👾-bug-reporting

[quiet dagger]

can anyone please look into this? again i am seeing difference in between mobile and pc version (same account!)

[spiral venture]

There is no CS to look into it here

Create a ticket
#👽-how-to-contact-support

[quiet dagger]

i did... 2-3 times. they say they cant see in the logs... which is not the answer, why i can see one thing here, and another on mobile... which caused the problem in the first place...

[spiral venture]

Can I pm you really quick about this?

[lost bolt]

la'an still broken?

[grave yarrow]

La'an herself isn't broken. The display is. But yes, it still is

Although, some people reporting it working fine now 🤔

[lost bolt]

sadly i am none of this people 😅

but thx for the quick response

[azure orbit]

@grave yarrow Good morning! Could you please give me some advice on the subject?

[grave yarrow]

Mission exocomps don't show up because they don't occupy a slot.
About the double exocomp thing: It was supposed to get fixed with the last major patch, but it didn't. So, we gotta wait further

[frosty agate]

Are there plans to fix this? The notification indicator on my refinery is supposed to be '3'.

[keen surge]

It's always been a bit like that. Different amounts extra for different people, some people/ships it's fine.

[warm oyster]

That Certain Mod ... That Eco slipped and mentioned by name yesterday or the day before. 🤣

[lilac juniper]

Can’t even see the research levels since latest update

[still minnow]

Bug with in-game bot ticket opener. Can't get past this step without it jumping back to a previous step.

Additionally, please fix the browser support form - either have 2 separate ones, 1 for account deletion, and the other for any other reasons to be contacting support. And re-add being able to upload files to a ticket, it's now impossible to attach a photo when reporting a player for bad conduct, ToS violation, etc.

[native oyster]

good afternoon, I have a problem in the Yarda mission, after donating 3k dilithium, it tells me to go to Yarda but it is not accessible ....

[warm oyster]

Yeah. You're going to need to archive that for a while and get those systems unlocked. You are quite a ways away from that.

[orchid galleon]

Can you please for false gods sake finaly get rid of the {0} empty / variables?```

[native oyster]

Thanks

[spiral venture]

I don’t think that’s true as all the LD officers would have been adjusted too

[still minnow]

Bumping this bug report and browser support ticket form feature request

[spiral venture]

What happens when you select a different option

[still minnow]

I get stuck in a loop at that point

[storm agate]

Readout of the level of the ship is not showing correctly. The screenshot shows it is level 35, but it just leveled up to 36 but still shows 35. When I dock it back at the station it will usually then read the level correctly. I am playing on the PC version.

[spiral venture]

Known problem. Hopefully gets fixed in a future update

[still minnow]

Doesn't seem to be a way to cancel the ticket making process with in-game bot

[spiral venture]

It will auto shut the ticket

Can’t remember the time frame

[still minnow]

Yeah, but still. BlueStacks is giving me popup with followup messages, lol.

[spiral venture]

Until then you can try another method of support
#👽-how-to-contact-support
I prefer the email option

[still minnow]

I was using browser but today saw the new form that seems a bit excessive. Required fields left and right, resource/latinum amounts, confirmation of deletion request as if all users accessing this would be doing it for just that. And then we have the removal of being able to upload a file in the main field after selecting the issue category.

[spiral venture]

Strange I can still upload images on my in game tickets just have to wait a couple messages

[still minnow]

Hrmm. I didn't see the option to do that while trying to get the bot working and getting to feedback/something else. And winding up stuck in a loop when trying to choose 'something else', smh

[spiral venture]

Have you tried a different option on the list or it happens on any one you pick?

[still minnow]

No, don't think the issue I was gonna bring up matters much at this point - new user on 77 last night using a bot to DM everyone an advert to a bot, likely phishing scam attempt. Seems to have been deleted already, so eh.

[spiral venture]

Good to hear. I remember my server had 2 pop up in 3 days. They got banned within 12 hours

[still minnow]

Oof.

[spiral venture]

Now that reminds me why 2 players on my blocked list are showing as deleted 🤣🤣🤣 it’s them.

[still minnow]

😹

Speaking of blocked list, had blocked someone on 77 a long time ago to keep track of name changes galore, but eventually they quit playing. And deleted themselves, presumably, but the stats kept going up all the time for whatever reason even with the account being gone. And that's not all, the account seems to be back but displaying that they're from server 80. Do they reuse PIDs or something? Just seems weird to have this block list position taken up by someone that may not even be the same player originally.

https://cdn.discordapp.com/attachments/934701847468470272/959458262032449606/Screenshot_2022.04.01_10.24.20.022.png https://cdn.discordapp.com/attachments/934701847468470272/959458262275727441/Screenshot_2022.04.01_10.24.16.356.png April First stats
https://cdn.discordapp.com/attachments/934701847468470272/962112777055531018/Screenshot_2022.04.08_18.12.17.328.png 1 week later
And now, name and stats of the replaced one. Actually seems to be a PID reuse for someone else, but KDR seems to be what I remember it as.

[spiral venture]

Looks like they just went AFK for long time then were archived

Then came back

[still minnow]

They were lvl 14, as I recall, so server transfer wouldn't have been possible with it... And that doesn't explain why the stats kept going up during so-called archived limbo

[native oyster]

Ufficiali e navi non funziona

[grave yarrow]

Non sono mai stati destinati a farlo. È un errore di traduzione

[native oyster]

What the H3LL, I get this every 2 seconds now. Clearly there has been a lotnof lag all day already on EU-119, but this is just not playable.
My network connection is fast and stable, so the issue can only be on your side.

Additional info:

• I have run a network test
• I have restarted the game about 20 times today (perhaps it wasn't enough yet)
• I will clear the localization cache yet again. seems needed every day.

[still minnow]

I got that spam once, rebooting stopped it.

[native oyster]

@still minnow I game on Android. Have restarted a lot of times already.
Getting exhausted by trying to play this game normally. Highly inconvenient as we have several events on atm.

Perhaps I should just take my entire alliance to another MMO. The frustrating gameplay is simply not worth it.

[still minnow]

Sorry to hear :c

[native oyster]

not your fault,and nothing you can do about it probably.

[still minnow]

¯_(ツ)_/¯

[native oyster]

Connection not too shabby to play, right?

[grave yarrow]

Do you have a before/after log?

Can you post em?

csv would do fine

Which of those got the exocomp?

Ah, perfect

Before

After

That is damage done

Got a log without getting destroyed without the exo?

The exo only applies to base damage. With the exocomp you dealt 3k more damage. sounds about right looking at the base damage

[native oyster]

Scopely what r u doin

[grave yarrow]

Restart the game

[native oyster]

Lmao ty. I'd pay $99 dollar for prime classic notificions now. I'm ready scopely

[grave yarrow]

It can make the difference. Not in this situation though 😓

[minor gorge]

Something here is clearly not working as it is intended to.

[spiral venture]

Yeah it’s a known issue 😬

[wintry heath]

Stella does show level increase while grinding, but xp for lvl changes as I lvl. Changed from 1/40 to 14/40 after I returned to station and repaired.

[native oyster]

Whats the issue with that research?

[spiral venture]

bottom left should be a power increase display

[native oyster]

Thanks I've never seen that before. Must be an addon

[spiral venture]

Recent PC version addition

[native oyster]

that's a nice addition

[proven sparrow]

Uhura meta doesn't counting. Localization cleared.

[wooden temple]

Can someone tell me why this is happening to the reward icons.

[native oyster]

@wooden temple this isn't new. I see those very frequently.

[quick birch]

You have to actually complete the event

[gaunt marsh]

Bug: Op level 10 will not authorise attacking players’ ships.

[spiral venture]

Try clearing localisation cache, that will fix that

[spiral venture]

Not a bug. You can not attack a level 6 player

[gaunt marsh]

But, why does it say ‘reach level 10’

I had already reached level 10

[spiral venture]

Just a visual bug as the other player isn’t level 10

[gaunt marsh]

…ok

[earnest crest]

The pvp banding range for lower level players is +-2 levels.

[feral mist]

Unable to switch accounts. Doesn't matter if I'm on PC or Android. I can't even use the forgot password function, in case I'm entering it incorrectly. Says contact customer support. Seems like a bug to me.

[keen surge]

I just want to clarify some details here..
Coldrogue is correct with his conclusion, but his method is not really that helpful. Yes, you have gained 2912 damage in the battle with the exocomp active, but you also have lost 9895 crit damage compared to the battle without (2 less critical hits), and your final hit with the exo active (which was a crit) was 2931 more damage than the final hit without the exo, with the exact same number of hits for both battles, and you've gone from 356 overkill on hulll without to 1508 overkill on hull with (which is again part of that final crit). So trying to read meaning into 3K extra total damage between the logs is pretty meaningless.

What you do have is an average damage increase of about 140 per shot (ignoring crits, which are similarly increase by your crit bonus), which matches with 20% for the base weapon damage for a max Turas (average 700.5). This is about a 4% increase in damage output, vs the 1.6% increase noted by just comparing totals between the logs.

[forest flame]

Hi Ive just levelled up to 34 and Im missing missions to finish “Complete New Missions” event. I dont have Conflagration and Mechanics of Resentment.
Have I just missed them or should I be able to access them through Holodeck because they are not there.
Thanks 🖖

[earnest crest]

I'd ask CS about it, try an option in #👽-how-to-contact-support

[bleak sedge]

Officer presets don’t stick. I save one and a different one is removed.

[spiral venture]

When you press save on your preset force restart your game straight away. It will stick.

[bleak sedge]

👍🏾

[spiral venture]

You need to do that every time you want to save a new preset

[dim crest]

Fix please

[spiral venture]

Dock your ship, that’s the solution for now

[bleak vapor]

I think there should be an addition. That is like an arena. Where people sign up and joist against each other. 1 to 1. 2 on 2. 4 on 4. All options. And where events put players together regardless of alliance in evenly powerful teams to compete against each other.
There is any number of ways it could be done. To keep it fresh and fun. Because the current events and game play are kinda boring and if not for the people I’ve met. I would have quit already.

It would go well with the cross sever events. And very fun if it was cross server competition

I’ve suggested this before. Just figured it was very relevant now

[tidal tartan]

Put it in #989199925575311460

[formal kernel]

"Populace" is the correct spelling.

[glass elk]

Mission archive and favorite coordinates haven't worked for months. Can you do something?

[spiral venture]

Your bookmarks have stopped working?

[proven sparrow]

No points in meta after finished hostile hunt. Still no points.

