#🔌technical-help

1 messages · Page 1 of 1 (latest)

quasi kettle
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Why's my DualSense not working on Honk Honk?

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Neither my DualShock4, which I used before this update and had no issues with it

languid grove
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bro, how do I update honkai? I can't log in bc i have to update, but idk how to update 💀

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Im on pc btw

tender isle
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@languid grove the launcher has an option to update the game

languid grove
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I cant open the launcher lol

tender isle
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are u sure? chech the task manager if u have Honkai launcher open

languid grove
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every time I try opening honkai, it just opens the game, and not the laucher

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what should I do? 😭

cosmic lion
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@languid grove so you are opening the game exe, search for the launcher exe

languid grove
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okok

worldly cipher
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@strong thistle

Damn ... you can put aside the CL in RAM but not the voltage cuz diff voltage = upcoming errors

long burrow
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Well, I have a problem with my old account in which I was playing. I cannot access it. When I put the information, it enters me into a new account. Any solution?

fallen tendon
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Assuming the item is still active or on-going since it says 26 days and a few hours left until it expires. I've read the pinned message about it, and I still don't quite understand it. For the "province/state/city/district" boxes, it's still kind of confusing for me [even reading it again becomes more confusing]. Do I still fill it in, or can it be left out and what type of local information/supplement does it require? And, does it need to be filled in based on country, for this instance, I live in the United Kingdom, does the form need the information for "province/state/city/district"? Also, I haven't filled the information out yet, or submitted yet. I tried but I get stuck when it asks for "province/state/city/district" and I've been hesitating to ask for help because researching it is another way, but most of the time, not reliable because the results aren't clear enough or don't have any relevance to the search. ||Also, there is the part where it may have already ended, and it would be kind of embarrassing to ask about the topic if that happens.|| Not sure if this is the right place to ask about this topic. And if it is a guaranteed item or not.

stoic reef
# fallen tendon Assuming the item is still active or on-going since it says 26 days and a few ho...

Idk what you mean by guaranteed item but yes it's legit you'll get it in the mail lol. But they had to phrase it like city\district or province\state because this is a general form for literally any place in the world and not everywhere calls it cities, in America it's cities and states but in Canada it's cities and provinces etc. For the UK it's "provinces" or "states" is it's country. So an example for UK address this form would be 123 street address, city you live in, postal code, country, UK (like Scotland or Wales, or England, etc)

The county inside the UK is important for international shipping.

But yes it's required that's why it has a red asterisk. You still have until Dec 29th to fill out out

stoic reef
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The link says how to clear your cache

fallen tendon
stoic reef
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a district is just another name for a city in some parts of teh world so the form has city/district

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but in the UK its called cities so put what city you live in

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and i already explained what the province/state is for UK, in the UK province/state refers to the country in UK which would be Wales, scotland, england, etc. do you know which of those you live in?

fallen tendon
odd wedge
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Good then nothing to worry about TeriDerpMelon

stoic reef
fallen tendon
odd wedge
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Cities like London, Manchester, Nottingham etc.

fallen tendon
odd wedge
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Manchester, since that's the city.

fallen tendon
stoic reef
balmy light
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how do i fix this issue

stoic reef
stoic reef
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it ends with .pcktmp

balmy light
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do i keep deleting these till it stops?

stoic reef
balmy light
stoic reef
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and you can delete any that end with .pcktmp while you're deleting the one in the message

stoic reef
# balmy light what about these

those are in a different folder but instead of deleting them it would be better to manually download and replace them. do you play on SEA or glb?

balmy light
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global

stoic reef
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nvm its gbl

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give me a sec

balmy light
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none of the files in the ss are there

stoic reef
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huh, i guess it hasnt been updated since the last patch then. give me a minute to upload them for you

stoic reef
balmy light
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k

slim tartan
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question luna, why do glb and sea have different files? arent they just the same files but connected to diff servers?

stoic reef
stoic reef
balmy light
stoic reef
stoic reef
# slim tartan ah icic

Honestly though I'm not sure what those files actually do, I just know they're different TeriDerpMelon

slim tartan
stoic reef
stoic reef
stoic reef
stoic reef
# slim tartan daammnn

though tbh 70 USD isnt a bad deal for cheaper kinds of 4tb hdd's so youi can find them for around that nowadays

stoic reef
fossil terrace
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Were the subtitle files human readable?

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what format were they again

stoic reef
# fossil terrace Were the subtitle files human readable?

as of 5.8 there arent any subtitle files anymore. the cg file formats now are .usm which that file type has the subtitles baked right into the video. Thats why there isnt that subtitle issue anymore where a lot of cg's wouldnt have subtitles show up at all

fossil terrace
stoic reef
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you could in theory get a .usm demuxer and demux the cg files to extract the video and subtitle tracks and stuff but idk how to do that exactly

fossil terrace
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Oki thanks FuHuaFlex

fossil terrace
stoic reef
untold folio
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ihave problem iam playing honkai impact 3rd in emulator when i play story end of the world chapter when i enter it its stuck on loading screen

stoic reef
untold folio
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Blue stacks 5 and my graphics card is nevidia GeForce 9600 gt

stoic reef
# untold folio Blue stacks 5 and my graphics card is nevidia GeForce 9600 gt

so tbh the new chapter openworld is very graphics intensive compared to the rest of the game, even higher than APHO2 and bluestacks has always had performance issues with honkai. is your bluestacks cpu allocation, memory allocation set to high and performance mode set to high performance? and is the gpu and ASTC textures turned off and set to performance not compatability in the graphics settings?

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but even with it all being high and plenty of cpu to compensate for the lack of GPU im still not entirely sure bluestacks runs the game well enough to do the new story open world. have you tried a higher performance emulator like memu or something like that?

stoic reef
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You could try setting all the settings I mentioned to what I said and checking the in game graphics to as low as possible

untold folio
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But the game run very well with out lag

stoic reef
untold folio
stoic reef
# untold folio Idont know iwill check it

because the base game, early chapters and stuff like memorial arena were all built a while ago and run fine even on devices that dont meet the MINIMUM requirements for the game. but the Elysian Realm, APHO 2 and the new open world story chapters are VERY graphic intensive compared to the rest of the game and will run less smooth/lag/not work

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But either way the settings I mentioned will make BlueStacks work as well as it can with honkai. If it still is stuck with a black screen or is freezing or not loading that only really happens when the device isn't capable of rendering the game

untold folio
stoic reef
# untold folio Do this settings in the game or out the game

do bluestacks settings to this that i already mentioned: in performance settings cpu allocation, memory allocation set to high and performance mode set to high performance. and the dedicated gpu and ASTC textures turned off and set to performance not compatability in the graphics settings?

also in game settings turn everything down as low as it can go

untold folio
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Wait iwill screenshot the settings

steep lantern
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is there a problem? i cant skip the cutscenes?

stoic reef
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games probably froze

stoic reef
tender isle
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@strong thistle yo bro, i'm trying the modded amd you showed me yesterday in the part the game crashes (in baltazar main story on the event) and it's working wonderfully ❤️
i'm gonna full try it later since now i have to go to therapy... yay

untold folio
# stoic reef ok

iplay it now on lowest settings but there is alot of glitches and black screen

stoic reef
untold folio
stoic reef
untold folio
stoic reef
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these three need to be as high as it can go

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and this needs to be off

untold folio
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ok thanks for help

untold folio
stoic reef
untold folio
stoic reef
# untold folio intel core i5 2400

then yes to everything but cpu, keep that at medium 2 cores. I didnt know you only had a 4 core processor and like bluestacks says, assigning all of your cpu cores to bluestacks can make windows crash

untold folio
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and ihope it work and if there any problem iwill ask you

stoic reef
# untold folio and ihope it work and if there any problem iwill ask you

if there are any more problems then sadly your only solution is to get a better computer, your cpu is 11 years old, your gpu is 14 years old and honestly im kinda surprised its even working, but the bottom line is that honkai shouldn't even start on your computer. I think you got bluestacks because the regular pc version wouldnt run the game right? but even bluestacks cant handle the new stuff.

untold folio
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hmmm its stuck here

stoic reef
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yeah you just cant do it on your computer to be honest

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like the minimum graphics card requirements is a gtx 660

worldly cipher
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You can litterally run the game on 1 (Low) and 2(Mid) settings

But gonna experience some slight drop in fps in Mid esp new events

stoic reef
worldly cipher
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Anyways guys help me out in picking RAM

I know you can mix different brand as long same MHZ and Size

Is that really all?

