🤖・android-issues

[worldly river]

ASIUDHIASUDASHDUIAH ta em qual equipe?

[worthy light]

PLEASE FIX THAT PROBLEM!!!!!!

And free refill ticket and gas that I have lost!!

[strong schooner]

I sent you a privete message since this is not a place to chat around 🙂

[wide crag]

I have played a couple MP2 rounds and have not had my rank adjusted because the network connection is syncing then the game gets restarted.

[harsh sigil]

@pastel gale @wanton tapir

[marble cedar]

sabai0222 has been warned

Reason: Bad word usage

[dense saffron]

What is happening to Asphalt 9 ? Is this game's sever dead ?

[strong schooner]

Is that the first time you are doing the showroom of this car or are you doing a rerun?

[mighty fern]

Yea right

[trail mulch]

Gameloft: Thank you for your patience and apologies for any inconvenience this may have caused. Here's 5 Ferrari F50 bps for compensation.🤣

[stiff smelt]

Codin i hate you

[lavish kiln]

🚮🚮🚮

[loud mist]

Can't even play hunts 😑time , ticket,fuel everything wasted

[trim cliff]

Unplayable game whole weekend. Shame on 0 suport team activity to hold up game active during weekend /holiday , total dissaster.

[daring hawk]

Ok??? What happened?

ok, unplayable

[still lance]

I gave up even try a race

[still lance]

Im wondering the same

[steady aurora]

We bought pass's to play the game specially on weekends. Why we invest money on that game when u can't holding it stable during free days. We are missing events which are finishing soon and in that way we are missing some good rewards if we were able to play.... What kind of compensation will give to us.

[somber mountain]

I applaud Game Loop for not doing anything about it.

In other communities, there are a lot of complaints about season tokens disappearing and car fuel evaporating, but I really praise Game Loop for not doing anything.

[vital radish]

That's too much in 2023
Maybe 100 seasonal tokens highest 🤣

[loud mist]

Our expectations is immeasurable and our weekend is ruined

[flint ibex]

Hey

[cloud summit]

Game restarting because of network issue. Checked my Internet and it's working fine. Wasted so many tickets and fuel because game gets restarted in middle of race 😡

[loud mist]

Middle of the night song like middle of the race..🤣

[uneven brook]

game in decline

[vernal nexus]

I was doing a grand prix run, game got restarted n my attempt got thrown in the dump

[vital radish]

Game never freezes when we have to buy something but mp,gp, events meh 😑

[desert ridge]

Some are F2P, some are LP, some even pay more for Daily Pass, MP pass, reps and rewards are lost even though they paid money. I wonder how they are going to compensate.

[loud mist]

4 epics for mazada furai

[shrewd hull]

When the servers will start again? @pastel gale

[vital radish]

He be like next season

[loud mist]

Or never

[vital radish]

They be like just pay money & don't try to play

[loud mist]

Some r first time legend pass owner like me🤬😑

[desert ridge]

#breaking news.. They are going to refund everyone's money and give 5k tokens each...
nah, just fecking around.

[vital radish]

Guess what 5k seasonal tokens

[loud mist]

Not enough

[vital radish]

It's 100x from them otherwise 50

[loud mist]

10k blue tokens would be fair

[vital radish]

Don't expect that much lmao

[loud mist]

It is our time money n lot wasted

[vital radish]

If blue tokens it won't be more than 100

[loud mist]

Think bigger compensation bigger

[loud mist]

If that's happen I will uninstall the game n play Ludo with girls

[cedar spade]

Guys please rate 1 star on Playstore, Apple Store, etc. We need to let them know by rating 1 star on the game.

[bold shadow]

Game crashing again and again
It shows network error 😂 seriously

[sly charm]

?

[desert ridge]

All who paid money this season for passes, will have their passes extended into next season...
Nah.. Fat hopes 😂

[steady aurora]

Unbelievable 😁😁😁

[still lance]

Gameloft treating their players with some respect ?? No way

[desert ridge]

Yup, Greedloft wants us to be enraged, it's been mentioned some years back by some female admin.

[wet anvil]

Ig I did do a weird mistakes

Can u don't... Just leave me do the Onyx Starway dawg 🗿🗿

[desert ridge]

It's getting to be a normal occurrence, everytime they update.. Getting very used to it.

[wooden obsidian]

Game automatically reloads after 1 minute. I lost my 3 attempts in GP. I hardly controlled my mind to write a bad word. (Note- My connection is strong)

[robust yoke]

The problems continue. Nothing done. What's going on at GL?

[jaunty peak]

This disconnect error ruined my 2 real run of the GP and I couldn't set time now last attempt left and if that gets ruined I have to say bye bye to key.

[golden cosmos]

To note: Within 60-90 secs of opening the game, game automatically reloads coz of network error.

[worn monolith]

Yup exactly

[daring hawk]

@pastel gale Hasta que hora persistira el problema?

[daring hawk]

@lethal nimbus

[golden cosmos]

2+ days and counting

[daring hawk]

It had already been fixed for a couple of hours.

[hexed cloud]

Crash game after this..Can't even play single race... I have stable internet connection

[humble dove]

what the heck with this server. alway restart

[orchid patio]

Introducing server pass. No lag, no sync restart issue, no poor connection in mp. Only 5$ per month

[azure arch]

It is very disappointing. For those who play Grand Prix, it crashes during the race. After playing, the score is not recorded. @pastel gale

[humble dove]

bruh i have put around 300 bucks on this game

[nova topaz]

No events and multiplayer races are going on. Game is crashing again and again.
@pastel gale Do something

[dusk hollow]

Now introduce a9 quit pass

[marble cedar]

~®∆HUL~#3371 has been warned

Reason: Bad word usage

[golden cosmos]

Nope.

it actually is worse right now.

[nova topaz]

Ma chudaye aisa game Boycott A9

[humble dove]

in game for 1 minute and restart over and over. do some thing manager. dont u have a word with server staff after these unconvenien?

[sleek olive]

I can't play!!!!!!!!! now only one attempt left

[warm crest]

Network Status Not Syncing As Soon As I Start A Race , Wasn't It Fixed Recently, I Lost Quite A Few Fuel To This 😥

[jaunty peak]

Relax guys
It's a feature to cure your gaming addiction

[worn monolith]

Hmm agreed(50 50)

[dusk hollow]

And spending addiction as well

[patent salmon]

Fix the server, i can't play 🙄

[humble dove]

sure but still agreed

[jaunty peak]

It helps you save money and time ( but we are wasting the time anyway here on android-issues ) there is no saving us

[surreal osprey]

Gameloft: can you actually update the game to where whenever the server takes a shit, we can at least get fuel and event tickets back, please? I don't mind trying again, but after a few rounds, there's no fuel or tickets to try again 🤷‍♂️

[queen creek]

@pastel gale Fix The Server

[tacit moon]

Server broken, i cant play (waste 4 fuel) ;-;

[dusk hollow]

Gameloft: No, deal with it

[vital radish]

Codin chhuti par gaya he 😆

[queen creek]

Ohh , too fir thik haii 🙂🤣

Mai bhi iss game saa chutti kar leta hun

[jaunty peak]

https://tenor.com/view/april-fools-joke-dog-its-fine-this-is-not-gif-1750056094467610487

[queen creek]

Yahh , Fine 🥲

[humble dove]

well

[jaunty peak]

Feeling sad for people who bought LP with 69 others

[humble dove]

atleast save the race when playin pls

[severe meadow]

Alguien sabe que pasa con el juego

[sleek kelp]

Server issues, btw english only plz

[golden cosmos]

Hey Rosie, do you have an update on the current state of the game w.r.t server issues, and let us know if there is a point logging into the game say in next 12 hours? What is the reasonable timeframe we can expect the issue is fixed? An update in #🔥・hot-topics would be nice

[drowsy lodge]

Any Indian players

[sleek kelp]

I’m not a dev💀

[woeful elbow]

yes

same issue since yesterday

[golden cosmos]

But cant you get an update from dev? Or no? Thought you could get in touch with them.

[drowsy lodge]

Oo ok

Which clud are you

[drowsy lodge]

Ur club name and reputation score

[sleek kelp]

I don’t think so, they’re probably sleeping in their timezone, but I’ll ask if we don’t get an update this morning

[woeful elbow]

not joined indian club but global club, also owners are not accepting invites

[golden cosmos]

Appreciate it.

[drowsy lodge]

I need a club, but every player should play daily to make reputation points & I make 2k-3k points daily 14 garage level

[golden cosmos]

dm'd you

[crude drift]

Gl should to assume this problem and make serious and real compensations for everyone. There are players who cannot play in GP and other players cannot play in dailey and MP. This problem with the servers has been going on for a few days, not yesterday appeared. I hope that discrimination from a few days ago with Clash will not be done again.... There are many of us who have problems . @pastel gale

[drowsy lodge]

??

[golden cosmos]

check ur messages. @drowsy lodge

[drowsy lodge]

S, i checked it wt's worng

Ok done chat on that

[paper hare]

Oh thank God, the server issue isn't uncommon. I thought something was wrong with my game files.

