#🤖・android-issues
1 messages · Page 51 of 1
Can't make a purchase
Glitch/bug issue: It's odd to see the brake lights of the Noble M600 Speedster isn't turning on while braking or drifting (Except the 3rd brake lights turn on and off). Please fix this.
Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Why can't I see any multiplayer or any other seasonal events?
happens often. usually means there's some connection issues. restart the game, wait a couple minutes, try connecting to a different network etc.
After watching an add it takes like 5 minutes for me to be able to watch another
@solar quest @peak lion
ads not working properly
we've to wait over 1 min to watch next ad
its not only my problem,many players have same issues
Also, game now behaves like it has memory leak and crashes often
Did anyone not receive the tokens from the ultimate pass?
@solar quest @civic notch I'm vimal
My query is still not solved.... Even after updating the game, same issue occurs...
I'm still not getting ×4,×8,×6,×12,&×20 multipliers in level 6 of porche 935 event..... Why?
We're loosing so many credits, after watching ads..... Solve this issue as early as possible
Don't just focus on collection of real money, Do focus on solving queries.....
@jade knoll 
In android the stairway for genty akylone did not appear for me though i have required cars can you please check it
Music bug issue: Outro (after race) music of DJ Gontran is still missing on the Game unfortunately.
Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
I still can't choose another sponsorship.
as in your only have the credits + tokens one? that means you ran out of all the sponsorships the game has. and yeah, it doesn't have many of them
I can't imagine having played all the games. Anyway, thanks for the tip/explanation.
Same to me
loading forever again
Why the hell can't you check the car sticker?
Why are some cars I've never used before have just 1 fuel the first time I look at this screen?
you will also have to pay 😂
@solar quest @keen elk
Buy pass 😌🤣
Where is the credits event?
dynamic shadows on sd865
if u know u know 😎
Hey, I am unable to purchase the new decals for the cars.
They just don't show up as an option to purchase
Offerwall sakks
Is this really how it should be? We spend already enough time for this here. Now token for playing other games and spending again multiple hours. Our families will be so thankful
Hello, I'm having problem with ads on all of my Androids, ads cannot be watched to get free tickets, ads for getting credits are working mostly fine, but sometimes they dont even show up
Same issue here with the ads
Special Hunt, stage 6. Always, always a 3x credit multiplier. What happened to 12x, 20x, or other lower-value multipliers? This has been going on for several days now.
Once your base credit reach 7k8, you will only get x3 multiplier, its recommended that you should only grind stage 5
Chales.
Playing game FOR 30 min
Still ads unavailable
Solution?
grand prix is crashing the game. it worked yesterday
?
Me too, grand prix crashes the game
Same here, GP crashes the game.
Maybe devs should spend more time on game code than on 3D car interiors 
Same..
Go to settings clear app data then open
Same for me , i can't enter GP without crashing the game
Gp crashing the game
Yes cant play gp .. everytime it crashes
same problem - game crashes if i try to get in gp section
Why is GP crashing?
Broo what's going on 🥲
Stupid and bad game.
We didn't play.
GP doesn't work.
Every update have many errors.
Entering the GP cause's the game to crash
I cannot access the GP. The game keeps crashing
Me too can't access the GP..
Game is crashing as we try to enter gp section
Why nobody read the mod info ????
seems like I'm not the only one
GP crushing the game can't enter to play the qualification
Same
Bugs
- Gp crashing
- Mp2 - C-75 rank bugged
- Not showing ads (for ticket refills and car fuel refills ).
@peak lion @solar quest
GP crashes the game, tomorrow not qualified.
🥹
Gameloft do you mind? GP does not work since the qualifier has started. Keep events low if you can't manage them simultaneously !
?? Xd

- Still there's no key given yet for brabham
For those who cannot enter the event, do not click on "let's go" just double click on the event.
Not working 😕
Hey i can NOT open Grand Prix at all on all platforms. Its simply crashing then. What the heck have you guys done again @cobalt fern@solar quest
I want you to be fair if you can not fix the GP issue before Qualifying, then restart the entire event for all
How strange, I was able to enter.
What is that weekend message in mod. If my job has an issue i have to work on the weekend. And you say its weekend so sorry. WDF
It's normal for weekends to be off in some countries. We'll just have to wait and see if the qualifiers restart for those who haven't yet qualified.
If someone has spent money for BPs. Its simply lost then because the loyal software engineers do not work on weekends? Think about this people. No they ve spent it and can not ride qualifying. Explain it to these folks
Double clicking has no effect
Then pull the servers completely on a weekend and the game opens Mo Fr 9 to 5. The moment real money gets involved in gaming i do expect the fine gentlemen to work on weekends
I can only tell you that they are aware of the problem and will not allow it to be fixed without compensation (I think). Be patient, don't get too far ahead of yourself.
The same thing happened with the Maserati GP. It had a bug, and when they fixed it, they offered compensation. I won't say it was the most ideal thing for the community, but they continued to show that when a mistake occurs, they compensate.
This is an issue on Chromebook, but since there’s no channel for ChromeOS issue reports, I’m reporting it here.
Even when set to fullscreen, there’s always a gray margin at the bottom of the screen (including during races).
Ads unavailable for Huawei accounts since last season
game always crashes everytime i go to grand prix? how to fix? or atleast when is it fixed
But WHY they always need to fiddle with the code before the weekend. It was working fine yesterday
Is the early e upgrade evo issue with the chiron solved? @cobalt fern
I can't play gp
whats is happening with ads on android cant see more than one it says no ads available
You're not the only one, the same thing happened to me.
Remember, we only have an opinion from the perspective of players; we don't really know the context or the situation, both in terms of the game's operation and the programming at the GL offices. I'm not trying to dissuade your annoyance, but rather to give you a more thoughtful and concrete perspective.
Shhh.......
Until Monday 😒😒
New quit game button
Re install, fixed after installation
1 min gap between each Ads now... 🤷♂️
For GP, just delete game data and login again, it fixes itself after opening the game.
I have the solution and it's working 😱😱😱😱
If you have a Hawaii phone you ars good if you don't You need to download HMS core and Hawaii 4store and log in to the game from the Huawei store
Problems event
Does anyone know how to sync to get tokens?
Impossible to break the police cars in all the chase stages, is it normal that this season is only filled with chase stages? UID: u-2f55f0d Would anyone be able to answer this? THANKS.
@unique elk
So we are going to have to miss grand prix because of this bug? I do not have a different device to play it on. I won't be able to qualify if they do not fix it until Monday. They should extend it because that's crazy if we all miss out
To make matters worse, I spent lots of tokens on blueprints.
I actually play on PC but career stages are the same. You will find quite a few stages that involve the police chasing you, just learn to do 360 and SW knockdowns. These stages are actually very handy for the SMs involing knockdowns
Yes, this Chapter is police chase only. And to knockdown them, you can use Shockwave or 360°
My computer doesn't run Asphalt 
Exactly, it doesn't work, I don't know if it's a mobile or personal player bug
It affects all platforms so it's not a player bug
Grand Prix crash
It's too frustrating to do special hunt with this issue
Same I Got This Happened
Glad to see I'm not the only one affected by that Grand Prix glitch
This isn’t an Android-specific issue, but the total number of carrier flags is incorrect.
Career my man ,no charge today
Same issue
yeah ads are taking a lot of time to appear, i hope they are aware of this issue as well
i contacted CC
and they replied in the way that I'm not getting ad rewards
they replied as i expected(clear cache/update webview app/restart game etc etc.)
peak cc
done it already still doesnt do anything , its an issue waiting to be resolved
yes,i clearly mentioned that whats exactly my problem is, but still they replied out of context 
is this after trying to open grand prix? if yes, see #🤓☝・mod-info
how old did you say you were when first logging into asphalt (and how long ago did you start playing)
Around 2020 im not sure.. I am 18 now..
Game crashing all the time!! When I try play GP game is down!!
