#🤖・android-issues
1 messages · Page 84 of 1
Why is the right steer issue still there?

Please guys fix this issue in 1vs1 mp event
Asphalt 9 on Mobile performance sucks. It's really bad. No matter what graphic settings I use, it's always the same. And no, it's not phone's fault, you could search Motorola G 5G Plus specs and see yourself. Please fix the performance.
Device Samsung galaxy s20 ultra 5g 256gb exynos
ID: 0e4c237
Platform: Android
Issue of overheating even after changing to 60hz and HD+ on natural saturation. Country is England and temperature outside is 19°c , home temp is 18°c Wi-Fi is 220mbps up and 25mbps down.
Temperature is reaching 47°c on handset after 3 or 4 multiplayer races, these races are taking forever to start. The longest I've waited for countdown is 1.20 minutes... can someone explain why I have to reduce my devices capability to still get overheating Problems which in turn cause the Bluetooth connection with my controller to randomly change my camera angle??
LOL
Wrong channel, go #🖥・windows-issues
Hello, about a week ago I wrote for custom care but no one answered, I would like to solve it, what about that? Thanks a lot
Absolutely right! This is insane. Can't even play one smooth race! Always extreme frame drop lag and screen freezes - now not only in MP's but even in TLE's! It's gettin ridiculous - overpriced in game buy options but game is not working as promoted! Very very sad, that they can't handle their biz accordingly! I would feel ashamed always letting my customers pay for my mistakes...making me wish i never started this game in the first place.
Most Beautiful MP2 in history of A9. Every car is like Flying UFO. Everone is Aladdin with flying red carpet.
Potato Servers are going wild on frying pan.
Please fix it..otherwise change MP2 to ghost season that way user can avoid unconditional points loss which is mostly caused by connection server issue
Android
All the tracks in Shanghai are broken and running very poorly, as almost always halfway through the race the game freezes or closes on its own, and many are failing to make the weekly event because of that. Solve it there.
When i am playing any map or daily event the game freezes for time then closes on its own and my tickets are all used up
Drop frames
I have a Snapdragon 888 device and there is a 60fps option. However,it does not help much. 60fps is still jittery,not to mention laggy as well.
.
Please GL Team needs to Make MP2 to ghost to avoid unnecessary Clash of Clan type KD. We are not playing Royal Rumble where one gets ringout for unknown reasons.
As of now MP2 has become cancer. A9 server cannot handle such huge traffic and currently most active members are complaining outloud.
Please make MP2 Ghost so we all can play at ease.
Game crashes when I try to plan an add...Usually the 3rd time works...it's annoying
Game is lagging after barrel roll ramp, fps drop in U.S Midwest
Reason: Posted an invite
Reason: Posted an invite
First time got freeze issue. Music still playijg
It usually happens when game uses CPU more than your phone can hold in turns it freezes or crashed or gets killed by system. Make sure to disable battery optimization for the game .
Or tone down graphics
I relly want apex apo but there r no ads
Someone tell me reset time for ads refill
That only 10 ads tickets.
Yeah
@sturdy grail hi the game it does not open I was play normal than I get disconnected I exit the game and I open it again and it does not open at all
Id :e02c92d
Andriod 10
Galaxy a50
Why there a slow mode?
What is GL doing to compensate for hackers in 1v1? Have gotten at least 1 in every round. @oak lantern @warm goblet
Reason: bypass
U will get a compensation ||more hackers||
Game is very lagging and why do I always get poor connection even though my network is excellent?
Reason: banned reaction
Free Mode Camera In Replay For Multiplayer
But why is the car broken?
Can someone explain this why I cannot unlock those Dual & Matte in Colour?
After all I've been using this car in 1V1 Multiplayer thou
Fix the damn lag!
I don't know. That's the bug.
Oh rip :(
Hello, really can't do anything on servers? they are full of hackers
What's your definition of hackers? And how could you say full of hackers?
my game often crashes when I watch an ad
screen darkens and the "loading square" ticks for a second then it freezes and game force closes instantly after
I'm from Sweden if that helps locating which ad it is that's causing the crashes
look at the dates from the crash logs and you can see it's happening frequently
only happens when watching ads (many ads work fine still)
and pretty much always happens in the exact same way as I described above the screenshot
if the game doesn't freeze and force close I'm just stuck on the darkened "loading square" screen, and it just endlessly does the loading animation and I have to tab out and close it myself
this is more rare though, usually it just force closes when it's loading the ad
my net isn't unstable and has more than enough bandwidth
this is beyond annoying
And the game crashed today,even before launching. If it crashes on a premium device,something is seriously wrong with the game.
#2
When the game does run,it ends up throttling and overheating my device.
Optimize the damn game.
Opened a ticket. I anticipate a reply.
Ads not working please fix this
Game froze
Fix issues now! The mess is this with the gyro?
This is my control setup. Before anyone says anything,gyro works fine. It's calibrated and works well with other games.
@vital radish post the ticket you recieved by cc in #834372976018325525
@spring blaze Did that,let's hope for some probing-in to the issue.
@vital radish If you put about 60% sensitivity, is that good?
For me,no
If you are seeking advise,experiment what suits you the best. Also #🚘-general in case
@vital radish Oh, Yes, so there may be a bug on the part of the developers. write to Custom Care in the game. I had the wrong gyroscope, too, and they fixed it in the last update.
Reason: Bad word usage
@vital radish Sensitivity hasn't worked on my model since the game was released three years ago, and they only fixed it now after three years 🥵👎
I'm using techno spark 7. I'm having problem adjusting to the control sensitivity. I need the proper adjustment for my phone. I don't wanna be a td player anymore
you need to calibrate the phone
I already mentioned stuff about the sensors.
You can calibrate with the compass app.
i heard
Tried everything,making sure no stone is unturned.
have you tried restarting
Everything except a factory reset
but this is temporary solution
Seems like it is more of an update issue.
I am also having a black screen problem due to the game.
Ok
It happens to me too. It happens to my sv and i have to play one regular mp race to unlock it. Now i have it facing on my p1 because it is only at 2 stars
Can't log in to game right atm! Anyone else?
Make your server stable, then add new updates
F
What the heck is this 😡
In return for the server issue what do we get, a lots & lots of physics fail
Especially the ramps
Nice game 🤣

Same
Physics was always a fail for me ||in a9||
Apparently guys on Windows got 150 tokens as compensation.
What is happening why my internet is good.... server issue??
Game not opening
@simple hedge Same here Brother
🤣
Fix this bug in new york playing using touch drive
This should be fixed kinda gets anoying and another is would their be a way in future for me not to be requested to join a club like there should be a button to turn on or off that would be appreciated @sturdy grail
My legend store is broken refreshing ONLY once a day a at ~9:30 pm
My game is lagging after race, Mi 9T
My friend, why did downgraded graphics? snapdragon 660 - 678 in a9
Mi 9T processor is sd 730
Oh thanks
Wasted -1 fuel 🤦
Same issue of annoying indicator since new season start.
🤔 Anyone have any idea why lately I've been randomly getting orange nitro instead of shockwave when I quickly double tap nitro?
why is this happening.I was using my mums phone for a9 and recently got my own phone and google account and now this has come. ID:eb684d8
I have a crach problem in the game I can not play even the riot good pls help me
Andriod 11
Galaxy a 50
Id: e02c92d
My friend, Asphalt 9 is ins't compatible only Poco F3 with Snapdragon 870 5G something?
Seems like most pocophones aren't compatible with asphalt 9
Check your network speed at fast net.com.Then see if it's your network
This is my internet speed and I get you have a poor connection notification in the game
Is this speed not enough for your potato servers gameloft?
Your adds are not available for a while now.
Everytime after I view the ads to reduce waiting time, the game would hang instantly. Please fix this problem immediately
What is this ????
