🤖・android-issues

[somber merlin]

Hello dear, i made a request from my account to customer care but didn’t hear from them now its a week except bot answered, how can i reach to customer care please?

[pastel gale]

what is your conversation ID?

[somber merlin]

Its 2620233

[pastel gale]

checking with the team now

[somber merlin]

Thanks sir

[pastel gale]

The team asks that you contact them from the same email from both devices, your tickets come from different emails which is not OK from their side.

[somber merlin]

I made a mistake there but then I corrected the email again in new conversation sir but didn’t get any response

[pastel gale]

just ensure that you have tickets open from both devices from the same email

and i will escalate again

[somber merlin]

Sir tickets are open and also i did what i can do but i have not much knowledge how it works but i tried to correct my email

[somber merlin]

Can you please tell me one thing my apple id has to be on same email or i just need to provide only same email which will be enough?

[pastel gale]

You can tie another email to your apple id and contact customer care. For the transfer to be possible, both requests must come from the same id.

[somber merlin]

Ah ok thanks sir i will do that

[worn monolith]

Server down

[fossil edge]

The epic part is gone, what does happened?

When the event started in stage 4, an epic appeared and now it disappeared

So I don't feel like playing in the showroom anymore.

[haughty holly]

this is too good and I unlocked it today

[manic hearth]

How beat time in 13 stage i8? This is not real time for touchdrive... Make adjustments

[keen grove]

@pastel gale sorry for bad english. In the forums, they say that you have closed maxing through Starway. If you want to create justice and prevent fraud. Get back the blueprints of those who have already got maxed Huracan, Onyx and Speedtail through Starway.Because many people have maxed these cars in this way. if you cant get back . please reopen maxing through starway.This is injustice.

[cyan ridge]

Because you dis it twice

[fossil edge]

That doesn't matter, if before choosing it shows me something and then changes it, it is a game programming error.

[noble helm]

please remove top 1

mp2

[worn monolith]

Solve the server issues

[woven flower]

Server issue

But in the morning the game was loading but was taking more than usual time and events were not loading.

[pastel gale]

On it

[noble helm]

Top 1 user(Alfa Team) with an incorrect score for mp2 has not yet been cleared.

[pastel gale]

He will be

[noble helm]

Thank you

[somber merlin]

Hello sir, i did exact the same you told me i tied my email to apple id and requested from both devices also i created new ticket so here is my conversation ID: 2628644.

[torpid ether]

@pastel gale I can't play MP and MP2

[worn harbor]

what are the chances!

[fossil edge]

Play with your hands

[somber merlin]

Sorry to bother you sir but you are the only one who can help here so recently when I checked in my ticket was closed without anything because since you said leave the ticket open! Any reason there please?

[marble cedar]

sadswordfish_ has been warned

Reason: Posted an invite

[worn harbor]

oh i have a better timing than them.

it's the 50-50 score they got that's bothering me. they've got the same timing in R1 but what are the chances of the both of them getting 50 points when one has qualified in Q1 while other has paid tokens to qualify?

[vital radish]

I can't even download game as it kick me 1 apon a time it had a small download now it's so umangas

[pastel gale]

Clear more space

[vital radish]

that's not problem

[somber merlin]

Can you please check my ticket sir?

[somber merlin]

Because i want to know if they are doing it so i can wait without being curious

[tough violet]

I can't play both MP1 & MP2

[celest moss]

💀💀💀

[sick mantle]

Restart the asphalt

[sick mantle]

Asphalt!! Fix pls

[void dock]

Game is not working since yesterday

[upbeat veldt]

I was just coming to complain about this too.

And they are telling me that concurrent account login detected. Is someone trying to hack me?

[void dock]

Your trick didn't work dude 😔

[reef latch]

GL servers are down

[void dock]

I have tried both of them

[void dock]

When its gonna be up, I have lost today's daily loot

[reef latch]

Same

[reef latch]

Me too

[void dock]

That's really bad .. GL need to give all of us compensation for this

[reef latch]

Nope... I was playing MP and disconnected from the game... And unable to login again

[warm tulip]

same bruv

[void dock]

I'm gonna cost Grand prix round 1 progress as well ... I don't think I can win the key this time

[warm tulip]

are asphalt 9 servers down?

[void dock]

Yeah

I'm gonna try VPN now .. let C if it's work

[warm tulip]

it doesn't

[void dock]

I think game is only not working in Pakistan

[sleek kelp]

Servers are down it seems, same for switch version

[warm tulip]

cool

[void dock]

Who is codi??

[sleek kelp]

He’s a community manager, not a dev, but the staff is aware (I hope)

[warm tulip]

it's been like 2 days rit

[vital radish]

They are not working in India as well 😓 😪

[warm tulip]

need compensation

[vital radish]

Keep dreaming 🤣

[warm tulip]

at least fix the servers

[vital radish]

Game is opening now

[void dock]

Not opening for me yet

[void dock]

Again same issue, game stuck in loading screen

[somber merlin]

@pastel gale dear i have reached to customer care but is it possible to make transfer if i don’t have purchase receipts?

[pulsar drum]

My game dead, help.

[pastel gale]

should be possible

[pastel gale]

try a different connection

[sudden osprey]

why asphalt 9 doesnt know my bluetooth keyboard?

[somber merlin]

Thanks but they have asked me to resubmit the application with receipts so i have to do it again 🙂

[pulsar drum]

Well, it turns out that different connections are much worse than my connection. So, I guess it's literally my connection...? I mean, everything else is working completely fine. It's just A9 that doesn't wanna be played with for some reason.

So, uhh, got any, you know, what you call...
S O L U T I O N S ...by any chance for this?

And now I got this.

[woven flower]

Same problem no matter what wifi i connect but i tried Mobile data and it worked

After the game is launched i switch the connection from mobile data to WiFi and it keeps working

By the way can any one tell me how can i login my account on my PC

I mean on my PC I've no option for

Connect with Google

[sleek kelp]

Because there’s no cross-save

[woven mauve]

Jo lol i start normally my round and then this 🤦

After courve the game freeze thanks gl for your good job 👍🤮

[heady crown]

Any chance to resolve Android 14 issue?

[void dock]

I have got a solution to this please use proxy .. then game works fine

[woven mauve]

Im on android 13 with my rog phone 6

[native horizon]

Ever since I watched an ad this morning (10 or so hours ago) the ad music has been playing -- at maximum valoume -- over everything else on my phone. Sometimes it quits when I close the game, most times not until I shut the phone off. I have cleaned the cache, reinstalled the game, etc etc to no avail. The only options left seems to be excorcism or wiping the phone. The latter option will utterly complicate my day job (I'm a lawyer). Please advise.

Oh I'm on Android whatever on a ROG 6 Pro

[native horizon]

Yes it is URGENT

[dry tangle]

I can't see my group logo

[somber merlin]

@pastel gale Dear sorry for the ping but recently i made a request to customer care providing my receipts! Can you please help me to escalate my process please! Thanks 🙂

My conversation id is: 2633179

[somber merlin]

Is there way please because they are asking to contact the email that I don’t have any access anymore also to that apple id because that number is lost and my account is linked with new email, But customer care said i have contact them from old email to do transfer 😣

[fossil edge]

After completing stage 4 it did not give any epic. A more useless and cheating event than this does not exist. Stop scamming players by showing something at the beginning of the event and then making it disappear halfway through.

[pastel gale]

they will get back to you as soon as they can

[pastel gale]

please contact customer care so they can investigate what happened

[somber merlin]

Thanks sir

[fossil edge]

ok thanks

[near wagon]

I have an issue my a9 is not opening even when other online game safe perfectly working is there something I did wrong?

[astral badge]

Mine is ok, I'm in the game.

[sinful tulip]

The shop is not working, why?

[worn monolith]

Fix the servers

[little flint]

Why is my conditions progress rewards missing for i8 showroom event??

[woven mauve]

This problem is not fixed since release of showroom thats why i delete this trash game gl scams players and ignore all who have problems with it thats the way how to become hate from veteran players who play this p2w trash from release to today

You can't trust a company that lies to your face every day and will never change. Stop chasing after something that isn't worth it. GL will never change no matter what you do, whether it's cheating on packs like I experienced last time or just certain things remove well that's Gameloft at points like this you should know what you're worth as a player to a company, namely nothing, they want your money and will do everything to encourage you to drive yourself into financial ruin and whoever has remained strong up to now will get it sooner or be forced to do so later the game is dead and it should stay that way, a shame what gl has screwed up within 5 years

At the end of the day, every player has to decide for themselves whether they play this game and lose sight of the meaning. I'm done with it and wish you a relaxed weekend

[grave briar]

Developers please help me how to change email in Asphalt 9 For Android

[fossil edge]

Look at the same time I start playing the event when I started it showed me that at the end of the stage it gave 5 shots. Now it disappears and does not give any map, they already have me tired with this fourth grade game that they do not know how to program correctly with this I no longer plan to play this showroom event anymore. It's a total scam and waste of time.

