#🌫・steam-issues
1 messages · Page 4 of 1

my kb isnt working i cant do punch drift
disable steam input in game properties
and get a mechanical keyboard if you have a membrane one
also switch your renderer to dx11 or opengl to improve performance
this is where you find steam input
sounds like your app is interfered by another, based on the sounds it makes. can you restart your pc and only open a9 to see if this issue persists?
Hmm lemme try
I am facing issue related to FPS, Im playing on steam and when the game is starting the fps is above 200 but as soon as the home interface opens the fps drops at 60 and doesnt go beyond it.
Can anyone help me?
Hello
@pine terrace disable vsync
tried but didn't worked, actually i have 144hz screen display
doesnt matter
try changing your renderer to opengl
open game properties and in launch options type -gl
then reopen the game
@soft warren tried changing it to GL but it's not working
Can this be an issue with GeForce settings? Caz I've gone throught internet and that might be an issue with battery boost setting or something like that
I tried everything but the fps doesn't exceed 60.
It used to go till 280 early but it doesn't go now.
I reset my pc after that these issues started to occur
dont know why you reset your pc instead of trying to troubleshoot it here
i'd help but im low on time currently
have you actually unlocked the fps in the game’s settings
because by default it’s either 30 or 60 locked depending on your hardware afaik
could be the config file failing to write
for a while now i didnt get mp rewards which i didnt really care abt but now i got top 3000 in classic and nothing... maybe its just the popup missing but it really annoys me as i want to know what blueprints ill get
if you are ruining your game with p2w at least make it work
okie
youre getting your rewards, you just cant see it
still annyoing
@atomic zodiac in game settings?
Yes I've changed it to 120+ but still couldn't figure it out why that's happening
Yeah could be
head over to C:\Users\[your user]\AppData\Local\Gameloft and delete everything
you can access this easier by opening the run box (windows + r) and typing in %localappdata%
search for desired_fps in the local_profile file and edit that to whatever the number your screen refresh rate is
60, 120, 144, 240, 280 ....
Whatever
^
Read above
Can a9 even go to 165 fps? My monitor is 165 hz but I don’t know if the game can go that far
That's on you to test it.
he game has no fps cap
When they will fix reward multiplayer? I know i received the cards but it make no sense that i can't see what i won.
im literally playing it at 240hz
next update, they dont like pushing out patches
They should fix also showroom visual error.
they should rework showroom and not make it predatory and unplayable for players that already have some cars at max stars but not max stats
(me)
literally cant play the speedster showroom cause its locked behind the dezir which i NEVER got to play
Can someone tell me why i can’t play the game? There is no track. No showroom, no carrier-mod, no Multiplayer
I restart steam!
And the shop don’t work to!
Hi
I thought that was bugged anyway?
And none of the other promised cars have been added
Where can I find 'local_profile' file?
Go to desktop. Press Ctrl + R to pull up the Run Command. Type %localappdata% > Go to Gameloft directory and find the file, it should be in there
Alryt I'll try it and will let you know.
Thanks in advance
@soft warren any tips?
ignore
ignore x2
You know what causes it
no and i know it doesnt matter
I think if you ignore it your save is saved on Gameloft servers 😄
the error is related to local syncing, so unless you have multiple devices running steam, there won't be any data loss
and besides, once you play, it'll resync with the cloud
I can’t enable 120 or 120+ fps. I did as the game told me, relaunch to apply the changes. But nothing happens, anyone has a solution or know why it happens? Please let me know
And yes I do have a monitor that’s over 60hz
do this @silk heron
also read the message right under that one
then try again
Oh I see
Did you loose anything?
That doesn’t look too promising
And did the fps issue got solved?
i literally said thats ignorable
three times already
ive used steam for long enough and messed without enough games to know its nothing to worry about
I’m just asking him if he had any issue afterwards
Yeah yeah. Thanks.
I restarted my pc, just for safety and that took care of the warning message
Since I have a rocket speed SSD it only took 15 seconds
okay but why bother if its something ignorable lmao
if you clicked play anyway, the message wouldnt show up anymore
i've just got scammed by the game 3 TIMES?!
I tried claim MP rewards and still didn't gave me it
you did get them
its a visual glitch so it doesnt show what you got
this has been announced in #🔥・hot-topics a couple of weeks ago and should be fixed by the next update
They fix it in next update.
I thought it would keep coming up since nothing would happen
I see
It worked!!! Thanks Bro
I have for some reason some wired issues with the connection, before 19:00 CET it works usually fine and after about 19:45 CET the connection issues appear and not all events loads for me anymore.
Somebody same problems since a few days?
The support via the homepage even claims that I have to restart the wlan router.... I don't use wifi! How do they come up with that? Just because the servers are overloaded?
modem ≠ wifi router
modem handles internet, router handles wifi and lan
thats dumbed down as much as possible
Since friday i've this problem! And no support....
mee too
I think that might be related to some network peering and overload at specific times ( at least on my end) - but not sure at all but that is only at peak times
Hi, I wanted to sync up my steam account to microsoft so i can play asphalt and other games at the same time, but my connect button seems to be greyed out for some reason? i have another steam account that I tested and that one has the connect button work just fine, could anyone tell me why and is there a way to fix this?