I'm on android it works normally
see #🤓☝・mod-info
Thank you for info
Even if they are aware I don't know when they will fix it from months windows doesn't have unlimited ads they still didn't fix it
The ads bug on android is very strange, because they run almost all the time after the races, but rarely when it comes to tokens and credits relay packs and also fast forwards. It should be quite simple to fix this, but either GL is deaf, or it's a conscious strategy to force people to spend their tokens in the fast forwards and wait to see how the majority reacts to that game change.
now it doesn't work anymore...
It didn't work for pc
see above
if you're on steam version, try deleting the gameloft folder from documents and trying again. if that doesn't work, then you'll have to wait until monday for news from developers
Monday... After qualifying time? 😵💫
it's the weekend right now, developers are out of office. i hope they restart the gp or something
Lol Developers don't work at GL! If they did, we wouldn't have so many bugs!
what, you want them to work 24/7? lmao
I pay for a Legend Pass, it has to work. And when it's broken, it has to be fixed quickly! Not wait until the event is over!
ok karen 
I have start my account on Steam but I have this problem on my phone
jliza100 was softbanned. | scamge
Stop accessing my account @
muttley_a9
Access it 20 minutes later, I need to complete my gauntlet
No ads for me in the special hunt 😕
fix ads problem, I have a hard time getting ads for daily tokens
App crushing while I try to enter grand prix
see last message in #🔥・hot-topics
@lunar swift ty
so update on this: they'll reschedule the grand prix and compensate everyone affected on monday #🔥・hot-topics
It will be interesting to see what compensation for a broken game... 200 tokens? 
There is a bug on the second race of 7 escapes' career mode. Police cars can't be demolished and as soon you touch them you die ...
Yeah I also have this issue I don't see the grand prix second round
ads not working properly
we've to wait over 1-3 min to watch next ad
its not only my problem,many players have same issues
@unique elk
i think it ended? they'll reschedule it
Same
What now
Im facing the same issue
Same here
Me too
Game is not working again?? #🔥・hot-topics
My network is perfectly fine 40mbps (download and upload) with latency of just 30 - 40 ms.
Same issue
Same. I was about to get back to grinding for the last Epic for 935
Maintenance keep calm everyone
Same issue here but i think they are fixing the gp issue
Hmm nice
Same here: please make sure GL that your network and servers are stable.
And I thought I could get back to the game, not a very good first impression 

when i checked to find the grand prix it was nowhere to be found i tried to do my usual routine practice in private lobbies but it said connection error any ideas everyone whats happening?
tldr: servers are down, it's not gameloft's servers so all they can do is wait until amazon fixes them
in certain levels on career's hunted mode like the one on scotland there was no police to be seen instead its a normal race im the only player
the police are bugged this update
We want compensation. I purchased legend pass. And you guys are wasting our time.
amazon servers that asphalt uses are down. gameloft can't do anything about it because they don't own the servers, amazon does
That’s understandable, but as paying players, we shouldn’t have to face downtime like this without compensation. It’s not our fault Amazon servers are down — we paid Gameloft, not Amazon. At least acknowledge the inconvenience for Legend Pass users.
but at least in my observations hunted mode isnt available in my game instead they give me the normal classic races but im the only racer theres no other npc players which is good since i dont want to deal with those indestructible cops
what is this? does this server problem affect everyone
Im also facing the same problem.
AWS is the problem
They r down rn
It's causing everything to crash from Roblox to Asphalt Legends to even the McDonald's app
I cannot open the game. Connection error. Just like above. On any device🥀
But that doesn't matter, F2Ps are loosing their time for several limited events like Porsche Special hunt, Gauntlet etc. Can you compensate that loss? Can you compensate it by gifting all a Legend Pass?? Ofc not although that's just a little changes for you but for others that cost real money.
Talking personally, I am one eip away from porsche key. Can you compensate that??
Reminder : #🤓☝・mod-info
It's not their fault tho it's AWS
So AWS gonna compensate them due to their loss so they must compensate us. Or AWS must gift us subscription 😅
Channel isn't for discussions, go #🏎・general
For a company like Gameloft, renting all your servers to a single cloud provider and furthermore in a single region is a major architectural fault. Redundancy should have been implemented across at least multiple regions and if possible with another cloud provider like GCP or Azure 😒
Not getting connected whereas connection is too good
Connection Error ... Happens Now
Plz Fix 🙏🙏🙏
After all the chaos caused by the last Aston Martin DBS 770 Ultimate Grand Prix that had us worried that we thought it was going to go ahead and that those not classified due to the error were going to be left forgotten watching how the others obtained the key, now in such a short period of time, hours later the server was broken, we already know the reasons, but I would like them to do a survey of how they are going to reward us for all this with generous rewards not with what we are used to.
Game working again!!
After hours of being unavailable, they charge for having a pass to earn more rewards in less time, and these things ruin the advantage of the pass, and the worst thing is that the Grand Prix is still unavailable.
they said they'll compensate and reschedule gp, calm down
The question is how? Will the reward be fair? We wasted time qualifying for a GP that was dead and isn't even available yet, and some people have five passes without access because the server was broken. You don't have access to what you paid for, and that ruins the effort you made to pay and the time invested.
wait, did someone buy the legend pass 5 times while the servers were down? tbh that's on them, but they should contact customer care to ask for a refund or something
I think asphalt unite is down because of Aws ( Amazon Web Services), it's just my prediction since I heard a post about it
it should be back up. see #🤓☝・mod-info
update GL shop free gifts (to Mustang or Stradale or STH)
There are 5 different passes, overclocking, multiplayer, events, Hololive, ultimate pass, season pass, the season starts and they sell us passes to whoever buys it, that pass has a maximum duration and then problems appear every season and in the end your passes are cut short the time you can use them and then they just apologize and give you useless Blueprints and a pittance of tokens and credits
Server is up
GP is disappear
This was Aws fault now not Gameloft!! Also many Applikation don't work and Games also!
Who cares who was at fault, the point is that the season time keeps getting cut and the passes become unusable because they can't be entered into your account and the price you paid for each pass is the same as if nothing had happened and everything had gone great.
Channel isn't for chat
You don't understand anything, and what is happening atm. But it's ok!
And yes it's matter what is causing that game is down!! And I have also passes and everything.
@spare drift It is true that not being able to log in makes you not get all the rewards. Anyone who puts a lot of effort into it is affected.
I'm also affected that's the point. Have 270 cars and play daly. But this time is this bug not Gameloft fault, they can nothing for this. Because is globaly issue with AWS and other games and aplikation.
theres a new livestream for the hololive but how are they gonna play if ghe servers are down btw the servers are still down
how are we gonna redeem the codes if the vtubers will reveal us redeem codes
Game is working!
1-3-5 error code usually means it's on your end. try a different network (mobile data if you use wifi, or vice versa), disabling your vpn if you use one, fully closing the game and opening it again, restarting your phone
where GL shop new free bps
Why tokens ads is still not available?
I need to claim codes from my friends, and suddenly this interrupts me. Why? Any reason to wait a minute?
Idk but do what it says. If it still doesn’t work try with another browser or use incognito mode
probably some ddos prevention measure
Could be wrong player id check with friend
Anyone else having trouble to connect to the game ?
Yeah
I'm excited that I can purchase a new decal until I hear it's down again 😂
Can not get past this screen currently. All platforms
aws server still having issues
Yes same by me Game not working again.
Oh no, we're affected by AWS too
So the info that GL is on AWS servers is new to me today. Never stop learning
I heard that Amazing Amazon had a lot of issues over night. We can't blame GL for that right?
And I guess that's why they always have lags!!
bro i still haven't do gauntlet today and its already 1 am here i wanna sleep
Maybe Amazon can send some token and credits to GL? 😂
Let's try on that😁
Amazon giftcards for all ALU user. Wouldn't hurt Mr.Bezos
Game is not opening due to server faults, how long for fix? Unable to collect redeem rewards because of this. Im guessing they'll be obsolete when I can access my account!! Great effort GL
The problem has not been resolved again, it won't let me log in.
