#đtechnical-help
1 messages ¡ Page 109 of 1
i suppose that your done with your issue so i hope that i dont mind you that much luna
@stoic reef Shall I DDU my driver and download the AMD driver?
or would it be fine without the DDU? (I wont be asking for help after this)
Bad news
Im very much not done
The download speed is getting slower with every 0.1%
But it's fine
ill just get the game again
not freddyđ
Should be fine to do it without yeah
Sorry, it sometimes be like that 
If it has any error messages after finishing then I'd recommend getting one of the custom launchers in the pins and trying their repair function to repair any corrupt files
so no ddu needed? (just to make clear)
thank you <3
Yes that is correct
time to download and then play hi3
good luck! i hope it runs smoother than before
hi so
im back
oh sorry I did not mean to reply to that lmao
so I lost my account
I played hi3 a while back, but deleted it
and now when I log in with my usual email I start from scratch
is the server set to europe or americas?
in the upper right of the login screen
where do i
oh
nevermind
timing huh
but yeah lemme know if its set to europe or americas
my original account is in the europe server
is the app called honkai impact 3 or 3rd?
3
like the icon for it
ah thats why. you downloaded the SEA version, not the GLB version
yeah thats the SEA version of the game, so it only has the SEA server on it 
:)
the glb version would have this in the upper right where you can change it from europe to americas
unfortunately there isnt a way to convert the different clients so yeah you'll have to redownload the game. you could use one of the custom launchers, they download much better than the official one so it might be able to just do it all on its own
and the better launcher lets you pick the server to use right from here so you know you arent making a mistake
What if I just take the GLB manual update and switch it with the SEA manual update?
As you can see im desperate for a solution that does not require 2 hours of waiting
do you already have the glb manual update downloaded?
well you could reuse that to save on the launcher download after reinstalling the glb launcher, but the in game download will still need to happen.
the manual update is just the launcher download, not the in game one and all that
this game is desperately trying to stop me from playing it
sign me up.
where's that launcher
ill pay for it if I have to
just. no. more. waiting.
the custom launcher?
yup
its in this pin #đtechnical-help message
which one of the two is better
i personally like the betterhi3launcher since its more simple and doesnt need installing, just download and run the .exe file, but the collapse launcher can manage all of the hoyoverse games in one launcher (but i dont play the others so i dont really care about that). but both will download hi3 just as well so it boils down to preference
what mirror?
leave it at hoyoverse, thats fine
but the reason hi3 has different clients and stuff for the different servers is because the game released in different regions at different times, like SEA came out a while before GLB and JP came out before all of those iirc so they've always had different clients for the different servers and all that
nevermind I click the wrong button
okay it's back on track
I need to find a yt video to watch
while it's doing it's thing
mhmm, just let it do its thing and it should let you in your account when you get in the game
(it didn't)
what I wanted to try was in the launcher where it had an option to "delete downloaded files", but when I did that, I just got
what I wanted to try was hiting "delete dowloaded game files" in the launcher, but it showed me that above
I gotcha 
Sucks that it didn't work 
Can my account hi3 unbind from hoyoverse account?
no its not possible, the only time it "can" happen is if you cannot access your hoyoverse account cuz it was lost/stolen or something and they can do account recovery process. but unbinding is not a service customer support does
yeh can't unbind unless you hoyo acc was stolen
if you just lost access to hoyo acc you can't unbind HI3 acc from it, need to go through hoyo acc application form
true, for hacks they unbind, for lost access they do recover. the same form is used for both situations iirc
nah, forms are different
for typical hoyo process they send a link to the website where you fill info
they are? i thought they were both were the hoyoverse link where you answer a bunch of questions to prove account ownership, but then again i cant even remember the last time i helped someone fill out a form for a hacked account so im most likely wrong 
for unbind there's a different form
what kind of questions are they anyways, âwhat is your highest atk valk in the accâ
, or is it those lame tell us your gmail ones
mostly info about when acc was registered, top-up info, what device was used to play, the location when you registered the acc, etc
dang
people often don't remember this stuff and end up losing their accs, but oh well
yeah builda said it faster, mostly stuff like where, when and on what did you resgister and top up recipts
UID, other UID's connected to your hoyoverse, etc
ohh
very good idea to write it all down somewhere and keep it
thenks for the info luna
cuz its better to have stuff like your registration date and all that figured out before you cant look it up
expect your account to be gone in 5 hours
kek good luck. i'll email CS and lock my account down before you can do much more than ogle at my fossils worth of hoarding 
it's a good idea to record this stuff for sure, and secure your email acc
cuz a lot of info is usually stored in the mailbox which gets hacked
mhmm, if you havent. two factor your email please
hackers can then delete those emails and it'll be very hard to retrieve the info again
if not impossible
im a good boi i already did that
(i almost got my account locked once bc i forgor pass)
two factor is only one way to secure it, you can also add recovery email addresses
and phone number
oh yeah, more than a few people were like "i think my account got hacked but when i try to reset the password my password recovery email disappears by the time i come back from teh bathroom" 
basically as much other ways of log in/recover as you can
this is gmail right or is this the hoyoverse one
gmail, hoyoverse is auto two factor
ooo
and no recovery email or anything, you have CS for that
CS is also not able to resolve every issue
they certainly help, but if you just lack information then it's joever
well yeah, they cant find your account if all you know is "i had that one blue one from the motorcycle animation"
had people that literally thats all they knew about it
lmao well if you can't even find the acc then it's really bad
didn't even know what country they made it in 
travelling much? 
but dont worry, they'll always blame hoyo as a whole for the lack of giving them their account back
How to get that issue, can anyone tell me 
well ofc, cuz securing the acc is certainly not the responsibility of the owner /s
mhmm, or even remembering anything about it 
literally me
fr, would be a nice problem to have 
also i really need to update my password for everything
ye ideally you generate a very strong password and change it every so often
but the thing with strong passwords is that they are easy to forget
and if you save it to Google acc for example, the password can be leaked if you get phished
mhmm, use different passwords and a decent password manager is good for convinience. better than writing everything down in a notebook cuz thats too much work for me
thenks for the advice
notebook is alright if you trust your physical surroundings
oh yeah never let your browser store your passwords, thats a literal gold mine right there
and is not lazy to write down things 
depends, if it's not a very important website/acc you can save it for convenience
but gotta decide yourself rationally ofc
yeah my issue is that im too lazy 
and fair, i just turn it off in general
the top one advice is not to use the same password for everything which um... I used to not do so I have 100+ accs with the same password 
and to top it all, this password was detected in security breach


i uhhh
i may be in the same case but like with different variations of the same pass
its barely different tho
ye still not very secure
dies
honestly passwordless logins should be adopted already
my job does that, its pretty nice in some ways
it has a drawback that if you lose the private key, it's joever
and that key is usually tied to your device or physical card or smth
mhmm thats the big downside, and a lot of people are careless with them
Can relate
Having also an Authenticator sounds good if you have the case of easily forgetting passwords
Thank you soldier, the problem is fixed. 
How to know if it downloading the sea version of honkai or eu/na?
how improve 0.895 kb/s download sped?
get better isp
isp?
internet serivive profider/wifi/internet