[fossil edge]

I changed to another event and the same thing happened, this is very frustrating

[golden cosmos]

@wanton tapir @pastel gale bug in packs...Gemera Epics...

[sweet maple]

Same here. No way to buy because of missing price tag.

[pastel gale]

Should work now

[honest pewter]

hi

[vital radish]

i just finished starway but didnt got any reward, idk what to do

[carmine shale]

@pastel gale Please change starway terms
We want previous terms of starway

[sleek kelp]

???

[languid oriole]

stuck at connecting after selecting google play account or facebook.
it's been like this from the day before yesterday.
tried clearing data but its the same
player id: a-c4dd7f
@pastel gale

[pastel gale]

contact customer care

[languid oriole]

did it 3 times from 'contact us' panel but no response its been 2 days

[woven mauve]

Stream on discord gives me this problem i start an mp race then this i get

[drowsy lance]

Showroom issue, bmw i8, after stage 6 opens the import parts and blueprints rewards at the end of 1-12 stages were disappearing. Can't golden the car, stage 13 tasks are too hard, but the rewards are there. Needs consideration

[jolly ridge]

@pastel gale
There is a bug that insists for around a month now according to some of my team mates .

I've experienced it too many times lately so I have to report it.

Basically the tap pattern gets messed up and the game literally cannot differentiate nitro from break and it activates both at the same time.
Once this happens it gets stuck in that state and I literally have to force close to the game to make it stop.
Or lock the screen of my phone and unlock it.

Thanks in advance

[crimson lava]

Game issue with the showroom race for Infiniti project black. The 360s in one go 2 and nitro for 6 seconds doesn't seem to be working. Have tried numerous ways with several combinations. Otherwise I'd be 100% done this showroom challenge

[jade lantern]

@pastel gale I can't log back into the game via Google Play after deleting game data. I'm stuck like the picture below, gameloft's devs must fix this error urgently, many people have encountered this situation
Player ID: a-1ec276e
Conversation ID: #2639041

[jade lantern]

This error has become so common that many people cannot log in, the dev needs to fix it immediately

[jade lantern]

Have you fixed this error yet? If so, please help me

[novel trellis]

I have startup the car but mission not complete

[sleek kelp]

That’s Unlocking a car, not star up.

[novel trellis]

Without startup how can you unlock 🔓 the car can you tell me about that

I don't have any car to startup again

[finite goblet]

That's why you must not unlock or star up everything the time it becomes available. Save some star-ups for the future.

[solid cove]

I cannot redeem any gift codes

[marble cedar]

aguadeneskuick_uwu has been warned

Reason: Posted an invite

[sleek kelp]

The “Extend” button is not added yet

[pliant cedar]

Any idea when it will be added?

[cedar osprey]

I complete showroom infiniti project black s but this spareparts its not sell, but its looks like in shop spesial offer, bu i search its not found, its bug ? :;> @pastel gale

[pastel gale]

There's no offers for it live, there could be some next update, but I don't know for sure yet

[meager hawk]

Can i transfer my account from Google play to another google play?

[ruby arch]

Pink garage background is unlocking the car.

[fading wraith]

Nope

[cedar osprey]

Noted

[flat flower]

Please disable Grandprix Event for those players who already have Key and unlocked the car similar to Starway Events

[upper kettle]

hey, season missions promise 65 tokens (blue) but we get 65 season tokens (green) WT.

[upper kettle]

and for chevrolet corvette there isn't even a condition 😆

[pastel gale]

we're aware of both issues. for the first one, the icon is wrong, it's meant to be ST. and for the second, it's WIP, should be updated soon

[ivory sonnet]

Hi, well i finished the LP earlier, it looks like i can get blue tokens, but what i get is seasonal tokens (green)

[pastel gale]

Yep, it's meant to be ST.

[ivory sonnet]

It's not the same, but ok... 🙄

[worthy trellis]

It's a lie then. Missions screen shows blue tokens, when you complete the mission you get season tokens. Also, what's with the blank mission?

[pastel gale]

Blank mission is fixed. Icon is wrong.

[worthy trellis]

Fix the icon then, until then I'm expecting blue tokens

[sinful night]

I have watched around 6-8 ads but gas refill time didn't reduce
Player Id a-2h37dcc
I posting it here cz of slow mode in ad issue

[pastel gale]

reporting to the team

[pastel gale]

Do you use a private DNS?

[sinful night]

No

[pastel gale]

What about trying to watch the ads until the very end, and waiting for endscreen? Maybe the ad reward is only issued after reaching endscreen

can you test, please

[sinful night]

Also done , it was unskipble ads and watched till end same result

[pastel gale]

noted

[pastel gale]

already reported, should be fixed soon

[noble helm]

ok

[jade lantern]

@pastel gale I can't log back into the game via Google Play after deleting game data. I'm stuck like the picture below, gameloft's devs must fix this error urgently, many people have encountered this situation
Player ID: a-1ec276e
Conversation ID: #2638070

[pastel gale]

Someone from customer care will assist soon

[jade lantern]

@pastel gale I followed the instructions including clearing cache and reinstalling but it didn't work, customer care said that the dev team will handle this error, please help me

[pastel gale]

They said they need developer help, which is fine, they will investigate.

[unreal wing]

Me too 🙂

[vital radish]

There is a showroom issue, in which if you collect all blueprints and completely star up your car before completing the event, then you won't be able to get epic import parts from the event. They disappear from the rewards.

[novel trellis]

Club race frizz after race it's not removed or showing current created club race please fix it

[novel trellis]

Look club race crested but not showing in chat box

[pastel gale]

Is your game updated

[novel trellis]

Ofcourse updated

[pastel gale]

Ask your club mates also

[fading wraith]

Our club has had the same problem. Possibly a bug?

[novel trellis]

Yes our few club members also have same problem

[golden cosmos]

we had same problem, used to happen when few members didnt update the game.... Once the game is updated, it fixed for us.

same goes with MP races, if the game is not updated, we used to get terrible matches ( with other people who hasnt updated the game / AI ), sometimes no opponents.

[marble cedar]

ISI-LONEWOLF#2656 has been warned

Reason: Bad word usage

[marsh mauve]

Free Try Nio EP9

Issse EP9

[gray otter]

Server crash??

[gray otter]

Server crash??

[marsh mauve]

Free Try Nio Ep9

[pastel gale]

Works now

[gray otter]

Run

[worn monolith]

Also reduce condition for the final run

[marsh mauve]

Free Try Nio Ep9

[worn monolith]

Why this event p2w again

Totally unfair for new players

[marsh mauve]

😭

[pastel gale]

It's not a key car

[pastel gale]

What is p2w about it?

[marsh mauve]

Chiron SE Rerun Ep9

[pastel gale]

It had multiple free hunts

Get it from packs and continue, it's not an exclusive car

[steady violet]

Why my 100 bluetoken covert to season token?

[marsh mauve]

@pastel gale

@worn monolith

[pastel gale]

What

[worn monolith]

Yes?

[pastel gale]

Stop spamming this

[worn monolith]

I have 1 star

[marsh mauve]

Free Try Nio Ep9

Yes

Free Try

@pastel gale

[steady violet]

@pastel gale Bro after completing season mission we got 100 token . Now that token convert into season token why ?

[cobalt fern]

Meant to be the 1275 ST instead, the icon didn't update

[steady violet]

They changed that also for what ?...

[worn monolith]

Give us old rerun

[delicate basin]

What's wrong.....I can't play multi-player. Only career mode.

[pastel gale]

Change your internet connection or restart your router (and then restart the game)

[delicate basin]

Please help....did that... I'm posting on my phone. Everything else works fine.. 😫

[pastel gale]

Can you clear your cache also?

[delicate basin]

Just did and it's still the same. It logs into Google play and says welcome, but when it's goes into the game, it can only play career mode. I don't know what's wrong. Played it yesterday.

[pastel gale]

weird. What's your player id?

[delicate basin]

a-02c4651

Maybe I should just try to u install and reinstall it.

[worn monolith]

P2w **** game

[green hemlock]

add 60fps to xiaomi 13t pro 😢

spec:mediatek dimensity 9200+

@pastel gale

[pastel gale]

Wrong server?

[novel trellis]

Both are Gameloft game but why asphalt 8 give 60 fps and asphalt 9 give 30 fps my device support 60fps but asphalt 9 60 fps option missing 😒

[pastel gale]

A9 is more demanding than A8

Not sure how that's confusing

[novel trellis]

Yes but only 1 game asphalt 9 only provide 30 fps but other game supported 60 fps

[pastel gale]

A8 is much older and has lower requirements for 60 fps.