[native oyster]

Good luck repairing ship like this

[silver oracle]

Can someone please fix the problem of server 34s alliances still showing up in our server 31s power rankings and also there individual players power rankings still mixed in with us here on server 31. Thanks.

[rocky flame]

I have an issue progressing in the Parentage mission where you need to scan the lab. There is a players base blocking the click point to start the mission. Is there anything that can be done to move the ! to a different point? Sorry its at the planet Wonax

[spiral venture]

Use the arrows on the side when you click on the base.

[rocky flame]

Wonderful thank you

[quasi oak]

My Stella stuck in a system won't move attack or return to base

[grave yarrow]

Message Customer Support with the subject "Stuck ship"

[quasi oak]

👍

[terse canopy]

I completed the quest "full immersion" holodeck but it does not want to close. Tech support is silent, add pictures is not possible all just broken

[unborn shell]

Tryed moving another of your ships? Something like moving your miner off and on node make your Stella functional

[rigid heath]

Same here, bookmarks, missions...and officers/ships are always NEW

[spiral venture]

Hmm ok let’s troubleshoot that for you. The missions officers and ships are a cache issue which I can’t fix but the bookmarks can be fixed as follow. 1 second while I find the fix

[spiral venture]

You could just hit "share bookmark, but not send. Back arrow, the share again and send.

[rigid heath]

If you can fix the bookmarks not working, that would make my day!

[spiral venture]

Try this if there is further issues let me know I have another fix that will definitely work but takes longer to do

[rigid heath]

Ah it's not that bug...the bug i have is if i delete a bookmark it comes back when i reset and if i create a bookmark it dissapears when I reset

[spiral venture]

Hmm ok so the second fix might help then let me just quickly find it

[spiral venture]

This is what someone did that helped them with this issue

Steps I took on iOS: sign out of Game Center, restart phone, uninstall stfc, restart phone, install stfc, restart phone, sign into stfc with only scopely ID, then bookmarks worked again. But…..all my old bookmarks had been deleted.

It works on Google play as well

Since the cause of it, is the same

[rigid heath]

I see, think i'll have lunch before attacking that😄 thanks by the way👍🏻

[spiral venture]

No worries good luck 🖖

[analog stratus]

i play on two devices. When I move to a second device, the secon device does not show my Private chats. It is blank.

[winged silo]

What is it with the recent releas every action selection in the ui is delayed with a black screen with the star fleet command logo with adjusting preparing activating routine which takes 5 to 10 seconds to complete. Extremly annoying.

[still minnow]

Didn't get the rewards as I was unable to participate

Yet it says I received 'em 🤔

[lime steppe]

game seems to crash about 2/3rds of the time i click the 'system' button, pc

have repaired the install, no difference, still does it

[earnest crest]

I'd try uninstall, delete game folder, reinstall then.

[silent wave]

same on 170 Armadaevent bugged like screen above

[spiral venture]

It’s just how there banners work when an event ends. Tbh it would be nice for it to say “no participation- no rewards received”

[still minnow]

Sucks, though.

[lilac ice]

Scopely, you got tired with "translation errors". It doesn't work to make Alliance contributions.

So I threw 1 ticket away.

[grave yarrow]

This time its not a translation issue. Looks to be a lag issue

[lilac ice]

Really? We hope .

[grave yarrow]

The original states the same scoring mechanic, so translation is just very unlikely

[lilac ice]

This game is great for bugs. I had 1 ticket, he had marked me 2. the second I had spent on aid. Now I have seen that it has not been activated. That's why it didn't work. Okay ... or almost 😅😅🤣🤣

[wispy acorn]

Really annoying that the chat preview shows messages from blocked users until you open GC. I've blocked them for a reason.

[spiral venture]

Its actually not just the chat preview they also sometimes stay on the main chat screen too for about 20 seconds

[wispy acorn]

Yeah sometimes I have to tab to alliance chat and back to GC to get them to go away.

That's less of a problem than the preview because I generally stay out of GC anyway.

[fast patio]

The problem I have with the USS Discovery not being able to jump directly is when I don't have Hugh Culber on the bridge. I've tried all the characters on my ship (now there aren't that many) but I can only jump directly with Hugh Culber on the bridge. any one the same problem?

[spiral venture]

Check pinned message on this channel for workaround

[fast patio]

thanks

[swift nebula]

Extremely bad lag right now.

[alpine wharf]

Not sure if anyone else is having this same issue but my game is lagging super bad it's got the red Wi-Fi signal at top of screen but I have perfect signal on my end it's annoying because I can't do anything I even uninstalled and reinstalled the app but that didn't work

[uncut canyon]

Horrible lag where it freezes for a while every few minutes

[bronze ferry]

i am seeing this also for server 74 seeing server 75.

@umbral nexus is this a bug or glitch from the incursion event?

[violet heart]

i tried uninstalling and installing again after clearing out some cached items on my pc. I get stuck at the load screen with no progress. Tried repairing from launcher and still does the same thing.

Any ideas how to get back into the game via pc?

[earnest crest]

Between the uninstall/reinstall steps, try deleting the game folder.

[violet heart]

I just noticed the Uninstall option from pc launcher doesn't really uninstall the entire game.

still same results.

[grave yarrow]

Sounds liked a blocked port/ip Adress. Shutdown your router, wait a minute, then turn it back on

[violet heart]

I can get in via bluestacks

[violet heart]

same results.

[dapper jetty]

So that’s how things work at Scopely ?
When players can’t participate in syndicate xp event cause they already have maxed xp syndicate, Scopely make a special event for them.
When players can’t participate in Fatal Frontier armada XSLB event when qualified in previous event cause of a bug, Scopely only says sorry and slams the door on your face…
Great support team 👍🏻

[native oyster]

Go5 battl3 pass but cant access rewards?

This is getting too low

They came up now after 5 minutes

Servers must be on holiday... All year ..

Laters

[floral plank]

It seems that all events stopped counting

Borg event not counting and ticket event with alliance helps is not counting also

[fiery scaffold]

My mining events and daily missions are not counting my mining! I have mined about 8.5k 3* gas and nothing is being counted.

[crude oxide]

Dailies not registering

[minor tendon]

No counting of events on 181

[fiery scaffold]

mine finally went through. server lag?

[rare vortex]

Dailies do not progress, hitting swarms does not give points e.g.

[sly tulip]

these daily chest didnt open

[strange swallow]

Miner point for daily dont work too

[silver gyro]

Yeah, none of my dailies are registering, either.

[plain glade]

How’s my clean up and get any points fix it now

[grave yarrow]

Seems to be a serverwide lag issue. Can you check again in a few minutes and report again 🙂

[calm elm]

Not getting points for Borg SMS/slb

[native oyster]

Some of my dailies are registering and some are taking several minutes to register.

[calm elm]

Nvm just came through

[minor tendon]

Counted now

[sly tulip]

also noticed the slb borg isnt counting

the daily chest did all open as i got more daily done

[plain glade]

Be nice if they fix the game before they start putting out new stuff

[sly tulip]

just saying i need picard unlocked just want to put it out there plz lol

[grave yarrow]

When the servers are lagging it's not always under Scopelys control, as they don't host the servers.

[tidal tartan]

Server 157 starts lagging in every event.

[uneven osprey]

EU121 is laggin as hell

[plain glade]

Maybe they had to think about hiring some smart people who know what they’re doing and fix the game

[native oyster]

Research info is broken

[grave yarrow]

Known issue and already worked on 🙂

[grave yarrow]

Are you still on about the lag definitely being Scopelys fault? 🤔

[plain glade]

I need to stop but at least content at least fix the stuff there’s still a bunch of stuff that’s broken

[silver oracle]

I have been asking for some time now for that to happen and still nothing. Game lag gets worse, points may or may not ever score, not to mention the visual problems that keep recurring even though Scopely says that they fixed them and also I almost forgot server issues. Hint: Scopely with the money that people have put into this game buy your own servers instead of relying on 3rd party one's.

[jagged basalt]

1. It's important that we differentiate between latency of scoring results and latency of combat. The former is annoying. The latter makes the game unplayable.
2. I suspect the reason that Scopely relies on a managed Redis provider is that they would prefer to focus on managing their proprietary software cloud. This, of course, becomes frustrating when their hosting partner lets them down.
3. Sunday at 10:00 UTC isn't really prime time. Hopefully, this is maintenance that will improve things.

[junior sail]

Whether lag is their fault or not is irrelevant really. They still need to be made aware that it's an issue or they won't look at making changes

[tidal tartan]

Third point might be the reason why the cloud provider conducts maintenance and therefore reduce server capacity. Just a guess...

[spiral venture]

The last 2 lag spikes that I can remember have happened before on a Sunday morning so I wouldn’t be surprised if there was a specific reason for ut

[cosmic spoke]

They can’t handle the PvP load. What a complete bummer

[grave yarrow]

That is intended. Suliban bounty hunters hunt the augments and its friends. As you now are considered a friend of the augments, you are getting hunted

There are ways to avoid the hunter though:
For example:
Before sending the botany bay in, send another ship to arrive a few seconds earlier than the botany bay. That way, the bounty hunters will target the first ship. Simply warp that one out of the system once the botany bay is inside the system, and the hunter disappears. And you can have a good time mining away 🙂

[serene skiff]

I’m getting this problem now. What was the solution?

I’m running on an iPad. I tried Offload App, but that didn’t fix the problem. If I Delete App, and reinstall, will my progress safely resume?

[valid creek]

Anyone else getting a non interactive window in their pc version of the game??? I tried repair feature but haven’t uninstalled it yet… Not worked since last update.

[valid creek]

Yes, as long as you connected your account to your apple Game Center or Scopely account.

[grave yarrow]

That is related to a piece of third party software you most likely got installed with your game.
Check your prime.exe directory for a file called "version.dll" and delete it to fix it 🙂

[valid creek]

Ripper’s patch then? Has he updated it?

[grave yarrow]

Yes

[serene skiff]

Thx very much for confirming. I was signed into Game Center.

Deleting the app and reinstalling solved this problem.

[vale owl]

Not working on PC, the game load then goes 'not responding' Anybody knows why?

[grave yarrow]

Can you go more into detail? When does it stop responding? at a certain percentage? Or when the game starts?

[elfin storm]

I'm still trying to get to customer support but I keep getting it wall I'm not allowed to text no ship is still stuck

[spiral venture]

Which method did you use?

[vale owl]

It starts and go into the game, then as soon as I do a command it goes 'not responding'

[grave yarrow]

So, like, you click something and nothing happens?

But the rest moves?