#🤓☝・mod-info Not their fault this time. AWS down so it affects AL and several games/services as well
@sleek kelp it is their responsibility to provide stability and working servers irrelevant of whom they're contracted with. Today's problem is one of many recently and it should have been resolved by now.
Aight then I'll tell them to fix an issue that Amazon themselves have to fix
SLAs are part of a appropriate risk management. if GL does not have them for AWS, who's fault is it?
@sleek kelp It shouldn't matter whether it's Amazon's or McDonald's servers. The responsibility falls on GL to rectify. I understand its not their server farm but GL chose to employ them, therfore responsibility is GL. Let's hope GL are transparent and proactive in keeping us informed
gameloft didn't "employ" them, they rented the servers. that's not employment, amazon still holds more cards than gl
@lunar swift I understand your point, let's hope it's resolved soon
I cant log in It says connection error even if i have 5G wifi. I tryed 5 times please help
#🤓☝・mod-info amazon servers that asphalt uses are still having issues
Hmm I wonder how long it gonna take to fix 🤔
Hey , I think Gameloft should give compensation rewards for this situation to every players
And add more time for events coz time is moving!
I mean it's not practically their fault tho, so I think it's fair we don't get rewards
This is why I'm not able to get the 2019 Porsche 😭
Everyone with connection issues, thought it was only me fr, came here as a last resort
Hey! I have a question, what's going on with the Porsche event? I was a few credits short and I was already getting the key, but now I can't because the server is down. Does anyone know if there is already a solution for problems of this type?
Wait for the servers to back up, I think
God
I just wanted to join the game because of the hololive event 
No connection on Mobile / Windows, reinstalled on Mobile, no difference. Forget the GP, what about the 935 and hololive 😭
@stuck tapir amazon servers are down, check #🤓☝・mod-info
as well as the link in teioween's post there
No its the same thing for me as well but the prob is everything else is fine
yeah there was a brief moment when i sent that message where the servers were back up, but they're down again
I have not been able to play since mored than 24 hrs like my grind is lost now
We need a huge uk compensation for this like more thand a day is too much we need to protest y'all
Someone ping me when they're up again
Hi all, just checking if anyone has come across a fix or workaround for the connection error. Any updates would be appreciated!
They've downgraded to Impacted, but still no connection 😭
No workaround because AWS issues, sometimes you might be able to enter but you'll still experience a lot of server issues
I haven't been able to get in for more than 12 hours, forget about any issues once I'm in 🤣
Yo why can't I connect to my game rn guys? Is it me or everyone
#🤓☝・mod-info amazon servers that asphalt uses are down
Thanks for letting me know
There's not enough time for me to get the Porsche now 😭
How ?
Reason: Bad word usage
Still not working?
Still
What is said about the servers? Still nothing?
Looks like the outage has cost me redeem codes. Unable to access game for 15 hours because of server failure. Come on gl, sort this out, it's pretty disgusting customer care to stay so silent.
That's not even funny I'm happy I got the rewards though my friends in Discord send them soon as they came out during the live event
But no lie that live event ended way before the outage started
@unreal scroll same here, but I haven't been able to access the game even b4 they were released!! I've been trying all day
What do you mean just go to the Google Play Store and download it if not just type asphalt Legends Unite download in your internet browser and it will show you which Play Store you can get it from
I'm pretty sure they meant the whole server is down
Down through out the US, Pakistan, and India
AD isn't fixed yet..
It's up in the US now
Not work
Problem solved also in EU now
Server Down again ?
have the same connection error when launching game
but it'll enter if I press Retry 
those codes were only available while the hololive streams were still going. once they ended, the codes expired, as intended. it just happened to coincide with aws issues
when are they gonna fix the ads not available?
The daily gift is wrong. It's supposed to be the Nino
Where's the ads????
im getting them. at least i could get them to refill a ticket
No ads
Ads that automatically take us to the google play store makes the game restart without giving me the reward.
Where are the ads? There are no ads for daily packages, ticket top-ups, or credit multiplication! This game is getting harder and harder.
didn't they lower ad rates a while back?
2 days no tokens ads pack :/
@peak lion @solar quest there is no ads(not showing after one watched & taking longer time than usual to appear next ad option) in game (cars refills as well as tickets refills).
Its high time you took action on it.
Theres ads on the game appear rarely, where u cant close them off unless u restart the game. (When normall the closing pop up opens, the small X button doesnt appear no matter what, forcing u to restart ur game). They are also false ads saying things like "just do invesment and gain ____ amount of money by goverment" under the name of Turkish Fuel companies
Region:Asia-Türkiye/TR
Device:Redmi 14C
for the fake ads, you should screenshot them and post to #🎞・ad-issues alongside your region, platform (android) and gameloft player id (top-left corner on the loading screen)
Thank you for telling me
I've already maxed out taycan turbo s, but the shop shows me a taycan epic import parts. Is this a bug or not?
do you have epic in import parts?
@peak lion @solar quest I've got 3 bmw hommage Eip.... But it doesn't show..... It shows i need to buy it.... I cant upgrade
It shows I've got the eip....but when try to upgrade there's no eip...
Ramps are acting weird. It just flips my car and it's not only on one track. It's certainly a bug. Please fix it. 🙏
yeah you should trade it in
Hello, I have a Redmi Note 14 pro 4G and this graphics settings, but I have no reflexions or car headlights. Why ?
graphics settings are weird in that their max setting is adjusted per-device. so even if you max everything out, if your device isn't flagship, you'll get low or medium at most. and helio g100 ultra isn't the most powerful mobile chip. from what i can find, it's actually a bit worse than the snapdragon 7s gen 2 in my redmi note 13 pro 5g
Ok
I completely lost my it was connected with gameloft id u-71c79d how it will be recovered?
How to get my gameloft id u-71c79d
have you tried contacting customer care?
Yes i am contacting customer care
SD 732g solos-
Still the car physics when going off barrel roll ramps is all over the place , please fix
can confirm it still happens
hint: when your car starts slowly barrel rolling off a flat ramp, hold down the brake so that it stops
ads not working
player u-83gcc4
I think ads is gone for good, no one bothesr to fix it 😅
Are police meant to be unwreckable 😪
And can kill you in one touch?
Game cuts out to loading screen mid race. Great way to lose gauntlet lol
not getting ads on android
Same here
Devs aware
I think ads' pattern is...
1 accessing game, 1 ad
if you want to see more after seeing 1 ad, turn off the game, wait for some times, and turn on again....
me too
*modifying
You don't need to turn off, but need to wait with playing asphalt
Wtf is going on with the cops in the career, I literally can't knockdown them and they keep knocking me down
showroom bugged
uhh it just cost 45 tokens but confirmation ask wish to spend 50 tokens
known bug
It's really cool that the developers know about this, but where is the hotfix?
I literally can't 100% my career because of the last huntdown
hotfixes always take a while
When there is a problem with IAP, the hotfix comes immediately xd
there was a problem with iaps?
Yea, it happened several times
Not in this update
I have a similar problem but there's no cops in career

There are no cops in any of the races, not even in the getaway races 
I doubt that if you complete your career 100%, the security will leave you 
Bruh 
not sure if it was reported already or not, but I noticed some kind of bug in Gauntlet. Displayed + points for a full win challenge is not always same as final result. I saw +10 as a maximum but got +20, or vice versa.
Actually this is not a bug..
But 2 barrel rolls at once in Paris?
Are you serious Gameloft?
It's possible
how?
If u on manual go n hug the wall before the jump, if touch drive, turn it off for a while before the jump and hug the wall and go back to touch drive
Why are the jump stands' heights so low...
you should probably post a video showing how to do it
Give me some time
I think your solution is similar to the last w12 event solution
Idk what's that but here's the video
It has been 4 days since I am complaining why you people are not able to activate my ID u-71c79d.