Sometimes, even when I don't press anything, my car keeps going full left/full right along with random FPS drops. How can I fix this?
3 things to try
disable vsync
change renderer to dx11 or opengl
disable steam input
4th thing to try (assuming you play on keyboard) is to buy a mechanical keyboard
hi
How to do that?
So! Is it time again that GL's servers are overloaded? How long has it taken for GL's servers to keep up with the onslaught? Not even 2 days or in other words: almost 47 hours and then they collapsed again! Just great!
open game properties and in launch options type either -directx or -gl
then restart the game
Tried everything you've said and the bug still happens.
any other racing games you have installed that you could quickly try?
this is the opposite of an issue
I don't.
Reason: Posted an invite
Sorry, I replied on wrong thread ...
try to clear the cache than restart again, this issue happens because the connection is unstable then it's stuck later even the connection becomes okay. It happens with android too
submit the ticket to CC with the player id, they will check your issue.
what is your PC Spec? Have to try to turn off some effects in settings.
vsync is a really obvious input lag culprit
but he said he turned it off so its definitely something on the side of windows, drivers or the game install itself
I recall I saw similar issue on android-issues channel, some of device has issue with sensor, than the issue is fixed by firmware update.
this is the steam version we're talking about
entirely different platforms with their own issues
steam is poorly optimized to begin with depending on your renderer
the control scheme also matters
whether its a controller or keyboard
Ryzen 7 5600G and RX 6600 XT. Also, yes, I did turn off some of them.
no way in hell its your specs then
similar to mine
i'd suggest you find C:\Users\[your user]\AppData\Local\Gameloft (find it easier by opening the run box with windows key + r and type in %localappdata%) then delete the entire folder and uninstall the game
after that, reinstall it, and make sure you type -directx in the launch options
dx11 should work the best, dx12 is the heaviest on performance
ofcourse thisll change if you wrote it properly
also i suggest you stop running any programs that rely heavily on the cpu or gpu
also state how you play the game, cause you never said if you play on controller or keyboard
I'm on keyboard.
On a mechanical one, too.
Logitech G Hub counts, right?
i wouldnt know since i dont own a logitech keyboard
my mech keyboard has pretty rudimentary software
@vivid musk Does it happen on MP or Career mode too?
should be unrelated
On both.
heres an idea
while playing, have task manager opened
and change update speed to high
then sort it by highest cpu usage
whenever your inputs get stuck, look at task manager to see whats spiking
pls help connection error 2-0-0-0-404, it's get irritating
Guys
can someone please assist me, my friend cannot see my custom game when I make one, can someone help?
Reason: Posted an invite
When my inputs are stuck, my CPU usage drops on Asphalt 9 from 6% to 0.9% or something like that.
Reason: Spam
Somebody help. What should I do if no game sound is output? I did reinstall. I also hear sounds in other Steam games.
I thought I had checked all the windows settings, but it would be very helpful if you could list them.
Any idea on how to make A9 play on my PC monitor instead of my 4kTV?
There is an update for the new season on the way and the servers are overloaded again. Steam users (maybe other platforms) can't access the game again.... To be honest, this is an indictment of poverty.....
what are you talking about lmao
How months you will need to repair a simple error? Still have the reward issue on multiplayer.
Is a sh17!!!
Yeahhh but they can't make us wait so long for a simple error.
theyve done it before and theyll do it again :)
So why you defend them?
im not defending them
event pass not giving me my daily rewards
"daily rewards"?
ok
which is why i dont know what makes you think its daily
it lasts for 7 days, not 1 day
so you get rewards from it once a week?
yes
ok thanks
if you thought they had the capacity to code an event to reset daily for a broken pass such as the tle pass, youre dead wrong
you should try working out
im not mad at them they should add stuff that work or write a proper description
yes cause thats totally a credits heist
blue credits dont exist
"tokens"
see? and thats not a credit :)
also 90k is pretty awful to consider calling it credits heist
that's another story
"credits heist"
gives 90k credits/week
what
if this is political, maybe dont be
cause i know jack about politics nor do i wanna know
go enjoy your pass
Please stop reacting whoever that is
Does anyone know what could cause this issue? My game also loads slower than normal
Check your internet
If nothing is wrong contact customer care
Thanks for replying, I figured it out, it was my internet
Ok gud
It’s a strange situation when the game actually loads, but not anything else
Bad timing of internet going out somehow after core files are synced
On my steam deck when loading the game there seems to be some kind of overlay that isnt being rendered properly causing it to flash, I can cancel the overlay/popup and everything is fine but I currently dont know what the popup is about.
Anyway to disable it? when it does flicker you can kinda see a car so it is related to an ingame thing.
honestly youre being too vague and no, you cant disable any popups unless it has an option to not show again
also whyd you expect the game to just have a way to disable ads lol
There’s ads on steam deck?
