#🎞・ad-issues

1 messages · Page 4 of 1

sleek ice
#

I only have the problem since yesterday afternoon, before that all adds were normal.

cold sphinx
#

I'm not getting free gifts or rewards in multiplayer. Why?u-9gch07

#

@slow drift

cerulean sigil
radiant cairn
#

I am not an alien, but a player like the majority. I use manual drive (MD). The problem is that you create cars that don't meet customer expectations. Cars that slow down as soon as you touch the steering wheel. You tried to make the game difficult with steering brakes, it's unrealistic and also extremely frustrating for most users.You remind you that the largest revenues come from the majority of aphalt players and not from the 4 YouTube aliens together with the hackers who modify the game. I hope some GL managers read these opinions. Turtles with assisted braking. So all the top S class cars above 5000 grade look more like Turtles with brake assist. In clubs it is sometimes said that unless you are an alien or a very very good professional, don't spend money on Top S class cars. (Ex. Car Tartarus class Top S)

grim gust
radiant cairn
# grim gust What is assisted brakes and steering brakes?

try steering with the joystick and see how the car brakes by itself. It slows down more with steering than in a drift. if you want I can post a video to help you understand what I'm saying. Unfortunately the translator doesn't always translate correctly.

grim gust
mellow frost
#

Steering with the stick doesn’t work as the d-pad does, simple as that, and it’s not an issue

radiant cairn
# grim gust thats a feature intended by the devs. I know its not realistic for drifting to b...

I agree that drifting is more fun, in fact that's fine. The problem is that those who don't use the keyboard if they steer too much the car slows down abruptly. Developers should ask themselves if this choice was a real advantage in terms of sales since what really matters is not personal taste but to grow the GL company and at the same time satisfy the players. If I see that cars like Tartarus are difficult to drive because of the braking on the steering I will never buy it. This damages the GL company and also the players.

grim gust
radiant cairn
#

Make the game realistic with accelerator and brake like all car games. And remove this damned and senseless automatic brake in the steering. This is how people are taught to drive a car in real life and to know how to use the brakes. It would be wonderful to have a real driving game in ALU.

#

When I played granturismo I did everything to have fast and high-performance cars because the driving was real as it happens in reality. Granturismo earns a lot of money and is a world leader in cars. The developers should know this, so I wonder, are they serving the company's interests? Are they creating a competitive game?

mellow frost
#

Arcade racing games exist bud, the game isn't even supposed to imitate real life steering, GT aims more to some kind of simulation driving
Also, why are you using the ads channel for this

radiant cairn
radiant cairn
# grim gust <#1139169751806005349>

I asked the same question in the general channel and they banned me. Is there any censorship about the game's problems or can we speak freely?

#

@grim gust I don't have permission to write on the channel you indicated. That's why I was asking if there is censorship. If there is freedom of expression, otherwise it can be said that suggestions of any kind are not welcome. At least one person can know this.

grim gust
radiant cairn
grim gust
# radiant cairn

some mod is abusing his power. You should message some other mod to unban you

mellow frost
radiant cairn
grim gust
mellow frost
#

Nope, but the messages of the ss he sent can be seen in the general chat

grim gust
mellow frost
grim gust
radiant cairn
mellow frost
#

That's the section to create a new post, not to post suggestions

#

check this instead

grim gust
radiant cairn
grim gust
radiant cairn
# grim gust idk is I dont know and kb is keyboard

But honestly, wouldn't you like a more real game in driving? Don't you think this would improve gameplay and make players have fun? % years ago I sent an email to GL about this problem and they replied that this thing could not be changed, perhaps it was too difficult to implement in a short time. Is it possible that the developers can't replicate a real game? I can't believe this.

mellow frost
#

It's an arcade racing game, what part you don't understand about that? If you really want to drive like in real drive, then you're looking in the wrong place, simple as that

grim gust
radiant cairn
main elm
#

Before 2025 somebody thinks a funny idea to put ads beginning of the career and event when selecting the those tabs. I don’t know about you Asphalt 9 has become Youtube

Wow you make the community laughing 👏👏

spark jay
#

Please for the love of God , fix this advert . It's seriously affecting my mental health! Over 2 minutes and multiple closures..... stop abusing clientele with these adverts. I don't want to play it.

green osprey
#

why add that ad limit again on PC?

dusky fog
#

No ads on 2025??

manic ravine
#

same to me
(havent't watched any ticket ads today)

green osprey
severe berry
winter tapir
#

Ads not working since yesterday 🥲

tranquil monolith
#

Ads are not working

#

I can’t watch any ads except for the fuel and for the extra ticket. But after watching one ad I can’t watch any more

next patrol
#

Ads are not working

ancient sequoia
#

ads not working

tranquil monolith
#

Ads not working

cyan fable
#

Same here, ads not working since yesterday

dusky fog
#

I hope GL fix soon this issue....No ads, it's not the same... it's hard to play without ads

manic ravine
#

ads not working on Windows, Android or Google Play Games ☠️

severe berry
#

Yes, no ads since yesterday. Customer care recommended to wait, cause the reset might have not worked.
I mentioned that even relay ads aren't working....

cyan valley
#

There is no ads for 2 days why ?? Can u pls fixe this I lost a lot of token

next patrol
#

Ads not working

severe berry
#

My game even crashes when I enter the login code

next patrol
#

Ads not working

odd canyon
#

Ads not working

severe berry
#

It crashes the moment the browser wants to switch back to the game.

severe berry
#

Customer care told me it could be related to MP. They are trying to fix it and I shouldn't play MP meanwhile.
I don't know if they really talk about the same issue as me, but I got 200 tokens and should wait.

My plan is to wait for another 2 days and contact them again, if it didn't get fixed until then.

#

Everyone here with the same problem should open a ticket at CC to push the matter.

stray spear
#

My game started crashing when I get the ad for "Hero Legends". Sometimes I get a black screen and I have to force shut, sometimes my game just reloads when I try to close the ad. No rewards either way. What do I need to do to block that ad?
Edit: only read pinned post later.
Platform: android
Player id: u-efg5gh
Don't have a screenshot of what appears when I click info button, but do have a video showing the black screen. Apparently can't add it as an edit, so will reply to this message with the attachment instead.

cyan fable
tranquil monolith
#

And I’m on iOS not Android

odd canyon
# cyan fable

What is the solution? I don't play in mp more than a day, but no ads.

odd canyon
#

Delete and install again, delete and create ads id, but no ads.

severe berry
severe berry
odd canyon
severe berry
odd canyon
silver light
#

Is there any fixed conclusion about ads. Honestly, I never used ads unless there is some event which needs it. I just started DS, and other SE. idk if the way I play, i will be able to finish all the content that is possible for me. I always thought I could use ads but now when I am about to start, ig ads are limited. I just want to have a final confirmation. I remember last season, I didn't finish Senna event becaues I didn't really have time for even watching ads since i started it late. this time, I am planning to do if there is ads. if not, I will simply casually play without aiming to finish all the event. so, any confirmation would be appreciated. I don't mind limited ads but why is watching ads for fuel effecting ads for ticket? shouldn't each have there own limit?

severe berry
odd canyon
severe berry
#

It seems in my case the problem is account linked

foggy kiln
#

For me i don't have any ads why I don't know

stray spear
next patrol
#

Ads not working

severe berry
hoary scroll
# stray spear <@451062312107769876> not sure if you're still active or if it's necessary to pi...

I sometimes get betting and gambling apps ads and they usual don’t have a cross button after 30 sec. They have 3 ads in one go
1st. The normal ad.
2nd. A mini game type ad
3rd. A closing page

All three stages are of 30-35 secs and I can’t close them coz the cross button doesn’t appear. I have to always force close the game to continue playing it. And often I don’t receive rewards in this situation

ancient sequoia
#

are the ads fixed?

odd canyon
#

No

modern mason
#

no more ads?

severe berry
severe berry
#

Regarding ad issue: we can login on another OS like Windows and watch ads. At least we can refuel cars and refil tickets.

sinful crag
#

They're aware ads are not working, no spam chains else everyone will be warned

next patrol
#

Ads not working

silver light
#

Honestly windows have minimum ads. So, I am like first playing with my keyboard on windows and finishing my ads on it. Then I got two android devices. One of them isn't strong to play. So, I can only use it for ads. And I think that's all I get for all day. Maybe this is for the best. I get to play most of the events if I use three devices. The only problem is ads for fuel. Please don't make fuel ads and the ticket ads common. Can u keep a limit for fuel which isn't linked with tickets. When I use for tickets, I barely have tickets for fuels. Mainly for showroom event

ancient sequoia
#

is the ads fixed?

violet crest
#

No

winter tapir
#

Ad issue has been fixed

devout hemlock
#

Ad issue has not been fixed on Xbox

manic ravine
tranquil monolith
plucky lichen
#

This has been up for a few days now…

devout hemlock
#

Ads are limited to 20 per day on Xbox. When can you fix it?

solemn jackal
#

Hi, this ad freezes in the first few seconds and I'm stuck, I've waited for several minutes, the "×" never appeared. I closed the game and played again.