Whenever I try to recover the account, a new ID comes up every time, whereas the original ID u-71c79d is the only one that is not found.
My club will be ruined if I don't get my id u-71c79d
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
I have complained here as well
I didn't receive the rewards from AWS
I haven't received the AWS rewards.
im not sure i have received the aws rewards either. u-5492f5
fr, i came to this channel to look for this, i hope they can fix this soon
Mp2 , whenever i click leave..... The game crash..... Also, whats the leave button for, I've accidentally clicked it, losing all my hard work
the leave button in the pause menu?
No.
which one then? can you send screenshot?
oh that one? i think it's in there because it was first in mp3 (team pursuit). if you're syndicate and lose both of your lives, you go into spectate mode, and you could either wait until the race is over to get better rewards if syndicate wins, or leave early to only get the rewards from security winning. i guess it doesn't work that way in mp2 team races
Body is black for some reason
that looks like carbon fibre
Nah ,Johnny has to wait for the others to arrive
But it's not like that 😭 on PlayStation it's all the same color
oh yeah you're right. the texture just looked carbon fibre-y but it's actually not (screenshot from steam version at max settings)
I know, idk why is black, look's soooo bad
can confirm that on steam, the bug happens on the very low preset. low and above it's the same color
specifically it's the dynamic lighting quality setting. on low the carbon is black, on medium it's gray
Still not working. I see this for minutes and nothing is changing
whenever i finish watching an ad, game crashes and reward is not given
Why when I opened the game now it started as if I had reinstalled it or deleted the data?
It also showed me a message at the beginning to link my account with Google Play Games (which works when it wants to)
Game keeps closing when I mistakenly touch leave button.
Still waiting for AWS outage rewards. I've restarted on 3 different platforms - is it just slowly being rolled out or do I need to put in a ticket?
Experiencing problems with relay packs
I wonder when are they going to fix this lag
For me. I just go play a race and the ads come
Ads failure. Every time you play an ad for credits it fails. The only way to get out of it is to restart.
Tried not working
@agile lion I think you had the same problem, was there a workaround,
Its intended, all second phase stages ask for the Civic
Any mod looking into this ?
Still the same error in ad relay packs for tokens in android
the devs are aware, and the mods asked in #🤓☝・mod-info to not report it anymore
Ok, thanks for the reply. Will await further action
did the game start to majorly stutter, including the menus in the last 24 hours for anyone else?
looks like the phone starts to overheat immediately after you launch the game for some reason. SD 8 Elite here
Guys wait atleast 1 year for ads to be fixed.

No satisfactory reply from CC don't know why reply is out of context.
Events almost up...... But This is still not solve for me..... Bmw eip disappeared
That's an evo part you have to gold the car to be able to use it
what phone do you own😭 😭
that's an evo part. evo parts are purple and look like a ticket. eips are gold and have the car's front on them
Hi, my phone has been overheating for the past few days and the battery drains quickly.
The ads work, but I have to wait a minute or more for the next one to appear. Sometimes I have to restart the game because the ad freezes or a black screen appears with no close button. I'm also forced to watch two ads to get a reward.
Hi can you fix ads problem today
Hi guy
Can you fix ads problem today
I'm not the moderator for this channel. Im facing ads issue too
So GL still not fix this problem
Reason: spamming after having the answer multiple times
I just wanted to see my race record and this happen 😶😶
they always take weeks to fix these kinds of problems. be patient and don't rely on ad packs and credit multipliers in the first place (unless you're a beginner and you use these daily car blueprints in the shop). gameloft is motivated enough to fix the issue since they make money off those ads
Already 250x10 tokens given with redeem codes this season before the ad issue. Im sure they will fix it soon
Motorola one macro
The cops in career races are invincible and if they touch you mid air you die. Has anyone else experienced this?
Its already been reported multiple times dont worry
anyone having problems of both multiplayers not showing?
I bought the pass and didn't receive it
in this case you go to customer care, they'll activate it for you
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
I'll hardly get any response on the weekend
but that's the only way to get your pass, so reach out to them
Multiplayer1 is totally messed up for me. They starting like crazy and Finnishing so fast ... Again new haking?
Nope it's just the too op evo system on the ferraris
yeah for the last few days the phone starts to overheat immediately when you launch the game and everything stutters, including the menus.
Gameloft ID: u-520c4h
Device: Samsung Galaxy S24 Ultra
Bug & glitches issue: Daily race, class cups, Credits heist are missing, tried restarting or clear cache. Didnt work 💀
are they back for you? i still have them. u-5492f5
no comments on overheating/stutter?
i think a phone model would help
S25/SD 8 Elite, had no issues whatsoever prior to 2 days ago. you could play as long as you like at maxed out settings
did you get any os updates before the overheating?
nope, just randomly started out of the blue
and there are no performance issues with anything else running on the phone
including other similarly-demanding games?
yep, ran some demanding apps/games just to check and there's nothing happening, the phone performance as it always has but with Asphalt it's an immidiate overheating/slowdown/stutter
what's interesting is that according to the system monitor the CPU/GPU usage is normal and there's no drop in FPS on the monitor itself (+/- 5 fps) regardless of the setting but the game feels incredibly choppy and stuttery right out of the gate. this is happening on 60/80/120 equally
True game is suddenly thermal throttling the phone
I see Vanda players complaining about the SF90 Evo🤣🤣🤣
@unique elk see above
I just discovered this today, if you press the leave button at the end of the race in Team mode, you game crash and kick you
I don't know if it is because of the low graphics, but the Porsche looks like it is toned down in the garage but in the race looks normal
Game has been lagging on my Android phone, even at the lowest graphics setting with cache cleared. I really don't know what's going on here.
I am also experiencing the same thing.
Yesterday it was still running smoothly, but today it's getting laggier.
And the issue was?
crybabies😭😭😭😭
In a android Issues, sure
Am I the only one whose game won't open? My internet connection isn't bad, by the way.
Facing something spécial :
Using kishi controller for years, on Android and iOS,.
This morning, impossible to use joystick or directional cross on Android (other commands of the controller work)
And all perfectly works, including direction, on iOS..
Is my connection bad or what the events aren't there for me
bad connection. a bunch of people report here with the same bug every week lol
😭🙏
Any idea when the immortal cops on hunted missions will be fixed ? 
no eta
No idea

update the game brocacho
Update what
the game
It's already up to date 🥀
My wifi has been lagging for a while on other games also so I think its a wifi problem
any acknowledgement of the throttling/overheating/stuttering issue? the game is unplayable on the top hardware
same, even after clearing my cache, restoring the game data and restarting my phone. can't seem to launch for almost a whole day now
Why I can't Knockdown police cars in this stages it's impossible to complete 
This from other stage and same problem
known bug
Literally the same situation for me
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
Can someone tell me what's happening?
Facing something spécial :
Using kishi controller for years, on Android and iOS,.
This morning, impossible to use joystick or directional cross on Android (other commands of the controller work)
And all perfectly works, including direction, on iOS..
Update : same problem with a brand New kishi V3 controller..
Ive been playing on android logging back after a long time, and there are many bugs
1.In the chase mode the police are not getting knocked down at all
2. In some races in career season the NPCs dont even spawn
3.many minor issues in career
Still no Ads on Android
I signed up for the Ferrari ESports event last night but have yet to recieve a confirmation email or the in-game rewards, is anyone else experiencing the same issue?
I think thats how the game works now, less ads = more money spending. They used to fix this ads problem pretty quick, in 1 day or atmost 2 days, but now they dont bother fixing it, or they are ordered not to
Ads have been taking way too long to load between one and another. Am I the only one facing this?
Did you using mobile data?
My internet isn't the problem, I can assure you
No you are not alone, it can take a few minutes before there's a new one.