Yall can't even get the rewards right. The more updates, the more errors. GP, nothing counted towards the stage rewards. If you can't keep up anymore🤷♂️ why do it at all
Waw.. a New progress in dumbery...
this game is all broken
@heavy hedge sad
Rip
I didn't even get a warning, so I could contact the support
Gameloft is tawp XD
They directly banned me 😂😅😢
Contact cc immediately
I didn't found the "banned" button
@glossy vigil
How to fix the bug when the car sticks to the walls?
Asphalt 9 - Carrera de Club- Modo Manual Broken
@feral kernel I don't know whether it will fix your problem or not but have you tried this game with different controls, if you have tried to play this with different controls do you still face the same problem.
I'm calling gameloft. Samsung galaxy a50 asphalt 9 is very tight, I would be very happy if you can do something for it.
pls i need help here for my acccount
i lost my account by accident and i forgot to sign in so is there any way to recover it again?
i remember my name word-by-word pls help me i would be highly appreciated
@sturdy grail
During any event all cars are visible but while checking garage some car are hidden.....
Please fix it
Garage is meant to be like that, whether you look in events or career races you'll see all cars that you need/can use on that specific race even if you don't have blueprints for them.
When you check in the garage you'll only see cars that you have unlocked or have some blueprints for.
Please contact #👨💻-customer-care tagging your problem as "Progress loss"
Imagine believing a scam link
My ads is not working, Mi 9T
Yeah, Ads are completely broken right now for me as well
same, Mi 9T pro
https://youtu.be/SF_K2bVQpDY
Frame drops, even 60fps isn't enjoyable. Contacting the cc was not fruitful either. Replies were unsatisfactory.
Several rectifiable major mistakes
Music
Nora Van Alken-All Night Long
Device-Iqoo 7 Legend
Snapdragon 888
Advertisements do not seem to be working (tried wireless and cell)... It never seems to error out... just the gray arrow/circle on a black background
Same here. Maybe 1 out of every 10-20 works.
You are pretty sure? I mean what's your garage lvl?
Same, Redmi Note 9
What's wrong guys? Why is there no 60fps 🥲
Device: Oppo Reno 5
@sturdy grail pls add 60fps feature on my phone
Please unban my account,I just moved it to SD memory and after several warnings, I was permanently banned🤧😭🙏🏻
uh sorry it's a 7 day screenshot, now I'm permanently banned😌
@restive rune You would need to get in touch with #👨💻-customer-care as we're not able to handle individual issues like this over here
@orchid tusk how do i see my id?
Please fix heavy CPU usage
which ID?
player ID?
you need to go to your in-game profile (inbox icon on the top bar) and then the first tab
you will find it there
Pls help i just buy European pack 2 and this is what i got
I spent 750 tokens for nothing
My id : 25d9f6
There was two pack ..i think one was bug
Epic Grand Prix Event Missing??
but my account has been banned, because I want to send to customer care
Try
supposedly 90% off and 70% off 😅
Could you tell what's the difference?
@urban iris Thanks 🤯😅
Tilt issues, move to right or left can't control 🥲
Just find a lobby already! Fix your game!
Guys, the game is so broke😂
I'm feeling like I'm talking to gta5 Rockstar 👀
the lag on mp1 is the worse ever, what did you do with your servers?
I have the same problem with manual mode every day, it is very difficult for multiplayer rwhen happen in the middle of the race.
Game is crashing after mp happened, Redmi Note 9
Good. More play with cheats on. Even after constant warning you keep on playing with cheats. Have fun with new account.
My game keeps crashing again and again
They increase the original price to the point 70 percent off equals 90 percent off 🤣🤣
Manual mode is broken, every day the car turn left or rigth without control 😩 😩
Same issue here. Sometimes is ok
Getting too many popup ads🥲🥲
What is it? Why is there no event?
Even after watching ads not getting rewards and not able to reduce the time for refuelling cars neither add tickets same old problem again and again... this is really disgusting and ridiculous
I didn't finish race is broken
So meny advertising, shown after every minute, this is disturbing and very disappointing
Yes too many ads
An ad plays after each race. And sometimes when I switch from multiplayer to events an ad pops up . This is just frustrating and I'm losing interest in the game
ADs have been popin more nowadays
The game is broken please fix this
please fix the server conection, this cars in red can crash you but i can crash them
Is there a fix to the green exclamation mark in the events?
Not working 🤬
Will you shut up this nonsense, advertising after each & every race.
It's disturbing the gameplay 
How much are you earning already, is that not enough for you, remember one thing always, greed is not a good thing
Game crashes when I try to watch adds to refill tickets. It's been a while now, maybe it's time to find a fix
The heck is this, the ad doesnt even load after popping up and i have to close the damn game
I'm getting so many ads about the same goddamn thing. WHY?
Device: Samsung galaxy s20 ultra 5g 256gb exynos
Platform: Android
Player ID: 0e4c237
Issues; due to high numbers of mods, apks, and cheating my gameplay controls are unresponsive and my vehicles are limp. Why should honest players have to endure the side effects of the cheating scourge?
Servers are not proficiently working with our multiplayer placements during the races because of hacking scum.
We want answers!!
Can asphalt fix it glitches? I can't be losing fuel when I want to do a race and it tells me "error code"
rename second MP as Shockwave Nitro Cheaters Incoming!
Hi, can anyone help? I'm having problems in the GrandPrix I already have two stars in the car yet it doesn't develop
And cars with 2316 make the time of 23:00
Screen recording on Android doesn't capture internal audio
So... 🙂
Do I now need to pay in order to play even a single race?? 🤔🤔
Free camera not working in New York?
@glossy vigil can we please add performance mode to Android , cause the constantly crashing and render issues its making the game unplayable.
Samsung A10s
Rome is very lagging fps drop after race
Redmi Note 9 (128/6 gb + Helio G85)
Thats your problem, you arent skulled.
servers are down
they are very much alive now
thanks for the report!
Can you please tell me if you still have this issue? For Android, usually a restart fixes it
No, this issue is no longer a problem but now game crashes randomly when a ad starts to play
Well that's definitely not good
if the issue persists, you should get in touch with our support team
Well I'm fed up with this game customer care, they do not do anything except forward the message that they are working on it. Last time I contacted them about ads appearing too frequently and it's been now more than 1 month and there's no changes in the issue and now it even have worsen. Now ads appear even when you are going from one window to another.
I'm sorry for the inconvenience! Our Customer Care team gathers info about the issues, and even if they don't get fixed on the spot, your report helps our dev team. That being said, I encourage you to submit a ticket even if it might take longer than expected for the issue to be fixed. Thanks a lot for your patience!
I submitted the ticket after 2 weeks of no reply or changes in the issue.
If you don't get a reply, you can always post your conversation ID in #834372976018325525 and I'll make sure to send a reminder about it
Hello anyone has the Poco X3 pro??
this is the worst mp1, all the time there is LAG
welp
-20 ratings -1 fuel
someone is got pop up "This account has logged in form a different device."
I have only one device
What's with this ad, there's no close button appearing even after waiting for 1 min... Pls remove it
@manic talon
You do realise that your devices control the ad, right? And Google is the one who supplies the ad
Oh so you are saying this is a natural disaster that can't be helped.. 😑
App control the ad....this is Gameloft fault
Look the same ad appeared in another app but it have the close button.
next time try to change the orientation, it helps sometime. like when the close button not appeared it was in landscape
What is the point of 1v1 multi-player event if it comes with Shockwave nitro cheaters?
This is a bug
Nothing changed... Close button still didn't appear
Please stop those adds, they are disturbing the mood of playing the game
Another bug
Advertisements never loads, keep on buffering, have to press back button many times to close it.
Will you stop those ads
Playing an ad crashes the app
And the game froze.
My game froze and crashed while in a race.
Please fix this.
Will you stop those Dell laptop's advertising or should I have to go to their site & tell them to stop this thing
What is this Gameloft?
Why my game is suck at loading (infinity loading)? After loading it says network error.. WHY?
Why always got network error at the end of the race?
