#🔌technical-help
1 messages · Page 64 of 1
wat
nvm i cant hear shit
optical sounds like a virtual audio device, im sus
And I'm master of space management xd
how many gamers r in ur house
nvm its not even appearing here
dude that monitor placement on 2nd pic
pls fix it
tbh, making the msg/pins look good is is what i do on servers where im a mod 
scroll down
not even saying anything about the cables
still more
real talk you're great at formatting im a little jelly
why hello
haha it's tiny bit better now, those are from a year ago when i moved
nah not working

i just lack on writing eng correctly so most of the time, they give me the plain text first 
how dare my headset make noises when it gets plugged in then stop
honestly not sure what else to try
i just wont bother
if you wanna keep trying i have an idea
the "station" on the left is my work setup
smh no hipster ultrabook and dock
try downloading realtek audio control (looks like its not available on the microsoft store so try getting it from here, this site is ok) https://www.majorgeeks.com/files/details/realtek_audio_control.html and then follow the guide related to the realtek audio console in here https://www.asus.com/us/support/FAQ/1049839


if that doesnt work then it could be a deeper windows thing, open a command prompt as admin and run sfc /scannow to scan all your windows system files and fix any corrupted ones
oh also this goes without saying but make sure your headphones are connected to the green hole in the back
its available to my microsoft store
wait what
i dont plug them into the front?
you could, but it also might be not connected to the motherboard
oh nice! nvm then get it from microsoft. it wasnt showing up in mine.
the front panel holes are in general less reliable than the back ones but the green hole in the back is speaker out
try the back first
oke.
have to connect a jumper on the motherboard to get the front panel to work and half the time builders either dont put it in or put it in wrong so various things on teh front panel dont work
on my mobo "audio console" if i dont select what i connect (headphone/speaker/sub...) its not going to show on windows

oh i was going to say your english is better than half the people i meet IRL and i live in the usa so you're doing fine 
oh apparently its not on their anymore
oh well, can get it from majorgeeks assuming plugging it in the back doesnt work
is easy but if i miss the notification i need to search for the program, wait to load, select, apply... a pain to do that just to connect the headphones (that why i have a usb ones
)
clicking the download button on the site takes me to the store?
and no plugging it in the back changes nothing
oh yeah it does, huh weird, but it still takes you to the right spot in the microsoft store to download it so you can still get it (just tested on mine)
were there any changes to output devices when you plugged headphones?
i was downloading it. then it said there was a problem
like in here
just the same as shown there
rip, yeah it looks like its discontinued software. sorry thats not gonna be an option. if i think of anything else to try can i ping you?
ofc you can
i assume this whole problem is also why some of my games i just cant hear behind me at all?
okie, one thing you can also try is in that same guide i linked you (the second link) theres a part of where to check in the bios for the audio controller
and yeah most likely. your computers a bit of a frankenstein so i think the onboard audio drivers dont work cuz they're all for win 10 but you have win 11. the reason the controller works is because the audio is going through the usb for your controller
gib morbius pic plz
also while we're in this rabbit hole, im curious if your honkai is still freezing
oh right
loading it up as we speak
xFate artwork
thanks
what headset and motherboard you using btw
also as a nuclear option to fix everything, if you uninstall windows 11 and install window 10 everything should start magically working tbh
idk how to do that
alongside valorant btw
but i'd rather try other things first
3 different headsets and sabertooth 990fx r2.0. their issue is that their mobo isnt compatible with windows 11 yet they have it anyways somehow so i suspect their win 10 onboard audio drivers are 💀
not to sure. i dont have to good of a memory to remember small things like that lol.
i mianly use 1/3 of the headsets ofc
lmao first issue on the supprot site kek
thats the link i sent them but we've tried everything outside of the bios audio controller part
did you try manually installing the drivers ?
yup
i dont really feel like doing that option since i need to find my other mouse to go into bois and i dont feel like it
fair enough. for future stuffs if you get a usb headset it should work np
not all usb ones, but the usb headset that has its own controller
should work regardless
also honkai is freezing up when i get to the spot it started freezing up on earlier
^
it dosent freeze before i get to the specific area