[vale owl]

Just hangs and then I restart. Sometimes I can play for 5min some problem Deleted the program and reload it

[grave yarrow]

Do you have any kind of third party software installed for the game? Like, do you have a file called version.dll in your prime.exe directory?

[vale owl]

fix, restarted then diafrag it and run a scan now it is working again. Thanks

[rustic scarab]

My game won't let me instant warp. I tried Uninstalling and reinstalling.

And didn't work

[quick birch]

Check the pinned messages on this channel for how to fix it

[rustic scarab]

What's the date

[glacial cargo]

why has the bp event has to be this hard?

its insane

[grave yarrow]

You mean the Eclipse hunting one?

That's bad timing I'd say, especially without a stella yet

[glacial cargo]

yes

[glacial cargo]

it should be the event when players actually have a stella

[glacial cargo]

oof wrong section

[sick scroll]

I need help, parsteel mines not loading correctly (please REPLY for solutions and if you need my username for bug fixes you can have it "Erikgaming1")

[grave yarrow]

A simple restart should fix it

[short vine]

I have 2 quests for "strange new worlds" gone in my "holo deck" and 100 tapes left (diods)... and I can't finish the event... a few days ago, they were there... now it's empty...

[sick scroll]

Temporarily shows -1 on missions (It's an image of a video that was too large) (it shows -1 for around 0.1s)

[elfin storm]

I use the one that had the Star Trek on it

[native oyster]

is there anyone else missing battle pass points? I need 7100 points to finish

Happens multiple times per day, in terrotories we have occupied for months.
Suggestion: fix this

[sick scroll]

Shake from warping page presists
https://drive.google.com/file/d/1Xa_9OkwendAXrUTa3SyjRwOuqt24soe2/view?usp=drivesdk
video ^

[grave yarrow]

Sounds like a missing event milestone. You'd have 900 points more than overflow needed when doing every event completely

[grave yarrow]

You know, when sharing a file via google drive, people need permission to open it, which is why people use youtube

[sick scroll]

anyways u can tell by the text what is the problem can you?

[grave yarrow]

No, not really

[sick scroll]

well, you know manage page for ships?

[grave yarrow]

yes

[sick scroll]

when my ship was warping, after it went en route (not warp), the shaking presisted

not supposed to presist

[grave yarrow]

Restart should do it 🙂

[sick scroll]

ok and also i had another problem which is in this message:

#👾-bug-reporting message

[grave yarrow]

Should also be fixed by a restart of localization clearing

[sick scroll]

ok thx

bye!

[sick scroll]

oh 😦 that didnt work

[grave yarrow]

Did you try mining tritanium then?

[sick scroll]

the problem is when you are 0% complete in the mission

that will evade the problem, not fix it

[grave yarrow]

It might be a visual glitch or something similar. Just mining 500 tritanium should still do the mission.

[sick scroll]

ok. i will try that. if it does not work, i will consolt you again.

[native oyster]

if I subtract 900 points from 7100 I get 6200 points. where I could get 6100 points, and I'm sure that every day I did what was necessary to get points

[grave yarrow]

I don't know. I just know I finished the overflow with 900 points more than needed for the last milestone. That's all I can give you 🤷

[sick scroll]

that will take 2 1/4 hours, are you sure you want to wait that long?

[native oyster]

I know that myself that I should have 900 points more, but I have 7100 less

[grave yarrow]

2 1/4 hours for 500 trit? What are you using to mine?

[sick scroll]

ship A and a mine with 720 left

[grave yarrow]

What you can do is message customer support so they can tell you what you missed out on

[grave yarrow]

Ship a tells me nothing 😅

[sick scroll]

thats the time to remove the mine entire

[grave yarrow]

I mean, what ship?

[sick scroll]

ill send you screenshot

[grave yarrow]

oh, you don't have a survey ship yet.
I'd archive the mission until you got the ECS Fortunate and then the mining goes 3x as fast 🙂

The Fortunate is ops 7

[sick scroll]

btw for 500 trit it will take 15625/10000 hours

just so u know

[grave yarrow]

Wait, aren't you ops 7? Do you have the fortunate already?

[sick scroll]

ill show you my ship powers

heres my ship stuff

[grave yarrow]

Can you click on "swap ship" and see if you got that thing?

[sick scroll]

those are the only things i have:

[grave yarrow]

So you didn't do that research

Nore that one?

[sick scroll]

wait let me check

yeah...

[grave yarrow]

Then do you research, please!

You'll need it

[sick scroll]

ok

but its locked

i cant research rn

but i will try!

[grave yarrow]

You need to research the prior research to unlock it

[sick scroll]

umm... (btw this is the research two before fortunate)

[grave yarrow]

This is for your in station generators only and does not affect mining speed

[worthy juniper]

Alliance rankings still showing both servers mixed.

[stone furnace]

These alliances appear in the alliance power ranking and are from server 13

[plain imp]

#👾-bug-reporting I did not receiving credit for mining after OPC hit I should have been credited 136k. Server 71 B00tstrapB1ll

[nova tusk]

@plain imp you only keep what's protected

Everything else goes into space

Say if your protected cargo was 15k, you would only come home with 15k ISO

[wanton wyvern]

For over 6 months I can not save or delete bookmarks, can not archive missions. And old ships and crew appear as new on every restart.
Numerous tickets get the usual blow off reply.

This happens on 3 different devices with my account.

[earnest crest]

You can try something like the protocol listed here:
#👾-bug-reporting message

[severe locust]

Missing SNW mission? My base turned 34 a few days ago and suddenly SNW missions appeared in my events list and the holodeck. I clicked on each as I finished the prior, but it appears the last one is missing. Did I need to be at a certain level for that last mission? I already uninstalled and reinstalled, the issue persists.

[brazen crest]

Fix your ********ing bugs

[grave yarrow]

You can do that already by not leaving the mine before the system has fully loaded. Restart should fix it, maybe even re-entering the system 🙂

[brazen crest]

I left when I was in a different system... or perhaps players shouldn't have to work around bugs scople refuses to fix

[grave yarrow]

Letting a system load fully before doing anything is like waiting for a website to load.

[brazen crest]

Hun I wasn't on the system

[grave yarrow]

But you had to enter the system to select the mine

[brazen crest]

I was literally at another one and recalled the ship

Nope

[grave yarrow]

How do you select a mine without looking into the system

[brazen crest]

RECALLED

[grave yarrow]

Read please

[brazen crest]

duhhhh

[grave yarrow]

I said "Select"

[brazen crest]

DUDE I literally left the system and came back multiple times

Same issue

But go ahead and say it's my fault

Sit down and hush

[grave yarrow]

Did you let the system load at least?
if you didn't each time you reentered, it won't work

[brazen crest]

Okay this comment is so ignorant. I'm a web developer, it's so easy to keep up a loading page, or make smaller "loading" icons to prevent you from selecting something. But yeah, go ahead and say it's my fault

[grave yarrow]

There is a loading icon, called "scanning"

[brazen crest]

NO REALLY? NO WAY

Or you can read my message and not make strawman arguments left and right!

But I'll reiterate because it's difficult for you

"Keep up a loading page, or make a smaller 'loading' icons to prevent you from selecting anything"

Perhaps read before you 💩 on my statement

And again, the issue wasn't solved by leaving the system and waiting for it to load when I reentered, the issue continued. So perhaps you're incorrect and are talking out of your 🍑 (do you see the "scanning..." icon there?)

[lethal sorrel]

Do you see if it you're not targetting things?

[keen surge]

He recalled the ship.

[lethal sorrel]

Or are we just being angsty for the sake of it now?

[brazen crest]

Yes you do

[lethal sorrel]

And with the delay to populating systems sometimes, do you really want a wordpress-esque loading screen before you can do anything? 😐

[lethal sorrel]

So the loading/scanning bit is there if you're not clicking on things? (given that clicking on things hides parts of the UI)

[brazen crest]

Yeah, I'm trying to screenshot it but I don't have a bad enough connection right now lol

[keen surge]

I feel like no one is noticing that it wasn't a mine reset 😶

[brazen crest]

It keeps the "scanning..." above whatever you're targeting

[brazen crest]

Perhaps not, idk. Regardless, it's a bug and it's not my job to fix it or work around it, Scopely should have fixed it years ago

[keen surge]

What they need is a manual resynch button.

[brazen crest]

Maybe, but again, that's putting what should be automated on the user

[native oyster]

Deep breaths everybody.

[brazen crest]

Does discord have a "resynch" button? 🤣

[pulsar mist]

Agreed and let this be the end of this discussion. It's plain and simple as that, it should be resolved by Scopely.
While Coldrogue offered some suggestions to see if you can try to work around the issue which were clearly not received in the spirit they were meant to.
I believe we have enough details on the issue now to drop the conversation here.

[native oyster]

No but it fails to send pictures often enough.

[brazen crest]

I'm out anyway ✌️

[native oyster]

We all work around issues throughout our lives; when people are here trying to help you solve the problem they’re not telling you to live with it, they’re trying to help you carry on with the game.

Cos nobody wants to sit with something broken through the glacial pace of software development.

[brazen crest]

K

But that's not my point, which was stated earlier. As John said, this conversation is done

[pulsar mist]

It is and I'm enforcing that for any comments on this discussion past mine starting now. Thanks for all the input. 🖖

[brazen crest]

Different discussion: stfc is now draining my battery and causing it to overheat. Optimize the app

Dropped down from 15% to 1% after 5 minutes and I have the latest Galaxy S22. Brand new

[native oyster]

I’ve noticed similar on iOS.

[spiral venture]

Same here

I can drain my iPhones battery in 2 hours

[native oyster]

My game time has reduced to the extent it’s noticeable, but by lunch I’m looking at my phone thinking I could use some juice whereas 12 months ago it would be evening when I was thinking it.

And I’ve had a (new) replacement handset in that time.

[tidal tartan]

Bring a battle ship with you survey, kill the hunter and mine in peace.

Doesn't matter...if you attack the hunter with your battle ship, both die.

Of course it does.

[native oyster]

New bug where hostiles move sideways. Mostly happens before they reach a turning point.
Bit of visual irritation, so I didn't create a recording

[proven sparrow]

meta event will end in 5 min, i'm still didn't get my points and 4 uhura shards from final milestone. support does not answer on my ticket i've made it a 2 days ago.

[violet heart]

well same here, ticket 2 days ago to even be able to get back in on the PC version. it won't connect to the game server and stays at charging engines 0% loading endpoints screen. Taking them forever to just respond after i immediately respond to them.

[pine pecan]

again huge lag on start new event (latinum rush probably is problem)

[violet heart]

i think it is missing files in their installation package with all these updates recently.

that's what it appears to me as when i look into the log.

