🍏・ios-issues

[proven zenith]

You have a link for that?

[naive violet]

Not patch notes but dev chat, sorry

#🔗・dev-chat-answer message

[rugged dome]

This is so unacceptable for some people

[naive violet]

Why? Only s class would be unacceptable because new players won’t be able to participate

[signal palm]

Where is The Other League Cars ? Did Anything Normal Your New Update ?

[analog slate]

Bruh can’t y’all read?

[proven zenith]

[tame glen]

As some others have said already:
Broken ads.
Iphone 8 and 12
iOs 15.1 and 15.2

[ruby adder]

@tame glen same problems

Honestly I want to learn , what did Gl programmers?

A9 turned to garbage 🗑

[umbral orchid]

I have the same as problem

[naive violet]

Actually patch notes also mention changes in MP

[lime cipher]

No ads available. iOS 15.1. Happening to some teammates as well. After restarting the device there was an ad, but shortly after it became unavailable again

[frosty kelp]

Same issue as above. No ads. Ads appear after a restart but disappear after one ad. On iOS 15.1. No VPN on. Country: Canada

[ripe orbit]

Game is now inaccessible after daily reset

[marsh hound]

😩

[fading osprey]

[charred prairie]

Broken ads since yday for DS

[sonic delta]

The physics of this game are a garbage , they only want our money and they will not fix anything because that way they make a profit with ads and purchases

[marsh hound]

Yes bri u r right

[subtle wolf]

i cant buy gallardo packs in store. it still says saleen

[drifting latch]

@feral delta gallardo packs aren't available

[analog slate]

Bruh imagine not having Gallardo maxed when there was LP for it and then a LP Hunt

[drifting latch]

my friend, where is gallardo packs for ds4?

[rancid gust]

Same issue at my end

[boreal crater]

Anyones’ phone heating up while playing?

[fringe gazelle]

I keep having random connection issues in the middle of races and the app crashes constantly on my iPhone 12 (iOS 15.2). It’s not my network because it happens when I’m on wifi and 5G and it doesn’t happen on my iPad which uses the exact same network. I’ve uninstalled and reinstalled the app many times already.

[analog slate]

Hello, for on purpose

[fringe gazelle]

Same ad issue now in MP

[cedar bridge]

???

[analog slate]

So… packs tomorrow right?

[uneven sage]

No Silver cars for me…?

[uneven sage]

P.S. Boing

[edgy apex]

intentional

[gaunt vessel]

Thank you

[umbral palm]

Nice. Now we see Gallardo packs but adds not working

can you do at least once to make everything work as it should?

[ancient cypress]

anyone in a club here?

i need club urgently

[ruby adder]

Check LFC channels

[ruby adder]

This is not problem, just you need $20k for Ds4 😂

[dull tendon]

The advertisement with this loading screen doesn’t load at all. I left it for 5 minutes.

[gaunt vessel]

Yeah you have to refresh the game

Is anyone else having connection issues in mp after this update?

[formal plume]

Was stuck like this for 15 seconds

[dull tendon]

i thought that was forza horizon 5 for a second

[mystic gust]

Why can’t I see all cars? This goes for other classes aswell

[white sequoia]

It’s because you don’t have a single blueprint for the car. Special cars such as a lp car don’t appear if you don’t have any blueprints for them. They only appear if you have at least one blueprint for them or if it’s possible to get blueprints like that divo

[mystic gust]

Oh thanks 😊

[white sequoia]

Np

[naive violet]

1st issue: how did I wreck there doing a 360 like everyone does everytime without wrecking?

2nd issue: respawn point is obviously flawed if I can’t take the jump

[naive sky]

it seems like Asterion epic import part does not appear in Legend Store

[drifting latch]

It doesn’t. It’s unobtainable

[naive violet]

When hitting <30% battery while playing A9, my phone now turns off automatically…
A9 obviously needs to much resources and power since latest update.
Before, I was able to play till hitting <10% without any problems.

[drifting latch]

happening to mac also

[ruby adder]

🤔🤔 Asteroin se car ?

[drifting latch]

I mean the epics are unobtainable

[sonic delta]

What kinds of physics are these?
Video games of the 80s?

[gaunt vessel]

If you go to career and enter an s-class season, you can see all the cars, same with any other class

[spare path]

Can we finally retire the helicopters in Scotland tracks?

Moving aerial chicanes are not a fun MP feature

[white sequoia]

I know

[dire vigil]

You say you made ds4 approachable yet i see the same impossible money runs? Did you guys even try this stage out before releasing it to us players? I have a max citroen and am manual and even im struggling, it is impossible w 1 star

Please lower the amount of sc u lose or atleast scale it appropriately to the maximum amount

@fringe lantern

[analog slate]

^

Some money runs were cancerous to be honest

[grizzled umbra]

DS4 broken. Meet qualifications but won’t let me race. Several friends have same problem

[drifting latch]

brainless devs

easiest way to explain

[karmic ferry]

I’m confused, it shows I can upgrade on the left, but I can’t

This is the final mission in ‘around the world’

[drifting latch]

star it up ….

that’s why the second star is there now

it wasn’t there before

it’s an indication that you need to star it up 🙃

[karmic ferry]

It doesn’t let me

[drifting latch]

that part i know, everyone whos realized is just waiting for a way to star it up as there’s no packs and no bundles

guess it’s just a waiting game as of now 🙃

[karmic ferry]

@fringe lantern or @feral delta any help?

[stable idol]

Any confusion???

https://media.discordapp.net/attachments/658037657577848908/923905537555447808/image.png

https://media.discordapp.net/attachments/658037657577848908/923905689116631050/image.png

[feral delta]

Corvette packs should be right next to those

[stable idol]

On first pic we can see Ferrari 599 but in description GL talk about Chevrolet Corvette

On second, in description there is Ferrari 599 but in the pic there is LaFerrari!

Anyone is confused???

[ornate oracle]

The new multiplayer mode is horrendous

[stable idol]

Agree

[analog slate]

Coding Department mixed stuff up. Prolly partied too hard

[ruby adder]

https://streamable.com/xvtb47

who wants to explain it !!!

🤬

[edgy apex]

you don't know that cops have guns?

[grizzled umbra]

You were getting away .. can’t have that…

[cosmic iris]

The game is still crashing. It happens everytime I launch it. Sometimes it happens, when I’m watching ad, sometimes at the beginning or at the end of the race. It’s random.

[cosmic iris]

Player ID: 3a7c78
Device: iPhone 13 Pro Max

[drifting latch]

The new career progression is getting complicated

Can we not bring back the old one?

I need lotus Elise to progress further

And I can’t get it for two weeks… i try day and night, play every D class race to get it’s cards

Refresh legend store and always get in when legend store refreshes

It doesn’t work

Awh c’mon, bring back the old progression!
The game isn’t fun when we’re restricted to just one season

[tall canyon]

The servers are not working properly the past few hours and I have already restarted my phone twice. Phone is an iphone 13

Player ID: 5682

[marsh hound]

Server not working

Ehy

Why

[unkempt topaz]

Yeah

[marsh hound]

@drifting latch Server not working

Why

It's been 6 hours, the server is not working

@clever wind

@drifting latch

[analog slate]

I can play fine.

Restart the router

[marsh hound]

Everything done bro

Not working

[drifting latch]

So far we can't see any issue and it seems that most people are not affected by this. @marsh hound For further investigation, I suggest you get in touch with our Customer Care team https://gameloft.helpshift.com/a/asphalt-9/?l=en&p=web

And meanwhile, for everyone affected by this issue, please follow the steps from the pinned message 📌 to provide all the required information.

Thank you in advance 🤝

[marsh hound]

Thanx

Finally

Problem solve

[marsh hound]

Again same problem

[naive violet]

Car regulated -> required rank much lower
That doesn’t make much sense, right?

[azure cape]

So how do I complete the first task then?

[drifting latch]

Thank you @azure cape It's fixed now, but note that you might need to restart the game couple of times to see it.

[marsh hound]

@drifting latch please help me

[drifting latch]

Please follow the steps from the pinned message 📌 to provide all the required information or get in touch with our Customer Care team #👨💻-customer-care

[worthy edge]

A have a iOS club I can join. Want people that are active everyday

[naive violet]

#🍏・ios-clubs

[stable idol]

Hey, have you placed some explosive traps?

[lime cipher]

Exact same issue reappeared again (and restarting phone would make ads work once then stops working). Started around 2 days ago

[ruby adder]

Check my vid , game is crashing randomly and we don’t know still 🤷‍♂️

[drifting latch]

MP1 is dead
Bring back rush mode please-
Asphalt 9 iOS is dying
Percentage rewards possibly also improved on iOS - as much smaller player base than android - keep this in mind- or bring top 1/top50/top100/top500/top 1000 and so on for epics and other rewards rather than percentages for smaller platforms

[drifting latch]

@hidden galleon ^

oh already gone

oops

[lucid harness]

I’ve been dealing with this too, with every car so far. The problem outrunning the pack on long tracks. With no cars around, there’s no way to add +150 to the meter. Best I’ve found is never using nitro, except to smash into security cars. Even then, I sometimes have to drift pointlessly to let them catch up. 🤞

The problem I keep seeing in the later DS4 and Chiron Special Event is with “win the race” events and Stage 10’s “win with: … Alfieri” event.