Tooo much network errors today
Wth i came 2nd and it showed 5th
lots of network errors
I'm wasting time for the 1vs1

RIP servers
I can't log error 1-2-5-10 server
Device - Mi 9T
Country - Russian
I have 216 Mbps connection good
My game is also not starting..
Game starting . But no daily events, no club season, no special event and no mp
Only career is working
3 Shockwave nitro cheaters in 2 races of second multi-player with McLaren f1. How, seriously, HOW is it possible to have Shockwave nitro cheaters with KEY car?
some of your ADs are still crashing my game
device: Samsung Galaxy S20FE5G (Snapdragon 865)
android version 11 with Samsungs OneUi 3.1
it's a "stock rom" my phone has never been rooted or flashed a custom firmware in anyway
country: Sweden
connection: wifi 5ghz with impeccable signal transmission on a well peered fiber connection of 500/500 mbps
side note: most ADs work fine but whenever these particular ones show up during the day my game just crashes (I can't tell you which ADs are the bad ones because I never get to see them)
I cant open the game, If i retry it re-appears.
- Clear cache then open game...
OR
- Go to OBB then take copy of ASPHALT 9 LEGEND file to other location. Clear game data. Then paste ASPHALT 9 LEGEND obb file to OBB folder. Start game...
I hope it will work..
why does in A9 we cant use the manual control like the chinesse version? they have 4 types of tap to steer
with my issues regarding game crashing when certain ads fail to load
it was suggested to me to uninstall the google play store version of a9 and get it from the samsung galaxy store instead
didn't even know it was there, haven't experienced any ad crashes since doing this and I've seen ads I've never seen before so I'm guessing the problem is solved
ontop of that, you get 250 tokens when installing the game from the galaxy store as a "gift from samsung"
issue solved and free stuff 🤷♂️
hope it helps someone else
Thx yall
Obb?
- F por lo que te paso.
could any one plz send the a9 apk to me on DM i have an issue with the store the obb already downloaded but the store cant download the apk by it self
i have to doing it Manually ......:flushed:
i find it couldent load the full obb file too😠
could any one send it to me?
Your gameplay controls has nothing to do with cheaters or mod apks. Mp is all about ping n fps which sometimes fluctuate except you are using the one
when the game crashes about 5 minutes after opening a pack, the pack is refunded and all your rewards are lost
im still salty over losing an extremely good pile of rewards from the european relay
Hi , I complete a race and after that my phone hangs and the game is closed , happens with me , my dad's phone and with my mom's too.
Platform:Android
Model : moto g30 , samsung A21s , Samsung A50.
I don't trust Android players also iOs gods site is full with iOs hackers. Thousands of nabs download mod apk every season n not just that they ask for unlimited credit n token mod apk
The Senna´s Car in mp2 has 101 of handling....is this ok?
Obviously its fine.The other stats are low so its ok
Tilt issues?or phone 😂
Tilt
phone
Can't turn r/l 😂
your issue is gyroscope
my phone issue is black screen :(
How to fix it? 🥲 It's new phone
My suggestion being a new phone replace or return it, I bought a OnePlus 9 Pro and everytime within 30 minutes of playing A9 it would get warm and I'd lose gyro (tilt to steer) that within 72 hours and multiple calls to OnePlus concerning it I returned the phone.
Device: Realme 7
Player ID: #7aea46
Issue: I've just opened the game and this happened. I've never played from other device than my mobile. I can login anyway. What should I do? Is someone else trying to access my account?
👆
I also faced this problem one time...i was playing suddenly this happened and game closed...i opened again and game started working well.
This problem is from GL side
@mortal moth my game crashing while playing adds
Device : mi note 10 pro max
I'd : 07fcd0d
Issue : crashing on playing adds
3 hackers in same race in mp2 ... Every race in that MP has at least one hacker ... Please do something .. we are reporting tirelessly still no action .. it's highly competitive and very stressful .. so hackers make mp2 much worse
hi, im not sure where to ask this but does anyone know how i can get even lower grapichs, i have a redmi 9 and i get like 20-25 fps :(
In display setting Default is the low graphics but to get lowest switch to performance.
You sure it's a bug? It looks like you just edit the values
Gamepad issue - not allowing me to use the D-pad for steering, and also not able to customize my buttons. Please allow for this, thank you.
https://youtube.com/shorts/o83_dRC7llw?feature=share
I've faced this too.
What is edit the values.. I don't understand
i know that, i was asking i can go even lower
Yea but that'd violate gl rules. Not recommended for normal players but if your phone is rooted their are many ways to lower the graphics to very very low with 60 fps highly smooth gameplay. Butter like!!
ic
There should be LP points but in your screenshot it showing tokens.
You are new to the game. Please stop this and let them fix it.
Lol you must be the one fooling around
Reason: bypass
Whoaa finally not only me..
New phone?
Yes
The ones who bought the lp can finish the season milestones very quickly.If u have finished all the milestones,then u can complete season missions for tokens
Lmao.Dude leave this guy.Seems like he's new to the game
Gl wants u to become a td
Oh my mistake. I don't know about LP system cause even having 18 lvl I've never spent a single Penny. And not buying lp doesn't make you a new player. You all must be lp nabs who don't know how to play. Td nabs ofc🤖
Actually tb/lp nabs cry alot even having a good car they hardly win a race like manual go straight while td takes a huge turn
Eh I am a f2p.And if u are calling me I nab,then you should probably control your tongue
Bruh
Pappu lol i thought he's trying to make other pappu
When i see a cheater with td i feel like he should just brought a flying saucer
That's never gonna happen
So, people actually undermines TD, i use td and i've never had problems winning races, even against some good manual players
Good manual players? Guess you were beating nab manual players(beginners). You haven't taste the fun of manual driving n you are talking about beating good manual players.
I see, and you're good right?
You win every race you play in right? Anyway, i use TD, i win and lose races, you use manual, you also win and lose races, i've won all 12 races in the 1 vs 1 MP b4, including beaten some manual players, you might have too, i believe we're balanced
Though using manual has a big advantage, i see it first hand anytime i switch to manual in races, i use it to beat many manual players because i do it better, besides, manual players are the most dirtiest, even with their advantage they'd still want to kd a touchdrive user ahead of them...
How is manual superior to td if you can't win races without playing dirty, the devs only need to address few things and we'll be equally matched
That happened to me too
If you think that's what is being done here, the discussion was as simple as putting out preferences for what everyone uses.
No man, he was clearly undermining TD, even in his follow up replies he said things that suggested that
I've got this weird glitch where my phone keeps vibrating every 5 seconds while in grand Prix race
Well I've no problem you play with td cause you still have no competition with MD no matter how hard you try. Secondly, i read that person called me a new player despite of having 5 accounts above lvl 15 to 18 and guess what i don't give a dime to LP. I was just asking to that legion player about his issue and i admit it was my mistake to understand as I'm not aware about lp system particularly. Thing i know is that td is optional , laziest thing you ever wanna try, made for kids basically, kind of AI that actually make fun of your driving skills n what else TD players cry the most.
"TD players cry the most" who cares, you just admit everyone cries, and that's all that matters 🤣 🤣 @copper zinc
Whether you like it or yes, the pay to win system affects everyone
I mean, look at the last drive syndicate, everyone cried, TD or manual
Do u even know what manual can do?
Since you engaged me, let me ask you, was it manual that won the LVN for those that own it or money?
Bye bye
Yeah, see ya later
At least honor your words, you said bye bye
At least understand sarcasm

We talking seriously and you're be sarcastic?
Yeah very serious talk is going on
Very very serious discussion
Still being sarcastic 😂 😂
There is several seconds difference between td and md and show me how many td players can do top 100in tle + mp 
No.I am being serious.Very serious
Okay look, if you've been following, i expressed how much manual is way better, but i just don't like how td users are being trolled here
Calling them nabs like they never win anything
See,many td users are dirty players.And by that I mean very dirty
Now do u get it?