[novel trellis]

I understand thank you 😊

[green hemlock]

how about mediatek dimensity 9200+

[pastel gale]

I don't know, devs will take a look

[drowsy folio]

Hey @pastel gale Give new players chance to unlock Nio EP9, we want it's car hunt, and what about last stage reduce it conditions 💀

[vital radish]

@pastel gale Plz fix this 🥲

[fading wraith]

Nah keep it. Nice little secret route😂

[winter comet]

Hey @pastel gale Give us a chance to unlock the Nio EP9... its essential for the Bugatti Chiron SE, new players need a chance to get the car.

[pastel gale]

there's packs for it.

[winter comet]

A Nio Ep9 car hunt would be beneficial.

[drowsy folio]

Why someone waste there token on this considering bos next season

[winter comet]

Because BOS is coming up , we have to save up tokens for BOS cars. A 7 day car hunt would be better.

[pastel gale]

Car hunts are already set in stone, sorry

[fading wraith]

Double car hunt

[frank shale]

Hey, uhm is there any chance for a zr1 hunt in the future? It's required for career, and also Corvette 70th anniversary is here

[ashen rover]

Why is it showing 65 blue tokens and i get season tokens?

[cedar spade]

@pastel gale What's the next car hunt? Please consider Hussarya next.

[sleek kelp]

Visual bug, should be the Season token icon

[noble helm]

We need a filter that only allows club requests to have a garage lv18 and a reputation lv100.

When in ghost mode, I want my car to be visible when another car overlaps my car.

[upper gyro]

Can anyone pls tell how many tokens for 60 blueprints of buggati

[sleek kelp]

Wrong channel bud

@civic notch srry for the ping but

[civic notch]

@charred forge no ad, young man.

[hushed belfry]

asphalt 9 not loading mp, daily events and SE

[hushed belfry]

thats a guaranteed 8th place

[sleek kelp]

Check your internet settings, change to another connection, try VPN or proxy server, make sure your ISP isn't having problems, etc

[viscid flicker]

I already completed the class D Pro before the ep2 started but it's not showing

[daring hawk]

Lol

[sleek kelp]

Do a race in career mode

[viscid flicker]

In D Pro or any?

[unkempt breach]

admins pls help, my daily events is not loading, my internet is good, i checked it already

[sleek kelp]

Any, if I remember

[viscid flicker]

Done thanks

[unkempt breach]

???????

[hushed belfry]

tried everything, theres nothing wrong with my Internet

[high halo]

Those who are having loading issues change their internet to a different service provider and load the game then switch back to the pervious internet.

[marble cedar]

cechurae9756 has been warned

Reason: Posted an invite

[crude parcel]

BMW i8 showroom event stage 10 and stage 13 has impossible conditions.
6secs air time on stage 10 impossible even with manual tricks.
1:25 and 1:27 on stage 13 are very difficult with a 3* car even for manuals, impossible for td players.

[cobalt fern]

I don't know about Stage 13, but for Stage 10 players have suggested to take the ramp and keep leaving the track

[frank shale]

It's not impossible. You can do stage 10 with a really high 360 (no nitro) on the barrel ramp. Stage 13 is easy to finish within time, you just need to max to car . Even I did it, only messed up a few times

[undone prawn]

How can you do the event again if the car is maxed

[frank shale]

I maxed it during the event.

[marble cedar]

godmalo has been warned

Reason: Posted an invite

[green hemlock]

When will my phone support 60fps.Spec:Mediatek Dimension 9200+

[brittle willow]

Hi .. I am getting few reward packs from showroom

[ivory obsidian]

If it is ur 2nd time... Is possible... I faced same on my 2nd time on Sian. On some stages i got 1 instead of 2 rewards from pack showed that gives two...

[ivory obsidian]

U can't!

[cyan geyser]

I have an issue that when I open a9, it can't get past the loading screen, I can fix this by uninstalling and redownloading, but this only works once. For obvious reasons I don't want to keep this cycle going thus I came here seeking answers (Google pixel 6a)

[north grail]

@Drago77#991 @tame bobcat

@short wedge

[short wedge]

Yh?

[north grail]

Are there any updates about login problem?

[pastel gale]

Please contact customer care

[marsh mauve]

@pastel gale

[pastel gale]

spend on the multi packs if you want to progress, I can't assist further. stop pinging me on this topic, please

[marsh mauve]

Can Hunt Nio Ep9

[silent cove]

we had Nio hunt not long time ago

[toxic heath]

Hey guyz i have one issue after the last update of A9 . After launching the game error comes each time . Connect with stable connection.or wifi. But my net speed is good . But when i use VPN its launching very rapidly. What is the issue hare ?

[sleek kelp]

Probably your ISP is having issues

[marble cedar]

dinoracist01 has been warned

Reason: Posted an invite

[terse lynx]

I'm having unstable performance
On a powerful 7+Gen 2

On all quality modes the fps fluctuates a lot between 40-60 fps
It's quite unstable

[terse lynx]

See the last 2 digits for fps

[green hemlock]

@pastel gale consider unlock 60fps for Mali-G715 MP11

[vital radish]

@pastel gale I'm been telling the customer support to solve my issue,since 2 days above.But got no reply, seems like ignorance may be ,on my issue.A bug happened it's ok,but also try to solve it, please..

@pastel gale WTH,they closed the conversation without even look after my issue

[sinful canyon]

Anyone else having an issue downloading the update

[fallen atlas]

I'm stuck at the loading page, anyone else having issue?

[sleek kelp]

What’s your android version? Do you meet the minimum requirements?

[noble helm]

https://youtu.be/4QNCCmH4b0k?si=5F8zBiCqRtLTq22e&t=180
When is this trick prohibited?

[marble cedar]

rydog__ has been warned

Reason: Posted an invite

[vital radish]

@pastel gale New season started with a bug as the Reps are not getting added at all

[pastel gale]

The season starts in 6 minutes

[vital radish]

Earlier there used to be no difference between the end time of one season and the start time of another season, was there ? 🙄

So what happens to the Reps that the users have made in the half an hour break between the 2 seasons ?

[pastel gale]

Gone I guess

[vital radish]

I guess I have to get used to such unfairness from GL from now on then 😪

[regal tartan]

Not yet started .....already half hour later

[vital radish]

Exactly 😪 😪 😪

[finite goblet]

@pastel gale when will the season missions be available?

[loud mist]

First race in this season

[young kernel]

@pastel gale My legand pass 9.99 as gone off my game

@pastel gale Can you help

[pastel gale]

Did you restart

[noble helm]

6M in 21 days is hard. Since the duration is three quarters, I think 4.5M is correct.

[pastel gale]

good point

[young kernel]

Can you help yes

[pastel gale]

I can't help unless you try troubleshooting steps like restarting

Is it by any chance all the way to the right in that section?

After the other passes

[young kernel]

@pastel gale No just the picture above I restored it nothing it was on but went off

@pastel gale Not there

[pastel gale]

I don't know

What's your player id

[young kernel]

a-54df1d

I want to get the 9.99 bundle pass

But its not there

@pastel gale My game id

My god it was on when thay put it on new its gone off

Same thing i need the 9.99 bundle

Is that the standard bundle or the other 1

9.99

[cloud vault]

So will it get any fix now?

[quick elm]

@pastel gale Why my normal legend pass dont get discount

[pastel gale]

that's the standard

[pastel gale]

you get a discount for the bundle pass

that's how it works

[young kernel]

@pastel gale Well mine as gone

[pastel gale]

yes I understood from the first 10 pings

the team is checking

please be patient

[quick elm]

Yeah but i dont get both i got both in last season

[pastel gale]

the discount on the base LP is not guaranteed

not a bug

[quick elm]

Oh my bad i am a new player

[nocturne storm]

there's an ad that crashes

machington mansion is the ad

[pastel gale]

can you click the i button next time you see the ad so we can investigate?

[nocturne storm]

ad starts and after few seconds the game crashes
i need to restart the game

it runs like 7-8 seconds and crashes

[vital radish]

why did the Season Token packs got removed for the normal chiron??

@pastel gale sorry for ping but im just curious at this point

[pastel gale]

Wasn't removed, it had a timer of 3 days only until last season ended

[vital radish]

well thats wierd, cuz the timer was as long as the normal packs with tokens.

visual bug ig

[young kernel]

@pastel gale Can you find out i need get this bundle pass

[vital radish]

just buy it lol

[young kernel]

Ye very funny I need the 9.99 bundle but its gone I had every legend pass to date

[vital radish]

just buy that one then??

[young kernel]

I need the bundle

[pastel gale]

Jason, I told you I'd let you know when I have more info

silence = no new info

[vital radish]

it literally doesnt make a difference, just a small grind more

[young kernel]

No I need the 9.99 one

[vital radish]

still doesnt make a difference

[young kernel]

It gives more

[vital radish]

..

since when, only gives you +8 stages thats nothing

[young kernel]

The standard is rubbish

[vital radish]

its the SAME WYM, its only a small ahh grind that you have to do

[young kernel]

If you say so

But do you get the bottom reward

[vital radish]

wym bottom reward

[young kernel]

I mean not the free 1

[vital radish]

i never bought bundles and finished the entire legend pass over and over, with the normal pass!