In all these cases, I’m well ahead of the pack until the final 10-15% and then somehow two cars, spaced apart from each other, will magically double their speed and cornering abilities and very quickly close the gap and rocket past me. If you try to takedown one, then the other shoots past.

[analog slate]

it's about knowing how to drive the car. AI would purposely go slow at around the 75% mark or so.

alfieri is not one of the easiest cars to drive

[lucid harness]

I’m pretty good with the Alfieri, despite its weak handling. Not sure how you deal with these two “magic” cars. Can’t seem to outrun them, nor take them both down.

[white sequoia]

Bruh wrong rewards for mp

[drifting latch]

skill issue

[analog slate]

They’re rotating pool

But that is strange why it’s not Zenvo

[honest forge]

I brought the Black Friday legend pass, and I finish all the tiers, where is the discount for this season legend pass?

[naive violet]

The discount is only for bundle pass.

The only benefit of bundle pass compared to regular pass is unlocking reward tiers 1-15 instantly.
Since you’re at tier 23 already, there is no offer for (discounted) bundle pass anymore

[honest forge]

oh ok

my friend is in tier 15, why does he have the discount?

[naive violet]

Thats a discounted legend pass for those who never purchased a pass before

[naive violet]

Did he claim all rewards for tier 1-15?

[honest forge]

yes

[honest forge]

but he purchased the black friday legend pass also

[fringe gazelle]

GL are you going to fix this?? Should I wait to claim my MP reward and get this instead of the cars that were in the milestones??

[warped portal]

Game still crashing all the time

I have played pretty much since the game’s release date and had never experienced crashing until the latest update.

[flat garden]

Will the heat issue ever be solved, or is the part time developer busy with vital new emojicons and decals ?

[naive violet]

Server down, can’t login to the game for 20 min now

[fading osprey]

F

[sonic delta]

1 hour server down
Good work GL 👏

[fading osprey]

[chrome iris]

Still stuck after one hour

[hollow coyote]

2 hours server down @fringe lantern @sullen raven @feral delta

[sonic delta]

Yes , 2 hours

[analog slate]

Bruh y’all can at least touch some grass instead of slaving the game

[slow chasm]

🤣

[ruby adder]

2 hours enough for threading

[cobalt valve]

Hey guys I always get this issue when I try to play multiplayer…I’m on Wi-Fi have even disconnected and reconnected and even tried vpns and fully reinstalling the game but nothing works…any solutions?? 😦

[earnest raptor]

This shouldn’t be tolerated anymore

You need to setup something that triggers these names to be moderated or changed

Photo provided by @grizzled umbra

[velvet holly]

@fringe lantern @devout epoch @feral delta @drifting latch
I understand that I may be banned on the server, but I must attract attention ⬆️

[feral delta]

This shouldn't be a problem any longer

Meaning, it has been solved or will be resolved soon

Thanks for your reports

(I'll delete your screenshots due to the offensive nature of the player name, but thanks again)

[grizzled umbra]

It hasn’t been solved, he merely added “orphan” in Chinese.

@feral delta

Teams / Captains should help in policing offensive names. If they tolerate offensive names, they should receive ban

[feral delta]

I'll note the feedback, feel free also to send the suggestion through #758350934983442473 as it might be picked up for Asphalt Board

[umbral palm]

@feral delta why does komunkat assume it's our fault? maybe add information "service work" or something like that

[feral delta]

The game is just asking you to make sure there are any issues on your end, as that will always be the fastest solution possible.

But of course the connection issue can happen for several reasons

[woven yacht]

I have random game crashes while playing MP. Lost so many points.

[drifting latch]

Is it the ghost slipstream or the phone overheating issue itself is not fixed yet?

[umbral palm]

GL waiting for repair itself

🤣

[ruby adder]

They are waiting for players to fix the game :))

[exotic lichen]

Very long to load the game since 30 minutes

[sly lichen]

I can’t see global announcements for iOS on discord.

[static crescent]

you literally gave the ss to @narrow lava , who gave it to me, and that is enough to prove what happened 🤣 .

[analog slate]

Wow almost 7 months bruo

[vital blade]

@static crescent you are making up alot of stuff bro, watch your mouth before you talk

[drifting latch]

Why do all races end 300m after the finish line- what is going on with the servers for the last month? Highly irritating

[flat garden]

Its a jungle out there

[trim forge]

no wonder my phone gets hot

[umbral palm]

it is made for you so you don't get addicted

[analog slate]

Made so you can touch grass

[trim forge]

i don't play that long

[static crescent]

aight im sending you the proof in dms

[hollow coyote]

@fringe lantern Issue on SCG 007S GP rewards. They said 4th, and I got 5th place rewards. Can it be fixed to receive the 4th place reward instead of 5th place ?

@feral delta @sullen raven @clever wind

[drifting latch]

@hushed plover this guys

[hushed plover]

When there is a tie then ur ranking is based on ur qualification rounds time , so u had a slower time than the 4th guy and thus ur position shifted to 5th

[naive violet]

But then it should show „5“ on the right part of the screen as well 🤔

[hushed plover]

Must been a glitch , tho he got the rewards

[crisp umbra]

anyone else dealing with the problem where you randomly get kicked out or it’s just me ?

[halcyon whale]

why is this happening in MP? most annoying thing ever

[zenith solar]

It happens to me as well

[rugged dome]

What happened to my lengend store?? There were no Huracan bps in the last 3 days
Player ID: 20574c5

[crisp umbra]

oh ok

[naive violet]

Why should they appear regularly? BP come randomly

[primal solar]

SE stage5

didn’t get the rewards, happened twice already!

[elfin rampart]

Is your Zonda 2*?

[primal solar]

ohh thats what i was missing 🤦‍♂️

than i can stop wasting race tickets now lol

[naive violet]

Please get cars with same rank in a fixed order.
Gt12 and apex
918 and vanda
Senna and veyron
Probably more…

They’re in different orders in garage and in event race car selection, sometimes even difference in garage itself (see video)

[warped portal]

Game crashing all the time, most frequently at the start of TLEs. Wasting fuel and tickets all over the place.

[lone vine]

All my cars are out of fuel since yesterday. Countdown timer is on 15:00min stopped. Anyone help?

[naive violet]

There is 1 fuel available. Press the > to start refill

[lone vine]

I got it, but I’ve never had to do that. Thank you anyway

[naive violet]

Refill starts automatically when all fuel is used.
All cars get complete refill when you don’t log in for 8h.

[amber slate]

I have been answering from GL for 4 days for platform transition, but they are not responding, what should I do?

@drifting latch

Conversation ID: #1070309

[pulsar peak]

send in #834372976018325525

[amber slate]

K

[drifting latch]

👆🏻👆🏻👆🏻

[white sequoia]

Matchmaking is even worse than before

[analog slate]

Which is why it’s important to hit Legend earlier or else you’ll get this

[ruby adder]

@analog slate if you reach ll early, you can do nice reps all time , more credits

[drifting latch]

Not everyone is a no lifer to reach LL earlier. This Matchmaking is just bad and needs to be fixed.

[mossy spade]

Bruh
Not everyone is capable of reaching LL like already on 2nd day

[drifting latch]

can i make a funny montage out of dis

[halcyon whale]

Sure👍

[drifting latch]

Why is it so hard to fix matchmaking though?

[analog slate]

If you revamped the whole thing, Legend will be dead so as a result, they never fixed it

[marsh hound]

Game not open 😕

Again facing same problem

[stable sentinel]

BRO when i was racing on A9 my speed was slow

[drifting latch]

No. More people will reach LL soon and easily and LL will be more than alive.

[analog slate]

Think about the people who get there quickly. How are they going to get more points if it’s just 1v1 same opponent over and over again?

[drifting latch]

Well, if u observe carefully, then sometimes it’s 1 A class vs 4-5 S-class cars in Platinum so which league is emptier? Matchmaking is competitive illogical.

It’s just an algorithm which doesn’t make any sense

So it should be fixed and all races should be fair

[analog slate]

Meanwhile I’m getting 5-6 A vs my S Class LOL

Look at this and tell me what league is more dead. Note that they were all plat except for the other Jesko and myself

[amber slate]

I've been trying to reach you for a week. But there was no response to my e-mails, I wrote in the morning and wrote in the evening and did not receive any reply. How the hell is this customer service, you're going to transfer an account to your service like this. But you are not doing anything! ENOUGH!