[loud mist]

100 mpbs not enough?

[sonic urchin]

Toujours pareil ça bug encore

[sleek kelp]

Server issues

[jaunty peak]

Get giga fiber and try 🦦

[loud mist]

My mobile data is giga

[humble dove]

do anythings @tranquil bramble

[sleek kelp]

Discord mods are not devs

[humble dove]

yea i know :))

[jaunty peak]

Well then ask hotspot from NASA

[loud mist]

Tried still couldn't connect to the server

[winter comet]

Game crashed 5 times in 4 minutes timespan bruh 💀

[jaunty peak]

Aliens ?

[loud mist]

Yes

[worn harbor]

Game crashing mid of the run.
lost 4 tickets

[loud mist]

Need hotspot from Mars so that I can only play car hunts

[paper hare]

Man, it's so frustrating.

[jaunty peak]

I lost all my GP tries bruh 😂

[loud mist]

Same

[humble dove]

bro @tranquil bramble play the game for 2 hours straght without crash

[paper hare]

Sigh. I lost so much currency and rewards. Every time I finish a race, that's when the kick happens.

[loud mist]

2 successful car hunt races out of 5

[loud mist]

He got the server pass...

[jaunty peak]

How is the dude in live stream playing without any issue

[jaunty peak]

Server pass for dedicated server so no lags and no issues

[orchid patio]

🆗

[rigid pagoda]

Pls fix it

[full wigeon]

Please fix this

[odd crest]

My game keep crashing
Asphalt members what are u doing?

Still no update abt server issues?

[blissful abyss]

they are busy making updates bro

[unkempt ermine]

@pastel gale Again and again game crashing

[tacit moon]

How long will this stop bruh?

[blissful abyss]

wait for i guess 3 days.....?

why do i feel that a9 went bankrupt.....?

[tacit moon]

3 days!? That long, i cant play car hunt ;-;

[blissful abyss]

rip car hunt for me too....

[worn harbor]

RIP GP decal

[bold shadow]

RIP GP

[lavish kiln]

RIP GP
RIP Decal

THANK YOU GL 🚮🗑️🗑️🗑️

[gentle steppe]

Good Morning @pastel gale Wake up and get your IT guys started after 2 days now.

[sturdy canyon]

cont even play car hunt now @pastel gale

[meager raft]

This is so bad 😔

[jaunty peak]

https://tenor.com/view/this-is-fine-gif-24177057

[compact elk]

RIP GP

[pulsar drum]

R.I.P basically everything

[worthy light]

Again

Please extend the time remain of round 3 GP!!

[sage fox]

Hello, any date when the disconnect issues will be fixed?

[torpid ether]

I think this week is going to declare Issues Day

[scenic latch]

Every one continue pleading gameloft until it is solved no one should stop spamming 🥺👍🏻

I missed the bos packs becoz of these issue
Justice🥺✊🏻

[torpid ether]

Not to ask extent, ask for free key.

Because I also lost

[worthy light]

Server error affect to my result

[torpid ether]

Ys it me to

[stoic girder]

Congratulations for getting into the game thoroughly.

[pale citrus]

Network issue again

[unkempt breach]

Quit a9 global, go to a9 chinese

[strong glade]

May God hear you

[mellow thistle]

What's going in with those servers?

[torpid ether]

Request to A9 global quit it and make A9C global

[cunning lodge]

Gp will be doomed. I hardly secure 3 pst now it will doomed.

[torpid ether]

They didn't post anything about Issues.
Only say it network issue

[worthy light]

Then sue them to the court

[cunning lodge]

Suiiii

[mellow thistle]

Some players are able to play smoot so no secure for 3

[strong glade]

desire is not lacking

[cunning lodge]

Yeah i got freaking insane manual players. That is why gp doomed.

[minor comet]

Da hell going on can't even do my grand pix races all tries wasted like this @pastel gale

[stoic thicket]

Constant network issue and I'm pretty sure it's not my internet

[cunning lodge]

When this problem solved please someone tag me and inform me. It will me helped a lot. Thanks

[minor comet]

It's not ours bro I have a router and this bs happening since idk 3 days

[stoic thicket]

By sheer luck I managed to put in my gp run and secure 1st otherwise life would've been very very sad

[dusk hollow]

Don't worry it won't be fixed

[vapid cosmos]

connectivity issue please fix it asap

[minor comet]

Lol they will probably tag everyone and say
"PROBLEM RESOLVED AS OUR APOLOGY HERE TAKE 10 TOKENS AS A COMPENSATION GIFT"

[kindred plinth]

10 Tokens is too generous.. this time they will give 5 Blue tokens

[vapid cosmos]

Only 10 !!!!

[dusk hollow]

Wrong! 5 ST

[kindred plinth]

Moye Moye

[storm gale]

@pastel gale Today is monday or you are out of office til next monday? 🤣🤣🤣

[hidden linden]

He's on holiday today also

[jaunty peak]

https://tenor.com/view/kermit-freaking-out-crazy-gif-8241588171897200964

[marble cedar]

firestorm5574 has been warned

Reason: Bad word usage

[sweet spoke]

I am getting network issues is there something wrong with the game or my connection because everything else is working fine

[sweet spoke]

Same issue with me also

I am in Kazakhstan where are you from?

[sly charm]

Ahhhh

[rare bough]

Алоооо

[plush folio]

Im game crashed everytime

[marble cedar]

tito877 has been warned

Reason: Bad word usage

[loud mist]

They call themselves technical experts 😂

[shrewd hull]

😡

[winter shuttle]

I have the same problem. I can't race any race because the network status isn't syncing.

[loud mist]

Bro wait technical experts are working

[restive sparrow]

Out of office till monday. I think it is Monday now. 😂 Will you resolve all this mess please

[winter shuttle]

I know

[robust pike]

Same here. Now unable to connect at all.

[loud mist]

Some players are reported improvements😑

[loud mist]

.

[worthy light]

Issue became comprehensive

[north grail]

Now

[light nymph]

Impossible to enter the game ☠️😡😡🤬

[worthy light]

GP about to end

[robust pike]

Probably rebooting servers. Let's give it a few mins.

[azure arch]

Server Down

[north grail]

My prix in 2 accounts 😡😡

[north grail]

They must compensate us

[shrewd hull]

@pastel gale

[loud mist]

@pastel gale Are you coming to office today after weekend?

[vestal walrus]

now A9 just refuses to open lmao

[pastel gale]

I've been working yes

[north grail]

Cn version better

[pastel gale]

The server issues are still being worked on

[vestal walrus]

what about the gp

[left mural]

I used the better Connection but it really error. This game is sucks now. I tried to clear all data and cache and it's not working.

[storm gale]

He is alive 🤣🤣🤣

[north ocean]

@pastel gale Good Luck

[left mural]

Please someone help

[loud mist]

Please make it fast sir I lost all the tickets,fuel , grandprix,mp everything @pastel gale

[robust pike]

Seems to be back up

[loud mist]

Hope fair compensation @pastel gale

[pastel gale]

The team is working as fast as they can. Nothing I can do from my side further

[pastel gale]

Will be decided once the servers are fixed

[loud mist]

@pastel gale Sounds good ☺️👍

[golden cosmos]

Good luck. Probably a write up of what happened would be nice to know once the dust settles. 🙂

[worthy light]

GL must extend 1 more day for round 3

[radiant kite]

It's been too long time already.

[hasty anchor]

solve the problems there in gameloft A9 and stop despairing us with endless problems... you only want money but to develop the A9 game, nothing

[radiant kite]

Your patience is our valuation 😁 Thank you.

[hasty anchor]

my patience has already reached the level of swearing...

[worthy light]

Round 4 need be postponed

[ruby arch]

UGGHHHHH

my 50 streak point ended

[radiant kite]

How to compensate for all players , some got key already,some not have?

Replay R4 only for my opinion.

But i think they can't do that.

[zinc lichen]

Hope it's proportionate with lp and other pass holders.

[loud mist]

Who want key for that garbage car 😂

My only worry is that car may be in future special events so I will be stuck😂

[radiant kite]

Who knows, like you said , some cars gonna use for another Event.

[loud mist]

Yep

[open oak]

No worrie guys gl send a gift for this problem.

50 tokens and maybe 5 ds e tense bps 🤣

[loud mist]

No way that's a nightmare

[cloud plinth]

where is the team of game ???

[radiant kite]

That's you can get from new game ID , 😁

[loud mist]

Launch may be or snack time

[loud mist]

Even new I'd gives 75 tokens🤣

[cloud plinth]

we're losing races !!!!!!

[loud mist]

And 5 lancer bps 🤣

[open oak]

Before, After FPS option disappeared

Version 4.3.3a After 4.3.4d

[loud mist]

Update available
Whats new :
Server issue and lot
60 fps option disappeared
Game crash after 1 minute of log in so that you can watch loading screen again and again

[shrewd hull]

@pastel gale 👆

[open oak]

Yes and my phone is an april 2023 new phone with 16go of ram R.I.P FPS can t play without lagging

[worn harbor]

true. i missed the Round. 🥲

[hallow river]

@pastel gale Compensation???