ok so next thing to try is at the login screen click the red repair icon in the bottom left and check for broken assets (no need to delete, just check)
the motherboard is from like 2012 
seems legit
i wonder why it has a 5500xt LOL
btw that's not really a thing, there's not much of a difference from 10 to 11 some drivers that works on 10 will work regardless on 11
right but their cpu and mobo doesnt even support win 11 so there has to be some conflict there right?
like i know the drivers are backwards compatible to a certain extent but if the mobo isnt even compatible it could be conflicting somewhere
ive got the solution/sarcasm
i dont think so imo
no broken assets found
then the manual driver update should have fixed it, they tried both front and back panels with multiple headsets so it shouldnt be a hardware issue
we tried everything 
then yeah unfortunately the new fix is to reinstall the game, some internal game logic is broke and we've eliminated your windows/drivers causing it and the repair isnt finding it either
sometime its the only thing that works 
should i see what happens if i go theu the part that causes it?
you can try yeah, its probably just that one stage
it could be the motherboard controller thing mentioned on asus site, but on the other hand i'd suggest some auto driver installing software like Obit driver booster (the free trial version is enough), as there could be a driver updates for the audio controller that is not added in the mobo site since its from 2012
i mean could try just realek driver for win 11 yeah
its being good this time round
also this sound stupid but did you make sure to insert the 3.5 audio jack in the right port
ofc i did haha
do you have realtek hd manager somewhere in the control panel or start menu?
ok hopefully it'll stay that way, usually stuff like that is just the one stage but if it keeps happening to others then yeah try reinstall
no
try this
Well what?? 🗿Btw im suffering with this no internet secured since yesterday, many videos didn't help me though
Anyone have some ideas to deal with this
https://support.microsoft.com/en-us/windows/change-tcp-ip-settings-bd0a07af-15f5-cd6a-363f-ca2b6f391ace
enable the dhcp settings if you did not setup static ip's
Learn how to change the IP address or DNS settings for Windows PCs on your network.
Well apart of updating lan wireless card or reset network, cause im already try both of them
blag
?
you should install each one manually with the update button on the right
k
any other devices work?
installing multiple one together require purchasing the app
Only my laptop, other works fine
you tried the link i gave ?
o so its definitely a laptop issue
Well i set both of them auto dhcp
damn.
ok so what i want u to do is like
login to ur router control panel or some shit
i wanna see if ur router sees ur pc at all
r u familiar with how?
still same issue ?
your router is playing some pranks
it could be that your laptop does not support wifi 6 or some shit
well their phone hotspot also doesnt work
ah wait right
so im not trying to fix the router but im trying to see what th the router sees
if that makes sense
if it sees it at all
Yeah definitely but thing is disabling ipv6 also not solve the problem
It support but idk what's the problem
what happens if u try to go to your link local ip address such that xx.xx.xx.1 (the xs are the rest of it)
It all started when there is some minor windows update
on both your computer and a phone connected to the same network
have you tried time tested method of turning it off and on again yet?
Wait I'll try that
Even im uninstall and reinstall same result though
And yeah this is using latest ver
I'm not sure we're on the same page, i meant turning off the power for router and / or access point
That one have auto and set manually? Also tried that one
you can try manual setting up a static ip but thats like not easy 
Already do it but default gateway is empty 🗿
what happens if you open a web browser and go to x.x.x.1 as the web address (the x's being the first part of your ipv4 address like 10.0.0.1 for example)
what if you manually set it up you enter the gateway yourself 
yea this is what i wss badly trying to explain LMAO
also try arp -a and see if anything shows up
any other devices
im trying to see wth ur computer sees
Oh so how im going to do that, using my laptop?
just open a web browser and in the web address bar type the x.x.x.1 (replace the x's with the first part of your ipv4 address that you saw in the command prompt)
try on both laptop and phone ig
Well im just not familiar with all this thing, just started yesterday
Oh alright
so like in command prompt if it said your ipv4 address was 120.0.0.200 then type 120.0.0.1
yea
it should hopefully take you to your routers login page
they’ve gotten more creative than admin and password these days or something, right? now it’s on the router?

like the default login details
if it does try logging in (might have to use your internet service provider username/password of the router might have it on a sticker on it. if you cant find either then google your router model and then 'admin login' so like 'comcast routerxyz admin login'
admin password

thats what it used to be for ages even in the mid 2010's lol
while they try that even the #🔌technical-help channel can’t avoid “is she good”
lmao i use arch btw
thats one hell of an interface tho (i'll leave it at that)
“is she good” is a help channel staple
is it good, proceed to show windows 10 ready sticker on the laptop
Im already use that ip address display from my laptop ipconfig and search by my phone
im meant to install one of these?
Replacing the last one with 1 right?
yes
yup
did you install the drivers from driver booster ?
why do you have DriverEasy installed 
i dwonloaded it. i pressed to install it and it took me here
ow
i used that
its subnet 255.255.0.0 so
ehh forget it i cba anymore lol
seems like its having a stroke
ah yeah, try that if you dont mind ^ that could work
i didnt even notice that 
this happened after an update, right?
to copy the relevant part:
power off the machines getting the 169.254.x.x addresses and keep them powered off.
Now, unplug the power from your wireless router and wait two minutes with the electrical power disconnected and then plug it back in and let it power up.
Wait five minutes and now start up the machine with the issue.
Check the IP assignment on the device connected to the router now and see if things are back to normal.
Same thing btw
and see if this is a known issue
Can't be reached
because it happened after an update
then yeah try that last thing i said and let us know if that works
The machines you meant both of modem and router or smth?
yup, first your computer and phone then the router and wait for two minutes then plug the router back in
then wait 5 minutes and turn on both your phone and laptop
and maybe profit? 
do that then see if ipconfig is actually different this time lol
they were lost in the war
hannah montana linux has won
imagine he lost connection on phone aswell 
Hahaha im good, btw check through cmd rigg
Right
blah
Well only the laptop
this is a huge stretch but
can you go into device manager and find your network adapter and show me what adapter it is
can you try usb tethering from your phone ?
And i guess its not router only, cause using mobile data, hotspot from my phone also resulting the same thing
Did that yesterday
find this program
show me network adapters
this is a really big stretch. but it did happen after an update
maybe uninstall the driver and install it again with usb tether from mobile or a wired lan connection
If it happened right after a Windows update you could try removing the update too https://support.microsoft.com/en-us/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0
yea that’s what i was thinking
except just reverting the driver
xD
cause theres legit nothing else i can think of.
though then again a faulty windows update wouldnt affect the mobile phone which is having the same issue
oh yeah if the mobile phone connects to wifi just fine then can still try removing the windows update
Btw whether im using wifi, tethering mobile data from phone to laptop, same problem occurred
I'll check this later
revert the update i think
and your phone connects to wifi just fine right? if so then yeah can try reverting the update
im trying to find known issues
The only solid reason is since the update these happened
mhmm, thats why i think maybe uninstalling that update might fix it
nop i digged and i found a 2022 issue that didn’t show itself the same way
Well i cant uninstall it so not able to revert back
it doesnt show up in the update history?
Its just a cumulative update like usual i done before
Hey all, got an odd issue I have been troubleshooting for months now. Tempted to warranty the laptop but tbh it will be hard because idk what to tell them is the problem exactly if the issue really is hardware or if they will really be able to fix it. So here’s the issue, the wifi is super unreliable. Sometimes it will connect to my wifi fine, w...
Strange
rando unanswered prompt thats similar issue
maybe manually install an older version of the driver?
and you clicked on unisntall updates at the top right? should see a screen like this after you do
just right click the latest ones and unisntall them
https://www.reddit.com/r/ASUSROG/comments/zwonvl/media_tek_wifi_6_mt7921_yes_that_one_driver/ if that doesnt work i just found this btw
3 votes and 6 comments so far on Reddit
dk which laptop u have
but seems like a documented issue
well there we go

