#h2-tech-support
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is the boon that gives you the ability to move around the cast suppose to stop working after using it alot in a single room?
Also is Aphrodite-hestia duo supposed not to work in the chronos boss fight? It's the "12 shades will appear to sprint through" duo
nice, it seems to work! that was fast
Issue: I've read and followed through the support steps yesterday and day. Yesterday, post patch, my game app would start, and hang on the Supergiant loading bar screen. Followed the tech-fixes and was able to have success.
Today, the issue has repeated, and have been able to have success so far with the same lockup on the Supergiant loading screen.
My question is: will ever new patch build require this to happen again or will this cease to be an issue at some point?
For some reason ||Chronos never went into 2nd phase||, and I just "won"? The victory screen popped up and the game immediately crashed. I was able to grab a screencap of the victory screen but nothing more.
Hey sorry to hear that, if this keeps happening please follow the instructions at the bottom of #h2-tech-fixes to email us your log file and DxDiag and we can take a look!
Roger that, and thank you. I will do the next time it occurs.
Hi, after the patch, I have input lag obviously. I tried to turn off vsync or changing borderless screen but it didnt work. Before the patch I turned off vsync and it worked.
Hi, if you have an Nvidia graphics card, can you try turning on "Low Latency Mode" in the Nvidia Control Panel?
I had the same thing, and then the game froze on the Victory screen
Yeah right, that's what happened to me too and when I restarted the game I was back at crossroads
I tried what you said but it didnt work. I tried to change my resolution settings to 1600x900 and press alt+enter, it surprisingly worked but not working again. Any advice to solve this problem? I think there is a problem with resolution scale or something.
Thanks for trying that. Have you tried all the other steps in #h2-tech-fixes under "For Hitching / Freezing / Lag / Frame Rate / Performance Issues" ?
Same thing just happened to me.
Not sure if this is the proper channel to discuss this, but Eris seems bugged in my playthrough. Not appearing as an encounter and has run out of gift dialogue (on night 70 currently), 8 and 16 heat cleared, most other progression completed, so I don't think im missing an event that could possibly gate her.
Got this in a run last night, when I took it nothing really seemed to happen. It might have taken away my barrier but ||I got the upgrade in the room before Chronos, so I didn't get much time with it to check the effects||.
yes ı tried everything. Do you have any other advice for that or is there anyone have this problem?
ı think ı have to uninstall and reinstall again right
Could you send me a DM with your log and DxDiag files? Instructions for gathreing those are at the bottom of #h2-tech-fixes
Yes you could also try re-installing though certainly no guarantee that will work
I cant find my save file. I looked in Saved Games file and only Hades file there :D. I was gonna try reinstall the game
It's not your save file, it's your log file 🙂 If you put this into your Windows Explorer bar and press enter it should take you there:
%USERPROFILE%\Saved Games\Hades II\
(On latest version)
- Dialog doesn't show Chaos' name
- Should Echo be able to echo Chaos Boons?
Anyone else having issues with Nightmare shards not spawning after beating the designated boss?
I just updated my steam deck and now my frame rate dropped SIGNIFICANTLY. Anyone have any ideas/suggestions?
For me i always have the familiar incantation problem, i had it in the cauldron but after a run it deseppear and now the cat is on the surface and i can't already have the dialogue with hecate when i return in erebe
Using Solar Ring to deal the last hit to the Guardian of the Fields of Mourning (for the first time) caused the Solar Ring attack sound to keep repeating through the entire cutscene (Steam Deck)
Really minor thing, but why does Mel ||call them piggies? They're sheep lol||
|| my guess is they're either placeholder, or it's a joke on how mythological Circe keeps pigs ||
i see

Idk if anyone else is having this problem but I cannot gift to Eris. I tried to when she first showed up, and she declined a nectar and a bath salt, and now I never even have the gift prompt.
Playing on steam deck. This occurred after the new hotfixes. Occasionally in the ||overworld|| but particularly in the ||rift|| I am sometimes not able to select the third boon option with the controller (this has nothing to do with the boon from Chaos). Luckily I am able to select it with the touch screen, but I click back and forth between the top two only with my controller
Hey pasta, I believe we hotfixed that Steam Deck issue, can you verify that you're on v.91027?
I am! Will see if it happens again this run. Thanks
Hello, just want to ask, i have Hades 2 on Epic account, but it's seems it doesn't have cloud saves. Or have it? Does anyone know?
I believe the devs are aware and investigating this issue. If you're on PC, could you report that in-game with
?
yes, I will next time I’m on! Glad to hear they’re aware of it, it’s the only keepsake I’m missing, so it is ridiculously unsatisfying
Already reported, and doesn't seem to be a stated tech fix. Asking here because it would be nice to not have to Give Up. This final screen triggered after the first phase ended. Got some closing dialogue, this popped up, and the only thing I can do is pause, or make the bottom three prompts change from keyboard to controller. Quit is still greyed out. Am I just out of luck?
Hey sorry about that, this bug should be fixed if you get our latest hotfix v0.91027. You can also go ahead and Give Up, and then follow the steps in #h2-tech-fixes "If You Unexpectedly Lose Saved Progress" to restart the fight from the same chamber.
Thank you thank you. Didn't realize a new update dropped while I was playing. Carry on
Is it possible to get a game save from a computer, that i currently dont have access to, Working away from home..
If you have Steam cloud saves enabled, they might be there automatically, but probably not a lot of options beyond that unfortunately!
@earnest cliff Hey Gavin, for your information I DM'd you my files that we talked. I hope it will work.
It worked the Windows file way! Thank you, and I may now have a sneaky way to show the Titan of Time my time reversal trick if I think I could have gotten him 🙂
So I dont know if this has been brought up before or if it's even a technical issue but when Im playing with staff and spamming special, it keeps trying to use the omega special and the screen essentially strobes over and over again as it activates. It also only seems to do this if im clicking certain directions. Im not sure if Im clicking to fast or something? I didnt know if there was a fix to this. Update: when I got the boon that increases special speed it stopped, so I was clicking to fast. Hpoefully there is a way to not strobe myself without getting a boon.
my game just crashed should I report something?
Crashes are automatically sent to us , but if you have further bugs to report you can do so with F10 in-game, and if you need to recover progress lost from the crash you can check this out: https://discordapp.com/channels/456889434672201729/1237195543474606200/1237199948341051453
is it just me or the toggle to disable the steam overlay is grayed out?
i was just trying to disable it since i'm seeing a black screen upon startup
also, i'm not too sure if it matters but I have a intel graphics 620 instead of the 630 for the minimum graphics card if that's what's causing the black screen
where are you seeing it grayed out? And that's a possibility, for the graphics card
In Hades II -> Properties -> top of General
oh interesting, yeah - the toggle is diabled on my end, but it's toggled off so that shouldn't be affecting anything
though it does seem to be off for me by default now that I realize even though when I try launching it there's like an inception effect of the steam overlay on the bottom right
I had a memory related crash upon leaving the area immediately after the sirens. My game now immediately crashes every time I try to load in.
Is there a good way to make the save file playable again?
Have you tried restarting your PC and closing all other programs?
Hi folks.
Sorry for noob question, but do u remove some spell's/upgrades in the cauldron with new patch?
My guess is a couple may have been removed or changed, I don't know for sure - some of the recent #hades2-patch-notes would've affected how gathering-related incantations work. Is there a particular one that seems to be missing?
my audio got disabled cos it tells me to update audio drivers but they're fully updated ?
Hard to say, but i have a lot of resources in inventory that just exist)) ( for e.g. geods/ores from Chaos location)
Also, i think spell for pets treats disappeared, etc.
Can't find info about it in patch notes
You should still be able to make the treats, hmm. Does it seem like anything else about your progress changed?
Unfortunately, i didn't take any SS or video of the list and didn't make backup (if it possible to take the save on local machine).
But looks like it only affects to the spells upgrades.
I now, that NDA can block next request, but: can u provide info about states/milestones of it, or i can only compare it with another save with god mod??(Didn't investigate this one so not sure if we can ad-hoc in that way)
I don't have any of that information regardless, unfortunately. I don't know that there's an easy way to compare, either. If you're very curious about any incantation changes, I can ask the devs, but I can't promise a response.
how can i force hades 2 to use directx 11? my gpu doesn’t support dx12 or vulkan and i think it’s preventing the game from loading. i get “renderer creation failed” error every time i launch. hades 1 works fine
Unfortunately, Hades 2 requires features from DirectX 12, and I don't know of a way to force it lower.
Hades 1 used different graphics rendering, which is why it didn't have the same requirements
Every time I try to report bugs on Linux pressing F10 my game crashes and doesn't save my current run. Is it just my PC or does this happen to anyone else?
may not be fully functional on Linux, unfortunately - if you'd like to report any bugs, please feel free to do so here, and we'll let you know if there's any extra information to send over 
For recovering mid-run progress up to the room you were in, you can use the steps near the end of #h2-tech-fixes to load your _temp save file
Hello,
This is kind of a strange one:
I paused the game to do some chores for about an hour and came back to a GPU crash message from Unity. Like some graphics thing happened while I was paused maybe?
I am running Windows 11 with a 3070 laptop GPU.
I don't need to recover anything I just wanted to make sure it is known the game could possibly crash if left on the pause screen for too long. It could just be my computer getting really hot too.
Is this the proper place to post bugs? I noticed that all of the trials are showing up as fails in my in-game history log.
I don't think I can
on the steam deck
I don't have the familiar cookie recipe in Alchemy in the cauldron, but others say it should be there after I've crafted it at least once. Is there a technical method to re-trigger or fix my game save to get it to show up again? I've reported it with F10 already
I dont see an answer to this in tech fixes
you can rebind it in the controls, it's at the bottom of the list 
(though, I'm not sure it's a bug - I've been meaning to put it in #h2-feedback )
Hi, I just wanted to make sure this was an actual bug before I reported it. I've completed 16h and 32h for both underworld and surface, but I only have 2 of the 3 skelly statues unlocked. Did it skip over an 8h one that I never got?
there isn't a specific way to re-enable it, but as a few people have reported it, I imagine the devs will be working on a hotfix
could you send a screenshot (spoiler tagged) of what you currently have unlocked?
If it helps matters, I ran into the location where the cat had appeared. Mel said "The cat has moved on". No idea what would cause that.
image 1
those are the || 8 and 16 - you likely just need more dialogues with Skelly ||
image 2
||So just keep doing runs and talking to him? I've already fulfilled the 32h conditions||
that's my guess, yeah - || if it takes more than a couple more runs, or if he stops giving ! dialogue, then I'd
it ||
thanks i'll try it
this did it. I guess I was just too eager in tackling harder difficulties 🙂
if my game crashed & terminated, restarting only gives me credit back to crossroad instead of latest room, does F10 helps reporting? or is there some stack trace that I can help sharing with the devs?
btw 32 fear Tartarus run getting reset stinks, maybe #h2-feedback
crashes should automatically send in reports, so no worries there. You can recover your progress up to the room you were in using the steps near the end of #h2-tech-fixes, if you haven't already started a new run
Has the testament bug been fixed or something ?
because the 16 for daggers has appeared for me
Yup, it was fixed in latest hotfix v0.91027!
Hello people. Is it "normal" that Charon's character image in dialogue is the same as Narcissus?
Yes, those are placeholders.
meeeeehhhh.............
I had a minor visual bug where Mel was stuck in an attack animation whilst walking but it went away after using a weapon meaning I couldn't SC it for the bug report, is it still worth reporting?
Yes, please! We might be able to reproduce it, just remember to describe what happened and when.
I do have a clip of it but I'll send in through a detailed report !!
Reminds me of somethin'...
https://tenor.com/view/really-cool-bird-gif-23668800
Anybody else found a bug where the selene power to aim then crash down had an invisible marker so couldnt see where youre aiming, rn ive only found it on the ships and im trying to see if its specific to that place so I can report it (I keep not getting it offered thoo)
i think that my graphics card is literally short by 10 from being able to play the game :( (I have an intel 620 when the min is an intel 630 and like I tried all the options for the black screen but couldn't work, so now i can't wait to get a job and buy a GPU to be able to play it! :D)
I have the same problem, I don't know why the minimum requirements are this high compared to hades 1
well, it's an entirely different game so it makes sense. Also, we're in early access so it's probably better to have better specs than not just in case the specs can cause some problems with rendering. Some people are always not going to have the minimum specs too
I'm not sure if I remember wrong , but before the patch , I do believe that Borderless was working properly before the latest patch. Currently the moment I move on the 2nd screen , game freezes and there is no music (quietly) playing in the background as it used to. Any way to fix that? (already tried to restart/reset settings etc.)
Can I link youtube videos in the bug reports or here? Certain things can't be shown in screenshots, and I have few bugs/issues on video already.
If you don't have any success with the steps in #h1-tech-fixes , please email support@supergiantgames.com with some details about the situation.
Yes, though the best way is to send it at support@supergiantgames.com . We'll take a look!
Hi, I checked in #h2-tech-fixes and my issue is currently not there.
Currently when playing on windowed or borderless windowed in-game the mouse will lock onto the left half of the game window and I cannot move it elsewhere, this does not occur in the main menu or when I'm fullscreen. Inputs still register normally.
I don't want to turn fullscreen on since I have streams and guides open on the sides and it would be pretty inconvenient to switch back and forth.
(Steamdeck) - I don't know if I'm hallucinating but I felt before the patch that, when plugging the steamdeck on my 4k display, I was getting a higher resolution full screen render automatically from the game. Now I seem to get a cropped low Res output ( although my screen is telling me 3840x2160@60hz). Was I dreaming before? I don't believe I've changed any display setting on the deck either and didn't update the deck in between.
@terse trench @dense tree Could you both please DM me with a copy of your DxDiag and Hades II.log? Instructions for finding both can be found in #h2-tech-fixes
the blue light on lower left side is so distracting, is there way to close it or lower the light
Is it intended that if you're playing God Mode the first time you play through the surface regardless of how far you get your godhood gained goes from whatever it was previously straight to 80?
Hi, no that's not intended, you can report that in game with F10!
I didn't realize this was an issue in my game until several nights later, still report it right?
It's fine that you've reported it here now so don't worry about it!
But can use F10 for any bugs you encounter in the future
this gotta stop.
Sorry didn't know where to post this, cant post vids in discussion or feedback.
Heyo—this is something better suited for #h2-feedback 
You can include an image in your post by copying the image link from discord or a hosting site (or just say that it's the || Parry icon for the Aspect of Artemis ||)
Hi, I can't cast attacks until i finish my the combo. When I hold attack it does a combo and cast when it finishes, not at the start. This bug happens to me with the staff and the axe, not de daggers. The specials work as they should, I tried rebinding the attack button to Triangle to see if it was related to the Square button and it was the same.
