🍏・ios-issues

[naive violet]

That’s the regular pass, not bundle pass.
Bundle pass discount is 50%, you get this discount as pass reward from previous season pass.
Regular pass discount is random and can change from day to day

[hollow forge]

Regular Pass Discount 🔛🔝🔥

[lucid peak]

hello, i still have 3x 6x and 12x ads

[hoary swift]

So I was in the air but crashed? Anyone can explain?

[primal bear]

maybe the helicopter

[static warren]

Before I updated, I was in the middle of a Ferrari F50 sponsorship, but when I updated was gone and I can’t get any other sponsorships, it just tells me there’s an issue. It’s been like this ever since I updated the game, which was two days ago.

[vernal pecan]

Known issue, team is working on it

[glacial moss]

im not sure if its just my wifi or anything, but this has happened a handful of times and its ANNOYING. finished with 13:6XX but then its suddenly a 15???

[wide furnace]

@vernal pecan Hi Codin. Paying real money for LP was OK. Getting extra fuels plus some BPs and some epics was good to help make the play more fun and I was happy to pay. But paying for OC is really bad, it means that all the epics and gold cars that players collected in the last 4-5 years all went down the drains. Anyone can just pay for OC and overtake us. This is bad and this is why I stop paying for LP and will not pay for OC. I may not stay long enough to see A9 Unite. I’m not sure if GL still wants my money?
And I did pay a lot to get Devel Sixteen as well as other DS cars. So sad to delete the game and forget about the money I spent if nothing is changed from current situation.

[plucky oyster]

drs29 has been warned

Reason: Posted an invite

[hollow forge]

A Gold Overclocked Car is better then a only max. Star overclocked Car
Also, the extra Fuel and Blueprints for Cars are already good enough for me to pay

[wide furnace]

But now, for every TLE, every GP rounds and every car hunt riot, every players need to pay OC taxes on everything just to keep up others.

[chrome phoenix]

@vernal pecan My Elite Class A time dropped after event ended. Went from 58.0x to 59.8x. Same car. Bizarre. I went from 15% to 25%. Cost me credits which is fine but worth noting if this happens in another TLE with better rewards or for a GP.

[shy lance]

Devel missing from Elite class S

[torn socket]

I have the same issue.
@vernal pecan Kindly let us know once the issue is resolved. Thanks 😊

[vernal pecan]

The team is working on it. I'll let you know as soon as I know more.

[drifting latch]

Why can’t I do this? I own the beast X but doesn’t show in starway

[hollow forge]

No, that is not true, for the TLE, you don't need OC Chips, since even the TOP 5% are duable without OC the Car, for the GP, you can use the Free OC Chips you get from the Daily Event OC Chips Presentation Event, and for the Car Hunt Riot you can aslo do the same as with the GP.
I have enough for both every GP Round and Car Hunt Riot, so you should have too, and I haven't paid at all for any OC Chips

[hollow forge]

For every Stage you want to play of the StarWay, you need the same amount of Star on all of the required Car.
For Ex., for the 2nd Stage you need 2 Stars on all the required Cars.
So if you want to play the 2nd Stage of the StarWay, you need to get your Rezvani Beast X to the 2nd Star.
This counts for all Stages and all StarWays

[drifting latch]

Oh right! Ok thanks a lot

[shy lance]

Do you have enough for clash too?

[hollow forge]

[oblique osprey]

The honda civic r showroom shows a maximum of 121 conditions but has rewards that go up to 405 conditions. Why?

@vernal pecan ⬆️

[unreal belfry]

@vernal pecan Any update from team. I posted this earlier but I have feeling both sponsorship-issue and this may be related. My alternate account works fine for both.

I have issue with sponsorship too.

Not having ads and with recent nerf to credit heist credits …it’s becoming problem to accumulate credits now

[hollow forge]

I haven't seen this anywhere else, but the Stages I already completed in the last time are now show as completed on the pre-view, is this correct, does the Requirement save from now on when not completed?

[hollow forge]

Since the last Clash, it seems that inviting Player into my Club just doesn't work anymore,
and they just don't get the invitation, and I can't re-invite them, because I already invited them
And then I have to put the Club on Request

[cosmic flicker]

@vernal pecan random desync when finishing races occus often even thou connection is fine

[drifting latch]

Yes, if that wasn’t the most normal bug that happens

[wide furnace]

GL knows that you thought you have enough OC chips. So, while it costed 6 chips to OC a C-car in last GP, it now costs 8 chips to OC a C-cars. 😂

[plucky oyster]

black.shadow has been warned

Reason: Posted an invite

[shy lance]

@vernal pecan Saleen showroom event is bugged. Stage 15 requires 780 conditions to unlock, but the first 14 stages sum up to only 770.

[patent junco]

playing music with spotify with headphones, all game sound & music due to asphalt 9 trying to control all sound — iphone 15 pro ios v.17.14.1

[hollow forge]

Hello there Gameloft:

1. In the GrandPrix Packs in the Practise in the GrandPrix there are BluePrints for the wrong Car
2. From these Packs I've got 1 BluePrint for the wrong Car, am I able in to exchange the BluePrint to a correct one in anyway? I really wanna win this GrandPrix 🙏

[shrewd pier]

I’m having the same issue as the guy above me, and I also got a blueprint out of the pack for the wrong car

[strange kraken]

Help, I can’t find my game account and not able to login, I had used gamecentre,Apple ID, and Facebook to link my account but I stopped playing and now I’m back but the game is not showing my account

[unreal belfry]

@vernal pecan / @pallid prairie any update on sponsorship issue

[pallid prairie]

we're about to release the fix

just need a few minutes

It should be fixed by the end of the day

[hollow forge]

Hey @pallid prairie , is there anything else going to be fix today?

[unreal belfry]

Thanks @pallid prairie . Would it be app update or server side fix? Also I reported issue that I only get x3 ads is that also getting addressed.

[pallid prairie]

server

[upbeat elbow]

Played 1 round in Starway event and then it disappeared from events 🤷🏻‍♂️

[unreal belfry]

Thanks This looks to be fixed.

Any update on issue where some of us only getting x3 ads after update. (That’s still x3 ads only)

[pallid prairie]

What is your garage level?

[pallid prairie]

what else do you need fixed? 😂

[hollow forge]

There is the Showrroom Problem, where many Conditions are missing and therefor you can not complete the Event, as well as the Problem I talked about above.

[strange kraken]

Here's what i want fixed: can’t login into my account. The account was linked to my Apple ID, gamecentre and Facebook. I had stopped playing the game but after I have returned. The game is not logging me into my account. And logging me into level 1 new accounts. The account i cant find its account id is i-0cg30dc.

[unreal belfry]

18 (just to confirm others on my club with same garage level these works)

[strange kraken]

@pallid prairie

[plucky oyster]

qsanos has been warned

Reason: Posted an invite

[unreal belfry]

@pallid prairie / @vernal pecan Any update on credit multiplier ads issue. (I only get 3x ads )

There was question about garage level yesterday. My garage level is 18. However all of my peers in my club also are at 18 level and they don’t have this issue .

It’s not fare that others have better credit accumulation ads than some.

[strange kraken]

have you tried reinstalling?

[primal bear]

I tried,it didn’t work

[strange kraken]

made a ticket?

[unreal belfry]

Same here … reinstall didn’t work. And ticket was useless in this case … not a useful reply

[strange kraken]

I can’t login into my account. The account was linked to my Apple ID, gamecentre and Facebook. I had stopped playing the game but after I have returned. The game is not logging me into my account. And logging me into level 1 new accounts. And no response from cc agent it has been 27 hours since i made a ticket

[tardy path]

Happened to me years ago when I swapped phones. Never recovered my account and had to restart over brand new. If you know your player ID or in a club, ask your members for it. Contact asphalt 9 with your player id

[strange kraken]

i have my player id in a screenshot i told them in a ticket. but they havent even replied at all its fricking has been 27 hours

[strange kraken]

wdym with mine player id? i cant login into that account its sending me into level 1 accounts with differnt player ids.

[tardy path]

You dont have a ss or a club memeber you told your id to before? A record of it? Do you have your old id

[strange kraken]

i have all of social ids, i have a screenshot of my player id which

[tardy path]

So Contact gameloft with your old original ID, if they dont answer spam their text system

[strange kraken]

you mean by the website support?

[strange kraken]

i had already done that with the level 1 accounts id but ill do it with my account id now,

[tardy path]

Yea how are they going to recover your account without knowing your od

[strange kraken]

well i had told them my account id in the ingame ticket converstaion, they havent even replied yet and its been 27+ hours, both ingame and web

[tardy path]

Did they help?

[strange kraken]

the account was originally an android one but i transferred it to ios

[tardy path]

Before or after you lost it, like did you loose your account after transferring

[strange kraken]

i lost my account after months of my account being transferred

wait is this related to the reason my account is gone, what happened to these accounts?

well i havent made any account wipe forms, so i shoudld get my accounts back right? @vernal pecan

@vernal pecan its been 27+ hours and still no response from cc

[vernal pecan]

Response time can vary based on amount of tickets in queue, please wait, I can't expedite the process any further.

[unreal belfry]

@vernal pecan @pallid prairie sorry to ping again but I thought this lost in other conversation

[hollow forge]

Hello there again, the 1s Round of the GrandPrix Qualifications has started and I haven't recieved any answer to this ^^^^

[unreal belfry]

Ads issue is double edged sword (since the introduction of x6/x12 multiple, ads for 1st place starting gold league are disabled completely i.e. not even x3)

And now some accounts seems to be put in jail to not even have x6/x12 to make up for less ads . It’s like I should plan for 2nd or. 3rd position only :

[naive violet]

Bug is fixed, I guess you won’t get that BP converted to SC63 BP

[hollow forge]

Sad to hear

[plucky oyster]

vigilante0724 has been warned

Reason: Posted an invite

[strange kraken]

@vernal pecan I can’t login into my account. The account was linked to my Apple ID, gamecentre and Facebook. I had stopped playing the game but after I have returned. The game is not logging me into my account. And logging me into level 1 new accounts. And no cc agent has come in the ticket for the past 3 days

[vernal pecan]

I have already communicated that it will be replied to as soon as possible, I can't assist further currently. Please wait for a cc response.

[strange kraken]

Wow! Never made a request for account deletion. And now my account is gone forever for no reason

[pseudo turtle]

i finish condition for tokens, but only 10 no 25

[quasi verge]

Special events and club info are not accessible. I also do not have access to ads to refuel cars. Ghosts were also not showing previously in clash. Please investigate. Player ID : i-42553f8

No access to multiplayer and daily events either

[ivory cedar]

Conversation ID: #2994902 - Done what was suggested - Support email (do not reply) suggested: Let us know if you're still experiencing connectivity problems. I don't know how to do that without opening another ticket.

Problem:

I'm encountering an issue with my PS4 controllers while playing the game. Approximately 11 hours ago, around the time there was a server connection problem, my controllers began behaving unexpectedly.

