#đ«ă»steam-issues
1 messages · Page 20 of 1
pc wifi usually sucks cause of awful drivers
either ethernet or get better wifi drivers
My laptop didn't have Ethernet
I have a laptop
okay?
you do realize usb ethernet dongles exist right
and drivers are not hardware
a driver is the software side of the hardware that makes it work properly with windows (or should i say operating systems specifically)
and yours are either outdated or broken
im simplifying it for you to understand as best as i can, regardless
get ethernet or find better wifi drivers - none of which i can help you with because it doesnt belong in this channel
im missing: daily and seasonal events, multiplayer and legend pass on my game if im on steam, on my phone everything is fine, i already tried restarting the game a few times and reinstalling
keep restarting the game until it comes back
if your game takes over 2 minutes to open, its usually going to do this
okay it actually worked thanks
It always does breh
That happens to me too when I have a poor internet connection.
its not even because of that
multiple unexplained reasons, but its pointing towards their end
you know it's mp where the finish literally a delay for a second before the game decided you already finished the race
or maybe something else i don't know, you don't give much explanation and just explaining with "this" instead
can't you see hes not gaining nitro?
just look at his nitro bar đ
Ah yes, thank for pointing it out, blind me 
Weird bug ig
Very weird one
yeah, never seen this happen before
hopefully its an incredibly rare bug, and not common rn
@coral arrow do you not have the whole clip
it could give some clues
cause currently it cuts off too quick
you gave absolutely 0 context as well
such as when it happened and if it kept happening
and when you noticed it happen
It happened for a few races 2 days ago. The nitro bottles weren't giving enough nitro (the same small amount of nitro even from last place, even though it's the green strike mode), and stuff like drift and airtime just completely stopped giving any nitro at all.
Had to restart the game and the problem hasn't occurred since thankfully
what the actual hell is going on
thats new
@frank osprey can you delete the gameloft folder from your documents
then launch the game again
ok
where is this folder ? I don't find it
in your documents
the documents folder ?
yes
that doesnât happen on any other game?
No
do what Toxx said and if that doesnât work go into your GPU driver software and clear your entire shader cache
I have intel HD Graphics, how to do that in the Intel Graphics Configuration Center ?
what is your cpu model
It is a Intel Processor U300 and m'y GPU is a Intel UHD Graphics
I have just deleted my Gameloft Folder (sorry for my bad english)
So how can I fix this problem?
It work a little better after deleting the Gameloft Folder (I can change options, but no do a race)
When I launch the race, the game closes
okay next idea
open the game properties and in launch options type --backend vulkan
this will change your game renderer from directx 12 to vulkan
theres a chance it can fix the problem
otherwise show me your graphics settings in asphalt if it still crashes
I have no launch options
yes its re-caching the shaders for vulkan
thats intel to you
Intel igpu *
How can I fix this problem ?
i just got the cocurrent acess dected screen on my steam account, but i wasnt on any of my oher platforms. should I be worried and what should I do
I have the last version
Don't worry about it, happens randomly
MP2
Intel UHD moment
That thing might be cooked
Does it happen in other games too?
U300 also isn't really all that powerful
its not cooked
its just bad drivers
this is a common issue with asphalt and intel gpus
this makes a lot more sense now
Ok
any problems with EU servers rn? I can't see any daily, special events or mp.
restart the game
and keep restarting until everything shows up
if your game takes like 2 minutes to start, its gonna do that
actually it's same for iOS, I guess it's update related
no it isnt
there is no update
your connection is just not sending/receiving enough data from their servers
thanks, switching connection to mobile helped
Guys I was having problems with the game so i decided to install it from steam rather than ms store. Now i'm having problems with ads. There are NO ADS in there. How to fix?
thats not a problem
steam doesnt allow ads on their platform
recently they added what switch and ps5 players had instead of ads - now the game is effectively worse on steam if you have non-steam platforms linked to it
from 2022 when it released on steam and until early 2025 the steam version had no ads which made it superior
thanks for understanding @wary parcel
be glad you have no ads on the steam version
if you think ads are better, youre objectively wrong and youve fallen for the trap of "ooh free stuff if i watch ads"
okay so how is no ads better?
on steam, instead of ads there's this "claim" button above which there's a limit 20/20
you cant use it because you already play on the ms store version which has ads
exactly
last year this feature didnt even exist, now its in your way
and they refuse to remove it
so how am i supposed to multiply my creds now
you dont, ive played this game for over 6 years without multiplying
youre relying too much on ads, trust me
i only need ads for the 12x and 20x man...
yeah, i would too, but i never do it cause i cant and i dont care either
again, nothing you can do, dont encourage them to make the steam version any worse
its bad enough as is because of this stupid feature
Don't rely on ads please.
I posted this on Reddit, and someone suggested I should report it on Discord instead, so Iâm reporting it here.
There are several strange things about the PC minimum and recommended requirements for this game.
I reported this issue to Gameloft when the Unite update was released, but since it still hasnât been fixed, Iâm posting it here.
[Should be corrected immediately]
- Since the Unite update, the game requires a GPU that supports DirectX 12 (Feature Level 12_0) to run. However, the listed GPUs â Intel HD 4600, GT 630, Radeon HD 6570, and Radeon HD 5850 â do not support FL 12_0. Therefore, including them as minimum or recommended GPUs is incorrect.
[Should be corrected if possible]
- The minimum requirements list i3-3110M or Ryzen 3 3300U, and the recommended requirements list i5-4460 or Ryzen 5 3400G, but the performance gap between the Intel and AMD CPUs is far too large. The developers should either list CPUs of comparable performance from both manufacturers or include only one brand.
I hope the requirements will be corrected to be more accurate, so that more new players can enjoy this game without confusion.
if only you knew how many issues there really are
when is this game going to receive native playstation controller support that is being advertised on steam?
