#🌫・steam-issues

1 messages · Page 4 of 1

fiery flume
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don't know

oblique nimbus
steep pollen
soft warren
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disable steam input in game properties

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and get a mechanical keyboard if you have a membrane one

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also switch your renderer to dx11 or opengl to improve performance

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this is where you find steam input

sudden ermine
pine terrace
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I am facing issue related to FPS, Im playing on steam and when the game is starting the fps is above 200 but as soon as the home interface opens the fps drops at 60 and doesnt go beyond it.
Can anyone help me?

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Hello

soft warren
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@pine terrace disable vsync

pine terrace
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tried but didn't worked, actually i have 144hz screen display

soft warren
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doesnt matter

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try changing your renderer to opengl

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open game properties and in launch options type -gl

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then reopen the game

pine terrace
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@soft warren tried changing it to GL but it's not working

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Can this be an issue with GeForce settings? Caz I've gone throught internet and that might be an issue with battery boost setting or something like that

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I tried everything but the fps doesn't exceed 60.
It used to go till 280 early but it doesn't go now.
I reset my pc after that these issues started to occur

soft warren
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dont know why you reset your pc instead of trying to troubleshoot it here

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i'd help but im low on time currently

atomic zodiac
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have you actually unlocked the fps in the game’s settings

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because by default it’s either 30 or 60 locked depending on your hardware afaik

soft warren
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could be the config file failing to write

hard copper
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for a while now i didnt get mp rewards which i didnt really care abt but now i got top 3000 in classic and nothing... maybe its just the popup missing but it really annoys me as i want to know what blueprints ill get

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if you are ruining your game with p2w at least make it work

soft warren
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its a visual bug

hard copper
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okie

soft warren
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youre getting your rewards, you just cant see it

hard copper
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still annyoing

soft warren
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fully agree

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cant see all the tc i get :troll:

pine terrace
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@atomic zodiac in game settings?
Yes I've changed it to 120+ but still couldn't figure it out why that's happening

pine terrace
soft warren
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head over to C:\Users\[your user]\AppData\Local\Gameloft and delete everything

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you can access this easier by opening the run box (windows + r) and typing in %localappdata%

raven thistle
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60, 120, 144, 240, 280 ....

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Whatever

obsidian shell
soft warren
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he game has no fps cap

vivid osprey
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When they will fix reward multiplayer? I know i received the cards but it make no sense that i can't see what i won.

soft warren
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im literally playing it at 240hz

soft warren
vivid osprey
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They should fix also showroom visual error.

soft warren
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they should rework showroom and not make it predatory and unplayable for players that already have some cars at max stars but not max stats

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(me)

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literally cant play the speedster showroom cause its locked behind the dezir which i NEVER got to play

little summit
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Can someone tell me why i can’t play the game? There is no track. No showroom, no carrier-mod, no Multiplayer

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I restart steam!

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And the shop don’t work to!

quick grotto
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Hi

atomic zodiac
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And none of the other promised cars have been added

soft warren
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the entire thing is bugged as a whole

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it wasnt ready to release and it shows

pine terrace
raven thistle
pine terrace
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Alryt I'll try it and will let you know.
Thanks in advance

obsidian shell
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@soft warren any tips?

soft warren
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ignore

obsidian shell
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u sure?

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i dont wanna lose anything

soft warren
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ignore x2

obsidian shell
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You know what causes it

soft warren
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no and i know it doesnt matter

obsidian shell
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I just restarted my pc real quick and that fixed it

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So I’m good

obsidian shell
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I think if you ignore it your save is saved on Gameloft servers 😄

soft warren
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the error is related to local syncing, so unless you have multiple devices running steam, there won't be any data loss

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and besides, once you play, it'll resync with the cloud

silk heron
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I can’t enable 120 or 120+ fps. I did as the game told me, relaunch to apply the changes. But nothing happens, anyone has a solution or know why it happens? Please let me know

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And yes I do have a monitor that’s over 60hz

soft warren
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also read the message right under that one

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then try again

silk heron
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Oh I see

silk heron
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That doesn’t look too promising

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And did the fps issue got solved?

soft warren
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i literally said thats ignorable

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three times already

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ive used steam for long enough and messed without enough games to know its nothing to worry about

silk heron
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I’m just asking him if he had any issue afterwards

soft warren
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no and he wont

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like i said

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ignorable

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aka it wont cause any data loss

silk heron
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Yeah yeah. Thanks.

obsidian shell
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Since I have a rocket speed SSD it only took 15 seconds

soft warren
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okay but why bother if its something ignorable lmao

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if you clicked play anyway, the message wouldnt show up anymore

lofty niche
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i've just got scammed by the game 3 TIMES?!
I tried claim MP rewards and still didn't gave me it

soft warren
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you did get them

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its a visual glitch so it doesnt show what you got

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this has been announced in #🔥・hot-topics a couple of weeks ago and should be fixed by the next update

obsidian shell
silk heron
pine terrace
visual ingot
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I have for some reason some wired issues with the connection, before 19:00 CET it works usually fine and after about 19:45 CET the connection issues appear and not all events loads for me anymore.

little summit
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Somebody same problems since a few days?

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The support via the homepage even claims that I have to restart the wlan router.... I don't use wifi! How do they come up with that? Just because the servers are overloaded?

soft warren
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modem ≠ wifi router

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modem handles internet, router handles wifi and lan

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thats dumbed down as much as possible

little summit
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Since friday i've this problem! And no support....

spring oasis
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mee too

obsidian shell
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It’s on your end

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I haven’t been having any problems the last two days

visual ingot
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I think that might be related to some network peering and overload at specific times ( at least on my end) - but not sure at all but that is only at peak times

hybrid portal
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Hi, I wanted to sync up my steam account to microsoft so i can play asphalt and other games at the same time, but my connect button seems to be greyed out for some reason? i have another steam account that I tested and that one has the connect button work just fine, could anyone tell me why and is there a way to fix this?

vivid musk
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Sometimes, even when I don't press anything, my car keeps going full left/full right along with random FPS drops. How can I fix this?

soft warren
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3 things to try

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disable vsync

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change renderer to dx11 or opengl

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disable steam input

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4th thing to try (assuming you play on keyboard) is to buy a mechanical keyboard

young creek
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hi

polar night
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it is still calculating guys what is wrong

vivid musk
little summit
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So! Is it time again that GL's servers are overloaded? How long has it taken for GL's servers to keep up with the onslaught? Not even 2 days or in other words: almost 47 hours and then they collapsed again! Just great!

soft warren
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then restart the game

vivid musk
atomic zodiac
atomic zodiac
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this is the opposite of an issue

flint whaleBOT
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harsh1622 has been warned

Reason: Posted an invite

soft warren
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no?