I can switch from TD to MD by pressing the up button, but pressing it again fails to return to TD. Additionally, in MD, the steering toggle does not respond.

I've tried disconnecting and reconnecting both controllers from my iPhone and iPad individually, but the problem persists. This leads me to believe it's a game-related issue rather than a problem with the controllers themselves.

Any suggestions on how to resolve this would be greatly appreciated. Thank you.

Thoughts:

This is a Asphalt 9 issue. PS4 controllers work with all other games. I have two PS4 controllers and I have a problem with both when playing A9.

[hollow girder]

Can someone help me, my games progress hasn’t saved for when I re download the game, it just starts a new account for me. How do I get my old one back

Actually doesn’t matter I know what has happened

[tardy path]

You might just have to update, if thats not a option delete and redownload, A9 has been updating alot recently and when your on a older version of A9 it gets weird with events like these

[strange kraken]

same the td to md sometimes just works once, and my steering toggle do you mean the joystick isnt working, if its not go to setting controls and select something else than tilt to steer

the game automatically selected tilt to steer yesterday for me, and my joystick wouldnt work so i looked into settings and controls and saw tilt to steer option that uses gyro to control the car, which i liked better so i stayed. and tilt to steer/gyro is only available for playstation controllers since xbox doesnt have gyro

[pseudo turtle]

car is regulated, it stay at regulated rank so it’s normal that oc don’t work, because it will change car’s rank

[cobalt lantern]

Not getting extra credits ‘after’ watching ads @vernal pecan 😞

[olive apex]

I am having issue when watch ads after race the credit multiplier is not working its show 10X 20X credit and when ads get completed it’s not credited

[vernal pecan]

Can you open a customer care ticket and provide these details so we can take a closer look? Thank you!

[cobalt lantern]

Here’s the Conversation ID: 2997813
Same Issue. With x20 credits.
Fails for TLEs always. Works for MPs sometimes but that’s x12. Not x20.

[forest ravine]

Same here don’t have credits after 20x

[plucky oyster]

birdy02057 has been warned

Reason: Posted an invite

[mental marsh]

@vernal pecan Same issue with x20 credits, I watch the ad but it fails to govern me the credits

[unreal belfry]

Same issue that after watching x20 ad credits are not being granted.
CC ticket: Conversation ID: #2999089

[dawn python]

x20 credits is definitely bugged, waste of time

[drifting latch]

Yep 8x 12x 20x ads faulty not loading

[unborn tangle]

My game connect with google account but after installing game on iphone 15 plus i don't see any option to connect with google account

[boreal badger]

Sometimes when I watch an ad for tickets, the ad ends and the screen turns black but I don’t get the ticket despite ad ended.

[hollow forge]

Cross platforming isn't yet available in Asphalt 9, it will come to Asphalt 9 on July 17th
But you can do a one time Account Transfer
Contact Customer Care and tell them your request

[mossy spade]

The Bps are not getting obtained after completing the Showroom task

[vernal pecan]

if it's a rerun of the event restart the game and you should see the correct rewards

[mossy spade]

Yeah now its displayed correctly thx 👍

[vernal pecan]

np

[granite pilot]

@vernal pecan It’s almost 2 days that x20 is not giving the award after the ad

This is how it should look like after the ad
I open a ticket but CS team does not really understood that is a global problem that everyone in A9 is facing

[hollow forge]

Hello there, I've a Problem with the Showroom:
It seems that every already from me completed Stage from before has been saved as being completed, wich is good since this Showroom is a grind
But it seems the Conditions aren't saved and completely disappeared, making me unable to get the ~1000 Conditions I need, and I only have ~500 available

[modern quiver]

@vernal pecan 20x ads credit not received, I wrote to support but they are not helping

[vernal pecan]

The team is checking

[modern quiver]

Thank you

[sonic olive]

So I have the corvette grand sport gold maxed (upgraded fully 5 stars with every single EIP bought and installed) and this is the THIRD time an EIP for it has popped up in my Legend store. Will this ever be fixed?? iOS iPhone 12 Pro Max.

[vernal pecan]

you have extra EIPs in your inventory, sell them and this should be fixed AFAIK

[hollow forge]

Hello @vernal pecan , I am sorry for the ping and the repeated report, but I wanted to ask if the Team is aware of this Issue and if not, tell them in any ways, it was been there since the Seasons Update dropped, thank you

[vernal pecan]

They are aware

[hollow forge]

[sonic olive]

You’re my savior. Idk why I couldn’t figure that out. Nobody would give me a serious response either. Get some sleep when you can ☺️

[quaint cypress]

@vernal pecan Hey Codin. I know everyone has the same issue but yes, the x20 ad is bugged. Only the x20. Every other multiplier works.

[vernal pecan]

It's being investigated

[tropic cloak]

@vernal pecan Hey Codin, when I am playing the game, the first race(any game mode) loading time is longer than usual, and I checked my internet, it is okay, it already happened a week, can you help me report to Asphalt team?
Thanks

[naive violet]

I get double milestone animation in MP2 since latest update.

x20 ads still not giving credits after ad finished

[wide furnace]

Hi @vernal pecan With 4 more rounds of GP (about 8 days), we won’t be able to get key in time for this rewards, right?

[upper cobalt]

it's happening to me too @vernal pecan

[vernal pecan]

you can now!

free try.

[wide furnace]

Got it now. Thanks.

[unreal belfry]

Any update on x20 ad issue. Cc @vernal pecan

[vernal pecan]

Still being investigated

[olive apex]

App crashes

[meager parrot]

I claimed T-Mobile rewards but it’s not there

[prisma nymph]

Guys I cant log to the game it’s showing some code ending 35

[onyx dome]

Same for me. Did you find a solution to this ?

[prisma nymph]

Just use VPN and worked for time being(Singapore area)

[lime epoch]

i was attempting to sync up my ios port with my windows port i just downloaded, but it kept returning error messages. i went ahead and made a blank account, hoping i could connect it to my apple id later, but there is no button on the ios version to link accounts. i sent a request to customer support to reset my game so i could try signing in with my apple id again, but no one's gotten back to me yet. Can i even sync these two versions? Do i need to reset my game?

[onyx dome]

Works with VPn

[pseudo turtle]

Unfortunately, Asphalt 9 does not support cross-platform play at this time. （maybe it will work when asphalt unite comes）However, you can transfer your progress between devices running the same operating system (iOS and iOS; Android and Android; Windows and Windows) by simply downloading the game to your social network account.

That's from the customer care, but windows platform definitely doesn’t support apple id sign in

[vernal pecan]

Please contact customer care

[warped cipher]

@vernal pecan Hello! It's possible to replace this mission on the last episode because there is only 6 days remaining. It's too annoying for old players who don't need to purchase anything from shop.

[naive violet]

They should remove this kind of mission completely!
If they keep it, at least reduce the number to something lower than days left in the season. Now it’s 7 days left so make it 5 purchases in legend store

[native rivet]

@vernal pecan The x20 ad multiplier doesn’t show up anymore, the pattern used to be x4,4,12,6,20,3,4,4,8,12,12,3,3
But now it’s : 4,4,12,6,3,3,4,4,8,12,12,3,3 the x20 just doesn’t appear even after 20 races . I hope it’s a bug , not an update

[vernal pecan]

The x20 multiplier is currently disabled on iOS due to issues with players not receiving the rewards at all.

[native rivet]

Sad, hopefully will get fixed soon

[unreal belfry]

Can x20 be updated with x12 instead of x3?

[naive violet]

Wait what?! Is there a fixed pattern for ads? I thought it’s random.
Sorry for spamming this here

[warped cipher]

@vernal pecan Hi again! Where are the B class cars for Gold League on Multiplayer??

[vernal pecan]

the filter is being fixed

[native rivet]

Yes but to each their own , some get the x20 3rd or 4th some get it 10th , I get it in the 6th race . Write down the pattern in paper and see, try 20 races in a row , close the app and do another 20 , should be almost identical

[formal wave]

Will it be enabled back before Zonda hunt ends?

[unreal hawk]

Great question, or otherwise some form of compensation- grinding takes time as it is, and if iOS players have a disadvantage, that’s an issue @vernal pecan

[unreal belfry]

@vernal pecan Any information on what new update is about.

[vernal pecan]

Internal tools were not working as intended, you shouldn't see any difference before vs after hotfix but it was an important and urgent one for the team.

[verbal vapor]

I have this glitch going on for some time now. Also@in store. It does nit stop turning. Also in store.

[warped cipher]

Same here! For quite a long time (3 seasons so far) already reinstalled the app - no success. May I ask which continent you are? I think it's a server issue on their side.

[balmy abyss]

@vernal pecan I'm still having a graphics issue and ui game resolution You said that an update fixed the problem, but the problem still exists. I spoke with customer service, but the same thing Fix the problem please🙏🏻 I am an iPhone user

[verbal vapor]

EU

[azure cape]

Just went past a milestone in the Ghost Slipstream, reward of Ginetta G60 blueprints, have the car at gold already so the trade in was -1 trade tokens, something gone badly wrong in your programming here!!

[warped cipher]

So it is not geographically related (one of the servers). One of my club mates are in EU and doesn't have this bug. I am from SA. Just asked you that because another player from my continent also had this bug. But my theory was wrong...

[bleak mason]

can you guys add a control scheme for the iPad like asphalt 8? I find that carrying and turning the device is pretty difficult. Tap to steer just won't cut it.

I found out what that control scheme is called. It's directional steering in A8.

[half pond]

guys i did accidentally purchase of credits with 2000 token are they reversable 🤕

[shell garnet]

try with customer care sometimes they revert it

[half pond]

i have written request under purchase issues . i hope they help. i should have closed game when i was sleepy🫠

[shell garnet]

I know someone that got them reverted so maybe they'll help youi

[half pond]

fingers crossed now. btw thanks for help

[verbal vapor]

I have no idea should we contact @ GL?

[patent musk]

You can also go to the Apple support site "report a problem " and go for refund from there .

It you don't use it too often you should get your money back .within 2-3 days .

Good luck 🍀

[drifting latch]

Hi i change from ios to android is there a way for me to get my Facebook account into the android device last time i do it give me a new account

[hollow forge]

Contact Customar Care and ask them to help you out

[dawn python]

6* stage in the special hunt doesn’t give epics, waste of time ..

[warped cipher]

It does, but it's a very low drop rate, unfortunately. I also think that they should increase! It's ridiculous. However, if you manage to have 4 EIPs it's enough to get the key using OC.

[dawn python]

I think 5* stage is better for epics got two there

[warped cipher]

I did hundreds of races, and well, for me 6 is better for EIPs. Honestly.

[bleak mason]

Pls tell devs to add split controls
I can't tilt because my arms are weak

[shell garnet]

there is tap to steer

[subtle halo]

I have applied to cancel my account deletion, but after 11 days, I have not received a response from customer support.
Will my account be deleted at this point?

