🤖・android-issues

[vital radish]

Why my MP always crash in loading process

[slim panther]

????

[buoyant trench]

Hi why is there no opponent or only one or two when you play top 50 ? So long to reach 3000 points when you can win only 20 points if you win...and class s needs 6h to refuel ! Please do something

[idle forge]

@vital radish

I want to talk about something serious and trust me this topic should be known to the game developers @vital radish

[vital radish]

what is it?

[vital radish]

Forced ads

[novel trellis]

Platform : Android

[vital radish]

And my wi-fi is working perfectly

[sand kelp]

When I watch ads to refill my tickets, i got nothing. Same issue to decrease the waiting time to the 6 star S-class cars. Fix this!!!

[brazen jasper]

Mine also but I didn't claim my ads packs as 4 or 5 something & sometime I only claim 3 ads packs after I watched some ads thou.🗿

[urban iris]

barrel roll ramp is too slow please fix this

[shut oasis]

I'm unable to play the game at all. Logging in through galaxy store or Google play version won't work. I've reinstated the game three times.
Gameloft are aware of this but haven't been able to resolve this. This all started with refill tickets not being given after watching ads.
Has gameloft been hacked?

[sinful tulip]

i think it depends on the regions...mine did not work yesterday but today everything turned back to normal

[viral stream]

Getting the error for last one hour. Have 150 Mbps internet connection.

[strange sleet]

Idk why but there is a constant green exclamation mark on my settings icon but I don't know how to close it ;-;

It's mildly irritating

Idek where it's coming from >:(((((((((

[mossy sphinx]

fps drops on buenos aires makes me suffer on GP Round 1, really annoying, why is the game became more and more unstable with more update

[orchid tusk]

this is a known issue

[exotic nymph]

I by mistake spent 225 tokens in McLaren GT Grand Prix, 200 in shop and I complained about it few weeks ago, no response came back. It happened because the game lagged.
And today again in Jaguar XJ220S TWR Motorsports Grand Prix 225 tokens got wasted again because of the lags in the game. The lags were caused by the irresistible ads.
Please do about it @vital radish

[strange sleet]

Welp guess I'll have to live with it

[exotic nymph]

Same

[weak oar]

@orchid tusk any solution for the lagging issues on the maps, the thread was also created by u. But still i face the same thing..

[orchid tusk]

Hello

it is being investigated currently

[zinc cape]

@orchid tusk is there problem with Appgallery purchasing ?
I've tried to purchase the relay pack many times but this message appears and I'm not able to purchase anything since 3 weeks ago ..

[orchid tusk]

we'll check with the team

[vital radish]

@orchid tusk Forced ads, please convey this to the team. These cannot be quit and pop up after every race.

[fossil edge]

Why in round 1 of the prix because there is an invisible ceiling that you hit and miss? that on other screens does not happen

[vital radish]

hi, please leave your customer ticket ID in the #834372976018325525 channel and it will be handled if it has assed the regular response time frame 🙂

[wind pine]

My game is running 30 or less fps and I cant change it to 60 fps. My phone should be able to handle alot more than 60 fps so I dont understands why the game feels so laggy.

[vital radish]

It might get 60fps update soon bro,its a new device so it takes time to enable 60fps on it,i guess

[wind pine]

oh ok. hopefully comes soon

[fossil edge]

which processsor have i need to get 60ftps?

[wind pine]

I have exynos, does it matter?

[fossil edge]

i have Snapdragon 730G

[wind pine]

okay, I've heard snapdragon is a bit better but idk

[exotic nymph]

Got nothing from game in-build Customer Care.

[ebon sparrow]

Low MP2 population and matchups is making reaching 3000 milestone more difficult than usual. Can't gain points if nobody races

[thin locust]

where the hell you messaged them??????

[thin locust]

does happen same to me but when i open its empty :/

[vital radish]

Not enough sorry man

[vital radish]

Kekw big rip to you

[vital radish]

You have samsung s22 right? If yes, it's enough.

[exotic nymph]

In-build game Customer Care

[exotic nymph]

What you want to say?

[wind pine]

Okay

[mellow dune]

There should be 0/3 instead 0/1 at token reward. Stage 3 passport event

[orchid tusk]

this is intended, not a bug

[young kernel]

Cairo track as very bad lagging on it

[vital radish]

Rip your tokens nub

[cursive ferry]

ads broken

[dawn root]

Every ad, if I try again with this button it works

Since 5 days

[upbeat lichen]

How can I write a message to support if English apparently isn't a language? What a joke of a company

[fossil edge]

please fix this ad, it appears all the time, my connection is great. It happened with orhers adds too, thanks

[vital radish]

@orchid tusk i guess it's a bug that mp2 master league rewards have last season cars.

[orchid tusk]

this should be fixed shortly

thanks for spotting it

[fossil edge]

Hello

this car will be in a9?

[vital radish]

It had an event in the past to play with it(you can't unlock it).

[fossil edge]

but in that moment they told us this car will not be able any more in a9, only for that seasson and that event

[vital radish]

Yeah it won't be available in any event now.

[oblique veldt]

@orchid tusk when they fix lag/crashing issues on Redmi Note 9 3/64gb Mediatek Helio 80G?

[oblique veldt]

Yeah, not only Cairo, Rome and Shanghai, Osaka

[young kernel]

Yes its very bad

[oblique veldt]

What is ur device?

[young kernel]

S20 ultra

[sinful tulip]

The customer care just wrote me two times ingame and a notification popped up, but i cant see their message once i click on it and the chatlog with the customer care is resetted and empty

[trim gyro]

@orchid tusk: Hello! In connection with the latest events in the world, will this somehow affect the game on the territory of Russia? Please give an answer. And then the ads have already disappeared) Will there be access to the game, to updates in it, to purchases in the game for real money (the same pass)?

[terse thicket]

Why everytime ads pop up I m tired of this nonsense

[vital radish]

Gib money and remove ads

[terse thicket]

@vital radish seriously it was not enough pay for win now we have to pay to remove ads 🤣🤣🤣🤣

[vital radish]

Yeah I'm surprised on this too, what else can we expect anyways, atleast we can play the game for free. And this season is mainly for f2p players I guess. So it's fine for me if they get some money from ads rather than p2w events 😇

[white latch]

When will s22 ultra get 60 fps??

[wind pine]

Yea i really wonder that too @orchid tusk

[mental pelican]

I can't play a single race in mp2 . always server error.

[spring fjord]

Why do I always get pop ads every time after a race?

[spring bramble]

wth is this

[urban iris]

what's device?

[spring bramble]

one plus 10Pro

[vital radish]

Try not be angry with that phone Or put case because it can snap into two parts

Lmao

[spring bramble]

i think it's optimization issue

[wary garnet]

No its device issue

Youtubers dont get that

[spring bramble]

but the speed and nitro is normal

[lavish brook]

Hi, I've been playing Asphalt 9 for a long time, today I realized that loading the game takes too long
If this is not the case then maybe a loading match takes about a minute or more
I do not know why, is it possible because of the low space on my phone?

[earnest zodiac]

Ok now is it just me or is there like an invisible wall in this particular part of Cairo where I lag like crazy that always makes me go kd once i take ramp or wat?

[oblique veldt]

WHEN?!

[urban iris]

@orchid tusk please fix this lagging / invisible wall is instant respawn, i wasted 75+150+300 tokens, in 6 times

[vital radish]

I can feel you , thank god I'm in a nab tier

[amber mortar]

so close.. the one thing that still has to be fixed are the reflections!
at first i thought it was the lightning, but its actually the reflections that are not working properly (compare my Jaguar with others devices Jaguars), the low-res textures and rendering issues seem to have been fixed, one step close to proper graphics

Phone: Samsung Galaxy A02S

[young kernel]

When I try go on game it does this and you can here the music but freezes

@orchid tusk is this a falt pick above

[humble compass]

@orchid tusk Sir 😭 😭 I don't have Vencer Sarthe & BMW I8 I can't Able to Complete 5 Nitro Bottle In Hunted Race Track Nevada Im Newbie Player i have LP pls Help Sir
Episode - 6
Task - Collect 5 Nitro Bottle in Hunted Race
Track - Nevada

[vital radish]

yeah same here please remove the nevada condition please sir 🙏

[north jacinth]

Hey @orchid tusk there was a error:30 while in the mp lobby and I lost 1fuel I had left

[vital radish]

It's just one fuel weirdchamp

[restive coral]

Facing an issue with the game. Somehow the game can't sync, unable to connect even though I've stable connection. Please fix this

[vital radish]

so I used to play on android and I got pretty far, but when I downloaded the game for windows through Xbox could gaming, I can't find a way to log into my pre-existing account. I really don't feel like starting over, so how do I log into my pre-existing account?

ps: im not trying to spam, just not sure which chat to put this in

[clear shoal]

someone else? I get this warning consecutively

[void rune]

I get the same, also in MP1

[clear shoal]

then it is a problem with the servers again

[jade barn]

I have a problem i didn't get the key în grand prix
Id:0ae846
Platform:Android

[vital radish]

You have to reach out to customer care to transfer your progress from Android to windows. Cross platform is not possible without reaching out to customer care

[restive coral]

Facing connectivity issue since yesterday even though I've stable internet in amdroid... Please fix this

[vital radish]

Nice graphics on realme 8

[fresh hollow]

did u check settings?

