella, La'an below deck

spiral venture
#

If you need further info check pinned message on this channel

vagrant gorge
spiral venture
spiral venture
#

Sorry sleepy šŸ˜…

vagrant gorge
spiral venture
# vagrant gorge We never like what they do. lol

Well in this instance it’s a weird one. The issue affects ALL LD officers although only Mariner and Tendi are visible but not obvious. If they fix Laan they fix Tendi and Mariner meaning ship power will drop to its correct visual value

#

For me I would say as power doesn’t mean much to me they can visually correct it but many people will just say they nerfed the ships somehow 🤨

vagrant gorge
#

Then they should fix it then boost Mariner and Tendi to match. FIX IT!

#

If they would fix things right the first time and test it before releasing it to the masses we wouldn't be having this conversation.

spiral venture
vagrant gorge
#

In all honesty, STFC needs a complete rebuild from the ground up.

stark plover
#

There is a random bug that keep happening with Actian hostiles. Randomly not receiving buffs. I went through 2/3 of my hull health killing the 3 different types several times before getting buffs to stick. Teir 3, level 35 system

forest flame
#

Happens so much at the moment when trying to attack a hostile.
I just restarted the game and it happened first attack. šŸ˜–

keen surge
forest flame
#

Game stability is particularly awful today.
Crashes, hangs, loading time outs, game breaking bugs requiring reload… šŸ˜ž

severe lantern
#

is it a bug when I click attack, and my ship misses the hostile?

spiral venture
severe lantern
#

it does reach it in the end - I just see my ship go in a straight line - arrive at the end point and then starts a new straight line to the new position of the hostile

north sentinel
#

When I put SNW La’an on my combat ship (Mantis for example), the details say I should have a max cargo of approx 36K, but I get maxed out at 32.15K and can’t accrue any more. Please advise.

uncut lake
#

You can check pinned message in that channel for known bugs

north sentinel
#

No worries. Just wanted to report to see if it can be fixed. Thank you.

uncut lake
#

Working on it ā„¢ļøsoonā„¢ļø

north sentinel
#

šŸ‘šŸ––šŸ«” Thank you

crude basin
#

Someone from server 84 popped up on the server 20 Galaxy check

uncut lake
crude basin
uncut lake
#

Look like it's not anymore

median nebula
#

I have had error message ...default error 5 is this internet in stfc ?

silver oracle
#

Scoring lag on server 31.

charred crater
#

How are the exobits from the actians supposed to work? Why is it different between the Android and the PC version?
On the PC I just kill the special, exobot carrying chrysalis hostiles and the bot gets auto-activated. Depending on the number of the various bots, I get the support symbol shown which may be extended by a number (up to +2) to show that more than one of the bots is active.
When I play on Android, I have to manually activate the bots, which not only takes up to 15 clicks to activate all 3 types but the location of which is inconveniently placed in some sub menu.
Please also make an option available to see which of the 3 exo bot types are active, so you can activate the ones you want.
Oh, and collecting and storing the mantis exobots is also messed up if you switch between the Android and the PC version. On Android I had collected between 8 and 15 bots per type. Did some playing on the PC version and when switching back to Android all those stored bots were gone.
BTW, I'd prefer the same modus operandi as in the PC version also on the Android. Makes things so much easier and doesn't break your activities every 5 min!

rich orbit
#

Actian exo buffs not working?

tribal portal
#

La'an below deck cargo calculation bug.

#

system ship screen

charred crater
#

@rich orbit they work, on android and probably apple too, you just have to manually activate them. Go to the consumables tab and there you find the mantis exos to the uttermost right

tribal portal
#

at base even worse (same ship+crew)

rich orbit
charred crater
#

I completly agree that the change to the manual activiation is total crap, especially the LACK OF COMMUNICATION on such a change

earnest crest
#

It's not a change as it wasn't intended. The Mantis-specific exocomps are intended to be auto-activated. A bug currently prevents them from doing so at times, but that will be fixed.

rich orbit
#

Imagine if games could test things before releasing them. Crazy thought, I know.

native oyster
#

Last game update freezes ALL the time, multiple restarts per day needed! Please check app stability.
Would be good you test on multiple devices.
Screenshots taken on Samsung S21.

terse canopy
#

I have completed all the quests that were purchased for passage, I have completed them, but they do not close the event for me..

earnest crest
#

Did you start the bp at least ops 34+?

#

What level were you when the month started?

terse canopy
earnest crest
#

On August 9th, what level were you?

terse canopy
#

I switched to 34, this event appeared, bought quests, passed them, but the event did not end.. conditions violated bug

earnest crest
#

That explains why you weren't able to finish it. Contact CS and tell them that you've finished the missions but did not receive credit for them for that event. And send them a SS of that event.

prime willow
#

I just scrapped my tier 9 lvl45 frank. I got the rewards but I can't build the frank -a. What step am I missing?

earnest crest
#

Refinery, Resources tab, exchange for FA bps

tribal portal
prime willow
last kindle
#

For 2 to 3 days I d being try to get point on the swn pve battleships events I use uhura no point or double point for this events

tribal portal
last kindle
#

I am use the right one

lyric pine
#

Upgraded my Disco, now I can't jump. Come on, Scopely.

tidal tartan
tidal tartan
last kindle
#

She not capt

tidal tartan
#

Good. Do you use her on an interceptor?

#

On the bridge?

last kindle
#

Yes on the bridge

tidal tartan
#

And again. Which ship do you use?

last kindle
#

Intrepid

tidal tartan
#

That's a battle ship. You have to use her on the bridge not as captain on an interceptor. Like Saladin for example

#

And fight against battle ships.

last kindle
#

I did that too

tidal tartan
#

Than you would have scored.

last kindle
#

Okay Ty

tidal tartan
#

You have to meet all requirements. Snw uhura on the bridge but not as captain on an interceptor and fight against battle ships.

native oyster
#

refinery is empty

earnest crest
#

It's just a bit of lag

spark raptor
#

LAG

native oyster
#

lag

#

repeated timout errors

tranquil pulsar
#

Getting tired of the Shields dropping for no reason and being vaulted... Set a 12 roughly 9 hrs ago... Got vaulted 3 hrs ago... @umbral nexus

native oyster
#

i swear watching you people work is like watching a one-legged dog race

floral bramble
willow silo
#

some players of 113 as well

severe fern
#

Bonus Refinery does NOT have the 100% buff attached to it like the regular one recently recieved!

waxen hearth
#

No event

mellow ingot
#

No refinery. Blank.

dim carbon
#

It's all buggered

waxen hearth
mellow ingot
#

Now I can’t login game

fresh skiff
#

Wow can you all fix the lag, in order to change from one screen to the next I time out and have to reboot each time on the PC and my Android

spiral venture
lilac juniper
#

Are we sure it’s not a bug. I’m holding off on pulling until it’s confirmed it’s the way it’s meant to be šŸ˜…

spiral venture
#

Bonus refinery did not receive an update

lilac juniper
#

😭

fresh skiff
#

R we sure that the regular refinery got updated cause 120 common today on 3* isnt what i call updated ahahaha

spiral venture
fresh skiff
#

thats what i received today on my refinery pulls doing the middle one, I believe 12500 and the return was 120 common with all 3 lol

#

wish i would have thought to SS them

oak vine
#

Just think of the lat you will be saving with all those commons