Update: I found out that the daggers only work properly when i miss the first attack, if I hit skelly it does the combo instead of the cast attack
To be fair, it is well known after Nemesis shows up that she is going to go to a random door and seal it. I would just wait to see which door she is going to go through and seal
Yes, indeed, this is what I am criticizing. I happen to be speedrunning, so stopping and waiting isn't really on the table.
Can my laptop never run the game if its only 4gb RAM? I was able to play Hades 1 really well with this laptop, hoping I could get any help here to see if I can run Hades 2 on it as well
Rerolling is inherently going to slow you down, so that is contradictory. This is the first post I have seen complaining about this issue, even from speedrunners
Ya well its a pretty niche scenario isn't it? Nem only shoes up so often. If this interaction was in a later biome I wouldn't need to roll a door presumably since I'd already have the core boons I was looking for.
if we're so attached to nem stealing doors. which i'm not totally against to be honest, it reflects her personality. Just set her position farther away from the door to give a few more seconds
and/or force her to take the opposite door if a roll has been spent
It is more niche for speedrunning. Yes, people are going to speed run this game, but that is a very niche group of players. So catering to those players does not make sense. If you are going to speed run, it just makes more sense to make note of that
I get what you are saying, but the issue and scenario are to a vvery niche set of the player base
Also, remind me. how many days has this game been out??? In early access???
thats not a reason not to fix something/ improve something. I dont get why anyone would oppose a small change after looking at that clip.
Because I know that she is going to close a door, so I would just wait until she does instead of trying to be cheeky about it is all
But we can simply agree to disagree and enjoy the game how we individually want to ❤️
Hi Hades II is slightly more demanding than the original game. 4gb of RAM is below the min-spec, but it might still be able to work if you also have a decent graphics card.
hello! here to provide a brief summary of the controller issues i am having 
- controller (nintendo switch procon) repeatedly disconnects mid game, not linked to any specific encounter/scenario/etc
- eventually the controller STOPS disconnecting and i am able to play normally. today this took 16 disconnects with an average of ~2.5min between each, over the span of roughly 40min
- bluetooth is entirely off on my laptop. i am playing wired and this is the only controller connected
- yes i have done everything listed in the tech fixes channel (multiple times) and nothing has worked
- no there is nothing wrong with the controller itself or the usb cord i am using
i’m not necessarily asking for any kind of fix (it eventually fixes itself so it’s only mildly annoying to repeatedly pause + reconnect in the meantime), but i wanted to explain the issue to the devs. i can provide more specific details if needed i suppose but i tried my best to include all the important stuff 
Thank you for this detailed report! We are definitely continuing to work on improving controller compatibility.
Bug - if guitarist died underwater (from fire for example) she lose her model in game in next phase
okay
any updates about random fps loss guys*
It's not the same. The colours are different :)
Came across an interesting interaction with the Axe's ||Aspect of Thanatos|| and the ||Psychic Whirlwind Daedalus Hammer||. For some reason, even though ||the aspect's passive states that anytime an Omega move hits, you increase the crit chance, it only seems to go up by a single percent anytime I used my Omega attack.|| I know this to be different from normal since I've used the ||aspect|| before and using the Omega attack in a crowd charges it pretty quickly. I assume this is because ||since Mel can use attacks/specials while the whirlwind is going, she is technically no longer in the Omega attack and the game treats it as a passive form of damage||. Is this intended? Because if so, I think it makes this a really terrible combo considering ||the aspect's passive||
Sprite missing for Sea serpent rose up from a new pool . It could attack and be attacked, just the sprite was missing.
hi, so I've been having this really minor bugs:
some enemies sprites just don't appear. only happened in ||oceanus ||for me tho;
when using the twin blades with hestia's curse, some enemies and even a boss got this really big delay in their health bars going down. with a boss (I think it was ||Hecate||?) the white bar did not even disappeared ;
when fishing with the better fishing rod, the indicators on the bottom of the screen sometimes just don't go away after, but get "attached" to the water
in the ||ships||, the screen gets zoomed in the rewards even when I'm on the other side of the map and sometimes I get lost, lol
Hi ! Could you please tell me if translation issue can also be report using F10 as it's not a technical bug ? Thanks in advance.
Yes, definitely!
Thanks for your quick reply. 🙂
Hi! Searching for this issue but came up empty handed, so here goes.
Controller issues on steam deck. 8 BitDo Wired controller has an x-box layout, and the default layout used by steam deck is to swap x/y and a/b to make it more like Nintendo Switch (Where i play Hades I). However, Hades II seems to constantly (during game) swap a/b. and x/y making it impossible to build up any sort of muscle memory 🙂 Anyone else having that issue?
Not sure if this is the right place to post this, but I just completed a run with the skull on aspect of Mel and I wasn’t offered a single hammer the whole run. I encountered Nemesis and got to the gate before her so I know she didn’t steal it and I double checked all gates and shops and it wasn’t offered. Ironically, it was only my second win and it was without them lol
hey guys, already sent an f10 in for this, but is controller drifting in menus a known issue? i was wondering whether its the game or its just my controller 
Just had a my first hard crash. Wasnt doing anything out of the norm. Dont see a way to report crashes with info though.
...oh wow, it killed my entire run...I was in the 3rd area.
you can restore your save - #h2-tech-fixes message just make sure to make a backup before renaming and moving stuff around.
I'll try and do it tomorrow, thanks!
hey, i dont know if it's here to report a bug but i encounter one one the OCEANUS boss, the guitar part dashed in a pillar and stayed stuck in the pillar area.
Then it locked this member of boss fight, it was targetable but dont used any attack or anything, just stand like that in the pillar area.
you can report bugs with F10 in-game 
Didnt seem to work, do I have to do it to all of them?
no, just the one
as far as i know crash reports are sent automatically whenever they happen
I've regularly had runs with no hammer. I think that's just luck?
Is Hades 2 available for Mac?
Windows only atm (but playable through steam deck).
Thank you!!
Did you happen to get this fixed? I'm having the same issue with my alchemy menu. All I have in there is the shadow extraction. I have Frinos , I've used all tools and talk to everyone. I can't make more trays or stardust. Which means I can't level up my cards either
save me these circles aren't going away 😭
I don't know whether it is a bug or intended effect of some boon or other (de)buff, but sometimes there's this ghostly sound of "euh-haah" repeating in loop. When it is present it goes away after exiting to menu but returns during very next battle.
Hello everyone, I have reported the bug but I wanted to ask if anyone else is facing the same. The Obol Points card that you get after spending 1000 gold is not being added to my inventory. It tracks how much gold I have spent and shows how much I have to spend till the next one, but after spending a 1000 I do not get a card.
I have spent about 4000 till now have not received the Obol points card. Anyone facing the same issue or has a fix for it? I was able to gain them before and have used them. But this issue came up after the latest patch.
@karmic seal how many cards do you currently have? Are you using them?
I have 1 right now, I was using them before, saving them up for moondust which needs 4, So I did many runs without looking at my stack. But just noticed that I still have only 1
Are you picking them up when they drop?
(I haven't noticed needing to, it's always been automatic?)
We didn't need to pick them up before, they used to automatically go in the inventory. That's what I remember
Ah, right. Well can you get a F10 in? Not sure what's going on
I did send a bug report in game. I could DM you my email ID that I entered, if you wanna look at it in your bug tracker. If it is possible for you to filter the F10 reports
That won't be necessary, but thank you for getting it in. Only other thing I'd suggest is to talk to Charon after your next purchase
Sure, thanks! Will reply back to you here if anything changes.
Just tried it again, spoke with Charon and gifted him nectar to maybe progress his dialogue, but I didn't get the card.
Ok, I won't be able to figure out what's going on with it at the moment. It's entirely possible that it's bugged. If it is we'll get it taken care of in a future update
@karmic seal I wonder if it's resetting the balance every run now. I had 600+ before my run, now I have the exact amount I spent mid-run
for me the balance is changing, but after it crosses the 1000 mark, the counter on it resets and I don't gain anything.
EDIT: just realized I may have misunderstood what you meant. But in one run you can definitely spend more than 1000 gold, so you should be able to gain one card in your run correct?
The counter is resetting at the wrong times right now. I still got an obol card on my run though
Your logs in the bug you sent are going to help with the investigation. Might be a little bit before we can get the fix in, but it'll get fixed
I did, I don’t remember what I did to fix it tho unfortunately. I think there’s more to unlocking the recipes tho because the recipe ingredients were diff than the initial one you get
Am I able to ask non steam deck Linux related questions?
Of course!
Ok. The game recognizes my GPU, according to settings, but according to the "nvidia-smi" command, it does not. I have tried using different launch options, using both Xorg and Wayland, and using hybrid and Nvidia only graphics. Nothing works. Has anyone mentioned this problem before?
Rather than Nvidia's optimus and prime (or whatever it's called) i am using system76-power for graphics management (as my laptop is from system76). I feel that might have something to do with it, but I'm not sure.
I haven't seen this problem come up personally. This thread seems to talk about a related issue and solution https://forums.developer.nvidia.com/t/no-gpus-detected-by-nvidia-xconfig-nvidia-smi-not-working/235640/3
This isn't my issue. Hades II specifically will not use the GPU. Every other thing works, including the original Hades.
Perhaps I worded it poorly.
Sorry.
Not a problem!
I'm guessing it may have something to do with how the game is currently set up. Outside of Steam Deck, Linux isn't technically a supported platform at this time. So it seems like it's reading it as such and defaulting to the GPU messaging
Alright. Thanks.
hey, folks! I ran into an unexpected behavior during a specific boss fight, I'm not sure whether it's a bug or not. would this be the right place to ask about it?
Hi Silas, ask away
Hi, I saw a YouTuber playing and he had several chaos tests, my game only appears 3 times, it's already completed, I've already released all the weapons, I have a heart for all the characters, could anyone help me how can I make the others appear? Could it be a bug?
when I trigger my hex, dark side, it normally stops all the enemies while the animation plays. during the biome 4 boss, this effect doesn't stop the boss. is that intentional or a bug?
I know that boss is ||immune to Phase Shift, so it's possible that the effects are applied to other hexes as well. || It wouldn't hurt to get a F10 just in case.
Hi Maycon, it's possible that you need to continue interacting with Chaos whenever you can. You may just need a few more interactions.
@fringe zodiac Alright, thanks for the help.
just submitted it, hopefully I can find out one way or the other! it was a nasty surprise to run into when I was having a really good run
Thank you!
I only got Radeon Graphics
Hello, I just got to the game after the patch, completed a run and got some rewards at the crossroads? I don't know why they appeared, maybe there were some new prophecies that my save file automatically completed? I would submit it, but I don't know how to submit a video.
This is intended as per one of the patch note: Related, if this already occurred, look for a one-time bonus in the Crossroads while ||Eris|| is present
aaah, thanks, I did read this in the notes, but didn't expect it to happen like that
How does one report in-game bugs on a steam deck not in desktop mode?
In case it's not possible: I had the hex that turns you into a living nightmare, i think it expired just as the last enemy died and after that I got moonwalking melinoë 😳 I couldn't collect the reward until I did my omega special which seemed to fix the issue
You can report issues here, or you can bind "Report Bug" in Controls to an empty button to send a report.
For this issue, could you please check in the top right corner if you have the latest version (0.91027)?
Done! And I do have the latest version, yup
Ok, thank you!
Hello,
I would like to report for a bug but i'm on steamdeck and it's hard for me to use bug report from the ingame. I would like to know how to do please ?
Hey, you can describe the bug here, then, thanks!
Thanks you @humble niche .
So, i'm not really sure how it's happened. So i will describe and tell you my analyse.
Description :
When i was fighting against Cronos, all the 1st phase worked perfectly.
When the 2nd phase started (when you finish the 1st life bar of cronos), my char was VERY slow. But the boss not that much. Impossible to dash correctly or fight. The boss ofc killed me and, when i was alive again (after the boss fight), the game had a correct "time sequence" again.
Analyse :
I think it's because of the Enchantress active passiv/card : when you channel action, time is slow.
--> for me, if you switch cronos phase when the Slow time is active, the slow time is affected for all the second phase, but your char is affected by the slow too
Version number : V0.91027
I’m not sure if it’s pure coincidence, but I have done about four runs to the mourning fields and haven’t found g-rock despite having the pick. I never had any issues in my old save before the update. Is this a known bug?
Thanks for the report! Just to check, what version number do you see in the top right corner?
V0.91027
The case might be that you're just unlucky. I'd do a couple of more runs and if you still don't stumble upon it, then please report it with F10, thanks!
On steam deck, audio is very choppy after suspend-resume mid game. Going into the main menu fixes it. [Don't know how to do bug reports without a keyboard, sorry]
This happened to me as well. Research ended up showing it's not a Hades problem. It's a steam deck problem.
Restart your steam deck it'll fix it. Several forum threads about this topic on steam for other games too unfortunately no fix in sight. But it only happened once to me so far!
Going into the main menu and didn't fix it that time. Just restarting.
Interesting, thanks. I've not played anything other than Hades for a while, so I just assumed 😬
Apparently this has been a thing since the steam deck released! There's a few threads where a fix was said to be incoming but. I guess not?
¯_(ツ)_/¯
Playing around with the Wolf Howl Hex and for some reason the reticle showing where i stomp down has vanished
Hi, I understand it literally says to report bugs using the F10 key in game but I didn't do it when it happened, I have clips instead, can I report those via this server somewhere?
You can still report using F10 and describe what and where happened in detail. You can also post video here first (with the description as well), and link to that Discord message in the bug report so we can find it.
Thank you for the report, this is a known issue that's being investigated. For future reference, please use F10 in-game to report such things, thanks!
Thanks, will do
File size didn't fit so, sorry for the link:
|| https://youtu.be/NLmGzQBEBpQ ||
Bug description (has spoilers):
|| 1. A flame barrel was thrown from off screen and mid-cutscene in Ephyra ||
|| 2. Hecate's laser flicked rapidly towards Mel as it was about to end ||
Will report using F10 as well right after I post this
Random flame barrel mid cutscene in Ephyra + Hecate laser flicking towards player
Hello! I am on steam deck and just bought an item from a charon’s well that does not appear to have worked. It was a 50-gold item supposed to restore 50% of my health for the next 4 encounters, but that has not happened. Reporting here since I’m on steam deck with no f10. 
Oops, I think this is my mistake, I just misunderstood the item. Carry on!
hello! the game was auto updated on my steam earlier and i run into this when i wanted to launch the game a few minutes ago. anyone encountered this issue or know how to fix this?
Check game properties and go for this. it may take few mins
it's working now, thank you!
