🤖・android-issues

[novel trellis]

Always face this bug please fix it. Platform: Android

[elfin fractal]

How can I transfer my game data Android to windows

[pastel gale]

contact customer care from both devices

[elfin fractal]

Then

[night skiff]

When 5th aniversary free gift start

[fresh root]

I cant get the anniversary gift.

[novel trellis]

Update your game

[terse temple]

I got the gift. Hope the issue is solved

[craggy turret]

Theres no option to do so. The most it had was just open .

[fresh root]

You did what?

[terse temple]

Yes I got the gift. No tease at all😅😅, just a doubt to codin

@pastel gale , is it the gift for Day 2 only, or is it given with the day 3 as well?

[novel trellis]

Find the Store it's available for update or coming soon the update tomorrow wait for a day

[craggy turret]

The only store available was the kindle version of the app store. And i doubt that its gonna change to the current season since it was set to European season which was 2yrs ago.

[pastel gale]

all 5 days

[terse temple]

What?!😭

[grizzled nebula]

You mean we will get gifts all 5 days or this is combined gift of all 5 days?

[pastel gale]

this was the combined gift

[proper marlin]

Bad anniversary

[split oasis]

Is bug or what?

[terse temple]

I think it's all clear

[ocean musk]

What

How they can use ssc ??
And tushek is asking for blueprints

@tribal yoke

[jade moss]

The drift button released although I hold it

[queen cargo]

There's no tushek in this event... Also, all cars in the set are free try, full upgrades 👍🏼

[meager elbow]

I want to play my android a9 account in laptop through BLUESTACKS
Will it cause ban? @pastel gale

[versed arch]

where bug??

[novel trellis]

Multiplayer race always showing this like some time fuel not return please fix immediately

[ocean musk]

Early there was tushek
But now they changed with ssc

[magic raft]

You just too lucky or used ur whole luck on those packet

[vital radish]

No, it's your rewards lol

[cinder plover]

Don't know if this issue have been raised before

TLE pass gives you 10% benefits,
So 10% of 15 is 1.5
Tokens earned are 16.5
But I got 16
That is fine coz tokens are not in decimals,
But next time it should have been 17, isn't it?
No matter the difference, rewards should be given as described.

[queen cargo]

greatest integer less than the number 🙄

[astral badge]

They took some as service charge 😂@cinder plover

[cinder plover]

I am also aware of ceil and floor values in maths,
Just wanna know, if this is it, or they are gonna change it

[cinder plover]

Everywhere I go, I pay taxes .

[astral badge]

Hi... I'm having gyroscope bug recently, when the race started my car would drive in a direction itself and I couldn't control it, and it happened the whole night yesterday. I tried the calibration but still the same while my phone showed the phone has no gyroscope problem... Need help???

I'm so sick of this bug because it seriously ruined my clash and other races. 🥹

[queen cargo]

This bug has existed for way too long now... They never bothered to fix it 🙄

[astral badge]

All my races in clash were ruined because of this bug 🥹

[night skiff]

Where is today's free gift

[high lichen]

[gray river]

It was 1 ticket In this stage of every special event. Why 3 tickets now

[terse temple]

The gift which was given yesterday was cumulative of all 5 days.

Now I'm tired to explain this news over again and again

[marble cedar]

blauermuffin has been warned

Reason: Bad word usage

[maiden briar]

i still didnt got the cumulative gift of all 5 days

[jade moss]

I Face problems on touch drive, Is the drift button Released Although I hold it

[vapid horizon]

F, did they literally like slap garbage in our face because they couldn't solve a 5 day gift issue? Even last year they gave out a decent car and 1k tokens, at least they should give some real nice stuff for free shouldn't they?

[vapid horizon]

It was 2 but well... Maybe because this is the main "special" car in the entire event?

[gray river]

Even had one ticket in the previous season with the special event car

[blissful dome]

Its not a bug, its either server issues or u have a bad internet connection

[vital radish]

Hello ! I cannot synchronize my progression into Google "Couldn't connect into Google" when I press the Log In button. If I delete data from the game, I'll lose my progression. Can you help me to find a solution ASAP please. ?

[astral badge]

There's nothing to do with the internet, even if I had red ping during MP it also never had problem like this.

[queen cargo]

That track has a couple of ramps; taking any one should easily complete the 1s air time condition 🤷

[vital radish]

@pastel gale Why no car at Max points?

[queen cargo]

Max corresponds to the maximum rank possible... In this case, since your GTB is not at the rank 3334, the extra points will not be counted.

[terse temple]

Did u installed Google Play Games?

[vital radish]

Yes and I cleared cache

[astral badge]

Because your car is not gold?

[vocal tinsel]

guys, how come I can't join any multiplayer match

[spare dawn]

guys, how come I can't join any multiplayer match

[vocal tinsel]

do u got the same issues as mine?

[versed arch]

yes, 1 ramp in the middle road out of initial 3 splits, which seems like slow route but you'll have to take that to complete the condition.

[spare dawn]

guys, how come I can't join any multiplayer match 😦

[night skiff]

Where the redeem code of asphalt 9 is officially given

[night skiff]

Yesterday the new code SUMMER is given and I see this code on YouTube so late then I go to claim the code write other legends already claimed the code. So, I want to know where the redeem code is officially given for no late in claming

[vital radish]

i cant convert ingame account to pc when i was logging on google play games

[vital radish]

If you want to transfer your progression from Android to PC, contact customer care of both platforms

[onyx osprey]

I am having the same problem

[split oasis]

😭

[vital radish]

Where is the issue ?

[split oasis]

I don't have money to improve it

[astral badge]

That's your own issue, there's nothing to do with Android issues, don't abuse here.

[split oasis]

I thought it was happening Android users sorry I don't understand English well

[astral badge]

@vital radish yea, someone in my club told me it's because of the Android version 12 and above causing a bug on our phone fingerprint sensor that affect this gyroscope issue.... so I disabled the fingerprint sensor, and so far the gyroscope is somehow fixed... not sure will it happened again in the future Lol... I hope it is fixed.... 🥹

[split oasis]

One question. Why do they give me rewards without having run? Rewards I mean having to run and I have not played that mode

[astral badge]

#🤖・android-issues is use when you have issue on the game on Android platform, like you can't purchase something, bugs in the game, MP disabled, etc.... Nothing related with you spent all your tokens and credits so you can't proceed your game.

[split oasis]

I'm not referring to that, I'm referring to the daily event, I only play car hunting and they give me the most rewards of the other events without having played those modes

I'm not talking about daily events.

I'm going to record to send it here and you understand me

[ebon island]

That's normal not a issue

[astral badge]

That's what I was saying

[urban iris]

I can't redeem code not working

also 1st - 5th redeem code error too

[queen cargo]

That's because you have reached garage level 12 and have thus unlocked the "auto claim" feature 😎 free 370k credits daily 👍🏼

[cinder pond]

it says that you did not have time to enter the code and others entered them

[split oasis]

I didn't know, thank you

[cinder plover]

When and where were these codes given?

[uneven apex]

Why can't I connect to Google Play?

It says can't log in to Google

[terse temple]

Legend store wasn't refreshed just now, what's going on?

[high nebula]

Can't log in to facebook/google

[plush shard]

Server ain't working

[untold aspen]

I cant change my name

[daring shadow]

I guess the game developers should add "Aspect Ratio Fix" button to change adaptively '16:9 to 18/20:9 full view display' properly(for not to be chubby world and fatty cars😑). and another is "Motion Blur On/Off". One of the reason I like this Asphalt 9 is, because of their beautiful graphical creation. So when I replay the races in career(already I won) I hate "Motion Blur" effect to feel Virtual world experience. But When in Multiplayer competition, I love Motion Blur Effect:ON

[fluid rover]

Dear asphalt, I still didn't got my 4th and 5th anniversary gift and I'm getting a bit dissapointed of this 5th anniversary hype cause there is almost nothing special this anniversary that I did not see before.
But pls at least give me the rewards I still didn't got
Dm me if you want to know more

[ruby arch]

Why y'all haven't implemented graphics settings on global Asphalt 9?

The chinese version has it

[wet sandal]

im still waiting on mine ive only gotten the first one and the second and third at the same time, havent seen any since

ah ok had some club memebers wondering too ill pass that along thanks

[vital radish]

You need 30 tokens to do that

[torn tundra]

I'm still unable to hear sound in game all settings are turn up and I've uninstalled and reinstalled the game and still nothing I've shared a video here before without no response @round kite @slim flare

[novel trellis]

Log out option missing And always face this account conflict issue i am never trying to login any account but Asphalt 9 automatically login my google account why what happened that please add log out button in this game

[versed arch]

You might have done this in 'Google Play games app'.
Go to settings in Google Play Games and check if this option, ask game account each time is off or not.

Turn off that ask each time option.
if this is not the issue, then idk.

[vital radish]

Hello. Is anyone experiencing issues with viewing ads? If yes what is the solution?

[untold aspen]

no i mean by that i cant the change name button is locked

[fair comet]

@round kite my friend occupy this but cant set a lap.....he doesn't got the option to play it.... This is his screenshot....

[vital radish]

Contact customer care. Apparently some persons have the same problem

[untold aspen]

ok

[viscid bear]

That's because you said you were underage when you set up your account... If your A9 account is linked (to FB / Google), you can erase the app data, reload the game et change your age. And only then you'll be able to change your name. But don't do it if your account is not linked to FB or Google

[radiant gorge]

I loss my 21479 token

[steep mulch]

while starting race sometimes the car suddenly turns itself or doesnt steering what the hell is this

[vital radish]

Show me a video of the problem

[fresh root]

Hi its not a issue but how i am supposed to continue the story

[versed arch]

send screenshot in such cases.
It'll surely clear up the issue a bit.