Or should I also consider having the same CL / consider having the same Voltage / Maybe both

daring flax
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am i the only experiencing high ping in honkai rn

worldly cipher
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Can't really find the same RAM currently using the shops only offers HyperX / Corsair

worldly cipher
stoic reef
daring flax
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nvm its already ok

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i already restart my router many times

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yeah nope im back

worldly cipher
stoic reef
worldly cipher
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Also do add note I'm not squeezing every ounce of fps I can get I just want to avoid errors/crashes

stoic reef
worldly cipher
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I'll kiss you after you finish

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Tbh I really thought you were on the software side

Software:
Neon
Luna

Balanced:
Slothy

Hardware:
CN Delta

stoic reef
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im nowhere near as good as delta when it comes to hardware but i've been building my own pcs since i was a kid like 20 years ago. i remember getting an old junker windows 3.1 that wounldnt boot unless i was physically jiggling the ram stick while pushing the power button HimekoLMAO

worldly cipher
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I'm on the hardware side but I haven't learnt all nook and cranny

stoic reef
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so with brand mixing, do be aware that in like most cases theres no difference but it can sometimes make a negligible difference. note that its either negligible or its really incompatable. usually its fine though. keep in mind that different brands use different memory controllers, different dies, pcb's etc and like 99% of the time its benign differences but it has the possibility to just crash the whole thing until you rip the different ones out. theoretically you can use any clock speed, brand and whatever together as long as its teh same generation (DDR4 for instance) but if its different clock speeds it will default the upper one to the lower one, aka if you have a 3200mhz and a 2400mhz it will default both to 2400.

if they are different voltages then it may cause the more power-demanding ram unit to be given less voltage and possibly not enough to keep it functioning at its full potential. it'll still run but possibly be less stable and wont get to its peak frequency.

also it is important to note that if you have mis matched sizes paired up in the same dual channel (aka an 8gb and a 16gb) then 8gb of the 16gb will be in dual channel and the other half of the 8gb of the 16gb will be in single channel. which will not really affect performance at all but is something to keep in mind.

you will almost certainly run into issues though if they are different speeds, not only will it default both to the smaller speed in most cases it will also be running on different latencies which will really screw with some programs

TL;DR now that you're maybe more educated to sum up make sure they are the same Size and Mhz for maximum working. if same MHz the CL should be close enough to not matter. brands wont matter in most cases but keep your recipt for return reasons in case its not compatible. voltage doesnt matter really either but if it is different then be aware that it might not run at peak.

untold folio
stoic reef
worldly cipher
strong thistle
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Same Ram is recommended

DDR4 should be using same Voltage 1.2v (DDR3 1.5v , DDR3L 1.35v and DDR5 1.1v)
for the CL (Latency) it will follow the Slowest Latency Ram (for example if you have DDR4-3200MHz with CL20 and CL18 ram , the CL18 ram will follow the slowest RAM Latency)
For Different Size , i would recommend not to do it (for example 16GB + 8GB) Because you have the Integrated graphics and its better for Dual Channel Memory Configuration (not Flex Mode Memory Configuration)

worldly cipher
strong thistle
worldly cipher
strong thistle
worldly cipher
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Ok Latency is Clockspeed

odd wedge
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Fok bought new laptop but my additional RAM is 2400Mhz

worldly cipher
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"but make sure to have the same Latency and Clockspeed" I was confused on this tbh

strong thistle
strong thistle
odd wedge
worldly cipher
odd wedge
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Should I put in 8GB 2400Mhz from my old laptop for dual channel or would that not work orz

strong thistle
strong thistle
odd wedge
worldly cipher
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Oh yeah I forgot to kiss @stoic reef but anyways @strong thistle have a kiss too

odd wedge
worldly cipher
odd wedge
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Ooh pain

worldly cipher
odd wedge
worldly cipher
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Imo having better mhz is a must rather than size

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Correct me if I'm wrong tho

odd wedge
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If the latter, I'd use it like that temporarily.

worldly cipher
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Size will only depends on what program(s) you're running

strong thistle
worldly cipher
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Just buy another desktop

strong thistle
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the total Ram you can use it 15,3GB if i remember for AMD Ryzen 5000 Cezanne (Zen 3)

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512MB for the Integrated graphics and another 300MB is reserved for Drivers

odd wedge
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Might get 2x16GB 3200Mhz if I feel like whaling.

worldly cipher
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Oh yeah that

My reserve rn is 2gb+ if I put another Ram I know it will consume another 2gb+

So the RAM that I'll be using is 10-13gb while the reserve is 4gb+

strong thistle
strong thistle
worldly cipher
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So if I put another RAM I expect it to get another 2gb

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Or I'm wrong

strong thistle
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but you got better bandwidth for your integrated graphics (from 64bit to 128bit Bus width and usually double the bandwidth memory speed)

worldly cipher
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So if the system take another 2gb for reserved I have better width?

strong thistle
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if you have dual channel memory , your Bandwidth and Bus width for your Integrated graphics system is increased

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but your VRAM will be same 2GB (16GB - 2GB for Integrated graphics = 14GB is the Free memory you can use for Anything)

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This is the Example

You can see the Bandwidth and Bus Width text

worldly cipher
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I see thanks

Tho I don't know why you have Useless in your name

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I'm the most useless here

worldly cipher
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That's with dual channel ON

strong thistle
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it usually go from 16GB/s to 32~38.4GB/s

worldly cipher
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I see

Anyway since you said 2gb is the max reserved for Vega 8
That means when I install another RAM it won't take another for reserved

worldly cipher
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Just check my reserved it's actually 2.1gb

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Don't mind the 100mb NuwaXD if it helps me have a stable fps I'm fine with that

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Also is it true Intel processor doesn't heat up that much unlike AMD

strong thistle
odd wedge
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Delta is best person to have nitro

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FUCK IT'S 12 ALREADY I MISSED A SALE life is great

worldly cipher
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Tbh I never seen my dedicated GPU goes 2gb (max)

It always in 1gb and the rest is on the shared memory NuwaXD

strong thistle
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but it can use half of your RAM as VRAM

worldly cipher
strong thistle
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sadly even the fastest Intel Iris Xe 96eu is only able to take 4GB Memory (i think its because the Integrated graphics is not fast to make the other Free Ram being used)

worldly cipher
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Imagine if the new Ryzen APU coming can par on GTX 1050 NuwaXD

strong thistle
strong thistle
worldly cipher
strong thistle
tender isle
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Nabla... are u a god or something?

