Always face this bug please fix it. Platform: Android
#🤖・android-issues
1 messages · Page 8 of 1
How can I transfer my game data Android to windows
contact customer care from both devices
Then
When 5th aniversary free gift start
I cant get the anniversary gift.
Update your game
I got the gift. Hope the issue is solved
Theres no option to do so. The most it had was just open .
You did what?
Yes I got the gift. No tease at all😅😅, just a doubt to codin
@pastel gale , is it the gift for Day 2 only, or is it given with the day 3 as well?
Find the Store it's available for update or coming soon the update tomorrow wait for a day
The only store available was the kindle version of the app store. And i doubt that its gonna change to the current season since it was set to European season which was 2yrs ago.
all 5 days
What?!😭
You mean we will get gifts all 5 days or this is combined gift of all 5 days?
this was the combined gift
Bad anniversary
Is bug or what?
I think it's all clear
There's no tushek in this event... Also, all cars in the set are free try, full upgrades 👍🏼
I want to play my android a9 account in laptop through BLUESTACKS
Will it cause ban? @pastel gale
where bug??

Multiplayer race always showing this like some time fuel not return please fix immediately
Early there was tushek
But now they changed with ssc
You just too lucky or used ur whole luck on those packet 
No, it's your rewards lol
Don't know if this issue have been raised before
TLE pass gives you 10% benefits,
So 10% of 15 is 1.5
Tokens earned are 16.5
But I got 16
That is fine coz tokens are not in decimals,
But next time it should have been 17, isn't it?
No matter the difference, rewards should be given as described.
greatest integer less than the number 🙄
They took some as service charge 😂@cinder plover
I am also aware of ceil and floor values in maths,
Just wanna know, if this is it, or they are gonna change it
Everywhere I go, I pay taxes
.
Hi... I'm having gyroscope bug recently, when the race started my car would drive in a direction itself and I couldn't control it, and it happened the whole night yesterday. I tried the calibration but still the same while my phone showed the phone has no gyroscope problem... Need help???
I'm so sick of this bug because it seriously ruined my clash and other races. 🥹
This bug has existed for way too long now... They never bothered to fix it 🙄
All my races in clash were ruined because of this bug 🥹
Where is today's free gift

It was 1 ticket In this stage of every special event. Why 3 tickets now
The gift which was given yesterday was cumulative of all 5 days.
Now I'm tired to explain this news over again and again
Reason: Bad word usage
i still didnt got the cumulative gift of all 5 days
I Face problems on touch drive, Is the drift button Released Although I hold it
F, did they literally like slap garbage in our face because they couldn't solve a 5 day gift issue? Even last year they gave out a decent car and 1k tokens, at least they should give some real nice stuff for free shouldn't they?
It was 2 but well... Maybe because this is the main "special" car in the entire event?
Even had one ticket in the previous season with the special event car
Its not a bug, its either server issues or u have a bad internet connection
Hello ! I cannot synchronize my progression into Google "Couldn't connect into Google" when I press the Log In button. If I delete data from the game, I'll lose my progression. Can you help me to find a solution ASAP please. ?
There's nothing to do with the internet, even if I had red ping during MP it also never had problem like this.
That track has a couple of ramps; taking any one should easily complete the 1s air time condition 🤷
@pastel gale Why no car at Max points?
Max corresponds to the maximum rank possible... In this case, since your GTB is not at the rank 3334, the extra points will not be counted.
Did u installed Google Play Games?
Yes and I cleared cache
Because your car is not gold?
guys, how come I can't join any multiplayer match
do u got the same issues as mine?
yes, 1 ramp in the middle road out of initial 3 splits, which seems like slow route but you'll have to take that to complete the condition.
guys, how come I can't join any multiplayer match 😦
Where the redeem code of asphalt 9 is officially given
Yesterday the new code SUMMER is given and I see this code on YouTube so late then I go to claim the code write other legends already claimed the code. So, I want to know where the redeem code is officially given for no late in claming
i cant convert ingame account to pc when i was logging on google play games
If you want to transfer your progression from Android to PC, contact customer care of both platforms
I am having the same problem
Where is the issue ?
I don't have money to improve it
That's your own issue, there's nothing to do with Android issues, don't abuse here.
I thought it was happening Android users sorry I don't understand English well
@vital radish yea, someone in my club told me it's because of the Android version 12 and above causing a bug on our phone fingerprint sensor that affect this gyroscope issue.... so I disabled the fingerprint sensor, and so far the gyroscope is somehow fixed... not sure will it happened again in the future Lol... I hope it is fixed.... 🥹
One question. Why do they give me rewards without having run? Rewards I mean having to run and I have not played that mode
#🤖・android-issues is use when you have issue on the game on Android platform, like you can't purchase something, bugs in the game, MP disabled, etc.... Nothing related with you spent all your tokens and credits so you can't proceed your game.
I'm not referring to that, I'm referring to the daily event, I only play car hunting and they give me the most rewards of the other events without having played those modes
I'm not talking about daily events.
I'm going to record to send it here and you understand me
That's normal not a issue
That's what I was saying
That's because you have reached garage level 12 and have thus unlocked the "auto claim" feature 😎 free 370k credits daily 👍🏼
it says that you did not have time to enter the code and others entered them
I didn't know, thank you
When and where were these codes given?
Legend store wasn't refreshed just now, what's going on?
Can't log in to facebook/google
Server ain't working
I cant change my name
I guess the game developers should add "Aspect Ratio Fix" button to change adaptively '16:9 to 18/20:9 full view display' properly(for not to be chubby world and fatty cars😑). and another is "Motion Blur On/Off". One of the reason I like this Asphalt 9 is, because of their beautiful graphical creation. So when I replay the races in career(already I won) I hate "Motion Blur" effect to feel Virtual world experience. But When in Multiplayer competition, I love Motion Blur Effect:ON
Dear asphalt, I still didn't got my 4th and 5th anniversary gift and I'm getting a bit dissapointed of this 5th anniversary hype cause there is almost nothing special this anniversary that I did not see before.
But pls at least give me the rewards I still didn't got
Dm me if you want to know more
Why y'all haven't implemented graphics settings on global Asphalt 9?
The chinese version has it
im still waiting on mine ive only gotten the first one and the second and third at the same time, havent seen any since
ah ok had some club memebers wondering too ill pass that along thanks
You need 30 tokens to do that
I'm still unable to hear sound in game all settings are turn up and I've uninstalled and reinstalled the game and still nothing I've shared a video here before without no response @round kite @slim flare
Log out option missing And always face this account conflict issue i am never trying to login any account but Asphalt 9 automatically login my google account why what happened that please add log out button in this game
You might have done this in 'Google Play games app'.
Go to settings in Google Play Games and check if this option, ask game account each time is off or not.
Turn off that ask each time option.
if this is not the issue, then idk.
Hello. Is anyone experiencing issues with viewing ads? If yes what is the solution?
no i mean by that i cant the change name button is locked
@round kite my friend occupy this but cant set a lap.....he doesn't got the option to play it.... This is his screenshot....
Contact customer care. Apparently some persons have the same problem
That's because you said you were underage when you set up your account... If your A9 account is linked (to FB / Google), you can erase the app data, reload the game et change your age. And only then you'll be able to change your name. But don't do it if your account is not linked to FB or Google
I loss my 21479 token
while starting race sometimes the car suddenly turns itself or doesnt steering what the hell is this
Show me a video of the problem
send screenshot in such cases.