[versed arch]

contact customer care, if it happened by accident.

[versed arch]

Last Clash one of our Team lost bcz of same issue.
We contacted cc from 3-4 IDs, many other forms. they didn't even consider it an issue, saying it happened bcz he doesn't have that car and that node was free try, so ofc he should have had the car.

[versed arch]

you need one of these cars at higher rank, as you can see that red msg saying, recommended rank 1911.

[versed arch]

So, you can't proceed unless you have higher rank cars. Play other modes in the mean time.

[untold aspen]

And connect and community too

[woven storm]

HELLO

[jade knoll]

is it me you're looking for?

[novel trellis]

It is your device sensor problem

[vital radish]

Yes, but you need to increase the rank of your car (in the case you showed me, you have to get more blueprints for the Lotus Evora Sport 410) before continuing the career season. Remember: blueprints can be fount either on others career seasons, on multiplayer, on club rewards, or on multiplayer.

[grizzled bison]

Hello, why can't I connect in mobile?

[radiant gorge]

I say to customer care but anyone could not contact me.!

[versed arch]

till now no contact?

[versed arch]

It takes a few hours but they have replied to mez whenever I have asked anything.

[radiant gorge]

I say that 3 days ago.

[versed arch]

give ticket id for that conversation in #🆔・tickets-customer-care , and tag a moderator about the issue.

[untold aspen]

I have a issue with facebook account i cant open connect and community and changing name button i want to know that it some thing in facebook settings or issue with the account

[vernal light]

Why the graphics are to bad on my phone I set it to highest quality

@pastel gale Can you please tell me how to fix this issue

[mint topaz]

diviertete nomas

[silent surge]

I have that issue

[vital radish]

What phone are you using. I feel the graphics fine to play

[vernal light]

I have 2 phones Oppo a17k or Vivo y02t

@vital radish do you know something? How to fix it?

[silent surge]

Facebook login issue

[vital radish]

Sorry to say that but both phones you mentioned earlier are decent phones that cannot be able to handle high-end games very well. Unfortunately, with maximum graphics, your device may not be enough powerful.

However, the Oppo A17K should be a better option to play Asphalt 9.

If you experience lags, reduce the graphic quality at default setting

[raven sundial]

I have lost the account how to regain it

[languid gazelle]

My game rn

Don't have access to anything except career mode

[sonic spire]

Did you update the game?

[vital radish]

please add 60 FPS and high quality graphics support for Adreno 725

[radiant gorge]

@pastel gale

@pastel gale I lost my token

[vapid horizon]

The 60fps and graphics options are available for only a select few models from every brand.

[vapid horizon]

Oh

[patent zealot]

Club rewards?

[vital radish]

I've been trying to redeem codes but it says this error multiple times

As you can see it might be my location or ip that it says

This goes for the same as xbox

[vital radish]

Some events don't allow club rewards

[versed arch]

LP showcase used to have club rewards.
But this time they have reduced rewards a bit and put it in solo rewards.

[vital radish]

Ok

[languid horizon]

Guys my MP1 is literally crashing every 2nd race and I have to restart the game again

It has effected my current ranking and points greatly

please look why it is happening

[keen geyser]

How to get rid of this, I have checked every A car I have and nothing

[robust isle]

Maybe it's because you have the Vulcan maxed

[keen geyser]

And how to fix?

[robust isle]

Um you're just like me and hate the little things that pop up but I have no idea it's happened to me before so ...

[queen cargo]

There's an A class car awaiting either unlock or star-up, or it has an unapplied EIP 🤔

[keen geyser]

Whats EIP

[rare brook]

Yes

[queen cargo]

Epic Import Part

[keen geyser]

ok

[rare brook]

[marble coral]

What new reddem code?

[keen geyser]

Thanks it worked

[queen cargo]

Best thing to do is to ignore that flag 😀 it's just a(n annoying) reminder from the game, thirsty for some interaction 🤣

[versed arch]

It happens bcz you have some unused Epics.

You can ★ up F1LM now though, bcz it's free try in BoS 1.

Unused Epics when it could be applied but isn't applied make that icon pop up in all class wherever you have them.

[chrome tide]

@codin.

@pastel gale
I can't play mp2 and can't see any leaderboard tle ,mp,club,ext

[versed arch]

loading issue, clear cache, then restart a few times and wait data to download in foreground.
it takes some time.

[versed arch]

nice, I thought it would ask key first just like for upgrades, if there's no FT Event.

[chrome tide]

Not solve

[chrome tide]

@pastel gale

[chrome tide]

@slim flare
@bianca.gl
@vital radish
@native thunder
@floral axle
Anyone plz reply

[vital radish]

Don't win the car just for the stars

[chrome tide]

Every time I open the game
Why show me this

I can't play Anyone solve this shooooooiiiiittttttt

[spice bloom]

@chrome tide because one account is used by Facebook login and one is default google account which you might used to play before.

[cinder pond]

you need 6 stars car

[vital radish]

Anyone knows how i supposed to close this Ad ???

[vital radish]

No, a lot of people have this problem. Go to #🎞・ad-issues for more information and more support

[vital radish]

I have to close the whole game every time

I've the same problem and the problem is concerning all platforms: Windows, Android, iOS, Mac OS.

[vital radish]

Good to know 😸

Please refer to #🎞・ad-issues rather

Anyone reporting this one?? I just got it after reinstalling the game from galaxy store instead of Google store trying to get the ad problem fixed !

I don't understand why A9 needs to know that??!!!

I don't have Samsung phone

And unfortunately I think that Samsung allows ads from his own store

[vital radish]

I think it's new on all stores after last update, but i just saw it

[vital radish]

Except Stream platform which don't have ads

[vital radish]

It's not an ad , it is the start page when you install the game new

Ok

[versed arch]

It's the poster after ad end but no ❌ button, so ofc it's an ad.
wdym?

[vital radish]

Here i was referring to this
#🤖・android-issues message

[versed arch]

But no one said it's an ad

[vital radish]

Oh now I got your point 😉

[mint topaz]

Reciba dinero por responder encuestas cortas. Descargue Google Opinion Rewards ahora mismo: https://googleopinionrewards.page.link/share

[alpine valve]

Can you guys help me with this problem plz

Every time when this adds show up

My game end like this

And i lose my rewards

I use Android 13.1

[chrome tide]

Porche all feul west for this
What a f game

[weary edge]

guys i wanna join a club

[vital radish]

Do you think it's an issue ? No, so look at #🏎・clubs-recruitment

[slim totem]

Hello do have a club to invite me

[spice bloom]

Join here

[untold cradle]

De Tomaso Special Event is very Difficult. If someone is not able to unlock the new car, then it will get only 89 conditions. And the next race is getting unlocked only after getting 90 conditions in this special event. then how will he do the race which is unlocked on 90 conditions. This is not fair at all.
Please fix it or change the condition or give free trial of new cars offered in it.

[vital radish]

@untold cradle , the problem is already investing. Check the channel #🔥・hot-topics for more information.

[viscid galleon]

For about 3 hours now, I got connection error 1-3-5-10. Server EU probably.
Is it normal?

[viscid galleon]

It;s working now

[alpine valve]

This game have worst support i ever see 0 help 0 communication , why you even make this chanel if you ppl never answer or help players

[queen cargo]

@cobalt fern a friend of mine is somehow unable to assign a server role for himself... Can you help?

[cobalt fern]

who

[cobalt fern]

because this is not a support server, this channel is for in-game bugs for team to check, any personal requests you go to customer care, it's stated in the rules that this server isn't made for personal cases

[queen cargo]

ƒŁ™ DarkWołf#1863

[cobalt fern]

he gotta verify his email

he has roles already

[queen cargo]

ok, thanks 👍

[vital radish]

I just contented here and I am experiencing a bug (I think). When I try to open the game and play on my phone it crushes. I have to go and press immediate shut down in the game from my phone setting and the clear cache in order to open it again and play. Does anyone else have this problem?

Connected*

please add 60 FPS and high quality graphics support for Adreno 725

[queen cargo]

maybe the make/model of the phone is old? or maybe the storage has less free space? 🤔

[vital radish]

Well I thought about the storage but I checked and I have 34,26/128GB 🤯. And my phone is a Huawei like a year old (I don't know the exact model) . Not great (of course) but works just fine.. So I don't know what's going on. The problem started two days ago, before that I didn't have any problem.

[simple summit]

I want to move my progress from Android to iOS, I tried contacting customer care, they didn’t respond. Need help

[finite sparrow]

My Asphalt 9 game works so bad for last 3 month.
Sometimes need to reinstall the game multiple times in a day to keep playing,
Clear cache memory doesn't help anymore to launch the game. Only reinstalling.
Please help Gameloft team to solve my problem.

[vital radish]

Why do I always have a green "!" on the settings wheel? I don't have any setting with a green "!" and it just won't go away

[vital radish]

I feel you bro. I hope they will solve it 🙏 cause it's unbearable 🤢

[vital radish]

Alguém do brasil

[short field]

Can anybody give me a list of mobile phones that support 120fps on Android?

[queen cargo]

Ideally it should go away after you have read all the notifications within "Settings"... But there's an unfixed bug that doesn't clear it out 🙄

There's another one with every GP... Sometimes the alert flag ("!") doesn't disappear until the next LS refresh or the start of the next round (Q1-2, R1-6) 🤔

[latent raptor]

Aoba fi,bão

[vital radish]

120 FPS is not supported on any Android phone.

[rocky sparrow]

ROG phone and poco x4 gt

[rocky sparrow]

And Samsung Galaxy S23 Ultra

[rocky sparrow]

Sony Xperia 1 V

[versed arch]

It's not supported from Gameloft itself.