worldly cipher
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Yes yes he is

steel grotto
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Huuum

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Can i ask for help here ?

stoic reef
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yes you can, thats why this channel is here

steel grotto
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Thanks
So
I wanted to start the game after few years
I can't find my big account, where i had my Flame Kiana, Nyx seele, Nymph seele, bronya hersch...
I mean, i tried all the mails i have, all passwords, all names, i found few accounts that i don't care about but not my big one

A friend took a screen from his list friend where my account is still there
I can see my UID, name Hexolus, lvl 61 and my Nyx in profile

But when i try to recover my mihoyo account by the Hexolus name, i get one of my accounts that i don't want, with a different UID, same name, and lvl 20

I lost 4 hours on this, im kinda tired, i just want to play a bit, can someone help me i don't understand a thing

I got the screen of my account, and the screen of the same account with same name that i don't care about

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And im french, so i apologyze for my english that certainely sucks

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I hope someone will get an idea, thanks for reading me

stoic reef
steel grotto
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Well, im not sure for the time, but im kinda sure i started on PC my account

steel grotto
stoic reef
# steel grotto Thanks to ask me things, u r giving me hope

ok thanks for the answers, so first off your account is not gone as you noticed and it is possible to get it back.

considering you've already tried everything you can think of then I would just go ahead and email customer support, emails below. The english email responds faster (usually within 1 day, sometimes 3.) but they do have a french speaking email but they do not have as many people so they respond a little slower.

email them and tell them that you are a returning player but cannot remember which hoyoverse account your honkai is on and give them the UID of your honkai account. They will respond with a partially censored version of which hoyoverse account your honkai is linked to. If you recognize it then make sure that the server is set to europe (in the upper right corner of the login page) and just log in. If you do not recognize the email then tell them that you do not recognize that and they will start the account recovery process. If they say it is not linked to any hoyoverse account then they should help you figure out which login to use for the account retrieval button to link your honkai to a hoyoverse account.

EN: honkai3rd_global@hoyoverse.com
DE: honkai3rd_de@hoyoverse.com
FR: honkai3rd_fr@hoyoverse.com

steel grotto
stoic reef
calm blaze
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can anyone assist me with account retrieval

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i put in my account details and it gave me the wrong account

stoic reef
calm blaze
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like a few months ago

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id say like 6 months ago

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i put in my details and it completely made me resart

stoic reef
calm blaze
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restart

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yes

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it should be

stoic reef
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if you played anytime after july of this year then your honkai is linked to a hoyoverse account. so you're either using the wrong account to log in or the wrong server. can you log into hoyolab.com with what you think your account is and then check the battle chronicles for honkai? it will show any honkai characters connected to your hoyoverse account, even if you have multiple honkai characters spread across multiple servers.

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if you see your honkai account then please note what server its on. if you dont see it then log out and check a different account, maybe a third party login like facebook or appleID or something?

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if you cannot find your account no matter what then if you have your UID then email customer support and give them your UID and say you dont remember which hoyoverse account your honkai is on #how-to-contact-cs

calm blaze
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i dont know the uid i do know the name of it tho and the characters

stoic reef
calm blaze
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pc

stoic reef
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also that was really fast to try everything you can think of for hoyolab...

did you just reinstall the game or have you had it installed since you last played?

calm blaze
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i had to reinstall cause i wiped latpop

stoic reef
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then theres no way to get your UID unless you happen to have a screenshot of it. so try the hoyolab thing i mentioned

calm blaze
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i did it brought up my genshin account

stoic reef
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thats not the honkai battle chronicles though

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thats the genshin battle chronicles

calm blaze
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lemme retry that then lol

stoic reef
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you have to click honkai at the top of hoyolab on pc browser to get the battle chronicles for honkai

calm blaze
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if a friend had me friended could i get my code through him?

stoic reef
dim spruce
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trying to login from a new phone
Needs code from email
but there is no message in any folder
Ideas?

calm blaze
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YOUR A LIFE SAVER THNAKS A MIL

stoic reef
calm blaze
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wrong gmail and password XD

stoic reef
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Yup that sounds right HimekoLMAO

stoic reef
dim spruce
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i did the puzzla captcha but no countdown appeared

stoic reef
fallen tendon
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In the "Address Details" box, is there a specific format that is required for the address to be typed in, such as commas to separate each item, for example:
[123 NAME road/street, NAME/ITEM, NAME/ITEM, NAME/ITEM] (I think this is one from Google Maps, as they use commas to separate each item)
Or just written as capitals? Or does it need to be written as a paragraph (like in letters or mail), for example:
Start of Box:
[123 NAME road/street
NAME/ITEM
NAME/ITEM
NAME/ITEM]
End of Box.
POST CODE [in the box below after "province/state"]
Or is it no capitals, no paragraphs, no commas and no punctuation? {Just being cautious, I don't want to type it wrong or make a mistake}

normal spoke
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can someone tell me if in chapter 31 act 1 iMei's voiceline are fixed?

rustic prism
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need help its been like this for hours now

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whenever it's done downloading and it gets to the Verifying point

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it keeps retrying

rustic prism
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need help

strong thistle
strong thistle
tender isle
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i mean, that solution yesterday really fixed a lot of problems on other games, even screenshoot

stoic reef
stoic reef
fallen tendon
#

And, do I need to input the city/province/country again, though there are already boxes for those?

stoic reef
fallen tendon
stoic reef
stoic reef
fallen tendon
stoic reef
#

you could always ask your parents too for help if thats an option

fallen tendon
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Would the address be the same as what is displayed on letter and mails, but in commas and capitals?

stoic reef
fallen tendon
stoic reef
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of course your mail does not have all caps thats mostly for international reasons but it is odd that none of your mail has ever had commas, thats pretty normal unless they use spaces

stoic reef
fallen tendon
stoic reef
fallen tendon
stoic reef
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but thats local mail leaving a lot out because the UK mail assumes a lot

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less local mail would be street, city, country within the uk, postal code

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anyways as long as it matches your local mail, but has commas instead of new lines and in all caps and includes the stuff your local mail leaves out then it chould be fine

strong thistle
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@stoic reef VodkaHug bcaQueenBeesLove

hearty vine
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Can someone help me with this?

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There's no 1920 x 1080 option

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Nevermind.

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I don't know what I did but I got it back

strong thistle
# hearty vine There's no 1920 x 1080 option

you can try to use the custom resolution method with regedit

1.Press Windows Key + R in your keyboard
2.type regedit
3. go to HKEY_CURRENT_USERS -> Software -> miHoYo
4.there is registry ScreenManager Resoluton Height and Width you can change that

hearty vine
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Ah, thanks anyway

stoic reef
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cuz the top picture the scroll bar is missing entirely

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so probably just was there but didnt load and didnt scroll right

hearty vine
odd wedge
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@strong thistle VodkaHug

fallen tendon
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I just want to verify, would it be, including everything that the mail leaves out in a normal mail/letter: [123 NAME ROAD, NAME (without road), MANCHESTER (city), NAME (of place inside city), ENGLAND (province), NAME (of place inside province), UNITED KINGDOM (country)] or am I wrong or are the items placed in the wrong places?

proud pilot
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I accidentally made new game data when returning to my account, and cannot link my actual data to my account. I've asked for help via email and I was sent a link to this. Just to be sure, this means that the NEW and ACCIDENTALLY bound data will be deleted and will allow me to Account Retrieve my ACTUAL account correct?

