#🔧-evrima-troubleshooting-🔧

1 messages · Page 329 of 1

atomic jay
#

but it is not fun to lose a dino that you have grow for many hours

thin oracle
frosty eagle
#

does QA branch have active servers? ingame browser is empty and steam server turns up only evrima servers

sage tartan
#

most likely a server crash, it happens often

lilac crescent
#

why when I crash from the server and it is no longer displayed? similarly with the fact that I save and exit
nothing changes with the re-entry into the game. maybe someone has encountered this, tell me the solution to the problem

sage tartan
#

in the qa branch if servers crash they take a while to go back up

lilac crescent
lilac crescent
sage tartan
#

Yeah on the qa branch servers go up at times and go down at times its normal

halcyon storm
#

can you play as pachy?

scenic lark
sage tartan
#

in quality assurance yes

halcyon storm
#

ah

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so i got the wrong update twice! great to know

sage tartan
#

servers are always either full or down so I dont rlly play on qa lol

halcyon storm
#

i wanna..

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pachy tho

fluid relic
#

Why there not EU servers

fluid relic
#

im gonna wait till it gets updated cuz the crashes are too much

cold raven
#

hey im unable to see eu servers on QA branch, this has happened all day, do i need to reinstall the game files or are the servers down?

sage tartan
#

servers are most likely down

cold raven
#

It has been like that all day xD

sage tartan
#

yep sometimes servers are down for a long time

cold raven
#

so how long till u think its up. cux im unable to play

fair hull
#

after selecting the deino i always get stuck here, not spawning. Relog/repair doesnt solve the issue.

rose dune
#

are there any plans to bring Mechanic Test -EU server back online?

#

would be nice to have some information. so i dont wait for nothing - i could just deinstall QA and go back to old evrima version. but if u say its soon i dont wanna do that reinstall thing

fair hull
fair hull
# fair hull

no option to suicide, gotta wait 30 mins to die. Please, fix it.

wild verge
#

So, I've had trouble for the past few weeks trying to figure out how to install Easy Anti Cheat for Evrima, and I cannot find a way. Please help me.

thin oracle
wild verge
peak ingot
#

has anyone else ever crashed using pachy right click attack? i just lost full grown pachy to a sub carno cuz my game crashed as soon as i did full right click attack. I only ask cuz i dont wanna accidentially have that crash mid fight happen again if its something that commonly happens and can be avoided lol

lime grotto
#

I can't believe it is still a bug to have your dino deleted when you log out! This is unacceptable! 3 weeks later and it is still in there! Come on you a literally wasting my time with this bug

sage tartan
#

update 4 qa is performing much worse than the update 3 evrima branch, is this normal? I understand that optimizations might not be in yet

proper lotus
#

Why is evrima crashing my computer??????

#

Someone please help for the love of god

maiden skiff
#

My game keeps saying this and won’t go through the configuration on any branch. When I load the game and try joining a server it just stays black. I couldn’t find a fix in the doc any idea how to fix it?

thin oracle
maiden skiff
thin oracle
maiden skiff
thin oracle
fickle badge
#

I am on NA 1 mechanic test and cant move

thin oracle
fickle badge
#

I need an admin

thin oracle
fickle badge
#

I got out

#

😄

#

I relogged

thin oracle
#

you still able to make a bug report?

fickle badge
#

ye

fickle badge
#

anybody else get stuttering and major lag on the qa?

#

@thin oracle

thin oracle
rancid compass
#

Is the na server closed?

lilac idol
#

Anyone else’s scent not work in game I don’t get a compass nor do I see where water and food are nearby

graceful sage
#

server just crashed and i lost my fully grown carno

rose dune
#

Loading into Mechanic Test - EU #2 causes blackscreen

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Looks like a server issue because the server is empty

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its counting from 0/100 to 4/100. goes up and down all the time. looks like a lot of people try to log in and want to test your game 🙂 please fix it and let us join! Thank you!

shell karma
main dune
#

<@&401466542140817419> I need an admin

thorn island
#

then you need to tag <@&505047238674874368>

main dune
#

<@&505047238674874368> I need help my stego is stuck in 3 trees

#

How long is a response?

rose dune
#

Fix UP4 - Mechanic Test - EU 2 Server pls. nobody can log in since hours 🙂 thank you alot.

thin oracle
rose dune
#

ah ok. good to know

thin oracle
#

since last update, i cant play other games while playing the isle

#

does someone knows how to fix that?

inner totem
#

That's anticheat issue

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you can still play other games If they are using the same anticheat version, if those differs then no can do unfortunately

thin oracle
chilly fern
#

why do i get a black screen why im on the qa branch?

thin oracle
#

And nobody from the <@&401466542140817419> are communicating with us about it

agile canopy
#

That'd be crazy, right. That the test server is down.

#

Man. If only that's been said day in and day out every day for a few weeks and it has issues with availability because it's a TEST SERVER.

thin oracle
#

And then we get defensive responses like that 😄

hollow violet
#

Offensive callout = defensive response

thin oracle
#

We know it's a test server but we want to test

frozen tree
#

As our name suggests , we are Discord Moderators. Thus , we do not have power for in game matters.

thin oracle
#

Nothing offensive about it

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I had to tag you as we can't tag anyone who actually should be communicating with us

hollow violet
#

Punchpacket

frozen tree
#

Punchpacket

thin oracle
#

I'm new, I have no idea who that is

agile canopy
#

Then you didn't read the rules when you got here either

hollow violet
thin oracle
#

So @cloud crow , what's the status on the test servers? Many of us want to get on there to test and provide feedback but some have been blackscreening us all day, namely the EU ones

delicate cape
#

@cloud crow

scenic lark
#

The lack of communication from the devs is really starting to become an issue.

delicate cape
#

true

shut pawn
#

btw i cant bite at all <@&401466542140817419>. I checked my settings, and it says lmb is bite. it wont work please help

shut pawn
hollow violet
#

As the role suggests discord mods can't help with that. Try pinging tech support next time, also try to be civil to others in here.

#

When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

#

Try that.

shut pawn
#

ok

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it worked thanks

warm kiln
#

I tried following the pinned instructions and it even said it installed easy anti-cheat but then I tried launching QA and it says it is not installed. What's happening?

warm kiln
#

I did that already.

shut pawn
#

try restarting your pc

warm kiln
#

I did that too.

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I'm going to try switching to public evrima branch, then back to QA.

shut pawn
#

wait 1 se

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<@&818552355796287508> could you help delusional

hollow violet
#

Try that

warm kiln
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I can't even open The Isle anymore though.

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It starts with the easy anti-cheat thing, then stops and says it is not downloaded.

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<@&818552355796287508>.

clear perch
#

I Can't seem to connect to the QA servers they won't show up
<@&818552355796287508>

drowsy oak
#

I think most of em crashed just now

clear perch
drowsy oak
#

EU 2 says its up but its a black screen

warm kiln
drowsy oak
#

Anyone know if the servers are back up?

kindred wraith
#

idk

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all qa branch servers are down idk when ther will be back up

drowsy oak
#

ok, can we ping someone to get them up or make an announcement, but I don't want to bother them

warm kiln
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Any idea what I should from here, <@&818552355796287508>?

drowsy oak
#

(Id double click to open it...?)

warm kiln
#

I've tried that.

drowsy oak
#

ok

warm kiln
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Every time I do, the anti-cheat little bear icon opens for a heartbeat, then closes again.

#

I'm not sure how to fix that.

drowsy oak
#

ahh

hollow violet
#

Ill be going to the store soon but uh. Did you run it as admin?

warm kiln
#

All it asked was "allow to make changes to computer".