That's good to hear
does anyone know why my Left Click hold attack not work until I do a full combo, the Right charge works fine
flying Frinos!
if you wait a bit after attacking and then try to do the omega attack, does it work? axe has a long wind down time
also do you have auto fire on in accesibility settings?
yea that was it thanks
enabled it at the beginning and forgot about it
Weird question maybe but how much VRAM is actually required to run the game on low 1080p? i noticed on 2GG the performance was somewhat dubious
Is it intended for the thirst to show up on weapon circles that are not yet unlocked?
i wanted to make sure i could give all the info i could which is why i didnt use the in-game report system, since it doesnt support attachments
i defeated roxy during phase 2 and she didnt seem to actually die. she wasnt the featured artist either. dealing more damage to her didnt change anything nor did it count toward the boss health bar. i guess she had a death defiance lmao. i was able to progress normally after i defeated scylla and jetty
here is a clip of the fight around when i "kill" roxy, plus a few screenshots of my boons/arcanas/heat modifiers. i love hades 2 btw, great work so far supergiant <3
You can always put links in the description box, so be sure to report it in-game if you see it again, or any other bug 
should i do it rn? and link to this discord msg
if it happens again, you can report it then
gotcha 👍
Ok so something about Media with Twisting Crash (returning special hammers) and the onsided hammer causes the game to consistently crash.
Could you report this in-game using the F10 key? If you're still on the run that was crashing consistently, reporting from that run would be best so we can check it out immediately. Thanks!
Yeah I did, It loaded the area before I got the one sided hammer and it seems to be fine now so im thinking its related to that.
is it just me, or does the boon that offers "Omega Specials +20% +5 magic gain" not do anything at all
also the hera boon "enagement ring" that does the "Cast +2 seconds and 200% damage to enemies who enter" seems to prevent other cast damage modifier boons from spawning
before I report, want to make sure im not crazy
Anyone have a fix for Hades 2 to run on a 4gb RAM PC?
hi guys, i found a bug. I just opened the codex and this happened
As in, you haven't gotten any secondary cast modifiers?
Could you report that in-game please?
playing this on an m2 macbook air via whisky.
anyone else on mac have the issue where if you exit the hades window for even a second, it gives beach ball of death? not sure if there's a way to fix this, tried messing with graphics but applying any edits freezes the game as well...
ok so this is a really minor thing, but i find it kinda hilarious 
eris just... yeeted me off the map
im guessing that when you die the game turns off all collisions or something like that
sorry for not doing an
on that but it happened so fast i didn't have time to reach for my keyboard
also i was busy breaking the sound barrier
I havent even had any come up to replace engagement ring for sacrifice - nor secondary cast modifier boons
(could be bad rng, but its been like 6 runs with it)
Press
in-game
i reported
I am playing on Steam deck however I can get all resources now no matter what item I have on. So can mine when I have the spade. Also the weapons extra abilities that you unlock are not working the one we have noticed is the staff of momos xxx
all resources should be collectable now as long as you have the tool unlocked, theres just a priority to what you have equipped - so that one is intentional. if you see a bug or something not working as intended, you can bind the bug report button to an unused button on your deck and send reports from there 
Perfect Ty so much
about the resources - I just had like 3 underground runs in a row during which I was being given only the resource spots that were matching my tool (plus fishing spots for Toula); not sure if that's a bug or just a coincidence
Did this wind up working for you?
I'm guessing it's just RNG—they made the spots heavily weighted towards your tool, from my understanding
it says so when u change tool "prioritize"
I wanted to give a heads up that I submitted a bug report just a few minutes ago about how I had upgraded the Aspect of Melinoe on the Umbral Flames, switched over them, and Melinoe began to immediately do nothing but attack and was unable to switch weapons, switch trinkets, or do anything else other than move, dash, or go back to the main hub area; I couldn't even start a run. I had exited the game and loaded the file and nothing changed.
Immediately after submitting the report, Mel stopped attacking and things seem fine now.
(I am on Steam Deck, if that matters any)
bruh, hades 2 on s team deck must be legend, wish i had one
I upgrade my Melinoe with the Circe boon that makes you a Giant and when I entered the next area the screen camera shifted and I couldn't see my character. It made it pretty much unplayable because I didn't know where Melinoe was standing.
when will the resolution hitch fix gets rolled out? can't game on my ultrawide monitor without lags every 2 minutes or so
Hi, have you tried all the options under "For Hitching / Freezing / Lag / Frame Rate / Performance Issues" in #h2-tech-fixes ?
Yes
Ok thanks! Could you send me a DM with the two files mentioned at the bottom there?
Should I send an email, or DM, or both?
You can DM me here for now
Sure, thanks
Is anyone else having an issue with attacking? I'm unable to press X on my controller but when I dash it acts as though I'm holding X... Edit: Restarting the game worked in correcting the issue.
aight so i just submitted this glitch but i'm not sure if i'm describing it properlly- is there a place i can offer to steam a very involved glitch?
the glitch is triggering something that i think is a legit problem for the moon axe
so it isn't anything i think is complex, but the issue is a bit odd and involved
You could record a video and upload it here, or to a hosting site and include the link in a bug report
okay
i know i can stream it, leme see if my hardware is okay with a record attempt
After beating Chronos for the first time I unlocked the Pitch-Black Stone before heading into the training ground again and I think that the two checkboxes for the Stone and The Oath of the Unseen have gone on top of each other
Nice find, can you get a F10 bug report in for it? Congrats on the first of many Chronos kills!
By any chance is there a way to revoke an F10 bug report if I realized that I'm just stupid lol
(I thought hobbled will prematurely activated but i didn't realize that in the trial of origin you start with will)
Unfortunately I left and rejoined the game before thinking about that because I wanted to see what the text said though it didn't reappear. If you still want me to report it through there then I can but it won't have the checkboxes on screen
Ah that's ok, but thank you @tacit garden
Once a report is submitted it is in our databse. I can find it and close it out if there isn't a bug in it
okay, it was submitted from a steam deck less than 10 minutes ago - sorry about that! dont wanna waste you guys' time because i want the next update as soon as possible 
Just wondering if there’s a reason that f10 doesn’t seem to work on my copy at all? I’m on steam on windows 10, I checked that it’s correctly bound and everything, but it’s just never worked for me
Usually the game freezes and you may have to alt+tab to find the bug reporter window
I’ve done that and found nothing. It’s like the report window never even tries to launch
Not sure what the problem could be, sorry about that. The fallback would be to send your report and hades II.log to support@supergiantgames.com
C:\Users%username%\Saved Games\Hades II\Hades II.log
potential spoilers in this tech support request, I'm roughly 8-10 hours in: || , and this is the third time I've met Chronos in between Erebus and Oceaneus, however this is the first time where you can see his name. It appears that I'm supposed to be fighting him...? As evidenced by the music and the fact that he suddenly has a boss healthbar, however I never attacked him, and he's not attacking me, so the music is just continuing. Is this a glitch? ||
I paused my game and then suspended my system during the dialogue directly preceding this encounter. When I turned my system back on and resume the fight, all the audio was sped up, as well as a weird weird distorted static noise, and there were polishes during the fight, including this particular attack, not and persisting for the rest of the fight, even when that attack was initiated again. This may be steam deck specific. I’ve had weird audio issues when unsuspended my system while playing other games, but usually only the static noise, never dialogue being sped up and never gameplay glitches. I still won the fight though lol so I’m not mad. Happy I can contribute by pointing this out!
||Nope, just attack him!||
but muh pacificst run! /s thanks 🙂
No, and I thought about uninstalling and reinstalling, but I haven't seen it tonight so maybe downloading the patch helped. Not sure Steam's verify and repair catches everything.
The broker has a spiky ! Over his head, it seems like I should be able to buy dust from him, but I can’t. Am I missing something, or is that a bug to report
It's likely just showing you new products that you unlocked
hello, sorry to bother :( I've tried everything in the tech fixes, I can't update my drivers, and every time I try to boot up Hades 2, I get this instead. Which I'm pretty sure is weird, because I have an Intel HD Graphics 5500, and this game only needs a 630? I'm sure a ton of people have complained about this already, but I'd appreciate some help :(
Here's what I got when I went to check the drivers :(
had this werid visual bug the whole fight, still got him tho
I think your processor is just below spec? Min req Processor: Dual Core 2.4 GHz.
Ah, so it's just not going to work for me? :(
Unfortunately it does look that way.
Darn. Thank you so much, though!
Since the recent patch, my bluetooth controllers (Gulikit Kingkong 2 Pro, Gulikit Elves Pro, 8BitDo Ultimate C) frequently disconnect from my laptop. Not sure if it's just a coincidence but I never encountered this issue before the recent patch or while playing other games.
Disconnects are something we're trying to pin down. Would you mind sending the following logs for each controller that disconnects?
C:\Program Files (x86)\Steam\logs\console_log.txt
C:\Users%username%\Saved Games\Hades II\Hades II.log
Thank you
Are we supposed to be able to use the axe's special to abort the attack? Had a session earlier today where I was messing with animation cancelling, and I was able "bail out" of any of the axe swings during startup by tapping special
but I just booted the game up again and it's not working now
That's intentional but the cancel window is better on upgraded default aspect. The other aspects trade a bit of that window for other features
hello, when I hit f10 all my laptop does is take a screenshot, where do I submit the screenshots I take?
Make sure the Report Bug command is mapped to F10 in the controls. If that doesn't work, you can send bug reports to support@supergiantgames.com
I recorded my screen while the bug was happening and reported after boss fight was over when I remembered the hotkey. If I upload the bug can I drop the link here ?
okay thanks!
It'd help if you could send it either through F10, or to support@supergiantgames.com!
Hi, when i was on the Sirens boss battle i noticed the guitarist went missing a while, went to search for her and found her at the bottom right of the boss area, she was just standing there over the water for maybe like 10s until i approached and then she got out
it was mapped to f10 but it wasn't working so I remapped it to a different key and it works now, I'll send the bug I already found to the email for the time being, thanks again!
Nice find, if you're still in the run can you F10?
In that case it appears to be bugged; I can't get it to work at all now. Even when I switched off Thanatos (which was working earlier today) and back on to Mel, I can't bail out of it. Curiously, rapdily pressing X > Y will now trigger a dash attack, even if I'm standing still...
Unfortunately i did not know there was a way to send it directly, the run is already over =/
That's ok, it'll still work if you still have the game running. If not, that's fine!
Yah that seems off. Can you send a F10 for it please?
Sure; just wasn't sure which behavior was intentional. The other weird thing is that earlier, I think I could actually get the attack to come out FASTER by quickly pressing X > Y > X. Bailing out of the attack with special would cause the next standing-attack to have reduced startup. I didn't count frame-by-frame or anything, but it wouldn't surprise me if the double-cancel was faster than a regular swing.
I do think it would be amazing/hilarious to be able to optimize the axe with a high-apm animation-cancelling playstyle. Put my melee experience to good use!
Oh and btw, when I finished a ship encounter hermes dropped off a item but it was off screen and so was I, I had to look for it a bit, is it meant to work that way though? It would have been nice if the screen shifted after the hermes delivery
There are none in the shop
but! That means I will send a report, if it's still there when I boot the game back up
Already submitted a bug report, but I have more details. Used Dark Side Hex to clear a room in ||Oceanus|| which locked Mel's character movement in one direction, but directional movement was fine. I could not collect room rewards. New detail's are that dashing in a new direction only reoriented Mel in that angle. Attacking with standard attack restored movement and reward functionality.
Essentially, Mel learned how to moonwalk from Selene!
Unable to submit a bug report (playing on Steam Deck), but it looks like the Advancing Whirlwind upgrade for the axe isn’t interacting properly with the Aspect of Thanatos. I only get 1% crit chance from the first hit of the omega attack, and not for any subsequent hits.
Sorry about that. You can also send reports to support@supergiantgames.com!
not a bug just my opinion that the boon countdowns in the bottom left take too much space and cover enemies sometimes
Nvm the report, I deleted the save file. Got frustrated with a total of more than 10 hours of playtime lost.
If you have feedback, please share it in #h2-feedback - you can post images there by uploading to another server or a hosting site and then including the image link in your feedback
(feedback posted in this channel is a lot less visible to the devs, and less likely to be considered)
Likely an unintended interaction. Had a Chaos Curse that reduced my movement speed, then later gained the Apollo boon that is supposed to increase sprint speed, but for whatever reason it made the sprint even slower instead.
Hey, if you haven't already, please use F10 in-game to report things like this, thanks!
Optimization suggestion. I don't want to make a choice at this time and replace my core blessing. It is recommended to give players another choice like giving them 90 gold coins when there is no option, or let them choose to refuse, otherwise the whole game will lose all the fun because of this replacement. Thank you。
优化建议。这种时候我不想做出选择,替换掉我的核心祝福,建议和没有选项的时候给玩家90金币一样也给玩家一个别的选择,或者可以让玩家选择拒绝,不然整局游戏会因为这个替换而丧失所有乐趣。谢谢
Hey, it's best to post such suggestions in #h2-feedback . You can get access to it in #server-roles and I think it should be possible to post images there, but if not, you could upload a screenshot to a hosting site and include link in your post.
Was not able to
report when it happened, but I experienced a miniboss icon not being properly displayed in Erebus (was thankfully recording at the same time).
It happened to another player in Oceanus, with the exit pointing in the same direction and the upgraded boon arrows still showing 
I'm not sure if this is a bug or a feature, but last night I was in the final chamber before ||Cronos ||(where Charon is) and I found myself unable to save/quit. Unfortunately I had to run to do something, and while it's not the end of the world I force closed the game through Task Manager and it did not record my progress at all and I was in the Crossroads upon resuming (before the run had started).
You might be able to recover that run by following steps listed here (best to make a backup of the save folder, first, just in case): #h2-tech-fixes message
Thank you!
had this visual bug confuse me during the ||chronos|| fight, not too horrible but the effects were distracting and had me standing still a while. think it had something to do with ||hitting half health exactly when he attacks||
also sorry i might have given some of the attacks my little nicknames, so dont pay too much attention to the file name
i like the name LOL you can report that with F10 if you havent already
didnt know about it during the fight, and i dont think i would have thought to do it during the heat of the moment. is it still okay to make the report even if im not currently experiencing the bug? because if so ive got a few more to report which i might do there instead, even if the clips might help convey what exactly is happening
you could do that and describe the bug in detail, or even add links to videos/images in the description box
don't know if it's a bug or a wanted thing: but with thanatos aspect of the axe every spin hit is 1% crit chance gained for the weapons effect, but if you take the hammer upgrade that makes the spin going straight forward only the first hit gives you the 1% crit chance
Thanks for the report! This is a known issue that's being investigated. For future reference, please use F10 in-game to report such things, thank you!
got this issue kinda annoying 
Hey, little bug I think. We can fish even if we do not have the fishing rod when we pick the tablet or other I do not know if it is normal
Hey, this is intended as per recent patch note: You now can gather from any resource point once you have unlocked the corresponding Gathering Tool; you now can Prioritize any available Tool in the Training Grounds to make its resources appear as often as before, while resources for Tools you do not Prioritize will appear far less often
oh i don't see it that sorry xD
Unsure if bug or chronically unlucky so want to check here before reporting in game: I'm 60+ nights in. Have unlocked ||the chaos trials and seemingly everything else... except familiars. have never gotten the voice line from Hecate during the fight to prompt the cauldron unlock. Have cleared both the Up (to where it is) and the Down multiple times.|| Bad luck Lioness, or bug?
