#🤖・android-issues
1 messages · Page 53 of 1
Also the ad sounds playing on the background while in game seems new. I'll send report.
maybe send the customer care this image and try your last chance, otherwise nothing can be done
There are no ads in the game....they just vanished. Is it also a problem by other Players? Anyone?
Ads were available Today, but disappeared approximatelly 3 Hours ago. What is going on?
It's working now....strange 😉
Living in the US, Region set to US. IP address from the US and then this.
Why is the currency Eur. The support said they can not help me. Excellent customer service.
It wouldn't bother me but in EUR its far more expensive.
So I bought the legends pass but I didn't unlock it, what do I do next?
yoooo bro in any level u unlocked the Track
guys is im the only one that see this prices too expansive
can i join broo ? i play always
Prices are a different topic. I want my store in USD. But I can't change it. That cracks me up
woow , isnt the store global ?
its my first time i see this token
Yes and no. But it should show the currency to each individual based on his country. It was all the time in USD. And since some weeks there are problems
im from north africa (Morocco )
i have the currency in MDH
Does your store also shows your national currency
yeaaaah (its a normal thing )
im a pc player btw
Customer Care
Ok
by "region" do you mean the game's region or your phone's region? apparently currency depends on your phone's region, usually the language you pick. make sure it's english (united states) specifically
source: https://gameloft.helpshift.com/hc/en/57-gameloft-club/faq/3784-the-wrong-currency-is-displayed-in-my-gameloft-club-shop/
The currency you see in the Gameloft Club webstore depends on the Region settings of your device. To change the currency, please follow the
your browser may also have a language/region setting in its settings, so check those too
Castmumer Care answer My account is cannot restored or ri- link.
Then it cannot be restored. Your account is gone
What can I do
Nothing
Nothing
No matter whatever you do, you will not get your account back
Okay
DO NOT post that
I m playing open book. And GL can unfortunately not help me. Obviously anything is wrong with the coding on their website. And they simply don't want to help. This is wonderful customer service. Everyone should see that and be aware.
Hi, are you seeing the prices outside your residence of country same as the guy above?
sending report to team.
I see currency in EUR instead of USD
That would be almost a 20% uptick for me in comparison.
I m aware but i m asking the other person if he's having the same case as yours.
I don’t have my Peugeot onyx starway????
Gountlet isn't working won't start race and then ifmt outo fails that race even know I never got to actually race it
Send to customer care
When the Ads issue will be solved. Getting black screen after the Ad ends. Only google and unity ads are working well.
how many stars does your onyx have?
Where are the relay packs from DS? The are supposed to appear in the last week of the event!
Been reported
Its been known. No ETA fix at the moment.
bug report 3: the "watch ads to reduce refill time by x%" button is not reducing refill time like they should, its happening both on android and windows for me
Known problem
Hi whats the device?
when will it get resolved?
Idk
There's lot bugs and issues happening last several months now why they haven't solving any of them!? Really bad man
any news of ds relay packs and when will they drop
Xiaomi 14T Pro
What same rank of stock in mp2 of stock car
Reported
if you mean it's stuck on this, most likely your internet is slow or having issues connecting to asphalt servers. try a different network or restart the game or something
anyone having this kind of display issues??
bp count not showing in practice in grand prix
known issue.
what's your phone?
do all you guys recover games prograss
Something about account progress conflict or?
phone ain't the problem its fixed now
Fix ur in game signing in and signing out options in the game bcs omg it's a pain in the ass, i can't even sign in with my account on my main device and log out of the wrong account on my main and other devices!!
How do I fix this?
keep game crashing on Poco X7 Pro
New update can my account restored
Hello,
Can you please screenshot your refresh rate on the screen? follow this guide
https://youtu.be/4fIh5_TUHjQ?si=QAz4UB7G1snq4wQN
In this video, we are going to show how to enable the current display refresh rate on your Android device. Let us begin!
Watch the full video to know more and stay subscribed for more tech videos like these!
did you press on the custom care button?
already gave you the help in the other channel, in case you missed it #🎖・multiplayer message
I played asphalt 9 by logging in on Facebook and I want to have the id back and play it in android I only have the id for the support and it didn't reply me for many days
Why can't I log in with Facebook anymore?
If your progress was linked to Facebook only, you can contact our Customer Care team and provide your Facebook numeric ID linked to the lost account, so we can help with the recovery.
You can find your Facebook numeric ID by following this guide:
https://www.facebook.com/help/1397933243846983
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
I did it but I waited many days and still no one reply to my email
I heard that discord is faster to reply
discord can't help with this sadly
This server isnt customer care unfortunately, there's nothing we can do apart from going to the customer care.
who in here got back from save prograss please tell all the steps
Where trion weekly TLE ?
It's not possible to customize the paint of the Nissan Z GT4, despite having it at 5 stars:
Nissan cars hasnt allowing it on this game. No surprise.
Keep delaying that
And u won't have any old time big players playing the game anymore.
My journey in Asphalt is over. Time for a new chapter.
#alucreator
Music:
Insomnia (Phonk Wave Edit) - Domitori Taranofu
With You - Makewish, PSYLOKID
Keep You (Sped Up) - Rameses B
Is anyone else having an issue where like I watch an ad and whatnot and I'm trying to claim my credits and my tokens from the shop thing and when I do It just does not give me it
Known problem
unknown solution for devs
I totally agree with your description of the current state of MP1. I have personally completely stopped playing it for months and it seems that many other players have. I've even heard fury darkhyper describe it as a "ghost town" and Cars On! as "dead". I also miss the good old days with the D/C/B/A/S classes matching each league. However, nobody forces you to play it. I find MP2 usually very fun to play, same for gauntlet. I also miss the clash but hopefully GL is or will be working on a replacement. Maybe they're even working on how to refresh MP1. As a conclusion, I find your decision to leave the game drastic. If I may a humble advice, taking a few days off or even a couple of weeks pause should do the trick, especially if you forget about MP1 until it is rebuilt.
yeah they have a multiplayer revamp for may in the 2026 roadmap (https://asphaltlegends.com/news/roadmap-2026)
missing reset trigger here, at least for one of the ds money runs
The ads for rewards dont working sometime
Maybe bookmark overflow on chrome .just a guess
I wanna buy something but play settings says that i have to upfate the settings so that ny chosen cojntry and country of residence match. But they do natch, and i still csnt buy anything
This thing appears when I try to play mp, sometimes race starts and sometimes this appears
No function for a while now
Tokens ads not work
I would like to make the team aware of a glitch or hack regarding club reward spammers.Some can enter without registering on club chat but are visible on club page.The other case is where the get kicked but still are in the club per their details and unlocking cars visible on club chat
Is anyone aware of this bug on convertibles when you put your roof on and them it fails to save and just leaves it open again?
It is specifically tied all cars with openable roofs
This is happening with anyone?
Sometimes happening when enter the game
Yep , almost every day since the last update with the Samsung version
Try Google version
It's happen in play store version 🥲
This is happen while gas refill too
This bug affected gas refills, token ad packs, and showroom tickets refill
clear cache mostly helps
its
for players so no ETA for fix
that's how gl works
I am logging with Google Play games huwai ID and gameloft ID
I am allredy delete my google game deta prmentli
What is this new issue
Trying to login to my old account
@daring saddle @grim nexus contact customer care and read my post about it first in #🤓☝・mod-info
There's an explanation as to why it happens
I'll ask a mod to pin it here
From Gameloft Support - Known Issues:
Why do I see an account conflict screen? (Last updated: Jan 7th 2026)
This screen appears when you're trying to link multiple social network accounts to your Asphalt Legends game profile.
Since a recent update, the game only supports a single active game account per device. If you try to switch it to another account, you will face this account conflict.