[edgy apex]

#834372976018325525

[amber slate]

I was write my code

but no response 😡

[safe vault]

It was x2 pack each run , why you reduce it ,bruh

[naive violet]

It was 3 x1 packs when first GPs were released. Then they changed it to 2 x2 packs.
Now 2 x1 packs.
I guess that’s how inflation works in A9.
Less rewards everywhere

[echo quartz]

Yep, the nerfing of rewards is irritating, they will probably say it's not an issue and direct you to the suggestions channel where nothing is done

[drifting latch]

Relay packs of Zonda are also nerfed

[sonic delta]

Fix the crazy Hypercoupe physics @feral delta

[ruby adder]

Next time : 1x1 Gp pack
Best gl reward :))

[amber slate]

I'm sending a conversation ID on Gamelof but no one is answering why!? I've been trying to reach you for 2 weeks!

[primal solar]

Is it a new FEATURE that the game crashes consistently while handing out rewards?

[winged bone]

Lost by a van 🙃

[stable sentinel]

BAN

[edgy apex]

Unskippable ads. pressing x button doesn't close ad

[drifting latch]

Take screenshots and post in #🍏・ios-issues

[fringe grail]

So what’s the deal with no Scotland races in mp? Multiple people on my team have yet to find them from last week missions. How can you play 50+ races and see none?

[ruby adder]

@fringe grail your teammates have to play more mp1 & mp2 , slave like a dog

[white pond]

@fringe grail your teammates have to play more mp1 & mp2, slave like a dog

[fringe grail]

We are playing 10k rep a day

[analog slate]

They’re easy to find for me

Gotten a lot yesterday

[warped portal]

One strategy that some people use for these is: wait until a new MP season starts (tomorrow morning for me) and then disconnect every race until you find the track you need. When you are “Unranked” (i.e., haven’t completed a race in that new MP season), your rank cannot be impacted negatively.

[plucky oyster]

Furious BassicDreamer#9182 has been warned

Reason: Bad word usage

[fringe grail]

I know that, the ability to find a Scotland is still 0

[ruby adder]

@analog slate imagine finished last missions in 1 hour
I guess @fringe grail is noob or don’t know “ how play A9 “

[analog slate]

I alr complete the mission so I don’t see problem

[analog slate]

Imagine not being able to find it when it just means to play more

[fringe grail]

140 plus cars and over 100k tokens. And you think I’m the newbie? You’re laughable. I open the race and quit if it’s not Scotland. Do this 50 times in a row and none show up. If you’re not a dev or admin, I don’t need your input.

[analog slate]

I’m at 135 cars and I’ve gotten the maps. Maybe you’re not playing enough to simply put it. Why bark when not playing game long enough when free?

I’ve gotten Scotland like at least 7 times yesterday so it’s not 0% chance.

[ruby adder]

@analog slate now 140 plus car and 100k tokens turn to garbage with unskillful player

[drifting latch]

Sometimes it happens bro. Just play normally and Scotland will appear soon.

[vital blade]

skill issue

[white pond]

I did it for 4 accounts in one day I think you just not playing 😂 in fact I just got the cave now 30 seconds ago

[white pond]

And fyi you can be a noob and spend tons of money this does not validate your point whatsoever lmao

[ruby adder]

A noob is always a noob , facts :))

[marsh hound]

@clever wind

@sullen raven

What is thi

Server problem

??

[fringe grail]

I think you should take your tiny Johnson and go back to your corner with your bottle of jerkenz and do wha you do best bro.

[white pond]

Shouldn’t it be the other way around? I always see you 8th/8th while I’m first, I bet the mods would be more than happy to ban you from this server with this kinda attitude

[fringe grail]

Hey speaking of Cave, I saw the video of you yelling into your wife’s cave and listening to the echo’s. Btw how to you two do it with so many fat rolls? Sprinkle some flour down there and look for the wet spot? And as for last, didn’t come in last once.

Think I care about being banned, lol go for it. Wouldn’t be the first time

[white pond]

I’m glad your so salty that you think this, actually for all you know I’m too young to get married, and talking like this in a place where there is underrage people just shows how immature you are, go play candy crush maybe you’ll have better luck there, seems like candy crush may be the only success you’ll ever see in your lifetime.

[fringe grail]

So go cry to your mommy and tell her I melted you ya little snowflake. Can’t handle it, gtfo

[white pond]

Do you see me in here crying over a game cuz I can't find a certain map? No, so obviously you can't even play a game without crying about it lmao furious crybabies more like it 🙈💯

[analog slate]

Imagine barking that you can’t find map

[gaunt lark]

Lmao

[full phoenix]

Lmao

[shy herald]

No ads- really frustrating

No ads avl

[drifting latch]

some ppl are so toxic now-a-days

[static crescent]

.

[primal solar]

Please fix these constant crashes while delivering the rewards… really sukks to loose the rewards after a race.

[white sequoia]

Horrible matchmaking. Just fix the damn bug already

[analog slate]

Nice servers

[drifting latch]

Help! Why can't I connect?

[primal solar]

awesome, now you're even stealing race tickets and fuel with your perfectly timed crashing... 👍

[lucid harness]

It’s impossible to make it to Gold level in multiplayer when you keep getting matched against Class B cars. Twice in row now. At least let me play my Class B cars…

[analog slate]

Which is why you play it earlier

I only started it last weekend on midget acc

Or was it on Monday… don’t remember

[cunning urchin]

Sounds like a you problem

[primal solar]

Yeah tell me about it.

[flat garden]

Todo list: fix heat issue and random crashed
GL: Lets ad more decals and imojicons

[unkempt topaz]

…

[warped portal]

The worst part about that is not the matchup itself but rather the fact that you will lose points if even if you beat one or two of those cars.

[proven zenith]

@bright yacht 👍

[warped portal]

Adding toxic emoticons is part of Gameloft’s commitment to fighting cyber-bullying

[exotic lichen]

I’m alone getting lot of land wreck without reason since some weeks on MP?

[umbral palm]

[ripe orbit]

Re install game

[drifting latch]

How do I make iPhones bottom task bar not to constantly disappearing and appearing after touching? I see this happens only in this game. In any other game the taskbar just go grey

[analog slate]

Nah that’s normal

It’s just iPhone being an iPhone.

[white elbow]

Love this game

[white sequoia]

Cairo is not in multiplayer

[white sequoia]

Add Cairo to mp1 already it’s not there

[feral delta]

Hi, racers!

I hope you are enjoying the new update. I wanted to mention frequently asked questions that are common in the first days after the update.

Q: After the update my game is crashing/lagging.
A: Yes, it could happen during the first time after the update. However, if it's still happening after playing for a few days and your device meets game requirements, please contact our Customer Care team for further assistance.
**
Q: It takes longer to find opponents in the Multiplayer.**
A: It's a common issue in the first days after the update because you will be playing only with players on the same game version. Therefore, if you are have already updated the game it might happen that there will be not enough racers playing in the Multiplayer with the same game version.

if you will come across a new issue, please use this channel and follow the steps from the pinned messages to leave full information that would help to investigate this faster. For any personal assistance please reach out to our Customer Care team. Further details can be found in #👨💻-customer-care

I will see you in the race!

[echo quartz]

@feral delta There is a typo in the new career race 5, it can’t be done

[exotic lichen]

Sync issue ….. again 🤦‍♂️
Each time we enter a event with leaderboard taking few seconds to sync.

[ruby adder]

????????

I updated the game 3 times

[grizzled umbra]

After update, Game is losing network connection then rebooting in mp races. Come on GL

[sly umbra]

All versions of Asphalt have graphics tweaks, but why is the IOs version the only one that doesn't? for more current devices this is not a problem, but for somewhat older devices this is already a problem, in my case I have an Iphone7, at least for all the visual details and effects I deduce that the graphics have been automatically adjusted to the maximum, this causes a lot of overheating and lag, especially in multiplayer, can't play properly because of these annoying issues, being able to manually adjust graphics quality will increase performance and overheating will decrease, if any developers look at this, please, in an update not too distant Activate this option, I would greatly appreciate it

[fading osprey]

first time playing on ios always like this

look

[sly umbra]

I see, the only thing that changes in your case is the FPs switch, but that's because your device supports it, mine doesn't, that's why it doesn't appear, although 30 fps is more than enough, but being able to lower the graphics quality is what I need , as in andriod and other platforms

[fading osprey]

on iOS you cannot change the graphics of the game that happens only on Android window and Nintendo

[rugged dome]

Stuck with these synchronized screens in 10s each

[wind zinc]

The garage filter should have a option to order the cars by descending

The filter is still useless if I have to scroll through all my cars to get to my good ones

@feral delta

[spare path]

Player Id: d9d365d
iPhone 12, iOS 15.2.1
Device overheating is worse than it was before most recent British Season update. Even in low power battery mode the device gets hot after 2-3 SE races.