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input lag and fps drops have nothing to do with the connection

radiant dawn
radiant dawn
radiant dawn
radiant dawn
soft warren
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vsync is a really obvious input lag culprit

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but he said he turned it off so its definitely something on the side of windows, drivers or the game install itself

radiant dawn
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I recall I saw similar issue on android-issues channel, some of device has issue with sensor, than the issue is fixed by firmware update.

soft warren
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this is the steam version we're talking about

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entirely different platforms with their own issues

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steam is poorly optimized to begin with depending on your renderer

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the control scheme also matters

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whether its a controller or keyboard

vivid musk
soft warren
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no way in hell its your specs then

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similar to mine

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i'd suggest you find C:\Users\[your user]\AppData\Local\Gameloft (find it easier by opening the run box with windows key + r and type in %localappdata%) then delete the entire folder and uninstall the game

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after that, reinstall it, and make sure you type -directx in the launch options

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dx11 should work the best, dx12 is the heaviest on performance

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ofcourse thisll change if you wrote it properly

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also i suggest you stop running any programs that rely heavily on the cpu or gpu

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also state how you play the game, cause you never said if you play on controller or keyboard

vivid musk
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On a mechanical one, too.

soft warren
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interesting

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using any keyboard software?

vivid musk
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Logitech G Hub counts, right?

soft warren
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i wouldnt know since i dont own a logitech keyboard

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my mech keyboard has pretty rudimentary software

radiant dawn
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@vivid musk Does it happen on MP or Career mode too?

soft warren
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should be unrelated

soft warren
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heres an idea

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while playing, have task manager opened

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and change update speed to high

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then sort it by highest cpu usage

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whenever your inputs get stuck, look at task manager to see whats spiking

mortal laurel
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pls help connection error 2-0-0-0-404, it's get irritating

peak grotto
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Guys
can someone please assist me, my friend cannot see my custom game when I make one, can someone help?

flint whaleBOT
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m0krzan has been warned

Reason: Posted an invite

vivid musk
flint whaleBOT
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dublaj has been warned

Reason: Spam

crude cosmos
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Somebody help. What should I do if no game sound is output? I did reinstall. I also hear sounds in other Steam games.

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I thought I had checked all the windows settings, but it would be very helpful if you could list them.

tribal sedge
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Any idea on how to make A9 play on my PC monitor instead of my 4kTV?

soft warren
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change your output cables

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swap them around specifically

little summit
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There is an update for the new season on the way and the servers are overloaded again. Steam users (maybe other platforms) can't access the game again.... To be honest, this is an indictment of poverty.....

soft warren
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what are you talking about lmao

vivid osprey
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How months you will need to repair a simple error? Still have the reward issue on multiplayer.

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Is a sh17!!!

soft warren
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already told you

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next update

vivid osprey
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Yeahhh but they can't make us wait so long for a simple error.

soft warren
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theyve done it before and theyll do it again :)

vivid osprey
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So why you defend them?

soft warren
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im not defending them

oblique nimbus
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Is the connection problem with the server already resolved?

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I wanna try now

obsidian shell
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Yes everything is fine

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Any issues are on the users end at this point

cedar zephyr
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event pass not giving me my daily rewards

soft warren
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"daily rewards"?

cedar zephyr
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yes

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the bonus event that unlocks with the pass

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only gave me rewards once

soft warren
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gives rewards weekly, not daily

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dont know where you got that from

cedar zephyr
soft warren
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yes

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its a weekly thing, not daily

cedar zephyr
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ok

soft warren
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which is why i dont know what makes you think its daily

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it lasts for 7 days, not 1 day

cedar zephyr
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so you get rewards from it once a week?

soft warren
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yes

cedar zephyr
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ok thanks

soft warren
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if you thought they had the capacity to code an event to reset daily for a broken pass such as the tle pass, youre dead wrong

cedar zephyr
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you should try working out

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im not mad at them they should add stuff that work or write a proper description

soft warren
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yes cause thats totally a credits heist

cedar zephyr
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it is though

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4 out the 5 rewards are yellow and blue credits

soft warren
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blue credits dont exist

cedar zephyr
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"tokens"

soft warren
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see? and thats not a credit :)

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also 90k is pretty awful to consider calling it credits heist

cedar zephyr
soft warren
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"credits heist"
gives 90k credits/week

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what

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if this is political, maybe dont be

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cause i know jack about politics nor do i wanna know

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go enjoy your pass

obsidian shell
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Please stop reacting whoever that is

maiden cobalt
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Does anyone know what could cause this issue? My game also loads slower than normal

obsidian shell
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If nothing is wrong contact customer care

maiden cobalt
obsidian shell
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Ok gud

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It’s a strange situation when the game actually loads, but not anything else

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Bad timing of internet going out somehow after core files are synced

tall wren
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On my steam deck when loading the game there seems to be some kind of overlay that isnt being rendered properly causing it to flash, I can cancel the overlay/popup and everything is fine but I currently dont know what the popup is about.

soft warren
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most likely just a startup ad

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might be an issue since youre on linux, dunno

tall wren
soft warren
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honestly youre being too vague and no, you cant disable any popups unless it has an option to not show again

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also whyd you expect the game to just have a way to disable ads lol

obsidian shell
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There’s ads on steam deck?

soft warren
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unrelated

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startup ads

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the ones that tell you about ingame offers or gifts

obsidian shell
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Oh yeah

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They only happen when starting steam after a restart or ending it in task manager

soft warren
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yeah well there might be some issues with proton handling the ads

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that or they have internet issues

obsidian shell
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Who’s proton

soft warren
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compatibility layer for playing windows games on linux

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smh

obsidian shell
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Oh

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Well idk about Linux at all

soft warren
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its not part of linux, its something you have to manually get