It works for me, I plug in and it works
its not native though
its supported because of steam input but otherwise its not natively supported
Hi, I posted this question earlier about the âfree ticket refill unavailableâ issue after linking GLID.
It seems that after the latest update, this restriction has been removed â the free ticket claim is now available again on the Steam version.
Does anyone know if this change was an intentional decision by Gameloft, or just a bug introduced in this update?
I stopped playing the game for a while because of this issue. I need to know whether this change was Gameloftâs decision. If it was intentional, Iâm thinking about coming back to play again. But if itâs just a bug, then I donât plan to continue playing.
steam version crashes frequently after mp2 races
dude its just ads.
its not the end of the world because you cant watch ads
youve fallen into the trap of being so invested into ads that you rather not play without them
the restriction is still there for me so i cant guarantee you that you can just abuse the system by getting free ad rewards on it
please get used to playing without ads, ive been playing for 6 years without touching the ads because i know they wont benefit me
im having this issue from PC version it wasnt have this yesterday doesnt need to watch ads
do you also play on the ms store version @sullen bloom
asking considering you have the windows role
No actually
okay well if you didnt read the error message
its because you played on a device that supports ad rewards
and if you think thats incorrect, contact customer care
Yes i already contact customer care
idk how long will respond
they usually respond within 1-3 hours if you use the website's chat feature
Overclock is not available for 935 in the Special Event on Steam (and I've seen it in other platforms). Is that a bug?
overclock changes every season from car to car @slow hemlock
unless you manually overclock for 7 days, you cant overclock past the new season
Too bad I missed this... I may not be able to unlock it now đ©
its okay the car sucks anyways
At my GL, every car is welcome đ
i have the same issue but i actually did play on device that supported ads
not much can be done for you then
unless ofcourse you stop playing on the ad supported device and request them to fix it
where to report new bugs?
for over half a game, my enemies in mp1 kept falling and respawning, unable to do anything
oh that's not a new bug
these are most likely bots that were placed by the game
since at least the last season they were doing that on himalayas
vro is in bronze
My game always crashes when I want to participate in the GP. Is that correct?
On Steam version or MS Store version ?
it doesnt matter cause it happens everywhere
Apparently people say it works on Steam and Android. I know someone who was able to do a time trial on Steam.
what the hell is a time trial
Oh it's a translation problem, give it a try if you prefer, I don't know how the game calls it in English
i cant give it a try because i forgot to get into qualifiers
im waiting on q2
this game isnt fun so ofcourse i ended up only getting 2/3 conditions to unlock qualifiers
which is still such a stupid requirement
looking through the chats its practically random from device to device
On steam
iphones seem to work too but not ipads
this is a mishmash all over the place
its practically random
i have a feeling it wont crash for me but ill only find out tomorrow
Did you buy the LegendPass from a ios/android platform?
And you? ... From which platform did you buy the LP? (if so)
I have the same issue, and bought the LP from IOS this time, not from EpicStore ...
I have a conspiranoic theory, I know xD
Hope it is a temp problem â ïž
why would you ever buy outside of the gameloft shop to begin with
youre just wasting more money if you dont
i doubt this is the issue anyways, i dont think theyd be that crazy to just snoop at what you use to buy stuff
No i dont actually buy it
Because LP doesnt appear in my Gameloft Shop
I Jumped from Switch, and something is wrong with my Gameloft Shop
Anyone elses game stuck on the loading screen when trying to launch the game? Works fine for me on iOS just not on steam
nvm, works now
took like 5 tries of closing the game and reopening
On Steam: CAN'T PLAY GP, whenever i push the "LET'S GO" yellow button to enter it CRASH @obtuse kite
@inland rain
tldr wait until monday, devs are out of office right now
or try linking gameloft club id (settings - connect) if you haven't
Yo, my pc has been turning off when i start Asphalt Legends, but no other game nor app presents this error, it seems like windows is turning off but the pc is still on(RGB, fans and the PSU) does anyone have the same error
the game turns my system off inconsistently, sometimes in a hour, sometimes it turns off before the first race, and does not happen in other games
Having same issue when tried playing the grand Prix. It keeps crashing. Same issue on PC đ„ș
this sounds like itâs either causing your pc to overheat or one of your components is consistently failing
also what are the "other games"
GtaV, minecraft, FarCry 4
do you have overclocking
isnt overheating, sometimes it turns off at 60, sometimes 75
not enabled
i guess
yeah no its not enabled
what about your ram, are you using xmp/docp
hurgh, tried running the game with vulkan??
uhh what
thats that
whats*
thatâs core temps, you might need to monitor hotspot temps
i saw those using msiafterburner
go into game properties and under launch options type --backend vulkan
dont know the difference between core and hotspot
then run the game and it should take longer for it to open
k
use hwinfo for better temperature info
afterburner only shows your gpu temp
you need to make sure everything else isn't frying itself
no it doesnt
mine shows cpu also
oh that's rivatuner then
and my gpu is integrated
oh
i use both
found the problem
integrated alert
it was working fine b4 the hidden update
doesnât help us at all honestly
it just means whatever they changed in their backend is causing your system to fail
damn
i feel like its the drivers or bad shader cache
they hate old pcs then
not the drivers
updated those when i installed windows(today)
most normal intel igpu moment
dammit
im not in the blue team
good, intel and nvidia sucks anyway
im not used to people being team red here
try going back a couple driver versions or see if vulkan runs fine
also if you reset windows today because of this, did you do an actual reinstall through usb or just a "reset"
vulkan will take longer to start every time i opne the game??
