#questions

6 messages · Page 503 of 1

vivid flax
#

Isn't that weird that the new offer lasts only 24hrs ? jww_hey

ebon orbit
#

So I got a daily challenge where I have to give a bqt to everyone 3 times,, would it count if I do it in custom games?

austere rapids
#

Is this a bug or intended?

#

Nvm

ebon orbit
vague pebble
#

Not sure if it’s supposed to be like this but there’s no random voting in the last two sandbox matches I’ve played

molten imp
bleak dagger
#

@lime plume Hey, public reporting is against the rules. Please don't report here

#

You can report them ingame for revealing werewolves and unsuitable username. 👀

lime plume
#

i didn't get to in time cause i got killed by him and just left and forgot to report him

#

figure that he would be banned anyway because of his name but idk

bleak dagger
#

Yes, someone will report him next time, in that case. So don't worry.

lime plume
#

ok thanks for the help

vague pebble
#

So no random voting role in game while there were 16 players

#

I have screenshots to show you what I mean if that helps ^^

molten imp
#

And sure, send the ss otterheart

molten imp
vague pebble
molten imp
vague pebble
#

So it’s not the same situation

molten imp
#

Please post it again in #bugs-readonly :)

What role took the hero player?

molten imp
vague pebble
molten imp
vague pebble
molten imp
winged birch
#

There was a new skin i see it line 3-4 hours ago.. But when i take a look at it again i cant see it anymore

winged birch
#

Yeah

gray fox
# winged birch Yeah

I actually just restarted my app and don’t see it anymore either. So I am pretty sure it’s been accidentally be added to the game too early and will be available in some days or weeks ☺️ so please be patient!

whole flume
#

Yeah, Hi Everyone, I wanna ask somthing Cause Im wonder that! Ok, Everyone know here modes is came for sandbox I wanna ask that •" WHEN I`M IN SANDBOX MODE AND MY ROLE IS 💘CUPID💘 i made it couple (example 5 & 15) and 15 is suicide at morning so only 5 still in game and HERO CAME for 15 suicide, SO I STILL HAVE COUPLE or MY COUPLE IS GONE ???

#

Hero modes*

#

If someone answer my message i`d be happy, just i m wonder

gray fox
whole flume
#

@gray fox oh, thank u so much ❤❤😊

deep gazelle
#

Hi, what skin are these eyes from ? 👀

topaz berry
#

Hello, my account is linked to google and on my new device I cannot log in it because google services is not supported, is there anything i can do to get my account back?

molten imp
topaz berry
#

Yes I can

molten imp
# topaz berry Yes I can

Then click on the letter icon and use the forgotten password function there. Enter the email to which your Google is connected. You will receive a mail to change your password. If you have set one, you can login via email and password, instead of using Google otterheart

glacial quiver
#

Hey, how to share avatar on the website?

molten imp
cursive crypt
#

What happened to ranked? I just tried getting into a match and stayed in the pre-game lobby for like 3 minutes only for it to never fill.

molten imp
gray fox
cursive crypt
#

Ahh. Rip ranked

#

Lol

glacial quiver
molten imp
glacial quiver
twin bear
#

Where can i get this eye item?

drowsy perch
twin bear
hard scroll
#

Why is the Wolvesville bot not working rn? GW_pika_think

molten imp
cold willow
#

hey, is there any chance we could change our log in acc from facebook to email smtg?

#

if there has, pls lmk

molten imp
light inlet
#

Bit confused atm, recently came back to Wolvesville after a break and ik there is a new ranked format, and when I play on the web app the new format is there but when I play on mobile it is still the old 4 tier system? I'm on the latest version of the game and don't understand why this is happening

gray fox
light inlet
#

@gray fox Thanks

gray fox
#

No problem @light inlet @deep gazelle happy

frosty marten
#

say if gr died and they were revived do they still have a target?

drowsy perch
#

I believe so, yes

#

Since gr is village and not solo

#

Also any guardians checking tickets rn? 🥺

frosty marten
hard scroll
#

Need to be patient tho

drowsy perch
#

Ooooo, okee, thank you

hard scroll
#

If graverobber as serial_killer win the game match, will real serial_killer win as well?

light inlet
#

What if gr dies, then target dies, then gr is revived, are they revived as gr or as target and if they are revived as target, is their role seen to everyone as with a normal revive or do they show as gr?

potent swallow
#

İ saw a invisibile person how its possible?

warped oar
potent swallow
#

İngame

potent swallow
#

@warped oar

warped oar
gray fox
valid warren
#

hello , may i ask how to login my google account in wolvesville pc ?

molten imp
valid warren
#

It shows "one moment please.." and nothing happen

molten imp
molten imp
# valid warren yes

Then go to the letter icon and use the forgot password function. Enter the email address you connected to your Google account. When you have set a password, you can log in via email and password instead of google. tough_guy

valid warren
valid warren
molten imp
frank ermine
#

<@&420139637521121301> how can i talk to a guardian to report a player for teaming? I have screenshots

mental widgetBOT
#
How to report to Guardians, and is my report bad enough?

Reports that are bad enough to report to a guardian, are about:

  • Racism
  • Homophobia
  • All kind of harassment or comments, including sexual harassment, excessive targeting, bullying, death threats and any kind of threats towards another player's health / real life, etc.
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames and personal messages especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation
  • Language non-compliance: In case 4 or more players speak another language throughout the game
  • Cheating, teaming or boosting in ranked
  • Grinding/ boosting in your games in quick game or sandbox without your consent

=> If you experienced one or more of these incidents and reported all the players ingame, you should click on the "?" in the game on main screen and then "talk to a guardian". After creating the ticket you can explain your request. The guardians will reply you as soon as possible.

frank ermine
#

But i cant send screenshots in the app so i need a guardian in discord

steel forum
#

@frank ermine ^
There is a list of reasons to report people for.
You also need to report them in game first before you report them to a guardian and they don't need screenshots then. They would only need their in game name+you to report them in game first.
Since the report function isn't available in game back again can you open a guardian mail ticket in discord with ?report igname xpcount .
You can do so in #bot-commands.

Also please don't ping entire roles

frank ermine
steel forum
# frank ermine Thx… unfortunally i wont just report for gamethrow or hate speech, i report for ...

As I already said is the system for such issues (teaming and boosting are reportable to the guardians as well) that you report them in game and additionally directly to a guardian.

The only issue is that screenshots aren't a valid proof and can easily be faked. I don't say you do that but thats why screenshots won't count as proof. If you reported them in game can you still report them to the guardians with their names. If you didn't report them in game can't they check your report

frank ermine
#

Ok indo ingame then

harsh lily
steel forum
frank ermine
#

Yoo there is no button for create a new ticket

steel forum
steel forum
harsh lily
steel forum
vernal oyster
#

or is there an estimated time of ingame reports coming back?

steel forum
rapid jackal
#

What is boosting/grinding?

rich bone
#

Can I bait werewolfs to kill me by baiting as a Graverobber?

( because some time it worries me that grave would end up being of werewolf and I'd rather die instead of more important villagers by baiting )

zealous zodiac
#

i've been banned and i've already tried appealing in game but the guardians have not responded to me.

#

and it's been quite a while now.

proven drum
# rapid jackal What is boosting/grinding?

It is basically a quick method to get xp, this is mostly done by breaking a lot of rules. If you encourage some people doing this, please report them and don't join them with the grind. Grinding/boosting is bannable

proven drum
frail tide
#

Hey anyone got the rules for when you should contact a Guardian instead of only reporting in game?

#

?reports

mental widgetBOT
#
How to report to Guardians, and is my report bad enough?

