🖥・windows-issues

[cerulean tapir]

i did achieve 37.9 with my 2* TSR-S which is 2734 but i dont think it is enough to give you 1 sec improvement from 1*

regardless if that account is actually cheating or not, i still have my back-up plan. i will get key from MP2

[uneven knoll]

Account sharing most prob, but with the info you gave me I cannot say if that's true or not. Anyway, good luck with mp2 (and yeah, next time if you need something from Switch platform get the Nintendo Switch role to access Nintendo Switch channels, since this is to report windows platform issues and we're going off-topic with this lol)

[cerulean tapir]

ah sorry but thanks for help 🙂

[bitter bluff]

wow these are some great windows issues

[hollow sinew]

what happened with the extra gas from Legend Pass?

[willow granite]

reedem code window not opening having issues

[uneven knoll]

http://www.gameloft.com/redeem/asphalt-9-redeem try here

[bitter bluff]

you cant redeem ingame anymore cause they removed support for whatever reason - yet they didnt remove the redeem options in the game

[queen python]

phantom2475 has been warned

Reason: Bad word usage

[ionic citrus]

@steel minnow I can't text you
can you send me a friend request?
will talk about ds glitch to patch it

[zinc frigate]

no use

[zinc frigate]

i already done that but its still not available

customer service said the bank is random

[fringe oar]

I used 1000 token to get syndicate coins and I got none. Please fix it

[grand maple]

What you see on relay offer, but you get road test coin instead. @steel minnow

[zinc frigate]

could you please fix it？i really need this feature

[steel minnow]

I can't add it to your account, that is not something within my power.

[steel minnow]

yes we're fixing it

[grand maple]

thanks mate

[stuck quarry]

@steel minnow Hello i made purchase to get Syndicate coins and i didnt receive them 😢 Do i get my tokens back at least?

[steel minnow]

we are discussing with the team, looking for solutions to compensate all players that purchased.

we won't be doing manual compensation at the moment, as it's a larger scale issue

We are aware of this issue and the team is working on a fix.

[stuck quarry]

Oh alright thank you for your quick response 🙂

[vague lintel]

https://cdn.discordapp.com/attachments/583231843873325066/1136221396217901067/image.png

I bought all this 6K of Tokens No DS Coin earning

[steel minnow]

we're aware, no need to send.

[vague lintel]

Pls at least I want claimed back my 6K Tokens
@steel minnow

[steel minnow]

we are working on a solution

please standby

[vague lintel]

do you needed my ID?

[steel minnow]

not collecting Ids at the moment

[twin badger]

See above. They are working on it. 🙂

[supple sundial]

this pack for faraday coins.this is error

faraday coins in the ds7

[stuck quarry]

So that means that there will be no more redeem codes anymore?

[mint rapids]

they will fix.

[naive radish]

chill theyll just rollback the purchase later

[supple sundial]

You need to contact gameloft for this. I'm a player too. You can state your status on gameloft

[vague lintel]

With TLE D8 GTO only give one pack not Two!

[mental apex]

@steel minnow ,No double bonus in the Hunt, Pass
the daily events I have

[twin badger]

They are aware of the issue and working on it. 🙂

[sand isle]

Does anyone else have a problem with the framerate dropping in the menu this morning? Until yesterday, everything was working perfectly. I have an octacore processor with 16mb of ram and 4gb on the graphics card!

[bitter bluff]

i dont think you can run asphalt 9 with 16 megabytes of ram, let alone windows itself

[steel minnow]

might just be your pc being slow, try a restart.

[steel minnow]

no need to be snarky, you know he meant gb.

[sand isle]

It's actually a problem with the x-box shortcut I use to adjust the sound in the game. Now I have established. Thanks for the reply Codin. And yes I meant GB @bitter bluff

[vague lintel]

May I ask, any update on the issue?

[steel minnow]

compensation will be announced later

[vague lintel]

ok, so will be Tokens refund or else, coz to be Honest 6K Tokens is quite a lot, I just want em back to my account, THKs @steel minnow

[cold dust]

I am unable to register (SIGN UP)...it keeps telling me my email address is incorrect
but I tried even my old email and same problem

[steel minnow]

can you send a screenshot of the error?

it will be sent later

[cold dust]

I will try to do it again so I can get a pick

[willow granite]

reedem codewindow not working

[sleek crescent]

MP2 not working

[vague lintel]

Got it @steel minnow , THKs

[stuck quarry]

I got it too 😄

[dusty ibex]

Hi, @steel minnow I think I updated Asphalt 9 legends previously on my PC, and now it doesn't launch when I click it. Maybe I should uninstall and reinstall? Also, if I do so, do I understand correctly that my progress and data is saved to the cloud, as long as I have my XBox live account signed in to it? / linked to it?

[vague lintel]

I also firstly accidental Ping your name, BTW Congrats what a relief

[stuck quarry]

Oh i didnt notice but its okay 🙂 its good we got it

[steel minnow]

yes you understood correctly, feel free to uninstall and reinstall.

[dusty ibex]

Thanks.

[autumn ibex]

Hello, @steel minnow , I would like to know when the gasoline visual bug will be corrected? Since this directly influences the refueling of the cars

[steel minnow]

no ETA

[near dagger]

im not geting my ds coins or tokens to make up for the relay packs not working @steel minnow

[steel minnow]

did you buy the relay packs when they were wrong?

[near dagger]

I think so but im not sure

[jade spindle]

Huh ? XD

[near dagger]

im preaty sure I did

becuae there was opne that I baught but I didint get any reword but my tokens didint stay but then the next day they were back @steel minnow

[steel minnow]

what next day?

we're talking about today's relay.

[near dagger]

???????? todays worked

[steel minnow]

ok?

then what is the issue

[covert needle]

wait? is the compensation reward only to those who have bought from the relay packs? Bc i didnt get anything @steel minnow

[near dagger]

the other really packs werent working for me

[steel minnow]

only for those taht bought yes.

[steel minnow]

only compensation was sent for the DS relays.

[near dagger]

ok\

[vague lintel]

Try Close and Open

[covert needle]

will they bring SC re-lay packs sold for Season tokens?

[steel minnow]

contact customer care

they will reimburse

[dusty ibex]

@steel minnow I have a question. Does my data sync from my XBox live account on the the macOS version of A9Legends?

[uneven knoll]

Codin 69 here. No, you can’t, it doesn’t support cross save between platforms but you can transfer you data to another platform contacting Customer Care but you can only do it once.

[dusty ibex]

Ok.

[grave pawn]

car tickets does not show correctly after update

[devout needle]

i claimed xbox gamepass redeem in windows for sport cars bundle but ingame it doesnt show anything, i uninstall and reinstall the game and microsoft store installs it with the bundle, but as i said the bundle doesnt show me any new car

[cedar sun]

team is aware but no eta on fix atm, but you still get all your gas from LP so no worries

[cedar sun]

Try with customer care, instructions on how to contact them are present in #📌・rules

[kind cedar]

didnt help

i didnt get any reply

[bright shell]

problems with the game

[earnest leaf]

Redeem code not working

[unreal smelt]

same issue

[lyric temple]

didnt got the compensation and seasonal tokens

[manic raptor]

I have not received compensation for the tokens I spent on the relay before it was fixed. I inform you that I have not received it! my ID is w-g9684

[cedar sun]

try through the link https://www.gameloft.com/redeem/asphalt-9-redeem @earnest leaf@unreal smelt

[steel minnow]

what are you trying to redeem and where?

[steel minnow]

we are looking into it

[unreal smelt]

the prime code

[earnest leaf]

Amazon prime

[steel minnow]

please use the link sent by Hehe above to redeem it

[tough delta]

w-gec57g

[earnest leaf]

got it!!! thx!

[idle belfry]

@steel minnow i didn't get the compensation my id is w-56gc73 pls check it

w-56gc73

[tiny moon]

So I got a message telling me that my account had gotten banned cause it stated I was using an exploit or something even tho all I do is spend my money on it and grind the game out. I have no need nor want to cheat on a game I'm absolutely having fun with and it seems to me that someone or something has placed a false ban or complaint on my account

[idle belfry]

@steel minnow

[idle belfry]

@codin pls check

[kind cedar]

do i need to send my player ID or something

[covert shuttle]

I'm playing on Steam and I want to connect with Xbox to play with my frens.
What to do about this

[keen torrent]

I havent recieved my supposed 50k season tokens. Please check w-e456ch

[bitter bluff]

go onto the xbox/ms store version and go to the same screen there, generate a code, then copy/type the code into the steam version

[swift sparrow]

Me neither sad tho

oh wait this windows not iOS nvm

[idle belfry]

@steel minnow pls check

[deft cape]

Why is it impossible to register for the revuelto challenge? tried yesterday (blank screen) and today:

email is incorrect...

[thin crown]

i need some code

[formal minnow]

Thank you Gameloft. You came through. That's exactly how many tokens I lost due to the issue. Much appreciated.

[thin crown]

I new in asphalt . i need advice to strengthening my account

[idle belfry]

@steel minnow pls check

[kind cedar]

I need help with the game's parental controls

[uneven knoll]

Can you elaborate more this please? Did you try connecting your xbox/steam account?

[uneven knoll]

What happens?

[tame tendon]

Anyone with the Revuelto event not showing? and what's needed to solve it?

[covert shuttle]

the probelm is i can't even open my asphalt 9 ms ver.

[bitter bluff]

congratulations for leaving out crucial info

[covert shuttle]

crucial info?

[kind cedar]

i dont have access to online events, multiplayer mode, clubs and connection codes, icant generate connection codes

[deft drum]

I have lost my Revuelto epic import parts I earned in the last event on april... they are not in my garage... i have not sold it .. please review @steel minnow

[idle belfry]

@steel minnow pls check

[thin crown]

I misspelled the word

[stuck quarry]

hola

hi

[thin crown]

hi

[stuck remnant]

@steel minnow clash warmup on Windows hasn't started. It has started on Android and IOS.

[keen torrent]

@steel minnow Im yet to recieve my 50k season tokens. Please check as its hindering my progress in this DS. ID: w-e456ch

[keen torrent]

@steel minnow please do check

[delicate hill]

@steel minnow I didn't get the conpensation my id is w-481331c

[idle belfry]

@steel minnow i haven't got my compensation pls check w-56gc73

[stuck remnant]

@modest fern do you know who I should contact about this. Clash is supposed to start on Sunday (when no one might be on) and warmup hasn't started on Windows while it has on Android and IOS. Codin fixed this manually doing something last time but can't get him.