usb reinstall
nah only first time so it recaches shaders
amen
usb reinstall and this still happening is actually insane
we've basically exhausted every option
your best shot might be vulkan
i bought it on june
if your pc crashes again, can you make sure while its crashed that you can still enable stuff like caps lock and num lock
ooooh
its working fine
for now
Hell nah you cursed me now
My pc just turn off
bro
just turn off again
wtf
no
okay so its a full crash
im basically fully out of ideas
i need to turn the pc off by the psu
damn
this also happened after i put some rgb fans on, but my psu is 500w
so i dont think that is the case
are they controlled by a hub
nope
all of em use molex to work
all 5
but only 2 have rgb
the other ones are all black
unlikely its the fans then
how
ym max temp?
cus if it is it peaked 80
guys
i cannot take the free stuff that dont need ads on steam
even though i uninstalled the game on all other platforms
is there a way i can fix this? <@&469459051105878016>
that feature is locked if your account has ever been on an ad supported platform
regardless of whether or not you can access it on one of them currently
it's silly but there's nothing you/we can do
iirc you have to contact CC so they can unlink your account from other platforms
also next time please don't ping all mods for a technical issue 
on top of me not being able to play mp i cant even take the free rewards đ
sorry i just wanted a response
can i unlink them myself?
hwinfo
Honestly, I wish they wouldnât show the notification about being able to increase race-end credits to people who no longer have that right...
The âNextâ button is grayed out for a few seconds, so it feels like a waste of time.
core temps are fine, but the hotspot temps might be whatâs causing it to force close
oh
tomorrow i will try that
especially because 80 degree core temps are already borderline
my cpu support up to 100
no, it doesnât âsupportâ it
thatâs the temperature it will shut itself off at so it doesnât damage itself too much
a lot of APUs and cheaper CPUs canât handle above 85
due to the cheaper silicon
even in a tiny itx build Iâve never seen my 5700x go above 70 degrees and that was in the middle of the Australian summer
you have to be using a stock cooler or have left the plastic film on the cooler heatplate to get overheating that bad
none
my cpu really is hot like that
my older pc never went below 80
normal was 100
mine isnt cheap, its old
high end on 2012 ig
something like that
dunno
anyways, imma leave a ss here, tag me if this is important or not, or im in the wrong place
that is running 10c hotter than it should be
so yes
itâs overheating
your options are to either buy a new cpu cooler and repaste it
or keep roasting it until it inevitably dies completely
in comparison this is my ryzen 7 5700x with a beefy aircooler after playing quake champions for 2 hours (current, min and max of this session)
thermalright makes really good and cheap cpu air coolers so i suggest you try them out if youre on a tight budget
not saying im using one myself though
the peerless assassin specifically
although⊠good luck finding a bracket to make it compatible with such an old motherboard
is anyone facing an issue with the grand prix?? Because every I click " Let's go " the game crashes, I don't know why is that, it was ok on the practice run, but on the qualifying this happened. Anyone know a solution ?
delete the gameloft folder from your documents folder
that should fix it
only for steam though
@spare dagger
you should check #đ„ă»hot-topics and #đ€âă»mod-info before reporting bugs here
noted
@spare dagger do what i said
did you
cause thats my own fix that i just discovered an hour ago
hm yeah that might work too
since when deleting the gameloft folder probably registers your device as a new one
its likely just a random flag
It worked, thank you brother
Any recommendations?
Mine is a low profile one i guess
Amd says that the temps in 100% use should be around 71, i get 75 when playing asphalt legens
We dont have that brand in Brazil
if you donât have cheap Chinese brands then what do you have?
Some trash national things
Mine seems to be one of those
And this peerless assasin u said, its expensive asf here
I could buy a 240mm watercooler with the price of it
buy whatever you can find that fits the cpu socket and is in your budget
Thats the thing
Almost nothing is in my budget
I got this pc in june
Still paying for it
and youâre not going to have it by December at this rate
Damn
does it have anything on it?
Ym files?
Yep
Kinda the same as those coolers from amd
Maybe a 2 fan cooler, 2100rpm, 130w tdp could solve this?
It is from the same brand that made my mobo, so i think it is good
as long as it fits the socket
youâre looking for something compatible with the FM2+ socket
Ik
Im not that dumb manđ„
I mean, it looks beefy compared to mine
Mine is more like a low profile one
Ss of mine
make sure you get actual pc thermal paste too
we know
im cooked
?
just booted the pc
i got one from risemode
not those white weird ones
i am actually confused
i'll get a watercooler ig
this with legends open
this package hits 100 in minecraft
and dont turn the pc off
maygod help your pc
Whenever I open the grand Prix in the game, it crashes
ONLY WHEN I open the grand prix
oh they know about it
Nvm
But does that mean I can't participate in Q2?
delete the gameloft folder from your documents
that will reset your settings and whatever flag is tripping gp
it should work after you do
Does anyone notice that the police in career are basically hacking?
You canât knock them down and you get knocked down when you try to
Help me please. Game after last update doesnt start. When i open location with game and start file Asphalt9_Steam_x64_rtl.exe i have error: procedure entry point SetThreadDescription not find in libraru DLL D:\Steam...\steamapps\common\Asphalt 9 Legends\anzu.dll. File anzu.dll i have. I game reinstall its dont work
hacking in what way
you sound extremely new to the game
i dont see how this is a steam issue either
that is not where youre supposed to start the game
what is your cpu and gpu
did you try deleting everything from the asphalt folder before reinstalling
did you delete the gameloft folder from your documents
did you try running the game through vulkan
I meant it as a joke. Iâve been playing for a year and a half now
I donât know where else to put it
They're glitched in career mode on all platforms I think. See the reported bugs here:
#đ€âă»mod-info message
Cops AI unable to be knocked down by 360/Shockwave in Hunted mode races.
shockwave or 360
oh they're bugged right now?