[vital radish]

Yes high quality

[vital radish]

It's fine. What's the problem

[vital radish]

nothing, just praised the developers for optimization, it was not sarcasm

[dawn root]

What's that??

[young kernel]

Thats not a fault

[dawn root]

That's the weekly. The DaVinci was sooo fast?!?!

[young kernel]

Ok it does look to fast

[fresh hollow]

scotland weekly LTE bots always being hard to beat

[dawn root]

Imagine DaVinci only needs 1:02

VW VS DaVinci

[fresh hollow]

but what about a golden tvr or mazda get beaten by dodge or the cayman
bots get really hard to beated in scotland n weekly competition
u can even notice that easily compared to the other maps in WC

[north jacinth]

I have only 1*TVR 💀

[abstract valve]

I buyed british tour stage 1 but it didn't unlocked

[vital radish]

Okay nice

[vital radish]

@orchid tusk some players today got 400 tokens with an Enjoy! Message while some didn't. Why is that so? :/.I got that btw, others didn't get it so I was wondering why only I got that.

[young kernel]

What?

[orchid tusk]

let me know your player ID so we can check

[pliant cedar]

Servers down? Cannot connect

[cursive grove]

why is pagani req still there 🤔

[vital radish]

#bafc3ea android

[marsh helm]

When?

[vital radish]

Yesterday

[marsh helm]

Oh i didnt get

Did they give you as gift
Like when u open the app?

[vital radish]

Yes

[marsh helm]

Oh i didnt recieve it

[sharp hull]

Not an issue

[north jacinth]

Is 3g net a joke 😆

[fresh pumice]

Mann ads are too much and are annoying

[sharp hull]

What kinds of ads do you get?

[vital radish]

Even if I play on lowest settings it gives frame drops and sometimes even 10FPS.And crashes my spotify.

And my device runs PUBG at 60FPS.
What a logic gl. Optimise your potato game

[lapis geyser]

Yh, Pagani requirement is still there for my teammates ! You announced that it's fixed !

[orchid tusk]

@cursive grove This should now be fully resolved, please check again

[brazen jasper]

@orchid tusk please fix this Lag issues First from Buenos Aires,Cairo,Rome,Shanghai & U.S Midwest before the updates has arrive by this week. It's been 1 Month already as in this Thread & until now, it didn't fix yet & already abandoned us in this thread thou. & I'm currently using the Low Graphic as Performance Mode & I'm not changing back to High Graphic until the Lag Issues are Fixed! Please fix this bug already so I can finish this task as "Reach Top 3 in Multiplayer Race (Cairo)".🙏

[dense grove]

Nothing about lag issues

[brazen jasper]

U got to be kidding me

[dense grove]

??

[dense grove]

I also have those issues

[spring bramble]

no 60fps for 8gen1 devices？@orchid tusk

[wind pine]

and exynos 2200?

[spring bramble]

why so slow

it has been four months since it was release

[vital radish]

so whoever has this car won't have anything to drive?

[mellow dune]

There supposed to be Free try as i remember last BoS.

[vital radish]

@mellow dune no

[buoyant trench]

Again only 1 Vs 1 or no opponent when you play top 50 mp2... could you do something please ?

[waxen notch]

@orchid tusk It says completing chapter 6 should unlock the veneno. It didn't for me.

[fossil edge]

Small and medium pack have the same thinks....dhaa!

[rustic robin]

I came first in the ultima rs but the legend pass mission did not complete 3/3

[vital radish]

i bought new phone Xiaomi 12, still no 60fps a9 with Snapdragon 1 Gen @orchid tusk

[humble compass]

@orchid tusk Sir Any way To Complete This Condition ?? Im not Able To Complete This Bcz I don't have BMW I8 & Vancer Sharthe That's Why
Only this Condition Panding to Get 100 Token pls Help Sir Thanks In Advance ❤️

[flint rose]

My net connection is good but why this!?

[vivid oriole]

If you get good news let me know i have the same problem here 😩

[humble compass]

I don't think mate we got any good new,s bcz i described this problem 2nd time but no one dev. Care well let's hope we got any solution 😁

[hoary ocean]

I'm using galaxy a52, gyro isnt working frequently. No problem with other app. Only Asphalt9 has problem.
Is this known issue?

[vivid oriole]

Would be good If remove this only nevada likely with pagani..

[pliant cedar]

Yes

[spring bramble]

try to switch an account, my Oneplus10pro get 60fps in this way

idk why but when I switched to my old account it was available automatically

[fossil edge]

Gold league with cars of platinum league....fix this right now GL

[vital radish]

don't you have a car?

[somber dew]

Dose anyone have problems with the tilt mode? Because when I tilt my screen it never works even if I have touch drive is off?

[hoary ocean]

I have same problem. GL should fix it

[vivid oriole]

We dont have this cars bmw is Impossible to get and sarthe is to expensive

[humble compass]

No mate im newbie i have only DS E-tense all are Locked

[unreal gazelle]

Why the nitro of the Apollo N(60) last longer than the nitro of Ultima RS (63)

[fresh hollow]

still works fine for me until this moment
if u dropped ur phone recently u may broke the gyro sensor in ur phone

[hoary ocean]

Nope, no problem when i play other game. And many guy seems to be suffering by this.

[fresh hollow]

looks like a corrupted files in case the gyro works well for other apps
in this case:
try to reinstall the game so it replace the corrupted files
its the most common fix

@somber dew 👆

[hoary ocean]

I had reinstalled game several times, but it is same. Actually i changed my phone to galaxy a52s and problem happened

[fresh hollow]

||the A52 is the most phone that reports alot of issues with A9
and idk why ;'-';||

[wet minnow]

Cant open for a while now?

[pliant cedar]

There isnt straight fix for the problem ATM.. usually clicking touthdrive button off and back on helps.. but, it still messes start of the race.. it is not phone fault, it's a bug

[orchid tusk]

If you already have it at 4* you won't see the event, that is correct

[orchid tusk]

The chapter is not yet complete, it will be completed in the following update (the one after the New Breed Rivals season that will start soon)

[orchid tusk]

This is a known issue that should be fixed when the new update rolls out

[orchid tusk]

are you referring to the first mission there?

[humble compass]

Yes Sir
Mission - Collect 5 Nitro Bottle in Hunted Race
Track - Nevada

But sir unfortunately I don't have BMW i8 & Vencer Sarthe To Going & Complete this mission if you can help me sir i Realy Appreciate For That Thanks you ❤️

[orchid tusk]

There is usually several places where you can complete conditions like this

[humble compass]

sir i already Checked Everything But i need Atleast 1 Car
BMw i8 or Vencer to going for this Condition

If you don't mind can i share All SS here

[orchid tusk]

no need, in any case it is possible that sometimes a player doesn't have all the cars to complete all the missions

[humble compass]

Ok Sir Thanks For Your Attention ❤️

[fossil edge]

time bug

this bug is old, it never was fixed

[half holly]

When mid range phone will ne able to get 60 FPS ???

@orchid tusk sorryyyy for the ping but my phone have an very good processor thé snapdragon 778G and there IS no 60 FPS mode when it will be able for other phones

[wind pine]

And flagships? Mine doesnt have the 60fps optipn

[lyric citrus]

My Pixel 6 doesn't either, yet I know it had such a option before.

[wind pine]

hmm my s10+ had it but not my new s22ultra

[spring bramble]

i got it on my Oneplus 10pro four days ago

same Snapdragon8gen1

[wind pine]

Oh i have exynos...

so does only snapdragon get 60fps? @spring bramble

[spring bramble]

idk, actually some Snapdragons haven't got 60, and idk how i get it because i just switched to another account and it turned on automatically

btw I'm surprised that there is an exynos version of s22ultra, there is only Snapdragon version here

[wind pine]

oh lol, how did u even switch account tho?

[spring bramble]

just like this and start the game

[wind pine]

ok thanks!

aw cmon still no 60fps :(

[spring bramble]

🧐

[upper sand]

This is the error in my case. I can't connect to my account, only connecting logo pops up stays forever.

Please help

[ivory pelican]

how do you create a request on Android directly from the game?

[brazen seal]

bot commands not working

[pliant cedar]

Options -> Gameloft connect -> custom care -> up right corner (message icon)

[weak oar]

Hi. Any update on this?

[rocky mauve]

Game won't open. It just only loads.