[pastel gale]

will be discussed once the servers are fixed

[somber mountain]

Will it be fixed in a few hours?

[golden cosmos]

GP rerun 😂

[manic hearth]

@pastel gale Guys, this is not the case, because of these bugs the game is impossible to play... GP, hunting, daily, seasonal events have stopped... Did all the servers burn out there due to flares in the sun? Will someone compensate for these bugs... You put in horse donations, and the exhaust in compensation is like a cat crying

[open oak]

#need FPS option back in game....

@wanton tapir

[manic hearth]

Guys, I think we need compensation for the time spent... and really good compensation... Who thinks the same? like

[zinc lichen]

@pastel gale Hi, I understand the issue is being worked on and some compensation will be given later. My question is will that be the same across the board? Surely, some folk are affected more than the others. This may sound very selfish, but people who paid for the passes missed out heavier. They paid money and didn't get what those entail. I hope there is consideration for that fact.

[terse socket]

Server disconnects while playing a game, can't play anything, fix it please

[torpid wind]

I have been trying to play the game since night but couldn't. Getting kicked out of the game again and again

[umbral owl]

They say only some(few) people affected by this connection errors 😏

[open oak]

Thx FPS option is now solved

[vapid shuttle]

Waiting 200 bp lancer evo compensation 🤣🤣

[tender parcel]

Tickets,fuels more than that TIME All are wasted and i regret that i bought the LP, You guys are ruining everyone's time and effort Hope you fix it soon with the fair compensation That's it

[trail mulch]

We all know by compensation they mean 50 tokens and 100k credits don't expect much maybe extra 5 Ferrari F50 bps if they're feeling generous.

[wanton talon]

They don't have real person I guess .

[drowsy folio]

How do I complete this 😡🤬
In between race game start reloading

[modern lotus]

It think quit the game is closer than ever

[static ferry]

Guess I'm not the only one 🤣

[static ferry]

How did you solve it bro tell me

[open oak]

Solved

[loud mist]

Lmao

[open oak]

Just restart the game 😉 @static ferry

[static ferry]

I tried many times but nothing happened

[loud mist]

Some players are reported improvements... whos theses people😡

[stuck steeple]

Yes, 60FPS is back after restarting the game twice

[loud mist]

So true

[static ferry]

Yoooo its back!!!!!
I restarted my device and its back
Lesss goooooo

[pliant cedar]

Nope it isnt

[scenic latch]

I missed the bos😭😭😭🥺

[austere valley]

All they wanted to do is show us the Finger

[modern lotus]

I dont even want to try

[plush folio]

Unable to complete my event

[austere valley]

Same/ Similar reply(s) to everyone complaining about this issue

[harsh sigil]

first time max out event

[wanton talon]

It's not working!!

[static ferry]

It worked for me, though it a long while

[modern lotus]

Well, all payment methods working great 😂

[vagrant osprey]

Second day of terrible connection issues. Really messed up the end of the BOS season. multiplayer, F50 car hunt, GP and team rep milestones. And a big waste for those that have paid for the Legend, Daily or Multiplayer passes... with such a short LP season of only 21 days this is now already 10% of the days messed up. Time for a refund?

[vital radish]

Yes bro... Hope it'll be fixed soon and they should give us a good compensation

[vagrant osprey]

Just tried to report Gameloft in the cheater channel but it's not allowed 😂

[vernal drum]

Guys does uninstall and reinstalling work?

[static ferry]

https://tenor.com/view/xrd-exrd-crypto-btc-eth-gif-23801255
Gameloft be like:

[stoic girder]

When will you fix the game?

[modern lotus]

look like they fixed it 😏

[humble dove]

no they wasn't

[modern lotus]

i was able to finish like 3 races 😆 now it's even worse

[bold shadow]

Fixed

[somber mountain]

? I'm still out of the server

[modern lotus]

just wait few minutes

[void raven]

What is this issue

[somber mountain]

boom

[jaunty peak]

Here goes my GP try

[pastel gale]

#🔥・hot-topics

[void raven]

@pastel gale But the post was from 1st dec and the connection issue not resolved yet yesterday I faced that occasionally but today from every game I play like daily event or multiplayer everywhere I am getting the error

[pastel gale]

the post has been relevant since dec 1st

[void raven]

Any workaround is there for now @pastel gale

[pastel gale]

no

[void raven]

For me that's okay but best of luck for the legend pass or daily pass players 😜

[civic cliff]

I can't play the GP

[pastel gale]

I don't know

[umbral owl]

RIP MP

[azure pollen]

Not only Mp
Everything's not working
Rip all events

[crystal solstice]

All the events are down

I can't even do a daily or career race.. 😕😕

[umbral owl]

Yeah I posted them too 😁👍

[zinc lichen]

Hi @pastel gale , could you please make sure that this concern is taken up when the discussion comes up there? #🤖・android-issues message

[pastel gale]

I don't think we can send different compensation to different types of users (paying vs non paying) but once the issue is fixed we will figure out how we can alleviate the issue you are mentioning

[zinc lichen]

I see. Thanks for the reply. Hope there will be a fair resolution.

[left oak]

Please give us in this gp run unlimited try!

[vast gust]

Hope there's a compensation

[torn tundra]

Ive been noticing that the game refreshes in middle of game play has anyone else faced this ?

[cloud summit]

@pastel gale The Chiron SS SE should be extended. All the cars require long fuel refills. We have not been able to play the game since last 24 hours and still there is no ETA when issue will be resolved. The cars for se just have 3 fuel slots and the fuel slots have been wasted due to network issues.

[gritty fractal]

3rd day os issues and I'm loosing too much positions at MP, F50 hunt impossible, SE run 1 race the 2nd issue. COME ON GL.

[torn tundra]

So much of this happening after the update thing

[vital radish]

im on ios if i play any daily event it says theres no wifi and it restarts the game but the wifi never cuts out

[cloud summit]

Good luck completing that. You will need a special no disconnection pass to complete it

[vague fiber]

Really nice of Gameloft to not give you rewards if you get a connection error even if you've finished an event legitimately

[dense tree]

I paid for the daily event pass, but the game keeps crashing all the time , connection errors, while my connection is super stable with 16 ms ping and over 80 mbps download speed

[shrewd hull]

@codin 👆

[dense tree]

Now the blackfriday event finished and I couldnt be able to complete it , coz all my races was not counted

[vestal walrus]

+1

[unkempt breach]

wow we got another android bug

[fossil crystal]

You discovered this just now?

[unkempt breach]

No. I got internet just now xd

[fossil crystal]

[vital radish]

I' 2 meter from my stable network and lost today almost 10 times my rewards and also my fuel because the game is losing network connection. I'm getting mad about that.

[unkempt breach]

gl must give us 10000 tokens compensation

[night spindle]

Give us free cars and ticket refills until you fix the problem.

[wanton talon]

The best way for compensation is to give wild key 🗝️ to every one now , and 10000 tokens and 10 wild cards of each tier.

Is it too much to ask .

[wanton talon]

And ofcourse this , till the issue is resolved.

[inland whale]

Gl your connection issues screwed me 2 of qualifications of gp. Got disconnected half way in both races. Fix your game.

[old spire]

500 Seasonal token confirm 💀

[spring temple]

Bundle LP for next season? 😬🤓❤️

[mighty niche]

Whenever I try to use the Camaro LT it says "Not Syncing" and it's specific to that car only. Anyone know why?

[unkempt breach]

free lp

[quick elm]

@pastel gale My game is restarting almost every 2 mins and i cant play anything due to that issue just fix the servers ASAP the game is currently unplayable rn

[pastel gale]

#🔥・hot-topics

[quick elm]

It was said 3 days ago and things are getting worse and worse day by day

[pastel gale]

It's still relevant

[shut oasis]

@pastel gale You're not helping the situation by linking hot topics.
Paying consumers have a right to be kept up to date with progress and resolution. Compensation for Gamelofts failure has to be acceptable for everyone and not feel like a slap around the face!
It's called respect, something gl haven't cared about for some considerable amount of time.
Fix your priorities and be grateful for the consumers who have given faith to your now deceptive trickery.

[south acorn]

Is this server issue going to be solved

Losing tickets

[sage fox]

any eta?

[raven bay]

Still the same way what a waste of time

[umbral owl]

Let's wait and see then how we gonna get compensations for hunt, MP, GP, SE and other minor stuff for 4 days issue been going on now

[hazy zenith]

I think this connection error because the new Drive syndicate coming soon

[raven bay]

It is been like this for 3 days now

[hushed hill]

I wonder why

[umbral owl]

Drinking booze from Friday evening to Monday morning
Easy to guess
It always heppens with GL servers
If any issue comes up Friday no one is bothering to solve it
I think that's why they moved launch for MP seasons from Friday to earlier days like Thursday or Wednesday in some occasions.
To be able to solve the problem within working hours 😉

BTW a friend of mine got suspended here, got time out, not sure for what.
@shut oasis
But he feels to share the truth and carelessness from tech support on his behalf. He is very passionate about this game and been playing to have good time with through his day.
I am asking to remove time out to keep up healthy conversations on both sides of the issue

[strange kestrel]

If there is not some MASSIVE comp, then I'm just going to ask for an LP refund from google.
-LP gas unusable or wasted by disconnect
-LP car hunt is an unplayable ticket waste. Wont be able to even star up car.
-Extra LP gas unusable in mp1 mp2
-Wont finish MP1/2 milestones
-LP is only like 3 weeks long (21 days). Game had literally been unplayable 15% of the time.