It'll surely clear up the issue a bit.
contact customer care, if it happened by accident.
Last Clash one of our Team lost bcz of same issue.
We contacted cc from 3-4 IDs, many other forms. they didn't even consider it an issue, saying it happened bcz he doesn't have that car and that node was free try, so ofc he should have had the car.

you need one of these cars at higher rank, as you can see that red msg saying, recommended rank 1911.
So, you can't proceed unless you have higher rank cars. Play other modes in the mean time.
And connect and community too
HELLO
is it me you're looking for?
It is your device sensor problem
Yes, but you need to increase the rank of your car (in the case you showed me, you have to get more blueprints for the Lotus Evora Sport 410) before continuing the career season. Remember: blueprints can be fount either on others career seasons, on multiplayer, on club rewards, or on multiplayer.
Hello, why can't I connect in mobile?
I say to customer care but anyone could not contact me.!
till now no contact?
It takes a few hours but they have replied to mez whenever I have asked anything.
I say that 3 days ago.
give ticket id for that conversation in #🆔・tickets-customer-care , and tag a moderator about the issue.
I have a issue with facebook account i cant open connect and community and changing name button i want to know that it some thing in facebook settings or issue with the account
Why the graphics are to bad on my phone I set it to highest quality
@pastel gale Can you please tell me how to fix this issue
diviertete nomas
I have that issue
What phone are you using. I feel the graphics fine to play
I have 2 phones Oppo a17k or Vivo y02t
@vital radish do you know something? How to fix it?
Facebook login issue
Sorry to say that but both phones you mentioned earlier are decent phones that cannot be able to handle high-end games very well. Unfortunately, with maximum graphics, your device may not be enough powerful.
However, the Oppo A17K should be a better option to play Asphalt 9.
If you experience lags, reduce the graphic quality at default setting
I have lost the account how to regain it
Did you update the game?
please add 60 FPS and high quality graphics support for Adreno 725
The 60fps and graphics options are available for only a select few models from every brand.
Oh
I've been trying to redeem codes but it says this error multiple times
As you can see it might be my location or ip that it says
This goes for the same as xbox
Some events don't allow club rewards
LP showcase used to have club rewards.
But this time they have reduced rewards a bit and put it in solo rewards.
Ok
Guys my MP1 is literally crashing every 2nd race and I have to restart the game again
It has effected my current ranking and points greatly
please look why it is happening
Maybe it's because you have the Vulcan maxed
And how to fix?
Um you're just like me and hate the little things that pop up but I have no idea it's happened to me before so ...
There's an A class car awaiting either unlock or star-up, or it has an unapplied EIP 🤔
Whats EIP
Yes
Epic Import Part
ok

What new reddem code?
Thanks it worked
Best thing to do is to ignore that flag 😀 it's just a(n annoying) reminder from the game, thirsty for some interaction 🤣
It happens bcz you have some unused Epics.
You can ★ up F1LM now though, bcz it's free try in BoS 1.
Unused Epics when it could be applied but isn't applied make that icon pop up in all class wherever you have them.
@codin.
@pastel gale
I can't play mp2 and can't see any leaderboard tle ,mp,club,ext
loading issue, clear cache, then restart a few times and wait data to download in foreground.
it takes some time.
nice, I thought it would ask key first just like for upgrades, if there's no FT Event.
Not solve
@pastel gale
@slim flare
@bianca.gl
@vital radish
@native thunder
@floral axle
Anyone plz reply
Every time I open the game
Why show me this
I can't play Anyone solve this shooooooiiiiittttttt
@chrome tide because one account is used by Facebook login and one is default google account which you might used to play before.
you need 6 stars car
Anyone knows how i supposed to close this Ad ???
No, a lot of people have this problem. Go to #🎞・ad-issues for more information and more support
I have to close the whole game every time
I've the same problem and the problem is concerning all platforms: Windows, Android, iOS, Mac OS.
Good to know 😸
Please refer to #🎞・ad-issues rather
Anyone reporting this one?? I just got it after reinstalling the game from galaxy store instead of Google store trying to get the ad problem fixed !
I don't understand why A9 needs to know that??!!!
I don't have Samsung phone
And unfortunately I think that Samsung allows ads from his own store
I think it's new on all stores after last update, but i just saw it
Except Stream platform which don't have ads
It's not an ad , it is the start page when you install the game new
Ok
It's the poster after ad end but no ❌ button, so ofc it's an ad.
wdym?
Here i was referring to this
#🤖・android-issues message
But no one said it's an ad
Oh now I got your point 😉
Reciba dinero por responder encuestas cortas. Descargue Google Opinion Rewards ahora mismo: https://googleopinionrewards.page.link/share
Can you guys help me with this problem plz
Every time when this adds show up
My game end like this
And i lose my rewards
I use Android 13.1
Porche all feul west for this
What a f game
guys i wanna join a club
Do you think it's an issue ? No, so look at #🏎・clubs-recruitment
Hello do have a club to invite me
Join here
De Tomaso Special Event is very Difficult. If someone is not able to unlock the new car, then it will get only 89 conditions. And the next race is getting unlocked only after getting 90 conditions in this special event. then how will he do the race which is unlocked on 90 conditions. This is not fair at all.
Please fix it or change the condition or give free trial of new cars offered in it.
@untold cradle , the problem is already investing. Check the channel #🔥・hot-topics for more information.
For about 3 hours now, I got connection error 1-3-5-10. Server EU probably.
Is it normal?
It;s working now
This game have worst support i ever see 0 help 0 communication , why you even make this chanel if you ppl never answer or help players
@cobalt fern a friend of mine is somehow unable to assign a server role for himself... Can you help?
who
because this is not a support server, this channel is for in-game bugs for team to check, any personal requests you go to customer care, it's stated in the rules that this server isn't made for personal cases
ƒŁ™ DarkWołf#1863
ok, thanks 👍
I just contented here and I am experiencing a bug (I think). When I try to open the game and play on my phone it crushes. I have to go and press immediate shut down in the game from my phone setting and the clear cache in order to open it again and play. Does anyone else have this problem?
Connected*
please add 60 FPS and high quality graphics support for Adreno 725
maybe the make/model of the phone is old? or maybe the storage has less free space? 🤔
Well I thought about the storage but I checked and I have 34,26/128GB 🤯. And my phone is a Huawei like a year old (I don't know the exact model) . Not great (of course) but works just fine.. So I don't know what's going on. The problem started two days ago, before that I didn't have any problem.
I want to move my progress from Android to iOS, I tried contacting customer care, they didn’t respond. Need help
My Asphalt 9 game works so bad for last 3 month.
Sometimes need to reinstall the game multiple times in a day to keep playing,
Clear cache memory doesn't help anymore to launch the game. Only reinstalling.
Please help Gameloft team to solve my problem.
Why do I always have a green "!" on the settings wheel? I don't have any setting with a green "!" and it just won't go away
I feel you bro. I hope they will solve it 🙏 cause it's unbearable 🤢
Alguém do brasil
Can anybody give me a list of mobile phones that support 120fps on Android?
Ideally it should go away after you have read all the notifications within "Settings"... But there's an unfixed bug that doesn't clear it out 🙄
There's another one with every GP... Sometimes the alert flag ("!") doesn't disappear until the next LS refresh or the start of the next round (Q1-2, R1-6) 🤔
Aoba fi,bão
120 FPS is not supported on any Android phone.
ROG phone and poco x4 gt
And Samsung Galaxy S23 Ultra
Sony Xperia 1 V
It's not supported from Gameloft itself.