In Oceanus there is some whispering sound that gets stuck, even after I finish the run I keep hearing that sound. Only after I quit the game and rejoin the save i get rid of it.
Have you || used the tablet on shades during a run ||?
||I thought so, but I’ll make a point of doing so next run to see if it fixes things, thank you.||
I have concave stone (echo keepsake) at level 2, 50% chance, and after two runs through mourning fields it hasn't activated. Anyone else finding it not triggering?
should have reported on playthrough, but managed to get two express routes on the same fountain room
Hello. I am running the game on Ubuntu with the latest stable version of proton and the report bug feature doesn't work. It opens, but upon clicking submit it simply crashes. I guess that's a potential bug in and of itself, but can I report gameplay related bugs here? I found one that doesn't seem to be related to the OS I'm using.
F10 doesn't work on linux, so you can share them here 
I've gotten this crash repeatedly at complete random - anyone got any ideas?
Exact same errors every time
GetJob line 462
ThreadFunc line 237
WindowsThread line 198
i tried googling it and apparently someone had this same error in hades 1
if i repport my bug in the game with F10 do i need to put here too or is it enough ? jsut asking sorry for bothering
F10 is enough 
okay sorry
Hey could you follow the instructions at the bottom of #h2-tech-fixes to email us your log and DxDiag? Thanks!
feel free to report that with F10 in-game 
i’m not sure if this is a tech issue or just because i’m playing on a ps4 controller, but i’ve noticed that mel sometimes keeps running when i dash/sprint and then try to attack. is this something that happens to other people or is it just my controller lmao
i'm having a visual bug where the symbol for the mini boss does not appear under the god's insignia! I know thats a mini boss bc the up arrows and its been happening for a while now
feel free to report that with F10 in-game, but i would try to verify your files first - on steam you can do that by right clicking the game in your steam library, then clicking on properties > installed files > verify integrity of game files and see if that solves the problem
on epic you can click the 3 dots next to the game and select "verify"
Is there any reason why the incantation for Witch's Delight wouldnt become available? I am pretty deep into the game and it was supposed to happen pretty early from what i have read
Oh well, maybe you should put it in game without making me make a discord account and waiting 10 minutes until I get this info?
Is there a place to report translation issues?
You can report them in-game with
^.^
Anyone else freezing when you select what room to go to next or when you use ||the skelly tooth||
Oh
I did not know that
I don’t think styxbot is working right now
yep it is not
hi there pookiebears, I have two problems. I'm going to update my drivers, and system and everything, because... I ought to, BUT. Hades2 itself crashed once, and gave me a GPU error message. The other big thing is that I got sent to the blue realm of death twice while playing this game. Now I'm not saying it was because of the game, because my PC is prone to BSoDs, but I did want to tell you, in case there were other reports aswell
Visual bug when then little shades go through the ||fated list|| I already
in game
Can't report in game on Linux, so reporting here. I encountered what might be a bug while using the sister blades, aspect of pan, dancing blades and escalating ambush hammers
While fighting Chronos, after he enters phase 2, the special no longer targets him while he is inside the cast circle. It did target him before the phase change
Thanks for the report!
crashed once
*twice this time without a message
Hi, if this happens to you again would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those can be found in #h2-tech-fixes. Thanks!
yessir 
Sometimes when I choose a hex that has a targeting reticule (IE: the howl or the 4 second impact) when I go to a new location, the targeting reticule disappears, and never re-appears. The hex still activates, but aiming becomes kind of a guessing game.
does anyone have a UI bug with Hex? Specially those needed to aim. My aiming cursor is no where to be found
idk if its a bug but i cant give ||echo|| a nectar and idk why. is that just cause its not implemented yet or what
Does anyone know if hades 2 has cloud save to go from PC to steam deck
it does, yes! I personally had no problems with it at all
I get that as well in Erebus!
Next time it happens I'll be sure to report it in game 🫡
Have to talk to her first then gift. Her curse is to repeat the last thing she heard, and the gift dialogue would mess that up since Melinoe says her line when entering the room. I'm certain the bug that was present is patched, but gift is done after getting a friend room reward.
Note: don't quote me, I'm just explaining off my experience and what I know about her myth, it is subject to change at Supergiant Games' discretion
I do have a bug to report, but F10 isn't really working for me, likely because I'm playing on a Mac.
Frinos went from +40 health to +160!
ran into a bug with chronos phase 2, the darkness effect for chronos's 999 blast attack stayed on after the attack ended, so the screen was mostly dark for the rest of the fight
The wolf howl hex is bugged, the target zone for the attack doesn’t always appear. From the times I’ve used it, I think this issue might only occur in Oceanus and the Fields of Mourning? It starts appearing as normal in Tartarus, and it seems to work fine on the surface locations. So idk what’s causing it to not work in Oceanus and the Fields of Mourning specifically, but it really is annoying going through those zones and having no clue where the hex is going to land
"oops! all ||insta-kill||"
I just came across the issue tonight after never experiencing it. I'm wondering if it had to do with the loadout I had, since it had a few things I hadn't used before. I'll report it next time I see it
yall im getting an ultrawide monitor tmrw, does this game support it?
i had toula catch a fish here and she was invisible the whole time, pertty funny
Thanks so much
how do i save before the ||chronos fight||? cant do it in the shop and i know he'll unpause me. edit: let me save right when i entered, thank lord hermes
Question: If I'm getting crashes (out of memory) which prevent using F10 to report bugs at the time, should I still report by restarting and using F10 (even though I can't attach the screenshot I took of the original error) ?
Chances are those crashes are automatically reported, but just to make sure, after the next time it happens you could follow the instructions in If All Else Fails section of Technical Support FAQ https://supergiant.games/hades2faq
In the meantime, it might be worth trying things listed here as potential fixes: #h2-tech-fixes message
https://cdn.discordapp.com/attachments/927694753116614746/1242477093934334043/image.png?ex=664dfa77&is=664ca8f7&hm=97e286cd408ee0e2e1cb23b2c995985334e06579c333a33fa2a3c6c3696589cc& my game crashes every time and says this every time I try talking to the ||shade that lets you check your run history||. Has anyone else had this issue? Is there a fix?
It might be worth verifying your game files integrity, and potentially reinstalling, and see if it helps.
Do I need to backup my save data if I reinstall?
It's a good idea to do a backup of your save files just in case. But if you have cloud saves on then it should be fine, and the saves should appear in-game automatically after reinstall.
1). During the fight with the boss in the second location ‘Scylla,’ for some reason, I became invulnerable and didn’t take any damage. I continued further, and everything resolved itself (I don’t know why it happened, but it was only once).
2). During dialogues, there’s a slight flickering at the bottom of the screen, and a very small black stripe appears (also, on high settings, light reflections lag, but I think it’s due to my PC).
Thanks for the report! For future reference, it's best to report such issues in-game with F10 when they occur (one issue at a time) so they can be investigated, thanks!
Reinstall didn't work, still having the same issue. Is there anything else I could try or do I just not look at my run history until it gets patched?
You could try going through things listed here: #h2-tech-fixes message
But since it's happening in a specific interaction, then I'm afraid you'll need to avoid it for now...
Aw that's unfortunate, thanks for the help regardless!
also i wasn't able to get a screenshot and i'm sure this is known but using the polymorph hex on charybdis tentacles makes them stay and you can just melt them
It's best to report such things with F10 in-game when they happen, thanks!
Wasn't aware of the F10 shortcut, but today I fought ||Scylla|| and instead of summoning her little minions at low hp, she got stuck in a lowered pillar and stood there without attacking me at all :P and so I just defeated her by bonking her continuously
Even though it's after the fact, could you report that in-game with f10? Maybe by getting back to the room and then circling the place where it happened
~~I have an issue I have already reported, but I wanted to see if anyone has the same issue and a work around. Up until this week I was able to use my XBox PC controller with minimal hiccups. Yesterday i booted the game up and the game isn't registering the controller anymore. I verified it is working and seen by steam and my PC, but the Controller menu only sees my mouse. Thoughts?~~After fooling around with some settings I got the controller working again.
I don't know if I should post it here or F10 it ingame, but we might have found the potential cause of my crashes when I check run history. I have 572 nights in the game on my main save file and I wasn't having this issue before. Playing on someone else's save file that has fewer nights worked fine too. This might be integer overflow doing weird things
Is this for H1 or H2? Just to make sure
H2
572?! I'm impressed <genuine>
Could you
that? I know there were some similar issues in H1
At least half of these are Erebus resets because I'm trying to run high fear Will F10 it
fair enough, but still 
Best of luck 
Thanks! Sent an F10 report
I sended a problem with controllers with f10 just wanted to say it
Hello
I would like to report an issue, but when I'm pressing F10, it is sending me back to desktop on steam, while the game gets frozen...
and the only thing I can do then is to stop the game through steam...
Hey, that's the expected behavior of bug reporter (freezing the game). Try Alt Tabbing to find the reporter's window in such cases.
ok, found it, thanks 👍
@humble niche Just to make sure, I do have my first familiar Frinos, but I don't have the recipe "Witch's Delight", so I cannot upgrade Frinos, neither recruit Toula, I guess that's a bug?
seems that I loose that while updating the game with latest patch (I had a corrupted file after the patch, this may be related)
Best to report so we can investigate, thanks!
I feel like this might be a me being dumb problem rather than a game problem, so I wanted to check here first before filing a report. When I hold down my sprint button to sprint, instead of dashing once and then sprinting, my character dashes as often as possible making my movement jittery and not super controlled (this also prevents me from using any sprint based abilities). I made sure my "swift runner" arcana card was off and went through all menus but could not find a fix. Is this a bug or did I miss a setting or option somewhere?
Ive had mel's movement locked in one direction, but I didn't know how to report it at the time. It hasn't happened in a while so i assumed the update fixed it. Guess not, but I'm glad im not the only one. I even paused the game, switched from keyboard to a controller, but it didn't stop her from running straight into a wall lol. The only thing that worked for me was hitting shift a few times.
That does sound like a bug, so please send F10 report when this happens, thanks!
Thank you. I filled out a report though the issue only happens when using a controller (I'm not going to suffer playing with keyboard)
Running around with beach ball in tartarus makes the wall panels change/shift over to the next one. I didn't know about f10 until now. If I get it again I'll report there too.
Did you have a look here: #h2-tech-fixes message ? Maybe something will help. Also, you could try backing up and then deleting your settings file:
%USERPROFILE%\Saved Games\Hades II\GlobalSettingsWin.sjson
[Unable to report in-game because on Steam Deck] During the Oceanus boss fight, the drummer's death animation played AFTER the pearl dropped-- I think the drummer may have even been alive during the very tail end of the fight, where in my experience, only Scylla would be alive on a sliver of health to start spawning fish enemies.
By any chance, have you been using ||Apollo and Hera's Duo Boon Sun Worshipper or Night Bloom Hex|| in that encounter?
Yes, I currently have the ||Sun Worshipper boon|| right now
I have tried these tech fixes. Thank you though
Then it doesn't seem like a bug, as that's when the ||summoned drummer would die, since Sun Worshipper also works on the drummer and keytarist in this boss fight.||
Ah got it, just wanted to make sure thanks!
two bugs - unable to report in-game w/ f10 because (bug 1) it just minimizes the game window when i use it and (bug 2) it seems to be applying my ||Hera Sprint effect - nexus spint|| only when i take damage along with my ||Apollo revenge boon - light smite||
i met a funny bug that odysseus while talking to Nem suddenly walking away to see the garden yet the conversation still continue
Does anyone have a problem with Xbox Wireless Controller not working after the latest patch? W11, 26120.670. I can't even navigate through title screen menu with a controller, but in settings controller layout is shown. Tried both bluetooth, and connected via USB cable, but no luck.
Oh, this issue has been fixed easily with input override in steam settings
Anyone yet reported that Thunder Sprint doesn't seem to trigger Born Gain?
Even if someone has, please feel free to report it in-game yourself 
hey idk why but i get some really nasty frame drops sometimes and i dont really know why?
i'm experimenting with mouse aiming on my steam deck. the screen itself is a touchscreen, and clicking on it attacks... but only sometimes seems to register the actual direction I'm intending to attack in? it's like it takes into account meli's facing, but also, sometimes changes her facing? I do have autoaim turned off for this test, am sending no other inputs in (hands off left/right sticks), and I can replicate the same behaviour weirdness with other forms of mouse input (like touchpad mapped to mouse region). the cursor shows up exactly where i think it should be, so something else seems like it's going on
[EDIT] OH. it's screen resolution. i had the in-game display resolution set to 1920x1080 because i've been playing on an external screen, and under that setting and the deck's 1280x800 screen, that seems to confuse the game-read mouse position (including in menus) but not the mouse cursor somehow.
I gathered all necessary materials for the Kindred keepsake incantation but i never unlocked it to craft at the cauldron. Can someone please help me? I already reported it via F10 but that was several days ago and still no news. 😦
it seems i've escaped with every arcana yet i can't complete the prochecy
did you check the second page
they will make this make compatible for low end pcs? even if the game barely runs it should be an option for everyone to play the game and then decide if they want to still playing or not
f10 doesnt work for me, so i think im just supposed to post it here? in the trial of the gods with hestia and poseidon, i picked the hestia boon that causes you to lose a boon for health and magic. i still had the boon while fighting poseidon.
Submitted with f10 but I was on steam deck so I wanted to give more context.
Fishy friend got stuck in the wall and I couldnt damage it. Seems like it spawned in there? Maybe?
Here's the screenshot.
Can't concoct or interact with the cauldron even after the chant unless you leave and re-enter the room (I can't use f10)
I had a minion from a selene power and in the fields of mourning, came across a Nemesis encounter; but I couldn't activate it while my minion lived. Is this as intended?
Wasn't able to f10 quick enough cus it was in the ||Chronos fight|| but basically if you get him to half health in his 2nd phase right as he starts charging one of his ||instant death blasts||, the visual for the blast will linger until he uses it again.
Is chronos supposed to be immune to curses during phase 2 or is that a bug that I've been experiencing? Haven't seen anyone else talking about it
Hi, it sounds like you may not be updated to the latest version of the game. You should see v0.91027 in the corner.
Is anyone else unable to gift to Eris? She declined once for me, and I can no longer gift or salute her.