[grave yarrow]

What does it say in the log?

[finite oracle]

Why does this happen?

[spiral venture]

Just out of curiosity is it when you rotate from landscape to portrait or vice versa and your finger has contact to the screen?

[finite oracle]

Yep just figured that out.. I have my finger on screen making contact and when it rotates once my finger is lifted off screen this happens thanks

[tender jasper]

Dear Scopely, I'm a first man who can join other server allaince

U can join not private alliance from other server

[dry mortar]

Screenshot please 😂

[tender jasper]

Enjoy @dry mortar

[spiral venture]

Yeah it’s a known issue that’s happened since around patch M43 I have seen it and reported it so many times but it’s never been fixed. It will not happen as long as you don’t rotate the screen with contact from your fingers or hand

[tender jasper]

Unfortunately AC doesn't work, helps working. Scoring in events don't

[frosty agate]

Some TLC needs to be given to tooltips in the Research Tree. Ignoring the fact that the "details" button is completely broken, it looks like there should be a widget showing how my power would be affected by researching this technology. That would be really useful if that widget actually worked since there are a lot of events that depend on increasing power. It would be good to know in advance if a particular research is going to be sufficient to get me across a threshold to score in an event. The widget would provide that insight if it worked.

[narrow oyster]

My game is only loading to 70%. What can I do? I have tried clearing cache but it hasn't done anything

[delicate aspen]

I'm on Server 22 and we battled S28 during Incursions. Now S28 players and alliances show up on our leaderboards. Note that it doesn't show what server any particular person or alliance is on. And there has been no merger announcement or even a hint at a merger.

[brittle turtle]

We have the same issue on 52. Server 53 players showing in those leaderboards

[earnest crest]

Reboot your router yet?

[narrow oyster]

I reinstalled the game completely

[little smelt]

So the bookmark problem is because my iOS device is logged into gamecenter? What kind of garbage is this software? It worked just fine for 24 months but doesnt now, that's not a game center bug, that's a Scopely bug. SCOPELY - PLEASE FIX THIS. I need game center for other programs. I dont care about it for you... but you've gotta co-exist. You're not politicians who can claim the other app is fake news. Get over yourselves and fix the problem.

[abstract vale]

What is up with the horrible server lag on74 ?

[finite oracle]

same with us on server 31 and 34

[earnest crest]

Stalling at 70% tends to be a network issue. I'd start from there and reset the router, and try switching on/off airplane mode.

[narrow oyster]

Reinstalled sorted out the problem as I had switched the Internet between mobile Internet and WiFi already several times

[pine cargo]

LAG on 195 is horrible

[rose rivet]

Server 57 alliances still being listed in server 56 alliance log.

[junior sail]

Happens for Android users too with the Google equivalent

[rustic scarab]

Same with us on 77

[lilac ice]

since the penultimate update, these writings have appeared in place of the list of research bonuses.

[spiral venture]

It’s a sync clash between game centre and ScopleyID

Either sign out of game centre or ScopleyID

There is a bit more of an advanced fix if you still need game centre for other games

[tidal tartan]

Hahahahaha.... scopely knows already from the PC client about issues and still rolls it out for mobile. That's really tough... Lmao before I forget to mention the 🪲... Power display is broken in researches. If it would work I'd like it.

[native oyster]

Latest photo from James Webb Telescope...existence of pink holes engulfing entire planets

[sinful crag]

When are they fixing the incursions bugs
We still have players from the other server on our server and they're all in the points leaderboards for PD etc.

[native oyster]

You have people still on your server?

Are you sure people aren’t pulling your leg?

[digital lance]

Same issue on server 86. Server 87 alliances/players showing. Incursions been done for a week, you'd think this would have been fixed/acknowledged

[sinful crag]

Yet weirdly we didn't even match with that server.

Oh and then there's the leaderboards weirdness too

[pearl marten]

🚨⚠️My ship is stuck for more than 36hrs no help from support yet.... Any suggestion!!!!

[native oyster]

Attack report

Great always adsing value scopely 👌

Impressive

[native oyster]

They were cloaked, it’s so you can’t see who attacked you.

😆

[median night]

Paid for the Discovery Refit to get the Lorca bonus when opening the Discovery Recruit Special. It was working fine up until last couple of weeks. I havent received a Lorca shard in the last 8 pulls. i would appreciate if someone could check on this.

[spiral venture]

Sounds like bad RNG

You are not guaranteed him every pull

[median night]

@spiral venture i understand that, but not getting one on 8 pulls is really unusual since the frequency of getting one was significantly higher up until 2 weeks ago.

[spiral venture]

Keep seeing how often you get shards. On average over a long period of time it will match up with the chance stated on the chest. Generally I get a Lorca shard every 6 chests on good times every 3, on bad times every 11

[median night]

I will keep watching. If this is the new norm, then paying for the refit wasn't worth it... IMO

[spiral venture]

Always personal opinion. For me the chance to get some Lorca shards is better than the odds I had before

[violet heart]

and could be worse, you could be spending 170k+ rare armada loot for a slim chance of lorca in the g4 chests.

[spiral venture]

That hurts 🥺

[olive dust]

I can click a 100 times on it, but it stays ... all other helps work fine.
Did already try restarting etc 🤷‍♂️

[tidal tartan]

What about the ⚡ battle pass? Was it as fast as a ⚡ and is already over?

[tidal tartan]

You counted the clicks? 😋

[spark raptor]

@umbral nexus It' July the 26. It's 1800. So where is the announced Officer Flash Pass?

[tidal tartan]

Already over. Was just a flash or maybe a lagged April fool...

[spark raptor]

@tidal tartan Oh yes you got it 🤣 🙈

[torpid pond]

yep nothing to see here, no event launch was botched today, there is no new event battlepass, nothing to see here

[obtuse laurel]

Where is the new week long battlepass @umbral nexus? Your announcement said it would start today!

[twilit grail]

Where is the new event

[spark raptor]

@brisk geyser & @topaz aurora & @toxic hornet Can you do anything right?

[twilit grail]

Scopley always leaves us in constant amazement at how they can always seem to screw stuff up

[inner kayak]

Just stays at this page.. fix yo game ho

[near sundial]

Did someone forget to implement the event? 🤦‍♂️ these failures are becoming far too frequent

[dapper coral]

they must stil be at comiccon

[calm thicket]

What happened to the flash pass that was supposed to start today? Nothing on game showing the event

[twilit grail]

It is a new feature of Scopley. To keep us guessing at what they will screw up next lol

[dapper coral]

must be hard on ther pocket to all paid expences 3 day weekend huh?

[twilit grail]

Meanwhile we are wasting time to be able to complete the non existent Flash pass

We must start to place bets on stuff like this

[silent wave]

they maybe check how expensive it must be that still many will cash to be worth

and its no bug it's a feature

[loud reef]

@inner kayak try updating your game

[native oyster]

This is no where to be found, yes my alliance all updated as well this morning and this is yet another broken promise that Scopley put out. There is No QC over there or something.

[obtuse laurel]

Updating did nothing. Still no Officer flash pass @umbral nexus

…and still zero communication from Scopley. Like, they were eager to tell us it was coming yesterday…

[native oyster]

Correct, also it's like I want to spend on this game, I really do but I simply cannot support a game full of bugs, broken promises and no communications.

[floral plank]

Where’s the flash pass??

[sage cairn]

Game refuses to open is it worth playing this game anymore

[floral plank]

If they keep that record on mistakes then they better give us the officers on a free chest 😂

[near sundial]

Have you installed the update released today?

[glossy dust]

Eu 137 - no new content 😦 (mini battle paas)

[unkempt wagon]

some update for Android

[floral plank]

The same for iOS

It just doesn’t work

[native oyster]

The update does not do a single thing 🙄 not one person on my alliance has a change after updating it.

[torpid pond]

So the update just gives us more bugs?

[outer talon]

Its not a new bug.
the bug already existed in the pc version.
they just implemented it in the mobile version so that all versions contain the same bugs 🙂

[azure orbit]

@umbral nexus I wonder if you can help me out? I had a lucky pull today, for 5 of Eleven, as I was making many pulls for the officer recruitment event, and I was supposed to be able to upgrade her, according to the screenshot, but the shards did not compute...

She is showing like this, which is as before the pull...

[grave yarrow]

I'd send Customer Support a message and if they don't reply after a few days, send Eco your ticket number and he can put some pressure on it 🙂

[rose umbra]

my game won't restart after 2 computer reboots

[grave yarrow]

Do you get an error message? And are you trying to boot prime.exe or launcher?

[rose umbra]

yhe launcher

no errors just nothing happens

[grave yarrow]

Can you close the launcher, reopen it, try to start it, then close it again?
After that, can you send me the launcher_log.txt file?

[azure orbit]

I did - it is just I don't have much luck with Julio replying to me. He never reads what I write and just gives me ready answers that are usually wrong. And I know that because after much insistence, Luke takes over and solves it (or answers to my primary question).

[grave yarrow]

You always get the same guys doing your tickets? 😅

[rose umbra]

launcher won't open

[fresh skiff]

bought the new battle pass and never got it, filed a ticket but they claim it could take over a week or better for a response.. wow what kind of crooks are running scopely

[azure orbit]

I know, right? Since I played on mobile.

[grave yarrow]

What? 👀

Ok, this more complex than I thought

[grave yarrow]

Ok, try starting the launcher again, and even if it does nothing, can you send me the launcher_log.txt file in dm?

[sacred bay]

Same problem...

[grave yarrow]

Same happened to me, messaged eco now

oh, wait

Now got it.

Can you check again @sacred bay @fresh skiff ?

[sacred bay]

Got it!

[fresh skiff]

letting my company legal handle mine.. screw this

[grave yarrow]

Still, can you check? Do it for Eco 🙂

[fresh skiff]

I looked.. as have the legal dept here..

[grave yarrow]

So I take it you didn't receive it yet 🤔

That's weird, as the other people having the problem got it now

[ivory cypress]

Can't get game to reload, or to update since this morning

[grave yarrow]

PC or mobile? If mobile, iOS or Android. And, do you get any kind of error message?

[finite river]

Ishka us 076 klaiz - the number of hostiles that are broken increases in this space daily

[ivory cypress]

iPad, just spins

[grave yarrow]

At what stage? Loading process or the black screen after loading?

[ivory cypress]

Stuck in update at the moment. But before was loading process

[grave yarrow]

Update most likely is related to device/software, in your case the iPad or the appstore.
Probably stupid question, but gotta ask anyway: Did you reboot your device?