Oh yeah
They only happen when starting steam after a restart or ending it in task manager
yeah well there might be some issues with proton handling the ads
that or they have internet issues
Who’s proton
its not part of linux, its something you have to manually get
or in steam's case, its built in
Like getting Java for Minecraft
ehh not really
It’s just a startup ad. Sometimes it’s for season stuff, sometimes it’s for packs, sometimes it’s for daily events. You’re not missing out on anything
other than gifts if they ever show up
no they work fine
The one that wont load today I believe is one to do with a survey? ...pretty sure thats wjhat is popping up.
There must be a fix for it, even if it means disabling the popups all together. Sorry to ping you @sudden ermine but are you aware of a way to stop the popups on steam deck or to make them work properly?
Ok 🙂
theres no way to disable them and only way to fix them is to have a stable connection or playing on windows
i already told you this
I have a stable connection
congrats, youre still on linux
I mean it's wifi but its more stable than my mental health so...
🤣
not funny
The game is not connecting to the network
been getting some bizarre issues with the steam version today
whenever i am not in a race, the game's framerate is very choppy, spite it barely using my gpu
as soon as the race countdown starts, the framerate completely stabilizes again
ive tried checking the ms store version but it doesnt happen there
ive tried wiping the game data, didnt help
reinstalled it, didnt help
updated and reinstalled my display drivers, nothing
even tried switching between renderers (opengl, dx11 and dx12), same results if not worse
ive also tried checking my monitor settings and had nothing odd set up with them
done some testing on some gpu-heavy games like doom eternal, the game runs fine without stutters
done some other misc things like closing specific things with no different results
im genuinely stumped
Will share with the team to check, thanks for the report toxxy
Xbox one has a similar problem with stuttering in menus if that helps at all (the original Xbox one)
notes i forgot to mention
yes i have tried disabling shader cache within steam including the steam overlay, had no luck
and sometimes the framerate does actually also drop significantly during a race
ive also just had the game completely lock up (even caused my mouse to completely freeze) when navigating from grand prix back to the main menu
i think my network spiked at that point as well, not entirely sure
Is it when you’re in the legend store and the car inventory screen?
any reoffending areas in particular?
the gardens near the Eiffel Tower on Paris cause fps issues on less powerful systems
also does your cpu have an igpu by any chance?
i have a ryzen 7 5700x
this isnt a cpu bound issue
i never had any insane fps drops mid-race
not to mention both cpu and gpu are NOT under load
like i said, im stumped as this started out of nowhere yesterday
i have 32gigs of ram, scram
Running on an ssd right
Updated drivers?
Oh
Hello, I want to link my xbox account to steam steam account, and I want both to have the account that is currently on xbox.
Should I take the code from the xbox version of the game and paste it into steam version or vice versa?
from xbox to steam yes
ok thanks
When was the "last" redeem code for the game dropped... 🤔
6 days ago
and thats somehow a steam issue
I know, was wondering if it was trying to also draw rendering power from a hypothetical igpu but that’s not the case so it doesn’t matter
if that was the case my game wouldnt be running at 240fps
Is it possible to play with a wheel? I have a logitech g29
Not sure. My guess is maybe, if steam supports it there’s a chance A9 will too
its not officially supported and might just not respond well
playing this game with a steering wheel is a bit dumb tho
Ya I'm not surprised it's not directly supported, but I use it with other steam games and it's a hassle to set up and take down so I was hoping there was a way to use it on A9
you’d have to set up a controller interpreter (idk if steam’s one supports wheel inputs) and map +x and -x on the wheel to the left toggle stick, but I imagine the range and deadzones will be really weird. then just map the pedals to the triggers and the buttons however you want
the nitro pedal :insane:
Yeah I have some Logitech mapping software that could probably do that just haven't messed around with it yet
Thanks for that insight... Will keep an eye out for next drop. Now if I knew which channel to find them 🤔
does he know
People when there is no redeem codes = 😡
People when there is a code available = 😴
currently trying basically a 4th renderer
dxvk which basically makes dx11 run as vulkan
still getting bad menu performance but it also fixes dx11 epileptic bugs which is funny
okay so
literal moments later
i disabled my fps cap entirely
im running 700+fps in races and 1000fps on menus
why is vulkan not a default option
this SEEMS to have fixed my weird stutters but i wont be so certain just yet
been playing with dxvk for many hours now, getting no framerate issues
i believe what caused the frame drops was the ingame framerate limit
after i disabled it yesterday while playing on dxvk, stopped getting the drops and had a really consistent frametime too
though since i dont wanna play uncapped, im using dxvk's built in frame limiter which works great
also because of dxvk's config the game ui textures look really high res and there's also no zclipping issues which is great
In the "Carnival" event, the clan reward "10s Nitro Time" cannot be reached. Is this just me or does everyone else have this bug as well?
Wheb thé MP season is finish I dont get my plans
Why is the store not working properly? Next update in 9 hours?