PS: Enough with the ads for stupid apps. This app is highly fraudulent.

sinful crag
#

When reporting an ad please include the ad name (@ everyone)

tulip sky
indigo cedar
dusky fog
#

New season, but no unlimited ads..., only a few per day.... Can't understand...

faint ferry
gray imp
#

Wtf with this

heady wolf
ancient basin
# gray imp

harder Dady.... ups sorry force habit 🥴🤪😾

spark jay
#

Please stop royal kingdom ads, they're 2 minutes long and cause the game to close. I don't want to play royal kingdom it's irrelevant and boring

severe berry
uncut saddle
#

Why this ad? This ad made Me and all my friends get angry when we see this ad. İ hate that ad can you delete it because its disgusting

#

And the ad is so long also X button never appears until ad finishes 🤮

cold sphinx
#

GP time 1:02🤣🤣🤣

sinful crag
#

Forwarded, and wrong channel to report in, but thanks for the report

indigo cedar
spark jay
#

These adds are 2 minutes long and require multiple closures. Pn top of this the count down visual is slow. 15 second timer is in reality 18 seconds. Please stop the length of adds. 45 seconds is ample time to get their message across.

ancient basin
#

Stupidity ads, Are they not paying their ad agency enough? Or are they hiring a really stupid ad agency?

green osprey
hard lightBOT
#
st.elmosfire_90791 has been warned

Reason: Spam

plucky lichen
#

60 seconds is a bit excessive

ancient basin
#

How can a big company like Lego hire an advertising agency that is incompetent at handling advertising? There is no X button, try swiping screen only make it turn to home screen phone. They should change their advertising agent... !!!!!

tranquil monolith
#

No ads on my iPhone but they’re there on my iPad

uncut saddle
#

No ads? Huh if i start playing career 500 ads will start suddenly

spark jay
#

Yet another add that repeats 3 times then a slow 12 second count down ( 18 seconds real time ) another arrow to press then finally after 5 closure attempts its over. Bring back 30 second adds maximum. It's time wasting and over kill above this.

plucky lichen
#

What on earth is gameloft thinking allowing this kind of content in this game.

sinful crag
#

When reporting an ad include its name please

#

I assume it's superlive in this case but it'll be more helpful for the team to see a report with the ad name in text then the pic/video in the media

hard lightBOT
#
balls89177 has been warned

Reason: Posted a link

hot snow
#

Before and all ads duration Is Minimum 5sec,15sec, 30sec only. After recent update ads duration is 1min and hiddenly load before video then after 1 min or 15sec only reward gets garanted (so maximum ads duriation 3mins now a days)
(60sec in single Video 2ads clips) I can understand that game company and developers need to Revenue by ads. But it's now a days so too much and can't talarete... For one race need to wait next race 2or3 mins loading...
We play in bored time or Free time.In that time also to race need to wait 2to5 mins means... Really feels so much irritating and disappointed... 👎
Reduce the Ads Duration and Stop redirecting to play store each time we touch X icon on upcoming updates... It's really Make the Game App Restart again. Per race to race badly. We are like to play race not only watching tons of ads... If it's continues more players will quit the game
@gleaming sandal @past parrot

winged ginkgo
#

Some ads are longer thane it's usually needed

tall breach
#

where tf is close buttonanger
3rd in a row forced ad and have to force closed the game

frail yew
#

Ads not working after update, Windows

faint ferry
#

MS Windows version
Ads run but only get black screen

indigo cedar
#

continuous repetition of 60 seconds ads without 30,13,5 seconds ads, please fix this problem.

platform: Play Games Beta (PC)

#

Too much time wasted when 10 ads = 10 minutes

plucky lichen
#

60 seconds is way too long. Idk what the ad is I immediately quit. This needs to stop. An ad needs to be less time than the actual race. So 30 seconds max

#

And another 60 second ad. Keeps saying 1 of 2. Why is it combining 2 ads every time I play a race and watch an ad

plucky lichen
#

And another…..

unreal echo
#

It keeps muted after watching a ad
Plz solve this problem
Every ios devices i have had same problem

fair sable
#

You have to do something like this

#

Hope it helps😶

grim gust
fair sable
fiery fossil
#

just get rid of the Lego ads that pop up AFTER I start a race and then I can’t close them and have to restart the game, losing tickets smh

haughty swift
#

Anyone also facing ads problem

They are pausing while playing and not even completing, unwatchable ads

haughty swift
prisma orbit
humble arrow
#

I have an issue with ads while playing on my PC. Ads don't load when I want to look at them to refill a car.

ionic oar
#

Please block the mcdo ads, it's hanging up and so annoying. 😔

wicked kiln
#

Can't close the ad ....have to reboot the game .... always with the McDonald's ads

#

Another issue is the time of the ads .....more ads taking more than 1 minute !???😕

indigo sparrow
indigo sparrow
strong summit
#

@indigo sparrow I don't see watch ads button for anything since two days in android

wicked kiln
#

@indigo sparrow u-615d36

strong summit
#

I haven't got to watch a single ad today and yesterday in android.
Fix this urgently

ionic moon
#

@indigo sparrow
Android platform
This ad show black screen and not working, ofc can't close it as well so have to close and reopen the game
Ad name in 2nd pic

indigo sparrow
open cloud
#

This AD is impossible to quit ! Remove this garbage 🗑️

haughty swift
acoustic plume
#

Do you think the volume of the Asphalt ad on MS Store version could be reduced. It's way louder than the game itself even if game volume is at 100%

alpine veldt
#

These 1 minute ads will likely be the reason I stop watching them.

brittle maple
#

Please stop combining ads. If we watch 60 times in 1 day, that's equal to 1 hour (1/24 day).

wicked kiln
#

@indigo sparrow and again McDonald's ads which can't be closed

ancient basin
#

Same here the problem. Lego is a big and well-known company, are they very stingy or are their money being corrupted until the advertisements displayed are like this?

spark jay
#

This add is 1 minute 30 seconds long on stop watch. Gameloft are disrespectful of players by increasing the time ads play and how it takes multiple times to close them. Please remember that we want to play the game. Time is valuable to players and advertising above 30 seconds is too long.

wicked kiln
#

@indigo sparrow and again McDonald's ad can't be closed .... restart the game !?

#

Ad can't be closed

sinful crag
#

When reporting an ad please add player id

wicked kiln
#

Already given my id
And now again McDonald's ad can't be closed

#

u-615d36

grim gust
#

@wicked kiln if you want different ads for now you can use a vpn

wicked kiln
#

And again

#

And again 😡

indigo cedar
dusty fulcrum
#

1 minute ad long is a new norm ? What happened that 30s is not sufficient? Some transparency from GL would be appreciated.

wicked kiln
#

And again

#

And again ....see time at the ad

#

And again

sinful crag
#

We got it, please don't spam

remote basin
#

Hello, I have a problem in the game. My purchased Legend Pass was deleted. I have proof of purchase in my e-mail. Where should I send it to check and renew my passport? Thank you.

grim gust
humble arrow
#

I play on the windows platform, ads don't work, when one clicks on them, they don't launch and one gets a black screen

indigo sparrow
high vine
# wicked kiln

yeah i always get those kinds of ads where there's no skip button

And for some reason the McDonald's ones are only for Filipino players 💀

ancient basin
#

GL, I have problem 😑😹

uncut saddle
#

Asphalt developers the ad update you did before is bad because when i want to 3x 6x 10x 20x reward i have to watch an ad 3-7 times loop. these ads are annoying so much . please make ads short and non loop!

#

İ forgot to add İt also repeats 3-7 times when i get (token gift,credit and more.)

high vine
#

i got an ad for a lollipop that cant be closed 💀

indigo sparrow
high vine
livid nacelle
#

Got this ruthless ads dead

reef zodiac
# wicked kiln

Hello, this is under investigation for a week, we are still looking into it so we can get it blocked

reef zodiac
reef zodiac
#

Also just as update, for the long videos, we already contacted google team to reduce the time on those and remove the long ones

reef zodiac
plucky lichen
#

Every time I attempt to watch this ad the phone gets stuck on this screen. Whether or not I use WiFi at home or 5G. iPhone 16 pro max iOS 18.0.1. And yes my WiFi is indeed strong enough. It’s the ad design that’s bugged. I don’t know which ad this is since it never plays

brisk scroll
#

Remove ads about casino and crypto pls, these ads shouldn't be shown to kids and teens

reef zodiac
languid zinc
#

ye i tapped this thing like a few times and i had to restart game

tranquil monolith
#

I frequently get ads that are definitely more than 30 seconds, more like 1 minute. They play 3 times (ridiculous), and when you press the X to close, it opens the App Store (infuriating). The subject of these ads are some kind of sports betting, so also not appropriate for kids.

u-42e21 if that helps

sly garden
#

Can you guys remove this add Its been like 3 minute and still no way to close than close my asphalt

sly garden
#

Also why is this keep happening i have tried turn off my phone but still no ads available

brisk scroll
heavy mountain
#

I’ve keep getting ads when I enter career mode but I can’t tap skip
ID: u-ed955e

jade bane
#

Question guys ...
Will using vpn while playing the game pose any problems?
(Like reseting my progress and banning me)
I use it to watch ads more regularly ...

uncut saddle
#

Another one

#

Adventurer if you can just block this too because its another one i sent before

ancient basin
#

Do problematic ads have the same problems as gamers who cheat?

oblique turret
#

This ad keeps being frozen and can’t close it, i lost the rewards and 2 tickets for nothing after playing daily events

humble arrow
#

@indigo sparrow u-51hhh

tame merlin
bronze gazelle
#

The 13 seconds counter is frozen. There is no way to close the ad except force quit. This issue happens for lots of ads

ancient basin
#

Best interactive ads goes to Without Survival (game) no crash, lag you can play short game without problem, easy close

#

Best original ads goes to Nespresso (only 5 second) without any problem , easy close

reef zodiac
indigo cedar
grim gust
#

Frozen ad

brisk shadow
#

Hello, today my club's reputation was reset because one of the club members previously took advantage of the bug with the crash reward (for which he was banned, and his reputation was canceled from the club's). I ask you to influence the return of the honestly earned reputation for the club, since it is unfair for a club member to be responsible for the actions of another club member. Personally, I bought a season pass and other additional passes, the purpose of which was mainly to farm reputation for receiving epic from club rewards on Locus. And as soon as my club approaches the goal, its reputation is reset. It turns out that I wasted my time and money, without doing anything wrong. It is very unfair to punish all club members because of one. I contacted technical support, but they don't understand me. I know that many innocent players have suffered from this, so I ask you to influence the solution to this problem globally.

reef zodiac
grim gust
#

@sinful crag

oblique turret
reef zodiac
#

great, thank you

thin edge
#

Hi i cant go out of my team

languid zinc
thin edge
#

Madre thanks

solid dagger
#

@gleaming sandal . I have this problem from last year when Unite was launched

reef zodiac
humble arrow
#

I play on the windows platform, ads don't work, when one clicks on them, they don't launch and one gets a black screen. It lasts since 21 february, imo it's about time this bug gets fixed. Thanks

fast nova
grim gust
fast nova
grim gust
reef zodiac
#

60sec are the long ones I was talking about indeed

#

they should be removed "soon", so let me know if you still get in a week or so 🙂‍↕️

remote basin
#

Hello, yesterday during the Legends Pass (Asphalt Legends Unite) payment my bank account was debited twice.