Reports that are bad enough to report to a guardian, are about:

  • Racism
  • Homophobia
  • All kind of harassment or comments, including sexual harassment, excessive targeting, bullying, death threats and any kind of threats towards another player's health / real life, etc.
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames and personal messages especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation
  • Language non-compliance: In case 4 or more players speak another language throughout the game
  • Cheating, teaming or boosting in ranked
  • Grinding/ boosting in your games in quick game or sandbox without your consent

=> If you experienced one or more of these incidents and reported all the players ingame, you should click on the "?" in the game on main screen and then "talk to a guardian". After creating the ticket you can explain your request. The guardians will reply you as soon as possible.

frail tide
scarlet holly
#

if you lose a hero game does it count as a loss?

vivid flax
#

Yes as well as fleeing, unfortunaly

vernal oyster
#

if it didnt count then it just encourages people to throw as hero

vivid flax
#

So well, I did have a fled cause of this

vernal oyster
vivid flax
#

Yis, just waiting for the patch (unles patched ?)

scarlet holly
#

it’s not really fair to lose tho? people automatically decide you’re a wolf when you join a hero because of the amount of wolves that flee

#

more or less every hero game i’ve joined i got watered the first day because they suspect me of being a wolf

vernal oyster
zealous zodiac
vernal oyster
scarlet holly
vernal oyster
scarlet holly
#

maybe don’t make a system where people can get targeted it isn’t my fault that people vote you out for being a hero? i shouldn’t be told not to play a game because of people who ruin it

vernal oyster
#

I joined exactly 1 hero game. Turns out i was SK and i already got checked by seer. Do i quit or confess?
No, i called that seer a hh and said i checked someone good.
It almost worked.

scarlet holly
#

cant really accuse someone of being hh when they water me before i can speak

vernal oyster
#

Ofcourse a larger amount of fleers are wws, but that doesnt validate targetting heroes.

scarlet holly
#

i was willing i don’t think it’s fair that the wolves should go without a player because someone can’t handle it but i’d much rather try to help them and lose than be killed the first day for joining to help

vernal oyster
#

If you dont, well maybe because its not that easy to make a feature like this work perfectly? esp when its the players that are biased and flawed.

scarlet holly
#

would it be reasonable to suggest changing priest, since technically the priest gives info so no one reports them for random killing?

#

like making it so that the priest can kill a villager like the witch which kinda makes sense because in some movies water kills witches 🤷‍♀️

vernal oyster
scarlet holly
#

also i’m missing an outfit is there a reason for that or should i report in bugs

vernal oyster
proven drum
cyan pecan
#

What if the game remain 2 wolves , 1 3rd pary, 1 another third party ? The game will end, wolves win, or will continue ? I assume that wolves > each 3rd party so Wolves win

drowsy perch
cyan pecan
#

So basically in that case, ww have lots of disadvantage right ? Because there are lots of third party role that ww can not bite lol

zealous zodiac
drowsy perch
#

Ok weird question to ask but have anyone have a game with a GR as rrv?

austere rapids
#

Imo it's balanced

austere rapids
#

Either that or they're testing it

austere rapids
#

Solo is zombie you mean?

drowsy perch
#

yeah

austere rapids
#

Wolves can literally overpower zombie the first 3 days lol

proven drum
cyan pecan
#

2 wolves 1 bandit 1 acc , I assume wolves gonna lose for sure lol

drowsy perch
leaden crystal
#

Why I don't have create ticket button in game

#

Or how do i create ticket in discord

gray fox
# leaden crystal Why I don't have create ticket button in game

The ticket button ingame is currently only available for players that are banned. Even though there also isn’t a button if players are banned for fleeing. If you need a ticket for an extreme report reason which you can review in #ingame-tickets — for the moment that indeed needs to be created on Discord via the old way using ?report nickname xp in #bot-commands — Let me know if you need more help.

leaden crystal
#

In same game

gray fox
leaden crystal
#

I have screenshot

gray fox
leaden crystal
#

I reported them ig but i screenshot the chat

gray fox
leaden crystal
#

Thx

cold willow
#

so what i need to do now

soft hollow
#

this might be slightly off topic and honestly anyone can answer but there’s a guy by the username of elstinos on wolvesville who started saying really homophobic stuff to me and told me to (TW) cut myself and kill myself in dutch and he said it doesn’t matter if you report me i’m not gonna play this game after this anyways. so of course i did report him but i feel like justice wasn’t done and i don’t know what to do now does anyone have advice?

molten imp
# cold willow so what i need to do now

Then go to the login by email and password. Enter the email address to which your fb account is connected. You will get a mail to change your password. If you have set one, you can login via email and password instead of Facebook. tough_guy

molten imp
molten imp
# soft hollow this might be slightly off topic and honestly anyone can answer but there’s a gu...

Hey! first of all sorry for such an experience :c but please delete from your message, the username, as it is considered public shaming, and is prohibited here.

In such a case you can after you have reported him ig, also via ticket directly to the Guardians. This is currently only possible via discord. Go to #bot-commands and enter ?report yourusername andyourxpcount to open the ticket. For example: ?report lealand 12345

soft hollow
molten imp
soft hollow
molten imp
#

And try restarting the game. Sometimes they update themselves then

soft hollow
molten imp
drowsy perch
#

I got banned for months and I'm not even opening the game lately, I just wanted to see what are the offers are

#

And my all outfits were recreated by itself

#

Is this a bug or someone else did that 👹

#

Hi help me hi

thorny sleet
# drowsy perch Is this a bug or someone else did that 👹

So basically the detection system for refunds has been recently updated / improved and when the system detects any refund from you (new or old) or from anyone you might have received an outfit from (be it traded or gifted), that will have an impact in your account so you might end up with skins removed from your inventory, your avatar slots shuffled and also with a loss of loyalty tokens

#

You can check if you’ve been affected by this by checking your purchase history in settings. Refunds appear in red😄

drowsy perch
#

Hm my loyalty tokens are same

#

Lemme check refunds

thorny sleet
drowsy perch
#

I don't have anything red, all of them are normal

thorny sleet
#

You can send an email to the support team for more info about it 😁

drowsy perch
#

It looks like I still have my all outfits..

#

Could you explain how to email them

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

@wheat umbra
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@wolvesville.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

thorny sleet
#

That’s the email ^

drowsy perch
#

Okay thank you

thorny sleet
#

You’re welcome 😁

earnest plaza
#

i'm really curious, will guardians regain the scmammer's rose?

covert sphinx
#

Как долго будут рассматривать мою заявку на награды от инстаграм?

drowsy perch
#

@covert sphinx 🇷🇺 Модератор проверит ваш тикет в ближайшее время, точного времени нет.
🇬🇧 The moderator will check your ticket asap, there is no specific time GW_vamp_peek

covert sphinx
#

thanksbodyguard

gritty vector
#

I can't change my password if someone can help me

gray fox
gritty vector
#

With mail

gray fox
gritty vector
#

I have a mistake precisely
Unknown error
[Object object]

gray fox
gritty vector
gray fox
gritty vector
#

Okay thanks for your help

gray fox
polar night
#

I've been reported falsely will I be banned from the game

thorny sleet
polar night
#

Thank you

thorny sleet
#

Anytime!

clear tusk
#

I have a qn is it considered couple throwing if a cpled person choose to win with their respective team when there is absolutely no way of winning as cpl?
For example alpha, shadow, canni and villager remaining. Alpha is cpl with villager and shadow activates. Alpha has two choices, vote his teammate ww and just give free win for canni or vote canni with his teammate and win as ww. So is it considered couple throwing if he choose to win as ww here instead of no win/win for canni?? Same goes for cupid/villager when 4 ww alive and they need to vote their cpl or the very next day ww is winning ?

