🤖・android-issues

[umbral owl]

I had this too
couldn't touch screen so no nitro or drift controls

[forest epoch]

@umbral owl so sad game is unplayable for me

[umbral owl]

Maybe it's better this way
So we can start to enjoy other aspects of daily life, rather than grinding all day for some mediocre digital car in our phones.
Enjoy some freedom 😂

[lucid rivet]

Sorry to ask, but can the company change its name to SyncLoft ? Cause for sure it's more syncing than gaming

[grave junco]

Gameloft, in one week your game will be completely dead

release the update soon!

[forest epoch]

Im already enjoying by not makeing rep like mad for the club bt its annoying to see sync screen each time i open up the game

[lucid rivet]

Funny part is that the game is not synching
It is just an overlapped annoying pop-up. If you have a wide enough screen you can see that the margins are actually working ;))

[empty oracle]

@lucid rivet Same problem

[lucid rivet]

Oh really ? Shocking. Thanks Sherlock :))

[cloud ibex]

All milestones reached...

[lapis geyser]

That's a new one

[cloud ibex]

Calculator is also broken. 836 points are displayed, I played several kilos

[lapis geyser]

Where it ends ! I for one don't gain any rep points from event races, go figure ...

[cloud ibex]

I was often annoyed in 3 years of A9, today that's the crowning glory ....

[lapis geyser]

I've been annoyed on numerous occasions, now I am furious

Can you claim those milestones ?

[opaque saddle]

Yeah, but we're getting 50 trade coins in compensation

[lapis geyser]

I got 80, should consider myself lucky

If there is such a thing as Hall of Shame of gaming history, this update would be the king !

[vital radish]

I can't even refill the tickets with tokens

[forest epoch]

I saw that bt its unplayable

[cloud ibex]

Unfortunately not. Since the start of the season they are shown as achieved but I get nothing. The team is already at 65,000 points

[clear shoal]

you have to exit that special event and try from daily events

[misty hornet]

The entire game is a issue

[cloud ibex]

In den normalen Events funktioniert es. Danach gehst du zurück zum Amok Rennen.

🤣 Amok laufe ich auch gleich....

[misty hornet]

@cloud ibex english please 😂

[cloud ibex]

In the normal events it works. After that you go back to the amok race. rofl I'm about to run amok too....

[vast onyx]

The game is broken

[misty hornet]

Yeah the entire game is a BIG ISSUE

[lapis geyser]

Fubar

[misty hornet]

😂😂😂

[cloud ibex]

Servus Joris

they can keep the few red tokens. I want my milestones

[vast onyx]

Well look at the awesome rewards we get

[misty hornet]

Even the f.... @MEI BOT IS BROKEN

[misty hornet]

Yesterday i was lucky but STILL TRASH REWARDS

I was so freaking exited for the new seison

[cloud ibex]

🤣 🤣 🤣 🤣
I need the 10 K credits with an account balance of 150 million

[vital radish]

mp 2 disappeared

[woven elm]

bot not working

[blissful palm]

Lotus emira hunt unplayable

?

[ember thorn]

I noice not all rep bee count after very. Race

[exotic nymph]

Allow us to use underranked cars in Career races!

[ripe turtle]

Restarted game several times and i was in the club since 2 days ago , and didn't left in middle and my rep is not Zero now .But I'm not able to claim any club milestone ..... @orchid tusk i have reported it through in game customer care button as well .Thanks

[waxen dune]

Mp2 🤔

[weary wharf]

When u fix this crap!!

[zinc lichen]

@orchid tusk I still don't see MP2 after the senna gtr MP2 disappeared. Restarted several times to no avail.

[lyric citrus]

Cannot load in a prompt to watch a ad for a event ticket in the Emira hunt

[still zodiac]

MP2 is deleted because unplayable thanks to synchronizing problem. Don't ask anymore.

[zinc lichen]

That's just not true though.

[still zodiac]

Yours not yet.

[supple river]

is this still happening for you ?? I am facing the same issue...my next goal showing up as 400k directly.

[fossil edge]

Ads arent working

[fair jetty]

When will this sync trouble be fixed? It's been 2 days and devs still don't made hotfix. All we got is freakin 20k creds and random rewards. What the heck gameloft doing, huh?

I can't claim my club rewards guys! I can't play mp. I can't play events with other players, including my club members. Why are so bad?

[mellow dune]

Everyone, you can play mp now. Mp looks fixed but others not.

[fossil edge]

You are matching silver leage with gold league, this game is full of bugs and programming errors.

[mellow dune]

Be happy that you can play mp. Patience is the key.

[round fulcrum]

It's always been. Stop crying for regular things please

[fair jetty]

now it's just don't launching xD

[clear shoal]

potato servers

[fair jetty]

maybe hotfix applying?

[delicate fractal]

Rip servers

[clear shoal]

No, there is only one server crash... They will fix the bugs next season

[fair jetty]

yea true

[clear shoal]

This is also true, the waiting time is now short.

[lapis geyser]

Yep, I can join multi now

There's still lag when changing menus and stuff, but definitely playable

[waxen quest]

I still can't see MP2

[torn tundra]

How to Finish this Mission ????

I've tried playing the lotus Amira isn't that a special Event ???

[vital radish]

Since when this is a thing?

[radiant current]

Is this an intended feature or a bug?

[torn tundra]

We all should also complain about the Leagues in mp it's not good facing higher leagues when you are in lower ones just get it together and let us race each individual leagues and this is nothing new but if enough of us actually complain all together we can make things happen

We are the players and playing

[fossil edge]

Another bug, look at the garage level of my partners

i was ascended but i cant do anything, another bug

[fossil edge]

Only the prix count, is ANOTHER bug

[pseudo flint]

Problem in the audio of game effects as knockout for example

[ripe turtle]

Yes I am still facing this , no change !

[torn tundra]

Thank you for the response I Appreciate you

[novel trellis]

Platform : Android

[tight hinge]

All the club managers are displayed as level 1, and the deputy managers have lost their authorities.

[novel trellis]

Platform Android
Reason : not stating game play word series
Player id : 6b61752

[gentle lintel]

These is trash 🗑

[next leaf]

This happens in Lotus emira event only

[solid pawn]

@orchid tusk another bug look at player levels

[vital radish]

Hello everybody...
Same news problems in my team.
Leaders of the team have lost their emblem and some players have lost all their points. Moreover, i had (and also some of the members of the team) error messages as the game was loading.

For the good news, i confirm that the new patch applied seems to work fine during races. Multi players races are now possible.
Hope all of the new issues will be solved quickly 😉

[wooden ibex]

Are you kidding me?

Wat da hail

[lapis geyser]

Yh, club reputation, promotions, tags, it's all messed up right now

And i continue getting requests even though the club is full now

No end to the issues brought by this update

[vital radish]

Demoted in club,wasn' t any member

[lapis geyser]

Just bring old club status back, pls ! It was perfect compared to the current mess

[dense grove]

Man what happen to mp2

[lapis geyser]

[lapis geyser]

It's been on and off since yesterday, no idea

[dense grove]

Is this happening to you too??

[lapis geyser]

I have it now, the mclaren gt

But some people had the gtr, some none

[vital radish]

@vital radish member rep don't add up some player rep not counting,even I noticed

[dense grove]

I also had the gtr but now I have nothing

[lapis geyser]

It started counting like 12h ago, before was stuck at zero

[dense grove]

Yeah

[vital radish]

Ok,also GTR now none

[lapis geyser]

Seems to be linked, cause i have the gt since the beginning

[vital radish]

Good at least but not ideal for gp

[lapis geyser]

No slots for mp2 anyways, with the hunt and gp all with the same car

[vital radish]

Good luck have to go shopping

[lapis geyser]

2 SEs and a MP and the same time, u can't do it all with 4 gas slots

[vital radish]

Btw hope U get BP from mp2 maybe for gt

[lapis geyser]

no, just credits, not worth it, nothing in the milestones

i prefer using the gas for the hunt and the GP

not he place to discuss this though

[short field]

Mp2 is gone for me and I even cleared my cache

[radiant current]

Help is this bug?

[gloomy notch]

Please help. I've been in the club since the beginning of the season, but some milestone are gray and I can't choose them.

[cloud ibex]

Hello everyone, 24 hours later.... no improvement

All of the points are wrong

[waxen quest]

When will the missing MP2 issue be resolved?

[cloud ibex]

Complained to GL 7 times since yesterday. Only today got 1x answer in the standard text without reference to the actual problem.

[vital radish]

What is this, i can't play any special events

[radiant current]

What is this

[spring bramble]

club issue

[lapis geyser]

Bug hunting season

Rename it pls !

[brazen jasper]

I think I might not get qualify at this GP Event because of that Cairo Map🗿

[radiant current]

I can't even start playing lmao

[brazen jasper]

I wonder when does Lag issue in Cairo Map will be Fixed as Reduce the Lag

[misty hornet]

Place 0 :/

[upper kettle]

in the emira event it is impossible to get tickets via adverts

[storm grove]

I don't see my mp2 😑

[static tiger]

I only take about 15 seconds out of the game to see a message from someone and the game restarts

[waxen dune]

Mp 2

[waxen quest]

Go over to daily events area and watch ads there for tix

[marble cedar]

💀BΔTMΘBILΞ™💀#6133 has been warned

Reason: Bad word usage

[gloomy notch]

😂 😂 😂

[marble cedar]

💀BΔTMΘBILΞ™💀#6133 has been warned

Reason: Bad word usage

[gloomy notch]

Censorship as in China
🤣 🤣 🤣

Censored this👆

[dense grove]

Same thing happening with me

[cloud ibex]

we found a solution in our club. Leaving and joining again, then at least there are all future milestones.