I m not against td who play for fun but if someone is saying td players can compete against decently skilled md players then obviously u will get trolled
Well, i hope they get banned, including the dirty manual players too
Yes
I like how you said decently skilled, the first guy made it look like anyone using manual must win
🤦♂️ manuals show their performance only when they have mastered it.Not before
You're a good man
Manual needs bit training i start beating top td times after 3-4 weeks and after 2-3 months I started beating all best td times even on short tracks obviously just starting md makes u good u have to stick with it for months
At least we agree on something, only skilled md are consistent
Manual is the best but only when it's a skilled driver
Did i said that? Idk why you tag yourself as elite. Just switch to manual you'll realized that you haven't played the actual game yet. Td are nabs just write it down somewhere on your phone screen
Td is like you go straight I've to take a huge turn
And it took you this long to write it, maybe you should start doing the writing somewhere on your books
End of convo. You don't understand anything. You r just TD.
Well, we who use TD know our way around corners, you enjoy using manual and allow me peacefully enjoy my td, i think we can both coexist
@wanton abyss @simple hedge Please avoid off-topic discussion in this channel. Thanks!
Ok
@sturdy grail any news about when i can transfer my account?
@sturdy grail my account aswell please?
🤔
to be clearer, the car's rear window is normal as it is being covered by customization
@orchid tusk sorry for ping,but some devices are capable of running 60fps yet the game doesn't allow 60fps option,in my case my mobile is Vivo 1917 and asphalt 9 doesn't have 60fps option, while Vivo 1907(which performs less compared to Vivo 1917) has 60fps. So please add 60fps option in next update.
What is wrong with ko system?its all messed up.i hit cars in shockwave is like hitting a wall.fix it!
Maybe the game only recognises you are slower than the other player
Always happens to me. Can't expect much from A9's KO system, knowing well how "good" it is.
P.S. I always face you in MP lol
player id: e515ee
after updating my phone to MIUI 12.5.1 the game has been crashing/restarting at random times and when i minimize the game and go back in the game auto restarts.
Xiaomi k20 pro
I have problem
Device: Redmi Note 9
Issue: Connection issue, i can't play mp/events/special events, i restarted 3 times, @orchid tusk
@urban iris Please avoid uploading multiple screenshots and tagging the team.
For individual assistance please get in touch with #👨💻-customer-care
[Heatwave Season Update - Android]
The upcoming update will require re-downloading the whole game data. Make sure you are connected to your preferred and trusted network before initiating a download of this size.
@sturdy grail After the update my game screen gets stuck at the start screen
Ok so I have been told that a9 won't be available on low end devices.This is really sad to hear that the journey of many people is going to end here who cannot afford high end devices 
After re-downloading A9 and playing one MP race, game is very lagy, like 1 or 2 FPS. The game is unplayable sometimes. Even after restarting and optimizing my ram, no luck.
How is it that Android optimisation is skipped EVERY time?
Is your device insufficient?
Yes.3 gb ram,32 gb storage,snapdragon 450 and gpu adreno 506
oh rip :(
If yours is insufficient, mine is also insufficient.
Yeah
Really!?!? Man... And I just got getting the good stuff too. I'm on the low end too.
maybe i will switch to codm game
which phone?
A11, 2gb ram, 32gb storage
god redmi 8A sd 439 :/
I have the same one :/
Ngl, it's a good phone but the specs are what you pay for, I guess :/
Yea
The game doesn't launch :/
the phone i play games on does not belong to me 
Still my game doesn't launch :(
Becoz 32 bit devices won't be able to open even if the game has been updated
Goodbye to a9 for 2 years for me
But I updated it
It won't open now.If your device is a 32 bit device,then you are screwed.The game won't open
How do I know if my device is 32 bit?
Tell me your device model
Because of the new update I can't see my rank in mp2..
You have to bid farewell to a9 until u get a good device
Rip😭😭
I am sorry but I can't update the game to up to date as my phone is running out of space
what is your chipset ?
Kirin 980
noice
It's a miracle my game works
Lucky you
External accessories are not working.
You shouldn't leak you IMEI like that
Wait really? Oh I should delete that
Yeah
Done thanks
Np
@sturdy grail @orchid tusk solve this stuff, it's not fair and in mp1 and mp2 you play with Legend players.
I don't apologize for the tag, since I buy a legend pass every month and money will go into yours accounts, I have every right to tell you to do this thing so that there is no more mockery. Thanks! 👍
Reason: Bad word usage
External display not working after update
Hello Gameloft. I'm LeucozGaming, my id is #1c3e69b. I want to tell you that after the heatwave season update, which was 2.1 GB big, the game got really bugged. Some of the buttons in the game are not working and sometimes even the control buttons of TD are not working making me lose about 5 mp races already. I was on the verge of reaching platinum league but due to the bugs, I fell down to 1296 rating which is a big loss from 1438. Also, in my garage, when I try to move with the arrow buttons, they work sometimes but don't work sometimes as well. Please make a small update which fixes these bugs. And, at the end of the races, I'm in a particular club but at the end screen, it shows a different club which is annoying. Thank you.
I had the same problem after update
external display (phone usb c to hdmi monitor connection) doesn't work in this new update, screen appears black after loading. @sturdy grail @manic talon @orchid tusk
^^^
Hello Gameloft. I'm LeucozGaming, my id is #1c3e69b. I want to tell you that after the heatwave season update, which was 2.1 GB big, the game got really bugged. Some of the buttons in the game are not working and sometimes even the control buttons of TD are not working making me lose about 5 mp races already. I was on the verge of reaching platinum league but due to the bugs, I fell down to 1296 rating which is a big loss from 1438. Also, in my garage, when I try to move with the arrow buttons, they work sometimes but don't work sometimes as well. Please make a small update which fixes these bugs. Also, when I finish a race, I play for a club but in the end screen it shows a different one. Plese fix it. Thank you.
My game is loading screen stuck, After update, Xiaomi Mi 9T, 
@safe phoenix Same
Not able to connect to external (monitor) display via usb c after update, gives black screen
Difficulty loading ads.
Pls fix
Please fix this, I am losing so much rating because of this
Not possible....GameLoft kindly fix it...for new players
Kindly change it please.so that all can do it
Whyyy
I cant play after the update.
Rog phone 2
I tried reinstalling the game.
@orchid tusk My device has a 64 bit cpu but the game is not updating.I tried to re install but I couldn't do that either
I have more than enough storage too
Pls solve this as this is a serious issue
@simple hedge updating not worked uninstall and intall
I did same
I did Uninstall it but it is not re installing
@simple hedge ok then try with apk file 🤔
How do I do it?
sd 439 is 64 bit
@simple hedge what's your phone
And u can also try with galaxy store
Galaxy m11
Pm @simple hedge
Ok
That's a quite older gpu don't know how you play on it and 64bit doesn't mean your phone can run any game except lowest sitting if it supports
It does support it.It can run a9 in high graphics mode
But can you play at high graphics?
Yes
@copper zinc he had atleast snapdragon mine is exynos still supports
@copper zinc snapdragon processor can handle more progress so even old processor can handle high graphics
And the good thing is I connected my account to Facebook.So my progress has been saved
Hi, racers!
I hope you are enjoying the new update. I wanted to mention frequently asked questions that are common in the first days after the update.
Q: After the update my game is crashing/lagging.
A: Yes, it could happen during the first time after the update. However, if it's still happening after playing for a few days and your device meets game requirements, please contact our Customer Care team for further assistance.
Q: It takes longer to find opponents in the Multiplayer.
A: It's a common issue in the first days after the update because you will be playing only with players on the same game version. Therefore, if you are have already updated the game it might happen that there will be not enough racers playing in the Multiplayer with the same game version.
if you will come across a new issue, please use this chat room and follow the steps from the pinned messages to leave full information that would help to investigate this faster. For any personal assistance please reach out to our Customer Care team. Further details could be found in#👨💻-customer-care
I will see you in the race! 
Well his problem is that he can't install the game
Now I can through apk
Well from where You've download the apk file?