[stuck quarry]

I don't have LP car hunt in the game... Why?

[cedar sun]

@keen torrent@delicate hill@idle belfry Customer Care for the compensation, not Codin

[delicate hill]

ok

[zinc edge]

i just logind ant got this car. whats does that mean? i just want to be safe i didnt do any purches

[woeful yarrow]

i clicked on race when there was 1 fuel and i couldnt even get any pop up even showing the screen and my fuel is gone

[keen torrent]

ty

[stuck quarry]

Im still have this visual bug, i cant refill as i wanted and it doesnt refill automatic after 24hour, when will be fixed?

[timber pelican]

best bug

[oak silo]

is it the fuel visual bug that occurs when you have the season pass?

[stuck quarry]

Yeah, since last season pass

[oak silo]

same here, I hope it would be patched soon

[frank remnant]

It also happened to me?

[cedar sun]

Everyone not just you 2

But the fuel is still there, just the count doesn't display the extra slots

Fix to be announced

[kindred niche]

i found a bug , but im not sure ...
i noticed that my nissan 370z neon edition ranked 2138 (3 Star) , can go upto 278kmh during shockwave but can go higher upto 290kmh during perfect nitro ....is that bug ??? if it is can anyone pls fix it ....and help star up my nissan 370z neon edition to 4 Star ...plssss

[cedar sun]

It's intended, there are many cars in A9 that go faster in perfect nitro

[kindred niche]

ouh .... damn i only know that now

[kindred niche]

thx , for helping me out and let me know it

[keen lagoon]

Yeah it happened to me too and later they told me I successfully registered.

[orchid cedar]

No clash in windows yet??

[stuck quarry]

Hehe said that "Codin does not alter clash, the devs are already aware of the problem on windows and answer tba"

[errant shuttle]

Also me I have the same

[errant shuttle]

It says coming soon

[clear frigate]

when will windows be able to register for clash? Under 3 hrs left?

[silk briar]

FIX THE GAME!; Multiplayer is broken; Nothing is a knockdown for me; I have good internet connection, but shockwave hits; 360 at landings; Riding on top of someone are no knockdowns; But I got knockdowned while drifting into someone who was also drifting; Also hitting each other is just gambling what happens; Sometimes you fly away and someone the most light cars like Ultima RS are just unmovable, even if you come with a higher speed advantage;
At last people with bad connection has too much advantage in multiplayer; They are ruining most of the runs, because they just can have contact and standing still and another moment they are just invisible and be miles away in just a second

[kind cedar]

Does anyone else has a problem or had a problem with the game's parental controls?

[summer lotus]

I didn’t find revuelto event in tle section in i successfully registered the in game details

[uneven knoll]

It’s currently appearing as a TLE

[bitter bluff]

the event shows up regardless if you registered or not

[errant shuttle]

I register 2 Times it says site is cached please try again

[waxen gorge]

I can't redeem the code because I see a white screen all the time

[bitter bluff]

you cant redeem ingame, redeem on https://www.gameloft.com/redeem/asphalt-9-redeem

[idle belfry]

@steel minnow I cannot access ads

[short lodge]

why will i have this bundle for 3 years

[uneven knoll]

You lucky

[waxen gorge]

what is my player id?

[waxen gorge]

its nick?

[uneven knoll]

It's literally top left on loading screen

[waxen gorge]

thx i see it

[loud falcon]

‼️ sometimes lose control in nitro wave, in all game modes (mp1, mp2, daily events) @steel minnow (the game stops accepting left and right presses)

[steel minnow]

could you try a different keyboard?

[loud falcon]

No. It's not just me. Let's see how many players react.

[steel minnow]

I asked if you could try.

[loud falcon]

I can try on the old one, this bug occurs randomly (or not), so it will take some time.

[hexed stream]

@steel minnow hey bro . is the team have an answer for the Delayed on the Clash in Windows/Steam/X-box Platform yet . or it cant be fixed till next Update?

[steel minnow]

I've escalated once again

[cedar sun]

Exclusives became 1 day not sure if error or intended (egoista trion etc)

[steel minnow]

checking

[finite sphinx]

hi :)

[mental apex]

@steel minnow today there are no ads anywhere

[woeful yarrow]

played a race game automaticcally threw showing network not syncing even though my network is on etherent and constant neither i got the money for the run the fuel was taken also (was 4-10 agter race its 6-10).

[steel minnow]

did it happen after you alt tabbed before the game?

[woeful yarrow]

no no nothing just played the race finished it at the screen where it shows the coins the game loaded and sent me to that screen no coins gained but fuel lost

[steel minnow]

odd

I don't think our QA team can replicate it with the info given, sadly

[woeful yarrow]

like i showed my connection is strong for this game i suppose
it took like 20s on the coins screen and that went to the ds screen didnt took longer time though

[steel minnow]

yes, it was unlikely that your connection was the issue

could have been a server side issue

hard to say with no other info

[woeful yarrow]

aight ig gotta wait another minutes to get fuel and repeat || was the only lucky run of the day ||

[waxen gorge]

where i do quest apply import parts to a car

[twin badger]

Once you upgrade a car to a certain level, you can apply import parts on it.

[waxen gorge]

thx

[faint terrace]

In the shop (Special Offers) there are packs for all the cars except Vanda. Is it intended or a bug? Since this car is needed in the Regera event it should be available too.

[uneven knoll]

It’s available in the second multipack

[faint terrace]

I mean packs like these ones

[waxen gorge]

how i do perfect nitros?

[bitter bluff]

#🖥・windows-issues is not used to learn the literal basics of the game

[round spindle]

Sometimes the issue comes from your ISP. They block the traffic to the Game servers.

[keen wyvern]

I've been having network issues too for the past two days

[ember zephyr]

activate nitro, then wait for it to reach the blue part, then tap again.

this is explained right at the start of the game, and theres no excuse since it is impossible to not have the tutorial, so please pay more attention next time

[kind cedar]

Still waiting

[keen wyvern]

The game manages to open but no events loads

[woeful yarrow]

i think i showed what my internet speed is and i neever had this type of issues

[uneven knoll]

Internet speed ≠ ISP

[tall quail]

I have also faced a similar issue,
But it was more weird.
In DS7, I completed BTD2,
And went on with BTD3, don't remember the progress on BTD3, but I remember very clearly,
That I have completed BSD2,
But next time when I opened the game, I was on the last race of BTD2,
And I can't say if I lost progress at other events too or not.

[tall quail]

This was on Android.

[woeful yarrow]

Ik that it's internet service provider

[bitter bluff]

yeah but thats still completely unrelated

the isp blocking certain servers or websites has nothing to do with your speed

[round spindle]

yes, The speedtest is the connection from the browser/app to the Speedtest servers
and they are different with the Game server. I mean the ISP can block or set the limit bandwidth from our computer to the Game Server

[timber spire]

anyone else having connection issues ? , Game isn't loading for some of us in Australia atm

[median rune]

the same here screen keep endless loading about 45 minutes !

\

as you can see my internet connection is good.

its good now i reset the data . 👍

[steel minnow]

update your game

[sinful hull]

Yes It happens with me too... 😒

[covert shuttle]

actually can i have two pc linking the same account?

[cedar sun]

yes

[green flume]

just transfered my account to Windows(from Android) and why am I on a different legend pass?

isn't the Jaguar XJR-15 supposed to be the pass car?

[uneven knoll]

Looks like your account is considered as a new one and you got the newbie LP instead

[green flume]

whut da heelll!!

[uneven knoll]

I'd contact Customer Care again, I can't believe they also made LPs for new accounts lmao

[green flume]

Great, now I've got to go back to juggling chats just to get a response 😢

[green flume]

seems like I can't get a response on using the customer care button on PC(help shift chat in browser). Every chat has had zero response. While on android, every chat has been responded to. I've even sent a ticket the old fashioned way

[stuck remnant]

You could just complete this beginner legend pass and you will get the normal pass but you will need to complete the 4 chapters of mission in 1 or 2 days which will be remaining of the season.

Once the 13 day period is over you will get the normal one but It will follow normal schedule so you will only have 1-2 days to complete it. The beginner pass gives a lot more tokens so could be worth getting both.

[green flume]

not a bad suggestion. I doubt I will be able to finish in time but I guess it's worth a shot

[stuck remnant]

Just check how much time is remaining. I think current legend pass has 14.5 days remaining or so. So if yours ends in 13 days you will only have 1.5 days to do it.

[green flume]

actually, I think I can finish it now. they gave a tier 1-15 skip and i think I can get to 25 with just one chapter from here. I am on 19 now

[stuck remnant]

I meant the time; even if you finish the pass. You will need to wait for the period mentioned in the image to expire before you get the current season pass.

[green flume]

unfortunate +hopium

[stuck remnant]

But your purchase of the legend pass is just for the newbie legend pass it won't last for when the current season pass comes

[green flume]

yeah, at this point, it is what it is.

[golden violet]

hmmmm

[keen wyvern]

Same here

[keen wyvern]

It's updated

I updated it worked and for some 2 days but now it doesn't load any event

[golden violet]

asalmo alaikom

[green flume]

update: this was from the "deactivated" android account customer care chat.

[stuck remnant]

Did you create your account within the last 2 weeks on android?

[solid vale]

why is there three carhunts?

[cedar sun]

Intended

[solid vale]

not bug?

[bitter bluff]

they just said its intended

[solid vale]

ok

[visual plume]

this is a visual bug, its been here since the start of the event, you get the extra fuel slots but visually it does not update the fuel slots. It can get confusing somthimes...

[visual plume]

For now I only know that it is on xbox,steam and windows. Other devices I can not confirm.

[bitter bluff]

update caused this, everyone experiences it

[visual plume]

aighty.

[rocky chasm]

I have a problem, I don't know if it's a bug, you'll see I play on PC and I made a club and I want to invite my friend who plays on Android but when I look for him by his id it doesn't show up and when he looks for the club that I made it doesn't show up either what can i do to fix it

[bitter bluff]

the game isnt crossplatform, which means windows users cant play with or against android/ios players

[rocky chasm]

😔

[bitter bluff]

if you want your friend to join your club, they have to play on the same platform as you do - in this case, windows/xbox/steam

[loud falcon]

mp2

[green flume]

I've had the accout for 2 years+

[hasty latch]

🅶enius 🅻aymans

[stiff nova]

anyone know what these artifacts are due to?, it only happens to me with this game

[loud falcon]

it happens all the time.

glitch apotheosis ...SEGA 8-bit mode 🤣

[stiff nova]

So is it normal these errors in the game?