[wanton talon]

I just completed 1 race , safely .

[umbral owl]

I have completed the race only because servers kicked out other 6 guys faster than me. And I got network bug after this SS 😂

[wanton talon]

1st race was practice Race in GP , now this one is in credit heist .

[stable ocean]

there really are GREAT experts working there, when they can't fix the game for 3 days 🤣😅

[modern lotus]

MP looks stable

can anyone confirm?

[worldly river]

No official news about it

[high falcon]

20 mins play no system Crash. May well be fixed

[worldly river]

Looks like its being fixed, played for 1hr and only 1 crash, did events, gp, and multiplayer, the crash was in like the 8th race

[ruby arch]

@pastel gale Will there be any Grand Prix compensation?

[ruby arch]

:L

[red willow]

Of course they're working on the new coming season and the servers... these issues don't seem unusual to me.

[stable ocean]

problems are mostly at the beginning of the season...

[stable ocean]

this also surprised them now, so they don't know what to do. but the money packs work perfectly. 🤣

[glossy iris]

no compensate?

[gentle steppe]

[zinc lichen]

My goodness it's hilarious 🤣. That message displayed while having sync issues.

[trim cliff]

1y ago

[mellow panther]

Each season they find new ways to take advantage of players. Everyone needs to head over to Google Play and ask for a refund. This is unacceptable and will continue to happen unless they're held accountable.

[primal willow]

🤣🤣 on point but 😆

[zinc lichen]

Still funny 😁

[unreal wing]

They refuse refund 😅

[mellow panther]

Sorry to hear that. You told Google Play the request was because of fraud?

[unreal wing]

Right

[sage fox]

@pastel gale conversation id (ticket): 2677188

thank you in advance

[umbral owl]

GameLoft site isn't working either LOL
😂
Did they grab the bags of money and run away 🤣🏃

[worn harbor]

can't even redeem code now. what is this nonsense

[gritty narwhal]

Andddd lagged

[quick elm]

@pastel gale We cant verify our id on redeem code section

[blazing pike]

Seriously dude? @pastel gale

[pastel gale]

try with the old id

[blazing pike]

Oh c’mon we forget the old id

[pastel gale]

it's a shift you can do mentally

substract 2 from your current id
3 becomes 1 and c becomes a

[quick elm]

Wdym the old id my acc is less than 4 months old and this is the only id that i noticed

[pastel gale]

it was changed before those 4 months

[quick elm]

So that means i dont have the old id

[pastel gale]

it still works with the technique I shared above

[solar coral]

Can dont get you

[pastel gale]

your "old" player ID is 4630912

add 2 to every number and it's 6852134

see what I mean?

[quick elm]

Thanks now i know what you mean sorry for the language barrier i am from asia

[solar coral]

a-eh49g2c what about mine

[blazing pike]

Which mean 1 and 2 become 0

[warm glen]

a-30hddg7
What is mine @pastel gale

[pastel gale]

cf27e0a

[shrewd hull]

a-73ee789 what about mine 🤔

[pastel gale]

18fbbe5

[pastel gale]

51cc567

but I think the site is just struggling

maybe this doesn't help

not sure

[blazing pike]

Sorry my mistake, 1 become 9

[shrewd hull]

😢

[pastel gale]

try again later

[quick elm]

Cant verify with old id either

[pastel gale]

code will stay up a few days

[pastel gale]

try again later

nothing I can do if the site is struggling sorry

[warm glen]

It's not working

[blazing pike]

I think the problem is on website itself

[blazing pike]

Alright then, let’s be patient

[worn harbor]

nope. no luck

[blazing pike]

Thanks for informing @pastel gale

[worn harbor]

And thanks for AgeraRS SE

[strong schooner]

@pastel gale I have the same issue. My ID a-hef9124 does not verify. I tried fcd7902 but it didn't work either.

[viscid flicker]

What is mine @pastel gale a-9e07897

[north ocean]

What is mine @pastel gale a-8985hdc

[pastel gale]

Won't help, it seems like the website is struggling right now. Give it some time, try again later or tomorrow

Code will still work

[north ocean]

Ohk

[viscid flicker]

Okay

[golden cosmos]

They did the same to me, were you able to get refund processed yet?

[cyan thistle]

what's happening 😕 @pastel gale

[strong schooner]

Ok. btw can you tell me if the current cars on the showroom will rotate out as the new ones on the next patch come in or everything will stay?

[pastel gale]

they all stay

[unreal wing]

Not yet 🤷‍♀️

[worldly river]

We will get compensated for the problems we face this passed 3 days? @pastel gale

[pastel gale]

yes

[worldly river]

Cool, whats up with the code thingy?

[pastel gale]

seems to be down, try again tomorrow

[worldly river]

No no, what are they about, why people are getting new ids and stuff

[pastel gale]

they're not getting new IDs

it was a thought I had

that maybe there's issues with the current ID

but it turned out not to be the case

sorry for the confusion!

[viscid flicker]

Whats the new code toh?

[pastel gale]

FESTIVESPARKS

[viscid flicker]

What are the rewards

[vale trail]

75 Tokens

For next season.
Will the old cars still appear in the Showroom?
And more important: will that Extend button be there this time?

[sleek kelp]

1. All cars will stay, including the new ones
2. No clue

[pastel gale]

2. Yes

[sleek kelp]

2. ª

[wicked quarry]

The redeem server is down. I can't login with my ID.

[cursive moat]

For some reason my game crashes when i enter. It loads itself for a few secounds music starts playing and there is a sound and it just crashes. Oh and btw i have this problem for 2 weeks i hope someone will help me

[north ocean]

Try clearing data and then open. Make sure you have log in with facebook OR google play

[cursive moat]

Ok less try that

[coarse sun]

Same

[pliant cedar]

Gameloft can't make even one thing to work

[cloud vault]

Go check #🏎・general page pin msgs then say

[paper smelt]

So they've fixed login/connection issues only to break the BoS event. 🤦‍♂️🤦‍♂️🤷🤷

[strong schooner]

Well... At least the game is stable... For now...

[cinder rapids]

Super overpriced items in Store

You Should Take Attention on these prices If You Give Us reasonable price of These card I definitely Like To Purchase them from my tokens

[north ocean]

Site is working now

[cinder rapids]

My working Wait it will be Fix

[strong schooner]

Yeah... If it was like ~20 tokens I would consider it.

[pastel gale]

Can you try now

[cinder rapids]

I think under 100 is not bad

[strong schooner]

100 still too much. You have to remember that it gets more expensive for each stock you buy.

[cinder rapids]

It impossible to reduce price 234 to 20

[strong schooner]

It is... All they have to do is change a number on their price table... Its not a matter of if its possible its a matter if they want.

[sleek kelp]

The price in tokens’ purpose is only to exist. The best way to purchase blueprints is always with credits

[coarse sun]

It works. Thanks

[solar gulch]

Help me guys ( no girls )

[sleek kelp]

#🏎・general 🗿

[vestal walrus]

@pastel gale now that the connection issue has been "fixed"
could you also please take a look at this
#🤖・android-issues message
also opened a ticket for the same (#2670469)

[torpid ether]

@pastel gale After mini update game is lagging, some hanging, problem are same as before update.

[pastel gale]

will check

[warm crest]

This still hasn't been resolved?

I can't play from yesterday
Every time I open the game this comes up after a few seconds

[loud mist]

Fixed

[warm crest]

Not for me , 😭

[torpid ether]

Some hv little bit good connection but hanging is high

[merry kiln]

My device can run 60 fps. But i dont see the option.
What should I do?
It's not like that the option has disappeared now, it had never appeared.
Few days ago I found that my device could run 60fps.

[astral badge]

Your phone may be not in the A9 list of 60fps

[bronze sluice]

If I redeemed this new code, why didn't I get the rewards? (It also happened in the last New Tech season)

[pastel gale]

contact customer care

[merry kiln]

So how to get my phone in the list?

[heavy eagle]

That needs to hand over to Kharkiv btw like on A8 which is still ON.

[quick elm]

@pastel gale Why there's no D class car in DS8 thats odd

[cobalt fern]

Not every DS had a D class car

[merry kiln]

how to get my phone in the list?

[unkempt breach]

@pastel gale when we will get compensation?

[pastel gale]

later this week

[unkempt breach]

thanks.

[visual raven]

That's not fair! I lost a lot of time because of the server problems. It's going to be hard to get the F50 to max now ☹️

[worldly river]

How we supposed to finish the ferrari hunt if we couldn't play for like 3 days?

And what about the people that lost their tries at the granprix because of those connection issues?