shadow delta
#

I was TG, and bitten by zombie, but I got 'attacked' and died instead of winning with zombie... is this supposed to happen or a bug?

finite hedge
#

where the shirt from

vernal oyster
mossy edge
#

can hh target be witch?

rustic sky
vernal oyster
vernal oyster
vernal oyster
# mossy edge can hh target be witch?

yes it can be.
Excluded roles are ones that can prove themselves on the spot such as gunner, fc, priest, mayor, paci.
Jailer and witch can kill hh after accusations, but thats not on the spot...

vernal oyster
# finite hedge where the shirt from

it's the old version of that outfit, before the rework.
If you had it at the old time, you keep it. New purhcases of the outfit wont include that shirt anymore.

finite hedge
#

ah , ty

vernal oyster
rustic sky
#

Okay, thanks for answer 🙏🏻

inner peak
#

If I post on my face, how do I receive the gift when I exchange it for you, thank you

drowsy perch
#

Hey i have a question is fortune teller coming back in sandbox?

gray fox
vernal oyster
inner peak
gray fox
steel jewel
#

if you do a quest 2 times, do u get Gold for the items?

gray fox
gray fox
#

purple items = 50 Gold

gray fox
shrewd magnet
#

I have this extremely racist and inappropiate guy few games ago, and now he's here again, reported him. But he should be removed from the game immediately..

timber nexus
mellow jackal
#

is it supposed to say -1? or is that a bug?

molten imp
rapid portal
#

If I get winter calander do I get all the previous items too?

#

So all items between 11/1 to 11/23

little pulsar
#

Have to double check. Can a Cupid be reported for not cc Cupid?

gray fox
gray fox
vernal oyster
#

If one of the lovers claimed cupid then cupid shouldnt cc them

little pulsar
#

Ok good

#

idk why so many people in that game said I cant report him

arctic coral
#

Hi i was wondering when this vampire outfit was going to be available again?

vernal oyster
hasty pewter
vernal oyster
arctic coral
#

We see it on plenty of games (edited)

vernal oyster
#

we're talking about wov here... wov doesnt have it.
If you want to suggest that, you can write about it in #feedback-readonly

hasty pewter
vernal oyster
#

They arent involved in picking the offers

arctic coral
vernal oyster
#

I already told you no, they dont announce random offers anywhere officially.

#

If you want to see that happen, you have to make a suggestion in #feedback-readonly
'like any game has' not this one, yet.

arctic coral
#

They have it for seasons so 🐣

vernal oyster
hasty pewter
vernal oyster
#

what more do you wanna hear?

#

you cant know beforehand. thats what you asked, thats the answer...

arctic coral
#

R u gonna be there again to deny our feedback? 😂

vernal oyster
#

No, I have no interest in that conversation.
Very grateful attitude too.

#

You ask, you got an answer, and now you're being sassy about, yw. 🤨

arctic coral
#

What attitude? 🧐

vernal oyster
#

Its not my fault this feature doesnt exist so why keep asking?

arctic coral
#

I stopped asking lmao

vernal oyster
#

Nvm im just gonna leave, have fun.

hasty pewter
#

You reap what you sow unfortunately

arctic coral
#

It’s a photo 😂😂😂

vernal oyster
#

Right now i was just factually answering your questions, in a non rude or sassy way.

#

And why wuld i encourage u to go to fb only to argue about it there, good logic. Fun attitude. Bye.

arctic coral
#

We asked a question & u had immediate attitude. So yes 😂 📸

#

Lights camera ACTION

#

(Edited)

vernal oyster
#

Fun fact, everyone can hover over the (edited) to see they were all edited immediately, which is common to fix some typo's, 90% of my messages have that 🤷
I know mods can see edits too, there is absolutely no point for me in editing out any 'attitude' or deleting it,
If I ever delete something its not to hide, it's because i take responsibility and take back my words, literally.
Or because i cant be bothered being mocked by giggle teens.

arctic coral
#

U did it last time so i assume you’ll do it again. Repeat offenders u know?

#

U said bye twice. U might wanna edit that

vernal oyster
#

Just block me if you dont wanna be friendlier.

hasty pewter
#

Majestical... last time you commented rude remarks and you definitely edited them away when a few people started noticing. We all saw, and then you played the victim. There's no need for sassiness, @arctic coral was asking the mods a question, not looking for opinions

arctic coral
#

U started it my guy 🥶

vernal oyster
#

I answered a question factually. Just stop ganging up on me.

#

Report me if you think it was rude.

arctic coral
inner terrace
#

What happens if you gift someone an outfit but they already have it?

dire bramble
#

hi i lost my phone lost my mail id & password i know my ingame name alone can i recover it
since i lost my mobile and account i was unable to play

#

please help me

inner terrace
#

I have another question. I joined as hero then suddenly in the middle of day one it said “unable to join game” and brought me out of the game. I couldn’t even join back.

dire bramble
inner terrace
dire bramble
#

thank you so much

deep gazelle
#

hii, I saw in announcements it was now possible to watch ads on web version but I do not find the gold wheel. Is it anywhere or not ?

hollow stratus
#

@deep gazelle You need to enable advertising cookies in game settings. Also ads are a bit slower on web so might not always be available

deep gazelle
heady cypress
heady cypress
amber spade
#

Why I'm named lemon

gray fox
kindred gulch
#

How to change ww gmail?

molten imp
kindred gulch
#

And how to know my current email

molten imp
molten imp
kindred gulch
#

I create account by email i think

#

But im not link any account

molten imp
kindred gulch
#

Other email

#

Ok

molten imp
kindred gulch
molten imp
kindred gulch
#

Next

molten imp
#

Click on "my account"

muted surge
#

Hello , if i did not get any response on gmail for 2 days is there a problem ? Should i send another message ?
(We were in the middle of a conversation and they just never replied for 2 days)

kindred gulch
#

What next

molten imp
muted surge
#

Yea , ik , i am patient , i thought they didnt got my message or something =)

molten imp
# kindred gulch What next

There you will see the method you are connected to. If you are logged in via email and password, you can change your email there.

molten imp
muted surge
#

Ok , ty

molten imp
#

So you are logged in via Google. (Please delete the image)

do you still have access to the email?

molten imp
kindred gulch
#

Wdym

molten imp
kindred gulch
#

Idk i have 1 email for use this id and i alway use it

kindred gulch
molten imp
# kindred gulch You mean i have email on my device? Yes i must

Okay, if you still have access to this mail address, I will now explain the steps to change the login method:

Take a screenshot of your Wolvesville profile before logging out, as a security measure.

Then log out and go to the letter icon. Use the forgot password function and enter the email address your account is connected to. Then you will receive an email to change your password.

Once you have changed your password, you can log in using your mail and password instead of Google. tough_guy

And after all that, you can change your mail under "my profile".otterheart

kindred gulch
#

I should dm wolves team?

molten imp
muted surge
#

Can i remove an account without the 14 days of wait ?
I really need that account removed faster because my main accounts email will be deleted and i want to move it before that .
Sorry for interrupting ur conversation 😅

soft hollow
#

hey where can i find the item i get from being a hero :’)

sharp hollow
#

umm just help them if u want @gray fox I maybe wrong.😅

gray fox
gray fox
sharp hollow
gray fox
soft hollow
gray fox
muted surge
gray fox
muted surge
#

Can we talk a bit in dm ?

gray fox
hidden ether
#

Hello! If you have any suggestion about crazy mode setup, you can DM @somber pewter. Hope this helps you. GW_foxto_love

delicate yacht
#

Hello there! I have a question, can you guys ban someone permanently? Maybe ban his IP. Well, in the middle of a game a hacker starts sending personal information about a female player, like her location, name and appearance in real life. He also threatened to "visit" her where she lives

#

I have a screenshot of the hacker's profile

gray fox
gray fox
daring spindle
#

as a result i was forced to buy a bouqet

#

out of my own will

gray fox
#

Can you please delete the screenshots? There is no need for them in order to answer your question.

daring spindle
# gray fox Can you please delete the screenshots? There is no need for them in order to ans...