Mostly 360
the free refills and ad packs were available last week,they're gone now?
oh i didn't realize even more bugs got edited into that message since
this update is truly full of unwanted surprises
Same issue on Steam, connection error
Hy!
What about the daily tasks that have already been completed, but the tokens for them have not been redeemed yet? Also, what about the sponsorship that has not been claimed yet?
i3 7200U, GTX 950M . Game worked fine before update
I dont delete folder asphalt and gamloft folder
toxxy asked why you're not launching the game from steam
ŃĐŸĐșŃĐž ŃĐżŃĐŸŃОла, ĐżĐŸŃĐ”ĐŒŃ ŃŃ ĐœĐ” Оз ŃŃĐžĐŒĐ° ОгŃŃ Đ·Đ°ĐżŃŃĐșаДŃŃ
I always start from steam. When game not started i try to test start without steam and see this error
and do you get the error when starting from steam?
its an aws problem
that error that ron showed isn't the aws problem
From steam not start when i tap green button start. Not start without error. When i start exe file i have error
so the game just doesn't show after pressing start?
Game doesnt start than i pressing start
from steam
when i start from exe file . i have error
Its AWS. It has a severe outage
That won't even help
no connection error or anything?
The game runs AWS (Amazon Web Services) and when that goes down, it takes all the servers with it like Roblox, Asphalt Unite, etc
AWS is the host for asphalt regardless of what error code it is saying it still has to go through Amazon web services to get the info I know this because I have it on all three platforms I mainly play on Steam though
connection with steam fine. I play another games without problem
Its been ongoing for 12 hours now
Look at the chat then
This problem only after i updated game
You guys are missing a little bit of context (look at this msg)
This @balmy seal DO i need to be any more clear?
Trust me it is a WS I've checked all the resources I can get including down detector I've been able to get even once just for a Split Second but no it is down again
Read what I wrote and the message I quoted
My game not started in Thursday
and read what ron wrote. that issue started 4 days ago
In Thursday we all have update. .I update game and then game not starting
Its not AWS 100%
Last update crack my game
We are not saying you're wrong what we are saying is that your internet provider your phone provider or whatever provider you are using is using AWS on the back end that could also be the issue
just to check, you don't get this window or anything when starting from steam?
Regardless asphalt is using AWS as a host regardless of what platform you're using AWS and asphalt are not communicating properly
I wish I could be up more help every video game that is using AWS right of this very moment is down they're working on it as fast as it could and can to get this resolved
I dont see this messasage. I dnt see Connection Error. I press green button start then nothing
so the game doesn't even open
yes
what in the world is anzu.dll
oh it's some ad component. weird that it's present in the steam version
i check all files game from steam. Its not have problem with files
oh it's apparently used for ads integrated in the game itself. so in case of asphalt, those real ad billboards that are present on tracks sometimes instead of the default "asphalt legends" ones
when aws servers go back up again, try using a vpn or something if you can
I would suggest I'm installing and reinstalling the game and download driver Max to update your computer drivers completely you can only do two a day up to 10 per month for free
ok
I dont have problem with drivers. I play long time asphalt . I dont do anything on my PC.I dont install new programs. I dont reinstall drivers. I only use my PC with browser and Asphalt 9. Dota 2 , CS2 . That all
Otherwise you're just going to have to wait for AWS to fix it issue which I know they are working on at the moment every where you play the game you're going to have the same issue with that connection error
I dont have trouble with connection. My game not start, I dont see CONNECTION ERROR. I dont see anything. My game not starting after i pressed green button START
I don't use one either I'm a computer technician freelance
did you update windows recently?
I dont update windows
Again it's an AWS problem cuz steam uses AWS also in some instances
I disabled updates. When i install windows. 5 years ago
you probably should. maybe something changed and now it requires a newer version of windows. not windows 11, just a newer version of windows 10
My system work fine 100%
Last update need windows 11 ???
is it joke
where is changleog?
i want see changelog
ĐœĐ”Ń, Ń ŃĐșазал, ĐŸĐ±ĐœĐŸĐČĐž ĐČĐžĐœĐŽŃ ĐœĐ” ĐŽĐŸ 11 ĐČĐ”ŃŃОО, а ĐżŃĐŸŃŃĐŸ Đ±ĐŸĐ»Đ”Đ” ĐœĐŸĐČĐŸĐč ĐŽĐ”ŃŃŃĐșĐž
I dont take my system
You need to update Windows sometimes cuz just imagine all the invulnerabilities you could have
just update windows. you updated the game, it doesn't work anymore, but only for you
Its not solution
Look we aren't saying you're wrong we are just telling you the issue or issues at hand
U dont know what in ur updates?
im on linux anyway, this doesn't affect me
what is the file anzu.dll ???
U need search solution with AD
not in my pc
Ur AD file doesnt start my game
anzu.dll
i assume it's for ads on billboards in the game
it starts for me, it starts for everyone else (well, when servers work). so it's you
I'm also thinking of switching to Linux but I must warn you. If you do that some games won't work
anzu.dll crash my game. Why u say me change drivers?
or windows
its not solution
problem in update and AD
anzu.dll
maybe they ship a new version of anzu that needs new windows updates
Give me new file anzu.dll
ĐœĐ”Ń, Ń ĐłĐŸĐČĐŸŃŃ ŃŃĐŸ ĐœĐ°ĐČĐ”ŃĐœĐŸĐ” ĐŸĐœĐž ĐŸĐ±ĐœĐŸĐČОлО Ń ĐžĐłŃĐŸĐč anzu, Đž ŃДпДŃŃ ĐœŃĐ¶ĐœŃ ĐŸĐ±ĐœĐŸĐČĐ»Đ”ĐœĐžŃ ĐČĐžĐœĐŽŃ
I've been a IT personnel since I was 16 I am now 34
Its not 100% true
microsoft changed windows 10 a lot over the 10 years. windows 10 from 2015 and windows 10 from 2025 are very different
some things ought to break in these 10 years
i have windows from 2020
developers start writing programs keeping newer versions of windows in mind
Who know about AD?