I am facing problems of sensitivity sometimes my turns back and colloid and sometimes I can turn my car
check your phone, if it's sensitive is working fine or not.
I think there are some ways to test different senses of a phone.
Somehow, i got what the dude above me got. After doing a clear cache, all came back good except all my cars energy looks like the LP pass features are not active.. (reference to the +4 gas i should have already)
With deleting my post you give me right gl
@pastel crystal Why bro these random ads and how to stop this is discusting
#🎞・ad-issues report it there
Are these confirmed for this game?
not confirmed
I found this 
Some people say that the A9 Android client does not support 120HZ (I'm not sure)
Or A9 depends on whether the device itself supports 120HZ?
Well that needs to be fixed I would love to have better gameplay you know 😄
My friend is not able to log into his account via Facebook
I was playing on my laptop so I logged my I'd with Xbox account and I want to connect it to my mobile phone account what should I do
The game is not cross platform
So what should I do now
…nothing? You cannot transfer your progress to another platform
Lol so I have to make a new id
Yes
You can transfer platforms
No
Is game down ?
Why i m just getting 459 points when i complete that 5 star task also
Hello everyone. Wanna buy Poco F5 (Redmi note 8 pro I have for now) and heard that phone doesn't have 60fps in game. Is this for real?
I already made my mind with purchasing Poco, but now I think about another phone...
What do you got after clearing the cache?
sometimes, when you try to play an event or mp race after leaving the app the game makes you quit and it doesn't refund
All my cars energy is reduced like i havent even the legend pass.
Even when i get that all my cars energy is full (not playing for more than 8h) and still their energy is the base one.
Very ugly bug. I literally have to play all to get the propper refill
you can transfer your progress to your mobile phone(Android/ios) buy it'll be permanent.
For this contact cc from both devices and start the process.
It's a normal process, nothing too complicated.
free try bug
¿Quieres ser amigo de Catracho666#9699 en Xbox? Haz clic en el vínculo. https://www.xbox.com/play/share/friend/F9DYXB7XE3
Reason: Posted an invite
Yep. I have F5 and can confirm
still waiting devs to add support 😮💨
i believe it is definitely capable of doing 60 FPS hell probably even 120 FPS
If the processor is not snapdragon, no phone would support 60fps
Even though I have the top dimensity (9000) processor, I still can't play the game with motion blur or 60fps
Snapdragon 7 gen 2, its performance like a 8 gen 1
*almost like
Btw what is the gpu in the phone?
Adreno 725
It should work in high settings and fps for 725, are you sure it doesn't?
Some guys with that phone told me, that they have 30 fps in any settings
If they won't add 60 fps, then I should worry about choosing another smartphone (
Probably an issue from gameloft? You should try contacting them directly about it
Well I DM-ed in Instagram, but seems like they don't answer
Don't they have like a help-support page?
I wrote a ticket in "in-game-support". Bot said "wait to the response, we will answer"
Well, that's the most you can do at this point, just wait.
But if you really want to buy a phone to play asphalt, you can find the list of every single device that supports 60fps online
Well many of them are not available in my town, or in the nearest cities. So my only choice is that, only one negative point - 30 fps in A9
Maybe I should wait until they add it in 60fps supported devices later
Sorry for my bed England, it's my third language 😀
Default answer as I thought
Yep, can't expect more from them😅
Well I guess 1 mln in Antutu is nothing until they make their work)
@round kite
Gameplay is very patchy and slow
Please resolve this as I like the thrill of speed, not the thrill of slow!
Is it some college WiFi?
or anything from someone else?
Game took forever to load and now I'm having this issue. Also season pass and club season are "not available"
Restart game sometimes.
Game might take time to download necessary recent files.
tried it and same issue persisted. I'll try again once I wake up tomorrow and let you know if it worked
Did you update the game?
I passed the first stage and I still can not improve it I need help
Is this related to Any in-game Android Issues?
This is not a #Help_Me channel

Ooo~
Don't delete system files or files from Apps.
@versed arch @versed arch
Game Works fine now, I haven't updated the game manually but it might have done so on its own while I was asleep
Excuse me, what is going on?
I was in Google Play Store cheking out some stuff and I saw that the app wasnt compatible anymore with my phone but ironically I still can play the game and everything is fine
But why this appeared?
Dont tell me that in the next upcoming new update, My phone doesnt gonna get it available?
My phone is an Huawei Y6 2019 with Android 9
Anyone know how to shift game data with another Gmail account;-;
contact customer care from in game.
Idk if gl allows it, but they'll tell you.
Did you all get all your 5th anniversary daily rewards?
I only got it on two days
Never again
according to them.
They gave Day 2,3,4,5 Rewards together on Day 2.
I got rewards on day 1 and day 3 and those were the same
Should I contact customer care?
Platform : Android
Reason: ticket not refilling issue
Try download it through the game center (the official store for Huawei). Huawei and Google doesn't get along very well...
The phone's not the problem. The problem is the greedy gameloft.
Maybe Snap 7 gen 2 is not popular among phones, only 3 smartphones have it
It's pretty new to the market, that's the reason. And companies either prefer flagship (8 gen 1+ or 8 gen 2) or midrange (numbered like 766 and whatnot) They rarely release mid-high range performance phones, and then 8 gen 1 is almost the same as 7 gen 2 too (better tho)
And a normal guy with not much knowledge of processors would automatically opt for higher number
But I like this phone, even if it doesn't support 60fps for now. Unfortunately phones with 8 gen 1 and + version are more expensive than that one
Exactly my point
Btw what's the name of this phone?
Poco F5 5g 12/256 Global version
It's pretty decent for it's price range
Except the camera, it has literally everything you could ask at that price point. I guess you should go for it if your budget is strict.
Otherwise I'd say oneplus 11r if your budget allows. (That's the best value for money phone according to me)
+200 dollars for OnePlus, I can't afford it
Car ads refilling issue 
I just bought a pack but I did not receive yet
Ad refilling not working
Damn where do you live? It's like less than 140$ more in my country
Ads not available. (Probably an internet problem)
Kazakhstan
Internet is good
Have you tried this?
@sleek olive @vast tapir
Yes.. all was fine in the morning. the problem started after that. 
check if other games are showing ads or not?
If not, then it's a local issue.
If they're showing then contact cc, and post this issue in #🎞・ad-issues and post ticket id in #🆔・tickets-customer-care
I just informed them that my ads are not coming and i know all the procedures btw thanks bro 😃🤝🏻
My car test session got wasted I'm out of upgrades lol.
Is this an Android Issue?

Talk about it in some other channel like #🏎・general or #📅・events 😅
Yes
Was the 5th anniversary event coming today? (Which has Vencer Sarthe, Apollo N, Koenigsegg Jesko, Targe 4S)?
Yes
Platform : Android
Reason : automatically disconnected in race
Yah issue solved 🥂
might be bugged due to playing it early but it always shows you are in top 100% no matter your place on LB
Platform: Android
Issue: the site not respond properly every single time
Issue: need to use real money to proceed make it possible without spending money to get past 75k
Boa noite, eu tenho um problema com o evento "road test", eu gastei todos os créditos que eu ganhei até agora jogando o "road test" nas peças importadas do carro, e fiquei sem nenhum crédito restante para continuar no jogo, eu gostaria que vocês me devolvessem os créditos, que eu gastei para poder continuar no jogo, ou que trocassem a moeda necessária para subir o nível do carro, pelos créditos que se ganha jogando o modo carreira. Obrigado, eu amo o jogo!!!