@copper zinc i downloaded from playstore
I suggest him to get apk file
Here can't share links
@copper zinc
Oh ok. It's xapk. Make sure you install it with xapk installer
@copper zinc yeah but i already had 2 options playstore or galaxy store 😇
It's easy to update from play store or galaxy store or app store. The reason you shouldn't download n install from 3rd part source is it might not support your phone.
But it's not installing from playstore
Is it giving some error?
Yes
What's the error
Have you tried installing other apps? That error is related with your account or google play service. Just clear the play service n play store data n restart the phone. After restarting , login your account in play store it'll work.
Ohok
Also, you need to update play store if it's outdated.
Gameloft, i noticed a weird bug on android platform. My nitro sound effect is muted. Please fix it. @glossy vigil @sturdy grail @orchid tusk
@torn anvil Please get in touch with #👨💻-customer-care so they can request the necessary details for investigation. Thanks!
@orchid tusk isn't it possible to keep that obb data inside internal storage? It's all accumulated with the apk which comes under system means heavy load on system storage rather than internal storage. You can't install another game if you try to
Just a question
@copper zinc I did everything you told me to do but still I got this
Have you tried installing other apps or games from play store?
Yes.I can install anything but youtube,a9 and codm
@copper zinc now what should I do?
I an getting paranoid now.If I cannot install the game,I will lose out on all rewards
Idk that should fix the problem. You can try factory restore the play store n then let it update. It's only play store causing problem
How do I factory reset playstore?
Just disableit n press ok when asking it'll restore to factory version. Then enable n let it update
It's happening 
Ok so now I got it that my play store is messed up.It started download but then it stopped @copper zinc
No worries get a new version from apk pure n install it
Same problem here.
I got the game :)
gameloft did that so that there will be more people when asphalt nitro 2 are global launched
Nah I got it back so no worries for me.But rip the 32 bit device people
So funny textures
well asphalt nitro 2 will not be abandoned in months
Yea
Why is there a green exclamation mark on top.I checked everything and nothing is new
Fix the time bug thanks
Ok why has the soundtrack been removed after we finish the race 
Bro go to play store and see the A9 version details and go to google and type "Asphalt 9 Enter Version apk"
happened to me too in the Tokyo Olympics event. Mi 9T pro
Well i asked that cause you'll not find 'apk' of the game anymore. If you haven't search on google then do it n let me know the name of the website providing single apk.
Reason: Bad word usage
Yeah I have a bug to report when I connect to an external display the game doesn't come on my monitor like I see the game loft screen and also the loading screen but once the game comes up i see a black screen Gameloft fix this man i don't want to play on my small phone screen thanks
They should really have a clear new indicator button just saying
@subtle pilot Same thing happens with me. @sturdy grail @orchid tusk please resolve. Missing out on all events.
Thanks nice to hear someone reply back man. Appreciate it
Anyone else found a workaround to this problem?
It looks like they apply encryption (Hdcp) to the hdmi feed. As a result, the game/app is expected to black out when displayed via HDMI. Why would you do that? I am surprised we are not hearing from the streamers that use a hdmi capture card to stream via a PC. I expect that they would run into the same potential problem, with the same root cause. Maybe there aren't many out there..
I hope GL addresses this issue as it is an accessibility challenge for many players. Let's see how important inclusion is for GL. I have not played any MP this weekend because of this...
Perhaps the pandemic has disrupted the "supply chain"... Lol
Meanwhile in MP2, long time waiting for this "Server without connection"
I did not get the update from galaxy stor
update seems to have made game laggier in my device...
12 gigs of ram ain't enough? 🙂
ps: it's not the network
I really hope not because playing on my phone is not good for my eyes and i rather play on a monitor or tv that doesn't have a lag delay. And i really hope not (inshallah) they don't prevent us from using stuff like that not to mention they don't support emulators either sense i tried to experiment long ago. Also they need to fix controller settings where you can customize what button to use or select or what to bind because literally that's a hassle and a mess up on ps5 controller. Also the direction of buttons on PS4 controller do not work on asphalt which i hope Gameloft fixes that as well.
Please resolve the external display issue - Missing out on all events and MP and also the anniversary event to come later
Can you check the agressivity of the IA cars of the Tokio's events?, is so boring to play if all the time the other cars try to crash you. If you play with 60ftp the cars are not so agressive but in phones with 30 ftps are different.
Can you check on the next car button while changing the cars . Previous car button works just fine!
@pallid estuary @subtle pilot @pure hemlock Could you let me know your devices?
I'm android
What is your specific device?
Phone ?
no
Ok well I've told you guys please fix the HDMI thing please and also the controller buttons I've mentioned.
Note 20 ultra
Thanks
Game is crashing a lot after update.
Pls do something
What hardware are you using to output to hdmi?
To a monitor
I know.. But are using a usbc hub?
Samsung
It's a Samsung monitor that has 144 HZ and I connect my phone to a USBC to HDMI so that the screen is connected to each other
There is no problem when I use the monitor either
why do I always see pink patches all around the game?
this problem wasn't there in the previous update
Quick reminder to everyone reporting issues in this chat room. To make sure that we will be able to look into it, please:
✅ Always check the #🔥・hot-topics first;
✅ To report a new issue, please follow the steps from the pinned messages 📌
✅ If you know the answer - feel free to help other racers ⛑️ 🧰 🛠️
↪️ Need help? 🚨 For personal assistance please follow the steps in the #👨💻-customer-care room;
❌ No off-topic discussions, please. Let's keep it clean ✨
❌ Do not place your feedback here as there is a separate space. Click here ▶️ #758350934983442473
❌ Please avoid spamming;
Thank you for your cooperation! 🤝
Play store version?
26.2
Try doing it with Facebook if u have connected it to fb
Game is not openning since today morning android platform device:samsung A52
Try restarting your device
is this an error or what, please fix this bug
I don't have Facebook account
Problem still persists. FYI - Thanks!
Yup
Perhaps this is the signal/reason that I have been waiting for... To retire my A9 journey.
@orchid tusk still error when playing tilt steer (snap888 - 2 diff phone same error!) Sometimes can't R/L or only go R, only L
Please fix next update!
Why i can't find asphalt 9 in play market? (android 9, 4/64)
Your device has been put in unsupported device list
ok.. why is this happening? it doesn't makes any sense, as you can see its the A9 app, but for some reason and totally random it tells me like if my game version wasn't supported/unauthorized and makes me go to the Play Store despite the fact i downloaded it from the Play Store... and for some reason it shows up like the MLP game.
I can't see the esl event
My game crashed during a race in multiplayer.
Please fix this.
@amber mortar try it whit Huawei store
Should have clarified my phone is a LG K10 (2017) 
Many players in that top are hackers and receives a price like pros
@amber mortar try to force update Android
Dude, my problem isn't the hackers, i already updated the game, the problem is the game wrongly detecting my game as unlegitemate
and LG K10 (2017) doesn't goes beyond Android 7.0.
I can't see the esl event. Android.
what is your chipset
its graphics issue at your end 🙂 , gpu aint powerful enough unfortunately
😔
what is your device ?
Galaxy A7
I used to have this issue but now I don't.Also your gpu is better than mine.Then how are you experiencing this?
I don't know bro, this bug only happens in the NEVADA race
Nevada is supposed to be the least laggiest track
I think I figured out what caused it, I changed the phone's resolution to 720p through battery saving
It must be some bug on Android, I'll do a hard reset
When will external display issue will be fixed? @sturdy grail @orchid tusk I can't play in phone small screen , 😕, been missing out on MP and events , device samsung s21 ultra, connection via hdmi to Samsung monitor , blank screen on monitor
@prime gull I am also waiting. Missed all events and MP. And no reply received.
Wth bro
Range not matter..speed matters
Screenshot (Jul 29, 2021 10:19:32 AM)
My network is too fast. I use yt at 1080p for checking speed.its run very fast but game doesn't open
Can't see ESL Mobile event yet. Why?? Android
Now game is open
awesome
Hi guys!