After that, promotions are possible again and are displayed correctly

Sadly now the players are doing the support work of GL

Sadly now the players are doing the support work of GL

Update: Promotion stripes will become invisible again once a player exits and restarts the game.

[pliant cedar]

It is just a sync errors

[gloomy notch]

@cloud ibex does that mean there's nothing left to do but wait to see if GL can fix it?

@sturdy grail can someone please advise us what to do with it, or if we have to wait until you fix it?

We paid for the legend pass and I think it is extremely irresponsible of you to ignore the players who send money to your account. we deserve at least communication on your part.

[earnest zodiac]

@orchid tusk There is a new prob aside from the sync prob this time it is the emira special event

[tight fable]

Emira se will end in 2 days and this

[wise ginkgo]

Another bug: All Promoted players getting un-promoted automatically.

[mossy sphinx]

fps drop on cairo when looking at the mosque near the colapsing bridge and buenos aires on the park near the observatory, really annoying, i hope they listened but i don't hope much

[cloud ibex]

as far as promotions are concerned, unfortunately yes.

[cloud ibex]

only optical

[finite arrow]

There seem to be a bug with the fix you applied for the Sync issue now promoted members are being shown as not promoted and there garage level at 1 @orchid tusk

[finite arrow]

Nope they also can't invite members or remove so it's not just visual

[wintry spade]

Both of the promoted drivers in our club are in limbo now. Lost all their privileges and their emblem. Team manager can't promote them again or even demote them to fix the problem.

[gloomy notch]

thanks ... I didn't want to hear that 😂

[wise ginkgo]

Correct 👍 The invite tab is greyed out + no option to kick or promote @cloud ibex

[urban iris]

why cairo bridge lagging after updae haven't fix lag

[cloud ibex]

kick worked. tried twice. Invite not tried.

There is always a little trouble with the updates. But this time it's incredible. Also I pay for passport and other things, CUSTOMER SERVICE is absolutely nonexistent. A few daily 79 to 80 red tokens as compensation is an additional mockery.

[wise ginkgo]

By manager or by the invisible promoted member? 👀

For me, as I stated earlier, none of those is working 😅
PS. I'm not the manager.

[cloud ibex]

Good question. Only tried once. I as manager.

My teammates also said they can't promote.

[waxen quest]

Still can't see Senna GTR multiplayer

[waxen quest]

Or whatever it is now (McLaren GT?)

[dense tendon]

Bug.....

[supple river]

u can watch ads n refill tickets in daily event section

[pseudo flint]

Audio is in trouble

[novel trellis]

Fix it platform : Android
Reason : when i am restart the game them showing me options account and club reputation was not showing

[tidal warren]

i got out due to this problem bruh

[urban iris]

1ST Video - Caribbean
• i can't put knockdown so bugged
• no sw after KD

2ND Video - Cairo
• why wallride is block got wrecked

[mental pelican]

Where is the MP2?

[next leaf]

No mp2

[granite sky]

Clan help pls 🙏🙏

[exotic nymph]

You have Stopped Everyday refilling fuel slots of cars.
The next day the car fuel slots are not being refilled as before the update.

[earnest zodiac]

Sync prob is back @orchid tusk

[lament trail]

Same

[brazen jasper]

Well I'm not qualify for the McLaren GT GP Finals due to Lag in Cairo map🗿

[novel trellis]

Platform : Android
Reason : Connecting the sever issue

[neon hound]

Mp2 missing

[lapis geyser]

All promoted club members are displayed with garage and reputation level 1. Is this being worked on ?

[oblique veldt]

Lol, I decided to claim my gift. But Vivendo doesn't want it

Are they joking?

[brazen jasper]

Yea...🗿

I wonder when does the Update will be Arrive as Bug Fixed?🤔

[neon pine]

Connection error

[gentle steppe]

too

[vital radish]

Same here

[quiet lark]

Same

[waxen quest]

Same here

[spiral holly]

I don't earn club points.
Xiaomi 10T
9010a0

[lucid gorge]

No shockwave ready after getting knockdown.

[torn tundra]

Another issue is Sound of shock wave or either sound gets stuck till you hit that same again it goes off if I recall correctly this has been since last season and it's just weird that it's not being said here .. who else has experienced it too.?

I don't mind the issues just fix them as soon as possible though no pressure 🙂

[fossil edge]

the purple nitro sound continuous all the race.....i have to turn off the sound of my phone because of this

it not happened in every race, its difficult to record a video

this problem was in the last 2 o 3 seassons and still happening

[void rune]

Servers down again ?

[round fulcrum]

Despite what @vital radish said, seems servers are down again...

[echo herald]

I am having the problem again

[native horizon]

Same

[mental pollen]

The game does not connect to the servers for synchronization, but it gives an error even though I have a stable internet.

Problem fixed.

[mortal frost]

No MP2 since Friday - what's goin on?

[fossil edge]

if the milestones are gray how do you fix?

[torn tundra]

I agree yeah don't happen all the time but it does and it gets a bit annoying

[pseudo harness]

When I was trying to skip ticket time

[onyx birch]

@pseudo harness lol. They really messed up. Go to main page at daily events... u can refill from there... try it. 😉 👍

@pseudo harness

[novel trellis]

Platform : Android
Reason : position showing issue

[short field]

Mp2 is gone for me and cannot collect milestones feels weird

[cerulean quarry]

run 00:00.095 with a class B car in a 1m20s track?

[glossy vigil]

Please check #🔥・hot-topics before reporting issues

[storm gale]

I can't change the logo

[vital radish]

mp2 is gone

[remote sigil]

@glossy vigil @orchid tusk nothing was mentioned about Android issues fixes with lag and freezes on the tracks , can we expect one next week ?

[waxen notch]

@orchid tusk In the British Tour Showcase event car selection screen, the Ultima RS is not shown.

[torn tundra]

Has it been addressed their I don't see it theirs Manny other issues as well

[orchid tusk]

this is not a bug, the car selection in this event will change as the season progresses

[orchid tusk]

the team is still investigating

[vital radish]

mp 2 not available

[storm gale]

@glossy vigil @orchid tusk Can one of you help me with the above problem? I can't change the club logo.

[vital radish]

Some members of my team told me some freeze and lags on Cairo track and races.
Personaly, i did not have those lags on my phone.
Theses members are playing in manual control .

Maybe, it can help you...

[waxen notch]

Ok, understood. I find that confusing though.

[clear shoal]

do not enter the link, it is a virus. careful guys.

[glossy patio]

Ping someone

I mean the mods or community manager

[misty hornet]

help i cant play

[vital radish]

"Promoted" icon not visible for club members screen. Is it a bug or planned?

[desert idol]

bug

[frozen sapphire]

So when can we expect a fix to be deployed for all the current issues? Last week, the Dev said this week, but so far nothing

[vital radish]

Is this normal?

[lucid viper]

No mp2 since Wednesday 😖

[quick bobcat]

Am I the only one to get this Bot answer to my issue?

Gameloft Customer Care
February 15, 2022, 08:47 +0000
Hello Sacha,
Thank you for your reply.
We are sorry to hear that you have faced these problems.
Please rest assured that we have already forwarded this information to our development team and they are currently working to fix these issues for all customers affected as soon as possible.
Thank you for your patience and understanding.
In case of any further questions/issues, please start a new conversation.
Best regards,

Anton
Gameloft Customer Care

[elfin flume]

yes it is

[atomic falcon]

@orchid tusk Sorry to ping but I am not able to see mp2 and many players also, please fix this issue as soon as possible.

[atomic falcon]

Same here.

[novel trellis]

Platform : Android
Reason : i am qualified in 2nd position and i am now tier 4 wow please change my tier 1 or tier 2
Player id : 6b61752

[atomic falcon]

What was your practice time?

[vital radish]

Players lacking info about gp and come here crying about it

[brazen jasper]

Ye & I'm not in the Finals also because of Lag issue in Cairo map from Q1 to Q2 in GP🗿

[vital radish]

I can't do anything about it. I'm facing it too. Qualified Top1 for Tier 2 anyways
Skill issue.

[clear shoal]

It doesn't depend on the position you qualify for, it depends on the time you did in practice and the ranking.

[vital radish]

There is a issue in career which shows 0.00.95 time with B class in new career season plz fix asap

[novel trellis]

1 minutes 29 second

[silver sigil]

the same thing happens to me every time I play in Buenos Aires.

[neon hound]

It's tier 4
No doubt
Mine is 1:28.3 and in tier 3

For tier 2 you need under 1:27.5

[atomic falcon]

LoL!

[young kernel]

@orchid tusk hi the game keep going off its saying not syncing and then goes off can you have look same the pick above

[arctic latch]

when will the problem be solved? I need the 5 bp to get 4 stars

[thin dagger]

Why can't i buy LP?

[still zodiac]

I'm so done

[storm gale]

We are talking with the walls 🤦‍♂️

[finite goblet]

Got some bugs in MP1 today. First, I was suddenly disconnected in the fist third of the race which led to a rating error. The game was stuck so I had to force close it. Other apps were using internet at the same time with no problems. Second, I placed second but after the race got infinite “connecting to server” message. Force close again. On restart I got my rating but not the milestone. Why does it work like that?

