#❓│support
1 messages · Page 9 of 1
Got it.
Hey you! You've got an answer yesterday
but it didnt work, and it isnt fixed
i tested it earlier today
in a lobby by myself
We just checked the game and is working fine, a bunch of users are playing right now. What is your GEO? Maybe it is a local issue
GEO?
I'm meaning, country, sorry
have you tried right now? the game is working well
ok
Can I take the screenshoot of your entire screen?
thank you and sorry for bothering u asking this. We gonna try to find a solution right away
I've just checked with same your country IP and I haven't found any glitches... You're using at least 7 browser plugins, one of them is an Ad-block. This may be affecting the functionality of the game
what is the name of that adblocker
I thinks it's might be a local issue, please try to connect with another internet connection, as of the cell phone for example

what's happening?
No need specific permissions, you just need the right spelling of the role
And the g.theme doesn't work
Bot doesn't respond
when u use a theme ?
Yes
I type
g.theme food
Bot doesn't say anything
its g.gartic food, not g.theme food
Try again and tell me if its working !
it's foodS with an S
The spelling is important be carefull!
Animals - Foods - Flags - Cartoons - Movies - Objects - Pokemon - Verbs -
Is it working ? @vernal egret
Yes ty
@honest canyon will the website be updated 
Cuz g.theme doesn't work
Or does it
Try to write like this g.gartic animals
This command does not exist it seems to me
Inform the Dev's 
g.gartic foods
I already told him
Ok I will!
How to guess??
What do you mean ?
Hey I need help, do I have to create a new role GarticMod in my server?
@worthy bloom can you help 🙂
hey, I suggest you check the #📑│faq, there you'll find your answer
Hey can i set up a channel for the bot?
hey, the bot never responds to me when i try to skip or use hints. can u help me?
you need to have a role named "GarticMod"
Yep, you just need to create a channel then use the right command
For using skips and hints you should be a Mod on the server, or you have to have the GarticMod role. Check ou #📑│faq for further info
guys im muted on this server can anyone pls entmute me ?
@heady crater can u pls help me
i cant talk
my mic is muted
you are not muted. Probably you mic is off
im muted
Don't ping member of staff for nothing, please
im sry
but why is my mic red
there say you are muted in this server
i can send a screenshot
u can see it just on the gartic phone call 1 in german part
you are not muted...
probably you don't have a phone number attached to your account
u can see it in german call 1
I know... I see
i can send a screen private

@honest canyon is the gartic bot down in NA
Hum I don't know I'm sorry, @warm verge u know something about it ? (sorry for the ping
)
I think it was for a while but its working now
Ok cool sorry I dont deal with this kinf of issue !
its Ok
We ran some tests and it seems that everything's fine... Maybe is a Internet problem
It may be that your antivirus is causing this. Could u disable it?
is there no channel for movies w garticbot? or am i just blind lol
nops, it has been updating and we had to turn it off
You can write your question, when a staff member is available, we gonna answer you
which would be?
When playing Pictionary it says you can use purchased skips and hints- how do I purchase them please?
For using skips and hints you should be a Mod on the server, or you need to have the GarticMod role. For now, the user can't "buy" skips and hits yet.. it'll be implemented ahead
Ok How does the mod buy them then. We are all really confused why it says use what you purchased but it doesn’t say how to purchase
the purchased doesn't work yet, and it would be used for commom user of the server
but mod and who have GarticMod role can use the skip and hits any time they want
Ok so thats just an advertisement for something that isn’t available yet
kinda
Ok how does mod get skips No one else wants to take the time to ask so i am so everyone will stop complaining lol
lol the mods can use the command: g.skip in #📑│faq you can get this answers and more ones
Ok so how many skips does the mod get or is that determined by the mod?
the mod is allowed to use the command as many times as he wants
Ok so theres no set number?
nops
any time 
hey! i'm trying to select "Brazil" flag at language settings but its not working.... I'm able to select another countries flags tho...what can I do?
maybe the bot is lazy, I gave it to u
@neon lantern
The admin of the server said it isnt working - so do they need to assign themselves a mod role too?
thanks!
there will be more translations for garticbot?
it isn't needed... what isn't working? the g.skip or the bot?
we wish we could do this in the future
ah the mod needs to have the permission for kick someone out
Are available to use skips and hints
- Who is mod and has the permission to kick.
- Who has the GarticMod role.
if you is owner's servers, just create the role 'GarticMod' and give for whoever you want
Have you disabled your antivirus extension on your browser?
Seriously, we checked, everything is fine... you are the only one complaining about it
Yes
This is literally the only game i have a problem with and somehow you give me a more useless response everytime
facts
I literally use other browsers and it doesnt work
i dont know why you guys just tell me the same bs everytime with no actual attempt to fix anything
I'd like to add that my friend (also in USA) is experience the same connection problems (disconnected after 20 seconds or so). We had him disable all extensions, try incognito browser, and also try on both his phone (not mobile internet, over the same internet) and on desktop browser.
Pls actually help
Literally missing out on times with my friends because you guys cant do your job
^ They're human and if the problem was easy to fix, or even the game's fault, they would have had it fixed by now. Doesn't help to antagonize the support & dev team... these kinds of intermittent issues are very hard to figure out.
Hello, hru all
I'm actually fall in love your game and discord server.. Can I be your Arabic translator?
The problem is the way they keep telling me to try things that arent gonna fix it, and it seems like they aren't actually doing anything
They are trying to find easy fixes instead of just saying they would try to fix it literally
They keep telling me to unistall stuff and saying nothing is wrong
We've checked the antivirus you're using is blocking the connection of the game. It is often happens when users using McAfee. That is why I've asked you to disable it. We ran some tests and it goes well
Hey, the translation is held by a professional company. If you see any misspelling, please let us know. Thx for showing willingness to help us
Pls, ask your friend to disable antivirus. If the problem is happening only on desktop, most of time, it is the antivirus issue that doesn't recognize the way that game dealings with connection.