The first payment attempt resulted in a Failed transaction, so I chose the second payment, which was Successful.

However, both payments were debited from my bank.

Please send me back one payment for the Legends Pass.

Thank you.

My player ID: u-f274g3

sinful crag
uncut saddle
reef zodiac
#

ping me on Monday about this, I can check then. But please share your user id as well

remote basin
sinful crag
#

Nope, I don't have that info

remote basin
#

In that case, I will have one of the two payments canceled.

sinful crag
#

Ye refund either

native fiber
sinful crag
uncut saddle
upper isle
# solid dagger

Might be age problem, u should log as 16 or 18+ to connect ig

humble arrow
#

I play on the Windows platform. Ads don't work (they don't start and the screen remains black) since 21 FEBRUARY, that is 19 DAYS. I already wrote about it here and contacted the support without any result, but a message showing they did not read my message properly. I'm getting fed up. Could somebody take this issue at heart ? Thanks. my id u-51hhh.

livid nacelle
reef zodiac
reef zodiac
reef zodiac
uncut saddle
#

İ will record when i was trying get reward or smth

reef zodiac
uncut saddle
#

Should i say app name rn?

reef zodiac
#

i reported the higo app, right? but since it has higo pro and other variation, might take a bit until blocked. let's see if you still get it his week

uncut saddle
#

Yes thats the right app

reef zodiac
#

we shall see then

uncut saddle
#

K lets see btw thanks for your response

reef zodiac
#

hope it helps

tranquil monolith
#

Take off these ads there annoying and inappropriate

#

Ios - u-c398e4h

waxen bronze
#

ALU ads on mobile are getting wild 💀

hard lightBOT
#
isaacmilton has been warned

Reason: Spam

plucky lichen
#

I keep getting this ad that doesn’t load and end up missing out on the ad multiplier. It happens on 2 of my iPhones (12 pro max on iOS 14.1 and 16 pro max on iOS 18.0.1). I’m sorry but I can’t figure out what the ad is named since it won’t load at all. WiFi or 5G. The little i on the bottom right just takes me to a game load ad information page on game lofts website.

magic flame
#

i am not getting rewards after watching ads and sometimes ads won't even load, attached are two examples where i didn't get rewards (ticket refill in this case) i also can't watch welcome tokens ads as well it's been more than a week now.
I watched 5 ads in a row to fill tickets but didn't get even a single ticket (restarted the game as well but same, 2nd video is consecutive 3rd ad without reward then i reopen the game and watched another ad but still no reward)
Can someone please help me with solving this issue?

#

sometimes ads will work fine when using a VPN but then game won't stay connected to the server for longer.
my ID: u-7gh157

tranquil monolith
#

I keep getting these same ads its getting so annoying it happens everytime i go to any carreer and multiplayer or relays 🫠🫠😭

quick osprey
#

I am getting these type of ads , please try to remove them if possible

sinful crag
#

Add their name and your player ID

blissful vessel
#

I am also getting these type of ads

blissful vessel
#

ID - u-hg665d5

fast nova
reef zodiac
reef zodiac
blissful vessel
grim gust
# reef zodiac great news!

There are still ads that say they are 30 seconds but elongate it by extra pop ups. Some of them doesnt tell you how long it is and they make it 2 or 3 ads combined

reef zodiac
reef zodiac
grim gust
reef zodiac
#

oh I see. Yes, we can invesatigate further once we know who is doing this. Video will help

hard lightBOT
#
djlepptalis has been warned

Reason: Spam

hollow canyon
#

hello i am still getting long ads, id is : u-d1hhcff

austere portal
#

Ads no longer work for me, for anything (multiplier, refill, free tokens/cards, etc.) Anyone else experiencing an ads issue?

grim gust
reef zodiac
grim gust
hot snow
grim gust
hot snow
grim gust
zealous ore
#

This ad freezes right here. Nothing can be done other than force restart

stiff crypt
#

No ads for the last 4-5 days

oblique turret
#

I always lose the game sounds after watching this ad

tranquil monolith
#

Ad is unskippable

#

Ios id : u-c398e4h

distant glacier
#

black friday ad is annoying and loud

oblique turret
sinful crag
#

Ad name + player ID

candid bone
#

This ad freezes my game

blissful vessel
jade bane
#

Guys sometimes I watch an ad after the race to get extra credit and then the game closes the race automatically and be like : lol nothing happened ...
Is this normal?

grim gust
pine lance
#

Wowie!! Besides blockblast and tiktok ad all my ads been weird video call apps or this crap

sweet birch
#

Maybelline New York Ad on Android is unskipable

blissful vessel
ancient basin
vestal wing
#

Ads are based on what you watch. Gameloft does not manage this for example

sinful crag
heavy mountain
#

This ad is longer than 1 min and there’s no game sounds after this ad ended, please remove playable ads

tranquil monolith
#

literally just a black screen and audio s
id: u-gghd2c
ad: black friday 2024
platform: microsoft

candid bone
#

This ad just freezes the game

hard lightBOT
#
acheron1202 has been warned

Reason: Bad word usage

oblique turret
#

Dude can anyone remove this ad plz? It keeps broking my game sounds and can’t hear anything 😩 , btw this ad still exists more than a month now

vestal wing
#

Then Gameloft is basically a mobile game developer so of course there are ads in their game 🙂

oblique turret
abstract mural
#

Where is room?

vestal wing
raven maple
#

benim bir sorum olcak bilgisaray window 10 8 ram oyuna girmiyor boyle soru yasayan varmi

vestal wing
#

In English please

grim gust
vestal wing
#

(Well I'll put it there for general access.) To fix recovery bugs and ads, you need to do:
A multiplayer race
Collect the reward (bulk credits)
The bug is fixed

This is a technique pending a potential fix from Gameloft

pine lance
#

Stop giving me the stupid League of Legends ad, the ad starts with bare breasts w js a bra on its so bad ima not even post a ss, if you think the explanation is bad imagine watching it on repeat everytime you watch credit bonus or sum

vestal wing
#

This is the connexion that has trouble loading the ad.

cursive dust
vestal wing
#

You need to check for updates from the game options (from the Switch menu not in-game) @cursive dust

cursive dust
#

I checked and my game was already updated, v24.5.0l
Tip still does not work 😦

cursive dust
#

update : i tried with another device and it works !
But when i came back on first one , it still did not work

brazen crag
#

credits in multiplayer is not giving vip bonus ?

#

should be getting abt 61200 credits with vip bonus after watching ads .. but only getting 59999 credits .

.anyone else also facing this problem?

merry parrot
#

So I get this message in my Nintendo switch when I try to claim my 5 free card packs, and since you can’t link Nintendo ALU account to gameloft I’m not sure why this is appearing can someone help fix this?

brazen crag
#

is everyone getting ad bonus credits with vip bonus ?

heady wolf
merry parrot
heady wolf
#

nope

restive glacier
#

Check Switch-issues

tranquil monolith
heavy sierra
pale current
heavy sierra
pale current
#

I've never played steam, but switch is having the same problem. It's not a fix but it's how we've found a way to work around the issue.

pale current
#

Well dang🤣 I tried to help ya, looks like you'll have to wait for someone who knows more about it than me.

heavy sierra
#

I have an open ticket with support on it but as per usual, 12+ hours and no response. I suspect it will be 2-3 days and will either be closed or given a generic "we're looking into it".

pale current
#

Yeah, that's what switch got. Mods are even getting fed up with pings about it so I wouldn't try that route

heavy sierra
#

I really don't see the big fuss on it, having access to ads gives you so much more than no ads.

#

I'd rather have ads for the bonuses it provides but dang, I just get neither atm.

hot snow
#

Guys Anybody noticed that now MP 2 Ad Credit is reduce -1 each races... It's only for me or all got the same ?
Need to come 24000 but it's showing 23,999

Before watching ad it's show correct 24000...Then after watch it's came like 23999

Kindly check and Fix it

@gleaming sandal
@past parrot

merry parrot
merry parrot
heavy sierra
pale current
upper citrus
#

I don't know what to think.... 💀Is this normal?

hard lightBOT
#
robertdave has been warned

Reason: Spam

vale wave
#

Seit Tagen bekomme ich die Anzeige "gratis ticket auffüllung nicht verfügbar". Was hat es damit auf sich und wann wird dieser Fehler behoben?

hard lightBOT
#
ipan46. has been warned

Reason: Spam

vale wave
# grim gust English please

For days I have been getting the message “free ticket refill not available”. What is this all about and when will this error be fixed? Unfortunately I can't post a screenshot here

potent ginkgo
vale wave
crystal rain
dim river
#

Has anyone else encountered the DS ads error... after the ticket refill ad runs... the slot doesn't free up?!

reef peak
#

Yes me

hard lightBOT
#
miushes has been warned

Reason: Spam

tranquil monolith
#

I'm on Android & I use a Samsung A9+ & I have 2 major issues with ads.

  1. The ad for Klondike adventures keeps force downloading that game on my device.

  2. The drive Syndicate ads for reducing hazard levels are not always working.
    I've had several ads, one every other time or two that are not reducing the hazard level.
    I restarted the game to see if that helps & then it said I was out of ads.
    I know I couldn't have used my limit on ads unless it counted the ads that didn't work.
    Edit- I restarted the game a 2nd time & now there's ads available again.
    But the ads are still only working sporadically & I'm starting to think it's certain ads which include the Klondike ad that keeps forcing downloads.
    So I dont know what's going on, but if anyone is actually reading to help with problems, please fix these 2 issues.

real heath
#

I have to watch more than 1 ad to get rewarded

oblique turret
#

I can’t get bonus credits after watching every ads currently, the ad watch system is being broken

viral steeple
#

please fix ads issues,i can't get rewards after watch advertisement ,i don't wanna waste time on these ads issues

wicked kiln
#

Don't get rewards or refills by watching ads ????

edgy lance
#

Now Just says there is no ads available…

hardy horizon
#

No ads in-game yet

stiff delta
#

Ads give nothing.

ionic moon
#

Ads for reducing hazard level are not working on Android
The ad itself exists but after watching nothing happens

jade bane
fast nova
#

Ads for credits multiplier and DS hazard reducer isn't working

edgy lance
#

Now 1 ad worked for free tokens in shop, then again stopped working

hot snow
#

Randomly ads not give tickets refill, fuel refill and ad bonus Credits properly...its function broken now too much...
I attached the proof here ...Check the issues and try to fix as much Soon...
@past parrot
@gleaming sandal

oblique owl
#

please…

#

fix this…

#

there are no ads available today… and no i didn’t hit the limits, it was like that after logging in thus morning

obsidian sphinx
pseudo basin
tranquil monolith
vale wave
crystal rain
lean gyro
#

I'm on android and ads not working on credit multiplier, reduced timing for car fuel, etc. Seems affecting many users reported here as well. Has gameloft updated any code recently that made it broken?