[pastel gale]

this isn't a discussion channel

please move it to general if you want to continue

[vital radish]

im only helping him 🤷

[young kernel]

1 last thing I need this but the 9.99 as gone

[vital radish]

just buy the 7 buck one, its the same thing, the only benefit you get from the bundle is that you get 8 free ranks

nothing really that special

[young kernel]

Do I get them

[vital radish]

you get the premium rewards yeah

you're basically overpaying, only for a couple free ranks you get!

[young kernel]

@pastel gale I'm sorted i got the cheaper 1

[noble helm]

Is it correct that there is no keypack(chiron ss 300+) this time?

[candid birch]

Guys i can't make any purchase can anyone help ?

[tidal jolt]

I must be 7th ! 😭

[elfin lintel]

@pastel galeI had token purchase notifications turned on, but the settings were reset at the start of this season and 90,000 credits were purchased with 400 tokens. I am requesting a refund!! ID:a-7gh0893
Settings are reset every time the season starts. Please fix.

[sleek kelp]

Contact Customer care to get a refund

[elfin lintel]

okay

[high halo]

There will be key packs

[noble helm]

not yet.

[cobalt fern]

@haughty swan A9 china is not within this server's scope

[haughty swan]

Oh, well is there any way I can get contact with them

[verbal relic]

is this an android and Iphone cross platform? cuz my friend cannot find me and the club ID also or name I did the same as I look for his profile but cannot find him too.

[pastel gale]

it's not cross platform

[drowsy folio]

Ads not working!
@pastel gale

[pastel gale]

cchecking

[novel trellis]

Please add season tokens also

[neon hound]

There was id related issues few months ago... I reported many times but nobody listens.
Many ids are not available under search

[pastel gale]

huh? he's talking about iOS and Android cross play

not yet

[subtle sand]

@pastel gale din I hope gl changes conditions for the current going Special event. A person who unlocked only 3 cars from nevera pack can't play that event fully and will get stucked at 130 conditions. We can't get nevera, jaguar or rimac one epic parts too in this way

[blazing cape]

@pastel gale Gameloft is drunk
i win 2nd and 3rd sometimes 1st and its fixed as 8th (Facebook Gaming)

[errant python]

Same here

[sleek kelp]

@tranquil bramble spam

[tranquil bramble]

Sorry for late reply

Was having dinner

[robust yacht]

I am facing restart issues when keeping the app in background for 2 mins

[slate bone]

@pastel gale I did the arash af10 card pack in which they say that arash af10 card is guaranteed
But I did used that card pack and I didn't even get a single card of arash af10

@stoic silon here is the proof

[pastel gale]

this is odd, I'm testing on my device and every purchase gets at least 1 guaranteed

[slate bone]

@pastel gale But I didn't even get 1
I know that this is odd
But what I do know?

[pastel gale]

contact customer care

they should be able to assist

[slate bone]

Ohkk thanks

[modern thistle]

Where I can report a bug for the Wildfire event?
Can I make my report here?

[pastel gale]

what's the bug?

[lyric mirage]

Starway events don't appear for me

what is the problem?

[hallow fiber]

Hello! Will MaseratiMC12 packs be available in store today?

[pastel gale]

do you have star ups to do on the car?

[pastel gale]

MC12? Monday I believe

[lyric mirage]

Yeah

[pastel gale]

do the star ups

otherwise you won't see the event

exploit doesn't work anymore

[lyric mirage]

lol, I killed more than six months for this 🗿

[pastel gale]

don't complain to me, you knew it was an exploit

[lyric mirage]

I'm not complaining to you

[lyric mirage]

and I didn't know about it

even if I knew about it, it is completely unfair, because these cars went to many people

[lyric mirage]

May I know where this was reported?

[blazing cape]

bro 💀
i am 2nd but says last 💀💀

this one is me when 3rd
why

@pastel gale any fix to this?

@solar quest any help?

[pastel gale]

desync probably

[blazing cape]

:/
how desync when wrecking fixes it

[slender dome]

I'm not getting the blueprints of cars in showroom mode, also not getting the (x2)showroom card pack ... Which we get using specific cars like ds-etense

Am I the only one facing such issues ?? And why is it that the rewards are different from shown ... 😐

@pastel gale

[restive sparrow]

The current SE needs change, those guys who spent all their tokens can't play the current Chiron supersport SE bcz of difficult conditions. Those who unlocked three cars will get stucked at 130 conditions and will not get epic parts for it, neither can't play it till the end stage. I hope dev will change it to make it easy for those who spent their tokens.

[glass gulch]

With all due respect, first the Huracán and now this, GL was aware of this "exploit" we had to wait 3-6 months for. Allowing many that came before us to take advantage and deciding to make us pay when it's our turn is just not right. This one's on GL

[ruby arch]

What is this hot deal?

[sullen mist]

hi

i from
thailand

[sleek kelp]

#🏎・general

[brazen jasper]

It is just me or... Everytime i Logged In,In Lobby & while playing, the Game got Freeze for like 5-7 Secs. Was it Download Pending from RAM?

[novel trellis]

Price missing

[remote dagger]

It is a class C car and appears as a class B car, I accept a gift for reporting errors 😂 🎁

I don't know whether to call this an error or an attempt to simulate a failure and accidentally pay without knowing it, with the one-touch purchase option you pay for it and they keep your money 🤔

[golden cosmos]

@pastel gale @wanton tapir bug in card packs.

[remote dagger]

Here you can also see another huge failure, they have applied the extra 1% instead of applying the extra 100%, because failures always harm those who buy 🤔

[fading wraith]

forgot the extra zeros

[slate bone]

@pastel gale You told me to contact customer care but they are not responding now
I literally doesn't like this behaviour of the asphalt 9 committee

@pastel gale I also gave you proofs and still you guys aren't doing anything

[vital radish]

Help me

[sleek kelp]

It'll be fixed

[vital radish]

Ok ty

[echo pilot]

people because they didn't give me the key

[high halo]

You need 6* car

[tropic pewter]

Hi there I just need to confirm something I used to play asphalt 9 since long ago when it was launched but after some time I went on a long hiatus I am definitely sure that I had connected my account with social media or Google. Recently when I logged in again to play on android my account was missing because there is no option to connect. To my google account when I tried to connect on social media i am only seeing new account is my old account backup lost

Is there any way to get my account back?

[marble cedar]

wh1sperer has been warned

Reason: Mass mention

[golden cosmos]

Is there an update to this issue on packs? @glacial prism @sleek kelp @pastel gale

[rugged sail]

Bug...bug..bug🤌

[azure arch]

Price Missing !!

[minor comet]

Stage 1 of bmw i8 is bugged for me I am not getting the tokens and double card packs from it

@pastel gale

As u can see it didn't show that I got them but then it blinks and the number count also Inc in ratio but I don't get the tokens

[blazing cape]

A9 only uses 530kb/s with no lag
now 530kb/s and my car technical position is last, but my physical is 2nd (how do you take screenshot while tilting to steer)

[minor comet]

That happens in case u do something that pauses the loading screen like for example if u swipe down ur notifications while ur mp is loading in and then go back to the game.
The races gets delayed for u then.

[fluid escarp]

Why is GL taking away tokens, substituting lesser Season Tokens, giving the worst Black Friday packs EVER! No GP packs for GP, etc...

Thousands of us are not happy with the current ways and means. We don't want cake and we don't want bread

[lilac cipher]

What's the issue of packs?

[golden cosmos]

It was fixed few hours after my post.. The price was not showing. Are you part of GL?

[lilac cipher]

No

[lilac cipher]

I had an issue with the event packs, my gl is 14 but the packs in the my dialy events are of 13, they didn't upgrade to 14

Contacted CC a month ago

[golden cosmos]

Its incredibly hard to get some response from A9 community team. Hope codin comes back soon 🙂

[lilac cipher]

I have asked codin about this he said contact CC

[sleek kelp]

Can you show me a screenshot?

[vital radish]

can anyone tell me if fps matters in asphalt 9?
like do 60fps players have an advantage over 30fps?

[vital radish]

@pastel gale Help pl0x

[pastel gale]

what's your device

[lilac cipher]

In google play games beta, the events and seasonal events are locked !

[sleek kelp]

Oh yeah, I forgot to mention, that’s the entire content of the A class pack, it doesn’t get modified if you level up your garage.