No LP shows up for couple of my mates!?
Any of you have this issue?!
It will probably show up tomorrow
I really hope they fix the external display HDMI thing going on
It has not even been acknowledged yet, despite the fact that the bug can totally be reproduced. Shame. I have not played for days. I guess I will let my garage lv18 rot.
They have acknowledge the obvious controller problem. It all depends on the size of population of players that are impacted. Unfortunately, we are just the minority. Some potentially have a disability... This game is becoming quite exclusive in so many aspect...
@pallid estuary I have not received any response to my ticket too. Lost all rewards in the last days of the season 😪
hello can you tell me what to do please, try to communicate to me to transfer my progress to another platform but this happened.
ANY SUGGESTIONS?
i think its an issue
SETTING BUTTON appear as theres new notfications but actully it doesnt
in game look for the previous news look for the ESL tap on it thin sign up so they send the event to ur game ID
Tilt controls are still bugged. Gyro keeps dying at random.
i'm using realme x50 pro, the game never lags but i'm getting too many ads😫 the ads were too annoying.
u can find it in the 2 mp rewards packs👀
the store is out of packs
The 2 multiplayer rewards packs?
Never seen them
Game is crashing while playing the game especially multiplayer events. Please fix this asap. My friends are also suffering from this.
My game is also lagging don't know why the special events most and my wifi is good please help me out
The new season its good but the lagging is baging me so much
Ever since the heatwave update dropped, the game has been crashing on the loading screen. So far we speculate that the reason was that the ppi on the screen was too high (643 on one phone and 886 on another, both of which exceeded the 640 ppi restriction). And it seems that the restriction only came on that most recent update, so it makes sense to be that problem. do you guys know if there are any temporary solutions, or will there be a patch for it? Thanks!
Where's V12 hunt?
Why is the v12 car hunt is not appearing for me? Where is the car hunt?
At special event :)
Oh I need to scroll down isn't?
🤦🏻♂️Silly me
Same :(
in Cairo the car crash when you touch this part of the track. Can you check this please? Thanks. Im playin using manual mode.
Look my net is H+ but still
i have that problem too
Rip
I got that bug at Italian season mp
I cannot even enter the game by this bug. It crushes everytime.I don't know whether it is caused by phone or game.
Device: Xiaomi blackshark 2
So far I have come ...
@modest blaze what's device?
Gameloft AKA Failloft...
I got late launch, 1 wreck, 1 KD, ended being 7rd. I would have been better if it wasn't by your 🥔 servers!
I have accendently touched one of the boxes in the shopnwhile scrolling which was interpreted as a purchase request, there was no confirmation pop-up or anything and I immediatlyblost my token for fame coins that i don't need.
I contacted the support from the game chat immediatly (yesterday 24 hours ago) but I'm stull not getting any response, very disapointed. 😞
My network is always good but when I play this game the network gets bad and the game does not open.
Hello is it just me or GL blocked all wheels and tires in Chevrolet Grand Sport I could be wrong but I remember having some already unlocked and I have it Golden for a few already
Redmi 9C
Same
no
Improve this section, this is not the first time.
This is happening with each and every car
Game crashes frequently while playing ads since last update . Country : India
Device : Xiaomi Poco X3 pro (Android 11)
Using wifi , no VPN
Play ads option is not available.
For that you have to turn off your Wi-Fi let it be off for ten secs. and then turn it back on. If that also doesn't work then choose another Wi-Fi and stick to that one. Other than that idk
Improve the car hunt drop GL
After months of getting messages about ads not working, the problem is still present. Please solve it once and for all
The game has gone well for me, with that toaster I have reached the top 1000 and now I cannot play because it is not compatible, wonders Gameloft does
Buy new phone :v
My phone is redmi 6 :v
It's lag to play :v
But still compatible :)
try to ||download the apk from the web (or ask me for one if u want)..if the apk wont installed in ur device it means ur ur phone wont support the game any more (T_T) ||
I have already tried to download it apk but it does not install it, I need it to be direct from an app but all versions are in 2.9.4a, and I already told Gameloft but I get that better I have a bad internet connection and I but what month are you saying
Fix it, GL!
It randomly happens to me :(
Issue: Too many ads after the race. Pls fix
I have too many laggs so I want to enable 60 FPS .Can you help me to enable please.
I am using Samsung Galaxy j7 nxt,2GB ram,16GB rom. It's a low end android 9.0
Improve the drop rate....plase in the car hunt, is the worse ever
Scroll down
New update has caused ads to open separate internet windows, or google play, when trying to press the close button.
Some ads have been closing by themselves which is really cool, if there were no bugs in the ad or system
Why is there a problem downloading the update on Google play it gets where it's almost done and then says it can't update
Hello , please contact customer car mentioning your device and screenshots of the issue ,thanks
See this I have a good connection but still
😑
Yeah it's quite annoying for the ones they have a small close button
On the main menu look at top right of your screen click that gear and go to graphic settings you should see all your stuff right there
I know I'm not the only one this thing doesn't even give you the proper percentage off after each add this needs to get fixed
Seriously especially for S class cars
Why is there two of the same thing? Only difference is North America and Asia and feature the same car
Are you serious rn? @sturdy grail @glossy vigil why this drop rate is so terrible? , and why 50 bps for unlocking c class car ? Are you guys want to us to leave this game?
really this is a joke, the drop rate is the worse, im very dissapointed with the game, its so boring to play with this drop rate,
Reason: Bad word usage
And my game crashes at 3rd race :(
Device : Redmi 6
bug. No driver after finish race
Lol :v
@sturdy grail @glossy vigil I was moved to android (although I only wanted to know if I could). In the transfer my legend pass got messed up and half the benefits are missing.
I have raised a ticket in game but haven’t heard anything for a few days. In the meantime I’m missing free ticket refills, legend points, trade coins etc.
This is hampering my progress. Are you able to look into it for me please?
My android if is bb698e
Double the fun I got it too But I've seen others that didn't more tokens 😀
Well Apparently they want that C Class car 50 bps drop rate so bad like This game ain't life 😁
Game?This is like entertainment of hell
@simple hedge The Beginning Of the Game was a bit more better than how this game is heading
It's like the continuation of a8
The Rewards were nice in the beginning and a bit onwards after that no Bueno
Honestly the rewards are mediocre like really? 50k credits and 50 tokens? Jeez you might as well Throw a BP for god sakes
@subtle pilot yeah I agree but hey it's better than one reward right 🙂
It is but I'm kinda tired of seeing the same dang thing 🤷♂️
i have ur seem issue but ive solve it by my self
*try to unistall any gameloft apps thin try again
i was have asphalt nitro (ive unistall it :smiling_face_with_tear: )
thin the update goes fine with me:welldone:
Game loading screen take more than 1 minute.
Please solve this issue.
My network is OK but it's still not working
Hi, 1/2 a year to a year ago, my old tablet was broken and we had to get a new one, even though I had the same Google play account, none of it transfered, none whatsoever, I had cars on there that don't have now, I am hoping you can fix this issue so that people won't have to go through the pain I did when they ctransfer their data.
The way to transfer your stuff is to wait until play games thing comes up and identifys your progress you have to wait until it shows up then once it does hit the Google play thing then select the account WITH the data and switch to account B not A! B because otherwise you'll probably not be able to use the account idk that's true or not but definitely switch to B account whish has your main stuff and voila! Your good
Also has anyone who's encounter this Still remaining bug still being effected by the black screen when connected to a Display adapter HDMI ?
Still there buddy. They have not even acknowledge the issue. Monitor the hot topic post for that. That's the first step. I don't foresee a fix anytime soon.
The technology used to block the external display is usually applied for situations that involves licensing, legal, privacy.... This might be a true intent. In other words, this could be by design if true.
Or, they might have implemented this by accident. In this case, it would be a bug.
I really hope that's wrong no offense to ya dude, your a cool bro. Stuff like this needs to be enabled for people to not mess up their eyes.