Hi everyone. Im really sorry if I'm posting in the wrong place. I'm trying to figure out how to start a game with members of my server doing the drawings. If this possible?
Just curious, is there an actual world record thing on the highest level in GarticBot?
I have already tried that and it didnt fix the problem
Can make it so that a specific role can control the bot fully
I wanna send pic of whats happening
;-;
Can i ping a “help mate” for support or is it not allowed
@polar anvil
is g.draw not working
What is the purpose of the different gartic phone channels if we cant send links?
umm , i will ask the top official.
Thanks
Rn i need to give someone garticmod
But i have a role called events manager which handles all minigames and i don't want to make another role
You must to give the GarticMod role for who you want to handles GarticBOT. Also, who has the kick pemission is able to use skip and hits also well
for the GarticBOT, is there a way to see an individual's record?
g.record. What do you mean by individual
@ruby tartan can i make the drawings for gartic bot in a website or something
I wanna try the drawing part of the game too
g.draw
Is it possible to change how long users take to guess?
If you're referring to GarticBOT, then no. The timer is fixed.
how do i draw
coz its not working?
hello! where's the default save location?
It's based on your browser's settings. By default, it saves the albums to your downloads folder.
I've set it so when I download, I choose a file location to download, so when I save an album, I'll save it in my Gartic Phone albums folder.
Thanks for the answer... It is precisely the case.
Yep, there is... I guess the ultimate record is something around 24k or 30k depending on the theme
You can send Gartic Phone and Gartic.io links... if you are having problems doing it, please let me know
Otherwise, you can share any other link type
well, we ran all kinds of tests and we didn't find what's causing your problem. You are one of the few members experiencing this, and we tried our best to search what could be causing it (and the antivirus thing resolved 99% of the problems). Unfortunately, we didn't find what is causing your problem...
Is there a place where i could see the records, or something like that?
nope... all the records are in the Brazilian server tho
Oh ahahahahhahahahah 😂 Thanks i guess 👍
The actual record for General theme is level 26624
Ahhh tyty <o
Hello, why would the draw mode not be sending link please. I type in the command and i comes back with nothing.
It's shut down
when will the imposter mode be public?
ahh okay, thank you
any soon 👀
is the beta vip?
Yep, only for streamers until now
I don't know why I was blocked from the game. Why me when there are a lot of people abusing the game?
?? I don't get
were you banned from Gartic.io?
Is the bot having issues at the moment?
g.draw command is not responding
Hmm. Okay, thank you
No problem!
Yeah I'm banned from gartic.io
Hi, why is @hardy saffron muted? He didn't do anything.
He's always nice and respectful to everyone.
we don't deal other user's bans with third-parties. I assure you that he deserved the ban
I don't think so.
He can't write anything in this support channel here.
Idk why y'all muted him but I don't think he did anything.
Y'all can ask others from Gartic-Germany. They will proof that he's always nice and respectful.
I'm pretty sure someone just reported him because he wanted to report that person.
Please check on this!!
Ok, we gonna check this
Will my ban be removed in gartic.io?
ERROR
You've been banned from the game
OK
If there is no reason, would you remove my ban?
Why was JTheKillerCroc#4964 banned from the discord?
We are improving it...
Nope, it's permanent. If you got banned is because the moderation team caught you in real time breaking the rules
noted. thanks for reply. look forward on it...

I do not think I am doing anything that violates the game. that error message appears for the first time and I have no information. So could you give me some information? Is this a permanent or temporary situation?
So you said permanent but did not give a reason
I want to learn the rules. I didn't do s*xting. I didn't raid the room, what is the reason for me to be banned?
You can think what you want... if the moderate team banned you, is because you were breaking the rules. You can find the rules on the Terms of Service of the website. This is a permanent ban, every other question you must aim at team@gartic.com
using the game to just chat, using bad words, votekicking repeatedly, using bots to draw... the list is so long I can't tell you
I was standing in the Korean room when I was banned, is it among the prohibitions? so waiting for a player to play in another language?
Yes, this is forbidden. You can't play/chat in Turkish on the Korean language section
probably that's why you were banned. This is the most common ban case
Well, it informed me to know why I was banned. I suggest you to check the Turkish language constantly, there are a lot of dominant and s * xting events happening there. And the room with a lot of inappropriate words. One of the rooms is "gartic.io/3812BN" and the owner of this room often misbehaves in this room.
We know... we ban A LOT of members each day
but thanks for your concern
Is there a way to report a player while in-game? Or to submit screenshots of inappropriate players' content?
yep, the report command. The tutorial for it is on the #📜│rules
ty
Difficult to catch someone's user ID if they leave quickly, or use a different name in-game from their discord name 😦 No way around this?
nope... the game is not attached to Discord yet
ok. Is that something that's planned for the future? I played 2 games earlier with 2 players consistently being extremely racist, and a whole load of others speaking Polish/ Turkish/ other Eastern EU langauges instead of English >_< I took screenshots of both players but that's no help if they used different names 😦
Hey u, we advise you to play only with your friends to avoid messing up and for the jokes just stay with you all.
here on this server, you can invite fellows to play with u if none of your friends are playing. Also, you are able to report who is trolling in vc with the report command that Eduardo told u and our helpmates or mods will check it
ok. thanks. np.
use -report command if you want to report something
Hello, how can I activate the imposter mode?
you can't... it's not available for the public yet
Oh, ok. Thank you!
I've been trying to stream gartic phone for the last few days with people, and I consistently get the error that I have lost the server connection, and it can't be reestablished. I know I have a sturdy internet connection since I can stream more demanding games and several other browser games, and I was wondering if there might be a way to work around this. I've tried playing with people in my region, have a reliable internet connection, and attempt to stream at lower traffic hours
do you use VPN services or any type of antivirus on your browser?
@craggy gazelle I use the basic Windows antivirus, and no VPN service. Could it be because of the adblocker plugin I have?
maybe... some users are struggling with this bug, and it's usually because of VPN services or browser antivirus
Windows antivirus should not be the problem
regarding adblockers, I've never heard about it before... you can try it
I tried disabling my adblocker for the garticphone url, but I'm still getting the error. The only other Chrome extension I have is google docs, and I get the same issue with Microsoft Edge
the dev team is taking a look on it 😉
Awesome! Thank you!