[misty hornet]

Ok after waiting over 5 days , to get a answer from the support , i am going to rage i wrote over 10 times and still got no answer

The sycronize problem is not the big problem
The main problem are the stupid lags
Every track is so laggy i cant win i play with like 15FPS ( i play mainly on samsung galaxy s10)
And today i tried playing with my "BRAND NEW" SMASUNG GALAXY S20 FE and have still the same problem
It lags so hard that i lost 8 rounds in mp in a row and i had problems to get ON PLATIN legue

You guys have time to fix ur servers till end of the week or i delete the game and force all my money back
I spend money to support the game but if your guys are to ***** to make a good update you guys derserve no money

All the 3D parking games are better then Aspahlt 9 meanwhile 😒

And to the other players that read this never spend money on the game aigain
Lets see how fast they fix the server if they earn no money 😏

[empty marten]

I Just come to report same thing after every update is geting worse....
Device P40 - Pro.. I usually play with 60fps, but from Venom event till now it's getting worse.... At first it was only on some maps, but now there's lag in every one... I can even figure out where the turn is sometimes.... #👨💻-customer-care

[misty hornet]

I miss 2018-2019 when the game was actually fun 😔

[fading mantle]

Hello, I am playing from Android Platform. But there is a problem a few updates ago, this problem appeared and it did not fix, I looked for help in the game, but I could not find it, although the graphics are at the highest setting, the edges are very rough and untidy in the game. My problem is in the game, the edges are blurry, not smooth, the resolution is low, I can't increase it, anti-aliasing is turned off, it's like the game looks ugly. Is there a solution for this or will it be fixed in future updates, please help?
Device: Xiaomi Redmi 8

[empty marten]

I don't know how it was then, but I've been playing since September 21st and i didn't lag beffore Venom event after this....... And now it's 100 times worse, I don't even want to play if it's going to be like that.

[misty hornet]

I actually dont want to delte the gamr im now 1 year at AC
But the game forces me :/

[empty marten]

Same

[fading mantle]

Help me

[fading mantle]

Help me

[ionic girder]

Any time I download the game it gets me stuck on a black screen with the circular loading after a minute it will show a compressed screen saying "please connect your Internet in order to continue"

[silver sigil]

"currently unavailable events" is this happening only to me?

[cedar citrus]

I cant even think on ways this can be possible 😭 😭

[robust kernel]

me too

I replied the email using another email but no response yet

[torn tundra]

We all should go on strike 😂

[sleek anchor]

Report : not getting any nitro boost after getting kd by opponents
Everyone is facing this

[opal mist]

Everyone I know with Samsung s21 is facing this problem since a year ago, when is it gonna be fixed?? I am tilting my phone but the car doesn't tilt unless I toggle on and off TD.

[tacit thorn]

Anyone else getting Bentley gt3 bps instead of mclaren gt for passport event?

[bleak pagoda]

Updated, still the milestones are not fixed @orchid tusk

[vital radish]

@opal mist hey i have this problem too

I hate this problem with not tilting

@orchid tusk I just Update my A9 Sync issue Gone Thank u But Why this Problem Not Fixed Yet You Know I Lost 45× Card pack 200k Credit 5 bp For Emira 5 Bp For Bentley & Most Important 5 Bp For McLaren GT
& All Reward Not Showing To Claim Option

[orchid tusk]

@vital radish @bleak pagoda @short field Could you log your details in this thread? #943478079668506624

[void lynx]

@orchid tusk
New update is out
But the promotion in club is still not fixed

[short field]

Hi @orchid tusk here is my info I have just updated the fix today and still facing club issues and mp2

[orchid tusk]

a detailed list of fixes will be communicated shortly

[bleak pagoda]

Done ✅

[short field]

Thank you 👍

[mortal frost]

How's the not showing MP2 gonna be dealt with for players that can't join? Regards

[orchid tusk]

we're looking into this, we'll have news soon about this soon

[mortal frost]

Thx for the info 🤟🏾

[cedar citrus]

Look at the time i need to beat with a B class car

How can that be possible?😭 😭

[orchid tusk]

@cedar citrus This has been fixed with the new update, please update your game whenever possible

[short field]

Hi Charlie I just want to give you an update on my situation I had joined a random club and the rewards are available now but the mp2 is still a problem for me its still gone at the moment

[cedar citrus]

Thx charlie lov u man

[deft axle]

@orchid tusk in the update, the blueprints of veneno has been reduced to 2.... Because?

[vital radish]

The windows from these cars are still the same :(

[neon pine]

What happened for my loading screen?

[weary wharf]

New update? Where?

[vital radish]

When Android lag fix @orchid tusk
I beg please pay a little attention to it too, as other issues are fixed now. Please 🙏

[stiff zephyr]

2nd time wrecked on the first map in gp i lost my 2 attempts.. only have 1 attempt left and then it's all extra chance.. devs please fix it in the love of god it's annoying

While in practice matches it was all good
Device: realme c25

[gusty dune]

@orchid tusk no update yet on Huawei

[orchid tusk]

Huawei store usually takes longer to publish the new content

[brazen jasper]

The Bugs already fixed! But the problem left was the Maps Lag Issue are still not fix🗿

[gusty dune]

Okay bro

[silver sigil]

is there any way to solve this? I've tried everything but it didn't work

[crude drift]

No promoted officers show up at the club@orchid tusk

[round fulcrum]

+1

[round fulcrum]

Everyone...youll need GT3 after in the season

[tacit thorn]

That's what the Bentley car hunt is for

[supple river]

The milestone is not accepting the gt3 as a "gt" car even if you satisfy the star-conditions

[short field]

Wait really? Its a bug then 😫

[supple river]

yes

[rough widget]

Mee too

[spare ridge]

No mp2

[spiral holly]

I don't earn club points.
Xiaomi 10T
9010a0

[maiden cove]

wow epic

[mellow dune]

Sync problem now appearing after watching ads.

[torn tundra]

It's really unfair that you cut down the bps to only 2 from 5 in career

[young kernel]

@tacit thorn ye its ment to be thare so more players can get the blueprints

Thay just sed its not a bug

[clear shoal]

too unfair

[tacit thorn]

Kinda misleading to say we can get more bps for the McLaren gt during the passport event then.
With this logic, we be getting P1 bps in the car hunt event packs during the Senna GTR passport event.

Maybe I'm just not understanding why we would get the bps for them now when they have their own respective car hunts later on.

[young kernel]

Ye I no but its gameloft

[torn tundra]

Nitro sound gets stuck seems it got worse this update @orchid tusk

[orchid tusk]

could you send videos/screenshots to #👨💻-customer-care ? we'd like to take a further look at that

thank you!

[wintry spade]

Bps for veneno were reduced from 5 to 2 by the hotfix.

[cloud summit]

As per Gameloft having 5bps might have been a bug. So they fixed it 😂

[weary wharf]

Anyone, still get compensation after patch update?

[wintry spade]

Venono bps would be a good start.

[torn tundra]

This isn't something new it's been like this for a couple seasons

[supple river]

Can you read English ? If so then can you read and understand this ?

Can you see the difference ? if the escape mission is to be with McLaren gt only then why that odd language ?

[worthy vortex]

They put (n) to not make any misspelling, for example in case if they need Ultima then this will matter

An Ultima, ofc, not A Ultima

[supple river]

Ultima is not a GT... it's just ultima rs. why will there be verbiage difference if both missions are supposed to be with McLaren gt only ?

it may be a mistake from dev side

but it needs to be straight forward

[worthy vortex]

Then i don't know, devs make some mistake too, this won't affect things anyway

[supple river]

ofcourse it won't make difference but this is extremely misleading.

Quality control at its best 🤦

But i hope its a bug and it actually accepts bently too

[vital radish]

This was 5 bps before hot fix update. So unfair from you guys @ GL. What fun do you people get by doing this nonsense stuffs? Typical GL attitude. When first saw 5 bps I was wondering how on earth is GL capable of being so generous.

[vital radish]

Done sir pls looking Fast & Fixed soon as possible 🙏

still no mp 2 after hotfix, why?

no condition rewards, what you make the conditions for?

[fossil edge]

IMPORTANT: They report that in the last chapter they are no longer giving 20 plans of the poison, but only 8 with the new update, play that chapter before updating.

[young kernel]

O my god thay sed thay fixed it

Had to turn my game off

@orchid tusk just got this on my game you sed you fixed it

[unreal gazelle]

The admin icon is still not showing

[vital radish]

My game is just freezing while i try to play mp

[fossil edge]

Why is the GT on the left if it has 2 stars, it would be on the right ,isnt?

[clear shoal]

It is true, but it works correctly to make milestones.

[maiden cove]

Ok , the club race is not working right now

[storm gale]

@orchid tusk @glossy vigil i have same problem, i can't cange the club logo 😔

[maiden cove]

oof

[sweet spoke]

Still same no difference with club milestones error

After hotfix update

[exotic nymph]

You sre giving us enough Blueprints to star up the McLaren GT

You just allow us to buy packs and waste our precious

[blissful palm]

can i expect some attention to this issue? i have seen this ad 4 times consecutively today and im honestly grossed out
Gameloft can be held legally offensive for promoting such things based on country too
i would highly appreciate if someone addresses this issue.

[orchid tusk]

we still need more details

[orchid tusk]

Please post on #🎞・ad-issues

[blissful palm]

ok

[round fulcrum]

@orchid tusk
Two of my teamates report me an issue since the hotfix :
In TD gaming, the brake and acc' virtual buttons don't react correctly : neither staying activatedwhen don't wanted nor stopping activation while being used.
Didn't read anything bout' it..