I want speak with developer AD
Do you sure that all players Asphalt from Windows 10 dont start game?
Ń ĐČŃĐ”Ń ĐŸŃŃалŃĐœŃŃ Đ·Đ°ĐżŃŃĐșаДŃŃŃ, Ń ŃĐ”Đ±Ń ĐŸĐŽĐœĐŸĐłĐŸ ĐœĐ”Ń
Its not windows 10 problem
it's no updates installed since 2020 problem
I delete game again. i delete folder Gameloft from Documents. And delete folder Asphalt from Steamaps/Common . And now reinstall game
if that doesn't work, you should install windows updates
can i speak with developr game?
@violet bear i added u as a frend
why
u seem cool
i don't know you
i am looking 4 friends 2 play with
server down
known issue, it's on amazon's part. see #đ€âă»mod-info
I'm reading AWS is fixed, but ALU is still down for me in 3 different devices. It's only me? đ
Probably
@thick raptor or @hybrid slate, after this update being released, my son was able to claim 5 free packs and 20 multipliers, playing on Steam. Today he can't do it anymore, says to play on a platform that allows ads. Why this has changed again?
i still can do it, oddly enough. i do play on android, which supports ads
maybe there was something lost during the aws outage?
for context, does your son also play on the same account on a platform that allows ads?
not a steam bug specifically, but custom colors on no-dual-color cars like lamborghinis are still bugged. they're forced into dual-color mode with no way to turn it off (outside of possibly picking an official color that isn't dual-color, which i've never seen) and only being able to change color 1 (the fresnel color) with no way to change color 2 (the camera-facing one)
also i think someone messed up the mp rewards for silver iv. you get 5 silver packs for silver iv, but 3 bronze + 2 silver for silver iii, 2 bronze + 3 silver for silver ii etc. i think it's been like that for a couple seasons now, but i just noticed
Sometimes on Windows.
graphical bug with the renault trezor - on dynamic lighting quality set to low (1st screenshot) the carbon fiber is noticeably darker than the rest of the car, but on medium (2nd screenshot) and above it's mostly the same, as intended (3rd screenshot)
how do i get out??đ(just a joke)
okay but how did you initiate this bug
why do you send a bug and say "its just a joke guys" without any steps to reproduce @errant kettle
My bad
I donât have it gold yet and when I clicked the âIâ button, you cat get back out
how did you try to to back out
escape or mouse4
i assume escape cause it kept flickering in the bottom corner
Reason: Bad word usage
.
Hi there, I am on windows PC but will try to help you
thanks
Assuming your laptop is above minimum specs and you can access the internet with other apps, then try this
Exit the game and go to windows 'settings', choice 'apps', find Asphalt 9 and select it, select 'advanced options', now first select 'repair' then select 'reset', this might fix the problem. Start the game and you might have to setup your preferred controls & display options
what
this is #đ«ă»steam-issues
what is this disjointed conversation
why are you giving him help and/or advice for the ms store version here
the guy was posting in wrong channel, so I am trying to help him with connection problem via Steam
i suggest you leave it to me then
what is the so called connection issue
i need the error code to get an idea out of it
okay so they got a 2-0-0 code, likely related to their isp and theyll likely need to use vpn or a different connection
ok, feel free to jump in, hopefully you can help him, original posts where in https://discord.com/channels/464007189741305856/476684136355069962
but you can still try going into your documents folder and deleting the gameloft folder to reset the game settings and wipe the cache that way too
i still suggest they try using mobile data instead of whatever theyre currently using to see if it happens on different connections
Thank you, it seems to have helped. I've entered the game
what was your solution out of those
it helps knowing for future cases when others get the same issue
Good morning you all I am having trouble with redeeming the code that I gotten on email earlier not sure if I managed to register for the tournament and also is it okay if I stream myself playing it and I do have a YouTube channel Blacksteal007 The Wildcard hope they do not mind me doing that too.
No self advertising
Not self advertisement just asking for permission that is all.
Itâs not self advertisement read my text first and itâs asking for permission and also I am a huge fan of Ferrari thatâs like my dream car anyway and I do not have it anywhere in my area where I live the closest dealership is all the way to far away in Texas for me anyway.
are you even old enough to legally have a discord account
Yes I am old enough to own a legally discord account I am like young old not old old type been around a while like my age is Gen-X age.
i completed all the hololive pass missions, claimed both episode completion rewards and all the free pass rewards (i'm not buying the pass), and now i have this yellow ping stuck on the event. where may it be coming from?
i also claimed all the note rewards
no pings on stages themselves or anything
restarting the game also didn't make it go away btw
u-5492f5
Seems like an issue for everyone, probably nothing we can do until the event ends
No events loading on my game rn. Is it the same for others?
keep restarting your game until they show up again
Just noticed this, but legend store is selling epics when I have the car on gold.