[clever eagle]

It started two updates ago, it is very prominent in Auckland, a little in Nevada and also shows on this new Tuscany map. GL obviously can't be bothered to fix it, even though it could cause some issue with those with epliepsy (ironic, given they added that notice to the games load screen). I have found to reduce it take off "Bloom" in your graphics settings. It doesn't get rid of it, but it does reduce it, especially those big blocks on the screen.

[stiff nova]

Oh thank you very much, you are right in Auckland this effect is very remarkable.

[karmic bane]

Idk why my G923 wheel doesn't show up in the settings???

[rocky chasm]

I have been playing multiplayer and it has happened to me that there are players with whom I cannot collide, I transfer them as if they were ghosts, is this normal? should I configure something so that I can do it, also when a player crashes he appears quite early with a kind of Red aura, is it some kind of nitro? It's really annoying. I've lost all the multiplayer races because of that. I don't know if it's a bug

[uneven knoll]

There’s ghost mode in the first 15s of the race to prevent collisions between cars, and the red aura means that they have unstable internet connections.

[rocky chasm]

I mean in the whole race I transfer them there are only a few with which I can collide

[twin badger]

If you haven't progressed too much yet, trying it on Google Play Games beta might be worth a shot.

[uneven knoll]

Hold on, are you playing the Regera mp series? Because in that mp ghost mode is always on.
If you’re playing classic series, prob you or other people have bad connection, that can cause things like you mentioned.

[bitter bluff]

if people flash red in the race, they have a connection so bad that your game cant properly sync itself with what theyre actually doing, which causes them to lose collision, which also makes you phase through them until they stop flashing

[boreal haven]

faraday future's glitch doesn't seem to be fully fixed

[patent quail]

my asp 9 is not installing

it says there is an error

in ms store

[bitter bluff]

this channel isnt for microsoft store related issues + theres so many errors, saying you just "got an error" wont help you or us

[patent quail]

no problem just asking literally i did it many times

[stuck quarry]

@steel minnow
change task please i can't finish this task and not in career too

[bitter bluff]

codin doesnt manage the missions and these missions arent even hard

[floral bough]

???

even my daily events bugged

[queen python]

theeliaxalelegends has been warned

Reason: Spam

[median rune]

@floral bough , i having the same issues ,i c'ant play noting no mp's,daily event,special event !

i reset the game and my internet is good the issues is the same.

[uneven knoll]

ISP issues prob?

[median rune]

but it is on 2 pc it can't be isp !

[floral bough]

bro i need to win the gp

[floral bough]

@steel minnow

[median rune]

i am trying to work on the problem but i will try untill it resolve !

[bitter bluff]

maybe try the steam version?

[median rune]

i dont like steam only xbox version.

ok now the problem is getting worst i am getting connection error, i will try to restart the modem and see what happen !

[spring rover]

the same at this hour...i have the grand prize and something else to do and nothing works! no more events, multi and reputation at zero!

[main pier]

PC servers not working? I tried with my xbox serie x it works can someone confirm?

@spring rover tu joue sur pc ou console ?

[spring rover]

pc

[main pier]

effectivement je joue sur pc aussi les serveur ne marche plus par contre sur console ca marche

[uneven knoll]

Works fine here

[spring rover]

problems only on pc, not on the other platforms

France, and some people don't have problems and other have according to their region

[main pier]

switch user ?

[uneven knoll]

I'm also playing on Windows, on a different country. Looks like it's an ISP issue? idk

[main pier]

no works on serie x not on pc

[uneven knoll]

That's weird

[main pier]

yep !

@steel minnowPC servers not working in france ?

[main pier]

ok it works again

[upper flame]

hello is ther any problem with codes couse they never work for me

[cedar sun]

You're late to redeem i guess because the codes are limited to x amount of people each time

[finite granite]

+1 pc not working at all and lagging

[woeful yarrow]

15th time i got this issue in past few mins only ( getting 1 race after 3-4 tries of this one) AND YES MY INTERNET IS WORKING PERFECTLY FINE

[woeful yarrow]

@steel minnow issue still coming

[rapid hill]

Say today is the S rank day but is in fact Thursday not Friday.

[uneven knoll]

?????
It works as intended, prob in your timezone is not Friday but in other countries already is. (UTC for example)

[rapid hill]

Ok makes sense thanks

[uneven knoll]

Yeah, daily events resets at 00.00 UTC so take that in mind

[karmic jungle]

Nooooo

Anuncios

[dreamy gale]

multiplayer or club racers work too

[keen wyvern]

Same here been happening for the past 5 days. I guess @steel minnow Is Just waiting for the issue to develop into a bigger one. There is something weird tho when you check for blueprints on the DS7 Nissan it shows you that you can get it at drive syndicate but the events don't show. No event shows @steel minnow!!!

[keen wyvern]

No, I don't it's that. It's happening to more of us(windows players). Don't you notice that almost every day someone new reports?

[keen wyvern]

Windows is getting a lot of event issues please @steel minnow please help us fix it

[keen wyvern]

That's what has been happening to me. It opens for a while and just when it's about to connect it says network error and then it goes back to normal. When check for Nissan glow car (or something like that) you see the option but the event doesn't load

[keen wyvern]

I feel like Xbox is a little different from PC.

[keen wyvern]

Mines still not working tho

[twin badger]

"Windows" means like 3 different versions for this game, so it is not that straightforward for the devs. At least I do not have any major issue with A9 on Google Play Games beta.

[bitter bluff]

cause thats android

[warm seal]

@steel minnow @modest fern @sweet quarry Look it's been more than 1.5 years already since I'm playing this game and I never saw a possibility to unlock this car Aston Martin V12 Speedster.
Is there any chance to have at least money packs for it? A hunt would be better of course 😉

[random dove]

Hello, i'm having trouble signing up for the ruvuelto event

[steel minnow]

you likely registered already

[steel minnow]

Will share your suggestion with the team. NOT a "windows issue" though, please keep this channel for bugs.

[warm seal]

sure, but I can't find a channel for suggestions anymore 🤷

[bitter bluff]

this belongs in #💀・cheater-report + you can report them right there

[round spindle]

I face this issue today ... after that I install the 1.1.1.1 VPN and everything works well. One thing I can guess that is ISP block the connection

[mental thorn]

Every time before I log in the game, I need to delete Web proof in Control panel (this only happened on Microsoft store Version). When will you fix it ? Or I cannot make purchases in Shop → Special Offers. This error has been on Microsoft Store version since about 2 month ago!

[warm seal]

what do you mean by "delete Web proof in Control panel"?

[mental thorn]

Well, is there anyone else can understand Simplified Chinese?

@warm seal↑That‘s it

I need to delete this every time when I log in the game if I wanna play Grand Prix

[warm seal]

😮 can't say that I understood a thing! 😄 can you click on the address bar, you have there three items. it might give an English path after clicking on it 🙂

[bitter bluff]

its this

[keen wyvern]

I don't think it's I.S.P. cuz i just started playing on android and it works perfectly

[keen roost]

im stuck on the update screen. i think its already updated because Steam didnt allow me to update it.

[keen wyvern]

Dude I was so wrong it's working now. Sorry @steel minnow For distribution you.

[uneven knoll]

Did you try reinstalling?

[keen roost]

i just had to rest my devise 3 times...

[fleet reef]

Hi ... I got an issue ... none of my Daily or Season Games will load ... about 2 hours ago I accessed the Daily Games to claim rewards, but not long after that ... the Daily & Season Games stopped loading ... now can only access Shop & Career ... but couldn't get Career triple rewards Ads bonus cause couldn't load an Ads (game just closed) ... Any ideas to fix???

[fleet reef]

Also ... I get this message when I reboot ... my internet is working fine for everything else... when I retry it goes back to above scenario ... btw ... Acer Laptop about 2 years old and "w-ch86f73"

[round spindle]

On my country, ISP does not block any time - it is around 7PM until 10 PM. Others time works well - I notice I can play with VPN at the limit time. But maybe depends on country, ISP ...

[warm seal]

nice, thanks!

[midnight mason]

I tried to stream via Twitch while playing Asphalt 9: Legends but my video got muted. Any idea why?

[mental thorn]

Yep, thanks

[silent pier]

Hi

[graceful sun]

it is on Steam

[fast ginkgo]

its on microsoft store too

maybe its not available in your region

[graceful sun]

but if he cant find it on microsoft store he can download in on steam

[warm garnet]

all my tokens were randomly deleted when I startet the game about 50 of my 2200 were left and I havn't spent a single one of them. Any fixes? Any way of recovering them?

[cedar sun]

contact customer care, they will check activities that happened in your account and tell you their decision, links to CC are in #📌・rules

[warm garnet]

thx

[azure sleet]

Hello id like to establish smth, so i downloaded asphalt 9 on pc but still have my data on mobile, i want my pc to join the club i made but it wont pop up.

[lost ibex]

this game isn't cross platform. so each platform has it's own data. you can transfer your progress only once. contact customer care through the in game button for that

[tidal tide]

i login now after studying for 4 hours and see this

can someone please help me im in the middle of a clash

im going to assume its maintenance

[karmic jungle]

I can't see the ads
and the credits they give I'm losing

Plataform Windows

[azure sleet]

No i cant join my club

[uneven knoll]

So basically you want to join the club you made on android from a pc? You can’t, they already said that the game isn’t cross platform, meaning that clubs made on android only can join android players

[azure sleet]

no ios

oh i get it

[stuck quarry]

I'm trying to redeem codes in the offical site but it says this. Multiple errors dectected.Please wait One minute to Redeem a code.

[keen wyvern]

Try using the 1.1.1 vpn

I think it's called Cloudflare Warp?

[tidal tide]

Last night it just started working but thanks for the help

[fair lynx]

cant watch ads on steam platform any idea how to do it ?