maybe try downloading an earlier version of the driver like they did
or join the linux masterrace
i hate to say it but u do not go to linux and expect ur wifi to work
half the time it is supremely annoying
and i use linux
well yea if ur wifi adapter has good kernel support
not a guarantee
its been iffy for me
unfortunatley i cant recommend linux to any in here since hi3 wont run on it 
i dual boot
same
fair but if your solution to no internet is using linux then that cant get you into honkai 
across the devices ive used ive had - some be mediocre- some be perfect - some not work
it can work but lets not talk about how 
it has a high chance of triggering the anti cheat and possible ban so yeah please dont talk about it 
donest playing on linux get you temp ban or was it only for GI and HSR?
it does
virtual machine triggers anti cheat and if you get around that and it catches it then bonk time
its kinda annoying bc i dont want to install windows on my steam deck
or set up dual boot LOL
just get ally :^)
the only reason for my windows 11 dual boot is honkai and valorant otherwise i yeet this shit out
i like steamos thats why i keep it
tbh i dont recommend it anyways. hi3 was designed around directx and normal hardware, steam decks proprietary hardware "works" but it has performance issues due to the extra few steps it has to take and no optimization not always but its been reported
i have an iphone 13 pro and ipad but i hate dealing w storage and hate playing touchscreen
does this game have controller support on ios
sure does
yes
i ran honkai on mac for quite some time before the directx support even tho ( it was mobile version )
only ios tho, not android
poor andro peeps
ios version?
i have an ipad so thatd actually be serviceable during travel
yes
well thats not the pc version so no directx involved 
m1 ipad
kek i upgraded from air to pro to be able to play all 3 games
i lacked forsight back then to immediately get 256
yes but its technically running on the mac directly ( no gameloop or these things involved)
yes
gotcha
sideloading
mhmm, apple is compatible like that. i wonder if it still has performance issues or if your mac was just lucky like that
well thats just a special case of literally designed compatibility
except not by mihoyo LOL
it actually ran pretty decent but you might get some heating issues if Air version
also probably depends on the model
m1 cpus r nutty id believe it
but officially i have to say mac isnt supported cuz well its not supported 
esp on a version that has to run on iphone anyways
there's playcover now that does the sideload for you so its kinda easy and supported on m1 and m2
m1 or m2, perfo is great, but newer areas (or 120fps in other hoyogames) overheats quicker than i anticipated https://cdn.discordapp.com/emojis/942760487114899508.webp?size=48&name=Sadge&quality=lossless
I epxected too much from a mobile device
use some external fan case for it
nowadays you can take your ultra thin air and keep it from not turning into the surface of the sun by expanding its width by 10000% and strapping it to a box fan 
anyways imagine not being a plushie connoiseur
heh, doesnt one of rog phones have active cooling addon/
if ppl wanna talk linux i gotta show crochet tux
damn linux plushie smh you're way supperior
pls stay on topic, if discussing non honkai related things please take it to #off-topic-discussion
do you think i can get away with my intel hd 730 on the game engine update 