Hyd good
I dont wanna go off topic so im just sayin hi
So
the launcher downloaded
but
Yup that's normal, like I said earlier the in game download will still need to happen. just let it download and that should be the end of is problems
Mhmm and if you get any corrupt file errors the launcher repair should take care of it

I currently have 92GB left for my storage, does that leave enough space for my laptop to download hi3 and also have enough space to support genshin and hsr? (already downloaded)
v7.4 approx. install size
- Mobile
basic assets ~ 22.5 GB
full assets ~ 30.5 GB
- PC
basic assets ~ 31 GB
full assets ~ 39.5 GB
(Event files that come out after are not counted here)
oh good
around 52gb
this is the global one correct? https://honkaiimpact3.hoyoverse.com/global/en-us/fab
Honkai Impact 3 Official Site - In this Honkai-corrupted world, the Valkyries, brave girls with Honkai resistance, have been fighting for all that is beautiful in the world.
yup thats the glb client
you can tell because the download file says glb in it, the sea one would say sea in the file name
everything has been smooth after the clean install
still gotta test the cutscenes
hopefully with the updated drivers your laptop pulls through
ill let you know
ok, i'll be unavailable later but tbh if it is still really laggy then the only thing you can try is to do windowed resolution to ease the burden on your GPU but theres not much more you can do past that
yup ik.
but good luck! lemme know how it goes
the speaker still sounds like its been under water :(
comes and goes
god damn 1.MB >
can i play sea server on mac if the app store says the app isnt avaialble in my region? i think the only one avail is the chinese version but my account is on sea..
yes, you would just need to create a new apple ID with its region set to a SEA one and login to the Mac app store using it
once youâve done that, you can download the sea client and revert back to using your main apple id in the mac app store if youâd like
a sea region/country u could use is singapore for example
ohh okayy thankss
good luck! 
please help đ
For that the only solution is to reinstall the game unfortunately
for that like slothy mentioned the other day, you can try intalling the audio drivers for your laptop otherwise it might need to get repaired at a repair shop
bruhh 3rd time this month I get internet outage, and this time it's a major one, support says they plan to fix it by may 25th
hope it's faster than that
mobile internet really sucks
damn 3 days
oof that really sucks, i hope its sooner than that too cuz 3 days is far too long
yeah what can even take 3 days to fix
if it's a hardware problem, send an engineer to replace it, should be one day max
funny how this happened right after power grid outage for a couple of seconds
maybe something got really messed up with the hardware
mybe u r not the only one that have the same problem?
possibly yeah an uncommon hardware component fried and it'll just take that long to source it. if its a fiber cut in my job i've seen the relevant teams take a few days to fix those too 
well since they say it happened in my area then most likely yea

They should do a refund tbh
I will def ask them about that
but typically you don't get anything
the price isn't very high anyway
compared to like EU or US it's cheap here for sure
But still you paid full price so you should get what you paid for

yea...
Sticking to mobile data ..... 
yeh I hate it
Tbh the only issue about mobile data is its signal and the limited data
RIP Signal 

Oh yeah I've heard there's a new launcher to play them all
yeah it's getting rolled out slowly since today
is there any reason why my game switching my character n ruining my rotation?
(I dont think its faulty controller)
could be a lot of things i guess. but first you can try restarting your device (im assuming pc) and once it powers back on just open the game and see if that fixes it. if not then try playing without the controller and see if it randomly switches characters. If it does then its the games fault and you can try repairing it in the launcher or reinstalling and if it does not randomly switch then the issue is indeed with the controller and you can try another controller if you have it or if you dont then i guess you could try reinstalling the controller drivers if it has them or connecting it via USB cable if its bluetooth
does anyone know why suddenly it got marked as riskware?
@stoic reef @lunar gust @worldly cipher hi 
Ah that you can put it on whitelist
i already have Hi3rd (downloaded from official site) for 2 years
and use malwarebytes longer than 2 years
Suddenly today scan mark it as riskware
Even tho i have scan it so many times for this 2 years
cuz antiviruses do pepega things
i guesss
their definitions constantly change so it may just become a false positive
When are we gonna get the full release of the launcher?
and the anticheat might've updated with some additional function that now triggers the antivirus
doubtly
who knows, hoyo says it's going to take some time until everyone gets it
since i havent open HI3rd for at least 3 months or smth
HoYoLAB is the community forum for Genshin Impact and Honkai Impact 3rd, with official information about game events, perks, fan art, and other exciting content.
That is the old anticheat, you should be able to delete it without issues

Antivirus gets updates everyday so a new coding in the system = new detection prowess
wtf you have so much bloat in there
delete all the dumps and debug files
and that tmp file too
that was like 2 years ago files :v
yeh useless files
out of curiosity how big is your honkai impact 3 folder anyways like the whole thing
Man's here probably has a lot of storage space 
(curious about how much extra assets a 2yr old installation has)
â If you haven't reinstalled the game from a long time you probably have many files that are from stuff like old events that are not used anymore
oh the game file is like 5 months ago patch
nah the game actually keeps itself in a pretty clean state
November 2023
I have 40gb 
the only things that get left over are the empty folders
assuming normal operation without crashes which generate dumps that are also left over