[vital radish]

Samsung Galaxy A20S (2019)

[pastel gale]

it's no longer supported

same

[outer quiver]

i am on samsung m31

[lilac cipher]

Oh god, I never thought I need to explain the A9 things to A9 mod, in gl 14 we get 918 spyder which is of "A class", Apollo n and vantage of "B class", the A+ packs must have 918 and b+ packs must have Apollo n and vantage, i have 400k away from gl 15, raised the issue months ago they didn't solve it, they said they will solve it but they didn't, what's the use of ur customer support if they don't provide solutions in time, I mean what's the use now I am going to hit gl 15, if I had got those packs I would have unlocked Apollo,vantage and 918 and 2 or 3 stared them, spent $200+ didn't expect a customer support like this, anyway I don't really care about that, but had to raise a issue since " Gameloft is very strict and have all the unnecessary tos", then vice versa it don't works, hundreds of ppl like me waiting for a solution tho their issues for months and didn't receive any updates, if we pay money, we expect our problems to be solved in time and the problems are caused by " gameloft bugs or issues whatever it is, it's their fault, " it's upon them

[sleek kelp]

The only packs that get updated are the classic and premium packs from the store. Class-specific packs from TLEs doesn’t change and it will NOT modify even if you’re GL5 or GL18. It’s intended, it’s been like that and it’s not an issue.
Customer Care really did an oopsie there lol

[lilac cipher]

Well, my class b got ccgs when I hit gl 12 or 13 and av sv and p1 got added after gl 12, i was confused and frustrated becashe of CC , however I apologize being rude with u xD.

[vital radish]

😔 👍

Thanks for the quick response

It was nice knowing y'all

Shifter out ||forever||

[noble helm]

Is clash an end to the 5Rs? The clash button is gone.

[warm glen]

@pastel gale

Clash showing coming soon..

[pastel gale]

the clash season ended

[green hemlock]

When will mediatek 9200+ chipset support 60fps 🥲

[storm gale]

@pastel gale When we will receive the prizes?

[pastel gale]

Soon

[storm gale]

Thank you

[ebon island]

Bro you need nev's 6 stars to get key

[wraith quest]

Is there anyone have redeem code.??

[quick elm]

@pastel gale Will the ST relay packs refresh

[vernal nexus]

@pastel gale Why did the clash end sooner than planned, also I've not got the clash season rewards. Will I be getting that? I use Android btw

[fair lily]

This textures pack 3 in asphalt 8 is not downloading for a long time in my device, rest finished.... Everything is good from WiFi....any solution?

I'm on android BTW

[pastel gale]

wrong server

[blissful dome]

A teammate of mine got top1 clash rewards when our club finished top5%. @pastel gale ?

[unreal cradle]

Hello everybody!! I want to talk about a sore point. Hunt for epic cars. Why can't we make changes to the conditions of participation in this hunt and make, for example, that the players who made the golden car could not participate in the hunt and give a chance to the participants who are weaker, hold some kind of rotation in this event or let the players play on the golden car so that the chances are equal, as you like such changes????

[young kernel]

@unreal cradle thay not going to change it because you don't like it

[unkempt breach]

Thanks for Christmas gift, our club received top 1 rewards

[quaint horizon]

Td always make me wreck how to fix it?

[unkempt breach]

switch to manual

[golden cosmos]

Normally we end in the top 10% on the clash. We took it slowly this time, around 630 position (top 25%) and planned to go ahead with full force in the last game... 😂.. All this planning from club members means nothing, if there are so many arbitrary decisions and no proper planning/communication from the GL. Just saying. @pastel gale

[civic bear]

Can't donate wild cars to clubmates, even though I have them. The issue appeared today, at least for me. Don't know, if the GL team is aware of this issue

[high halo]

Maybe someone else donated

[humble dove]

hey @wanton tapir

[humble dove]

r u serious man :))

look close

do u have problem with ur eye

[young kernel]

Ye I can see it

[humble dove]

cool

[restive sparrow]

Can't play the special event even after having 3 cars. Need all 6 cars to play the event. What's the use of having alternate cars then? And including them in mp and in finale mp, it will ruin our chance to get epic parts for the cars like ccxr, techrule and countach. Infact we will get epics for trash cars like vulcan, lykan etc. while these cars are not part of showcase event so that we can't get extra tokens. Lol. Great planning indeed. 😅

[brave sage]

@pastel gale There's bug where I got the clash rewards that the #1 position club should have gotten I want you guys to fix it. BTW I got 15k Clash coins, 5k clash tokens and 3k tokens from it

[pastel gale]

you want to lose part of the rewards?

[brave sage]

I just wanted to know why this happened

[pastel gale]

"fix it" implies removing rewards xD

I don't know why it happened.

[brave sage]

Um... I actually spent half of it

[pastel gale]

You won't lose the rewards

Don't worry

[brave sage]

Thanks I was afraid I would get banned or something

[dark glade]

I changed the graphics to high but it still doesn't change 🥺

[pastel gale]

Restart the game after applying the graphics change

[dark glade]

Have restarted many times but still nothing changes

Could it be that the Mediatek Helio G96 has not been optimized?

[odd pumice]

@pastel gale I can't put a picture on some channels

[cobalt fern]

You need level 10 or Silver role for #🏎・general

[humble dove]

@wanton tapir I love u ❤️

[stuck steeple]

@pastel gale Hi, I'm sorry for troubling you. After I updated version 4.3.4d - 43410, 60fps option has disappeared from my phone again, and I have restarted the game many times, 60fps option still doesn’t appear.
By the way, this problem occurs with every recent version update, and I have to contact you to fix it each time. Although this option can be successfully restored every time, is there a better way to avoid this problem from recurring after version updates?
Device: Huawei Mate 30 5G
PlayerID: a-91900fe

[sleek shale]

Images aren't loading for me

[marble cedar]

lautarox. has been warned

Reason: Posted an invite

[green hemlock]

@pastel gale Bro why my device still can't support 60fps even tho my processor is good enough to handle it

[high halo]

@green hemlock Contact customer care to tell your device they will probably do that in the next update.

[green hemlock]

Has it been work before?

[high halo]

Yes when the new update comes they add the new devices so better contact CC and tell them please add this device in next update

[red willow]

Yesterday we got the second conversion offer of exchanging 1000 blue tones for 16500 green tokens, and there were 6 days left. The offer has disappeared from my account, what happened? 🥲

[merry kiln]

Does it support 60 FPS?

[novel trellis]

I think that was limited time offer

[red willow]

Right, limited time offer of 6 days, that really lasted for 1 day, that's being disrespectful.

[willow cloak]

How can they get away with this
You can see they sandbagged Thier times to get into tier 4
They are all tier 1 & 2 players
So once again we miss out on a key
That if I was truly competing player's my level I probably would have won
Why do I buy the season pass , daily pass & multiplayer pass
Because I want the cars
Why do I play at least 6 hours a day
Because I want the cars
But why should I bother if it's going to take 5 years to get them

[stuck steeple]

@solar quest Could you help me to fix this problem, because I saw Codin is out of office till Monday

[twilit viper]

Way too many loading and server connection issues, even more than usual after this update!!

[twilit viper]

Just checked and it appeared for me in the "special offers" section (bought it for the 2nd time), I'm sure you missed it or had a glitch

[merry kiln]

Does it support 60 FPS?

[red willow]

Thanks for checking! I sent a message to support to report de glitch

[marble cedar]

hispanic7007 has been warned

Reason: Posted an invite

[marble cedar]

thehunter6781 has been warned

Reason: Posted an invite

[oblique anvil]

Hii @pastel gale My clubmates lost 60fps from the game after updating the game

[novel trellis]

Legendary hunt missing Ferrari f50

[sleek kelp]

It appears if you have the LP

[novel trellis]

Where? Can you show me

After updating the game special event lock was changed please unlock the special event lock i have all car max but only nio ep9 has 1 star. Not everyone but some people have 50% cars already have but they need to unlock stage them he can feel better and attract by asphalt 9 game. I am hopeless now because i have no option to continue the stage because you stop me though lock. Thank you.

[merry kiln]

Does it support 60 FPS?

[ruby arch]

Yes

[merry kiln]

but i dont see the option to enable 60 fps

[vital radish]

im on ios so sorry but, why did this not count

[north ocean]

Is anyone else facing issues regarding 60fps

Earlier it was showing 60fps but now I am not able to see 60fps in settings

[stuck steeple]

Yes, after I updated version 4.3.4d - 43410, 60fps option has disappeared from my phone. Now I have downgraded to 4.3.3 - 43301, 60FPS is back.

[north ocean]

@stuck steeple how did you downgraded. Please tell

[fresh badger]

Since the game runs so laggy on my phone now, where can i find a link to ask for data transfer from android to Steam?