[orchid tusk]

could they share a video recording of that?

[fleet apex]

Please kindly look after the lags that lot of players facing during some events and MP races. FPS is dropping too much during my races

Other games are working correctly on 60 FPs, but asphalt 9 is lagging and dropping the FPS. Players need optimization of game first for a smooth and constant FPS gameplay🙂🙂

@orchid tusk if you need a video regarding this issue, the I can show you 🙂🙂

[twilit viper]

Hi, I'm having an issue with sync, especially in events (less in mp), while this is not new for me, after the update it feels like you lowered the timeout and I can't restore connection (stuck on "connecting to server"), losing much fuel and tickets and some good runs (in GP for example), this is very frustrating. I'm using wifi, not the best connection, but before this "hotfix", I could minimize the game for a sec, and the game could re-sync with the server in time... now it freezes after a very short time and the game resets. 😖

[vital radish]

Ah yes, now no one cares about cairo lag issue, devs will be working on it forever. Nice service. Thanks 🥔

[vital radish]

Same bro from 3 weeks

[silk ferry]

The graphics is still the same after hotfix, plz help @orchid tusk

[orchid tusk]

Please send a report to #👨💻-customer-care so we can get more information. Thanks!

[orchid tusk]

The team is looking into this

[vital radish]

@orchid tusk still doesn't work to promote

[mossy sphinx]

@orchid tusk so the fps drop on several maps especially cairo and buenos aires is not gonna be fixed? updated to the hotfix its still the same on the same spots

[orchid tusk]

the team is still investigating

it wasn't fixed with the latest hotfix, but hopefully it is fixed soon

[mossy sphinx]

ill provide videos on which spots it occurs it if its needed

[unique cape]

@orchid tusk I'm having issues regarding claiming club milestone . I have reported it but how long it'll take to resolve my issue ? Kindly tell me .

[dusk plaza]

@charlie i don't receive daily gifts .
I only received yesterday gift .
And I don't receive any milestones after update too.
And i reported twice but my 600 tokens are still not returned to me .
Player id -6e82990

[vital radish]

@dusk plaza an update came yesterday. end rewards

[dusk plaza]

Ok 👍🏻 but i don't receive my tokens back that's the only problem and the club milestone one ,are my tokens going to be returned or removed? But thank you for your text . 😀

[vital radish]

@dusk plaza i am not moderátor 😂

[dusk plaza]

I know .

[round fulcrum]

Here's the caption.
I agree it's not so clear, but at 73% and 82%, he needs a long left drift (this is sûre when you know the tracks), and it stops suddenly. The player tells me that it is more often when LEFT drifting.

[vital radish]

@dusk plaza helped us leave and return to the club. we didn't get the milestone we met anymore, but we didn't😉

[torn tundra]

At time I feel it's a waste of time with all due respect

[waxen quest]

Still no McLaren GT multiplayer for me after update...sigh

[young kernel]

Same but just 1 time up to now

[clear shoal]

just reset the game

[dusk plaza]

Thank you so much for solving my problems team .but still a little problem with game is that we can't claim club milestone.

[deep sable]

are servers down 🤔

[deep sable]

@orchid tusk why i can't open game my internet is ok game want not open

[zinc lichen]

Same, I wonder what additional compensation is there for people who don't have the chance to get those milestones in MP2.

[quiet plaza]

What is this? Can't play GP cause of you

[vital radish]

@quiet plaza Can you mention what kind of phone you're using?

[quiet plaza]

Redmi Note 9 Pro

[vital radish]

And can you mentioned your player ID as well, please? (you can send though a direct message if you prefer)

[quiet plaza]

How can I look it if the game don't start?

My username is Vegaz

[vital radish]

That's true, if you haven't got your player ID written down or mentioned somewhere before, you can only try to reach out to customer care team.

[gusty dune]

@vital radish when are we getting the final compensation?

[vital radish]

We've double checked and your device is supported.
Try to enter the Google play outside of the game, and make sure you got the latest Android version installed.

[quiet plaza]

Nope, still not. Checking Play Store from PC says that game is not available in my country. Living in Belarus

[vital radish]

@vital radish When The Club Milestone Bug fixed i lost All Club Reward pls Fixed fast

[fresh hollow]

pls change the update size to the real update size
i cant download the whole obb file that has 2.4gb with every update!
let it just like before (downloading the reall update size that takes to 200~700mb)

[plain skiff]

Will this ever be solved xd. I kinda need these bps

[meager viper]

Bruh this again,i am unabpe to update the game

[gentle steppe]

@orchid tusk @sturdy grail : why there is no car hunt for free players at the moment? Thats weird and not good for basic players community!!!

[orchid tusk]

Is this still happening for you after restarting the game?

[austere ingot]

No, the correct pack shows up now.

[exotic nymph]

You gave too lowww Reward Milestones in Credits Rush Multiplayer Season!!!!

[storm gale]

@orchid tusk @glossy vigil can't change club logo

[young kernel]

@orchid tusk the game keep going off and says not syncing then goes off

[twilit laurel]

@orchid tusk I am unable to login to the game ! Its been 3 hours and my id is 33bb62f

[young kernel]

My game doing this all the time fix it god sake

[vital radish]

@orchid tusk will there be compensation for players who did not have mp2? they promised, but nothing happens

[orchid tusk]

Please restart your game

[vital radish]

@orchid tusk thanks

[young kernel]

@orchid tusk can you help

With pick above

5 times its done it

[orchid tusk]

@solid oriole seems like a network issue, please restart your device as a first troubleshooting step

if not, please get in touch with #👨💻-customer-care for individual assistance

[young kernel]

Mind you the weather very bad in uk🤣

[orchid tusk]

sorry to hear that 😅

[twilit laurel]

@orchid tusk , I'm unable to log in the game for 5 hours now! Id: 33bb62f

[orchid tusk]

what do you see? any error messages? please send a screenshot

[twilit laurel]

The loading screen for hours and hours! There is nothing except this! And my region is Nepal

[orchid tusk]

please follow this same steps ⤴️

[twilit laurel]

Thanks for the assistance! ✌️✌️

[torn tundra]

@orchid tusk will club Mile stones will be restored and claimed which are greyed out

[austere ingot]

Synchronizing for over 2 minutes now 😌

[north jacinth]

@orchid tusk can I write something bad here , I am feeling angry on this game 😅

[zinc cape]

@orchid tusk Knockdown and wreaking sound wasn't fixed in MP.

[nova hatch]

@orchid tusk we'll keep ignoring that some of us can't even update the game?

[solid oriole]

lol

[hexed vault]

@orchid tusk Waiting from 10min but the result is this

[trim flax]

@orchid tusk the club milestone rewards are still broken and I gave my Id: 061bc6 in #943478079668506624 but it's still broken pls help

[mighty bronze]

my car when i am playing looks like its twerking

[vital radish]

Club members promoted icon and roles still broken

[vital radish]

The adds are broken, i watch two adds to get only one ticket, i tried many things like change the network connection or restart the game but fore at least there's no other way around it i have to watch double the adds to get the same amount of tickets that i used to 😡

Not that only, also the amount of tickets reduced to the half because of that

Now the only way fore to unlock this car is to spend lots of tokens on it , so i guess I'll just skip it

[storm gale]

Man i'm talking to the walls here

[meager viper]

This is very depressing

[sick night]

Is anyone facing issues logging in to the game?

[shut oasis]

Looks like the hotfix has gone , it's been replaced with sticky patches and lies

[sick night]

Yes, exactly

[mighty bronze]

i can't play at all cuz of my car it twerks

[fossil edge]

Please the agressivity of the cars and cops in the events is too hight, the game turns repetitive and unsoportable

[storm grove]

Why there is 3 refile uses

[quiet plaza]

Day 3, still can't update the game...

[robust python]

@quiet plaza you'll not be able to update! Because of compatibility issue

Get an updated apk from someone and then you'll have to download the whole game (used to work for me when i had the same problem ,, i changed my device after that)

[woven venture]

Cannot connect to my facebook id

<@&729692565636382781>

[robust python]

You're on windows?
Connect with xbox play game@woven venture

To connect with Facebook i don't much idea.

And you can ask this question in specified channel ie #🖥・windows-issues @woven venture

[woven venture]

No on android only

I too play on windows but i am talking for android

<@&729692565636382781>

[robust python]

Try with google play games

[woven venture]

But my previous id was logged with fb

[robust python]

Ohh then ,, just clear game data from settings then try login again

[woven venture]

Still same error

[robust python]

Close this box and try again

[woven venture]

It is same each time.
I spent 2 year on this game and now is all trash.
<@&729692565636382781>
If anyone know a solution then please tell

[cerulean imp]

Click the cross icon and wait for a few seconds. A screen will pop up showing account conflict. Click switch to account B @woven venture

[woven venture]

This is there after crossing.

[cerulean imp]

Follow these steps-

• Clear cache and data of game
• Open game again
• Select log in with Facebook
• Click the cross symbol when the error pops up
• Wait for a few seconds. A screen will pop up showing account conflict. Click switch to account B. Do not constantly keep clicking 'Log in with Facebook option'

Hope it helps @woven venture

[woven venture]

Bro tried this.
After 3rd step there is an error sent a few messages above.
Then i cross the all and then the above image pops like is not connected to any of these.
However when i start this game, there is google games bar each time.
But as i procedd in game it shows not connected

Soneone pls help
<@&729692565636382781>

[mental pollen]

What is problem?