Like is that situation reportable tho?

(Welp deleted the screenshot, along with the message, lemme juzt add the supposed question here.

can i report this?
Context:
I sudfenly got invited to a game
i asked what it was all about
no one answered
the game abruptly starts upon reaching maximum capacity
after the game started, people said to give bouqets and thats when i knew it was a bouqet party. The organizers neglected proper procedures in running a bouqet party, they even "threatened" by reporting players who may or may not be ignorant as to what just happened and didnt give a bouqet.
Had to buy a bouqet out of my own will just to comply with their demands. )

gray fox
#

If they reported you, Guardians will review that. Not sending roses in rose lobbies can be seen as rose scam and that can be reported but Guardians will review it. As I didn’t want the players names to get exposed I couldn’t have a look at it more closely but if they insulted you or harassed you for not sending roses, that might be hate speech. Anyways my general advice is: if in doubt — report and then Guardians will have a look at it and give an objective opinion about it. @daring spindle

drowsy perch
#

Can you only get banned when having received multiple reports in a short time span or do the reports get added up until a certain number is reached and you will get banned, no matter when the reports were sent in?

drowsy perch
heady cypress
#

Those are staff only

gray fox
woeful lodge
#

hello, pls help me out: if im playing as gr and my target is a priest that has already splashed someone, when they die shouldn't i receive the role without the water?

gray fox
woeful lodge
gray fox
vestal fable
#

@I have opened the ticket for 1 week and it has not been resolved

hasty pewter
# heady cypress This channel is for asking and answering questions. This message is neither, it'...

I was asking if a mod would be answering questions, then got accused of being sassy, when in fact it was the non staff member being sassy and rude to us again. Which is why I brought up the previous incident, which is what you replied to. This other person should be warned in my opinion. This is why questions go unanswered in this thread because it looks as if they already have been. So my question is, can we make it more obvious in here who is a mod please

molten imp
vestal fable
#

@molten imp yes

alpine kayakBOT
molten imp
vestal fable
heady cypress
molten imp
shrewd magnet
#

@gray fox Can I put a screenshot with a report on discord?

vernal oyster
gray fox
vernal oyster
#

Twasnt an opinion, it;s stuff i have seen guardians say
and even within organized rose communities, usually the inviter would be held responsbile for informing their invitees, and sending any missing roses

gray fox
shrewd magnet
gray fox
vernal oyster
#

#game-change-log message
The outfit that will be on sale will be only the reworked version?
There was a pretty well liked feedback once, to offer the old version a last time before a rework.. is Philipp aware of that idea and will it be possible to obtain some old versions one last time please?

drowsy perch
#

Hello, I have a question...

Can Jailer ask roles ?

molten imp
drowsy perch
#

I wan't an answer of a game developper, cause every players play like this and it's not very legit.

#

Do you really think, ask roles is a good question ? Cause if there is no answer, you kill the player. It's very cheated.

velvet furnace
velvet furnace
drowsy perch
#

The jailer can kill for no answer ? There are so many question, but I only see her. It's like ask roles during the day for win easier.

vernal oyster
#

So yes, not claiming your role in jail is suspicious enough to kill you.
The jailer SHOULD give you enough time to answer ofcourse, and not shoot you without even talking.

drowsy perch
#

Okay.

drowsy perch
#

I just got around to this, but when I tried logging out and back in but via the email login, I wasn't able to login using my google login details instead of the google login

proven drum
drowsy perch
#

I'll reach out to them, tanku!! HappyDance

proven drum
#

No problem!

worn nymph
#

What happens when president dies?

warped oar
vernal oyster
#

for private messages there is no report function, no
you can delete/block them and you wont receive it anymore, your choice

hasty pewter
#

I've just seen a hairstyle/outfit I'd like to buy on someones profile. Is there a directory type of thing where I can view all outfits so I know which to buy? Didn't manage to get a screenshot, they left the lobby too quick 😔

hasty pewter
vernal oyster
torn schooner
#

What is the minimum lvl to donate in clan?

drowsy perch
silver merlin
#

I haven’t played in a long time and my account just disappeared

#

I have the same name now meaning the account was deleted or something

#

My name was MafiaWolf and now the name I have is the same but on a new account

lean sage
#

it’s not letting me buy gems

vagrant temple
#

Is claiming cupid d1 in ranked =insta voted out..? I was cupid first time in ranked, claimed first day and the entire lobby started screaming at me...I got voted out

fiery glade
lean sage
#

is it not letting anyone else buy gems

vagrant temple
fiery glade
#

It just has the opportunity to slide on over to the village side if its couple is dead or basically impossible to win with, but it is above all else a solo converter.

vagrant temple
#

sadge good to know

fiery glade
#

Correct, until its couple is dead or there's reason to believe it's not a threat like a double villager couple

reef dagger
#

I can report who is doing lobby grind without the permission of all?

reef dagger
#

Even if it's only me?

drowsy perch
reef dagger
#

Cuz I can't find it I'm stupid

drowsy perch
reef dagger
#

Thanks

proper willow
#

Can someone tell me where can I see what outfits are in?

proper willow
half sleet
#

i can not see advertisemnt

#

can not x2 exp

cosmic void
simple tartan
#

Why did the roles change back to the last week's roles??

#

Last week was SK setup

#

It changed yesterday to illusionist-bomber setup

#

Now it's back to the SK setup

#

Why?

vernal oyster
mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@wolvesville.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

vernal oyster
vernal oyster
simple tartan
#

Many people have that issue

#

All my ingame friends

vernal oyster
#

yes but that can still mean the setup changed back by some unforseen accident GW_pika_think

ancient tendon
molten imp
ancient tendon
#

what does it mean to ‘use a bot’?

#

Thxxx GW_foxto_love

molten imp
ancient tendon
#

oooh ok cute_heart

drowsy perch
#

And it was obvious that the things she showed weren't gamethrowing, only some mistakes

#

I explained myself like 3-4 paragraphs and she just said that after weeks

molten imp
#

Please delete the screenshot! These messages are only for you and the Guardians. If you are dissatisfied with the work of the Guardians, you can contact the Guardian manager @delicate galleon tough_guy

drowsy perch
#

If someone who is rrv flower child and unclaim votes randomly at day&never claims rrv I can kill them for being dumb

drowsy perch
molten imp
vernal oyster
#

thats what they were saying... the page never loads/connects.

molten imp
vernal oyster
#

its been broken in different ways perhaps.. its certainly not very useful, and mostly confusing for the few people who do check their welcome msg
Might be better to just link to #questions instead
Since i have kinda no faith the mods take fb to move that higher seriously

snow forge
#

Is it a bug if sheriff got me (ww) and priest (revealed,without water) as suspicious?

vernal oyster
#

I dont think so, the info includes the weakest ww, but other than that it is random
so why would revealed roles be excluded?

#

fool or a 2nd ww is also possible

snow forge
#

Okey thanks for the response

vernal oyster
#

(more revealed villagers = more excluded info = higher chance the 2nd suspect is also a ww and then your team is extra skrewed)

solar token
#

Deleted sry

gray fox
#

There are multiple skins that at times are not available either for being seasonal or for being removed. As for christmas skins, I suggest you to be patient.

solar token
#

Okay cause its over 5. month now

gray fox
solar token
#

And a few of them alr got a remake

gray fox
solar token
#

Hopefully cause the skin is amazing

#

I didn’t understand why they took it out. Or wanna remake it or smth

#

But that its maybe seasonal… hopefully.. i want that skin so badly

#

Thx fot ur respond!

strong ivy
#

How to get set skin facebook/instagram/twitter

mental widgetBOT
#
How to claim your social media rewards and wiki badge

Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)

If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!