[round spindle]

This is a bug, no Ads on Steam

[fair lynx]

i see thx

[bitter bluff]

its not a bug, ads arent allowed on steam due to steam tos

[cedar sun]

zz faster than me

[uneven knoll]

nyoom

[round spindle]

The bug is displayed watch ads button but there is no Ads

[uneven knoll]

But there aren't ads because of Steam TOS as toxxy said, not because they messed up setting something (bug). They just forgot to delete the relays and other offers with ads from the Steam and Xbox version since both versions are based on MS Store ver, which allows ads. 🤷‍♀️

[halcyon elbow]

The gas tank is displayed as full when it isn't :

[bitter bluff]

considering these relays show up at random, it can remind you about the offer spite not being on the steam version, meaning you can load that version that gets ads to get the relays

[covert needle]

I dont have the Huayra BC and bc of this i cant advance in the SE. It seems unfair that i get stuck, just because i dont have one car. I checked, and i have done all the possible requirements in each stage i can possibly do appart from the ones for the H-BC and the ones in stage 13 were i need to do 3 requirements which brings me to 299, ONE requirement away from unlocking stage 14) Pls bring down the requirements to unlock further stages, thanks @steel minnow

[steel minnow]

Hi, we're not able to lower requirements for this. That said, you can unlock the Huayra still if you desire to further progress in the event.

[raven crag]

haha I asked the same thing yesterday & found out a way: I downloaded asphalt 9 from the Microsoft store on pc, made a new account on there. Went on steam account, clicked connect, then the xbox button, and generated a code. Did the same thing on Microsoft one but clicked the steam button and entered the code. It merged the account and deleted the Microsoft account, and then when I logged on the Microsoft asphalt I was able to watch ads. You’ll get access to ad packs and triple credits too.

[fair lynx]

thx

[fair lynx]

worked perfectly

was just in time as well was gona expire in 15h

[fair lynx]

what is this triple credit?

[raven crag]

ah from races, you can watch ads for triple credits. after the race (may take a few seconds) it’ll pop up

[fair lynx]

i see thx

[covert needle]

Ok, thanks for the answer

[vapid river]

Stage 16 needs to remove Vanda for 6 shockwaves as a minimum requirement.

[long pagoda]

whenever my reputation levels up, the spinny thing on the loading screen and the words lose their textures and become blocky.

dunno if that's a bug or not

[bitter bluff]

obviously a bug, and one thats been present for a couple of years, though you honestly shouldnt worry about it

[queen python]

Koenigsegg BongKo#1536 has been warned

Reason: Bad word usage

[limpid valley]

@steel minnow Yesterday I have 19 bps today they were 15 what happened ?

I was planning to buy these 3 bps and star up

What gl is doing with my account ?

[main chasm]

how to increase fov

[bitter bluff]

you just dont

fov is tied to the 4 camera types, use action if you want the highest possible fov

[main chasm]

thanks

[vapid river]

@steel minnow

[feral scaffold]

redeem code buged

Site didn't open

[cedar sun]

https://www.gameloft.com/redeem/asphalt-9-redeem

[daring blaze]

Same here, all my team mates have the same issue, 19 players

[bitter bluff]

everyone gets this blank screen ingame cause the devs never updated the link

[uneven knoll]

gg

[feral scaffold]

I used that site but I didn't recieved the gifts yet. It has been 12h or something

[cedar sun]

Did it say claimed successfully

And did you use correct account id

[feral scaffold]

I didn't used the W- before the id

[cedar sun]

You need to add it

[feral scaffold]

ok so

@cedar sunThanks, now I got something, I'm not sure cause I was reseting but I notice I have more green tokens than before

I tryed again with the w-

[grave galleon]

скриптованная помойка!ъ

[kind cedar]

still waiting for a solution, customer care didnt respond

[round spindle]

What is the browser you are using?

[neon socket]

hey, how can you add friends? if you can.

[uneven knoll]

In-game? Not possible

[neon socket]

in general? out game. like to play against them. you can't?

[uneven knoll]

Nope, but the closest thing you can do is club races, if you have a friend that is on the same club, you can create club races

[neon socket]

sigh thank youu but i can't find the same club they're in. typed in the tag and everything 😫 . we have different lists of clubs.

[uneven knoll]

Is your friend from another platform?

[neon socket]

what's a platform?

[uneven knoll]

I mean, if your friend plays on Xbox, iOS, etc
I'm asking because there's no crossplay in the game yet, meaning that players from Android and Xbox or iOS (for example) cannot play together

[neon socket]

ahhh got ya. i believe that's why. thank you, i understand now.

[covert needle]

Theres nothing Codin can do about that, u just need to either/ check your Internet srength, and/or (if you have a PC) That your Ethernet cable isn't damaged. If all is good, force reset the app, or uninstall and reinstall the game, if the problem still continues... then idk what to do. sorry, hope that helps

[bitter bluff]

if the ethernet cable was damaged, he couldnt even get internet lmao

[balmy wedge]

I'm getting this bug after usually 30-60 mins of playing, my game starts to bug and does this during mid race, and its almost unplayable after that. restarting the game works but its annoying especially if you are in a mp race or doing something important. https://streamable.com/y97xb9

[silver ingot]

same on my nintendo and pc

[steel minnow]

hi, is this on PC or xbox?

which PC version, if PC

[warped mirage]

[ANNIVERSARY GIFT ISSUES]
near 2 month are gone, I did not get any gifts. Does GL forgot it? 🤔 Thank you for your patience and we apologize for the inconvenience.😆

[flint slate]

regera is supposedly out of fuel but after buying LP, it's back to 3 fuels that are unusable

[warped mirage]

#🔥・hot-topics message

[balmy wedge]

Windows 10

[steel minnow]

contact customer care

[civic shadow]

how already 3*

[bitter bluff]

regera is a car thats been in the game for almost 3+ years, not to mention this is the 2nd rerun of the regera event

[oblique garden]

my asphalt is laging

[bitter bluff]

youre gonna have to be more specific than that

[woeful yarrow]

@steel minnow need to ask smth for my friend if i may ask you

he wants to transfer his game data from android to steam platform ( so do he needs to make an account on the steam platform or on windows first and then transfer it to steam) can you please clarify it please

[uneven knoll]

Technically yes, because he needs to contact customer care from both devices (first on android, and then on steam when CC tells you to do it) to move his data

[woeful yarrow]

directly steam is possible or first windows then to steam ( i never tried the thing so idk about it ) please dont mind it

[uneven knoll]

It’s the same thing, Steam/Windows/Xbox have cross-save so

[woeful yarrow]

but like || he's handling 2 accounts atm ( one windows( rn on xbox ) and other one on android
so it wont matter if he gets 2 acc on pc? ( like they are having there separate apks ? to run on?

[kind cedar]

my internet is fine, i tried reinstalling the game

[orchid tangle]

Why is there no Paris tracks in Club races? but the latest additions, like Greenland and Tuscany are there?

But it is available in split-screen mode.

although only 2 tracks in split-screen mode, Metropolitan and Through the City.

[gloomy orchid]

Not able to access club chat and Grand prix

[kind cedar]

Same with me

[gloomy orchid]

i restarted the game, and it works now

[kind cedar]

Hmm
How do you restart the game?

[bitter bluff]

you close the game and reopen it lmao

[kind cedar]

Oh, yeah I tried that once, didn't worked

[woeful yarrow]

getting this issue any solution please?

[woeful yarrow]

@steel minnow My friend needed a confirmation that the account will be transferred to steam only rather than Xbox because he already have a windows account and fears that the transfer may over ride the Xbox account

[steel minnow]

Your friend should know that having multiple accounts, especially on the same platform, is against ToS

[woeful yarrow]

Understood! i will let him know right now . tysm <3

[rapid drift]

Is there some sort of exception to people who spend money on the game. As far as I know they don't get banned

[steel minnow]

That is not true

[bitter bluff]

restarting steam should work, think thats what i did when it happened to me once

[stuck quarry]

When I try registering for the lambo event, it keeps on telling me that I wrote the wrong e-mail, even tho it’s correct.

[bitter bluff]

because youve already registered

[dire whale]

i can play now cos of update

can any1 help me ?

pls

[bitter bluff]

youre being too vague

[dire whale]

huh

[icy shuttle]

hello

[queen python]

relium_1 has been warned

Reason: Spam

[visual lotus]

Salut les gars si il y a des français ici je donne un code amazone prime qui peet d’avoir 100 000 crédit et 150 jeton venez mp

(Je joue au jeux que sur switch et je ne peut pas mettre le code sur switch c’est pour sa que je vous le donne)

[icy shuttle]

does anyone know how to link my asphalt 9 legends account from steam to xbox

[round spindle]

This is on android bug It should be same for all platforms @icy shuttle

[spark storm]

Why i cant upgrade laborgini SC18 in the special event? I am getting an error

[spark storm]

This is about Stage 5 in the special event.

[wispy trail]

bought a pack for sc18 key pack, and havent the key..

purchase was successful, and nothing

[long pagoda]

not sure if this counts as a bug, but i was playing my second race in a multiplayer league. My NSX 2017 is only rank 2300 or so, and i was pitted against two rank 3700+ players. This seems pretty unfair

again, not sure if this is just bad luck or not

[bitter bluff]

multiplayer queues you with players at a similar rank to you on the leaderboard and not car rank (this isnt asphalt 8)

[limpid valley]

First you people said this :
Legend Pass Benefits
The Legend Pass will be even more useful during a season, as not only will it be one of the key sources for Season Tokens, and it will also provide you with a unique bonus at the end of the season, as it will double the Season Token to Token conversion rate from 3% to 6% up to a maximum of 2,000 tokens per season. This means that you will get double the number of Tokens you would receive when your Season Tokens expire at the end of each Season.
For example, let’s say you have 10,000 Season Tokens left at the end of the season:

• Without Legend Pass (3%): you receive 300 Tokens
• With Legend Pass (6%): you receive 600 Tokens
  We hope this new currency helps provide even more choice in your rewards each Season, no matter what part of the game you most enjoy.
  Now this :

Why they will be gone ,they need to be converted to tokens

@steel minnow Whats this ?

[steel minnow]

They will be converted to tokens within that maximum cap of 2000 tokens. Any remaining season tokens above that cap will indeed disappear

[wispy trail]

@steel minnow pls help me with my ticket.