My connection 12Mbps

My Device is Samsung Galaxy S10+ Exynos 9820

[upper sand]

Can't connect my account

[clever tulip]

What is the problem now 🤕

[pliant cedar]

Stop talking about connection issues, everyone is having that ATM.. maybe some of the servers was over Ukraine. Nothing else to say, at least some of the group was/is from there

[spring oxide]

why??
game suddenly lag so hard then freeze then gave me this "isn't responding" thing
redmi 10 btw

[dusty dune]

this is OK?

[orchid tusk]

this is the april fools event

[exotic nymph]

ARE WE A JOKE TO YOU?
How can you add any random rewards at random position?
This is disgusting.

[exotic nymph]

This is shameful

[marble cedar]

GP05#9076 has been warned

Reason: Bad word usage

[exotic nymph]

THIS EVENT IS CRINGE.
Quickly resolve this heck or we leave this game.

[lucid pine]

Are you serious? This is april fool event, It has been like this for 3 years. This year actually gives more rewards. Last year only 4 people got the rewards.

[north jacinth]

@orchid tusk also the club reward is to win the race and get tokens , so we are getting the 1st rank of reward pos

[tawny needle]

Hello. Asphalt 9 Android server user. When I saw that Asphalt 9 Legends was in the Google Play Games beta, applied and played, a warning message came up. I know it's a program through official collaboration, but I'm embarrassed to hear a warning message saying it's an unauthorized program. When will it be available? Please reply

[dusty dune]

I already understood the intention, it seems quite crazy and fun!

[pliant cedar]

It just for fun.. nobody loses. Few wins

[remote sigil]

@orchid tusk any new updates on lag fixes for android?

3 season now we are dealing with it :(

[brazen jasper]

Nope. Not yet🗿

[ancient helm]

Why EVERY TIME I enter game, it always shows this and auto return to loading screen and repeated the same thing like 4 times!

[young kernel]

Same for every day 3 or 4 time it need fixing

[ancient helm]

The 10th time still happen

[young kernel]

Its really bad

[zinc vector]

Ya

And now days too many advantages

[ancient helm]

Did you have the same issue with me?

[urban iris]

same here

[limpid wyvern]

Hey there! Where are Ultima bps? 🤷‍♂️

Fix it! Although, milestone packs are fine with bps in it. 🙄

[slow pike]

I thought i was alone saying that how badly this game is optimised
Now its confirmed this game literally lacks in optimisation i have a very good device (helio G85 processor , (similar to snapdragon 665) still it run only in 30 fps even on lowest settings possible. And my friend has snapdragon 765 still he gets 30 frames
This game really needs an optimisation
And yes i am not giving any hate to the team. 🙂 its just the problems i am facing and many people too.. so it should be fixed

[slow pike]

I hope the team could fix this :slight_frown:

[grim thorn]

I can not use tilt to turn , it starts to not work for some races. How can I fix it

[exotic nymph]

Any car I take for Multiplayer its always loses it controls and even crashes towards the walls even I use TouchDrive.
This is a hilarious problem in Multiplayer races.
Please fix this as soon as possible.

[strong mountain]

the same happens to me sometimes

[cloud falcon]

Same problem on my device

[austere summit]

I have problem with graphics

[fresh hollow]

mention the device

[austere summit]

xiaomi 9c

[wild sandal]

Game is not opening properly,
Once I enter to the game, directly disconnects

[shut oasis]

@orchid tusk what is going on with the servers? Before you say check device, check connections yada yada yada..... I know it's gamelofts servers. Do you not pay someone a substantial amount of money to make sure they're running at the correct cooled and optimum level?? How long do players have to endure the never ending drivel of excuses as to why something is not working??

[vital radish]

My game lags but it was perfectly fine in the beginning

[marble cedar]

ThΞFlash®#7473 has been warned

Reason: Bad word usage

[limpid wyvern]

Alright! Let me try this way...
It's clearly a scam. You get nothing from the milestones. Also, from the MP league rewards, you get nothing here too. Where are the Ultima BPs?
Why is it not fixed yet? @sturdy grail

We are expecting a response from you on this at least. Say, it's not a bug like last MP2 season where the league rewards included the Festive Seasons cars & then you fixed it & then the packs got the British Tour cars 🤷‍♂️

[dense grove]

Same with me bro......and also LAG

[young kernel]

@limpid wyvern how is that a bug it just pot luck in the packs

[zenith relic]

help

[vital radish]

People complain tor stupid things you know,its always like that

[zenith relic]

Dont sure why but i cant login my google play account

[limpid wyvern]

In milestones, yes it's a pot luck lol 😆
I'm talking about the league rewards packs, the end of the season rewards. Didn't you see the difference?
They're not including Ultima Bps but the milestones packs do 🥲

[zenith relic]

nvm it worked :)

[limpid wyvern]

You sure? 🥲

I think you gotta sit back & understand first what others are saying. Don't you think? 🤔

[vital radish]

No.why should they give ultima bps for free? And of course the chance of getting legendary blueprints is lower than that of rare.

[arctic quartz]

the same thing is happening to me (i can't connect to my google play account). what did you do to fix it?

[zenith relic]

Deleted my google play games account and make a new one. Yeah i lost all my other games data stuff but its okay

[arctic quartz]

uhh ok i don't think i wanna lose all my other progress lol

[zenith relic]

ikr

[young kernel]

@limpid wyvern ok I see👍

[limpid wyvern]

No offense but I can't make someone understand who just don't want to. No arguments. Have a good day 😊

[vital radish]

I got your point.But we cant do anything right? Anyways peace

[neon hound]

Most of the time

[slim gazelle]

Not able to view Season

[lyric hedge]

hello, I need help, a few minutes ago I made a purchase that I did not want by mistake, I would like you to offer me a refund so that I can buy the item that I really wanted to buy

[young kernel]

Game will not come on after update

[fresh hollow]

go to in game setting»customer care»the chat button on the top right» tell the issue

[young kernel]

@orchid tusk help the game not coming on after update

[fiery zealot]

No internet error after the breeds season update.

The game is not even starting

[young kernel]

Same for me

[urban iris]

bruh, haven't fix lagging cairo, Shanghai, u.s Midwest, Rome, after update @orchid tusk

[queen cargo]

Right after update... Not able to connect 🙄 tried 3 different internet connections, cleared cache, restarted, and still not connecting
@orchid tusk help!

[short field]

I wont update because friends tell me error

[vital radish]

Can a few of the players who are experiencing the 4-1 connection error give me their player IDs please?

[vital radish]

player ID please?

[vital radish]

player ID?

[young kernel]

@vital radish I can not get on the game to get it my god

[lucid pine]

Can you ask your clubmate?

[neon pine]

This update is 1 gb

I have 5 gb free but I can't update it!!!
Help!

[young kernel]

@lucid pine ill try

@lucid pine is it safe to put on here

[lucid pine]

Your in-game ID is public anyway. Anyone can see it if they encounter you in mp

Ping Sonia

[young kernel]

@vital radish id 32bd9b

[neon hound]

After latest update... error not fixed

[quiet plaza]

Who's experiencing 4-1 error, clear all your data from Asphalt 9 app (ofc if you have a cloud save). It helped me

[queen cargo]

Worked for me as well!

[empty oracle]

hey all
Boiz how to register on Snapdragon Pro Series?))Want join

[vital radish]

There will be qualifiers for it on mentioned date

[torn tundra]

No looper Prix

[empty oracle]

Yeah i know it but in rules " you need register on ESL" before final

[empty oracle]

And also where i need to find a qualifiers games?In game or where?)

[vital radish]

In game daily events it will come.

And a pop up of registration will come 2-3 days before qualifiers start not now.

[empty oracle]

Uh,thanks a lot)

[wooden otter]

Same issue in my side. Cleanup of Cache didn't help

[upper kettle]

i have the 4-1 problem, id d591c1f

[empty oracle]

Sorry , the last one)I connected by facebook but not connect to gameloft/Is that problem for сompetition?

[vital radish]

Connection doesn't matter

[hasty anchor]

I'm already tired of the same problem with every update

[empty oracle]

So before competition 2-3 days before its gonna be form where i need to write all details about me right?)

[slim gazelle]

I just updated my game. Some of my friends got the Looper Prix Event I still have not got It

[vital radish]

Exactly

[empty oracle]

Awesome,finally)have a good day)

[torn tundra]

Same here no looper Prix what happened

[vital radish]

Same to you

[empty oracle]

I ll try..

[young kernel]

@vital radish are thay looking in to this falt

[vital radish]

@orchid tusk new bug

[torn tundra]

@orchid tusk no looper Prix showing for most what's going to happen?