And also I did not know that, but then again, why would they make players suffer the burning effect of small screens? Of course you could get a bigger phone but let's face no one would want to just get a bigger phone for multiplayer or any other thing just for asphalt 9 and I'm surprised people used that for "privacy" or "licensing" sense your only just connecting to a bigger screen using technological advance such as a USBC to HDMI adapter to connect to something like a tv or monitor. It's not like it's damaging to the game nor anything your just using a safe and better way of playing a game that could be a great potential for consoles, besides if this game had data transfer to PC, I would definitely switched onto their but us players don't get that choice cuz of "marketing reasons" and i honestly i feel like that's not even a flaw tho. it just goes that they rather players on phone devices that alot of them try to handle the game ON WI-FI i mean you could try to connect to LAN but trust me you need an adapter to that.
And I really hope this is actually not the real intent and just by accident because would be an absolute flaw of the game and i would enjoy the game playing on a better screen just to try to get into multiplayer but i never do because my screen would burn my eyes of just playing on a small one so please GL please make this a topic and fix this i would and so would the rest of the community appreciate this Fix.
Fun fact: it doesn't pop up for me
The Google play thing
Did you update it?
Hi all, i need a help, i can not connect my A9 account to my New facebook account. I tried my Phone and my tablet, but both of them didnt accept. I cant reach my old Facebook account already. What can i do?
Maybe
Check to see if it's updated cuz otherwise you can't load the account
Uhm is your new account activated?
Facebook account? Yes i activated 3 4 days ago
I think its about A9 database, noone not contact with me yet.
Perhaps you misunderstood me. I really hope they fix this. My play time has significantly been reduced. I am sure there are others that may not be on discord that have some sort of vision impairment.
To be clear, there is a standard Android API that developers can use where they toggle a flag known as "secure display". There are times when its appropriate for a developer to toggle this flag. (Snippet of the API documention to follow this message). To use this on a game is very unusual. Who knows why this flag has been toggled. Let's hope GL sees these messages, and can at least start by acknowledging the issue.
For a company to take this long to acknowledge this known issue with easy repro steps, it makes me thing that they are spending time with PR content to let customers know "it's by design". The wait has made me so pessimistic.
I really hope to God that this does get seen because i hate not playing multiplayer on a bigger screen and not playing the mode because of my annoying fear of losing constantly when i shouldn't because i have the necessary cars now.
Alright the way how to do it is to click the gear in the top right corner of a game there should be a tab called Gameloft connect and click the connect accounts it should look like this
I know it @subtle pilot, i changed facebook account and i deleted old one, so i cant reach old Facebook account.
It doesn't require your old one
Nothing happens when you connect it other than connecting to ur new one
Just try it and see what happens next
Damn bruh they muted me
ads not giving rewards, no available ads is problem
Every time showing like this when I am reach 1st position but showing in last position every multiplayer race showing to me like this please fix it
Hey ALL, i need help. I purchased a new phone and I cannot connect my account to the new device. neither through Facebook nor through Google play. There is an error saying that it was not possible to connect.
Any suggestions what to do? I've tried to sync the account on other devices and nothing seems to work.
Bad connection, it happens to me too
Car hunt riot, im at top 1100 and im in the top 25%....its means that only race 4400 users????? I dont understant the logic.... please explain how do you make this stats because always are extrange and its make the sense that are totally wrong. Thanks
my club already done it but it keeps show 19 to all of us
( wrong result)
and the setting mark show false notfication to me
since i update the game do im the only who had this issue???
Please help Bug in veyron event the screen goes black and teleports the car and when we see the replay it happens @sturdy grail
@sturdy grail
Hello, I'm having inexplicable drop of FPS on MP1, this is the only section where I have this problem
This is a race from MP2, I don't have any FPS issues
Put it in high graphics settings bruh
@sturdy grail @CharlieG#1907 can you please already fix external display issue ?
what is your device castavila ?
Why? Both videos are on low graphics, that's how I play
@full kettle
If ur on low graphics u will get drops on fps
LeEco Le Max 2
Really? The point of low graphics is not for having more FPS?
Try full settings.The difference is quiet noticeable
If you can lower the screen resolution, lower it to 1080p.
Well, it's impossible for my smartphone, but the point is, the game runs perfect, except MP1
My phone is potato but still can play a9 :)
I dunno
Not so bad i mean :v
interesting issue
my issue is i get black screen when i make my phone android 10
.
Gpu issue
I don't know if android 11 will come
fully gpu works in other games but not in this game interesting
Your device isn't compatible with android 11?
can be compatible
but if the phone connected to xiaomi is used a lot, android 11 may come
my phone is putting a load on the cpu, not the gpu
@simple hedge
Oh
It appears at my front cam portion. I even gave my feedback about this on OnePlus community app.
please get in touch with #👨💻-customer-care so they can get further details of this issue
Sure ok
improve de drop of the car hunt GameLoft
phone setting>developer options>drawing>minimum width(change it to 400 or 370)thin relaunch the game
ive face ur issue and ive solve it by this way
hope it help u ^ ^
plz check the issue all players face it from the update
improve the car hunt drop rate please
Thanks bro I will try it 👍🏻
15 races and you did not give me a minerable bp, what happens to them GL because they do not correct the drop that is very bad?
Seriously that's what I've been waiting for. 😒
@subtle pilot i used to be easily in top 500 when I was playing on external display since external display issue I am having really hard time playing and not fun 😕, @sturdy grail @orchid tusk can you please atleast acknowledge and possibly let us know when or if it's going to be fixed (external display ) ? I have been buying LP since last 1 and half year and will continue support GL 💙 if u can fix it
Dude that is sick sorry you have to suffer from Gamelofts update i was killing it in GP with the monitor but literally cannot sense i literally have a small screen to play on
Same , having very hard time playing on small screen , it's like I just started to play this game , maybe time to buy big tablet if they can't fix 😅, I had tablet , gave gift to someone since I wasn't using , maybe I will xfer to windows but I heard windows doesn't have many players
Nope windows does have players but it's not very large do to people like not knowing or just don't have the right gear to have that good quality and speed i guess.
I just found I can't login my account associated with Facebook. Does anyone has the same issue ?
Work now, thx
Nothing change bro maybe it's not the case. It happens for every OnePlus 8 device my friend also facing this problem.
This is still being investigated. It seems is only related to Samsung devices.
Thanks for pinging me for this, I'm glad it's being investigated and i hope inshallah it will be dealt with.
When you thought it couldn't get worse, if the game doesn't crash before you get to ignore an ad now the game will deny your 'reward' when you waste time not watching it!
To all that have the external display issue, anyone that is NOT using a Samsung device?
One more of many times that's borring.. I can't complete a race
Ye
me
Ads served by GL don't load or crash game, all other ads load fine
Game freezing fix it
Drop rate is very poor in car hunt, do you really want us to play, or are you fooling us around.
My wifi : 92 ms
Looking for this, was like this
Reinstall still like this,
Checking Shop, Bundle and LP wont load
MP and Career and Events are fine
it freezes alot
Ok, i restart my device it was work xd, was little bug
yeah
cool
i even recorded a glitch in which i went through the road and lost the race
ID f0e90fc
Hi
Hello, some of you reported an error when playing mp. If you are experiencing this issue, please leave the following info:
Player ID:
Where does it happen (Mp1/mp2):
How often does it happen:
Type of connection (mobile/wifi):
Country(optional):
App store:
Watch Ads is stuck loading screen happened, Xiaomi Mi 9T
So what's the status on the display issue?
Need a Xbox connect, to connect to my laptop
My game Is crashing a lot.
Please fix this asap.
Same here
3 consecutive races in mp1 i get only 1 opponent..i guess people are getting sick of this game and his bugs
Do something to be at least 4 players in a game.put a minimum
Game don't work with wifi
It doesnt work (mp at least) in wifi downstream of a hub or switch, but it does work in wifi straight off the router. This isn't the only game with the issue. Has nothing to do with the connection speed. It's an old issue with the game but not an original one, it started around a year after launch.