[regal tartan]

@vital radish because you have to beat this time with a s-car

[inner nexus]

@pastel gale @solar quest Its A Bug? because i am 215 position...SO Why Showing my 2nd name on 1rst Position

[stuck steeple]

You can downgrade, provided that you have already connect Google or Facebook

1. Install https://play.google.com/store/apps/details?id=com.aefyr.sai
2. Download https://www.apkmirror.com/apk/gameloft/asphalt-9-legends-2018s-new-arcade-racing-game/asphalt-9-legends-2018s-new-arcade-racing-game-4-3-3a-release/asphalt-9-legends-4-3-3a-2-android-apk-download/
3. Uninstall A9 from your phone and reinstall the downloaded apkm file with Split APKs Installer (SAI)
4. Run and connnet your account

[north ocean]

@stuck steeple whoa thanks a lot man for this much effort. Btw it worked i got 60fps too

[oblique anvil]

In the new update 60 fps option is disappeared, try to reinstall the game from your dedicated OS app store , still it will not show 60 fps option after reinstalling but the game will run at 60 fps default

[teal orchid]

What is this error in mp?

[gritty narwhal]

Does this help the game become smoother ?

[storm gale]

Same here

[vital radish]

@pastel gale Are you aware of this ?

are servers down ?

[gloomy dragon]

Why

[golden cosmos]

I had the same issue yesterday -- it was showing me incorrect rank ( rank 17 ) or so, when i was at 200th position. It was visual glitch at least for me

[strong schooner]

@pastel gale It just came out... What is the point...

[pastel gale]

It came out 5 hours ago, it's to be expected

[strong schooner]

Do you know people on average sleep for 8h and work for 9h?
I do repeat my question what is the point?
A code should last at the bare minimum 12h. Ideally 1 whole day.

[pastel gale]

These codes aimed at Discord have limited numbers of redeems, not a time period. This is what we can work with.

[vernal nexus]

ASPHALT 9 is running a bit choppy in my device after the update, I have 8gig ram. @pastel gale What's the problem?

[vital radish]

Same

[minor comet]

@pastel gale The multiplayer keeps doing this for some reason since yesterday

[supple tide]

😡😡😡

[shrewd hull]

💀

[sleek kelp]

#🔥・hot-topics message

[storm gale]

For the money you receive from the community, your services leave much to be desired. You have a team equal to zero, they are making fun of us. When will you offer quality services? Introduce more game modes, much more interesting rewards in multiplayer. Make the game much more interesting, as it seems you are more desperate after money. 😫 🤦🏻‍♂️

You have many incompetent people on staff

[red willow]

Hi! Any recommended actions, or just wait?

[vital radish]

i did it with a centanario

[cursive moat]

Why my game ain't workin'

[stuck steeple]

@pastel gale Today I upgraded again to 4.3.4d - 43410, but still no 60FPS. After restarting the game several times, 60FPS option still not showing up.
Cound you help me to fix it?
Device: Huawei Mate 30 5G
PlayerID: a-91900fe

[harsh agate]

It's possibly the servers again.

[cyan ridge]

I have too

[strong schooner]

Imagine having server instability during the final remaining hours of a GP round.

[cyan ridge]

That's exactly what's happening there for me

2 hours left only 😱

It's ok now !

[loud mist]

I couldn't connect to the game😡🤬

[loud mist]

This season is the first time I bought legend pass 😡🤬 I never spend again hard earned money in this game😡🤬

[inner nexus]

Right 🫡

[loud mist]

Lost around 100+ ratings die to the connection issue

[bold shadow]

@loud mist same

[loud mist]

😑

[loud mist]

Those staff need to be fired immediately

They really released the update to suck the game

Expect some compensation?

[vestal walrus]

@pastel gale bro why is it 600 tokens and not 600 seasonal tokens 😭
i just lost 600 tokens for nothing

[loud mist]

@vestal walrus

Bro set tokens limit notification

So it will ask u once again for the confirmation

@vestal walrus

[vestal walrus]

yeah thanks but what about the tokens i lost man 💀

[strong schooner]

You can attempt a refund on the customer care option in the config menu.

[vestal walrus]

i see, will do after this round ends (grand prix)

thanks btw

[loud mist]

Bro they refund first accidentally purchase

[vestal walrus]

yea i got to know that eventually
will raise a ticket for it
thanks for the help guys

[loud mist]

@vestal walrus same I have purchased 100000 credits with 1000 tokens and I contacted gaayloft and they refunded suprisingly

[marble cedar]

__yoyo178__ has been warned

Reason: Bad word usage

[loud mist]

🤣🤣🤣use double aa they won't warn u

And also I purchased 15 packs with 90 tokens but they refunded only one pack

Tell them u put ur mobile in ur shirt packet while the game is still on and they believe u @vestal walrus

[last harness]

My extra gas is not available. All cars show 4/9, or equivalent.

[marble cedar]

__yoyo178__ has been warned

Reason: bypassing swear filter

[vestal walrus]

ah yes

[teal orchid]

Same issue even today.

[storm gale]

If we don't boycott gameloft, nothing will change. We must be united, because they are already making fun of us on our money.

[loud mist]

We should all stop buying things from gaayloft then only things will change as we like...

They doin the same thing to asphalt 9 like asphalt 8 😣

[storm gale]

In vain we say if we don't do nothing 🤦🏻‍♂️

[loud mist]

Nothing will happen till they care about players than 🤑...

[lean plaza]

If I have a daily pass then why the ticket times start from 10 mins rather than 8mins. And this has been happening since I bought the daily pass. I noticed this today😭

[lyric cloud]

Me too 😢

[fossil edge]

There is a bug, check my best time and checl my time on the top. The time on the top is not the same and always send me to 100%

[gaunt cliff]

Still not fixed wtf

[quick elm]

Same here

[gaunt cliff]

Brainless bunch of retards=gsmeloft

[limber basalt]

Wow

[worldly nebula]

any idea how to fix that?

it only happens when i play with the mclaren p1

now with every car

[outer pagoda]

💀

[restive sparrow]

What happened to multiplayer. Server error showing or could not find opponents since I did the update. Is it happening with everyone?

[shrewd hull]

"servers" why don't you fix the mps... don't you know we pay money for this and time is running out... almost the whole day but still the same!😡.... @pastel gale

[gaunt cliff]

@pastel gale

[unreal wing]

How patient we must be?

[worldly nebula]

@pastel gale

[torpid ether]

@pastel gale
There are no opponents

[golden cosmos]

MP -- no opponents from last many hours...

but my position has been "changing" from last few hours lol. Looks like some players can still play

[pliant cedar]

Oh my god.. 20 times same issue. They probably know about that, stop spamming

[golden cosmos]

acknowledgement is needed. Otherwise there is no surety

If GL acknowledges they are working on this issue, that will reassure, otherwise, its problematic for everyone impacted

[upbeat frost]

I think i fixed this issue for myself. You just need to alternate between two or more cars. So do a race with car A, then do another one with car B. Then the next one with car A again. Works for me.

[golden cosmos]

MP2 -- Slipped from 120 rank to 340 rank in the last 20 hrs or so without being able to play... want to get into the top 500 or top 250.

Great, now unable to login to the game.

[twilit viper]

Same

[golden cosmos]

I hear ya. But A9 is global, and this discord has members from different countries. Timezone difference makes it nearly impossible and puts those members who are at night time at a disadvantage. For ex, Trivia question was posted at 5 AM my time. By the time i checked to redeem after i woke up, the limit is already reached. My suggestion then would be to post trivia questions at different times so that everyone gets a fair chance say q1 at 11 am, q2 at 5 am, q3 at 5 pm etc etc. These simple changes makes a difference to the outlook.

[chrome tide]

Asphalt need 1TB Internet speed 🚄 🤔 to open now 100 mb not sported

[odd pumice]

instead of advancing the game, they destroy it. how much money they take, but they don't know how to perfect the game. horror

[twilit viper]

managed to login now by accident

[golden cosmos]

everything appear to be working - both MP and the game. Intermittent connectivity issues noted, hoping for it to stabilize

[worldly nebula]

MP is still not working

[fresh summit]

@pastel gale It happen again

My device is a A33 5g

[pure hemlock]

Server not serving 🍽️

[fading wraith]

Nevera bundle is unperchasable

[regal tartan]

Server down or infected by the solar storm 😉

[loud mist]

Still not yet fixed 😑🤑

[golden cosmos]

price missing

[loud mist]

Same

[golden cosmos]

Hope we get proper compensation this time

[loud mist]

Yes I need 10000 tokens for compensation 🤬

[golden cosmos]

Yep! You got it. 10000 season tokens

[loud mist]

Blue 🔵

❌🟢

[fading wraith]

Make it 10000tc (import parts)

[dark night]

In 8/10 matchmakings...

[harsh sigil]

I am not getting this reward of the showroom monza SP1 max out event. It showed that blueprint guaranteed and i didn't get it not even a single.
@wanton tapir @pastel gale

[unkempt breach]

Compensation must be 3700 tokens

[unkempt breach]

because multiplayer is not loading 3+ days😡

[glad fractal]

I'm not the only one for facing MP issues 😁

[sturdy canyon]

while making donation

[crude pilot]

Couldn't connect to mp1.. Pls fix it

[odd pumice]

this is the worst season since i've been playing. I can't even play this one

the next one probably won't even start 🤣🤣🤣

[dusk hollow]

season game✅

[unkempt breach]

Stop😡

@pastel gale

[scenic latch]

Pls do something game loft 😭🙏🏻

[loud mist]

Weekend of the year🎉

[worldly nebula]

i can't even log into the game anymore wtf is this?