#

Had to watch multiple ads or restart game to claim it, even then based on luck. This is very time wasting

lean gyro
#

Now to rub salt to wound, ads now come in 1/2 and 2/2 for more time wasting. Even that doesn't gives out proper rewards. Getting desperate for revenue , are we?

#

I bet these Chinese companies pays out a lot for each advertisement. They are everywhere in social media and now in game. And I don't even read Chinese.

#

Don't get me wrong, I don't mind seeing ads but it just gotta hand out rewards as "advertised" right? No pun intended. Please fix the server sync rewards ASAP. Thanks.

hardy horizon
#

Looks like the ads are working fine now

prime charm
#

Ads are still bugged for me, after watching one and closing it, the games continues without giving me the extra credits, sometimes I can claim them back by restarting the game. Sometimes the ad button never appears, this all happens randomly.

lean gyro
hard lightBOT
#
jmfk10 has been warned

Reason: Spam

hard lightBOT
#
zeezplays has been warned

Reason: Spam

thick mesa
#

Please disable GoT ads, they systematically crash the game

tulip hatch
#

they aren't working anywhere my god 🥀

haughty swift
#

The ads are pausing each 2 seconds and not playing properly, a 30 sec ad on windows been running for 2 mins now

#

It said "not responding" when I quit the ad

drowsy solstice
#

steam version cannot be claimed how to fix it? 😦

mellow frost
drowsy solstice
#

T-T

dusk terrace
errant patio
restive glacier
nova kiln
#

That's dumb, ads like those are so scummy

jaunty steppe
#

3748198
PLEASE REPLY ASAP

unreal echo
#

Please fix ad issue
It don’t go automatically to skip button after ad button lasts
It’s super annoying, everytime users get terrored by ad’s irritating loud sound

jaunty star
restive glacier
crude crater
#

ok i bought marvel hulk spidey and ironman to mix n mash
(for my grandkid that is 😅)
next i will have to get hostess ding dongs, and i will blame GL

blissful vessel
#

App name :- Screw puzzle
Player id :- u-hg665d5

hard lightBOT
#
adamtu17 has been warned

Reason: Spam

teal bough
#

Seems like an actual scam, no such thing as a free lunch

blissful vessel
#

Remove this ad as soon as possible

blissful vessel
#

Player Id u-hg665d5
I can't send u the pics of this ad because it's so much sus

tardy path
#

This ad doesn't work (static 30 seconds) and I can't multiply my credits because of it

static oriole
#

that's weird

kind estuary
#

I'm only getting a single ad, the black friday one
and its taking so long to load every alternate time to watch it

dawn magnet
#

Maybe reset once, or restart few times, this solves some ads issues

kind estuary
dawn magnet
hard lightBOT
#
ismebe has been warned

Reason: Spam

hard lightBOT
#
armorkill1986 has been warned

Reason: Spam

languid jetty
#

I'm getting less screen space coz of the ad .. while watching movies..

brisk scroll
#

I am grinding on the 3rd stage for ZR1 and I only get x3 multipliers. Please remove that limit for ads

#

I get 7,548 credits per a race and every time I get only the x3 option...

wary hinge
#

Game audio is muted after watching ads (not sure is it a specific ad) , i have to exit and launch game again to solve this problem. It is happening a lot, really annoying.

hard lightBOT
#
rfm759540044421 has been warned

Reason: Spam

hard lightBOT
#
draxrl has been warned

Reason: Spam

hard lightBOT
#
adamtu17 has been warned

Reason: Spam

lean gyro
#

The next button not functioning. When press straight go Google store to download. It also has 4 layers to click x button. Very annoying. Please check with game ads and remove if not working properly. We wanted to play ALU, not royal match.

edgy lance
#

Pure scam using Spain president face with AI voice, retire this ad asap

hard lightBOT
#
hoangsang9229 has been warned

Reason: Spam

hardy sentinel
stray spear
#

➤Type of the issue: impossible to close the ad without force closing the game.
➤Player ID: u-efg5gh
➤Platform: Android
➤Brief description of the issue: impossible to close the ad without force closing the game. When I try to click the close button, it takes me to play store instead. Lost several ad multipliers like this, also other rewards like token relays not given. Please block this ad for me.

#

Can't click the info button, since it also takes me to playstore instead

hard lightBOT
#
noodle_daddy1 has been warned

Reason: Spam

lean gyro
#

Ads are not giving out rewards now after seeing them. Log out and in doesn't fix issues

#

This one to be exact. Make the game unstable after.

#

It loads for a moment then goes to next image with an x to close. Then nothing happens. Subsequently all other ads not working and the rewards are marked claimed.

#

Please remove this ad if not working properly. It is interfering with normal gameplay

hollow canyon
#

ads got disappeared from andriod version (app gallery one) after this hotifix

hot snow
#

Always this Ad Not Giving the Ad Bonus... This ad automatically redirect to Google play store then if we click "Back" game gets Restart. So, that ad bonus not added to game... This ad scam and cheating... 👎

mild tundra
glad agate
# hot snow Always this Ad Not Giving the Ad Bonus... This ad automatically redirect to Goog...

For the most part theese ads that open google playstore you have to swipe up to bring OS control and go back, instead of closing go back to game and exit again ( X button) this will let you claim reward. This is for those who have Android. Still I hate those 4 layer exits. Facebook and some games. Also the games that load for you to play as they take too long and to exit too. This is very time consuming if on a schedule or have little time to play.

hot snow
prisma orbit
#

This game's ads are nearly two minutes long.
Better remove it

sinful crag
#

@heady ember ad name and player id please, i removed the pic but saved it in our internal channels

heady ember
#

@sinful crag
Fantasy screw puzzle
Id is u-dc974 (MAX 747)

sinful crag
#

ty

edgy lance
#

Another scam ad, now using spanish king and an AI generated voice, this is a fraud, Please remove it

cinder nymph
vivid karma
#

Your ads are messed up again Gameloft.

candid flume
#

hi guys, recently i installed asphalt unite, but i was an OG player bc i used to play asphalt 9 w my xbox account. now my progress is gone. in the xbox app, there are all my milestones and all my progress like it was never gone. could someone help me migrate the data?

misty schooner
tame merlin
somber iris
#

Ads are not loading on my app.
Consecutive days I’ve had to close the app or delete the app just to make the ads work

tame grotto
#

There is no way to get out of this particular ad, thus always have to force close the game and go back in. Edit: That "x" is not to close the ad, but to unmute the ad's sounds.

mild sundial
#

there is a non working Ad for Lego Friends (at least in polish version) - it doesn't load as it shows I have no internet connection which is obviously not true cause I'm playing an online game.

ashen herald
#

Hello GMs and Supporters,
I haven’t been able to watch ads for the past 3 days. I'm using the Google Play Games Beta platform. I checked on my phone (Android platform) and ads are still working fine there.
My Account ID is: u-729g15.
I’ve always been able to watch ads normally on Google Play Games Beta until now.
My desktop is running Windows 11, so I’m not sure if this issue is caused by a Windows update, Google Play Games Beta, or the game itself.
Thank you for checking and responding.
Sincerely.

floral glacier
#

Huawei app gallery verson ALU is better for watching ads. Big close button and <30s ads on top of that don't have to close an ad multiple times to get rewards

desert igloo
static tangle
jovial current
#

there is no ads at all on google play games please fix this !

sinful crag
#

@oblique owl what's that ad called + your player ID

sinful crag
#

@native fiber ad name and your player ID

ashen herald
sinful crag
#

I'm not customer care best i can tell you is to post your ticket id in #🆔・tickets-customer-care if it's been more than a week without an answer or resubmit a ticket, hope they can help you sort it out

solid dagger
#

After update

kind nebula
#

After the update the ads are no longer available and unfortunately I won't be able to get the tokens 🥺

vast token
#

Any idea why ads are no available in Google play games for windows?

sinful crag
#

@oblique owl these pics don't help, devs need the ad name and the player id

oblique owl
#

the app name is in the screenshot 🤷‍♂️

sinful crag
#

add your player id

#

Fantasy Jigsaw Matrix

oblique owl
sinful crag
#

The dev that is in charge of ads needs name of ad and player id

#

If you're uncomfortable sharing it here it's ok, you can report it through customer care instead

jovial current
#

@sinful crag its a general problem if its 1 or 2 players but its not please fix this, dont make me beg please because i love playing on google play games !

mellow frost
#

iirc it’s already reported but don’t ping hehe or other discord mods as they aren’t devs

jovial current
#

he did not reponse to me thats why i ping !. But i did not see messages that he will report it, maybe i missed it 😳

desert igloo
#

@sinful crag Ads are unavailable on Google Play Games beta for PC since May 18th, can you pass this along to the devs, I've reached out to Google as well with this issue (there was an update to their googleplaygamesservices.exe on the 18th)

astral crow
#
  • no ads available
  • u-13204c
  • android (xiaomi phone, google play version)
  • since several days I can't watch ads even for skip refilling time, it would always say no more ads available
main sorrel
#

Watched 2 ads and both times didn't give me the reward for this ad relay. Hope it could be fixed next time
ID: u-5c49150

ancient basin
#

hate this and and other like save king, several times it will crash and exit the game

ancient basin
#

It often happens that it throws me out of the game.

ancient basin
#

i don't mind what they try sale but stupid ads like this make automatic open link after press X button. and made me have to restart the game

brave jacinth
#

This ad is just black and doesnt play

oblique owl
#

did they change the ad delivery engine today? getting super weird behavior since noon

long forge
#

Tango application add
My id : cd34fh

crude crater
#

on iphone, ALU sound can stop working after an ad plays.
this happened now with hero wars ad

hard lightBOT
#
rajbi4_29000 has been warned

Reason: Spam

indigo cedar
#

Nah bro, my precious 5m time was wasted cuz of this ads, also i can't skip this ads tho..