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I said yes and it did nothing.

hollow violet
#

Okay and you tried all the pinned stuff?

warm kiln
#

I've tried everything I could link to this problem.

thin oracle
#

theres no available server on QA?

kindred wraith
#

atm no

hollow violet
#

@warm kiln Are you using geforce now or no

kindred wraith
#

ive msged a few mods abt it

warm kiln
hollow violet
#

nvm

warm kiln
#

I know for certain that nothing has popped up about it though.

hollow violet
#

Anti cheat installs and uninstalls with the game. Technically. If you uninstall it removes it, if you reinstall, it adds it. You're getting an error and can't even start the game because it says Anti cheat is not installed right?

warm kiln
#

Correct. I was considering uninstalling The Isle completely and then re-installing in the hopes that works.

hollow violet
#

Please do, but do it this way

#

1 sec

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You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

warm kiln
#

Wait. Do I just delete the folder or click it, delete everything in it, and then delete the folder?

#

@hollow violet.

drowsy oak
#

EU2 is up! click "hide empty" refresh, then click it again

hollow violet
#

Delete the whole Isle folder

warm kiln
#

Opening it the way you gave instructions for opens the folder for me.

#

Wait, never mind.

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I realize what you mean now. I already deleted the anticheat folder, hopefully that doesn't hurt me.

#

Then uninstall via steam and reinstall? Alright.

shell stratus
#

bien le Bonjour désoler de vous derranger j'ai besoins de votre aide je suis bloquer dans un trous sur quality-assurance serveur 2 pas moyen de sortir help me pls

modern belfry
#

Everytime I give people grows, the isle causes my whole PC to lock up, maybe fix this?

hollow violet
#

For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

modern belfry
#

That doesn't help as I've unstalled/reinstalled it previously

#

it's making my memory usage skyrocket

hollow violet
#

Do it manually like that. Then update your gpu drivers, then try

modern belfry
#

ok

hollow violet
#

Sometimes there's leftover files unless you manually do it

modern belfry
hollow violet
#

Okay, verify the files through steam

modern belfry
#

ok

modern belfry
#

Alright

#

This is insanity

#

This causes my entire system to lock when I used the admin panel still

#

And it's not like I'm using a potato either, I have $3000 custom gaming PC

#

All my drivers are up todate. And the only thing I could really use is more Ram

thin oracle
#

Hello, I've a problem on evrima QA branch, it seems that I randomly crash after tabbing out the game (with the window button).

#

witch one of those solution could work for the isle ?

rose dune
#

Hello mighty The Isle Team, could u please start UP4 - Mechanic Test - EU 2 again?

signal ermine
#

I just died because i couldnt graze

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when i was a pachy, it just ate for a millisecond and stopped all the time

young latch
#

well i have problem in both games evrima and legacy when im searching servers im losting my internet connection and can do it anymore, i need to wait 5 mins and search again

hollow violet
#

@novel ibex When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

novel ibex
#

Will this work for legacy?

hollow violet
#

Yeah

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its the same fix

novel ibex
#

Sweet, I’ll give it a shot.

#

Thank you

hollow violet
#

yeah np let me know if it doesnt work

novel ibex
#

It worked. Thanks

hollow violet
#

Amazing np

warm kiln
#

Hey. For some reason in the QA, me and a carno are trying to group up. We can both see one another's invites but when we friendly call back to accept, the invite vanishes but we're in separate groups?

#

What's up with that?

quiet leaf
#

anyone know why theres only eu 3 showing and no other servers

winter quest
terse urchin
#

What fills the red block for deino diet? I’ve eaten the bodies of other deinos, it fills yellow, and tenato fills blue, but wtf fills red?!

umbral wasp
visual haven
#

Hey, I was wondering if its normal. I lost a 52% deino to the restart that was earlier today. is this common now? Used 2.5hrs on nothing?

umbral wasp
visual haven
#

Any response on my behalf?`\

#

Just kinda grumpy over the whole thing

umbral wasp
visual haven
#

Regular yea

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This has happend 2 times and its getting more annoying than the last.

umbral wasp
#

That is a known bug. It happens quite often on the regular branch but it is fixed on QA.

visual haven
#

uhm.

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Right. anything you can do like set me back to where iwas so i can continue or just live with the fact that it was a wasted time?

umbral wasp
visual haven
#

Right.

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Eh nvm then. thnx

#

But id like to ask though.

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Why isnt it fixed?

hallow heron
#

i dont know where to ask, but when i have installed qa branch do I need a passwort? how do i enter?

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Pls I dont know where to ask...

grave relic
hollow hare
#

im stuck

hallow heron
grave relic
civic copper
#

servers is found?

#

@grave relic Русский?

maiden sable
#

is there any way to get unstuck?

normal mountain
maiden sable
#

rip thanks XD

glossy zodiac
#

i cant find EU servers in QA branch is the issue on my side or are they down for now ?

pseudo cedar
#

is it normal that i gain food from digging up roots? I am not getting my diet but i am getting food whenever there are many roots that have spawned in a big cluster

silk oxide
#

I have a question about the "fatal error" message. I have read all the pins on this channel and I am running a windows 10 OS yet the message still pops up no matter how I try to open it wethe rit be viaa big picture mode or nvidia geforce launcher. I have tried unintstalling and installing it again but the same issue occurs. I apologise if this was asked before, I tried searching if it was in the search bar but I havent really seen anything on this matter with this circumstances

cobalt hare
#

Is it normal if i spawn like completly outside of the map???- pls help- i had a full grown ptera but instead i spawned in as baby raptor outside map like what ( i just fixed it by killing myself falling off a mountain)

hollow violet
#

It's a known issue and will be addressed in future updates

pearl acorn
#

how do i fix this

#

its been increasing in frequency

thin oracle
#

<@&505047238674874368> Hey I lost my dino? I safe logged out and all but when I came back in it wasn't there?

fiery scarab
rose dune
#

EU QA 3 server was on 100/100 some minutes ago. now all got disconnected and if u try to rejoin u just get blackscreen

#

<@&505047238674874368>

fiery scarab
#

Sounds like it crashed

rose dune
#

will it be possible to play at this server again soon?

lofty oriole
#

I’m gutted, I can never get on the QA servers, literally always full and Evrima doesn’t save any of my dinosaurs due to the bug, I haven’t been able to play The Isle properly for nearly 3 months. Please hurry up and released update 4 !!!!

hollow hare
#

totally black screen in QA

#

when the fucks that fixed?

crisp flame
#

yeah me too,i m not even trying anymore,back to evrima with me xd

rose dune
crisp flame
#

i was saying that qa servers don t work and i give up

rancid lance
#

still not workin

versed edge
#

So i just experimented. (I played evrima)

#

I was full grown Carno JUST now

#

And i SAFE LOGGED (Slept for 60 seconds) and i log back in to check if it worked. Im back to growing a new one. I hate that this is happening. Im done with this game. Honestly i waste hours upon hours to grow, and it goes to dust when i either have to go to sleep, eat food (breakfast, lunch, dinner) and it kinda hurts my motivation. Its putting a bad light on Evrima.

#

And im not the only one that this happens to

#

Idk what to do anymore. I hope ya`ll see this. Its messin with my nerves

uncut coral
#

@cloud crow <@&505047238674874368> i know its "taboo" or w.e to call u guys out or pin you. but this eu server not saving peoples safe logged dinos after they spend hours growing them without knowing is just bs. if your server doesn't work dont have it up. simple. had to waste 2 days growing and losing. before i came here to find out safelogging is the problem and all any1 seems to say is "try QA branch" what a great answer.

winter python
uncut coral
#

whats in place to let people know theres a problem on the normal branch? i didnt see anything unless im blind

#

unless i came here to search for clues i would have just kept growing and losing my dinos

analog oar
#

Evrima is not the normal branch.

winter python
#

The pop-up message on the menu screen states that gamebreaking bugs should be expected.

analog oar
#

It is an opt-in beta branch, where bugs will be present.