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also the location boxes, do they just mean state and country?

stoic reef
proud pilot
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unbind the new accidental account

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from my email

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as i cant bring back my lvl 55 acc

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*link

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via accoun t retrievalo

stoic reef
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then yes. every piece of information should be about your new accidental account including account creation date and stuff.
and location boxes means location, city, state and country is best

stoic reef
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whats the second name?

fallen tendon
stoic reef
fallen tendon
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So, for example, not a road or street, but, HALBERT ROAD , HALBERT.

stoic reef
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cuz lets say you live in 12 sherbet road apartment b manchester and your postal code is like 12345

it would be 12 SHERBET ROAD APARTMENT B, MANCHESTER, ENGLAND, 12345

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you dont need to be doing stuff twice thats confusing

fallen tendon
stoic reef
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did you try doing what the FAQ said and google map's your home address and use that format?

proud pilot
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im in the US America server, is that that SEA server?

stoic reef
fallen tendon
stoic reef
fallen tendon
stoic reef
fallen tendon
#

Well, it's still very confusing.

stoic reef
fallen tendon
proud pilot
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mk so im assuming this is the UID of my new acc ( im completely unsure of a lot of stuff rn srry)

stoic reef
proud pilot
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aight

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crap, idk when my last login and registration date was

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assuming this means the old one

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as its right after the questions about my old acc

stoic reef
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No no, like I said earlier everything must be about your new account. How are they gonna know you're talking about your old account, plus this form isn't about the old account so just don't mention anything about your old account.

The honkai game account registration date would be when you made your accidentally account. I'm guessing that's sometime in the last couple of days

proud pilot
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that had my number

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fk

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there

stoic reef
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All that old mihoyo account stuff you should be putting na or something because you're new accidental account doesn't exist in the old account system. That stopped letting you make new accounts with it months ago

proud pilot
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wait what

stoic reef
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So put na for all that

proud pilot
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im confused

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does the old mean like another gmail account?

stoic reef
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The old mihoyo pass account system was the previous account system before hoyoverse accounts. This form is about your new and accidental account, which only exista in the hoyoverse system, not the old mihoyo system. Does that make sense?

proud pilot
#

A little?

#

*more

#

wait but i made this account in the mihoyo system i think

#

its been over a year since I made my account

#

I joined during the Evangelion event

stoic reef
#

And since your NOT filling out this form about your old account you need to not put any info about it. From the perspective of your new account (which this form is about) it didn't exist in the if mihoyo system

proud pilot
#

aight then

stoic reef
proud pilot
#

it does ask me about game data from the old acc tho

#

etc

stoic reef
proud pilot
#

no i mean

stoic reef
# proud pilot

None of that mentions your old honkai account... It just asked the last time you logged into your account which for your new account is like today

#

I mean ok real quick

#

We're you very very clear that you want to unbind both your old and new account before you got this form?

proud pilot
#

wait what

#

my old account is what I want to retrieve

#

the level 55

#

i want to unbind this new accidental account

#

so i can account retrieve that level 55 acc

stoic reef
#

If you don't want to unbind your old account then stop putting details about your old account in the form. The poor customer service person is going to pull up the UID of the account you said you want to unbind and it's not going to have asuka or match half the info you put in this form

#

Literally 0 info in this form should be about the old account.

proud pilot
#

i still dont get why it says old and such

#

obviously

#

and questions like this kinda imply that they want info on the account you are retrieving

#

cause the words are all pointing somewhere and what you're syaing makes sense but also doesnt at the same time

#

its conflicting with the form's words

stoic reef
# proud pilot i still dont get why it says old and such

That's because like 95% of the people filling out this form are doing it for their old accounts which DO exist in the old mihoyo system. For that old mihoyo pass email question obviously your new account doesn't exist in it so you would put never@linked.com and the last login time just needs to match the account they're going to unbind, which is your new one so like in the last few days.

Keep in mind this form was made for unbinding old accounts, which you're not trying to do

#

If you submit the form with a mishmash of conflicting data then they'll probably reject it

#

Because it won't match the info of the account you're trying to unbind

proud pilot
#

does this mean that the account IS linked to my original account?

#

*email

#

*hoyoverse account email

stoic reef
#

That means it's linked to the hoyoverse that has that id

#

Hoyoverse accounts have their own I'd number too

#

Nothing to do with your old account

proud pilot
#

For this, assuming I made my mihoyo/hoyoverse account when I started Genshin, I can use the Amber Obtained date trick to get this info right?

stoic reef
#

Yup exactly!

proud pilot
#

aight

#

Confirming these questions look right or not, also i didnt realize I need to put the TIME of when I registered my entire account as well, is there a way to check that?

stoic reef
#

Not really on the time but yeah the rest looks good!

proud pilot
#

but what aobut the time thing for the entire account's creation? how should I do that?

#

I could just put 12:00

#

but im not sure

stoic reef
#

Yeah just put 12. Or like 5pn if you usually play in the evenings but I don't think the time has to be super accurate

proud pilot
#

in the Additional Game Info section, I'm putting
"I am assuming questions 6-17 means the new accidental account. I am also marking the Hoyoverse Account Creation date as when I made my Genshin account as I believe that is when I created my Hoyoverse Account. " just in case, that should be fine right?
Also should I state that the time (the 12 oclock) was also an estimation?

stoic reef
#

Yeah that's fine and go ahead and add the time. Additional comments it's just so you can explain things

#

Also idk the UID of your accidentally account but make sure that's end UID at the top of the form (not the old one) cuz the whole point of this form is to look up the UID at the top of the form and then match it with all your answers to prove your the account owner before unbinding it

proud pilot
#

yeah its right

hasty marsh
#

bro, can i play honkai with facebook account? because i dont have mihoyo & hoyoverse account

stoic reef
hasty marsh
stoic reef
stoic reef
#

if you know your UID and cant figure out what hoyoverse your honkai is linked to then email customer support and give them your UID and ask for help #how-to-contact-cs

fringe kite
#

a friend deleted honkai (for storage) before the change to hoyoverse acc thing so she didnt link her acc to hoyolab, how do we get her acc backv

slim tartan
# fringe kite a friend deleted honkai (for storage) before the change to hoyoverse acc thing s...
#

by @stoic reef

fringe kite
#

tysm guys

quiet hound
#

How to redirect Honkai impact download to an external drive

stoic reef
# quiet hound How to redirect Honkai impact download to an external drive

before i tell you how, i would advise that its not recommended to move the game to an external drive, the data transfer speed can easily cause lag so just be warned that you might have to undo it and put it back on your main drive if its bad performance.

how to do it tho:

  • make a folder on your external hdd, call it like honkai or something.
  • go to your honkai installation and copy just the Games folder to your honkai folder in your external hdd.
  • open launcher, for the default pc launcher you can go to settings and then find game files. Select the games folder that is now in your external hdd.
quiet hound
#

Thank you

#

Im trying to free up space rn

stoic reef
stoic reef
slim tartan
#

okay thank you

quiet hound
stoic reef
# quiet hound Oh alright, so I'll just need to open it from the external hard drive right?

no, after doing the steps i described you can continue to use the launcher like currently do.

its just after launching the game IF its really laggy and has long loading times because its reading and writing from your USB hard drive as opposed to your internal hard drive then you can just move the games folder back to your internal hard drive and tell the launcher where it is

quiet hound
#

Oh okay thank you!