Is gartic bot down ?
yep, it's down
i cant join a call
hello. i tried to choose portugues but it doesnt work. what can i do?
Where, exactly?
at the settings, languages.
necesito ayuda
Is anyone else having lots of issues?
having people disappear from lobbies, countdowns not finishing, etc al
I thought it was just buggy and you were for some crazy reason indexing users by IP address and 2 people from the same IP was causing issues, but that's not the case, as the issues continued even after it was just one user from my home
hey sorry if this is a stupid question or it's already been asked, just wondering if it's possible to use a drawing tablet for playing on gartic phone and if so does is there anything that would need to be done to set that up?
yes you can. i had to disable windows ink otherwise it made the whole screen move around
where can i change my name color i boosted the server and wanted to change my name color
thanks
No problem
Thanks very much 😃 got one ordered and arriving tomorrow
hey, could you confirm which game are you talking about?
The gartic phone
Site
It looked like some sort of issue with data being synced with everyone or the lobby or something
ok, thank you for more details about
which country are you from? let's check the servers in your region
are we allowed to draw graphic stuff like violence and nudity
Nudity no and violent it depends on the violence
nsfw content is not allowed
Hey @hardy saffron is bullying in our speaking chat. Could anyone handle this? Ban him for good pls. We muted him but, he joins and disconnect repeatedly so we hear the sound he makes in order to bully us.
We're in may still no impostor, when is it coming out?
we're in may still no jojo part 6 also
I had to delete 122 messages off this channel, due to the drama here. Rest assured, I'm banning all the offenders off this server. Thanks for addressing your concerns, but please don't start a whole load of drama from that.
Simply use the report command, or DM me or any other staff member and we'll do our best to help you out. Just know that we listen to your concerns, but don't always react in time due to reasons, such as sleeping or being away from home.
how to draw?
where exactly?
g.draw is not working... it's on maintenance
oh ok
but you know that this command is just an extra... it doesn't mean that the drawings made using the command will be the ones the bot shows for guessing
ik
Hello I have a problem, I have the gartic bot in my server. Other users can't use the g.hint or g.skip, I need to assign them to the role GarticBot which I can't do manually, but carlbot doesn't see garticbot either when I try to create a reaction role. does anyone know what I'm doing wrong?
You need to create a role with this exact spelling: GarticMod
You cannot give bot roles to human members.
Weird, i tried that too and it didn't work. Gonna try again
Oh nvm, i see now gartic'mod'. That's where it went wrong
Thank you! Been struggling all day lol
No problem!
f
This is more for the discord, because there are 5 gratic-phone Voice Channels but only 2 Chat Channels for the 5 Voice Channels
It isn't really necessary to have one text channel for each vc, it may be there are a bunch of useless channels
Do regular people in a server need a role with kick permissions to use the bot is that what the thing on the website me???
Any members with the Kick Members permission or given the GarticMod role can use hints and skips.
Everyone is able to play, regardless of permissions, but they won't be able to use hints, skips, or end the game.
But when people in my server use g.gartic it Doesn't start for them
Hmm... has anyone changed the bot's permissions?
Hey there, I keep getting
"Connection Lost" issues
gartic phone lags too much for me to play, any solutions? my net and other games work just fine
This command will only work for people with kick permission or the GarticMod role
No
Do I have to make that role myself or does the bot do it and if I have to make it myself what permissions should I have
you must create the role... check #📑│faq for further info
Thank you every thing is fixed
when i log in using my discord acc i cant idk y
you can't do what/
how to login to my discord acc using gartic
does any error message appear?
k ty
still getting too many connection issues, looking for any tips
have you ever tried to clear caches and cookies, when was the last time that this happened?
i'll try, it happened just now and 12 hours ago
ok, keep me posted please, also tell me if the lost connection is in the lobby or during the game
just played for a while, it no longer lags during drawing + writing prompts, but when viewing the albums it loses connection still
it's an improvement
ok, thank you. I avoided to ping everyone but we're checking this tonight #📢│announcements
Hey, how long does a Gartic Crowd round with 15 persons last? I'm trying to timeslot it for a company event
Use the crowd mode... you should not spend more than 15 min
Hi, someone posted a gif in the german invitation channel - and it appearently crashes your discord if you open the channel
Yeah, this is pretty annoying. 
@solid bramble @hardy saffron I already banned every member who posted gifs on the invitation channel
Thank you. 🙂
Hello everyone, a picture of me was copied into #🖌│gartic-drawings
which one?
nutellabrot copy my Picture
Can someone explain how the “g.draw” command works? It won’t work in my server.
how can i get the role "artist"
hey, please check in #📍│role-info 😉
i sent 3 different pieces (6 pieces in total)
so how do you know its original?
I didn't get, I didn't find any drawing of you in #🎨│my-art
I uh keep getting disconnected
How does the g.draw command work? It's not working for me either...
what
i sent them one by one
they are too high now
where?
not yet...
oh, so is the command not integrated into the bot yet?
should i send them to you? but time is too late i'll send them at noon
when you type "from: THE2013MUSTANG#0872 has: image in: 🎨│drawings" in the search bar, you can see all the drawings he/she made
thank you dude
np
same problem
the command isn't working now, it's in maintenance
truly, I can't see no drawing submitted by you and #🎨│my-art , if that has, please send me discord drawings link
So like i join my friends in the game and it would be fine for a minute and then disconnect me
thank you again dude
do i just have to make a role called GarticMod and give it to mods or do i have to set one up using the bot?
can i take the role "artists" now
Mods don't need the GarticMod role... those with kick permission in the server already have permission to use the bot freely. The GarticMod role is for normal members to use skips and hints. Check out #📑│faq for further details
thank you!! My bad, I was really searching wrong
hey, the game had a recent server update, it was in may 5th, could you tell me if this issue happened after this?
thank a lot
Ill try it again soon then
Hello! When will gartic verbs be back?