I'm fine with mine 40gb don't wanna hassle to redownload cuz I have slow ass WIFI
But dw mine in installed on a 1tb storage space so I don't have to worry about space
On the official launcher I can go up to 40-45 without a reinstall in like a yr...
Unless in the year 2050 Honkai game size is 100gb
Then we gonna have a huge problem 
im planning to buy nvme.2 1 tb but dunno when i gonna buy it :v
Its kinda expensive so yeah
sodimm*
If you gonna buy a nvme for an upgrade might as well reinstall OS and place it in there
For faster boot up
But a SATA SSD is fine
Ah gotcha
i hv 1 empty slot

that being said, sodimm nvme 1 tb is quite expensive :/
im thinking of v-gen one
samsung especially 900 series is expensive
Buy an HDD instead 
yeah no :v
Tho for me
Nvme = OS + Triple AAA games
SATA SSD = Common Games
HDD = Pictures and Videos
yeah pretty much
But since I don't have the budget for an NVME I'm sticking to a SATA one
Being a student with no work sucks

i guess i can stick with sata ssd. But using it as external gonna be pain to use bcz i alwahys go around
i dont hv sata slot
i think
Oh an External one ..... that it's hard especially when your USB slot is loose
dunno, i havent check as i havent thingking of that possibility
my laptop is ASUS TUF Dash F15
Oh yeah you gaming on a Laptop
You can always check the specification of that laptops motherboard
the only change that i added 8gb more ram so its become 16
Yeah having Dual channel on is a big boost to performance
i dont hv performance issue so yeah

altho would love to get some cooling pad like iets gt500 v1
its expensive tho
around same price as the nvme ssd
Just turn on air condition and set it to like 16 you good 
Or just game in the North pole you'll definitely have cool gaming
As in literally COLD gaming
um wtf
I finished downloading and it said file verification failed
I pressed retry and itâs making me download the entire game again
Yeah⌠that sometimes happens
Pain
Oooo corrupted download
Mostly happen if u pause it at some point or connection problem
do I have to Download the entire game again???
Yes sadly
The update patch, yes
WHAT
Also check the 5th pin
UNFAIR
A slow/unstable WIFI always has a chance of corrupted downloads
why not re start from the point before it got corrupted?
or add little checkpoints like steam does
Yikes, time to wait for another 4 hours
All you can do is redownload the whole game again but to fix the issue of the corrupted download check the 5th pin
Before you do that check the 5th pin
Lower your risk to get another corrupted download
or manually download if its the launcher download
but also pausing/unpausing can corrupt it too
but you're not supposed to extract it 
!faq mandown
HI3 v7.4 Manual Download
- Close launcher
- Open folder \Honkai Impact 3######\Games
- Delete BH3_v7.4.0_94a9fe15271d.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
Mirror 1HoYoverse
Mirror 2Google Drive [1] [2] [3] [4] [5]
Mirror 3MEGA
GLB:
Mirror 1 HoYoverse
Mirror 2 Google Drive [1] [2] [3] [4] [5]
Mirror 3 MEGA
*Pick any one for Google Drive
\°*:.âDO NOT EXTRACT! *â˛ďž*・â
- Run the launcher as usual.
i had slothy like max size starred bold it 
And I also paused my download rn lol
Ooooo I haven't tried it so I also don't know how to do it my bad
this one. make sure to connect to one of the VPN's before starting the download over again #đtechnical-help message
its okie 
can also try one of the custom launchers from the game download links pin, they usually install teh game much better than the official one
multi threaded/more stable download tech and all that
How to cancel download?
Why still use the official one then -_-
If the costum one is also official but more stable
in the manual download steps, do steps 1-3
cuz its not official. not made by hoyoverse
Actually the custom one isn't but it is approved iirc
It is
Interesting
well considering one of the mods in here made one of them, and they've been pinned for years in here and builda has shown his to the dev's and it doesnt break any ToS then yea its fine
Tho I do think some still uses the official for security purposes
not officially approved as far as i know. it just doesnt break any ToS
tbh, Iâm gonna download officially again, itâs only 1 hour wait
Since Iâve already started
Because the other launcher was made by a different person that is not working for Hoyo so that developer can insert a malicious code something like that
Fair
But do not worry neon is trustworthy
Speaking of neon I'll just ping the guy for huggies @thick python
neons team as well as builda are trustworthy, their code is opensource too so its fully available to peruse/scan if you want 

but from personal experience, i've been using teh bhi3launcher for like 3-4 years now and it never gave problems 
For me the official one and never got any problems because I know what time my WIFI is gonna be slow
Oooo except for the Haxxor patch iirc
When #đtechnical-help was in a lot of chaos because the download won't proceed to the verfication process and they can't get in
official one never gave me problems either, but i started the bhi3 launcher so it could do the subtitle fix without me having to do it manually every patch and i just didnt stop using it
It's funny to relieve those memories where @odd wedge was still a volunteer 
Iirc 2 months after that Slof turned Yellow
Apparently the new launcher will download the file differently, so less corruption... But idk, we have to wait and see once is release 
hopefully, it would be nice since thats teh biggest issue driver in here. it would be nice if it broke it up into littler downloads and checked each of them
why is vpn needed for downloading?
If the routing that your ISP is giving you is causing you the issue a VPN will "fix it" because you are forcing another route to the server, so that is one of the solutions
I assume the new launcher is.....
- Go to a Website
- Download
- Install
- Locate Game Folder
If you don't want to use a VPN, you have the manual download option or custom launcher one
heres a more in depth explanation of what iho was talking about plus a hastily made picture 
I do have some questions about the new launcher where is there gonna be an option to choose between servers in Honkai
That is what I want to know, but we have to wait, only Hi3 will be the one with that "issue" that they need to figure out
Probably something like the custom launchers, a server selection on the launcher
Should be
Back on that you were a 1 man army vs questions 

Subtitle fix??
Hi hi~

back before the cg's were .usm and had the .mp4 and subtitles, my pc never properly unzipped the subtitles which was a sort of common problem i gathered and i'd have to manually unzip the subtitles, but the bhi3 launcher did that with the click of a button for me :3
Pretty much yeah, I had time on my hands back then i had nothing to do in life
but i didnt mind the annoyance, i was just happy to have a pc version and stop playing on screenshare/emulator
Oh for the old .srt files
Man I remember the time where I used to play the game on Bluestacks ..... laggy as hell 
Yeah pretty common, never happened to me tho hehehehehe
mhmm. i gotta go though so hope you all have a good one. Nice seeing everyone here 
~~and the council dissolves
~~
All we missing is Neon, Art and Lappy

tb to when bluestacks also had unofficial app issue kekw
neon lurkn't 
Iirc you suggest me to migrate to Memu