If you have any questions or issues with contacting, ask one of our staff members in #questions!

muted zephyr
#

hey i lost a skin i bought a looong time ago, how do i get it back?

gray fox
# muted zephyr hey i lost a skin i bought a looong time ago, how do i get it back?

Are you sure you lost it and it’s not just at a different Location in your inventory? Skins that are temporarily not in the inventory get moved above the collection skins. Apart from that please check in your setting of you ever asked for a refund of an ingame purchase or if you find anything in your gift history (which at the moment you can only review via the webversion Wolvesville.com on a PC/laptop.)

muted zephyr
#

I had the skin for at least 6 months

tepid orbit
#

if i nightmare tg, can i kill him at night?

harsh lily
harsh lily
tepid orbit
#

Thanks! What about beast hunter's trap? If BH is nightmared, will ww still be trapped?

#

killed*?

harsh lily
gray fox
muted zephyr
#

and after it disappeared, this happened to my skins, they all became random

gray fox
muted zephyr
#

the only refunds I made was 2 paid headstones about 1 year and 10 months ago

#

I'm going to see the gifts

muted zephyr
#

the only written thing refunded was these 2 paid headstones i bought

#

and as "proof" that I had that skin, I still have her easter egg

gray fox
# muted zephyr does not have any gift written "refunded"

at time it can happen that random skins get removed if you asked for a chargeback. anyways for further claritiy if you can't find it and also checked your gift history you can send howl@wolvesville.com an email but I can only tell you that so far there never was any issue with false removals of skins so that is likely because of a chargeback by either you or a friend. Here is also an image of the location of the skin in case that might help you look for it in your inventory:

muted zephyr
gray fox
muted zephyr
#

okay, thx

inner epoch
#

Hi all fun games for everyone

gray fox
mental widgetBOT
#
Nasıl muhafızlara oyuncu rapor edebilirim ve raporum yeterli kadar kötü mü?

Muhafızlara rapor edilebilecek kadar kötü olan raporlar şunlardır:

  • Irkçılık
  • Homofobi
  • Cinsel taciz, aşırı hedefleme, zorbalık, ölüm tehditleri ve başka bir oyuncunun sağlığına / gerçek hayatına yönelik her türlü tehdit vb. dahil olmak üzere her türlü taciz veya yorum
  • Klanları şikayet etme (ırkçı/uygunsuz isimler, açıklamalar, klan takımlaşması vb.)
  • Kullanıcı isimleri, özellikle de hiçbir gardiyanımızın konuşamadığı bir dilde olanlar (bunu şikayet ediyorsanız lütfen bir çeviri gönderin!) - Yetkilileri taklit etme
  • Dil uyuşmazlığı: Oyununuzda 4 veya 4'ten fazla oyuncunun başka bir dili konuşması
  • Dereceli oyunlarda hile, takımlaşma ve boosting yapma
  • Rızanız olmadan hızlı oyun/sandbox /sıralı oyunlarda grind/boosting yapma

=> Eğer bunlardan birini ya da birden fazlasını yaşadıysanız ve oyuncuları oyun içinden rapor ettiyseniz, ana menüdeki "?" kısmını aç ve ardından "bir muhafızla konuş" seçeneğine tıkla. Bileti oluşturduktan sonra talebinizi açıklayabilirsiniz. Muhafızlar size en kısa sürede cevap vermeye çalışacaktır.

gray fox
#

Above you can see the extreme report reasons when after an ingame report you can additionally also create a Guardian report ticket @inner epoch

pallid comet
whole mango
#

Hi, can i ask a question? I owned 7 outfit of the Nightmare collection and i knew that i can get this loading screen when i owned 3 of. But now i still havent got it.

timber nexus
whole mango
timber nexus
#

You're welcome cute_heart

twin anchor
#

Whats the link for the ww online browser version?

heady cypress
twin anchor
#

ty

scarlet holly
#

if jailer jails a wolf will they still show as red if wolves kill

vernal oyster
scarlet holly
#

was it always like this?

vernal oyster
#

Not 100% sure, people used to blame it on ss bugs for a while

#

but most likely yeah it was always like this, just wasnt confirmed to be intentional

scarlet holly
#

oh okay thanks

worn nymph
#

What do the gladiators look like?
(Ranked rewards)

vernal oyster
#

you can see them ingame on the info screen and this

vagrant temple
#

whats the max amout of gold u can get from lootbxes

worn nymph
drowsy perch
tawny knot
#

is there a way to cancel sending a rose bouquet ;-;

#

so the game ended and i wanted to send a rose but i misclicked and sent a rose bouquet instead

#

and idk how to get it back it's just stuck there

#

btw there wasnt a msg saying i sent a rose to everyone but my rose bouquet number went down by 1

dusty rock
#

Can a coupled jailer execute a confirmed villager?

hardy tiger
#

Can anyone help me? I binded my account with a google account that got deleted so now I can’t login

storm shoal
#

Where should I send the link of 1k of reactions on instagram?

mental widgetBOT
#
How to claim your social media rewards and wiki badge

@storm shoal
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)

If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!

If you have any questions or issues with contacting, ask one of our staff members in #questions!

proven drum
proven drum
solar cairn
#

Hi, can you tell me which skin does this hair come from?

gray fox
solar cairn
vernal oyster
drowsy perch
#

how to get a bug finder badge?

atomic lance
#

custom game bq game; if you’re a spectator do you receive all 16 roses

cosmic void
#

spectators don't get roses

rotund linden
#

So, I made a bet and I kinda didnt get paid up

#

My question is, is that reportable?

hidden ether
gray fox
# rotund linden My question is, is that reportable?

If in doubt, report. Please don’t share public screens with peoples names here as that can be seen as public shaming. I suggest you DM a Guardian if you have a question about a specific situation just to educate yourself.

vernal oyster
drowsy perch
#

black friday but not any sale ig example, gems, skin vb..?

vernal oyster
#

black friday is a very american concept, and the game is made in germany
they also just literally never have sales

#

it can be considered unfair/unbalanced/abusable
so I dont really mind that they arent participating in such ||moneygrabbing || hypes

runic grotto
#

On which log in days will I get the sauna skin?

runic grotto
vernal oyster
pallid comet
#

Some muslims don't think it's a good thing because in islam the day friday is holy and it shouldnt be called black friday

worn nymph
glossy ferry
#

So, Id get a badge if I had written an article at the wov wiki?

heady cypress
pallid comet
worn nymph
pallid comet
#

General

#

Males need to pray 1 more time in Fridays for god if I dont pray thrice in a row you become cursed lol

pallid comet
#

Black means evil

worn nymph
pallid comet
#

Or smth like that it's not good

glossy ferry
vernal oyster
rapid portal
#

Why was the matching game and rules easter egg removed?

glossy ferry
#

Im sorry

#

How can I make a new apply?

vernal oyster
vernal oyster
glossy ferry
vernal oyster
# glossy ferry The wiki badget

try make a new reward ticket
and make sure you do check often
it can close if nobody speaks in it for 2 weeks (i believe that is the amount)
@proven drum you might know more about that?

proven drum
#

Lemme check it

#

Unsure why or how it closed, however, it appears like the person handling your ticket got busy and as at that time we didn't have a mod in the same language available (considering it was a wiki ticket which needs to be checked based on spelling, grammar as well) and seems like neither of us thought to go back to it 🤔
I know this doesn't answer the entire question, but this normally shouldn't happen in the future 👀 I don't think you received the rewards yet, so feel free to reopen a ticket again and we'll get asap to it, I probably won't handle it (due to the language issue) but I'll see if we can get someone to work on it. Sorry for the inconvenience 😅

mental widgetBOT
#
How to claim your social media rewards and wiki badge

Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)

If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!