You have a spare one on your inventory. Trade it
oh my bad. I thought it was the same way as blueprints
i cant blame you, it obviously shouldnt show up but still does
has this even been fact checked
cause that just sounds insane
yeah i saw trading in the spare eips fix the issue several times on this server
it's a matter of == vs >=
no that is just how it works
if you get EIPs from an event for a car you already have maxed or have extra when you get round to maxing it theyâll continue to show up in the store until you have none in your inventory
Can confirm, I have one spare EIP. Have traded it now. Thanks for the help
game freezing periodically
this happens both in races and outside of races
I've very thoroughly troubleshooted my own device to make sure it's not a driver issue or something like that
I have never had freezing like this until recently and I'm lucky if i can get through a single race without this happening
this happens every few minutes
no spikes in resource usage on my PC, the game just freezes out of nowhere
apparently "minutes" is too generous
The fact that the poor connection message is showing up surprises me, maybe it's just because of the lag in the game
my connection is definitely not poor, I never have internet issues outside of this game, if that's even what's happening
when your game freezes during multiplayer, it shows that your connection is poor because youre completely desynced
its always been like that
did you try deleting your gameloft folder in your documents @ebon aurora
doing so will reset your settings and likely any broken cache
also which gpu
reinstalling the game doesnt delete the folder so no
Vulkan has a cripplingly low frame rate for whatever reason
because it is recaching shaders
you need to let it cache everything by playing a couple of races first
It genuinely refuses to go above 20 fps using vulkan
its the same for any other renderer
Oh believe me i have tried
i smell nvidia moment
show your game settings
You wanna know how many things I've tried?
I have tried switching out my GPU
And it still did this
switching it out for what
its not a good idea to clash display drivers with different cards
using ddu?
Do other games do this
No
And also no
This is a problem entirely unique to asphalt
i suggest you uninstall display drivers using ddu
but first
show your game settings
so i can give you an more optimal setup
This game is the buggiest thing on my PC
cause the settings in this game are abysmal
Oh I've tried just about every combination of settings possible
Nothing has helped
straight up nvidia moment then
That may fix it and the only reason I haven't done that is because I don't want to
I think this is an asphalt moment honestly
Because this game is a mess
no i strongly believe its nvidia's incompetence too
its so anticonsumer and buggy since the 50 series drivers came out
Toxxy can you not make every user report here into a nvidia slander?
Maybe a mix of both but if it was fully Nvidia's fault then I doubt the problem would be entirely localized on this game
i still suggest you do a ddu uninstall instead
youll have to go into safe mode though
but once again, youre refusing to show your game settings
i need to know what they are cause i suspect this is either fullscreen, vsync or antialiasing
Currently on medium preset but with fps maxed and vsync off
presets arent enough
Fullscreen on, 1440p
Idk what else you want
Im not even at my pc right now
stay on medium, reduce everything to low, turn off antialising, turn off volumetrics
what resolution scale also
I've gone to minimum graphics with the resolution turned down to 720p and it still froze
i suggest you stay on 100%
oh yeah do you also have anything like rainmeter or wallpaper engine running
okay atp just do what hehe said, if you want to retain ad benefits use the epic store version
you could also try playing windowed i guess
Tried that already
I think the only thing left before I give up is to get a different version of the game
Fully convinced this is the game punishing me for taking too long of a break lol
nah
the only acceptable tinfoil hat conspiracy is blaming nvidia

oh also game mode on windows, got that turned on?
i suggest you dont
It kinda sucks lol
But anyway
I have an Nvidia GPU because of rendering performance in stuff like blender and also VR compatibility
At least at the time of purchase the difference was significant enough
well you got only 2 things left to try then, different platform and ddu
amd vr performance is fine nowadays
I know but I haven't bought a new GPU in quite a while
Ok but that's also significantly more powerful than the GPU I have?
its more powerful than the 3060ti which i upgraded from
lol im assuming yours is the 12gb but still
solid 2020 card that i got for 400$
didnât he say he had a 2070
no keep reading
their driver compatibility in the past 12 months has been awful
and the Gameloft technical team isnât exactly on the cutting edge of⊠anything
Aware, but indulging in topics about anticonsumer, nvidia bugs and what not doesn't help in #đ«ă»steam-issues that + if there's a widespread Nvidia problem from a recent driver or similar we'd have a surge in reports in the server + for liveops
anyway, 8gb of VRAM is a death sentence if youâre trying to play anything above 1080p on more than a single monitor on Windows 11 these days, Asphalt alone eats 3.5gb idle in the main menu
My laptop 4050 (6gb) does really well at 1080p and can hold 120fps easily
Then again Iâm not running max settings
depends on settings. on my 8 gig rx 570, my performance becomes much worse when i set dynamic reflection quality to the highest setting. i should measure vram usage too, but if it changes the resolution then it definitely increases
my point is, if your dynamic reflection quality is on high or even medium, turn it down. there's not much visible difference between low, medium and high. the only noticeable difference is between off and any other setting, since when it's off it uses pre-baked reflections that are distorted with box projection to simulate movement
in my case, vram use goes up from 1.4gb idle (i have some chromium-based apps open right now) to 2.3-2.4gb when opening asphalt and letting it idle. my settings are at 1080p max except for dynamic reflections quality, which is at low
a gigabyte in the menu at 1080p almost-high isn't that bad
correct in assuming I have the 12GB version of the 3060
I would just use the 2070 otherwise tbh
anyway as a follow-up to the weird game-freezing issues it doesn't happen if I play on the microsoft store or epic versions of the game
only happens on the steam version
it solves my problem but doesn't answer why it was happening in the first place
(I only own both cards because someone offloaded the 3060 onto me for free when they upgraded their GPU)
do you have steam input enabled maybe??
im trying to think what could be intervening
@ebon aurora reach out to customercare with a recap of all what happend for them to collect stuff and send to devs even though i suspect something is wrong with your own steam client or any files related to it, you could try cleaning all old steam and game files and try fresh installs of them both or even a new windows install on a diff partition, or just play on the epic version but this is most likely a problem on your end not the game as it's not widespread or common+ the fact that it started happening recently it means something broke after an update or something, steam tends to update quite often
i just dowloaded asphalt on steam windows 11 but the sound is not working at all
how
wow.
and you need to manually install the klite codec pack to fix it
how..
you have an internet browser
For some reason, Dynamic Shadow Distance being set to Very High does not work for me (?). Dynamic shadow starts rendering very close instead of it starting to render from afar.