[dawn python]

@vernal pecan 60 races in the special hunt 0 epics, is this normal ?

[dawn python]

I can’t .. 😂 the three i needed

[bleak mason]

That thing sucks
(I wanted the controls from Asphalt 8)

[warped cipher]

Wow! Congrats!

[feral dagger]

please add the option to change visual options or the option to disable motion blur and bloom at least (iphone 15)

[pure cove]

provide your conversation id to @vernal pecan

[worldly trout]

I’m lagging in game, not because of asphalt 9, but because of my ipad. Anyone knows how to stop lag? (Sometimes when playing mp it freezes, and then continues and repeats. iPad storage 110.58/256gb, internet at third (the strongest), and my ipad barely overheats)

And so now each time i finish a race:

[warped cipher]

@vernal pecan The credit heist rewards of this Saturday (Paris) are reduced to the old values. I think it needs fixing. (For eg.: 6 stars used to be 95,000 not 80,000.)

[trail vigil]

Hello, apparently they closed the club where I ran on iOS. Does anyone know of any clubs available on iOS? I am at level 13 I play daily and I always run the clash

[bronze fulcrum]

Same, i need the last one and can’t get it

[dawn python]

@bronze fulcrum Keep trying bro, the drop rates are disrespectfully low but yea ..

[drifting latch]

Got 3 in stage 5 76 races and 8 in stage 6 exactly 100 races

[dawn python]

That’s a lot of races for 11 epics, nothing like ultima’s special hunt

[drifting latch]

Yeah Epic drops in ultima were simply amazing. stage 5 in ultima gave 15 epics in 121 races and also 80 bps. There was no need for any grind for epics lol

[naive violet]

Aren’t there Carrera RS 3.8 packs in shop?

[formal wave]

How?? I got zero in stage 5 and I'm trying to get my 5th epic in stage 6 for the last 50 races. They're not even letting me unlock the damn car.

Is the bad luck protection feature turned off for this hunt? I feel like the eip rewards are entirely based on luck.

[lyric abyss]

im not getting the 20x mutliplier for over 400 races. according to my calculations ive lost about 13 mil in creds

[drifting latch]

Yeah No More x20 on ios

[formal wave]

Read this message. It’s been disabled for some time now on iOS

[lyric abyss]

are we getting compensated beacause thats a clear disadvantage

[naive violet]

It’s not working for anyone (on this platform) so there is no disadvantage

[plucky oyster]

sadow_85 has been warned

Reason: Posted an invite

[lyric abyss]

oh so we are completely seperated from other platforms? didnt know that mb

[formal wave]

@vernal pecan Is it normal to not get epics in hundreds of races in stage 6? I think there's some kind of bug not giving me any epics. I ask this because I'm finding out everyone got all of them in less than a hundred races.

[worldly socket]

Why is the loading screen stuck for ages? My connection doesn’t have any problems

[void lagoon]

why muted me in general

[toxic cosmos]

I just unlocked Class A Novice season to find 2 races already completed despite me never done a race in that season. I also didn’t get the rewards.

pls help

[shell garnet]

It's okay those rewards are common, keep playing the season

[vital cave]

The GP ends too late for the season showcase event… Those 150 tokens can’t be claimed.

[wide furnace]

@vital cave I asked this question on 23rd April and it became free-try since then.

[shy lance]

The 200k milestone should be new D-class Vantage blueprints, not the B-class car.

[drifting latch]

Problem with daily event pass and x2 rewards multiplier in panamera hunt

[vital cave]

Oh stupid me…

[somber beacon]

Not getting 2x in panamera hunt

[shell mica]

TLE pass owners cannot get x2 on Panamera hunt packs, please fix it.

[olive apex]

Yes fix the TLE pass issue

[drifting latch]

No season for me on iOS. Don’t rlly care cuz I’m not doing any special events

[hollow forge]

The new Seasons drops tomorrow

[drifting latch]

Today’s Wednesday?

[toxic cosmos]

Nah I need those vulcan blueprints

[hollow forge]

But today the new Season still doesn't drop, check out #🔥・hot-topics

[drifting latch]

It’s the LP that’s delayed not the season

[hollow forge]

I don't understand what you mean with no new Season, do you see the new Daily Events for the new Season? It should be the first 3 that are from the new Season, can you send me a ScreenShot?

[drifting latch]

I’m talking about the special event for the new Zenvo. Also there’s no LP milestones, even the free ones. When you go to the Season tab, it says “no season available, see you soon”

[hollow forge]

Yes, the Legends Pass Milestones are coming tomorrow, I don't have a new Season Event either, but I do still have the Korean Food Festival one

[olive apex]

When will the daily event pass issue be fixed

[severe wigeon]

I cannot use manual (tilt) to drive, the car goes straight and doesn't turn

[cosmic flicker]

@vernal pecan tle pass not working for panamera hunt

[forest elk]

@vernal pecan on top of that, the milestone rewards contain the wrong astin martin vantage for reward bps (should be the GP car)

[forest elk]

@chilly tide ^^^

[crude palm]

photo for reference for Flytre's report

[naive violet]

In MP2 with only one car available there should be no „league matching“. Just match everyone with everyone, no matter which rating they are.

[unreal hawk]

what a mess

[olive apex]

Still daily pass issue persists

[glossy basalt]

Fix the tle pass bug please can’t get 2x panamera packs

[west meteor]

Will you see any compensation for this? It is the second day of the season and it is not yet available and there are also errors when viewing the multiplayer rewards, each reward appears twice and you receive less

[ivory cedar]

They will charge the same price for the full season and will provide the LP when they feel like it.

[native rivet]

Still not seeing my x20 ads rewards, it’s been over a week, and there better be a compensation, 48h of getting only x20 reward is appreciated, getting just a mil or two is not going to cut it

[somber beacon]

@vernal pecan Is the daily pass not granting double drops in panamera hunt fixed?

[dreamy hemlock]

Uhm so idk if that is even possible but can I watch my race replays? Like on singleplayer I made a sick stunt but idk how to see it again

[hollow forge]

You sadly can't, there is no other replay option, expect the one exactly after finishing one

[dreamy hemlock]

DANG IT!

[feral dagger]

losing connection and race starts after very long load iphone 15 pro max

this even happens when i play on geforce now and on my pc too so it’s not client side i’m so flipping fed up with this

[balmy aurora]

My game only freezes in multiplayer running on iphone 13

[steady kiln]

your wifi is trash

[naive violet]

Game lags and freezes randomly almost every race. Especially in MP2 this is extremely frustrating. Limited fuel, only one car and no opponents. This means we need to watch way too many ads to refill if we want to reach 3k milestone. Every fuel counts and losing like 50% of the races due to lag is not acceptable

[drifting latch]

Agree - but Unite will help with this Windows have large lobbies MP2

[feral dagger]

before i took this pic it had the entire lobby notified of poor connection not only me i js had bad timing on the screenshot

[plucky oyster]

zxmoth has been warned

Reason: Posted an invite

[unreal hawk]

had same issue, and ios server seems to be down now

[olive grotto]

So that’s why I am unable to get on right now

[frail vine]

Servers are down on iOS

[pseudo turtle]

same i was going for Starway

it seems like android servers has same issue

[frail vine]

More like all platforms are down

[worldly trout]

A9 down i see

U guys having same issue?

[unreal hawk]

yep

[pseudo turtle]

maybe work now

[unreal hawk]

yeah seems to be back for me too

[worldly trout]

Same

[plucky oyster]

ghali5039 has been warned

Reason: Posted an invite

[feral dagger]

man i’m so used to it being my internet and hardware but i’m now using the fastest most stable internet ever and the newest iphone 😭😭😭

[velvet rain]

Customer care service is really bad, they don’t reply me after 2 week later i’ll message here
Plz help me

I need to transfer my account progress ios to android

[shell garnet]

did you use #📋・check-tickets and #🆔・tickets-customer-care

[velvet rain]

No

[drifting latch]

TLE pass owners cannot get x2 on acura hunt packs, please check this

[shell garnet]

devs on it

thanks for report

[plucky oyster]

ianpineda19 has been warned

Reason: Posted an invite

[tidal scarab]

Are iOS Mp servers down by chance? I can't get a lobby to load.

[mellow wasp]

No Opponents Found is what appears

[pastel lodge]

I have same thing

[tidal scarab]

Yes, this is the message I get also. Sorry, I had to wait 2 minutes to reply for some reason. 🤷‍♀️

[mellow wasp]

seems like everyone is getting that judging what they say

[stable idol]

After 3 times, I tried a test

This is the result

[south drift]

Hi! I have previously been a pretty active player of asphalt 9 but recently i've sorta stopped because whenever i play a race, the game will freeze multiple times and lag to the point where it takes all the fun out of the game. It makes it impossible to play multiplayer and it's very inconvenient for any gameplay. Are other people having this issue? (this is concerning ios gameplay)

I've been trying to get back into the game recently because I saw the cool starway event but its essentially unplayable because of the freezing. Any fixes?

It doesn't even only occur in races, it happens on the menu as well.

[worldly socket]

why are we not getting 12X credits ads that often now? Like it is really rare now

[native rivet]

My internet speed is roughly just 2~3 % of yours , still playing online for years without too much trouble

[winter leaf]

ads not showing x to close

[formal wave]

Thanks for bringing back x20

[pseudo turtle]

iOS x20 credits backs? Glad to hear gl fix it

[plucky oyster]

_abirb has been warned

Reason: Posted an invite

[native rivet]

It’s their job to, 15 days to fix it is just absurd. Why does the daily pass problem always same day fix and same with some other minor problems , but this one took ages and I’m sure we won’t be getting a proper compensation. I even stopped watching ads altogether for over a week as a form of protest and just being petty ,not wanting to give them a cent of profit

[formal wave]

And it looks like they disabled x20 again. So yeah I agree.

[pseudo turtle]

ayo wut？nvm what i said

[formal wave]

Nvm it’s enabled again lmao

[pseudo turtle]

well i not getting it rn i am playing mp just get 6x/8x, bad luck lol

[formal wave]

You won't get it if it goes over 7500. Mp rewards sometimes go over that.

[pseudo turtle]

huh? that's ridiculous fix...anyways, better than nothing

[lapis vale]

Didn't receive any compensation for Panamera hunt, while TLE pass was active on the needed days.

[twin glacier]

🔼

[smoky flax]

You want to reward us with 4 bp‘s for a car which is maxed? Really?

[shell garnet]

Isn't that Naran stage

oh sorry you mean the amount of rewards is low?

[smoky flax]

No, sorry, I should look better. You‘re completely right 🙏

[shell garnet]

I'm confused 😭

[smoky flax]

I‘m still a bit asleep. You’re right 6* Naran - and that‘s okay

[lyric abyss]

guys anyone else not being asble to load in (connection error when every other app is able to connect) and also has the 20x multiplier come back

[fringe notch]

On IOS the grand prix pro pack offer has vanished for me

[plucky oyster]

urbangtx has been warned

Reason: Posted an invite

[ionic aspen]

I still don’t see 20x Ads multiplier being enabled for me. I played 12 consecutive races.