[covert furnace]

I am facing problems of sensitivity sometimes my turns back and colloid and sometimes I can turn my car

[versed arch]

check your phone, if it's sensitive is working fine or not.
I think there are some ways to test different senses of a phone.

[hollow osprey]

Somehow, i got what the dude above me got. After doing a clear cache, all came back good except all my cars energy looks like the LP pass features are not active.. (reference to the +4 gas i should have already)

[woven mauve]

With deleting my post you give me right gl

[chrome tide]

@pastel crystal Why bro these random ads and how to stop this is discusting

[pastel crystal]

#🎞・ad-issues report it there

[short field]

Are these confirmed for this game?

[rocky sparrow]

not confirmed

[short field]

I found this

[rocky sparrow]

Some people say that the A9 Android client does not support 120HZ (I'm not sure)

[rocky sparrow]

Or A9 depends on whether the device itself supports 120HZ?

[short field]

Well that needs to be fixed I would love to have better gameplay you know 😄

[rustic narwhal]

My friend is not able to log into his account via Facebook

[placid remnant]

I was playing on my laptop so I logged my I'd with Xbox account and I want to connect it to my mobile phone account what should I do

[cobalt fern]

The game is not cross platform

[placid remnant]

So what should I do now

[sleek kelp]

…nothing? You cannot transfer your progress to another platform

[placid remnant]

Lol so I have to make a new id

[young kernel]

Yes

[sonic spire]

You can transfer platforms

[tender depot]

No

[queen marsh]

Is game down ?

[fading lodge]

Why i m just getting 459 points when i complete that 5 star task also

[valid fractal]

Hello everyone. Wanna buy Poco F5 (Redmi note 8 pro I have for now) and heard that phone doesn't have 60fps in game. Is this for real?

I already made my mind with purchasing Poco, but now I think about another phone...

[covert furnace]

What do you got after clearing the cache?

[crystal burrow]

sometimes, when you try to play an event or mp race after leaving the app the game makes you quit and it doesn't refund

[hollow osprey]

All my cars energy is reduced like i havent even the legend pass.

Even when i get that all my cars energy is full (not playing for more than 8h) and still their energy is the base one.

Very ugly bug. I literally have to play all to get the propper refill

[versed arch]

you can transfer your progress to your mobile phone(Android/ios) buy it'll be permanent.

For this contact cc from both devices and start the process.
It's a normal process, nothing too complicated.

[pastel gale]

free try bug

[mint topaz]

¿Quieres ser amigo de Catracho666#9699 en Xbox? Haz clic en el vínculo. https://www.xbox.com/play/share/friend/F9DYXB7XE3

[marble cedar]

galan666999 has been warned

Reason: Posted an invite

[vital radish]

Yep. I have F5 and can confirm

still waiting devs to add support 😮‍💨

i believe it is definitely capable of doing 60 FPS hell probably even 120 FPS

[vapid horizon]

If the processor is not snapdragon, no phone would support 60fps

Even though I have the top dimensity (9000) processor, I still can't play the game with motion blur or 60fps

[valid fractal]

Snapdragon 7 gen 2, its performance like a 8 gen 1

[vapid horizon]

*almost like
Btw what is the gpu in the phone?

[valid fractal]

Adreno 725

[vapid horizon]

It should work in high settings and fps for 725, are you sure it doesn't?

[valid fractal]

Some guys with that phone told me, that they have 30 fps in any settings

If they won't add 60 fps, then I should worry about choosing another smartphone (

[vapid horizon]

Probably an issue from gameloft? You should try contacting them directly about it

[valid fractal]

Well I DM-ed in Instagram, but seems like they don't answer

[vapid horizon]

Don't they have like a help-support page?

[valid fractal]

I wrote a ticket in "in-game-support". Bot said "wait to the response, we will answer"

[vapid horizon]

Well, that's the most you can do at this point, just wait.

[vapid horizon]

But if you really want to buy a phone to play asphalt, you can find the list of every single device that supports 60fps online

[valid fractal]

Well many of them are not available in my town, or in the nearest cities. So my only choice is that, only one negative point - 30 fps in A9

Maybe I should wait until they add it in 60fps supported devices later

Sorry for my bed England, it's my third language 😀

[valid fractal]

Default answer as I thought

[vapid horizon]

Yep, can't expect more from them😅

[valid fractal]

Well I guess 1 mln in Antutu is nothing until they make their work)

[shut oasis]

@round kite
Gameplay is very patchy and slow
Please resolve this as I like the thrill of speed, not the thrill of slow!

[versed arch]

Is it some college WiFi?
or anything from someone else?

[rapid prawn]

Game took forever to load and now I'm having this issue. Also season pass and club season are "not available"

[versed arch]

Restart game sometimes.
Game might take time to download necessary recent files.

[rapid prawn]

tried it and same issue persisted. I'll try again once I wake up tomorrow and let you know if it worked

[sonic spire]

Did you update the game?

[shadow adder]

I passed the first stage and I still can not improve it I need help

[versed arch]

Is this related to Any in-game Android Issues?
This is not a #Help_Me channel

[mint shadow]

Ooo~

[versed arch]

Don't delete system files or files from Apps.

[tight cedar]

@versed arch @versed arch

[rapid prawn]

Game Works fine now, I haven't updated the game manually but it might have done so on its own while I was asleep

[bleak flame]

Excuse me, what is going on?

I was in Google Play Store cheking out some stuff and I saw that the app wasnt compatible anymore with my phone but ironically I still can play the game and everything is fine

But why this appeared?

Dont tell me that in the next upcoming new update, My phone doesnt gonna get it available?

My phone is an Huawei Y6 2019 with Android 9

[ashen obsidian]

Anyone know how to shift game data with another Gmail account;-;

[versed arch]

contact customer care from in game.
Idk if gl allows it, but they'll tell you.

[radiant forum]

Did you all get all your 5th anniversary daily rewards?
I only got it on two days
Never again

[versed arch]

according to them.
They gave Day 2,3,4,5 Rewards together on Day 2.

[radiant forum]

I got rewards on day 1 and day 3 and those were the same

Should I contact customer care?

[novel trellis]

Platform : Android
Reason: ticket not refilling issue

[vital radish]

Try download it through the game center (the official store for Huawei). Huawei and Google doesn't get along very well...

[vapid horizon]

The phone's not the problem. The problem is the greedy gameloft.

[valid fractal]

Maybe Snap 7 gen 2 is not popular among phones, only 3 smartphones have it

[vapid horizon]

It's pretty new to the market, that's the reason. And companies either prefer flagship (8 gen 1+ or 8 gen 2) or midrange (numbered like 766 and whatnot) They rarely release mid-high range performance phones, and then 8 gen 1 is almost the same as 7 gen 2 too (better tho)

And a normal guy with not much knowledge of processors would automatically opt for higher number

[valid fractal]

But I like this phone, even if it doesn't support 60fps for now. Unfortunately phones with 8 gen 1 and + version are more expensive than that one

[vapid horizon]

Exactly my point

[vapid horizon]

Btw what's the name of this phone?

[valid fractal]

Poco F5 5g 12/256 Global version

[vapid horizon]

It's pretty decent for it's price range Except the camera, it has literally everything you could ask at that price point. I guess you should go for it if your budget is strict.

Otherwise I'd say oneplus 11r if your budget allows. (That's the best value for money phone according to me)

[valid fractal]

+200 dollars for OnePlus, I can't afford it

[sleek olive]

Car ads refilling issue

[mental plank]

I just bought a pack but I did not receive yet

[vast tapir]

Ad refilling not working

[vapid horizon]

Damn where do you live? It's like less than 140$ more in my country

[vapid horizon]

Ads not available. (Probably an internet problem)

[valid fractal]

Kazakhstan

[vast tapir]

Internet is good

[versed arch]

Have you tried this?
@sleek olive @vast tapir

[sleek olive]

Yes.. all was fine in the morning. the problem started after that.

[versed arch]

check if other games are showing ads or not?
If not, then it's a local issue.

If they're showing then contact cc, and post this issue in #🎞・ad-issues and post ticket id in #🆔・tickets-customer-care

[vast tapir]

No

[sleek olive]

I just informed them that my ads are not coming and i know all the procedures btw thanks bro 😃🤝🏻

[spice bloom]

My car test session got wasted I'm out of upgrades lol.

[versed arch]

Is this an Android Issue?

Talk about it in some other channel like #🏎・general or #📅・events 😅

[spice bloom]

Yes

[terse temple]

Was the 5th anniversary event coming today? (Which has Vencer Sarthe, Apollo N, Koenigsegg Jesko, Targe 4S)?

[terse temple]

Yes

[novel trellis]

Platform : Android
Reason : automatically disconnected in race

[sleek olive]

Yah issue solved 🥂

[brazen tree]

might be bugged due to playing it early but it always shows you are in top 100% no matter your place on LB

[raw citrus]

Platform: Android
Issue: the site not respond properly every single time

[minor comet]

Issue: need to use real money to proceed make it possible without spending money to get past 75k

[worthy fulcrum]

Boa noite, eu tenho um problema com o evento "road test", eu gastei todos os créditos que eu ganhei até agora jogando o "road test" nas peças importadas do carro, e fiquei sem nenhum crédito restante para continuar no jogo, eu gostaria que vocês me devolvessem os créditos, que eu gastei para poder continuar no jogo, ou que trocassem a moeda necessária para subir o nível do carro, pelos créditos que se ganha jogando o modo carreira. Obrigado, eu amo o jogo!!!