[umbral palm]

They repair overheating only 3 months. Need to wait xD

[ruby adder]

People have to touch grass :))

[naive violet]

Filter not working at all in Credit heist Event.
I select brand McLaren and set the check on owned, when clicking on „done“ it jumps to low d class

[latent dove]

Game crashes on my iPhone 11 Pro

[echo latch]

In MP2, after the update, nitro does not get refilled when you get knocked down

[white sequoia]

Cairo isn’t in mp1. I’ve gone through every map except Cairo please add it back

[exotic lichen]

Still wall issue with Chiron

[exotic lichen]

1+ minute to validate the weekly race

[warped portal]

I just tried a multiplayer race, and by the time it synched me to the race the other drivers were nearly at the finish line.

[hollow coyote]

@fringe lantern @sullen raven @clever wind @devout epoch This is unacceptable !!!! I lose my race due to synchronization part. It delays my start of the race while the other have already started. Pleases fix immediately this issue !

[lusty current]

I enter race 10-11 seconds after it already started 😩

[sullen raven]

@hollow coyote please check #🔥・hot-topics

[hollow coyote]

Ok @sullen raven But I have not seen the career issue on hot topics.

[sullen raven]

it's there:) here you have it

[rugged dome]

Sync issue too long that makes me force to restart the game
https://streamable.com/breuzf

[warped portal]

The problem is the hot topics announcement says that “certain menu screens” are impacted, but having opponents start a multiplayer race while you are still being connected to the race is not a menu screen issue.

[feral delta]

technically yes, as the screen that is causing the issue is the pre-loading one

but I get your point and it is a good one, I'll edit the text

[waxen oracle]

Just lost 20 rating bcs of synchronization

[plucky oyster]

Jimm#6376 has been warned

Reason: Bad word usage

[waxen oracle]

Wth shameloft

[hollow coyote]

Ok, that’s fine @sullen raven

[sonic delta]

I can’t play Mp after update

Why do you always give players problems when you release the update
Didn't you check?
It's a waste of time

[wraith geode]

Can’t check on club status 🙁

[signal palm]

Please FIX ASAP . All we are Same Problem here

[plucky oyster]

PEGASUS#3796 has been warned

Reason: Mass mention

[drowsy flame]

:wierdchamp:

there can never be an update where they don't F$#% up the game

.I.. GL

[naive violet]

Sync forever everywhere, the only things working are career races and non-LB event races (like hunt and car loot).
Everything else is not loading

[subtle wolf]

if only they played the game for 5 mins before letting people download it...

[drowsy flame]

What a $hi7 man🤦🏾‍♂️🤦🏾‍♂️

[flat garden]

Wauw this is a bad release, TEST the ******* game !

[drowsy flame]

they never do anything right, they go from bad to worse

🤦🏾‍♂️🤬

[subtle wolf]

and then they charge $1000s for cars like gemera

[drowsy flame]

Yes !!!

🤬🤬🤬

[flat garden]

You would think they could afford more than a part time developer

[drifting latch]

or at the basis, one with a functioning brain

[plucky oyster]

DRV4#1260 has been warned

Reason: Bad word usage

[unkempt topaz]

Check your game put some effort and money in buggy game

Lost points and fuel

[sonic delta]

And remember
We pay user licenses

[sly umbra]

I see that this synchronization problem is very recurrent and it is happening to many here, it also happens to me when entering daily events and it takes a long time, it can even be there indefinitely until I restart the game

[sonic delta]

All the time invested to obtain rewards is lost thanks to them
It's a waste of money and patience

https://tenor.com/view/abell46s-reface-joker-guason-el-bromas-gif-19021841

[subtle wolf]

i honestly wouldn’t mind if they don’t release new stuff for a season and just focus on fixing the bugs

[sonic delta]

https://streamable.com/2siblh

1 minute sync errors

My internet is good

[sullen raven]

LEGENDS, PLEASE CHECK #🔥・hot-topics BEFORE REPORTING AN ISSUE. IT MAY BE ANSWERED THERE

[flat garden]

And the game still crashes randomly, thanks for keeping that feature GL.

[mild talon]

wow so many hot topics , maby check team why all these mistakes , nobody can play and finish mp2 , are you gonna give me my credits and tokens iam missing out now ?

[stable idol]

Is impossibile to play, this issue don’t give the possibility to maintain top 100 and get 20k milestone

[stable idol]

No guys, not in this manner!!!

I started 8 seconds later my opponents and I lost 20 points!!!

[stable idol]

28 seconds after my opponents

[vital cave]

Is anyone else playing with a controller (TD) on iOS experiencing that the camera view zooms in/out a bit when eg. activating shockwave? I have the camera set to fixed but feel like the zoom pumps in and out every now and then.

[warped portal]

I don’t have that issue right now, but I had it a few months ago. I changed the view to Close and then back to Fixed, and it corrected itself.

[haughty shoal]

was this fr intentional

ig ill download hacks now1!1!!11!!11!/j

[short plinth]

Some of the car signs in the car filter have a low contrast to the background and are hard to see🧐 such as Koenigsegg

[neat isle]

got the race time glitched, IS THIS EVEN POSSIBLE TO BEAT xD 😂💀😭

oo this has already been addressed in the #🔥・hot-topics channel oo okay

[tawny sierra]

now legend pass issues!

[edgy juniper]

This happens whenever I open up the ranking or club page, and usually it won’t be loaded no matter how long I waited

[tawny sierra]

Too late. Hope they activate it later

[naive violet]

It’s not even available yet 🤔

[jolly frost]

Cannot play TLE, constant synchronizing

[novel silo]

Sort the sync out!! i cant even open the game and navigate. Wont risk trying to buy LP with it like this.

[noble sleet]

Thank you, dear developer, for not letting us be disappointed in your ability to make the game worse with each update! 😂😂👍

[forest folio]

facts

[drowsy flame]

what's this ? the sync season or what ????

Bruh🙄🤬

[glad finch]

when will this stop syncing?

[drowsy flame]

No idea men

But bothers too much and does not let play

[steep meteor]

british sync season

[drowsy flame]

100%

[thorny warren]

Waiting forever ..

[steep meteor]

Free nuke

[grizzled umbra]

Sync issue much worse today ruining every race -

[drifting latch]

I’m playing with my iPhone XS Max my internet connection is good why I keep getting ?

I did another race same thing

[fast charm]

What in the hell is this ???

And then Multiplayer loads for a long long time… everyone finished the race b4 I’m loaded into the race… this is annoying

[shy herald]

They should extent MP 1 week

[noble sleet]

This is one of the best updates I ever see pal 😂😂

Seems like GL has no idea what’s the release testing means 😂

[fast charm]

🤣🤣🤣 it’s as though they are smoking crack over there… very poor team 🤦🏼‍♂️

[quiet atlas]

There’s multiple sections for the same brand In the car filter feature

[novel silo]

This is just a joke now, no chance of finishing Mp2 for the final rewards. Every time i open the game and try to navigate it just says syncing and i have to quit!!! Come on sort it out guys.

[inner aurora]

WTH GL?

[novel silo]

Yep still not sorted that either as well as a list of other faults.

[inner aurora]

Yeap, new season without the problems? Impossible for GL

[unkempt topaz]

@drifting latch only 100 tokens demand 1000 tokens there are so many bugs. They just released new update without testing

[proven zenith]

And GL won’t even give 10,000

It might make them go bankrupt

[empty geyser]

Plssssssss fix right know I lost like -50 points cuz of this a new got demoted to gold

[unkempt topaz]

@proven zenith who cares if they can’t keep there players base happy who invest time and money in there ____ product.

Do you think they are going return money they earn from us…. I don’t think so.
Not single acknowledge is given from them about what’s there plan to fix this issues and how long it will take them to do so..
Why every update bring more and more bugs…

Let the players alpha, beta tests the product before release.

[ruby adder]

@drifting latch , @proven zenith , @unkempt topaz

I can’t see 10.000 tokens 😂

[flat garden]

GL #1

[unkempt topaz]

@ruby adder they fix bug or not lol

[gaunt lark]

they haven’t

[ruby adder]

No , the gifts to muted us

[naive violet]

Thats a joke, right?

Should be 100 token + 2 McLaren GT BPs, no packs

[steep meteor]

[flat garden]

🤥

[fathom heart]

bro

[unkempt topaz]

Thanks GL, I hope this is quick fix…. We are waiting for

[flat garden]

It shows how much out of touch GL is with the actual game

[subtle wolf]

lol they said this before the update

"a new coder"

[flat garden]

They found someone to blame

[subtle wolf]

#🔗・dev-chat-answer message

[flat garden]

https://tenor.com/view/first-day-homer-simpsons-gif-22702422

[unkempt topaz]

@subtle wolf They invest in “a bunch of other thing” which mean add more bugs and destroy game

And on top of that insult players with horrendous free gifts as compensation

[plucky oyster]

mid_night_purple#8899 has been warned

Reason: Bad word usage

[shy herald]

The “gift” is an insult

[latent dove]

This has been happening all evening and I can’t see this message anymore is did not even receive the gift again

[exotic lichen]

Ok s o some get x15 gt compensation and most of us just 50/100 TC, strange I think we all have same issues …

[proven zenith]

I think the least that they can do is give the British Season pass to all the players for free

Or will their bank account run low?