[sonic olive]

I have the LP and the TLE pass and it’s still taking 10 minutes per ticket refill instead of 8 minutes. How do you guys make so many mistakes so often?

[remote pumice]

I actually came across thsi same problem multiple times u just gotta close asphalt and go back in 🙂

[fringe notch]

The "special offers section" of the IOS shop has many offers removed - the grand prix pro offer and many of the epic parts offers just disappeared after the starway offers came in - this is not the same on PC where i don't get the starway offers

[lyric abyss]

still have the same issue anyone else?

[hasty steeple]

Not all the conditions are showing up. I’ve done this showroom before. Is this a bug or not? ( nvm it fixed itself )

[lunar cairn]

Renault Trezor showroom packs...

[hasty steeple]

They are in the packs but they are purple rarity so they appear at the start of purple not at start of gold.

[lunar cairn]

Ah yes, but it should be highlighted as feutured bp

[hasty steeple]

that i cant explain

[plucky oyster]

x2red has been warned

Reason: Bad word usage

[regal lava]

@vernal pecan
My epic bundles went missing after purchasing naran bundles
Bought twice naran bundles
And other epics went missing right after too (c1 and evija)

[fringe notch]

I have the same issue all the offers have just dissapeared

[ionic aspen]

Can anyone confirm if they are getting 20x ad multipliers?

[rich sleet]

I am experiencing this

[rich sleet]

My game is not connecting

[fierce light]

WTH IS THIS 😤 My wifi connection is good 😑

[civic bear]

In app purchases problem for porsche 935 key #📋・check-tickets #🆔・tickets-customer-care

[unreal belfry]

This is for sure bug. This exactly happened to me just now. Cc @vernal pecan

[lyric abyss]

wheres the 20x multiplier. ios players should be compensated for this because of asphalt unite where crossplay is effective. we are at a clear disadvantage compared to the other platforms

[formal wave]

I am getting them, but it seems like there is a daily limit of less than 10 (idk the exact number). 20x would be substituted with 3x after that.

[ionic aspen]

Got some clarity on it. It’s only for specific group.

[south drift]

anyone please?

[shell garnet]

hello, what's your device?

[dawn python]

Will this be fixed ?

[south drift]

iPhone SE 2021

[drifting latch]

So the 2nd gen SE. you might need to upgrade man

[civic bear]

Fixed for me

[dawn python]

Same

[plucky oyster]

mgxacxd has been warned

Reason: Posted an invite

[fringe notch]

Is anybody else on IOS missing the seasonal epic offers for the porsche cars (911 GT1, TAYCAN, GT4) these are on PC but not on my IOS version. Also the offers for the acura and arash epics were randomly removed

[naive violet]

When will players with maxed but not golden showroom cars be able to play showroom for epics?

[unreal belfry]

I am missing those plus for car hunts( nsx evo gt3 and arash) I reported to cc but nothing useful answered by them.

[fringe notch]

Thanks. I guess they are saving me from wasting money

[plucky oyster]

suquino has been warned

Reason: Bad word usage

[feral ibex]

I’ve got ads popping up in the middle of races. Just ruined GP run.

[plucky oyster]

luke7xis has been warned

Reason: Posted an invite

[plucky oyster]

jefferzn17 has been warned

Reason: Posted an invite

[drifting latch]

I paid for no ads last year but now im getting ads during the middle of my races and it sometimes just turns entirely black but i can still hear rhe cars racing. Can someone please help me with that🙏

[pseudo turtle]

same, it just pop-up when I was racing gp, i thought was a error. it’s just not reasonable to play ads during race

[patent junco]

@devout epoch @umbral cedar @pure cave <@&469459051105878016>

i’ve had this visual bug, where it displays the ”new” overlay thing on B-class for 2-3 days, since i unlocked the FERRARI 488 GTB.

lmk when issue is resolved!

[hard karma]

Do not ping Discord Mods for in game issues.

The green tag means you have upgrades for a car pending

[frail minnow]

this overlay also appears when you have epic import parts that can be installed

[hard karma]

^

[buoyant thistle]

May there's a epic available for one of your b class car

[hollow forge]

Incredible how fast Mods respond 👀

[ripe orbit]

Ads in the middle of my GP run, attempt ruined.

[patent junco]

nope.

[hard karma]

it's referring to these

[drifting latch]

EIP waiting to be applied or star up/unlock ready

[harsh scarab]

ads during a mp game please fix

[unreal hawk]

@vernal pecan Sorry to hear - is this because of the Romania offices layoff?

[vernal pecan]

No

Unrelated

[unreal hawk]

Best of luck wherever you go!

[rough lark]

It j randomly kicks me out of matchmaking and doesnt return my fuel. If it empties it i have to enter another car, join matchmaking, wait for the return message, and leave just so i can get that fuel back. This has been happening for months now.

This is one of the worst ones

[surreal delta]

Randomly getting ads DURING races. Has made me wreck several times as the wreck keeps going on in the background. They’re always 5 seconds long and this specific one.

[surreal delta]

Same issue

[plucky oyster]

tonystark4325 has been warned

Reason: Posted an invite

[native rivet]

Top eleven ad issue

[indigo locust]

Same

[vestal folio]

Bro I need a new car cuz I’m in chapter two and I’m trying to upgrade my cars

[hasty pier]

…and?

[pseudo kayak]

There are ads popping up during my gameplay and idk why pls fix this thanks! 😃

[primal bear]

Buy any item with real money,and the ad that appears during the gameplay will disappear

[surreal delta]

nope still happens after IAP

[ruby adder]

Even if you fulfill all the conditions, the 10 tokens here do not give you the reward

[pseudo kayak]

^

[quaint cypress]

@vernal pecan Hey I paid for the Regera Eip bundle and received blueprints instead of epic import parts. I contacted CC already but can’t trust them enough to get the issue resolved due to previous history so I’m letting you know beforehand. I know it’s a weekend and you’re probably off today but whenever you are online please let them know to transfer 4 eips to my account. I have proof of purchase if you need I can dm it to you. Thanks

[naive violet]

It clearly shows BP instead of epics so why did you purchase it? It’s obviously a mistake by GL. Never spend money on bugged bundles

[quaint cypress]

I didn’t notice it once I bought it. Dumb mistake on my end.

[indigo locust]

They fixed it, hope you got compensation

[plucky oyster]

radj56 has been warned

Reason: Posted an invite

[strange willow]

@vernal pecan I want to revert an unauthorized purchase made by a minor (I'm an adult but my sibling who's under 18 made the purchase), but I cannot use the Contact Us form.

[vernal pecan]

https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/

Use that link

[strange willow]

forgot to update, i was unable to use that link on desktop that’s why i mentioned you here. had to go to mobile phone browser to submit request

[small tartan]

The game aren’t worked since sunday night. Tried to restart the phone and delete-download the game, still doesn’t work

*Stable Connection ( Internet doesn’t work for this game, stable )

[alpine void]

So this game has mid race ads?

[vestal forum]

Yo man I get ads all the time during mp only races this has to be fixed pls it’s almost always this

[indigo locust]

Got this in a club race too, why

[surreal delta]

And why is it always that ad

[vestal forum]

Gl trying out new feature pay $19.99 to not get ads mid race

[vernal pecan]

We're investigating this issue

[vernal pecan]

Normally no. It's a new issue and we're working on fixing it

[naive violet]

MP Servers have never been worse than current MP2 season.
Bad connection all the time, I get to start the race 35 seconds late, massive lag mid race causing me to lose several seconds and always low number of opponents.
Impossible to get 3k series score like that. Thanks for nothing

[plucky oyster]

sanchit180408 has been warned

Reason: Posted an invite

[ruby lintel]

nah that stuff still happens after buying items.

[indigo locust]

i just got it again in showroom, does it have anything to do with those advertisement billboards built into the maps

[marsh orchid]

Hello Sir i want to Transfer my saved progress Android to ios please help

[drifting latch]

Contact customer care

[marsh orchid]

Support say not possible 🤧

[indigo locust]

I had mine transferred, it is possible

[ionic aspen]

Wait till July 17, you’ll be able to play cross platform. Although I migrated from Android to iOS last November.

[marsh orchid]

How?

[naive violet]

There is some problem with ads currently.
I can watch 1-2 ads to refill my car, after that it still shows the button to watch another ad but it doesn’t respond at all. Need to restart the app to watch another ad

[indigo locust]

Just ask them in customer care in the game

[sonic delta]

A9 graphics are garbage

[ruby adder]

: suspicious: 🤔 what’s mean “ different platform “ ?

[shy lance]

If there are rewards like Huayra BC, Genty, Aperta in MP2, at least make these cars available to play with. MP2 blueprint/epic rewards and cars available to play with, should be aligned...

MP2 in iOS is only 2-3 players lobbies, because very few players own the cars in the pool selection.

[naive violet]

De Tomaso requires at least 2 epics to play in Aurora SE part 2 stage 7. required rank needs to be reduced by at least 5 from 3548 to 3543 so we can play with 1 EIP applied.
Or even reduce to its max rank with no epics so players who don’t get epics from its hunt and those without LP can participate after grinding for a week to max this car

[sonic delta]

Use Overclock bro

[naive violet]

Epic SE requires overclocked cars already. For those without overclock pass it’s already impossible to play all stages.
Game going downhill and Unite will definitely not stop that

[sonic delta]

Yes, I know, it is another way to fill our pockets and one more reason to continue losing players day by day.
Unite will be even more $
In addition to the appearance of mood players from other platforms
After 6 years, A9, in terms of trust with the players, is finished

[civic bear]

@vernal pecan

[cursive isle]

I was in the middle of a race and an ad popped up and ruined it. When did that become a thing?

[civic bear]

Jr. Dev, Jr. It Testers

[ruby lintel]

apparently has been a thing for months

[cursive isle]

Bruh its been a thing for months and they haven't fixed it yet?! 💀

[ruby lintel]

well, its only been more frequent now but ik someone whos gotten it 3 months ago. so safe to say its been a thing for quite some time now

[cursive isle]

Bruh u would think if there has been instances of it happening for three months they would have done/said something about it

[ruby lintel]

similar to this instance #🍏・ios-issues message

even if you spent money on the game during its entire lifespan, still get it

[cursive isle]

Thats exactly what happened. I crashed and it set me back like 7-8secs

[surreal delta]

i dont understand the monopoly go ad problem during races because that exact ad never shows up anywhere else (no ads pack, refill, etc) so it is just that the marketers of monopoly go have found an exploit in the code or something??

[bold oxide]

Why am i getting ads during the actual race?!

I only needed one more excuse to stop playing and this might be it

[indigo locust]

Will someone fix it finally, it’s been going on for like 2 weeks and at least one race a day has that ad pop up !!!!