How to fix it:
- Make sure you're logged in to the correct social network account (Gameloft ID, Google Play, Game Center, Apple account, Xbox, etc.) in the corresponding social network app or your device settings.
- If you've already logged in to an incorrect account, please log out of it and sign in with the one that was originally linked to the Asphalt Legends account with your furthest progress.
Note that there is no log-out option inside the game, so this must be done in your device or social network app settings.
Once the correct account is signed in, restart the game and your game profile should load.
The conflict screen will keep appearing until you log in with the correct social network account.
Please also note that we can't see or manage your personal login details, so remembering the correct account (email and password) is something you'll need to handle on your side.
I am camleain from customer care answer my account is cannot restored and ri-link
I bought ultimate pass. Used one s class eip wildcard, had 4 left. 4 s class wildcard eips disappeared since yesterday
DS Shop Every Packs Missing ?
It's not that bcoz I'm using only single social account I'm facing this same issue! Find the exact reason not this
GL, what about bringing back the DS Shop ASAP and extending the event for a day or two? Because you'll make excuses that it's a day off... 😄
Hi, contact Customer Care for this.
DS packs expiring early has been reported
Thanks raised it. Awaiting response since yesterday
@unique elk bring back DS packs
check pinned message
I didn't spend much - about 50 bucks. Today I was planning on buying 20 more blueprints, finishing the event and getting a key and a decal.
Will GL reimburse me for the investment or give me a key, decal, 20 blueprints, 2 eips and 5 millions as compensation?
I don't know
Thanks for the reply, but it was a rhetorical question 🙂
Can anyone confirm if this bug is common or is it just me
I have the same bug with Huracan.
yep, happens to me as well. tested on corvette gs, but i assume it's the same on every convertible
after a bit more testing, the only way that seems to work is through the new customization page. open it, then "body parts" - press the hood thing icon - set "cabrio" to "off". if it's already "off", set it to "on", then to "off" again. back out and confirm you want to save changes
there's a bug here too - the cabrio option is set to off even when it's actually on, and to turn it off, you have to turn it on and back off again
I was going insane, but thanks for the heads up
I have farming over +300k

Does that mean I have to spend my 376k coins on epic import parts and bp, or I wait for a fix ? Because if I wait and there is no fix, I will lose everything
I'm Am Panicking RN
I'm also facing the same issue.
Any solutions??
I just need 4bp more for bolide.
they probably won't fix it in time, but idk
no solution yet, it's on their end
When are we going fix the ad issues . Taking too long to remedy
Packs gonne!!
Same, packs are gone😭 😭 😭
Are they going to extend the time after fix? 😔🥲
Will they even fix it?
Only 25 min more, please fix it and extend time😭😭😭
@solar quest @unique elk
They f...d up and they don't care
for fix they have to accept there is problem
and they never accept it, so..
I'm never going to renew my passes after this. 😠😡🤬
No Packs.....
no packs, what a waste
guys. just scroll up lmao #🤖・android-issues message
however, in steam issues one of the mods said they haven't had a chance to speak with the devs about this because it was the weekend
f k bugloft
It is Monday now. Where is a response from them? Mods? Devs? Where are you?
i assume it's too late
All my +300k DS coins I could have spent for these packs... Gone 
Back at you, there was nothing to do, the DS stuff was intended
BS
What's intended?
Packs and shop never expire before the event empires. Especially DS, where you can't progress wo shop. It's a developers mistake.
Why you crying you can't do anything. This was done intentionally. They proving themselves they can do anything in last few season bugloft is giving heartbreak in every event format so evertime be ready for something unexpected . shameloft, bugloft (whatever you call them) don't care they only want 💸 greedy bugloft
yeah, this is just BS
i m gonna do the same when i decide to buy the Pass(the shoe will be on the other foot someday)
So, CC confirms that it's not intended, but due to some necessary technical adjustments on GL side a timing mismatch appears caused by the late extension.
GL should say that the event and the packs have a different ending time. I was traveling since Friday until Sunday night and was planning to buy my packs Sunday, calmly and would have thought what was the optimal way to spend my 300k SC. I didn't want to rush it on the days before planning the trip. What's displayed on menu tab is "event ends Monday", we are not supposed to know the event has been extended to end after the packs if noone from the team said it. This is, as always, bad management from GL, and when GL makes mistakes it's the fault of players for not being able to foresight GL's mistakes

Pack it up, guys, it's over...
Nothing over.
As an Asphalt veteran (Asphalt 8 since late 2013, than Asphalt 9 since beta test in may 2018) I've been through different situations worse then this. 😎
(u-hhhd41) it's been 2 weeks 🥲
;-;
Go to the shop on internet and you have 1bp free
Thank you
Welcome!!
check my msg
I dont have F5 packs
who have?
there is no packs in f5
Plz no working...
Y'know, you are right.
We may have missed our chance to max out potential cars (Nissan Z gt4 or that Dodge Charger SRT), but unlocking the Aurora Agile by luck makes me happy enough.
Next time, I'm gonna focus on what's important then lock in.
Let's put these converted
into good use. 
Do it
Not working
Explain
try to restart game and watch ads pack before this relay
@cobalt fern i reported this issue 5 times in a week
known problm
Is it known problem that no tokens after watching ads? Free ones every day at the shop.
And if it's known - why no going to fix it? Or we have to pay for it?
As almost everything nowadays at this game.
Becomes soooo many known problems without solutions tbh🤔
maybe tomorrow
Why aren't they fixing it?
Probably They will fix in next update so wait few more days untill the update arrives
The next update 🥲
Better remove this or fix it
It's just annoying
There is 2 possibility either they don't know how to fix the issue or another is they intentionally don't want to fix the issue until the next update because this benifts them players will spend tokens to refill fuel and less amount of tokens will be collected by the players
They are more greedy they can do anything. Becoming greedy day by day either they don't care or they don't want to fix the issue 🤷
well, few more days would be more like until the end of this season
@fathom pecan sorry late explanation.Can't skip this step,the tick box on not working and not stored
Issue in UI displaying
A weird white block appears on the right top of the screen when in the gacha interface
It's probably for SC, i think this is accidental.
Neverthless it's raised since this update was introduced.
That white display was for syndicate coins now DS ends untill the next update it will remain as it is
I see
unable to launch the game no matter what way I try
Same issue
Same here
We need fix it
Working now thnx
I have same issue now
Is it safe if I play the hunt or will I be punished for playing it before the official release date?
Safe , don't worry
this is what's happening . whichever ads rewards i am trying the game crashes here . tried it with fuel time reduction. anyone facing same thing? (if not then this might be my device's problem)
and the relays still aren't working i was just trying again
Not sure if this was always there but everytime I open up a pack to see what's inside, there's a white box in the top right
That was for Drive syndicate coin now the DS ends so it appears white . Wait for next update to be removed
Contact CC it is written there if you can't read then its different issue 🫠
Thank you i didn't see that i m blind
Why there are 2 keys (384 conditions and stage 9) in Jesko SE? Shouldn't it be 1 or 2 eips in conditions spot?
There's usually a decal there, but you replaced it with a key. That doesn't make sense—it should be an eip/eips...
You have a problem if they offer 2 keys ? If have a problem then don't play . Nonesens
Lol. 384 condition key is useless. Eips are better.
Yeah that is intended but bugloft give a surprise key at 6*
surprise,are you sure
Now happy boy
Yeahh they give the surprise by removing key 
Code
How can i Unlink my connected Gmail account to gameloft id
Firstly, 3 Epics are much better than several thousand TCs.
Secondly, there will be less spam in multiplayer.
Thirdly, do you think they wouldn't have changed the prizes without my specific message? I wasn't even the first one on Discord. And there are tons of videos on YouTube about 2 keys as prizes.