Pretty sure its a bug now, i cant for the life of me get the Consecration of Ashes to appear. Got every arcana, killed last bosses of both underworld and surface 2 times, got the moon dust, killed Hecate with every weapon, got her the nectar, it simply doesn't appear and its very annoying. Might be related to the screenshot below, got the yellow mark appear each time i enter the room
Hello and thanks to a wonderful game 💜💜 I am currently working through a god mode run, but as I was in the Fields of Morurning and Nemesid showed up, I paused the game (to be fair, completely by accident), and when I unpaused the game, Nem was nowhere to be found. I feel like I missed where I need to collect logs somewhere (blame the IT brain), but I am glad to help provide whatever data I can.. thank you to all for helping!
Also - no mods and I just got to Cerberus in Hades 2 for the first time tonight, so my feelers are extra hurt because I didn't know and I spent almost 15 minutes petting my plush Cerby from Hades 1 because of it. Lol
- I posted this originally in the Hades modded server, so initially apologies
- I moved to another zone after I realized what happened. I am working on this post along with the F10 I learned from the Hades modded server (again, my bad), so hopefully logs are good.
Let me know if you need anything else (except you now need to add emotional damage for Cerberus.... Personal opinion. Lol)
as it turns out im a big dumbass and yellow mark was signaling that i can upgrade grasp. I understand that with mouse+keyboard its easy to hover over the top right end of the screen, but on a controller you have to go through 5 arcanas to get there. After upgrading grasp i got the Consecration of Ashes after killing Hecate right away
In the fight with ||chronos|| I encountered a bug where ||his full arena attack (the one where you have to stand on the time face)|| and the particle effects and image of it stayed visible for the rest of the fight ||even after he did the same attack a second time||
There's some moderate discomfort regarding the oil fires during the fight with Eris and the effect is twofold:
During the fight, sometime Eris will just sit in the fire and use her bombardment attacks without ever moving, so when using the sickle/dagger you end up just poking with the special or running around waiting for her to leave. Not too obstructive, I think I could find ways around it with more practice
However secondly, the iron node spawns right in the middle of the fire making it utterly inaccessible outside of the few seconds of invulnerability from death defiance. I tried getting to it with the one second granted from Artemis' parry but no luck :p Maybe have the fire despawn after the fight is over?
sounds like good #h2-feedback 
So like, I couldn't screenshot or f10 this, but the Boons followed me around.
For context, I had Gold from the Dead (from Medea) and the last enemy I killed dropped Gold.
I also had a Boon ordered from Hermes, so it was delivered as well, so the Boon from Hermes, the reward for clearing the Encounter (also a Boon) and the Gold from Medea's curse. All 3 were following me around. I could accept the rewards just fine, I just thought I'd bring this up though.
Even if you can't show the motion, please feel free to report bugs as you encounter them (it will also send your save file at that moment, which the devs can use to replicate the situation)
I have defeated both final bosses in underworld and overgournd, but the task process is still 0/30. What's wrong with it?
That bar shows how many Fear you currently have, after you select various Vows.
I still can't give nectar to Echo.
Have you tried gifting her after the conversation is over and she stops talking?
i already run out of the speak lines, i'm afraid. But still no gift option.
If you haven't already, please use F10 in-game when you are with Echo to send a bug report so it can be investigated, thanks!
thank you, i will do that
Not sure if I should submit in feedback (just did) or here, but Narcissus’s seeds boons always shows « 11 » when I only get 1
Hey, that's a bug, so it's best to report it with F10 in-game, thanks!
It doesn’t work when I try to do that tho
It just freezes my game 🤷♀️
any one experiencing an issue where sometimes the cursor vanishes? I have noticed this happening in games where i am using attacks and specials a lot like double moon shot staff where you are constant clicking
Try Alt Tabbing then to find the bug reporter window, as it sometimes can get minimized or get behind the game's window.
Have a look here for some potential solutions: #h2-tech-fixes message
wanted to report a visual bug ||https://youtu.be/_9wkRWNPn1g||, not sure if this is the right place
Thanks for the report! It's best to report bugs with F10 in-game, describing what the issues is. You can also put a link to the video in the report.
i got to know about F10 just now, I will keep that in mind next time 👍
i clipped this interaction for more clarity: ||https://medal.tv/games/hades-ii/clips/2euWx3VWv7GCNc/d1337Bde3ZTq?invite=cr-MSxQdWwsMTg1MTk5NjAzLA||
Watch UI Bug and millions of other Hades II videos on Medal, the largest Game Clip Platform.
does anyone else have an issue where the sound from activating and deactivating arcana cards only comes from one of your headphones? im not sure if its an issue with my headphones, everything else within the game and outside the game seems to be normal
yeah this happens with me too :/
i see, its not a big deal but its good to know its not an issue with my headphones lol
is there any way to force your way past the "GPU crash was detected" error? i'm already using the dx12 dll fix to force past the "failed to meet minimum system requirements" crash. i've also disabled overlays and updated my graphics drivers
my good laptop died so i'm trying to play on a surface pro 3 (which runs h1 fine, which is why i think it can run h2 and is just getting caught on some fixable error)
Hey—please wrap that link in || to spoiler tag it
apologies. didnt know how lol
@undone knoll your feedback sounds like a bug, so please report it with F10 in-game!
thanks!
My Archived Trivia is all gone except the recent run do anybody encounter the same😭
The other shade data is still there but not archived trivia shade
Hi, did you switch from God Mode on to off or vice versa? The stats are stored separately for each mode.
Thank you so much
Good morning, does the duo god boon room exist.
I'm almost 4/5 hours in and died to Cerberus and I have still not found it
Hey, if you haven't already, please report such bugs with F10 in-game, thanks!
Most likely you need to keep playing and it will show up eventually.
is this intended or a bug (the relationship progress, I know Arachne is a bug)?
I did a run using that stone that generates fear, but didn't win anything out of it. What's the use if they don't grant anything? It is supposed to give something that makes the weapons more powerful, doesn't it?
At one point in my runs (surface and underworld) i hear this whispering sound, from that point onwards i keep hearing it even after i return to the crossroads (the only way to get rid of it is to exit and rejoin the save)
Thanks for reporting this, we'll get it fixed in an upcoming patch!
I thought I escaped his grasp but apparently I did not. But my screen was lock on the spot that I had dashed to.
Hi all, I've tried everything in the tech fixes as well as a million other things online to try launch this game but ultimately i can't get past this error, any ideas?
Hey sorry to hear that, please follow the instructions at the bottom of #h2-tech-fixes to email us your log file and DxDiag and we can take a look!
I done that too but thank you! - was hoping for a clutch community member to have had the same issue and hopefully a fix by posting here as well haha 😅
I had glitch on my last run where the rewards were visible from the start of the fight. It only happened once but here is the screen shot:
If you grab a new weapon mid-dash in the crossroads, melinoe gets stuck in the running animation even when standing still
(I'm on steam deck, and I haven't figured out how upload a bug report sorry)
I ran into an issue with the Golden bough ||not showing the location of the hammer that was on the door|| (sorry for the audio crackle)
https://youtu.be/KPR58N4zlrU
Thanks, we're aware of this issue and looking into it!
We're also aware of this issue and working on a fix - it occurs when you pick up a minor reward while the bough is still cycling through its reward pings.
I am facing a technical issue with the game, I have made the FAITH OF FAMILIAR SPIRITS incantation and I got my Witch’s Delight and it showed up in the Alchemy page that I can make them but it disappeared now and I can’t make them anymore
Is there any solution for the Fatal Error:"Not enough memory to run. Please check your RAM meets the minimum requirements"?
Well, how much memory do you have?
8gb
Hi, you shouldn't be seeing that message if you have 8gb of RAM. Would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those can be found in #h2-tech-fixes fixes.
My game froze on a Hades scene (Hades and Hecate talking). I'm soft locked and can't get past it. After the dialogue, they just remain still. What should I do?
try || walking around ||
quick question, does ||slaying chronos again and again|| unlock further content or is it still in development?
Hi I attempted to recover my save after losing progress when reaching tartarus for the first time (I hadn't even beat the sirens before this) but the restoration process hasn't worked so far and there seems to be a large time gap in the backups where like 4 hours of playtime have no backups and I was wondering if there was any way to fix this.
It seems to have not given me any collected resources from the run even though I had stopped the run and picked it back up before. I thought there might be a backup save from when I stopped the run after cerberus but there don't seem to be any backups during the run at all.
still in development, he may has some backlines but the endgame isn't
Heyo - if you haven't started another run, your _temp.sav file should be the most recent and from during that run
There were no backups from between me starting a new run and before I started this one so I just resigned to the fact I can't recover it. I even checked the steam cloud saves. It's alright though
if you mean the ||oath of the unseen||, then you have to ||take certain weapons to certain bosses and win.|| ||the bosses and amount of fear required can change, but is said on the left side. every completed testament will begin another with a higher requirement until|| ||20 fear.||
Is the game freaking out about double mapping certain things like menu tabs while also using it for interaction intended behaviour?
physically cannot access this tool point because of the flames left behind
Yeah, I did exactly that and didn't get any kind of extra reward
https://media.discordapp.net/attachments/1229078264811618305/1239765602349092904/image.png?ex=664ffab1&is=664ea931&hm=b5a7652cc1a955ff2d8f330e794070fbbe8bc440a11df6da815e6f4b2e819220& try around here? (Idk if you need the size grow from circe)
ah i appreciate it but just left it for now haha
thanks though, i'll try that spot next time
the first time i visited the tartarus fountain room after unlocking it, i had two doors with the same thing, both express route door 2. (sorry am on steamdeck don't know how to report bugs)
Thanks for the report! This is a good place to report issues if you're on Steam Deck, or you could also bind a "Report Bug" action in Controls to one of unused buttons if you'd like.
Also, this actually is not a bug, as eventually the non-express options can run out so that only express options remain.
ah okay thank you. i just bought a secondhand steamdeck as i couldn't wait a year for my new favourite game so rebinding keys is a bit beyond me yet heh.
Hi! I forgot to report this bug during my last run, but getting the XXV arcana and the night bloom hex from selene means you can unlock 3/4/5 arcanas (depending on the arcana level) each time you kill and resurect roxie/jessie during the scylla and the sirens boss fight. i ended up with + 15 arcanas after slaying scylla, so i was at 25 total. i don't think this is supposed to be 😂
I had the same bug as you but I was no longer in run when I made my request. I've provided as a screen the different increases I had during that run by going to my game history (if you've unlocked the pnj for) Maybe that can help?
the game is already running but it didnt opening help
i just got crashed and cant open the game anymore, had to restart the pc?
Yes, please try restarting your PC first.
why can't I collect the reward?
There are more arcana cards in the list. See the "more" at the bottom
I did the same mistake 😄
Sometimes when I try playing the game it progressively gets worse in terms of frame rate. I tried all the troubleshooting I could find online but after I reset the game and steam it just progressively starts getting worse again. No other game I own does this. If I were to guess it has something to do when entities spawn it but it’s almost like the entities persist throughout all further encounters. It might not be the issue but that’s what it feels like.
is there any way to reset an NPC?
Unfortunately not. If you're softlocked, you may need to force quit the game and then use the steps near the end of #h2-tech-fixes to recover your mid-run _temp.sav file
Is it not possible to bind joystick directions to any controls? I wanted to swap the joystick and dpad controls since that's more comfortable for me, but the menu won't take them.
No unfortunately we don't have binding support for analog stick directions. But we'll consider that as feedback, thanks!
We do support L3 and R3 stick-down that have no default bindings as a couple extra buttons that would be available.
Hi, can someone help me please?, i was playing and i realise the game doesn´t let me obtain belladona, i have lost 3 flowers already
Okay, thank you! I appreciate you guys considering it!
if you come across a bug please report it with F10 in-game 👍
already did it but i cant continue the game
try to alt+tab and see if the window is behind the game
what do you mean by if the window is behind the game? sorry i am not a netive english speaker
does the bug reporter show up when you press alt+tab?
mmm not that i can see, i already filled a bug report with f10 in anycase
oh ok, i misunderstood. what do you mean by you cant continue?
sorry my mistake, i meant that there are certain upgrades that i cant obtain to keep going with the story, like the carontes wells (i dont know how they are called in english) because the game doesn´t register that i obtained a belladona flower
oh i understand now
and its happenig with the amapollas too (again sorry if that is not the name in english)
is there any way to fix this?
i don't know, i'm sorry 
(what language would you prefer?)
i speak spanish as my native lenguage, i understand english pretty well though sometimes i need a little more description
Puedo ayudarte en español, no tengo fluidez pero hablo un poco
¿Puedes describir la problema? ¿Estás faltas las semillas o las flores?
la flor, cuando obtengo mas de 1 se desaparece / the flower, whenever i obtain more than 1 they dissappear
por ejemplo si saco una belladona sembrada y saco otra flor sembrada deberia tener 2 flores, pero me sale que tengo 0 / for example, if i obtain a belladona flower that i planted and then i go and buy or obtain another instead of 2 flowers it shows that i have none
¿Está posible que estás venderlos al tendero, en vez de comprar más? / Is it possible that you're selling them to the broker, instead of buying more?
si vendi una, pero despues intente sembrando 2 y cuando las recogi paso lo mismo, y no fui con el espiritu/ yeah but i tried planting 2 of them and the same thing happened, and i didnt went to sell them
Can someone please help me understand why I wasn´t generating mana in this fight?
Ok, i restarted my pc, made a copy of the filles, uninstalled and installed again and it worked, dont know what was it
I'm glad it's working
If it stops working again, feel free to ping me ^.^
Do you have the Arcana card that regenerates mana? And were you regaining mana in earlier fights?
Yes, and yes, I was regenrating it in earlier fights. This fight I did 3 spells and it stayed 0 for the rest of the fight, only coming back up after a death defiance. then 0 again.
That seems weird, yeah. Could you report that in-game with
?
Ok, done. Reported it with f10. Thank you
i had a game crash during a guardian fight and lost a whole run. didn't realize there was a way to recover saves mid-run (i do now 😰 ), and picked up my previous save in the crossroads, and just did another run, so im pretty sure i lost my previous progress. i was streaming at the time, heres the clip of what happened: https://www.twitch.tv/videos/2153645789
my question is:** is the game supposed to do autosaves mid-run? **i faintly remember this being a thing in Hades, but i could be mistaken.
Heyo - the game does autosave, but sometimes doesn't automatically load back in. You can use the steps near the end of #h2-tech-fixes to try and manually load your mid-run progress, using the _temp.sav file
yeah im more mad at myself that i didn't think to check here and see if there was a fix until after my save data was overwritten. ah well, live and learn.
i'm having lots of issues with game stuttering/lag/losing frames, not sure what the technical term is. basically the game gets really slow when i just enter an area, i only see like 1 frame per second, and i have a lot of controller input lag/delay. fortunately, most of the time it happens in non-combat areas (the crossroads, charon's shop, etc), but i have had it happen at the beginning of encounters (especially in ||fields of mourning||) and its very unnerving. it usually takes from 5-30 seconds to resolve and the game to go back to usual. Is there a fix for this? besides getting a better computer lol.