How do I get skips and guesses
You can use skip and guesses creating the GarticMod role, you don't need any specific permission to create this role, just create it with the correct spelling (GarticMod) and give it to members. But if you are the admin of the server, you dont necessary need this role, just type g.hint or g.skip and the bot will give you a hint or skip the round
The verbs word database is getting revised due to translation errors.
Only English and Portuguese are supported. Have a read in #📑│faq to know how to change the language.
does anybody have any suggestions to fix connection problems? I keep getting lost connection to the server messages in the lobby and during the games
Hey how will i give the garticmod role in my serverIs there any command!!?
is bypassing room bans allowed?
Hey, the game had a recent server update, it was in may 5th, could you tell me if this issue happened after this? Is it something is happening now?
it started on the 6th
hey, please take a look in #📑│faq
and it is still happening now
oh, could you send a screenshot of this?
i have the screenshot but how would i send it?
you are able to attach files here
@safe violet try now
i can now thanks
hey! where can i request the artist role?
Hey, please in czech category people can't post links to #800702873766723614 and also cannot connect to voice channels which are still locked, thanks.
You can't post links on #800702873766723614, only in #800703687152500756
I fixed the vc problem tho
The channel with the manual in #800702741571043389 says "For example, if you send a link to # ☎│gartic-phone", so that's why I thought links could be sent there. Anyway, thanks for fixing the voice channels that can already be used to connect.
I'll change that
@hardy saffron
I want to make a game in my server with my drawings... Is it possible ?
Hello is there dank member in this server by any chance?
Nope
with your own drawings it's not possible
thanks for reply :D
why wont the g.draw command work in my server with gartic bot ?
like it doesnt do anything lol
the command is under maintenance 😉
ohhh okay thanks lol
Hey I am new to this and a little confused about the languages text channel. I already clicked on the english emoji which enabled most of the channels but I also wanted to see the azerbaijani channels (I am also azerbaijanI) but when I click on the flag it automatically unclicks it for me, the counter goes back to the original. i read the pots but couldn't find why this is happening. I would very much appreciate it someone could help <3.
Edit: I realized that I can click on some other flags (russian and polish etc). but not for azerbaijani
You can only choose 1 language + English
try to react to the Azeri flag again
I see, but I don't have any other language chosen, even when I deselect english language and select azerbaijani the same thing keeps happening, perhaps there is a limit or such?
you can react turkish flag
its a bug i think, azeri flag does not work
yeah it seems that way, but no thanks my turkish is not that great so I will stay in english for now then😁
thank you two for your time!
hey, choosing Azeri or Turkish flag, you will see the same channels
Turkish channels are in the same place with Azerbaijani channels
Ah I see, thank you very much!
Hey team, I wanted to ask that what permissions should be given to members so they they can use gartic in my server?
@steep ravine
@carmine oracle
You can give called as "GarticMod" role, then they can use mod commands (like g.skip)
You can check #📑│faq channel
No problem! 
My friend has an issue with joining by reaction. He has had this happen before, in the past. Can someone manually let him in?
Sometimes Carl's lazy... I'll reboot it
Which language did he/she want to choose?
English
I just reboot the reaction. Please, tell him to try again
what is his ID?
MagCane#3074
@white remnant
Ty
Has garticphone been fixed yet
It keeps disconnecting people and being out of sync the last 2 times we tried it, weeks apart from eachother
Hey, We did a different setup yesterday to ensue connection stability for all player in the game. Have you disconnect after that? Does this happen during the game or just in the lobby?
I haven't played since a week ago, I didn't know if you'd patched it
I'll have to check when I get home
It was mainly in the lobby, we'd get dropped out and stuff
But sometimes when the game started it would make us re-start our drawings, or there would be a delay in showing us the drawing to duplicate, or when the host was showing them all it didn't do anything, stuff like that
Thank you for telling me this, we believe that this kind of issue has been fixed
keep us posted if you have any trouble again
Hi... i joined this server today trying to play Gartic Phone with other people, but when i try to select a channel of my language (Brasil), it says that im not allowed to... What can i do?
just a question ... how do we get the tag "artist" ?
On special drawing events
ok thanks
Hello dear support team, In Gartic Phone 1 German there are three young players who just annoy and follow me all the time. I have known several times that you should refrain from doing it. Sincerely, Hammer
Now they are also spamming the Einladungen channel full
Can who help, please?
It's about the users @native gazelle, @hardy saffron and @lament aurora
How do i add my own drawings to my server's games? Typing g.draw does nothing
ur so coool
g.draw command is under maintenance 😉 Also, the drawings from the GarticBOT do not relate to this specific command
Ty ! :')
I gave it to you 
Hello, there. Is there a fix for losing connection repeatedly? I have fantastic internet, no ad blockers, vpns, etc.
When ever I join it boots me as soon as the lobby fills, during games if I do get in the timer disappears, and the round continues indefinitly. Rough stuff. Trying to host for my community and we can't make it happen. I've tried 3 different browsers, different hosts, firewall settings.
This is no rush mode. Half of the players must press "done" button to complete the round.
It's any mode. I get kicked from the lobby constantly. I can't finish a round
I'll let the team know about your issue, right? Some users were experiencing this problem
when exactly did that happen?
Bout 6 hours and we tried again about an hour ago still have the same problem
Okay... I'm bringing your problem to the team, let's see what could be happening
thank you so much ❤️
I need to get some extra info, okay?
When you were playing, did you make sure that you had few open tabs? Most importantly, have you stayed in the tab of the game all the time?
If you are not constantly connected to the game's tab, you may lose connection, and therefore you'd experience the problem you described. If it's not the case, can you tell me what is your location? (you can send me this info privately).
Hi! My friends and I have the gartic bot in our server but the command g.draw doesnt seem to be working 😅 does anyone know how this could be resolved?
Thanks!!