[ivory cypress]

Yes

[grave yarrow]

And did you try logging out of your appstore and logging back in? (Dunno if this is even an option on iOS, because I don't have any iOS devices 😅

[ivory cypress]

Not yet, will try droid device first.

Droid works

[civic igloo]

Confirmed I have IOS issues too, using laptop now

Do you think we will ever go more then 24hr, before something goes wrong 🤔

[sacred sorrel]

Nice Patch ... after loading it the Game stucks at this Point - Android-Version

[civic igloo]

Bill and Ted, making code again 👍🏻

[ivory cypress]

It's working again.

[spiral venture]

IOS is having issues today so it’s looking slower than usual

[sacred sorrel]

Still stucks, Restart of Game and Device didn't change anything 🤮

[spring oriole]

Armadas are not posting in alliance chat

[sacred sorrel]

Reinstallation of the Game solved it

[keen surge]

Do you remember how many shards you actually had?
There's an old bug where the total shards counter messes up and adds too many when you get both a lucky pull and subsequent shards for that same officer.

[native oyster]

No login possible. Stuck at 70% in two different networks 😟

[azure orbit]

Yes, I had 181. Do you mean that I actually had 56 and then it showed the lucky pull twice?

[keen surge]

Basically, yeah. You're 123 instead of 125, but I think that's more how they "fixed" the issue last year. But double counting lucky pulls is the gist of it.

[patent gust]

has anyone had any problems with building not upgrading? I took my shipyard to level 35 and now it is back to 34 and so are a lot of my other buildings, all the mats are gone that i used.

[azure orbit]

I see. By the way, is your name Julio? 😂 Just kidding. I, of course, expect to receive the shards. Especially if, officially, the answer is it is a one year old known issue. Such a backlog, if that is what this is! A couple of days ago, I posted here about the only mission exocomp I had simply disappearing after being activated, and didn't receive a single comment on the matter. It bothers me to be on the losing end at all times.

[keen surge]

It's basically just players helping players here unfortunately, but you also often get better information here still than from CS 😬
I predict the response you'll get will be along the lines of: you received all of the shards that you were meant to receive.
That the client messes up the counters is basically not something CS will do anything about.

[azure orbit]

One can only hope. And that is one of the reasons why I'm slowly but surely looking for another game to play and invest on. 🤷‍♀️

[keen surge]

Yes, get out while you can 😂
After a while you honestly get used to all of the nonsense, and as long as you don't get caught in the spending trap you can still enjoy the game and the community despite all the bugs.

[quick birch]

Star Trek: Timelines is good

If you’re looking for another ST game

[azure orbit]

Looks good! I'll look into it, thank you! (Also, will look for players' perspectives on bugs and support.)

[languid trout]

Game will not load after update screen is blank

[deft fern]

my game still will not load it stops at 76% and if it does load it just a adjusting black screen any advise I allready deleted the game reloaded it still doing event after it downloaded every thing

[languid trout]

Game still will not load I uninstalled and reinstalled game app still getting a black screen during login

[versed prairie]

I have the feeling that the officer view has become slower. It always takes a long time to open, sort or return to the view (after viewing an officer).
Do others have this impression?

[spiral venture]

Reinstall your game 🖖

[floral bluff]

offi presets radomly reset.

[spiral venture]

When you set a preset force restart the game, don’t back out of that page and it will save

[tidal tartan]

Not on mobile

[random hornet]

This bug/glitch including lag has been ongoing for over a month, when does Scopley intended on fixing the glitches, lag and bugs that are neverending. With the amount of money STFC generates from players these bugs and glitches should not be an ongoing problem. The Scopley response when sending a ticket is now becoming empty and unpromising. <@&509691205798592532> how much money does Scopley require a player to spend to have an issue free gaming experience in STFC?

[spiral venture]

Yes on mobile

[tidal tartan]

Nope...tried it several times on Android. Never worked...

[spiral venture]

Ok then specifically doesn’t work on Android then. It works on IOS

[tired breach]

@umbral nexus .. I continue to receive multiple notifications when ATAs complete. Running Android, no idea if it's a problem on other devices. But this has been happening for months.

[lethal sorrel]

just mute the notifications and remember to shield, so much easier 😄

@grave yarrow laughs at me, but there's nothing in the game that warrants me being disturbed while I'm busy doing something else... so notifications got muted a long time ago

[grave yarrow]

I wasn't laughing at you in a negative way, don't think that please. I just found the way of dealing with that funny 👀

[lethal sorrel]

I know it wasn't meant meanly, don't worry 😂

I didn't even know ATAs had notifications 😐

[abstract vale]

The Lag on 74 is so bad I am thinking "PacMan" is a viable alternative. I can't attack even a lvl 19 hostile, by the time my ship does anything they are gone. It wont recall properly and tells me my ship is already in dock when it's nowhere, not in the system I sent it to nor in dock. Can't repair but can't recall either. Just ceases to exist.

[acoustic reef]

All research broken. Already did new install, etc - problem persists. Many others report the same.

[eternal patio]

On Server 71, players and alliances from our Incursions partner (Server 70) are still listed in the server leaderboards (for Power, Power Destroyed, and Resources Raided).

[hard jolt]

Anyone noticing that their Crew Presets are getting deleted when they make a preset change?

Like they set a preset, the system shows 5/6 slots set. Back out, then come back, to find a preset is gone, and down to 4/6 slots set.

[regal dawn]

Answered you in Galaxy Chat

[still minnow]

Anyone ever have their bookmarks revert to an earlier batch? Happened to me today, frustrating as I'd cleaned it out of ones that no longer were of value to me

Only to have to do it again

Just searched this topic, I'm not on IOS, using BlueStacks to play STFC or android phone Which also has the problem of lists not syncing....

[ember wind]

Server 52 is having issues with crucible of war alliance. Started counting points for me and a few others in the alliance and then stopped. Reported to scopely but probably be told, we can’t help.

[spiral venture]

Looks like some lag for rn

[ember wind]

I doubt it

It’s been almost 2 hours

[spiral venture]

😬👀

I’ll pass this on and see if it’s any other issues with the scoring 🖖

[ember wind]

Thanks

[nova tusk]

Can you guys fix this issue with getting hit by cloaked people? Getting a little annoyed

[still minnow]

I don't see anything

No pun intended

[elfin storm]

I'm having problems with mining all mining not credited for any of it it started when I got my ship back and it's still going on any suggestions

[inner kayak]

All 3 4* miners are all garbled up. Unless the hydras ability IS to mine ore faster 🤣

[spiral venture]

Wait 😅🤔 I need to see this in game myself 🤣

[grave yarrow]

That's the skin, which is intended to mine ore faster

Same for the bchor to mine gas faster and the vorts vor to mine crystal faster

[spiral venture]

I never saw that. That’s so cool 🤣🤣

[grave yarrow]

Its even stated that way in the good ol changelogs 😅
https://www.startrekfleetcommand.com/2021/07/06/patch-32-release-notes/

[spiral venture]

I didn’t read that

[icy light]

Hello all, I got a little problem that I can't finish. I got a lvl6 mission that I need to kill someone but it send me in a lvl50 system.

[spiral venture]

Contact CS to get the mission location changed

#👽-how-to-contact-support

[icy light]

@spiral venture thanks already send one by the web site will need to wait.

[steady rivet]

Game crashing frequently

[crude quest]

Game crashing frequently, mine all evening, hard to play that way.

[dark sonnet]

2 visual bugs to report
La'an below deck ability seems to be incorrectly modifying or only changing the visual display of max cargo.
All of my research is doing this....

[tidal tartan]

La'an works fine, juts the display is bugged and rest is already known.

[spark condor]

Borg killing in Corta Gama first 13 did not have any drops 14th on was normal drops.

[tidal tartan]

You don't get loot beyond 1500 or 2k kills a day. Maybe the 14th was after counter reset.

[grave yarrow]

Limit is 2000 🙂

[warm grove]

May be already known, but please fix that

[gentle ledge]

@umbral nexus since last app update, all research

[dire gazelle]

Pls fix this it's so annoying

[wooden temple]

Is there any hope of decluttering leaderboards by removing other servers' alliances

[frigid silo]

Research not scoring for anyone else ?

[silver oracle]

Scoring lag on server 31 for research and Crucible of War

[pale gorge]

Daily kills not scoring correctly, Just killed over 30 klingons on daily but faction kill and romulan and federation shows 2 faction and 8 r/f . Server 168 Needs sorting 🤷🏻‍♂️ @umbral nexus thanks

[gaunt solar]

S20 also not reporting points for dailies

[astral orchid]

Took nearly 10 mins for mine to show up

[shadow iron]

Kills aren't updating the CoW AMS on 124

[silver oracle]

I have been trying since late Tuesday afternoon since I'm in the US and asking them to fix it however it has fallen on deaf ears.

[astral orchid]

Looks like backend lag

Huge lag in anything counting

[copper plank]

No daily points it a joke

[astral orchid]

Like 10+ mins

[pale gorge]

Just been told the store is working at normal speed… go figure 😂

[glacial cargo]

Again there’s server lag, hitting so many lvl 25+ and yet it’s not registered

[short mango]

Same on 84

[native oyster]

All been reported folks.

[astral orchid]

Just count them up manually, wait 10 mins and look again

[native oyster]

It’s CoW, keep killing until your ship dies then repair it, send it back and do it again 😆

[astral orchid]

That works too

[silver oracle]

Another great idea would be to fix the problems for the repeated lag and have a game that functions correctly for a change.

[grave yarrow]

The lag issue might be a problem with Amazon, not Scopely

[silver oracle]

Scopely has been saying the EU servers are 3rd party and not their fault recently however I have noticed that when this go great Scopely takes credit however if things go bad its someone else's fault. So I blame Scopely since it is their fault and they run and own the game.

[grave yarrow]

All the servers are running on Amazon's servers. If Amazon got a problem, the servers start lagging. Can scopely do something about it? 🤔

[native oyster]

You do you 🤷🏻‍♂️ just here to pass on helpful advice 👍🏻

[grave yarrow]

Except switching providers?

[native oyster]

Other providers also have issues. It’s called “IT” 😆

Best way to ensure consistent system performance is turn it off.

[grave yarrow]

Consistent system performance of none at all 😂

[lethal sorrel]

In development, it's usually better to be consistent than it is to be correct 😂

Although I'm not sure if that's what my old boss meant

[lethal inlet]

Which is correct?

[native oyster]

After refreshing a mining node I have to spend transwarp credits?