its doing fine rn stabel 60 fps
me on laptops fr tho i never like dealing w laptops w dedicated gpu
i might get a used rx 580 or something i dont want to overkill since i only play honkai and valorant
its a pc
o
i built it myself like 1 month ago
honestly? completely unknown. all we know about the engine update is that graphics demo which we have no idea if its even optimized at all or if its crazy optimized and runs better than old (duct taped) engine. all i can do is pray and hope and pray some more that it does not quadruple the requirements otherwise it'll be a really busy 4 months in here
emoting to angry captains
i have a 1440p monitor but you know how horrified i was when 1080ti lagged in elysian everlasting
like why
that's a big oof
like ik its old but why
cuz EE is on par with APHO 2 graphics wise which is about 200% more graphically demanding than the rest of the game (not counting newer openworld maps) and so it just hits older gpus on above 720p resolutions hard
just opening apho2 or EE made my gpu% jump from about 30% to about 75% every time on 1080p
its the elysia chapter
ER is much better than EE
but i have settings set to low
er is fine
i have 6900xt and it cannot keep up over 60 fps in apho2 on ultrawide, but that was experiment with all the settings cranked up to max, and let's be honest this game isnt greatly optimized, especially in newer areas, the salt snow city, elysium everlasting, this green place where you meet new husk, atra is there too
unless you have some valks that are super effect spammy its nowhere near EE
honestly i barely play anything other than honkai these days but like every time i think about that im glad i have a 6800xt because god.
i just want to run 1440p120.
wtf even 6900xt cant handle it lol
salt snow city wasnt that bad for me
but EE was a lagfest
and the jump input takes forever! it feels awful
on all these rando story open worlds
so the reason for that is the rendering accuracy setting, dont set it to max. it basically uses 2.5 sampling which is bonkers and since most users cannot even get close to that its not very optimized so the only cards that i know of that can run the game well on 1080p with rendering accuracy set to very high is a 4080 or better
salt snow city wasnt open world so it was much more forgiving than EE or kolosten or the moon for instance
yeah kolosten is where it starts, but compared to the others its not that bad
moon didnt lag too hard for me for some reason
just for funises
but ee was unreasonable
maybe amd support is shet
hopefully new engine gives better support
well it is first and foremost a mobile game. most of their users still are on mobile so the pc port gets secondary priority if i had to guess
at least where it actually matters (abyss), 1440p120 runs like a champ
on 6800xt
so idc
mhmm, abyss is small map wise and doesnt have the newer rendering stuff so only lag on that is usually due to modern valks with spammy effects not working well on older hardware (but then again thats usually for every stage)
honestly im too traumatized from using a 1080ti on linux
to ever consider buying an nvidia gpu in the near future
mainly bc i dont use the stuff that’s important to many ppl
nvidia has better support
but amd is better cost margins
amd is better at everything non RTX on related
I went with High and I'm good in general
you know what i want from my graphics card
to be able to use wayland

which is apparently a big ask with nvidia
yeah high is fine, just very high is like going from 60 to warp speed so its a huuuuuge difference 
yo i recently adapted wayland intel igpu ftw
lmao yea
idk the current state of nvidia wayland
but with my 1080ti? SOFTWARE RENDERING

you see why im traumatized
understandable
pogger
anyways yeah. sorry nvidia for being like best for most ppl including having cuda which is very important for compute but i am scarred for life
i do love watching my computer run at literal 1fps on portal rtx tho
anyways: new engine honkai rtx enabled for real?? not clickbait /j
Update : no change, well i gotta rest now btw thank you for all tips you guys shared. I'll continue some times
ow

Gotta download honkai back in my phone hshs
just connect with ethernet 

so a few things you can try when you're ready to try more
- if possible try ethernet, if not possible thats fine.
- run command prompt as admin (click start and type cmd and right click it and click run as administrator. Once its open type sfc /scannow and then hit enter to try and scan/repair any broken windows system files.
- last option if nothing else works and you just are at the giving up point is to reset your windows (basically its reinstalling windows but keeps your documents/pictures, etc though you'll have to reinstall any programs. personally i recommend doing this every 2-3 years to keep your computer running smooth but thats just me) https://support.microsoft.com/en-us/windows/give-your-pc-a-fresh-start-0ef73740-b927-549b-b7c9-e6f2b48d275e#:~:text=To reset your PC%2C go to Start > Settings > Update,Restore preinstalled apps%3F to No.
reinstalling windows is a yearly endeavor for me 4 some reason

i also run dual boot though so LOL
well its not bad for windows to do that even every year so 
i do it scorched earth tho LMAO
i am chaos 
back up shit i actually cared about and then bye bye
Holy shit bro, I am literally drowning
Therefore...
No updates till next week I'm sorry
Hey
Well
I logged in with the same email , but my progress is gone
Does that guide fix that
That means your HI3 account is not linked to that HoYoverse account you just logged in with.
Yes.
Ok
Im already confused , because when i click retrieve account it shows me my emails , and if i click one it just gives me this error
Before the error it asks me for some permission which i agree to , but then error
That is helpful
It says email isn't registered if i enter one
Weirdly the low level account it gave me is showing up in hoyolab app
Another problem , i dont remember which email the account had since it can be one of two
Yeah, you logged in with your HoYoverse account, creating a new Honkai account. Therefore it's showing that.
I don't think that's a valid username, min. number of chars should be 5 or 6 iirc.
Can't check anymore, old site is no more.
It was my name tho
That's in-game nickname.
I dont have a screenshot of the rest of the profile , i already checked
That is not your login info. As it is not unique, any player can have Pixl as their in-game nickname.
How do i get the login info if i only have that screenshot
i tried another email and it just kicked me into the starting tutorial
You don't, you're not supposed to acquire an account's login info from in-game screenshots.
I believe it's better for you to contact CS as you are unsure of your username/email.
Alright
Provide them with your possible usernames/emails, see if they can find.
Kk
Do you have your UID btw?
!faq iguid
some other places in-game as well such as Abyss and whatnot
Ill go through some stuff then before contacting customer support
Didn't find anything that had the uid on it
what are the differences between the vanilla launchers for pc and the betterhi3launcher
How long does it normally take for customer support to answer
betterhi3launcher gives you additional settings tweaks such as custom resolution / fps etc
and people dont get bans for using it?
i never used the normal launcher tbh so i forgor what it has
no
No, these don't affect the game.
hello bestgirl slothy
Tampering with core game files etc., that will lead to account suspension, these launchers don't do that.
oh no hes writing the essay :runfast:
Normally within a day, can't guarantee tho as:
- It is currently 00:02 GMT+8, it sleepy time.
- It is the weekend.
But surely you'll get a reply by Monday.
Alr ty
no i was SEA at some points
???
SyPeach
I remember you being NA blue wtf
na has best color out there
no spoonfeeding, only forkstabbing.
Hi Ai-chan with best colour
UK accent detected opinion rejected
still not USA, u high for using color instead of colour
no offense tho uk accent is cool
or is your region an exception
it is used as color in Flutter so i am used to using that
You're coding that's different mate
true but doing that for 8 hours a day you get used to it
screams in UK when colour not work in code
Sweetie, I'm doing my degree in AI
my region use couleur
as they talk french and arabic 
that's cool i am willing to do my masters in AI in German soon
how to get this? i already 600+ day
oh, im so dumb eheheheheh
thaknsss
Horb keeps glitching for me in elysian realm
Sometimes when I go into the 2nd wave of enemies she just disappears and it freezes
Is it possible to unlink your HI3 account and relink it to another?(hoyoverse acount)
Not possible, best you can do is change the login info like email address but that'll affect any other game on that hoyoverse account too and isn't really unlinking anything. If the hi3 account you want to unlink and relink though was stolen or hacked or otherwise inaccessible then you can email customer support about it to start account recovery process #how-to-contact-cs
But if your rerolling and wanted to get the new account on your main hoyoverse then yeah it just isn't possible, game accounts are bound to their hoyoverse account
you can reroll by using facebook login and unlink the account if you want to startover then lafter you done link it with your main email
That's just removing the login method, not actually unlinking anything. Also quick question how long ago did you last try that?
like 2 weeks ago
Huh I guess it doesn't affect Facebook accounts then. Recently it won't let you unlink the last login method if you don't have an email linked
also when you start a "fresh" account by using login with facebook it does not link it to an email
but you can remove the app from facebook itself