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or in steam's case, its built in

obsidian shell
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Like getting Java for Minecraft

soft warren
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ehh not really

atomic zodiac
soft warren
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other than gifts if they ever show up

atomic zodiac
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no they work fine

tall wren
soft warren
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linux isnt officially supported

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dont expect fixes

tall wren
soft warren
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theres no way to disable them and only way to fix them is to have a stable connection or playing on windows

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i already told you this

tall wren
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I have a stable connection

soft warren
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congrats, youre still on linux

tall wren
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I mean it's wifi but its more stable than my mental health so...

tall wren
soft warren
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not funny

atomic zodiac
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connection doesn’t matter

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it’s just a Linux/steam deck thing

wispy lava
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The game is not connecting to the network

soft warren
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been getting some bizarre issues with the steam version today

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whenever i am not in a race, the game's framerate is very choppy, spite it barely using my gpu

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as soon as the race countdown starts, the framerate completely stabilizes again

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ive tried checking the ms store version but it doesnt happen there

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ive tried wiping the game data, didnt help

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reinstalled it, didnt help

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updated and reinstalled my display drivers, nothing

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even tried switching between renderers (opengl, dx11 and dx12), same results if not worse

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ive also tried checking my monitor settings and had nothing odd set up with them

soft warren
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done some testing on some gpu-heavy games like doom eternal, the game runs fine without stutters

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done some other misc things like closing specific things with no different results

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im genuinely stumped

sudden ermine
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Will share with the team to check, thanks for the report toxxy

valid frigate
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Xbox one has a similar problem with stuttering in menus if that helps at all (the original Xbox one)

soft warren
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notes i forgot to mention

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yes i have tried disabling shader cache within steam including the steam overlay, had no luck

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and sometimes the framerate does actually also drop significantly during a race

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ive also just had the game completely lock up (even caused my mouse to completely freeze) when navigating from grand prix back to the main menu

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i think my network spiked at that point as well, not entirely sure

obsidian shell
soft warren
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no

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all menu screens

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especially those that render the car

atomic zodiac
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the gardens near the Eiffel Tower on Paris cause fps issues on less powerful systems

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also does your cpu have an igpu by any chance?

soft warren
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i have a ryzen 7 5700x

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this isnt a cpu bound issue

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i never had any insane fps drops mid-race

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not to mention both cpu and gpu are NOT under load

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like i said, im stumped as this started out of nowhere yesterday

obsidian shell
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A9 isn’t cpu or gpu intensive at all.

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It’s ram bottlenecked

soft warren
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i have 32gigs of ram, scram

obsidian shell
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Running on an ssd right

soft warren
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nvme even

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dude my pc is topped out

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no hardware issues

obsidian shell
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Updated drivers?

soft warren
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yes.

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i literally said doom eternal runs perfectly fine

obsidian shell
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Oh

soft warren
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300fps+ on max graphics

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yet a mobile game struggles to maintain 240 out of nowhere

unkempt briar
#

Hello, I want to link my xbox account to steam steam account, and I want both to have the account that is currently on xbox.
Should I take the code from the xbox version of the game and paste it into steam version or vice versa?

soft warren
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from xbox to steam yes

unkempt briar
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ok thanks

ember heath
#

When was the "last" redeem code for the game dropped... 🤔

soft warren
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and thats somehow a steam issue

atomic zodiac
soft warren
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if that was the case my game wouldnt be running at 240fps

rich quail
#

Is it possible to play with a wheel? I have a logitech g29

obsidian shell
soft warren
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its not officially supported and might just not respond well

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playing this game with a steering wheel is a bit dumb tho

rich quail
#

Ya I'm not surprised it's not directly supported, but I use it with other steam games and it's a hassle to set up and take down so I was hoping there was a way to use it on A9

atomic zodiac
#

you’d have to set up a controller interpreter (idk if steam’s one supports wheel inputs) and map +x and -x on the wheel to the left toggle stick, but I imagine the range and deadzones will be really weird. then just map the pedals to the triggers and the buttons however you want

soft warren
#

the nitro pedal :insane:

rich quail
ember heath
# sturdy elm 6 days ago

Thanks for that insight... Will keep an eye out for next drop. Now if I knew which channel to find them 🤔

soft warren
#

does he know

obsidian shell
#

People when there is no redeem codes = 😡

People when there is a code available = 😴

soft warren
#

currently trying basically a 4th renderer

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dxvk which basically makes dx11 run as vulkan

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still getting bad menu performance but it also fixes dx11 epileptic bugs which is funny

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okay so

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literal moments later

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i disabled my fps cap entirely

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im running 700+fps in races and 1000fps on menus

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why is vulkan not a default option

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this SEEMS to have fixed my weird stutters but i wont be so certain just yet

soft warren
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been playing with dxvk for many hours now, getting no framerate issues

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i believe what caused the frame drops was the ingame framerate limit

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after i disabled it yesterday while playing on dxvk, stopped getting the drops and had a really consistent frametime too

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though since i dont wanna play uncapped, im using dxvk's built in frame limiter which works great

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also because of dxvk's config the game ui textures look really high res and there's also no zclipping issues which is great

little summit
#

In the "Carnival" event, the clan reward "10s Nitro Time" cannot be reached. Is this just me or does everyone else have this bug as well?

oblique nimbus
#

It still doesn't solve my connection problem with the server

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BRUUUUUH

compact bolt
#

Wheb thé MP season is finish I dont get my plans

soft warren
#

you do

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its a visual bug, should be fixed next update

zealous agate
#

Why is the store not working properly? Next update in 9 hours?

flint whaleBOT
#
ali180fps has been warned

Reason: Posted an invite

obsidian shell
#

linked my steam account with xbox and I lost all the progress
was playing asphalt 9 via Xbox
reinstalled both xbox and steam now should I download asphalt 9 on both platforms

soft warren
#

did you put the xbox code into steam or steam code into xbox

obsidian shell
#

Same car (Infiniti) visuals but different title...