#

The normal branch is legacy, the branch that you default to when you download the game.

uncut coral
#

you can play semantics if you like. but we both know the "default" isnt what is being worked on. you know what i meant by normal theres nothinng on there saying "this working feature you're all used to is actually broken atm and costing you hours"

analog oar
#

No one is playing semantics. You opt into an early access beta branch and are met with a screen that states that the Evrima branch is being actively worked on, and that bugs, even game breaking ones, can be present. Below that you select a button that says: I understand.

#

The safelog bug is awful and causes you to waste time, yes, but it's been fixed in the QA branch. If you don't want to opt into the QA branch that's fine, otherwise you're just going to have to wait for the update to be pushed to the Evrima branch.

uncut coral
#

my point. is without coming here to find out theres nothing telling anyone there is infact a bug with a feature that not only theyr used to being fine but is a vital part of actual gameplay/exiting the game.. its literally a waste of time to even use that server so why is it up

#

you're just baiting frustration from people not in the know.

#

im happy to swap. i just wish i knew before i wasted 2days

sage tartan
#

Does anyone know why my utah just froze, I can't move or sit or bite

faint sonnet
#

hey why does evirma not work this saying im missing files 582 line error i think and now its showing ill send a pick <@&505047238674874368>

dusk plume
#

You pinged the wrong people, you've gotta ping <@&818552355796287508>

faint sonnet
#

oh sorry

#

that thing

thin oracle
faint sonnet
#

i tried doing what asked but im missing TheIsleClient-Win64-Shipping.exe.

hollow violet
#

verify files first

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if that doesnt work uninstall and reinstall

faint sonnet
#

ok how do i find this thing

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the fine anti cheat

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file

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nothing will open

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@hollow violet what do i do if it dont open

hollow violet
#

Uninstall and reinstall, manually.

#

You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

faint sonnet
#

@hollow violet ummm which one

hollow violet
#

both isle folders

#

everything isle needs to be deleted

faint sonnet
#

there is like 20 crashed isle folders

hollow violet
#

Dere ya go

#

should help

#

both of those folders

faint sonnet
#

i got one folder but i cant find the other

#

@hollow violet

hollow violet
#

Oh it's probably hidden

#

wrong video

faint sonnet
#

ok now all the files are gone what do i do redownlode it

#

cant spell

#

@hollow violet

hollow violet
#

Yeah reinstall now

faint sonnet
#

thx well see if it works now

faint sonnet
#

ok it works but theres a new error

#

@hollow violet

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<@&818552355796287508>

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Fatal Error [File Unknown] [Line 258]

#

kelp

umbral wasp
#

What version of Windows are you on?

faint sonnet
#

ummmmm

#

idk how do i check

umbral wasp
#

Click the start or windows button (usually in the lower left corner for your computer screen).
Right click Computer and choose Properties from the menu. The resulting screen shows the Windows version.

thin oracle
umbral wasp
#

👍 Okay, thought if they were on Windows 7 they would have to upgrade.

faint sonnet
#

oh

#

ik it

#

anyways i was gonna say w10

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but i was not sure

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anyways how to i fix this

#

?

#

@umbral wasp

hollow violet
#

I actually made a post about this already.

#

If you have an issue, it's usually in pins

umbral wasp
#

What if they are on Windows 10? Still same pin?

faint sonnet
#

i have crap graphics card

#

thats it

#

how do i upgrade my system

#

@umbral wasp

hollow violet
umbral wasp
#

^

#

Your GPU is probably under recommended minimum specs.

faint sonnet
#

grate i will never get to play evirma ever again

#

sad

#

thx guys

thin oracle
lofty oriole
hollow hare
#

<@&505047238674874368> can i get my adult teno back?

royal bear
hollow hare
#

bruh

hollow hare
#

where can i report hackers?

thin oracle
hollow hare
#

idk

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server 4 down

thin oracle
#

ah yes ik

hollow hare
#

oh

thin oracle
#

am i the only one waiting for eu 3 to be bk

hollow hare
#

when server back?

shy brook
#

i am too

torpid kindle
#

can yall get the servers up or atleast give us an update?

thin oracle
#

bruh, now i have to wait for it to be up so i wont lose my utah at pond

torpid kindle
#

yeah near fully grown carno dont wanna loose it

thin oracle
#

awh

shy brook
#

me too

thin oracle
#

were u guys near pond or sth

shy brook
#

im at north east spawn

thin oracle
#

woah, you're so far away

shy brook
#

yup im sub carno 60%

thin oracle
#

thats cool

#

im not playing carno cause it seems pretty hard to find food as an adult

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or even kill

shy brook
#

it is 😩

thin oracle
#

i used to only play carno and deino

#

i almost died as a full grown deino at shallows of some random carnos

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i really wanted to kill them, they were cannis

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like its so damn annoying when this shit happens

shy brook
#

i feel you

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i hate cannis

rose dune
#

<@&505047238674874368> QA EU 3 shut down. pls restart. thank you alot

tardy patrol
#

Yeah restart it

thin oracle
#

so all the eu servers are down?

rustic moss
#

Got someone I know unable to see official and unofficial servers; absolutely nothing coming up. What might the issue be? <@&818552355796287508>

uncut coral
#

@rustic moss same problem here any solutions?

#

no servers showing

gentle escarp
#

is there a reason why QA servers dont exist?

uncut coral
#

any1 know?

rose dune
gentle escarp
#

I have

#

there are no servers

rose dune
#

try to check "hide empty servers" and refresh

gentle escarp
#

everything is unchecked

rose dune
#

check "hide empty servers" sounds weird, but it helps

uncut coral
#

is only EU2 up?

rose dune
#

yes, it went up just some minutes ago, before it was down

uncut coral
#

eu3 down?

solid dome
#

hi. i have a frozen startscreen when i start the Evirma QA..sCan someone help me here?

sage tartan
#

EU QA servers blackscreen when you try to join them if that's the case

vivid goblet
#

Just general, i guess my game broke, Evrima and QA, Either it get stuck on Unreal Engine Logo or complete Black, i verify files and re-installed, dunno what else to do

pale remnant
#

I need some help. I get HUGE FPS drops and lag while playing and I wonder if there is anything I can do to help it. it's so bad I have a hard time loading into the game and just float in the sky with no land loading in.

#

is there anything I can do to help it?

pale remnant
#

this pachy believes it can fly...and I'm having a hard time telling it that it can't...

thin oracle
#

can i send a video here, about me having an issue to enter evrima?