Take care byeeee
mumu best emu change my mind
It still was laggy as hell but it's manageable compred to bluestack
something like that
Memu mumu there's so many
when moomoo
momo
Yeah I need to do a google search for the emulator logo and it's Memu
momo is hoyolab's maskot


The true essence of miHoYo
jishu zhai zhende zhengjiu shijie

1am my head hurts
Builda's in your walls




Do you know what its saying specifically
Maybe some screenshots would help if you can?
Does it look like this?
10030 error code afaik is a connection issue, please try the methods in the pin #đtechnical-help message
I doubt its actually storage related, looking at responses from the intelligent people thats just a default message

So try everything possible to fix your connection
You have tried all the options?
What vpn did you use?
also keep in mind that hsr and genshin have different servers, so the fact they work is basically the same as something like youtube working as far as being relevant.
if one VPN didnt work then try the other one, for some people protonVPN didnt work but WARP did. but if the error code is 10030 then thats guaranteed a connection issue so try the VPN's, use a different network and/or restart your router but try all three of those before giving up on it
wait really 
i had the anticheat and my graphics driver bsod my pc a few times a few weeks ago. turns out it wasnt an issue with either of them i just turned driver verifier on and left it on which is a very bad idea 
but that super sucks about your assignment progress 
verdict: don't do anything else while the game is open
im SUFFERING trying to log in to my account
im trying to log in my impact account but it keeps showing account does not exist
i felt like i used every email and passwoed under the sun man
do you know your UID?
nope since uts been awhile sins i last played
my old phone cant handle impact
or i need to feee up like 3 games for enough space
i remember it starting with 18
tho
have you played it on pc? if if you have played it on PC have you uninstalled/reinstalled since you last played? a few months ago?
nope i dobt like playing impact on pc
hmm well that eliminates being able to ask customer support then for help. without your UID they cant find your account. if you have a friend in game that you can contact they can look up your UID i guess but otherwise you'll simply have to remember your account info. though if the error message specifically is saying wrong password or account doesnt exist then it could be an auto fill issue, try typing both the email and password manually, dont use auto fill cuz it can sometimes add a blank space at the end which causes it to not be found. but you'll just have to try all the stuff you can think of and manually type it that you might have had access to when you last played a few months ago.
if you can find your UID though then you can just email customer support #how-to-contact-cs and they can look it up and tell you what the login is
can i check my honkai info in hoyolab?
like uid, email used and password to long in it?
mhmm, if you log into hoyolab and go to the honkai battle chronicles it will show any honkai account thats connected to that hoyovesre account, even multiple if you have alts on other servers.
well considering you have to use a hoyoverse to log into hoyolab if you find the hoyoverse account its on, then just use that same hoyoverse account to log into the game with the same email and password you used to log into hoyolab
but it'll only show the honkai account(s) linked to that hoyoverse so if you go to the honkai battle chronicles and dont see it then log out and try a different hoyoverse account if you have several
ty! ur a life saver lol
hope you find it! and if you do then write down your UID and login info somewhere cuz i've seen you have quite a few problems remembering your login when you come back to the game so this would save you a lot of headache in the future and/or potentially losing your account 
can anyone help me out on why the character quality is terrible
it was better first but after v.7.4 update it just got worse
some users had that problem too, but probably is something with some gpu or the drivers that have issues with the game, first try using higher settings on the game, check your GPU drivers if they are updated, and run a repair assets (you can do it on the login screen, click on the đ ď¸ icon )
if nothing of that fix that problem, contact cs and tell them about your issue and adding info about your system specs. #how-to-contact-cs
wow application form can be accessed directly on the website now: https://cs.hoyoverse.com/static/hoyoverse-new-csc-service-hall-fe/index.html?page_id=19&login_type=visitor&game_biz=platform_hyvpass&lang=en-us
easier to recover accounts
guys my characters started becoming glitchy and started disfiguring
for some reason...
can you show a screenshot of the problem?
and on what are you playing? pc/mobile(android or iOS)
mobile // i dont have any screenshot but the characters are like becoming very low resolution
pls if you can take one screenshot and send it here to see exactly what is the problem
and can you tell the device model?
Samsung a25 (its very old its a backup device so its not very good) ill try get a screenshot
look its so low resolution that the clothes just look printed on the character
also sorry i meant laptop
its also like this on my phone
both look like this when i compare it
@stoic reef is google login still a thing in hi3
i thought everything changed to hoyoverse accs
well that is normal, most of the characters use just the texture to make the clothes look "complex" so they can add more poligons on other stuff on the clothes
but if you use low quality settings like looks on that screenshot, you will lose many of the settings that made the models looks better, the only option is to use higher graphics settings but at the cost of performance
ohhh okayy
is just like the old system, you have the option to use the google/apple account (and other 3rd party) to create an account, but at the end you will be creating a HYV account
it was like that even when the system released with genshin
the difference is that when using the miHoYo system the game had a separate button for each 3rd party on the login screen
now is just the HYV system button with the other options inside that one
yo, i lost access to my old gmail and i have a new phone
and when i log in it asks for a verification code
what do i do
if you have your honkai accounts UID you can email customer support and they'll work with you to recover the account #how-to-contact-cs
if you dont know your UID and cant find it then your only option is to try and get back access to your gmail
hope your days ok so far
I was just about to write and your msg appeared
sharing the same braincell today fr 
check the msg bull send before... looks like it easy to access the "recovery" form now... i think...~~ the website is not loading for me and I'm a little too lazy to look for a fix today~~ 
mhmm i didnt get a good look at it earlier but it looks like the in game ticket system but you can access it without opening the game and all that
if looks like the ingame one, probably is the same site as always, but iirc that one was mostly just like faq.
for what bull said sounds like they added a recovery option so i guess an option let you skip the "email cs" part and go directly to the form(? 
mhmm theres an option for hoyoverse account issues form
Question if I made my account thru Twitter but I changed my Twitter password and user, if I signed in with my old username will it log me back in the right account?
its linked to the twitter account, unless im misremembering changing the user nickname in twitter doesnt make a new twitter account so it should log you in the correct account
It made me a new account but when I go into my profile it says linked with ig the honkai acc id on it, how do I check which acc is linked
But ik it was never connected with hoyoverse because I remember trying that before and it made me a different account
do make sure that the server is set correctly (americas/eu) in the upper right corner of the login screen. but you can check the honkai accounts linked to a hoyoverse account by going to hoyolab.com and logging in with the hoyoverse account you can check the honkai battle chronicles
but hoyoverse has been a mandatory login method since july 2022. even if its linked to a 3rd party account (like twitter) and you use the twitter option to log in its still linked to a hoyoverse account
but if none of that works out to help find it, if you know your UID then email customer support #how-to-contact-cs and they can help you find it
So if itâs making me a new account on Twitter does that mean my acc is gone or is just logging in thru the wrong thing
I donât have my UID I just know my nickname, pic of my pfp, and how close my lvl was
tbh they cant find your account with that info so hopefully you find it on hoyolab. if you have a friend in game that you can contact they can look up your UID in your friends profile
Kk but if it was connected to mihoyo is there a chance itâs gone?
how long has it been since you last played on it?
account link process 
GL everyone, I go to 
ah then yeah it needs to be linked to a hoyoverse account before you can log in with it, i'm gonna be busy for a bit but please read the in depth guide i wrote here to guide you through the whole thing including what to do if theres errors #đtechnical-help message
Okay I somehow found it đ§ââď¸
But I can link this old one to hoyoverse by removing the honkai one I accidentally linked right?
unfortunately not. you can ask customer support if they will (especially if the accidental one still hasnt completed the first mission in the tutorial yet) but its not something you can do on your own and i think its against CS's policy to do that nowadays but theres no harm in asking ig
if you get impatient (or if they say they cant) then you can always make a new hoyoverse account at account.hoyoverse.com and link it to the new one
suddenly the game dont remember my account, how to fix?
happen after i turn off or restart the pc i think
That happened to me once, luckily I still remember my info so I was able to login, I don't know why
happened since yesterday, 3 times already, it's fine if my pc is still open but the info will be deleted if i restart
maybe i should reinstall
that would fix it, if you havent done it yet iirc clearing the cache also fixes that
!faq pcclearcache
- Please, close both game and launcher.
- Press Windows + R, input
regedit. - In the opened window, please locate
\HKEY_CURRENT_USER\Software\miHoYo\Honkai Impact 3and delete it. - Press Windows + R, and input
%userprofile%\Appdata\LocalLow\miHoYo\in the opened window. Delete all the files in the Honkai Impact 3/3rd folder. - Restart your PC.
Do note that doing this will require you to login again. Linking account is highly recommended.
*also refer to system requirements:
#đtechnical-help message