Looks like they are trying to push us to use the offerwall
It is man this new version asphalt needs better internet speed I think the app has a network syncing issue so normal data connection can't enough to load ad fast so if you put 100 mbbs wifi it will work normal I have tested that's why I'm telling you normal data connection or wifi can't do anything I think gl fix this next update or something
Can yall fix this car, it seems to need an update, it never wins! Look at this car. Does it look like it should lose everytime come on now...
What.
I'm afraid that might be the reason, atleast it's the same that I thought of
If I understood your message correctly, you're still assuming I use mobile data, again, I'm not, my internet isn't the problem because this issue never happened before to me
I'm not assuming you're using mobile data or wifi I mean this latest version of asphalt app needs Better upload speed load ads normally like before like I have tested normal mobile data connection and wifi it's not even works properly then I have tried fiber then the ads loads normally i think it is network syncing issue they will soon this fix
they didn't included it in latest hotfix
I think everyone needs starlink! So horrible man
GL needs a better team instead
Okay, I understand, what a shame
Ads still not working
So it's been a while since last I played the game and I played the escape race but it is just impossible. The police dont get knockdown and bust me with a single hit and even in air or besfore the race even starts. I tried full nitro and 360 to knock them but nothing happens. So is there a solution to knock them and escape or it just becomes impossible
Just wait for the update.
broken this update. they released a hotfix that supposedly fixes this. see #🔥・hot-topics
Ive lost my account somehow even tho its linked with Xbox and gameloft id. To put it mildy, its been REPLACED with an account that is garage level 3 and isn't even mine and now I have ZERO access to the account and whenever I re-log in with gameloft id or whatnot, it keeps giving me the garage level 3 account. I also uninstall and re-installed to try and gain access like you guys said but it didn't work. I CAN provide gameloft ids altho I dunno if that will help. I can also provide anything needed
After the update the game is not loading anymore on android. I started this on google play on my PC 10 hours ago... After restarting a few times. Internet is wired and stable.
Customer Care only can help you, posting here won't change anything
Did it work? sometimes it recompile shaders and it takes time
I alr did and you never know, it might change smth
Ads that take us to the play store restarts the game without giving the rewards
maybe try exit google play games from system tray and relaunch
Ads not working
Fix ads on android!
add legend fund to gl shop pls
Fix ads on Android & Huwaei Appgallery Asphalt Legends
Are ads working now? The normal ads you get after races
Lemme check also
It works for me, but not as soon as i claim the first relay
Like just go somewhere else in game for a minute and come back later to "recommended" section in shop, the "watch ad" button is there.
Yes, it seems to be working now. Thanks!
???
Why can't multiplayer be opened while the others are okay, but this one can't be opened?
It's reported, devs are aware of it
I'm spamming brother in doesn't let me click
The ads still not working to my device 🙁
Uhmm
Wait for it, at least 5 mins
Still not working I waited 5 m still no watch ads button
Did you wait in that screen? What i do is wait in another menu then come back to that and button shows
Nope I didn't wait the screen time, i played team pursuit 3 races.
ads not working Android Galaxy S23 ultra
I tried to join the game 30 times today bruh
I'm in my office atm
@cobalt fern please fix ad problem
I work in tourism, can't do that
hehe is just a mod, they're not a gameloft developer
@ruby cypress Asap
what are you doing lol
?
Bo May
😭
bro why are you so upset about friggin ads not working
Dev please fix this
@cobalt fern help me i can't log in to the game even though my wifi is working just fine
I've tried it like 50 times already
Try a different network or reboot it, if it was a game problem you'd see many reports here and in general channel all at the same time saying they can't connect
Okay
as for me it's not working at all
My adds are ok
i am playing the mp1 right now did not see any multiplier in any race
O I see its multiplayer player adds
When this happens try login with vpn same thing happens to me often
Issue solved, but needed to fully reset the phones.
From monday to Wednesday the game was working well, supergood. Today is overheating again, like past week
Ads are supposed to be working? Because I still am not getting any
Same with overheating issue but started since hotfix and now is MP so 🙏
@lunar swift Blue and yellow
+1, token welcome gift ads and car fuel skips ads ain't working atall
why aren't the ads working
Because that is how the game works now, you all need to live with it
The new age of Asphalt doesn't need free ads, it needs money
I tried to run the game with vpn about 17 times but it didn't work
Bru its unbreakable
you can only knockdown cop cars when you are in the ghost mode, specifically in the yellow blinking zone
@lapis lagoon But what about Career? You cannot knock em down
I CAN'T KNOCK EM DOWN WITH 360°, SHOCKWAVE, LANDING ON THEM OR FORCING THEM TO WALL!!!
@NoobVitor_Sonic I have the same pain with it
fix legend store cooldown
didn't they fix them in the hotfix?
I don't know
it came out 3 days ago, so after your video
still a bug ig. besides he was talking specifically about the event and not career, so yeah you can do that
Oh ok
i know this is probably because of the different eyes(?) locations, but this probably still shouldn't be here
ads still not working
will the ads going to fix ?
They'll ned time
This about explains it
What happened to Daily Events !
Where are those hiding 
when will there be an advertisement why is it not working
Lost human rights
I’m trying to login with a different google play games account(in search of my old account) but it is not letting me do it. It just automatically logs in with my current account. I’ve tried removing that email from the phone entirely, clearing game’s data and even reinstalling it but it still loads the progress of that account. Am I doing something wrong?
Try changing the "default account for the game" [choose your desired account for Asphalt] from Play Games* setting, it might solve the issue.
Did that as well, still no change
Game and servers are down again #🔥・hot-topics
I got same error entering to mp on Steam version
8/10 gas tanks wasted waiting to play
Does anyone has solution to it i tried clear data clean install everything but it keeps logging into my second account..🙏🏻🙏🏻
Even in google play games on pc its the same error keeps giving account conflict error
only customer care
login with'link with code'(if you have main acc. active in any device)
Guys I found the solution to the account conflict issue
Dont go to customer care instead reinstall the game (for huawei users install the original version not the one in the app gallary)
Gl login/google/link code nothing works
In the process to switch i cleared data of the galaxy version of a9 now i dont have access to the account...every method of login either gives conflict error or cannot execute on the server
it still show account conflict if you link with code?
I was in contact with them waiting for reply but clearing data left me out no more contact or follow up with CC
Yes sir same😓😓
https://gameloft.helpshift.com/hc/en/15-asphalt-legends/contact-us/?p=android
in that case use this
Are you looking for help with Asphalt Legends? You can ask for help by creating a customer service request.
and follow up with mail
Thank you sir on it
I have a problem i have two accounts one is from pc and one is from mobile but i have great progress in my android but i want to log into laptop with the same account and i don't how to log into that bcs i don't how to it
I have problems with my account
The servers game just go out in my country - El Salvador, and then I cant login to the game, so, I desisntalled and installed again, but now I can't play the game with my gameloft ID, when I tried to login with my ID, it just say the servers aren't working, but it don't say why, I don't want to lost my account with 157 cars level 38 man
recently I deleted a default account, but idk if accidentally I just erased my principal account, because when I checked I don't know why magically my principal just connected and I'm scared dude.
I really need help
If you haven't done it already, contact custom supoort
Ads sometimes don't work so I miss out on x20 cr bonus will that be fixed??
Does anybody noticed that the game is kind of laggy and make the phone hot after this last update?, Not to mention the delay in ads, like you have to wait like 2min to watch another.
I don't know. The performance for me is exactly the same after every update. It's never changed. I've never had any problems with the ads either.
Yeah same here can't see the adds 😕
账号没有进度只有facebook登录的
english please
I can't click anywhere when I lose in team pursuit,until round finish
Not a bug.
probably means can't press leave or change spectated player
do you have manual drive with tap to steer on?
Yes
I can't click anything
I saw posts about people receiving free emoticons for logging in yesterday and i didn't get them.
Is that a mistake or did i miss something?
If you have manual control selected, this will happen. Change your controls settings.
When will some programmer work on this?
Weekend event ends before the weekend ends, why?