Bro, so i can't get the FFzero1, right? Like, never?
@worthy fulcrum English server only use Google translate
@open fossil it will reset each time it comes back and when you all blueprints you will get the car
Good evening, I have a problem with the "road test" event, I have spent all the credits I have earned so far by playing the "road test" on the imported car parts, and I have no credits left to continue in the game, I would like that you would give me back the credits that I spent in order to continue in the game, or that you exchange the currency needed to level up the car, for the credits that you earn playing the career mode. Thanks, I love the game!!!
it's a p2w event what do you expect
Nice touchdrive bro
@minor comet you can use your tokens
@spice bloom even if I use my tokens I'll still need to spend money
hey guys i need help i spent my RCOINS om buying RPRINT FFZERO1 now i cant continue since o already spent it all on my rprint.... what to do???
Now come to play this event next time 😜.
You used too much brain, it was straight forward.
"don't spend those coins anywhere else."
I hope lesson learnt?
btw this is not a 'help me' channel.
@versed arch lol how will u proceed without buying blueprints if u need to upgrade the rank to race
If you don't know this simple thing that, if you're f2p, you don't have to buy anything from any store only, with tokens or R coins." Then i don't think you're in any position to advice about how to proceed.
you should try it yourself.
Buy those blueprints(R prints) with R Coins and win the game.
Do u even know what u are saying?
Look at this have some nonsense to say? The game literally needs u to upgrade and u have to buy them from the game store
@versed arch
Show ur ss then where u are at the event
Exactly I used them on the shop to buy like 15 cuz I needed to upg thr car and now I don't have enough
U need to p2w end of topic that's what I am saying
No obviously
If you had saved those R Coins, you would have got 1M+ Credits instead of it when event will end.
What do you have to say about it?
I am fine credit is easy to get
Bro no one asked about that the topic was Faraday not credit and stuff and it's closed
I am sorry my dictionary is not filled with short forms and i dont care about losing 1m credit it's not a car
And i have other work to do other than playing this so bye
Last checked I tagged u once
Answer to problem with being stuck in Faraday event : this event is p2w, you can't get further
Man u have nothing to do so dont talk to me unlike u yes "my time is important"
hi everyone
can any one tell me
why can't invite my friend
I put his id in search
and I got another player
@minor comet
You need to be in the same platform (both android) (both apple devices) etc to be able t osee each other
Excuse me, what is going on?
I was in Google Play Store cheking out some stuff and I saw that the app wasnt compatible anymore with my phone but ironically I still can play the game and everything is fine
But why this appeared?
Dont tell me that in the next upcoming new update, My phone doesnt gonna get it available?
My phone is an Huawei Y6 2019 with Android 9
Everyone will be stuck at 75000 exp unless you spend real money. So when you are at 75000 exp, don't upgrade the car anymore... you should sell all the R blueprints for trade coins, and the amount of R coins will automatically exchange to credits when the event ends.
this
You're now in a paywall, you need to use real money to get more R Coins
you should take it.
why are you complaining?😂🤣🤣
well yeah free stuff (jokes aside its just a client side bug im actually top 40%)
Why did I not get the 4 star points
I already told in #🛡・the-clash
😅
It's not fixed. Gl should fix it immediately
It can't be fixed during the clash system is active.
They Can only change it at clash season end. as per Codin's saying.
Ok. Now I need compensation lol
Everyone needs compensation then.
Bcz it's for all.

Please fix the all 360 using touchdrive. The game when you jump using touchdrive does not calculate the path correctly and sticks to the walls in the wrong way, generating this that happened to me, leaving the reverse. Thank you
Recently I joined asphalt 9 on my xbox account and now i'm trying to sync my xbox account to my android device, however there is no way to do so. How do i fix this?
Reason: Posted an invite
contact cc
Probably they're trying to pull out support for "older" Android versions? If they do, I also won't be able to play 💀
My phone has Android 9
you can't sync xbox with Android, but you can request a one-time transfer from xbox to android.
Does anyone else have troubles logging back with their Google Play Games progress? Because I'm trying now and it says "connected" without restoring my original progress (high level, many high rated cars).
It worked perfectly fine 1-2 years ago, now it suddendly doesn't work anymore? I tried everything. And Customer Support doesn't reply to me (or is a an automatic bot response, I can't tell).
what is your conversation ID?
Conversation ID: #2415254
Why i cannot use codes every code in the last 5 seasons have same problem
Another reward i cannot grab fix my problem now
why i can't download Asphalt 9 on my Android 9 ?
not available in Play Store, when i went to it by site, the Play Store says that the app is incompatible
why ?
@delicate birch whats your device?
device OS or Manufacturer ?
Android 9
Manufacturer
Android 9 is very old but not the problem android 7 is the minimum
so why i can't download it on Android 9 ? this device is stuck in this OS version
bro i have 4GB RAM
With this tab you have problems with running the game i think its 1.the problem from playstore or 2.your cpu in tab is to old
lemme find the info abt my CPU
Install droid hardware info from playstore
droid hardware ?
what's that ?
An app to see all device details
improve the car hunt drop please
Here you see all details if your device have any specs who not reach the minimum to run the game you find the problem why you cannot install
the cores are jumping from 768 to 1400 simultaneously
Ah i see the problem you have only 4 cores and an graphics for simple doing only your tab is not for playing games concepted
modern high definition games ?
10 races only 1 bp, IMPROVE the car hunt drop
that's not an Android-only problem, please find a proper channel for this
nobody ask you bro
ok, can Asus ROG 7 Ultimate run Asphalt 9 ?
no idea
@delicate birch i know this but you forgot gl update the game every 1/3 weeks the mimimum requirements gets not lower
@delicate birch i use my rog phone 6
what ??
what requirements, the minimum requirements become higher
so i need to update my OpenGL ES ?
i want a ROG 😢
byt ig none are available in this country
Send my private this channel is only for send ingame problems
ok,
so you say minimum requirements become higher by time and updates, so what i should do ?
I search but cant find any actual in web
what actual ?
You need to ask an gl mod in discord or gl i have no idea and playstore links to forums or websites are all outdated and links to this server here
But i can say you need definitly an better device
Please add 60 FPS and high quality graphics support for Adreno 725
And please unlock 120 fps with next update for snapdragon 888 and higher!!!!
Uhhhhhh.... my wifi is fine
But this still happends for no reason and makes mp unplayable
Gameloft Support center just lied to my progress issue:
They say progress are saved only for 6 months and if you don't log in once per month, you lose all your progress. I have another account in which I didn't login for more than a year, logged in back and had the same progress.
I had tons of stuff in my account. They can't say they delete all users infos after 6 months, it makes no sense. I couldn't login exactly because I couldn't afford a new android device, and I tried to login on my grandma's phone exactly to make sure progress were fine. I have a folder full of videos of me unlocking cars and new stars each time (I used to do it for no reason and now it comes handy): if you're really sorry Gameloft, then you can watch all my 3GB of evidences and give me back all the cars I unlocked and the tokens, credits I had.
I though I was the only one with this trouble!!