[native oyster]

This results in yet another restart of the Android app. Restart counter for today is already at 15

[native oyster]

Also, don't come with a weak excuse. Game is packed to the rafters with "festures" that drive gamers away.
It feels more like a psychological test on how much BS people are willing to tolerate before abandoning Scopely

[native oyster]

?

[keen surge]

Both?
You get 12 shards, each with 50% chance of being rare or epic.
Plus, in addition to the 12 shards, you get a 5% chance to get a bonus set of shards of the amount required to unlock an officer, at the stated odds for rare or epic.

[native oyster]

3 Scout ships down not dropping messages. 2 down from a team mate, still no messages. SVR 157

[native oyster]

Happens.

I’ve had a run of 6 before.

I was not happy.

I've never had a bad run like that before. Once every now and then maybe, but not 3 in a row.

🤷🏻‍♂️

RNG is random. It means it can be rubbish every time as much as it can be good every time.

Today I am happy.

Hmmmmm, fair play. I'll keep plodding on and see if my fortune changes

Those were all 400+ message boxes too

Mine were in a lvl 36 system 😬

[spiral venture]

What do you mean?

[spiral venture]

What Order2Chaos said above 👆

[errant creek]

I once saw the same screenshot here. Now I'm in the exact same situation. what it is ? 😂👎

[native oyster]

It’s an attempt to show power increase that you get from the research. It doesn’t work.

[fervent bobcat]

Just s random question, the chat has a built in feature to star out words deemed offensive, yet I have seen player bypass this function. Is this a bug or an exploit?

[errant creek]

I wonder if they will return the original normal view? I just see the same bug in other players for a long time 😂👎

[native oyster]

I personally hope they’ll stick with it and address why it doesn’t work.

[steady rivet]

Game not loading ......yippee

[keen surge]

You'll probably find that they're doing things like special characters. Like i vs ì. The filters will be fairly narrow and will miss stuff like that.

[fervent bobcat]

Does not seem that way, but I'll take a closer look next time.

[earnest crest]

I'd consider it a bug, with exploits being bugs that produce material advantage.

Attaching an emoji to the words allow them to bypass the filter iirc. I don't really try, but apparently it works with invisible characters as well

[native oyster]

Let’s consider “sith” to be a swear word; “sith 😆” is blocked as “**** 😆” but “sith😆” is not

[native oyster]

Beaten to it 😆

We call it the “Scunthorpe effect”

[keen surge]

Well.. that's dumb too.
And as an Australian I'm offended that we can't just use that fine part of our everyday vocabulary 😮

[native oyster]

I’ve got a meme for that but I’ll get told off 😆

[spiral venture]

Some letters can looks the same as others so you can avoid censorship like for example l (L) and I (i)

[lilac juniper]

Anyone else getting things like this? Immediately after restarting too

[grave yarrow]

Did you recently move somewhere into deep space? 😅

[lethal sorrel]

whenever I'm in New Calgary I get this on external views 😐

[spiral venture]

Yeah it’s a DS hub bug 🙄

[lethal sorrel]

it's both annoying and pretty at the same time 😄

[lilac juniper]

Really? I am in deep space yeah

[lilac juniper]

You going klingon faction again?

[lethal sorrel]

feck no

Romulan this time

time share between Tyg and NC depending on whether I'm needing big hostiles or lots of hostiles for the day's events...

[uneven osprey]

Nice try, scopely

[native oyster]

☝️you forgot time travel exists

[spiral venture]

Read further down. The August Incursions are listed

[high citrus]

xp is not updating while out of station, i've had to go back to station to see increase

[uneven osprey]

I know. But would "preparations" be again or I need to travel back in time?

[spiral venture]

Yeah true the old info being at the top makes little sense

[tidal tartan]

#💫-event-information

[valid geyser]

Hey @earnest crest - S9 still has no epic armada respawning in Karppinen. You asked me to follow up after a week or so if the problem persists.

[tall yew]

I see dead people.

Dotted all over the place.

I do not think I am the kid from the film ‘the Sixth Sense.’

These phantom/ghost ships can not help, as loading their data when you visit a system takes bandwidth, at both ends.

How about, ‘not done computer programming for decades,” the idea that ‘if the NPC ship has not moved for 5 minutes, delete it, it is stuck?”

They are are PITA, targets that are not targetable.

They would frustrate the duck out of me, if this was my code. WHY CAN’T MAKE THEM FO.

[native oyster]

Stuck loading at 20%??
Updated...reinstalled app, reset device...still sticking.

[native oyster]

No hostile targeting me, I am the hostile?

Let me in!!!

[steady rivet]

Still can't load game

So sick of this ahhhhhhhhhh

[steady rivet]

So sick of not being able to play because of not loading or crashing

[raw folio]

Why did you add a second battle pass event if the points aren’t going to count?

[native oyster]

Cause someone pressed the wrong button.
Would be nice to be able to actually log in to complete at least one.
2.5 hours i been trying to get in game

[native oyster]

Bigger question is....why did you complete it?
Pretty clear to me that its for a different event

Doesnt count for bp

[native oyster]

There is no current bp event...only the officer flash pass

[thorny barn]

Easy to interpret it as part of the current events… has the right token logo… the big green button says Battle Pass…

[native oyster]

Spotted too, domination doesn't score

[silent wave]

same to me, doesn't count. So it's obviously a bug again and they should give RSS / Offi ep back or counting the points

[native oyster]

So many glitches pop up just before incursions 🤔

[azure bear]

What do you mean this doesnt count? AHHH its gotta count fix bug pls

[willow lantern]

Same here, 20k points and no advancement on the actual battle pass.

[thorny barn]

I’d like an oopsie chest with 50k UC 4* Interceptor parts, please….

[clear osprey]

same here no points registered to BP

[cedar bone]

@umbral nexus Just finished a random domination event. Got 💩💩. Please advise.

[floral plank]

The event has been removed

[cedar bone]

Wonderful?

[crude plover]

I was just about to comment on that. Lol
Someone noticed it had gone live.

[torpid pond]

and many have spent rss on it

[silent wave]

so they have to spend everythink back whats wasted

[floral plank]

It’s not wasted

You spent it on your improvement

Just didn’t had any milestones for that….

[queen gust]

Just spent speedups on 3 research’s only to find out that the event is removed!!! Not cool.

[cedar bone]

Welp...

35 FREE HARRISON SHARDSFOR EVERYONE!

[floral plank]

Why?

[cedar bone]

🤣🤣🤣

[floral plank]

Ask for Jaylah

😂

[quartz prism]

Another here with it appearing and not scoring

[heady kraken]

Are we going to get bp points for the builds we did for Domination before it disappeared? I'm assuming it's supposed to be tomorrow's event.

[floral plank]

You will get them tomorrow… after you spent again 🥳

To be honest, I saw it and didn’t spend anything because it looked fishy running a second battlepass milestone at the same time…

[potent galleon]

I still see the event, but no points.

[floral plank]

Restart your game

It’s not supposed to be on today

[wispy oak]

The event rewarded Battle Pass Points not Officer Flash Pass Points

Which is why it didn't count

[floral plank]

So you think it’s normal for 2 separate milestones of the same event running at the same time?

[sinful marsh]

WTF?!
Just wasted 1.5M officer xp.

Well done, scopely!

[hollow knot]

Domination not scoring

[wispy oak]

I want my speedups back. Feel free to demote my defence platforms back to not-existing

[hollow knot]

Spent 4+mil officer xp for nada

[native oyster]

Now they've taken the domination event away. Wasted xp for literally nothing!

[hollow knot]

Exactly

Mine just now dropped off

[floral plank]

🤔

Just noticed the milestones and there is definitely something wrong @umbral nexus

[hollow knot]

One hand not working with the other apparently

[wispy oak]

The overflow event you've screenshots is effectively M8-12

[native oyster]

And the lag...

[wispy oak]

Every BP overflow works that way

[deft ingot]

Me too! Nice Job

[fallen tartan]

Server32 ::::: Domination - BP Event is extremely Lagged out, or not reporting incrementation
towards objective.

[wispy oak]

Every server has this, it's rewarding BP not OFP. Then scopely removed it.

[marsh laurel]

Domination event seems like it was accidental

[sinful marsh]

"Accidental" is scopely's second name

[fathom geode]

I want credit for everything I just wasted on that stupid blunder of a Dominance event!!

[native oyster]

Technically you didnt waste anything.

[marsh laurel]

I aggree, of course I would have used that officer exp anyways, but would like to get some kind of reward.

[fathom geode]

Technically I did. Unless I get credit for the event whenever it launches again, I would not have done all that spending.

[wispy oak]

I wouldn't have built my Defence platform until the next real domination event.

[silver kettle]

I'm with you Manji, I was savi g to upgrade certain officers, but used some for the dominance event because I belivesmd it was worth it. Scopely sucks

[fathom geode]

That could keep me from completing it when it does launch.

[native oyster]

Still waiting for the daily compensation pack 🤣

[floral shadow]

But the Officer Flash Pass button says "Battle Pass" 🤣

[silver kettle]

It was a Scopely screw up and they need to compensate for it, no excuses

[quartz prism]

I'm still trying to find an Officer Flash in my officers listing. I have a Pan so thought they'd work together.

[fathom geode]

If I can't finish the event because i used up my resources on this false start, then YES I DID WASTE MY TIME AND RESOURCES!!!

[sinful marsh]

If you enter the elevator, and the elevator car is not in place, and you fly down, then, technically, you end up where you wanted to be - on the ground floor.
But there is a nuance.

[subtle plinth]

The same 🥹 1,5kk for nothing 🫠

[silver kettle]

Scopely knows who completed it and who didn't, give the d@mn xp back and be done with it!

[gentle ledge]

Not getting credit for Dom BP event. I assumed it was launched because it doesn't look like we would complete Heroic Overflow by end at the rate we are going

Figured they were doubling up to close the gap.

And now event is gone. Can I get my Officer Intel back then?!

Fumble fingers activating stuff by accident has consequences. Own up to it.

[finite oracle]

Today is not domination

today is clear the coast

Seems like we got scoplied AGAIN

[native oyster]

Just shows how blind people are that they jump on anything put in front of them, even if it seems fishy

[gentle ledge]

Yes, but Dom event popped up also. Considering the tight schedule for Heroic overflow, it's reasonable to assume they'd double up

[native oyster]

Let me in!!! 3 hours of trying everything

[gentle ledge]

It's not being blind when you only have the events provided. Fishy or not, a business offers a sale by mistake, they have to honor it to those that moved on it

[native oyster]

Oh, so you kinda knew it was already weird to have 2 bp eventd in one day...but still decided to take the chance.
Now you want to be reimbursed?