#

It's just I did exactly that, but some files were unable to be moved, so I ignored that and tried using the launcher on my desktop and it deleted itself

#

Saying that the game files didnt exist

stoic reef
quiet hound
#

Idk, I was clicking retry but I guess I didnt have permission to move those ones, I forgot what it said

stoic reef
#

Did you have the launcher or the game open when you tried moving the files? Sorry I forgot to mention that

quiet hound
#

Oh yeah, yep that was the problem

#

I was trying to find why the game was open, but couldnt

#

It wasnt open at all

stoic reef
#

Also did you just move the games folder or your whole honkai folder?

quiet hound
#

Yep

stoic reef
#

... yup to which one?

quiet hound
#

I moved all the files to a game folder

#

All of the honkai assets and stuff to a single folder, and then tried to pull it over to the external drive

#

It worked, I guess, ima do this tmrw

#

I have exams and its 10:50PM

#

Bye ima continue studying

stoic reef
#

Yeah you shouldn't move everything, just the games folder inside your honkai installation folder. Leave the rest where it is

quiet hound
#

Ohh

#

Okay ty!

stoic reef
#

That's why I said to just move the games folder lol but ok I'll see you tomorrow if you have more problems

quiet hound
#

Ty bye

hybrid canyon
#

How do I retrieve my account back I havent played since the new dorm update?

stoic reef
hybrid canyon
#

When I tried logging in it started a new account

stoic reef
# hybrid canyon No like when they added hot
#

you gotta link your honkai to a hoyoverse account that does not already have a honkai account connected to it

hybrid canyon
stoic reef
sullen lagoon
stoic reef
stoic reef
stoic reef
hybrid canyon
#

I forgot my password for mihoyo

stoic reef
stoic reef
#

There is a flight password button on the mihoyo login page. You can try account retrieval and select the mihoyo login and do forgot password

hybrid canyon
#

The forgot password?

stoic reef
hybrid canyon
#

it says the email address has not been registered

stoic reef
#

Then that's not the email address you used for your old account

#

Maybe a different one?

#

An old work or student email address maybe?

hybrid canyon
#

No I only have 1 email I use my honkai and genshin one its the same I never changed my email for them

stoic reef
#

Well you see genshin launched with the hoyoverse account system while honkai still used the old mihoyo weight system until 6 months ago so considering you played honkai before genshin you have your old honkai on the mihoyo account system and genshin on the hoyoverse account system.

Maybe you used Facebook login or Twitter maybe?

#

Or it's possible you never used an email address and just used a username to sign in?

hybrid canyon
stoic reef
#

Sorry, mihoyo account system

hybrid canyon
#

I know my honkai impact name

#

not uid just name i think

stoic reef
#

Your in game name is not your username used to login

hybrid canyon
#

hm

stoic reef
#

Your in game name can be changed every day if you wanted and it's possible it could be the same as your username but your username is not changeable and doesn't show anywhere in game, only used for logging in

#

But if you used a username to sign in you can try a few and try forgot password but if your used a username to log in and didn't link your email to it then you can't do forgot password so you'll just have to remember

hybrid canyon
stoic reef
#

When did you get that email?

hybrid canyon
#

uh

#

2021-06-27

stoic reef
#

You might be on the wrong server then

hybrid canyon
#

then how do i change server

stoic reef
#

And 2021 is like a full year after you said you stopped playing lol but try this real quick

hybrid canyon
stoic reef
#

go to hoyolab.com and log in with your hoyoverse account, then check the honkai battle chronicles and it will show all your honkai characters that are linked and which server they are on

stoic reef
stoic reef
hybrid canyon
#

No when hot came out in the dorm banner

#

or the standard

#

ok wait

#

where do i check honkai battle chronicles

stoic reef
# hybrid canyon No when hot came out in the dorm banner

yeah you first said when they did the new dorm update and the last time the dorm system got updated was like in 2018-2019 ish then you said it was right after HoT came out which was august 2020 so i got a little confused as to the time frame there lol

you click on honkai at the top of the site and then battle chronicles is on the right side (if you're on pc)

sullen lagoon
#

@stoic reef would you mind if I ask/show you in DM if my email is good?

hybrid canyon
#

where?

stoic reef
hybrid canyon
#

it has this

stoic reef
sullen lagoon
#

i have a 26 level account

stoic reef
hybrid canyon
stoic reef
#

it has to be on a different hoyoverse account

hybrid canyon
#

So theres no chance on getting it?

stoic reef
#

the email that says your account is linked to a hoyoverse, does it have any kind of ID number or anything like that in it or anything?

hybrid canyon
stoic reef
# sullen lagoon i have a 26 level account

ok, but what you ask them is kinda dependent on which failed to link error message you got. a quick question though, i'm sure you have your reasons but new player rewards are the best they've ever been right now and it would only take you like a few hours to get your accidental account to level 26. you can still get your old account back and on your main hoyoverse account but it'll be a whole process. just double checking but if you still want to then i need to know what kind of failed to link error message you got during account retrieval

sullen lagoon
#

No like- I am on my main account, I can use both

#

I got some S rank stuff recently and I want to keep it..

stoic reef
# hybrid canyon it only says hey debmos which is my game name

do you mind sending me that email in dm's so i can see if theres anything in there that can help? cuz at this point other than remembering your old login info or finding an in game friend outside the game to look up your UID there isnt any options

sullen lagoon
#

I just want it linked to the hoyoverse account I have genshin on

stoic reef
sullen lagoon
#

Account name already exists?

stoic reef
# sullen lagoon Account name already exists?

not quite what i was needing. so try this. go ahead and do account retreival again and when it asks for the hoyoverse login on the second part use your hoyoverse with the genshin account on it. I know it already has the accidental honkai account on it but just try to bind it to that account and when it gives an account link failed error send me a screenshot of what that says

sullen lagoon
#

Uhh

#

So you want me to login in the new account

sullen lagoon
stoic reef
#

thats not h ow you link a honkai account to a hoyoverse account

sullen lagoon
#

Damn

stoic reef
#

i understand whats going on now though, your honkai account is on its own seperate hoyoverse account under that username

#

im guessing you can sign into the game and all that with it right?

sullen lagoon
#

yeah

stoic reef
#

but the reason you cant "link" the two is because you cant just combine two hoyoverse accounts together like that. your honkai has to be unbound to a hoyoverse account to begin with to link it to a hoyoverse account. The only way to link a honkai account to a hoyoverse account is to first have an unbound honkai account and then do the account retreival button on the login page to link the unbound honkai account to a hoyoverse account that doesnt have a honkai account bound to it. so to do this you'd need to unbind both your old and your new honkai accounts so that your old honkai account is not bound to any hoyoverse account and your genshin hoyoverse does not have any honkai account bound to it.

the only people with the ability to do that is customer support but to be honest if you can access your account they usually cant help since the whole unbind process is strictly for account recovery (people that havent played in years and quite literally cannot log into their account) and requires a lengthy process to prove you're the true owner of that account, they'd have to do that twice for each account and since you can log in they might not. You can try but im just letting you know ahead of time it might not work. but you can find their email addresses in #how-to-contact-cs

sullen lagoon
#

Alright

#

I'll see what I can do

silver orchid
#

Man.......Didn't realize linking a Honkai account via 3rd party account without Hoyoverse would just make another Hoyoverse account......

#

Dunno if it's okay to ask CS for a 2nd unbinding so soon.