Reason: Posted an invite
linked my steam account with xbox and I lost all the progress
was playing asphalt 9 via Xbox
reinstalled both xbox and steam now should I download asphalt 9 on both platforms
did you put the xbox code into steam or steam code into xbox
Same car (Infiniti) visuals but different title...
Failed to initialize steam
restart steam
exiting steam correctly will fix it
Is there a proper “quit” or “exit” button somewhere
press ESC and the game will ask if you want to quit
I mean in the steam application
Thanks
Your internet isn’t good enough
Try hot spotting from your phone, see if you get the same issue
unlucky
👆
I started having a issue after the update is of burry screen ,I had it last time I was told to use -directions and -gl and it worked but it's blurry again
Performance issues after update
I mean long waiting times for packs
@soft warren please see you told me last to use direct x and gl and it worked properly . Please suggest what to do
ill see if ill have any issues, not home yet to see the update
okay thats not good
the launch paramaters dont work anymore
thats scummy
@sudden ermine why were the launch paramaters removed, dx12 is tasking on performance and dx11/opengl helped negate those issues
this is genuinely awful
been trying to brute force it with different combinations and other games, including a windows shortcut
its literally just gone
the devs need to urgently revert this as it makes the steam version unplayable for most players and for those that have a beefy enough pc, itll make the game suck up more power
ive been avoiding dx12 just because of this, as it took up too much unnecessary power compared to dx11
i dont want to wait 2+ months wasting my power on a mobile game
oh yeah and my menu lag and weird framerate capping is still present, thanks a lot
vulkan (emulated via dx11) helped me resolve those issues
the game is ACTUALLY unplayable again
did some more experimenting and managed to force dx11 through dxvk's config, my ends crisis is averted
still terrible that the devs removed the launch paramaters
So you can’t change to a different direct X easily now?
Is basically what you mean?
Or OpenGL
yup
wined3d can force opengl tho which is what another friend gave me, but im not looking for opengl
aaaaand apparently theres also an official directx tool that lets you force games to use a different dx level
havent tested that considering dxvk lets me force it
Is linking from Android and Steam available now? I believe not as I have not seen a way to first link my Android progress to a Gameloft ID
No cross platform yet
Thanks, guess I'll wait
On steam I’ve been noticing a big delay in after finishing races. Much longer waiting time than before
Bug or just my system?
I have a good pc
i tingt is a bug
I have the same thing, I think everyone does
ye
can confirm it happens to me too
thought it was dxvk but now it defo aint
Hope they fix that because it’s annoying if you previously didn’t experience a waiting time
Yeah
yeah for some reason all assets keep unloading
i had the same map twice in a row and the 2nd time all of the assets we're loaded as if they were never loaded before
and it kinda confirms it just unloads everything and reloads it when the game "needs" them cause of it spiking my nvme
for me is a 1m or 45s
i have the same thing happen. abnormal longer time after the race finishes waiting for the packs (only on steam version)
Yo guys why is the fps capped at 60? I tried to change the local profile folder thingy and saved it. Tried it few times and it still doesn’t work
what framerate are you trying to get
How to fix the low fps?
I have it on 60 but feels like 30 after I turned off vsync to avoid input lag.
directx 12 at its finest
causing performance issues
just like i said yesterday
and now since you cant change it unless you use 3rd party software, youre as good as not playing on steam anymore
thanks devs :)
165
I’ve tried to change the local profile thing
But it didn’t work
Oh so that’s what I’m supposed to use in order to uncap the fps?
Ahhh I see
Then would you mind telling me how to install that or what to do with it
you need vulkan support, which usually only comes with beefy gpus
next time dont ping me 400 times
and to answer this, no you completely misunderstood me
can corroborate this but it's not unplayable, maybe twice as long compared to before
the steam version of asphalt 9 runs on dx12 by default, which is a lot heavier on performance
not experiencing any performance issues on my end
well assuming youve been running dx12 this entire time just fine, you shouldn't experience performance issues
issue is those that forced dx11 or opengl lost the ability to do that
which in return either broke their config or made their game perform worse again (since it switched to dx12)
from what i recall my hardware isn't too disimilar to yours, just confirming the stability issues still remain
oh yeah i still get that
but not with dxvk
even though my framerate was uncapped on dx12, the menus still stuttered
mhm, menu stability is about as good on my desktop as it is on steam deck
which makes 0 sense
i guess the tech team's mindset is that it's not worth fixing if it doesn't completely break the game
what doesnt make sense to me is that it started happening out of nowhere
and only seems to be fixed when i emulate vulkan
lol
steam version hasn't gotten proper care since it came out + most dont even care since they rely on ads
boycotting this version is only gonna result in a negative outcome
they get the least money out of this version so why should they care if a small minority stops buying things ingame
It’s still annoying tho
So it’s not just me that gets frame drops in the menu?