And finally, who are you calling a boy, пi∆@р?

This is still happening 😭 tries to load add then it blanks forced to restart the intire game
Restart, that's an ad that failed to load
Reason: be respectful
I am not able to log in through my Gameloft club account
Hey, what does it show. An error message should show you.
It's showing account conflict
How about considering the issue than offending 
Do get in touch with Customer Care/Support. Here's beyond our knowledge of solving this.
I did, but it's been almost a month and I didn't get any response
This guy is exploiting a map bug in multiplayer.
Id: uc19fd
Nick: sir_drivesafely
Best Way Only 😅😅
Cry about it honestly https://youtube.com/clip/UgkxEBHlmnlwDIIsyIahH47T2FwgkdDX8B-U?si=dFu6RvMKmV84YMkl
I'm just reporting a bug on the map, and whether who used that bug is legal or not is not for me to decide.
Cuts done in competitive modes are ban material fyi, so avoid
ever heard of best way only
All of the stuff they do is against tos, been a headache in the past with users copying their stuff in events then get banned, like in the Bohema showcase event, that said this channel is for bugs not discussions about legality of things, if there are map problems feel free to report them, discussions can go in #🏎・general
My intention is to report this bug and whoever is using it so that it doesn't continue happening in the future. Nothing personal, but it ruins the game experience, which is already full of glitches.
a bug? what are you on about 😑
There's me in the red lykan xD
so what can you say that then?
what?
That clip is about the player skipping a section of the track.
is this where to report bugs (it's minor i know)
will they fix the one with Rome on Tiber Cross, and add a hitbox to the roofs
Idk but i hope so, every time that track is featured in an event it gets a reminder
💔
everything turned red (including in gameplay)
this only happened once btw
I reinstalled the game and now I can't log into my account.
u can cry about it
Clearly from what I saw, your only intention was to report the player and not the bug, sure reporting a glitch is fine although replays are faulty at times, wasn't in this case. If the shortcut isn't patched, means it is legally allowed, that isn't the players problem,
hope you understand.
Please don't mislead players, something not patched doesn't make it allowed
We went through this in the past with the CMs and the statement received is what I wrote today and yesterday, let's not extend the conversation and debates here as the channel isn't the place for it, you guys can discuss in #🏎・general
Smt normal. Bug for a long time. Go ahead and no worries
Oh Thanks i Got Jumpscare litlie bit
🤣
Never had anything like this before...
Refuels and token relay ads arent giving its rewards. I watched many and nothing happens
When I open up the game, the screen dims and I can't do anything
Why after ads screen go dark.
#🤖・android-issues
Restart the game that's only option Until gl fix this issue hopefully next update
Error code | 68:20-4-0
How do I fix the "account conflict" issue? A null account is linked to my email address, and I can't play on my main account. I can't delete this null account in-game. There's a delete button, but it won't delete the null account.
how do i change the color back to its stock color?
Reset button doesn't exist, it's a been problem since Vanity update and it was reported
reach out to cusromer care.
@civic notch Hey, I know I'm getting on your nerves, but should I expect the max graphics unlock in the next update?
I m not sure.
😭
no details from the dev side or the patch notes if it's unlocked.
So yea, asking me isnt gonna pull the confirmed answer faster.
Well, I just thought that you had connections with Gameloft. I wrote to their support several times, but I only got ignored.
Can't access the Jesko Absolut packs even after reaching more than 192 conditions. Kindly fix
reported
Reached the required condition but still can't access the absolute pack
check above
they don't know how to help
unfortunately they know how to help more than anyone here
Maybe they do know, but they clearly told me that they can’t help
Are there any GL representatives here? Why are your tech support staff so incompetent? How many times do I have to write to them to resolve this account conflict? I can't play on Android.
Have you become a GL employee?
Can someone help me with the currency shown in Eur. GL email support are not really listening to me and are completely overwhelmed to support me. Anyone here could fix this. I have US IP device is set to US and language is set to English either. So why the hell are the currencies in Euro?
Game is in USD, why not the online shop?
I had contacted GL support already three times. They are either not willing to help or they are not master of their own universe
why black screen after such a lengthy ad. despite 8gb ram in fone
I am noticing this happening more often i wait for a long time to enter the race and when i do its already started?
What about dual color in SVJ , i can't change it
You can't change that .
Can't change what?
Bugloft scamed me bp count doesn't increased
Currency it will remain in euro . I also tried many ways contacted cc noting changed
I had it in USD. 100% affirmative that the currency is based of your location and device settings. But it doesn't work on my end
Mine location is india but currency is in euro
I had a trip to Germany recently and since then the shop is in EUR. Came back home and it stays in EUR
here is a screenshot from an order while USD was working. This is proof of the US currency
Ohhh i don't know then. From beginning my currency is set to euro
I m not sure which countries and what currencies are supported. But I know the US is supported.
And 4.99Eur is way more expensive than 4.99USD for the same product. Even I would have to pay currency exchange fees on top
Why does the tle icons never loads for me? Only happens on my phone and not in my steam account
We need max sian to get those packs with sian bps . Should be 5* not 6
Known problem
This problem will be solved only when they remove the showroom, not before that
its rubbish they still not fixed a simple star req. condition
i mean didn't they kinda abandon showrooms or something
The token ad stop woking again :{
solve the problem with the ads...we don't get anything from them, regardless of whether they are for tokens, chips, or race tickets! + that we haven't received an update to the game for at least two seasons! 🤬
i had a problem when im opening ALU. I was Using My Huawei Y9 Prime, this Happens when i tired opening the game, I Tried Restarting my WiFi, and also My Router too, theres no solution to fix this!!!
Hi I have a problem is that when I open the game first it take too long too open then after it shows up I can't see any events etc.
hey do u have the same issue as mine?
It's not said that connection error the game works but the events are not showing on the game
So many "known problems" 😒
Isn't it time to hire a few more people for testing and fixing/developing? It feels like the players are the free or even paying testers...
This happened few days ago try clear cache or restart your device and also try another internet connection
This is due to slow internet connection either change internet connection or restart the device
This Roger Dubois guy is leading the way how name tags should be done
During any multiplayer, this issues appearing why?
yeah it started appearing too in my case, and the worst thing is that it appears far enough to not return the used fuel, even when i requeue. in my case, switching to a different network or turning my vpn (mullvad) on/off helps sometimes
Lt and Rt doesnt work on Game cotrolers for android
The rewards for watching adds do not work
Same thing.
However I was able to claim tokens relay.
1- try to get the reward watching an ad.
2- go to main screen and exit the game (exit -> yes)
3- clear the game from memory (swiping right, left, up or down)
4- start the game again
When will the mobile graphics quality be improved?
Doesn't it happen to you that when you're playing or in the lobby, you get a lag of about 6 seconds? And that's not all; it puts you at a huge disadvantage when it happens in a match, even though my phone is high-end.
Fix the menu UI. Why is everything so small and the text barely readable? There is useless vertical spacing that make everything too small for a phone screen. Remove that useless vertical spacing and scale the UI to fit the screen.
can you send a screenshot? it looks fine on my phone
Same for me
and ad problem still there after update(long wait between ads) 
Reason: Bad word usage
what's your phone? available graphics settings depend on how powerful gameloft thinks your phone is
Samsung Galaxy A26 5G
Exynos 1380
My friend has maximum graphics, motion blur, etc., and his phone is a Samsung Galaxy A54 5G
huh i think someone else talked about having the same issue with two different samsung phones with the same chipset
I even wrote about this directly to Gameloft technical support, and they still ignore me.
most they can do is pass it on to the devs
Yeah, right, I've been writing about this since December last year, and they're ignoring me.