The compensation its already meh, because nothing its granted on those packs, and 10k ST is really low amount
The obvious thing to do would be to anule this past granprix level, and give more time for hunts
@pastel gale

We r not asking for crazy stuff like keys of stupid amout of currencys, just more time on events to play

[vague zealot]

Extension of the event isn't much to ask for. 3 days downtime should be 3 days to extend it

[worldly river]

And its not that hard since they did that already in the past

[vague zealot]

Also, what use are BOS packs now? Those events have ended. It'll result in just giving players a few BPs that won't be of any use for many years. And the BOS support packs will likely be TC for many.

250k credits a day isn't sufficient. 3 days downtime at 1m a day loss = 3m of just virtual currency. Wouldn't cost anything. I know not everyone will average that but it kicks their most loyal players in the teeth

[worldly river]

Yea 250K its nothing, we get way more than that just by collecting the daily credits event

[zinc lichen]

We already have paying members of the club quitting after this weekend 😢 Anyone who were on the fence will gladly take this compensation insult as the last straw.

[worldly river]

not trying to start something with mods and staff but i really dont know how yall get to this weak ahh decisions, we only asked for time to finish the current events and somehow yall managed to give us worse, crazy

[astral badge]

Get a phone that is support A9 60fps lol

[noble helm]

How about a little club reputation as a reward for missing a day of play due to a connection error?

[strange kestrel]

Is there going to be separate comp for LP holders? So many more tickets wasted, and LP exclusive car hunt time wasted.

[gentle steppe]

@pastel gale Thanks for the upcoming compensation. Maybe you can also think of some extra BPs for missed hunt for Ferarri F50. Maybe give it as idea to the team, thanks.

[abstract elbow]

@pastel gale Y there is no 60fps option for pixel 8?

[worldly river]

@pastel gale the cars on the compensation packs will be only the featured or every car?

[left oak]

Please give us the season tokens for the NEXT season! Now, it has no sense!

[golden cosmos]

pretty valid, i bought grind pass ( daily pass ) to max this car. Not only i lost value on grind pass, i will not have to settle for less number of BPs @pastel gale -- This is what GL refused to reimburse as well. Not sure if i would be buying anything.. Its a serious rip off. If there is anything you could do, I would appreciate it.

[golden cosmos]

GL says they care about players. Where they lack is decision making skills -- to compensate sufficiently for their faults. What good is season tokens, or BOS packs towards the end of the season. Cant understand the logic. The whole compensation system must be dismantled and rewritten.

they could just delay the compensation and include the pack for next season instead

[marble cedar]

enexei has been warned

Reason: Posted an invite

[quasi wolf]

To be honest I find the compensation insulting some lost opportunity to win the key in GP, some had to spend tokens in BoS because couldn't play SE to farm more ST, Some can't complete multiplayer not all of us play as much week days as weekend. Not to mention blueprints lost because couldn't complete BF daily event and tokens in daily. And most importantly time lost. Not like I expected anything more from you as a company. Some or all of these things happened to players in my club. So don't cry if you don't get these people too spend money again. 🫡

[unreal wing]

The only thing they care about is money!

[humble dove]

#🏎・general message

help @pastel gale

[umbral pebble]

Facing an issue where I'm always stuck on this screen

Reinstalling solves the issue but only for the first play. It comes back when you relaunch

[boreal shadow]

Thumbnails for Daily Events aren't visible . If this message is redundant, I apologise I sent it in the wrong chat earlier .

[spiral aspen]

What’s your device? Firmware?

[loud mist]

@pastel gale

[umbral pebble]

Pixel 6a. Don't know how android firmware works, but if this is it, then fine
UP1A.231105.003

[stark bluff]

look for a fix (if you care)

[cinder plover]

Clear cache before you launch the game,
Everytime

[quasi wolf]

Thx
I didn't tag him because nothing will be done. I said my peace 😅. GL police is the big problem not the workers. GL have no respect to the customers or there workers and players are getting toxic don't help.

[vestal walrus]

yeah you complete all the other conditions then you receive that
it's written "Get all conditions on this stage" clearly too...

(i realised later that you were talking about the button, my bad)

[bronze sluice]

@pastel gale It happened again, I redeemed a code from the prime rewards and it didn't give me the rewards. I asked Customer Care, but it did nothing.

[loud mist]

Login again

[arctic quarry]

Happen again

[bronze sluice]

@vagrant mountain I tried it many times.

[pastel gale]

You're gonna have to contact customer care

[normal bramble]

I have a problem here. My connection isnt the issue, since I tried reinstalling this game and it only opened once. Afterwards would just resort to this screen. Very annoying.

[loud mist]

I disagree...they r very good in decision making skills ( profit motive)

[quasi raptor]

Hey @pastel gale Thanks for being supportive and helping A9 community.
As you are a strong advocate for fairness now it's time to fight again for your community and ask GL to come with a fair resolution for those who bought the bonus passes and couldn't use them for almost 4 days (1-4 Dec).
You can see there are multiple complaints about this.
Please step up again and remind GL they are the first who have to prove fairness and correctness if they want the same from their customers.

[loud mist]

@pastel gale Need fair compensation

[pastel gale]

For such cases I strongly recommend opening customer care tickets after the compensation is rolled out for everyone

[loud mist]

That doesn't help much 🥲

[pastel gale]

How do you know?

[loud mist]

Past experience

[quasi raptor]

It is a global issue, not an isolated one. Isn't it a lot easier and fairer for them to take action for all instead of being flooded with individual cc complaints?
We all know how hard it is to get past those automated unhelpful cc replies and get real help.
They have access to the entire purchase database and one general complaint should suffice for all.

[loud mist]

Dont forget the connection issue is your fault @pastel gale

[spiral aspen]

I assume it's android 14, CC said it will be fixed in next release

[pastel gale]

I hear you, but that's currently not feasible, so your best shot is a ticket. Apologies for the inconvenience

Can you stop pinging me repeatedly, please? Thanks

[loud mist]

Not until better compensation

That compensation is a joke.

Think your self bro the compensation is fair ?for the past 3 days unable to play..

Daily login I'm getting 6lakh credits 😂

[nova topaz]

Same here 😅😅

[stuck steeple]

Compensation will be disburded on December 6 10:00 PM GMT

[vestal walrus]

10:00 GMT
not 10:00 PM GMT

which is in just 1 min

[halcyon yew]

No double packs i got daily pass

[gentle steppe]

Thanks GL

[loud mist]

Same

Atleast u unlocked fenr supersport

[gentle steppe]

I think this is an issue again

[gritty narwhal]

I hadn't got my rewards yet. ID : a-ch6f1hf

Got it, thanks

[upper kettle]

Compensation totally disappointing, only trade tokens, ☹️

[elfin lintel]

@pastel gale I bought a daily pass, but Car Hunt doesn't give me double packs.

[pastel gale]

I've reported the issue

[shrewd hull]

I didn't received.. And my friend in team received 😭😭 @pastel gale

My ID a-73ee789

[pastel gale]

Contact customer care

[radiant gorge]

I didn't received any rewards but my friends recieved
My id a-250e2c1
Solve my problem as soon as possible

[gaunt cliff]

Why we have Vulcan centenario etc in epics packs in mp2

[fierce birch]

I have the daily events bonus pass, but the Bacalar's car hunt doesn't have double packs enabled. The other two car hunts have it

[normal bramble]

Hello?

[pastel gale]

Try a different connection.

[left badger]

This is getting stupid @pastel gale The A9 facebook version DOESN'T WORK AT ALL

When I try to play it in the app, the buttons won't work

And when I try to play in in a browser, the game doesn't even load

[shrewd hull]

Same like u😢🤷🏻‍♂️

[autumn spoke]

I can't get the ad pack, it says that there's no more ads even do i never bought one this moment. My wifi is on.

[marble cedar]

eddygo945 has been warned

Reason: Posted an invite

[normal bramble]

It worked with hotspot, but not my wifi connection although its very strong.

[pastel gale]

Try restarting your router

[umbral owl]

Why adding classic cars to MP2 rewards.
It's already bad enough and we were getting a BP or two from them
Now it's even more diluted.
Please fix MP2 milestones according to season cars and not classic cars

[placid grotto]

This guy is right,what is this?

Gameloft is making fun of us

[radiant gorge]

Help

[kind forge]

I want to recover my account?how?

[spiral aspen]

contact the Customer Care

[kind forge]

What time take to answer my questions by customer care?

I am in garage level 12 and I lost that account

[radiant gorge]

@pastel gale

[radiant gorge]

It take more than 1 or 2 days

[strange kestrel]

Additional comp promised for LP holders

[loud mist]

Did u receive any additional rewards?

[strange kestrel]

Not yet. They just wrote back this morning, and promised it today or tomorrow. So we will see

If it doesn't arrive, then I'll ask Google for an LP refund. It is rediculous to advertise a 7 day LP car hunt when the game is unplayable for 3.5 days

[loud mist]

I'm thinking the same

Gonna ask refund from Google

How would they compensate who missed the entire round in grand prix?