#

cause it won’t download for some reason

#

then this shows up

winter python
thin oracle
#

and like i know how to do that

thin oracle
#

it legit doesn’t work

hollow violet
#

For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

#

Try that please.

river elbow
#

can y'all try and get the server back maybe

thin oracle
#

So from what i see QA EU3 is still down. Im still waiting for them to fix it if thats ok

hollow violet
#

This isn't something troubleshooting is for, if you notice a server is down, you may ping Punch in case he doesn't already know. And you may get a better response if you ping him in #isle-discussion

jolly forge
#

Is the diet system in the QA branch fixed now or is it still just agave. Last time I played there weren’t any coconuts or melons for pachy.

gritty lintel
#

there are coconuts and melons, but they have a very slow respawn rate, hopefully that is changed as its a bit ridiculous

weary pebble
#

ya servers still all down. None showing up.

gritty lintel
#

@weary pebbleare you playing on QA or the evrima branch

gentle wren
#

I deleted all the files (including the ones in appdata and steamapps), keep getting this error and Im unsure how to fix it

gentle wren
#

oh shoot I didnt even think of that, thank you

thin oracle
#

all good, good luck

gentle wren
#

It seems to be working now! tyvm

thin oracle
#

no worries

gentle wren
#

new issue haha, I fully reinstalled it to fix this but it still seems to not be downloaded?

gentle wren
#

I gave them a try and it still seems to not be working, everytime I try to launch the setup.exe it immediately closes, even if I run as administrator. I tried more troubleshooting from the various replies but it made no difference

thin oracle
gentle wren
#

Ah alright, <@&818552355796287508> when you have the time could I get some help with this? Thanks :)

#

You ever figure this out by chance? Its the same issue Im having now

#

Oh it seemed to work when I used geforce to open it, huh

#

and uhh now the game seems to be nonstop kicking me from servers haha

gentle wren
shy brook
#

EU 3 DAWN

hollow hare
#

<@&505047238674874368> where is server 3?

midnight oracle
#

my audio keeps skipping out on the test branch can any one help me withthat?

storm nymph
#

Can someone tell me why there are NO SERVERS AT ALL

#

How can it be that ALL 7 servers are down

hollow hare
gentle escarp
#

is there a reasons why the servers are never working in the QA branch?

storm nymph
#

i mean even i could do that better i just pay nitrado (Server provider) some money and hey there are 7 running servers without any problems

thin oracle
#

make em fully default i mean

jade fossil
#

where in pin message for this?

thin oracle
#

try verify the file integrity

#

i dunno where is it lol

#

@agile canopy
I'm a carno on MT NA 1 I'm stuck. I can't move

winter python
proud mica
#

getting so fed up of this fatal error crashing ugh on qa 😦

crisp onyx
#

hey I accidentally pressed F11 while playing and then F11 back to get it full screen, however now the isle is stuck in a slightly blurred format and just seems lower quality than before. anybody got any clue how to fix this?

#

i've already tried exiting and rejoining the game

hollow violet
hollow violet
thin oracle
#

^

  1. Completely shut-down and exit Steam.

  2. Go to...

C:\Program Files (x86)\Steam\appcache\appinfo.vdf

  1. Delete the file appinfo.vdf

  2. Re-start Steam and try again.

jade fossil
#

@thin oracle shut down the laptop?

#

@hollow violet Idk

thin oracle
jade fossil
#

Okay

thin oracle
#

good luck

jade fossil
#

Thanks

#

I do this after I eat

jade fossil
#

@thin oracle idk what one to click on

#

Got it

#

thanks for the help

#

it still doing it

#

Just going to unstill Steam and restill it

thin oracle
jade fossil
#

I unstill steam and restill

thin oracle
robust kernel
#

I want to report two players, Garcia_Breno and Matuzalem I was playing as a carno, I was pretty young and then I spotted two bigger carnos, sent a "hi" at the chat a friend request, they accepted, I thought it was alright when one of them tried to attack me. I ran away into the river and left the group so they couldn't see me anymore. They didn't talk to me in any moment. Is it allowed to kill a group member ? This sucks

winter python
robust kernel
#

Ok

#

Which channel is the right one ?

winter python
midnight oracle
winter python
# midnight oracle how do i make it fully default?

I'm fairly certain the audio problems are caused by a bug and can't be fixed, but if you would like to reset your settings just in case then follow these steps:

  • Press Windows key
    -Type %localappdata% and press enter
  • Find the folder called TheIsle
  • Delete the folder
    This will also reset your graphics settings, so be sure to readjust those as well
hollow violet
#

🤨

midnight oracle
prime moon
#

I cant seem to find any other servers on QA but NA 1 for whatever reason, why is this happening?

hollow violet
#

Just delete that folder and then turn the game back on

hollow violet
analog oar
prime moon
#

oh perfect it worked i got one more server

turbid citrus
#

I'm stuck in a hole in the quality assurance branch AU1 server

#

this has happened before on multiple places across the map and the only way out is to wait till you starve to death.

thin oracle
hollow hare
#

why isnt there 1 server up?

old roost
#

QA servers down

pearl needle
#

I ask for help the isle evrima does not work because I did not install easy anti cheat how do I install it

maiden skiff
#

My game keeps saying this and won’t go through the configuration on any branch. When I load the game and try joining a server it just stays black. I couldn’t find a fix in the doc any idea how to fix it?

#

but this time when i delete apinfo.vdf it doesnt fix the issue

maiden skiff
#

ya i did

#

i validated my files as a back up let me see if that fixed the issue

#

it might have fixed the issue but idk cause the server might be bugged as well on QA so ill get back to you

acoustic terrace
#

Hello so my friend is having trouble with opening her game after she verified her Isle evrima anybody know how to fix this? I never experienced it. (If you know how to fix it i dont mind if you ping me :) Cause ill probaly forget to check later lol)

acoustic terrace
#

They have the NVIDIA GeForce GT 730 so it should work tho

#

And she uses windows 10, thats why is confusing me

gloomy swallow
#

did au 1 crash for anyone?

undone pewter
#

i cant seem to find any EU servers on the qualitiy assurance branch, does anyone know why?

umbral wasp
stiff cliff
#

I just lost my sub adult deino due to crash any chance i can get it back?

silk gale
#

4

#

4 tinos at south are cheating+

midnight oracle
#

hm soooooo this is happning

vague steppe
#

It keeps crashing saying fatal error...never happened before today

past terrace
#

servers not up?

icy brook
#

When is the issue going to be fixed about losing dinos? Probably the worst problem i ever face in Evrima onward is how insanely often it will just suddenly lose a dino and reset!! When some dinos take an hour or more to grow, losing them just because you get up for a while and have to log out (Yes, by the way, I do mean safe log too) is just../really/ bad...

drowsy oak
#

are all the servers down?

gentle wren
#

I keep getting regularly kicked from evrima servers and it makes playing almost impossible

teal gate
#

How do I fix a black screen? at first it was with hosting but idk if it's going with other servers as well. my specs are all okay it's just something to do with hosting I believe

thin oracle
teal gate
#

oh ;-; so you cant host a private server with a few friends?

teal gate
thin oracle
# teal gate or is there a way I could
teal gate
#

I looked at that, I'm not so smart with files XD

thin oracle
teal gate
#

I think I'll try and get one of my smarter friends to do it cz_gotcha

midnight oracle
#

how do i get my game to load faster when im in game???

#

it just lookslike this

#

can any one help me?

thin oracle
midnight oracle
solar ginkgo
#

anyone know a fix for these black lines? They go crazy fast all around right outside of my texture rendering distance

hollow violet
#

Try updating GPU, visual artefacts are usually because the GPU is corrupt or it needs an update. Or is overheating.

#

@solar ginkgo

midnight oracle
#

wtf is going on with my game T-T

summer thistle
#

Can someone please assist? Im only finding Few servers, whereas before I could ATLEAST join the Official EU servers. And now even that is taken away.

#

Only 1 official server comes up, how do i find EU servers???

solar ginkgo
hollow violet
#

Try this i suppose and hopefully it works.. if not you're looking probably online for common fixes for seeing on screen artefacts. You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

winged stump
#

Just installed Evrima, there is a "greetings islanders" message that has appeared with an "I understand" button beneath. i am unable to press this button and progress past the message screen, does anyone know what to do?

hollow violet
#

Make sure to read pins before posting.

winged stump
#

sorry, I'm not very familiar with discord

hollow violet
#

Its no biggie

solar ginkgo
#

the higher up i fly the worse they seem to get

hollow violet
jade fossil
#

Is this normal? Everytime I go on Evrima I get glitched in to the map

#

oh the app thing is still there I did everything

dim flame
#

is there no growth timer on evrima or is my game bugged? im on the official evrima server

#

no nutrition thing everybody has either

rare holly
#

I can't even get past the greetings, i click, "I understand" and nothing happens

lime meadow
#

how to fix fatal error on launch ?