I'm already tired of it myself, but I also want to play with maximum graphics and all the effects 🙁
In the Chinese version of Asphalt 9, I have a stable 60 fps at maximum settings. Even after 30 minutes or an hour of play, the fps still remains stable at 60, and my phone doesn't care at all.
Ad issue and refueling issue has been solved the new update
still missing 90fps and 120fps option on sony xperia 5 v, i hate playing at 60
i have a 1000$ phone with 2023 flagship specifications, let me USE my phone its fullest, its annoying the hell out of me and i dont appreciate that we cant just set ANY value WE want anymore
i have a better phone than 90% of the players in this game and im not allowed to use higher framerates than 60, its actually baffling, im sick of waiting, ive asked 5 times already for the past 5 updates and STILL nothing
it feels like with every update all the maps are losing details, definition and contrast
menus and cars look really nice, however. what gives?
Connection error pop up again and again
does this look "right" and the same as on other platforms?
I couldn't update on the first try. Solution: clear the cache.
This thing takes up a massive amount of storage.
Gane doesn't work point!!!
All the time connection issues, when you play game stop suddenly without reson! In mp1 is everything messed up.
unclosable pop-up ads, have to close and re-open the app after every race
Click on clear data, then try to update
why is there a controller buttons in my tablet? i never played this game with controller only touchscreen
What's your tablet and if you tap anywhere do they go away
suprisingly when tapping any buttons, it goes away
it also doesnt let me change back to tap to steer for a while but i already figured it out
any bluetooth devices that you have connected? maybe one of them got recognized as a controller for some reason
Game is not working at all!! All the time connection issues and you can play nothing #🔥・hot-topics
only my earbuds but even then i rarely use it with my tablet
The bps for Valkyrie aren't there in stage 2, GTR bps are shown instead
Was reported
was reported
Will there be compensation for the 3x3 Mustang BPs that should be Valkyrie? It's fixed but I collected the Mustang rewards
Will check
Once again, the Google play 50 % off is not applied during the legend pass purchase:
Will report, thanks
absolut also
Absolut I believe still has it, any other supports missing the oc?
The oc button is disabled. (Absolut SE stage 9)
Alright
this is stage 8
Only these 2 cars?
idk
LP lvl bundles are missing
Deleted or bug?
Do you own the pass?
Yeap
could be the reason, can oyu show the pass pages
reported
What is going on with game??? Is this now normal??
I see I'm not alone in this
Nothing is working properly, have reported already, but nothing changes
all car (absolut se)
Ye i reported them all
parallel access!? 🤔
Server bug
I had already done this with Ford bps, now it's changed and i can't get the Valkyrie bps anymore
Really a 1 min 31 sec track for hunt.. 
Hunt was reported
I also experienced the same thing
reach out to customer care see what they say
Ferrari F12berlinetta car hunt is locked behind TLE pass
Reported
please unlock max graphics for my phone, motion blur, etc
my device: Samsung Galaxy A26 5G
Can you pass it on to Gameloft?🥺
Please, I've been trying to get through to you since December, I'm tired of it.😭
Game not working!! #🔥・hot-topics
works fine for me
Its happening to me as well
2h played ,even with bad internet should have loaded by now
try clearing cache (NOT DATA, just cache)
Same issue, when I get in game is always network issues, and connection issues. But my internet is great, servers are not good!
Nothing helps
Issue solved
@noble helm OC should be back on all cars, if it's not there give it some time
Hi everyone, I don't know how many Android players are experiencing the same issue, but ever since I reinstalled the game and, of course, cleared the cache, it's become incredibly slow... it takes a minute even to initialize, daily events have a terrible lag, and multiplayer is impossible. Do we know if the minimum requirements have changed? I play on a Nokia 8.3 5G (updated to Android 12), and before the latest update, it always worked perfectly.
The requirements didn't change, after update some stuff is recompiling so give it some time; play a few races and let it settle down, it should go back to previous performance
Fix 3 perfect runs
Fix android controler issues rt and lt
What about them
just in case, what's your controller
@cobalt fern Well, has my complaint been accepted?
No answer
Okay, I'll definitely wait. My friend has all the effects and maximum graphics available on his Samsung Galaxy A54 5G.
In terms of hardware, the A26 and A54 are the same phone...
If you want you can also report to Customer Care about it, they might give you a better information than me because I don't really have anything on this topic at the moment
i think he did that already
they ignore me😭
As far as I understand, Gameloft isn't around here, and you have no connections to them, but oh well, I guess I'll live with it...
just curious, what's the GPU on your friend's A54
i checked, they're the same (left is a26, right is a54)
He and I both have Mali G68s.
alright thanks guys, i don't know what to tell you though , i saw tian already responding about this so i'm sure he reported in the past
I have an Exуnos 1380, a global phone ._.
I hope they unlock the maximum graphics for me, but for now I'll have to make do with what I have and Chinese Asphalt 9.
Thank you for passing my complaint on to the developers.
I normally play with ultra battery saver ,no problems .But working now when I used normal balanced
Any solution to this?!
I tried to clear the cache without any results...
Cleared cache ,just wait for server sync
Why are my daily events like this?
Then it disappeared again
When I Finnish some event I get message network issues and not sync. So atm you can't Finnish not 1 event, because of this issue!! What is going on??? Report all the time and since 2 days nothing changes.
Excellent driving awards don't work.
I'm having the same issue. Cleared cache and wait for the icons to load. But after game restart they are still not showing and they just load indefinitely
What is going on my Internet is very good
huh, yeah, i'm getting the same issue, but only on android. on steam it's fine
Um, so is it just me or mp2 isn't matchmaking despite waiting for a few minutes, returning and restarting the race???
It hasn’t been fixed. The OC button in Stage 9 is still disabled when there is no key.
Just want to add this to the other 100 posts
This has been happening since the update. I have also tried clearing the cache and clearing the storage, but nothing is fixing it.
@solar quest @unique elk
consider this in your next update
its dumb that even on last day I'm getting 2-3player lobby on plat1, its not because there are less players its because you guys don't care about players opinions,if a mp race is starting in 5s and lobby js of 4 players then i believe if it waits for 10s it will be a full lobby.
have you even remember when you did last changes in MP?
@cobalt fern
Why Aston Martin Valkyrie Packs not Available in shop store and when will resolve?
not solved (disable oc button) 21h left
wtf,before this game restarted by showing netwrk status, then in next race this,back to back 2 races in mp
bugloft 
Graphic display issue [Device: Redmi K70 Pro]
Hello, I can't control the game with the mouse on my tablet. I can see the cursor, but I can't click. I can only close the ad. Please fix it. Thank you
I don't think you're supposed to control with a mouse, it's either tilt to steer or tap to steer on a tablet
i assume he means the menus
mouse steering would be funny tho
Today, advertising on a Huawei smartphone stopped working.
they edited condition, now no need of oc
i think OC was/is not available for max car only as i saw someone have OC option at 1*
I know the issue with the TLE banners has been reported, but in my case it's not just that problem, the Spotlight banners aren't loading either. I don't know if other users are having this issue
Been like that since update. Gameloft needs to fix their game.
I'm experiencing all the aforementioned problems: no cover art loading, ads not working, multiplayer disconnections... Please fix your game.
The advertisement on the Huawei never appeared. Please inform the responsible persons about this. Thank you in advance.
ok fixed
Some visual bugs
Same for me as well
Same for everyone
What's the point of selecting "not interested" and reporting the ads if the same ads continue to show again and again... How do i get rid of the applovin ads for good?
Not to mention, I'm not always getting the rewards for the ads i see. @floral lichen @solar quest
Ads seems not working again.. After playing the ads get nothing.