My mute for genral chat is not unmute after spending 3hours
Game keeps crashing after about 10-15 minutes
I don't think the fault is of the phone because of sd 888 chip
please fix this issue
thanks
Sometimes the game stop and go to background automatically when watching ads
same
Stop scamming, lol :v
i face ur issue before two days and some times its disconnected while raceing
my wifi speed:800+ i think its the server
🙄
🤦♂️
Ads is Crashed happened, Mi 11 Pro
Chat in game don't work. Completely blank, can't post anything.
@orchid tusk Charlie the chat in game not warking for a lot of people can you have a look please thanks
Fix the wall ride for good, it's maybe fixed on the chiron but it isn't on all the other car, fix the bugs instead of making everything p2w for once
My customer care is not responding. Right now, I wanted a new conversation because I detected a new problem in the game and it bothers me lately. But for some reason, you didn't give me any conversation id, so I can't post it in the customer care tickets. So please fix it, I just want a new conversation. My player id: 79befcc
Stay in group 5. Thanks to the player grouping logic, a super pro player competes against other beginners. Because of this kind of thing, one stops playing and struggling.
If you always know in events that these players are in the top 1% because they make them compete against others who do not have the same ability?
guy's is there a way to transfer my save data to another android
One message removed from a suspended account.
One message removed from a suspended account.
Haha.. I hv it ticked.. Game is not able to check it online
Im getting random phone vibrations while racing. Its super annoying and no idea why it happens. One Plus 9
third day this issue pops up every second race!
Dude that happens to me as well where some how i got a legions united person in my GP which makes no sense
Is terrible that those things happened. GL have all the stats of all player, this logic isnt correct.
We didnt get the key but others got two keys. Im so disappointed.
People can actually abuse the system tho, were they basically get a pathetic score to where the matchmaking is up against people who suck and reaps the benefit of claiming first place.
I don't understand why that you cant give someone the key if they are in the club
Like if you just give someone on your clan the key. Like I'm glad that I got mine in a long shot of the card packs sure it made me rage but at least i triwdy best knowing maybe something good can come of this and it did alhamdulillah
I know many player that race others count of friends because he play manual and always got the key in each prix, is not true that give your id will be banned
it's simple SANDBAGING! do td runs in qualifying and practice than they'll come to lower group to confirm the key with manual runs!
Mp2 is bugged atm. It doesn't save ur progress. I was Top 210 but somehow it demoted me to the rating where I started playing this session
I playing multiplayer but my score is not going up when I play is thare a falt
Does anyone else have problems with leaderboard in mp1... Showing correctly points and position?!
@vital radish ye I have same thing
Not their fault.U get whales from tier 4 itself and many people miss out ok the cars.Blame it on gameloft for not giving maxed cars for gps
Leaderboard in mp1 has issues... It doesn't show, correctly, the points and position that one has
Mp2 also has issues. Leaderboard isn't showing the correct points and position.
There is some bug in mp2 ranking
Hello,
As many people might be playing at the end of the season to secure the best position possible and top positions are changing all the time, your final position might be different. The final calculation starts after the event will finish, and once it finishes, everyone will see their final position.
As for your rating points, it might take a while, but the information should be updated accordingly with your latest rating, shortly after the last race. In some cases, it might take a bit longer to have the latest rating updated in all places.
Please let us know if you believe that something is still wrong.
Mp2 has a lot of issues
@gusty dune can you specify at least few with more details please?
hi. I tell what i saw, there isnt a colors of the leage in the part when you choose the car, is very confuse at the first time, the first 5 second of the race isnt in ghost mode so you can crash at the first second
When we enter mp race
The camera shows different cars and moves all the time
But now it doesn't move and just stays at one angle...
I saw this happened in mp2 multiple times
Please fix
That's why they call it: JUNGLE. There are many multiplayer modes. This one has no ghost.
its boring, who start at the end of the line can take nitro and crash...its boring.
MP2 keeps bugging at the start of the race
Nice mp2 where you either dont get in to a race or get into a race later than everyone
@abstract oracle tebl
go too #🪄・off-topic
@Karter PlayzzzYT#0069 get it off scamer
Scammer again?
I got this too!
Me too
This game is so dead 😡
Rome is lagging mp after update android 11
Device: Redmi Note 9, 6 gb ram and helio g85,
Please fix that
You can't drive though that part, so it's intended that you will get respawned.
@vital radish thates a scamer on game issues
@fossil edge We got a separate chat room for suggestion #758350934983442473 While I find it interesting, for us, it's more important to see how many other players will vote for it as well. 🙂
question: i have an android and the version is android 6 and i can't get a9 in it bc my device is not capatiple with this version. i am wondering (although it might not be possibly due to the android version i mention) if i can get it a9 in my tablet. if not, that is ok by me.
Android 6 is not compatible
just as i thought. i want to make sure i am not wrong lol
my phone was android 5 wheni bought it..
i got many updates until it stock at android 7
A9 support android7
it wouldn't download when my phone was android 6
JUST CHECK FOR SYSTEM UPDATES !:slight_smile:
Well, my tablet can't get anymore system updates and my tablet was used by my grandparents before they gave it to me but i hope my tablet will get a system update soon
I have an issue with ads. I'm on the galaxy s20 fe 5G. When i play ads (mostly when i have a controller connected), my screen brightness/contast gets messed up and it stays that way until i kill the app out of memory and restart it. Its really annoying and hapens quite often. Does anyone have a solution?
Open club chat, tap on the text box to bring up onscreen keyboard. The white fog will disappear.
My issue is when i watch an ad to triple my rewards and when i finish the ad i cant get my triple reward. Pls gimme a solution
And sometimes my game is lagging but i have a good internet to play a9
and my phone is also supporting a9
Yes same for me
matchmaking stuck
Restart phone
My Cell Phone is a LGK41S. My issue is that the game closes on races. Every race on every track,it closes. I've tried everything, Erase cache, Reinstall game, I even Restored my phone. But it's still the same thing. And it's not just me, I've seen 3 people with the same cell phone and the same problem.
I want to get my account back by id
37415d2
Because when I logged in today, I couldn't find the account
My game crashed when I watched an add.
Same with everyone having that problem
Is correct the handling of this car???? It feels like 149 instead of 49
Why do the ground disappear and then cars turn pink it's so weird
Same :v
i was trying to report that too
fake stats even the accleration i think its seems as 104
and nitro 55:sweat_smile:
So extreme :v
Same but sometimes :)
Very cancer issue
My phone is potato :v
Which phone?
Redmi 6 :v
Redmi 8A :/
Have they fixed the display issue yet I'm like seriously burnt out playing my small screen
The games gone MAD.. 🤪
Now it's all good, after restarting the phone.
Oh no it's gone mad
Thank you for your reports. To make sure that we will be able to look into it:
✅ Always check the #🔥・hot-topics first;
✅ To report a new issue, please follow the steps from the pinned messages 📌
✅ If you know the answer - feel free to help other racers ⛑️ 🧰 🛠️
↪️ Need help? 🚨 For personal assistance please follow the steps in the #👨💻-customer-care room;
❌ No off-topic discussions, please. Let's keep it clean ✨
❌ Do not place your feedback here as there is a separate space. Click here ▶️ #758350934983442473
❌ Please avoid spamming;
Thank you for your cooperation! 🤝
We had this pack yesterday night.
Now it's been removed.
It had almost 3 days to expire.
This F5 special event is already hard enough, and now you are making it even more difficult.
Please fix this issue.
Platform Android
Device Samsung s10+
Player ID 2182c
If needed further information I can elaborate.
Invisible, really?
Platform: Redmi 6
@spring blaze they muted me
I know
@languid surge thats because you ware off topic all the time
Reason: bypassing the mute by using the issue channels
HI GL team, would can you check the handling of the Venom F5 MP2? i think 49 is wrong because it feels like 100
I feel like it's 149
Oof
Please fix
Yo i can't log in too