edgy lance
#

This ad is telling kids with no legal age to gamble?

sinful crag
edgy lance
#

Ad name is on the text, chicken road, but appears at the end of several casino ads, i’ll try to add more names if i get more of this

jade notch
#

Why is nearly every ad now a double ad? (ios). Just outrageous.

edgy lance
tame merlin
hard lightBOT
#
justdarren. has been warned

Reason: Bad word usage

sinful crag
#

@warm patrol Thanks for reporting , I will take down the post as the content is nsfw for the server, but it's saved and forwarded within our internal report channels, but please add your player ID if you're comfortable sharing it

#

I will also remove your infraction for bad word usage as it was non intentional

sinful crag
#

Thx

whole robin
#

What about enforcing a preliminary check of ads instead of waiting for complaints on specific ads? Fair ads should be age appropriate, should not promote unhealthy activities (gambling, encounters etc) and should just close when "closed", not launching other "close" windows or, worst, opening links.

warm patrol
#

There a loads that open storefronts and webpages. It's normally the ones that are clearly making bogus claims that open up web pages. My tabs on my iPad are full of them.

crude crater
#

Apple platform serving two ads
You owe double rewards
Evony and this new crap (Nikki goddess of victory)
My id is U-d2c7h5

jade notch
#

☝️

crude crater
brave matrix
#

why cant they make the close/cancel ad option little bigger/ more clear so that on one tap, it will get closed, if it not done properly it opens links in chrome (which is extremely annoying and unsafe too) or take us to play store too. Several ads have these issues that need to be addressed. Also, if possible shorten the length of ads.

visual belfry
#

There are no ads on Google play games it just says come back later

heady pulsar
#

Why players that cross the line in 1st place only get credit ads X3 always ?

true adder
#

I stopped playing A8 because of Forced Ads. If Forced Ads show up in AU, even though I have paid a lot in this game, it will be the time for me to quit AU.

smoky swift
#

Oh no...

indigo cedar
#

Pain, rip 30 tokens

#

Please remove fizzo ads.

hoary wadi
verbal hedge
#

This ad is automatically opening its shop page in the Google Play Store, without user interaction with the ad.

AN ADVERTISEMENT'S AUTO OPENING OF WEB LINKS IS A PRIORITY SECURITY ISSUE AND POSSIBLY FAKING AD CLICKS.

indigo sparrow
edgy lance
fast nova
#

pls remove these ads
u-678259c

stiff delta
#

No ads on Android today.

sinful crag
fast nova
#

alr added

plush gust
#

For some reason I can’t close a single ticket refill ad, just takes me to play store or google no matter how many times or where I click. When I eventually restart game I get nothing.
player id: u-8ghh53

hot snow
#

Remove this Chinese ads in ur game ALU. Not loading simply it's spaming and nothing done... Faking the Ads bonuses by this way...
It's Irritating 👎
@indigo sparrow

fierce root
#

only getting 3x on ads on any race , same confirmed by many racers

hot snow
#

Even report this ad.. It's came continuously. Bcoz this I lost many ad Bonus credits. Fix it

lean gyro
#

Ads won't close and think it went hang straight. Please remove if not working properly

nimble grove
hot snow
nimble grove
hot snow
nimble grove
hot snow
nimble grove
#

What is the dropping rate in 2nd Stage worst or good

nimble grove
hot snow
hot snow
nimble grove
hot snow
sinful crag
#

Took down the post as the ad is nsfw, but please keep the ad name here and your player ID, the team will take care of it, thanks

floral glacier
#

ad name - different dating apps (chamet,kuku,tango, ayar, vibely, screwscapes-jam puzzle etc)
version- galaxy store
id- 4ggc46

sinful crag
#

Thanks

hot snow
magic flame
onyx barn
#

Hey, I’ve noticed a strange issue in the special event.
When I have the Daily Pass active, higher ad multipliers (like 8× or 12×) stop appearing — I only get 3× or 4×.
I raced over 150 times with the pass and didn’t get a single 8× or 12×. As soon as the pass expired, I immediately got a 12×.

I think it’s because both the pass and the VIP system give extra % credits, and the game then artificially limits the ad multipliers.
As a result, a player with the pass actually gets fewer credits than without it, which feels like a bug or poor system design.

Anyone else experiencing this?

fast nova
#

Ad from "King's Choice" game
u-678259c

heavy hedge
heavy hedge
#

I feel violated

#

#3 because AI ad creators deserve to collectively jump off a bridge. Also insulting how a Ferrari interior isn't accurate.... in a racing game... with Ferraris....

All 3 ads under u-8hd20c

#

Side note do i get 3x the rewards for this i like free stuff :>

pseudo basin
#

Can't watch ads right now even I enabled VPN

kind estuary
#

User ID: u-5ff7e
Ads: Monster.com & Amazon Prime
Problem: ads taking too long to load in even with good internet, They take up to 2-3 minutes to finish

magic flame
ancient basin
#

Why is it that sometimes after watching an ad, it goes back to the game's opening screen, or worse, exits the game, often stopping in the middle of the ad and exiting the game by itself?

hot snow
#

Still ALU Not do nothing on ad issues that we all faced... I'm getting this ad and cheating my ad bonus credits like 42k, 69k, 116k like that I'm lost 2to5M still...we watching ads for Extra bonus rewards and some game resources but that also scam us means... It's fully responsible for ALU...Not Google fault... Do something or Give Compensation Credits coz watching ad is also not free it's uses our internet data... Don't forget that...Ban or Removed this ad in ALU game

past torrent
#

Sub: Issue with Credit Multiplier Offers in Special Hunt

Hello Gameloft Team,

I hope this message finds you well. I am reaching out regarding an issue I have been experiencing with the Credit Multiplier offers in Special Hunt. Recently, I noticed that I am not receiving the same quality of offers as my clubmates, even though my VIP level is higher, and I own the TLE pass.

I have compared my offers with those of my clubmates, and while they frequently receive 10x and 12x offers, I often only get 3x & 4x offers, with the occasional 20x offer (which is rare). The difference seems to stem from the 15% extra basic credits I receive due to my VIP level and TLE pass. As a result, I am earning 6498 credits per race, while my clubmates, who receive around 58XX credits per race, seem to be receiving more frequent and higher multiplier offers (10x & 12x).

It seems that the extra 15% credit from my VIP level and TLE pass is potentially affecting my eligibility for these higher multiplier offers. My concern is that by purchasing the TLE pass and increasing my VIP level to gain extra benefits, I may have inadvertently limited my chances of receiving the same offers that regular players, without the TLE pass or VIP levels, are getting.

This is totally unacceptable & very demotivating as an TLE pass & VIP points buyer. I kindly request Gameloft team now to investigate this issue. It feels unfair that players who have paid for additional benefits are being restricted in receiving even the regular players multiplier offers.

I would greatly appreciate your attention to this matter and look forward to your prompt resolution.

Thank you for your understanding and support.

sinful crag
#

It's an ongoing investigation by the devs and they replied about it in the latest Q&A, all we can do now is wait and hope they do something about the multipliers

past torrent
#

oky brother, noted.

sudden fable
#

This ad keeps opening Playstore, the ad itself can't play even 1 second before playstore launching

nimble grove
hot snow
ancient basin
#

This comment i Made after i got kicked out the game after watching half of the Marvel Mayhem game commercial 🤕

hot snow
nimble grove
#

Hey, What the hell just happened ? I don't get the ad for multiply the credits reward, again mess by Gameloft

warm patrol
#

@sinful crag I reported an ad in here and the bot told me to stop posting the same message. I only posted one comment, could you unlock it so I don't have to type it again please?

warm patrol
#

Another very questionable ad.

static tangle
#

bro what 💀💀💀

#

please fix ur ads 💀💀💀

trim ice
#

Kindly take immediate action against such misleading financial & vulgar ads served by (Moloco.com). These ads are promoting financial trading apps without proper regulations or disclosures, leading to increased financial risks for users.And there is no option for ad reports either. I request Gameloft to review and restrict such harmful advertisements.

sinful crag
past parrot
#

thank you!

ancient basin
#

Just saying this season better ad, only couple ad directly open link automatic without permission like save king Richard game ad

terse nexus
#

After buying daily passes advertisement do not show 8x and 12x

#

Special hunt race rewards 5871 to 6441 ad not shown 8x and 12x
Customer care is not supported. They don't know the issue

crude crater
#

it will be delightful if player can choose a threshold for being offered ads cash rewards after a race.
one has to wait several seconds and then move the focus to select ‘miss out’ button. is very distracting and waste of time.

strong hazel
#

Please remove this 1 minute ad. Up to 30 seconds is still bearable but 1 minute is too long

hot snow
#

@past parrot kindly stop these ads Auto redirect to google play store for Android OS .Coz of that game gets much restart then before update.for each race and each ad watching I lose ad bonus credits very huge...First ads loads 1to2 mins then it's redirect to Google play store. After I CLICK BACK On my device only rewards 13sec loaded...that 13 sec clip loadings time game again gets restarted...then ad bonus credits lose and not adding on account...
It's very Disappointed 👎

crude crater
wispy drum
#

First time I see this,at least I know it's Chrome now(hate it)

lean gyro
#

Please block this 2 minutes ads, causing game instability after it finishes and sometimes fails to reconnect properly.

#

There see, it didn't gives rewards and relogin game afterwards

fast nova
#

Remove this ad
u-678259c

kind grotto
#

Infinite loading

gloomy shore
#

Please pull the ad for the game "bid master" due to issues with it looping a forced cycle into the apple app store and not being able to get out, without making it extremely difficult.

gloomy shore
#

I also don't know if this room is ever checked?

sinful crag
#

I check it daily but I can't help much, if there's missing data on an ad report I just reply to user, else I leave it for devs to check, they lurk here but don't usually respond, but they do take care of the reports

prisma pike
#

I had this ad a week ago💀

#

I think that such advertising should not exist.

sinful crag
#

ad name + your player ID

gloomy shore
#

In regards to my complaint, it's getting worse as time goes on.

hot snow
#

Stop these type of ads... Some time while play in public places it's shows these types of ads and feels bad 😤

Player ID - u-18c327

solemn quarry
#

GL, stop spamming those awful game ads for Hero Wars, Kingdom whatever and other trash that I will never install. These annoying ads go for way over a minute, open the Play Store automatically without my consent, conceal the close button, have false endings (e.g. we have to wait for the close button to appear; how is this allowed?). We can't even skip them once they start!