[ripe orbit]

In your dreams… that’s not possible

[proven zenith]

Just a wishful thinking

[halcyon hatch]

Gift is a joke

[grizzled umbra]

Sync issue much worse today - ruining every race.

[proven zenith]

What happened to the progress bar for milestone rewards??

[uneven veldt]

Been two days now. Haven’t been able to play even a single race
@fringe lantern @drifting latch @drifting latch

@feral delta please look into this ASAP 🙏🏻🙏🏻🙏🏻

[novel silo]

After not been able to play for over 18hrs due to sync yesterday this morning it was fine and no problems, i thought great so bought the LP then now for past hr im not even able to play any events or navigate again and have to force quit. I want my money back!!!!!!!!.

[fast charm]

It’s why I haven’t bought the LP yet… until this rubbish is resolved 🤦🏼‍♂️

Poor just poor

[stiff drum]

https://youtu.be/VmaKE4UGM0g
Before the MP race starts, the synchronizing started and kept showing for a long time, then somehow I started the race 38 seconds later than other players.

[ruby adder]

Don’t ping them , they are threading each other’s :))

[proper patrol]

Pls fix this 👆

[naive violet]

No position!

[knotty hemlock]

New one 😒

[lost bronze]

Sync ahhhhhhhh fix plz

[mellow hound]

[shy lance]

Reputation points won't add up. I've been playing SE, daily events and multiplayer and still my club rep is 0.

[dusty finch]

Club rep points not working

[naive violet]

Rep points not counting
Sync everywhere taking minutes
Lap times not synced with LB
Poor compensation

Should I go on? This is by far the worst update ever only speaking about the games performance.
New content could be good if there wasn’t that much p2w

[stable idol]

What do you do GL, the synchronisation is show, Nitro after kd isn’t to max and bot game is off

[subtle wolf]

cant even play the emira race

[hollow coyote]

New issue @fringe lantern @sullen raven The earned RP are not counted after races 😦 Normally, I should have reached 1k.

[ruby adder]

Guys touch grass, who’s care players :))

[naive violet]

Everyone is facing the same issues. So give same compensation to everyone.
Gacha packs are NOT THE SAME COMPENSATION!!!

Either those packs should have exactly the same content (BPs) for everyone or give guaranteed BPs for McLaren GT!

[honest flax]

With the current state this game is in, it’s impossible to reach all (or any) Milestones
The required rep for the club Milestones must be lowered as part of the compensation

[quaint summit]

Rewards are insulting and yes, they should have held off the new season until the known major bugs were fixed. However, there’s not much point in more venting until next week - GL will all be home for the weekend in a few hours.

[naive violet]

Leaving the game like that for the weekend is definitely not acceptable!
They had 3 days to fix it after releasing the update, now they need to work night and day to release the fix asap!

Other game companies have competent coders and quality management. GL has… some persons who try to code and hope for the best

They take our money but when it comes to give something back (a stable running game, compensation,…) they show nothing but pure greed.
Compensation is worth like 0,01€, we spend 10€ on the pass and more € on other bundles.
How is that a compensation?

[quaint summit]

Bugs and GL have gone hand in hand but Vivendi has taken it to a whole new level.

[upbeat elbow]

Same

[quaint summit]

Do we really need every one posting the same screen shots. I would have thought we have our own to look at.

[shy lance]

First day after the update was fine, this synchronization issue started to appear one day after the update was live, so it's kind of understandable their developers and testers missed it. What's inexcusable is that they don't have a fallback plan, there should always be a solution to bring back the previous version (without SE, new cars, new tracks) and allow players to play the usual MP1 and recurrent daily events.

[short plinth]

Some players were unable to enter the grand Prix ，Popup window shows“You cannot use this feature due to age restrictions”

[quaint summit]

Yey! A new screen shot. Boo, another bug.

[rugged dome]

Sync issue right after logging in

[quaint summit]

Go on. That’ll be news to most.

[wind zinc]

Can’t play the elite a event

Won’t let me past the sync screen

[primal solar]

LP refund please until you fix this crap... AND let me keep the pass as compensation!

[fast charm]

I’m hoping y’all will pay the tokens I’m missing at this point… can’t play at all…
Even the weekly events… y’all better pay

A class weekly

[short plinth]

New bug：reputation cannot be accumulated, which causes club rewards to be ununlocked

[fast charm]

And the Normal 60tks

[primal solar]

its just a game to me... at least give the money back if you can't provide the features advertised... i don't have to play this, its just entertainment 😂

[visual ginkgo]

Really agree with you, this is what a mate got https://media.discordapp.net/attachments/642359824344154165/941412320536576040/IMG_0980.png

[primal solar]

congratz!

[visual ginkgo]

It’s not me, and having different reward is really unfair

I got 80 red token

[quaint summit]

Congrats to the lucky dude, meanwhile 90%? have been dudded.

[rugged dome]

Now the synchronizing issue is way more longer than yesterday

[primal solar]

Anyone got GT prints from the compensation packs AND lost them again somehow? I got 3x today from the gift pack and when i started the SE hunt it showed 0/35

[zenith solar]

Nice, your rewards haven’t been synchronized

Currently I faced 2 issues:

In Emira event, when I want to watch an ad

2nd is related to reps:

I have only 72 reps but I did several races in SE

[fringe grail]

So we can’t get in to play and you compensate us 10,000 credits and 2 useless card packs???? Credit heist alone is almost 500,000 credits we can’t play and lose 60 tokens a day!!! What a joke!!!!! Leave things alone for a change!

[primal solar]

and they'll just disappear into the weekend in a few hours...

this will be a very looooooong weekend 😂

[primal solar]

a workaround is to watch the ads in the SE for ticket refills

[zenith solar]

Yeah, I found that way too

[fringe grail]

Not to mention we have an event which is only going for the weekend and a gp! How the hell can we play! And your comp is 10,000 credits?!?!? What a joke

[proven zenith]

I hope they extend the times on LB events like the Hunt Riot

[primal solar]

isn't it obvious that they have to reset the season at some point?

If you have bought a LP and can't use the benefits, just request a refund... hurts way more than alle the words you can put in these channels here 🤷‍♂️

[azure cape]

Sorry GL but the compensation packs aren’t anywhere near the compensation we should be getting, the disruption is more than a little trouble it’s a major disruption and I’ve been unable to play the game at all since 9:00am UK time, every time I click on anything I get the message no nothing ever clears. How about some car keys as compensation, for me the Tuatara would be sufficient, especially as I have paid for the legend pass.

[outer wolf]

No confirmation by A9 server problem , especially for ios

A9 server room rental

[ripe orbit]

I cant even access my club screen

[mystic pond]

Pls I need to play I am bored….

WHAT WHY ITS NOT SOME GAMBLING GAME pls game loft fix this issue I love your game :(

15

Like why it’s not gambling

I can play in the past

Idk why now cannot

Someone is going to get fired

[empty geyser]

i can’t play MCLAREN GT event

[jovial horizon]

Is anyone else have synchronized issues

[zenith solar]

It takes ages for me to access to this page and I cannot access to club LB or team members

[zenith solar]

Everybody

[drifting latch]

We're applying first fixes right now. Can you restart the game and tell us if you will still get stuck with the synchronization issue when you start the game?

[mystic wharf]

Seems to fix tle

[drifting latch]

@drifting latch can you try to close the game, wait 1 minute and try again?

[shy lance]

Waited 2 minutes then started the game, login synchronization lasted less, but club menu or ranked daily events are still freezing on synchronization.

[drifting latch]

Thank you for checking.

That's a good sign, that it's slightly better, in meanwhile we keep working on improving.

Thank you. Yes, unfortunately it's still there, but we're working to fix it completely.

[proven zenith]

Hope the fix comes out soon!

[marsh hound]

How to play Asphalt 9 with Synchronizing🤣

[drifting latch]

@drifting latch opened game now and NO sync

It’s better

[short plinth]

I think it's just a coincidence.

[marsh hound]

Lovely

[drifting latch]

yes, unfortunately it would still happen in other places, but we're working on fixing it completely.

[short plinth]

This problem makes the game experience very terrible.I hope your team can understand the player's feelings and fix it as soon as possible.Thank you

[proven zenith]

So, you just close the game and wait. 60 seconds?

what about playing LB events? like the Valentines day event and the Car Hunt Riot?

[drifting latch]

It’s comes and goes- 2nd time sync was there again

But definitely a partial improvement

Maybe it helps slightly on doing basics such and BP hunt and so on

[rugged dome]

Literally every LB events are so hard to play with big synchronizing issue now

[short plinth]

Synchronization issues mainly affect events that involve ranking，Car hunt is not be affected seriously

[knotty oxide]

Yep mainly mp and club info displaying

[winged bone]

Cada 10 segundos pasa esto. No se puede jugar

[ornate oracle]

This game is just a joke at this point

[subtle wolf]

the sound is not playing when people get kded or they wreck

[honest flax]

Mp2 doesn’t show up for me

[drifting latch]

Hello team, getting this error when trying to refill gas.