Player id - u5306c02
@solar quest Kindly forward this message to the devs and do the needful.🙏
Ads are not working on Android devices.
Cannot watch ads to refuel cars,or watch ads for the daily tokens.
what is your store? country, etc?
Hi There @jolly ibex
Ticket ID: #4361106
Player ID: u-ge4466
-No ads showing (Huawei AppGallery version, it has always been working)
-Play Store version showing ads but no reward..
I cant believe what is happening while trying to record the game, the game first is not loading after it loads when i try to show and then in middle account logged in from other device its not logged in anywhere. Hey @jolly ibex Pls start a thread here i will upload recording and in that with timestamp i shall explain the bugs to you. Please
send to the team
?
sent to the Dev team to check it
How ? I already opened a ticket
Play Store version not showing ads
Android Playstore.
Country :- INDIA
Player id - u74f7h1
even after waiting 4-5 min.?
I am indian player player ID:u-0e5023
mera to thik h
After new update l am not showing any ads
Since ur in India use Mobile Data to connect to server then switch to wifi, disconnect the mobile data and remain on wifi ads will show up, some wild issue with play services and ISP Issues, by any chance u use Custom ROM?
@grim nexus ?
No showing ads after 3 -4 minutes
Uninstalling and then reinstalling the game might solve the problem.
try clear cache,check your dns from mobile setting(remove custom dns if applied)
Where's gauntlet?
i might be wrong but i think he meant "sent to the dev team"
I kindly ask you to take a look at Huawei ads not working, ads not available at all since yesterday when AM Val. packs went live. Thank you!
I'm not getting any rewards after watching ads since yesterday, is it just happening with me or not?
It is happening with everyone no ad rewards and these scammers not doing anything only money matters to them idiot bugloft
Only indians Asia Region facing this issues or all?
@tight kettle Can you post the issue here?
What issue
my's mistake
Anyone can play MP? My screen stuck at searching for player...🗿
Opening the game is soft locking me on my phone's lock screen and it's saying system UI not responding 😭
I play on a 2024 Motorola g stylus and it runs the game perfectly at max graphics without 60 fps and I got the game via app store
Edit it happens sometimes but not all the time, but idk if I wanna restart my phone whenever I wanna play
Everyone
Europe too
Nevermind it's just my phone
Ads riles problem fash everyone this problem
I am lndian player l am install this game in play store
No ads at all
Tried this ?
No ads still
Looks like mods are sleeping...
pls fix the ads problem asap
Almost 3 days , no fix
Ads died on android
Cars pulling straight to the left in team pursuit
Fonts loading sometimes ,game overall out of whack
Not getting any ads at all, no ads for any race
Did you update the app?
If you updated still not getting try to re-watch ad again you will get
Me too
A Class Elite TLE has a condition for Lexus Electrified Sport Concept instead of the Pininfarina B95
Yes, after the update another issue, event's banner isn't loading
lexus?
known bug
@cobalt fern I don't know u report it or not
There is a bug in elite A
Ye reported
do i have to ping someone???
well then.... hi @stone finch
unfortunately not supported fydeos
please use windows or android
for context, fydeos is a fork of chrome os
also does fydeos support steam? the site says it supports linux apps, maybe you could try running the steam version since that works fine on linux usually
I want the exact reason. Not these short answers
Waydroid (LOS 18 supports it,,, but 20 doesnt)
ChromeOS Android platform perfectly supports this as well
But fydeOS, degoogled version of ChromeOS... seems to have some issues
Its already a bit suboptimal to use linux for the game... as the loading times are usually longer (VKD3D overhead), and trying to run the game on Borealis (specialized linux container for steam) would be a lot dumber
Somehow, i am not demanding a fix as this would be likely a problem on openfyde's side.... but atleast i am expecting some proper diagnosis....
Speaking of LOS 20 (waydroid) i can play the game... its only the rendering which is broken, feels like i am looking at the game through a refractive glass
that might be down to chrome os and fydeos/openfyde using different android platforms probably. chrome os uses google's own proprietary vm called "android runtime for chrome" (arc), which waydroid is separate from
FydeOS is slightly behind when it comes to their Android subsystem.... with their release of FydeOS 22, i was expecting an upgrade to android 13, but they're stuck at 11....
And it is wild considering how google made ARC runtime 'proprietary' despite it being literally a fork of AOSP, which comes under FOSS.... Google is invading it in a very dirty way
i wouldn't be surprised if arc is closely tied to google's services like play store
They are doing much more evil stuff... people just couldnt notice
What the the loading screen take long, I thought my internet was my problem
I find this absolutely repulsive.. Why is epic wildcard placed in epic import part slot? I already lost one epic wildcard bcoz of this @jolly ibex @floral lichen @solar quest
After the update, this happens with every ad: I watch the ad after a race, I don't receive the reward, then I have to watch another unrelated ad, like a ticket refill ad for example, and then I receive the previous reward for the race.
This happens every single time with a clear pattern, so hopefully it's fixable 🙏🏽
I use android, Xiaomi Poco F5
Happen to me sometimes
Why does IDR handling ,drift suddenly much wider
Base graphics could be better also ,hate fiddling with slider and killing phone
No ads on huawei store app after the recent update
This sucks, I've lost interest playing on Huawei device because of that.
Idk what happened how can i just have no ads after update, did everything, but in vain, i did ask cc once and the ads came back after 2 reports but then next day same problem was back.
The update is bugged. Ads are also not giving rewards in the other androids
Yes ts is happening with me as well now
Stage 9 is Nilu focused so why Porsche bp ?
Porsche for progress=currency for Nilu
Ads give rewards after watching twice,but not everyone going to do that
Again, game don't start and not working. Since begging from sezon all the time connection to servers problems! #🔥・hot-topics
Is unbelievable, Finnish mp1 and Game stop sync and nothing helps as close the Game. When Game is starting again you lose -10 points. Don't understand what is going on?? And never any answer from mods here for help!
i notice the respawn hitbox is too huge on this section
It is bit annoying that after see multiple ads and got nothing. Mo fure fill up, no event tocket refurling, not credit multiplier, not daily token rewards.. Not working anywhere.. What sould I do. Clear cashe. Still issue are same. Help me out. My Player id is u-5306c02
@solar quest
When are they going to fix this?
Same problem
Add fuel refill has stopped working again
anyone know how to fix this?
The Indian track has many mistakes that need to be corrected.
Fix the ads issue. Not getting rewards after watching is so annoying
Same for me im sick of it
Ads for that one tai chi app will NEVER give rewards, even after closing and reopening the game.
Let us know when ads are working again
seems like the leaderboards are broken (super trofeo contest daily event)
also idk if anyone else reported this, but if you switch to another app you'll lose connection to the server (there's a network not syncing notice and you can't do anything that needs a network like claiming things and starting races). in previous updates it would recover quickly, but in this case you have to restart the game
is there any info on an android hotfix? seems all the network issues (tle banners not loading, connection loss, leaderboards) seem to be only happening on android, at least for me
The token relay pack ads haven't been working for a very long time, please fix this, or add these token relays on windows as well
Same plastic graphics as mine
Can you try switching to system graphics driver via the developer options for asphalt by any change? (That driver made quite a big difference for me,it's the driver brands optimize for their devices)
I was supposed to start getting Battista bps from shop since garage39 - I'm lvl 52 now and still only getting options with tokens and not credits.. This is ridiculous! @jolly ibex @floral lichen @solar quest
It's frustrating @solar quest
@unique elk hello. Have issues with ads. After watching ad, shows synchronizing.... And then closed the window and don't give rewards
You only get the ad rewards by exiting the game and coming back for some reason
yeah, amazing update really... after every ad have to restart game to get reward, GG
Didn't get it after this too
That's the only way for me unfortunately
And 500 tks for a single Battista BP is grossly overpriced. But don't hold your breath: GL management is completely deaf to fair critics. That's why there are all those "known problems"...