[open fossil]

Bro, so i can't get the FFzero1, right? Like, never?

[young kernel]

@worthy fulcrum English server only use Google translate

@open fossil it will reset each time it comes back and when you all blueprints you will get the car

[worthy fulcrum]

Good evening, I have a problem with the "road test" event, I have spent all the credits I have earned so far by playing the "road test" on the imported car parts, and I have no credits left to continue in the game, I would like that you would give me back the credits that I spent in order to continue in the game, or that you exchange the currency needed to level up the car, for the credits that you earn playing the career mode. Thanks, I love the game!!!

[brazen tree]

it's a p2w event what do you expect

[visual spade]

Nice touchdrive bro

[spice bloom]

@minor comet you can use your tokens

[minor comet]

@spice bloom even if I use my tokens I'll still need to spend money

[unreal saffron]

hey guys i need help i spent my RCOINS om buying RPRINT FFZERO1 now i cant continue since o already spent it all on my rprint.... what to do???

[versed arch]

Now come to play this event next time 😜.
You used too much brain, it was straight forward.
"don't spend those coins anywhere else."
I hope lesson learnt?

btw this is not a 'help me' channel.

[minor comet]

@versed arch lol how will u proceed without buying blueprints if u need to upgrade the rank to race

[versed arch]

If you don't know this simple thing that, if you're f2p, you don't have to buy anything from any store only, with tokens or R coins." Then i don't think you're in any position to advice about how to proceed.
you should try it yourself.
Buy those blueprints(R prints) with R Coins and win the game.

[minor comet]

Do u even know what u are saying?

Look at this have some nonsense to say? The game literally needs u to upgrade and u have to buy them from the game store

@versed arch

Show ur ss then where u are at the event

Exactly I used them on the shop to buy like 15 cuz I needed to upg thr car and now I don't have enough

U need to p2w end of topic that's what I am saying

No obviously

[versed arch]

If you had saved those R Coins, you would have got 1M+ Credits instead of it when event will end.
What do you have to say about it?

[minor comet]

I am fine credit is easy to get

Bro no one asked about that the topic was Faraday not credit and stuff and it's closed

I am sorry my dictionary is not filled with short forms and i dont care about losing 1m credit it's not a car

And i have other work to do other than playing this so bye

Last checked I tagged u once

[indigo tiger]

Answer to problem with being stuck in Faraday event : this event is p2w, you can't get further

[minor comet]

Man u have nothing to do so dont talk to me unlike u yes "my time is important"

[wind wigeon]

hi everyone

can any one tell me
why can't invite my friend

I put his id in search
and I got another player

@minor comet

[cobalt fern]

You need to be in the same platform (both android) (both apple devices) etc to be able t osee each other

[bleak flame]

Excuse me, what is going on?

I was in Google Play Store cheking out some stuff and I saw that the app wasnt compatible anymore with my phone but ironically I still can play the game and everything is fine

But why this appeared?

Dont tell me that in the next upcoming new update, My phone doesnt gonna get it available?

My phone is an Huawei Y6 2019 with Android 9

[astral badge]

Everyone will be stuck at 75000 exp unless you spend real money. So when you are at 75000 exp, don't upgrade the car anymore... you should sell all the R blueprints for trade coins, and the amount of R coins will automatically exchange to credits when the event ends.

[worthy jasper]

this

[ruby arch]

You're now in a paywall, you need to use real money to get more R Coins

[versed arch]

you should take it.
why are you complaining?😂🤣🤣

[worthy jasper]

well yeah free stuff (jokes aside its just a client side bug im actually top 40%)

[proper marlin]

Why did I not get the 4 star points

[versed arch]

I already told in #🛡・the-clash 😅

[proper marlin]

It's not fixed. Gl should fix it immediately

[versed arch]

It can't be fixed during the clash system is active.
They Can only change it at clash season end. as per Codin's saying.

[proper marlin]

Ok. Now I need compensation lol

[versed arch]

Everyone needs compensation then.
Bcz it's for all.

[fossil edge]

Please fix the all 360 using touchdrive. The game when you jump using touchdrive does not calculate the path correctly and sticks to the walls in the wrong way, generating this that happened to me, leaving the reverse. Thank you

[hushed karma]

Recently I joined asphalt 9 on my xbox account and now i'm trying to sync my xbox account to my android device, however there is no way to do so. How do i fix this?

[marble cedar]

flashythongs has been warned

Reason: Posted an invite

[versed arch]

contact cc

[queen cargo]

Probably they're trying to pull out support for "older" Android versions? If they do, I also won't be able to play 💀

[bleak flame]

My phone has Android 9

[pastel gale]

you can't sync xbox with Android, but you can request a one-time transfer from xbox to android.

[velvet grotto]

Does anyone else have troubles logging back with their Google Play Games progress? Because I'm trying now and it says "connected" without restoring my original progress (high level, many high rated cars).

It worked perfectly fine 1-2 years ago, now it suddendly doesn't work anymore? I tried everything. And Customer Support doesn't reply to me (or is a an automatic bot response, I can't tell).

[pastel gale]

what is your conversation ID?

[velvet grotto]

Conversation ID: #2415254

[woven mauve]

Why i cannot use codes every code in the last 5 seasons have same problem

Another reward i cannot grab fix my problem now

[delicate birch]

why i can't download Asphalt 9 on my Android 9 ?
not available in Play Store, when i went to it by site, the Play Store says that the app is incompatible
why ?

[woven mauve]

@delicate birch whats your device?

[delicate birch]

device OS or Manufacturer ?

Android 9

[woven mauve]

Manufacturer

[delicate birch]

D-Tech

want full name?
D-Tech DT10 Tab 4G

[woven mauve]

Android 9 is very old but not the problem android 7 is the minimum

[delicate birch]

so why i can't download it on Android 9 ? this device is stuck in this OS version

[woven mauve]

Thats why only 2 gb ram is to low you need to run 4gb or more and better cpu

[delicate birch]

bro i have 4GB RAM

[woven mauve]

With this tab you have problems with running the game i think its 1.the problem from playstore or 2.your cpu in tab is to old

[delicate birch]

lemme find the info abt my CPU

[woven mauve]

Install droid hardware info from playstore

[delicate birch]

droid hardware ?
what's that ?

[woven mauve]

An app to see all device details

[fossil edge]

improve the car hunt drop please

[woven mauve]

Here you see all details if your device have any specs who not reach the minimum to run the game you find the problem why you cannot install

[delicate birch]

the cores are jumping from 768 to 1400 simultaneously

[woven mauve]

Ah i see the problem you have only 4 cores and an graphics for simple doing only your tab is not for playing games concepted

[delicate birch]

modern high definition games ?

[fossil edge]

10 races only 1 bp, IMPROVE the car hunt drop

[delicate birch]

that's not an Android-only problem, please find a proper channel for this

[fossil edge]

nobody ask you bro

[delicate birch]

ok, can Asus ROG 7 Ultimate run Asphalt 9 ?

[fossil edge]

no idea

[woven mauve]

@delicate birch i know this but you forgot gl update the game every 1/3 weeks the mimimum requirements gets not lower

@delicate birch i use my rog phone 6

[delicate birch]

what ??
what requirements, the minimum requirements become higher
so i need to update my OpenGL ES ?

[delicate birch]

i want a ROG 😢
byt ig none are available in this country

[woven mauve]

Send my private this channel is only for send ingame problems

[delicate birch]

ok,
so you say minimum requirements become higher by time and updates, so what i should do ?

[woven mauve]

I search but cant find any actual in web

[delicate birch]

what actual ?

[woven mauve]

You need to ask an gl mod in discord or gl i have no idea and playstore links to forums or websites are all outdated and links to this server here

But i can say you need definitly an better device

[vital radish]

Please add 60 FPS and high quality graphics support for Adreno 725

[woven mauve]

And please unlock 120 fps with next update for snapdragon 888 and higher!!!!

[meager viper]

Uhhhhhh.... my wifi is fine
But this still happends for no reason and makes mp unplayable

[velvet grotto]

Gameloft Support center just lied to my progress issue:

They say progress are saved only for 6 months and if you don't log in once per month, you lose all your progress. I have another account in which I didn't login for more than a year, logged in back and had the same progress.

I had tons of stuff in my account. They can't say they delete all users infos after 6 months, it makes no sense. I couldn't login exactly because I couldn't afford a new android device, and I tried to login on my grandma's phone exactly to make sure progress were fine. I have a folder full of videos of me unlocking cars and new stars each time (I used to do it for no reason and now it comes handy): if you're really sorry Gameloft, then you can watch all my 3GB of evidences and give me back all the cars I unlocked and the tokens, credits I had.

[bleak flame]

I though I was the only one with this trouble!!

My phone is HUAWEI Y6 2019 and with Android 9 too like yours

And the result was the same, but I had the app installed already since a long time ago but App Store saids that the app isnt compatible with my phone anymore but I still can play without any trouble

[delicate birch]

so old version is the supported version for Android 9 ?

[bleak flame]

Old versión? I dont get you trying to say

[delicate birch]

the current version isn't supported for Android 9
previous versions do ?

[bleak flame]

You mean the most recent update of the game?

[delicate birch]

well, newer ones yes

[bleak flame]

Well the app was updated on my phone since June started

[delicate birch]

listen
minimum requirements get higher each update
do previous versions support Android 9 and newer ones don't ?