How many hz monitor do you use
It’s also when claiming free pack
Well I didn’t know if you could only get to 60fps max 😅
normal
monitor refresh rate is just that, the fps the game is running at in that instance isn’t dictated by refresh rate at all
^
nah i know i was just tryna see if your rig was gud without being rude
Bug, i'm having the same issue. After the update. Always new bugs. BUGLOFT when are you going to do a right job?
If this bug continue all the season i will uninstalled asphalt 9 forever. I'm just sick of all the bugs.
threatening an uninstall wont do anything lol
1 less player isnt gonna make the entire company crumble
Games always have new bugs after updates that are out of their control. Boo hoo
Humans aren’t prefect + id like to see you be the developer who codes
not to mention the condition these devs are in lol
I never said that the company gonna crumble.. So don't say things i didn't say.
You must be one of the developers, humans aren't perfect, but there are a lot of companies that make updates on the games and there not have so much issues.
So you better shut up men!
Name one
Name a company that doesn’t have underlying bugs
Nice bypass
So It Seems The update Made this not possible Anymore,
Sadly
||including -gl||
What it did is It Increased FPS Dramatically From 60 to Beyond 120fps and no stutter for Older Systems
The loading times on Steam remind me of 1995 ! Please fix the bugs
Hard disk? on SSD, the loading times slighly increased by 3 seconds or so
steam version longer loading times still persisting, and i used to praise this version because it doesnt give me random freezes in every race like win store ver.

game still running smooth as silk, but this loading is nonsense..
i love updates that are a huge insult to the end user trying to have a great experience 🔥
good storage? sorry! we'll reload EVERY asset every time youre on a loading screen
performance issues with directx 12? sorry! switching to a lighter performing renderer isnt allowed anymore
Reason: bypass
anyone else getting the connection error via steam (code 2051). the ms version of the game starts perfectly fine
The game just loading longer than before. I don't know why
The same is happening to me. The loading are unbearably longer then before
Is it true that the loading times in and out of a race have been so long now that every event I start, either when logging in to the race or logging out of the race, generally stops the game?
i like how everyone keeps reporting it and asking if anyone else is experiencing it
gee i wonder
GL - Asphalt Team
Reason: Posted a link
Launch option-directx
Pls Fix
What the hell?
But you still defend that. Choose your side.
ive chosen the side to not care as much about it
im not a game dev, i have no idea what goes on behind the scenes
You don't have to be. Maybe i was wrong saying the developers are bad. This is more complex than that. I'm involved in game industry, so i know, but too large to explain.
Developers just follow orders
Nobody is out there targeting you by making a game you like run worse. Most likely scenario is that they’ve made some back end changes and didn’t have time to make sure they were stable on other renderers so just removed the ‘officially’ supported option to switch. If there’s no reasonable financial incentive for something to be done about it, then time and resources aren’t going to be allocated for it to be done. It’s as simple as that.
i heavily doubt that's the case
both dx11 and opengl still work perfectly fine
they either forgot something while compiling or they legit don't want players to have access to them anymore
Bla bla bla. Stop saying nonsense.
It seems you are happy that works bad, fine for you. But a lot of people isn't happy with this.
yeah thats cool and all but youre not gonna help solve it
once again, literally not the only company that releases bugs with updates
we're working on it
oh cool, good to know
thanks for your reports
I know that, but why justified with that? If other companies make things bad like this one i will say the same. I'am not again gameloft in particular, i am against this changes. But thanks @sudden ermine for hear to us!
Does anyone facing this issue of
loading screen after every race became REALLY long !!
yes steam has that issue now
Same here!
Also, more than half of the things don't work anymore? what's happening? been restarting the game whole day
Internet issue
Doesn’t show daily events, MP series, seasonal events or current legend pass
what about the loading screen thing
everyone is experiencing it
you cant do anything about it lol
even on an nvme it takes 4-5 seconds
you mean ssd
nope i think
nope, thats different
sata ssd and nvme arent the same
sata ssd is way slower than nvme lol
ok i think nope too😅 not nvme
see
like i said
4-5 seconds on an nvme
which you dont have
usual nvme load times are 1-2 seconds
point noted
although it was working fine before this specific update😭
we shall wait ig
update was poorly pushed out, ofcourse all worked fine before it
expect a fix by the next update, which is 2 months away
my condolences
i cant for the life of me go back to ms store, its so godawful to navigate and configure
meanwhile me on HDD
my condolences
awe what?
my A9 won't luanch now...
it gets to the start up loading screen and just closes
I closed like this before while I was checking out the C class cars
Currently checking integrity
it still shut down...
Help? PleasE?