[vital radish]

After last update

It seems that every update is full of bugs ! 😭

[young kernel]

Same can get on game

[vital radish]

check pinned messages for solution to issue

it seems that uninstalling and reinstalling the game works the same way

[torn tundra]

What about looper Prix not available

[vital radish]

@young kernel do you have looper prix? I don't have 😭

[young kernel]

@vital radish I still can not get on the game

[sleek olive]

Again start 😑

[north jacinth]

So Sonia insted of updating we can directly uninstall the game and reinstall it then 🤔 @vital radish

[exotic nymph]

How can you call this a fair play match?

[young kernel]

Thats not a falt

[rocky mauve]

Nah bigger question is how did u lose to a NSX.

[exotic nymph]

Manual Player

[young kernel]

@vital radish you say take game of then put it back on will fix it iv never done it and im warred i will lose everything

[rocky mauve]

The fact his doing just fine in a NSX means match making is still fair

[exotic nymph]

Actually my phone slipped from my hand and car crashed the wall

[north jacinth]

Bro that's ur fault then

[exotic nymph]

Even if I come 3rd my Rating is still decreasing, thats the problem

[exotic nymph]

You can clearly see here

[rocky mauve]

Thats because there is only 3 racers. 1st gets points. 2nd either loses little points or lose nothing or go up just a little. 3rd loses points regardless

[exotic nymph]

But how ?
If there are 4 or 5 players and I come 3rd my rating increases by 12 or 15.

[rocky mauve]

more players mean more opportunities to get points. Normally 1-4 get points in a 8 player race. Sometimes even 5th gets points. 1-3 normally gain points for 5 player race. 4 player race is 1-2 normally but if your low enough than the whole lobby in rating 3rd place can get u points since everyone else was a lot higher rating compared to yours

[young kernel]

Fix this please

[vital radish]

Why everyone so panicked 🤣
Looper prix is only available for testing to few content creators to check for bug.
It will come to common players after 2-3 days

@vital radish @torn tundra @slim gazelle

[full plover]

Oh ok.

[vital radish]

Oh ok but how would we know

Just wait 👍

[exotic nymph]

You'll able to see after Ultima RS SE.

[supple plover]

Please make sure your servers are online !!!

[young kernel]

Gameloft please fix this

[supple plover]

The problem why i cant connect to the game is that i updated the game

[young kernel]

Yes for a lot of people

[supple plover]

It's just awesome how professionally bad this studio is with updating there game and never test there updates or anything

[exotic nymph]

I can't see any problem.

[supple plover]

@exotic nymph Are you everyone in the world who have this game ???

[exotic nymph]

Yes, I do

[supple plover]

What do you do ?

[exotic nymph]

Nothing.
See my profile

[exotic nymph]

I have this game that's why I joined this server.

[glossy patio]

So this issue happens to other players or just me?

[supple plover]

For some it dont happen but for some it do. For example me and one other guy here

[exotic nymph]

I don't have any problem and can show you in the stream

[supple plover]

Why are you in this channel when the game works no problems for you ???

[exotic nymph]

IDK

[supple plover]

Maybe cause you need attention like a little child ?

[exotic nymph]

NO

[exotic nymph]

Let's end this discussion here otherwise mods will get angry

[glossy patio]

Try to uninstall then reinstall

it is hard for gl too bcs if they add new features, we need to expect tons of bugs

[junior comet]

When gameloft solve that problem ?

[torn tundra]

Exactly

[young kernel]

I wish thay would

@vital radish sorry to ask can you let us no if you here something about this fix

[glossy patio]

Tried to delete and re install but still doesn't work

[young kernel]

Me to did that still will not come on

[vital radish]

if you are connected through facebook or google to the game you can unistall it as it backs up your data

oh nevermind, you already tried uninstalling it?

[young kernel]

Yes and its a lot of people as well

[vital radish]

did you try the clearing your data from settings method?

[young kernel]

Yes just now and nothing are thay looking in to it

[vital radish]

I feel bad for you man

[young kernel]

Well it 1 of those things

@vital radish can let you us no if you here something pl

[glossy patio]

Now what

[young kernel]

This

[limpid wyvern]

Besides asking even if you know no one give a F about this & not gonna reply? Nothing lol 😆
😅

[glossy patio]

Ik, tried everything but fails, we need to give player ID to Soniayesyes?

[young kernel]

I did that

[vital radish]

i already notified the team about this issue

unfortunately i cant do anything else at the moment if the unistalling the game method does not work

[young kernel]

👍

[limpid wyvern]

I'm not updating the game for now then. #Bugloft lol

[young kernel]

I wish I didn't

[limpid wyvern]

Unfortunately, there's nothing we can do. It's getting quite normal to experience the bugs with every updates. We should get used to it now 🥲

[young kernel]

Ye

[limpid wyvern]

Sooner or later, I'm gonna get my hands on the new update & then rip incoming lol 😆

[glossy patio]

So we need to wait until they done their hot-fix?

[limpid wyvern]

If they acknowledge the issue only then we can expect a hot fix, hopefully soon or else rip like last season

[neon pine]

What is the size of this update?

[glossy patio]

1GB

[young kernel]

Android 1gig

[neon pine]

But play store say I should have 6 gig

[limpid wyvern]

I recommend uninstalling the current version h installing the game from the scratch. This may reduces the chances of getting bugs 🥲

[neon pine]

I have 5 gig free

[limpid wyvern]

Need 6GB lol

[rocky mauve]

Probably means not enough storage to allow smooth use.

[limpid wyvern]

Yeah! Kinda reserve storage for operational purposes

[neon pine]

[glossy patio]

Nah, it also happened to me earlier, you'll need to clean storage a while then wait

[rocky mauve]

Deep Deep cleaning

[limpid wyvern]

Try clearing data of Playstore. It may help @neon pine

[neon pine]

I should clean

[neon pine]

I try it

[limpid wyvern]

You did? Then rip

[neon pine]

[limpid wyvern]

[glossy patio]

I did this: save data > uninstall > clear any useless cache or data > wait a while(10-30min) > try to reinstall. It works for me except the 4-1 issue kicking in

[young kernel]

I done same nothing but this stupid 4.1

[neon hound]

Server error worst now...
Don't install update

[young kernel]

I did 😩

[fiery zealot]

Player id- 4fb8003

[vivid atlas]

fd0b5d

[gentle lintel]

Platform: Android
Device: Galaxy A70
I qdon't receive the bps packs after finish the race

[dawn root]

Whats that??

Connot change name? And why is my name Driver 4089 now?

[cloud heart]

I don't have GP available, even after game reinstalling

[young kernel]

@cloud heart it not on for us just content craters

[cloud heart]

Oh ok, thanks!

[junior comet]

Oba90ae

[pliant cedar]

Tilt to steer issue got worse.. before update about 60-70% of starts worked fine.. now it is 20-30% working.. absolutely no sense to play.. DO NOT push new content before solving old issues.

[woven elm]

After last update. Please fix this problem

@opaque ore , @vital radish , @sturdy grail , @glossy vigil Guys can you hear me!

[cloud heart]

Does someone experience game crashes after watching ads?

[young kernel]

This bug needs to be fixed I can not get on game

My god come on gameloft

[woven elm]

Sometimes closed immediately after watching ads

[sharp path]

Nice I think Movistar isn't the problem

[clear shoal]

What is happening ?

[bitter cypress]

@vital radish ID: d69ae9f

A bit like Error 4-1. Since I don't have lot of space in my phone. I uninstalled it then fresh download the whole game. I'm blocked here without any way to login in. I cleared cache & data , reinstall second time but still same issue. Best regards THANKS.

[shrewd hull]

🤦‍♂️🤦‍♂️🤦‍♂️

[vital radish]

Hello @bitter cypress Have you tried to press "Play"? I believe it will spot your previous profile once you'll proceed, and if not, you can log in from the game settings -> connect.

[young kernel]

Please help same

[bitter cypress]

You sure it's safe ? I don't want to loose 2 years of gameplay.

[neon pine]

Fix this

[young kernel]

@vital radish Denise this needs to be sorted iv play from the start on when it was in playstore you need to tell the players that your looking at it

And I dont want to lose my progress as well

[dawn root]

I have no ingame-chat

[next leaf]

What is this Gameloft???

First you told me to uncover the girl!!!
These ads are getting se*ual

[bitter cypress]

Not the right place. Go to #🎞・ad-issues

[dawn root]

Why so laggy... GL 😔

[mellow dune]

Since this update, lag on tracks was fixed by putting game on High Quality. Now even on High Quality lags... How to play this? Tappin on break and nothing happend. If double tap, it 360... That means many times lost race.

[vital radish]

Hello,

Our team is investigating the connection** error 4-1 **
Meanwhile, if you are affected by this issue and your game profile was connected with Facebook or Google Play you can follow this workaround:

Important: If your account was **not **connected, it might lead to game progress being lost.

Option 1 - Clear Data:
Close the game and go to devise Settings -> Apps -> Apps (first in the list) -> Search for Asphalt 9: Legends in the list and click on it -> select Storage -> Press to "Clear Data", and start the game once again.