If you have any questions or issues with contacting, ask one of our staff members in #questions!

shrewd magnet
#

Any tips for completing the quest ''Win 3 games in a row?'' I tried yesterday aswell the whole day and always lost after winning 2 ):

velvet furnace
shrewd magnet
#

Its a question XD

shrewd magnet
velvet furnace
stuck umbra
#

Is this a bug or?

vernal oyster
# stuck umbra Is this a bug or?

the text not being properly centered, if it happens only in dutch you can dm try to @proven drum (Dutch translator)
Maybe she can access that piece of code through translations
if it happens in other language settings too, then it's more of a #bugs-readonly issue

shrewd magnet
#

I think its pretty funny (I'm Dutch aswell) that in Dutch there is actually a explanation why they can't find a game, I have my game in English and it only says ''There is currently no game available for you to hero join'' 😂

vernal oyster
#

yeah that would be a good idea to add in other languages too, it's more lively and actually explains more

rapid portal
vernal oyster
#

hm i hadnt seen it before till now

twin bear
#

Anyone knows how to get the birthday glasses? (Easter egg)

molten imp
twin bear
molten imp
ebon orbit
#

Is having two accounts against the rules?

wispy ibex
ebon orbit
#

Aahh thank you

dapper tiger
#

Hello, may I know if bd shows as red is a bug?

sharp hollow
drowsy perch
#

wdym role flair?

timber nexus
#

That's the Mee6 level here on the server 👀 you get a new role every 3 levels -> you level with chatting

timber nexus
#

You're welcome cute_heart

main crest
#

Hi

timber nexus
green abyss
#

@ruby hull I have a question please

ruby hull
dense girder
#

How to reset my password if i forgot my email

potent rivet
#

How to change my connection method ?

sharp hollow
sharp hollow
gray fox
# dense girder How to reset my password if i forgot my email

Actually correcting @sharp hollow here - it is still difficult but there is a tiny chance if you actually did an ingame purchase using real money. Then you can send your receipt to how@wolvesville.com and they can see if they might or might not ask you further details to assist you more. I still don't want to set your hopes really high though.

vestal fable
#

Hi ! my ticket has been created for 7 days what should i do.
I don't want to bother, but I've been waiting too long and I need someone's help

sharp hollow
vestal fable
#

that's why i contacted you

sharp hollow
pure coyote
#

There's a lot of tickets, they're probably busy sorting through them all
Having a delay of a few days and up to a week is normal

vestal fable
gray fox
vestal fable
#

I'm so disappointed and sad

gray fox
fresh locust
#

If fool is exposed, there are 2 villagers, 2 wolves and fool left should the fool help the village or wolves?Or choose it by themselves?

vestal fable
gray fox
# fresh locust If fool is exposed, there are 2 villagers, 2 wolves and fool left should the foo...

The fool is free to decide by themselves as they are solo, so they neither need to help the village, nor the werewolves. If you’d vote a villager, the ww would win via the ww win condition. If you’d vote a ww, chances are good they kill one of the villagers to have another 1:1 situation where again you could decide to either vote a ww or villager. I’d personally decide based on game play, e.g. let the ww win if they had good fakes but maybe vote them if they were quiet. Just make sure to not encourage bribing such as I let win whomever sends me more roses. That would be against the rules and unfair. Fool

fresh locust
gray fox
livid abyss
#

can you watch ads for gold on browser version?

light inlet
#

What happens in a custom game if a zombie and sect leader both try to convert the same person on the same night?

vernal oyster
vernal oyster
vestal fable
#

1 Instagram ticket of 5 days ago more than 120 hours, but you just told me to wait for 12-24 hours, my 1 fabook ticket opened the same for 36 hours and I had to wait, it was all waiting

vernal oyster
#

Yes it's all waiting, try it...

heady cypress
#

You already got told to wait. There's no point ranting in several channels at once when staff already told you what to do several times.
Also, convos with the bot are considered private and as you already got told, rewardmail matters stay in rewardmail.

vestal fable
#

1 girl opened the ticket 2 days after me and today she bragged to me she got what she wanted and just like what i was waiting for

#

What's wrong?

vernal oyster
#

Different social media, Different languages can all require extra time.

heady cypress
#

& Those who spam the bot or mod dms get extra waiting time

vernal oyster
vestal fable
#

😢😢very disappointing

heady cypress
#

5 different people told you to wait. Might be worth looking into that option.

vestal fable
#

is there ever an eternal wait

vocal crystal
#

yo I might be wrong but protection doesn't work against bomber right?

cosmic void
drowsy perch
#

Can I open an another ticket if the guardian has closed my ticket without asking me and did nothing at all

vernal oyster
#

You can make a new one and make sure you actually write in it

vernal oyster
# drowsy perch Wdym

If nobody writes in the ticket at all, it can close automatically. Once its open, you're supposed to state your problem/request.

drowsy perch
#

Other guardians were friendly, answering and asking me questions. This time my ticket directly has closed without having a normal conversation

vernal oyster
#

If you wanna send a complaint then you should message @delicate galleon or @somber pewter to have a look at your case

#

Up to you if you try that or only make a new ticket or both

drowsy perch
#

And I dmed Weri but he hasn't answered yet.

vernal oyster
#

Not my business sadly, that's all i can tell you. Just understand they are really busy currently, the team is small.
Even if you can motivate it as a mistake, there's a limit to how much you should be allowed to do wrong. Especially if they were avoidable, based on info in the game.

drowsy perch
limpid whale
#

how do i get discord skins can anyone tell?

timber nexus
mental widgetBOT
#
I saw someone with the Discord hat/ Discord shirt. What are the special discord items, how do I get them?

Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!

vernal oyster
timber nexus
#

You're welcome sect_love

green abyss
green abyss
#

@ruby hull

red bolt
#

Dont know if this is the right place to ask but where did I get these wings?

velvet furnace
red bolt
#

Ohh that makes sense

remote pawn
#

Ehm idk where to put this so in wolvesville I keep getting strong and powerful roles like seer, werewolf’s and killers. If I’m not one of those ones I get witch or beast hunter. Can I fix this?

remote pawn
#

Ok!

wheat void
#

Where can I see the knew daily rewards avatars?

sharp hollow
# drowsy perch in <#902234798330896404>

correct a little bit here, you can find new daily reward skin in #game-change-log ofc, but for all of the knew daily reward avatars, I suggest you take a look at this https://docs.google.com/document/d/1WZ3e74T7pDSi6KUYyjaGUzaFgsSZfcIGhL3JEx1QmNY/edit?usp=drivesdk. Hope this helps! ( thx @hollow stratus for letting me use this link 😊 )

vernal oyster
#

most likely knew=new, not known

sharp hollow
drowsy perch
sharp hollow
dapper tiger
#

Good morning, I just played a game which almost the whole village is driving me crazy, I have no idea what happened..., let me send some photos for you guys the judge about who should be reported.

#

I just want to know who should be reported

#

That is what had happened, I hope someone knows who should be reported

bleak dagger
#

@dapper tiger Heya, public reporting is not allowed 👀 You should know this by now, I will be deleting your screenshots, please refrain from posting screenshots in the future.

dapper tiger
#

hmm... ok then, but all I can say is that this was the most confusing game I have yet played

dry vault
#

Hi! I just played a game as grave robber and turned into shadow ww. One of my missions today is to win two games as a ww. That game as gr-shadow would be my second win of the day, but i didnt count. Was it because i was grave robber or because of a glitch? Can still i get the xp?