My phone is HUAWEI Y6 2019 and with Android 9 too like yours
And the result was the same, but I had the app installed already since a long time ago but App Store saids that the app isnt compatible with my phone anymore but I still can play without any trouble
so old version is the supported version for Android 9 ?
Old versión? I dont get you trying to say
the current version isn't supported for Android 9
previous versions do ?
You mean the most recent update of the game?
well, newer ones yes
Well the app was updated on my phone since June started
listen
minimum requirements get higher each update
do previous versions support Android 9 and newer ones don't ?
To be honest, I dont know
Let show you something
ok
The app was updated in June 5
But according to the game this update existed since May
ook ?
I wonder how much RAM is required for this app
minimum 4 and i have 4
i also went to the average memory usage, yes it is 4 GB
Well this is what I have
I have 2 G but I never had any big trouble trying to play the game
@delicate birch no way ur here ur the guy from zeqa right
What's zeqa?
yes
the only one who mentioned Dream in a Bedrock Practice server
lmao yeah
do u play a9 too wanna duel or smth
why the world i have 4 cores, 4 GB RAM and can't download it
and OpenGL ES 3.2
lol what's ur phone
D-Tech DT10 Tab 4G
Reason: Bad word usage
I have no idea what is that
a beeg tab
10.1 from a corner to another
uh whats the processor
literally no info
but runs A8 with mid graphics well
Can you play Asphalt 9 on that specs?
some have a weaker device with 2 GB RAM and guess what
it runs well, and, the play store says that the game is no longer available for that device
get a better device bro
it dosent meet the requirements of minimum specs to run this game even at lowest settings
I'm sad I think my time in this game is over
try Minecraft
or Asphalt 8

.
One of the things GL should focus on would be stability of these tracks against the rank the car possesses. The physics is very weird, look at Countach 4300+ rank car doing this . This car is less stable than Aventador for example. But has a high handling stat. @pastel gale
you have to press brake just before a barrel.
And I'm seeing most of the time you are jumping with pn.
I see all that went wrong bcz of you taking wrong angle for the ramp.
On 2 d ramp you landed total aligned with the curve of ramp, means no barrel for you.
on last ramp, you went too high, you had to take middle or low barrel on that ramp.
and High handling doesn't mean car will take the correct angle with you giving wrong input.
how do u guys even do the second ramp then, i could have tried to take low barrel, but ended up doing middle barrel...i hit the brake before picking from second barrel..what are the chances i am exactly aligned with the curve of ramp? Even if i went too high on last ramp, why would car do a summersault
it keeps on happening with this car alone, no issues with valhalla, Aventador etc... i do exactly the same
Go slow on first ramp, take 2nd ramp from close to ground towards the ramp in middle.
Barrel ramps basically work when you take them from ground but on 2nd ramp, for you that was just a bounce.
So, it gave a simple jump.
@delicate birch minimum 3GB bro i have a phone with 3GB ram and i can run this game with no issues the only things is it drop frame rate some time (a little).
i have 4 GB RAM
the minimum is 3GB of Ram but the recommendation is above 4GB+ DDRR3 I have 4GB and sometimes the FPS drops the same thing as you It's because of the processor which is snapdragon 625 a good processor but it is already outdated
same, i have helio G70
Accompanying is the installed adreno 506 GPU
What is your GPU? My is Adreno 506 (650 MHz)
Processor: Snapdragon 625 Octa-Core 2GHz
it say
ARM Mali-G52 MC2 at 820 MHz
i think its not bad either, i can survive 1or 2 year from this 😂
I'm seeing
Yes it's not bad my processor is more powerful but I would say your GPU is more powerful than mine
Both good
But a tip whenever you buy a cell phone try one that has snapdragon Because they heat up less and save more energy in addition to fast charge without turbo charger and better for heavy games but your processor is good
The processor is 800 series (sd) Or another processor that is top of the line
Hello moto
ok sir 🫡
Nice is a Good processor and 6GB ram prob DDRR4 is your RAM memory
And a good storage for save things and download High files
My cell phone runs any game (not 100%) runs at low/medium 30 FPS my other didn't even run at low (other games)
But it runs the vast majority of play store games except carx street etc
what's the latest supported version for Android 9 (i'm ok with offline if it has drive syndicate)
Why 🥲
Bruh it ain't logging in (it just doesn't load the game )
The Gameloft team improves the game's performance for weaker devices, a series of crashes is occurring on some weaker smartphones, such as Xiaomi's Mi note 8 pro. Please correct this.
gameloft team I wanted to know why you reduced the graphics quality for some devices?? Before the game was running well, after the second season of Lamborghini the game is having frequent crashes, and a graphic quality below what it was before. Awaiting response or solution to the case. Thanks🤔🥱
Then GL, we're going to solve these problems so we can play calmly, each update is a mess that you make, so it doesn't get difficult.
There are many players complaining about problems within the game, and devices with 6 Gbs of ram with game crashes and reduced graphics are not new. See if you can??
Fix it there, people like that, it's hard to play as equals.
want to move game id from android to ios Can you?
oh good luck you have the same problem I did it took 1 month to fix
Bruh
I want to transfer my Android account to my I pad os
|| talk to cc ||
He didn't reply to me 😔
does reinstalling game not work as well?
It can take up to 6-8 Hours for them to reply, have patience.
Imma record it
nothing works don't bother, but for real it took 1 month to fix because it was a rare case but since I have had the problem they might have a similar solution so hope you get it fixed soon. also remember to send in a ticket so customer care can follow up
i want to treanfer my game data of android to my windows
I did
How did it resolve for u?
they took a long time to investigate and then eventually they said I could login again and I was back in the game
just be patient I gave up at first but at least you know I have gone through it and it is fixable
Aight I've replied again
oh send in my ticket number 2309624 say its the same case maybe it helps
R u sure?
up to you might help since we have the same problem and take less time to investigate
Okay
ancient rewards
@trail mulch bruh what does this even mean ? I only have 1 account for myself
I got the same automated message just clarify you only have one account which is linked to either your facebook or google play games
Yea my account was linked to both Google play games and Facebook @trail mulch
Is that a problem?
I don't think so in my case I only linked my google play
It's automated msg, meant for ppl which is saying about Account A & B which pops up at login screen.
Just say that My actual account is only Account B with xxx cars, xx gl, etc and I want only that.
I think after 1-2 reply, some real person reads actual msg.
that's what I did too their next reply will be something along the lines of
"we're escalating your issue so that our dev team can take a closer look at what's going on"
then you'll just have to wait nothing you can do
Okay
@barren mural My account has the same problem as yours
U recovered it ? @gloomy laurel
No
It seems that this problem will be solved only by Gameloft support
Yea
@gloomy laurel @trail mulch idk y this is happening can't delete it completely?
deleting and reinstalling won't work but you can try deleting the app from your phone directly instead of from playstore?
Lemme try that
there's nothing you can do at this point, I messaged customer care nearly everyday and they just gave automated responses until they actually fixed the problem
Try this method
go Google play store and clear cache
Okay
Usually you think how long it will take to solve the problem
What the i got random disconnect from mp race gl what you do
I have very stable connection the game and server are the problem not my wifi!! 😡
i got banned unfairly, send them messages and they did no give me reason, never cheated or lend my account, maybe the think i cheated ond gran prix because i reached hight position but i just change td with manual, and thats no forbidden, help me please ive spent thousands of dollar during more than 4yrs i feel very disappointed
60fps option has disappeared from Kirin 990 chipsets for months.....but it appears on 970, 980, even Kirin 9000 series, is there any reason?