[crude pilot]

Relay packs has issues too

[grim drum]

Same

I get this same message. What should I do?#🤖・android-issues message

[grim drum]

Referring to the one before logging into the game

[quasi raptor]

Chill guys, it's weekend. We'll get the game running again on Monday. If it's not a legal day off or the support guy is on holiday.
It's not like this game is 24/7.
Btw, I have the same problem.

[viscid mantle]

I have the same issue, is there a solution?

[barren kestrel]

@pastel gale Can u pls tell the dev to fixed this it's happen now every day 2 to 3 time in day if it's happen only some time we understand but it's daily now I hope you understand

[grim drum]

I agree, comrade

[scenic latch]

Man why beg to gamelofr

[stiff smelt]

Codin you fired

[vital radish]

@pastel gale Have the developers started taking a daily break since the past few days, where in their absence, the game just won't work 😓

I bet we all would get a very very lousy and cheap compensation for this, if we get one at all in the first place 😪

[stiff smelt]

Nice good!!

Codin. Fired

[vital radish]

@pastel gale Is very conveniently avoiding all this mess
Only when this is all solved, then he will pop up for one message - that "the issue has been resolved" 😓.
God forbid we ever hear an actual apology from him or the other Mods 🤦🏻‍♂️

[stable ocean]

@pastel gale is there anyone at GL who knows how to do their job? or do they just know how to take money?

[visual prairie]

@pastel gale No MP since last night

[shrewd hull]

"servers" why don't you fix the mps... don't you know we pay money for this and time is running out... almost the whole day but still the same!😡.... @shrewd sandal @floral axle @glacial prism

[cobalt kayak]

Same fo me
Either opponents not found message or this code

Rarely i get matched 4-5 opponents

[south acorn]

Multiplayer issue from morning unable to play

[marble cedar]

.elitarny has been warned

Reason: Bad word usage

[blazing cape]

same error Could not execute action on the server (3) since 1st december

[static ferry]

My 60 fps option just vanished from the game settings
Can any1 help me with this, I'm using Realme 11pro btw

[neon hound]

Server disconnecting in middle race

[dark night]

In 8/10 matchmakings...

[static ferry]

The 60fps option is just gone wtf

[worldly nebula]

happens to me a lot since 1st dec

[dark night]

I can't play a single race, happening everytime I start a new race...

[cedar spade]

The worst season EVER! So many bugs!

[fallen minnow]

Fix the servers

[scenic latch]

These bugs happened in a very wrong time😭

[blazing cape]

how are you having lower than default graphics?

[static ferry]

WTF u on, this is default graphics

[blazing cape]

i only have default and high quality
what's lower than default?

[static ferry]

performance

[blazing cape]

how does it look like?

[static ferry]

Never used it myself

Probably worse than default, but that's not the issue here

[blazing cape]

i'm gonna use performance graphics if i had it
but this nice word chinese phone don't have performance and can't handle default, that's why I'm playing from FB Gaming

[static ferry]

My phone had 60fps option, it just disappeared out of nowhere

[blazing cape]

did u update the game?

[static ferry]

It happened after updating the game

[spiral aspen]

That's mean your default profile is performance, they can't reduce the graphic more on it

[blazing cape]

well, imagine that you have 10 pieces, 4 for the game to run and 6 for 60fps, which makes it need 10 pieces to run 60 fps
now after the update, it needs like 5 pieces to run the game, while 60fps needs 6 pieces, and your phone can only take 10 pieces, so yeah before update 10/10 after update 5/10 not 11/10

[marble cedar]

butter_baka6969 has been warned

Reason: Bad word usage

[static ferry]

This suck honestly

[blazing cape]

ikr

[static ferry]

My device can handle way more intensive games like Genshin, COD and run em on 60fps no problem

[blazing cape]

updating high performance games will require more performance to run the new version

[static ferry]

That's what im not understanding, like every other game runs on 60fps but why won't this one, this is rly confusing

[blazing cape]

if u know u know
the new version got new tracks, which means more objects to load and process etc

[static ferry]

You're saying that new update got new tracks blah blah, like a game like COD which got way more maps than this game can run 60fps but this can't, this sounds like a joke

[blazing cape]

ask Gaymloft
they will tell you why 🤷‍♂️

[static ferry]

How can I contact them though??

[blazing cape]

the customer care button in game settings
report the issue there

[static ferry]

Kk

[upbeat frost]

Guys don't forget this. I can play Mp with this little trick.

[unreal wing]

Same here

[remote dagger]

@pastel gale because it gives 1 less blueprints in both packs if it costs the same as the envelopes of the same season, they should give 4 and 5 blueprints guaranteed, if it gives less it is a scam

[unreal wing]

And not only this. We lose tickets when the game is disconnected in the middle of the race, plus the F50 hunt drop rate is close to 0%, so no chance of maxing the car also.

[dark glade]

Same bro, my device can play Asphalt 9 China smoothly and supports high graphics and 60 fps. Meanwhile, global Asphalt 9 does not support high graphics 😓

[static ferry]

It was running on 60fps till last update but after this update it just isn't

[latent sparrow]

@pastel gale @glacial prism @shrewd sandal

Please fix server issues, has been ongoing for days with no patch. Connection is horrible

[narrow pier]

Just curios, but am I the only one who is annoyed that there will be no more 32 bit support from next update onwards?

[unkempt breach]

And skill issue too

[quasi wolf]

Unbelievable multiplayers not connecting mostly, even special event, hunt syncing errors, tickets lost, time wasted if I can even log on to game. Sometimes can login after 2/3 times. Support is a joke. Time to find something better to spend my time on.

[static ferry]

Also random disappearing 60fps options

[earnest zodiac]

Hmmmmm I'm I the only one?

[sage fox]

No, server issues due to xmas or something i guess

[remote dagger]

@pastel gale There are still bugs, give solutions and reward for putting up with all this

[vital radish]

Can't play A9 on Android at all. Also facing server problems on Windows (no Season Event or Multiplayer Season bugs).

Can I really stop playing this game? Because this is giving me too much rage.

I'm having a terrible life because of this game.

[crimson sentinel]

I can't do mp races, this is what it says.

[scenic latch]

MP is dead game loft pls do something 😭🙏🏻

Now this cant be network issue as all are visible😭

[stable ocean]

it seems that the new year has already started with them, and they went on vacation🤣🤣🤣

@glacial prism is work being done to solve the problem and when?

[outer pagoda]

I have an very good internet and i cant connect F

[crystal solstice]

Game is down again

[gritty fractal]

I lost a lot of positions at MPs, since yesterday I can't play.

[gaunt cliff]

Can't even log in and what about gp 🤬

[slim geode]

MP doesnt work i keep getting kicked out 🥲

[open oak]

Why i have lost the FPS option in game since this update 4.3.4d ?

Old version 4.3.3a work perfect now version 4.3.4d and the game lagging a lot plus connexion problem and mp problem...

my phone is an April 2023 model so the problem is A9 not my phone...

2 days i m waiting a cc reply...

[cinder rapids]

It's not Fixed After played 3 Games Same Thing Happening it's to frustrating

[twilit viper]

Not enough the tokens were nerfed everywhere, now even those 5 precious from daily goals can't be completed

[civic cliff]

Sorry

[lofty solar]

Game brokie

[shrewd hull]

💀💀😡

[young kernel]

Come on gameloft

[marble cedar]

nightmare6379 has been warned

Reason: Bad word usage

[left oak]

I have lost all the extra full by all of my cars

[stable ocean]

GL is the biggest cheater

[worldly nebula]

this is getting on my nerves

[gritty fractal]

I have to run weekly competition, Black friday, GP, what will be GL?

[tidal jolt]

This game is broken

[tidal jolt]

I had to play the burst of speed event i must be refunded

[storm gale]

@pastel gale @glacial prism @sturdy grail did you have a fantastic weekend? Because we didn't have 🤬🤬🤬

[civic cliff]

Ohhh

[wicked skiff]

Refund time.

[umbral owl]

Hunt is already hard
Not being able to play it makes it impossible

[fleet ore]

HI. I was thinking of opening a page with a current account where we can make donations for the maintenance of the servers. I imagine that the money they get from us by selling us only hopes, are not enough

[civic cliff]

Yes my love

[umbral owl]

RipAllHopes dot com
Should be best site name for that

[shut oasis]

@umbral owl it's definitely gl servers, on either galaxy version or Google version it not accessible.
I've been having trouble All day

[slate shadow]

I think we need a good reboot of the servers to fix the situation!!!