No ad should have more than 30s. It's getting ridiculous and VERY ANNOYING. 😡 I get that you want to make money but not at the expense of your users.

solemn quarry
sinful crag
#

player id

hot snow
fast nova
#

istg bro gameloft gotta check these ads 💀
u-678259c

verbal hedge
fast nova
#

remove this
u-678259c, name in the image

static tangle
sinful crag
#

@verbal hedge@fast nova@static tangle edit your messages and add player id + ad name

winter bolt
#

Stop showing the ads that can't be muted and connect automatically to my Playstore.It's a blatant GDPR infringement.
So cut that stuff out.

still ingot
sinful crag
#

ad name and player id

still ingot
#

u-4c723hf

lean gyro
#

Please remove this ads as 2 minutes long is just wrong is so many levels. It also requires 2 x clicks just to finish entire ads and by then the game restart itself. Not even sure i get the ads rewards or not.

#

My id ,this screen restart after the ads. The moo moo ads has many variations but this 2 minutes one is the most annoying and disrupting to gameplay

lean gyro
#

I am getting this 2 minutes ads repeatedly. Please do something about it. Basically an online gambling platform they are promoting 2 minutes of

warm moth
#

☠️
u-36c830

mystic pewter
#

what are the ad supported platforms?

tepid cliff
tepid cliff
#

I just want the option "skip ad" is enable just as in others apps have

grim gust
#

This channel should have age restriction

misty schooner
ocean olive
#

I can't watch add

oblique cradle
#

gl should really check on the scam ads ngl
u-2f07eg

hot snow
vestal wing
#

It's the country you live in that has that, I don't have that type of ads

hard lightBOT
#
c_christopher has been warned

Reason: Spam

strong hazel
#

Idk since when this is happening but now the ads repeat 2-3 times sometimes 4 times and take much longer wait time. Earlier those 15 or 30 sec ads were played only once but now they repeat few times. Please fix this
Id : u-933564

final prawn
#

Same here, I always have the same ads over and over again, for a duration of 1m15s each time it's too long, 30 or 45 sec should be fine.

thorn whale
#

I'm facing the ad freezing issue,
Fix this asap

wispy drum
#

I get one add from Whiteout Survival very bad .keeps playing without data,runs forever and can't be stopped only by homing phone

nimble grove
icy dove
#

I am getting 30 seconds ads every time I'd u-ce3chd

fast nova
#

looks like we are back to long ads, pls remove them
u-678259c

dawn magnet
#

Ads on windows are not being able to play continuously and pause every 1-2 seconds (Ad freezing issue)

tardy haven
icy dove
#

I am also facing ads freezing issues u-ce3chd

static tangle
silk atlas
#

ads not playing on windows?

tired granite
hard lightBOT
#
elpanasanti9597 has been warned

Reason: Spam

graceful forge
#

I cant watch ads?
Why is thay

smoky swift
nocturne whale
#

GL please save us of those Lego ads. they take whole day to load and randomly don't pay rewards.
TEMU ads are stoopid but at least they pay the promised reward.

smoky swift
static sierra
#

Seems ads have stopped for Windows. Can't refuel or get tickets. Help please. ID u-21379

sinful crag
#

Please read official outlets before reporting

upper folio
#

since yesterday the ads are disappeared, does someone know how to fix it?

graceful forge
#

It always says come back later

near vault
#

What a boaring weekend with no ads... can't refill my cars with only 3 gas 6 hour refill 🥲

pseudo basin
static tangle
#

this ad takes 2 mins on iOS 😫
u-e530fdf

graceful forge
hard lightBOT
#
blittz.w4ve_ has been warned

Reason: channel isnt for chatting

hard lightBOT
#
albatrostt has been warned

Reason: unnecessary comments, channel isn't for ranting

sinful crag
#

deleted latest report as it's nsfw but i forwarded it in our report channels, don't worry and thanks for reporting

humble arrow
#

3 days it's like that, when are they coming back ?

dawn magnet
#

@sinful crag sry for the trouble but the 8-10 ads only appear after I reset the game, so ig it's not advisable to reset multiple times? Or can we

sinful crag
#

don't

dawn magnet
# sinful crag don't

I wasn't aware and reset it once, will it be fine if I don't repeat it further

sinful crag
#

yes

graceful forge
#

Still not available 🥲

static tangle
#

nice job returning ads to windows, but how about making them reliably work...
u-e530fdf

near vault
#

I don't think ads working
Only 5 free ads packs no ads on car refill,no ads on ticket.... someone check

fathom comet
#

Only 3 ads are available i total.Whether for refilling tickets or refueling car

steel shoal
#

Only 5 ads are available i total

rigid epoch
#

Please remowe this ad. It's not working and stealing my credit multiplyer from races

inland gust
#

Sometimes In android when we play ad, it doesn't go even after ad is completed. Like, the "X" button doesn't even appear to close it and if we restart the game, we haven't even have gotten that reward also

gritty rain
#

please remove the kingshot ad from android. why does it take like 2 minutes to finish💀

near vault
#

Again the same problem...i just reinstall the game only 5 ads...no extra ad for tickets/car refill....why? 😕

brazen crag
low talon
#

I got this so many times, pls fix this

inland gust
#

There is no Close button when ads are finished T-T

light wasp
near vault
#

No ads....any solution?

sinful crag
#

Patience

honest igloo
#

Nice. I only get one ad per day now

naive dove
# near vault No ads....any solution?

No one is getting ads , they have fixed token ads and limit ads only to it or any 3 ads you first see. Also cc added it is an additional benefit so you can't expect it everytime. I lost multiple hundred token because of it as I was clicking ok ok without seeing the screen thinking ads will come while refilling and boom 💥 DS took 200 token to REFILL ticket 🫡

near vault
#

Friday to Friday 1 week gone no good solution....we have unlimited patience 😭😢...

hard lightBOT
#
swarnendukoley12 has been warned

Reason: channel isn't for rant, stop misusing it or you lose access to it

mild tundra
#

u-143e8dg having ads that cannot be closed

low talon
#

There is one more ad i don't have screenshot
Its too shameful for asphalt, there should be ad safety
Or just make the damn game 18+ rated , its enough i cant play ads when i play outside , every single ad is one of these dating apps
Pls fix this
Id : u-d597523

#

God damn it ,again ,got different type of ad that had suspicious activity in it ,is something wrong with my account??
id: u-d597523

viscid ibex
#

no ads? id u-41d69

eternal cedar
#

🙏

Please solve the problem of sound with ads, where the sound disappears after closing the ad.

#

This is my ID

u-9cg79c
🌷

silent belfry
#

There have been no ads for the second week. Are you planning to do something about it?

tardy haven
#

No ads

fierce root
#

please fix ads on windows-store game, its really hurting chances of unlocking sc18 for many , 32M credits needed for upgrade has become a impossible task

spark jay
#

Please could you look into the redirect issue when closing an add. Could you please fix the multiple closure taps after the previous sentence.
Device Samsung Galaxy S24 Ultra 512gb snapdragon8 gen3

gloomy shore
#

Hi guys.

Can someone with Gameloft, please explain some additional information in regards to the "consent management page" that has just shown to me, please? Including pros and cons, as well as why this has shown up and is it related to any EU related rule changes?

I ask, because I cannot agree and continue to play, without the additional information, so that I can make a more informed decision, especially as someone with the hidden disability called "autism"

gleaming sandal
gloomy shore
#

While I don't have a screen shot, as I'm typing this on my phone and I play on my iPad. I can say that there are a lot of partners, nearly 1000.

gleaming sandal
#

Didn't understand that last part sorry. What do you mean by "There are a lot of partners, nearly 1000" ?

gloomy shore
#

If it helps, I can send via pm. My user id that is used in the game, starting with "u-"

gleaming sandal
#

It's ok, consent management forms don't tend to be related to individual accounts 🙂

gloomy shore
gleaming sandal
#

And just clicking on the "Learn More" button does not provide the info you're after?

gloomy shore
#

While there was a "learn more" portion of the form. I went into it and did read each option (props to the person who wrote the examples). The purpose of the request is to ask for further information, as well as why this was prompted the 1st time I used the game after doing the update.

#

Also, it gives the impression to me as a layman, that there was a bit of corporate speak and jargon that was sprinkled in.

gleaming sandal
#

Yes, unfortunately I am no legal expert so can't provide any help with clarifying the text unfortunately, but I have asked to see if the team can let me know the reason for the pop up triggering.

gloomy shore
#

I'm sorry for asking for this kind of stuff, I would doubt that someone would ask about this 👉👈

gleaming sandal
#

It's ok 🙂 Let's hope the team can help as they are super busy with the season starting tomorrow 🤞

gloomy shore
#

It's cool.

I wasn't expecting an answer straight away and right off the top of someone's head, right this second. Let alone in the next day or so, as like you said, it's the start of a new season and everyone has even more on their plate then normal. Given the new features being not ready.

gleaming sandal
#

I got an early answer, it seems to just be a generic personal data consent form that needs to be renewed regularly, as current regulations only allow us to hold the data for a specific period of time, before requiring a renewed consent.
So no specific legal change seems to have triggered this, it's just a regular renewal to keep with current data protection laws.

#

I'll let you know if I get any other relevant info, but it doesn't seem to be anything new triggered specifically for this update.

gloomy shore
#

So it's more a routine page that is bound to crop up for everyone, as to keep in line with just about every data retention law. So at this point, no harm no foul 🙂

gleaming sandal
#

Yes, it's pretty standard 🙂 Just big and scary haha

gloomy shore
#

This is just some feedback for the current suite of ads that do play in game.