reinstalling should fix it too since the uninstaller clears the cache but that should make the problem go away
still asking again on restarting your computer huh? thats weird
lemme see if i can find anything
ok try this message, just delete the one registry key but leave the rest there #đtechnical-help message
though do this after you've logged into the game but before you restart your pc
noice!
yeah sometimes, i used to think it was a regedit cleaner software causing it but turns out its just a buggy regedit key. (uncommon issue so i forget about the fix sometimes
)
can anyone pls help me? (it's HI3, but i opened my genshin to cover my wallpaper, lol)
have you already tried restarting your computer? and not by clicking restart but shutting it down, waiting a few seconds after its powered off and then turning it back on?
i've done it so many times T-T 
the fully shutting it off too? cuz sometimes restarting leaves things running in the background
if you have then try turning off memory integrity in the core isolation settings and try again (click on start > type "core isolation" to get to the core isolation settings)
if that doesnt help then make sure you dont have any aggressive process monitors like processmon or anything like that running, and maybe try setting bh3.exe from the games installation directory as an exception in your antivirus settings
and if your windows is doing something weird like being in test mode then turn that off
and if none of that helps, then contact CS and send them a screenshot of the error message, they should be able to know whats causing it from the error code number #how-to-contact-cs
thanks for the advice! i'll do it later (i got two games error here aaaa)
good luck!
helo, not sure where this should be asked so imma just put it here. is it possible to change the email of my acc? like iâm not gonna go back to 0 if i change it?
You can change your email on the account center
It's also available in-game
I donât know why this happened. Itâs been like this for a few days and I canât get in
something on your game got corrupted and the only know solution for that issue is to reinstall the game
if you play on steam, delete the bh3_Data folder on the game files before reinstalling
Ah. Thanks! 
Who has PE unlocked in Elysian Realm? I need to see if this bug I encountered is just me.
Anyone? This bug pretty much prevents me from completing Shallow Sequence with her. I don't want to report to Hoyoverse unless someone can reproduce it.
@fringe burrow you seem to be pretty good at the game, considering your role. Mind testing for me?
i cant test right this second but whats the bug? i'll check it out later
Setting Ulimate button to Y instead of RB (like it was before part 2 came out) on my XBOX controller makes me unable to switch forms on PE, and tapping only works when Ultimate CD is 0, but has the same effect as holding Ultimate, and makes PE only get on the horse temporarily to perform the ram that deals 2000% ATK worth of damage, then promptly goes back to on foot. Holding Ultimate doesn't do anything.
is it only PE or have you tested other valks?
So far I have only PE and HoS unlocked in ER with the 'hold for Ultimate' setup, but I'll test HoS now.
ok, i'll try them and a couple of others too if i get the same issue
Coralie worked properly, so I know it doesn't affect 'normal' Ultimates.
Yep, HoS is also broken in the same way. Can't switch weapons.
How are you using your controller? Via Bluetooth/adapter/USB?
I used HoS not long ago and didn't have any issue, and I used the old controller layout
i think (kinda tired so maybe i wasnt pressing it enough) it did the same to me, until i reset the keybindings to default and then set the ult to Y and the jump to RB and then it worked like normal. try that but if it keeps happening all i can say is that as of rn the game is working as intended when i set my xbox controller settings to the same as yours
It's a PDP XBOX Series Rematch controller (wired only), and it works perfectly fine on all other games.
Oh, so resetting settings and trying again works? If so, then it's still a bug and needs reported, but it can be worked around, luckily.
possibly, i am very tired so its also very possible that i mis remembered or didnt press the y button long enough, but i also couldnt reproduce it again after that even after restarting my pc entirely so im not so sure
i just know that i set it how you said yours is set to (i think) tested it and think it behaved the same as you described. reset it to default and did it again and it worked fine. then tried restarting my pc and it was still fine, reset it to default and restarted my pc again and then set it to how you set it to from the default and it still worked as intended so either the bug happened only once, or i did a mistake somewhere in the beginning
tried also setting the jump and ult buttons to something totally random and they also worked fine with other button settings so basically no matter what i tried i couldnt reproduce the bug after it was working
(just something to include if you report it )
I think I know the culprit. I have xpadder in the taskbar still active, and I think it was causing some jank. I'm going to disable it and try testing again. Give me a minute.
Yep, fixed it immediately. Nice. So a bad interaction between 2 different pieces of software. Can't fault Hoyoverse for being unable to test every possible interaction, after all.
Y Button was set to F4 key in xpadder, which was causing some jank with regards to recording the input.
mhmm and for me it could either be misremembering or tbh my controllers bluetooth adapter is a little janky sometimes so it could be that for me