[steel minnow]

which ticket? 🙂

[wispy trail]

Lilia wrote to me, for checking.

bought a pack sc18 but have nothing

[steel minnow]

that does not help me.

kindly refer to this part of #📌・rules

[wispy trail]

I know where it works, but it doesnt works.

[primal gulch]

Fix the MP servers

[long pagoda]

thanks ^^

[stone ore]

@steel minnow , @gritty junco I came to know that this pack gives out Decal instead of key, even though this pack has only one card

[lucid axle]

what a divorce. why don't you give me the key. Nowhere is it indicated about the possibility of a key falling out.

[cedar sun]

[cedar sun]

Buying the key offer gives you a decal instead?

[cedar sun]

Looks like Customer Care thought you meant a Gacha pack, can you reply and clarify that you got a car decal instead of the key, or start a new request, they should fix the problem if the offer does drop a decal instead of a key

[lucid axle]

Yes

[steel minnow]

We will investigate on Monday @stone ore

Team is off during the weekend

[lucid axle]

Yes. Gives out a decal upon purchase.

I will wait for the key for the purchase. otherwise it's a scam

[cedar sun]

It'll be resolved no worries, you'll get your key soon

[vapid cove]

Should Chinese Valentine's Day featured Nio EP9 or not?

[sand isle]

Hey, I have a big problem. Namely, I never know exactly how many attempts I have with the car in the game. It stands at 3/3 for a while then starts going down. What is it? This happens throughout the season, it's just unbelievable that you didn't notice and fix it. It destroys the level of the game on the demo.

[cedar sun]

extra fuels from LP have a problem in being displayed this update

[deft cape]

1. Fuel still not displayed properly. 2) SEASON-TOKENS are worthless, only for old cars most of us have golden. Why no Jaguar XJ-15 BP (season car) for season tokens? 🫤

[uneven knoll]

The fuel thingy fix has no ETA yet, the rest are mostly suggestions

[dusty ledge]

bold of you to assume they would make season tokens useful

[rough slate]

hlo friends....i want to transfer my android data to pc asphalt 9....how should i do it

[round spindle]

Hi, up #🖥・windows-issues message

[quaint cave]

@steel minnow , store isn't refreshing as it should.

[steel minnow]

Hi, this is a known sporadic issue but unfortunately we can't manually change your store refresh to the intended time. It will continue as intended after that timer expires.

[inner jackal]

i've a problem with the seasonal and daily events, is this a general problem ?

[inner jackal]

i've the same problem, does it have a solution ?

[zinc sage]

My volume isint playing despite having everything all the way up

[dreamy gale]

i have my game like this too, on windons and even on steam, season events don't open. @steel minnow

[steel minnow]

try a different connection

[steel minnow]

check your phone's settings

[zinc sage]

im on pc

[timber pelican]

probably server issue

[steel minnow]

restart your device and try again

[zinc sage]

i di trhat also

[dreamy gale]

changing the connection worked for steam, on windowns tho, same problem still

ill reset my modem anyway lets see

[round spindle]

Do you mute it on Volume mix?

[zinc sage]

nah

[dreamy trout]

same problem here...
all was working till i restart the game
now - any online activities stop working (no mp races, no special events, etc)
i restarted my pc, router, etc...
in steam version - the same

[hexed stream]

@steel minnow in Stage 8 of Revuelto SE the 6 Perfect run is impossible to complete. the track is too small to do this condition

[steel minnow]

will escalate tomorrow

that said

if you use touchdrive and use the right path, does it work?

I've been told it's doable

[hexed stream]

i will try

nope it didnt work

[dreamy gale]

bro still without events and multiplayer, i need finish my ds and regera event, and can't

[steel minnow]

try a different connection, restart your router if need be

it's not something that we can fix on our end

[clever eagle]

It's possible even on the left path, you just need to avoid all walls and try and stay as centrally to the track as possible, which basically means avoiding all the bots (or KD them as soon as possible) as they are bonkers in this race and will try and push you into every wall they can.

[main oar]

Add Special Offers for Season Tokens that are useful for long-time players.

[ionic citrus]

Legit players miss 1% because of these hackers
@steel minnow Please check their routes and remove from lb
(Only 1 day left)

Their xbox profiles :

[opal summit]

drift is the key

[bitter bluff]

playing good is the key*

[opal summit]

imagine

[twin badger]

Actually, turning TD on and doing absolutely nothing does it. 😛

[twin badger]

If you can, play on Google Play Games beta and you won't have to worry about transferring data at all.

[bitter bluff]

assuming they have an intel processor and good enough specs

[warped bear]

legend pass but no extra gas. been happening for 2 days now

[steel minnow]

the gas is there, it's just a visual bug

kindly refer to this #🔥・hot-topics message

[orchid vine]

@steel minnow

[lucid axle]

@steel minnow @cedar sun
The key was given.

[cedar sun]

[white plover]

@steel minnow why does MP end on wednesday.always end on thursday

[steel minnow]

schedules changed

many things start on Wednesday now

instead of thursday

thus, many will end on wednesdays

[white plover]

@steel minnow 👍

[tawny arrow]

@steel minnow i have lost my account progress i have contacted Gameloft costumer care many times but no one responds please help as i have purchased around 3 legend passes and many in game contents with real money .

[stuck quarry]

have even read Codin what have Dudeee write?

[steel minnow]

check your status in #📋・check-tickets

[stuck quarry]

@steel minnow please check Vanishing Point player. Afiq called him hacker and all players believe him.

[rough stag]

My game is crashing immediately upon booting to the main loading screen, anyone might know why this is happening?

[cedar sun]

what windows version do you have? under windows specifications in about your pc

[rough stag]

Here

[cedar sun]

okay you don't have the windows N version which causes instant crashes, that's one possibility out, what about your specs? do they meet the requirements for a9

[rough stag]

Yeah it's more than enough, GPU is a 1660ti

[cedar sun]

more than enough, did you try the usual reset game/reinstall stuff

[rough stag]

Was working just fine yesterday, after I did autoclaim for the daily credits it died, now it keeps crashing

[rough stag]

I'll give that a try next, my data will be fine tho right?

[cedar sun]

if you allowed access to xbox profile (microsoft account) when you started playing and is connected to a9 your progress will be saved, a repair/reset can fix the crash problems

[rough stag]

Sounds good! I'll report back if it works

[rough stag]

Sorry for late reply but game launched smoothly after resetting it, and ran smoothly for the time I played it as well. I tried booting it up again today and it's instantly crashing just like before 😔

[polar urchin]

6 Perfect Runs, not being calculated right.... I did more than 10 races, and not one got 6 perfect runs. Even did a manual race

[bitter bluff]

maybe dont hit the walls??

[stuck quarry]

When i enter promo code doesnt work

[zinc wyvern]

turn on TD and let the car run free

[hearty ridge]

@steel minnow Is there any particular reason for season finale to end this early??

[hearty ridge]

Just keep drifting throughout the whole race

[bitter bluff]

reason: its mp2

[hearty ridge]

Don't have to tell me that, I know mp2 always ends half an hour later than mp1, I've been playing for more than 3 years

[bitter bluff]

oh you meant THAT

[rapid drift]

The regera seasonal events also disappeared half an hour or more earlier. Had some 30mins remaining and some tokens to claim.

[bold ermine]

it says next seaon bundle discount but I had lp last season did not get any discount this time

@steel minnow please help

[cedar sun]

discount applies on bundle not LP

[bold ermine]

so its normally 1648 for the bundle?

[cedar sun]

idk what those prices are but in dollars bundle is 30$ LP is 10$ , with discount bundle becomes 15$, price may differ slightly within countries but the general idea still applies, discount only on bundle not regular LP, although sometimes regular LP gets a discount but that's random and has no rule

[bold ermine]

The price is nearly same for me and him, and I am supposed to be getting a discount @cedar sun

[cedar sun]

this applies on bundle and not LP, as I said, the LP discount is random

[bold ermine]

the bundle is not discounted for me I am saying
the lp benefits say bundle will be discounted but its not

[cedar sun]

but the x2 value shows when it's discounted

instead of x% amount off the game uses x more value now when it's referring to discounts

[bold ermine]

isn't that fooling people, even after discount we have similar prices, even though we have same region

[cedar sun]

that 449 has nothing to do with the bundle, it's a random discount, the game is working fine for you you had the discount applied on the bundle

it no longer strikes the old price and shows the new one, just shows the discounted price

[bold ermine]

I meant that it says discount 899 to to 449 for him and it gives me 824 after 50% discount
that means his original bundle price was supposed to be 899 before price cut

[cedar sun]

I don't know how base LP price goes in different countries and what affects its cost, but just wanted to let you know that the actual LP perk for the discount applies on Bundle only

[bold ermine]

that means lp prices vary across players too , and people who have never bought lp get lower prices which increase after some time

[cedar sun]

yes LP price is not constant, the discount on the LP is also random, some get it others not

afaik it also depends on what store you're using

[flint slate]

6* same stats as 1*

[steel minnow]

will be fixed

[tardy canyon]

whenever i accept an advertisement, the Game Hangs with the Red Triangle at the center or probably a Rhombus

[wooden palm]

@steel minnow what the?

[steel minnow]

Will be fixed

[steel minnow]

Clear your cache

[dreamy gale]

@steel minnow any tip or advice on how to fix that network issue, that block season events, daily events and multiplayer? i beeing playing using same connection for years and now that... I learned how to bypass this using my cellphone connection to open the game.. after that I go back to the bugged wifi, and it keep working, but if I directly try open the game using my normal wifi it just don't work. you said its a connection problem, what i need to say to my provider to solve it? no problem with anything else...

[steel minnow]

restart your router

[dreamy gale]

did a couple of times, no fix tho

[signal comet]

everyone has this problem , we restart all our routers ?

[steel minnow]

Not "everyone" has this problem, it's fairly uncommon still. For the vast majority of people, changing to a different connection fixes the issue.

[signal comet]

ok, not everyone but a lot in my club especially today

[finite granite]

what should i do ?

I tried everything

[full sedge]

Please FIX "season reputation" stuck on a "X" number and not adding/counting anymore!!

[frank agate]

I'm not getting extra fuel from the legend pass benefit.

[steel minnow]

You are, it's just visually bugged. If you play with the car, you will see that you have more than 3 fuel.

[frank agate]

Ok thanks!

[halcyon elbow]

Hello, I forgot to claim the last tiers of season pass... Is there a way to still claim them or did I just lose them ?