obsidian shell
#

Failed to initialize steam

soft warren
#

restart steam

obsidian shell
#

if that doesnt work restart your PC

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or kill steam in task manager

soft warren
#

exiting steam correctly will fix it

obsidian shell
#

Is there a proper “quit” or “exit” button somewhere

thick raptor
obsidian shell
soft warren
#

2 locations yes

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steam title bar

obsidian shell
#

Thanks

oblique nimbus
#

someone please help me 😭

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(tag me)

atomic zodiac
#

Your internet isn’t good enough

oblique nimbus
#

But before it was good

atomic zodiac
#

Try hot spotting from your phone, see if you get the same issue

soft warren
#

unlucky

obsidian shell
#

👆

vocal chasm
#

I started having a issue after the update is of burry screen ,I had it last time I was told to use -directions and -gl and it worked but it's blurry again

obsidian shell
#

Performance issues after update
I mean long waiting times for packs

vocal chasm
soft warren
#

ill see if ill have any issues, not home yet to see the update

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okay thats not good

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the launch paramaters dont work anymore

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thats scummy

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@sudden ermine why were the launch paramaters removed, dx12 is tasking on performance and dx11/opengl helped negate those issues

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this is genuinely awful

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been trying to brute force it with different combinations and other games, including a windows shortcut

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its literally just gone

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the devs need to urgently revert this as it makes the steam version unplayable for most players and for those that have a beefy enough pc, itll make the game suck up more power

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ive been avoiding dx12 just because of this, as it took up too much unnecessary power compared to dx11

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i dont want to wait 2+ months wasting my power on a mobile game

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oh yeah and my menu lag and weird framerate capping is still present, thanks a lot

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vulkan (emulated via dx11) helped me resolve those issues

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the game is ACTUALLY unplayable again

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did some more experimenting and managed to force dx11 through dxvk's config, my ends crisis is averted

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still terrible that the devs removed the launch paramaters

obsidian shell
#

So you can’t change to a different direct X easily now?

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Is basically what you mean?

atomic zodiac
#

Or OpenGL

soft warren
#

yup

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wined3d can force opengl tho which is what another friend gave me, but im not looking for opengl

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aaaaand apparently theres also an official directx tool that lets you force games to use a different dx level

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havent tested that considering dxvk lets me force it

fleet apex
#

Is linking from Android and Steam available now? I believe not as I have not seen a way to first link my Android progress to a Gameloft ID

fleet apex
#

Thanks, guess I'll wait

obsidian shell
#

On steam I’ve been noticing a big delay in after finishing races. Much longer waiting time than before

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Bug or just my system?

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I have a good pc

abstract flare
#

i tingt is a bug

modern nacelle
abstract flare
#

ye

soft warren
#

thought it was dxvk but now it defo aint

obsidian shell
#

Hope they fix that because it’s annoying if you previously didn’t experience a waiting time

soft warren
#

from 1-2 seconds to like 4-5

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terrible

obsidian shell
#

Yeah

soft warren
#

yeah for some reason all assets keep unloading

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i had the same map twice in a row and the 2nd time all of the assets we're loaded as if they were never loaded before

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and it kinda confirms it just unloads everything and reloads it when the game "needs" them cause of it spiking my nvme

abstract flare
plain apex
silk heron
#

Yo guys why is the fps capped at 60? I tried to change the local profile folder thingy and saved it. Tried it few times and it still doesn’t work

soft warren
#

what framerate are you trying to get

obsidian shell
#

How to fix the low fps?
I have it on 60 but feels like 30 after I turned off vsync to avoid input lag.

soft warren
#

directx 12 at its finest

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causing performance issues

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just like i said yesterday

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and now since you cant change it unless you use 3rd party software, youre as good as not playing on steam anymore

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thanks devs :)

silk heron
#

I’ve tried to change the local profile thing

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But it didn’t work

silk heron
silk heron
soft warren
#

you need vulkan support, which usually only comes with beefy gpus

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next time dont ping me 400 times

soft warren
atomic zodiac
soft warren
#

the steam version of asphalt 9 runs on dx12 by default, which is a lot heavier on performance

atomic zodiac
#

not experiencing any performance issues on my end

soft warren
#

well assuming youve been running dx12 this entire time just fine, you shouldn't experience performance issues

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issue is those that forced dx11 or opengl lost the ability to do that

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which in return either broke their config or made their game perform worse again (since it switched to dx12)

atomic zodiac
#

from what i recall my hardware isn't too disimilar to yours, just confirming the stability issues still remain

soft warren
#

oh yeah i still get that

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but not with dxvk

#

even though my framerate was uncapped on dx12, the menus still stuttered

atomic zodiac
#

mhm, menu stability is about as good on my desktop as it is on steam deck

#

which makes 0 sense

#

i guess the tech team's mindset is that it's not worth fixing if it doesn't completely break the game

soft warren
#

what doesnt make sense to me is that it started happening out of nowhere

#

and only seems to be fixed when i emulate vulkan

soft warren
#

lol

#

steam version hasn't gotten proper care since it came out + most dont even care since they rely on ads

#

boycotting this version is only gonna result in a negative outcome

#

they get the least money out of this version so why should they care if a small minority stops buying things ingame

obsidian shell
atomic zodiac
#

no

#

it's anywhere between 30-60 for me

obsidian shell
#

How many hz monitor do you use

soft warren
#

its normal for it to happen when browsing the garage

#

but NOT literally everywhere

atomic zodiac
#

that’s unrelated

obsidian shell
obsidian shell
soft warren
atomic zodiac
soft warren
#

^

obsidian shell
#

nah i know i was just tryna see if your rig was gud without being rude

vivid osprey
#

If this bug continue all the season i will uninstalled asphalt 9 forever. I'm just sick of all the bugs.

soft warren
#

threatening an uninstall wont do anything lol

#

1 less player isnt gonna make the entire company crumble

obsidian shell
#

Humans aren’t prefect + id like to see you be the developer who codes

soft warren
#

not to mention the condition these devs are in lol

vivid osprey
vivid osprey
#

So you better shut up men!

obsidian shell
#

Name a company that doesn’t have underlying bugs

fathom ember
#

Nice bypass

obsidian shell
# soft warren directx 12 at its finest

So It Seems The update Made this not possible Anymore,
Sadly
||including -gl||
What it did is It Increased FPS Dramatically From 60 to Beyond 120fps and no stutter for Older Systems

modern imp
#

The loading times on Steam remind me of 1995 ! Please fix the bugs

graceful sage
#

Hard disk? on SSD, the loading times slighly increased by 3 seconds or so

plain apex
#

steam version longer loading times still persisting, and i used to praise this version because it doesnt give me random freezes in every race like win store ver.