I clearly won the race, I don't know if this was a game error or if the runner cheated
connection issue
checking 🙂
Matsuri pack in the store but no event to go with it?
@pastel gale Can u please look into my issue too bruh?
@pastel gale Many devices does not have 60fps option.In next upcoming update will there be 60fps option added to devices like poco F5?
I got weird camera glitch when I played in Pudong rise
Unable to claim these remainder I've played them a few times and won't apply
Record a run, doing this Event and completing Req. tasks but not getting reward, then it's a bug/issue.
Otherwise you can ask such stuff in #📅・events , someone will surely help.
Please add 60 FPS and high quality graphics support for Adreno 725
Thanks I actually managed to get them done but surely I wasn't able to get the rewards I was doing them correctly though
I lost my lvl 15 garage account while making an alt account how do I fix this?
contact cc from in-game.
They'll tell you, what's required for retrieving your previous id.
Basically Information is saved on Google, if you communicate with them using that sane mail connected to that account, you'll have more chances to get ac back.
Looks like Gameloft has added it ^^
I hope a9 can update a "zero star wild card"which we can use on any car although we haven't unlock it yet, it will be a very good feature if you do it
I have a problem I don't know if it my device or the game I am having problems when I sometimes start the game and the Start the race my cars don't move when I tilt and go straight and collide and sometimes it quickly turned around going in wrong direction which resulted in me losing a lots of races in events ,gp,MP my device is redmi note12
I lost my account too and I got it back you give them as much information as you can which includes your game id, which is necessary the Google account email with which your original account was connected then they will ask you to send them a request from your new existing account with the same email and they will copy data from your original account and will put it in your new account
I was playing mutiplayer mode and I lost the game decreasing 7 points but on the main page , my points reduced by 25 . A match before this one as soon as the countdown began suddenly everything went off and my refill was gone as well . I ignored all of it and played another one and I scored 33 points for myself . I restarted the game and my points were decreased . What do I do ?
I didn't update game, but Poco F5 received 60fps mode. Thanks, GL
LET'S F###ING GOOO
rating 5 stars and buying stuff in-game now
@versed arch Hello, I need help. First of all, there is a problem with the settings of the game that I can't find, and I chose the wrong flag of my country, and now it won't change. In the game itself, I have been playing for about six months, but 24 cars have been unlocked because when I finish the blueprints, I don't know where they are saved, and I don't know how to unlock cars with the blueprints. And I don't know the priorities, which part should I play more first and then which event should I choose, if you have free time, please guide me.
1st:
I'm not mod or any Gameloft Employee.

2nd:
Go to Settings>Customer Care>Chat with Us>New Conversation>Player Community>I want to change my country In game.
Rest idk.
How to do it?
Go to gameloft customer care website
Tq for adding 60fps
This gameloft relaxed too much, you see, the game at its launch was the best mobile racing game, now for some time now it has only declined in all aspects other than that in-game purchases are absurdly expensive. I see that they only want to profit.
Sir that’s offtopic
I'm level 12 of the garage, but i can't obtain these packs. I tried to beat the time but It doesn't work
spam seasonal events and career buttons and then select a car in your garage
goofy
Question: Why the game isnt compatible with Android 9 phones?
My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound
I hope this gets fixed in this upcoming new update
I haven't restored my progress yet
wdym?
You have already collected them, those rewards are green means, they're collected already.
U think you got confusion thinking, you'll get these events daily.
But,
Open Class Cup & Deluxe Class Cup Stay for 2 Days(Saturday & Sunday).
Or
You don't know that you don't have to play this event any more bcz after reaching gl 12, you can claim these rewards with 1 click without even playing, It's called 'Auto Claim '.
Seriously, What's going on?
I didn't recived them with the auto claim
Send multiple requests max is 5 a day it says that doing that will increase the reply time but when I lost my progress I did the same thing and my email was answered in less than a week
I will take a look
someone replied two days ago asking for specific info, please reply to them.
Thank you for reaching out.
I'm sorry to hear about this situation. Could you please provide me with your Facebook ID you linked to the account? Here is a short tutorial on how to find it: https://www.facebook.com/help/1397933243846983
Looking forward to your reply!😊
Kind regards,
Dennis
Gameloft Customer Care
Learn how to find your user ID for your apps and games on Facebook.
reply with this info to the latest conversation.
@codin hello, Please also follow my account problem. Tnx
Conversation ID: #2422015
I have escalated it
I'm sorry my English is not very good, that means I have to email again
it means someone will reply to you soon
someone replied 22 min ago, actually
please check it 🙂
Tnx you are the best Gameloft support 😊
Ok
please reply with that in the conversation with customer care
create a new thread then
and tell them this
Hey, updating the game removed my legend pass benefits which are supposed to be active for two more days. Anyone else has this issue or is it just me?
Just restart game, it's still there.
Just a visual bug.
Yep, seems to be only a visual bug, thanks!
Restart? Just close and reopen it?
Just a visual bug, your Fuels are there even without restart.
But maybe a restart will load all parts of game properly, then even visual bug will not appear anymore.
#📅・events message
@pastel gale The multiplayer pass as gone and I paid money as well still had some days left
@pastel gale ??
In dailys i found an bug the fill from cars are always full
Drive long with this before gl fix it 😉
What
@pastel gale Multiplayer isn't working
MP Pass error
did you update your game? if yes, there's likely too few people that have updated their game and not enough are playing MP.
mp pass advantages are gone, how do you update, we are disgraced with our money
checking
And for little time i have race in my hunt but the game not delete one gas fill now its over 
@pastel gale This message was sent to me which unfortunately is not true. I have just two accounts in my mobile one is for my younger brother and the other is for me and now you are telling me that your account is lost, please check again
Conversation ID: #2422015
you have the extra fuel, it's just a visual bug
I can't assist further
@pastel gale But the refueling time is still max instead of reducing
that is the MP pass benefit, not LP
we are aware of the MP pass issues, we are investigating
please stay tuned
Thanks because my multiplayer pass as gone as well
No its not an visual bug the cars have only 4 fills in b class
@pastel gale After I updated the game, I started to complete a club donation. When That was done, it shows a timer that is 1 day. During that time, I can’t accept or make any other donations, but in the article, it says that it’s for 1 hour. Is this supposed to happen or something went wrong?
@pastel gale And multiplayer pass gone and I just redone it 5.99
yay the bug is back 😂
It's intended for 1 day
please stay tuned, the team is working on it
@pastel gale Ok just did last night
👍
we will work it out
don't worry
Ok thanks
use that car and you'll see
I have drive all 4 fills and now i can watch vid for refilling faster
I have the lp and completly done normally i have 8 fills with lp
so, I did one round of car hunt with the CCGS. Counter showed 4/4 before the round, then I checked and it still shows 4/4. I guess in reality it is 7/8 now.
So it's really a visual bug as it seems to me.
Although I don't know what happens with those cars which are not full. remember I used a 8/8 car. Maybe if your car was at 6/8 then it went back to 4/8. Once refill, it'll be 8/8 for you I'm sure.
The bug is fixed for me thanks codin
Visual bug is gone?