[pseudo turtle]

Damn bro, it even pop up three times in a single race(in the beginning)!Monopoly, candy crush and royal match 🗑️

[solid trail]

everytime I reached the mp milestones, somehow for me, the import parts, bp, bodykit packs shows twice 💀

[undone skiff]

How can I remove the ads?

[naive violet]

Game not syncing properly.
Takes almost 2 min to open the game, then there are no events, MP etc available. Need to restart and wait another 1-2 min.
At the start of hunt races, I’m stuck on loading screen for another min.
At start of MP races same, loading screen for a minute while opponents are racing already. By the time I start, they’re close to the finish already.
Huge mess before the update

[alpine void]

Lmao me

[plucky oyster]

emman5550_90787 has been warned

Reason: Bad word usage

[plucky oyster]

shadow0472 has been warned

Reason: Posted an invite

[forest elk]

imagine this bug still exists on ALU drop...all the new players gonna be like wut the hell and never open the game again

[tired mortar]

Is this an issue i should worry about why i'm not getting points

[naive violet]

It’s because you were highest rated player in those lobbies (that’s why you have the little crown next to your name).
If you win against way lower rated players, you don’t get many points or in your cases get the =

[native rivet]

The new 50k credit for ad offer is bugged , when I click on watch ad it instantly exits the game

[native rivet]

Shuts down* the game

[formal wave]

Same thing happened to me. Tried it multiple times and it shuts down the game every single time.

[keen lintel]

There is lag in the race (whether normal or multiplayer) and in the events screen, it takes a long time to load

[trail vigil]

blue chips and credits to claim in the iOs platform store, credits cannot be claimed, the game crashes and closes

[lyric abyss]

same ^

[trail vigil]

Also these envelopes are not available in Windows

[plucky oyster]

bigcock007 has been warned

Reason: Bad word usage

[acoustic ridge]

Hello

[hollow forge]

Heyyyy

[worldly socket]

Do 20x ads only appear a certain amount a day then it will disappear until the time credit heist/daily car loot/class cups refresh

[ashen narwhal]

Did it get fixed for iOS ?!

[worldly socket]

yeah like for a few weeks but not entirely I guess, some of my ios friends still don't have it

[regal sorrel]

Hello everyone

Asphalt 9 is so good, I like this game. After Asphalt 8

[hard coral]

Hello, I have just purchased a Ipad Pro Max 13 Inch (M4). But when I launch and play Asphalt, the game would only let me limit FPS to 60. Is there any fix in the future?

[drifting latch]

Yeah they havnt made it ready yet for new device you’ll need to wait

[plucky oyster]

caoticchaser4 has been warned

Reason: Bad word usage

[formal wave]

It's somewhere around 10 claims per day for me

[uneven sigil]

The game stuck in multiplayer mode

[ionic aspen]

It’s for a specific group they mentioned.

[uneven sigil]

Never mind ehh…it was my network issue

[native rivet]

From time to time (3 times yesterday and once today) the game shut down after finishing a car hunt race , I don’t even see the next button, I read the final time then boom I’m back at the phone home screen , also happened twice after I clicked see ad at the end of a race and for refills , I don’t get what could be the problem exactly since it’s rare but it all happened after the update

@candid sonnet

[candid sonnet]

Haven't seen similar reports. Could you reach out to customer support so they can investigate?

[native rivet]

I’ve sent them the complain , I’ll wait and see

[glossy basalt]

I participated this event and suddenly my lap time and event disappeared

[formal wave]

My game is crashing so much after the update. Almost all the crashes are happening when I click on watch ad button after a race. I lost so many hunt rewards and ad bonuses due to them already.

[ashen narwhal]

Lots of connection errors after the update. Not able to login without multiple attempts.

[drifting latch]

After the update on #🍎

#🍏・ios-issues

[candid sonnet]

Could you please try and reach out to customer support if this continues? It will allow them to investigate and flag any potential issues to the rest of the team.

[drifting latch]

@candid sonnet actually, I tried cellular data and it worked. Now working with WiFi as well. Could be a glitch from my or their end. It’s all set now!

[ashen narwhal]

It looks resolved in the past hour

[candid sonnet]

Thanks for letting me know 😄 Much appreciated.

[ionic kernel]

Club name is less than 15, but it’s not letting me to save while changing setting from public to restricted or private

[plucky oyster]

darius1754523 has been warned

Reason: Bad word usage

[ripe orbit]

Ads in the middle of MP races for Pokemon GO. I already play the game too!

[solid trail]

new issue? seems can’t change club type to public/restricted/private

[drifting latch]

Is this an iOS issue?
I can't log in to Facebook

[naive violet]

Was about to post the same. Aston Martin James Bond car invisible mode I guess 😂

[hollow forge]

The Season ist just over

[forest vine]

👍

[plucky oyster]

wildtrakk has been warned

Reason: Bad word usage

[mighty fern]

Has anyone been able to link their iOS account to the Xbox? The link code is not working for me.

[primal solar]

Nice compositing fail, it just shows the shadow pass of the render and the beauty pass is missing. 😂

[drifting latch]

You cannot link iOS to Xbox

[prisma zodiac]

Seems like there was a glitch after the new SE event was launched on iOS, that made it possible for multiple players to get the key already. Unfair

[shell garnet]

Are you sure? maybe they bought the key packs, if not, do you have more details about the glitch to report it

[unreal hawk]

anyone else with the issue?

[rough lark]

Why does this keep happening?

Again

[prisma zodiac]

The key is not for sale on iOS at least. The all admitted that the key packs where open for some time

[drifting latch]

They bought key packs with tokens before they got locked

[primal solar]

its mind-boggling how many bugs they are able to introduce with every update... feels like a bunch of students, with the help of some interns making this game.

[mighty fern]

That sucks so that’s not something they plan on adding?

[drifting latch]

When ALU is released you can link any platform to any other platform. Or you can do a one time transfer with customer care

[drifting latch]

Anything could happen this vehicle strip was fixed

[mighty fern]

Ok so I’m just being impatient. Thanks!

[chrome phoenix]

Watching ads to reduce refuel time is not currently working for me. Ads watched does not result in a reduction of the refuel time.

[patent musk]

Facebook- Login doesn't work for me as well but there's a workaround by using the new Gameloft - ID - Login :

• create a new Gameloft - ID

• Login from the first account From a device which was connected to Facebook first and connect the GL-ID

• there will be sent a verification code to the E-Mail - Adress you used , enter it ingame directly since it's only valid for one Hour .

• switch then to the second account which is connected to Game Center and connect the GL-ID as well and repeat the verification code Procedere.

• you need to do this only one time and there will be the same "account conflict " screen as with the Facebook- Login before where you can choose one of the two accounts after starting the Game .

• if you used a device which was connected to Facebook but logged into the other account , it's not possible to return atm until Facebook login works again .

[prisma zodiac]

Yes, unfair

[worldly socket]

Uh is the server down? My WiFi connection is working properly

[drifting latch]

No they exploited a glitch.

[bright atlas]

facebook sync issue
@candid sonnet @chilly tide

[tropic cloak]

@candid sonnet daily token task: play 3 special events task isn't appear after the update

[plucky oyster]

supercarman9612 has been warned

Reason: Posted an invite

[native rivet]

I’m not doing this again I finished and unlocked the next stage then when I log in again I find this?

[drifting latch]

It resets all your progress when you restart an event

[indigo locust]

New Pokémon ad pop up during mp2! Fix it!

[drifting latch]

No trouble except for those who share acc

[native rivet]

I didn’t restart it, as you can see I did few a couple races in the 2nd stage then it became locked again, I lost most progress in 1st stage for no reason

[prisma zodiac]

What do you mean? That is what i have been saying all the time

[drifting latch]

Try restarting the game, it may fix it

[smoky flax]

Please stop the ads that appear during a race immediately!

[bright atlas]

@candid sonnet @chilly tide

[bright atlas]

facebook sync issue
@candid sonnet @chilly tide

[drifting latch]

Stop pinging the CM’s they will see it eventually

[tropic cloak]

Please contact cc(customer care)

[bright atlas]

There are other people in this situation besides me, so I can say that it is not a problem with my device, but with asphalt9 itself.

[gloomy wing]

I am having issues linking my iOS account to Steam. Any ideas why this is happening and how to fix it. I tried the customer service option, but there are not the proper fields to fill out for this issue in their form.

[shell garnet]

You cannot link both atm, will work after unite release

[reef ravine]

hello

[gloomy wing]

ok

do we know if that will be on the 17th or after yet? Will that include Switch as well?

[shell garnet]

with unite update ios and android accounts will be migrated to the new servers so cross sync should work after the migration ends

no sync with switch afaik, just cross match

[plucky oyster]

emaevj has been warned

Reason: Bad word usage

[rough lark]

This is ridiculous can someone give me an explanation cause no one has, thanks

[hard coral]

Hello, I have just bought an Ipad Pro 13 inch (M4 Chip) newest release. When I launched Asphalt 9, it does not allow me to play it at 120fps... But my ipad pro with a M1 Chip is able to... . Is there any fix? Thanks for reading ! 😄

[rough lark]

Well the device itself controls the capability, check settings on the ipad and maybe there is something there. Or switch the sim cards

[drifting latch]

It takes a few weeks for them to adjust to new devices - sometimes 2 months - you’ll have to be patient 🥺

[drifting latch]

This glitch is on windows too - I think update issues etc- it’s happened 3 times today for me as well

[rough lark]

It happens everyday for me, its quite annoying

[agile merlin]

Anyone having this?

[reef ravine]

In this discord is there a club on asphalt 9

[proven zenith]

Yup

[reef ravine]

Car invisible

[timid geyser]

Can IOS users join in Android Clubs ?

[shell garnet]

Not yet

[timid geyser]

Will They integrate both users ?

[worldly socket]

Yes, when the unite update comes

[timid geyser]

Okay lets wait for it

[kindred fiber]

invisible boatmobile

[winged hill]

Is this part of the game?

[remote pumice]

Im trying to snyc my game progress from IOS to IOS but the connect is blacked out and when i press it nothin happens. I just downloaded the game on the IOS i want my progress to go to anyone have any ideas??

[naive violet]

I guess you have to reach a certain progress to unlock connection options

[remote pumice]

Im GL 17 with a Rep level of 74 is that not enough?

[remote pumice]

i downloaded the game when i was 12 yrs old and the game is 12+ could connection be locked cuz of that??

[shell garnet]

most likely, you have to reach out to customer care to fix that

[urban fog]

Customer Care

Please remember this is not a Customer Care Server. The Asphalt Team is here to monitor the server and keep eyes on the “global issues”, but we are not able to address individual game issues, including bans. Please bear in mind, we are also not always available to answer all the direct messages.

To contact CC: Go to the Game Options → Customer Care (recommended)
OR visit: https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/

[remote pumice]

ya ive already reached out to them and gave em a screenshot they said theyd get back to me

but thx anyways 🙂

[dusty finch]

Anyone else having problems with this update for multiplayer . Just gets stuck on load screen doesn’t even say no players found

[shell garnet]

Did you try resetting the app

[dusty finch]

Happens few times a day with this update . Yes I have to exit app and start again

[steady bay]

I can’t sign out on iPhone

[charred junco]

Me too

Why does I have error like this ?