it⌠didnât work
do you play the steam version or the regular version?
berrie

thats weird then though, uninstalling and reinstalling has fixed it for everyone before. did you run the uninstaller or just delete the game folder?
that might be why then, cuz the uninstaller (uninstalling through windows settings or running the uninstall.exe in the launcher folder) deletes both the game's cache and the files too. but since you deleted the files and it didnt work lets try deleting the cache and see if that fixes it, try these steps and then restart your pc afterwards and let me know how it goes
!faq pcclearcache
- Please, close both game and launcher.
- Press Windows + R, input
regedit. - In the opened window, please locate
\HKEY_CURRENT_USER\Software\miHoYo\Honkai Impact 3and delete it. - Press Windows + R, and input
%userprofile%\Appdata\LocalLow\miHoYo\in the opened window. Delete all the files in the Honkai Impact 3/3rd folder. - Restart your PC.
Do note that doing this will require you to login again. Linking account is highly recommended.
*also refer to system requirements:
#đtechnical-help message
in the regedit thing, make sure to delete the entire honkai impact 3rd folder
(it might not since i've had people try this before and it didnt work, but hopefully it works for you so you dont have to reinstall again)
hopefully it'll be fine though, you manually did half of what the uninstaller does
so this is just the other half

but yeah let me know if it works or not once you try 

No work

looks like you'll have to reinstall it then, make sure to go to the games installation folder and run the uninstall.exe or go to windows's "add or remove programs" settings and uninstall honkai from there. once its finished then redownload the launcher (or custom launcher) from one of these links #đtechnical-help message and install it, but fully uninstalling it and reinstalling it has fixed it for everyone so far so it should work
sorry that you have to redownload it twice
but i havent seen it fail yet doing the full uninstall/reinstall so it should work
day 4 of no cable internet... 
support still says they're gonna fix it today but I am really not trusting that 
hopefully they fix it soon
, i know that pain
I feel like I can guess which ISP that is lmao
well they all boil down to one specific name, which is what you're thinking of...
Are earwax tips good for cleaning dust off laptop?
I might need to clean it because I havenât for 3-4 years
What kind?
Iâm just gonna go in dry
Fair
I'd buy thermal paste while you're at it lmao
It's drier than a desert rn 100%
How do I remove it?
isopropyl alcohol is most commonly used
hand sanitiser work?
ehhhhh no
honestly if all you're doing is cleaning the shell, you don't need any liquid
it's better to dust everything with a heavy blow of air
I want to clean majority of the areas
you can either get a compressed air bottle or one of those thinges that blow air
The heat sink lol
and no a hair dryer won't do good lol
lol
altho I guess if you're really lazy you could try, but don't hold it in one place for too long
it kinda heats everything up
can easily unsolder something if not careful
doesn't look very dirty
could just blow it out
ideally you'd disassemble it, but without experience it's better not to
there are also places which clean electronics for a price
Poor camera quality lol
Just turn on cool mode on it 
Unless it's a VERY primitive one ig
never saw one like that lolol

guess I was using primitive ones
I think I haven't seen one without that outside of locker rooms and hotels
its been a long time that ive seen one without an air only mode either. mine that i got like 10 years ago has it. i still wouldnt use it though because id be worried about static ok back to bed for me
I've came to consult so uh.. I can't open honkai impact, I'm stuck at the tap anywhere to start the game after I tapped the screen it lags a bit then it repeats "tap anywhere to start the game".
First try the tap to enter issue link on this pin #đtechnical-help message
Aight ty!
If that doesn't help then it's a connection issue, try all the things in this pin #đtechnical-help message
Np and good luck! 
It works I'm really grateful!
Damn I sound like a bot, but anyways thanks I thought I have to reinstall hi3.
Lol you're fine, glad you got in though 
And don't worry, reinstalling is for a different issue 
@stoic reef it worked 
I'm glad it worked! Finally you can play now

Hello hello, may I ask if someone experience opening the game, then, it only opens up until the log-in screen, and when I tap the screen (cuz it says tap anywhere to open the game), it doesn't go to game, and instead it logs out my account, and the cycle repeats-
anyone know the remedy for that?
try the "tap to start" link in this pin, dont forget to restart your device afterwards and lemme know how it goes
#đtechnical-help message
I am trying the hkey thingy, just to clarify,
I need to delete the whole folder?
yup the whole folder, it just contains your saved login and settings info so you're not deleting any game files but that (plus the other folder in the later steps) should clear out whatevers bugged in the cache and while you will have to log in it should stay that way and let you in the game unless your issue is a connection issue which can sometimes cause it. but you will need to redo any changes you made to the settings like keybindings and graphics settings and so on
Noted noted,
I am now on the restart part, I would let you know if it worked. Thanks for the help. ~
ok thanks!
It worked, but I needed to redownload the basic assets- i waited 20 minutes for it to be downloaded- XD
thanks for the help. ~
i gotcha, glad you're in now!
Do you know maybe the reason why did it happened? Cuz back then, i do not encounter that kind of problem, that's the first time i encounter it- ~
well like i said earlier, its a bugged cache issue most likely. tried to log in with bugged credentials, couldnt so it prompted you to sign in manually since the saved credentials were not working
sometimes a connection issue will do that too since it cant log in with the saved credentials
ahhhh- i see. does force closing it, like alt-f4-ing affect that? ~
not that im aware of, but i dont know exactly what starts the issue. but plenty of people force close the game without issues so i doubt its that
Can u manage ur storage on the game to free up unessasary space on hi3?
I think u can i dont remember
yeah you can, its in ai chan phone > resources
What does it skim off any idea or not really?
mostly old chapter resources like audio/stage data
hays- I see. seems i got unlucky that it bugged out-
oh well, at-least it's fixed now. gonna do ER now- đ thanks again for the help. ~