[covert needle]

you lost them mate

[blissful basin]

hello. i bought the legend pass and it says in the description: i will get a 2* car, but i didnt

please help. what should i do to get the 2* car as mentioned in the description of legend pass. i even bought the bundle

[cedar sun]

you have to get all the blueprints in the LP first, and that takes a while until each episode unlocks (1 per week)

[blissful basin]

no, misunderstanding, sorry for my bad english... i got 50 blueprints of a jaguar xjr-15 . but i own already this car. it is the same car of the last season. last season i have got a jaguar xjr-15 as the new 2* car

just for remember: i mean the blue old ugly jaguar

[blissful basin]

is somebody here?

can somebody please answer my question concerning the old car from the last season? the description of the legend pass describes a 2* car, not 50 blueprints

[blissful basin]

@Hehe i will come back tomorrow. Please answer to that question. I cant imagine that gameloft takes now money for nothing, especially as it is a digital product. If it was intentionally, i surely will want to get my payment back.

[stuck quarry]

In order to 2 star any legend pass car, you need to complete every tier of the season rewards. And also claim the blueprints for completing goals. @blissful basin

If you miss even a single one of these, you can’t two star the car.

[blissful basin]

hi Zep_Sav . Which car do you mean precisely?

[stuck quarry]

The Xjr-15. Or any legend pass car

[blissful basin]

Then we are talking about the same car. It is the same car as last season. I have bought last season a legend pass, i have already this car: jaguar xjr-15 on 2 *

[stuck quarry]

Oh

[blissful basin]

so, where is the 2* car mentioned in the description of this season? That is what i am asking for. I mean, if you say: you are repeating the season and selling the absolutely same car again and again... Why should i buy a legend pass?

[stuck quarry]

If you didn’t buy the legend pass last season, you have another chance to get the Xjr-15. Same car for this season.

[blissful basin]

but the description of the legend pass does not say: some chance to get the same car again It says very clearly: a 2* CAR . Isnt it? For the last 30 seasons the description of the legend pass described a 1* or 2* or 3* car and each time it was a car and not a chance. I dont want to buy chances , sorry. I want to buy a digital product as described. If it is the wrong description and the company made a mistake, then no problem, please tell me then who can transfer back the money for the legend pass as i didnt get what has been described.

[cedar sun]

The patch notes stated that both LPs of this update will feature the XJR15, as far as I know if you buy both LPs you get the car maxed after you collect all blueprints, and if you buy either of the LPs you only get it to 2 star

[blissful basin]

i understand. then please who can transfer back the money? i did not read any patch notes. there was also no warning when buying the digital product that something is wrong with it or that there is some more things to read before the product can be bought. i wanted to only buy your digital product: legendary pass with all additional features including a 2* car for the game Asphalt 9 Legends as described in the description of the product. There is also another issue with this game: i am used to get a big description (consisting of 4 or 5 screens) of a new season when entering the game at the time of season start. The big screen came AFTER the payment was done.

[cedar sun]

There is nothing wrong with the LP, you will get enough blueprints to 2 star the car if you didn't buy the previous LP , and if you did buy it, you will get the same amount of blueprints but this time you will manage to max the car, you'll get a total of 83 blueprints, there is nothing wrong with the LP and you are getting what you paid for, I don't know how refunds work so I can't help you with that sorry

[blissful basin]

Hehe, no problem. But you can surely tell me, who knows about refunds. As i am now in the wrong section (i thought it was an issue and gameloft made a mistake, but as you now tell me: it was intentionally), which one is the right section to go to for refunds? Is discord the right place to ask for refunds?

[uneven knoll]

you need to contact directly with the Microsoft Store to ask for a refund

[cedar sun]

I don't know if customer care or the support of microsoft store/ steam is in charge of that, depending from where you downloaded the game

[blissful basin]

I am on X-Box

[uneven knoll]

I think the “Parental Info” from in-game settings says where you need to contact to get a refund, can you check?

[blissful basin]

ok, thank you, i will try to find out right now

[blissful basin]

finally, i found a link to helpshift.com in the "customer care". Thank you @uneven knoll and @cedar sun

[cedar sun]

Best of luck

[blissful basin]

Thank you. How about another issue? I mean, i dont know if it actually is an issue or intention too 😄 Concerning: clash (which i like the most in this game, as many others too): there is now the restriction of 3 x try AND fuel is used when driving a "defending" race. Is this an issue? Or intention? My club didnt drive a single route because they lack of fuel

sometimes (i am a developer) and it happens to me too 🙂 a bug is being closed but the result is a next bug. There was some issues with fuel last time (it was not showing up). Is the using up of fuel at defending races bug or intention?

[oblique zenith]

can someone help me?

i am seeing this for 40 min and my game still hasn't loaded

[signal matrix]

Same here

[oblique zenith]

can someone pls help me????

[steel minnow]

Can you restart your device and try again?

[oblique zenith]

i did for like 17 times

[steel minnow]

hum... what about a cache clear

[oblique zenith]

idk how to do it in pc? i just got my new laptop

[steel minnow]

1. Reset the Windows Store to clear the Store cache.

Press Windows key + X on your keyboard.
Click on Command prompt (Admin).
Type wsreset.exe, and then hit Enter.

2. Remove temporary files.

Temporary files are automatically deleted after exiting an application or a game. However, restarting your computer without exiting an active Windows session won't delete temporary files. These files may cause issues running games on Windows 10.

Press the Windows key on your keyboard, and then click the Settings icon.
Select System, and then select Storage.
Select This PC and click on Temporary files.
Select Temporary files.
Click Remove files.
Restart your computer for the changes to take effect.

Try one or both of these options, and let me know how it goes!

[oblique zenith]

1st done still same 2nd doing

[oblique zenith]

still same

[steel minnow]

do you have access to a different internet connection? could you try it?

[oblique zenith]

nope i have only one wifi at home

[oblique zenith]

pls help i need to complete a class event too

[steel minnow]

I understand

[steel minnow]

what about mobile hotspot? just to test?

[oblique zenith]

i dont got mobile!!! bro i am 14

[steel minnow]

okay

I will escalate this to QA

[oblique zenith]

can u tell me a good anime to watch until you guys fix game?

[steel minnow]

Spy x Family 🙂

[oblique zenith]

alr watched all

[oblique zenith]

nvm bye i am going to watch reborn as vending machine

[bitter bluff]

you do realize that you have to be above the age of 16 to use discord and not literally expose yourself to getting reported and banned

[steel minnow]

13 is for Discord.

[bitter bluff]

interesting considering my sister's account got disabled 2 years ago when she entered her actual age at the time (under 16)

[oblique zenith]

i think guidelines changed

[steel minnow]

maybe there's different legislation in your country, which is covered by "unless local legislation mandates an older age"

but that is not the standard.

[silk patrol]

I can't see ads
whenever I try to watch them for ticket refills or 3x credit rewards it just loads and the game goes back to events screen
this happening after the latest update

[cedar sun]

reset game cache

[lost delta]

no full

[wet spoke]

@steel minnow

[steel minnow]

@wet spoke

[wet spoke]

Sorry I forgot the message cooldown time 💀 but I’m having this issue in split screen mode

[steel minnow]

on Windows, right? what led to this? is it the first time opening the mode, or after many races?

[wet spoke]

Yes windows, this is the first time

[steel minnow]

thanks, shared with QA

[quaint blaze]

Seems like something that happens to Xbox players all the time in all modes every half hour

[wet spoke]

💀💀💀

[steel minnow]

Looks like the team is aware of this bug, will keep you posted

if you quit and try again, it should work

as intended

[warped bear]

cannot defend my streets. usually there would be white text on the bottom of the screen that says "x/8 streets defended" I don't see that and I cant even occupy or defend an empty street. I tried restarting the game and my computer but no dice. I don't have all streets defended either

[steel minnow]

this isn't true.

[sand isle]

Report that channel!

[steel minnow]

we will

thanks for escalating

[sand isle]

I am a firm believer in fair play and I think every attempt to cheat should be reported

[steel minnow]

I guarantee it does not work, but the video will be taken down

[sand isle]

And it should, because it spread across Discord channels and social networks at an incredible speed. Just look at the comments below the video

[tawny imp]

HI, sorry to bother anyone but i have a problem in MP mode

[hybrid torrent]

I've had a problem getting club reputation since yesterday, where I don't get any club reputation after doing races and I can't get the rewards from the club reputation milestones, with the rewards being grayed out.
I've restarted the game and the PC, but it hasn't solved the problem. The problem isn't with the connection either, because my Wi-Fi signal is strong and the rest of the game is running smoothly and I've also used another internet connection to test, but it remains unchanged.

[forest whale]

same

[quaint blaze]

The games probably working on that issue. Will probably be fixed soon

[oblique zenith]

@steel minnow help!! my game started now but it crashes in mid of races i lost 10 matches due to it

[quaint blaze]

Theres been a lot of bugs since the start of the season. The games trying to fix the issue

[queen python]

sittingbynenby has been warned

Reason: Posted an invite

[ionic citrus]

hackers maybe purchase lp
that's why no ban 💪

Another 😊

[warped mirage]

@steel minnow Can't Redeem Code, the site is blank 😡

[steel minnow]

try the website

https://www.gameloft.com/redeem/asphalt-9-redeem

[steel minnow]

we ban hackers. if you have any proof, please send it in #💀・cheater-report and we will handle it

[ionic citrus]

bro,how can I see the run ?
top 1 guy's time is impossible
And never seen that 5th player in top 100
You have to see their routes :)))

[silk patrol]

did
I even reset the game just now
but problem not fixed

[cedar sun]

that's weird resetting game usually fixes ads not appearing

[sharp sentinel]

the game doesnt load while starting, does anyone knows how to fix that issue? already reinstalled the game

[atomic torrent]

W.T.H 😡

[silk patrol]

what to do now

[sharp sentinel]

loading takes so long time and everything seems like turn to disabled

[sand isle]

I haven't been able to play for several hours. what's going on?

[balmy wedge]

Any updates on this? I'm still getting this and I have noticed it happens when I switch to another app like Spotify or chrome and go back. I doubt it's the 120+ fps setting that I switched to a day before this

Before this happens, my game gets extremely laggy and tearing and glitching happens on my screen

[stable ridge]

Season events and daily events, no multiplayers.