[bleak flame]

To be honest, I dont know

Let show you something

[delicate birch]

ok

[bleak flame]

The app was updated in June 5

But according to the game this update existed since May

[delicate birch]

ook ?

[bleak flame]

I wonder how much RAM is required for this app

[delicate birch]

minimum 4 and i have 4
i also went to the average memory usage, yes it is 4 GB

[bleak flame]

Well this is what I have

I have 2 G but I never had any big trouble trying to play the game

[tender pivot]

@delicate birch no way ur here ur the guy from zeqa right

[edgy yoke]

What's zeqa?

[delicate birch]

yes
the only one who mentioned Dream in a Bedrock Practice server

[tender pivot]

lmao yeah

do u play a9 too wanna duel or smth

[delicate birch]

why the world i have 4 cores, 4 GB RAM and can't download it
and OpenGL ES 3.2

[tender pivot]

lol what's ur phone

[delicate birch]

D-Tech DT10 Tab 4G

[marble cedar]

m1drya has been warned

Reason: Bad word usage

[tender pivot]

I have no idea what is that

[delicate birch]

a beeg tab
10.1 from a corner to another

[tender pivot]

uh whats the processor

[delicate birch]

literally no info
but runs A8 with mid graphics well

[vital radish]

I got banned yesterday 😔

Without any reason

[ruby arch]

Can you play Asphalt 9 on that specs?

[delicate birch]

some have a weaker device with 2 GB RAM and guess what
it runs well, and, the play store says that the game is no longer available for that device

[fossil edge]

Improve the stupid car hunt drop

Improve the stupid car hunt drop

[rain temple]

get a better device bro

it dosent meet the requirements of minimum specs to run this game even at lowest settings

[pale bane]

I'm sad I think my time in this game is over

[delicate birch]

try Minecraft
or Asphalt 8

[pale bane]

[plain rampart]

.

[golden cosmos]

One of the things GL should focus on would be stability of these tracks against the rank the car possesses. The physics is very weird, look at Countach 4300+ rank car doing this . This car is less stable than Aventador for example. But has a high handling stat. @pastel gale

[versed arch]

you have to press brake just before a barrel.
And I'm seeing most of the time you are jumping with pn.
I see all that went wrong bcz of you taking wrong angle for the ramp.

On 2 d ramp you landed total aligned with the curve of ramp, means no barrel for you.
on last ramp, you went too high, you had to take middle or low barrel on that ramp.

and High handling doesn't mean car will take the correct angle with you giving wrong input.

[golden cosmos]

how do u guys even do the second ramp then, i could have tried to take low barrel, but ended up doing middle barrel...i hit the brake before picking from second barrel..what are the chances i am exactly aligned with the curve of ramp? Even if i went too high on last ramp, why would car do a summersault

it keeps on happening with this car alone, no issues with valhalla, Aventador etc... i do exactly the same

[versed arch]

Go slow on first ramp, take 2nd ramp from close to ground towards the ramp in middle.

Barrel ramps basically work when you take them from ground but on 2nd ramp, for you that was just a bounce.
So, it gave a simple jump.

[golden cosmos]

Noted. This was in MP.

Summersault took me by surprise.

[manic radish]

@delicate birch minimum 3GB bro i have a phone with 3GB ram and i can run this game with no issues the only things is it drop frame rate some time (a little).

[delicate birch]

i have 4 GB RAM

[vital radish]

the minimum is 3GB of Ram but the recommendation is above 4GB+ DDRR3 I have 4GB and sometimes the FPS drops the same thing as you It's because of the processor which is snapdragon 625 a good processor but it is already outdated

[manic radish]

same, i have helio G70

[vital radish]

Accompanying is the installed adreno 506 GPU

What is your GPU? My is Adreno 506 (650 MHz)

Processor: Snapdragon 625 Octa-Core 2GHz

[manic radish]

it say
ARM Mali-G52 MC2 at 820 MHz

i think its not bad either, i can survive 1or 2 year from this 😂

[vital radish]

I'm seeing

Yes it's not bad my processor is more powerful but I would say your GPU is more powerful than mine

Both good

But a tip whenever you buy a cell phone try one that has snapdragon Because they heat up less and save more energy in addition to fast charge without turbo charger and better for heavy games but your processor is good

The processor is 800 series (sd) Or another processor that is top of the line

[naive nimbus]

Hello moto

[manic radish]

ok sir 🫡

[vital radish]

Nice is a Good processor and 6GB ram prob DDRR4 is your RAM memory

And a good storage for save things and download High files

My cell phone runs any game (not 100%) runs at low/medium 30 FPS my other didn't even run at low (other games)

But it runs the vast majority of play store games except carx street etc

[delicate birch]

what's the latest supported version for Android 9 (i'm ok with offline if it has drive syndicate)

[visual spade]

Why 🥲

[barren mural]

Bruh it ain't logging in (it just doesn't load the game )

[tropic tiger]

The Gameloft team improves the game's performance for weaker devices, a series of crashes is occurring on some weaker smartphones, such as Xiaomi's Mi note 8 pro. Please correct this.

[barren mural]

@pastel gale

[tropic tiger]

gameloft team I wanted to know why you reduced the graphics quality for some devices?? Before the game was running well, after the second season of Lamborghini the game is having frequent crashes, and a graphic quality below what it was before. Awaiting response or solution to the case. Thanks🤔🥱

Then GL, we're going to solve these problems so we can play calmly, each update is a mess that you make, so it doesn't get difficult.

There are many players complaining about problems within the game, and devices with 6 Gbs of ram with game crashes and reduced graphics are not new. See if you can??

Fix it there, people like that, it's hard to play as equals.

[errant hollow]

want to move game id from android to ios Can you?

[trail mulch]

oh good luck you have the same problem I did it took 1 month to fix

[barren mural]

Bruh

[broken blade]

I want to transfer my Android account to my I pad os

[versed arch]

|| talk to cc ||

[broken blade]

He didn't reply to me 😔

[versed arch]

does reinstalling game not work as well?

[versed arch]

It can take up to 6-8 Hours for them to reply, have patience.

[barren mural]

Imma record it

[trail mulch]

nothing works don't bother, but for real it took 1 month to fix because it was a rare case but since I have had the problem they might have a similar solution so hope you get it fixed soon. also remember to send in a ticket so customer care can follow up

[mystic lodge]

i want to treanfer my game data of android to my windows

[barren mural]

I did

How did it resolve for u?

[trail mulch]

they took a long time to investigate and then eventually they said I could login again and I was back in the game

just be patient I gave up at first but at least you know I have gone through it and it is fixable

[barren mural]

Aight I've replied again

[trail mulch]

oh send in my ticket number 2309624 say its the same case maybe it helps

[barren mural]

R u sure?

[trail mulch]

up to you might help since we have the same problem and take less time to investigate

[barren mural]

Okay

[terse trout]

ancient rewards

[barren mural]

@trail mulch bruh what does this even mean ? I only have 1 account for myself

[trail mulch]

I got the same automated message just clarify you only have one account which is linked to either your facebook or google play games

[barren mural]

Yea my account was linked to both Google play games and Facebook @trail mulch

Is that a problem?

[trail mulch]

I don't think so in my case I only linked my google play

[barren mural]

But i never faced issue logging in all this while for 2 years

Okay

[versed arch]

It's automated msg, meant for ppl which is saying about Account A & B which pops up at login screen.
Just say that My actual account is only Account B with xxx cars, xx gl, etc and I want only that.
I think after 1-2 reply, some real person reads actual msg.

[barren mural]

Okay

@trail mulch even shared the video of it

[trail mulch]

that's what I did too their next reply will be something along the lines of
"we're escalating your issue so that our dev team can take a closer look at what's going on"
then you'll just have to wait nothing you can do

[barren mural]

Okay

[gloomy laurel]

@barren mural My account has the same problem as yours

[barren mural]

U recovered it ? @gloomy laurel

[gloomy laurel]

No

[gloomy laurel]

It seems that this problem will be solved only by Gameloft support

[barren mural]

Yea

[gloomy laurel]

But you can Delete the game once and reinstall it

It may work for you

[barren mural]

@gloomy laurel @trail mulch idk y this is happening can't delete it completely?

[trail mulch]

deleting and reinstalling won't work but you can try deleting the app from your phone directly instead of from playstore?

[barren mural]

Lemme try that

[trail mulch]

there's nothing you can do at this point, I messaged customer care nearly everyday and they just gave automated responses until they actually fixed the problem

[gloomy laurel]

Try this method
go Google play store and clear cache

[barren mural]

Okay

[gloomy laurel]

Usually you think how long it will take to solve the problem

[woven mauve]

What the i got random disconnect from mp race gl what you do

I have very stable connection the game and server are the problem not my wifi!! 😡

[charred nova]

i got banned unfairly, send them messages and they did no give me reason, never cheated or lend my account, maybe the think i cheated ond gran prix because i reached hight position but i just change td with manual, and thats no forbidden, help me please ive spent thousands of dollar during more than 4yrs i feel very disappointed

[worthy geyser]

60fps option has disappeared from Kirin 990 chipsets for months.....but it appears on 970, 980, even Kirin 9000 series, is there any reason？

[lyric hedge]

I clearly won the race, I don't know if this was a game error or if the runner cheated

[pastel gale]

connection issue

checking 🙂

[prime frigate]

Matsuri pack in the store but no event to go with it?

[barren mural]

@pastel gale Can u please look into my issue too bruh?

[tribal pine]

@pastel gale Many devices does not have 60fps option.In next upcoming update will there be 60fps option added to devices like poco F5?