Hi, if this happens to you again would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those are in #h2-tech-fixes fixes. Thanks!
Will do, won’t be able to play again until Tuesday, I’ll send the info if I see it again
will I get banned for modifying which dress melinoe has equipped or is modding ok? im bored of the orange and outside of arachne outfits theres no options
you can ask more about modding in the modding server, pinned in #self-promotion
there's no specific channel to talk about it here
similiar happened to me on steam deck. But instead of a weapon I think I picked up the bounty at the end of the encounter mid dash and I got stuck and died ofc.
oh thank god I'm not the only one with this
it's not just the menu the game simply registers every press twice
i am using controller atm. anyone know why my character keeps aiming towards the mouse? wasnt happening about a week ago
Hey, not sure why it could be happening, but try things listed here: #h2-tech-fixes message
It might be also worth backing up and then deleting your settings file:
%USERPROFILE%\Saved Games\Hades II\GlobalSettingsWin.sjson
I reinstalled the OS image. Then steam support had me reset something else.
would you remember what? also, do you mean you reinstalled windows 11?
Is there a way to submit a bug report outside the game? I encountered a bug playing last night that I meant to submit but forgot to do so.
You can submit it in-game after the fact, it's totally fine if the event has passed ^.^
Sounds good, thanks! I'll sumbit it the next time I launch the game.
Anyone know how to exit the bug report screen on steam deck? I bound one of the rear buttons to open it but I can't get out without hitting submit (Escape bound to another button does nothing)
I have somewhat of a general question, my controller has a bit of input lag which obviously makes everything a bit more difficult. However what I’m using is a pair of joycon controllers, which I believe are generally just less suited for steam. Is there anyway to make it work efficiently or would it be better to just buy a new controller, and if so which controller would you recommend? I assume it would be some sort of Xbox controller or something but I’m not sure, I’m mostly a Nintendo kid and I’m not very familiar with much outside of that. Also I think I should mention, I’m playing on a laptop that is a little bit old, not sure if it’s very relevant but it has had some trouble processing certain high quality graphic games before.
game running but cant open help
Have a look here, perhaps something will help: #h2-tech-fixes message
There are some tings listed here that might help: #h2-tech-fixes message
I have played the game to the point where I have done the faith of familiar spirits incantation and gained one witches delight and gave that to Frinos however in order to get more I checked my inventory and in the description of Witches delight it said to concoct the Beast-Loved Morsel Alchemy Incantation, but it wasn't there. I googled and it said after you give your first witches delight to someone it should appear. Is the game bugged or should I just keep playing?\
Game crashed when a reward screen opened (echo) and upon reloading no progress was saved.
You may be able to use the steps near the end of #h2-tech-fixes to recover your progress up to that room
Thank you! It worked when I used the .bak but using the first temp.sav resulted in corrupted data.
hey uhhhhhhhh game straight up froze when i clicked my report bug button for the first time, and it didnt really direct me to a report bug page so i came here
the only way if found to escape my frozen screen was to make my computer think i was doing a hard shut down and even then the game itself is still frozen
so is this like a normal to happen or am i just unluckly lol because this honestly the first time in game ive experienced a problem like this one (over trying to report a very minor bug too rip)
Hi, the game itself freezes on purpose when you hit the bug report button and opens the bug reporter in another window. Next that that happens try alt-tabbing to look for it!
oh thanks! my current guess is that that the window never opened, (like i didnt close any windows and its just not here) and then my computer just got mad confused
Np! You can also look for it in the task manager and kill the F10 process there and the game should come back.

I'd like some clarification. Unless I am misremembering things: I had a 20 Fear testament for Descura against Chronos, when I finished 32 Fear Chronos. Now my Oath looks like on the image. It seems Descura testaments are gone, even though a higher testament (24) for Lim and Oros is here. I've received only one Nightmare from 32 Fear victory. Is this a bug?
I'm not sure if this is a bug in the game, it has to do with determining the name of the game when creating entries through shadow play nvidia. When I tried to record the game, the recording was created normally, but I spent some time trying to find it. The folder into which the recording was sent had a name different from what I expected and was called “Ship”. I was able to understand where the record I needed was located only after sorting by modification date
Hi guys, I think my Arcana Of The Ages is bugged? Can't seem to fulfill this prophecy, even though I have cleared the underworld with all the listed cards.
You have a secound page, see more on the left mid-bottom arrow
Thanks, didn't realise that!
I'm assuming this is a bug - the screen is showing that I require 12 Vows to mark a Testament for the Moonstone Axe, but I've only ever gotten Darkness with the Moonstone Axe by marking 2x Vows. Has it somehow thought I've done a 11 vow run and marked it as such?
The highest vow run I've done so far is 2, with the axe and I didn't prevail.
I know I can get good enough to run with 12 vows active, since I did it in Hades 1, but I'm assuming I'm going to miss out on gaining Darkness with the Moonstone Axe from vows 3-11
What's wrong with Hestia's running? I’m just already on fire from it, because of how crookedly it works, my races are ruined, I’ve already written about it 2 times both here and in F10, it’s just that they haven’t done anything with it since the 2nd patch, so I’m starting to think: “Maybe Am I the idiot and I don’t understand anything?” just 32 skulls, and every time I die, either on Charybdis or on Eris because of this run
Hello, is this kind of graphical bug likely to be on my end (drivers etc) or should I report it? After I got the bonuses that made my Hex cost -10 Mana (twice) it looks like it didn't clear the old cost of 100 when it wrote the new cost of 80, so they overlapped. This did resolve itself, but I didn't see if it was by entering the next area or after I used my Hex since I did both in the next room
Yes, this is something to report in-game 
@violet elk @mint shoal If something feels like it's bugged, please feel free to report it in-game
I know you're not alone in noticing something that feels weird about the || Testaments ||
Heyo! Thanks for the reports—unfortunately, the devs can't get to every bug per patch, so if something isn't responding correctly with Hestia's sprint, it might not be fixed right away.
I do know that there's a limit to how quickly it can destroy projectiles, and on || 32 fear, you probably have the enemy speed increase, which means Eris's attacks are too fast to be destroyed by it ||. I'm not sure if that's intended, or a bug, but it's what I've noticed from my own testing.
The actual game exe is located in a subfolder called "ship", alongside the "content" folder. I'm not sure why shadow play makes the recording folder based on the game's folder, instead of the game's name, though
Heyo! Sorry to see that. What have you tried so far?
Heya. Is this a bug or an actual feature to cancel ||Dark Side|| activation? I didn't reported cuz I wasn't sure.
As far as I can tell, being able to cancel the activation feels intentional? Though it does feel inconsistent with some weapons
I wasn't intentional at first. Usually when I'm using this boon I like to use special as soon as I activate. And sometimes I press too early. And never happened with other weapons. i did intentionally to record it
By intentional, I mean intended as a feature by the devs (I don't know for sure, that's just my guess). It does seem odd though—feel free to report if you're not sure 
Oh, if only, yes, I tried to speed up, but in the end I realized that since the first part it has not ceased to be suicide, I specifically made it so that there was no acceleration of enemies, nor an increase in their number
Understood ^.^ In that case, I imagine the devs have made note of your reports, and will investigate it when they get the opportunity 
I apologize for writing here, I couldn’t attach a screenshot to the bug report. 🙂 🐛
On ships and in the boss battle with ||Eris||, the barrels do not always set fire to all the resin, sometimes only part of it burns, but if you stand on the part that is not burning, it still causes damage, although there is no fire. I hope this will help. Thank you for a wonderful game!
I hope, that's why the game is in early access
For anybody’s know if there’s a fix to get the testaments for the daggers to show up?
There is not a specific fix, but I know several people have sent in bug reports about it
It only happened the one time after my omega cast killed three of the hourglasses in ||tartarus|| with the demeter boon that makes it follow you
I reloaded it and just did the chamber again
I just fought Chronos and in phase 1, and when he took out a death definace he didn't take out 1--he took out all 3.
Sorry I am playing on steam deck and someone told me to post here.
no worries - the bot is automatic, haha. If you go into the controls for the game, the bug report binding is at the very bottom, and you can change it to something else for the steam deck 
Oh great thank you for the info, will get on that!
Seen it in video of other person's gameplay. Preserved Hope item from Charon's Well (X% healing after Y encounters) fully works even with Vow that reduces healing. Definitely a bug.
Hey, I'm experimenting some performance issues, combat sometimes lags, Melione keeps running in one direction even if I have changed directions.
@eager cove re: #h2-feedback message
if the game crashes and doesn't load you back mid-run, you can try the steps near the end of #h2-tech-fixes to try and recover your progress up to that room
Don't know if this is a bug or an intential exploit - also reporting with F10 - but during the Scylla fight I've noticed that during her singing attack where the red spikes come out of her a short distance for a short period of time, you can avoid any damage by having Melinoe basically hug her. There's a miniscule gap between Scylla and her attack that prevents you from being damaged.
I am using a controller and my character keeps aiming towards the mouse everytime I attack or use special, this wasn't happening about a week ago. Anyone else had this problem? The game is completely unplayable and I've tried all the tech fixes. My controller isnt the issue as Im not having problems in Hades 1. Some1 please help
Anyone else have this? A 1px border briefly appears on the right and bottom edges of the screen during area transitions. This happens for me on multiple devices with different setups.
Could you please try and report that in-game? 
You have Intel 5500 which supports DX12 (11_1) not DX12 (12_0) which is the minimum for this game. I tried it on an Intel 4400 and an Intel 6000 and got the same thing. There is technically a way to overcome this restriction (by basically fooling the game into thinking that you have DZ12 (12_0)) but when I did that, my GPU just crashed so it won't work most likely. Probably gotta wait for future support :(
Hello, sorry to border, but i try to opening the game today and it wont open, but in steam its says that its open, and it isn´t. What do i do?
Reminds me of the hades hug in h1
(Posting here because I forgot F10 Bug reporter exists)
Had something happen that I'm actually unsure if it's a bug or a feature-- but this is the first time it's happened to me-- During || Chronos || fight the visuals for the || one shot attack || became stuck. He was performing other attacks at the same time, and I've only ever seen him do the || one shot || as a full channel. The damage never came through, but the visuals stayed on screen for a good 10 - 15s ((before I died because I was very confused lol))
Hello is there a way to completeley unlock your fps in hades 2 ? I had turned vsync off and my fps was locked to 120. Now I turned it off from the nvidia control panel but it is still locked to 240 and im getting some screen tearing
Screen tearing may be due to vsync being disabled, even if it does have a higher fps
Yeah you are right but with vsync enabled i suffer from input lag
which is very noticable since i play with mouse and keyboard
in other games tearing disappears or is heavily reduced when i fully unlock the fps
was just wondering if there is a way to do that in hades 2 too and i presume there must be one since i saw some people play with 500+ fps
Unfortunately, I don't know of a way to fully unlock the fps, sorry (I'm sure it's possible! But I don't know how haha)
For your input lag—if you haven't already, could you report that with
? It might be something the devs can investigate
thanks for responding anywasy but about the input lag i dont think its worth reporting since it is not something to do with hades 2 specifically
happens in every game since i use a 60hz monitor without gsync or free sync
Ahh, gotcha. Fair enough. I'll keep an eye out for any fps unlocks and let you know if I find any
thank you really appreaciate it
Could you try the steps here? #h2-tech-fixes message
And it's worth making sure your graphics card is up to date
Heyo! Thanks for trying out the fixes. Could you try setting the launch options /UseMouse=false /AllowControlHotSwap=false ?
Heyo! If you haven't already, there are some things to try here: #h2-tech-fixes message
Hello, im curious where screenshots go when pressing F11
They should be in the same location as your save files, #h2-tech-fixes message
I don't really see anything relating to screenshots in the files :/
this is a screenshot from h1 files, but it should be at the same place
umm regarding the question i have asked earlier
i tinkered a bit and found out that software such as rivatuner greatly alleviates the screen tearing
even though fps is still locked to 240 tearing seems to be mostly gone while using rivatuner
i dont know exactly why but most likely other hardware monitoring softwares would work as wll
i hadnt have any optimisation issues with hades 1 but with hades 2 my pc started to sound like a airplane and my screen had wierd issues i did what is ssaid on #h2-tech-fixes it is better now but i wanted to ask does the game have any optimisation issues that im unaware of
Is the repeating audio a known bug? The breathy sounds that repeat every level until you close the game?
my game is not saving at all. Last time it saved was may 20 and ive done all the things in tech fixes
is it just me or does the moon abilities not have aiming reticles in the overworld ships stages
Hey sorry to hear that, is the game giving you an error message about not being able to save or you play for a bit and it simply doesn't update your save file?
When using Hera's attack boon (or any Hera boon) that inflicts Hitch, and also using the Apollo + Hera Duo Boon Sun Worshipper, is it intended that your now risen ally can be inflicted and still take Hitch damage?
Hi there, hope its the good topic to write in. Been trying to unlock the ' Consecration of Ashes ' incantation , and it does not appear, knowing that some other players seem to have the same bug issue. Any help?
It just doesn’t update the save file, or any save file for that matter, other save files just delete after I stop playing them. No error message or anything like that
Just encountered a soft-lock and wasn't able to F10 in game where everything locked up but the music continued. It occurred right at the end of this dialogue
thank you, this worked
Hello, i have a problem. I use two different Daedalus Hammer and now i cant attack.
will a patch for having the game be available to play on potato pcs be released in the future??
which hammers are you using? and you can report that with F10 in-game.