Uninstall and reinstall?
data will still remain
let's see
like i said
data will still remain
dont bother
wipe data instead
windows + r, paste %localappdata%\Gameloft\
delete the asphalt 9 folder, reopen
On the steam deck, when I view cars through the garage, no matter how I get there, if I attempt to look at the “Formula E Gen 2 Asphalt Edition” car the game crashes within 3 seconds. Latest update: 4.5.1b -4.5.101.0
Glad to hear that dx11 and opengl it's being worked on 
both still work tho
so you're saying... just restart all over again?
understood
i'm not sure if I have linked the account, or how to even
I reinstalled the game though
congrats youre gonna lose everything
you wont get anywhere with that
reinstalling doesnt wipe locally saved data
why do you think i said "data will still remain"
twice
fine but can I still know?
nope cause how would we know
is there a way to contact customer care outside of the game?
what does the local_file do? do you think deleting everything but that will keep the data safe?
contacting customer care without any info of your account wont get you anywhere
why are you asking us what each file does
99% of the files are encrypted
even i dont know what local_profile does even though its not encrypted
other than saving variables and some settings, along with event positions
i have no idea what else it saves
youre better off waiting for 2 months
or wiping any sort of cache related file
heyo here to confirm, happens to me too
not playing on the steam deck tho
also confirmed its only the steam version by trying ms store
I'm hoping for the game to work after the update in 2 months
otherwise, I'll wait for centuries until my brain signals me:- "Hey remember that weird racing game? Yeah, let's restart that game for the fun and see how far we get."
Asphalt support site is unavailable...
Hello, try through this link https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/
let me know if it works !
Are you looking for help with Asphalt 9? You can ask for help by creating a customer service request.
Worked thanks
+1
worked fine with the initial season update
the game is now refusing to launch on the steam deck after checking that
amazing
whats probably happening is its trying to load the model on the career screen
which is why it also results in the crash
i was lucky enough that it instantly crashed when clicking on formula e
considering I tried both directly selecting it and scrolling through the car list to see if it wasn’t a weird ux bug
yes
thank god I have another device lol
i mean you could try to find the location of the data on your deck
nah it’s fine
they’ll have to release some sort of hotfix for it in the next month or so before the se anyway
this could help the other guy though
Wait, I was browsing C class cars when my issue occurred
I was just checking them out untill I clicked the ➡ and the game shut down - never to open again... Do you reckon the Formula E car is to blame?
gee i wonder what we talked about just now
which also confirms that when you reopen the game, its attempting to load the formula e car
which also means, i have a potential solution
iirc the local_profile file stores the last car
got it
changed it to 20
safe to say it worked cause it loaded the w70
@drowsy valve got a fix for you
for steam deck specifically, the path is <install drive>/compatdata/1815780/pfx/dosdevices/c:/users/steamuser/AppData/Local/Gameloft/Asphalt 9 Legends/Documents/
line 2069 in local_profile, set the value to anything other than 88 it seems like
@rigid forge
is this bug??? cuz whenever I want to play that stage, the game suddenly force close but when I play other stage, event, showroom and etc. it work perfectly fine but only that stage I can't play.
FE?
that's funny
I will try this as soon as I can! I adore your aid fellow human!
assuming you already know where local_profile is you can continue on your own
note: local_profile's length changes so specifying a line is gonna be different for someone else
best for them to find the specific string instead
which is this of course
ok, didn't know that
Formula E
so I should report it to customer care??
might as well, they don’t get back v quickly though
I see
forever loading pls helpp
It 100% just worked
Huge thanks
Where did you find the file? I have the same issue but did not find the file
this
then navigate into asphalt 9 > documents
youll find the profile file there, open it with notepad, find the line i listed before
Finally found it...
Unfortunately changing the car from "37" to "20" did not solved the problem
Thanks for your fast response though
did you ever even mention your issue
that fix was for those that crashed because of formula e and couldnt open the game anymore
Yep. I just browsed the cars and in C class it crashed
Now I am not able to reopen
it doesnt resolve the crashing issue upon trying to view the car
it resolves the issue of your game refusing to open afterwards
so if you can no longer get to the main menu, change the value
It still quits after the loading screen
then change the number
I have changed it
Is it possible that there are 2 similar files on my machine? I mean I have a Steam version and an Xbox Version too
And yessss there was another file...
Thanks for your help it worked
For me the car number which caused the crash was 88
Reason: Posted a link
textures aren't the problem, it looks like you somehow broke the ui elements
try verifying files through steam and see if it changes anything
that looks amazing
i wish my game was bugged to perfection
also messing with local_profile does not cause this, you broke something on your own
that or your gpu is goofy
^
Wouldn’t blame him for messing with files, it’s fun to see what you can break by deleting and changing things
I’ve never done it but I can understand the pure excitement and joy one would feel
Reason: Posted an invite
id love to try myself
already did so, maybe i'll reinstall the game again
but this time, i'll actually save my data
tbf its uncertain if you dont have any connections/links
Fellow Ninjago-er
Anyone here on steam have problem with game crash?