[robust python]

@woven venture remove your Gmail from your device which is connected to play games
Login to your fb id in chrome.
Then delete game data then login it'll work.

[woven venture]

I am now reinstalling game will see if it works

[marble cedar]

xMinotaur#6447 has been warned

Reason: don't say offensive word

[robust python]

No need to uninstall it will work

[robust python]

Follow this

[mental pollen]

Problems with the servers?

<@&729692565636382781>

[storm yoke]

Ye

[woven venture]

Problem still persisits

[robust python]

Contact customer care @woven venture

[woven venture]

No response

[woven venture]

<@&729692565636382781> is there any possibility that my account is banned?

[robust python]

No

[woven venture]

Then what is reason i cant connect

[young kernel]

Same for me

[spiral aspen]

server die? where are you from @young kernel

[young kernel]

Uk in leeds

[spiral aspen]

maybe restart the game / or device might help

[young kernel]

I did but same thing

[spiral aspen]

one more tip, try with VPN as 1.1.1.1 app and see, if the issue still happens, contact the CC xD

[zinc lichen]

This happens and then game is stuck.

[young kernel]

It happened to me 1 time after hotfix

[spiral aspen]

I'm from southeast asia, it usually happens, sometime it comes from Gameloft server, sometime my ISP block it xD

[trim flax]

This is extremely annoying

[vital radish]

Hello, does anyone else have a logo problem at the club and a wolf at the logo? how can we solve this problem? thanks for the answers!

[woven venture]

Issue still remains <@&729692565636382781>

[north jacinth]

Something needs to be done with 3G

[young kernel]

You need to unlock it

The first 1 is legend pass

You need to by legend pass

And second is not unlocked

[night mesa]

Can someone please fix this? Every time I start a race, when the car takes off at one, it immediately gets stuck turning to the left and the right. and it also gets stuck going straight, I can't turn left or right. I tried uninstalling and reinstalling the game and it did not work. I've rebooted my device, its not working too. I tried to clear the cache and force it to stop, and it didn't work. It's not my device causing this, it's the game. Something is wrong with the tilt control option.

[woven venture]

Your device's gyroscope is not working properly

[night mesa]

If that's the problem, how do I fix my device gyroscope?

[woven venture]

Get a new device

What is android game version you all playing?

[night mesa]

@woven venture the device I'm using is a Samsung galaxy z flip phone.

[woven venture]

Bro have u tried any other game which uses gyro?
If same prob then hardware problem if no then is software problem

[night mesa]

I have 3 racing games that uses gyro and they have no problems with my device gyroscope

[urban iris]

@young kernel @north jacinth same here

Indonesian

[pliant cedar]

You are not alone.. there is many of us with same bug

[mental pollen]

Try calibrating your phone's gyroscope from settings.

[night mesa]

@mental pollen how do you do that exactly? Can u tell me step by step to fix this problem please.

[livid anvil]

There's no Buenos Aires track in MP! Why?

[young kernel]

Thay not put it on that yet

[brazen jasper]

I agree

[woven venture]

<@&729692565636382781> still not able to connect to my social network.
I live in india.
Kindly do something

[cursive grove]

Cannot connect tho my network is very stable 70 mpbs

[strong kite]

What is happening?

[radiant garden]

Same here

[waxen quest]

Same here

[young kernel]

Not again

[vital radish]

Really?

What's wrong with your server's always ?

[earnest zodiac]

@sturdy grail wat is going on with this?

[vital radish]

Try now... It's OK for me

Lemme check

Yeah the servers are back

[hearty egret]

I did all but i only have 29

[livid anvil]

But when, maby next year...

[young kernel]

Ye the next update

[vital radish]

Wait, it will come back next friday

[hushed carbon]

why can't i change my team logo? can someone help me???😟

[brazen jasper]

Or the Lag issue already fixed!

They need to fix these Lag Maps 1st before adding in Multiplayer series🗿

Lile Cairo,Rome,Shanghai & Buenos Aires

[dense grove]

You didn't do the last emira event I think

[dense grove]

Yeah other maps are ok but buenos airs is so laggy

[brazen jasper]

I agreed🗿

[vital radish]

Sync issue isn't sorted out yet. Promoted members still don't have officer logo/icon in club members (in chat it's visible). Where are the daily compensation?

[finite arrow]

Did you update to the latest hotfix from last week as all the issues you pointed out were fix

[vital radish]

Yes

[finite arrow]

For the club officer ask your star holder to repromote the officer and the badge should show up

[vital radish]

OK... Just to inform.... None of the club members have officer icon in club member page.

[finite arrow]

Yeah your star holder should re promote and it will show up

[dense grove]

Yes but the synchronising issue is fixed for me

Idk other people has this issue or not

[finite arrow]

It fixed on my end also so I'm not sure if it's device issue or network issue on user end

[dawn root]

Why is my advertising in lfc deleted... I sent like 3 times and every time it got deleted

[night mesa]

Can someone please tell me how to fix this glitch until gameloft fixes it? The car keeps getting stuck turning to the left and right and it gets stuck going straight. I tried everything but it's not my device, it's the game. Something is wrong with the tilt control. I use a Samsung galaxy z flip.

[echo herald]

The game keeps freezing sporadically. I lost one GP attempt because the game froze in the middle of the race. It also froze while collecting packs content at the GT event. There have been numerous other time for the freezes. Please fix this issue! I have a Note 20 Ultra

[clear shoal]

Have you tried deleting all game data and logging back in?

[orchid tusk]

Have you tried to switch on and off the Touchdrive controls?

[night mesa]

Yeah I did and the glitch is still happening.

[orchid tusk]

I mean in-race, is the car still unresponsive after toggling Touchdrive on and off?

[zinc cape]

@orchid tusk please focus on the sound of KD and wreaking , it's not working

It's not only me who have this issue

[north jacinth]

Stop KD people , that's all

[zinc cape]

Actually I don't release that I KD someone until I read it in the bottom of the screen xD

[night mesa]

@orchid tusk Yes, the car isn't responding. It's still stuck turning to the left and right. It even gets stuck going straight, I can't turn left or right.

[brave forge]

@warm copper please remove muted role

@brave forge I have already shorten the server username

[marble cedar]

𒈞𖤍✯✰✇✮⍟🜲𝐘𝐚𝐬𝐡𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐒𝐭𝐫𝐨𝐦♛✈࿋❃᯽❅✵𒈞#8312 is now unmuted

[warm copper]

good

[orchid tusk]

Please get in touch with #👨💻-customer-care about this, as we currently need more details (videos, triggering steps)

[orchid tusk]

The switching Touchdrive on/off has been reported as a possible workaround for this, that's why I suggested it. In any case, the team is aware of this issue and looking into this

[night mesa]

@orchid tusk Thank you.

[unique cape]

@orchid tusk Hello Buddy ....can you please tell me when club milestone problem will be resolved. In middle of grandprix need bp of GT hardly...it is spoiling all gameplay in special events.
So please tell us when it'll be resolved.

[orchid tusk]

we'll let you know as soon as we have that information, the team is making progress in the investigation but we don't have an ETA at the moment

[spring bramble]

maybe it's the OS problem. i have same problem with ColorOS12 on both OnePlus9Pro and OnePlus10Pro. The problem also exists in a9c so i think it's not the game issue

[short field]

Do you have any possibility that this club bug could also affect the next season club milestone as well? Im sure its a minor problem but it could turn out to be a bigger problem than we thought. I also heard it was the same issue with the switch platform too.

[spring bramble]

when will Snapdragon8gen1 devices get optimization？It's really awful to play with low graphics and 30fps

[night mesa]

@spring bramble someone told me this glitch is happening because of my device gyroscope, but I don't even know what that is on my Samsung galaxy z flp3 5g.

[spring bramble]

actually flip phones are not very suitable for gaming maybe It's the device issue but idk

[night mesa]

@spring bramble I looked up a review of someone playing asphalt 9 on a Samsung z flip phone and it works perfectly fine.

@spring bramble plus someone from the team of asphalt is Finally looking into this problem.

[spring bramble]

okay

[night mesa]

@spring bramble quick question, you said you play asphalt 9 on 3 android devices and at anytime you start a race the car immediately veers and gets stuck when you take off at one?

[spring bramble]

the issue sometimes happens and my friend’s device is Oneplus9Pro and mine is Oneplus10pro I have only one device

[spring bramble]

but I solve it by turning on and off td everytime. this solution always works

[night mesa]

Alright 👍

[vital radish]

Wow, now it lags in almost every map, even if I have a powerful device, completely killing my mp races and ratings. And no one's doing anything about it except statements.

[blissful palm]

i get too much lag even in lowest display settings.. it even freezes race for a small portion of time

device: OnePlus Nord
specs: snapdragon 765g processor, 12gb ram/256 rom, android 11, 90Hz display

tried reinstalling game a few times, didn't make any difference

I don't think it should be at all laggy in 12 gigs of ram, earlier it used to be real smooth while playing

(issue since last 2 updates only)

[vital radish]

Yeah bro exactly same, I can understand your pain

[vital radish]

Can you post your issue info in lag issue thread pls, so that the devs can see it?

[blissful palm]

how to do it? 😅

[vital radish]

Slide to the right tab, there you can see a threads option on top,go to archived threads join it and post there

[blissful palm]

thanks 👍, oof no perm @vital radish

[remote sigil]

@orchid tusk PLEASE im begging you to fix these frame issues.