[arctic smelt]

And yesterday

[arctic smelt]

It's impossible to play, 🤬. Gr

[shut oasis]

I just played my 3 attempt in grandprix it crashed during first try. 3nd attempt the game switched off and 3r attempt it gave me a time half a second slower. @pastel gale I think gl need to restart grandprix for fairness to all. Then once fixed a substantial compensation reward . Paying players like myself pay for quality not scrapings from the bottom of the barrel..... an apology would also be advised

[primal willow]

Loss of gameplay and gyroscope not functioning properly. Inform resolution time please.

[worn monolith]

Codin Op in the chat

[azure pollen]

[worn monolith]

Us moment bro i lost 40 points

[azure pollen]

I lost my points and position
In MP

[worn monolith]

Us moment bro 🤣🤣

[primal willow]

Was on the verge to reach legend league now on the verge to reach bronze league or unranked 🤣🤣🤣

[azure pollen]

I think gameloft have Potato server lol 🤣

[primal willow]

They should be a public announcement for a week and fix all bugs and come back stronger rather than this.

Shutdown of services for a week I mean.

[fossil edge]

It has more mistakes than a Dalmatian spots

[cedar spade]

Hey Gameloft, you should compensate us with free Legend Pass next season! These server bugs are unacceptable.

[shut oasis]

Gameplay is broken..... position of vehicle on screen is not syncing with servers causing multiple crashes.... @pastel gale Please expect a lot of negative backlash.... for the billions in revenue, we deserve what is advertised not this pile of c rap

[twilit viper]

Finally!

[golden cosmos]

this game is unplayable from last 2 days!.

Cant imagine this level of outage / server issues are acceptable for this game thats widely popular without some heads rolling. This is 2023-24. Most servers can be backed up to stable state by cutting over to different regions as part of disaster recovery process. Cant imagine how bad QA controls have become for this game.

[shut oasis]

I'd like to see heads roll for real. How the #£%# can you play when mid air you get repositioned without making a mistake???? @pastel gale ?????

[golden cosmos]

" We don't have resources or capacity to fix the ongoing issues. We are not working on weekends since we got some errands. We are spending our time with family and suggest you all do the same. We will not communicate any further updates. We will reimburse you 10000 ST and a 100 BPS of Lancer as compensation, but on the last day of this season. You all should be very happy with this reward. We are also thinking of creating a new outage pass that guarantees no outages on the game. You know we are in the business of selling you hopes and we cannot promise anything. "

[sullen mauve]

The problem has not been solved for 2 days. It either doesn't connect to the game or the connection is lost while racing.

[lyric cloud]

Fix the game pls 😞 the game still disconnected.. happened to me when I was doing the final Try and in mp 🤦🏻‍♂️

[vast belfry]

fix this game!! poor service Gameloft

[vast belfry]

fix this game or give us all car hunt bps!

[unreal wing]

come on...

[warm glen]

I was at with 1000 but game discount 4 time

[fleet ore]

The GP competition in the last year wasn't fair. But now it's impossible 🙄

Why making up competitions with the same car more times in one year?! GP competition has to be like years ago. If you win the key you have an exclusive car that more players do not have it. This is why you call it Grand Prix.

I cannot compete with others that they have 3 or 4 stars and the key just because they want some more bp or want to make it gold. And now? We can't play this unfairly game because the server is down

[lyric cloud]

The same here .. I play one race good and showing the message for network status then close the app and start over again. Wtf is going on I didn't finish the MP 🤬🤬

[twilit viper]

All events should be extended by the time this issue lasts

[stiff thunder]

First game back and this is a big issue

[vast belfry]

500k green token for all players by this issue

[sonic urchin]

😩

[marble cedar]

favyrave has been warned

Reason: Bad word usage

[manic hearth]

This crap is annoying

[twilit viper]

It's perfect... some rest at last

[lyric cloud]

Hey Trash fix the game 🤬

[north ocean]

@pastel gale Please fix this issue. I can't even play Grand Prix. It shows Network Status and then game opens again. By this i lost all tries in Grand Prix. This is not fair @pastel gale

[livid scroll]

@pastel gale please fix this thing.

[ebon sparrow]

Connection issues for 2-3 days. Significant inability to participate in multiplayer, showroom, GP, and car hunt as a result

[narrow burrow]

@pastel gale 👍🏿

[lavish kiln]

[rose anvil]

@pastel gale I have 6* ccxr and I can't get the key because I can't play, always network issue. FIX IT

[twilit viper]

As if he can

[vital radish]

Lost 3 fuels of chiron 300+ and 6 tickets cause of network issue
Fix it

[strong schooner]

Why the servers can't stay on for more than 5mins?

[umbral owl]

Impossible to play hunt.
It's been over 3 days since announcement from Mods that are aware of connection issues

[strong schooner]

And for each day that passes it gets worst. They are doing a nice job...

[wet anvil]

It didn't want me to paid and refresh the legend store

[strong schooner]

Because you already refreshed but the cost got stuck at 20 while the right price now is 80. A restart should fix it.

[worldly river]

Gran Prix, Round with zero points because connetion issues, we need compensation for this at least a re-do of the rounds or the key

[wet anvil]

Thanks, it went normally

[twilit viper]

Too bad, it seems the game was trying to prevent you from doing a noob mistake

[strong schooner]

In 15mins the server already booted me 5 times... lol.

[strong schooner]

Why did you kept trying after noticing the server instability?

[abstract oracle]

Same for me

[young kernel]

Same for me

[abstract oracle]

I'm waiting for clash to start , have you started ?

Yes

[young kernel]

@north ocean you better take them of before you get warn

[latent sparrow]

Are you people doing anything about your game, this is ridiculous

[north ocean]

All we can do is Wait

[rain tulip]

Game is unplayable, can't even start a race

[ruby arch]

This error is wasting my tickets 😃

[fossil edge]

They are going to have to compensate us all GL.

[rain tulip]

100%. They should give us compensation for all the server issues.

and the compensation better be good..

[cloud notch]

X2

[stable ocean]

they better give us our money back for the LP

[lime pumice]

Alguma posição sobre o problema?

Preciso fazer o GP

[ruby arch]

[young kernel]

@lime pumice English please

[strong schooner]

He is asking for news about the server issues.

[young kernel]

Well he need to say it in English

[worldly river]

Bro some people can play, mostly dont, and i did my tries in different hours, why wouldn't i try? I still want to keep my position on the gran prix, dont put this blame on me

[strong schooner]

I'm not blaming you. Just telling you to be more careful. If you notice server instability the best thing you can do is give it a little wait before using something that can go to waste.
For example who would you complain to if instead of a server issue it was a ISP issue that caused you to lose your entries?
You must always try to find the best solution from your side. Do not fully rely on others.

[worldly river]

I was NOT on my end the problem, are you seeing the general chat? A LOT of people complaining about the server
Here im brasil me and my team can barely do the hunt been 2 days on this

[dark night]

@pastel gale Sir, Can we play this game anymore or not?

[strong schooner]

I know... You didn't get my point at all...

[worldly river]

Isp is on my end right?

[golden cosmos]

^^

[strong schooner]

ISP stands for internet service provider. In other words the person you pay for internet access.
As for my EXAMPLE if the problem was the ISP the game devs you not be able to help you at all.

[worldly river]

So how i didn't get your point? You said that the problem could be on my end, and i said it isn't

And you said to not fully rely on others
I cant rely even on the game servers to do its job it looks like

[strong schooner]

.... My god... Do you know what a example is?
I did not say that the problem could be on your side. I was just trying to teach you some self preservation...

[worldly river]

But if i know that the problem its not on my side, why would i preserve myself, i pay for passes legend and events, i have the right to complain

[strong schooner]

Ok... Them keep playing and losing your entries due to server instability. Just don't be surprised if the support ends up saying that they can not help you with this particular problem with could easily end up happening.

[worldly river]

What difference does it make man, dont play = 0 points
Play and lose tries = 0 points

They will say that they can't help me anyways

[strong schooner]

And that is why you should wait and play a little later since the problem could have being solved.

[worldly river]

Bro i said a did that man, i tried in the morning and the night

I tried 9 something am
And 8 something pm
Now its 10:29pm

[strong schooner]

Did you "test" the server before trying? Like doing some MP1, events and practices before Committing?
If yes them the only thing I can say is that its very unfortunate.

[worldly river]

Yes dude, some players in my team managed to score the gran prix, some already gone, i did some training before my tries all end up in disconnects
I will try in a few hours again hope it works

[strong schooner]

I sincerely wish you good luck.

[vital radish]

The issues have gotten worse. It's unplayable now.

Game literally froze here.

[worldly river]

oh also, sorry for any inconvenience, i think i understand your example i just tought that i didnt apply for my case since the recent events on thew game, also im from brasil so english its not my native language and i can miss things sometimes, i was not trying to irritate or start something with u, just talking, in a few hours a will try again in a few hours and i let you know how it goes

[strong schooner]

Outro Brasileiro perdido hahaha.