[flat garden]

Dont refill in the special event

[ruby adder]

Game over , congratulations all , nice slave 😂

[fringe grail]

New hell, game just freezes mid screen

[primal solar]

also noticed this... seems like opening a ranked event on the rank rewards tab triggers a server request which causes the sync issue... could it help/fix to open such races with a different tab by default? @drifting latch

[fringe grail]

But Deniss there is an event that only last the weekend and you guys are telling Plato g it will be fixed next week. So we won’t get to participate and the only compensation GL is giving us 10,000 credits and two random card packs. We can’t even play the credit heist which is worth 40x what is being given

[plucky oyster]

Thunderbolt#2789 has been warned

Reason: Bad word usage

Thunderbolt#2789 has been warned

Reason: Bad word usage

[proven zenith]

[tired jetty]

I’m also missing MP2

[warped portal]

Some players on my team are not getting club milestone rewards. It says “All Milestones Achieved” on our screens.

[ornate oracle]

Basically, the latest update was absolutely ridiculous and terrible

[grizzled umbra]

Error in rampage

[tough rampart]

@drifting latch the reputation points are not showing in the My Club tab. It says 0 points for our club. Would all these points get lost until you guys put a fix?

[marsh hound]

Ticket refill error in Special Events

[mystic pond]

pls fix GP

[misty quest]

Impossible career race goal in British Tour season race 5

[boreal saffron]

I’ve done at least 7 special event races and only 2 against the mission

[plucky oyster]

dman#7672 has been warned

Reason: Bad word usage

[boreal saffron]

Y’all messing up left and right this is pathetic

[uneven saddle]

Why is my ipad not having 60 fps for A9?
It can run high end apps smoothly
But A9 is still at 30 fps capped.
Pls fix this.

[mystic pond]

what is your ipad modle?

[uneven saddle]

Ipad 9th gen
The prev gen had 60fps

[mystic pond]

then must be a bug or unfinish asphalt 9 settings

[uneven saddle]

After this update the game runs little smoother than before
But at some times it freezes more(like 20-15fps suddenly)

[uneven saddle]

My settings dosent have 60fps or graphics option

[mystic pond]

i mean that

gameloft havent added the modle support

maybe

[uneven saddle]

So will they add it in next update?
I mean for new ios device they add 60 fps in next/coming updates?

[mystic pond]

maybe

[uneven saddle]

Well i gotta wait for 2 months again then :/

[mystic pond]

maybe no

[uneven saddle]

Maybe no means like no 60 fps anymore or they will add it sooner?

I got confused at that sentence thats why

[mystic pond]

maybe they will fix loading issue and your issue

[uneven saddle]

Oh yeah
Hopefully they do that
Thanks for your help btw.

[lunar cairn]

I can't play mp and not even gain reputation points

[mortal hinge]

The club rewards are not available, only from 1.7 million rep onwards, but the club in only at 150k rep. I have been in the cloud since before the beginning of the season. This is only affecting some of the club members, but not all

[warped portal]

Same for my club

[warped portal]

Except all of my club’s milestones are grayed out

[lost ore]

Alle Abzeichen der Fahrer sind weg. Und wenn man die wieder befördern will kommt der folgende Fehler

[fiery prairie]

Same for me

[floral tundra]

got this when i had one fuel and tried to start race in the lotus emira event normally you get a popup to watch an add

[azure cape]

When is this going to get fixed?

[drifting latch]

early next week (i think) they said

[azure cape]

Thank you

[proper patrol]

MP 2 is missing - pls fix

[rugged dome]

No shockwave after being knocked is so annoying in this update 😩

[neon harbor]

New version tested on iPhone 8, iPhone 8 Plus, iPad 2018 have problem on using Ram issue need reboot device for release Ram.
iPhones 12, iPhone 12 Pro Max , iPhones 13 Pro Max, iPad Pro 2020, iPad mini CPU is very hot after play this version ON 15mins

[ornate oracle]

Bugs everywhere
Gameloft is so irresponsible for releasing an update like that

[ruby adder]

Finally everyone got ban 😂😂

[drifting latch]

it’s a visual bug

it fixes when they get ranked in mp1

[pastel isle]

My tilt to steer does not work

[dim crag]

I see every Club Members (not my club ) at Level 1

[flat garden]

In the endless amount of bugs, promotion of club members does not work as well 🤬

[tough rampart]

At least you guys see members in the club. My club shows no members now and our rep points are locked at 25k ☹️

[warped portal]

Yeah, and not getting the club milestone rewards is pretty annoying as well.

[ornate oracle]

Nothing’s working basically

[wide furnace]

@fringe lantern @feral delta Why I don't have MP2?

Does everyone have MP2?

[bitter viper]

Yes. We have MP2. Another pesky bug

[wide furnace]

😥

[noble sleet]

Nitro level disappears after kd in mp 🤷‍♂️

[drifting latch]

they did intentionally i think

[drifting latch]

if you had the senna gtr mp2 at first (which was an accident) then chances are that’s why you don’t have an mp2 currently. other players who had mclaren gt mp2 (the correct one) then they still have it

[noble sleet]

Rejoin ur team. Should help to get rewards below current club repos level available.

[noble sleet]

Same answer as above.

[wide furnace]

Yes, I played Senna GTR MP2 when it showed up but it not our faults. GL should fix this.

[warped portal]

No, it didn’t. But I should now be able to claim the next club milestone(s). I missed out on several rewards.

[noble sleet]

This is what I meant. Next rewards will becoming available. Apologies for my English it isn’t perfect to be clear for everyone 🤷‍♂️

[feral delta]

could you share your player ID?

[noble sleet]

@feral delta, can you confirm this is a bug or feature please? Thank you)

[feral delta]

It is not intended and the team is working to fix it

[drifting latch]

It’s possible how get the new record ?

[honest flax]

Having the same issue
ID 1e5b44

[warped portal]

How can I claim the club rewards I missed because of the errors in the game? Customer Service isn’t responding.

[flat garden]

Kicking members does not work either 😡

[forest bone]

@Dteam fix this bug

[stray swan]

No reward available until milestone 1.950.000 for one member of my team :/

[warped portal]

They should leave the club and then return

They won’t be able to claim the rewards your team already claimed

But they will be able to claim the rewards after that

[stray swan]

It is not fair, he was in the team at the start of the season. It is not possible to receive them despite everything?

[warped portal]

I agree it’s not fair. I left and returned to my club yesterday because I missed out on all of the rewards through 500K. But I was able to claim the 600K when my team got to it.

[drifting latch]

Who this guys ?

[flat garden]

Dunno, but it seem like you cannot kick members properly

[tough rampart]

Increasing by 1 everyday 🤣

[ornate oracle]

And it keeps coming lol
That’s just ridiculous

[naive violet]

Did you try to reinstall already?

[ornate oracle]

I’m afraid to do so lol

[jaunty beacon]

not level in club

[drifting latch]

@feral delta @fringe lantern I was trying to contact customer service but they didn’t help I have this issue with unclaimable club milestones since the beginning of the season certain amount of milestones is grayed like this even the once that we didn’t reach they’ve told me this will be fixed but even after updating nothing changes still have them grayed also I was in the club since the season beginning and didn’t leave cause that’s what they’ve told me in customer service

So please help 😭

My player ID in IOS platform
303739

[drifting latch]

I want my milestones at any coast I didn’t work for nothing

😡😡😡😡

Then what’s the point of joining a club at the first place

[feral delta]

@drifting latch @warped portal @stray swan @mortal hinge Could you log your details in this thread? #943478079668506624

[proven zenith]

@feral delta after the hot fix on iOS, the career season race now gives x2 blueprints instead of x5??

[fringe gazelle]

We are still not seeing promotions in the club and if I try to promote someone that doesn’t show as promoted I get this (even after the update)

Also, every time I change to a different app and go back to the game I get a connection error and the game restarts. It was common before but now it’s every single time.

[fringe gazelle]

This is what I get every time I leave the app (to answer a message or something else)

And this is just general feedback, but this new screw is not the best. Why did you remove the club rep info? That’s all we want to know. We are at 494K but the bar to next milestone is not showing anything.

[gilded pagoda]

Team is aware of this issue, it was not the focus in this week's hotfix but it will be adressed soon.

[grizzled umbra]

No mention of missing mp2 for some players in announcement

[warped portal]

The club progress bar is showing on mine.

[proven zenith]

What’s the point of having the car hunt event pack and the passport event pack if they don’t give any blueprints at all

[noble sleet]

Hi! Update with a fix installed.
Promoted Officers icons are still invisible 🤷‍♂️

[primal solar]

wow they changed rewards of all the races from 5x to 2x that sucks

[proven zenith]

And they wouldn’t want to even respond to something like that

[unkempt topaz]

Seriously GL, job is to fix the bugs not to nerf the rewards, all investigations was wasted on X5 to X2 bps in rewards 😑 we still have bugs… not sure you can keep your players happy… thanks

[bitter cradle]

Updated the game, and still cannot kick idle players from this club. No buttons to kick or promote appear. I am promoted.