[fair sail]

Imagine opening 40 packs but still you get nothing

[strange kestrel]

@pastel gale Can you share what will be the LP holder comp for missing half the LP car hunt?

[minor valve]

I'd honestly like to ask the same question.

[strange kestrel]

FYI referring to this above.

[vital radish]

@pastel gale Why this issues always held in my account? that's ok but return my lost items atleast,till now not get any reply

[wary peak]

I bought the daily pass and for some reason I'm not getting double rewards.

[minor valve]

apparently codin was telling the team to fix this, idk I grinded everything in the first three days of the last hunts and my pass expired on the 4th

[subtle sand]

@pastel gale Kindly remove the epic part of these starter cars like w motors, vulcan, fxx k etc because these cars are not part of season. Remove them from mp card packs too. Otherwise we would get trash epic and bps. Look into this. Thanks

[unreal wing]

It's just an automatic response, please don't expect anything more as a compensation from GL.

[unreal wing]

One and same every time 🤦‍♀️😂

[strange kestrel]

@unreal wing hopefully it was not some auto response. I can see how that is possible. If it was, I'm going to ask Google for an LP refund.

[unreal wing]

They wouldn't 😂

[unreal wing]

Better ask 👍

[mighty swan]

i know about the issue with the pass
So, ¿can you solve the issue with double rewards problem?

[weak geode]

Is it possible to transfere my Android Aslphalt Progress/profile > to Steam? I cant seam to find anything related to it, and when you connect then there is only facebook on the android version and on steam its only xbox..

[sleek kelp]

Only Customer Care

[weak geode]

Really...? How to Contact*costume care about it then?

[golden cosmos]

easy way to skip the whole MP2. Not worth it.

[umbral owl]

With the same mindset we can stop playing game completely.
The idea is to share opinions to keep the game entertaining in some form.
And MP is one of few gaming modes to have some fun.

[golden cosmos]

i dont know if you have done the MP2 fully. I have gone for 30k rewards few times, this is literally a grind fest. Not sure if you are aware, over time dilution is real and i have been seeing this for some time now. Reducing MP rewards, giving epics for lowest car after 6 days of grind, its not equal probability. A pushback from players is needed, they dont listen to anyone's opinions. My only hope is Codin. But his hands are tied as well.

Sian in showroom == MP2 Finals in condensed form

[golden cosmos]

Looking at your historical posts -- are you the one with 207+ cars unlocked? If so, may be -- they would listen to you.

[umbral owl]

@golden cosmos yes I have completed final MP2 many times. And yes it's very grinding, and yes again drops are bad too. You are right about push back but at the moment they are making things even worse. I asking to not make them worse.
They treat silence as accepting new conditions.
So only form is to voice your demands rather than giving up on gaming mode completely

[umbral owl]

Yes I have been playing game since the release
And been donating my fair share

[golden cosmos]

i have given so many feedbacks -- never get any acknowledgment, which makes me think that i am talking to an alien company

[umbral owl]

Same here
But it's about the number of people having the same thought and idea and announcing them in unison.
I think it would be best move to gather club and community leaders to form some sort of union and then can demand changes easier

[golden cosmos]

GL on your pursuit.

[golden cosmos]

Agree. Not sure how much of it is practical.

[umbral owl]

Last time we pulled off the stunt when things got bad

[umbral owl]

Got out of the track for almost a minute

[normal bramble]

Tried it, didnt work. Its been doing this for around two weeks now.

[stable ocean]

this season is totally crazy. pose that you get 65 tokens, and in fact you get 65 seasonal tokens. 🤣🤣🤣

[void heron]

delete this cars from rewards

[novel trellis]

Please remove the lock in Bugatti chiran sports we need to try opening few key card packs

[young kernel]

@novel trellis thats not going to happen

[young jewel]

my game isn't loading

[worldly river]

i think this was the WEAKEST compensation ever seen

jezz

[elfin lintel]

wtf they don't fix car hunt pack error still

must compensate

[minor valve]

yep

x2 reward fix when

[loud mist]

Ok u got it 100 trade coins

[loud mist]

Same got 65st instead of blue tokens

[vestal walrus]

any updates on that?

[pastel gale]

It was reported to the team

[minor valve]

how was the fix

how done is it

[vital radish]

The thumbnails for bundles and daily events aren't loading pls fix this. It doesn't even show club leaderboards

[pastel gale]

try a different connection

[subtle sand]

These cars are part of mp finale but not part of showcase event or currency craze. Add them their as well or remove them from the mp finale so that we can get good rewards. We would grind for 30k milestone to get epics for these starter cars. That's not fair at all.

[shut oasis]

@pastel gale Is it possible to get an exact date for game stability fixes? It is more than frustrating to see your abilities to recieve financial reward is never affected. I'm a long-term veteran of A9 , I'd like to think you actually abide by your own terms and conditions, it's about time you put the customer forefront and gave valid, honest and quick response with answers.

[pastel gale]

"stability fixes" related to what, exactly?

[shut oasis]

Stability relating to server issues still not completely rectified @pastel gale

I've also not received the compensation

[pastel gale]

Servers I have no insight on, but I can assure you the team is monitoring the situation and working on improvements constantly.

[pastel gale]

For that you can contact customer care and they'll send it manually to you if you didn't receive it

[shut oasis]

@pastel gale There's Always going to hr tweaks needed but the recent ongoing issues with the latest update is still causing my gameplay unnecessary and avoidable issues

[pastel gale]

Are you still facing constant issues?

[shrewd hull]

me didn't received any rewards for connection issues.. And our players in my team recieved 🤷🏻‍♂️🤷🏻‍♂️

[pastel gale]

Ask customer care

[shut oasis]

@pastel gale Usual replies then.... im talking to gameloft representative in you.... im asking you to bring this to their attention. This is being public and how I as a paying consumer have requested for you to find answers. Please do me the same gratuity in your responses going forward

[pastel gale]

Not sure what more you want

[shut oasis]

@pastel gale Working on doesn't mean resolved, I'm asking for a time frame ( date) I can expect normal gameplay. It shouldn't be that complicated.

[pastel gale]

I don't have such info.

[viscid flicker]

On Discord or through in-game??

[pastel gale]

in-game

there is no discord for customer care

[viscid flicker]

My bad

[autumn spoke]

@pastel gale Hello, can you maybe try to fix this huge problem on Android devices. The issue is quite annoying : can't get the ad to get rewards and can't access Redeem Website.

[minor comet]

@pastel gale I got 65 seasonal token instead of blue tokens from completing a seasonal mission after completing the battle pass
I was supposed to get blue tokens it was shown on the quest
( I had lp so I completed the pass before completing every mission)

[sleek kelp]

It’s actually seasonal tokens, but the mission shows the blue token icon instrad

[marble cedar]

rik_raiden has been warned

Reason: Posted an invite

[loud mist]

Same bro

[minor comet]

I don't think so I mean what will I do with 65 seasonal token lol

[dark glade]

@pastel gale I want to ask why GL Kharkiv can optimize the Mediatek chipset and fix graphics problems but GL Barcelona can't optimize?

[spiral aspen]

Wow, is it true? how do you know that?

[pastel gale]

#🔥・hot-topics

[exotic nymph]

It's happening again

[pastel gale]

servers are down

you can't play now

[nova topaz]

What happened @pastel gale
Again server issue
Again competition lol

[drowsy folio]

@pastel gale

[fallen minnow]

Sir give me some gift id: a-4gchg50

[cloud vault]

Alive page again ☕

[jagged summit]

A headsup would be nice before shutting servers down to fix things.
Or get a better projectmanager if the current one can't handle it.
The compensations has never been enough to cope each season with way too many bugs.

[compact junco]

WTH 🥱

[spiral aspen]

restart the game

[gleaming root]

Wt

[viscid flicker]

What does that mean, it's 2 days and I didn't get my compensation

[pastel gale]

is this for switch?

[viscid flicker]

Nope android

[pastel gale]

what black series grand prix is running??

[viscid flicker]

Don't know, they replied me with that for the report of compensation I didn't receive yet

But no, black series gp was like 8 months ago I guess

[sleek kelp]

The updated rewards table is for the switch version lmao

[dark glade]

Yes, I do know because I have played A8 and A9C

[viscid flicker]

Lol but I'm on android

[sleek kelp]

Yeah they did an oopsie there

[unreal wing]

mp2 rewards are as amazing as the compensation rewards - tons of TCs. And since higher garage levels are not added to the game, these TCs are worthless.

[granite talon]

Stuck at "connecting" after "select account" that appears after reinstalling the app (since yesterday)... Can anyone help with a solution?

Reinstalling the app multiple times haven't helped so far.. Network/wifi is fine

[spiral aspen]

You should contact the customer care with player ID, and CC will contact with the dev to check your issue

[crystal solstice]

Game is down again 😭

[mild halo]

Why baby? 😫

[granite talon]

I did contact the customer care with player ID, screenshots and whatnot via email... But they gave me the same copy paste reply of compensating me with black series packs etc just like the player above.... even though I'm using android and there's no such events... Anything else i can do?