Another device the same

[dark hatch]

Got a ad in the middle of the race tf

[full phoenix]

Same issues

[remote pumice]

lucky yall even got that im stuck here lol

[torn canopy]

Couldn't log into Facebook

[hasty steeple]

anyome know why i cant talk in clubs?

[ruby cloak]

I have 1 GBPS plan and facing this issue every time I open this game, please help!!!!

[fringe notch]

After watching any ad on IOS and returning to the game the screen greys out and is no longer updating - you can still hear the background game/menu sounds but the screen is unresponsive and you have to restart to restore the game... Happened 3 times in a row so seems to be an issue

[torn canopy]

Lmk if u get it fixed somehow

[torn canopy]

U still hv that problem or logged in somehow

[drifting latch]

Bug

[surreal granite]

Hello I need help pls

[raven sky]

I can't login either facebook. I think I'll miss clash

[raven sky]

You decide problem?

[torn canopy]

Nope idk but expected from a game like this not optimised

[raven sky]

we can skip the Grand Prix 🥲but now I have free time to live😀

[torn canopy]

I'm not playing anything for past 2-3mnths so gp etc doesn't matter well I don't hv hope for it to be get fixed might take an eternity

[raven sky]

Lost interest in the game?
I remember spending a lot of time trying to beat the time in Paris Mercedes 😀

[plucky oyster]

chickfansgamer has been warned

Reason: Posted an invite

[plucky oyster]

littlepenguin0923 has been warned

Reason: Posted an invite

[surreal granite]

I need help pls..

[lyric abyss]

yo how do i change settingas so that in tilt mode it only brakes when i hold it own and stops after a release it. it contnues even after i release and requires me to tap the brake button again to release]

[ruby cloak]

Anyone here for help?

[valid vale]

Am I the only one who’s bugging out because it said that my ticket has already been attended but I can’t find anything in my inbox

[velvet kiln]

who stole the vantage

[plucky oyster]

cappalocks_ has been warned

Reason: Bad word usage

[plucky oyster]

cappalocks_ has been warned

Reason: Bad word usage

[plucky oyster]

cappalocks_ has been warned

Reason: Bad word usage

[olive grotto]

You have been getting this too

Dennom and myself call it the grey ad of doom because if you are in the middle of a car hunt grind it resets the progress because you have to leave/close the game to get rid of it. And I have experienced it four times now 3 times yesterday and one time today

We thought it was a cache issue but I cleared the cache yesterday after the first three so I wasn’t expecting it to return this fast

[tardy path]

Multiplayer not working, but mp2 works fine.. i reset my game

[shy lance]

GP free packs give Daytona blueprints

[raw flame]

Gl not work on weekends

[olive grotto]

So I think I found out what is causing the grey ad to appear. And specifically it is this ad in particular

My reasoning as to why is because onetime I was watching a ad for a credit boost this ad loaded in but for half a second it was just plain grey which means that this ad was so poorly put together that there is a chance that it would not load correctly and just give us a grey screen that we can’t leave from other than closing the game

And if anyone else can confirm that this ad is the cause of the grey ads that will be good in the meantime I will try screen recording every ad I get to see if this happens again

[olive grotto]

Got the clip I was talking about

[naive violet]

Wrong epic in 4h GP pack

[languid canopy]

Daytona in the current Grand Prix

[sonic delta]

Me too , pack free 4 hours GP

[fierce light]

Hey what is wrong with you guys 😠 why I got this bp that I don’t need it for now I need 1 bp to get 2 ⭐️ 😤

@candid sonnet ☝️ we need help with this plz

[fathom niche]

Already got two Daytona BP 😦

[chrome phoenix]

GP free pack 🤦🏻‍♂️

[plucky oyster]

.rixxc has been warned

Reason: Spam

[merry flax]

Not working while am playing the video and not getting rewards

[naive violet]

CC told me that GP bug (wrong car BP and epics) is fixed. Will we get the BP and epics for the correct car as compensation?

[steep rover]

I am unable to login my facebook id in game, anyone here?

[torn canopy]

Yeah 😂

[dark hatch]

Got an ad in the middle of the race……..

[mighty basin]

The cars just pass what am i doing wrong

[elder flame]

not really an issue just wondering how i got kd while in shockwave

or while doing 360s in the air. if youre doing 360s i thought you couldnt get kd. someone please answer and tell me what the rules are for getting or not getting kd

[naive violet]

Tuatara SE stage 1 please change the required time from 1:12 to 1:22.
Even some good manual players struggle to beat 1:12, how are TD players supposed to beat it?

[cobalt sinew]

Somehow this car does not show up, even after a race

[cosmic flicker]

car hunts not showing up

[glad minnow]

Me too

[lyric abyss]

wait there were car hunts???

[naive violet]

There is one atm for Maserati MC12.
Tomorrow new hunt for Mercedes CLK GTR should start

[cosmic flicker]

they changed it so they dont overlap anymore?

[naive violet]

Seems so, yes

[winter leaf]

it seems like the second stages of tuatara se doesnt allow me to upgrade the car despite totally fine connection please look into this issue pls :)

[mighty basin]

Renault dezir did front barrel roll then finished last 7th place in brooonze

[elder flame]

close the app and reopen it. happened to me. restarting the game fixed it

[elder flame]

many people had the problem. not sure how theyll fix it but a ton of people had the same thing happen

[rough sandal]

why isnt my game loading

like it isnt logging in it just the intro page

[drifting latch]

Again same problem as happened few days ago. Getting server error which refuses to load and launch the game.

[steep rover]

@candid sonnet

[candid sonnet]

You'll have to reach out to customer support for account specific issues I'm afraid.

[steep rover]

I did, they closed the chat saying this…

@candid sonnet

[candid sonnet]

It seems customer support is no longer available in that region. Sorry but not much I can do to help 😦

[shy lance]

I don't know if this helps and it's sort of random, I had this same issue, facebook login wasn't working on most of my devices, it only worked with an old ipad 6 that I put away. I wasn't even logged in Safari there, so maybe try to log out and log in again with your facebook account in browser first.

[forest ravine]

CC doesn't work, facebook doesn't work, they can only accept money 😀 that's how it works. PS: user above me is right, try logging this way on an old device

[steep rover]

Tried not working

[torn canopy]

Only some random devices are supporting it ig, my friend's 13 pro only can log with fb while another 13 pro can't lol

[wheat crescent]

Guys my asphalt 9 can’t connect to the Game Center ,the connect button is grey and can’t be click. What should I do?

[hoary swift]

This game do this funny again

[lyric abyss]

bro in tilt mode how do you make it so that you only drift when holding the drift button and it stops after you release it

[fringe relic]

Why I can't click this connect

[drifting latch]

What age did you put into your account when you started?

[naive violet]

Will we get compensation for wrong BPs/epics in GP packs?

[fallen adder]

Hello! When I try to upgrade the P72 from the SSC event, I get a server error. Will this be fixed on the 19th when that stage opens?

[winter leaf]

maybe it will :)

[karmic gyro]

Nice I can only reach the club menu while in a submenu

[unreal hawk]

Were you able to get the treasure Hunt reward in Stage 6 of the SSC event?

[winged carbon]

Hello, I’ve been banned and was getting this recaptcha issue when entering the data into the form. Can anyone help?

[honest magnet]

Not possible. Tap once to start, tap once to stop. Drift won't stop at high angles, but this works at lower angles.

[plucky oyster]

meow_meow_lil_bro has been warned

Reason: Bad word usage

[ionic kernel]

Is it possible to play game on Apple keyboard which is connected to iPhone via Bluetooth? I don’t see keyboard option in Controller menu

[primal bear]

Why there’s only x3 multiply ads for me? @candid sonnet in 007s special hunt

@pallid prairie

[drifting latch]

Hlo

[strange quiver]

It’s just chance

[plucky oyster]

ethanphi has been warned

Reason: Posted an invite

[drifting latch]

I am not able to send my club invite in #🍏・ios-clubs

[sharp gust]

https://images-ext-1.discordapp.net/external/TWYyCNCllm32Jh3J_PT6BOBKLCH1dWwJ9UnuQWOv72g/https/i.ytimg.com/vi/H12p52jtH5c/maxresdefault.jpg?width=750&height=422

[hasty pier]

???

[lyric abyss]

well that sucks

[honest magnet]

It's better imo, just get used to it 🤷

[lyric abyss]

yea but at high angles it doesnt work (as u said) it just limits control. i can get far better times if that werent a thing

[strange quiver]

Skill issue

[acoustic escarp]

Umh

[acoustic escarp]

Im trying to link this but saids that

[hard karma]

are both accounts on iOS?

[acoustic escarp]

One is on android, i want to link with iOS

[hard karma]

Aha

that's the issue

You can't do so until Unite

July 17th onwards

[drifting latch]

Mind you it’s only about another 3 or so weeks

[plucky oyster]

doyoulikeman has been warned

Reason: Posted an invite

[tough rampart]

Why are reputation points not counting right now?

[fierce light]

I played a mp race and I didn’t receive any reputation points?

[hollow forge]

There is no Club Season or any Season, so there are no rep. points.

[fierce light]

I hope they fix it soon

[hollow forge]

It's not a bug or a mistake. The new season starts tomorrow

[fierce light]

🤔 ok I will have the day off today then 😅

[karmic ferry]

@summer turtle would be nice to use showcase some day…

[hasty pier]

Codin is not here anymore

[karmic ferry]

@hasty pier I see that, it’s been awhile…would just be nice to be able to do something in the
showcase…

[left cloak]

🤔

[untold echo]

Lack of players in ios

[plucky oyster]

turrox. has been warned

Reason: Bad word usage

[mighty fern]

Please add the key for the Jaguar xjr9 to the My Hero Academia special event.

[modern quiver]

MP2 title and car do not match

[naive violet]

New MP2 season called Ferrari 296 season features Nissan GT-R Neon Edition

[sharp root]

Is this only on iOS?

[modern moss]

Sus.

[fathom gate]

They still didn’t fix the pop up ads “issue” during race and what’s even crazier is that if you go to the home screen during it, it literally creates a mini window forcing you to watch 😂

[lethal torrent]

What is going on

[hollow forge]

You might have some bad Internet connection
May try restating your device and the app and check your connection

[lethal torrent]

Restarted it,its still the same
My clan members are also having this issue

[hollow forge]

I don't seem to have that problem, maybe it's your Region you play in? Where are you playing from?

[plucky oyster]

king3x has been warned

Reason: Posted an invite

[modern moss]

But how the hell did i got the Asphalt 9 X My Hero Academia event but not the Supercharged Summer 2 season?

[hollow forge]

The GTR Neon Special Events drops on the 3rd July

[modern moss]

Oh.