Uffff too many msgs...
And ty, videogames teach me what I know 
I had eng class on school... But in all those years we never pass the "introduction" (public school moment
)
Not rerolling back when they made us link hi3 with the hoyoverse account something messed up
Yup, still not possible to link to other hoyoverse accounts tho so rip
Can you access your old account?
wait fr, i will try again now holdup
yep
If a game account is bound to a hoyoverse account you cannot move it to another hoyoverse account
the two diffrent acount are under the same email
but one is the email as a login
and the other as a linked email
but they are both the sma emeial
Is the login email the Google login icon?
yep
no no you understand wrong, by removing it from fb and logging in using the same facebook account you get a new hoyoverse account
i will test it again for science
So the Google account login is separate from the email login, it's possible to have the Google account for one account and the same "email" as email login for different account if that makes sense
is there a way to fix this?
Yes I know. You misunderstood me, if you're wanting to move your honkai account from hoyoverse account A to hoyoverse account B that is not possible. You can change the logins but they are still gonna be on separate hoyoverse accounts
Yes but a quick question, on your main email login, is there any other hoyoverse games on that account that you use like genshin or HSR?
I know that lol that's why I agreed and then complained that it's not possible to move accounts since that's what nuggets trying to do
nugget
Your Gmail or your Google account?
uh
im dumb
the one that use my email as the login is the one with Hi3
the one linked to my gmail is HSR and GI
gotcha 
So like your honkai is in your Google account, the Google login and the Gmail address and password is your HSR and genshin right?
uh
So like genshin takes your Gmail and a password
yes
While honkai takes the Google icon button on phone right?
I wouldn't be able to see it rn but a quick question, how do you log into honkai? Do you type an email address and password or if not then what button do you click on?
type in my email and password
And it's the same email and password as genshin right?
both are the same
Then do me a quick favor, can you go to hoyolab.com and login with your genshin login
ok
And then once you've done that go to the honkai battle chronicles and see if you see your old account
And also check genshins battle chronicles and see if your genshin account shows up
Can you log out of hoyolab and then log in with your honkai account and check the battle chronicles again?
Cuz there's something really weird going on here
Lots of things could cause that
but try
- Leave the ER, close game, restart device, open game and try again.
- At the login screen click the red repair icon at the bottom left and check assets.
- If you have the Internet for it you can try deleting assets and redownloading them but it'll be like a 10-15GB download.
- If none of that works you can try contacting customer support #how-to-contact-cs and report it (can also try reinstalling the game but that's a lot of downloading)
@deep jetty When you login to honkai.
do you type in this screen or you click first on the Google icon at the bottom and then type?
ok
so
the login wasn't my email
sorry my memory bad
it's Leslie
but it's linked to my gmail
wait thats not it
that's the wrong acount
If you can login, you can just go to your profile » user center, in there check what email or 3rd party is linked (in censored form)
email is liked to my gmail
that i remeber
oh hec
it's liked to another gmail
linked*
sorry
my brain doesn't work well
Probably misremembering from old honkai account and not the new hoyoverse account
But circling back to your original question, it looks like honkai is in a separate hoyoverse from genshin and HSR. Long story short you can't have all three of those on the same login it's not possible 
You can change the email for one of the hoyoverse accounts but yeah cannot have all the games use the same login 
I had you check all that cuz I thought there might be a slim chance that it was all in the same hoyoverse account and you could just be fine but game accounts are bound to their hoyoverse accounts and there's no way to move, merge, or change them. It's an anti hacker measure
should i just start over
The best you can do is change the linked email for one of the hoyoverse accounts but you can't have two hoyoverse accounts use the same email to login
I mean that account is old and has a bunch of stuff on it right and you can still login. It's up to you if you'd rather lose all that progress just to have it be on the same email as genshin and HSR
Personally I'd just get used to the two logins instead of starting my whole account over from the beginning but that's just my personal preference
One thing you can do if you want is to have one account with the email login, and the other one link it with the Google account (only can be link on mobile) that way you kinda will had both on the "same email" just need to remember on what you use the "Google logo"
then this whole thing would'eve never happend
You can still use Google play to login, might have to unlink the Google play from your genshin account and then link it to your honkai account
Yes, but you need to login first to your account and then link, if you login directly it will create a new account
On mobile yes. It's that Google icon that iho sent you a picture of a few minutes ago?
hold up
Before you try logging into the game first make sure what hoyoverse account you're Google login is on
iho I hope you're free I gotta brb for a little bit
Okay so, you have 2 hyv account, on the one with GI, same question that before, how do you login on GI typing here or using the Google logo? #🔌technical-help message
The UI will be a little different
No I ask just on GI, how do you login?
Typing on the hyv popup or you click on the Google logo?
let me log out and then log back in and see
i type in my gmail and then my passworld
then do the funky slide thing
Okay so you login typing on the popup, never touch the Google icon
About all of the games, do you play on PC and/or android?
both
Okay, so one thing you can do to have them on kinda the "same email" is to one have it using the email/password (that is GI for what you said before) and the other link it to Google account so you can use the button on the login screen.
You need to keep in mind that both HYV account are going to still be separated.
Do you want me to guide you how to do that our you will be okay with just 2 different email?
i guess it'll have to be sepreat
it's just dumb how my HI3 account used to be linked to my google play acount A
and now it isn't
It's because you didn't link it correctly when you did the HYV migration, and I can tell you are not the only one
Well see the good side, you still have access to the game, in other games I had (mostly MMO), when they change the account login system, the old account just got deleted 
You still had the option that if you only what to have 1 account you can just start again.
like if you what to keep hi3 one, you restart on GI/HSR/TOT....
Or vice versa
i just got kafka
WRY
am i going to delete my acount with those summer skins from so long ago?
okie im back