[cerulean lantern]

I got weird camera glitch when I played in Pudong rise

[torn tundra]

Unable to claim these remainder I've played them a few times and won't apply

[versed arch]

Record a run, doing this Event and completing Req. tasks but not getting reward, then it's a bug/issue.
Otherwise you can ask such stuff in #📅・events , someone will surely help.

[vital radish]

Please add 60 FPS and high quality graphics support for Adreno 725

[desert sorrel]

What is twin mode in my game setting

Need 90fps

[lapis siren]

🗿

What's the timer at the bottom

[torn tundra]

Thanks I actually managed to get them done but surely I wasn't able to get the rewards I was doing them correctly though

[vital radish]

I lost my lvl 15 garage account while making an alt account how do I fix this?

[versed arch]

contact cc from in-game.
They'll tell you, what's required for retrieving your previous id.
Basically Information is saved on Google, if you communicate with them using that sane mail connected to that account, you'll have more chances to get ac back.

[spiral aspen]

Looks like Gameloft has added it ^^

[crude plaza]

I hope a9 can update a "zero star wild card"which we can use on any car although we haven't unlock it yet, it will be a very good feature if you do it

[livid oracle]

I have a problem I don't know if it my device or the game I am having problems when I sometimes start the game and the Start the race my cars don't move when I tilt and go straight and collide and sometimes it quickly turned around going in wrong direction which resulted in me losing a lots of races in events ,gp,MP my device is redmi note12

[livid oracle]

I lost my account too and I got it back you give them as much information as you can which includes your game id, which is necessary the Google account email with which your original account was connected then they will ask you to send them a request from your new existing account with the same email and they will copy data from your original account and will put it in your new account

[low ingot]

I was playing mutiplayer mode and I lost the game decreasing 7 points but on the main page , my points reduced by 25 . A match before this one as soon as the countdown began suddenly everything went off and my refill was gone as well . I ignored all of it and played another one and I scored 33 points for myself . I restarted the game and my points were decreased . What do I do ?

[valid fractal]

I didn't update game, but Poco F5 received 60fps mode. Thanks, GL

[vital radish]

LET'S F###ING GOOO

rating 5 stars and buying stuff in-game now

[patent light]

@versed arch Hello, I need help. First of all, there is a problem with the settings of the game that I can't find, and I chose the wrong flag of my country, and now it won't change. In the game itself, I have been playing for about six months, but 24 cars have been unlocked because when I finish the blueprints, I don't know where they are saved, and I don't know how to unlock cars with the blueprints. And I don't know the priorities, which part should I play more first and then which event should I choose, if you have free time, please guide me.

[versed arch]

1st:
I'm not mod or any Gameloft Employee.
2nd:
Go to Settings>Customer Care>Chat with Us>New Conversation>Player Community>I want to change my country In game.
Rest idk.

[vital radish]

How to do it?

[livid oracle]

Go to gameloft customer care website

[spiral aspen]

https://support.gameloft.com/contactus?igagame=A9WN&verify=yes

[tribal pine]

Tq for adding 60fps

[tropic tiger]

This gameloft relaxed too much, you see, the game at its launch was the best mobile racing game, now for some time now it has only declined in all aspects other than that in-game purchases are absurdly expensive. I see that they only want to profit.

[sleek kelp]

Sir that’s offtopic

[rough heart]

I'm level 12 of the garage, but i can't obtain these packs. I tried to beat the time but It doesn't work

[brazen tree]

spam seasonal events and career buttons and then select a car in your garage

goofy

[bleak flame]

Question: Why the game isnt compatible with Android 9 phones?

My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound

I hope this gets fixed in this upcoming new update

[vital radish]

I haven't restored my progress yet

[versed arch]

wdym?
You have already collected them, those rewards are green means, they're collected already.
U think you got confusion thinking, you'll get these events daily.
But,
Open Class Cup & Deluxe Class Cup Stay for 2 Days(Saturday & Sunday).
Or
You don't know that you don't have to play this event any more bcz after reaching gl 12, you can claim these rewards with 1 click without even playing, It's called 'Auto Claim '.

[bleak flame]

Seriously, What's going on?

[rough heart]

I didn't recived them with the auto claim

[livid oracle]

Send multiple requests max is 5 a day it says that doing that will increase the reply time but when I lost my progress I did the same thing and my email was answered in less than a week

[pastel gale]

I will take a look

someone replied two days ago asking for specific info, please reply to them.

Thank you for reaching out.
I'm sorry to hear about this situation. Could you please provide me with your Facebook ID you linked to the account? Here is a short tutorial on how to find it: https://www.facebook.com/help/1397933243846983
Looking forward to your reply!😊
Kind regards,
Dennis
Gameloft Customer Care

reply with this info to the latest conversation.

[gloomy laurel]

@codin hello, Please also follow my account problem. Tnx
Conversation ID: #2422015

[pastel gale]

I have escalated it

[gloomy laurel]

I'm sorry my English is not very good, that means I have to email again

[pastel gale]

it means someone will reply to you soon

someone replied 22 min ago, actually

please check it 🙂

[gloomy laurel]

Tnx you are the best Gameloft support 😊

[gloomy laurel]

Ok

[pastel gale]

please reply with that in the conversation with customer care

create a new thread then

and tell them this

[pastel gale]

Your account was banned 1.5 years ago

Discuss that with customer care

[upbeat fiber]

Hey, updating the game removed my legend pass benefits which are supposed to be active for two more days. Anyone else has this issue or is it just me?

[versed arch]

Just restart game, it's still there.
Just a visual bug.

[upbeat fiber]

Yep, seems to be only a visual bug, thanks!

[rustic jewel]

Restart? Just close and reopen it?

[versed arch]

Just a visual bug, your Fuels are there even without restart.
But maybe a restart will load all parts of game properly, then even visual bug will not appear anymore.
#📅・events message

[young kernel]

@pastel gale The multiplayer pass as gone and I paid money as well still had some days left

@pastel gale ??

[woven mauve]

In dailys i found an bug the fill from cars are always full

Drive long with this before gl fix it 😉

[young kernel]

What

[plush shard]

@pastel gale Multiplayer isn't working

[stoic girder]

MP Pass error

[pastel gale]

did you update your game? if yes, there's likely too few people that have updated their game and not enough are playing MP.

[woven mauve]

Ok gas fill bug is fixed

My game is updated to new version

[stoic girder]

mp pass advantages are gone, how do you update, we are disgraced with our money

[pastel gale]

checking

[teal orchid]

Lp pass benefits also vanished after update.

Lp pass benefits vanished.

[woven mauve]

And for little time i have race in my hunt but the game not delete one gas fill now its over

[gloomy laurel]

@pastel gale This message was sent to me which unfortunately is not true. I have just two accounts in my mobile one is for my younger brother and the other is for me and now you are telling me that your account is lost, please check again
Conversation ID: #2422015

[pastel gale]

you have the extra fuel, it's just a visual bug

[pastel gale]

I can't assist further

[regal tartan]

@pastel gale But the refueling time is still max instead of reducing

[pastel gale]

that is the MP pass benefit, not LP

we are aware of the MP pass issues, we are investigating

please stay tuned

[young kernel]

Thanks because my multiplayer pass as gone as well

[woven mauve]

No its not an visual bug the cars have only 4 fills in b class

[grim drum]

@pastel gale After I updated the game, I started to complete a club donation. When That was done, it shows a timer that is 1 day. During that time, I can’t accept or make any other donations, but in the article, it says that it’s for 1 hour. Is this supposed to happen or something went wrong?

[young kernel]

@pastel gale And multiplayer pass gone and I just redone it 5.99

[woven mauve]

yay the bug is back 😂

[pastel gale]

It's intended for 1 day

[pastel gale]

please stay tuned, the team is working on it

[young kernel]

@pastel gale Ok just did last night

[woven mauve]

👍

[pastel gale]

we will work it out

don't worry

[grim drum]

Ok thanks

[upbeat frost]

use that car and you'll see

[woven mauve]

I have drive all 4 fills and now i can watch vid for refilling faster

I have the lp and completly done normally i have 8 fills with lp

[upbeat frost]

so, I did one round of car hunt with the CCGS. Counter showed 4/4 before the round, then I checked and it still shows 4/4. I guess in reality it is 7/8 now.

So it's really a visual bug as it seems to me.

Although I don't know what happens with those cars which are not full. remember I used a 8/8 car. Maybe if your car was at 6/8 then it went back to 4/8. Once refill, it'll be 8/8 for you I'm sure.

[woven mauve]

The bug is fixed for me thanks codin

[upbeat frost]

Visual bug is gone?

[queen cargo]

Got a different bug here 🧐

Thought maybe the decimal point is somehow missing... Turns out it's not the case 🧐

Or maybe it's counting MB 🧐

[pastel gale]

if you race with the cars, it'll be fine

[radiant kite]

Decrease Gas from Legend Pass after updated. Please fix.

[pastel gale]

just a visual bug

[radiant kite]

Before S class has 7 gas.

Now only 3 and Legend pass is not expire.

[pastel gale]

race with the cars

it will work as intended

[queen cargo]

@pastel gale Looks like the % sign was supposed to be MB? 🧐

[pastel gale]

maybe

[pastel gale]

seems to be an issue on google play's side

[desert ocean]

Not really. Mine was shown correctly (in mb). Possibly visual bug on some specific cases

[acoustic marlin]

Hey guys why can't I see my friend and invite him to my club?