I did this.
hello, where do i send bugs i find ?
hit f10 whilst in game, if for some reason you miss it or you cant f10 then post here
reporting this with f10 but since that only works with screenshots this is the video of it; during the trial of blood in the pitch black stone the notification that my parry is ready showed up without it being full. you can see in the bottom right that the bar isnt actually all the way full even though it is glowing and told me it was. i'm not sure if this was an issue with artemis blades specifically or the trial itself but i want to be able to trust that "parry ready!" notification in the future as it did get me killed right at the end
I've been playing without the incantation which makes boon info appear but now that i am trying to complete the fated lists it gets pretty hard to find all duo's i asked in a different channel and the requirement for the incantion seemed to be having all keepsakes according to another player so idk if my file is bugged or i need to fulfill another requirement.
why i can fish without
fishing rod or the cat friend? i dosent like abuse glitches/bugs to have more resources
Heyo, please check the end of #hades2-patch-notes , this was added as a feature
bug reporter doesnt seem to be working for me but here
Hi, I know this channel is not for bug reporting, but I encountered a game freeze/crash so I can't use F10 to report it. There aren't many details I can really provide, I guess, but here is the screen I was on ||https://puu.sh/K7LEq/7faba3822e.jpg||. Note that this is the first run of this session, so the game hasn't been open very long. Only notable thing is that I defeated ||Hecate|| damageless, I guess? lol
oh, windows 10 Pro version 22H2, if that helps
Question (I forgot to file this as a bug earlier and am not at my PC now): How well known is the bug whereby if a temporary hammer (Icarus keepsake) disables your Omega attack, it isn't restored when you lose the hammer? I'll happily file the bug later, but if it's really well known I'll leave it.
yeah please report that when you can!
super sorry but i didnt really know about the f10 thing before closing the game when i got this earlier so unless something else nefarious happens i'll definitely report like that instead 🫡 less a support question and more of a "hey it does this"
very specific timing but using moon water right before the encounter ends and as the slow-down effect occurs results in mel's model staying in the wind-up anim. you can sprint out of it though
wondering if there is anyway i can get help on this issue im currently having still?
Hi yes, would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those are at the bottom of#h2-tech-fixes. Thanks!
Hi, if this happens to you again would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those are at the bottom of #h2-tech-fixes. Thanks!
hey uh...is it already known that the Aspect of ||persephone|| for the skull just...doesn't work? I dont build up anything in the meter when smacking Skelemius so I see...literally 0 changes?
Has anyone seen any of the Animal Familiars around? I have the frog, but I haven't seen anything else so far?
Occasionally mini-boss rooms are missing the skull icon that marks them as such
spoilered for final boss but ||Chronos' instakill was on the same spot of the screen for literally at least 75% of phase 2. I had to just stand still and spam my special to be able to hit chronos bc if i stepped out of the ring id die.|| Usually this hasnt happened to me but it wouldnt let me do a bug report during the fight
this weird thing happened HAHA
Do anyone have problems with attack sometimes just bugged and it constantly reacts like we've holding it constantly?
You'll be able to see the other one when you're able to recruit it 😉
I just reported that one myself, yesterday!
hello i discoverd a bug on chonos fight
Hey, if you're on PC, please report bugs with F10 in-game, thanks!
I didn't know about F10 (bug report) until this point, so I took a screenshot beforehand. Next time I will use F10.
Something like this occurred to me when choosing a gift:
I forgot to F10 my issue too
This might sound weird and I know other steps were already proposed, but if you restarted your computer and had MS Paint open that can do really weird stuff with the mouse until MS Paint is closed.
Incapable of reporting this in-game at the time and in fact have uninstalled the game as a result of this incident. Here is the description.
During Chronos fight with about 1/3rd health left, game hard locked/froze except for music and became unresponsive. Could not alt + f4 and had to kill the process via task manager. Upon relaunching the game, literally all progress of that ~1 hour run had been wiped clean and the game rolled me back all the way to camp as if the run never happened.
Public Steam build on Windows 10 as of Sunday May 26th 2024. Can provide a dxdiag via pastebin if needed.
Heyo! I'm sorry to hear that. One of the devs can confirm, but the game crashing should automatically send in a report, so no worries there.
For your run progress, sometimes after a crash the game fails to load the mid-run save automatically. If you do want to give it another go, there are some steps towards the end of #h2-tech-fixes for recovering up to where you were 
It does work—it just || charges up extremely slowly. Make sure you're on the most recent update, as the indicator was bugged earlier. ||
Apologies if this had been asked before in the past but, I had a bug I wanted to report using the in-game tool but it's a bit of a hard bug to capture just with a screenshot and it didn't look like there was any option to upload a video clip or something if I were to capture one on my own. Is there an alternate bug submission process or should I just screenshot the instance as best I can and provide the most detailed repro steps possible to make up for the possibly non-relevant screenshot?
should I just screenshot the instance as best I can and provide the most detailed repro steps possible to make up for the possibly non-relevant screenshot?
Yes, please! The bug report also contains some useful info that along with detailed description of the bug is usually enough for us to investigate. If you'd like you could also record it and put on a hosting platform, then add link in the report's description, or also post the video here and link to the message in the report.
Sounds good! I will do just that then, thanks.
||i had sort of this same thing happen, but after the normal time where it should have disappeared i could leave the ring again. and he actually spawned new kill spots for the rest of the fight as well, which worked normally.||
Ah I see
Yea another brief look around also makes it seem like it's such a slow charge that it's basically not worth taking according to some comments. So I think I'll wait until it's patched
I am playing on Steam Deck so it is a bit hard to submit it on the deck. I have set the Auto Nightmode on steam deck at 21:00 and everyday when i am playing when steam deck switches to night mode the game almost crashed FPS goes down to 5-10 and some of my inputs are not registered. Had to sacrifice a Death Defiance to post it here. Death to KRONOS!
Thank you for the detailed report! We'll investigate it
Hello, Trial of Heartache bugs Fear level ?
I reported it with F10 but I would like to know if some people have this issue ?
I am starting Fears, and I played some Trial of Heartache with fear 4 or 5. I noticed when I checked boons, I didn't know it was possible. (It seems we can't know it before ?)
Now I have 2 weapons (Descura & Revaal) fear 4 on pact. But I don't have all nightmare before.
On my pact right now, I may have 7 nightmare, I had 4 nightmares (I used it for aspects)
And I went to fear 2 with weapons at most, in a classic run.
trial appears in the history as classic runs, so the fears too it seems..
both hades one and hades two are now suddently unable to produce audio. ive taken the steps in the #h2-tech-fixes but nothing was able to be done to fix the missing audio issue for either game. checked the audio driver but realtek showed no signs of available updates so I'm unsure as to what to do
Have you checked your volume mixer to see which audio device is set as the default?
Dualshock 4 and 5 controllers are very prone to setting themselves as the default speakers without warning
my realtek speakers are set as the default, i dont use controllers so that shouldnt be a problem
And the sound is working for other games, applications, etc?
Alright, could you locate HadesII.log in \Users\[username]\Saved Games\Hades II\ and send it to support@supergiantgames.com with a description of the issue? We'll take a look
I see the error, but an engineer will need to take a look. I've passed it over, we'll check it out soon!
🙏
my knives are gone from the tablet again
wonder why they specifically keep having this issue
Hi, this happened because a Hermes boon was delivered alongside the room reward for ||Charybdis|| being a God Boon which resulted in this.
I play on steam deck but I can’t seem to submit the bug report on it so that’s why I’m posting here. ||I had apollo’s skill that does a blast in your omega cast after it expires, but is it supposed to still activate if you have not enough mana for the cast?|| Not entirely sure if this was supposed to happen so just wanted to mention it.
dunno what caused this but my game froze at this spot and i couldnt f10 it
had to task manager it :(
Hey, if this happens to you again would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those are at the bottom of #h2-tech-fixes. Thanks!
I ended up figuring out how to fix it! was running voicemeter but I needed to set the voicemeter output device to default and run that for whatever reason, was interfering with some other programs' audio as well
it works, the meter is just REALLY slow. probably too slow, a number of comments in #h2-feedback on this one. Thought the same thing when i first tested this! actually had to come to the discord cause i didnt understand if it was really even doing anything
Yea I've had a few people explain by this point. I'm glad to know I wasn't just crazy XD
So I just had what should have been my first guaranteed Chronos win which I ended up loosing due to the bugged time burst attack in the second phase that I see other people have experienced too. The time burst attack just stays on the screen without ever going away and if you step out of it you take the full damage from it + what seemed to be every other attack that Chronos had simultaneously. I had 1k axe damage and burned through the rest of the battle until the bug easily only to immediately loose 2 death defiances and die after the bug. RIP Melinoe and my run.
Same thing happened to me, but I didn’t get a loss because F10 crashed my game 💀
Had a bug show up but didn't know about the F10 thing until joining the Discord, so is describing it here okay? Feel free to delete if not. After I beat Chronos (my second time clearing) and hit continue after looking at the game end screen, only the line for damage from traps stayed on screen until I went through the next door.
Just lost an entire Underworld run worth of progress. I had just gotten to Charon outside of Chronos' room and had to take a break for a bit. When I loaded back into the game I was back in the Crossroads with the same Keepsake I had equipped for the start of the run and none of the fish I had caught
Heyo—if you haven't started up a new run already, you may be able to use the steps near the end of #h2-tech-fixes to recover your mid-run progress
Figured it out! Went in through Saved Games and found the backup save, was able to figure out based on the timestamp which .sav to rename
Had this permanent soundqueue of the killsound of Eris after my last run, repeating over and over again until I restarted the game. Don't really know what caused this to happen, but wanted to report it
I did report it via F10, but I don't know if that was really helpful since it is nothing visual.
https://youtu.be/C5Fhuz77TDY
Hello, posting here since I'm not 100% sure it's a bug, and if it is, it's more of a gameplay bug rather than a technical one. If you want, I can also submit in-game (even though it was 1-2 runs ago)
What happened is i never got to do the 8 fear testament on the axe, it skipped from 4 to 12 (i figure it's a bug since the others weapons go to 8). I checked in my history, i never even had a run with the axe on 8 fear.
Now, an interesting point is that, on the "4 fear" run, i also bought the nightmare (the 1300g one) from the last shop. So what may have happened here is :
- I complete the 4 fear testament during my run beating the appropriate guardian (i don't remember who)
- When i pick up the nightmare from this fight, the game counts my "4 fear" testament as complete, which means my "current" testament is now "8 fear"
- I buy the 2nd nightmare at Charon shop, the game sees I'm picking up a nightmare and that my current testament is "8 fear", so it marks the "8 fear" as complete and goes to the "12 fear" one
sounds good to re-submit it

hello
I think this is not a bug, so I’ll write it here. there is an error in the russian localization in the dialogue with Artemis. instead "подкрасться к нему и вывести к нему из строя" need to write "подкрасться к нему и вывести его из строя". thanks
you can report that through the bug reporter as well!
unfortunately, I have already finished the dialogue with her. I'll keep that in mind for the future
Please feel free to report it even after you're past the dialogue
Just include the text you put here, with the current dialogue and your correction)
Hi I'm trying to launch Hades 2 from my laptop and I got this error message. Does anyone know what this means?
Hey sorry to hear that, please try the suggestions in #h2-tech-fixes and if nothing in there helps, follow the instructions at the bottom to email us your log file and DxDiag and we can take a look!
I have a bug, is this where i can report it ?
If you're on PC, please report bugs in-game using F10, thanks!
anyone else having an issue with the FPS being locked at 240 with V-Sync off? turning V-sync on weirdly enough unlocks it up to my monitors refresh rate (360 Hz)
The same issue persists whether i turn these settings on or off:
- NVCP V-Sync
- G-Sync
- Windows 11 "Variable Refresh Rate" Option
My System:
- RTX 4080 on the latest drivers
- Ryzen 7 5800x3d
- Windows 11
Weirdly enough this never used to happen on the previous version of the game.
Is there a way to F10 or otherwise report bugs on steam deck?
I am in the rift of Thessaly after my encounter and can’t collect my reward, it’s soft locked at the bottom of my screen and Melinoe has disappeared
yep, you can bind the bug report key in controls settings
i just wanted to report bug with F10 and my game crashed 
after defeating chronos toula became completely invisible but was still able to fish
Heyo—what kind of crash did you get?
my game just freezed for 5 seconds and then i saw discord because game disappeared from my screen and when i clicked on steam i could just launch the game again
but i was ok i could start my run from previous room 👍
Hi! Today I logged into the game and my save data was missing. Is there any way to recover it? I tried to delete the save folder to get it synced with the cloud, but it was the same screen when I opened it back. I had almost 40 hours with quite a lot of things unlocked. My steam ID is 76561198157396725 in case it helps
I didn't make any changes whatsoever in my computer since the last time I played
Heyo! As a starting point, if you check here, do you see any .sav files?
https://store.steampowered.com/account/remotestorageapp/?appid=1145350
Thanks for the swift reply! And no, there's nothing
Alright. Did you make a local backup of your saves before deleting the folder, and/or can you recover them from the recycling bin?
And just to make sure, you're on PC?
Yes, I have a backup! After restoring them, the save was still missing. And I'm on PC
I noticed that the original backup had files missing, compared to when the game automatically made them. Let me send a screenshot comparing them
Do you have the game and/or Steam installed on a drive other than your C: drive?
The game and steam are installed in the same drive, tho it's not the C:, it's a partition on a different hard drive. The save folder is in this same drive that I named E:
This is the direction: E:\Users\camil\Saved Games\Hades II
If you do a search on your computer for .sav, does anything come up? It might be on the C: drive
(My guess is something got disconnected with the file pathing—I've seen that happen before, and if that's the case, it should be a relatively straightforward fix)
I'm getting some results, yeah, but from Hades, not Hades 2
Hmm, alright. Let's try this, then—in Hades 2, try starting a new save in slot 4, play for a room or two, then save & quit. Then, do a search for Profile4.sav, and we can see where the game thinks the files are supposed to be
It's in the same folder 😭
E:\Users\camil\Saved Games\Hades II
Drat. Unfortunately, it seems like the files might be missing, then. We don't have a collection of premade saves yet, like we do for Hades 1, but depending on your progress we might be able to find one that isn't too far off? (Mine is probably a bit too far or I'd offer it, I'm at 75 hours)
No worries then, it might have been something weird with my PC. Measuring my progress would be weird since I've reached ||Chronos|| a lot of times without defeating, so I had quite a big amount of items, all but 2 ||aspects||, a lot of events and incantations, almost all ||keepsakes||, I think around 5 ||Chaos Trials||, ||Eris defeated||, and unlocked ||Frinos and Toula||. I think at this point it was easier to tag the full message as spoiler lmao
The boulder could get stucked lol
Ah yes, i got that too, stack and movable boon + sack boon
mine happens in a random 1st area room, though. Probably can happen anywhere
I had a game crash, so could not report it through F10, Changed a bunch of arcana, upgraded a few things, spent a while looking at the boons in the codex, and it crashed right as I upgraded the aspect of pan to the last level
I've been getting constant crashes on my steam deck for the past week or so. It's mostly in the cut scene after I kill an act boss, usually act 2 but sometimes 1 and I just had it happen in act 4 for the first time. It also happens in the middle of regular battles occasionally. I haven't had any significant crashing with any other games.
The screen freezes for a second, goes black, comes back still frozen, then goes black again and the steam deck reboots itself. Occasionally it saves my progress, like I saved and quit, but usually it goes back to town like I never started the run in the first place.
I've always gotten these crashes, but they were very rare. Maybe 5 in ~40+ hours.
I think 3 of my last 30 runs haven't crashed, and only 2 of them didn't lose my progress when they crashed. I've tried different weapons, aspects, heat levels, cards, proton 9.0-1 and 8.0-5, wifi on/off, and a clean installation. It's to the point where I don't see a point in playing the game anymore.