Option 2 - Deleting the game:
Close the game and delete the application from the phone. Then install the game and try again.

[fossil edge]

option 3....change your QA team

[young kernel]

Ye

[woven elm]

Option 1 Result : Could not connect google !!!!

[bitter cypress]

Same issue. He told me this " Hello @Gam4ill Have you tried to press "Play"? I believe it will spot your previous profile once you'll proceed, and if not, you can log in from the game settings -> connect. "

But I fear to loose my progress. I'll wait till tomorrow before doing it and prey for the worst.

[woven elm]

Finally fix it. I opened second or third times after the clear data then two option I see, new player and old player I have. Select my ID and started normally. 👍

[bitter cypress]

Glad to hear there is a solution. Trying right now

[limpid wyvern]

Me neither. They are sleeping lol 😆

I meant, I didn't update the game yet, fortunately. However, I'm not sure for how long I can resist. Maybe until 2 days or so when the game will need to forced update. Rip incoming

[young kernel]

I'm not bothered about credit s iv got 91 mil

[limpid wyvern]

[bitter cypress]

It's called don't buy everything you see

[limpid wyvern]

Lend me a few millions. I'm broke lol

[young kernel]

I wish I could but can not get on game🤣

[limpid wyvern]

[young kernel]

Thay say if your connected to Google you can take game of then back on it will wark

But im on Google

[bitter cypress]

So ... Lil update : I tried both options

• I retry multiple times pressing the bouton Connect then clear cache and try connect again as said by @woven elm suggested last message. Still didn't work

• Then I pressed the play bouton, it enter into the game with new profile, went directly in SETTINGS - Connexion and that's all I've got (picture).

I guess the "bridge" between the game and PlayStore doesn't work properly.

[rain falcon]

Progress?

[fresh hollow]

this type of ads is out of control by GL hands
cuz those ads launched by google side and it depends to the age in ur acc
u can temporarily change ur age in google acc to avoid that
try 14- old

[bitter cypress]

My progress is on my Google account. So for now I don't have to worry about that (still safe). The issue here is, as Error-41 shows, the game doesn't connect to Google.

ERROR - 41 From Reddit

[young kernel]

If so how we do it

[bitter cypress]

I guess they clear cache - uninstalled the game then redownload

[young kernel]

I'm not risking it

Even though I'm on Google

[bitter cypress]

If you have connected your Google account you should know that your progress is up there and not exactly in your phone. I do this procedure on every update. But this time doesn't work properly

I don't have Error-41 as you all have. I can enter the game with new profile. But I can not recover my backup from my G. Account.

Not exactly the same problem we both have.

[young kernel]

No I did when I got the s20 ultra

So I should be ok

[young kernel]

My progress cam on when I got new phone

[next leaf]

My Game is not opening after update

[young kernel]

Same for a lot more me 1 of them thay no just got wate

[bitter cypress]

Read the pinned message.

[young kernel]

Every update a bug

[next leaf]

Yea,I have read it@bitter cypress

[bitter cypress]

@young kernel New idea: try to connect on another phone with your Google account and everything. If it's open then you can safely uninstall and redownload on your personal phone.

Notice : Shouldn't open the game in both phones at the same time.

[young kernel]

I would but game s9 plus to my friend

[bitter cypress]

If it doesn't work the you can again as I was telling Jason here : to uninstall and redownload the entire game

[young kernel]

God dam gameloft do thay not check things

[bitter cypress]

You don't have to play the game on his phone. Just try to open it and verify if your progress is there.
Then you can safely redownload the game on your phone.

In Europe it's already the evening, they are off work. I guess

[pliant cedar]

@bitter cypress bugs are online for next 6 months at least.

[bitter cypress]

I don't really mind if doesn't work. I can try again in few days. If still doesn't work then I don't care anymore. I was planning to stop playing for a while till July or something.

I will loose my temper if I loose my progress 😤 .

Good night guys

[young kernel]

Good night

Me to I got 139 cars

[bitter cypress]

Just got 100 with the Ultima

[rain falcon]

GL got some beef with Google Play services. Issues seem to be arising every update.

[young kernel]

Its seems to be

[vital radish]

Error has changed.

[minor vector]

Great 😑

[vital radish]

Initial message is back

[young kernel]

Your not alone its a lot of people

[minor vector]

Yep, if I knew I wouldn't have updated the game

[lyric hedge]

._.

[young kernel]

Its a joke bug every update

[gusty dune]

I don't have the looper prix @orchid tusk

[short field]

Hello I have the code error please fix Thank you! 👍

[young kernel]

@vital radish im sorry to say this but im very disappointed in those update s I like the game but it the same all the time all the people in the game can not play because you don't test things before you send them out

[manic tinsel]

I thought it was just me but others seem to have this problem as well .___.

[spring bramble]

unable to connect to Google@vital radish @vital radish

[jolly path]

My friend got some problem during login game. It says "AN ERROR OCCURRED WHEN CHECKING THE ONLINE PRIVACY POLICY. PLEASE TRY AGAIN." after update. Is this another bug?

[robust yoke]

Same, over here.

[vital radish]

Nice phone temper glass 😃

Hello I'm facing many problems after new update
First i can't see club chat option
And can't connect game to Facebook or Google
Also facing connection error issue

[short field]

Thanks I drop my phone alot haha

[woeful snow]

Me 2️⃣

[woeful elbow]

Ho-ho... Everyone get error too 😂
I'm not alone

[bitter cypress]

This is a 0.01% affecting bug. And here we are BROTHERS

[vital radish]

Player id e3ad80e

[valid fractal]

Game doesn't work after update. From Kazakhstan

[spring bramble]

Google connection issue🧐

[lyric hedge]

I fixed it!!!
You just have to delete the game data, DO NOT UNINSTALL IT.
Then enter the game, fill in the information it asks for and then the option to PLAY will appear, do not enter there, enter CONNECT (google or facebook) An error message will appear but then the option to choose your account with your progress will appear saved.
I hope it works for you :3

[vital radish]

Do you have an idea to get the player id when the game refuse to start ???

[spring bramble]

okay thanks a lot

[rain falcon]

Yeah but... this is something I don't feel like doing.

[lapis geyser]

That is the only thing that worked unfortunately

[rain falcon]

I'll wait for their fix.

[spring bramble]

your progress is saved in Google’s server not on your device

[slim panther]

i don't get error 441 luck ;-; after update on android

[rain falcon]

Still I had to manually connect many times as it would not connect when the game started. Idk if it was even connected before I updated.

[karmic apex]

Game does not work after the update.

Player ID: 0f1c52f

[bitter cypress]

If you don't know if it was connected or not, then it's comprehensible.

[lyric hedge]

don't worry, you won't lose your data if you were connected to google or facebook and you won't have to download anything

[lyric hedge]

It was useful to you? :3

[young kernel]

Come on fix this

[humble siren]

i have an issue with the game

• Club chat doesn't appear
• Cant connect to Google Play or Facebook
• Name got reset 🗿

[young kernel]

Gameloft you should be a shamed of your self for doing to another update and the players

[humble siren]

does reseting my game data works for getting my club chat back?

[spring bramble]

this also happens in other accounts @glossy vigil

[glossy vigil]

thanks!

[vital radish]

i faced this issue before

can u try clearing data in google play gamess

[spring bramble]

let me try

[humble siren]

more images

[weary wharf]

unfair

[spring bramble]

no use

[vital radish]

damn then game problem

[young kernel]

Thats why I'm not trying it

O come on with this god dam it

[rain falcon]

Is wiping the game data the only solution rn @glossy vigil ?? Or will there be a fix? If so, I'll wait.

[rain falcon]

If u have Google Play Games, open it and go to profile. If it loads, then go back to games and open A9 from GPG, not thru A9 app. See if it works..

[spring bramble]

okay

[rain falcon]

Worked?

[valid fractal]

No, it doesn't

[rain falcon]

It wasn't for you ig but ok

[glossy vigil]

It may be a fix. Can't confirm right now

[young kernel]

@glossy vigil can I ask this why you did not test this update before sending it out please

[neon hound]

This is the test

[weak oar]

Player Id: 1b608eb

[ebon mural]

clearing the game data works

(for the connection issue)

[young kernel]

Ye but will I lose my progress if I clear data

[glossy patio]

You haven't save it to either g.play games or Facebook?

[young kernel]

I got it saved to Google play

[bitter cypress]

Then you won't loose anything since it is backup on Google play

[young kernel]

And my sync is on all the time

[glossy patio]

So you have tapped this right?

[young kernel]

Yes

[bitter cypress]

He said it's always on (connected). Just don't want to clear Data as he has been told since yesterday. YOU WON'T LOOSE NOTHING (YOU ARE SAFE)

[glossy patio]

Then you need to gain enough courage to tap "clear data" and login back

[rain falcon]

Well how about them actually releasing the update after checking properly so we don't have to tap on "CLEAR DATA"? Is it so hard to do?
I'm in no hurry to play rn, waiting for fix. But they need to "CHECK" the game before releasing updates.