They are not addressing account connection/syncing issue that I'm particularly having.. At this point I don't care about compensation, i just to enter the game.. @pastel gale

[vital radish]

@pastel gale Please have a look on my issue

[raven bay]

Did it crash again?

[willow cloak]

Hello
Just a question ❓
Does our club earn reputation points from me when I'm playing the showroom event
Because it seems like you don't.🤔

[granite talon]

You have to play any event race or mp after showroom before closing the game to add it to club reputations (according to what I've seen)

This is not an android issue, so please ask at an appropriate place so that it doesn't hamper/delay the members here with relevant issues to receive their solution.

[willow cloak]

@granite talon my apologies I'm playing on an Android I thought it might have been a coding issue with the Android or something but thank you very much for your informative answer you are a gentleman and a scholar I wish you well in life and as you can see I'm just writing stuff to waste time

[subtle sand]

@pastel gale Im watching this snapdragon ad but not getting rewards. It don't give me reward/ event refill/ gas refil.

[deep sable]

@slim flare no key for buggati supersport 300+
is there something wrong
spend over 500k seasonal token
54 packs open thats not normal

[marble cedar]

naman_04 has been warned

Reason: Posted an invite

[fervent needle]

Frequent disconnections despite stable wi-fi connection

@pastel gale Please fix this!

[golden cosmos]

Classic series ending in 3 day?? Is this a visual glitch? @pastel gale

[north ocean]

No it's not

[gentle steppe]

Third Time now the Sian rewards removed after starting the event🤬

Before and after:

[coarse swan]

Afaik, it's only for the first attempt. If you do it once you'll not get again

[stable shell]

What is happening to the servers bro

[bronze sluice]

Why is it happening again with the correct player ID of mine.
I redeemed the prime rewards code, I noticed I did it in the wrong player ID, but when I do the correct one, it said is invalid

[marble cedar]

topsecret_2023 has been warned

Reason: Bad word usage

[tidal jolt]

Why im the last ? 🤨

[next leaf]

Something wrong with the servers?

[solid pelican]

@pastel gale The triple coin add after MP matches doesn't work most of the times, I watch the add then when I "X" the game reloads(reopens) itself without the reward given

[fierce birch]

When I get this message after trying to play multiplayer, a fuel isn't returned to my car. Is that normal?

Edit: it happened again, I'm pretty sure it's just my bad internet but it's frustrating how a fuel gets wasted.

[narrow owl]

Is anyone having this problem while joining mp?

[pastel gale]

Can you press the i button on the ad and share the info you see there next time it happens? Would help us

[vestal walrus]

idk if this helps but i had the same behaviour with another game a long time ago, the issue was due to this option being enabled in the developer options section
I turned it off and it was fine

[fallen minnow]

@pastel gale Give me comparison id=a-4gchg50

10 times this problem

Im very sad for this problem

[pastel gale]

Please contact customer care

[tidal jolt]

At pratically all race

[willow grail]

https://www.youtube.com/shorts/Qe6vKjYmwb8?feature=share

https://www.youtube.com/shorts/zcdq4Ngqrgw?feature=shar

[vital radish]

any idea? even on highest settings, the game still blurry

i tried gfx tool, change system dpi... nothing help

[fierce birch]

Almost all of the daily events' previews (?) don't load. I've had this issue for 4+ days now. I've tried clearing the cache and I have a stable internet connection. The same goes for all offers, the first 10 initially load but the rest do not, then after a while appear with the name "download error" 🤔

[worn mica]

update on 13th December

[vague sluice]

Got a bug where I can't preview showroom events I've already done once if I have another event active

(I was tapping the W12 event)

[tawny thunder]

What is this ? Can anyone explain 🤔 ?

[fierce birch]

How can I fix this?

[bold shadow]

@pastel gale Where is Guranteed bps?

[hexed crane]

maybe after the sponsorship subscription

[leaden plume]

@pastel gale I received compensation for connection problems again. I wouldn’t like to get banned because of this, what should I do? :D
ID a-d9f3d2h

[pastel gale]

no need to do anything, you're fine.

[granite talon]

@pastel gale I'm stuck at "connecting" my account, never connects. Already reinstalled the app & restarted the phone/router multiple times.. always stuck at "connecting"...

Customer care doesn't help at all, says connection issue is already fixed and to restart/reinstall.. Help 😣 🙏

Player ID: a-c13d792

[finite goblet]

@pastel gale is it Dragon Race or Dragon Speed? #📰・game-news message

[pastel gale]

contact customer care again

[delicate belfry]

Why should my car here be 2*? I don’t have time to pick it up, is this a bug? or a defect?

[austere nymph]

Did you change or fake phone's country another one?

[tawny thunder]

I did nothing.

[steady violet]

@pastel gale Why devel stats nerf ?

[austere nymph]

If you changed phone's country I can see you triggered something from legal, if not I think you should left yr player id and current phone's country for help 😁

[tawny thunder]

No serious issues.

[tawny thunder]

It's about ads personalization

[austere nymph]

Yeah. Actually I met the same when use vnp app to fake country to DE 🤣. The app is not powerful enough to retrieve content 😸

[sly warren]

None of the ads have been loading for a few weeks now,is this for everyone or just me

[hybrid iris]

Not even a real problem
Should I have sent it to the suggestions-channel instead?

[unkempt ermine]

@pastel gale Can't able to update

[pastel gale]

Is your phone 32 bit?

If yes, you need a better phone to play a9 starting this update

Was announced in the patch notes

[unkempt ermine]

So time to leave A9@pastel gale

[silver oxide]

I have the same problem but my phone is 64bit!?

[pastel gale]

What is your model?

[silver oxide]

Samsung a13

[pastel gale]

It might be your android version

Are you on Android 13?

[silver oxide]

Yes

[barren kestrel]

@pastel gale I have Still same problem From today it's happen 3rd time Today when dev fixed this ?? I've playing 3 4 more game all game working Fine

[finite goblet]

@pastel gale started the i8 Showroom for the second time after the game update. Stage 1, tokens are visible as rewards, they are counted towards conditions, but aren't added to my token count. Isn't that strange?

[bold shadow]

@finite goblet restart the game
These rewards automatically disappear

[finite goblet]

Thanks. Never restarted the SR. But that's a known “visual bug”, and still not fixed.

[copper sinew]

Congrats and thank you @tribal yoke,
60 FPS fluid👍👍now on my mid range device with new update, always had 30 fps. Now it's perfect 🙏

[brazen tree]

Android version 13, update not compatible

[silent cove]

32bit SoC probably

[bleak flame]

I am having the same issue on my phone too

It happened before some 3 months ago but the next update came out to my phone anyways and it was all fixed

According to my phone, The update cames tomorrow, maybe we must wait

[bleak flame]

I am having the same issue on my phone too

It happened before some 3 months ago but the next update came out to my phone anyways and it was all fixed

According to my phone, The update cames tomorrow, maybe we must wait

My phone is an Huawei Y6 2019 with Android 9

[spiral aspen]

Try with this tool and check what is your CPU abi - https://play.google.com/store/apps/details?id=com.vamgames.vamspka20.systemmonitorinfopro

[spiral aspen]

@silver oxide

[spiral aspen]

time to buy a new cool phone

[brazen tree]

I don't have the arm64

[spiral aspen]

GL doesn't support for 32bit(armeabi-v7a) any more

[brazen tree]

welp

[spiral aspen]

time to get new one bro!

[brazen tree]

don't have the money

[spiral aspen]

or try with Google Play Games on PC before buy a new one?

[brazen tree]

I was thinking of using my pc

[austere nymph]

Samsung A13 is 32 bit device bro

[austere nymph]

A13

[ruby arch]

Wow never thought I'd see a 32 bit Dimensity device.

[bold shadow]

Can anyone explain this
1st position?

[north ocean]

He is beyond our hope...😂

[bold shadow]

@north ocean

[north ocean]

It's a visual glitch buddy.

[paper lichen]

Galaxy A34, Android 13
Game is so laggy for me after update

[north ocean]

I have A33.. it's good for me

[azure arch]

Eject 1st Hacker

[eager pasture]

@pastel gale
can't remove showroom event that has expired already
i tried clearing cache and all, even play games beta but no go

id- a-4e07695

[silver oxide]

@austere nymph @spiral aspen on device info i got this.
Ok it is 32 bit bat can somebody tell me what this realy mean

[pastel gale]

32 bit is no longer supported

[pastel gale]

Will check

[eager pasture]

thanks

[subtle sand]

@pastel gale I'm not receiving rewards or refills for watching this snapdragon ad. Plz fix this bug.

[upbeat iron]

How i got only 1200 A. In my other account i had 30k season tokens but got 1300 A

[granite talon]

@pastel gale It has been a whole 24 hours I've not been able to login to my Google account. Contacted customer support multiple times but it's always the same bot-like replies... Please look into it 😣🙏

Player ID: a-c13d792

[hexed umbra]

Why the game is not supporting 32 bit devices this way you guys are only losing your consumers , we really want to stay in the game but u r not letting us stay

[pastel gale]

conversation ID?