#

*second win as ww of the day

vernal oyster
covert slate
#

Hi, can guardian/admin/staff pls clarify the questions below if are reportable or deemed as gamethrowing as ive encountered many players doing such and i believe it's reportable as it is gamethrowing/cheating but some players says it isnt.

  1. If you are coupled, ur new team becomes couple and that's the team you should be playing for right?
    Can you still play ur role? Like instead of winning as couple, you still try to win as your initial team. Eg; if you are fool/headhunter/wolf.
    Or if you are priest but you purposely randomly splash to kill urself bcos you dont want to be coupled?

  2. If you are cupid but was sected and tried to kill your own couple instead of helping them win.

  3. Sending roses or emojis in the night to give info if player is bad.

drowsy perch
covert slate
clear dome
#

Do custom games affect challenges and your win/loss/flee %

vagrant temple
#

Is there a way to appeal bans on discord not only in game?

drowsy perch
mental widgetBOT
#
How to appeal an in-game ban?

To appeal an in-game ban you need to open a ticket with a guardian.

  • Open the "?" on main screen, then on "talk to a guardian". You'll be led to the ticket menu

After, you choose "appeal my ban" and read and accept the information following by clicking on "create". Your ticket is now opened and you can explain your request.

Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

sharp hollow
vagrant temple
bleak dagger
#

Are you able to play the game

halcyon bolt
#

Hey, how can I ask for a refund?

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@wolvesville.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

sharp hollow
#

this is a way @halcyon bolt 😁

halcyon bolt
#

Thank you so much pikauwu

vagrant temple
#

Like a few hours ago

bleak dagger
#

If you are able to appeal, do appeal via ingame. The date seems off. You can talk to guardians about it

twin bear
#

anyone knows how to make our avatar's face full black? (Means u can't see your eyes nose mouth or anything, just full black)

lunar widget
#

@twin bear There is a mask in the eye category from a past calendar

twin bear
lunar widget
gray fox
pulsar horizon
#

but with eye

gray fox
pulsar horizon
#

idk names lol

shell marsh
#

Is standart league both bronze and Silver?

drowsy perch
shell marsh
#

Thanks.

drowsy perch
#

?discord shirt

mental widgetBOT
green abyss
gray fox
green abyss
gray fox
green abyss
#

And I didn't try again several times and it still doesn't work when it should work

gray fox
green abyss
gray fox
green abyss
wraith rampart
#

Sad

gray fox
wraith rampart
#

@gray fox sorry to ping but i wanna ask something

gray fox
wraith rampart
#

Is the possibility of skins coming randomly or are you guys choosing

#

that's my question

gray fox
wraith rampart
#

ok got my answer

#

thank you have a nice

glad quartz
#

is it possible to spectate my friends games?

gray fox
wraith rampart
glad quartz
#

how? i dont know, theres like a play circle next to their name but i dont know how to watch

wraith rampart
#

Just click on popcorn icon

#

in ur friend list

#

its will appear beetwen name and level

#

but if ur friend is invisible you can't

#

You can talk with dead people while spectating too

glad quartz
#

oooh

#

ok thank you!!

drowsy perch
#

Hello everyone, i have a question. It is possible to delete a skin location ?

gray fox
drowsy perch
#

Ok @gray fox thank you for your help

glad quartz
#

the popcorn only shows up when the game is just beginning, and it doesnt show after i try to refresh the website (haha forgot which friend i spectated)

#

is that how it works? can i not spectate halfway through a game

gray fox
# glad quartz is it possible to spectate my friends games?

Just adding to the reply @wraith rampart gave — you can also join the lobby with your friends and press on the eye 👁️ icon on the bottom left and then you will spectate in that specific lobby. That is far more reliable than the popcorn Popcorn1 spectating. Just be careful to not press on any empty spot before the game starts, as then you’d participate yourself.

glad quartz
#

Oooh. I just wanted to spectate because we're not so good at setting times to play together. But thank you, i'll keep that in mind as well

vernal oyster
sterile haven
#

is there another way to report players next to the in game tool?

bleak dagger
bleak dagger
#

@sharp hollow @clear dome Custom games with xp counts towards win/loss/flee stats. Please be careful answering others, only answer when you are sure!

velvet furnace
bleak dagger
#

Oops missed that, sorry. Edited!

#

All games count for flee though.

velvet furnace
vernal oyster
green abyss
vale coyote
#

sweetlove offer's easter egg still avaible in game?

fathom crag
#

can you look my post

gray fox
# fathom crag can you look my post

Please remain patient, I saw you using the command to see your position. Mods will reply once possible but as they are also having a real life, it might take a bit. Thank you for your understanding.

west hamlet
#

How I can have Twitter set? Every time i try it link me to discord.

mental widgetBOT
#
How to claim your social media rewards and wiki badge

Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)

If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!

If you have any questions or issues with contacting, ask one of our staff members in #questions!

pure wedge
#

will the special offer jason masked skin be back?

gray fox
#

Usually all skins return at some point unless they were a one time limited edition which is really rare. You just need to be patient. pinkheart

pure wedge
#

its the forth special offer skin from top to bottom in the main screen of the game

#

how will i know if it will be back again or not? i really want it but i dont have enough time to get the gems for it

gray fox
# pure wedge how will i know if it will be back again or not? i really want it but i dont hav...

You will know its back by checking out daily offers every day. If it was rather recent it might reoccure in a few months, at least I saw rather new offers re-occure after some months but this is entirely speculating. Just ensure you have the gems to buy it when it's there and be patient. On very rare occasions there are #event-announcements where sometimes you can win skins of your choice. An other alternative might be if you are lucky and it becomes part of a giveaway; feel free to check our #social-media and follow those to see those giveaways.

silver merlin
#

Hey my account was deactivated while I wasn’t playing I have the same name I had so I know I haven’t played in 3 ish months can I have my stuff back

vernal oyster
silver merlin
#

I logged in with all the accounts and emails I have and made a new one with the same user and it wasn’t take so

#

Taken

vernal oyster
# silver merlin I logged in with all the accounts and emails I have and made a new one with the ...

It's best to contact account support with the email adress you think you used in your old account, and the new and old account name
3 months is 100% too short for your name to get cleared etc.
Mostly happens to fb accounts that they sometimes get 'disconnected' from wov and acc suport can manually link it back to your old stuff, if you can prove your ownership.
If you ever made purchases on your account, sending them receipts will usually help with the recovery.

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@wolvesville.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

pliant sluice
#

Random question what is the point of the Grumpy Grandma role?

vernal oyster
pliant sluice
#

Alright

mental widgetBOT
#
How to report to Guardians, and is my report bad enough?

@earnest plaza
Reports that are bad enough to report to a guardian, are about:

  • Racism
  • Homophobia
  • All kind of harassment or comments, including sexual harassment, excessive targeting, bullying, death threats and any kind of threats towards another player's health / real life, etc.
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames and personal messages especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation
  • Language non-compliance: In case 4 or more players speak another language throughout the game
  • Cheating, teaming or boosting in ranked
  • Grinding/ boosting in your games in quick game or sandbox without your consent

=> If you experienced one or more of these incidents and reported all the players ingame, you should click on the "?" in the game on main screen and then "talk to a guardian". After creating the ticket you can explain your request. The guardians will reply you as soon as possible.

dim crag
#

Shield doesnt save bg from arso?

sharp hollow
dim crag
#

So if Im arso I can fuel seer and he wont be saved?

cosmic void
#

bb bypasses everything and arso only doesn't bypass bh and jailer

dim crag
#

Okay nice, ty

sharp hollow
dim crag
#

Ty

drowsy perch
#

hello, where can i report login problems?

woven root
rich bone
#

If one joins as hero night 1 and people purposely check them and say like checked the hero ones because they assumed they're likely to be evil...