He can't join my club neither

[spiral aspen]

the downloading process in the Google play side, not in the game - sometimes I saw it with other apps

[umbral owl]

No extra fuel from Legend Pass after update

[desert ocean]

Well maybe on some devices only cuz I have never seen such problem on my device somehow

[umbral owl]

I have raced still no change

[versed arch]

Maybe different platforms?
are you both having same platform?

[acoustic marlin]

No

[acoustic marlin]

He's IOS while I'm android

[versed arch]

So, it can't happen.

[acoustic marlin]

Why ?

[versed arch]

Different platforms are not combined yet.
maybe in future it'll be possible, we don't know.

[acoustic marlin]

Alright thank you

[umbral owl]

Legend Pass additional fuel is still going on

[versed arch]

How many races you played with Tuatara?

[umbral owl]

1
And 1 MP1 with Aspark

[reef pier]

there is no aspark and gtr 50 pack in store?

[versed arch]

No
Just fake pack

[reef pier]

@versed arch they should be live

[sullen mauve]

That's what happened to me too. I was trying to access all points in mp2.. Now it's impossible.

[versed arch]

There was Saleen S1 in pack instead of these cars but name was same as event.
But it's currently not in store.👀

[pastel gale]

are you both playing on the same platform?

[pastel gale]

visual bug

[pastel gale]

not possible, sorry

[umbral owl]

Not visual mate

[valid merlin]

Best phone for smooth 60fps on android? Anyone recommended?

[umbral owl]

I have sent 2 pics you can see clearly

[plush shard]

Both

[true juniper]

If I click on milestones in multiplayer, the game crashes

[storm gale]

Same problem i have

Legend pass benefits no more 🥲

[pastel gale]

it's just a visual bug, you still have the extra fuels

[azure arch]

@pastel galeAbout Inferno Automobili Inferno and Settimo disappear in garage if didn't unlock

[shut badge]

Is that specific to legend pass or does the bug seem to be with daily and multiplayer passes as well?

[queen cargo]

@pastel gale Inferno brand filter is missing as well 🧐

[ripe tulip]

The game is lagging very badly since update feels like playing on 10 fps

[queen cargo]

@pastel gale Meanwhile, the corresponding BPs are visible in the inventory 🤔

[vapid horizon]

I have a question, if you are an android player currently in an android club, and you apply for platform change (let's say windows), so would you still be in that club or will you be kicked out because of different platforms?

[ripe tulip]

@pastel gale Is this intended?

[pastel gale]

Different platform thus not in that club anymore

[pastel gale]

I don't think so, no.

[vital radish]

I lost the extra fuels after upgrade the application. (Legend pass 1 day until end 4-5 fuel botle / car.) 😦

[simple stump]

This gas cap reset is gonna cost me the legendary car hunt

same issue

[hoary galleon]

This normally daily event is now lasting one day and half, and also allows D class car to play on it. Minor bug, but just to be aware (screenshot to show the time left for the event)

[queen cargo]

The bug is with the time 🤔... This event has always had D and C class cars 👍🏼

[hoary galleon]

I am not sure of that. Normally these events only allow cars of the specific class. Might be wrong tho

[barren mural]

@pastel gale Hey mate ,I have an issue with my account ,says I lost my data due to data conflict ? but then I have only 1 account linked to 2 social platforms but now I lost it can't login neither with FB or gplay details ,any other way to get through this?

[bleak flame]

Question: Why the game isnt compatible with Android 9 phones?

My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound

I hope this gets fixed in this upcoming new update

@pastel gale

(this is the pic that I take today, seems its probably that this update will arrive on my phone too but I dont get it

Why this appeared on my phone?)

[amber mauve]

Where is VLF event ?

[versed arch]

Yes,
According to schedule it should be available today. But it's not and it seems only Android & Windows issue bcz iOS have it today.
@pastel gale

[orchid patio]

@pastel gale
What is the minimum requirements?
My phone is snapdragon 660, 4gb ram, Android 8.1
Till now Asphalt 9 running smoothly without lag on default graphics on my phone. If future updates don't support my mobile I would uninstall the game. I don't have money to buy high end Android phone.

[spiral aspen]

what is your device?

[tepid viper]

No VLF event?

[versed arch]

No, for Android & Windows not showing.

[cinder plover]

@pastel gale
I have Daily Event Bonus pass
And it offers 10% bonus on rewards,
But here
For 25 it gives 2 instead of 2.5,
And does not even compensate in the next iteration.
How are we looking into this situation?
Or is it gonna remain the same?

[strong schooner]

Game is crashing a lot during ads.

[teal orchid]

same for me. game crashes a lot on ads.

2 out of 5 ads crashes game

[orchid patio]

MI A2

[spiral aspen]

If I recall correctly, MI A2 has latest FW 10. You could upgrade your device

[formal bobcat]

Where vlf

[flint stream]

What is this problem I am not able join any multiplayer mode and it's showing no opponents founds can any one help me what is this problem
Game I'd -a-819f97g

[torn tundra]

Is this it ?

Why can't I upgrade

[flint stream]

I want to play multiplayer

Some one help me

[cinder pond]

visual bug

[vital radish]

@pastel gale Where is vlf event?

[finite goblet]

Have you updated the game?

[spiral aspen]

Clear you cache on device and retry

[versed arch]

wdym by visual bug?😅

[vital radish]

1: your phone model has 2gb ram, 3gb ram is the minimum to run asphalt 9
2: It's showing this because like I said you have 2gb ram, which means a bad/slow processor

[flint stream]

Yes done all things

[flint stream]

@pastel gale What is this problem I am not able join any multiplayer mode and it's showing no opponents founds can any one help me what is this problem
Game I'd -a-819f97g

[spiral aspen]

One more thing, do you turn on VPN or something?

[flint stream]

Naaa

Now only admin can help me😔

@pastel gale What is this problem I am not able join any multiplayer mode and it's showing no opponents founds can any one help me what is this problem
Game I'd -a-819f97g

[pastel gale]

Hi, that's for customer care to respond, I can't help with that unfortunately

[pastel gale]

You might have an old processor

[pastel gale]

Hi, the game does not handle decimals so it was rounded down to 2

[pastel gale]

please press the i button when you see ads that you know will crash and share that with us, please

[pastel gale]

did you update your game?

[pastel gale]

checking

[pastel gale]

what is your game version?

[bleak flame]

Its strange I downloaded the game since 2021

[cinder plover]

I understand that, but shouldn't it compensate in the next iteration
2 in this, and 3 in next?

[vital radish]

But with the new updates and new graphics and new maps 2gb ram is uncompatible(sadly)

[pastel gale]

No

[flint stream]

Latest version

[cinder plover]

Then +10% reward is a false statement in this case?

[bleak flame]

I am not the only one with that trouble

Another Guy with Android 9 on his phone and with 3GB RAM happened the same than me

[vital radish]

Well if you gave a good enough processor to play a9

[pastel gale]

There are instances where it rounds up, and instances where it runs down. It's, in practice, 10%

[flint stream]

Yes

[bleak flame]

That's why I said on my previous messenge that even with that advice from Google Play, I still can play the game and progress is safe and sound

[flint stream]

@codin see this it's up to date

@pastel gale

[bleak flame]

I dont think so

This is all the info about my phone

[pliant isle]

I have same CPU with 4 gb and game runs great
So the ram I think is the limiting thing here

[pastel gale]

Yeah, I think it's the ram :/

[pliant isle]

Actually I have 6.5 gb (4 gb physical and 2.5 virtual, doesn't look like the VRAM change anything)

[pastel gale]

although, might be the processor

[bleak flame]

Seems I am not the only one with that trouble of the Google Play advice

Another guy here has an phone with Android 9 and with 3GB RAM and the same happened to him

I want to think the update is gonna arrive on my phone anyways

[pliant isle]

I have the same processor (mediatek Helio A22) and the game works great

Might also be the android version
I have android 12, maybe game doesn't run good anymore on Android 9

[bleak flame]

I hope they fix this soon with this update

I really want to think is just an mistake, cuz I had the advice of the new app

I mean why Google Play are saying the update will arrive in 1 day and the info about the lastest update with the date of July 18 2023

[pastel gale]

If your phone is no longer compatible, you won't be able to play moving forward on this device

[versed arch]

@pastel gale
Is daily Events reset time changed?

[tawdry sleet]

extra gas in cars not showing after the update for lp players

[bleak flame]

Again the game keeps running fine

Even in multiplayer the game runs perfectly

[tepid viper]

Then what's your problem💀. If you update it won't be compatible.

[native mason]

Just noticed that the "Inferno" car brand has disappeared. What happened?

[tepid viper]

Just a visual bug.

[tawdry sleet]

no , there is bug , i am not getting extra 4 gas

[bleak flame]

That's what I dont understand

Its confussing

I really want to think is another mistake and surely the update is gonna make my phone compatible once again

[tawdry sleet]

just getting 2 extra gas at the moment

[jade knoll]

how convenient... Why doesn't it round up to 3???

[light dove]

@pastel gale
Gameloft has banned my account as I cant recover my game progress in new device.
I lost hope to recover the progress.

Now, I have been notifying them to reset my stored progress so, I can play the game from the beginning but I am not receiving any response in the thread. Can you please help me in this.

Thread id: 2427875

[native mason]

Just noticed that the "Inferno" car brand has disappeared. What happened? @pastel gale

[ionic plaza]

What is the meaning of this

[orchid patio]

What is your Android OS version

[formal bobcat]

alright thanks a lot for the information

very helpful and its a highly accurate answer for my question

[orchid patio]

What is the minimum processor requirement?
Can snapdragon 660 run Asphalt 9?