Hey! The right command is g.gartic 
i believe its under maintenance
Thank you both so much!!!
but, if you're meaning about the command to draw, it's true, it's still in maintenance 
Aww that's too bad, hope we can use that soon as well 🤗
I consistently lose connection to server while playing this game when literally any other game I play is nice and stable. Anyone know what could be the issue or if an app or something is causing this?
^^ I am having the same problem, I'm the only person in my friend group who is getting disconnected/reconnect the whole game and once it gets to the end it just freezes and I cant look at all the drawings.
Yea this is the same thing happening to me
Two friends in my friend group have these disconnection issues and we have so far been able to find a fix
have or haven't?
haha you're good I was just about to pester you if you meant you did find a fix
@tender tapir @marble magnet @forest whale @true vigil couple friends of mine had this problem awhile ago and we check every now and then and it still hasn't been fixed (last time we checked was yesterday), even with what the support team has kindly offered for fixes. super unfortunate so heres hoping there's a proper fix soon
Shucks 😦
Hello is there a command to change the prefix for the bot? It’s interfering with our giveaways bot
is gartic bot broken rn?
Nope, there is not
@tender tapir @true vigil @marble magnet @neon quarry we are sorry to hear that... we are trying our best to fix the issue, okay?
Hey y'all @marble magnet @forest whale @tender tapir @true vigil we're pretty sad hearing this. We made server connection settings a few days ago, but it seems the problem hasn't been fixed properly.
It's been a harsh duty trying to find out the reason for that because it's somewhat random and happens with few users.
Could you tell me if you guys use any kind of firewall or antivirus like MacAfee?
Hey!
no, it's not possible to change this. But, the prefix it's kinda different from other bots = g.gartic
Yes but for g.end it messes with our giveaway bot that’s why I was curious if the front lettering could be changed. Thank you all for your help
I see, but unfortunately it's not 
I do use anti virus. However, I both disabled and I allowed gartic phone as a trusted site. I also disabled ad blockers and firewalls
and yet are you keeping get disconnect?
Tried about 8 games through different methods and disconnected at least 3-4 times each match and was never able to watch post game albums
ok ty, just to be clear, you've disabled your ad blockers and firewalls, and even so, when they're turned off, you can't play Gartic Phone because you're disconnect. Am I right?
Also, could you tell me what your ad blockers, firewall and antivurs are?
Yep. All disabled. Adblock, Windows Defender, and McAfee Total
ok ty, it is very important to know, we're working on this
Pretty much the same story for me as TheCorvus. Had adblock and windows defender (disabled both) no anti virus though.
Can play the game but will have connection drops throughout and can't reliably play / watch the post game albums
One of the first things my friend tried was having adblock/firewall/antivirus disabled and he is still getting randomly disconnected
we also tried switching his browser he has tried chrome, safari, firefox, and Microsoft Edge
He can connect for a short period of time and is then disconnecting, and if we continue trying to play the game he can reconnect but then gets kicked again and again

it's so sad, but I'm glad for you telling me this. Again, we're running some tests to update the game soon, trying to fix this
meanwhile, you can try to use another connections, such as the mobile phone, for example
everything above applies to my friends who were having troubles connecting, but another notable thing to mention is that they tried to use other mediums (i.e. tablet, phone, etc) and still could not connect when connected to their wifi. this sorta rules out the antivirus/adblocker thing if that helps, and definitely points it toward being an internet connection incompatibility if at all anything.
They were forced to use data in order to play the game (which didn't really allow them to play the game either with their unstable data connection being weak in their area)
^ I can attest to this
Played on my phone using the same internet connection and experienced the same disconnects. Played on my data and it worked fine.
So the only link since my phone and desktop don't have similar programs like adblock/antivirus is that it has something to do with the internet connection compatibility
@marble magnet @neon quarry we are working on different types of connection rn, okay? We are also investigating it further on, so we hope things get better 😉
hi all, i hope this is the right place to ask for a little help. On the weekend we found this awesome game with my friends, and today i suggested to my work team to play some as some sort of team building. but it seems like there is no response from the server. As soon as i hit play, it starts loading, and then it says connection dropped. Its a real bummer, because everyone was so hyped about it. Is there anything that can be done about it? we've tried from at least 4 machines, on different connections, without adblocks, on wifi, cable, and on mobile data, to no avail. Any help would be much appreciated, thanks in advance!
How long ago exactly did this happen? That's because we made a connection update today
around 3 minutes before i wrote. 5:25-26 pm
how many people were trying to play? Were they all using the same wi-fi and data?
4 people tried to create a room, none succeeded. Completely separate networks, different households. Wifi, cable, and mobile data. none of them worked
ok ty, we gonna check if there any server in maintenance
thanks
How do I change my display name? I know how to do it on mobile but I can't remember how on PC
How the frick do we use the bot
I have been spamming g.gartic and nothing is happening
g.gartic
g.draw
Is there any way to reset best server record ?
nope
Can someone please help I don’t know what to do
have you checked if the bot has the right permissions?
Aight thanks
What perms does it need?
Also, are you the owner or a an admin in the server?
embed links and images
Alright hold on
Yes it has it
I am the admin
Do I need to be the owner?
I have admin perms
anyone with kick permission or the "GarticMod"role can use the commands. Since you are the admin, no problem
well, once the bot is settled in its permissions, just type "g.gartic"
they can restart the game
I did type that it’s not working
but they won't be able use skips and hints
try to remove the bot from the server
Alright hold on
have you added the bot again with the perms above?
create a specific channel for the bot
Oh it has to be a specific channel?
then use "g.gartic"
of course it has... how in the Earth would you start the bot on a general chat
g.gartic
g.end
it's working perfectly
I mean can’t with admin perms access it on any channel
invite me via DM to your server
I’m doing it in my channel which is called #general because it’s bot testing server
Alright
the command is g.gartic you are typing .g gartic...
I know I did both
My friends and I were able to successfully play a full game of Gartic Phone Together! Thanks everyone!
nice to hear
My friend just got banned for reporting people drawing racist imagery in his game.
what's his iD?