Like this
what about your shadow distance
Dynamic Shadow Distance is currently set to very high
not dyanmic
theres no option 'Shadow Distance
yeah. all of them on max. guess its the rendering thats weird, or maybe my graphics driver. Using a 5500gt igpu
nah it happens for me too, i just shrug it off cause it doesnt bother me
this game is janky as is
aight
Is there supposed to be no parts buyable with style points on the lancer?
i think you were meant to get the parts by watching an ad (that's how i got them a year ago). but steam doesn't have ads đŠ guess they forgot
lol???
always been like this
some tracks just have a really noticeably low shadow draw distance and thereâs nothing you can do to change it
Osaka in the skyscraper/mall section is really bad too
is there a way to set steam account as main? I sometimes play on iOS to start showroom for example and because of that I can't receive steam rewards, I also can't benefit from ads because I prefer to drive through Steam đ
uh no
doesnt matter what platform you play on primarily, you cant do that
contact customer care to remove your ios account and play only on steam
thats your only option
Forced dual tone on cars which are not supposed to support dual tone (other cars affected: Vantage V12 2022, DBS Superleggera, Terzo Millennio)
Basically it seems like if you put an official color then go to custom colors, the official color stays as tone 2 and can you see how ugly this is???
how dare you get dualtone on a car youre not allowed to
you should really change your issue to "why cant we make our own dualtones on these cars"
cause now the devs get to patch out yet another way to apply dualtone on cars we cant, dwindling the count even more
lambo, aston martin etc. don't want you to, ez 
what
afaik the customizability of cars depends, among other things, on what the manufacturer allows. during the sonic spotlight, they had to stop selling the amy decal for lambo revuelto "due to licensing issues" (#đ„ă»hot-topics message). also there was a question in one of the dev qnas (i think i was the one who asked it, idr) about dual tone paints, and escopeta cited "limitations from brands" as the reason why not all cars have them (#dev-qa-december-2024 message)
lower your yapping
look at forza and come back to me
theres no way they cant put more money into licensing 2 colors on a car
i mean microsoft is a bigger company than gameloft isn't it
okay what kind of point is that
more money and more reputation
generally, my point is, if it's not external factors like licensing restrictions, then what is it? clearly the dev team wouldn't have gone out of their way to restrict dual colors for specific manufacturers, especially considering how they haven't been doing a good job at it since the vanity update lol
its a crappy excuse and you know it
dont defend them because they cant put in 2$ more for dualtone colors
yeah true
where is the overclock in GP?
still a bit scummy. every other time the gp car was overclockable throughout the whole event
this time its different because they had to move it
oh right i forgot about that
Microsoft doesnât handle their licensing
only their budget
anyone knows how to fix ad rewards for steam ? From what I heard they are supposed to be working, but mine have been broken for the past month. It may be because I played on android a few times tho last time was 2 weeks ago...
that's why
nothing you can do unless you tell customer care to remove your android link
One of my friends has the same issue. He said customer care didn't help him at all
Kinda sucks because the whole point of unite is supposed to be cross-platform...
okay well they know you have a platfrom that can print them money
steam cant because its against the tos, and the ad rewards were added to the steam version only a couple months ago
horrible change frankly, completely 0 key dangling with ad rewards was way better
trust me, you dont need ads to play this game
ive been playing just fine without them for 6 years
I got the link to the club reverted by customer care, but I never played on a non-steam platform.
steam for some reason dont give me the achievement
idk if this is a issue of the game or steam
the collector and legend of the flags
known bug
it's been like that ever since achievements got added lol
they did fix a couple of them, but the two of them are still broken and have been for months
those two didn't exist at the beginning
don't gaslight
over 40 new ones got added after unite released
Maximum flags even though I havenât completed career mode
and how did that happen
if you like me with 0 credits and 80 cars waiting to upgrade, then you do actually
atleast they could make it reset daily (the steam ad blocking)
no im not buying packs bro đ
i thought u were suggesting i buy them
thats what i do alr
and thats what ive been doing for 6 years too
not easy when half of it is locked behind the latest car events
okay, so how did i survive 6 years ago when i started on nothing lol
i guess you had plenty of time to somewhat keep up with the releases
i didnt, i struggled
asphalt 9 was more cruel than unite surprisingly
regardless, they wont change it and you wont get it back unless you can get through a human on customer care
ive sunken money into the game and they still screw me over because of it
true, i actively played a9 for 1 year, alu made me stay tbh
one of my club members was told to wait for the next patch to "fix" the issue by customer care 
like if he doesnt launch his account on android ever again it should start working after 1 patch
then test that theory
are you garage level 12+?
if so, daily events - scroll to the end - credits heist - auto-claim. resets every day 
i do that every day i remember to turn on the game đ
0.6m a day is not that much if i need 2m for just 1 upgrade
My career says it's 100% complete when it's obviously not. It also says I have completed all flags but I don't even have all seasons unlocked
It was for a short time for me
They added extra conditions recently
Oh wait
Yours is very bugged somehow nvm
Yeah I think I've got a season or 2 where the flags left is incorrect
So can i only overclock once per grand prix?
no, the 770 was rescheduled due to a bug
and the devs didnt account for the overclocks to move after the season change
cars that can be overclocked every season change after a new season starts, and they didnt have the 770 in this season
thats all there is to it, it was unintentional
it's been like this for some months, I think maybe since the sonic spotlight event
in my phone things load normal but on my pc the icons dont load, neither in the daily events neither in the store and neither in spotlight store
already reinstalled the game and verified the integrity of game files
delete the gameloft folder from your documents @crystal sierra
reinstalling doesnt delete that folder which contains cache and settings
does steam version supports ads like windows store one does ??