[ionic plaza]

7.0 NRD90M

[teal orchid]

Unfortunately it is something I cannot do. Such ads instantly relaunch the game. So there is no time for i button click.

[pastel gale]

understood

[spiral aspen]

I think it is firmware - OS version. I got the same popup on LDPlayer - Firmware 7

[shy kite]

There is an issue in updating the season episode 2 mission

[queen cargo]

@pastel gale Any news on the missing Inferno Automobili brand filter?

[light dove]

@pastel gale
Today is 2nd day and I am not receiving response. Can you please take a look into it.

[pastel gale]

I will escalate it

[pastel gale]

Will comment on this as soon as I can

[pastel gale]

what issue?

[orchid patio]

So Asphalt 9 run only on Android 10+ devices from next update onwards?

[bleak flame]

So the ones who has Android 9 cant play the game?

[spiral aspen]

I think below Android < 9, Android 9 still supports

[bleak flame]

My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound

[spiral aspen]

#🤖・android-issues message looks like because the RAM. I suggest you open the ticket with CC

[bleak flame]

???

[spiral aspen]

with Customer Care 😄

[bleak flame]

They dont answer yet

[marble cedar]

Dumfer (The Camera Guy)#3992 has been warned

Reason: Bad word usage

[outer cloak]

ok

[bleak flame]

Seriously, I dont know what to do

I dont know if this mistake is because is an error from my device and this update is gonna fix it

[vital radish]

I called the customer care and I detailed my previous progress in game
It doesn't even log me back to original ID

[bleak flame]

Its must be an error from my device and the update is gonna fix this

[vital radish]

a bubble shows up if I shake my phone and when I click it I get this. Only in Asphalt 9, I think it was meant to be hidden or turned off

[signal grove]

Hey hey, upon attempting to see multilayer league milestones, game instantly crashes and Samsung assistance explains that there is a bug and offers to clear the game's cache. Clearing the cache does not fix the issue.

The bug is consistent and repeatable. Whether or not Samsung registers it is not consistent.

This bug appears to have completely messed up multilayer interaction. It put me in a club with 0 members in Zimbabwe with invalid clan tag despite retaining message from my club. Attempting to leave and rejoin my club also causes the game to crash instantly

[spiral aspen]

have you update to latest version - 4.2.0j?

[signal grove]

I have not, I will check for updates now

Aha that is promising, thank you!

[orchid patio]

Your mobile is Android 9?
No minimum compatibility warning message on Android 9?

[queen cargo]

No... Mine is Android 9 and it's working 🤔

[ionic plaza]

@shadow wraith first of all welcome back to the community, secondly you are back in the nick of time, i need to ask should i be concerned?

[queen cargo]

kind of... Either the processor or Android version is deemed outdated by the game, or the RAM/storage is inadequate 🤔

[ionic plaza]

Odd because even after this error the game is working

Haven't tested everything but it is still working

Looked like a warning for updates coming after this one

[tribal pine]

@pastel gale Is it a bug or optimisation issue where 60fps+ high quality graphics gives better fps than 60fps+default or performance mode?

[fathom pecan]

Phone gets very hot after update even playing career or events on low power mode

[shy kite]

Task was to finish"B novice" mission ..i did but it's not showing like i finished it

Check this out i tried contacting customer care but no response

[ionic plaza]

Had this problem for such a long time

[bleak flame]

What do you mean with open the ticket?

[bleak flame]

My phone is an Huawei Y6 2019 with Android 9 and the game is running well to me even in Multiplayer

But Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound

[queen cargo]

RAM will probably cause issues later on... The game seems to be running alright for you with 2GB, but the recommended RAM might be higher 🤔

[bleak flame]

Maybe but I dont get why this advice came out now

I downloaded the game since 2021 started

[queen cargo]

Maybe some internal features need that extra memory 🤔

[spiral aspen]

The game has growing from 2018 until now. I recall that when I played this game on android. It was ~ 1.8GB. And now, around 3GB. I was replaced 3 phones already ( not to play Asphalt, because they broke)

[bleak flame]

I am cleaning some stuff on my phone just in case

Deleating pics and uninstalling some apps

[fathom pecan]

It's more the running processes drawing from the cpu .Like an iPhone can handle the same task as android with less effort.Or my phone even struggling with multiple operations like posting to discord while playing A9 usually get network error

Although it's got plenty storage and ram actually

[wild storm]

Conversation ID: #2399572
@pastel gale

[gray river]

Elite B class event is invisible 🫥

[bleak flame]

Gameloft is gonna lost hundreds of users thanks to this changes

[fathom pecan]

Nah,I hope they fix .normally 2-3 they have it all sorted out

[bleak flame]

Somebody start making new Asphalt 9 memes about all the users who cant download the game now

[fathom pecan]

I'm thinking You're phone plenty storage .is it possible in settings to make add on to ram .wait

[bleak flame]

I am cleaning some stuff on my phone just in case

Deleating pics and uninstalling some apps

[bleak flame]

How can I do that?

[fathom pecan]

Try settings->about device>storage@dumfer

@bleak flame

[bleak flame]

My phone is an Huawei Y6 2019

[fathom pecan]

Ok ,mine oppo .we have no proper importer for game phone here or I would buy

[bleak flame]

Well seems my phone doesnt had an RAM expansion

[sonic dome]

U need to repeat a race in the career. Any

[lapis geyser]

Nice update, can u hide club stats even better, like 100 clicks away?

[sleek kelp]

Don’t give them ideas

[shy kite]

But i already finished the whole thing bro am not understanding why it shows like that

[earnest folio]

Says it was collected but I hadn't. Says complete but no free collect. Credit heist has been heisted

@round kite

[lapis geyser]

The timer should have elapsed but it has still 11h48 to go

[visual oar]

Hi

[versed arch]

Yes
I also didn't take today's credits and it says already collected.
basically all daily Events were fixed except credit heist.
I was saving for Huracan max, thought I'll have 2.4M+ without doing much but?

@pastel gale @slim flare Bring today's credit Heist,
this one is yesterday's bcz that's time was 36 Hr instead of 24Hr.
You guys patched other daily events except this credit heist.
Also, there's so many bugs with ads:
sometimes ads disappear ehen clicked 'watch now', sometimes after ads, game directly takes out to main screen without adding Credit gained for x3 Credits from MP.
Pls fix these.

[short flume]

No credit heist today , @pastel gale please fix this issue

[eager surge]

Tf???

No class credits heist daily race??

[unkempt gorge]

Alguien para unirme a su clan

[torn tundra]

Metete aquí ahí ay clubs

[unkempt gorge]

Ya ví

Gracias

[torn tundra]

Si Por Nada

[next quail]

Why is the pen dark I can't click to change the name

[vital radish]

Why can't I link in the game

please answer me

[novel trellis]

Credit event timing please fix it

[next quail]

Pls hel0

[cinder pond]

no credit heist today, pls fix it

[chrome tide]

Same problem no credit heist not free collect available fix this @shadow wraith

[fair comet]

@pastel gale What happen here

[lapis geyser]

If you took this screenshot just before posting, i guess because defense ended already

[fair comet]

Nope theres still 10+ minutes

Theres still time to defend other streets, i try to vacate, no vacate option

[finite goblet]

I didn't get today's Egoista exclusive event. Is it limited to the updated version? It's old season still.

[versed arch]

Did you not update the game yet?
maybe it comes after updating only. idk
others have it but it's for 1 day instead of normal 2 days.
We also didn't get Credit Heist for today yet.
@pastel gale @shadow wraith Fix these issues, So many bugs due to new Update.🤔🤔
Please...

[zenith atlas]

@codin i cnt access my club, in my home screen there is no arrow sign on left side screen to access club.
My credits heist race wsnt refreshd so cudnt claim today its stil the same as yesterday.

[spiral aspen]

go to the chat tab

[zenith atlas]

@haiphan 2002 its nt appearing there as it supposed to be.

[echo grove]

@pastel galepls look into it

[spiral aspen]

so you are updated to 4.2.0j?

[zenith atlas]

I updatd it day before yesterday itslf.

Post updating im struggling to access club

[pastel gale]

can you share a screenshot?

credits heist is intended, will go live later

[zenith atlas]

Scrnsht of no arrow key in hme scren ur intending.

[echo grove]

Yes simple just take screenshot ingame to show ur problem of not access the chat and the club itself @zenith atlas

[zenith atlas]

Okay

Its shwng here bt nt on my actual screen.

Im surprisd to knw this

[echo grove]

Problem solved just click tab with yellow ! Mark

[zenith atlas]

Buddy its realy nt shwng on my hndst dsplay.

Im surprisd to see that

Nw wat shud i do, donno ??

[echo grove]

@pastel gale

[zenith atlas]

Shud i tag him @#codin on ds

This is weird nw!!

[echo grove]

No need he will respond soon

[zenith atlas]

Im stil chkng on my hme screen evn aftr tapping entire left side nthng hapnin.

[echo grove]

It's another messy bug

[pastel gale]

maybe you've zoomed into your app somehow

[zenith atlas]

Nthng hpning on lft side of screen, i tapped on entire left side.

@ codin my screen is stil same as it was earlier no difference.

Is der ny changes dt i cn do in dsplay tab regrdng this.

My scren is on default mode as it suppose to be

[spiral aspen]

I suggest you rotate your phone and try to open it

[zenith atlas]

@ haiphan on rotating its showng on left side. Normaly d way i hold my phone while playing nt shwng dt side bt nywys it wrked on rotating othr side.

[echo grove]

Finally ur problem gets solved

[zenith atlas]

Thank U BuddyJesko, thank U @ haiphan,thank u @ Codin fr ur time.