[plucky oyster]

.ultronking has been warned

Reason: Posted an invite

[fierce light]

Mp is not working?

[modern moss]

Maybe internet connection…?

[plucky oyster]

dwayner99 has been warned

Reason: insultive and bypassing swear filter

dwayner99 has been banned for 3 days

Reason: continuous disrespectful insults

Banned until · Jun 30, 2024, 6:40 AM

[slow helm]

My country is not on the restricted list. I tried reinstalling the application, but it doesn't help

[fringe notch]

The OC pass expired and I am not receiving an offer to renew the OC bonus

[plucky oyster]

spacesquad has been warned

Reason: Posted an invite

[pseudo turtle]

seriously? I thought u guys already fix this bug: ads pop up in races

[shell garnet]

Team has been informed about this

[slow helm]

@shell garnet what s about my problem?

[shell garnet]

i don't know

sorry

[slow helm]

@shell garnet do you know who is community manager?

[shell garnet]

individual cases are best adressed through customer care

[urban fog]

Customer Care

Please remember this is not a Customer Care Server. The Asphalt Team is here to monitor the server and keep eyes on the global issues.

To contact Customer Care
• Go to the Game Options → Customer Care (recommended)
• Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/

[surreal delta]

when tapping, spoiler goes up but tapping again does not lower it back down

[loud glen]

Do we know when will 120fps hit the M4 iPad Pros?

[plucky oyster]

twitch.​com_lytenaruto has been warned

Reason: Posted an invite

[plucky oyster]

3ab_zoo has been warned

Reason: Posted an invite

[plucky oyster]

3ab_zoo has been warned

Reason: Posted an invite

[robust merlin]

what do I do if im told my account was logged in from a different platform?

[plucky oyster]

quersb has been warned

Reason: Posted an invite

[hollow forge]

The driver is still clipping trough and out of the Car (Ferrari 296 GTB)

[sonic delta]

The programmers are very busy at Unite to address these common bugs in A9
Prepare to discover new programming errors in Unite

Another bug

[hollow forge]

Oh yeah, there also one in New York 😋

[plucky oyster]

angelprodios has been warned

Reason: Posted an invite

[fringe gazelle]

Why was this changed from A/S to B? We can’t complete it now

[shell garnet]

lots of B class hunts are coming soon

[urban fog]

Upcoming Events

03/07: Special Event Nissan GT-R Neon

Limited Time Events
29/06: Race Across France
02/07: 4th of July
08/07: Gaming Galore
10/07: Unleashed - McMurtry Speirling - A - 50/23/27/36/51= 187
12/07: Lucky Number 7

Car Hunts
02/07: McLaren Artura - B - 55/35/44/54 = 188
03/07: Ferrari Roma - B - 55/35/44/54 = 188
04/07: Apex AP-0 - B - 45/17/23/32/45 = 162
10/07: Peugeot SR1 - D - 30/23/33/42 = 128

[plucky oyster]

jacobrex16 has been warned

Reason: Posted an invite

[warped mason]

hi

[compact isle]

I got banned 5 days ago for literally no reason mid race and it said I was banned 5 days and I’m still banned on the 5th day and I contacted support as soon as I got banned and now when they promised they would and they said that “We can’t anything about it” I’m banned for no reason at all!! I don’t know what else to do I sent 3 support claims and now nothing at all I want to play the new season

And I want to play the Grand Prix!

[nocturne sorrel]

I couldn’t able to log in my Facebook id

[plucky oyster]

dumemay2929 has been warned

Reason: Bad word usage

[copper pulsar]

Refresh your game and recheck internet, everything. Then try again

[tidal scarab]

Is anyone else having issues creating a GL ID? My progress freezes and now it says I already have an ID but I can't log in with the creditials I used to sign up.

[plucky oyster]

restinpeacekenblock has been warned

Reason: Posted an invite

[honest magnet]

Does it say you're signed in and not letting you try again? or the button is still available but just doesn't work properly?

like this or this?

[tidal scarab]

I have tried so many times and failed and just now I went to record it for you and it worked. Murphy's Law, I guess. 🤷‍♀️😂
Anyways, thank you for your reply and trying to help. You da man! 🫶

[honest magnet]

Lolll happy to "help"

[drifting latch]

Obviously you don’t get banned for no reason bro

[compact isle]

I did tho

[drifting latch]

I bet if you wait tomorrow the 5 day ban will be gone.

[plucky oyster]

he_samu has been warned

Reason: Bad word usage

[dark hatch]

For the Love of God. Please Gl please please please please stop giving me ads in the middle of the race. Please please please please pleaze. I was about to make it to play until you gave me an ad at the end of the race. Gl olease please I beg you please please stop giving me ads olease for the love of God. Please please please. Gl please I hate you please GL olease im begging

[shell garnet]

The problem was reported to the team hoping it gets fixed by next patch

[dark hatch]

Hello, are you a employee? If so, please do fix it. It is enraging and extremely frustrating. It ruins the whole experience and once I enjoy the game, I end up hating it even more. Thanks for responding

[plucky oyster]

thedarkavenger11 has been warned

Reason: Posted an invite

[untold echo]

Sometimes watching ads for quicker gas refuels doesn’t reduce anytime

[orchid aspen]

I can’t log in my account

[civic yoke]

Same

[green torrent]

Does anyone know to fix the asphalt connect with Facebook won’t log in error

[tough rampart]

Why am I getting ads in the middle of MP races now? I even have a Legend Pass. This is totally unacceptable.

[twilit cipher]

Does anyone know if i can connect my wireless keyboard to iPad and play the game

[pseudo kayak]

Ads are popping up in the middle of races please fix this 🙏

[neat matrix]

Crashing After Finishing Every Race

[drifting latch]

Yes, it’s creating intermittently after finishing a race and/or right after watching the AD.

[rustic estuary]

whats with the pokemon go ad always showing up mid race

[fierce light]

Same is happening to me too 🤔

[neat matrix]

Don’t Know Why?

[fierce light]

Yeah me too 🤷‍♂️

[strange willow]

guys how long will a mute last?

[craggy scaffold]

Why I can’t login with Apple ID or Game Center…

[opal hollow]

The last EIP’s cannot be collected

[polar ridge]

me too

[hard karma]

This should be fixed @polar ridge

As in play it again

It should be fixed now

[opal hollow]

Yes, it’s fixed. Thx!

[small elbow]

Hey anyone from support on here? Want to know why I was banned for pretty much no reason

[drifting latch]

Game is crashing randomly after a race or sometimes randomly at any time.

[arctic needle]

Asphalt, can you explain?

[naive violet]

There is the loaned car with grey BP and there is the real car with regular BP.
The loaned version is only for the event and will be resetted once the event ends. You’ll only keep the BP for the regular car

[arctic needle]

Oh, Thank you…

[modern cove]

faraday future ffzero2

[drifting python]

I do not know what to say …

According to the system, I have a chance, but the system planned from the very beginning that I would lose, so I don't want to have fun

https://share.icloud.com/photos/061OZoXFR8sNCe1yV3oZ5vURg

[smoky flax]

The Jag-decal is the main prize in the Owl event?

[jaunty storm]

What’s happening here? Where is my Artura epic card?

[fringe gazelle]

Same here

[drifting python]

This is supposed to be a balanced game!!! 🤬

[dark pewter]

Same here got Drako epics in Artura riot

[warped cipher]

Everyone got Drako EIPs instead of Artura EIPs. For Legend Pass owners, it would be nice some compensation because of that pack error.

[plucky oyster]

satanel91 has been warned

Reason: Posted an invite

[humble dagger]

Hello i need help if someone are available ??

[wooden solstice]

Bro I got banned for no reason

[subtle totem]

what version of ipad is needed for unite?

[dark hatch]

Yo. Everytime I get a pack with imp parts or bps. The animation does it 2 times. Its annoying

[shell garnet]

Known bug 😔

[steel ingot]

hmm my game is crashing in the middle of a career race..

[fringe gazelle]

Welcome to the team

[twilit relic]

???

[exotic comet]

Hey team, did you get update yet?

[shell garnet]

Will work next update

[shell garnet]

Update goes live tomorrow

[shell garnet]

Contact customer care

[shell garnet]

All current versions that support A9 should support Unite as well

[hollow forge]

Hello there, I can't complete this Mission and times running out soon, could that please be auto completed so I can finish the Legends Pass?

(Finnish Races in Carhunt Events (Class B))

[chrome phoenix]

👆🏼that is rough, you had 3 weeks to autoplay 3 races

[hollow forge]

In the last week only a D Class Carhunt played

[naive violet]

Yesterday apex riot ended, you could’ve played that.
As season ended already, I doubt GL will do anything now

[hollow forge]

I don't have the Apex

[peak minnow]

Sorry mate it’s just league mixing

[drifting python]

thanks for the answer but I forgot, I compensated with another good race 😃

[peak minnow]

Hahah

[fringe gazelle]

You don’t have to have the car to play a car hunt. That’s the purpose of the event… you hunt the bps until you get the car 🫠

[hollow forge]

I mean for the Riot in the last week, didn't had it 😔

[exotic comet]

Hey, can I ask I didn’t link my account with gameloft id but just with apple, was it necessary or I’m good?

[finite sky]

Right

[flint forge]

U good

[finite sky]

I can't enter the game no how long does it take

[hard forge]

did yall get update?

[tidal wind]

Yo so if I wanna delete my asphalt account to reset it, how long does it take for a request to be processed?

[safe patrol]

It might take up to a week or so. Once you request, I think you might contact customer care and request the back of your account.

[tidal wind]

Right, but I don’t need to contact em if I don’t want the account back right?

[naive violet]

You sure you want your account to be deleted? There’s no way back

[safe patrol]

Yes, but one week is planned as for backup plan for players to change their minds. Ideally, you already can create a new one.

[tidal wind]

Yeah I messed up making it so uh yeah (plus it was new so I don’t really see any progress lost)

[tidal wind]

may I ask how?

[naive violet]

How can you mess up an account? Wrong age set? Just contact CC to fix it

[safe patrol]

If you have any problems, you're welcome to contact the customer care. Otherwise, once you delete your account, you can create a new one already. Sometimes you know, having a small piece of progress from the previous version of the game feels more rewarding than starting completely from scratch. It gives you a sense of continuity and acknowledges the time and effort you've already invested.

[tidal wind]

No like brand new just finished the tutorial, so like literally nothing. Also I just got back into the game so it’s not a big deal

[safe patrol]

I'm not sure if it works with Asphalt Legends Unite, but in Asphalt 8 Airborn it works I guess

[raw robin]

Hi

[halcyon island]

I need help, I never got the prompt to create a gameloft ID when i played asphalt 9, now i no longer have access to that account but I recently downloaded ALU and it's asking for my gameloft ID... I know my gameloft player ID of that old account, is there any way I can create a gameloft ID and link that old asphalt 9 account to it?

[spare minnow]

When does the ios update comes out?