#

How do I check when a Honkai or Hoyoverse account was made? In case CS will ask.

stoic reef
#

It'll tell you when you first logged into that honkai account

#

Otherwise there's no way to tell exactly when

silver orchid
#

Thanks.

frigid basalt
#

I NEED HELLLLLP

#

THIS IS THE 9TH TIME I DOWNLOAD THE GAME THIS WEEK

#

I FIXED THE LANCHER BUT NOW THE GAME STUCKK

stoic reef
#

If you haven't tried a VPN I recommend proton VPN, it is very good and has a free option

frigid basalt
#

OK ill try it

stoic reef
#

I know it's frustrating but the game does need a decent\stable Internet to work right. But hopefully a VPN will get it working on your current Internet so you don't have to look for a different one

silver orchid
#

Maybe I'm just blind, but that does say 28th June, right?

#

Or is that 26th?

frigid basalt
#

28th

silver orchid
#

Should I not ask this part here?

#

Ah.

verbal granite
#

my game crash should i send log or DMP file?

willow falcon
#

Only if you will get a 2nd crash in a row

willow falcon
willow falcon
willow falcon
#

Press WIN+R
Paste %userprofile%\AppData\LocalLow\miHoYo\ then press Enter
Open Honkai Impact 3rd folder
You should find a output.log file. Send it to here.

frigid basalt
#

Ok

willow falcon
#
Scene 'GameEntry' couldn't be loaded because it has not been added to the build settings or the AssetBundle has not been loaded.
#

Your game is damaged. Need a reinstall.

frigid basalt
#

HoW

willow falcon
#

btw, what's your processor

frigid basalt
#

It worked on my friend laptop

frigid basalt
#

Corei5 6300

#

Intel*

willow falcon
#

Nice. The performance should be normal.

frigid basalt
#

Yup

willow falcon
#

Let me check some ways to fix the game...

frigid basalt
#

Ok

#

Btw the steam version work 100%

willow falcon
#

Then, something happened with non-steam version during install / work

frigid basalt
#

But i cant put my account in the steam version

frigid basalt
willow falcon
#

Steam version have separated account system. Steam players stays only in Steam, hoyoverse account have access to other platforms (PC launcher / Android / iOS/ Epic Store)

frigid basalt
willow falcon
#

You trying to launch a non-steam version, right?

willow falcon
#

So, you have to ways:

  1. Official. Use official launcher to check the game integrity. But it will reinstall the entire game (download a 9 Gb package will be downloaded).
  2. Unofficial. Use unofficial BetterHI3rdLauncher https://github.com/BuIlDaLiBlE/BetterHI3Launcher/releases to check and repair only missing/damaged files.
#

It works, I checked it.

frigid basalt
#

Either redownload 9gb or use othe launcher

#

Ill try the launcher

willow falcon
#

The official one?

frigid basalt
#

Let's hope it works

willow falcon
frigid basalt
#

do i need to uninstall or delete the previous one?

willow falcon
#

New launcher?

frigid basalt
#

yup the better one

willow falcon
#

Ah, no need to uninstall. BetterHI3rdLauncher also works like a stand-alone portable launcher

willow falcon
#

Options > Repair game files

frigid basalt
willow falcon
#

Oh, right

#

Launcher doesn't know, where the game is installed. Press "Download" and choose already installed a non-steam game folder "Honkai Impact 3rd"

frigid basalt
#

ok

willow falcon
#

Yes

frigid basalt
#

i mean

#

how

willow falcon
#

It's better than 9Gb

#

Show me the log after repairing.

frigid basalt
#

u r absolutely right

frigid basalt
willow falcon
# frigid basalt ok

From BetterHI3rdLauncher. You can turn on the log window by pressing Ctrl+L, while launcher is focused

frigid basalt
#

i think its stuck

willow falcon
#

Scroll down

frigid basalt
#

i closed the game and open it again and it still stuck

#

ooh wait it worked

willow falcon
frigid basalt
#

its downloading again

junior jackal
#

I cant retrieve my account there's a mod to help me with that?

frigid basalt
#

launch?

sullen lagoon
willow falcon
frigid basalt
#

Ok

#

It worked

#

Updating settings

#

I think u fixed my problem @willow falcon

#

U a legend

#

Tysm

willow falcon
old vortex
#

Im stuck at the "tap to login" section. Clicking does nothing, and im connected to a VPN. Disconnecting from the VPN just gives me a connection error

stoic reef
stoic reef
old vortex
stoic reef
junior jackal
#

I need help to retrieve my account TeriRip

stoic reef
#

I can try to help

junior jackal
stoic reef
stoic reef
little sable
#

Hi there. Is it possible to take landscape photos, on mobile, by using the in-game photo mode?

worn wharf
#

i tried updating the game twice but its always the same, yesterday once and today. how do i fix it? i wanna continue playing honkai BronyaLurk

it forces me to redownload the update all the way back to 0%

silver orchid
#

Should I be concerned about my Honkai being connected to a Hoyoverse account that's seperate from the main one my Genshin's connected to?

#

Besides being unable to link the Honkai Hoyoverse to my email.

stoic reef
worn wharf
stoic reef
# worn wharf thanks but my wifi is perfectly fine downloading it at 10 mb/s tho

i understand, it can still be unstable at high speeds though. 99% of the time this is due to a corrupted download file so please just try the manual update. if you really want to try something else first then the only other thing that i can think of off the top of my head that can cause this is not running the launcher as admin

worn wharf
#

thanks for ur help im downloading the file rn ill type again if there is another problem SakuraLuv

stoic reef
# silver orchid Should I be concerned about my Honkai being connected to a Hoyoverse account tha...

not really, in fact its probably more secure that way since quite a few account hacks are because the hacker goes after the genshin, not the honkai account but since they're both on the hoyoverse account they get both.

for security reasons though I would highly recommend setting a username since that CANNOT be changed. and also maybe making an email address for forgot password reasons and using it just for the honkai hoyoverse and nothing else

silver orchid
#

Linking Hoyo to a username won't affect my in-game username, right? The linking section in Hoyo mentions linking a username.

stoic reef
odd wedge
#

so proud of luna

stoic reef
#

also VodkaHug @odd wedge

silver orchid
#

All hail Tech Lord Luna.

stoic reef
silver orchid
strong thistle
#

@stoic reef @odd wedge VodkaHug bcaQueenBeesLove

stoic reef
odd wedge
#

@strong thistle @stoic reef VodkaHug

stoic reef
#

dont mind me just testing

#

!faq mandown

#

weird that it sometimes works for non professors/mods but oh well :p

#

unless there is ninja mods posting lol but dont mind me TeriDerpMelon

cosmic lion
#

probably the bot thinks is useless with you here, that why doesn't talk(? RozaOops

stoic reef
#

lol maybe

grizzled rampartBOT
# stoic reef !faq mandown

HI3 v6.2 Manual Download

  1. Close launcher
  2. Open folder \Honkai Impact 3######\Games
  3. Delete BH3_v6.2.0_277a0ec45b1d.7z_tmp file (if present)
  4. Download through link below and place in the folder
    GLB:
    Mirror 1: https://d2wztyirwsuyyo.cloudfront.net/ptpublic/bh3_global/20221206102501_KIc60hdTxKT9HG9O/BH3_v6.2.0_277a0ec45b1d.7z
    Mirror 2: https://prophost.ironmaid.xyz/_shared/_zipfiles/global/BH3_v6.2.0_277a0ec45b1d.7z
    Mirror 3: https://drive.google.com/file/d/1vGxNwKn-HJdROsrFCvU8p6ccnpvW4gfF/view?usp=share_link

SEA:
Mirror 1: https://hk-bigfile-os-mihayo.akamaized.net/ptpublic/bh3_overseas/20221202111736_ukTCBTymDtINoYKI/BH3_v6.2.0_277a0ec45b1d.7z
Mirror 2: https://prophost.ironmaid.xyz/_shared/_zipfiles/sea/BH3_v6.2.0_277a0ec45b1d.7z
Mirror 3: https://drive.google.com/file/d/1XD76WOL3ADwFGO82iT2Uuii8okvQW8cz/view?usp=share_link
*✲゚*。⋆ DO NOT EXTRACT! *✲゚*。⋆
5. Run the launcher as usual.