Diff time zone
Hi am creating a new room for joint racing if you are interested you can drop me your room ID so I can add you up for the competition only interested racers
I think the AD issue is 90~98% fixed
Wrong channel
Me too. Double that. No free anime emojis for me. PLEASE GIVE THEM TO EVERYONE.
Gimme tokens instead
lol, the game has a set time and the weekend ends when the weekly competition is reset.
in my case weekly competitions end on monday at 3am in my timezone (utc+3) specifically
and that's also when daily goals, credit heists, class cups and car loots reset
The refresh is stuck
There are 2 gallardo bps in every mp pack silver and above.
This has been here for like a whole month
I can't allow friend request
whats going on
are you guys going to fix android ads or not?
why i need to wait 2-3 minutes to next ad appear @peak lion
This issue happened to me as well, and I already had a good idea of what was causing it. The game actually has a limit of 100 friends, but since launch, it still allowed players to add more than that. It seems that this was finally fixed in the latest update.
So, if you think you have around 150 friends, you will need to start removing some until you’re actually down to 100 before you can accept new friend requests.
Also, make sure to close and reopen the game after removing each friend, so the counter updates properly and starts showing numbers like 99, 98, and so on.
Unfortunately, it would have been much easier if they had just increased this limit, since many players have added more than 100 friends over time.
In my case, I knew I had around 115 friends. I removed a few, the counter updated, and the problem was solved. 😢 ✅
When I reached VIP Level up It not add fuel slot automatically.
It's 1 extra fuel, the fuel doesn't add up per VIP stage, you only get another when it says 2 extra fuel, it's the total benefits not the scaling
those list the benefits you get in total
Problem solved👍
Why is there a maintenance right now?
Ye same for me why
My races in weekly competition don't put me on the leaderboard
When I reached lv.6 already it add slot fuel 1 slot after that then reached lv.7 it not add fuel slot again...
That's what I said
The benefits you see are the total, you don't add them up
Server under maintenance 
How long? Any info
No info ... only request to be patient
The career flags are showed wrong i haven't even made it to the last season
INDONESIA AREA : Maintenance is over ... Play Normal
did y'all break Gauntlet?

Thats is how the game is working with now, we need to get used to it
all players dont have this problem,maybe thats not the case
Maybe in some regions they just work like that, and GL mods never mentioned that it was a known bug or anything
Nor did they say its intended
Anything causing inconvenience to the players will never be notified to the players. Remember how they keep degrading the rewards for mayhem, spotlight, special hunts without telling us a word? That is how the game industry operates buddy
special hunt degraded?
Don't you think Spotlight is still much better than any other special event?Well, that's the individual's perspective.
but on ad issue
that isn't a region-specific benefit for some players. One player tested it with mobile data and Wi-Fi, both of which showed different results.
This sync issue is from GL side
I dont know how long have you been playing this game, but the first special hunt gave 4 packs for every race, after the zr1 hunt, the number went down to 3 and onwards. The first spotlight, players could max out the chiron pur sport without spending a dime, now the main featured car could go up to like 3 stars max. Let that sink in. I dont care if they are still better than the other events, because that is not my point
Maybe if you can find a message of the mod saying they are trying to fix the ads problem, I will say nothing more. For now, I believe it is the new common thing
why you comparing that first spotlight, it was broken
and you can still max any car from special hunt ( you want SH like ats?
)
and if you want max cars without any single race playing in SL then gg cant say anything
Well, this was not what I was saying, dont know what extreme thoughts you got for me buddy, looks like you need to learn how to have debate
I forgot this is a debate channel, I'll be careful next time
Gautlet bug same as grand prix bug
Gauntlet is broken, all opponents are "banned", i cannot see my position anymore and cannot play...
I played 2 Gauntlet challenges after maintenance just fine, no issues
it says "Asphalt not respoding" while working fine
Reason: censored emoji
🥀
Reason: misusing channel
WTH
known bug, they're fixing it
My daily events and in the store also elsewhere thers no picture, it just has the A LOGO WITH A BLUE STREAM running around them can u plz fix this
Can someone help me with it... the game opens in pc well but logging in to android via gl or google or link nothing works even tried galaxy as well as huawei version same issue as above😓
Literally going through the same thing, what's going on?
Hello, i played on pc and i went up to vip 5 level, unlocking showroom autorace, but after that i decides to keep playing in the phone with the same account as always and the "online" features arent able to load while in pc yes. The game in my phone is updated to the last version too
Why giving ZR1 Evo tickets instead of Enzo Evo tickets??
This season is full of glitch and bugs
fixed, i though it was unable online services in my phone yesterday
This took nearly a minute 🎃
Hello, please check notifications. Have got 10 at once.
Have completed class D pro in career. But, legend pass task completion not granted.
Ads are not loading (huawei appgallery version)
Ads are not loading GOOGLE PLAY STORE.
Notifications make 0 sense. I qualified, yet the notifications say I didn't?
I can't claim the rewards.
I knew that bots were good, but not such as...
Carrer mode, B novice, ancient ruins...
Any plans to give Hololive girl emojis to everyone? You started this auto-gift last Saturday, and many players received them. But also many players didn't receive these emojis for some unknown reason. It's so cruel.
did you complete it before the legend pass episode unlocked? you should try replaying the last race
asphalt notifications are broken and have been for years
can you cancel the challenge (i think it's the "sair" button in your case?)
I logged in again and it worked. 
ID: u-ee686g3
Can you fix graphics these I Using Samsung Galaxy A71 Snapdragon 730
Visual Quality and Advanced Settings bugged Using Shockwave effect is bugged when fix graphics
Why i have group 5 ? I have 21 515 ?
Fix this
My group must is 4. I have 21515 points Gauntlet
Water particles are not visible to me anymore. They should add an on/off button for effects like this. 
Thanks. It worked out.
Wtf
There is a ad issue going on game... Free token ads
After ending the ad screen turn black.
Fix it.. Its very painful to login the game again and Again
And ads are not available Everytime.... It took Very much time to get another ad
Yeah
Same here
And with the credits too
Matchmaking straight up doesn't work on 4G connections
#⚔・gauntlet fix Gauntlet
!?
How many days that will it take for customer care to reply my email? I been waited in 3 days to solved my problem
Has anyone heard if they're going to implement any kind of competition between clubs? Similar to what Clash used to be? They promised it for October, but so far they haven't mentioned anything, and honestly, the game is pretty boring without that kind of competition.
I have been waiting since 28th October 2025. GL cc is horrible. Have past experience.
how do you even have an ad option?? I play huawei appgallery version too but for me it just always says 'sorry no more ads available' and I never watched a single one
After closing an ad I get blank screen
i think they answered it in #dev-qa-november-2025
Small part of the players playing clash?? What really? Almost every good clubs were playing the club clash on a regular basis. This is a lame excuse by them
I don't know why I have the yellow exclamation mark on Hololive event. I earned all of rewards I could.
Same must be a virtual bug
yeah it's a bug
tbh probably most of the casual players (myself included) aren't part of a club, or aren't actively participating in one
and this being a mobile game, there are definitely a lot of casual players
It simply won't connect to the server to give me the race results; my internet is working fine. Why? 😭
Was participation very low? We had thousands of clubs competing. Clash was a huge driver of club dynamics, driver organization, and the biggest incentive to keep improving your garage and skills. What's the point now of striving for a Class C car in a Grand Prix if you'll never use it? At least with Clash, Class D and C cars had more relevance; drivers constantly sought to improve their times, and the sense of community among players was much stronger, resulting in high loyalty to the game. Currently, acquiring elite cars in Classes A and S to run races that last barely 20 seconds is ridiculous and in no way replaces the Clash experience. Finally, it was Gameloft themselves who announced a new inter-club game mode for October of this year; it's already November, and they haven't said a word about it. I think we deserve to see what they promised delivered.