Got a different bug here 🧐
Thought maybe the decimal point is somehow missing... Turns out it's not the case 🧐
Or maybe it's counting MB 🧐
if you race with the cars, it'll be fine
Decrease Gas from Legend Pass after updated. Please fix.
just a visual bug
@pastel gale Looks like the % sign was supposed to be MB? 🧐
maybe
seems to be an issue on google play's side
Not really. Mine was shown correctly (in mb). Possibly visual bug on some specific cases
Hey guys why can't I see my friend and invite him to my club?
He can't join my club neither
the downloading process in the Google play side, not in the game - sometimes I saw it with other apps
No extra fuel from Legend Pass after update
Well maybe on some devices only cuz I have never seen such problem on my device somehow
I have raced still no change
Maybe different platforms?
are you both having same platform?
No
He's IOS while I'm android
So, it can't happen.
Why ?
Different platforms are not combined yet.
maybe in future it'll be possible, we don't know.
Alright thank you
Legend Pass additional fuel is still going on
How many races you played with Tuatara?
1
And 1 MP1 with Aspark
there is no aspark and gtr 50 pack in store?
No
Just fake pack 
@versed arch they should be live
That's what happened to me too. I was trying to access all points in mp2.. Now it's impossible.
There was Saleen S1 in pack instead of these cars but name was same as event.
But it's currently not in store.👀
are you both playing on the same platform?
visual bug
not possible, sorry
Not visual mate
Best phone for smooth 60fps on android? Anyone recommended?
I have sent 2 pics you can see clearly
Both
If I click on milestones in multiplayer, the game crashes
it's just a visual bug, you still have the extra fuels
@pastel galeAbout Inferno Automobili Inferno and Settimo disappear in garage if didn't unlock
Is that specific to legend pass or does the bug seem to be with daily and multiplayer passes as well?
@pastel gale Inferno brand filter is missing as well 🧐
The game is lagging very badly since update feels like playing on 10 fps
@pastel gale Meanwhile, the corresponding BPs are visible in the inventory 🤔
I have a question, if you are an android player currently in an android club, and you apply for platform change (let's say windows), so would you still be in that club or will you be kicked out because of different platforms?
@pastel gale Is this intended?
Different platform thus not in that club anymore
I don't think so, no.
I lost the extra fuels after upgrade the application. (Legend pass 1 day until end 4-5 fuel botle / car.) 😦
This normally daily event is now lasting one day and half, and also allows D class car to play on it. Minor bug, but just to be aware (screenshot to show the time left for the event)
The bug is with the time 🤔... This event has always had D and C class cars 👍🏼
I am not sure of that. Normally these events only allow cars of the specific class. Might be wrong tho
@pastel gale Hey mate ,I have an issue with my account ,says I lost my data due to data conflict ? but then I have only 1 account linked to 2 social platforms but now I lost it can't login neither with FB or gplay details ,any other way to get through this?
Question: Why the game isnt compatible with Android 9 phones?
My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound
I hope this gets fixed in this upcoming new update
@pastel gale
(this is the pic that I take today, seems its probably that this update will arrive on my phone too but I dont get it
Why this appeared on my phone?)
Where is VLF event ?
Yes,
According to schedule it should be available today. But it's not and it seems only Android & Windows issue bcz iOS have it today.
@pastel gale
@pastel gale
What is the minimum requirements?
My phone is snapdragon 660, 4gb ram, Android 8.1
Till now Asphalt 9 running smoothly without lag on default graphics on my phone. If future updates don't support my mobile I would uninstall the game. I don't have money to buy high end Android phone.
what is your device?
No VLF event?
No, for Android & Windows not showing.
@pastel gale
I have Daily Event Bonus pass
And it offers 10% bonus on rewards,
But here
For 25 it gives 2 instead of 2.5,
And does not even compensate in the next iteration.
How are we looking into this situation?
Or is it gonna remain the same?
Game is crashing a lot during ads.
MI A2
If I recall correctly, MI A2 has latest FW 10. You could upgrade your device 
Where vlf
What is this problem I am not able join any multiplayer mode and it's showing no opponents founds can any one help me what is this problem
Game I'd -a-819f97g
I want to play multiplayer 
Some one help me
visual bug
@pastel gale Where is vlf event?
Have you updated the game?
Clear you cache on device and retry
wdym by visual bug?😅
1: your phone model has 2gb ram, 3gb ram is the minimum to run asphalt 9
2: It's showing this because like I said you have 2gb ram, which means a bad/slow processor
Yes done all things
@pastel gale What is this problem I am not able join any multiplayer mode and it's showing no opponents founds can any one help me what is this problem
Game I'd -a-819f97g
One more thing, do you turn on VPN or something?
Naaa
Now only admin can help me😔
@pastel gale What is this problem I am not able join any multiplayer mode and it's showing no opponents founds can any one help me what is this problem
Game I'd -a-819f97g
Hi, that's for customer care to respond, I can't help with that unfortunately
You might have an old processor
Hi, the game does not handle decimals so it was rounded down to 2
please press the i button when you see ads that you know will crash and share that with us, please
did you update your game?
checking
what is your game version?
Its strange I downloaded the game since 2021
I understand that, but shouldn't it compensate in the next iteration
2 in this, and 3 in next?
But with the new updates and new graphics and new maps 2gb ram is uncompatible(sadly)
No
Latest version
Then +10% reward is a false statement in this case?
I am not the only one with that trouble
Another Guy with Android 9 on his phone and with 3GB RAM happened the same than me
Well if you gave a good enough processor to play a9
There are instances where it rounds up, and instances where it runs down. It's, in practice, 10%
Yes
That's why I said on my previous messenge that even with that advice from Google Play, I still can play the game and progress is safe and sound
I dont think so
This is all the info about my phone
I have same CPU with 4 gb and game runs great
So the ram I think is the limiting thing here
Yeah, I think it's the ram :/
Actually I have 6.5 gb (4 gb physical and 2.5 virtual, doesn't look like the VRAM change anything)
although, might be the processor
Seems I am not the only one with that trouble of the Google Play advice
Another guy here has an phone with Android 9 and with 3GB RAM and the same happened to him
I want to think the update is gonna arrive on my phone anyways
I have the same processor (mediatek Helio A22) and the game works great
Might also be the android version
I have android 12, maybe game doesn't run good anymore on Android 9
I hope they fix this soon with this update
I really want to think is just an mistake, cuz I had the advice of the new app
I mean why Google Play are saying the update will arrive in 1 day and the info about the lastest update with the date of July 18 2023
If your phone is no longer compatible, you won't be able to play moving forward on this device
@pastel gale
Is daily Events reset time changed?
extra gas in cars not showing after the update for lp players
Again the game keeps running fine
Even in multiplayer the game runs perfectly
Then what's your problem💀. If you update it won't be compatible.
Just noticed that the "Inferno" car brand has disappeared. What happened?
Just a visual bug.
no , there is bug , i am not getting extra 4 gas
That's what I dont understand
Its confussing
I really want to think is another mistake and surely the update is gonna make my phone compatible once again
just getting 2 extra gas at the moment
how convenient... Why doesn't it round up to 3???
@pastel gale
Gameloft has banned my account as I cant recover my game progress in new device.
I lost hope to recover the progress.
Now, I have been notifying them to reset my stored progress so, I can play the game from the beginning but I am not receiving any response in the thread. Can you please help me in this.