[static tiger]

I will never redeem the team awards by the way

[vital radish]

Yeah @orchid tusk , please dont ignore. 🙏

[lapis geyser]

Lag/freeze issues thread is archived, cannot post there but problems persist

[orchid tusk]

the team has already collected all the necessary information and they are investigating

[white whale]

Why is this happening to me??

Ive been staring at the loading screen for a while and its still loading. Then when I leave the game and reopen this error pops in

[fierce viper]

I haven't received any of my club rewards☹️ I need those gt bps! Please do something about it😠

[vital radish]

Thank you @orchid tusk For Fixing The Club Milestone ❤️

[orchid tusk]

great to hear it got fixed 🙂 thanks for your reports

[mossy abyss]

Yes, thanks. I just got the club milestone now. It is fixed.

[rotund stirrup]

finally

[undone lake]

Still not fixed 😢

@orchid tusk

[orchid tusk]

Please refer to #🔥・hot-topics

The fix is being gradually rolled out

[supple tide]

Mp2

[fossil edge]

Five tokens....really?? my time is very expemsive to run a race of two minutes to get this prize

[undone lake]

Already read that charlie...and i just re-installed the game as well...still not fixed 😕

[toxic cypress]

Got the club milestones now. Thanks

[ocean kite]

still didn't received the milestone rewards

[ebon sparrow]

I saw a message stating Club milestones were going to be fixed "in a couple hours." Still does not appear to be fixed yet, though, and no client updates available either.

[simple tundra]

Anyway to fix rep not staying at 0?

[night mesa]

@orchid tusk when will this bug be fix? I can't play asphalt 9 until it's fix. The bug where at anytime time I start a race, when the car takes off at 1, it is still veering into a direction and gets stuck going that way. I have no control, the car is unresponsive. Please let me know when it is fixed 🙏

[torn tundra]

It's been around 6 hours or so since the hotfix update regarding Mile stones and I still can't claim them

[dense grove]

Why so much lag in this part

[vital radish]

your problem

[dense grove]

;(

[clear shoal]

the problem is your processor, change your phone and you will notice the difference. (I had that problem before on my Samsung m11 phone)

[ocean kite]

buenos arues map isn't well optimise.. i do get lag spike sometimes.. cant do much about it

[woven venture]

Is server down?
For andriod

[barren timber]

Ssso you're Telling me that this camera mode issue is still not fixed? 💀

(The camera location get's stuck in the 1st winner's position when replaying the race footage while the camera is on [free mode])

My device is a POCO F1 running Android 9 (MIUI 11.0.5)

I believe this issue started to occur since the (new cinematic view) of the 1st place player got introduced

[spiral holly]

Still can't claim any milestones and don't earn club points.
ID: 9010a0

[cunning bison]

I thought it was only in my game but I get it too only in the part

[dense grove]

Yup

[cunning bison]

It's really annoying

[cunning bison]

And disturbing

[dense grove]

Yeah man I hate this

[cunning bison]

There need to fix it, it always slows me down

[dense grove]

And if this map comes in mp think what will happen xD

[cunning bison]

It will be a total loss for us

[toxic cypress]

I have the same problem in this part. I think it is the lake besides the track. It is not optimized. All the other tracks runs smooth

[dense grove]

Exactly same man

[remote sigil]

Cant get milestones.

[opaque saddle]

@orchid tusk A very minor issue but a bug all the same. The McLaren GT Epic Hunt. The time rewards stop at 20 despite showing stopping at 35 and 30.

[orchid tusk]

@opaque saddle could you share a screenshot?

[orchid tusk]

Please get in touch with #👨💻-customer-care , they will solve this for you

[torn tundra]

Still un able to claim

@orchid tusk

[orchid tusk]

@torn tundra please get in touch with #👨💻-customer-care , they will solve this for you

[torn tundra]

Just send them just waiting for ticket number

[opaque saddle]

@orchid tusk That bug seems to have resolved itself. Very strange.

[orchid tusk]

good to hear! thanks for confirming

[radiant bridge]

What to do?

There are predecessors

[vital radish]

Git gud device

[radiant bridge]

x3pro

I have been playing for a year. There was no time in

[ocean kite]

might be a error or just developers discontinuing some devices..
u can either clear data in play store n playservice
or try reinstalling
or if this two method doesn't work u can use vmos
or root ur device and renamed the phone specs

[radiant bridge]

Thanks, I deleted the Google update, it worked

[sacred sequoia]

@orchid tusk
Conversation ID: 1146028
I lost my 2750 tokens by mistake and it did not solved yet
Please do somethingpray

[simple tundra]

it still doesn't work?

[vital radish]

I finished the race in first and got disconnected with my wi-fi WORKING
Also lost 20 points

[simple tundra]

plz help me plzzzz

[vital radish]

@dense grove install app gyro fix lag. It will help until a bugfix exists

Oh sorry. Wrong message. It was for doomskull608

[night mesa]

@vital radish does this app worked for bugs like this?

[vital radish]

Yes. I have the bug too. Its on newer phones like s21

[night mesa]

@vital radish OK man ill give this app a try.

@vital radish quick question, how does this app work? Did it get rid of the bug completely? Like, tell me step by step how did u use the app at the start?

[vital radish]

Start app then continue. The klick fix gyro

[night mesa]

Ok

@vital radish never mind I got it

[vital radish]

Fine. I bought pro without ads. Because it works

[dense grove]

-_-

[night mesa]

@vital radish so far I've finished 11 races in asphalt 9 and the car did not immediately turn and get stuck at the star of 1. SO far so good but I'm giving the gyro lag fix app like 1 or 2 days to see if it's really working. This bug can happen at any race, past 11 races.

[vital radish]

I tested it for 10 days.

[night mesa]

Really? And your car didn't veer immediately to the left or right and gets stuck?

[high hinge]

The app is not opening , what is the problem?

[spring bramble]

i discovered my IDR can only reach 289 but it shows me that it can reach 290.5

[spring bramble]

stop Google play store in settings and try again

[ebon sparrow]

Still haven't received past milestones, please fix this

[vital radish]

@night mesa no. My car ist driving perfectamente

[mighty bronze]

when i am playing ashpalt 9 with my friends or in random my car looks like its twerking plz help

[night mesa]

There seems to be a garage bug too.

[fresh hollow]

?

[night mesa]

@vital radish this gyro app is actually Working. I've won 26 races and the car did not turn immediately at the start. THANK YOU SOO MUCH for telling me this app. I Really appreciate it!!!! 🙏

@vital radish quick question, will this gyro lag fix app work for COD mobile battle royale mod?

[shut oasis]

Fault with class C weekly event the Lamborghini Murcielago isn't giving the 35 tokens when you win?? I've just wasted 6 fuels and 12 tickets!! Fgl, really incapable

[worthy vortex]

Fix the car name @orchid tusk

[fossil edge]

Same here

[sleek olive]

Again issue 😫

[vital radish]

What is this , it says murcielago , this is ridiculous

@orchid tusk

[ocean kite]

can't complete d mission :v

[young kernel]

Same I win but don't give me tokens

[vital radish]

Lamborghini Murcielago?????

@night mesa yes another player here told me to use the app. Its worth of buying. For cod just test it. I dont play cod for now.

[night mesa]

OK, thank you.

[drifting flare]

Last time I checked Murcielago was Class B

[turbid finch]

Ticket waist

[twilit laurel]

Please change the murcielago lp640 to gallardo lp560-4

[zinc cape]

Since when the murciélago was an Elite C car ?

[hasty anchor]

without reward

[orchid tusk]

Please restart your game, this has been updated

[hasty anchor]

thank you very much

[opaque saddle]

Store not updating and increasing the waiting time to 8 hours!

[waxen quest]

MP2 not showing up...again

[short field]

Yes Mp2 is gone for me too

[orchid tusk]

If you are missing MP2, please log your details here: https://discord.com/channels/464007189741305856/946718007407820830

[waxen quest]

Logged

[silk ferry]

Even having a good network, I'm still receiving this not connected status, please make the connection a bit stable

[noble hearth]

Ghost mp1 again. It was supposed to be slipstream this time. Wth? @orchid tusk

[silk ferry]

WDYM, it's totally correct imo

[silk ferry]

Every season would have MP1 in this order

1. Classic
2. Ghost
3. Classic
4. GS

[onyx fiber]

I can't play any of the Senna event, it has a long refill time. Please make it play without the need of fuels.

[opaque saddle]

It may be intentional, but I doubt it, the Ferrari ad packs haven't appeared!!?

[junior horizon]

Happened last week with McLaren GT multiplayer as well, now I don't have Senna GTR multiplayer

[waxen quest]

There is a subsection under gameplay issues to log this

[urban iris]

pls fix matchmaking silver vs gold league @orchid tusk

[junior horizon]

yes, already gave my details, thanks

[white hawk]

When the race starts the establishing shots when it says waiting for other players the mirrors on the sides are all pixelated

[torn tundra]

Enough is enough when are you guys going to fix the Mp match making how the F you expect a player to win against higher leagues than what we are currently on Like sheesh @orchid tusk

[young kernel]

What now

@orchid tusk game is down

[vital radish]

mp 2 not available for senna
same as for mc laren

[shut oasis]

Come @orchid tusk , why is it that the development team can't even get the simple things right?? Multiplayer should be free from all issues by now. 3and a half years and still the simplist of faults to fix are still present, how long before gameloft provide capable and capable developers, coding and scripting employees?? Do you not think enough is enough?