[stable notch]

The GT MP week is coming to an end and I still have nothing.
Will this problem be solved?
Also because with the GP I will take it to the max and not having taken the epic bothers me a lot!

[drifting latch]

why is this happening

i saw

hot fix or something

i guess

but i can’t read english that much

that time my language was english

so i couldn’t read the message i have to read

so

how i fix this thing

[rugged dome]

Not a good D class car hunt but needs 3 tickets? bruh

[warped portal]

Agree completely. And they ask us to be respectful here. What about respecting your customer base? Because you fixed your own tech problems, you “reward” your loyal customers with more ad-watching and fewer opportunities to play the game? That doesn’t make sense.

[proven zenith]

i feel like we are their enemies

[drifting latch]

3 tickets is slowing becoming the norm now. Rewards are nerfed and efforts to get them are doubled.

[unkempt topaz]

Thanks for this GL, please consider similar gift in future. appreciate this

[proven zenith]

What’s with this orientation??

Ads are also playing in this orientation and I’m unable to close the ads. I’m having to close the app and open it again

@feral delta

Not sure why is this happening

[drifting latch]

is your orientation lock on or off?

sometimes that’s why the screen shows as portrait or landscape but i don’t think that’s the reason here

[proven zenith]

It’s on

[drifting latch]

weird

never seen that before

usually when ads display vertically it’s cause of my orientation lock

[proven zenith]

Rotating the phone at that point did nothing either

[rugged dome]

@feral delta How does this happen in mp1 at the beginning of the race? Where’s a ghost time?
The huracan just pushed me out of the road within about 10s at ghe beginning. Did u guys reduce a ghost time of mp1 or is it a glitch?
https://streamable.com/i618xv

[drifting latch]

car didn’t push you, it’s where you drove on that elevated surface

maybe if you turn off touchdrive, where you drive isn’t an issue

[rugged dome]

It happens sometimes bro, not only this race, watch closer

[drifting latch]

it’s happened to me countless times myself when i try to take a tighter line, i know exactly what happened there

maybe if you turn off touchdrive, you can blame that on yourself rather than the game

[rugged dome]

I don’t play touchdrive, wdym turn it off lol

[drifting latch]

then why is you driving td lines in that video

same as when i see you in mp

[rugged dome]

Are u trying to arguing me? I don’t even know u. I’m just doing my job about reporting issue

[drifting latch]

trying to argue and telling you the reason as to why your issue is happening are 2 entirely different things

[azure cape]

Now what’s going on, restarted iPad, can get on to the internet easily and this keeps happening….

[drifting latch]

Server is down. Wait for some time

[mossy spade]

The game crashes more often currently, i had
•2 crashes in mp pre race load
•one in GP official run
in the last 2days

as well as a few ones after a race
in recent days

[primal solar]

I have these on a regular base. The ones i like the most are crash at race start which wastes your fuel slots and race tickets.

The other classic is crashing right after the race while the rewards get assigned. Not sure which one is more annoying.

[uneven saddle]

When will you Fix Lag Issues on my IPad?
Been more than a month and still not fixed.

[jagged cosmos]

i cant stop

my game keeps crashing and i cant even get close to ll

[jagged cosmos]

it will nevers top

stop

[mossy spade]

Possible reason could be
•storage ( because when its pretty full, the game may have not full amount of working space-> lags)

[umbral palm]

@feral delta when problem with overheating phones will be resolved? We waiting two months? Really?

[uneven saddle]

Nope i have a lot storage

[mossy spade]

then apart from maybe internet connection cant help ya further sry

[uneven saddle]

Well thats also working fine lol

[warped portal]

@feral delta I waited a few hours, but my club rewards are still not claimable.

[drifting latch]

Same

[thorny warren]

@feral delta @sullen raven i am having this issue from yesterday
My internet is good all my socials are running good but this game is stuck at this network status not syncing …
I even renistalled it but it didnt get fixed..
Please fix this asap

This issue is also in my windows acc too

[young crater]

i dont have graphics settings on my ipad why?

[uneven saddle]

Which ipad gen?

[young crater]

8

[uneven saddle]

Oh i have 9th gen and no 60 fps

[waxen oracle]

You don't have graphics settings on any apple devices I think

[waxen oracle]

Isn't optimized yet

Gl is pretty slow when it comes to optimization

[iron grotto]

I got a warning but nothing is loading

Also audio gets extremely glitchy at times

[drifting latch]

i was wondering why i didn’t get the tokens

now i see why

Yeah 🙄 someone is smoking 🚬 the good one

[uneven saddle]

Oh well
Gotaa wait then lol

[rugged dome]

Murciélago is not elite class C, also the GT4 Clubsport is no more elite class C?

[proven zenith]

[ebon wraith]

Yes, one in and one out

[plucky oyster]

EAGLES RACERS™#6652 has been banned for 1 day

Reason: Please don't use the issue channels to disrespect the team

[unban]

Banned until · Feb 26, 2022, 8:13 AM

[zenith solar]

Put back Gallardo instead of Murcielago (which is a B class car)

[stable notch]

Where did mp2 😅

[honest flax]

once again missing mp2
ID 1e5b44

[feral delta]

If you are missing MP2, please log your details here: https://discord.com/channels/464007189741305856/946718007407820830

[warped portal]

Customer Service just told me that if we left our clubs and rejoined to fix the club rewards problem that we won’t be getting the earlier rewards.

That’s really disappointing service. I earned those rewards with my club.

[tough rampart]

Same thing happened with my club. Our rep points were not moving and after the new builds we all got kicked out. We had to build the club again. We could only get 11 of our 18 members back. Customer service has no resolution for it.

[pastel anchor]

Is this just me

[stable sentinel]

How can I reset my age and data I tried gameloft support but it did not work is there anything else

[unkempt topaz]

Seriously, I was hit by helicopter in MP for no reason and in replay there nothing. What bug you guys put in this game

[dire cipher]

Как исправить данную проблему?

Второй день так.

[wicked wyvern]

speak english please

[jaunty glacier]

Many apple products in 2021 didn’t have 60. iPad mini 6, iPad Pro M1 and even iPhone 13 pro max. They fixed a while ago

[uneven saddle]

So will they fix this soon?

[jaunty glacier]

They should in the future updates

[uneven saddle]

Oh hopefully next one

[true ember]

I was playing asphalt 9 in my android and it was connected to Facebook but the phone got stolen so i got ios but when I login to my Facebook I can’t enter and play with my old account

How i can play with my old account again

[naive violet]

You need to contact CC

[crisp umbra]

I recently did a soft wear uptade for my iPhone 11, I had 44 cars but because of the software it was all gone

[edgy apex]

did you save via game center?

[drifting latch]

If Auckland can’t be removed from multiplayer, then can you guys at least reduce its spam, please?

[iron grotto]

Umm

I think I just got falsely banned

I have extremely bad ping

Another problem

I forgot my user ID

[rotund thunder]

Same here .. if u get any solution pls tell me how to transfer data

[tender flume]

I agree
Should give top speed tracks more often

[naive violet]

Why are those packs in shop?
Shop is way too full with things we don’t need for current events. It’s super annoying to scroll through 15 packs when there are only 5 for current events

[plucky oyster]

Thunderbolt#2789 has been warned

Reason: Bad word usage

Thunderbolt#2789 has been warned

Reason: Bad word usage

Thunderbolt#2789 has been warned

Reason: Bad word usage

[jaunty glacier]

Me too

[flat garden]

Days without game crashes: 0
Days without heat issues: 0
🤯

[tough rampart]

Game has been crashing so many times. CC wants Analytics Logs. There is no logs for Asphalt9 on my phone since January 14, 2022.

[marsh quiver]

I can’t seem to change my username or log in with my Facebook -.- can someone help me why

[white sequoia]

Huracan packs are missing

[safe vault]

Ad pop up after mp ,so annoying

[naive violet]

Why should there be huracan packs?

[rugged dome]

Mine had this pack in the shop, too. It used to be sold 90 days from 2 months ago, they wouldn’t remove if u didn’t post anything about this

[naive violet]

I think that’s the gold league pack.
Like there is Elise if you are in Bronze league (MP1), H2 if you’re in silver, huracan if you’re on gold

[white sequoia]

Problem with huracan packs?

[naive violet]

Huracan packs are not supposed to be in shop atm

[white sequoia]

Why

It had several days left and it just disappeared

[naive violet]

Did you move from gold to platinum or silver league right before it disappeared?

[white sequoia]

I didn’t move but I was already in gold league when it happened

[tepid yew]

Getting ads automatically after every race. Fix it asap!!!!!