[sharp sentinel]

same issue as mine since 4-5 hours, tried with different internet connection and re installed the game nothing change on me

[tawny imp]

same for me bro

[sand isle]

I wrote to customer care and explained the problem. The game miraculously worked immediately. I really, really expect compensation for this today.

[chilly warren]

My Reedem code is not working

Please help

[sharp sentinel]

it works now, fixed by itself

[spark storm]

Getting this error when I start a multiplayer

[spark storm]

Tried restarting the game, checked my internet connection and restarting the system - nothing seems to work.

[quaint blaze]

Contact customer care

[spark storm]

By dropping a mail to them?

[quaint blaze]

Go to settings then go customer service and scan QR code with your phone or manually type in link and start a ticket. They might be able to help you

[spark storm]

got it

[winter sable]

Ei Gameloft 1º vcs reduziram 1⭐ agora reduzem 1 🏎️ na compra do cartão passe de lenda na próxima vcs vão reduzir o quê ?????

[uneven knoll]

English only

[stiff python]

it happens if your game takes too long to load

[sinful hull]

@steel minnow Fix this issue as soon as possible.. Sometimes Club Chat button suddenly disappears.. now I can't access Club Chat

[warped mirage]

The LEGEND PASS FUEL VISUAL GLITCH is not solved yet 😡 even 1 month is gone. 🤦‍♂️

[bitter bluff]

you expect the devs to bother releasing patch updates when they have 5+ platforms to work with?

[river geyser]

how can i change my xbox account

[faint terrace]

Saleen S7 Twin Turbo Special Event - stage 1

I have a 3-star car but the game acts like my car only has 1 star, all the 2-star rewards are locked.

Edit: It's just a visual bug, I can get all the rewards.

[civic shadow]

you need the BT62

[bitter bluff]

bt62 is stage 2

[dull shard]

Help me guys

[crude mountain]

Network error constantly from last 3 hours. After 2-3 races, need to close and restart

[placid locust]

Every time I log on and click to try and get to the store, the game crashes

Only in windows tho

[civic shadow]

but hard car to get.

[bitter bluff]

yeah, for you lmao

[civic shadow]

needs so many tokens to star up...

[lament lava]

just hopped back in a9, no mp... what actually happened (didnt catch up to whats new btw)

[junior zinc]

How can I transfer my gamedata to my windows laptop

[uneven knoll]

If you mean from PC to another PC, just log in with the Microsoft (Xbox) account that is linked to your profile

[junior zinc]

I want to do from android to pc

[uneven knoll]

Contact Customer Care

[limpid valley]

Why there are no sources for a class 1star wild cars ,I couldn't find it any where

[buoyant kernel]

bonjour, tout le monde je viens de commencer le jeu et je suis niveau 4, j'ai reçu un code mais lorsque je veux le rentrer j'ai une page blanche quelqu'un pourrais m'aider s'il vous plait merci

et je souhaite rejoindre un clan aussi si quelqu'un souhaite un nouveau pilote je suis prenant

[uneven knoll]

https://www.gameloft.com/redeem/asphalt-9-redeem Redeem here

[river geyser]

how can I unlink with xbox on pc

[steel minnow]

We will

[chilly warren]

When l click on Reedem code it shows this?

[cedar sun]

The ingame link doesn't work properly, you can use the one slightly above your msg here

[chilly warren]

Thanks, but the codes are no longer valid😢

[cedar sun]

yes codes have a claim limit

[tiny kayak]

Can u transfer progress from android to windows even though you havent linked it to a social network?

[twin badger]

If you play it on Google Play Games beta, you can seamlessly share your progress between the two platforms. Otherwise you will have to transfer your progress, and it will become unable to share progress between the two platforms.

[tiny kayak]

So how do i transfer it

[twin badger]

I believe you have to contact the Customer Care.

[tiny kayak]

ok ty

[dusky heron]

my wi-fi is worked. But system isn't.

[tiny kayak]

So does this mean that I have to make a new request or do I just reply to the e-mail?

[bitter bluff]

you reply above the line

[tiny kayak]

lol, do i jsut reply to the e-mail then cos idk what to do

[marble yoke]

glitch?

[tiny kayak]

.

[bitter bluff]

are you incapable of typing above the line? cause if so i cant help you understand something that simple

[tiny kayak]

theres no where to type above the line
Have you ever replied to an e-mail before

[stuck quarry]

What is my discord ID

[marble yoke]

capybaragab0124 your nickname is your ID

[queen python]

toxxtoxx has been muted for 3 hours

Reason: offensive

Muted until · Aug 28, 2023, 3:01 PM

[autumn maple]

its just stuck here

[azure falcon]

I am facing this issue anyone solve this

[quaint blaze]

This happens sometimes might get patched soon

[azure falcon]

when will it be ok

[quaint blaze]

Depends when the devs fix the issue or a lot of people complain to devs

[azure falcon]

i thought it just happened to me Glad to hear it's happened to someone else now my friend is saying your id is ban🙂

[astral hull]

When I try to clik on the registration link for the McLaren Anniversary Event I get a page with a white background and a form I can't fill out. Is there a direct hyperlink available?

[cedar sun]

https://asphaltesports.com/McLaren60Anniversary

[rough stag]

Just wanted to give a last update on this, it's very inconsistent, sometimes it crashes sometimes it doesn't, but resetting/reinstalling the game did not fix it, only on the first launch after doing so. It's very annoying though so anything else that could possibly mitigate this would be greatly appreciated

[jade rapids]

i have issues with the audio and no sound is being played when i play the game on steam pc

[little tangle]

Snapdragon mobile S4 is not appearing to me

[steel minnow]

check your volume mixers and audio sources

maybe you have something else plugged in (like a controller) that is detected and selected as the main output source

[steel minnow]

what country are you from?

[steel minnow]

Sounds like faulty drivers, could you check for any pending updates?

[tiny kayak]

im trying to disconnect asphalt 9 from my xbox acc but it says to select start button, what start button? Also I'm doing this so I can reset the data so it will be a fresh account so customer care can transfer my progress from android to windows quicker, but do I actually need to do that or can they do it even tho I already have an account on windows?

[little tangle]

India

[steel minnow]

they can override your windows account

[tiny kayak]

Oh I didn't know they could do that, ok then thanks for clarification

[sleek crescent]

It's like this for a while...

[lavish dock]

Why can't I kick him his not promoted.

[quaint blaze]

Ask the leader to try

[rough stag]

I always update them frequently, I don’t think it’s that

[azure falcon]

How can I fix it
Anyone give me solution

[quaint blaze]

What's the problem cannot connect or cannot login

[azure falcon]

Connect and login both

Then facing this issue connecting connecting connecting
I can't switch my personal account

[quaint blaze]

Is Yash your personal account

Well I don't really know much about this situation so you should contact customer care by looks of it

[jade rapids]

Everything is fine on it but still no sound

[sharp sentinel]

cant choose region for mclaren event on pc, how to register for that event?

[uneven knoll]

https://asphaltesports.com/McLaren60Anniversary

[sharp sentinel]

thank you

[covert needle]

Ummm... @steel minnow ? I think the image says it all haha. Ive added the names of the ppl and ID. pls get this fixed! Thanks mate

[frank dust]

I'm not sure if this is just windows, but it is still an issue. As seen in the image of my McLaren Senna GTR, near the top right corner of the image are my tickets, and just to the left of them is the Legend Pass badge. I purchased the Legend Pass for this season and the last and I encountered the same issue in each. In the image with the Senna GTR, my fuel shows 4/4, but the Legend Pass badge by the tickets and the second image provided show that I should have an extra fuel. I have the Pass and I've acquired the additional fuel, but it doesn't show. However, despite this issue, I still get the extra fuel. The game still allows me to use the car up to 5 times, but shows 4/4 when I have 5 fuel remaining, 4/4 when I have 4 fuel remaining, 3/4 when I have 3 fuel remaining, etc. I've already uninstalled and reinstalled the game and the issue wasn't fixed.

[frank dust]

Replying to this message, I've had similar issues. Whenever accessing a link from the game, the site I am brought to is either blank or mostly blank, but either way, cannot be interacted with.

[sharp sentinel]

https://asphaltesports.com/McLaren60Anniversary

[uneven knoll]

Reinstalling the game doesn’t fix the issue. The devs are aware of this issue but there’s no ETA yet on when will be fixed. (Keep in mind that this is a visual bug, so you’ll be able to use you car depending of the extra gas you unlocked. It’s very annoying tho)

[frank dust]

Thanks!

[shrewd vine]

I can’t play daily events, seasonal events or mp right now. All show nothing. I tried restart and reinstall. Still nothing.

[pearl patio]

how do i buy the legend pass from pc?

can anyone help me to buy legend pass from pc i am from indonesia

[distant kettle]

same here @shrewd vine

[twin badger]

This is a known issue since the start of the previous season. According to a CM here, there is no ETA for that currently.

[steel minnow]

what issues are you encountering?

[sick crown]

hey I think theres an issue when I conect my controler. When I hit R2 to speed up it dosent let me ( I tried in other games and it dose work good) and I conect my controler my audio just fades away ( sorry for my inglish )

idk why it happens

[shrewd vine]

Mines fixed itself now.

[distant kettle]

mine too

[silk briar]

Is there any possibility that multiplayer gets a huge fix; It's just gambling if you get a knockdown or not; Just had a race where I landed with 360 on top of someone who hasn't any nitro, but still I got knockdown; I don't know if just physics are broken or huge desync between servers, but over the season it's getting worse and not fun racing

[twin badger]

I am sure there will be no fix on anything related to KD, since the only solution is to completely remove it.

[silk briar]

I have nothing against knockdowns, but last time a shockwave hit isn't even a knockdown, but another time the most light touch is already a knockdown; A year ago it was working properly and you knew when you had a knockdown, but nowadays it's gambling and just a coin flip; Sometimes you have bad luck and other time luck is on your side; On top of that the physics are broken; You can't push a car if you're on the inside, but that same car can push you from the outside to the inside wall; It's just unlogic and MP1 is getting downhill really fast

[vagrant linden]

Multiplayer no wall glitch

[sinful canopy]

I did not see an ad section for support but anyway the ads are not working like they should they either do not give you anything at all or they only give you 1 instead of 35%T

[humble turret]

Here I will make a somewhat strange report: As we can see the rear wheel is inward, but when you start the race the wheels are outward.