While most ads have a reasonable timer to opt out of the current ad. Usually a countdown of 5 down, with the odd one doing 10 to 15 seconds. The 2 that I find really offensive are the ones that are stacked on top of each other with a longer than acceptable timer (usually it's 3 in a row and played one after the other) and then still show a roundup of at least 2 of the ads, if not all 3. But also the X is just a bit too small and when you try and exit, it gives you a landing page for one of the ads.

The other one that is offensive to me is, ironically. Gameloft for brand ads. I'm fine with the ad content, but it's the lack of an option to exit and still get your reward. The current Lego ones are fine and are only mildly offensive as they are short ish. The really offensive ones in this space are the Lego ads that force you to pick a path and try and force you to interact with it.

Another part of the Gameloft for brand ads are the movie related ads. As they have no opt out and in a way, push you extremely hard to interact with specific points of the ad.

#

I'm sorry if any of it was too harsh.

gloomy shore
#

I looks like the current 2 panel google chrome ad is broken

#

Also the associated items that you can get via ads is broken as of this season and late on in the previous season. This problem is in the store within the game.

#

Can a member of the #gameloft team please acknowledge it please?

As this is preventing me from using the ads supported actions in the store and in the game.

pine bane
#

not getting a single add since last 2 days on windows.

#

can anyone resolve this. I'm not able to grind credits in SH

heady pulsar
#

Is Android having the same problem as windows platform? I just watched 5 ads and can't watch no more.🤔

meager cosmos
#

Somehow the game force the home bar to pop up and block the x

#

Cant show the home bar cuz its hiden from the sys screen shot*

gloomy shore
#

I’m not sure what is going on, but either being ripped off on the ad supported bonuses or the ad system is completely broken. Because I’m not getting the post race ad bonus and the ad supported rewards in the shop. I’m personally getting really sick of it and am really frustrated, as I feel like there is nothing I can do?

fast nova
#

ok.. THIS MUST BE REMOVED IMMEDIATELY!
now the game advertisements forces me to leave the game and go to their play store page, even when i tap on the skip option, because now the skip option doesn't skip anymore and instead opens their play store page, as indicated with "open store" text. This results in sometimes game crashing and I losing my rewards
I was already fed up with pressing the X or >> button gazillion times to close the ad. This is just next level of stupidity. I don't know whether it is from Gameloft's side, the advertiser's side or whoever, remove this NOW

(below two examples are of "kingshot" and "epic plane evolution" games)
u-678259c

pine bane
warped loom
#

Everyone having 60 sec ads on play store version? firstly its very irritating we cant even close the ad, have to watch it till the end ,also when you tap close button, it takes us to google play store to installation page? player id: u-9hd277

hot snow
# fast nova ok.. **THIS MUST BE REMOVED IMMEDIATELY**! now the game advertisements **forces*...

Am Also facing the same Issues from before seasons Updates itself... Ads Bonus is useless now a days...After the VIP exit...we are scams by most of Advertisement. They using us to generate revenue but extra Credit ads bonus Not added in account... I Complaint here a lot... Still Gameloft never Bother about it.. Before less Ad bonus methods is far better then this VIP system... After we increase VIP levels our credit count increase only by number but can't claim in ads... Its a Big Scam all players need to raise Voice about it. Game selling credits, VIP points also with Huge Expensive dollors 💵 So, our own way grinds Controllable by this scams... What ever we hardly played much races we only get less credits... I lost nearly 10M with knowledge and without knowledge how many still don't know...becoz of this feel very irritating and Disappointed from ALU. Per each race we are Automatically redirect and multiple Restarts ALU App 👎

fast nova
wispy drum
#

Force stop again and loose multiplier

#

I wonder should I bother with ads, normally I don't anyway

pine bane
#

How long will it take you gys to fix add issues on windows?

meager cosmos
smoky swift
#

Can the team gives us some info about ads on Windows?? Will it be fixed (40 ads per day /1 pool for everything) or we should start crying?? Thank you team

gloomy shore
#

Ok, I’m fine with post race ads paying out in the say 5 to 15k not paying out due to an ad bug. But a post race overall ad bonus of 135k is beyond unacceptable. Gameloft team members and community staff, come on. I get that it’s not an absolutely perfect system, but as someone who doesn’t pay to win outside of the legends pass, the multiplayer and the daily pass. This is absolutely unacceptable and not on.

I know it’s a new season but this has been a stubborn issue since last season and I am beyond angry for this.

#

(I would use harsher language, but I really don’t want to be in trouble or put anyone off from helping)

#

@gleaming sandal, I’m sorry for sounding like a jerk and calling out the community staff for a issue elsewhere, but I hope you can help the little guy out here and help explain what is going on from the players side.

#

Also, I’m saying this on here, because I would think the issue isn’t just a me issue but a much more serious issue with everyone. But also, I can seem to have more then one support ticket at any one time.

#

@copper light, please help?

sinful crag
gloomy shore
#

Sorry.

solemn jackal
tardy haven
#

No ads on windows

pine bane
# tardy haven No ads on windows

"they are aware of it", this should make you feel better for a month or two.

As it's the core mechanics of the game so it will take time for the team to fix it.

tardy haven
molten belfry
feral wave
#

credit multiplier for ads only gives x3 for 1st place in mp, it seems if we are getting base reward 7000 creds+ we can never get x12 or 20 because of this 1st place is less rewarding than 2nd in mp

#

plz increase credits availability, its very hard to upgrade higher end class cars

fierce root
#

will the maintenance fix ads issue on windows-store-game ? as 5 is not enough .....

pine bane
fierce root
#

ya, whoever seeing this comment from GL, if you guys are really pushing windows-Pc players to move to mobile platform , say it outright , we are happy to quit this game ......

heady pulsar
#

What's the deal with the ads trying to open my Facebook app when I try to watch ads on my Android device? Not always happens but ,still.

tardy haven
#

How about we just limit gameplay-time instead of limit ads, it have better quality to finish the goal

#

I am not talking about limit ads issue in game I am just giving an advice of limit number of player on this game so no more people would watch your ads anymore so you guys can feel less pressure 🙂

#

This is a faster road you guys can drive on it about your direction.

gloomy shore
#

Hi.

Please remove all google chrome ads from my ad pool, as they are broken and any time they are played. They don’t give the associated rewards, force me to restart the app and still don’t pay out.

I can give my id in a pm. But also, this has been a stubborn issue for all of this season and creeping into last season.

native fiber
#

My ID: u-1gde3h
This ad doesn't work @indigo sparrow

fast nova
#

all of the ads which force me to Google play store. REMOVE THESE NOW!

u-678259c

feral vigil
#

Please remove ads that stuck after in 3-5 seconds after the launch.
You can't click anywhere, changing between applications and waiting until it finish doesn't help.
The game becomes unresponsive.
I can only restart the game, but no rewards.

Player ID: u-67308h
Platform: iOS

heady mist
#

Every second ad is like this for me too. I am on home wifi with optic fiber internet. What bandwidth do I need? What is they try to send me, a 90 minutes Netflix movie? It's aggravating, no matter how many retries I do it never comes anything. And even if I don't retry it's a waste of my time, again and again. Every second ad!!! I'm on Android, BTW.

heady mist
#

My question was somewhat rethorical, I was trying not to use stronger words that match my anger about the issue. It's clearly a bad job that somebody did at some point in Gameloft camp.

#

Good advice! 👍

native fiber
#

It's clear that you didn't even intervene in this @gleaming sandal 💀

woven zephyr
tall breach
hard lightBOT
#
14sep20197605 has been warned

Reason: Bad word usage

lean gyro
#

Please block Wizardry Daphne ads because it has horror theme not suitable to all ages.

woven zephyr
lean gyro
#

This ad, please remove

oblique turret
#

Wth is this ad? She looks like a nightmare, plz remove it 😣

gloomy shore
#

For me, the ad experience is absolutely shocking for me and not in a good way. In particular the post race ad bonus payouts.

indigo cedar
#

Please reduce the ad duration for the samsung version, 1 ad can be more than 1 minute, It makes me feel exhausted..

lean gyro
#

Ads not playing normally and hangs the game, do not allow ads that consume too much data

minor scroll
#

No ads available for 3 days, i’m under ios, any solution? (I’ve already reinstalled the game without success) it’s really annoying cause lego ads relay aren’t available 😡

proven jewel
#

Maybe WiFi problems

tulip sky
hoary wadi
#

this ad is appearently for "40+ women" ya all know iamma male so y show me this? i'd show a weirder one but i don't want people traumatised

sweet owl
#

I didn't even watch any ads today. This happens almost every day for me on my phone for some reason.

sinful crag
sweet owl
hoary wadi
sinful crag
#

When reporting an ad please include the name and your player ID, thanks

hoary wadi
rotund dawn
#

Huawei version ads seems to be not working for a lot of people .... Most of my team are having the same issue .... Can you plz look at this?!

main kraken
#

ID: u-72gd09

I've had ad issues since the last 2 weeks, haven't watched any ad but it still tells me "no ads available". I can't get any ads anywhere, even for credit multipliers and ad packs.

hoary wadi
old steppe
#

Huawei version ads seems to be not working for a lot of people

north pollen
#

When I want to watch ads in the game for rewards, there is "Sorry, no more ads available now." If I'm lucky, I can watch an advertisement on the day

Player-ID: u-5d01h9

winter bolt
#

Gameloft,you should realise that if I get an ad that I can't mute and takes more than 30s I just quit the game,restart and continue where I left off.
This means no money for you,extra stress on your server and frustration for your players.

gritty rain
#

ID: u-53c8h

sometimes on android when watching ads for ad packs, the ad will finish and i will close the ad but not get rewarded

old steppe
#

Huawei version ads seems to be not working again for a lot of people

tall breach
#

am i allowed to use a VPN to view ads because my game is stuck with 3-4 long ads since last month, those ads are 1.5-2 minutes long and I have to go through 3 options to close ads.

novel stream
#

Well, compared to other players problems mine is just a feather 🙂 I have only (!) Temu shop adds since this update, mostly 30s. Tried to change google add ID and personalization, not working 🙁 Is there a way to block certain ads? So boring to see offers for all this tr@sh for few cents..

molten belfry
#

Ads rewards is bug again 🥲

#

ID:u-d11h362

pseudo basin
opal oyster
#

No rewards received after watching ads , no refueling, no timer

sinful crag
#

It's been reported

past parrot
#

yeah just took care of the report

indigo cedar
pseudo basin
sinful crag
molten belfry
mystic hound
#

The relaypacks for tokens didn’t work. Tried several times.

proven jewel
brisk scroll
#

How much time will that take?