He posted the gif of the game as evidence and then a bit later realised he'd been permabanned
Cyanide_Apple
I banned him, he can't post nazi stuff on the drawing channel
There was no message in the gif he posted
also, if he wanted to report, he should use the report command
or send in the appropriate channels like #473945468964044800 or #❓│support
Okay. Can you unban him? No idea why he posted it like that but he's definitely not cool with people posting nazi stuff. We were playing yesterday and called out a few people for doing it.
okay, I'll unban him
Thank you. 😊
Can i change the prefix on this bot? Thanks
nope
had this problem since yesterday at least, no idea whats causing it. My internect connection works fine elsewhere
I can seemingly join others games through invitation links but cant connect and create my own lobby
Do you use adblockers or VPN services?
I use ublock origin yeah
that can be a reason why you are having this problem...
I also have the same problem since yesterday. I can join to lobby but i can't create my own game. I disable ublock and still get reconnecting
Is it happening now also well, or happened only yesterday?
I still have that problem
I use Firefox if this is impornant
But I tried on Google Chrome also and still nothing (+ on Chrome I don't even have any adblock plugin)
Could you please update the browser, using F5 for example, and tell if you are able to play?
Now it's working :p

how do you report a player in a voice channel?
you can use the command report in #469229973102919682 guide #📜│rules
when among us mode
hey, we hope it will be out soon 
thanks for the thing we literally heard on 4 months 😭
you are overreacting, but I forgive you
we're dealing with some connections issues and we're working to fix this. So as soon as it's covered, probably impostor mode will be launched
(I hope this is the right channel for this) when I try and use a tablet I can only make dots, it doesnt let me click and drag. is there a way to fix this?
Which tablet do you use?
wacom
Open the Wacom Desktop Center, select Pen Settings, click on the mapping tab and uncheck the box for “Use Windows Ink”.
Try to see if it works
it did! thank you!!!
How to play with an impostor on a Gartic Phone?
can we draw new flags for the quiz thing?
for some reason g.draw isn't working
I even gave Gartic admin and it still doesn't work
hello, its possible to change the languaje game in g.garlic?
i want to use spanish words
Idk why you guys say you have fixes
when you actually dont do anything
ive had this problem for a month
it worked for a day
and then its messed up again
Ive been having this problem since before the 24th of last month
oh
I have a question.
How do we feel about face cams in garticphone vc's?
and can you explain the rationale on why you feel that specific way
heeeeeeeeeelp
I feel like it adds to the overall experience of playing Gartic Phone, making things funnier as you see others' reactions. Though, it can be abused for other inappropriate purposes, but we allow anyone to use their webcam, in accordance to this server's rules.
What quiz thing?
They are referring to the #🎌│gartic-flags game I believe
I need a german one (':
so no, they can't draw flags for the BOT
{ You were warned in Gartic for: off camera. } What's it mean?
I'm not sure, but maybe for you to turn off camera while using the vcs
How do people use the bot?
How do I give people the gartic mod role?
I can’t see it on roles list.
you need to create the role GarticMod (with this exact spelling), and give it to the members you want. No special permission is needed, you just need to use the default settings of Discord
there was a thing I saw in the suggestions section and it was very useful but I was wondering if you could get the color wheel on mobile as well? Here's the message for reference: https://discordapp.com/channels/469229972641284097/473943804580462612/846416627691159624
Okay thank you!
I could swear you guys have that option on cell phones too
I play on pc i was asking for a friend haha I'm not really familiar with the format
can you invite friends to a random game on #🎯│off-topic , other than Gartic Phone?
ping me if u can answer
no, you can't... all you need to know about the server is in the #📜│rules
alright
here isn't an invite channel, use #🎟│invitations
i didn't understand👍
I need a consensus
There seems to be someone who got warned for opening their face cam on a voice channel but I was told by a super mod a couple days ago that face cams are totally fine in the voice channels.
Can we get a consistent yes or no from the mod team for face cams?
And if no, can you tell us which rule that breaks?
Face cams are allowed, so yes, but it is subject to this server's rules.
For example, NSFW can't be shown, neither can it be used for streaming anything that is not Gartic related.
because i'm not sure what this really means
Me neither... sometimes, the helpmates don't clearly specify reasons clearly due to language barriers.
and eduardo's reply to pepper's warning suggests that cameras on vc are not 100% in the clear
Sometimes, people don't use the camera to show their face; it could instead be a black screen or a virtual camera that does not serve any facecam related purposes, which would waste bandwidth.
but can we still invite other friends into other games in that channel? ping me if answered
Just Gartic
ok
I added the bot my server but the only command that works is g.help
why cant i send links
have you tried to initiate with g.gartic?
Because you can't... it's against the rules
Yeah I got it now ty
I am playing with my friends but for some reason I cant draw, can anyone help me
can you describe what exactly is happening?
I am in the drawing stage and have change teh color and size and am holding left click on my mouse but I don't see anytthing being drawn
sounds like you might have lost connection with the game
how would I reconnect because I am able to type responses but I can't draw
are you using a graphic tablet?
No I am using my PC
Then you'll have to refresh your page and enter the game again
whats the difference between #🎟│invitations and #💬│general
#🎟│invitations you can send invites, #gartic-phone you can chat about the game that you are playing
like a invite link for a game
where the events game link? or we literally draw on gphone?
read the instructions on #846431822178680852
ah i see, download the image, complete the draw using drawing apps, then post it on ig, thanks;
perfect 😄
Can we color the base image like shade it and all that or does it have to stay completely untouched for the event to actually count
you can do what you want, just make sure that we can see the basis somehow
Got it
guys
someone is making an asian guy with a rice hat out of nearly every drawing
nvm
im in the wroong channel
use the report command with the user's id
just right click the user and then in (COPY ID). But you need to enable developer mode here on discord (you can only do this here on Discord)
you can't do that in the game...
ok
Why can't I hear anything in the vc's
its a bug
am i missing something for the event drawing check pls?
hey, thank you for the heads up, now your drawing has ✅ and⭐

thank you 
Hi in the #846431822178680852 event, is it possible to resubmit? The discord # I put in is incorrect and I didn't know coloring was allowed. Advanced thank you for the response 
Hey! There is no problem, but your drawing will lose the votes if you resubmit
Alright! Thank you so much 
Hi, this is in #846431822178680852
It said that it is explicit content ;-;
That happens to me sometimes... the explicit content filter sometimes flags non NSFW pictures as such.
what should i do ;-;
I don't really know... one drawing I've tried with was by taking a screenshot, it kinda worked. In my most recent one, I tried changing the colors, didn't work.