#

game still running smooth as silk, but this loading is nonsense..

soft warren
#

i love updates that are a huge insult to the end user trying to have a great experience 🔥

#

good storage? sorry! we'll reload EVERY asset every time youre on a loading screen

#

performance issues with directx 12? sorry! switching to a lighter performing renderer isnt allowed anymore

flint whaleBOT
#
turuco007 has been warned

Reason: bypass

tepid oasis
#

anyone else getting the connection error via steam (code 2051). the ms version of the game starts perfectly fine

finite swallow
#

The game just loading longer than before. I don't know why

swift cliff
#

The same is happening to me. The loading are unbearably longer then before

little summit
#

Is it true that the loading times in and out of a race have been so long now that every event I start, either when logging in to the race or logging out of the race, generally stops the game?

soft warren
#

i like how everyone keeps reporting it and asking if anyone else is experiencing it

#

gee i wonder

obsidian shell
#

GL - Asphalt Team

flint whaleBOT
#
legendan7 has been warned

Reason: Posted a link

obsidian shell
#

Launch option-directx
Pls Fix

vivid osprey
vivid osprey
soft warren
#

ive chosen the side to not care as much about it

#

im not a game dev, i have no idea what goes on behind the scenes

vivid osprey
#

Developers just follow orders

atomic zodiac
#

Nobody is out there targeting you by making a game you like run worse. Most likely scenario is that they’ve made some back end changes and didn’t have time to make sure they were stable on other renderers so just removed the ‘officially’ supported option to switch. If there’s no reasonable financial incentive for something to be done about it, then time and resources aren’t going to be allocated for it to be done. It’s as simple as that.

soft warren
#

i heavily doubt that's the case

#

both dx11 and opengl still work perfectly fine

#

they either forgot something while compiling or they legit don't want players to have access to them anymore

vivid osprey
vivid osprey
soft warren
#

yeah thats cool and all but youre not gonna help solve it

#

once again, literally not the only company that releases bugs with updates

soft warren
#

oh cool, good to know

sudden ermine
#

hehehat thanks for your reports

vivid osprey
stone birch
#

Does anyone facing this issue of

loading screen after every race became REALLY long !!

plain apex
#

yes steam has that issue now

drowsy valve
#

Same here!

#

Also, more than half of the things don't work anymore? what's happening? been restarting the game whole day

atomic zodiac
#

Internet issue

#

Doesn’t show daily events, MP series, seasonal events or current legend pass

stone birch
#

what about the loading screen thing

soft warren
#

everyone is experiencing it

#

you cant do anything about it lol

#

even on an nvme it takes 4-5 seconds

stone birch
#

4-5 seconds ?? 😂

#

it keeps loading for 44s

#

really

soft warren
#

are you on an nvme or not

#

yknow, one of the fastest types of storage for computers

stone birch
#

nope i think

soft warren
#

nope, thats different

#

sata ssd and nvme arent the same

#

sata ssd is way slower than nvme lol

stone birch
soft warren
#

see

#

like i said

#

4-5 seconds on an nvme

#

which you dont have

#

usual nvme load times are 1-2 seconds

stone birch
#

point noted

#

although it was working fine before this specific update😭

we shall wait ig

soft warren
#

update was poorly pushed out, ofcourse all worked fine before it

#

expect a fix by the next update, which is 2 months away

stone birch
#

hell iam going back to my microsoft store version💀

#

at least no loading there

soft warren
#

my condolences

#

i cant for the life of me go back to ms store, its so godawful to navigate and configure

drowsy valve
#

meanwhile me on HDD

soft warren
#

my condolences

drowsy valve
#

awe what?

#

my A9 won't luanch now...

#

it gets to the start up loading screen and just closes

#

I closed like this before while I was checking out the C class cars

#

Currently checking integrity

#

it still shut down...

#

Help? PleasE?

obsidian shell
#

Uninstall and reinstall?

soft warren
#

data will still remain

drowsy valve
#

let's see

soft warren
#

like i said

#

data will still remain

#

dont bother

#

wipe data instead

#

windows + r, paste %localappdata%\Gameloft\

#

delete the asphalt 9 folder, reopen

rigid forge
#

On the steam deck, when I view cars through the garage, no matter how I get there, if I attempt to look at the “Formula E Gen 2 Asphalt Edition” car the game crashes within 3 seconds. Latest update: 4.5.1b -4.5.101.0

obsidian shell
soft warren
#

both still work tho

drowsy valve
soft warren
#

lmaono

#

assuming you linked your account, you wont lose any progress

drowsy valve
#

understood

drowsy valve
#

I reinstalled the game though

soft warren
#

congrats youre gonna lose everything

drowsy valve
#

still wont work

#

why is it even happening?

#

let's evaluate the reason first

soft warren
#

you wont get anywhere with that

#

reinstalling doesnt wipe locally saved data

#

why do you think i said "data will still remain"

#

twice

drowsy valve
soft warren
#

nope cause how would we know

drowsy valve
#

is there a way to contact customer care outside of the game?

#

what does the local_file do? do you think deleting everything but that will keep the data safe?

soft warren
#

contacting customer care without any info of your account wont get you anywhere

#

why are you asking us what each file does

#

99% of the files are encrypted

#

even i dont know what local_profile does even though its not encrypted

#

other than saving variables and some settings, along with event positions

#

i have no idea what else it saves

#

youre better off waiting for 2 months

#

or wiping any sort of cache related file

soft warren
#

not playing on the steam deck tho

#

also confirmed its only the steam version by trying ms store

drowsy valve
#

I'm hoping for the game to work after the update in 2 months

#

otherwise, I'll wait for centuries until my brain signals me:- "Hey remember that weird racing game? Yeah, let's restart that game for the fun and see how far we get."

obsidian shell
#

Asphalt support site is unavailable...

thick raptor
obsidian shell
#

Worked thanks

atomic zodiac
#

worked fine with the initial season update

#

the game is now refusing to launch on the steam deck after checking that

soft warren
#

amazing

#

whats probably happening is its trying to load the model on the career screen

#

which is why it also results in the crash

#

i was lucky enough that it instantly crashed when clicking on formula e

atomic zodiac
#

considering I tried both directly selecting it and scrolling through the car list to see if it wasn’t a weird ux bug