I assumed 2nd bp event was to aid completion with upcoming incursions event

[spiral venture]

If people read the second one clear enough except for 1 tiny graphic everything else pointed to it not being a officer flash pass event 🙈

[gentle ledge]

It isn't the first time they've doubled up. And what with incursions etc upcoming event, it's reasonable. I'm sorry that I and many others thought to just to knock it out to move on. There's only a few events posted and reasonable to assume it's intended

[native oyster]

Yup. Only seen ss of it here, and i could tell its not forbthe current event

[spiral venture]

Yeah it was obvious to me too tbh. The tiny graphic people keep referring to has always been irrelevant since no event during a full bp month uses it correctly

[sinful marsh]

And if scopely didn’t screw up every time, then there would be nothing to argue about.

[spiral venture]

That sounds like your looking for an excuse to argue over

[proper matrix]

I did the second battle pass also and got nothing

[spiral venture]

It wasn’t for the flash pass

[proper matrix]

But I got credit for nothing. It was a waste

[wispy oak]

It was for the "battle pass" not the "officer flash pass". Scopley messed up.

[proper matrix]

I got no battle pass credits

[gentle ledge]

Instead of chastising players for just playing the game, maybe look at the company to just let it roll as on oops.

That'd be like ordering something online posted on sale today only to find out the discount was meant for tomorrow and won't be honored nor refund issued.

[wispy oak]

Well yeah, because it's an "officer flash pass" not a "battle pass" 🤣

[floral shadow]

Except that the Officer Flash Pass also says Battle Pass on the big green button.

[gentle ledge]

Stop arguing semantics

[floral shadow]

This

[native oyster]

Effectively you can't trust anything in the game because Scopely have elected to continue with an inherently glitchy game for 3 years and not try to fix the underlying issues.

[cedar bone]

So.... I'm good for tomorrow right?

[spiral venture]

And the flash pass events don’t actually say battlepass on the them but the domination did.

[native oyster]

No point defending scopely. They messed up, brushed it under the carpet and radio silence on the whole matter. Inexcusable

[floral shadow]

Scopely c*cks up yet again and you defend them. Okay. 🤷‍♂️

[fathom geode]

Soooo, all of you that are defending Scopely and saying that us players screwed up believe that it is the players responsibility to verify everything Scopely puts in the game before we play it?!?! That's NOT OUR JOB!! It is Scopely QC's job to ensure that the game is working properly.

[azure bear]

Selling pitchforks and torches

[cedar bone]

🔦

[gentle ledge]

And if the BP event was legit and didn't have some arbitrary label, what then? Rhetorical. Who cares, they fired off an event, fair to assume it's legit and not have to question it. Not the player's job

[fathom geode]

Nope! Not pitchforks, open sack for the pile of loot they need to give back.

[spiral venture]

So when you play this game you don’t apply common sense like you would in every day life?

[fathom geode]

It's not common sense that I have to inspect every element of every event that they post to have to determine if it's legitimate or not.

It's a game!! I should be able to just play it!

[native oyster]

Was obviously not supposed to be there, but you blindly spent for it anyway

[fathom geode]

I didn't spend any $$. I started completing builds and researches to get the points for the event. And how is it blindly? They put it in there! AGAIN, I should not have to verify everything in the game before I play it

You guys must work for Scopely and aer tryig to sway the people to blame ANYONE BESIDES SCOPELY!!

[spiral venture]

Nope we don’t. We are players

[floral shadow]

Probably because most other games we play are actually tested properly and don't have such ridiculous bugs released to players on an almost daily basis. One might argue that we should expect such c*ck ups, but what does that say about Scopely?

[spiral venture]

And no I don’t blame the players or try and defend Scopley. For me both sides made errors

Which side started it I don’t care tbh 🤷‍♂️

[fathom geode]

I don't consider it player error to start performing the tasks required to complete the events that they post.

[spiral venture]

Ok that’s your opinion and that’s fine. For me it’s a red flag that 2 point events showed up to start with and that was before I checked the rewards for both 🖖

[gentle ledge]

Most players likely looked at it, thought it was odd, but looked like fully functioning event, took into account the upcoming incursion and tight schedule for this battlepass and heroic overflow, but they missed that it didn't show flash instead of battle, and went for it.
Was it an honest mistake on Scopley's part? Probably. But unfortunately in business, the company takes the hit, not the clientele.

[fathom geode]

I agree that it was probably an honest mistake by Scopely. I just feel that we deserve proper compensation whether it be having the points carried forward to when the event is properly launched or a package that is worth what we put into completing the event.

[gentle ledge]

If the event is for tomorrow and they carried my points forward, I would absolutely be satisfied with that. I don't need a comp gift chest

[fathom geode]

Points would be fairest for Scopely since they can't customize a package for each individual.

[cosmic yoke]

You put a BP domination event in after reset I completed the event and got nothing… then took the event away @umbral nexus what’s up?

[native oyster]

@umbral nexus The same thing happened to me. What's up with that? Is that the event for tomorrow and if so, will it be completed already or are we going to have to re-do the event?

Raise tickets explaining this. Surprised scopely haven't already issued an apology or compensation chest for their blatent error

[cosmic yoke]

I sent a ticket in..

[native oyster]

Did Scopely remove the web page for reporting issues? I can't seem to get to it anymore. I used to use the link below but now it takes me an account deletion page.

https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/contact-us/?p=all&contact=1

[sage agate]

you need to login to your account then navigate.....just do it on the mobile client it's a lot faster and easier

[native oyster]

I'm in settings --> help and can't seem to open a ticket from there.

[sage agate]

BTW if you have a ticket number, post the ticket number

ticket #8024069 submitted for the Domination event not issuing out BP points

[sage agate]

in help go to the top corner with the speech bubble

[earnest crest]

The landing page for the old link was changed. You can still contact CS from a variety of ways listed in: #👽-how-to-contact-support

[sinful marsh]

There's nothing to argue about.
Scopely screwed up.
Again.

[cosmic yoke]

Yes but this event would be over by the time they resolved it since it can take up to five business days to respond

Things like this and the way incursion was handled is what makes me think I might be done

Three years almost since I started this game and glitches just keep getting worse and worse

[earnest crest]

CS can fix things even if the event is over. Which event are you having problems with?

[cosmic yoke]

#👾-bug-reporting message

[sage agate]

Several of us completed Domination and were not given credit for it

[native oyster]

For those of us that do not have social media, this was the fastest way of opening up tickets as opposed to sending an email. This should be rectified for all that are in the same situation.

[earnest crest]

That dom event wasn't supposed to run, it was removed.

[sage agate]

so a loss of resources spent is the minimum needing to be returned

[earnest crest]

If that's an issue, then contact CS.

[native oyster]

We are trying to contact them.

[sage agate]

Yes and we're opening tickets, Oz is simply stating doing so doesn't mean we'll actually get anywhere with it

[cosmic yoke]

OK but what about our points that we lost, I spent officer Intel on officers that were already promoted waiting to be leveled up… I’m not gonna get that back and it’s expensive to promote an officer

[earnest crest]

You'll need to tell CS the details, and they will determine how to handle it from there.

[sage agate]

Ok so @earnest crest we're opening tickets, which we won't be provided notification when there's a response, they'll assess it that it was a mistaken event, then apologize and do nothing about it. How is that fair to those of us playing?

[native oyster]

Trying to open a ticket but having issues, hence my initial question of how to open a ticket now.

[earnest crest]

You're jumped to so many conclusions without letting CS even look at your problems first. How is that fair to them?

[cosmic yoke]

I put a ticket in but I’m expecting to hear something back along the lines of well that’s your fault not ours because that’s essentially what they always say.

[native oyster]

Not jumping to conclusions, trying to report the bug.

[earnest crest]

Try the email option, I usually prefer that route because it allows me a comfortable platform to work with.

[cosmic yoke]

Support is like talking to a brick wall

[sage agate]

I've had a track record of the same results. The ticket typically is closed late night due to a lack of response. I provide my email address for additional means of contact and have very rarely received an email back advising they require further communication or have responded.

[cosmic yoke]

As soon as they speak they close out the ticket they don’t give you a chance to respond

[gentle ledge]

Thing is, this is the first flash pass ever, so know one really knows what's legit and wasn't. For all we knew, staggered double BP event was intentional.

[earnest crest]

You can assume that if you want, but it was not intended. That's why it was removed.

[sage agate]

Wasn't removed when I logged in and completed it and set miners and logged off.

So what am I to think?

[gentle ledge]

And people over here chastising players for giving devs benefit of the doubt like they knew

[earnest crest]

The correct course of action is to contact CS. If you aren't doing that, then I'd expect nothing to be done for you.

[sage agate]

And once a ticket is opened, “Insanity is doing the same thing over and over and expecting different results.”

we will have the same results.....so you're saying we're being driven to insanity right?

[cosmic yoke]

And the correct course for them would have been to send out an apology letter when they screwed up and put that out in the first place not just for them to go well for those that spent resources and time on this that’s their fault not ours I’m sorry this is a game they facilitate for customers people spend money in this game therefore it is their responsibility and due diligence to actually accommodate when they screw up.

Main preface they screwed up

[sage agate]

I'm fine with mistakes, but they need to acknowledge it and be proactive instead of reactive.

[earnest crest]

That's fine if you want to wait for them to do that. Personally, I'd rather send the email.

[sage agate]

To Oz's point they can run the numbers on player completion on the mistake and reimburse for it

[cosmic yoke]

And what I asked for in my ticket was for them to revert my officers back from the Intel I spent so that I can reuse that Intel again and redo the event when or if it comes up again

[sage agate]

None of us are waiting for a proactive response. We're getting the tickets submitted and you're clearly missing the point that nothing will be done with our tickets.

Correction, they'll be closed out without any action taken

[earnest crest]

Great, submitting the tickets is the right move. You can leave feedback about the ordeal with Eco.

[sage agate]

@earnest crest played this round of contact CS plenty so far in the last 2 years with them. You clearly have a role as a mod and are in a more favorable position so you don't experience the same frustrations as us regular players.

[earnest crest]

I've contacted CS before I was a mod, and my experience does not at all match yours.

[native oyster]

Email to CS send, let's hope it doesn't take too long.

[cosmic yoke]

Here is an example of an issue we have on our server

[sage agate]

up to 5 business days

[cosmic yoke]

Operations level 33 and 34 have always been in the bracket together for the mining Monday let him event on the solo side.