Thread id: 2427875
Just noticed that the "Inferno" car brand has disappeared. What happened? @pastel gale
What is the meaning of this
What is your Android OS version
alright thanks a lot for the information
very helpful and its a highly accurate answer for my question
What is the minimum processor requirement?
Can snapdragon 660 run Asphalt 9?
7.0 NRD90M
Unfortunately it is something I cannot do. Such ads instantly relaunch the game. So there is no time for i button click.
understood
I think it is firmware - OS version. I got the same popup on LDPlayer - Firmware 7
There is an issue in updating the season episode 2 mission
@pastel gale Any news on the missing Inferno Automobili brand filter?
@pastel gale
Today is 2nd day and I am not receiving response. Can you please take a look into it.
I will escalate it
Will comment on this as soon as I can
what issue?
So Asphalt 9 run only on Android 10+ devices from next update onwards?
So the ones who has Android 9 cant play the game?
I think below Android < 9, Android 9 still supports
My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound
#🤖・android-issues message looks like because the RAM. I suggest you open the ticket with CC
???
with Customer Care 😄
They dont answer yet
Reason: Bad word usage
ok
Seriously, I dont know what to do
I dont know if this mistake is because is an error from my device and this update is gonna fix it
I called the customer care and I detailed my previous progress in game
It doesn't even log me back to original ID
Its must be an error from my device and the update is gonna fix this
a bubble shows up if I shake my phone and when I click it I get this. Only in Asphalt 9, I think it was meant to be hidden or turned off
Hey hey, upon attempting to see multilayer league milestones, game instantly crashes and Samsung assistance explains that there is a bug and offers to clear the game's cache. Clearing the cache does not fix the issue.
The bug is consistent and repeatable. Whether or not Samsung registers it is not consistent.
This bug appears to have completely messed up multilayer interaction. It put me in a club with 0 members in Zimbabwe with invalid clan tag despite retaining message from my club. Attempting to leave and rejoin my club also causes the game to crash instantly
have you update to latest version - 4.2.0j?
I have not, I will check for updates now
Aha that is promising, thank you!
Your mobile is Android 9?
No minimum compatibility warning message on Android 9?
No... Mine is Android 9 and it's working 🤔
@shadow wraith first of all welcome back to the community, secondly you are back in the nick of time, i need to ask should i be concerned?
kind of... Either the processor or Android version is deemed outdated by the game, or the RAM/storage is inadequate 🤔
Odd because even after this error the game is working
Haven't tested everything but it is still working
Looked like a warning for updates coming after this one
@pastel gale Is it a bug or optimisation issue where 60fps+ high quality graphics gives better fps than 60fps+default or performance mode?
Phone gets very hot after update even playing career or events on low power mode
Task was to finish"B novice" mission ..i did but it's not showing like i finished it
Check this out i tried contacting customer care but no response
Had this problem for such a long time
What do you mean with open the ticket?
My phone is an Huawei Y6 2019 with Android 9 and the game is running well to me even in Multiplayer
But Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound
RAM will probably cause issues later on... The game seems to be running alright for you with 2GB, but the recommended RAM might be higher 🤔
Maybe but I dont get why this advice came out now
I downloaded the game since 2021 started
Maybe some internal features need that extra memory 🤔
The game has growing from 2018 until now. I recall that when I played this game on android. It was ~ 1.8GB. And now, around 3GB. I was replaced 3 phones already
( not to play Asphalt, because they broke)
I am cleaning some stuff on my phone just in case
Deleating pics and uninstalling some apps
It's more the running processes drawing from the cpu .Like an iPhone can handle the same task as android with less effort.Or my phone even struggling with multiple operations like posting to discord while playing A9 usually get network error
Although it's got plenty storage and ram actually
Conversation ID: #2399572
@pastel gale
Elite B class event is invisible 🫥
Gameloft is gonna lost hundreds of users thanks to this changes
Nah,I hope they fix .normally 2-3 they have it all sorted out
Somebody start making new Asphalt 9 memes about all the users who cant download the game now
I'm thinking You're phone plenty storage .is it possible in settings to make add on to ram .wait
I am cleaning some stuff on my phone just in case
Deleating pics and uninstalling some apps
How can I do that?
My phone is an Huawei Y6 2019
Ok ,mine oppo .we have no proper importer for game phone here or I would buy
Well seems my phone doesnt had an RAM expansion
U need to repeat a race in the career. Any
Nice update, can u hide club stats even better, like 100 clicks away?
Don’t give them ideas
But i already finished the whole thing bro am not understanding why it shows like that
Says it was collected but I hadn't. Says complete but no free collect. Credit heist has been heisted
@round kite
The timer should have elapsed but it has still 11h48 to go
Hi
Yes
I also didn't take today's credits and it says already collected.
basically all daily Events were fixed except credit heist.
I was saving for Huracan max, thought I'll have 2.4M+ without doing much but?
@pastel gale @slim flare Bring today's credit Heist,
this one is yesterday's bcz that's time was 36 Hr instead of 24Hr.
You guys patched other daily events except this credit heist.
Also, there's so many bugs with ads:
sometimes ads disappear ehen clicked 'watch now', sometimes after ads, game directly takes out to main screen without adding Credit gained for x3 Credits from MP.
Pls fix these.
No credit heist today , @pastel gale please fix this issue
Alguien para unirme a su clan
Metete aquí ahí ay clubs
Si Por Nada
Credit event timing please fix it
Pls hel0
no credit heist today, pls fix it
Same problem no credit heist not free collect available fix this @shadow wraith
@pastel gale What happen here
If you took this screenshot just before posting, i guess because defense ended already
Nope theres still 10+ minutes
Theres still time to defend other streets, i try to vacate, no vacate option
I didn't get today's Egoista exclusive event. Is it limited to the updated version? It's old season still.
Did you not update the game yet?
maybe it comes after updating only. idk
others have it but it's for 1 day instead of normal 2 days.
We also didn't get Credit Heist for today yet.
@pastel gale @shadow wraith Fix these issues, So many bugs due to new Update.🤔🤔
Please...
@codin i cnt access my club, in my home screen there is no arrow sign on left side screen to access club.
My credits heist race wsnt refreshd so cudnt claim today its stil the same as yesterday.
go to the chat tab
@haiphan 2002 its nt appearing there as it supposed to be.
@pastel galepls look into it
so you are updated to 4.2.0j?
can you share a screenshot?
credits heist is intended, will go live later
Scrnsht of no arrow key in hme scren ur intending.
Yes simple just take screenshot ingame to show ur problem of not access the chat and the club itself @zenith atlas
Problem solved just click tab with yellow ! Mark
Buddy its realy nt shwng on my hndst dsplay.
Im surprisd to see that
Nw wat shud i do, donno ??
@pastel gale
No need he will respond soon
Im stil chkng on my hme screen evn aftr tapping entire left side nthng hapnin.
It's another messy bug
maybe you've zoomed into your app somehow
Nthng hpning on lft side of screen, i tapped on entire left side.
@ codin my screen is stil same as it was earlier no difference.
Is der ny changes dt i cn do in dsplay tab regrdng this.
My scren is on default mode as it suppose to be
I suggest you rotate your phone and try to open it
@ haiphan on rotating its showng on left side. Normaly d way i hold my phone while playing nt shwng dt side bt nywys it wrked on rotating othr side.
Finally ur problem gets solved
Thank U BuddyJesko, thank U @ haiphan,thank u @ Codin fr ur time.