did you attempt viewing the formula e @twilit pollen
nope
then be more specific
what did you do before you crashed
at what point does it crash
played another game at that time
hmmm if i am right done some events
its currently known that if you view the formula e or face it in a race, the game will crash
steam exclusive issue
but the problem is then i launch game on start menu it crash and put me in desktop 😄
so you did view the formula e
also tryed to verify files,same thing does crash game
no
verifying game files wont fix it
alright, do this
windows + r, type in %localappdata%/Gameloft
navigate to asphalt 9 legends > documents and open local_profile with notepad
once you have the file open, press ctrl + f and type in "LastSelectedCar"
then tell me what number is shown
88
oh freak
and thanks for being responsive
glad to have helped someone for once that could cooperate lmao
👍 so formula e is problematic on game 😄
it started happening after they released a patch
4.5.0 worked fine, 4.5.1 started crashing when trying to look at the formula e model
my guess is since the patch fixed gp ghosts, they had to mess with the formula e too
and somehow broke it on steam only
can you show me that car,or i can find it on google?
you can still look at it in other versions of a9
its just the one from a8, not the gen3
when i had a look at the error log on my sd it looked like it was throwing shader issues
Hi there. Asphalt 9 always crashes when I want to play Chapter 1 Class C Novice race 8 (Himalayas Freefall), so I cannot continue my career. any known issues, fixes, workarounds or anything? I would be very grateful. 🙏
i guess it's the same problem as @mellow swift has
yes its formula e causing it
that’s our best guess
when is that delay bug going to be fixed on steam after every race
Reason: Posted a link
I have a temporary workaround for the problem with the crashing race 8 of Class C Novice ("Himalaya Freefall"). Just follow the steps in the Youtube video "How To Downgrade Any Game from Steam - DepotDownloader Tutorial" from the channel "Taylor_MB", video id "Rjg722smfNA" (sorry, I am not allowed to post links). The manifest you have to download from Asphalt 9 is id "6401369224826310146". And as the last step, instead of copying all the files from the depot folder into the Asphalt 9 folder, ONLY copy the ".pack" files into the Asphalt 9 folder. My suspicion is they maybe kibnda destroyed some textures with the new update. So after copying the packs you can now run and play the mentioned race. The other races should run without downgrading, i.e. in the current version. If you have questions, feel free to ask me. Have fun with racing. 😄
I am sorry for posting a link. I was not sure. I will not do it again, I promise.
lmao
no point downgrading asphalt 9
youre better off waiting for a patch than to risk getting your account flagged or being unable to play anything
yeah it’s unfortunate but it’ll have to be patched within the next month or so otherwise the se will be completely broken
So yeah I got this issue here, it only started today for some reason: Everytime I launch the game, it loads up for a few seconds then crashes.
I've tried: Verifying game files, and reinstalling
did you by chance attempt viewing the formula e @umbral shard
never heard of that thing
what were you doing before you started crashing
just doing alfa romeo gp and events
so you most likely scrolled past the formula e in the process
read this then let me know which number it is
formula e
im assuming i should change it to something between 0-200 as you said to the other person?
yes cause 88 is formula e lol
ive never even heard of it but thanks xd
it got released in this update
would be helpful if mods could pin the fixes for this in the meantime honestly
i only know that from leaks but dont remember viewing it in game
and you can’t actually view it in the garage like that because that’s what causes the crash
I have a problem that the game crashes when I try to play one of the career levels, does someone know what may cause the problem?
scroll up
Thx
ok, I understand. sorry for offering my help.
thats not really helpful
Hello, good afternoon, I have a problem with the game, everything was going well until I reached this level in the story mode, every time I enter this one, the game crashes and takes me out, I have reinstalled it but it still has this error I already tried to lower the quality but it comes out again, all the tracks run normal for me, this is the one that won't let me.
scroll up, what does that mean?
i hate language barriers
scroll up as in read what was already discussed in this channel mere hours/days ago
What can I do, I need to complete that race to advance the story mode
nothing
you cant do anything
wait until the next update
or if youre that impatient, link your steam account with the xbox/microsoft store version
then play there for the time being
this is a steam exclusive bug and doesnt seem like itll get fixed until the car causing it gets used
So is it a problem with the game? I understand I was thinking of installing it on another machine, ok thank you very much, until the next update
They even closed my ticket before solution...
solution: wait
There was a 100MB update tonight
incredible.
sarcasm?
Thanks. In the meantime I got through it with the Xbox app
Similar problem but in chapter 3, opened the game thru steam just now and it had to do a download, fingers crossed it's a fix fr.
Oh.. nvm..
If it’s C class then it should be fixed
Wait what is the issue y’all are talking about?
something that took a bit to get fixed
Which was….
something :)
Thank you
weird, i didnt get any update on my asphalt 9 steam
well, i didnt notice the update but i see that it is 4.5.1b now, and the loading after race finish got better
🙏
formula e car model was causing the game to crash
Okay 👍
They handled the Steam issue just to ruin the Windows client...
Do someone know why certain game modes in A9 need Xbox Live login?
unrelated to steam
Is there a separate Windows topic?
Thanks just found it. Didnt know I can have 2 roles at the same time
It s a new thing... I am logged in to Xbox app...
its not new
For me it is
ofcourse it is for you
once again, its been in the game since it got released on windows
ok I got it
If you’re already logged in to Xbox it won’t affect you right?