Are they reportable for targeting hero players?

I don't mind getting checked but it kinda feels like hero players are harassed based on assumption that they're likely to be evil from very first night and the seer roles brag about it later

drowsy perch
#

i tried to login on another device using facebook but it doesn't work...

woven root
gray fox
# rich bone If one joins as hero night 1 and people purposely check them and say like checke...

If you feel like there is anything rule breaking — if in doubt report it. I wouldn’t really say their choice to check heroes would be targeting since it’s people’s fair choice whom they check, certain people have certain roles they tend to check first. If people do check heroes first, they will notice they are not evil at all times and even if they are evil — the hero can still be a hero for their team e.g. by helping with their ability, joining the shadow voting etc so can still be of use and I saw plenty of games I joined checked early since I was a hero where we still won. So even if you are checked — you can still try to fake, cc, confuse people etc. ☺️

drowsy perch
#

instead of logging me in

rich bone
upper dock
tidal cedar
#

i want to apply for mentor in Lithuania language

gray fox
#

Meanwhile as there aren’t any applications right now, I suggest you give this document with some ideas how to write good applications a read #links message @tidal cedar

tidal cedar
#

okay thanks mate

gray fox
tidal cedar
#

im at iphone they want to download game on android

gray fox
gray fox
# upper dock How do i get my role onto <#441607711403278336>

You’d need to submit your finished roles to a trial mini mod, mini mod or mod. You can do that either by pinging one available person in #role-ideas-readonly or by DMing one of them. Make sure to follow the format and guidelines pinned in #role-ideas-readonly — if you want to ask for feedback before finally submitting the suggestion / finished role you can also ask for feedback in the channel / via DM 💌 roles that fulfill all criteria will then be posted by Tmmods+ at some point.

upper dock
#

I dmed a mod, they didnt reply do i wait or? Ive dmed 2

gray fox
gray fox
# upper dock I dmed a mod, they didnt reply do i wait or? Ive dmed 2

It can sometimes take some time for Mods to get back to you. I suggest you to remain patient. At times it can even take while until roles are being posted, there even was a break of role submissions for a while as they can’t be posted all in once so that people actually have the chance to read the roles before giving their #dev-vote

woven root
fresh jackal
#

what is the maximum time allowed to refund a purchase at Wolvesville?

sharp hollow
worthy estuary
#

Hello, I want to ask if serial killer gave up and only kill wws for villagers (they did it on purpose), is this again the rules.

gray fox
# fresh jackal what is the maximum time allowed to refund a purchase at Wolvesville?

So if you bought gems e.g. and you didn't use them, you have 14 days to send howl@wolvesville.com an email telling them your ingame name and purchase receipt as well as that you actually don't want the purchase anymore and they can assist you from there. Other than that if you used your gems / items or after 14 days there is no legal obligation to let you step back from your purchase as you agree to that if you buy smth. You could also request a chargeback via the playstore or appstore but it's always better if you contact the support mail directly. Asking for refunds too often can lead to consequences.

fresh jackal
gray fox
fresh jackal
gray fox
gray fox
#

No problem both of you @fresh jackal @worthy estuary pinkheart

upper dock
#

I have a question

gray fox
upper dock
#

Has anyone ever actually got a role into the game

#

Like made a role

#

Then it actually got into Wolvesville

gray fox
#

Here is a list of roles examples made by players: @upper dock

#

this list is not entirely completed but gives you a rough overview that indeed the community role suggestions do play a major input with new roles

upper dock
#

Woah thats alot

#

Cool

#

This inspires me

gray fox
carmine cove
#

How i can get the pose to draw the avatar?idk

gray fox
carmine cove
#

Thanks

solar nova
#

Is there any way to change the google account link with the game?

solar cairn
#

Hi, how can I change logging game by currently Google account to another Google account?

cosmic void
gray fox
#

I don’t think it’s necessary to ping someone everytime an answer isn’t answered within seconds, the users can also ping one online Helper+ themselves. 😊

gray fox
# solar cairn Hi, how can I change logging game by currently Google account to another Google ...

There is no way to do that, once a connection such as to google is removed, there is no way to re-establish one. If there is a need to deconnect your google and make it into an email account, I suggest you write howl@wolvesville.com an email including your ingame name and if you ever did an ingame purchase using real money, preferably with a receipt too best from your gmail email associated to your account and they will be able to help you.

solar cairn
gray fox
solar cairn
cold thistle
#

We can report ppl for throwing in crazy game too right?

rich bone
gray fox
dense girder
cold thistle
cosmic void
#

@dense girder by playing the new gamemode

dense girder
cosmic void
#

sure but you dont have to win

warm steeple
#

Hi guys

dense girder
warm steeple
#

Acc em chat ngta k thấy

dense girder
#

I win as fool but i still cant get it

warm steeple
#

Là bị gì v anh e gửi mail r mà nó kêu em vô đây

sharp hollow
warm steeple
#

Oh sorry

sharp hollow
cosmic void
dense girder
#

I play alot 😞

past laurel
#

A friend cannot buy diamonds - only the current skins to buy are displayed in the shop

sacred lark
#

What does WOV mean? I am new here and in wolveville i am new too

sacred lark
#

Ohh thanks

wraith rampart
#

Is 4 auras in 1 game possible?

sacred lark
wraith rampart
#

In a ranked game

#

wws had no chance

sacred lark
#

I used to have a match that have 4 seer lol in All random gamemodes

sacred lark
fallen oak
#

where do i send a link for youtube badge

wraith rampart
#

Alexa play despacito

drowsy perch
#

hi, i dont remember my email from my account. Can a guardian help me? :))

sudden sparrow
fallen oak
#

what should i write

drowsy perch
#

bruh

fallen oak
#

natsuki help me

drowsy perch
#

istg i emailed wolvesville

#

they send me to discord

devout patrol
#

i havent played wov for quite some time and it told me that i cant claim the daily gift

#

what is the requirement to claim the reward?

fallen oak
#

What should I write for the badge?

drowsy perch
mental widgetBOT
#
How to claim your social media rewards and wiki badge

Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)

If the bot answers 'Please check your ingame-name.', just check your wov username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!

If you have any questions or issues with contacting, ask one of our staff members in #questions!

lunar widget
#

@fallen oak follow this ^^

lunar widget
wraith rampart
fallen oak
#

okay thank you

lunar widget
devout patrol
#

still cant claim

lunar widget
lunar widget
devout patrol
#

but i did refresh

#

if that works

lunar widget
#

@drowsy perch Please don’t mind the wrong information above, you can’t open a ticket for that. Please contact our log in support howl@wolvesville.com for help! jww_hey

lunar widget
devout patrol
drowsy perch
#

Hey 🙂

Please send a message in discord to our guardians.

Only the guardians in discord can give you support if it comes to reports, bans, rules and gameplay.
discord.gg/wolvesville

Thanks for your message and your support!!

Happy hunting 😉

Best wishes,

David

sacred lark
#

Oops

drowsy perch
#

i just wanna change the email why cant anyone do that? 🥲

lunar widget
# drowsy perch bro i did. they sent me here

Hmm, okay… We can’t help you then because we don’t have access to log-in details. If you don’t remember your email the chances are really low to get your account back for privacy reasons

sacred lark
#

Does being a fool mean you can't be reported for gamerthrowin?
After all you don't have anyone on your side except your couple(if cupid in game)

lunar widget
devout patrol
#

login and logged out and still didn't work

#

oh alright

#

thanks

lunar widget
#

@drowsy perch bitte bleib freundlich….

drowsy perch
#

im joking hahhahah

#

its alright