[drifting latch]

What is this 😑 thanks for wasting my 2 refill tokens 😤

If you guys doesn't know what im talking about here is a video how it supposed to be

[naive violet]

@drifting latch it’s about the angle you hit the cop. Better stay left there to avoid him

[wraith geode]

Can’t play MP2 today

[safe vault]

Bruh ,stop spamming ad after playing mp

[drifting latch]

I was in shockwave this shouldn’t happened but thanks for the tips

[grizzled umbra]

MP1 no opponents found, or game gets stuck looking for opponents

[feral delta]

[Multiplayer issue]

We are currently aware of an issue preventing players from playing Multiplayer normally. Our team is now aware and investigating.

Thank you for your reports! 🤝

[worthy gyro]

Paid for a pack

But nothing came

[worthy gyro]

I’m reporting this issue to you Charlie

[drifting latch]

Phone heats up quickly after just 2-3 Mp races.

[flat garden]

Days without heat issue: 0

[safe vault]

How can we play jaguar mp when it just has 3 fuels and it also has star hunt and grand prix event

[short plinth]

The issue of MP2 missing seems to remain unresolved. Players who don't have Senna GTR MP2 still don't have Jaguar XJ220 MP2. Some of them did not receive any compensation .Pls check it and resolve it completely！Thank you

[dusty finch]

@feral delta mp2 missing again

[feral delta]

@short plinth @dusty finch a compensation for this issue has been sent now

[dusty finch]

Thanks

[short plinth]

Thank you very much！

[jaunty beacon]

player id :- d0b457

[naive violet]

It’s not really fair that those players who are missing MP2 get the epic for doing nothing while others need to suffer with empty lobbies, watching hundreds of ads an spend hours racing

[warped portal]

Unfortunately, this company doesn’t understand fairness. When the game was broken for over a week for every user, they gave some users 🎰 packs and others nothing.

[short plinth]

I have to explain it.First,the epic represents the apology to affected players.the problem hasn't been fixed for a month.I believe this has affected the game experience of these players and they are worth it.Second,jaguar has an epic hunt event Which players can collect most of the Epics the jaguar need,So the epic GL compensate does not significantly change the fairness of game resource distribution. I hope you can understand that.Thank you！

[umbral palm]

@feral delta do you do anything to solve the problem with overheating phones? you could at least answer. don't pretend it's no problem

[drifting latch]

now i wish my mp2 was missing

how they expect anyone to complete star hunt, gp, and the 3k for epic is beyond me

[naive violet]

Dont play MP2, you can get the epic much much easier from epic hunt next week

[drifting latch]

Why the Overheating issue is suddenly back?

[trim forge]

so you don't get addicted and go touch grass

[drifting latch]

[jaunty beacon]

please ad stoped my id :- d0b457

[pearl needle]

I think this might just be all devices

[edgy apex]

intentional

[feral delta]

Please get in touch with #👨💻-customer-care if your device is overheating, they will be able to request all the necessary information

[drifting latch]

I think it’s a common problem Charlie. We are all facing it. So, please provide any information here, if you have any that can help us all.

[loud shoal]

Help?

I need help!

I started playing asphalt it has been 2 years on a ios device… but the problem is that I have only logged in through Game Center and Apple ID but not Facebook…. so whenever I try logging into Facebook it takes my data to 0%.. I want to login through Facebook with the following progress that is currently on Game Center….so I can also play on android devices…

Please🙏🙏🙏

@feral delta

[tropic idol]

this is not a crossplay game. ands switching from ios to android is the most stupid idea for both gameplay and general usage

[loud shoal]

Yeah you're right...

[safe vault]

Why in all other stage there are 3 repetitive times for token ,but stage 3 there are only one

@feral delta

[feral delta]

this is as intended

[trail plover]

Hi help me I’m not able to log in with Game Center to asphalt 9

[wide aspen]

Anyone having issue with tilt controls? I’m swapping mid game between touchdrive and tilt and my device isn’t detecting the tilt? (iPhone 12 Pro Max)

[earnest igloo]

Hi 👋 I have the issue : Could not execute the action on the server (2)

with my iPhone 13 pro max and mi iPad Pro 2018 (l haven’t play for a while). I saw on Reddit that it meant that my backup was erased from the servers. So I would like to be able to log with the same Game Center account (and connect with apple) to be able to synchronize my new backup. Is it possible?

player id : e6040c

[earnest igloo]

@feral delta

[jaunty glacier]

It’ll be a glitch cuz I saw in yt comments one guy with android is having the issue. Reboot the phone and try

[tropic idol]

maybe bc its heavy

[tropic idol]

make sure that u logged into apple, game center and fb before ur acc resets

[tropic idol]

:weirdchamp: sao bn ngu thế bn ei

[earnest igloo]

I can’t log into Game Center and Apple, I have create Facebook account to save my new progress. So I want to save this new progress in Apple and Game Center

[tropic idol]

then just use that progress to log into game center and apple (in-game)

dont log into it outside the game

[earnest igloo]

When I log into Game Center and Apple with that progress I have the message : Could not execute the action on the serveur (2)

[tropic idol]

then idk

[flat garden]

Everybody has the issue, let your developer play the game for a few minutes, you might even test the updates before releasing them 🤬

[tropic idol]

samsung exynos moment

[latent dove]

You can’t do that you’ll have to contact the support to to switch your account to android

[dawn grove]

No keyboard support on ipad?

[short plinth]

@feral delta
【LP mission （episode 6）neveda hunted mission】
Some new players can not complete the mission because they do not have BMW i8 and Vencer Sarthe.The two cars are necessary to unlock the Full Throttle career Race 4 which is the only way to complete the Hunted mission.Can you change some conditions？

【The car filter】
Car filter hasn‘t worked properly in daily Credits heist event since the last update released.Please check it.

Thank you very much🤝

[verbal magnet]

guys I opened 10 Mclaren GT packs but I just earned 3 cards for MGT 😦

I lose my 750 jetons

[naive violet]

What did you expect? 30?
3 is the guaranteed drop for every x10 pack

[verbal magnet]

ok

thanks DOM

I never open agaın

I just do CAR HUNTS!

[pearl needle]

Is it normal for me to only get 918 blueprints in the legend store for tokens? I’ve seen other people get them for credits but I’ve literally never gotten them for credits

[edgy apex]

credit offers increase as your relative garage increases

[pearl needle]

So at gl15 I should get more?

[noble sleet]

Can’t login FB/Game Centre/Apple ID via A9 >> Settings >> Connect

[edgy apex]

yes but its like ~25%

[tropic idol]

maybe ur acc is underaged

[drifting latch]

Why are Buenos Aires tracks in MP when it was promised that you won’t add those cancerous tracks in MP?

[half agate]

İpad9 60FPS ne zaman gelecek 🙂

[naive violet]

English please

[half agate]

When will iPad 9 60 FPS come 🙂

[tropic idol]

depends on ur proccessor but it already gave u 60fps. maybe the stats are just 60hz refresh rate so u cant feel 60fps

or it has no oled screen so bad colorisation

[half agate]

The 60fps button is not yet available on the iPad 9. Available on older version iPad8s.

[tropic idol]

nah u cannot set graphics on ios devices

[uneven saddle]

Yea same probelm here

[tropic idol]

ios doesnt allow graphics settings

thats why no one uses iphone 6 for a9 now

and 60fps is automatically, depends on the processor

ios devices are in the highest end so gl made the graphics highest possible for their device

[uneven saddle]

There is 60 fps option for high end ios devices

[uneven sage]

Are these 4 “Burst Of Speed” events suppose to be here or not…?

[flat garden]

Sweet, heat issue has been solved in the new update.....april fools 😡

[feral delta]

yes

[drifting latch]

random identical rerun?

weird

[mystic pond]

yes but only fps

[mystic pond]

every time gameloft needs to update their game to get it you need to wait sadly

[tropic idol]

fps cannot be setted

device decides it

and u may feel 60fps without even knowing

[naive violet]

So you’d like to see other cars which you need to star up with tens of thousands of tokens?
Using same cars means many players can participate without spending tokens

[novel silo]

Since new Mp's started yesterday i have so much lag and every so often game just freezes and screen goes Black, anyone else suffering similar?.

[drifting latch]

No such incidents

[slow chasm]

no responsive steering, i try to steer but it just sits there and causes me to lose a race

[dawn grove]

is the second-to-last race on the british season in career supposed to be so difficult? The aston martin db11 one, the AI is a little too difficult to beat although the time is easy to beat.

[pearl needle]

Stuttering on iPhone 13 Pro, I’ve tried restarting my phone and even reinstalling, my phone is barely even warm.

[vernal hull]

magic keyboard?

[vernal hull]

seemed like a skill issue

[dawn grove]

yeah

[dawn grove]

nah, it’s just that the first flag is so easy and the second is super difficult even when your car meets the requirements

[dawn grove]

try setting the frame cap from 60 to 30

[vernal hull]

so u r noob