Hey sorry to hear that. We’re continuing to work to get the game more stable after our initial launch! Next time it happens would you mind sending me a DM with your log file? On the Steam Deck that can be found here:
/home/deck/.local/share/Steam/steamapps/compdata/1145350/pfx/drive_c/users/steamuser/Saved Games/Hades II/
Do yall know if its normal for relationship hearts to skip over like this
dont wanna spam bug reports
Do you want the one from the crash I just got?
Yes sure, as long as you haven't started the game again which would overwrite the log of the crash
Ah. I did. I'll try to get another then. Thanks!
it'll take me a bit to recreate seeing as I just defeated boss 1 for the first time and need to build up to umbral flames build but a weird glitch has been happening for me everytime I obtain a new weapon it will act as though i'm holding charge on controller. if I swap input back from controller to kb/m it rectifies the issue but I figured i'd alert you guys to this bug.
Could anyone help me resolve a crash issue? It was fine last night but suddenly started crashing randomly during any form of battle or post-battles. I tried afk-ing in "town" to see if it would happen there but it doesn't. I can't F10 as well because that seems to completely crash the game, I tried all the tech fixes but seems to have no effect :/
Hey, if this happens to you again would you mind sending me a DM with your log file and DxDiag? Instructions for where to find those are at the bottom of #h2-tech-fixes. Thanks!
Hi, I've recently had crashes every time I try to open the Display settings. I've never had this issue before this recent patch. Can anyone help? Thanks.
The game seems to be running fine btw, its just when I try the Display settings that the game stops responding.
Not sure if this is a bug so not sure if I should be reporting it with f10?
both skills say I need to 'give up' flutter strike
but the icon for Tranquil is obviously NOT Flutter Strike's and is in fact Glamour Gain
So...I don't know if for some reason they both just sacrifice flutter strike, or if it's a glitch.
Edit: alt tabbed back in and now they are both displayed as giving up Glamour Gain instead. Definately think it might be a bug relating to alt-tabbing or clicking on another monitor so I'll report it.
Could you try verifying file integrity? That may fix it
Hey, it seems to work fine if I just turn on Hades and let it sit for awhile in "town" before going for the battles, has worked twice so far but will send if it ever happens again.
Hey, if you haven't already try updating your graphics card driver, and have a look here to potentially prevent it from happening again: #h2-tech-fixes message
I didn't know about F10 so I took a screenshot sry. I got the sunken treasure boon from Poseidon and the psych it dropped went out of reach. I don't imagine this is intended as I never had this happen in Hades 1. hope this is something that can be fixed
oki thx
Hi,
The game just crashed out of nowhere when I was in the last region of the Underworld. When I booted the game again, I was back at the crossroads, like that run didn't happen at all. Are there any logs that I can provide you?
crash reports are sent automatically, but if you want to recover your run you can do so with these steps #h2-tech-fixes message
#h2-tech-fixes message this may help prevent more crashes
I dont know why but F10 doesnt work for me on my PC so i'll just send it here
oh i cant send videos here nvm
you can attach links and they will embed
so if you want to upload it elsewhere, you can just link it
Just wondering: since my last few runs has scylla been singing in slow motion. I don’t know if it’s a bug, but it sure is funny 😂
That does sound odd. Have you rebooted recently?
For some reason my save games keep disappearing?
Like I'll play and save my progress for a few times, then suddenly it goes back to a save around 1 day ago
Hey sorry to hear that -- have you loaded one of those saves and then suddenly it went back to an older save, or is it more like the game said it saved but then it actually didn't?
hi yall, so ive been using mac w whisky to play early access (following instructions @ https://www.leereamsnyder.com/play-hades-2-early-access-mac) and it runs fine but whenever i switch out of the window, the rainbow spinny circle thing shows up and doesnt go away so basically it crashes. is there any way to fix this?
Ill load those saves and then suddenly the save Ill load will be an earlier one.
Imagine Im playing a save from 7pm, I play to 8pm and save. Then I can open the 8pm save and play to 9pm and save. The next day, I'll open it up and Ill only have the 7pm save
Thanks for the clear detailed description! If you go to the Play menu with your saves and press "B" on your keyboard, you should see backup saves with timestamps on them and can click to load them. Do any of those look like your missing save times?
Though you might need to check this after it happens to you again if it didn't happen recently.
is there a way to manually save?
any screen transition or whenever you clear a room
see yea i know that but like when the game freezes on me it resets to before my last run
so i wanna know if theres a way to save the actual game file data fr in a save file manually instead of automatically & locally
nuhh yes i know i looked. i want to know if theres a way to manually do a new profile1.sav in the middle of a run
oh wait hold on hm
sorry
@earnest cliff Seems like it might've been overwritten as soon as I opened it the next day. Definitely a pain, but I'll let you know if it appears the next time it happens
The other thing you can try is disabling the Steam Cloud for the game as it's possible the cloud is getting out of sync and downloading old saves. Especially if you play on multiple devices or aren't always connected to the internet.
i'm stuck on origin seeds. olympus is open and i have died plenty of times up there, yet the incantation didn't unlock and i cannot find origin seeds in the chaos room. is this a bug?
might be obvious advice but just in case, make sure you bring the spade with you to increase the likelihood of the dig spots spawning because i find that resources rarely spawn in chaos rooms
You need to use the (X) button to accept the trade, not click on it.
i have it on me at all times. since i'm literally just doing runs for origin seeds i have hundreds of other seeds.
oh okay, the first time i think i missed
i used B for leave and it worked but i don't know why
ty
this game is just amazing
❤️
Copy pasting what I put in #h2-discussion
Is there a thing with Charon's shop right before Chronos with nightmare? Ever since I finished all 30 testaments nightmare hasnt been appearing in Charon's shop anymore and its kinda frustrating. I've done like 10 runs at this point after beating the last testament with 0 fear and 4 fear runs to see if its something to do with fear levels, but what ive seen is no fear only has charon's card but having fear gives moon dust and have yet to see another nightmare.
unfortunately, that just sounds like bad RNG and theres not much you can do about it other than keep doing runs
I take printscreen about one little issu, how could send correctly ?
you can press F10 in-game to report bugs and errors, if it already happened you can just describe it in detail and attack a screenshot/video link
Hey is anyone else having troubles with using a controller on Hades 2?
Hey, check #h2-tech-fixes message for potential solutions.
Thx
I can't post images on #h2-feedback so i'm posting here, Just a thing that this tree getting in the front of the fishing spot can be troublesome to spot when the bob is inside the circle
you can report that with F10 in-game 
hey i have an strange error regarding hades II. My game runs perfectly fine on my laptop, but when i use my pc it will crash without fail every time i plug in a controller, with the error "dllcanunloadnow" displaying. do yall know what to do regarding this? when it crashes it automatically sends a bug report, but im afraid its something on my end thats the problem
Hey just following up on this. I finally got it to crash after several successful runs. I started a new one, saved and quit, and it crashed as soon as I loaded it. The weird thing is I'm pretty sure it loaded in act 2 when I should have been at the first screen of act 1. I'm going to send you the log file in a sec
I've hit Quit on the main menu but the game froze and won't close even with task manager
Stopping the game through the steam launcher also does nothing
After force closing about 5 times and stopping through steam, it went away on its own. Just took a while
Anyone know where one might go to remove the little forward-step that happens on the first swing with the Moonstone Axe? It really bothers me. I've dug through every line in the "TraitData_Axe.lua" and "WeaponData_Axe.lua" scripts and have had no luck. If anyone has any ideas, please let me know!
This might not be tech support but I have beaten ||chronos||, done 40+ runs, and havent gotten ||animal familiars||, this has to be a bug. I have a friend who got it way before beating chronos.
I don't know what the exact prereqs are, but have you || used the Tablet on any shades ||?
I have never used it.
give that a try, maybe
I will.
Only get 2/3 cast while using this duo boon, one just disappears during boss fights!
wrong game buddy
Oopsie
While wanting to report for the second time a different strange behaviour of the zeus' boon "Lightning Lance" while it was happening, i.e. being fixed in place during my fight with a boss, the f10 blocked the game without providing the submission window. I realize now I could have tried to rehit F10 after the fight but for some reason I thought it would have been stupid since the screenshot wouldn't have been useful.
Task manager solved the issue.
ah yes. bug reporter bug
hercules didn't pay out during his event in ephyra, is it becuase I have revenants on?
if you encounter a bug, please report it with F10 in-game
I did

For some reason my game is appearing very zoomed in and it’s pretty much unplayable
I have reported this as a bug as well with F10 but I’m not sure if it’s a bug or something else
Hey there! My game crashed in the mourning fields and reset me all the way back to the beginning. I've never had this issue before but it seems like it got overloaded when I did a lot of damage while receiving a lot of damage while getting sucked by one of those big yellow shade things, it seems to have overloaded the system.
Hi! Is there a way to report a bug in-game on the steam deck? I have the screen up but can't seem to prompt the keyboard to also appear. Thanks!
you can restore your run using this method - #h2-tech-fixes message
make sure to back up the files first 👍
if you have transmit data on, crash reports are sent to sg automatically
after binding the bug report button, does it not let you type in the description box?
It does not! I found a way to force the keyboard to appear, but any typing I do doesn't appear in the text boxes (I've confirmed that I'm in the textbox as well) 😦
Oops there seems to have been an update that I didn't have downloaded - I'll try to see if it's fixed after that's all done! Hoping that fixes it!
👍 i will try and test it as well
Any idea how to fix this?
did you try anything in #h2-tech-fixes?
Oh sorry I’ll try some of those then get back
@tawdry atlas if you encounter a bug (or even something that seems like it) you can report it with 
thanks! new here, sorry
Just restarted my steam deck (edit: after installing the update) and I was able to type after manually popping the keyboard up! Sorry about that! But I super appreciate your speedy response! ☺️
awesome! and i got an excuse to charge my steam deck LOL
wait is there a way you can un-delete my message or let me see it somehow to report it? I can't remember the specifics of my run now
yeah sec
`Possible bug where all my keepsakes leveled up all of a sudden, details:
Underworld run, using the staff as weapon and pickaxe as tool
Knuckle Bones on Erebus
Switched to Iridescent Fan between Erebus and Oceanus
Went to keepsakes after Scylla, suddenly all Keepsakes EXCEPT Iridescent Fan are one level higher than they should be
Did I pick up something that has this effect without realizing or is this a bug?`
god bless, bug is submitted ty
Did you pick up the Hephaestus (duo?) boon that increases the power of your keepsakes?
oh yeah, didn't notic
man. that's a crazy good boon huh
that explains it haha i havent seen that one yet
@tall pasture please report bugs with F10 in game!
Sorry my bad it was not a bug i had the hera/apollo duo and completely forgot about it a guy under my comment said it and he was right sorry
no worries 
I just lost a fight against Chronos because the one-hit kill attack never went away. I stayed in the safe spot, and it just stayed up and then he resumed the battle, doing his attacks, summons, etc, while the whole arena was still covered in the one-hit kill attack, and if I tried to step out of the safe zone, I'd die 🥲 I had 5 charges of Death Defiance, all my best boons including Artemis, he was almost dead, but this happened and killed me over and over until I was fully dead.
Hello I don't know if it is a bug or not but when I got -1 on my prime boon does that mean I gain another magic ? Like +1 stamina ?
After insepction on my other boons it removes their prime requirement , I had trusty shield that made me 30 prime and now instead it's 29 so I don't know if it is intended but it's a cool feature so wanted to told about it if it is or not
it seems like a bug so feel free to report that with F10, but you could also leave #h2-feedback about it if you feel like it should be a feature
Is this the right place to ask about familiars not unlocking? I gave up and looked it up, and I saw I would get an incantation from Hecate after beating her with each gathering tool. I'm absolutely certain I've beat her with the rod, pick, and spade, so I selected the tablet and beat Hecate twice with it, but I didn't get any dialog with her after the battle.
Possible confounding factors:
- The first fight, I had a testament on her. She commented on it before the flight, but not after
- My tablet of peace is rank 2. Maybe it's only checking for the base item?
@scenic zenith your feedback sounds like a bug, you can report that with F10 in-game 
So sorry, you right, I'll delete
deleted, but just letting you know you can report it 
Just an update on this, I've continued to beat Hecate with every gathering tool equipped, and still nothing
im not sure about the requirements on this but did you use each tool at least twice, or just beat her with it equipped?
lol swan i was abt to ping u
💡I didn't actually use the tablet (successfully, anyways), because it's impossible with trackpad and I couldn't rebind the prompts
I'll have to try that when I have a mouse again
if you haven't already brought that up in #h2-feedback , I'd encourage you to do so 
Desperate times call for desperate measures. You can see my results in #h2-victory-boasting
hi, whenever i try to access nights records (history) game crashes with this error. is there something i can do to fix this or do i have to wait for a global fix update?
Any news on this? Have the same issue, makes it very unfun in the long run, esp. when the black screen happens during Chronos while I dont have the pause option unlocked yet... :< Sometimes it happens every few minutes, other times I can play for an hour without any issues, dont see any pattern. :/
Set Up:
GPU: RTX 4070 TI Super
CPU: Intel i9-13900
Also at 4k 144Hz.
Could you try verifying file integrity? That may fix it
Heyo—I know the devs have been looking into it. The next time it happens, could you hit
to send in a bug report?
@cedar flicker will try, do you need my dxdialog info or the logs as well to debug this further? Could send them if needed
did you mean the verify file integrity option in steam? tried just now, didn't help. also doing a new night and dying didn't help
F10 should be enough, but go ahead and put your email or discord tag in the contact field in case the devs want to follow up ^.^
Yes, that's what I meant, thank you for testing it. If you haven't already, I'd also try rebooting—sometimes that's necessary for the file updates to actually work properly
rebooting didn't help. i'm fine waiting just a bit concerned if the problem persists or if something else gets broken. thank you for your time by the way
so my game crashed, presumably because too many things happened at once. i know the pop up said that it auto reported, but i just want to provide a video of what exactly happened, mainly because it was really funny, but also as context. final boss spoilers, as well as some other mechanics not immediately unlocked
are you sure its not your pc cause you played with like 30 fps even before the fight started
thats simply my recording software. my computer is really high quality, the error message that popped up said it was an issue with the game, read the script and saw it had to do with too many sprites or something similar
i just keep my clip settings low quality so it doesnt take up too much space
dont know then never had that happen to me
I do not know where to throw bugs here. The gift of the goddess Selene Wolf howl incorrectly displays the place where the spell fell on the Ocean location
Thank you for the report! For future bugs, you can report them in-game with
^.^
@twilit remnant Re: #h2-feedback message
You can rebind the bug report input in the controls menu, it's at the very bottom 