[young kernel]

Me to going to wate

[glossy patio]

Well, bug already happened so it is useless to keep suing GL. Just hope they don't make the same/new bugs + the fix will be fast

[bitter cypress]

It's just a little hundreds of persons in this situation. Even though this bug is on every platform

And for my poor As* . I don't get Error code, it's just PlayStore doesn't connect. I tried everything : clear Data, restart phone, redownload the game still same results.

My options now :

• Restore the phone (maybe a fresh PlayStore can resolve this)
• wait a fix (this weekend maybe)

Or nuke it and never come back again.

[dawn root]

Same here!

[young kernel]

Thats why im not doing it

Going to wait for fix

[bitter cypress]

The fun part is that a majority of players didn't update yet waiting till force update. GL gonna see hell if no fix before this Friday 😂

[lapis geyser]

I managed the hurdles to get back online after the last update, but now I am facing massive lag everywhere, even in daily events 🤬

The stop motion bug 😅

You really need to step up your QA before adding even more features/bugs

It's not a sin and we will appreciate if you work on optimizing performance instead of adding a ton of new untested stuff

[neon pine]

By having an id player, game data can be obtained!????
Because I don't want delete my data😕
And I want to know if the id player can return game data or not?
I'm in lvl 11 and I have 33cars I think

[gusty dune]

Huawei devices isn't experiencing the issues on going

[wind pine]

not samsung s22 ultra either. worked perfectly for me

[rain falcon]

Because Google

[young kernel]

@rain falcon did you get on game

[rain falcon]

Nah 😭

[young kernel]

I'm not doing that delete data thing even though I'm connected to Google

[rain falcon]

🤝

[primal dew]

Brh why? I am not a kid I'm 17

[neon pine]

Me too but I'm not connected to Google or fb

[young kernel]

I'm concerned to Google but I don't want to lose my progress

[primal dew]

Anyone pls say me what will I do now?

[primal dew]

Hi @slim flare. What is 4-1 error?

[young kernel]

Lots of people getting it thay warking on a fix now

[fossil edge]

i installed the upgrade and i havent any errors.

[young kernel]

Its funny this the first time

I can delete game data but I don't want to lose my progress even though I am connected to Google

[fossil edge]

What I did was first uninstall the game, restart the phone and then install it again. I did not lose the information because it is saved in the cloud in the google play account.

[young kernel]

I saved it Google play

[fossil edge]

It is as if you changed your mobile, you do not lose the information.

[young kernel]

No its was saved i had s9 plus I got s20 ultra and its came on when I changed it

Download game on s20 ultra

[fossil edge]

if you delete the game and reinstall it is the same

[young kernel]

I could because I saved my data to Google play but im going to wate

[fresh hollow]

did u logged in by FB or Gplay before clear data?
also
that goes to #🗿・memes

[weak oar]

Are we gonna lose on looper prix bcoz of waiting

[jaunty yacht]

Lopper prix hasn't come yet

[young kernel]

Its just for content craters

I will wate for fix im not bothered about credit s I have 91 million so it good

[jaunty yacht]

Tbh I don't have any 4-1 issue lol

[young kernel]

Alot have and some don't

[fossil edge]

April Fool Lol

[young kernel]

Ye it feels like it

[lapis geyser]

Persistent notification after update

[clever tulip]

I could not I connect my game account to my Facebook head_bandage its always show me this .
Any solution?

[fossil edge]

did you choise the b option?

[clever tulip]

When I do it lunch a new account

[dull iris]

I'll go back to NFS no limit until they launch a new update fixing the problem.

[young kernel]

My god I wish this fix would come

[cloud heart]

Hi I have no ads at all

[blissful jacinth]

What the?! I followed GL's instructions in the Hot Topics channel regarding the error 4-1 and I have lost THREE YEARS OF PROGRESS!
I tried all three possibilities: just login (started from scratch), login with Google account (started from scratch) and login with Facebook (error connecting to Facebook and then conflict error asking which level 1 account I want to use).
Is GameLoft setting up an account recovery service?
⚠️ DO NOT DELETE YOUR APP DATA! ⚠️

[spring bramble]

bro can you please check settings→connection and see if Google is connected?

[wind pine]

yes it is

[spring bramble]

i can play normally but I can't switch account🤔

another bug

[gusty dune]

I don't have the looper prix @orchid tusk

[wind pine]

most people dont have it yet

[young kernel]

Next week

[viral mural]

Post update. Is there an actual fix for this (and yes I have restarted the tablet and my WiFi) or am I just stuck? Has been going on for 3 and a half hours now.

[young kernel]

Same for a lot of people me being 1 of them

Thay are trying to fix it

[primal dew]

K

[short field]

Ok thanks 👍

[young kernel]

Come on fix this its getting me mad 😠 😤

[weak oar]

Same here, I'm yet to complete ultima SE to claim the key 🔑

[young kernel]

I got the before this update its my 139 car

[quartz mulch]

@young kernel me too 😫

[viral mural]

Should have known better but the only way to invite people to a club is with the update. Pathetic.

[quartz mulch]

@weak oar oh my God oh my. I am 399/400 I'm going to die if I lose this opportunity. This is my first time I get so far. 😑

[jaunty yacht]

Why don't u chill dude
Not playing this boring game for a day won't kill you

Then get frustrated

Wait*

[young kernel]

Ye wait

[weak oar]

I hope it just gets back on time for me to claim the ultima key.

[young kernel]

I hope you get it in time

[quartz mulch]

@weak oar I hope so too... Please...

[young kernel]

@vital radish can you tell us is thare enough news on the fix for the bug we don't want miss claiming the rewards before the season ends please let us no as soon as possible thanks

[torn tundra]

If I'm correct it was only for content creators first then it would be available for everyone in a few days

[torn tundra]

If I'm correct it was only for content creators first then it will be available for everyone else later

[young kernel]

Yes

[primal dew]

It also happened to my 2nd acc but I was testing it it in my 2nd acc and it 2qs on 4 lvl phew

[spring bramble]

um my sf90 event is missing after update

[urban canopy]

Anyone can tell what to do with this issue??

[fresh hollow]

||change ur age to something older in google setting ||

[urban canopy]

I have done 23 but still it is not happening

[vital radish]

Can't play mp..... Reason 1 is matching my platinum cars with legend ones. Reason 2 is to refer back to reason 1.

[young kernel]

@royal meadow that was happening to me every day before update now I done update can not get on game

[jaunty yacht]

U can't even u input age the original age is with gl. Ask gl to change ur age by giving proof

Its a trap

If u clear data ur data will be gone

[young kernel]

Thats why I'm not doing it

[ebon sparrow]

Knockdown mechanics are buggy and inconsistent. Please spend significant time looking into fixing them.

[young kernel]

@royal meadow im on Facebook but not with the game just Google play games

[jaunty yacht]

Don't take risk man

[young kernel]

No in I got 139 cars so not going lose them

My credit im fine got 91 million

[short field]

Ooo sorry man you will miss 😭

[jaunty yacht]

If u loose it gl won't do anything anyway

[young kernel]

No im just going to wait for fix im im the leader off my club so im fine

Im not on Huawei in android

[jaunty yacht]

Which club

[young kernel]

S20 ultra

[jaunty yacht]

S20 ultra club🤣

[short field]

Good phone 🤳

[young kernel]

Yes but no game to go on🤣

I'm concerned to Google

[jaunty yacht]

U forgot gl potato servers

Which is more important wait or take risk

[young kernel]

@short field ye just got i had s9 plus

[rain falcon]

Fix when GL 😭😭

[viral mural]

How can you do ths t if you can't get in the game? And can you trust that the connection is still there and nothing got messed up?

[rain falcon]

U need manual permission for FB.
Google was automatically logged in cuz Play Store.

[young kernel]

@orchid tusk can you tell us how long before a fix for the game so we can play again please

[viral mural]

Would you bet your progress in the game that something didn't go wrong with GL and they lost it somehow? We shouldn't have to take those gambles if they did their updates correctly.

Notice no one on here from GL giving an official explanation and ETA on a fix.

[young kernel]

I wish thay would tell us

Because I'm sick of it

[dull iris]

@young kernel dude, you need to calm down for a while, seriously or you gonna sick. We need to wait a few more hours, if they cannot fix it in a good way and we are forced to lose the progress in the game I just move on and quit the game, no need to stress out. I know it's addictive but is just a game. If you a LP buyer they are just losing money and you would get a better life. That's my opinion about this for now.

[young kernel]

@dull iris ill never quit the game im just going to wait

But I get what you mean 👍

I'm not stressing over a game

[dull iris]

Good. My only corcern is losing about 1000+ tokens still pending on daily events. I just need to upgrade the cars but ran out of credit, was hoping to earn a few thousands credits in MP but we are out of service 🤣

[young kernel]

@dull iris iv got 139 cars

[dull iris]

Yes, I got 110

[young kernel]

From the very start of game

[dull iris]

I been playing arround two years maybe, since I started to work from home due to the pandemic.