#

yes

#

thank god I have another device lol

soft warren
#

i mean you could try to find the location of the data on your deck

atomic zodiac
#

nah it’s fine

#

they’ll have to release some sort of hotfix for it in the next month or so before the se anyway

soft warren
#

this could help the other guy though

atomic zodiac
#

yes

#

I’m stupid

drowsy valve
#

Wait, I was browsing C class cars when my issue occurred

#

I was just checking them out untill I clicked the ➡ and the game shut down - never to open again... Do you reckon the Formula E car is to blame?

soft warren
#

gee i wonder what we talked about just now

#

which also confirms that when you reopen the game, its attempting to load the formula e car

#

which also means, i have a potential solution

#

iirc the local_profile file stores the last car

#

got it

#

changed it to 20

#

safe to say it worked cause it loaded the w70

#

@drowsy valve got a fix for you

atomic zodiac
#

for steam deck specifically, the path is <install drive>/compatdata/1815780/pfx/dosdevices/c:/users/steamuser/AppData/Local/Gameloft/Asphalt 9 Legends/Documents/

line 2069 in local_profile, set the value to anything other than 88 it seems like

#

@rigid forge

mellow swift
#

is this bug??? cuz whenever I want to play that stage, the game suddenly force close but when I play other stage, event, showroom and etc. it work perfectly fine but only that stage I can't play.

atomic zodiac
#

uh oh

#

I wonder if the FE car got added to the c class career opponent car pool

mellow swift
#

FE?

soft warren
#

that's funny

drowsy valve
soft warren
#

assuming you already know where local_profile is you can continue on your own

soft warren
#

best for them to find the specific string instead

soft warren
atomic zodiac
mellow swift
atomic zodiac
#

might as well, they don’t get back v quickly though

mellow swift
#

I see

polar night
#

forever loading pls helpp

drowsy valve
#

Huge thanks

obsidian shell
#

Where did you find the file? I have the same issue but did not find the file

soft warren
#

then navigate into asphalt 9 > documents

#

youll find the profile file there, open it with notepad, find the line i listed before

obsidian shell
#

Finally found it...
Unfortunately changing the car from "37" to "20" did not solved the problem
Thanks for your fast response though

soft warren
#

did you ever even mention your issue

#

that fix was for those that crashed because of formula e and couldnt open the game anymore

obsidian shell
#

Yep. I just browsed the cars and in C class it crashed

#

Now I am not able to reopen

soft warren
#

it doesnt resolve the crashing issue upon trying to view the car

#

it resolves the issue of your game refusing to open afterwards

#

so if you can no longer get to the main menu, change the value

obsidian shell
#

It still quits after the loading screen

soft warren
#

then change the number

obsidian shell
#

I have changed it

#

Is it possible that there are 2 similar files on my machine? I mean I have a Steam version and an Xbox Version too

soft warren
#

files are separate

#

steam has its own

obsidian shell
#

And yessss there was another file...
Thanks for your help it worked

#

For me the car number which caused the crash was 88

flint whaleBOT
#
thunder_god246 has been warned

Reason: Posted a link

drowsy valve
#

after fixing the last issue, there are no textures anymore

atomic zodiac
#

textures aren't the problem, it looks like you somehow broke the ui elements

#

try verifying files through steam and see if it changes anything

soft warren
#

that looks amazing

#

i wish my game was bugged to perfection

#

also messing with local_profile does not cause this, you broke something on your own

#

that or your gpu is goofy

obsidian shell
#

Wouldn’t blame him for messing with files, it’s fun to see what you can break by deleting and changing things

#

I’ve never done it but I can understand the pure excitement and joy one would feel

flint whaleBOT
#
dkhuncho has been warned

Reason: Posted an invite

soft warren
#

id love to try myself

drowsy valve
#

but this time, i'll actually save my data

atomic zodiac
#

the steam version uses cloud saves

#

not sure what data u need to save

soft warren
#

tbf its uncertain if you dont have any connections/links

drowsy valve
twilit pollen
#

Anyone here on steam have problem with game crash?

soft warren
#

did you attempt viewing the formula e @twilit pollen

soft warren
#

then be more specific

#

what did you do before you crashed

#

at what point does it crash

twilit pollen
#

played another game at that time

soft warren
#

unrelated

#

WITHIN asphalt 9

twilit pollen
#

hmmm if i am right done some events

soft warren
#

its currently known that if you view the formula e or face it in a race, the game will crash

#

steam exclusive issue

twilit pollen
#

but the problem is then i launch game on start menu it crash and put me in desktop 😄

soft warren
#

so you did view the formula e

twilit pollen
#

also tryed to verify files,same thing does crash game

twilit pollen
soft warren
#

verifying game files wont fix it

#

alright, do this

#

windows + r, type in %localappdata%/Gameloft

#

navigate to asphalt 9 legends > documents and open local_profile with notepad

#

once you have the file open, press ctrl + f and type in "LastSelectedCar"

#

then tell me what number is shown

twilit pollen
#

88

soft warren
#

formula e

#

congrats

twilit pollen
#

oh freak

soft warren
#

change it to any number between 0-200

#

except 88

#

save it and open the game

twilit pollen
#

okay

#

thanks it worked

soft warren
#

and thanks for being responsive

#

glad to have helped someone for once that could cooperate lmao

twilit pollen
#

👍 so formula e is problematic on game 😄

soft warren
#

it started happening after they released a patch

#

4.5.0 worked fine, 4.5.1 started crashing when trying to look at the formula e model

#

my guess is since the patch fixed gp ghosts, they had to mess with the formula e too

#

and somehow broke it on steam only

twilit pollen
#

can you show me that car,or i can find it on google?

soft warren
#

you can still look at it in other versions of a9

atomic zodiac
#

its just the one from a8, not the gen3

atomic zodiac
tawny quartz
#

Hi there. Asphalt 9 always crashes when I want to play Chapter 1 Class C Novice race 8 (Himalayas Freefall), so I cannot continue my career. any known issues, fixes, workarounds or anything? I would be very grateful. 🙏