#

nvm figured it out

gloomy swallow
#

servers down?

rare holly
#

Thank you, will try soon

hollow violet
#

ye

rare holly
#

that worked, thanks alot

hollow violet
#

np

zealous portal
#

Sorry if this is the wrong channel to ask - but I can't send or receive invites from people of the same species. This glitch started randomly and even happens on the stress test branch. Is this a known bug or is it something I can fix on my end?

hollow violet
#

Just need to make sure you're 2 calling near eachother, or try re logging or leaving the group you are in. If it's not working still then yeah you'll need to wait for a bug fix. Even better if you can show evidence and submit a bug report at #🐞-evrima-bug-reports-🐞 then it would help

zealous portal
#

It's something I've experienced for a while unfortunately, a few months at least. I tried following some guide and deleted some files, but it still hasn't fixed it. I'll try to submit a bug report. Thank you!

normal swallow
#

Hello, not sure if this is the right channel, but when traveling across the map, the terrain isn't loaded and takes pretty long to load up (around 1-4 mins aprox, different each time), when I try to enter with anything other than a flying ptera, the dino keeps falling repeatedly under the texture and moves super slow before it gets all loaded (Also once got Ptera bugged by entering the unloaded area and returning - the Ptera couldn't fly/jump afterwards until relogging).

This makes playing anything other then ptera very difficult to play in some situations unless you stay in the current zone.

Also, average fps are 30-50, which is fine to play. Altho from time to time the game stutters really hard and drops to about 2 fps, then recovering back to average after a while.

Scent sometimes works flawlessly without any performance drops, even when sensing a plenty of water/blood. But sometimes (even when there's barely anything scented afterwards) stutters the game really hard, simillar to the above fps issue.

Sound often glitches aswell, like if the audio was lagging/skipping.

(Settings are set to low, and off if possible)
Is there any way to fix/improve any of these?
Specs:
Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
NVIDIA GeForce GTX 960
16GB DDR3
Windows 10

My apologies for this long text, thanks for any replies^^

long harness
#

I wonder, anyone has problems with connecting to the servers? (Quality Branch)
When i click the server, it gives me the "data acq" screen, and then it disappears after a second.
If i try to click the server again, the data acq. message shows for a mini second and disappears.
I tried installing, reinstalling, validating... Nothing wants to work. Is it a glitch, or..?

Just for reference, i use a Cloud Gaming Service, which is not Geforce Now (i use Nware)
I tried installing the game and going to big screen mode since i know with GFN it helps to launch the game, but it did not work here.

To add onto this, after i exit the game, a "Game Security Violation Detected' thingy shows up.

I hope this is enough info to somehow find a Solution, i really want to try the QA branch.

thin oracle
thin oracle
normal swallow
#

For all of what I've stated or the terrain loading?

thin oracle
normal swallow
#

Ah alright, thanks^^

thin oracle
#

my stegos stuck between a rock and tree, anything i can do?

hollow violet
#

Are you on the normal branch? Evrima? Not QA?

#

@thin oracle

thin oracle
#

QA

#

i think im small enough to where a carno can ram me out but i cant find a carno who will help

#

IM OUT XD

red ferry
#

Why can I not see any other server except EU

lime lynx
#

logged in on my Ten and everything is yellow like i got sick?

lunar osprey
#

were is eu 3?

spring hollow
#

been floating for like 10 minutes. I joined the server and chose croccy and it's just been like this

dusky kelp
#

Guys why cant i click on character on evrima?

winter python
winter python
#

@oak dirge Does the file not appear for you? or does it prevent you from deleting it?

oak dirge
#

i cant deleting it

#

its say cant do it or something

winter python
#

Are you able to take a screenshot to show me?

oak dirge
#

yea

#

wait how i go there again?

winter python
#

Press the Windows key, type %localappdata% and press enter

#

Should take you straight to the folder it's in

oak dirge
#

Its dutch btw netherlands

winter python
#

That's alright, let me look into that a bit more

winter python
# oak dirge Its dutch btw netherlands

Oh, I see, you need to close the game first. That folder holds all of your settings including your graphics and controls, it's usually the go-to fix for any control issues since it complete resets the game to default

#

You will have to redo any graphics changes, though

oak dirge
#

oh now it works

#

i deleted it what now>

winter python
#

You should be able to relaunch the Isle and change your settings back, hopefully the chat will work. If not, ping @.Tech Support, since I'm not aware of any other fixes for chat not opening

oak dirge
#

okay thx bro i have some more quetions

#

how to Roll in Dirt, How to invite somone to the tribe And how to snuff i forget all

oak dirge
#

evrima

#

and oh yea how to pick somone up those 4

winter python
# oak dirge and oh yea how to pick somone up those 4

Rolling in dirt is done by holding E on muddy terrain, usually next to rivers. It's really shiny, you have to learn to spot it.
Inviting someone is done by holding 2 to send the invite, and them holding 2 to accept it.
Sniffing is done by holding Q, if you're an herbivore you need to be standing still.
And you grab corpses by holding G on the body, some might be too big to carry. If you want to grab a small chunk of meat, tap G. Hope that helps!

sage tartan
#

Will a GTX 970 run evrima smooth enough on medium settings?

gentle escarp
#

why does the game keep crashing?

#

and why cant i run?

sage tartan
#

Does your pc meet the minimum specs needed

odd nebula
sage tartan
#

ah rip

jovial marlin
#

Is NA down?

thin oracle
#

why is NA server black screen

winged creek
#

Is anyone running windows 11 and trying to play the isle. Seems a stability issue or something game runs fine from what I can tell. Dunno if the lag and desync is the same as it was but seems pretty bad at times. But seems to be the only game I play where if I have a browser open let’s say watching twitch. Or have discord open watching a stream. And it lags that out and freezes that screen pretty much. Cpu usage at 32% ram at 24% Gpu around 80% which is normal. And about the same in most games. Cpu is ryzen 3800x Gpu 2070super and 32gb Corsair vengeance 3600 ram. And a 1tb sabrent rocket pcie 4.0 m.2. So in my mind it’s not the hardware. Either the games the issue or windows is. Didn’t have the issue on windows 10 but again I don’t have the issue with any orher game. Wondering if it’s an isolated case or have others experienced it.

icy brook
#

Are All QA Servers Down?

wispy locust
#

how come safe logging and normal logging never work? whenever I log or safelog I log back on the next day and my dino is wiped

thin oracle
#

my evrima update keeps crashing

#

what do I do ?

leaden quartz
#

Getting black screen after joining eu1

unborn sundial
blissful lotus
#

Na 1 gives blackscreen on loading, not sure what is happening, maybe thats why qa na1 is empty ?

sage tartan
#

Yea QA test servers are down lately for some reason, most of them give blackscreens in my experience

blissful lotus
#

well that sucks, na1 does that but it seems people can play on eu2

blissful lotus
#

eu1 does the same thing and now EU2 is down

pearl acorn
#

are the servers down?

candid bramble
#

seems like it

#

EU 2 is up

rose dune
#

R.I.P. EU 2. he survived for 45minutes 😂 and then just died

tribal lance
#

So I’ve had this for a while now ever since I tried fixing something and after I reset the keybinds it just does this and I can’t move anywhere when doing so Ingame, is there a fix for this?? And this also applies to the normal EVRIMA branch and QA

manic violet
#

So recently I’ve been experiencing crashes when I play the isle, and they’ve gotten worse. I just got on to play with my friend and it crashes and shuts down my whole computer when I’m not even in a server.
My computer hasn’t crashed on the isle before and I was in the same patch when it did crash.
After it crashed, I go back on and it says anti easy-cheat isn’t installed. Help me?

hollow violet
#

@admin im stuck in eu#3 can i get some help?

winter python
hollow violet
#

wot`?