I tried epic games one and there were no ads
no you dont
its against steam and epic store tos
you can survive without ads, trust me
thanks!
is there a way to reset the graphics settings to default without reinstalling?
delete the gameloft folder from your documents
thank you
dont know why you would want default graphics though
if you need help with a better graphics setup that still looks good and isnt taxing on performance, i can tell you what you should do
so what my silly goofy girlie ahh did was that I accidentally put on ultra graphics in the game and that made it crash and unable to load
when it did that for me it reverted to previous settings, but i guess it's not consistent
this is likely an issue with your gpu
as i dont get any graphical glitches while using vulkan
i can only assume youre on intel which is notoriously buggy with this game
good assumption
I found a way to break it so hard it looks tuff now
at least you get to experience the game how its not meant to look
i really wish i had graphical glitches
theyre the coolest thing ever to happen to me
one time overwatch was glitching out for me
I was going to send a picture but I couldn't find it đ
shame because the game runs so smooth on vulkan
vulkan is great when youre not on intel
it could also just be a combination of your graphics settings ingame
Lowkey I think I'll continue playing like this, it's too funny
TLDR: There's no issue, I just need to confirm some things about the size of stored Vulkan shaders in disk (linux system).
I usualy play Asphalt in my linux system. Since last week I've noticed that game's Vulkan implementations are now better than ever. Lights and shadows are very much more stable. I obtained some VK logs... the rra â Radeon Raytracing Analyzer shows: BVH builds, BVH memory, Ray traversal, Ray queries, Hit/miss statistics. It's great! But I also got this amount of shaders (11GB). Is it ocurring in your systems? Do you set hader pre-cache is enabled? And what about background compilation of Vulkan shaders, is it enabled too?
Thanks in advance.
christ thats huge, try clearing them maybe and see if they get that big again?
I play both on my PC and on my phone and on both of them there is a hollow of the car in the back of the car (ghost like) it's not so visible but it's actually recognizable.
what car exactly? can you send a screenshot?
oh wait, do you mean this kind of ghosting?
that's actually either anti-aliasing or motion blur. turn them off if you mind them
imagine using antialiasing
i just wish they had something non-temporal as an option, you know, in a racing game
imagine using antialiasing
you can get GTX 710s fairly cheap
thatâll give you loads
their specific issue is taa
i rather avoid fartvidia
thatâs exactly why theyâre so good for it
I have an issue to report
Whenever you switch tabs, like to another window, sometimes the cursor just disappears. It's still movable, I can see it highlighting the different element (sometimes) but the cursor just doesn't come up untill I quit and relaunch the game
Sometimes the UI elements dont highlight properly
And sometimes the game just straight up becomes unresponsive, but not crashing. The AUDIO plays, but none of the elements are clickable and nothing works.
OS: Linux Mint 22.1
Desktop Env: Cinnamon
GPU: NVIDIA RTX 2050
Driver: 580 series
CPU: Intel i5 1240P
linux and nvidia is such a bad idea
i suggest you try different proton versions
you wont really get (official) help for linux cause this game runs through proton and not natively
I mean my laptop came with NVIDIA gpu and I dont wanna deal with windows 11's BS
Am using whatever steam gave me, I already had installed proton beforehand for playing brawlhala and it's using the same version.
you can manually change the proton version in game properties
I'll look into that.
But I got the main point. Us Linux users have to deal with ts a lot more đ„
Asphalt 9 in linux native when
and from experience there's a high chance it will work worse than under proton
although said experience comes mostly from the older ports like the witcher 2 and deus ex mankind divided, but the point is the same, they're not gonna maintain that very well. there's a reason why proton exists, and the early steam machines failed in large part because valve expected the developers to port games to linux, since they didn't invest into wine and developed proton yet
Spotlight's Missions Episode 02 error: swap 100000 perfect nitros and drive just 100 m in event đ
this is an issue on windows too, for what itâs worth
there might be another Linux-specific cause but the solution should be platform agnostic and can be simple enough to be so
im on cachyos (arch linux), i play on steam using proton-cachyos slr, never had any issues
thats just how it is with linux, works for some but not others
especially with differing hardware
So this is a debian only problem ig
i could blame cinnamon for it. it uses x11 instead of wayland (wayland is display server protocol), wayland has more advanced stuff and is modern, perhaps try using a de like kde plasma :) you could try pikaos if you are debian oriented or cachyos if you are arch oriented, its your choice after all.
I mean, doesn't debian have support for a lot more apps? Also, yep am going KDE plasma, but it'll also be nice if I get a windows-like theme pack for it (not exactly windows, but a cinnamon-like UI is enough)
what is error code 1-3-5-10?
great question
nobody knows other than just guesswork
in which case its "try again in like 5 minutes because the servers are struggling"
my game is stuck and shows that error after a lot of loading time, its happening on all 3 versions
there is no documentation for which code stands for what?
lmao no
and there likely never will be documentation for it
theres like 5 codes the community knows the rough idea of what they mean
rip
sry about the forwarding
i was too lazy to retype it LOL
idk if you guys will know the answer but any help is appreciated
do you even have the gpu drivers installed
and as a reminder, this game isnt officially supported for linux
yes theyre installed
apparently a ton of others have run this game on linux with little to no issues
im on Steam btw for this
okay but in their cases arent a damn intel hd 4400
there are a few LOL
have you tried any other game
no cuz i dont have any other to play ;-;
then try a different game
imma try some quick tweaks
k will do
so....using Wine i DID get it to launch for a brief moment
it began to load then got this msg
thats not how youre supposed to launch it
it needs to be launched from steam
with steam opened
do you even have proton installed
and did you try changing the proton version in game properties
all of the above = yes
i believe so?