Mirror 1: HoYoverse
Mirror 2: HI3Mirror
Mirror 3: Google Drive

stoic reef
#

yeah thats what i figured. :p im pretty fast with my current method though so its not a big deal

odd wedge
#

I did it for the lulz

stoic reef
#

it got me so mission accomplished HimekoLMAO

drowsy lake
#

I forgot my id and all for honkai and I changed phones, no way to retrieve now right ?

stoic reef
#

cuz you can still login if you remember your login info

#

and if its been like years you can still retrieve your account if you remember your old login info

#

or at least guess from likely things but either way let me know about how long its been since you last played

drowsy lake
#

It’s been 1 year maybe

#

I know my name I found an old pic ! 7th place is me, can I login using that ??

cosmic lion
#

you need to know you username or email, and you password for the easy/faster way of retrieve account... your nickname (the name in the photo) doesn't work for login, but wait for luna and is going to tell you step by step what to do

stoic reef
#

but it sounds like you need to probably link your account to a hoyoverse. you'll need to click on account retrieval on the login screen for honkai and try different things like google account login or facebook or try forgot password with your main (or any email really) that you have access to, maybe you'll get lucky and see your old account info like your UID and account level and stuff which at that point all you ahve to do is link it to a hoyoverse account in the next step

#

if you dont already have a hoyoverse account just click register now on the second part of the account retrieval thing in the game (the hoyoverse login)

carmine crystal
#

guys, how to get my account back ?

#

i lost my first top-up bill and i can't remember my first device login

stoic reef
carmine crystal
#

yes

stoic reef
#

I mean you'll need to fill out the form in most cases. did your account get hacked or something?

#

cuz it looks like you were playing just yesterday or something right? so im confused why you're doing an account recovery

carmine crystal
#

yeah my account got hacked, someone changed my gmail to rambler.ru

stoic reef
#

ah i see. then yeah you'll ahve to fill out the form.

if you dont have the first top up recipt then just include any you do have. and for the first device login. theres no way to look that up so you'll just have to try and remember and make a guess

carmine crystal
#

i have top-up honkai and genshin impact

#

i only have a date i buy it but don't have that bill

carmine crystal
stoic reef
#

yes theres no possible way to look up that info for the first device login so you'll have to try and remember.

then yeah even if its not the first top up just include any top up recipts that you do have for honkai. you can include the date you buy in the additional notes. it wont hurt to include it

carmine crystal
#

is the first device show on Device Login list ?

#

i saw 2 devices

#

my phone and my laptop

stoic reef
#

the top one is the earliest yes

#

be specific when you tell it too. dont just put "phone" or 'laptop" but put like redmi note 11s or like Dell Lenovo x364 laptop

carmine crystal
#

okay i have sent it

#

what i can do now ?

drowsy lake
stoic reef
carmine crystal
stoic reef
# carmine crystal do you think they easily approve it ? <:SakuraSad:866034161819451432>

if your information is accurate they'll approve it. The whole point of the form is to prove you're the account owner, it has to be accurate info because they're not going to just give anyone access to your account. if its accurate they'll approve it. if they reject it then you can try again and try to be more accurate, i've seen people get it right on their 4th try so you can try again if they reject it

carmine crystal
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first device is the device show in Device Login List ?

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i dunno bcz sometime i delete it

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now i login on new device is the current device is my first device ?

stoic reef
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if you deleted the stuff in that list then it wouldnt show up because you deleted it TeriDerpMelon

the first device used to login is the device you were using when you first played the game. that cant be changed because its the first device you used to play the game

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like if you deleted everything in the list and logged in on your new phone then while that would be the only device in the list that clearly wouldnt be the first device used to play the game

carmine crystal
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it's impossible to remember TeriRip

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i'm surely i lose my account

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before Genshin release i used to play honkai maybe around 2-3 years ago

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i use that gmail to bind to Genshin account

stoic reef
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for sea at least

carmine crystal
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yeah

stoic reef
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and no idea what phone you had back then?

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no guesses or anything?

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a guess is better than nothing

carmine crystal
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i remember but idk what's my phone specs

stoic reef
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you mean the model right? cuz you dont need to know its ram and storage. or at least if you know the model i can look up the specs

worldly cipher
stoic reef
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@worldly cipher VodkaHug

carmine crystal
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i'm not sure, i have changed my phone 4 times

carmine crystal
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Samsung - Xiaomi - Xiaomi - Iphone

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maybe

stoic reef
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well just putting samsung is better than nothing though if that was your first phone

worldly cipher
stoic reef
worldly cipher
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Back and front

carmine crystal
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it's black

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only that

dapper pulsar
stoic reef
# dapper pulsar

can you send a screenshot of the version number of your honkai app in the app settings?

carmine crystal
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can i ask ? if i play genshin

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and create genshin account on my device

dapper pulsar
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I tried to update it but there isn't any update sogn

carmine crystal
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is that genshin account still count my first device ?

dapper pulsar
stoic reef
# dapper pulsar

ok nvm, sorry i was thinking of a different issue. thats because you have the SEA version of honkai, do you play on SEA?

worldly cipher
carmine crystal
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2-3 years

dapper pulsar
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How can I update it

stoic reef
worldly cipher
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Imo 2-3 years isn't a long long time to clearly forget the style of your phone

dapper pulsar
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I live in Europe but got a sea account

carmine crystal
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My first device >> create Honkai Impact account >> Use that gmail to create Genshin Impact account (so idk if my Genshin account still count my first device login ) ?

worldly cipher
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Just think hard what's was your 1st phone style back then even just the Back of it

stoic reef
stoic reef
carmine crystal
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if it not be the correct one i'll change

worldly cipher
worldly cipher
carmine crystal
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no

stoic reef
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genshin uses hoyoverse too so any device history would still be the same list for honkai since they'd both be in account.hoyoverse.com device list right?

worldly cipher
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*me searching samsung 2019 NuwaXD *

carmine crystal
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look like this

carmine crystal
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and my all characters

worldly cipher
stoic reef
stoic reef
carmine crystal
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I have create honkai account on 2018 with my first gmail > Genshin release 28/9 so i create it with my Hoyoverse account

stoic reef
carmine crystal
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yeah

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that's correct

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man i have sold it for many years ago

stoic reef
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i used to have an s8+, not a bad phone

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@strong thistle Hug bug VodkaHug

carmine crystal
stoic reef
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just click on the link if you want to know. its a celebration gif

carmine crystal
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can i ask ? how do you create account on Genshin ? @stoic reef

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Gmail or Google

worldly cipher
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Isn't that the same HimekoLMAO

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But anyway just use your gaming email if you want to create an account

carmine crystal
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first register maybe gmail required on Genshin right ?

worldly cipher
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Any email is fine

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Just use your primary one / gaming one

stoic reef
carmine crystal
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idk how did i register my Genshin account (i saw 3 option Facebook, Twitter, Google)

stoic reef
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but i used gmail personally

worldly cipher
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Also do note

Link both email and phone number for 2FA

worldly cipher
stoic reef
carmine crystal
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how can i find my first account login on Gmail ?