[onyx oracle]

Hour in a half

[maiden tide]

I’m downloading it on my ps4 but i don’t know if i should log in on it or wait till I log in from my main apple device

[shy lance]

you have to start from scratch on ps4, there's no cross-save there.

[maiden tide]

What!! I thought the whole idea of unit is to have the progress on all device at the same time! Oh i didn’t know that unite means it will be just on all devices.

[tender chasm]

Hey guys is there any where to see the server status?? For IOS

[dusky whale]

In my case it took them 5 months!! to process my delete request. I actually forgot about it and thought my deletion request never reached them or they just don’t delete accounts. So I continued playing and it came as a shock when my account was then suddenly gone. They could not reverse deletion and I had to start from scratch. So be careful and think twice.

[maiden tide]

Still under maintenance

[strong furnace]

iOS one is still getting its final touches ig😭

[sharp lodge]

I need to play this game or am dead

[hard forge]

lmao

[forest vine]

Hi, my iOS doesn’t show the update, and yet some of my comrades have it.

[neon hornet]

Fr

[lyric abyss]

on ios?

[neon hornet]

Yeah like it still says (asphalt 9:legends) instead of asphalt legends unit

[forest vine]

Yes

[maiden tide]

They didn’t change the daily usual cards and the daily tasks . I hope 🤞 the gifts would be worth it except the nissan neon and the 750 tokens. We need a season of gifts 😑 i play everyday and pay much for buying stuff on it. Hate the feeling that i feel i work for them. And after years of grinding they give me Nisan neon

[strong furnace]

It’s still under maintenance

[lyric abyss]

impossible

[strong furnace]

Sadly it is. Once done they will update on discord👀

[cloud yarrow]

i got the update

[grim sage]

IOS update is out

[polar ridge]

rly?

[strange seal]

mee too serhat

[maiden tide]

The icon changed but still the old version

Okay now is updating

[cloud yarrow]

Runs great on 13. Cant say the same for Android tho

[ruby haven]

Is this normal? The tracks all look so blurry to me

[cloud yarrow]

They used a heavy method of AA this time i think. I noticed that first aswell

[naive violet]

Still 1922/1918 career flags.
How can you still not fix this???

[meager brook]

I cannot log in to gameloft id after making the new password

[drifting latch]

Help

[maiden tide]

What! This the reward? Where is the nissan neon and the tokens?!

[wanton bobcat]

@candid sonnet @grand snow Facing problem in Changing name - RoadBlock

[gaunt flicker]

Facebook login isn’t working

[dreamy hemlock]

This is since 8:00 am (am in Croatia)

[cloud yarrow]

You are still on A9. Probably they didnt release in your country yet

[dreamy hemlock]

I just realized That, there is ein Update I can make

[drifting latch]

What happen to this hello? Can I report or fix that somehow?

[cloud yarrow]

It's heavily common issue on Android now. Some managed to fix by reinstalling the game somehow. No fixes yet.

[shy lance]

The new garage level cars are not available in the legend store. I keep getting only import parts, even though there are cars in the collector stages I don't have maxed (below my new garage level). What is the point of new garage levels, if these cars can not be upgraded with credits/trade coins?

[tired jetty]

I am playing on iPhone SE 3rd gen and A9 UI was just about right. ALU UI's text looks really small and squeezed.

[wary minnow]

How can I fix the ?

[upbeat elbow]

Daily pass missing, still had 7 days left on it

[uneven belfry]

There is a problem in Crew Chat. Not enough characters allowed. It appears to have been set up with the same character size as your IGN.

[gilded willow]

the game on ios still has the old sounds of the nitro, not the new ones

[naive sparrow]

Try summoning the Muttley

[bright atlas]

i can't login
@candid sonnet
@grand snow

[hollow forge]

You got the rewar without animation, go into your Garage, you should be able to Star-Up the Car

[uneven belfry]

So much for MP.

[dreamy hemlock]

Looks like a fair race to me 👌

[surreal delta]

I only got one unite pack for my welcome gift??? Not 10 of each ?

[hasty pier]

Restart and it’ll pop up

[shell mica]

ERROR 29 appeared

[sweet leaf]

where is my 750 tokens

[olive iris]

Why do I feel that the resolution of the game has been reduced? 😫😫

[lone widget]

Where is my free car? Nissan neon edition and 750 tokens?

[hollow forge]

For everyone, you got the Log-In rewards without Animation. Go check your Nissan Neon for Star-Up
You first have to restart the Game until the Add-like Pop-up appears and then claim it

[civic hawk]

How do i exit this screen?!

[polar ridge]

is McMurtry nerfed???
she lost PN boost...
my 200 dallars have gone...
pain

for me, the top speed was 359km/h(overclocked) before the update. now, only 344km/h...
how ...

[hollow forge]

Yeah, I think it got nerfed

[polar ridge]

I rly despair
If I had known that, I would have Never bought McMurtry

[mild talon]

why remove TD fav cars in MP ….no GT3 or evo ….also chat is to short for texting

[naive violet]

Elite C cars are mixed up: Ferrari 296 and Daytona missing, instead there are Bugatti EB110 and Porsche Panamera available

[maiden tide]

I’m not happy with the update so far 😦 i think the update needs an update

[severe plume]

graphics now looks horrific

[ruby haven]

If anyone is in complete dispair because of the ‘blurry’ graphics on the tracks: this is the trick 👌🏼

[ruby haven]

Fixed, see above 👍🏼😃

[cloud yarrow]

I don't have graphics options other than FPS
-iPhone 13

It is there on my friends 15 Pro

[ruby haven]

You don’t see the bottom left option? That’s strange

[cloud yarrow]

Our graphics are similar though. Only difference we saw is contrast. And no I do not have that option but I do on Galaxy S10

Graphics are not that horrible like biblicalBeast's on our iOS devices tho

[pulsar dirge]

Same i don't have on iphone 13

[ruby haven]

Strange. I have a 15 Pro as well. Might be a hardware thing 🫠

[cloud yarrow]

We had that option on A9

Also I get far more stable and smooth performance than my friend. His 15 Pro overheats so quickly and starts to lag and drop so much.

[severe plume]

[ruby haven]

They should look into this

[severe plume]

gameloft leaving broke ios users in the past

[cloud yarrow]

He also has an 13 aswell and we frequently have no sound issues. At first I thought iOS 18 issue but no. Game becomes completely silent.

[nocturne needle]

same iphone 13 pro max

[drifting jay]

Does anyone know how i get rid of this popping up? I recently connected my Windows Account to both Windows and iOS.

[cloud yarrow]

i think you are using a model with home button older than SE2
the game is still should look good on 8 but i cant say the same on older models as even slightly old android flagships looks and runs like garbage

[carmine meteor]

oooo thats really helpful thanks

[severe plume]

continue with current

[severe plume]

and yep i have an iphone 8

[cloud yarrow]

It still pops up on me when i select that

[sharp root]

Did they fix the parts issue?

[sharp root]

I have an iPhone 7 but I’m used to 30 fps anyway.But a9 graphics looked wayyy better and this new engine overheats and makes the phone lag faster

[cloud yarrow]

Im charging my grandpa 6S to see how it looks and runs i got curious after your ss
A9 looked pixelated but good with PostFX. Most midtier androids couldnt even run at 30fps with effects because GL doesnt even bother optimising the game for them.

[tardy path]

The emoji for multiplayer is in my controls. And if I move the controls the emoji moves too wtf

[cloud yarrow]

Oh my god what even is this bruh and it even isnt stable 20FPS man. A9 looked A LOT better and ran smooth 30FPS

[mellow tapir]

I am the club leader and by clicking on "club" this screen appears:

I think i need to change the team name. Doing that i get this message:

@candid sonnet

[severe plume]

fr

[marsh iron]

anyone know how i can transfer my mob acc to my ps5

[severe plume]

those trees look 🔥

[honest flax]

I'm stuck on the loading screen for all MP races. No matter which cars I use, I can't seem to find any matches for World League, Season Series, or Team Pursuit

[mild talon]

same here darling

[solemn oxide]

Guys, why connect is dark, I can’t click it

[cloud yarrow]

I've just changed the resolution man. This game has issues on every platform it got released

[drifting latch]

What does mob mean? You can use gameloft id to connect 2 platforms

[lean widget]

Has anyone ever been banned even though they didn't use hacking?😭

[grave musk]

doesn't show ultima hunt, ios account on windows

[drifting python]

@candid sonnet how does it work? I purchased a Bundle pass for the previous season and am waiting to receive a discount pricein the new season?

[marsh iron]

mobile

[vapid jacinth]

I connected gameloft id in ios but i cant login in andriod help me

[drifting latch]

What platform? You weren’t using an altered launcher in any way?

[lean widget]

I used android after the update and when I went to play the game normally, after logging out to message discord, I got banned

[ruby haven]

MP currently down, please give us a fix 👍🏼‼️

[formal wave]

why is mp not working???

[ionic grotto]

Please let us change our graphics.

Like all the other platforms.

[latent sundial]

try contacting their support

[lean widget]

I contacted gameloft and waited for them to handle it. I'm really worried because I've played the game for a long time😭

[latent sundial]

R u permanently banned or just temporarily

[lean widget]

permanently

[latent sundial]

Oh dang, then yeah contact their support and wait for them to reply

[smoky flax]

Is there no longer an OC Pass to buy in the store?

[spring ridge]

game crashes after finishing race or entering race sometimes

[severe plume]

i was permanently banned in the past and like 6 months later i was unbanned

[cobalt lantern]

@candid sonnet No close button for this window. Faced this bug 3 times already after ALU

[ruby haven]

Awesome

[spring ridge]

update game crashes every time i enter/exit race and eats up my fuel

[coarse yew]

Has anyone been able to use Facebook login cuz mine is not working for me

[twilit relic]

Himalaya hits hard

[silk anvil]

There’s no way to exit this screen, apparently other than having to restart the app. This should be a general issue

[unreal hawk]

there was a whole 10 hr delay on iOS - no compensation for that?

Issue in slipstream mode: you can't see the cars' trail in front of you anymore

[formal wave]

nah windows gonna get it first and they're gonna get the "compensation" packs too 🤑

[honest flax]

On top of the iOS delay, the MP matchmaking is still inconsistent, which makes it really hard for us to reliably earn Rep. With so many new features introduced, players have been getting distracted by trying them out or dealing with issues, which has slowed down our progress.

Considering this, I think it's fair to reconsider the Rep Milestone goals. In the current situation, it's not realistic for most teams to even get close to 6M. I hope you can understand our concerns and consider adjusting the goals to make them more achievable.

[drifting latch]

I lost my account due to a flawed data transfer
Player ID and game center linked to wrong data and customer support would not respond

[spring geode]

Multiplayer isn't working. Waiting for other players to join is what has been displaying ever since. Am I the one experiencing this?

[naive violet]

Will trade coin shop work same as A9? So that we don’t get offers for golden cars over and over?
Currently I only get epic import part offers for cars that are golden since 2020