i would not recommend that, a lot of the old old summer skins cannot be gotten again and asuka cannot be gotten again either, that account has really rare stuff
ok
You can get almost everything except EVA stuff, but obviously it will cost you materials/crystals
what about genshin collab stuff?
some of the old old outfits cant be gotten again either, but those are super old stuff so not many played back then
fischl is farmable
oh
whelp
this has me thinking i have OCD
it's just this small thing
login details
but it's been bugging me everyday
maybe, but yeah its unfortunate but hoyoverse does have a lot of anti account stealing/anti hacking measures which can make life hard for players sometimes
they really should have done something about that poor migration
thanks for the help luna and fox
i mean they had an in game linking event for like 3 months before hand and had multiple things in the news section when you first login with a linked guide but many players dont pay attention to the news page when they first get in 
^me
They come back but in limited events, so it can take months/yrs to show again, and tbh most of the time as those cupon ones, so you will need to spend money or save the little coupons you get as f2p,
the only that I didn't see come back was the kleeri kleeri and obviously the EVA
pft
Like the senti one that is now available again, I don't remember when was the lass time was available 
yee i know those ones you're talking about. i have most of em cuz im a collector. they were before i played so i forget what exactly they were but i thought there was some more risque wedding outfits or something along those lines ~~i forgor exactly, probably misremembering anyways
~~
Yeah I see those show up as those coupons ones , but if you don't read the "news" you probably never knew when they come back
But use money to get those...
I better wait
as a bottom of the barrel scraper f2p deal hunter collector i look at all the stores all the time
plus news is important at least for skimming through i'll never be convinced otherwise (its just like those people at work that dont read their email and then get their accounts disabled and then get mad at me like its my fault) but anyways starting to go off topic so i'l leave it at that
|| Is your fault for not going to their house and tell them one by one (?)
||
|| fr it feels like it. I have people that have legit not logged in, not checked their email, not even done anything related to their work on a computer for literally 3 months and then get mad at me because their accounts got disabled because they didnt do their compliance training (which was emailed about multiple times for the prior 3 months before the due date and is an annual thing at the same time every year) and approx 1/6th of the entire company did this so works been a nightmare for the last month and a half
||
Okay so I just downloaded the game and my cursor just straight up disappears 2 seconds after getting to the login screen, I can still click things but it is near impossible for me to login without being able to see where I click, I have tried restarting both the game and my pc and repairing the files, is there a fix?
hmm, is this the official pc client or like an emulator?
check if you have a program that is taking priority over the mouse, like for example an overlay that game stores have
official
and I have nothing running
ok so not steam/epic right?
sorry, i was in the middle of editing my question to include steam/epic cuz those arent emulators but you answered already 
so the epic overlay sometimes grabs the mouse from the game thats running
give me a few to see if i can find where the fix for that is
so you can try this https://www.reddit.com/r/reddeadredemption/comments/dwhc6b/epic_store_mouse_cursor_fix_for_new_114_patch/ but if it doesnt work (its old so might not work anymore) then contact customer support #how-to-contact-cs and in the meantime you can fix this issue by first closing epic (and making sure its closed in teh task manager too and then manually opening the game by going to your games installation folder (default is C:\Program Files\Epic Games\Honkai Impact 3rd\Games\ ) and then run bh3.exe to open the game, that should bypass the epic overlay thing to let the mouse work though for topping up it'll only have the credit card option until you can run it through epic
noice!
,i don't remember giving one today...
idk either but yay daily hugs! 
hello my screen shows loading symbol and stucks in the end screen forever (its been happening for a few days now) is this related to the connection problem in pinned messages?
im in sea server btw
try the stuff in this PIN, its a connection issue causing that. if you get to the part with the VPN then just make sure you dont connect to japan country, it has issues. try USA or netherlands #🔌technical-help message
ok ill look into it
okie, let me know how it goes!
i finally have resolved this try again later error
the consequence was that to factory reset the whole device
huh, i wonder if thats a general fix or if it was just for you but im glad its working now for you!
it worked thank u!
nice! 
idk if it was becuase i used too many accounts in my phone one time and that came
like piloting accounts
maybe yeah. tbh all we know about it is that it h appens when theres too many logins going on but CS hasnt told us the mechanics of how it works. but either way im glad its working now! Thanks for letting us know I'll keep it in mind to suggest if needed 
is this claimable now? why cant i claim it, im already in RL+lv88+700days
It's claimable in 14 hours.
After the abyss finalizes
That timer is when it's claimable, not how long you have to do it basically
ooh
just to verify I'm not blind, there is no option to log out without restarting game first right?
there is however its not as straight forward
profile > account > user center > switch account
oh damn, thanks, still better than restarting
Related problem, I have to reconnect to my wifi for the game to proceed temporarly but in the win screen that doesn't fix it
try the stuff in this PIN, its a connection issue causing that. if you get to the part with the VPN (honestly it'll probably need the VPN to fix it) then just make sure you dont connect to japan country, it has issues. try USA or netherlands #🔌technical-help message
I'm on android, I have Solovpn rn but idk how to change country or how to sheck it
if you set the location off of auto it might give you a list of countries? but i just checked out solovpn, its not a true VPN its a proxy and apparently it has very slow speeds so that might be also causing the connection issue since it needs a stable connection to the server. if taking it off of auto and connecting to the usa doesnt help then try ProtonVPN. its a true VPN and doesnt throttle speeds at all even on the free account option so that might fix it
I just downloaded hi3. How to fix this
you'll need to download windows media feature pack if it is not already and reinsatll the game as this pin says #🔌technical-help message
heres how to download it (if it is not showing in the list then you already have it downloaded https://support.microsoft.com/en-us/windows/media-feature-pack-for-windows-n-8622b390-4ce6-43c9-9b42-549e5328e407#:~:text=How to get the update,Optional features > Add a feature.
Like this?
yup that
and then when its finished you'll need to reinstall the game