worldly cipher
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@carmine crystal
You already did submit a ticket right?
If they did denied your request because you have difficulties answering the 1st device login you can just submit another ticket your 1st phone used was a Black Samsung A8+

So why did I add the Phone color in Samsung because as I said earlier it's better to mansplain them

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Tho your answer should be perfect or clearly perfect

worldly cipher
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Be sure to check the date

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Tho your 1st login device should be at the top

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Correct me If I'm wrong here @stoic reef

stoic reef
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yeah that sounds right

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but since you already submitted the form @carmine crystal dont go trying to redo it or anything. wait and see if they reject it or not. they may approve it

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and if you resend the form like a bunch of times that looks suspicious

strong thistle
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Today i will test Houkai version 6.3 in Very old Notebook bcaGuiltySweat

worldly cipher
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Now if you'll excuse me I'm just gonna be a piece of sh1t (Gonna play League of Legends)

worldly cipher
stoic reef
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i tried apho2 in a samsung chromebook 3... it did not crash but whew lad it was a slideshow

worldly cipher
carmine crystal
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i meant how i can see my Email they sent from Mihoyo to my Gmail ?

strong thistle
worldly cipher
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2 cores KianaSweat

worldly cipher
strong thistle
stoic reef
carmine crystal
worldly cipher
stoic reef
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minimum now is around 25 (with all assets at least)

worldly cipher
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@stoic reef You didn't said it was a hacked acc

stoic reef
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i asked them earlier in the conversation and they said it was an .ru email but then i got a phone call at work and when i came back you were already talking to them

strong thistle
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i will give the results probably in 1 hour bcaGuiltySweat

stoic reef
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cuz it'll take an hour to launch the game HimekoLMAO

worldly cipher
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@stoic reef You handle this you know my health problems when it comes to this SakuraBully

stoic reef
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they just need to wait on customer support anyways

worldly cipher
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@carmine crystal
Please do note this to avoid getting hacked

Don't download files offering free items / fps boost
Don't click links and putting your information there
Don't share account
Do link email and phone number for 2FA activation
Activate gaming email 2FA
Don't use the same password
Don't use your username as nickname

When using Hoyoverse on Web browser clear cookies after using them or just use incognito so that cookies used will be auto deleted (This is just for extra safety measures)

stoic reef
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rambler.ru is like giga common to be changed to so they'll probably approve it

carmine crystal
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shiet that's russian email

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jesus now i hate russian

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man i can ask again ? first device login is a device i login my account on website (not in game) ?

stoic reef
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ok

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so pay close attention

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the first device login is the device you were using when you first logged into the game. if you are talking about the honkai one then that is your old phone. if you are talking about the hoyoverse registration device then that is the device you used when you created the hoyoverse account which in most peoples cases is the device they were using when they first played genshin.

also if you are trying to fill out the form again then STOP! wait to see if they reject it or not before trying again

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you already filled out the form and submitted it so at least wait to see if its accepted before going through all this work trying to mentally fill it out again.

carmine crystal
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sorry, i'm so nervous

stoic reef
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please just work on calming down. this can sometimes take a little time and you wont do yourself any favors by being too nervous to remember anything properly

carmine crystal
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okay man this is my first time being hacked

stoic reef
carmine crystal
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copy that

stoic reef
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but you'll be fine, probalby just went after your genshin

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but they wont be able to do much before support gets your account back

carmine crystal
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sorry but i forgot to say (They asked my first email ) TeriRip

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more troubles

stoic reef
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its ok, if they reject it just make sure to include it in your second attempt

strong thistle
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[Test Results]
Intel Core 2 Duo T9400 | Nvidia 9600M GT 512MB VRAM | 4GB RAM

Older Game mode Average Frames is around 30-32 FPS (Chapter 1 - 5 Story Mode)
Newer Game mode Average Frames is around 15-20FPS (Post houkai 2 is the most intensive , I got around 10FPS only , the new Story Chapter i managed to get 20-22FPS)

The test is using Low Settings at 1280x800 Resolution

willow falcon
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houkai

stoic reef
strong thistle
strong thistle
stoic reef
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ah ok nvm then, i thought it was rendering all the characters and doing all the things like normal lol

strong thistle
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i think its using the RAM for VRAM

stoic reef
strong thistle
stoic reef
strong thistle
stoic reef
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only thing worse than vista in my opinion is windows Me

strong thistle
stoic reef
# strong thistle i never tried Windows ME <:TeriCry:928714724592459857> only used Windows 98 and...

that was smart lol. I too went from 98 to xp but ME was basically trying to be 2000 but built off of the 9.x kernel instead of the NT kernel like they did for 2000 so it didnt mesh well

very buggy on release and immediately dropped for 2000 so none of the issues it had got fixed in the like 1 year it ran, very few drivers made for it too for obvious reasons but one of the computers in my school ran ME and it took me the better part of like 2 days to get an old printer installed on it. I even had the right drivers for it and everything (half the time spent was finding them tho lol) but it just did not want to even detect the printer basically. i think it just randomly started working so i told the teacher to never unplug the printer HimekoLMAO

strong thistle
stoic reef
stoic reef
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you could get into real mode though with a recovery cd apparently. but yeah it was a mess of stuff and was designed exclusively for home use back in 1999 so a lot of its functionality was stripped down

strong thistle
stoic reef
strong thistle
worldly cipher
strong thistle
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but None of Windows 2000 or Windows XP drivers can get to work with that Operating system bcaGuiltySweat

worldly cipher
strong thistle
worldly cipher
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360p resolution + lowest settings = +60fps

stoic reef
worldly cipher
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Prob tomorrow I'll be getting my upgrade but I don't know if I can play 1080p on a 2x8gb dual channel ram

Because even in 900p 1x8gb I'm experiencing fps drop (lowest 20)

stoic reef
strong thistle
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they have not cleared anything unused MS-DOS programs bcaGuiltySweat

worldly cipher
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But I'll try

I've been playing on Windowed mode(900p) for a year and I'm miss playing in Full Screen(1080p) XD

odd wedge
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omg chat skery KianaSweat

stoic reef
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just reminiscing about the time when just using a computer made you an expert whether or not you wanted to HimekoLMAO

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sorry for getting off topic TeriDerpMelon

odd wedge
worldly cipher
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I know dual channel greatly increase fps but dunno if I can handle Honkai and Genshin on 1080p HimekoLMAO

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Mid (2) Settings btw

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I'll just try it tomorrow

stoic reef
worldly cipher
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I'm currently have 1x8gb and playing on 900p (Windowed)

Honkai = Mid Settings
Genshin = Low + 1.0 reso

worldly cipher
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Getting tired of low resolution tbh

Game is blurry

stoic reef
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after new ram

worldly cipher
strong thistle
worldly cipher
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Low resolution + Low settings = Really blurry

worldly cipher
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V-sync + AA = Off = Increased fps

strong thistle
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AMD FSR , Nvidia DLSS and Intel XeSS do that

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@thick python VodkaHug bcaQueenBeesLove

worldly cipher
worldly cipher
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Tho I heard they did bring hack SMAA

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Tho I'm not gonna use that I'm just gonna leave AA off

stoic reef
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one way of looking at it is that you turn off AA because you're a retro purist and love seeing your jagged edges and your pixels

worldly cipher
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I'm used to AA being off since I know it being off increase FPS

stoic reef
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fair enough lol

worldly cipher
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Chrono Navi + the new event is resulting a lot of fps drop

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Prob it because CN skills takes a lot of frames

stoic reef
worldly cipher
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Man my friend is so ..... TeriRip