[pastel gale]

Sorry to hear that this change affects you, but there's nothing we can do

[hexed umbra]

If we connect with pc will we be able to access the same account?

[granite talon]

Conversation ID: #2704632
Conversation ID: #2705554

[vital radish]

I cant remove it

[fossil edge]

I wanted to collect the classic multiplayer prize, the envelopes appeared but when I touched "claim" everything disappeared and the prize was not awarded

[old spire]

@pastel gale Please help me i purchase LP but didn't get yet

[cedar spade]

Didn't get MP1 rewards after clicking claim rewards

[worn harbor]

Multiplayer rewards not received.
I finished under 1000. the rewards page loaded but when i clicked 'next' i didn't receive anything instead it showed the multiplayer screen only.

[pastel gale]

Contact customer care

@cedar spade @worn harbor player IDs?

[old spire]

See i contact but they didn't replay yet

[pastel gale]

Conversation id?

[worn harbor]

a-981ghc

[cedar spade]

@pastel gale a-8740c2

[old spire]

Conversation ID: #2695298
Please help me

[bold shadow]

@fossil edge same

[bold shadow]

Same

Where are my mp1 rewards?

[cedar spade]

Conversation ID 2707274

[remote dagger]

@@pastel gale In multiplayer I have not received the rewards when claiming them

[minor comet]

@pastel gale I also haven't received the card pack rewards from mp 1 after claiming it

[dusk hollow]

@pastel gale MP rewards are not received after claiming

[pastel gale]

I hear you

We're investigating

[old spire]

Codin what's about my problem

[jaunty peak]

Same issue didn't got MP rewards after clicking claim

[pastel gale]

Wait for an answer please

[unkempt ermine]

@pastel gale Not recieved reward of MP1

[jaunty peak]

Also I was doing this event
And this direct blueprint condition I achieved but BP was not given and not added.

[manic hearth]

Didn't give rewards for 1 and 2 mp

[severe flax]

Didn't receive MP1 and MP2 rewards.

[strong schooner]

If you didn't have the LP the amount is about right.

[jaunty peak]

@pastel gale - I raised a ticket one week ago is still not attended . New season have started and it have affected my planning with ST packs. I didn't got compensation for your network issue glitch which was around 1 week ago. So can you please do something about it. It's like asking compensation for compensation not received for another issue.

[coarse swan]

Bruh multiplayer rewards gone. Didn't receive

[ebon island]

Didn't received MP1 and MP2 Rewards 😫

[strong schooner]

@pastel gale MP1 and MP2 end of the season packs and not being rewarded. When you click claim they just vanish.

[minor comet]

@pastel gale Just for proof

[vital radish]

Mp1 and 2, no rewards, why ???

[cloud summit]

@pastel gale Haven't received any rewards after clicking claim rewards in mp1 and mp2

[autumn cape]

Same issue gimme my reward for grinding

[sleek olive]

Did not get my mp1 and mp2 rewards

[minor valve]

I too haven't received any rewards from both mps

[worn harbor]

same with MP2 @pastel gale

[pastel gale]

Everyone. You got your rewards. The issue is there was no visual cue. Please check your inventory

[cedar spade]

Thanks

[obsidian cedar]

Same happened to me

[neon hound]

So we have to record everything before claiming rewards. We can't remember previous grg status.
Fix it soon.. not update after 2 months

[azure arch]

I want to look reward

[pastel gale]

#🔥・hot-topics

[wheat hearth]

Everytime I opened the game and playing multiplayer, it always say this, I have no problem with my connection

[scenic latch]

Yes me toooo😭

[wheat hearth]

This one also, I already finish a race but it didn't show the leaderboard

[earnest zodiac]

Is it just me or did anyone else not get Mp1 and 2 rewards?

[left oak]

General

[granite talon]

@codin any update? Can't login with Google account since yesterday. Always stuck at connecting.

Player ID: a-c13d792

Conversation ID: #2704632
Conversation ID: #2707711
Conversation ID: #2705554

[tough river]

Anyone else not get rewards for mp1 and mp2?

[loud mist]

No rewards

[oblique mauve]

@pastel gale No Mp1 and Mp2 rewards

[wheat hearth]

@pastel gale Do you know what the issue was? I never have any trouble with my connections

[next pecan]

No rewards for either as well

[zenith atlas]

@CodinGPT, i bymstknly closd d updte msg dt i gt of new season, hw cn i updte d game nw.

[tacit moon]

@pastel gale ?

[pastel gale]

intended

[zenith atlas]

@CodinGPT, i bymstknly closd d updte msg dt i gt of new season, hw cn i updte d game nw.

[regal tartan]

I checked my trade coins before and after the rewards and they're still the same ....so I didn't receive any rewards for MP1 and MP2 ....I checked with my team and neither did they

[finite goblet]

How long will the season last? 21 or 42 days?

[pastel gale]

this is the club season, there's 2 club seasons within this broader season

whole season is 42 days, club seasons are 2x 21 days

[zenith atlas]

@CodinGPT, i bymstknly closd d updte msg dt i gt of new season, hw cn i updte d game nw.

Pls rply ds is 3 time i postng ds msg.

I play on android pltform

[loud mist]

No rewards mp1 and 2 @pastel gale

Checked Trade coins and Blue prints😪

[vital radish]

^^ same here, no rewards from legend league, both MPs

[shut oasis]

Yet again another failure from development teams inability to write code properly!! Where are my visual rewards for mp1/mp2??? Your explanation isn't good enough @pastel gale

[vital radish]

Bro should just conp us the freaking zenvo, been playing for years and still don't have that pos unlocked cause of nerfed rewards

[clear palm]

@pastel gale Hello codin do you have any idea on when the new update will arrive to windows ?

[pastel gale]

#🔥・hot-topics message

[stray crown]

Hi @pastel gale No rewards for MP

[pastel gale]

#🔥・hot-topics

[earnest agate]

2 issues:

• The new events are not present (*already completed the Renault DeZir event)
• Can't preview the 2 available events (Emira And Monza SP1)

[old spire]

Can you say me what's the cost of extend of an event

[vital radish]

120 280 something like that

[stray crown]

@pastel gale On forum they said. We already received MP reward. But we didn't get. After MP classic incedent i have screen recording of season finale MP. no cash reward was added there.

[exotic nymph]

@pastel gale
Am I now counted as Android or Windows or Hybrid?
Now I started playing on pc via Play Games Beta...

[crude pilot]

No seasonal events is fine but No mp too? Is it known issue?

Tried restarting multiple times.. Still no use

[shut oasis]

Wow mp1 and mp2 are unplayable @pastel gale I have gigabit download and 400mb upload speed with no cnx issue my side. It seems to be server related or more likely another failed update from the development team. When do paying customers get real answers or actual customer care?? You took on a responsibility when taking on your role. You have access to management and the ability to source feedback and consumer satisfaction. Hot topics isn't giving enough... unbelievable in this day and age, utter failure to the core

[spiral aspen]

Android for sure, you are playing on Google emulator

[clear palm]

will windows users get an extra 7 days on the ds because of the delay ?

[coarse sun]

I don't know guys, but something is wrong...
I logged into the game to collect both my multiplayer rewards and guess what? Nothing happened
It doesn't show me the blueprints I earned, just nothing!

[vital radish]

#🔥・hot-topics

[narrow pier]

I have this aswel. Its because our phones don't have 64 bit chips, as Asphalt no longer supports 32 bit snce this update.

[meager dust]

Thx

[narrow pier]

npb

[narrow pier]

if you have samsung you will be able to play again in 2024... with 1 ui 6

[meager dust]

Ok thx

[radiant gorge]

That was not feature blueprints

[eager pasture]

@pastel gale
i have made payment for legend pass but haven't recieved it yet, i have shared order id with cc already but haven't received any response yet

ticket - 2709273

boost this ticket if u can plox

[eager pasture]

featured bp is rare and not legendary so it's shown after all the yellow bps, u should be able to see them if u scroll enough

[shut oasis]

@pastel gale The syndicate is freezing after the comic strip script starts with elk etc talking blah blah etc. I have to hard close game each time it is happening. Please advise development team

[unreal wing]

The last fuel boost on tier 49!!! What is this??? Give me another reason to buy LP!!!

[hard inlet]

I found a issue when my friend created race. So I join race then says not found race.. just why

[hollow wedge]

erm what?

[silver oxide]

@narrow pier
Where did you find this information ,and that is based on what? I am realy curious. Thanks

[loud mist]

They hire a noob coder because cutting low cost more profit 😑

[bleak flame]

My phone is an Huawei Y6 2019 with Android 9

[cyan haven]

I have literally claimed no mp rewards. Pressed tap to claim and it cane to this screen. I've also restart the app

[young kernel]

It means 32bit doesn't work no more it got to be 64 bit phone

[old spire]

Update your game

[swift gulch]

Almost 2 months into this, cc keeps telling that they have tec issues and to wait, how long I've to wait?? 😕😕

[weary wharf]

I dont receive the rewards. Both MP no rewards. Compensation!!!!!