Well i dont need to reinstall it. It worked fine
oh nice!
Thanks for help

np! glad you're in 
Can i have same acc if i was playing on steam? ( I uninstalled it but I want to play again, Now i will innstall it on their site not on steam)
No, Steam account on Steam client only.
Awh:((
It uses your Steam ID directly as login instead of using our general HoYoverse account system.
is the steam version up to date?
What if i will install it in steam again?
Yes
As long as you're using the same Steam ID, you'll login to your existing account directly.
Thanks
idk what this executable does, but it appears everytime I run hi3
is it normal?
This isn't related to HI3 uwu

Inside got some steps to check
what time does the game give you enough token for the artbook?
so I gotta reinstall Hi3? the new patch caused this to happen
that's the latest
I did not play nor touch HSR or GI since last month
:v
what about digital signature?
supposedly tmr if you have 300+ login
Microsoft Windows
oh no
oh shit does that mean i have 0 chance?
no, you got chance
You're NA, don't worry about it
I'll just have it scanned
its weird I unblock it daily
it still pop up
what do you mean?
ah fak
the region is not extremely populated to be instantly cleared off shelves
GLB servers aren't too competitive for the artbook.
unlike SEA to be left with 1k after 2 hours release
huh thank you, so how long do i have if i can't instantly claim it tomorrow?
idk
Click here to see what place you're at 
even on CN it took a while for them to exhaust the stock
don't worry about it, you've got plenty of time
SEA was so fast

it took 1 day
SEA are pepegas
Can't guarantee, you're competing with other players.
But uhh it's gonna be at least a few days
it says im 8000th, idk what those numbers mean exactly tho
1st hour is 8k/50k left
thank you
8000th out of 15k stocks
or whatever the stock
NA 12500
25k halved for both NA and EU
yeah so im basically 200 short right because i don't have 300 days, so im wondering how long will it take for me to farm that 200 after tomorrow
not long
yay thank you, that's a relief
omg you're right i forgor
also what this mean? new event?
thank you
Yes bro
it's another sakura outfit orz
i had to reinstall honkai and this note always pops up at the end, any tips?
!faq mandown
HI3 v6.8 Manual Download
- Close launcher
- Open folder \Honkai Impact 3######\Games
- Delete BH3_v6.8.0_a257d1d8849b.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230731130650_CvWDc5ChckYsPWZ1/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1gCw7exthn5pFddFv-zWLFpSFE7c1qNdE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file
GLB:
Mirror 1: https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1ypsWJIdvxx1cQJQuKmpH-FOvdJ7-N3cE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file
*✲゚*。⋆ DO NOT EXTRACT! *✲゚*。⋆
5. Run the launcher as usual.
Mirror 1: HoYoverse
Mirror 2: Google Drive
Mirror 3: MediaFire
well uh fk
just completely disable this garbage via registery
its weird
it pops up
whilst I already am in the game for 3 hours already
I feel like my notif is the issue
you can make whitelist the game directory
and why your program file is in D not C 