#🔥・hot-topics message
it started an hour ago, and they say it'll last for 2 hours, so another hour. have patience
Okay 👍
If related to post-game currency multiplier, the workaround is to restart the game when rewards do not show the next button after the ads (instead it automatically shows the normal race reward). After game restarts, currency ads rewards will be given.
tried that too, but same thing
Same for me.. This workaround helped me get those currency ads multiplier reward..
Yeah, same here. But after restart the game - rewards are a bit lower than it might be. But yeah, have to be happy that receive anything. Something is better than nothing
I lost so many ads rewards multiplier because I was not able to notice it earlier..
Me tooo. Like around 1 mil.... I was thinking they came before i got it
Ads reward still cannot be receive after maintenance... What are you guys doing?
What was this maintenance for then?
Multiplayer connection issues
Please fix the bug with the time limit in a closed lobby.
And please give me access to 90 fps, because I still don't have access to it for quite a long time, even though I have a powerful device.
got another Android update just now but the thumbnails for the events are still not showing
Updated but..
Very funnyyyyy, there is no improvement after the update. 👍🏻
How to fix this?
do you remember what date of birth you set when you opened the game the first time? apparently if it's under 18 years old then these buttons aren't available
21 years old now
I update the game but not enough storage. So I clear data and update. After update and enter the game. I set 21 years old and I go setting
I report customer care after that
Before clear the data, it wasn't like that
@solar quest @solar quest @solar quest @solar quest
Stop pinging him
I'll stop when they solve it.
Good then mod will stop you
No please, they're aware of it. You don't need to ping further about it as that's against the server rules, thank you for your reports but please stay patient about it 🙏
Sorry to steal your chance bro🥀
when will this be fixed?
Wasn't there an android update this morning. And wasn't this communicated ahead???
It's been reported
It's been a week, but they haven't done anything
I no but there's alot of bugs to fix

bug in India map
i'm waiting unlock max graphics for Samsung Galaxy A26 5G Day 1
Dragonforce stage 11 is so difficult to solve...
Does anyone know why I am not able to click on these buttons and my in game profile is also not displaying the name correctly.
Trash
My progress was completely rolled back and I can’t connect my account back.
DragonForce Stage 11 Fix Please!!!
My machine is overclocked, maxed out, BUT I STILL COLLECT 2 EVENT COINS MAXIMUM, WHAT THE HELL, I DEMAND A FIX!!!!
yeah this stage is very rng-dependent for some reason, it gives you a random track on the midwest with random pick locations, and sometimes i only get 2, and sometimes i get 7
yeah specifically the track you showed, with the start in the mining tunnels. it's an especial pain to do
in my case i get the best results for track 11 if it starts on the dirt path with the high-low fork, and then you still have to check whether the first pick is on the left or the right
After update. dont load this. Nice work. Clear cache game nothing do. When this load after restart game again black
black connection button , a nicely-designed restriction way by gl to block certain region or cheated players from playing games normally , I am black connection button player too . Contact with customer service to fix the problem , but if you ip shows that you're i n China , there'll be no way to fix that problem by custom service
I am not a cheat player
, been playing since soft launch.
There was an update today for Android - v49.1.2a and after updating I'm facing this issue
still no option for 90 or 120fps on sony xperia 5v after this random 500mb patch
Find different routes to take on this stage it's hard and that's the only solution
try contact with the customer service , if not success , then obey the fate . my region makes me suffer from the issue , but still can play most of the game . I played since 2020 , if one day my account goes missing because of the connection button , I'll quit playing this game forever

lexus packs missing
Same issue
After update the game?
Yes, to the latest version on Android - v49.1.2a
thanks!!!
my max after 5-6
I am spending only on evija
btw , if you have successfully solved this issue plz tell me how do you do that
Sure
As of now I've raised a ticket 🎟️ and waiting for CC response
Welcome to the club buddy 
I bought those 50K relay packs, now they r not there, nor my tokens are back.what's going on again??
MP server connecting issues.
Reach out to customercare
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Hi, could you try restarting your internet to see if it stablilize connecting to MP servers?
Is GL still working on releasing 120 fps for mobile or not? @cobalt fern
Dunno
ID: u-94015e
MP is down?
Its happened to 3 times but came on on 4th time
ads error
what was this 450+ mb update about? At least tell us what did you "fix" in this update, cuz as far as I can see it only got worse. Ads rewards issue still exists, plus this new issue started after updating! Do something decent for once will you?
this ds's objectives have very poor contrast
That update was released to make sure every player suffers more issue
and they keep complaining. Also to hurt player mentally 🙂
ID: u-7h62h8
I don't know what's going on but; I can't access the in-game chat, change my name, or even relink my account using GL ID or Google Play Games.
Why aren't there 50 daily tokens for watching ads on Android?
Welcome to the club bro
What is your game version? Is it 49.1.2a?
can you please fix images not loading on android. have to clear cache every time before playing. dumb
still stuck
Wakeup gaymloft
Same with me
Yes
Do we have someone from the discord Mods here?
Seems like a lot of people are suddenly facing the age restriction issue Even though they have provided the age above the minimum legal age limit since the start.
All of this started after the latest Android update - v49.1.2a
They have to reach out to CC and have their age reset by them
Okay, i have raised a request ( conversation ID 4371358), but in the meantime is it safe to play, i mean my progress won't be erased right?
This is my current profile
I don't think it'll reset
Good to hear, thanks!
Cheap labouring
Is anyone from India getting "Server Timed Out" issue while opening the game? I am unable to log in since the last 1 hour
I can literally tolerate an entire season of no new content. But can you please prioritize MP rework. It's unfun af and intolerable, then there's server issues 🙏🏽
Why I don't have ADs for 60 tokens on Android
On Patch Notes it's on April 2026. (Moved earlier than 1st roadmap of 2026 planned month.)
Doesn't show up on pc I believe.
Hello. I last played the game on August 2025 and then jumping back again today. To my surprise, I see annoying popup ads coming while playing Asphalt Legends which was not there the last time I played. Can someone tell me did Gameloft Introduce popup ads in between the time I didn't play, or its because of some device error?
It's been there since pop-up ads were created.
No. It was not there. By popup ads, I mean the ones which appear suddenly and you can't skip them.
i'm waiting graphics unlock for my Samsung Galaxy A26 5G Day 2
Same
So, the game ads probably it's working now.
Cool title images?
So similar to this player I also got a policy update and had restart then suddenly I noticed my name changed to driver. Soo what should I do to get the name back. Also had a guardian email link to the Gameloft club email. Also above minimum age .
Yes it is, I just reported this to customer care, hope it can be resolved.
They said, actualization of politics, hate that, i got that too and i have 20, and i can imagine the politics are you have to be over the 21 like the USA sistem
I done report and he replied but..... Idk
To be honest,If you don't know how to do dynamic shadows well on mobile devices, then I'd prefer you just cut out the dynamic shadows and bring back the ground and car body reflections. Don't keep this odd dynamic shadow at the cost of losing the ground reflections
Only the request remains, but nothing has been fixed yet; we just have to wait for a hotfix for this.
Please fix this annoying problem..have to restart the game just for this
Ads give no gold...
I've updated the game yet I'm still stuck with this screen despite countless refreshes. I use a POCO X6
u-5c49150
Worst season ever
when you open the app info (hold the game's icon and press the (i) icon, or hold the game in recents and press the gear icon), does it say version 49.1.2a?