#

what?

thick flint
#

Do you also have this problem regarding black lines? Can I fix it?

tribal lance
#

oh nvm fixed my problems with evrima

potent trout
#

I’m not sure if anyone else has experienced this or if it is a known issue but whenever I play Ptera in EVRIMA, I get the bleed healing symbol flash or pop up momentarily. I haven’t been hurt or wallowed and my food and water are good. It seems to happen only after I reach the juvenile stage and continues into adulthood.

It isn’t a huge issue of course but it’s kinda wacky and thought I’d bring it up!

thorn orchid
#

is the QA branch evven playable every time i try to load into a server it just black screens

umbral wasp
thorn orchid
#

cringe

#

ty for responding tho

umbral wasp
#

No problem ^^

sage tartan
#

I've been getting it too, it doesn't actually do anything just pops up randomly

potent trout
thorn orchid
idle mesa
#

Any Utah packs on atm?

hollow violet
hollow violet
prime moon
tacit swallow
#

anybody getting the black screen of death when they try to log onto the QA branch?

hollow violet
#

@prime moon @tribal lanceWhen you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.

hollow violet
tacit swallow
#

when I go to select the NA1 server

#

i hit connect, get that little loading screen, and then black

hollow violet
#

What's your build?

#

The, numbers in the main menu, bottom left

#

Oop bottom right sorry

#

meant right

tacit swallow
#

me?

#

my build?

hollow violet
#

Yeah version of your game

tacit swallow
#

V:0.8.52.05

prime moon
#

i’m getting some odd crashes in QA, any known causes?

hollow violet
# tacit swallow V:0.8.52.05

For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

molten parrot
#

Leaving this here for anyone on linux. This game is working on Proton-GE.

  1. The evrima version is buggy.
  • Sometimes your dinos are gone if you log out, my workaround is i just press logout, your dino will be saved if you quit that way. (But you might be killed ingame, find a safe spot).
  • Also if you die, you wont be able to choose a dino and spawn again, doing that will freeze the game in a loading screen. You need to restart the game completely to spawn again.
  • Occassionaly you get huge fps drops.
  1. Evrima QA (A better experience if you manage to load in the server)
  • I got a lot of black screens when choosing one of the official servers (Had to restart the game)
  • The spawn bug is fixed (You do not need to restart the game after every death)
  • Dino saves (Needs to be tested more)

Overall, i'd say this game is now playable on Linux

hollow violet
#

That's good to keep in mind, thank you. @molten parrot

molten parrot
hollow violet
#

If it becomes pertinent, I will. The amount of Linux issues I come across are negligible. In the future, if it becomes a widespread thing, then yes I will probably.

#

Evrima isn't finished but when it is it will show it's supported OS's on STeam

molten parrot
#

Alright 👍

versed stream
#

Hi, im having issues loading Evrima (Easy anti cheat is not installed) I've tried to verify game files, re installed a few times, I also tried to manually install easy anti cheat in the Isle root folder but it doesn't load the program.. has anyone else had this issue? if so how did you fix?

elfin zinc
#

Hey so is there a reason that I can’t see the NA server? I live in the UK.

versed stream
minor hare
thin oracle
#

Guys i need help, i cant play the isle evrima

potent oak
#

How do I purchase an adult Dail?

hollow violet
versed stream
#

so there's no fix for now?

hollow violet
#

Just for now. Possibly fixed in update 4

versed stream
#

😆 ok

wraith jackal
#

Hey! Im trying to fix the fatal error problem for 2 days now. It suddenly occurred after already 400 hours playing the isle, never had it that severe before.
I’m getting really frustrated. I came to the point where I think the isle just gave up on my computer (cause I also tried everything that is pinned regarding this issue) even reinstalled steam, I have no viruses on my computer, windows is updated and no problems with my GPU. Did this happen to anyone before? I don’t know what to do at this point 😦 btw, sorry for my English.

pearl acorn
#

I'm on the QA Branch, and I can't see any servers showing up on my server list, even after hitting refresh. This has been happening for ~2 days.
So far, I've deleted the %localappdata% TheIsle folder and
I've reinstalled the game.
It works fine in the Legacy and Evrima branch, but the QA Branch shows no servers online.

pearl acorn
sage tartan
#

For the bug where you lose your dino, does it only apply for safelogging? I lost my full grown ptera and I didn't safelog but I logged off in a spot where virtually noone could find me

pseudo cedar
#

is it a known issue whenever you use E to eat you cant sniff, lay down, grab or even eat again after that? Happens as a stego for me all the time idk about others (QA)

pearl acorn
sage tartan
#

Is this supposed to happen

#

Camera's really far behind

pallid herald
#

i'm mad

#

i cant play the evrima

#

😠

#

TI_dryoAAA ahhhhhhh

vague lotus
#

evrima is unplayable on GFN rn

tacit swallow
tacit swallow
#

i was about to type that

tacit swallow
hollow violet
#

Okay 1 sec

#

Go ahead and do that and DM me the file

lime kettle
#

When will QA servers get a fix?

hot pewter
#

I cannot join a server

thin oracle
#

what u experience i mean

hot pewter
#

nvm

real iron
#

Why are my dinos always deleting after I log out?

#

This is getting REALLY annoying, what's up with that?

hallow heron
#

where can i ask for help when i stuck?

winter python
blissful moon
#

how do you invite people to a group? I tried to click the players tab but it doesn't work and idk how else to add a person to a group

winter python
blissful moon
#

Thank you! I appreciate it.

visual pilot
#

hi everyone, sorry i will be annoying but i am one of those who got the "easy-anticheat" error. I come directly to ask for help here after installing and uninstalling the game and checking the game cache several times but nothing helps. if anyone knows a cure for my problem i would be very grateful !! (I have already read and watch the explanation on the discord but still nothing that I have not already tried)

thin oracle
#

then re-open

visual pilot
visual pilot
#

i've done everything told already

lime dust
# visual pilot i've done everything told already

Krow — 09/16/2021
For those who need to uninstall Easy Anti-Cheat due to issues with Evrima do the following:

Install, Uninstall, Or Repair Easy Anti-Cheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.

You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'.

If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing 'Repair' at the end.

Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing 'Uninstall' at the end.

#

All of that?

visual pilot
#

tryed

lime dust
#

Ok

#

Sorry 😦

visual pilot
#

yup pretty bad lol

lime dust
#

Are you using geforce now?

visual pilot
#

not at first

lime dust
#

Hell, I'm assuming you've read through the pinned messages too. I have no idea other than that.

visual pilot
#

i tryed but dont work too

#

yep i didn't find something working for me for now. just waiting, maybe some one can find the prob but i cant x)

young patrol
#

a friend of mine is getting a black screen everytime they enter a server. The black screen never goes away. Do we have a fix for this?

tacit swallow
#

combat is so useless in this becasue ofr the garbage latency between players

#

trying to defend myself against a Utah and I can't land a hit because zippy boy is just pinging all over the place

#

and when it feels like I do they do absolutely nothing and my stamina drain ungodly fast.

hollow violet
young patrol
#

no no he cant play the game in qa

#

on evrima he can

hollow violet
#

Yeah, the servers could be down.