Alright, I'mma try the screenshot thing, thanks 
It worked omg thank you so much 
No problem!
Hey, could someone help me understand what exactly happens with the turns setting on Gartic Phone?
If I change it to most or few then how many will be skipped?
Hey!
most represents 75% of the turns
few - 50%
For example, if there are 10 players and you choose few each player will only participate in 5 albums
Thank you so much 
When i type g.gartic in my server, the bot doesn’t respond, is there something im doing wrong?
Hey, you can do that by creating the GarticMod role, just create it with the correct spelling (GarticMod) and give it to members. But if you are the admin of the server, you don't necessarily need this role, just type g.hint or g.skip and the bot will give you a hint or skip the round
Hey, check the guide #📑│faq
How do I get in to a game with "gartic-phone-4"?
you must search for the invitations on the channels... Asking the players on a match will help you with that
Ty! Just reread it, looks like i missed some
i need a helper
Its doesnt na even i first try it it wont give me hints nor skips it just will say i can go buy them
@flint barn if you follow what I told you, it will work 
I will try
I Think There Should Be A Mode On Gartic Phone To Play Offline To Make Beautiful Pictures And Practice And Doing This Can Fix The Error While Drawing Pictures By Itself And It's Leading Our Pictures To Go
Help me
somebody ?
how does the bot's language change? leave it in PT-BR
??????
SOMEBODY ?
Use (g,gartic) to start in English, and use (gb,gartic) to start in PT-BR
**Heya I'm just wondering if the benefits listed on #💎│gartic-club still applies or not.
I'm currently not able to have English + 2 language roles, only 1
Also, I'm digging to find more about the "Customized GarticBOT background " portion, so any information would be very helpful. Thank you in advance
**
You need to ask somebody of the team or supermods to give you the extra language, ok?
The special background is not yet available
My entire website is inverted. I've refreshed, restarted my phone, and it's still like this.
It's only the garticphone site that seems to be like this as well.
Sorry, but that doesn't make sense... it is probably related to something on your phone settings
Ill try and look more into it, it's confusing me as well, as for it was fine yesterday when I played.
hey, disable "DARK MODE"
Hi, the draw command is not working.
yep, it's not working because it's under maintenance
Ok
what does this boat make @soft glade
sorry, what?
what does this bot makes @soft glade
Add the GarticBOT into your server, and have fun in a new way of playing Gartic
hi does someone know what the garticbot general world record is? thanks
because there is no verbs theme here ?
it's getting revised due to translation errors
Ok thanks
I'll run an event on my server tomorrow using @soft glade with around 10+ groups of 10 people. I'd like to know if the bot works fine if we have more than 10 games running simultaneously on the same server.
It's difficult to prepare a test like this, that's why I'm asking here 
yes, it's fine... in fact, we've played with more than 50 players. The number of players is not related to the functionality of the game, but Discord is... so if Discord "crashes", the bot might be off
hey guys, simple question, but cna´t finde the answer..so, is there a way/command to display the word that was right when using the Discord bot?
Is the gartic phone mobile app official if yes does it support pc-mobile cross play
There is no Gartic Phone mobile app
HEy can you help us here in the german channel are asians and they dont speak german and talking in there language and we dont wont them
5 Asians they are @wispy hawk @thorny rock @split seal @hardy saffron #7719 that are four of them please remove them
what!?
they are annoying us and Miladfiy to
the are anoying us in the german channel and are especially not german
the cant even speak that language
sorry @thorny rock your Italian i think but no ger
no iam german
but can speak ger..
how do i use the g.draw command
it's under maintenance, so you can't use it now
oh ok thank you
Why is there no Theme Movies and Theme Verb in the Official Gartic??
you mean GarticBOT, right?
its right
because these themes are being revised
Can I use these 2 themes on another server?
yep
Thanks, sir
is it possible to privately dm and ask a mod something?
You can ask it here too...
thank you ^^
I'm banning her
i think in their other invite they also said stfu for no reason..?
what is the GarticMod role mentioned on the website? How do I enable it?
Check out the #📑│faq about the BOT. Basically, the GarticMod role enables the members to use skips, hints and to end and initialise the game. You just have to create the role with this exact spelling, no special permissions are required
thanks!
Hello! I am one of the people who is playing gartic phone in Korea.
Many korean streamers and people interested Gartic Phone, But This game is not translated Korean in This discord room. So, I would suggest supporting Korean in this room.
I hope you have a good opinion!
Nice to hear! We add new languages as they become popular, so it's possible to add Korean as well
how do you get the artist role?
how many players can play together? is there a limit?
30 players
What is the difference between g.start and g.restart commands?
none, actually
they do the same
I'm playing knockoff mode in gartic phone and all my drawings were empty even tho i drew them all and pressed done
why is it happening?
Hi, we have a person in our lobby who's refusing to leave. We're trying to have an 18+ lobby and they're younger.
Can a moderator please help kick @hardy saffron?
what are the commands for garticAdmin?
you can't use it here...
Do we have to be in a vc
ohhh, I guess we can use it other than on Gartic Br server 😅
Maybe I can use those commands someday..
Is there a way to check player scores?
No, unless the 'creator' wants you to be in it
why is the gartic bot stuck and not giving me the pic after i write g.restart?
if you don't get what im trying to say go on #🎮│gartic-general or #🍕│gartic-foods
is the bot down?
I guess so
we're investigating 😉
Gartic is not working in my server any reason why?