[sage agate]

so eh it'll be after incursions and be dismissed

[cosmic yoke]

On this last one for our server they decided to merge it with operations 35 no one in operations level 33/34 has ever gotten points higher than about 75 million

Once they merged operations 35 does 200 million points

This was their response

@earnest crest

So their response was as if it’s always been operations 33 through 35 not that they just changed it for this one

See were talking to support could be a little bit aggravating and frustrating

[earnest crest]

Look up the events in question on stfc.space and link them so that I can see which ones you mean exactly.

[cosmic yoke]

I did

And I sent screenshots of what I was talking about

[sage agate]

@umbral nexus when you get a minute can you please send out something proactive regarding the Domination event that was pulled and quite a few of us spent resources on to complete not knowing it was the current event or if Clear the Coast was. Several of us have opened tickets and my particular ticket number for reference is 8024069. @earnest crest has faith in customer service that they'll actually do something to resolve the issue, but we're in this channel specifically because we know the tickets we open will be closed with no action truly taken.

[cosmic yoke]

Please note at the bottom of that screenshot I posted there @earnest crest It says conversation closed this is what I’m talking about the end of the conversation without ever hearing a response back from you

[earnest crest]

It's pretty reasonable to assume that the event ran as intended, even if you did not like the segments, and there's nothing else for CS to do there. What kind of response did you want?

[cosmic yoke]

@umbral nexus when you get a minute can you please send out something proactive regarding the Domination event that was pulled and quite a few of us spent resources on to complete not knowing it was the current event or if Clear the Coast was. Several of us have opened tickets and my particular ticket number for reference is 8023052. @earnest crest has faith in customer service that they'll actually do something to resolve the issue, but we're in this channel specifically because we know the tickets we open will be closed with no action truly taken.

@sage agate sorry no sense in writing my own 😅 I copied you. Just changed the ticket number 🤣

[sage agate]

hey whatever helps us spend less time lol

[cosmic yoke]

Exactly

[sage agate]

That canned response should have had a validating statement on the rules and constraints for the event. Something to the effect of: I'm sorry you were unable to complete the SLB event in question. Looking at the criteria, the ops level ranges spanned from XX to XX. Points were awarded by mining (resource) at (point value). I see you did have some points in the SLB. I would encourage you to keep mining and continue upgrading you fleet as we evaluate your concern. Thank you for reaching out and be assured we will pass your concern along.

[earnest crest]

It's being investigated. Keep me updated either way.

[sage agate]

@umbral nexus thank you

[valid geyser]

Will do. Thank you.

[karmic zinc]

Cargo holds are grayed out on 2 ships. No long getting any cargo drops from hostiles. Seriously? With the mammoth amout of lag ya'll are just gonnaake up glitches now? I think everyone should not spend another dime on this franchise until they actually fix this garbage

[keen surge]

Have you been killing lots of hostiles in the last 24 hours?
There's a limit of 2k hostile kills per day before you stop receiving any loot or reputation. Reset for this will be in 2 hours I think 🤔

[karmic zinc]

Been in game since the beginning. Never heard of this or had it affect me. Not my first c.o.w. or giant hostile grind either. #suspicious

[keen surge]

They added it more than a few months ago now, sometime this year i think though. Was 1500 originally, but was increased to 2000.
You'll find no announcement about AFAIK, but there are comments and snippets from CS tickets about it here and there.

[wispy acorn]

Probably not a bug per se, but when leveling up Borg officers nanoprobes completely replace officer intel. Both need to be shown, just as credits are shown to the left of intel on officers that require credits.

[lilac juniper]

I think it really has always been 32-35 though, it hasn’t changed recently? Even in January if I look it up on stfc.space the leaderboard bracket was 32-35. But since they introduced the feesha, at ops 35 you can have a feesha and still do the leaderboard with people who don’t have one, which means you can mine more than twice as much con lat as they can (with feesha as well as arrock on a horizon).

https://stfc.space/events/61eedaf35466af381196ca60

[leaden sluice]

Anyone else been seeing this since last update?

[lilac juniper]

Yep

[native oyster]

Mining nodes disappearing

[west cargo]

Found a bug in Research tree

Power increase for research is a bit garbled.

[small comet]

I mean really? There is not even 47 options in refinery, tired of clicking in there to find out I have nothing to refine...

[native oyster]

If you have 49 you have stuff to refine 👀

[icy gazelle]

i had 50

refined 5

now have 53

(╯°□°）╯︵ ┻━┻

[lethal sorrel]

it does like to multiply the dots sometimes, usually on borg refinery for me... but hasn't done it in a while

[native oyster]

Mine adds up 😅

[lethal sorrel]

mine has done since they added the new pips...

weirdly 😂

[native oyster]

I still really don’t care about the territory or Amalgam ones, but I definitely have stuff I can refine 😅

[lilac juniper]

My refinery adds up correctly right now and has the right numbers for the individual refineries too. I think it’s been fixed?

[tidal tartan]

Increasing numbers after refining something is quite logical. Example: in case you don't have any or not enough active nano probes to buy let's say faction credits and you refine then inactive probes the number of items to refine increases as you have enough resources then to buy credits.

Won't deny that the counter is broken on other parts though...

[polar mason]

what is it now? 69 or 70%? I prefer 69 😅

[atomic schooner]

Does reporting bugs here actually work?

I’ve had zero success.

[native oyster]

Yes.

Doesn’t mean it won’t be prioritised differently to how you perceive it, but it does work.

[atomic schooner]

Thanks 🙏

[oak vine]

It's so close to 70 but sometimes not quite

[wheat pond]

My alliance has a stuck alliance help request on server 20. None of us can get rid of it. We have rebooted the game and cleared game cache but still stuck.

[spiral venture]

How long has it been there?

[wheat pond]

Been about and hour and half to 2 hours

Still there

[spiral venture]

What is the help for, and is the same of the player and what needs help and timer the same?

[native oyster]

Can't exit screen due to the huge lag because the competing server for incursions has been added to the alliance rankings again.

Today I seem to have been lucky, and only had to restart the game 12 times.

[spiral venture]

Has nothing to do with the leaderboards looks like localised lag from the servers connection to your device

[icy onyx]

Anyone know why my cargo won't fill all the way up while raiding? I'm used to it happening sometimes on my k'vort, but now it's happening on my amalgam too

[native oyster]

Localised lag? Learned a new term here. And I do work in IT with server management.

If you are thinking of stfc game localisation data, I already clear this on a near daily basis. Last time was yesterday.
I hope you won't tell me to start clearing caches every 2 hours of gameplay, that would be a hilarious waste of time

[woeful garnet]

Ty gokor doesn’t count anymore for hostile dailies ?

[spiral venture]

Sounds like lag 😬😬

[spiral venture]

Oh no I meant localised lag as in the server connection in relation to you instead of everyone on STFC. Yes it’s probably not a term but probably easier than saying “it’s you not everyone” when that’s not correct either 😬😬

[native oyster]

Clear, do you happen to know where EU-119 is hosted? Physical location matters.
I am in the Nordics.
National internet connections are very fast here, and stfc is the only game I have continuous issues playing.

[spiral venture]

No sorry I don’t know. I’m just a player 😅

[native oyster]

Issue solved. I have disabled my local VPN. Although that has a very high passthrough speed to a VPN node less than 10 km away.

Bit of a pity though, as I have doubts about security, and players from a neighboring country currently involved in war have threatened to visit before. So I'd have preferred to at least hide my IP.

[spiral venture]

Well glad that solved it even if it was an undesirable fix 🖖

[native oyster]

Screenshot from a video I have. This is galaxy view, on drugs.

[spiral venture]

Are you in DS?

[grave yarrow]

That should not affect galaxy view 👀

[native oyster]

Has anyone had the gift from the dodgy domination event yesterday?

[grave yarrow]

Not yet

[spiral venture]

I know that’s why I’m asking if it is. Maybe the bug has gotten worse

[native oyster]

Base in territory, my valdore was just trying to leave a lvl 48 system but I encountered "subspace frequency"

And then that happened

[spiral venture]

I would give it another 24-48h they need to identify all the players that participated and assuming they are giving variable compensation based on participation they need to decide how much to give everyone affected

[spiral venture]

Interesting never seen that one before 🤔

[native oyster]

Have a 20 second video if you really wanna trip out 😆

2nd time posted in our alliances discord

[spiral venture]

I wouldn’t post it just in case anyone has epilepsy or something like that

[native oyster]

No I can't post it anyways, unless I clipped it

[amber plume]

I appreciate the notification flags, but they are not always accurate, the new flag should disappear once the mission is activated

That should fix the bug I believe

Please look at these costs. Did you truly intend for buying additional chest be become on a sliding scale to get more expensive the mire you buy? Why wouldn’t you offer a sliding scale getting cheaper the more you buy or at least a consistent price per chest.

[native oyster]

Yes, it’s intended and not a bug. 👍🏻

[amber plume]

This is intended as well?

[earnest crest]

Exchanges with a cooldown timer offer a choice: higher income or efficiency, you'll have to choose what you want.

[native oyster]

Same with refinery, same with territory, ATA store, Rogue store for Uranium…

[spiral venture]

By the looks of this screenshot your not on the latest patch. Once you update it will be sorted

[spiral venture]

This is what the latest patch looks like

[atomic schooner]

There’s been two broken romulan transports in romulas on server 29 for months! Spawn rate is atrocious since this happened. Please get those hostiles unstuck.

[spiral venture]

They won’t get fixed :(

Best option put in a ticket and see what CS says #👽-how-to-contact-support

[atomic schooner]

It’s frustrating for players that grind there. Takes 5 times as long as it should to get your daily there now.

[wispy acorn]

That seems like such an easy thing to fix too 😭

[sinful crag]

any reported a issue with the subspace relay/

ships that previously had increased ship power after having upgraded it, have now lost the power increase

[mild timber]

Is this a bug? I thought it was called a black whole because it looked black not pink.

[ebon creek]

<@&509691205798592532> Has the displayed power bug been reported yet; that, I assume, is being caused from the Subspace Relay

[ebon creek]

must control urge to make joke.... 🤣

[spiral venture]

Any screenshots to show what you mean in more details?

[spiral venture]

Can you describe further what the bug is?

[ebon creek]

what others see and what my screen shows

[spiral venture]

I believe this is linked to having inactive below deck slots on your valadore. Can you confirm if you have any below deck officers greyed out?

[ebon creek]

everything is grayed out... shes just out of the box

[spiral venture]

Sorry i dont follow

All your below deck officers are greyed out?

[ebon creek]

i cant put officers on the below deck... the ship just left space dock