#

I have the same issue... My whole gameplay rn is based on ads (I need to skip fuel time for my W12 Coupé as I am 49/61 BPs just on 4th stage...)

hollow dawn
#

Any news on the ads issue?

gritty rain
#

microsoft copilot ad is bugged on android, as in it freezes for ~5s after it finishes and then it replays and it wont let u skip until halfway through the replay

u-53c8h

cloud mason
#

There is a add issue with 25% gas time off
It dosent remove 25%everytime
It removes nothing

old steppe
#

When are they going to fix the ads in the Huawei version

icy dove
#

Getting unskipable ads ( u-ce3chd )

minor bluff
indigo cedar
#

Ads bugged again

minor bluff
# indigo cedar Bru

Try again to watch ad it happens sometimes when u have to watch the ad twice to get the same reward

ebon mountain
#

Can't close this and when it ends, as you can see it's broken lol

lean gyro
#

Ads just hangs at the end, cannot claim multiplier

wind sedge
pliant ore
jaunty arch
#

I am getting no ADs on Windows either I can't make credits like this 🙁
watched ZERO ADs and got ZERO to watch

sinful crag
molten belfry
#

Ads rewards bugged again....

tall breach
#

RIP ads rewardbingus

blazing ridge
#

Not getting ads rewards.

upbeat olive
#

my ad rewards broke huh

meager cosmos
hard lightBOT
#
goodbye03075 has been warned

Reason: Spam ping

supple yarrow
#

You can report without being annoying about it

hard lightBOT
#
goodbye03075 has been warned

Reason: Causing drama

stray spear
#

Yeah, first I started ads and didn't get rewards, now no ads available 🤦‍♀️ perfect timing during special hunt 😖

spiral cloud
#

From Today ads don't work. Yesterday I watched without any problems.

white talon
meager cosmos
woven zephyr
#

Remove these timer ads, they took more then a minute to complete
UID : u-28053h

lean gyro
#

Please block this annoying ads, says rewards granted but cannot exit screen so it makes it more than a minute ads with annoying kings sighing sound.

#

Each time i wish the king died a gruesome death because he put himself in such a stupid situation.

#

Plus it has 3 additional layers to press X button, one of them jumps straight to Google Play Store to download. After all that game restart. Is this not annoying or what? We just want to continue playing.

#

Me u-8e32gd

brazen shoal
#

12x and 8x ads go missing with daily pass. Any fix for this.. it's been long running issue ?

fathom comet
#

Why ads on windows platform are not being fixed yet.Its been 3 months now. Getting only 20 ads in total for credits+Gas refill+tickets refill. Playing this game since 2019. Earlier ads situation was like Android platform

Is there any different ads condition for different platforms. In android I was getting ads like this below
1.Tickets (20 ads)
2. Gas refill (unlimited ads)
3. Credits multiplier (unlimited ads)

Plz solve it at earliest

robust quest
fathom comet
robust quest
fathom comet
old steppe
#

When are they going to fix the ads in the Huawei version?

pliant ore
#

I never get to watch any ad. Never. and it's on huawei. idk what u guys doing but you might be on anything but huawei ad issue😭

ivory condor
ivory condor
sinful crag
sinful crag
versed harbor
#

Huawei does not have ads more than 2 years ago

#

Get Honor, huawei is trash

slender portal
#

watcged an ad for more credits... didnt recive them

light spruce
pine bane
light spruce
pine bane
#

android does have adds, if you dont watch them then its another story

pliant ore
sweet owl
#

I'm a 23-year old guy with a job 😂

pliant ore
floral glacier
woven zephyr
lone nova
#

Android having ads issues
2 ads then no more ads
Happening since yesterday

left dome
#

No ads in android

desert igloo
#

Ads on Android are having sometimes upto about 3mins before another ad is available to watch when trying to refill tickets etc, it's very intermitent, sometimes you can watch 2 or 3 before there is a delay - this is NOT affecting Google Play Games beta for Windows, no delay between watching ads at all there.

subtle mortar
#

Same for we, "watch add" button dissapears and takes several minutes to reappear

tall breach
#

same here
fix ads on android

shut nova
#

Yeah same thing happening to me on android

oblique turret
#

This ads can’t close, plz remove it
Name: Gin
UID: u-3c967g3

icy dove
#

Ads are dead on android no ads after 1-2 ads. (Id, #u-ce3chd)

dull sparrow
#

Gameloft Team!
Wa are waiting for the answer about missing Ads!

rigid epoch
#

Watching ads doesn't give rewards on android

mental mirage
#

Watching ads to refill a ticket is not working, even though the advertisement (for example google ads) say reward granted and allow you to skip the ad. The game says synchronising, but nothing happens. (IOS)

lone nova
#

No ads on android

pliant ore
#

no ads on huawei

heady pulsar
#

I normally watch ads on Android but suddenly after watching an ad the screen remains black and the game has to be restarted.

alpine veldt
#

Ads still work, it just takes a LONG time for the 'watch' tab to turn white.

My wifi is fine...

gusty cipher
#

u-00cf8g completely has no ads on all available spots, and this tokens relay is soon expiring

hot snow
#

In this new update ads Loading time delayed per one after ads another...Fix it

indigo cedar
#

Oh my god, come onnnnnnn 💔angery anger

lone nova
#

Finally people are bringing up the issue

icy dove
#

Gameloft Please fix ads not showing after watching 2 ads it's taking too long to re-appear ..

frail apex
#

Why I had no ad can be view on the Android platform for two consecutive days? 😢

naive iron
#

Bugloft gg

gusty cipher
sinful crag
#

@naive iron@frail apex Reset game cache, open the game, wait for some minutes , then check the ad, if there's no button, try to wait a little more, if still nothing, reach out to customer care

naive iron
sinful crag
#

Contact CC

silent belfry
#

Once you clear the cache, you will only be able to watch one ad, so every time you want to watch another ad, you will have to clear the cache PepeFacePalm

steep ginkgo
#

guys is there something we can do with the ads ?

alpine veldt
hardy horizon
#

Oh, so the no working ads wasn't a me issue hmmtakenote

hot snow
#

Even Reset of Game... Still no ads... Fix it

lusty terrace
#

My ad is working fine

molten belfry
#

Ads crash after watch many times still black screen

lone nova
#

Are the devs ignoring this channel 🥀

molten belfry
#

Please Gl Fix this after watch ads finished and crash and freeze black screen

old steppe
#

Gameloft Team!
Wa are waiting for the answer about missing Ads in Huawei version 😡

hardy horizon
#

Still no ads... PepeFacePalm

woven hare
#

WHEN ARE THE ADS FIXED???????

tall breach
#

ads not working properly
we've to wait over 1-2 min to next ad appears
its not only my problem,many players have same issuesthousandyardstare

clever hull
#

ads not working on android

sinful crag
#

Devs aware of ad problems, thanks for reports

native fiber
#

The ads don't work well, sometimes they go 2,3 and the screen goes black, sometimes the game freezes

minor scroll
sinful crag
#

no eta

pliant ore
#

ad is never available for me

maiden flicker
#

Very scammy ad.
u-3ff355

stable tendon
#

i haven't had ads available for 4 days. resetted everything too...

molten belfry
#

Ads Rewards didn't recived bugged again...

fiery gale
#

When will Gameloft fix its ad system? After watching an ad, it’s taking nearly a full minute (sometimes a bit less) before another one becomes available. This started happening after the game’s latest update and seems to have gotten worse following the AWS server outage. ❗ ❗ ❗
obs. Google Play Version

mint mango
#

Same here

candid galleon
chrome quest
#

I'm playing on PC and recently tried the mobile version. As I didn't liked it I uninstalled the mobile game. Since then, I can't get rewards no more, I didn't even know that the mobile version has ads. I would even go watch some ads, but I can't now. Is there any solution to this? (I mean I don't get the logic behind this)

lone nova
#

Lost ur privilege

chrome quest
#

._.

lean gyro
#

U-8e32gd, please ban zynga poker ads as it will cause the ads go black screen after X button and unable to continue except restart entire game.

dark roost
#

Hello,

I would like to know what happens if I purchase the Bonus Pass Bundle (15 Tickets + MPs) from the Gameloft Shop while the same pass is still active on my game account.

Will the new purchase extend the duration of my current pass, replace it, or will it have no effect at all?
thx

civic yarrow
#

I can't see ads from yesterday idk why

pearl steppe
#

Why do some of the ads automatically send you to playstore, like where tf is the x button to exit it, it only gives me the option to go visit the site

clever hull
#

ads still not resolved after the update on android

coarse current
#

Yes, android ads issue exist even after the update.

tall breach
#

fix android ads whenjshrug

red yarrow
#

Ads are still dead, are you guys waiting for revenue to tank hard to act on it?

sinful crag
desert igloo
sinful crag
#

Android, do ads after finishing the races work for you

tall breach
fast nova
mint mango
# sinful crag Android, do ads after finishing the races work for you

Hi Hehe
Ads not work start at last Monday. About two to three days before special hunt 935 end.
Gas refill, tickets refill, multiple credit, All not Ok.
But very strange, there is a special time, ads is good. It is usually before legend store refresh about. For example, 2 am refresh, about 1 am the ads work and can get 15 ads. I just enough to get relay pack and free ads pack.

mint mango
#

Today about 2pm, ads work again. I use this period to get relay pack and free ads pack. Please inform Devs to solve this problem. Otherwise, how to get 42M credit to unlock ultima RS.

lone nova
woven zephyr
lean gyro
#

Worst ad ever, no option to skip. Hope the king just died and left everyone else alone

woven hare
#

This AD doesn't work
After skipping, game screen turns into black

proper kindle
mint mango
#

Why still no ads in android, when gl can reply????? Or they just don't care.

chrome quest
proper kindle
ebon mountain
#

Another ad bug that can't skip

pliant ore
#

ads still never worked for me
I didn't get to watch a single one from the day I started playing
u-12h4g04

chrome quest
proper kindle
chrome quest
proper kindle