Hello, my game's cutscene stopped midway, I've experienced this 2 times in my playthrough so far. Is there a way to repair files for this game? (this cutscene was from chapter 8-10
)
try at the login screen click the red repair icon in the bottom left and check for broken assets
and does the cutscene stop at same place if you replay it manually from the collection book ?
I haven't tried sorry! I'll check it later, also read that it's happening with other players so might be a known-issue/bug or something.
its mainly a corrupted cutscene file
Ahhh I see, I'll just check the cutscenes on YouTube if I encounter the issue again haha!
deleting this cutscene file from the game files should fix it but i don't really know this cutscene file name
you can ask tomorrow when Luna is here
Oh okay, I'll try to remember or just look it up online in case I forget. Thank you for helping!
~~you can also delete all the cutscenes and the game will prompt to reinstall them ( if your internet is good ) ~~
in bh3_data/streaming assets/video
Ohhhh haha! That'd make sense, I'll check this location later then.
I can just always reinstall if everything goes to shit
true
hlep
try checking for any windows updates and restarting yoru computer then if that doesnt fix anything please send your output log here and i'll check it when i have a free minute.
(output log instructions)
1.Press Windows Key + R in your keyboard
2.type %userprofile%\Appdata\LocalLow\miHoYo
3.Send the output_log.txt here
I press the repair now button in the launcher and now its fix
tenks for the help tho
Ah nice, probably a corrupted game file then. Glad you're in 

the game keeps downloading over and over again how do i fix it?
Launcher or in-game?
launcher
!faq mandown
HI3 v6.8 Manual Download
- Close launcher
- Open folder \Honkai Impact 3######\Games
- Delete BH3_v6.8.0_a257d1d8849b.7z_tmp file (if present)
- Download through link below and place in the folder
SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20230731130650_CvWDc5ChckYsPWZ1/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1gCw7exthn5pFddFv-zWLFpSFE7c1qNdE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file/9y9cjfqrpl8uw3y/BH3_v6.8.0_a257d1d8849b.7z/file
GLB:
Mirror 1: https://hk-bundle-west-mihayo.akamaized.net/ptpublic/bh3_global/20230731131247_XJqyuS1Y9BN12Ts8/BH3_v6.8.0_a257d1d8849b.7z
Mirror 2: https://drive.google.com/file/d/1ypsWJIdvxx1cQJQuKmpH-FOvdJ7-N3cE/view?usp=sharing
Mirror 3: https://www.mediafire.com/file_premium/f6m3cqx3o6u757e/BH3_v6.8.0_a257d1d8849b.7z/file
*✲゚*。⋆ DO NOT EXTRACT! *✲゚*。⋆
5. Run the launcher as usual.
Mirror 1: HoYoverse
Mirror 2: Google Drive
Mirror 3: MediaFire
i will try that thanks
does this also work for other hoyo games as well? the same happend to another one when i installed this game
no, these files are the HI3 update. if you had the direct download for the other games this same process would work but i dont think the other games have direct download. for those i recommend connecting to a VPN (free one in the pins here if you dont have one) and trying again
but they have the same launcher
yes but the files are different, this download contains the HI3 data, not HSR or genshin game data
if you had the download for the file for HSR or genshin then it would work cuz like you said the same launcher but i dont think the other games give out the manual download link for their launcher updates
GI or HSR?
slothy seems to have them tho maybe
oh ok ill try to find thier files too
HSR
fok that's the one i can't find
I know there's the manual patch file, I just can't find it orz
fresh install or update to 1.2?
actually nvm it should work but give me a moment to test and see if its the right link
actually yeah it matters, are you fresh installing or updating from 1.1?
it is a fresh install
ok thanks!
ye
okie i dm'ed you if you dont mind that is
npnp
can you try exiting ER and restarting your phone and then trying again?
if that doesnt work lemme know
cant do anything\
except restarting game
menu doesnt work either? then gotcha just try fully powering your phone off and turning it back on
yep
hopefully its just a frozen game, ios likes trying to put apps to sleep instead of fully restarting them so restarting your device might work
if not then yeah let me know
game did not freeze like particles and everything is still moving
that happens a lot tbh, particles and stuff still move around, can sometimes even move the camera around but menu and stuff wont do anything and cant move character either
so i guess a better way to say that is partially frozen
ok
if restarting device doesnt fix it btw let me know what model your device is
Heyo, just got to chapter 29 and I noticed that the japanese voiceover for mei is missing. Is this a problem on my end or does this bug happen for everyone and how long will it take until Meis lines are voiced again?
Playing on pc btw
elysium everlasting right?
Yes I think it was called tochter aus elysium but yeah that one
yeah that one
So Mei's VA had covid and scheduling issues at the time so she couldnt voice those lines so its like that for everyone. Unfortunately im not aware of any active plans to have her go back and voice those lines but you can always bring it up at the version surveys they ask people to fill out at the end of every version
maybe they are gonna have her do it but I havent heard of plans for it
Awww that’s unfortunate, especially since the games presentation got a huge visual upgrade in that chapter
mhmm it is, i forgor when shes voiced again but its only 1 or 2 chapters iirc
looks like it got a lot further this time, whats the model of device?
ip7+
hmm, that phone is right on the minimum requirements for running the game, i suspect the new characters effect spam is doing that, are all the graphic settings as low as they can go?
it is on med
try restarting and putting the graphics on low and trying again and let me know if that works