This is ridiculous, every other race I'm facing lag, screen freeze and controller issues.
I have a Samsung Galaxy S20 Ultra 5G 256gb exynos using razer kishi. My broadband connection is 200mbps download and 25mbps upload. My network provider has no known faults. I have reset and reinstalled the game over and over however these well known issues have never been resolved.

[clear shoal]

i have the same problem, my phone has a decent processor but since the new season the whole game lags after about 18 races and game close automatically.

[north jacinth]

@orchid tusk the drop rates aren't so good , this is kind of time waiste as I played races but got only 1bp from this 7 packs

[vital radish]

It will get good don't worry, I'm already 30/50 after 21 packs

[sick night]

Has anyone noticed that there are no promoted players in the club

[exotic nymph]

Those are visual issues, if you are promoted then it will not show.
(This is due to their Potato Servers)

[sick night]

Not just visual issues, i am a promoted player of my club, still i am not able to promote or remove others

[trim flax]

@orchid tusk why can't we android players
Get a detailed graphics settings like on pc cuz even with performance mode it still lags ALOT so we could really appreciate it if yall can add those settings on android thank u.
(BTW this is not my photo)

[fossil edge]

Fix the 360 button, you touch to stop 360s and the car countinuous doing 360.

[brittle stone]

This keeps happening every 2/5 times in the star hunt event. It stays like this for a long time, and I eventually have to quit the game

[brazen jasper]

Same here. That's why I used the Performance as Low Quality for now until Lag Issues are Fixed!🗿

[fossil edge]

Every time I play I have to select the filter because it doesn't remember my option, this adds an extra step that I don't do anymore because it ends up getting annoying. could you please improve it and that the filter is recorded with my selection? Thank you

[torn tundra]

Same here it's useless if you gotta do it everytime so I also stopped using it hope they do something to improve it

[torn tundra]

Yes this could be useful to Manny players as most do have a capable phones that can handle such graphics

[trim flax]

Yep

[mossy abyss]

@orchid tusk ,is this a scam or what? Why no guaranteed blueprints?

[young kernel]

@mossy abyss yes it is iv got 3 off them so fare no blueprints i need

[clear shoal]

?? 🧐

[halcyon tiger]

Platform : Android
Device : Xiaomi Poco X3 NFC
Issue : Ads Issue

I was watch ads more than 15 times ( for ticket ) , more than 15 times ( mclaren senna gtr fuel ). But why I can't watch ads anymore just for 1 ticket? Pls fix this.. ( Car Fuel Ads didn't have this problems btw ) More than 1 hour I waiting and it's still said " No Ads ... "

[spring bramble]

the times you watch ads for tickets is limited, 15times everyday

[mental pollen]

I've been playing car hunt for 2 days. I was able to get only 7 drawings from the card packs. Can you increase the chance on card packs? More This car has star upgrade. How are we going to be able to unlock this car and raise stars if the card packs don't come up with drawings?

Arrinera Hussarya 33 car hunt

[ocean kite]

1. probably cuz u have reach ur max ads watch time
2. ads aren't showing due to low internet speed
3. a9 region server issues
4. incase you have enable no ads by installing third party apps

solution

1. wait for tomorrow or..
2. just reinstall the app.. that usually fixes all the problem

[storm grove]

Where's my MP2 😡

[halcyon tiger]

Oh okay.

[halcyon tiger]

Okay...

[young kernel]

Gameloft you sed this was fixed

[north jacinth]

Loading screen became hazy , idk how

[winter kernel]

@warm copper

[warm copper]

ty

[winter kernel]

Did you unban Him?

[warm copper]

nope

[winter kernel]

Why?

@warm copper

@vital radish
Please help me

[warm copper]

🤨

[fossil edge]

Only 1 bp of 20 posibilities, this game is a peace of sh...

[vital radish]

Muy difícil

[young kernel]

@turbid finch you never got through so you got to pay a fee👍

[fair jetty]

my fault lol. that's okay

[young kernel]

Ok

[lime mural]

i got 0

[rain falcon]

Senna still has that foggy glass. Fix when??
It can be fixed by changing tint on glass, but that requires the car to be at 5 stars and I have it at 3! Many others don't have it at 5 stars and they all have a foggy Senna 😂. Fix pls.

Also promoted members don't have their privileges. They can't kick out members, and it doesn't even show on the members list that they are promoted. Fix when?

[torn tundra]

Again with the sync issues

Internet is good if it wasn't I wouldn't be able to send this here

[round fulcrum]

For promoted thé team Boss just has to re-promote. It's fixed for me.

[ebon sparrow]

Still haven't received past milestones please fix this

[torn tundra]

Same here

[trim island]

I watch ads to refill fuels but it's continuity loading

fix it pls 😀

[blazing wadi]

Have some issue with race in career when repeat the completed race, twice fall of textures in twice races.

https://youtu.be/epMgMPgUtUk

[cerulean void]

In MP1 I can't control my car ror the first 3 to 5 sec. It runs Into parked cars and doesn't accelerate. This is so annoying and Ruins nearly every race.

[north jacinth]

Got a 40s late start F

[late sandal]

I got 3bps though

Maybe the only lucky one

[lapis geyser]

Seems like they fixed synchro issues at the expense of in-race lag and freezes 😩

[fossil edge]

Obviusly Ultima RS is better car than Emira, this event is broken

[meager viper]

First time ?

[torpid canopy]

Would be more than happy if you, GL can fix the game?
Wifi and data does not work at all

[young kernel]

That same for me every day 3 4 times

[ebon sparrow]

McLaren GTR stage 3 passport event has unobtainable rewards due to poor wording "Escape with a(n) GT" did not work with 5* McLaren GT

[fossil edge]

i have the gt at 3* and y have done this race ok

[cyan spade]

[clear shoal]

I have 3 ⭐ "GT" and i can do it without problems, practice the track or switch to manual bro.

[torn tundra]

I played with McLaren gt so it's the senna then?

[shut oasis]

Device : Samsung galaxy s20 ultra 5g 256gb exynos using razer kishi
Platform: Android
Player ID: 0e4c237
Issue: there is some major disparity with either the system for the UK or your servers are the main cause for vehicles not performing as their stats suggests. I'm a manual player using 100% sensitivity, so I know how to control the vehicles. It's either as I have stated above or there's a lot more players using modification hacks than I thought

[hexed vault]

@orchid tusk Where is self-help portal in asphalt 9

[orchid tusk]

https://gameloft.helpshift.com/hc/en/15-asphalt-9/?l=en&p=web

[vital radish]

Tomorrow ghost slipstream? hope to get mp 2 this time

[young kernel]

This is the 7 th time today why

@orchid tusk can you tell why is this happening 7 time so fare pick above

[orchid tusk]

this is indicative of a network issue, it can be temporary and caused by several factors

[unique cape]

Earlier we all were facing synchronisation issue due to which we couldn't grind reputation as expected.....so shouldn't we all get some compensation in milestone rewards .

[vital radish]

Any updates on cairo + other maps lag issue?

[brazen jasper]

Ye... I think they didn't fix yet after all🗿

[urban iris]

i didn't fix lagging in cairo

[vital radish]

[vital radish]

Like this is ridiculous, the game lags even on the lowest graphic settings available even on a high end device. Come on, it just needs an optimisation @orchid tusk

[vital radish]

@urban iris , I tried on lower settings (medium) and it kinda reduced the frame drop completely on other maps except cairo and midwest. And it reduced the frame drop a bit in these maps too(not completely)

And if it still lags, try updating miui, clear cache and restart and reinstall game. It will surely work

[urban iris]

ok

[torn tundra]

@orchid tusk

[storm grove]

He's behind me but his timing is .....😡

[vital radish]

🤣

[woven quartz]

✅

[young kernel]

@storm grove since when is that a falt🤣

[daring sinew]

Hello, I have a problem with the asphalt 9 version. I have the current version of 2.9.4 and it is already a newer version, right? Mobile: Honor 9A
Downloaded via: Amazon Appstore
Id: a171247

[torn tundra]

Is anyone facing this Issue in Grand Prix

[wind pine]

Shouldnt it be a 60 fps option here? Im using a Samsung galaxy s22 ultra and my framerates are super slow. Even in the game menu.

[young kernel]

Mine is ok just had a look

[young kernel]

@white holly this channel is not for this

[white holly]

Sorry sir wrong channel

[young kernel]

Okay

[vital radish]

Hello i try open my sesión wit Facebook aand always say server error

Some help, whay thah hacen?

[woven quartz]

are you over 12?

[daring sinew]

Hello, I have a problem with the asphalt 9 version. I have the current version of 2.9.4 and it is already a newer version, right? Mobile: Honor 9A
Downloaded via: Amazon Appstore
Id: a171247

[vital radish]

Just can't play this game on WiFi for last 3 days. It's not the network coz I can play need for speed no limits without any issue.

[trim flax]

U have no idea how lucky u are

[torn tundra]

Not really as theirs really good player in the tier I'm in so no the reason for posting the screenshot it's cause it don't show other players well at the time of posting it here

[cold epoch]

Issue ID:1178481

[trim flax]

So there are other players with u?

If not u could have been alone and means ur 1st u will get the best rewards

[daring sinew]

.... Can you please help me with this?

[torn tundra]

Yes theirs other players, that would be awesome if it was just me 😅

[trim flax]

True

[vital radish]

@orchid tusk why ads after every mp race now? It never happened before. Plus, jungle mp races last very short so it's annoying to see those ads after each race.