if you changed the VO language then you can remove that too iirc
I just leave mine on cn
iirc global default is JP so check that too
but either way, in the menu it says all that can be removed and what it is
doesnt just say "removed x GB of data" it lets you pick and chose what things to get rid of
Cool ill check it out 30+gb is kinda a pain
it kinda depends on what is available for your carriers and budget and stuff, but as a general rule of thumb phones with a snapdragon 8 gen 1 or gen 2 chipset have good GPU's to go with them and will run the game decently for the foreseeable future. but they will be around 700 USD on average. a good cheap one on that range is for example a red magic 9.
but you can look at the recommended phone specs in the pins here and google "best phones with dimensity 8000 chip" for instance
say im working with 450ish dollars
what do you suggest me
hmm, hard to find a midrange phone for that price, i'll look more into budget options
do you have a carrier you need it to work with?
cuz not every phone will work with every carrier and all that
how to say it... i dont live in the us
i live in the middle east. and ya know how cheap the stuff is here
i mean i figured since you dont have the NA role. but i guess i wont factor in carrier compatability
wait
Maybe i can struck gold
I found 3 phones from some cash
and u tell me which is more worth it
that would be much easier yes
Redmi note 12 turbo 1tb/16 300$
samsung galaxy s21 ultra 256/12 450$
Galaxy Note 20 ultra 256/12 400$
the redmi note 12 turbo is a pretty good choice, has a good gpu too and stuff for the price
12 turbo it is then. thanks for ya time 
Not anymore for part 2 onwards(in my experience)
it defaults to cn now?
maybe its based on region or something because i cleanly reinstall the game every patch and so far i havent had to change it back to JP
It letâs you to default to the language you choose 
HI3rd English dub coming soon? 
maybe im misremembering but i dont remember it asking me to pick a language when first installing on pc :o
maybe i'll reinstall again and see if i get a prompt other than the download size 
tbh if they havent gone back and had mei's VA do the chapter that she didnt voice due to reasons i doubt they'll dub 120+ hours of dialogue 
eh why not i'll reinstall again and see if i get a default language prompt when first opening the game
though to double check, the redmi note 12 turbo is a chinese phone not really meant for global markets, looking into it more apparently theres 4 general disadvatages with using this:
1.4G and 5G Band signal will not always work in some countries
2.Phone must be unlocked to install Global device
3.there is a high chance that they will get a Fake Global OS by china seller , make it unable to unlock the bootloader
4.Google Pay / Banking apps will not work because Phone is Unlocked
apparently the global version is Pocophone F5 (Redmi Note 12 Turbo for Global market) so if you can find that then that would be much better for most likely the same price. if you cant then between the two other devices you mentioned the s21 is probably better in general, my s21+ runs the game fine on mid
@silver urchin
so i finished reinstalling the game and it didnt prompt me to pick a language when opening it. it defaulted the text to english (due to device settings being english) and the voice over was jp. were you talking about changing the voiceover to like CN in the settings affects the CG's as well? cuz yes thats true but it didnt prompt me ever to pick a language
oh? thanks for noting then.
ny the time of this message a new phone got a deal
Poco X6 pro
512/12 318$
that would run the game ok yeah
their gpu naming scheme confuses me a lot of the time but i know that it will run the game in the mid range of settings just fine 
I don't recommend F5 series, I'd consider the new F6 series
oh yeah? just poor quality or something?
but looks like they're settling for the x6 pro. but for future reference i'll refer the f6 series (i wish i knew more about the mobile market. its so dead in the usa that i have no first hand experience or second hand experience with it 
cuz most of the big carriers just shill apple/samsung and all the small carriers have a mix of that plus really budget phones that def cant handle a game like hi3 
The F5 is S7G2 and F5 Pro is S8G1
oh yeah that makes sense, the 8g1 is significantly better than teh 7g2 despite its overheating issues in the earlier models
guess what? still no internet
and they don't know now when it will be fixed, just say that they're "working on it"