What isn't working on it? 🤔
@valid moon and @sonic vapor GarticBOT is working well, but the Discord has dealing with issues https://discordstatus.com/
Welcome to Discord's home for real-time and historical data on system performance.
Is the g.draw mode off? Doesn't seem to work.
g.draw is under maintenance
Thank you.
Hi I'm korean, and I just joined the server.
SO what I wanted to ask was if you have a plan to make korean language section too
I think this game is trending in korea now, so I was just wandering if you could do that
mayyyybe, if you don't have any plan, can I make a official korean gartic phone server for koreans who wants to play with random online friends(I'll make sure have no OP, and I'll translate the rule and roles exactly same)
Probs needs to be banned https://i.imgur.com/J5O8F0d.png
already banned
Nice to hear! we'll add korean soon 😉
What's the difference between normal and secret games (gartic phone)? I know the game explains them, but I mean during the match
Do you mean the secrecy option?
The secrecy option hides all the players actions, and therefore you can't see what you are drawing or writing
the screen will be black, and the prompt will be like a password
So how do you know what to draw in game if the drawing screen is black and prompt is like a password?
i think you just try to guess where u r drawing
Yeah but do you get any hint to what you need to guess I don't understand because if your prompt is like a password how do you know what to draw
idk, i never played that mode, im just answering knowing the info that he said
Oh
you receive someone's words the same way, you just can't see when YOU are drawing or writing
test the mode 😉 you'll understand the dynamic better playing it
Alright thanks
Ohhh tank you so much 😁
g.draw isn't sending a link for me to draw my own?
there's a message from a day or two ago saying it was under maintenance; maybe it still is?
Oh sweet, I only just got the bot and joined the server, so good to know 🙂
yeah same here haha, I came in with the exact same question as you
Was keen to use the draw feature but I guess the other stuff will tide the server over until it's fixed lol thanks again
haha no problem, hopefully it'll be back up soon!
How do you set the bot so everyone can use skip and hint?
Make the GarticMod role and give it to the people you want to have access to those commands
Or set-up an auto role
so how do I actually join a group in the game I'm confused
Which game do you mean?
You can enter via the link the host provided
Staff selects drawings for Garticbot only from the brazilian version, right?
How do we get the answers after a game using gartic bot?
If you lose the game, the bot won't show the answer to avoid members to memorize it, but you can always use hints and skips 
#lame

precisely
Ok, the company is brazilian but why cant you choose drawings from any country?
because the system is within the Brazilian website. The BR Gartic is completely different, and it has a lot of different features that you can't find on other gartic games.
Ok
Just set up the GarticMod role. Check out the #📑│faq
hey, check the #📑│faq please 
I already got it thanks :)
oh sorry, i haven't seen that Eduardo's replied you
lol it's fine :)
Is G.draw still under maintenance?
yep
Thats tough, thank you
why when i finish drawing or writing ,(i click done button) at the end of the match the people can't view my drawings/ "stories"?
probably you have lost connection
but i've played two match in vocal and that was alright
but you can occasionally lose connection
for all drawings?
in total were 23 drawings
all cancelled
in ant case thanks for the support, if it doesen't work again i'll try to repair
try to refresh your browser's cache and cookies data
ok ty
If anybody is around, I could really use some help with Gartic Phone
what is your question?
Is there a way to reduce time between new questions?
new questions? where?
I mean between questions
The current time is 15s
Right?
oh, between the BOT drawings
The time will not be changed since it's important to keep a pace for players to interact between drawings
Hey I'm awake again lol. So my question is if there is anything else to do to help Gartic Phone work better? I keep constantly getting disconnected and reconnected through an entire game. I've tried resetting my cookies and cache, my internet connection is fine, I have no issues connecting to other stuff. I just have no clue why Gartic Phone hates me so badly
Hey! Could you tell me if you use any kind of firewall or antivirus like MacAfee?
@neon lanternHello and yes I use MacAfee
We've noticed that some users who use this antivirus see this kind of error. The connection way the game uses sometimes conflicts with MacAfee. I suggest you do some whitelist for Gartic Phone or disable it when you're playing
Hi, I am having trouble changing the theme for the gartic bot on my own server. Can someone help me?
what theme do you want?
food please
g.gartic foods
Oh thanks
Just wondering if there will be an announcement (and in what channel) when g.draw is out of maintenance?
I keep checking every day but not really sure if you guys do announcements for the bot or just the game?
hey is there a way to fix the problem where i get disconnected all the time from the lobby/?
How do I give server members the gartic mod role so that they can use g.hint? Will the bot just recognize the role?
sure, we'll announce 😉
try to clearing your browser's cache and cookies data
the role is GarticMod (attention to the spelling). You must give the role to whom you want to have the powers
And the bot will automatically recognize the role?
yep
Awesome 
i have cleared my cache and cookie several times and im still experiencing problems :(
Hey! Could you tell me if you use any kind of firewall or antivirus like MacAfee?
nope just the default windows thing
Try to do some whitelist for Gartic Phone or disable it when you're playing, it might help. Or try another connection like 4g or 5g
okay thank you
anytime
guys what is the fastest mode in gartic phone?
Hey guys, I recently added Gartic to my server and my friends love it..
Do I need to allow specific permissions to be able to draw?
The g.draw command does nothing
Crowd mode
What does it do (I cannot understand how it works EVEN thought Gartic explains how)
the same as normal, the time is just faster and there are less turns...
With what?
Gartic bot stopped working in my server
I thought it will eventually start working again but nope
Pls tell me what to do now
With W h a t
Oh the website?
With this
Oooh
Nope the bot
Is it a private sever
Community enabled
try to restart with g.end and then g.gartic
Wait lemme try real quick
Did you join the bot in your sever
Lol @neon lantern is pro
Oh thankx a lot
And one thing more
Is there any way tht other members can get the hint too
Coz i mean it's not possible for admins to play all the time
you can give them GarticMod role, with this exactly spelling
Still don't understand
no special permissions are needed, you just create this role and the bot will let who has this role, to use hints and skips