Because it's normal for me 🤔
Same for me
yeah i'd love to see official stats of what percent of players participated since i'm also curious
The relay pack ads bundle not working! It's already 3rd time and still didn't get reward.
I cant log in again
this only happens sometimes, but it really bothers me
tl;dr: No, nothing, nada, nichts.
do you have any affiliation to GL?
for me too much inside knowledge and always defending GLs position 🥀
i'm not always defending gl's position lol, a bunch of it is just slightly-educated guessing tbh
but is there any affiliation?
no
dude have they still not fixed the delayed ads in android?
What happend to the ads?
they arent working for some reason
We don't have New York - A Walk In The Park in private room
Ad relays and auto-claimable daily events gone 😭
Hey guys I need to ask something I've low end PC can I play on emulators on PC I tried BlueStacks but game crashes so I want to try like ld player see if it works but thing is will I get ban using emulator?
Why do you need to use bluestacks?
Becoz Microsoft version is too heavy for my low laptop🥹
The quality will be crap if you use bluestacks
Yes the size will be light but the quality... 😬
I'd stick to the mobile version if I were you
Idc about quality becoz on low end PC I can't get good quality also my phone is broken and phone I've now is not compatible I was thinking maybe I can try some emulator see which can run my game BlueStacks I tried but game keeps crashing on low settings so I want to try another emulator
The question is can I play on other emulator like ld nox memu or I'll get ban if I use another emulator?
Oh... Idk any other emulators that are similar to BlueStacks. Try asking reddit, they always have an answer for that kind of stuff.
Is there any risk that Gameloft will ban me using emulator?
You're not violating any rules tho since there's already a windows version of ALU, and BlueStacks is just an emulator.
Yea so I've 2 option leave the game or try emulators and check which suits me but thing is I don't want to get banned I grinded for like 4+ years 😅
It's better to ask a moderator lol.
Where are the moderators 😅
💀
Lumm hey I just wanna ask emulators on PC are legal to play asphalt legends?
It's fine to use Bluestacks, Gameloft also has a shop partnership with it
Well I tried BlueStacks with low settings but game is crashing I was thinking to try another emulator is it safe or I'll get ban?
Idk about other emulators only Bluestacks was mentioned officially
🥹 aren't you the mod🥹
Perhaps ask a mod² 🤨
Yes please
It's better to ask customer care
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
What category should I select
Bro customer care is saying even BlueStacks are not legal even on official they say you can play on BlueStacks 😅
there is also emulator from Google, you can try search for "Asphalt legends" and choose "Install on Windows"
Search on webbrowser you mean
you can also google "google play games pc", you should get a page like this. after downloading i guess you find the game there
Thanks buddy
When am I going to get the hololive emocon
A bunch of ppl have it so y don't i?
Hey Gameloft,
I am Not Getting X20 Ad Credits From Playing Special Hunt Ultima RS,
I am getting only X4 15k credit.
Resolve this issue
Pls increase the drop rate for ultima rs done 15 races and not a single drop
Sometimes drop rate is bad but not all day if you don't get single bp in 10 races or 15 then stop playing play after an hour or whenever you are free it works for me
they have a redeem code active right now (i don't know for how much longer), it's THANKSHOLO. that includes, among other things, 4 emotes
these ones. it might be expired by the itme you see the message however
Got it
These 4 emojis are already available in the free event pass. Absurd.
GL should put another 4 emojis that many players missed for unknown reason (auto-gift not worked somewhy on November, 1) instead.
Rome in MP1 has a major FPS drop for me.
ID: u-5c49150
Oh I ma go try it thanks
K this was the one I was talking about
Yes, I didn't receive these emotes either, just like many other people.
What's up with ramps again? and random disconnection.
Can you fix these ads? It's black screen like 5 minutes and not a single second it loads
Hey anybody know,
why I am getting 15k ad from Ultima Special Hunt
anyone using bluestack can tell wheather the game is running without sudden lags or jittter? in google play beta it spikes in betweenn
My garage is level 58. A year ago, I unlocked the 40th garage. Blueprints for the Valkyrie car unlock there. This year, I haven't received any Valkyrie blueprints from the Legend store. Why?
Good question
@solar quest in special hunt Ultima is given 3900 credit in all stage it is very little
Put at least 5900 credit in all stage
the car costs a lot to upgrade 42.mil credits very hard
i couldn't connect to the gameloft club and cross progress mobile to pc i don't know why
According to the asphalt website, Black Friday Spotlight: (28/1 -11/12) What are these dates? 28 of January to the 11th of December is crazy.
looks like a typo, probably meant 28/11
Dear GL!!! Why are tech support replies from bots and not real people?
@angellimiey
Can you give some food to the monkeys who run the servers, please
In the past i used Bluestack but for some reason the game gone slow & full of lags. Now i use LDPlayer and no problem 👍
No ads for the tokens relay ad pack
There's no car hunts available!! Season has two days left to complete... please fix
whats ldplayer?
an emulator similar to bluestacks
U late
How many days did costumer will reply to email waited 1 week still no response
Usually less than a week, try again
Another ticket? 🥲
I guess
is mp servers down? Matchmaking phase hangs the game..
This objective in the Saleen S1 showroom seems to have a bug because the other objectives are complete but this one isn't.
does restarting the game fix it?
also it does say 46/60 conditions complete. are you actually sure you completed the conditions every replay or autoplay?
Is this happening to anyone else?
It could also just be a visual bug, had the dame during the w12 mayhem event
Can anyone help me??
Im trying to log in to my gl account to get my progress back and this pops up
Why is it so hard to get the ads button shows up? Can't even watch for tickets and fuels
Approving this!
Current Ultima special hunt has worse ad bonus than previous special hunts (except Stage 6 - it's ok). Please fix early stages.
x1 no x8 pack?
btw i think in black friday event should be the koenigsegg One:1 instead of the Agera RS
keep lagging but I set lowest setting this redmi note 9 (Helio g85)
Works
I don't get any discount on legend pass after purchasing items in game.
Give me suggestions for discount on legend pass...
you only get discounts for legend pass if you haven't bought it in a while. the discount you get as part of the legend pass afaik is for the bonus pass bundle (mp + daily event)
Car physics worse than ever when hitting ramps either straight or barrell roll ramps
What is graphic settings?
Everything at low.
I can't log into my Gameloft ID in Gameloft Club because I don't receive the verification email from Gameloft. Please fix it
Try performance mode and everything off shadow resolution low
he said everything is at lowest settings already
Same thing happened to me recently then I tried this settings now quite okay for me
lowest means performance mode with everything off and low shadow resolution, as you suggested
Yp., maybe he is on default graphics and other graphics on low that's I have suggested off everything with performance mode it works for me
I want to log in to my account, but I haven't received the code in my email address. What should I do?
Even though I met the perfect driving requirement, it does not give the reward
Me too
Today the phone is overheating and draining the battery; I've had to restart it several times and the ads are slow. Everything was working perfectly the previous days.
Check email address and check spam and other areas or re-send again
Anybody knows the best graphics settings on my pc?? i5 6th gen 16gb ram and gt1030 2gb gpu. Stars to lag sometimes when I play for like half an hr . Gpu temperature goes above 90
you get discount also if u bought it prev time in the same season as well, right?
Fix the game please, auto log out while playing Gauntlet is giving dnf.
Grand Prix doesn't see overlock chip... why is this happening?
Because that event and car are part of last season
why takes long loading race
how do some people have GP OC? I have the OC pass and my car doesn't have the option
GL basically screwed over everyone with OC pass
Because they bought the oc for 7 days !!!!
OC pass is only for one season !
last time I buy that
daily event pass is useless in special hunts(for credit grind)
and OC pass is useless in these types of situation
Please sort the car physics when hitting ramps , swear it getting worse
from what i can tell, the overclocked player set the time before the season (and overclockable cars) changed
either that, or they used overclock chips to overclock the car for 7 days
new season. they change overclockable cars every season
Thanks you
it wasn't an issue before because for this gp they had to delay it to fix a bug
No comment
Catastrophe
Where is overcklock for grand Prix?
see above
Is anyone else having this problem? Nobody and no other device has access to my account.