Can someone else who has the car rectify it?

[steel minnow]

The team will check

Thanks for flagging this!

[daring blaze]

first run, under 1.15 but no decal @steel minnow

[steel minnow]

can you restart the game and try again?

if that doesn't work, I'll escalate

[daring blaze]

it worked thanks

[obsidian gazelle]

um wrong picture for the jag

[steel minnow]

will be fixed

actually the fix is live already

[rapid drift]

@steel minnow we actually get stuck at 213 conditions with all support cars at 3 stars. Can you fix this?

I am also assuming the lp car is not included in what the post mentions because of this statement before that.

[steel minnow]

you can reach 219, which is what the new condition threshold is

[rapid drift]

But the post mentions we can "complete the whole special Event" but the finals are at 300 conditions.

[steel minnow]

Mm.. that should be changed. Thanks for raising this!

I'll bring it up to the team tomorrow.

[rapid drift]

Was hoping you could reduce the conditions actually 😅 . Wasn't this event meant for newer players.

[steel minnow]

I'm afraid that's not possible, sorry

[queen python]

shaikhzeeshan has been warned

Reason: Spam

[bold surge]

I would like to play my windows account on my Xbox, but on my pc I can’t see the Transfer button for generating code.

[lost ibex]

windows and xbox are the same, you don't need a transfer

[bold surge]

So you say that if I log in to my Xbox using my windows mail then it automatically syncs? I think I tried that but didn’t work

[lost ibex]

yes, windows and xbox are tied

[lost ibex]

you need to log in with the xbox account, windows uses xbox to log in

[hearty ridge]

@steel minnow No packs available for Citroen, 765lt and senna gtr?

[shut vigil]

@steel minnow
I believe there is a bug..
I had registered my team for clash.... Instead I don't see the warm up phase and says we're not registered.
Can please confirm this???

[mossy field]

@steel minnow On my computer i can´t register any code

[steel minnow]

Have you tried via the website? https://www.gameloft.com/redeem/asphalt-9-redeem

[steel minnow]

Not sure, try customer care

[shut vigil]

Alright. Will Do. Even if I do... I think would be too late now....

[half fern]

I don't see this in the hot-topics channel, but I've been unable to login with my Xbox account since this morning. As a result I can't claim any prize from ended TLEs nor participate in any TLE

[covert needle]

@steel minnow , why are the packs now a lot more expensive? Is this normal? I compared the packs from preveious years to the ones of this current event. It doesnt make much sense to have the price inflate when the reward is the exact same?

[keen pasture]

Guys what is this anyone know about it
Help me

[mental hound]

Hello: ⬆️ please help trying to McLAREN event :p

meant to do down arrow :/

[mossy field]

yeah but in the app the screen is white

[frank dust]

I've been having this issue for quite a while now, and I've finally been able to record a good example of it. The issue involves certain sound effects lasting after the sound effect should be gone or, I assume, after it is suddenly cut off. For me, this happens with air time, sound effects unique to certain areas of different tracks, and occasionally nitrous. In this example, you can hear the American Midwest train sound effect playing in the Caribbean.
https://streamable.com/1km9pg
Another example of this specific kind of issue is the Caribbean roller coaster screams carrying to other tracks. As mentioned earlier, the sound effect issue also happens with air time and nitrous. I've mainly found issues with the air time sound effect after leaving the track mid-air or wrecking mid-air and to other unknown causes. The sound effect would continue as if I were still in air until I made another jump. As an example for nitrous sfx issues, I would be using nitrous (Orange, Blue, or Shockwave [I cannot recall is there was a sfx issue with the Yellow nitrous]), something happens (I cannot recall what usually triggers the nitrous bug), and the sound effect of the nitrous just in use will continue until I reactivate that specific nitrous. Note: The nitrous sfx bug does not occur once the nitrous bar fully depletes after nitrous usage. Additionally, if a sfx issue occurs (let's say an air time sfx bug) and I do not resolve it before the end of the race (in this instance, by jumping again), the bugged sound effect would even continue into the next race at times. I assume that these bugs are overall caused by an action (nitrous and air time) or area (e.g. an area in Midwest with a currently passing train) with a sound effect being suddenly cut off either by wrecking, leaving the track, or finishing a race.

[solid geyser]

I'm having problems finding players to play in multiplayer 1 and 2 for the past 8 hours at least. I've tried multiple times during that time span of at least 6 times spread out. I've closed out the game and restarted it again but the problem is still there. I'm playing the Windows Store ad rewards version of A9. Is anyone else having this problem? How do I fix this?

I also seem to be having problems getting the daily reputation points goal for the 5 tokens. I did all the other goals except for multiplayer and daily rep goal.

[stuck quarry]

Why the game is not letting me particpate in the clash!? It says that I've joined late, bruh its been weeks since i rejoined my club! I even tried to contact customer care last night, but till now, no one has replied

[flint sentinel]

I accdentally put my age 14 even tho im 17, and now im stuck like this. how to change my age?

[cedar sun]

Through customer care

[stuck quarry]

Uninstall the game and then install it again, then enter correct details

[smoky moth]

has anyone experienced where fuel does not refill and they get an error

after i unlocked more fuel for cars in the legend pass, i cant refuel my ultima or trion nemessis

[remote steppe]

how to fix this

[civic shadow]

Also I gotta say one more thing. I feel Trezor hunt should come for a day or 2. Because it ended as soon as the event started. How were we supposed to know that it was needed at 4* for the event.

[stuck quarry]

reputation points is not counting when i make races-player ID: w-0h8371

[flat gazelle]

i got this but the gas count not change 🙂 👍

[warped mirage]

it`s just a visual glitch. you got it, but you can't see it

[flat gazelle]

hope they can fix it

[warped mirage]

I'm pretty sure they will do by the next update

[idle belfry]

a9 playing tricks

[remote steppe]

That's a good idea thank you

[vocal vigil]

I NEED HELP. why facebook login not available in Asphalt 9 windows . How i login to my facebook account?

[cedar sun]

you don't, only microsoft or steam account

[elfin arrow]

hiii i have accidently purchased multiplayer pass instead of daily passs plese refund my amount so i can purchase daily pass

plese fix my problem

[uneven knoll]

You need to contact Windows Store for that

[alpine temple]

To those who have issues with ads locking up...if you keep a program running in background in windows you can wait for the timer to reach zero even though the ad has frozen, then alt tab out to desktop and the program you have up and running, then alt tab back to A9 and you will see the final screen which brings up the "X" to close. Always works for me! remember, as soon as it hits zero 0.

[dusky heron]

Rank is not displayed.

[idle belfry]

how to solve the problem when they say no more ads available and i think for ticket they only give us about 13 ads per day so umm.....that's so less compared to grinders and also we don't have any kind of pass so i think ad limit must be increased

[steel minnow]

Thanks for your feedback

[vapid cove]

I have only 4 ads per day...

[cedar sun]

a restart should fix

[bold lynx]

Bro the dust

[stuck quarry]

I had reported this earlier also but no one seems to care! I cant play Club clash. Two Clashes are over and I can not participate even now. It says that I have joined late but I joined on 20 August. I reached to customer care on September 1 and reported the issue there as well in the CC chat, but no one has replied me or texted back anything till now. It is my request to the members of Asphalt 9 team to look into this issue.

[warped bear]

can't register for any of the exclusive TLEs in game. only the ones that bring you to an external application (chrome, edge, firefox)

[ionic jungle]

The prime gaming bundle isn't reflecting on the official website and this is what happens when you press learn more in your inbox..

[ionic jungle]

It's here now, thanks a lot

[stuck quarry]

Trying to redeem prime code and redeem code page is white blank nothing more

[wet grotto]

They changed the way you use the redeem codes. Have you tried via the website? https://www.gameloft.com/redeem/asphalt-9-redeem

[hexed stream]

@steel minnow MP2 is only with 1 car but featuring 8 cars in Epic pack!!!!

[queen python]

farrelyan07 has been warned

Reason: Posted an invite

[white plover]

@steel minnow why cant i practice in gp

[cedar sun]

hi can you provide more details and pics from in-game that describe your problem

[white plover]

why cant i practice in gp

[cedar sun]

try restarting, resetting the game or clearing its data from Settings, see if that helps

[white plover]

@cedar sun just tried a reset it didn't help

[cedar sun]

did this happen in Round 1 as well? -- nvm you already managed to grab the rewards from practice

can you leave your player ID, would help devs to check the problem

[white plover]

@cedar sun not now that I bought more fuel from the LP

@cedar sun w-55h841

[cedar sun]

actually just to see if it's not a car problem, can you see if you can use it saleen SE at stage 8?

[white plover]

@cedar sun I haven't opened it yet

[cedar sun]

ok, I reported your problem and will wait answer

[white plover]

so it shows

[cedar sun]

oh

it seems it has no fuel and that's why you can't race

despite showing 4/4 in GP round

[steel minnow]

Yeah you're out of fuel somehow

And it's mistakenly showing otherwise

Did you already practice successfully today?

It will work after your car refuels

[stuck quarry]

@wet grotto Yes, I went through the link on amazon and got it a few minutes ago. Thanks.

[white plover]

@steel minnow yes, after I took extra from lp it happened like this

[steel minnow]

it's a visual bug

will work once it refuels

[white plover]

@steel minnow it won't let me watch an ad

[steel minnow]

just wait for it to refuel

[white plover]

@steel minnow👍

[queen python]

frostrazer has been warned

Reason: Posted an invite

[stuck quarry]

@steel minnow

[supple tusk]

What's the code

[bold ermine]

when will the lp fuel visual bug be fixed
cannot start refuel unless you go through all of the extra fuels

[steel minnow]

We're hoping to have it fixed by next update, though I don't have a final confirmation

[glad shell]

I have an issue

[neon sigil]

@steel minnow

[wet spoke]

@neon sigil finally

[steel minnow]

restart your device and try again

[neon sigil]

Ok

As i expected, it didnt fix the issue. Its been since I had the controller that it doesnt work when I play a9, and I restarted my pc a couple times in the past

[queen python]

superiorwolf962 has been warned

Reason: Posted an invite

[flat totem]

I have the same visual bug with the Apollo IE: I have no more fuel in mp2 or in the garage, but I have the message "tank full" in the Riot 🤔