[vital radish]

Buy legend pass

The ads will stop showing

Bruh

True

I bought lp and boom no ads xD

[torn tundra]

Same here even though I have Restricted in my whole phone

[vital radish]

Wow, rip me then 🥲

[torn tundra]

@orchid tusk e look at my screenshot I've already restricted it from me having eds or things in whole phone so why the ads sheesh can I just play game in peace

[torn tundra]

Especially after races in other places too like come on

[torn tundra]

Also what I meant is the ad button after each race is their why if I have that enabled ??

[foggy onyx]

I think it is an gameplay issue that you spend real money to buy packs in the legend store and get absolutely nothing since there is no guaranteed blueprints.

[vital radish]

Gyro freeze

[dusty dune]

help I can no longer access my account! I did not receive any notification of ban

[clear shoal]

try it later, ban always gives you a notification, don't worry.

[vital radish]

I'm crashing on my phone every 2 3 races I've done everything I can think of clearing cache data Uninstalling re-installing nothing

[vital radish]

30s ads(which cannot be quit) after every race/every new window opened. Please fix

[cinder hornet]

Yesterday same and today 3 times in a row,is not my Internet

[winter totem]

Don't spam we all know

It's not a WhatsApp group 🤣

[young kernel]

@cinder hornet same for me 6 today its getting me 😠

Please fix this issue its not my Internet 7 time all ready

@orchid tusk can you fix this issue its not just me my Internet is very good pics above

[cinder hornet]

it's exasperating an error always appears when you least expect it

[young kernel]

Its doing all the time but he will not do nothing

[marble cedar]

Rahul_Rasve_712#0409 has been warned

Reason: Bad word usage

[edgy aurora]

When is 60fps update for Galaxy S22 series?

[wind pine]

yea i wonder that too

[remote sigil]

Well these issues may take till august to fix wont they.

I may not properly well understand what the coders and developers must be going thru but damn. Clearly we are not priority as of right now. @orchid tusk no hate , im just saying something. U are only doing ur job 😁

[slow pike]

I don't have 60 Fps support on realme narzo 20 , why? And nowadays ig game is not properly optimized coz its stuttering a lot

[sinful tulip]

I cant login to my account over Facebook or Googleplay, it just immediatly shows the Message "Could not connect to Facebook-Login". I tried contacting Gameloft support mutliple times. They just respond with the same automated Message that they are low on capacity and are shorted at the supportcenter and are deeply sorry blablabla... this is now since more than a week. Can somebody help me?

[sinful tulip]

Yeah i have the same issue, I can't connect to Facebook or Googleplay at all

[dawn root]

There is no "don't show again"-button?!

[mental thistle]

Repeatedly crashing every few races on Samsung Galaxy A23. Super frustrating when I waste a gas or 2 event tickets and get nothing.

[dawn root]

Same here with Huawei p smart+

[shut oasis]

Player ID: 0e4c237
Platform: Android
Device: Samsung galaxy s20 ultra 5g 256gb exynos
Issues: game crashed and shutdown my device!! Are you or have you been hacked gameloft??
This is ontop of glitchy and lagging gameplay

[earnest zodiac]

At first i used to enjoy playing in Cairo but now when ever I get Cairo i get scared. Y u may ask? Bcoz every damn time i get Cairo n I'm about to win once i reach the 360 degree turn the game starts to lag like impossible making me lose. N it is bcoz of this that manual players make fun of TD players bcoz we always lose to manual players but the truth is we always lag at the worst possible time ever

Bcoz of this i have lost a whole lot of mp points so thank u very much

[vital radish]

got this error about 30 times in the last 2 days

[north jacinth]

Every race is working fine but in MP1 , when ever I am racing the game is CRASHING in between the race or after crossing the finish line , it is happening from the DAY WHEN THE ads started after every race

[fossil linden]

My device is the Galaxy S21 Ultra and my game runs in 10 fps without any reason in a race and in the menu...overheating is not the reason since i checked and this issue happends everytime when booting this game. Please fix this issue

[civic notch]

Um hello? It's been doing this like few times.

[shut oasis]

Yet again the useless development team screw up the gameplay!!

[orchid tusk]

[Multiplayer issue]

We are currently aware of an issue preventing players from playing Multiplayer normally. Our team is now aware and investigating.

Thank you for your reports! 🤝

[silver crescent]

Game says there is a new body part (trunk) available for Senna. However, no parts visible. Has this been reported yet? Game is updated to newest version.

[sick marten]

Procuro uma equipe BR pra temporada

[rose dagger]

I have the never ending synchronising issue, but I get the game booted by restarting the game, but then I can't connect to Facebook or Google. All my progress is on Google.
Using an Nvidia Shield Pro
I get no error when trying to connect, just a spinning circle next to the connect that never stops.
I also tried on my Android phone too, when trying to connect it says "could not execute action on the server (2)"

[ebon sparrow]

Senna GTR event did not provide the 12 EIPs to gold the car. Please ensure that the upcoming SE does not require Gold GTR, or please provide another way to obtain the missing EIPs (due to bad RNG, not due to skill)

[strong pecan]

I'm getting ADVERTISMENT During game play after every race ....
How to stop it ??

[rough raft]

I can't open my game????

[waxen quest]

Can't see MP2 again. Anyone else?

[storm sundial]

No MP2 again

[short field]

Mp2 is gone for me again lol 😑

[mental pelican]

Where is MP2?

[junior horizon]

Great

[vital radish]

@orchid tusk again we are missing mp2

[sleek anchor]

🤯

[fossil edge]

i have a friend that have the same problem. He cant play because all the ads all the time, he is thinking to stop playing so is umplayable.

[orchid tusk]

@waxen quest @storm sundial @short field @mental pelican @junior horizon @vital radish a compensation for this issue has been sent now

[storm sundial]

Thanks maybe 😅

[fossil edge]

Charlie is a hero!

[short field]

He sure is!

[full plover]

@slim flare, pls forward this pathetic lag:

[brazen jasper]

They are still investigating thses lag issues until now

[karmic inlet]

When will GL add this emoji into the game?🥵

[marble cedar]

Himanshu Rastogi#5410 has been warned

Reason: Bad word usage

[peak crest]

No mp2 again
Fed up with this game

[fossil edge]

Corvette Clase B in silver Leage, fix this please

[torn tundra]

When is the devs going to fix the Mp leagues playing against higher leagues really isn't fair how can you possibly win again hurucan or other good cars with a silver league car unless the crash or they get koed other than that it's literally impossible

@orchid tusk

[weary wharf]

No reward after watching ads 2 times

[torn tundra]

This is what I'm talking about like really like it makes no sense @orchid tusk @vital radish @vital radish come on fix only for same leagues this makes no sense

[vital radish]

What is this ad? Can't be quit as well. Do you plan a crackdown on f2p players?

[slim parrot]

I can't use my google play to login into the game, and i can't load my previous progress cus of that, and just in case, I also tried it with my wifi with 100mbps of speed, still doesn't work

[vital radish]

Didn't see myself offending you anywhere. I'll raise issues when they are there get over it. Don't try to restrict my say. There are plenty of entitled kids in #🏎・general to mini-mod.

[young kernel]

@vital radish you did not afford me but ok

[fossil edge]

Why do you match the huracán in silver leage.....are you stup...???

[cursive umbra]

I can't play Multi-player

[zinc cape]

Can someone tell me what's the significance of this err code ?

[ebon sparrow]

More of the same. RNG strikes again and prevents 4 EIPs for emira. Please fix this or ensure the SE coming up does not require max gold cars

[rose dagger]

Still can't sign in with Google on my phone or nvidia shield... all my progress is on Google, rip

[torn tundra]

@orchid tusk can I suggest something for MP from bronze to Platinum leagues we should only face same leagues after hitting Legend League we should be given option to use other leagues Cara since that will give benefit for other players that may not have S car class to also participate in legend league..?

Who thinks this should be implemented I think the more players suggest it and bring it to attention it will get done hope I can get a Thumbs up if you agree 👍🏼

[mossy sphinx]

thats just bull****

[vital radish]

Gyro issue with Z flip3. The car sometime doesn't steer or going left or right side even I didn't tilt the phone. The gyro is totally works fine on the test, but I don't know why this happens
Also I didn't have the issue with my previous phone, S20 FE, which has different chipset.

[ocean kite]

wierd issues where it changes its direction as shown where i didn't swapped it plus if its my device issue i would see ghost touch which wasn't there in the video plus sometime when i press the brake it doesn't work ...and i belive the dev has some solution to it.. issue started 8 days back only

[ocean kite]

try restarting the device and restart the app or reinstall.. might work since i had same issue before in my old device

[vital radish]

I tried first and second one before, but didn't work. I will try third one

[urban iris]

keep crashing stopped working, after ads 3 times

when put "close x" stuck

[ocean kite]

go to the app and clear cache.. it happen when the ads doesn't load well
plus i can't understand what error is it showing since i guess its in korean?

[rose dagger]

Day 9 million of no log in (I get this error first and then the replied one)

[exotic nymph]

Conversation ID: 1194254
Everytime in Grand Prix Qualifiers Round this always happens.
If the car touches the wall at low speed the car turn upside down and wrecks.
This ruins my Qualifiers Round and same thing happened in McLaren Senna GTR Grand Prix.
Resolve this issue as soon as possible.

[exotic nymph]

This happened again

[mental pollen]

Server is down

[vital radish]

@ocean kite all newer than s21 are affected. A gyro fix app is requiered