Yes I have the same issue sometimes but it disappears quickly
Gone
Does someone have the same issue ? We're 19 but we can't recruite.
Whats When are they going to fix this?
Why no Chicago in multiplayer?
Please return Chicago to MP1 ❤️
Thats not a problem, thats the new way that ads work
Facing this problem for last 3 days... everytime this happens i have to restart the game... or else it just stays in this loading position...
unable to link account
I am 15 already and 13 is the minimum required. why is it not working
Reach out to CC
Hi, can anyone help me? I can't accept friend requests.😟
It goes over to all season its a 28 day pass it only affected the GP car.
They screwed it up at the start of the season so re done it at end some players are going to lose out getting 🗝️.
Delete it and resend it
Ok, thnks 👍 👍
Cannot connect to server error .... Indonesia Area
Try vpn once
Yooo guys
Hi, I have problem with Starway event, because I don't have it
Hehehehe
Reach out to customercare
If you have in-game issues. please contact Customer Care with the following information: game ID, platform, device, description of issue and screenshot/video of problem (optional but highly useful)
To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-legends-unite/contact-us/
I already tell about this to devs
how many stars is your laferrari aperta at?
0
If you could please these pc graphics options to all android devices that would be awesome
Jesko Absolut Third Break light not working. If you could fix that it would be great
Is using 2 android phones for double ads rewards banable? I have 2 phones so I thought to ask.
Uh could yall add back the token cofirm thingy
When making purchases with tokens? It’s still there, you can check it in the notification settings
My friend got an ads on xiaomi 14 5G Any help for this?
what you mean
Those images are very outdated. Besides the fact that some settings have different names, the Android version of the game now has more graphics options.
not on lower end devices. my phone has like 7 graphics settings in total, even on the high quality preset
However, you have even more than what's shown in the photo (which is from when the graphic options hadn't even been released on Android yet).
pc on the screenshot has 15 settings total, and there's at least one more setting added after the screenshot was taken
Yes, but the Android screenshot is missing about 3 graphics options that are currently available. Furthermore, the only graphics options missing from low-end devices right now are anti-aliasing and motion blur.
And I'm not saying that Android currently has all the graphics options of the PC version. Rather, if we compare the current Android version with the Android screenshot, the screenshot is outdated.
here's my screenshot on my phone (redmi note 13 pro, snapdragon 7s gen 2) of the current version
they change the available settings depending on how powerful your device is on android. while that makes sense, it still wouldn't hurt to have an "advanced settings" button that makes all the settings available, maybe with an overheating and bad performance warnings
I have those graphics options, plus Motion Blur and Anti-Aliasing. I have a Galaxy A55 with the Exynos 1480.
that's still less than on pc, even on the old screenshot
Yes, I know. But there are some options (The majority) that can't be added on Android and iOS, considering the maximum capacity Gameloft allows on mobile devices. (And I've verified all of this.) It's interesting. And these are:
-Reflections (real-time surface reflections) (because they disabled them after the launch of Unite, I think on all platforms except PC).
-Model quality (because on Android and iOS, the LOD of models is lower compared to powerful consoles and PCs).
-Shadow quality (because on all powerful consoles and mobile devices, only an intermediate quality is used [this is basically shadow smoothing, and higher qualities noticeably decrease performance]).
-Dynamic shadow distance (because this uses a single value on Android and iOS on the few devices that use them).
-Dynamic lighting quality (because on Android and iOS, there are only two internal settings for this, and the number of dynamic lights on mobile devices is much lower than on powerful consoles and PCs).
-Dynamic reflection quality (because this drastically reduces performance and I believe it's only available on PC)
-Resolution (because the specific selection of width x height resolution is not in any Android game)
-Resolution scale (this is probably what causes the resolution to vary in Asphalt between mobile devices) (This is an exception because they can add it without problems in the game, at least on mid-range or higher devices, since I have managed to get a higher resolution on my device by other methods and the game stays at a stable 60 FPS, unless my phone gets hot)
you bought all passes except the right one pretty much. you bought overclock, daily events and multiplayer passes, not the legend pass
note that the bundle pass is only daily events and multiplayer
But here i can not see another pass😅
the legend pass should be to the left of all the other ones
So you tell me i spent money just for nothing😅🤦🏼♂️
There is only these 3, there is not another one
try contacting customer care. make sure to include your player id (the u- thing on the loading screen, profile and game credits)
@lunar swift Didn't you read this?😓
yes i did
I thought not because you didn't answer me.
Should i choose my purchase didnot show up.
And also as i remamber i also bought that legend pass. Because i payed more than 11 euro
And after that purchase i bought another pass. In conclhsion i bought 2 pass😅 and i see only 1😅🤦🏼♂️
yeah, "my purchase didn't show up in the game"
Thank you very much
daily credits heist not showing up
Yeah same for me
Same
My daily alms?
Same no credit rewards today
Hello. I did not receive the Brabham key. I suspect it's because I claimed multiple codes at the same time then opened the game around the time the key was being given away.
ID: u-5c49150
No credit heist today?
[Credits Heist not appearing]
This will be raised when the working hours in Barcelona start as there is no one to fix it at 1:45AM there
Until then please do not spam ping the mods, we already know about it
Where did Credit Hunt go?
❓
remember folks, if this one is not fixed by tomorrow, it's just another casual nerf
What can I do with this counselor guys??
why there's no brabham company and i also didn't get the key
(i had some bps of the brabham bt62)
Because the brand ceased to exist irl a while ago
5 time in row was damaged without reson!! What is going on with this game??
Why is ticket ads not showing!?
is it only me or does watching ads especially free card packs and coins multiplier now often times crashed the game? cleared all my cache and it still happening
Dunno if this is android or just general but I keep getting notifications about missing grand prix when I cant enter it anyway
yeah the notifications are just broken and have been for years, you're better off turning them off
Some particular ads causing crash the game. Please fix this
Why no Chicago in MP1?
It's a fun & beautiful location, much better than San Diego and Himalayas.
Please return Chicago 🙏
I think there's another mistake. Instead of Valhalla bp's there should be Pininfarina b95 bp's.
The game constantly crashed.
most players, at least on this server, hate chicago because of it having too many sharp corners
rough patches
yeah them too
Hi, I recently re download the game and it's been days trying to play. It's been difficult, as the game is lagging terribly on my phone. What can be done to resolve it, I've tried everything?!
It's because cheaters can't break, they can only increase speed and nitro use not handling.
tbh as a touchdriver it does have pretty bad parts, like those train tracks after the dinosaur that are hard to get on unless your handling is really good
What's your phone
Not really an #🤖・android-issues but I'll raise a poll about it to see what the community thinks
When did this start happening
Intended
Which ones, can you report them with your Player ID in #🎞・ad-issues
Did you get the key now
No
Do you have at least 1
of it
Yeah I had
Reach out to CC
After last maintenance.
There are soooo many tracks where TD cars fly off the track or flip on corners. Chicago as a whole is far from the worst.
<@&469459051105878016> can anyone help me to recover my id I used to play the a while back when their is facebook is a thing to login , just came back to game 1 week ago after a while
I lost my old device and I forgot my in game id and everything 😭
I only have the facebook access that I used to login
Is their anyways that I can get back my id pls 🙏
This is only thing I got related to my id this user id from app link from facebook
hi, the mod ping isnt necessary. Also do approach to Customer Care for this.
Sorry about that yeah I did raised a ticket on gameloft cc didn't get any response more then a week now
@cobalt fern taking much more time than usual
Ok, just wanna ask, why is the word 'speed' censored in club chat?
club chat's infamous from the broken swear filter. it sees "pee" in "speed" and censors it
I still haven't got those emoticons from the hololive event
where showroom