left them a 1 star rating, I'm tired of it now
moving the goalposts ffs
kinda sucks that there are no better alternatives
its one thing to start with a not set timeframe, but another to promise a set deadline and then change it after the fact.
im sorry, wish you had choices 
this ISP connection quality is good, but their support sucks
yeah they didn't even change it, the auto voice still says they're expecting to fix it by yesterday 
and the actual customer service person doesn't know anything
as horrible as that is, thats kinda funny. but i dont doubt that they're just saying what they've been told but sucks that it hasnt been fixed yet
if they were willing to help and say they will contact someone, I wouldn't have left them a 1 star rating
but they just say I have to wait
for how long???
nobody knows
yeah 100% not their fault if that is the case, but I wouldn't know so
I'm working with what I am given
mhmm, wish they could give you any real info so you could set your expecations instead of being in waiting mode for days (at least i would be and it would suck) but i hope they surprise fix it today
i doubt they will but ya know, trying to be hopeful for you and all that lol
I get it, secrecy and all that, but at least give me some info about what happened, ofc no company would want to tell anything that would be perceived negatively but they could at least try to make up an excuse
I also sent them an email, cuz the actual engineer may answer
I remember chatting with one a while back, when I had to set up my router in a specific way and he was really nice and helped me
true, thankfully at my job i can tell employees why the internet is down but my personal ISP masks half of their projected short outages as "firmware updates"
hopefully an actual engineer answers it and doesnt mind telling you whats up with it
I am betting at electricity wiring problem
or worse, hardware got fried
cuz internet got down right after a short outage
yeah, going down right after a power outages smells like fried hardware to me. it wouldnt surprise me if they're just in line waiting on a replacement part or something like that
or waiting for some other company to fix the wiring or smth
that wouldn't be their problem if that other company is taking their sweet time tho
true that
how do i modify a parameter(idek what that means)
Is telling you to change any screen settings, save and try again
I think they talk about the in-game ones.
Just in case, did you send them a screenshot about your issue?
yes i sent them screenshot, imma try changing thanks
If you manage to solve the issue can you share the img to see what problem is fix with those steps 
where did you get that error? can you show a screenshot?
During the download of game sources
I think I needed to format the drive I was using to be different.
it was in FAT32, needed to change it to NTFS
you mean the download in the launcher? if that is the case, that could be the issue
if you get any problem again take a screenshot and send it here, if the screen have a "check details" button, click it before taking the ss
Itâs fixed I think
I want to ask something. Does playing any MHY game while using Android Studio interfere or trigger Anti-Cheat?
Like Android Studio has build in Emulator so
I don't think I've heard of anyone reporting that it did so idk. I'd recommend asking customer support. There's no harm in asking and they should know
But I do know Android emulators are not inherently bad with the game. I think they still have mumu on the official download page and it's an emulator
I just want to ask since I want to do code and let the game play in the background
Not to use the Emulator
Ah, now I'm curious how you'd play the game in the background? There's not many afk tasks or anything like that and your stamina regens at the same rate if you're online or offline
The code is so bad it takes 10 mins at a time to execute
Sry, didnt specify letting HSR playing in the background
Oh, Im not sure at all then tbh. This is the hi3 server and I don't know the technicals of hsr. Still shouldn't hurt to ask the hsr customer support to clarify 
Idk but I don't think anything would happen 
question
got invited to "grayscale testing" for the hoyo launcher hting on the genshin client
i know for 7.4 beta CN also had it for honkai itself
CN live has it already too
anyone know how exactly does it work? Will it detect all game installs once its updated?
cuz the popup said that i can still use hte old launcher
it does detect the game install yes
which games currently are supported on global?
beside genshin
also once it fully goes live will all launchers evnetually be forced on that?
idk I haven't installed global hoyoplay yet
if it only has GI in the launcher then it only supports GI for now
yes, except Epic/Google
but for now old launchers can still be used
yeah i guess you cant really have that laucnher on android
that game is made by a completely different company with different systems
so tl:dr eventually hoyoplay will be mandatory?
please don't take it as an example
HoYoLAB is the community forum for Genshin Impact and Honkai Impact 3rd, with official information about game events, perks, fan art, and other exciting content.
can check this for more info
ah neat thanks
cuz i did some googling and nothing returns outside the beta post from 7.4 on honkai
so if i read correctly
rn onyl genshin is most liekly avaialble
and it wont affect launching other games till those also recieve hoyoplay?
yes
gotcha thanks
since its still "testing phase"
id jsut wait it out till its full release
yea they're still releasing it
i assume whenver its available ill get a similar popup
ye
thanks for the info i wont rush the genshin one
I actually wonder how they're gonna handle that
till at least 1 more game is available
like, if one already installed HoYoPlay from GI, then it becomes available for HI3
will it also download it, even tho it's already downloaded? gonna wait and see ig
yeah i ownder that cuz
the Q/A link you gave me
the iamges show the other games too
as if they are available
dotn think i heard anything regarding star rail either
i assume the launcher will probably detect an existing hoyoplay installation?
and just open that
but yeah ill just wait till1 more game is avaialble
to justfy icon removal for at least 2 games
lul
do you login wiht your hoyo account on the launcher itself ala steam? or its just littearly a launcher
just a launcher
so does it install itself in game folder itself? Or do i need to point it to a separate folder for example?
if you have the launcher you can try installing it and see
but it installs to program files like any other program by default
hopefully it allows custom install
ofc you can change the path
the functionality is literally the same as the old launcher
but it just manages multiple games
there's nothing else
do we know when honkai one will launch? because i could almost swear the first info about it apeparead for honkai itself not genshin?
np
Just a quick question, what is the ID role for?
in discord? probably the indonesia role
yes it is indonesia
what this means that i alredy used the code and got rewards ?
What happens when you are banned, do you leave the Server?, can you immediately return?, is muting a person different from banning?
Muting is different from banning, yes
If you're muted you can't send messages and stuff but you still can read them
Yes, you do leave when you're banned, and no, you can't return, otherwise what's the point 
hi luna
hyd good
when banned, yes you're kicked from the server. You can try for an appeal to return, no guarantees it'll be successful.
Being muted is basically what Teammate said.
It didnt woek
that was missing the general data
i think i uninstalled it on my other pc
The one that it would be on
Oh hi it's been a while 
If none of that stuff to find your uid or auto log you in worked then there's nothing that can be done other than trying different random logins in the hoyolab and see if you can find your account in the battle Chronicles there. But there's not much we can do if you've forgotten your login info and didn't write down your uid or anything like that. I hope you find it but there's not much we can help with if your can't remember the login. I think your best hope is to try to find your uid either through some old screenshots or friends in the game that can look up your uid in their friends profile.
I guess one thing is if sometime in the last 10 months or so since you last played if you've had to contact customer support for an account recovery or account hacked problem for a different game on the same hoyoverse that would be a hint but other than that I've already given you an the tricks and advice we have to help you remember or find your old account. Might need to try starting over tbh, leveling up is much faster than it used to be it takes new players ab average if just 2-4 weeks to hit level 80 in this game now on a new account with the starter manual
Hi hi breath hope you're good too 
What is the difference between #âgeneral-chat & #off-topic-discussion ???
In general chat u just chat, cant send gifs, img, and more iirc
they have an overlap for sure, but technically according to the channel description general chat is for general discussion and off topic is unrelated images. but people use both interchangably. i guess off topic is where i direct people to in the help channels that are being off topic 
general chat is available for peeps who didn't take the Captain role
and is restricted in terms that you can't send media there
but now with onboarding I'm not sure if it's still relevant
ah that makes sense
how do increase video quality for cutscenes?
unfortunately you cant, they're at a fixed resolution, it gets better later on in the game but if you want to try, you can try the CN VO cg's in the pins, they're a bit higher quality but otherwise they'll get higher quality over time
that's just running it as on Windows PC
oh
Seeing âoh thatâs just running it on windows PCâ kinda just hit me like a wall
Iâve been trying to run Honkai impact ever since it took up all my space on my phone.
so finally being able to play it again on a (legit just a school laptop I bought) was the best thing
its still runnable tho so its nice that you got it to do that! bootcamp is essentially just a windows emulator but if it works it works 
end result is you get to play on that computer
I feel like hot shit now
maybe go see a doctor for help with that 


Is the #wiki-consult only for weap & stig search?
also shows valk info too iirc

so, ive been not playing this game for like 6 month (or more maybe) and i just redownload it and trying to play it again today. my problem is when im using the same account as the last time i played this game, everything in my account is gone. where can i report this and probs getting back my account data?
do you have a server selection in the upper right corner of your login screen?
like americas/europe??