Wth is going on
I can't see anyone's name even in mp
I'm unable to see any names including myself I cant even chat in club
Pls answer anyone how to solve this
I dmed you I suspect I might know what it is but got to test something
Ok
What happened to the graphics options, there were more options, i wanted to turn on motion blur but no option for it.
what's your device? available graphics options on android depend on your device and how powerful the devs think it is
6 GB Ram, 2.4 GHz CPU
what's the phone model? or the cpu model at least?
Mediatek Dimensity 900
is the update rolled out on Android?
Yea, that's won't happen to Mediatek
Lego event got taken down?
Not for me its still on
Conditions for the LP showcase are still reflected as 18. No change as per hot topics. We have 4 switch players and can't make 18.
For the last couple of months, there have been no ads showing in my account.
Because of new Shop rework, Showroom tokens pack not available,
Please resolve this issue
It was available .It can handle those options
Well, the base profile config isn't appearing. Maybe your device is unsupported now.
It's been a week and still no hotfix, this is really annoying...
Lol
Yo same phone company 👀
Outro version of "Blackhole" music still missing, it should've been played while in the Race Results screen.
Is there any way to solve this?
I have already reinstalled the game twice
few days ago my account transferred into a restricted account and I'm no longer able play private room matches or chat within the club? (even though i fulfill the age requirements ) anyone got a solution for this?
Hola soy nuevo
you should probably contact support however knowing them they'll do nothing
so my account will stay like this?
You'd have to ask them
i did ask them through the support thingy but they are asking for personal documents and not replying properly
Don't worry you're not alone
After the latest Android update v49.1.2a alot of accounts are age restricted
any fixes for it? because the whole point me playing asphalt was to play with my buddies when we have time
...
You can see past 3-4 days messages here or in #🆔・tickets-customer-care
is the issue only on android? if i use another device it will be solved?
I think so, I am able to access my account without any restriction on windows. But don't count me on it of something happens with your progress 
The only long term solution would be to contact CC and get your age updated with some proof
they are asking for too much when it comes to the proof it worked fine till now!
my account is synced throughout windows, andriod, ios
When this game will be working normally again? After this 2 updates nothing is working properly. I don't understand what is going on? Now we have 2 sane events?? #🔥・hot-topics
Why do we keep giving money to this company?
My words, and we report everything and they don't care about it!!
Same here
In EVO special event its showing i have completed 1 task and should have 3 BPs for the Valkyrie but I have zero as visible in the corner.
You did the condition when it gave Shelby bps, later it was changed, talk to customer care maybe they'll give you those 3 bps of valk
I have logged into my windows account and was able to access social features from Android after that. Idk if this fixed it temporarily or permanently, but whatever the issue was it's with android v49.1.2a where we get a policy update screen first then age restriction is applied
Thanks for sharing 
why sharing private document here
Bro shared his driver's licence on discord 
you should've at least censored that photo before posting here
Not sure, but I think the largest police car variant (all black, armoured car) doesn't seem to start and chase with the other police cars behind the driver. Have noticed this in the Himalaya track races of the Frangivento GT65 in the DS
Because he mention any document and driver's license included
But why would you post it here
Post for anyone who has the same issue as me
He will ask for any documents to verify his age
ID people or something like that
Now here as well. Geez what the F are they doing
Should I use this ID?
You have to initiate your own in game conversation with the support team.
The id i posted is for my conversation it won't help you since it's tagged to my player ID.
Just to let you know, i haven't received any response from the team yet but there's a workaround for the issue
Refer this
Best advice
can you open, see and chat in the club chat? maybe the support just thought it was a general connection problem, and saying that you can't participate in the club chat might make the issue more clear to them
@cobalt fern
Showroom tokens packs not available in new Shop rework GL intentionally remove Showroom tokens pack or it is an error?
Response me quickly
I'll ask
Don't forget to answer me Okay because I am very close to maxx my Sian FKP 37 I need 35 BP for Veneno to maxxed
@wide reef the thing you mentioned earlier did work my id is back to normal now thanks! 🙌🏼
Ads still not working correctly , not taking 25% off
Can you tell me how?
Please
Sure, login to your account through windows
Then?
That's it! Just log on to your account through a pc or something then you will have it fixed
After that I have to reinstall the game or it will be fixed without uninstalling in phone
if you are finished with the login process just open up asphalt again in your phone
Thank you so much 👍 👍
instead of thanking me, thank the guy named spider007 he came up with this solution
Thank you @wide reef
Glad to help, earlier I tried to ping all the guys who were facing the issue but I got a 5min cooldown for multiple mentions 
👍 👍
our Hero
i'm waiting max graphics unlock for my Samsung Galaxy A26 5G Day 4
i feel like the reflection on these tiles in india weren't that bright before this season update
@cobalt fern
Has GL confirmed any updates to fix the event and pack errors?
Idk

This makes things difficult, almost 2 weeks with this bug
Redmi note 12 pro 4g snapdragon 732g chipset,high quality setting used to mean smth back then (still in the asphalt unite times),now that I re-entered the game it just has a minor difference compared to performance mode,low quality models,low res,missing effects such as shockwave fog,would be much better if the current "high quality" setting be moved to medium and returning back the high quality option which only misses the flagship stuff like motion blur exacta,which this device and chipset used to run fine when it existed 🙏 (serriously,the high quality preset is pretty much useless rn,and since the chipset could run it pretty well why remove it and have 3 performance presets instead?...)
Now I just need a good PC, oh man 🥀
The one I have can't even handle the lowest graphics settings.
Anyways, thanks brother, for the help and info.
bug report 4: the old ad problem is solved and a new one came, now in career season the rewards are not getting multiplied by the ads, sometimes when I close and open the game the multiplied rewards are given
(bug only happens when the ad served is by rapidata)
Couldn't claim redeem code. The time limit to claim is too short. It was 1am where I live. By the time I woke up, code expired
if you mean the codes from the stream, then they usually only last while the stream is active
i'm waiting max graphics unlock for my Samsung Galaxy A26 5G Day 5
Hero
what is this
Wait for the patch
This problem cannot be fixed on your own.
Oh , got it =]]
i heard someone got this problem fixed by submitting their ID to customer care to prove they're an adult. i wouldn't recommend that if i were you, who knows how they store these IDs. not until they do a more proper verification way than sending your ID to some random customer care guy, anyway
Any fix?
see message above
If it helps
Do you mean GL is storing it until it's get verified then deleting it right?
Do I contact customer care for this, It turns out this was affected to all young players
@cobalt fern
There have been some updates where the loading screen before the race in Osaka looks like this, the map keeps flashing...
Hey @cobalt fern
You didn't answer of my question yet
Why showroom tokens pack remove
Race it
This ad keeps taking the game to a black blank screen. I thought this had been fixed, apparently not @cobalt fern
No fix of this and ads problem. Everyday 60 tokens we claim by watching ads
No, if you see "Driver u-id" everyone + few restricted buttons, then yes you should.
Thanks, doing it rn
If you dont see it, then you're not affected by age restriction.
@viscid iris sorry, some wording typo.
Also cc not responding
I also affected by age restriction and I also submitted my document to verify but they didn't responded
Ok
I cant log in anymore
Age restriction problems everywhere in this game
another successful update
Should I tell my actual ign or nah?
Tell your in-game name
Don't give them your official documents, who knows where it will be stored
I'm waiting max graphics unlock for my Samsung Galaxy A26 5G Day 6
Its supposed to be like this, go buy blueprints for it to upgrade it, anyway not a bug bro
There is no blueprints in legend store or drive syndicate store to buy
They will come soon, u did ds to fast bro
What is the minimum rank required in silver lightning to complete the chapter?
4097
isn't the dragonforce event the spotlight? or is there another one
oh yeah there is the festival of the fire horse one that should start today
okay so they delayed the spotlight on all platforms until 17th because of the nintendo switch update being delayed
And what about grand prix?