Normaly buy the LP but, maybe I can save money now

😯

[young kernel]

Ye every 1

[dull iris]

Yep, when you see thise S cars with 3 gas tank you need the LP urgent 🤣🤣

[young kernel]

I got the ultima it was my 139th car

[dull iris]

I missed it, I had the jaguar two stars only. No tokens for packs, so I collected all resources I can from previous stages. I ended up with 362 points, no chance for the decal

[young kernel]

The jaguar got 4 star but did not get key tear 4 3 no key gt gold g t r maxed need i epic to gold it ultima almost 4 star

[dull iris]

I see, well I guess those would come back soon. Hoping we are still in the game when that happen

[young kernel]

I will be thay will fix it soon

[dull iris]

Hope so, you're loyal.

[young kernel]

Yes I like game don't like what thay doing

[dull iris]

👍🏾

[ionic girder]

my game is bugged my user changed i cant use club chat the grand prix event and max test rive does not show for me after i updated the game

[weak oar]

I cleared data from the settings and now I'm able to log in the game.. now hopefully I cam get the key

[novel trellis]

Platform : Android

[young kernel]

I hope this fix comes soon

[primal dew]

Ok👍

[primal dew]

Not working

[jaunty yacht]

U are ofc

[young kernel]

No im not

[limpid wyvern]

@young kernel @vital radish Look... this is what I was talking about. Got fixed with the new update 🙌 😋

Now the league reward packs include Ultima BPs as expected 😋

[vital radish]

Oh nice.

[low plaza]

How to fix this?

[young kernel]

@orchid tusk are thare a fix yet for the game

[noble helm]

1st user

[orchid tusk]

we'll let everybody know through #🔥・hot-topics once the issue is fixed

[young kernel]

Ok thanks

[orchid tusk]

fixed, thank you

[young kernel]

@orchid tusk ok ill wait for fix but just 1 thing this should never had happened you test things before sending them out thanks

[spring bramble]

there's another issue with Google connection

[young kernel]

What that

[spring bramble]

can't log in

unable to load the progress on new devices

[young kernel]

O I see

[ashen ermine]

@orchid tusk the issue is still not fixed post updating the app

[orchid tusk]

will let the team know, thanks!

[stark crypt]

.events android

[full palm]

I don't get my reward for finish this race in under 1:32:500 and can't continue in the ultima rs challenge because i have 308 of the 310 conditions to continue.

[urban canopy]

Where can we ask gl to change your age bro??

[lilac horizon]

@orchid tusk when will the error 4-1 get fixed ??

[urban canopy]

https://media.discordapp.net/attachments/950658027994882049/960552315620839515/Screenshot_20220404-201720_Asphalt_9.jpg

What to do with this problem?? Can anybody tell a fix to this problem??

12

Ok anybody else who knows what to do with this issue??

[jaunty yacht]

Cc

[orchid tusk]

there is a fix coming, it'll be released as soon as possible

[young kernel]

@orchid tusk I hope so because season end in 21 hours and I want to get legend pass thanks

[magic meadow]

For real this happens?
They are crazy man

[young kernel]

@magic meadow I did not no what to tell him

[magic meadow]

And just to tell, 2 days since update

[young kernel]

Same 😩

I'm leader of my club and I can not get on

I'm not deleting my data I never done it

[magic meadow]

What are the requirements?

[young kernel]

Just play as and when you can

[magic meadow]

F
Same here, but my club is no active so
I also never tried the data thing, and won't. Very scary

[young kernel]

Its not a big club but i do ok ye some the 1s in club are not playing so got get them out

[magic meadow]

But I mean how old you need to be

[young kernel]

I got 139 cars dont want to lose them

I'm very old

But I don't no

[magic meadow]

I've already lost 54. Now have 80-90 and so many things

[sturdy grail]

[Error 4-1]

There is a new update in the Google Play store to fix this issue. Once you have updated the game to the latest version, please access the game and if you see the 4-1 error, tap on "Retry" or Restart the game.

[short field]

Thanks just in time Mina to the rescue! 🦸‍♀️

[rain falcon]

Game starts properly now, thanks for the hotfix.
But it crashes automatically after about every 2 to 3 races whenever an ad loads.

Is the crashing issue affecting anyone else?

It's only happening when an ad loads after race

[young kernel]

No for me it ses game not syncing and goes of then back on 2 time up to now

This

3 time so fare

[dull iris]

@sturdy grail Thanks for the update fixing the issue and saving @ja@young kernel life. All lives matters 👍🏾

@@young kernel don't get mad I'm joking.

[young kernel]

Its ok I no your joking 🤣

[dull iris]

🤣💪

[stark crypt]

.events android

[young kernel]

@stark crypt what do you need

[glossy patio]

Technically, it's not deleting the data, it is just logging out then re login

[stark crypt]

Nothing, just sent it the wrong place😅

[young kernel]

Ok

[empty oracle]

@royal meadow Download new version from store

[shut summit]

Hello guys. After updating the game on android i can't play whit ps4 controller anyone here whit same problem?

[neon pine]

@royal meadow update from Google play
Version 3.4.5a

[marble cedar]

乙乇凵丂#0997 has been warned

Reason: Bad word usage

[neon pine]

Idk

[gusty dune]

Bruh!! The game is dead already

[young kernel]

Its not people still like it

[vital radish]

Thank you for a wonderful last place

[spring bramble]

@sturdy grail I still can't log into Google after update

that's game issue not Google issue

[brazen jasper]

I hope that they will fix Lag Issues from every Cities as same as other issues

[short field]

Hey guys is Android fixed yet after today's hotfix?

[spring bramble]

only 4-1

[bitter cypress]

@sturdy grail sama, [Report] Sound like the fix needs another Fix. I see fix 4-1 has bring lag in the game. While there is another "variante" of this issue (clip). The game can not summons or link up with PlayStore. Therefore no way to enter the game. I guess it's only affecting player living in China : Me and @spring bramble , one guy on Twitter, 2 other guys on Reddit.

[Some suggestions] I know "Ce n'est pas la vie en rose" trying to fix a bug in a manner of few hours, days. But I'd suggest to test every update on different territories and different types of phones not just on your emulator on PC. Especially on mid range phones with Snapdragon 7xx.

I have absolutely no idea how it works, just humble player suggestions and waiting. Best regards

[stray cliff]

The new fix still doesn't work

[bitter cypress]

Yes same. Are you located in Asia ?

Btw erase Data, this new account could mess with your real account when hotfix is released.

[stray cliff]

yes. And thanks for your advice.

[bitter cypress]

So this weird bug only affecting players from Asia. Hope this get back to normal start of new season with or without hotfix.

[stray cliff]

It should be something wrong in the server side.

it happened once before, on the server side, about 2 years ago.

[limpid wyvern]

Same issue bro. I think, either they have not provided the hot fix update for other stores or the stores didn't update their servers

[limpid wyvern]

The ramps are still not fixed? What's wrong with GL?

[bitter cypress]

Yeah I remember that. That's why I'm just waiting for next season to start.

[next leaf]

My game randomly crashes after a race

[orchid tusk]

For this specific condition, you need to beat the time without time boosts

[gusty dune]

@orchid tusk i updated yesterday 🤨
Why is there another update today! 😕

[orchid tusk]

there were some stores that received the update yesterday

and others that received it today

if you're using two stores, it is possible that you received it two times

[spring bramble]

we can't log into our Google account in game , pls fix it

I'm sure it's a game issue not Google issue

[young kernel]

@spring bramble iv not had that problem with mine

[young kernel]

Thats crazy

[spring bramble]

but I logged into CSR2 with Google just now, so it's game issue

[rain falcon]

What about fb? Does it work?

[bitter cypress]

None of these boutons work. This is not Error 4-1 but much worse. Players can't do nothing about it.

[deft axle]

The game don't appear in huawei store :/

For Colombia 🙄

@orchid tusk @sturdy grail

😔

[deft axle]

@glossy vigil

[desert idol]

since they did not solve any problems. why are they making fun of us?

[young kernel]

What?

[deft axle]

@orchid tusk don't appear the game in Huawei store for Colombia :/

[stray cliff]

What's wrong with the CC?

[young kernel]

Sounds like thay dont want to help that bad

[stray cliff]

Gameloft blocked the access from China again, just like two years ago.

[young kernel]

Why blocked it

[orchid tusk]

our game is not officially supported in China

that doesn't mean we're actively going after players in China that might find their ways to get our game

in any case, we are aware of some players reporting issues with the game and looking into it, and we will instruct Customer Care to take that into account where needed

[stray cliff]

When I contacted CC in game, they said they work for aligame in China, and will not resolve this issue.