#

i guess it's the same problem as @mellow swift has

soft warren
#

yes its formula e causing it

atomic zodiac
#

that’s our best guess

signal burrow
#

when is that delay bug going to be fixed on steam after every race

flint whaleBOT
#
derrobert28 has been warned

Reason: Posted a link

tawny quartz
#

I have a temporary workaround for the problem with the crashing race 8 of Class C Novice ("Himalaya Freefall"). Just follow the steps in the Youtube video "How To Downgrade Any Game from Steam - DepotDownloader Tutorial" from the channel "Taylor_MB", video id "Rjg722smfNA" (sorry, I am not allowed to post links). The manifest you have to download from Asphalt 9 is id "6401369224826310146". And as the last step, instead of copying all the files from the depot folder into the Asphalt 9 folder, ONLY copy the ".pack" files into the Asphalt 9 folder. My suspicion is they maybe kibnda destroyed some textures with the new update. So after copying the packs you can now run and play the mentioned race. The other races should run without downgrading, i.e. in the current version. If you have questions, feel free to ask me. Have fun with racing. 😄

tawny quartz
# flint whale

I am sorry for posting a link. I was not sure. I will not do it again, I promise.

soft warren
#

lmao

#

no point downgrading asphalt 9

#

youre better off waiting for a patch than to risk getting your account flagged or being unable to play anything

atomic zodiac
#

yeah it’s unfortunate but it’ll have to be patched within the next month or so otherwise the se will be completely broken

umbral shard
#

So yeah I got this issue here, it only started today for some reason: Everytime I launch the game, it loads up for a few seconds then crashes.
I've tried: Verifying game files, and reinstalling

soft warren
#

did you by chance attempt viewing the formula e @umbral shard

umbral shard
soft warren
#

what were you doing before you started crashing

umbral shard
#

just doing alfa romeo gp and events

soft warren
#

so you most likely scrolled past the formula e in the process

umbral shard
#

idk where formula e is, could you like send a pic or smthn

#

maybe i can recognize

soft warren
umbral shard
#

okay i guess i was on formula e car

#

its 88

soft warren
#

formula e

umbral shard
#

im assuming i should change it to something between 0-200 as you said to the other person?

soft warren
#

yes cause 88 is formula e lol

umbral shard
#

ive never even heard of it but thanks xd

soft warren
#

it got released in this update

atomic zodiac
#

would be helpful if mods could pin the fixes for this in the meantime honestly

umbral shard
soft warren
#

its a c class car

#

so you probably scrolled past it while looking at a car

atomic zodiac
#

and you can’t actually view it in the garage like that because that’s what causes the crash

torpid abyss
#

I have a problem that the game crashes when I try to play one of the career levels, does someone know what may cause the problem?

soft warren
#

scroll up

torpid abyss
#

Thx

tawny quartz
soft warren
#

thats not really helpful

tribal dune
#

Hello, good afternoon, I have a problem with the game, everything was going well until I reached this level in the story mode, every time I enter this one, the game crashes and takes me out, I have reinstalled it but it still has this error I already tried to lower the quality but it comes out again, all the tracks run normal for me, this is the one that won't let me.

soft warren
#

scroll up

#

no amount of reinstalling will fix this

tribal dune
#

scroll up, what does that mean?

soft warren
#

i hate language barriers

#

scroll up as in read what was already discussed in this channel mere hours/days ago

tribal dune
#

What can I do, I need to complete that race to advance the story mode

soft warren
#

nothing

#

you cant do anything

#

wait until the next update

#

or if youre that impatient, link your steam account with the xbox/microsoft store version

#

then play there for the time being

#

this is a steam exclusive bug and doesnt seem like itll get fixed until the car causing it gets used

tribal dune
#

So is it a problem with the game? I understand I was thinking of installing it on another machine, ok thank you very much, until the next update

obsidian shell
#

They even closed my ticket before solution...

soft warren
#

solution: wait

obsidian shell
#

There was a 100MB update tonight

atomic zodiac
#

it’s fixed

#

@tawny quartz @torpid abyss @tribal dune @obsidian shell

soft warren
#

incredible.

atomic zodiac
#

sarcasm?

obsidian shell
#

Thanks. In the meantime I got through it with the Xbox app

robust sedge
robust sedge
atomic zodiac
#

If it’s C class then it should be fixed

obsidian shell
#

Wait what is the issue y’all are talking about?

soft warren
#

something that took a bit to get fixed

obsidian shell
#

Which was….

soft warren
#

something :)

obsidian shell
#

Thank you

plain apex
#

weird, i didnt get any update on my asphalt 9 steam

#

well, i didnt notice the update but i see that it is 4.5.1b now, and the loading after race finish got better

#

🙏

atomic zodiac
obsidian shell
#

Okay 👍

obsidian shell
#

They handled the Steam issue just to ruin the Windows client...
Do someone know why certain game modes in A9 need Xbox Live login?

soft warren
#

unrelated to steam

obsidian shell
#

Is there a separate Windows topic?

soft warren
#

there is no separate topic for these questions

#

this xbox thing isnt even new

soft warren
#

tbf its not an issue

#

its been in the game since it came out

obsidian shell
#

Thanks just found it. Didnt know I can have 2 roles at the same time

#

It s a new thing... I am logged in to Xbox app...

soft warren
#

its not new

obsidian shell
#

For me it is

soft warren
#

ofcourse it is for you

#

once again, its been in the game since it got released on windows

obsidian shell
#

ok I got it

obsidian shell
#

If you’re already logged in to Xbox it won’t affect you right?

#

Maybe dumb question

soft warren
#

it may bug out and still prevent you from doing anything locked behind xbox login

#

game restart usually fixes it

obsidian shell
#

I already did the update yesterday and was able to do all those events

#

So should be good

soft warren
#

unrelated to updating

#

unrelated to steam even

obsidian shell
#

Oh ok well in that case it’s never happened to me

#

I actually need to unconnect my Xbox so that would suck if I really did need to fix something

obsidian shell
#

So many things changed at once... There was a Windows update, a Steam update and an A9 update...