Probably same
Okay
Ni
That's now everywhere. Did they hire butchers for the sourcecode?
After the new update accidental 360 happening often any solution?
So far, no one from Gameloft has said anything about this bug, which is incredibly annoying... It's unbelievable how little they care about the players.
Yeah. So idk is only on Android or everywhere
Yes it was working well. There was no need to alter that code
Only R2D2
seems only android, images load fine on steam
8 jumps its hard
For #📅・events
Btw. It's need one respawn from one of the barrels
Can we have a response to this issue mods?
fr
Game Developers are doing their work finee.everyone should pay them extra
I dont know if in the right channel but I wanna ask about accidental purchase
It's taken them forever simply leave something as it was
It seems as though they're prohibited from testing events
I'm waiting max graphics unlock for my Samsung Galaxy A26 5G Day 7
Since yesterday I can no longer create or join private rooms, create my own club, or use the chat, due to an age restriction, even though my account is linked to my Google Play Games account and I am 17 years old.
I play on samsung galaxy s25
Ads just don't do anything when trying to skip reffiling time...
Where are Nevera R paks??? You can play because there are no cards???? So DS is impossible to get to Finnish #🔥・hot-topics
Was reported, should've spawned today
No pack nevera R
is it normal that the pack is 900 instead of 750 ?
reported
Hi, do reach out customer care for this age restriction issue.
Thx Amy
@cobalt fern scamge, every issue channel
If I prove that the game doesn't lag with maximum graphics on my phone, will they unlock maximum graphics for me?
no
Why does the physic change everytime an update it done , just leave it as it is every ramp is an issue now
Game is just suddenly starting to stutter a lot in between races, while playing multiplayer specially. Even when my graphics settings is set to lowest.
Device is poco m6 pro 5g
Wasn't occuring before the update on 9th February
u-678259c
Same
Hello, can you elaborate this "physics change" since the hotfix?
Is MP broken again? Looks like I can't play MP, it keeps loading
Was about to say the same thing, as if the crappy progression wasn't enough, can't find matches too.
I'm waiting max graphics unlock for my Samsung Galaxy A26 5G Day 8
What you mean by max graphics!?
another samsung that has the same chip and graphics has more graphics options (motion blur etc.) than the a26
I am playing the ads all the time but the credit reward is not being captured from it. I had made a video of it and uploaded it but it is only loading now.
You're right, but they don't want to fix this issue, they ignore me.😭
So I'm going to the end with this spam
And you think this is gonna help in any way?
You're just gonna get muted.
english only please
Oh im srry
To be honest you are not going to gain any improve on max graphics im using s24 ultra the graphics looks like same as the mid range phone gl need to optimize graphics really bad otherwise no point
so are you going to fix ads not reducing gas refill time?
Bloody hell fix the adds im doing adds for credits and the screen goes black
Is this intentional or a bug? I got 0 gp. I never had it like this in previous gauntlets. I'm not reaching master because of this.
its not bug, probably your points are too high as compared to that player,its there from starting
Reason: Bad word usage

Thank you for keeping my desire to play alive 👏 👏 👏
I did that like 5 times and the same thing happened to me EVERY TIME.
Update
Apparent "Solution" (Is there a permanent one?): If you're experiencing the same issue as me, simply do a race in MP2 (if the game allows it) and (for some reason) MP1 will be fixed.
another possible solution: play on another platform if you can link accounts. this asphalt android update is quite borked when it comes to server connections
The gauntlet event has disappeared from ALU. It normally ends at 11 am CET where I am, it is 10am17 CET.
Thay finished it now instead of 11
Yes gauntlet ends earlier than usual
Hey i already reported gl about that age restrictions issue. Now am not getting any further steps to do get that fixed. Can I get help for that @cobalt fern can u guide me what to do. Not getting any gmail reply or any response from gl about the issue😔
When did you send a ticket
Hello! What do the green things on the class mean?
it means you have imports or star ups to do
Import parts ?
Epic Import Parts pending to apply.
From the last update, I am not receiving token even after watching videos post any race
Everything is different the angle and way you come off ramps , anything to do with a ramp for touch drive , barriers that you could hit you now crash , you almost have to relearn the track to see what you can and can't do
Dragonforce race does not end as the count down clock stuck
Known issue. #🔥・hot-topics message
try this workaround.
Sigh.. Volkswagen Showroom will fail again thanks to GL not fixing refueling with ads...
Fire Horse race is not counted as "play seasonal event" in Daily goals
Same issue with fire horse spotlight
Wrong drop rate % in Lotus E-R9 multi packs.
Should be 20%, not 15%.
Reference video
Anyone knows where the relay packs of this drive syndicate come on which days left?
And what is total cost of tokens of upcoming relay packs of this drive syndicate?
so uh can anyone on android help me about this
apparently one of my friends uninstalled the game for a week to focus on exam, but when he installed the game again he doesnt have a gameloft club log in option (as you can see in the image)
is there a way how to make the gl club log in option available
he is living in Vietnam btw and he tried to contact customer care as well but seems no respone
My nickname in the game Soldier Boy 75. Today I logged into the game and my nickname was changed to Driver. Why? Please give me back my nickname in the game Soldier Boy 75.
I might be little knowledge, so i m asking @agile lion for this as they live there too.
But i m likely to know this may have to do with a regulation government law on Vietnam that was lately known causes this.
Hi, do approach with customer support. This is due to age restriction rule recently hitting some players too.
Hi, my club mate also tried to reach the customer support due to this problem since Feb 13th.
He still hasn't response yet.
He tried to contact via game chat (no response, total ignore).
He tried to contact via Contact Form. But he has only got an automatic response. No one contacted him for a week.
Hi!
Try to enter the game with your account on Xbox.
Then game should normally work for you on Android.
At least, I know two people who solved this problem this way.
if it works for so many then ill presume as a workaround.
My club mate tried to log in on Windows (I guess) with no luck.
But two people confirmed that this worked with Xbox
When you mean Xbox the account itself or?
This is what AFK wrote to me.
Hey @signal swan could you please give us more details what you did and how?
I am 19 years old.
Ok so the issue appeared when i opened the game on my android so as the game was starting there was a pop up of privacy policies (or something like that) so i clicked ok and entered the game but then i found out this issue as i was unable to see other people names as well as my clubchat etc
Then i heard that it is solveable by opening the game on xbox and i did so and it wokred
Then i simply opened the game on my android and it started running fine from then
thank you
apparently for a while now the GLID login option isn't available for VNese users as not only is the game not served in Vietnam anymore but Gameloft Club is also not available in here
what I think you can try to do is to fresh install the game while having a VPN on a country not blocked from accessing the Gameloft Club (as seen in the image I sent) and see if the option will then appear
pinning in case more are troubled by it.
@cobalt fern the team has not said anything about this visual issue?
i have no info
To hell with such advice.
Reason: Bad word usage
Take one patch and break the most banal damn thing
Reason: stop being aggressive towards Mods and devs
Asphalt seems to be locked at 75hz when I select 90/120 fps
phone model?
Red magic 11 air
hm is the phone has the ability to change refresh hertz?
Yes, it has the ability to change refresh rate up to 144hz, however in Asphalt Legends it doesn't go above 75fps.
Ok, after some research it looks like Gameloft hasn't optimized the game for the red magic 11 air.
if you can set display refresh rate to be exact 90hz, you can try to set it to 90hz.
I just tried to enter the game. It loaded well. But when I entered the Grand Prix, it kicked me out of the app. Now it instantly kicks me out of it the moment I open it.
NVM, I deleted the cache and the game loaded
This is becoming annoying