[bitter cypress]

Getting the game is not the problem (vpn), just accessing it that Seems impossible since this update. History repeating itself like 2 years ago.

[spring bramble]

actually they tell you to play a9c🤔

but I think that's okay

[stray cliff]

I think aligame is exerting pressure to Gameloft again.

[fresh hollow]

||it's something related to government rules about games
it's not only GL other companys does except who thier games already meet the requirements ||

[bitter cypress]

Hell I'd play A9c. First back when the game has been released I tried it on a Huawei phone then I changed for a OnePlus and it was like impossible to get back my progress. I don't wanna use Huawei till end of my life. Since then (2 years) I'm using VPN to play and no big problem. And now this.

[desert idol]

since they did not solve any problems. why are they making fun of us?

[bitter cypress]

If you are talking about Error 4-1, that one has been resolved. Just some players reporting lag and game crash.

[stray cliff]

Yeah. Huawei is helping the evil CCP to enslave the people.

[bitter cypress]

Those companies don't have real choices if they want to survive. But let's not talk politics, we are not here for that. WE NEED OUR DOSES OF ASPHALT 9 😭

[young kernel]

I think thay not right doing that

[glossy patio]

Oh yeah wanna ask, is your LP for rival breed season $5 or $10. Because despite my teammate finished all passes with LP in the previous British tour season, he didnt get the discount perk(LP benefit) for this season

Is that a bug or something?

[young kernel]

For me uk money 12.99 because I got the last 1

[bitter cypress]

Guys ! Bad news. We are going to miss this event. I guess start tomorrow till May 1st

[young kernel]

No its on today because I done 1st stage

[marble cedar]

Gam4ill#8583 has been warned

Reason: Bad word usage

[young kernel]

It is

Look

[bitter cypress]

I'm dying inside.

[young kernel]

It came on

[glossy patio]

So you still got a discount?

[desert idol]

no i'm not talking about that. the problem with ads remains. it will either get stuck or throw you out

[young kernel]

@glossy patio yes

[desert idol]

me too

[fresh hollow]

it's today for everyone

[young kernel]

Yes

[fresh hollow]

they will get the discount benefit if they reach the discount reward in LP rewards tier

[fresh hollow]

pls mention the region
cuz it still fine for some

[glossy patio]

My teammates have finsihed bts LP pass until the 50th tier

[fresh hollow]

contact CC then

[magic meadow]

Ok it works here now. A lot of lag that is making me lose so much time in races. At least it loads, so that's something.

[young kernel]

Ok I get that lag as well

[torn tundra]

Offer symbol it stays like this even after clicking on it @orchid tusk

[orchid tusk]

have you tried to restart the game?

[torn tundra]

Yes I did just now and it's still shows

But it should be off right if you click it though

[orchid tusk]

it should indeed

do you have a video recording of this? to investigate further

[reef pier]

@orchid tusk
After the last update, the ads did not appear in refilling tickets and also in refilling cars. Is there any advice or help?

[coral swan]

Guys my account data clear after new update... And my account was log in with my Facebook account but I was deleted my Facebook account... So will u please tell me that what can I do?

[mellow dune]

Yup, pressing on that, going and playin a race and it appears again.

[next leaf]

@orchid tusk @Charlie My game randomly crashes whenever l play races or do other stuff!!!😭😭
PLEASE FIX THIS GAMELOFT!!!!!

[cedar quartz]

Well ok so
I just try myself so far and I think u guys directly banned Chinese phone's ip let Chinese phone can't login with google and FB tho
And I tried the phone I bought from Taiwan actually worked
So I live in Taiwan and I am a Taiwanese, but just buy a phone from China when travel, and now I can't use my phone play this game now

How abt ask ur boss is it a really logical way
Or u can say it's bug, then how abt fix it @orchid tusk

[finite arrow]

@orchid tusk I'm trying to Login to my Google game to sync as I just got a new phone but the app isn't allowing me to add my Google account neither my Facebook

[fresh hollow]

u still able to play in ur progress in the previous phone?

[finite arrow]

@fresh hollow yes

[fresh hollow]

here's the problem
u can't play with the same acc on two devices ||cuz of cheating related||
u need to delete the game from the previous phone first then try again in the new phone

[finite arrow]

Ha that doesn't make sense as when I had my tablet I had my account log in on both devices at same time and when battery dies on one I open it on the other @fresh hollow

[fresh hollow]

u log in already before they apply the new log in system
but try to log out from one of them and u won't be able to log in again until log out from the another device

[finite arrow]

Bro this current update has something done to the way you log into your account as with the new systems implemented in last 2 update never had this issue @fresh hollow

[cedar quartz]

It actually make no sense to worry abt this meh
Both device are acc owner's 🤷

At least one thing can make sure that this update not only someone can't enter the game, also has a login problem need to fix

[shut oasis]

@orchid tusk every time I watch ads so to reduce time of refuel, I am able to watch the ads but I'm unable to switch them off?? This is on Android platform in both Galaxy store version and Google play version.

I have to force close app and then restart it

[fresh hollow]

it's from the ads it self

[shut oasis]

@fresh hollow so the ads are corrupt?

[fresh hollow]

i hope it was so it can be reported to get a fix
it's something related to google greed thingi
cuz those ads pay to google & the platform that launch the ads

[young kernel]

I only get some adds that don't wark

But this keep happening

My wifi is very good

[novel trellis]

Platform : Android
Reason : Always no opponents found
Player id : 6b61752
@orchid tusk @sturdy grail

[fresh hollow]

don't ping CM for issues here
they always check this channel so don't worry
try get the new update
if u already did
then wait a few days cuz may there's a few players still didn't update the game

[novel trellis]

I was already updated the game but still showing no opponents found always

[fresh hollow]

read full message 👆

[unreal gazelle]

Game is not launching anymore
No error message
Just the infinite loading screen

[vital radish]

Fixed the Da....mm Ads bug Issue when I watch Ads Every Time Game crashed

[young kernel]

I dont get that but some adds don't play

[nova valley]

I expect from a p2w game to solve these issues since it makes this much money

[finite arrow]

How do u know about this have u tried or experience this??

[fresh hollow]

yes

[finite arrow]

Mmm from what I've seen it seems like it's only affecting Asia players base

[quartz mulch]

@young kernel that happens to me all the time 😩

[topaz lark]

Where is daily car loot and daily heist event it's gone

[empty oracle]

@novel trellis Join the game
While you are in the game, turn off the wifi at telephone
Wait a little
Turn on the wi fi again
Bon appetit)
I have that problem sometimes too)

[north jacinth]

When the ad popped up @orchid tusk

[orchid tusk]

the team is looking into this

[rain falcon]

Issues: Game crashes when ads load, sudden lag/stutter when ad is just about to load, unable to close some ads (this one's rare), game crashes when ad pops up.
Platform: Android
Player ID: b1e6015
Ad is from crowdfunding organizations "Ketto" and "ImpactGuru". Multiple campaigns are shown in different ads.
Question: Why is it that I'm getting ads from these sources mostly? Anything I can do to change it?

[lapis gazelle]

What now

[young kernel]

I had that 2 time up to now but game still comes on

[young kernel]

On this the add thares no picture but the timer comes on

[young kernel]

Like this

[undone lake]

@orchid tusk

Platform : Android
Player id : 6279db
Issue : Game crashing when clicked on "watch ad"...also game starting late...like its taking 1 min to open

[finite arrow]

@orchid tusk I've been playing the game since it's global release and now for some reason I'm unable to access the game on my new phone saying I can't log in with my Google or Facebook account.. so did the dev block Asia IP address as other club mates of mine having this issue

[shut oasis]

@orchid tusk what is going on?? Servers are crashing the game mid race and mp2 has just cancelled ??

[fossil edge]

bronce league

who designed the matching logic?

is impoisible to win this race

[torn tundra]

Why it isn't Showing?

[torn tundra]

This is for all leagues not just Bronce

[urban iris]

l've been lagging also all tracks only 6gb ram who all players devices feel bad a9

also like iphone x only 2gb ram without lag can 30 fps
and like a9c only use 60 fps without lag
@orchid tusk

also have problem lagging cairo, rome, shanghai, u.s midwest, buenos aires, weird lagging tracks

this my device is Redmi Note 9 (Helio G85 and 128/6 GB RAM)

[vital radish]

Same

[young kernel]

The lag on these tracks is very bad

[raven jacinth]

In new update, the game crashes in between races and turns off on 6/128 device.

[ripe scroll]

@orchid tusk are you ever gonna do something about the invisible players ?

Some players they turn invisible even if at the end of the race they have green connection. And some of them from those big clubs they abuse it a lot.its been going on for ever and still nothing happens

[fresh hollow]

how long u was playing the game?

[ripe scroll]

A long time mate

Always the bad connection right?only some players have it a lot in mp classic

They just go throu you.or appear out of knowhere and ko you