#

QA servers are often down.

young patrol
#

right now they are on and he cant play

#

and im playing

hollow violet
#

Okay, have him verify his files, if that doesn't work have him uninstall reinstall manually using the directions in the pins here, if that doesn't work have him update his GPU and Windows version.

young patrol
#

Ok Krow thanks for your time

hollow violet
#

Yeah no problem, hopefully all the black screen issues we're seeing is fixed after Update 4

young patrol
#

yep TI_Vibing

hollow violet
#

ty ty

willow blaze
#

is there a fix for the screen freeze when the game starts

#

or am i the only one getting that issue

thin oracle
#

if nothing you've tried works, I'd suggest either ping or DM Tech Support

fathom moon
#

has anyone been able to fix the "Easy anti cheat not installed"

willow blaze
raw depot
#

do horned melons spawn ? or is it bugged

wispy spade
#

I've seen some near central

wispy spade
fathom moon
#

i actually got it working but thank you @wispy spade and @willow blaze :)

unborn sundial
#

A group of friends and I (there were 4 of us) walked into a field and got a fatal error. We assumed the server crashed but this wasn't the case. Our other friends who were not walking in the same area never got the error and are playing on the server just fine. Our other friends are able to leave and re-enter the server just fine. But the four of us who got the fatal error in the paddock can not enter the server, getting a continual fatal error when we try log in. I've deleted my local save, verified the integrity of game files. I am still unable to enter the server (NA2)

past grail
#

Why is it when you log in to a server you have to start over again? yesterday i was carno at 50% growth and now i had to start all over again

thorn orchid
#

is it possible to get unstuck by an admin

willow blaze
#

no

thin oracle
past grail
#

Why is it when you log in to a server you have to start over again? yesterday i was carno at 50% growth and now i had to start all over again

umbral wasp
past grail
#

@umbral wasp what should i do then?

umbral wasp
umbral wasp
#

Yeah don't safe log.

past grail
umbral wasp
#

Sure. Just know this isn't a complete work around, it can still happen. Like I said, the bug is already fixed on the QA side.

hollow violet
# past grail what is the QA side?

There's different branches in the game, there's legacy, there's Evrima, and there's QA Mechanics test. The most recent build is the QA mechanics test.

uneven lava
#

are eu servers down?

visual pilot
#

re posting my probleme : "EAC not installed". i've done everything told on the discord :/ someone know what can i do pls ? 🙏

kindred vault
#

How tf do I fish as a ptera did it change or is my game broken?

vague lotus
#

devs might need to talk with GFN dev team since this is a server side issue

analog oar
hollow violet
#

Or just read pins

#

If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.

  1. Open The Isle and then close it.
  2. There should be a little green cube icon, keep that open and start installing EVRIMA.
  3. When the installation finishes, enter Steam's Big Picture mode and open The Isle from there.
fathom moon
#

@visual pilot honestly all i had to do was verify the game files but i didnt know how to do that at first

jaunty niche
#

when I try to update to quality assurance branch, it says "app configuration unavailable" how do I fix this?

unborn sonnet
#

can you give me the download link vcruntime pls

dense roost
#

since when do we have red water?

uneven lava
#

can someone pls help me na4 is the only official server i can see

fossil patio
#

Are fish no longer a thing? Can’t seem to find any as a bird.

hollow violet
uneven lava
uneven lava
#

did all the dinos from eu3 get deleted? i spent 5 hours like 2 days ago growing a croc and is it gone somehow i safe logged i didnt die but it wants me to pick a dino

verbal turret
#

I just safe logged a few hours ago and came back just now to find my dino deleted and I have to start over. Can someone help me find my to the correct help?

winter python
verbal turret
#

Thank you Super for the response. The admin won't give a free grow?

verbal turret
#

Thank you.

thin oracle
white raptor
#

Hello, it's hard to get a clear answer on the discord. Is there an actual stuck assistance on the official servers?

visual pilot
#

same for me !? stuck on the "EAC not installed" after doing everything told on the discord --'

white raptor
#

one day we'll get a reply... one day :,)

visual pilot
kindred vault
#

Are other people also getting lag spikes and falling as a ptera? It’s killed me twice now

thin oracle
fallen kiln
#

Is the Character option in the pause menu soposto be greyed out?

thin oracle
#

More so a question with my server particularly, but I have noticed that there have been absolutely no schooling fish spawning. I’ve flown up and down all of the rivers and ponds, nothing. Is it possible I disabled it somehow? It was working the first day the server was up but after that, there have been none. The server restarts on its own every day and I have manually restarted the server, as well as fully shut it down and turned it back on to see if that did anything. It’s been like two weeks and still haven’t seen any schooling fish. I have tried wiping AI, toggling it on and off, every other AI spawns but the schooling fish.

Is there anything I can do to fix this or? Maybe the schooling fish have requirements that need to be met before spawning?

blazing lagoon
#

Hello there, as you can see I am having a bit of an issue with my stegosaurus' eyes, can anyone help me with it? What am I suppose to do?

white raptor
abstract venture
#

difference betweeen quality assurance ? and the Public branch ?

thin oracle
#

on quality branch i can only find eu 2 and eu 3 and some times i cant join .. it shows 2/100 player but cant join in ...

abstract venture
#

my download is stuck

#

and won’t move🤦🏽‍♀️🤦🏽‍♀️

crystal skiff
serene siren
#

can i have some help when i load into a game i get a black screen ive looked on the sheet and did the windowed mode on the start up and it still doesnt work

serene siren
sage tartan
#

Does anyone know why I'm getting a fatal error when I join a server?

#

I'm doing what the pins are saying, but in the meantime does anyone know why this happens

thin oracle
sage tartan
#

rip

#

Alr this is pretty wack, NA2 works fine but NA1 crashes

uneven lava
#

so does not safe logging actually prevent the wipe bug? and how long does ur dino stay after quitting that way

spring socket
#

Are the offical servers down?

#

if not how do i get them back?

mellow lance
#

what is the policy on being stuck?

umbral wasp
mellow lance
#

NA 2 QA

umbral wasp
# mellow lance NA 2 QA

You'll most likely have to die to get unstuck or try relogging. Admins don't have powers on QA to get you unstuck.

mellow lance
#

Understandable :), its the hole that would lead to croc cave on evrima, on QA its just a hole that you cant escape even as utah

umbral wasp
#

Sorry that you are stuck though, wish I could be more help to you

mellow lance
#

dont fret it happens ^-^

spring socket
#

<@&505047238674874368> may i please have some help?

#

bro

#

i need help

thin oracle
# spring socket i need help

if the QA , they can't unstuck etc they have no power on the mechanics test servers , also they can't restart them manually

spring socket
real iron
#

Photos for Evrima bug report, my dino resets after safe-logging.

thin oracle
hollow violet
errant cape
#

My game is crashing when im trying to join on eu3 on qa

thin oracle
#

Eh well so I cant join any servers rn and everytime I click on one so it loads the information, it kinda just disappears till I scan for new frequencies again

crisp badge
#

why is EU 2 still having the black screen issue

lilac iron
#

is QA optimised? , there have been random areas where i get lag spikes and has been occurring for a few days. Idk if its the servers but ik for sure its nothing to do with my pc components

fallen kiln
lilac iron
fallen kiln
lilac iron
#

im on eu3

fallen kiln
#

oh i was talking about the QA server not working now

lilac iron
fallen kiln
lilac iron
#

eu2 the only one down i think

fallen kiln
#

wish there was a channel for QA Troubleshooting

lilac iron
#

there is

#

nvm

fallen kiln
#

yeah

#

damit... saw the player count was higher on the one that was messed up and thought it would work... nope lol

#

is there a way to keep both beta's downloaded so you dont have to download to go back and forth?

lilac iron
#

nope

#

i think there is a way to do it but wont allow you to download/update the versions

fallen kiln
#

im guessing EU2 and NA1 are having special tests or locked because the numbers go up and down from 2 - 6

#

or those are the people trying to get in and are on black screen

#

now i see duplicates of the servers

rich zodiac
#

Still getting error code 258 on evrima. I can only play on legacy is I try playing on evrima it gives me a error code

rose dune
#

all QA servers are sleeping now 🙂 good night

fallen kiln
#

So.. i assume that i just have to wait for the servers to be reset??

hollow violet
#

Yes, when servers are down wait for restart. QA servers go down often.