#

Restarting the whole system worked

atomic zodiac
#

windows system updates and steam updates in 99.999999% of circumstances will never affect something like that

obsidian shell
fallen harbor
#

when i complete conditions, animation appears for the one that is already completed but doesnt play on the one that i just completed

obsidian shell
#

You still get all the rewards that you earned normally

#

Just a visual bug

fallen harbor
#

ik, but it really confuses me whether i completed the condition or not when im not paying attention

obsidian shell
#

You can see what conditions you actually have completed in the pre race menu

#

Before selecting your car

#

Just keep track of them and make a goal everyday to get to a certain number

fallen harbor
#

alright

obsidian shell
#

is there a way to have same steam asphalt 9 and ios asphalt 9 the same acc?

#

anyone know maybe?

soft warren
#

2 entirely different platforms so no

#

there's 4 different branches in total

#

-android
-windows/xbox/steam
-ios/macos
-switch

#

you can currently only transfer your entire game progress from one platform to the other with customer care, but that doesnt mean you can play on both at the same time

#

however, if you wait a couple more months, crossplatform play should be added

candid iron
#

Important: I currently play on steam. Will I be able to get steam achievements if I transfer my progress to Microsoft version of A9 to watch ads for better economy?

soft warren
#

you dont transfer, you link

#

which means you can play on both steam and microsoft at the same time

candid iron
soft warren
#

afaik it checks your ingame conditions which will then trigger a steam achievement

#

i wouldnt know considering i got every achievement at once when i linked my account

#

and thats cause im definitely not a new player

candid iron
soft warren
#

thats... nothing lol

candid iron
soft warren
#

you make around 1mil daily easily what are you talking about

candid iron
#

oh, and 1k tokens for free

soft warren
#

tokens, sure

#

credits, nothing special

#

many players have 200mil+ credits

candid iron
obsidian shell
#

I didn’t get anything after linking

soft warren
#

might be a new thing

#

i linked when the steam version came out and there was nothing back then

obsidian shell
#

I linked them a month ago and got nothing

#

Ohh if only I could unlink Xbox

#

CC can via "Unlink Account" button

#

Oh shoot I forgot about that

#

What are the disadvantages having linked them?

#

that xbox account got hacked

#

ah so

#

i want to connect my new one

#

i kinda feel bad tho cuz i tried to email them about unlinking it but i didnt get any email

#

but i just needed to go back to the website

obsidian shell
#

Ever since the update, my cpu and ram load has been way higher

soft warren
#

did you run the game at a lower dx level before

#
  • are you sure its the game
obsidian shell
#

I’ve never changed the dx level before

#

What is “search”

soft warren
#

i wonder

obsidian shell
#

Yeah but why does it take ram

soft warren
#

ask microsoft

obsidian shell
#

I guess I should just get 32 gigs

#

Instead of 16

soft warren
#

youll put 20gigs to waste

#

dont bother

obsidian shell
#

Maybe I could clean my fans

soft warren
#

200fps boost for doing that

obsidian shell
#

Or repaste cos

#

CPU

soft warren
#

well neither of those will decrease cpu usage but sure

#

hardware maintenance is a good idea anyways

obsidian shell
#

Well I just don’t like my fans always blowing near full speed

soft warren
#

who would ever like that

obsidian shell
#

If you like white noise

gaunt loom
#

hi

#

i need some help pls

#

i play asphalt in facebook

#

now i instaled from steam

soft warren
#

facebook is android last i recall

gaunt loom
#

and my progress?

soft warren
#

so no, you cant switch to steam

#

contact customer care to transfer your account to windows/steam

gaunt loom
#

in the chat of CC

#

?

soft warren
#

never used customer care, never needed it

gaunt loom
#

ok ty

pallid ermine
obsidian shell
#

Congratulations

#

I wasn’t complaining about my setup, but the fact that A9 takes longer to load and takes more ram then before

pallid ermine
#

u got my point

tawny quartz
#

hi there. i have 2 issues.

first one: i did the race with 2x 360s and race time 1:04.104 (faster than in the goal), but it did not count.

#

second is in showroom for Infiniti Project Black S:

i made 5 seconds nitro (or even more) and 2x 360s, but it did not count either.
i tried with yellow nitro and blue nitro, none counted.

so for both: what is the issue? help plz

fathom ember
tawny quartz
fathom ember
#

You need to do it in just one jump

#

It doesn’t count if you take a ramp > 360 > another ramp > another 360 or on the ground

tawny quartz
atomic zodiac
#

There’s ‘360s’ and ‘360s in one go’

#

They mean different things

obsidian shell
#

Thanks

obsidian shell
#

This is annoying

obsidian shell
#

Still not fixed

soft warren
#

this is a problem on your end

weary ice
atomic zodiac
#

that's horrible advice

#

if the problem is that their internet is too slow a vpn is going to make things worse

soft warren
#

not to mention, vpns have a limited use time

#

there's always a catch with free vpns

atomic zodiac
#

yes

#

selling usage data

obsidian shell
#

"complete a class d pro race in career"#

#

but i already finished class d pro

fathom ember
obsidian shell
#

I recommend

#

Although you only get 3 countries

ripe bane
#

@sudden ermine whats wrong with gameloft ? fix your server. this is so annoying

#

this week almost i'm not played mp

soft warren
#

multiplayer has been working just fine for me

#

its something on your end

atomic zodiac
soft warren
#

would you rather have unlimited vpn and no asphalt 9

#

or asphalt 9, unlimited asphalt 9, but no more asphalt 9

#

choose wisely

obsidian shell
#

3rd option

obsidian shell
obsidian shell
robust sedge
soft warren
#

unrelated issue

#

their internet is poor

robust sedge
robust sedge
soft warren
#

i havent been gewtting any issues with the game's connection so

#

if its happening to one person here throughout the week of it working just fine for me, surely its something on their end

robust sedge
#

Maybe but I switched connections and still got disconnected..

#

Was a real hassle trying to finish up all the missions for last season

soft warren
#

i believe there were some issues earlier, cant say for sure as ive been playing a different game at the time

obsidian shell
#

when will the game close issue ever be fixed

hollow salmon
#

I keep randomly losing connection to the servers or something

#

sometimes the game just crashes, sometimes it comes back

#

even when I'm not doing online stuff, it kicked my during splitscreen play dead

final mesa
#

i caught double shelby on career, is it should to be?

soft warren
#

its how they pull off the layered effect