Maybe dumb question
it may bug out and still prevent you from doing anything locked behind xbox login
game restart usually fixes it
I already did the update yesterday and was able to do all those events
So should be good
Oh ok well in that case it’s never happened to me
I actually need to unconnect my Xbox so that would suck if I really did need to fix something
So many things changed at once... There was a Windows update, a Steam update and an A9 update...
Restarting the whole system worked
windows system updates and steam updates in 99.999999% of circumstances will never affect something like that
when i complete conditions, animation appears for the one that is already completed but doesnt play on the one that i just completed
I had that too
You still get all the rewards that you earned normally
Just a visual bug
ik, but it really confuses me whether i completed the condition or not when im not paying attention
You can see what conditions you actually have completed in the pre race menu
Before selecting your car
Just keep track of them and make a goal everyday to get to a certain number
alright
is there a way to have same steam asphalt 9 and ios asphalt 9 the same acc?
anyone know maybe?
2 entirely different platforms so no
there's 4 different branches in total
-android
-windows/xbox/steam
-ios/macos
-switch
you can currently only transfer your entire game progress from one platform to the other with customer care, but that doesnt mean you can play on both at the same time
however, if you wait a couple more months, crossplatform play should be added
Important: I currently play on steam. Will I be able to get steam achievements if I transfer my progress to Microsoft version of A9 to watch ads for better economy?
you dont transfer, you link
which means you can play on both steam and microsoft at the same time
what about the achievements? will I still be able to get last 4 achievements on steam?
afaik it checks your ingame conditions which will then trigger a steam achievement
i wouldnt know considering i got every achievement at once when i linked my account
and thats cause im definitely not a new player
ok, thx
I just linked my steam A9 to Microsoft A9 and got 1mil credits as a reward!!! Whatttt??
thats... nothing lol
Thats a lot for me after struggling with no ads on steam version
you make around 1mil daily easily what are you talking about
oh, and 1k tokens for free
Since when
Right now
I didn’t get anything after linking
might be a new thing
i linked when the steam version came out and there was nothing back then
I linked them a month ago and got nothing
Ohh if only I could unlink Xbox
CC can via "Unlink Account" button
Oh shoot I forgot about that
What are the disadvantages having linked them?
that xbox account got hacked
ah so
i want to connect my new one
i kinda feel bad tho cuz i tried to email them about unlinking it but i didnt get any email
but i just needed to go back to the website
Ever since the update, my cpu and ram load has been way higher
i wonder
Yeah but why does it take ram
ask microsoft
Maybe I could clean my fans
200fps boost for doing that
well neither of those will decrease cpu usage but sure
hardware maintenance is a good idea anyways
Well I just don’t like my fans always blowing near full speed
who would ever like that
If you like white noise
facebook is android last i recall
and my progress?
so no, you cant switch to steam
contact customer care to transfer your account to windows/steam
never used customer care, never needed it
ok ty
thats nothing i have i3 5005u with no gpu 12gb ram 1tb ssd
Congratulations
I wasn’t complaining about my setup, but the fact that A9 takes longer to load and takes more ram then before
u got my point
hi there. i have 2 issues.
first one: i did the race with 2x 360s and race time 1:04.104 (faster than in the goal), but it did not count.
second is in showroom for Infiniti Project Black S:
i made 5 seconds nitro (or even more) and 2x 360s, but it did not count either.
i tried with yellow nitro and blue nitro, none counted.
so for both: what is the issue? help plz
Did you do the 360s in one jump?
i did it twice, like driving, do a 360, and then afterwards another 360, not in one jump
You need to do it in just one jump
It doesn’t count if you take a ramp > 360 > another ramp > another 360 or on the ground
i understand what you mean, and i just tried, and it actually worked. thank you very much for your quick help. 👍 👍👍
Thanks
This is annoying
Still not fixed
this is a problem on your end
Used Any VPN To Solve The Problem 😉👌
that's horrible advice
if the problem is that their internet is too slow a vpn is going to make things worse
Play the last race again
Proton vpn is free and unlimited
I recommend
Although you only get 3 countries
@sudden ermine whats wrong with gameloft ? fix your server. this is so annoying
this week almost i'm not played mp
'unlimited' lmao
would you rather have unlimited vpn and no asphalt 9
or asphalt 9, unlimited asphalt 9, but no more asphalt 9
choose wisely
3rd option
True
worked ty
Same problem but here's something interesting, it works well if I play on what the game calls a "poor Network" but mine that flags no issue disconnects
How is it unrelated, I get disconnects as well
🗿or wait...
i havent been gewtting any issues with the game's connection so
if its happening to one person here throughout the week of it working just fine for me, surely its something on their end
Maybe but I switched connections and still got disconnected..
Was a real hassle trying to finish up all the missions for last season
i believe there were some issues earlier, cant say for sure as ive been playing a different game at the time
when will the game close issue ever be fixed
I keep randomly losing connection to the servers or something
sometimes the game just crashes, sometimes it comes back
even when I'm not doing online stuff, it kicked my during splitscreen play 
i caught double shelby on career, is it should to be?
its how they pull off the layered effect