#

Please keep the "servers down" chatter here to a minimum. There's really no reason for it, QA servers will go down often, if they're official servers you can ask about it in #isle-discussion

hollow violet
wary hinge
#

the QA servers only have like 5 people in them and when i try to join my screen just goes black

thin oracle
wary hinge
#

k

#

im in eu3 now but thanks

thin oracle
#

gl

odd geode
#

evrima eu 3 carnos at center using foliage exploit
was afk in bush for 5 mins as teno! and he charges right into me and kill me,he couldnt sniff me nor see me

ashen jetty
#

how is optimisation now?

#

havent played in a few weeks

#

is it jist the same

frank kayak
thin oracle
thin oracle
#

I'm having a problem my isle says i don't have easy anti-cheat installed and i don't know what to do, can anyone help?

onyx pumice
#

How do I get the Coconuts down the tree? I keep head butting it but nothing happens, I’m 37% peachy btw..

thin oracle
#

uhhh i don't think i can find it in there

thin oracle
thin oracle
#

thank you sir or ma'am

uneven lava
#

can confirm not safelogging still wipes ur dino

abstract venture
#

how do u play on geforce

#

it lets me download when i click play it quits

ripe sparrow
#

im playing the assurance branch ... it looks like 1 server keeps bugging and glitching out
only a 1 100 player server is active at a time
im like if this shit aint working , ill go grab back evrima
i down evrima
no servers are being found
well :d you basicly pay for a game
you cannot play
because you cant maintain server stability
CMG :d im looking at ur bullshit ... you should just logout and never login again lol

winter quest
fallow basalt
#

so im on quality assurance and their is one server with no people

#

and with evirma their is no offical servers and only one server with people

#

cant even play the god damn game

#

wont even let me in the server

#

just black screen

winter quest
#

they are up

#

check hide empty

fallow basalt
#

ill try

fallow basalt
winter quest
fallow basalt
#

it worked

ripe sparrow
#

doesnt work for me

#

im not gonna play legacy

ripe sparrow
#

but i did toggle with settings and it got me into a low populated .

#

australian server

#

but yeah ... now i cant find it anymore

#

... thats GG spending an hour on this

#

ohh lets go 🙂 its beta

#

you knew what you got urself into

#

fuck this game

#

goodbye

winter quest
ripe sparrow
#

they lose so many players just because of this

#

unbelievable

#

at least we can play the new call of duty

#

🙂

visual pilot
# frank kayak uhng

hey !! i find something that might work for you too !! just copy your "the isle"( legacy ) folder in your directory file ( Program Files (x86)\Steam\steamapps\common ) and then dl evrima again

winter quest
thin oracle
# ripe sparrow fuck this game

you are playing on a QA assurance branch.
Alongside a game in early access.

Play something else while the game is being developed

gray gust
#

Here we go again

proud notch
#

Same error

proud notch
#

If it doesnt work, is there any other way?

thin oracle
#

perma 60 fps or +

thin oracle
# gray gust Here we go again

Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle Evrima. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system" . You may have an unstable version of Windows as well. If it's not a GPU under our recommended minimum specs. Try reinstalling Windows if that's the case.

thin oracle
#

yes CPU/ram/VGA etc

thin oracle
#

hehe when the English fail

#

i almost forgot this GPU word

proud notch
#

idk, where I can see it?

sour thistle
#

hi my my friend is having easy anti cheat

winter quest
#

did they try to verify files?

sour thistle
#

yes

spark imp
#

I am on the quality assurance branch, played on Mechanic Test - EU 3. It seems like my deino is trapped in a permanent state of "Fatal error". Whenever I enter the server, its all I get, as soon as I am in. What to do? : s

thin oracle
# spark imp I am on the quality assurance branch, played on Mechanic Test - EU 3. It seems l...

For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then

  • Press Windows key.

  • Type "Run" to launch Run program.

  • Type in "%localappdata% and click 'Ok'.

  • Search for TheIsle folder.

  • Delete the TheIsle folder once it has been located.

spark imp
crimson anchor
#

Help

wispy axle
#

whenever i click a server to play on on the QA branch it just brings me to a perma black screen. any fixes?

thin oracle
thin oracle
# spark imp I did just as you described, did not work. I haven't played Legacy either so I t...

How to fix Fatal error: [File:Unknown] [Line: 149]

(1) Right click on the Isle in your steam games list, and click on "Properties"

(2) Click on the tab labeled local files, then click on "BROWSE LOCAL FILES"

(3) This will take you to the game's directory, delete everything in this folder

(4) After deleting, go back to the properties menu and click on "VERIFY INTEGRITY OF GAME FILES"

(5) This will retrieve all of the deleted game files, and reinstall. When you relaunch the game, you should be able to join a server without issue

#

it MAY help not sure anyway

crimson anchor
#

I will try

thin oracle
#

i tried to tag you DIego not that guy sorry

cold hornet
#

when i log into an evrima server (QA branch) its just a black screen? never goes away

torn flower
#

The game is crashing no fatal error just crash

static laurel
#

Uhm guys. My evrima wont go passed the loadieng sequences thing. Already reinstalled anticheat etc

tidal kite
#

Anyone else not able to see another sever ?

jagged veldt
umbral wasp
#

I believe the QA servers are still down. Could explain the issue.

serene mist
#

??

#

its been happening for so long now

sonic tree
#

can anyon help i am stuck as a deino on EU3 in quality assurance

clear maple
#

How do group invites work?

winter quest
opal cipher
#

@austere crescent heres what youre looking for

austere crescent
#

how do you download the anti cheat for the game? im stuck on the launcher and the launcher keeps telling me 'failed to launch due to it not being downloaded'

narrow tundra
#

I'm getting a black screen after I join a server. Any ideas?

#

(It's on quality assurance branch)

thin oracle
#

I'm also having issues joining servers. I just downloaded the Evrima part (I am new to the game since I haven't been able to play since I bought the game in around August 9th about 2 years ago, I think.) When I try to play and get onto a server it just shows the sky before bringing me back to the menu.. Idk what to do. Tried for the past 30 minutes now with no luck.

spring socket
#

did the eu #3 server just go down

#

cuz my dein was underwater and if it dies im gonna cry

thin oracle
#

yeh it crashed and not went back yet.. taking ages

#

taking longer then normal

pearl acorn
#

worked fine yesterday

thin oracle
#

can we ping someone when server is down for more then 30mins? something broke i guess

#

e3*

real iron
#

Yeah, I'd like that too..

#

are we allowed to though?

uneven lava
#

is eu3 down right now?

thorn orchid
#

lol this is bs na 3 has been done for almost a month now so i finally go over to eu 3 to grow another last night and now eu 3 has been down for several hours wtf

versed edge
#

So why does my food, stam and water bar turn yellow. And have blocks almost half of the food and health bar? This happens everytime you guys do resets/server crashes

#

<@&505047238674874368>

#

Like is it meant to be like that

#

I also lose food and water like super fast

#

Like cmon.

ashen jetty
#

everytime i try to click to join a server they disappear from the list or move to the top

versed edge
#

Kinda wish they responded fast though

thorn orchid
upbeat finch
#

Is it me or can I not even get in evrima or the QA branch

#

I click on a server and it just disappears.