#🔧-evrima-troubleshooting-🔧
1 messages · Page 329 of 1
I suggest don't grow- or play on the QA branch.
or play on a free grow server.
Sorry
does QA branch have active servers? ingame browser is empty and steam server turns up only evrima servers
most likely a server crash, it happens often
why when I crash from the server and it is no longer displayed? similarly with the fact that I save and exit
nothing changes with the re-entry into the game. maybe someone has encountered this, tell me the solution to the problem
Yes that's common, sometimes servers crash, they will go back up in the next few minutes
in the qa branch if servers crash they take a while to go back up
the fact is that I have a crash, but others, as I understand the servers are working
I just lost eu1 and eu2
Yeah on the qa branch servers go up at times and go down at times its normal
can you play as pachy?
yes
in quality assurance yes
servers are always either full or down so I dont rlly play on qa lol
Why there not EU servers
im gonna wait till it gets updated cuz the crashes are too much
hey im unable to see eu servers on QA branch, this has happened all day, do i need to reinstall the game files or are the servers down?
servers are most likely down
It has been like that all day xD
yep sometimes servers are down for a long time
so how long till u think its up. cux im unable to play
after selecting the deino i always get stuck here, not spawning. Relog/repair doesnt solve the issue.
are there any plans to bring Mechanic Test -EU server back online?
would be nice to have some information. so i dont wait for nothing - i could just deinstall QA and go back to old evrima version. but if u say its soon i dont wanna do that reinstall thing
So, I've had trouble for the past few weeks trying to figure out how to install Easy Anti Cheat for Evrima, and I cannot find a way. Please help me.
#🔧-evrima-troubleshooting-🔧 message
if you tried and went through this ^
I would suggest @ Tech Support here, and wait for a response
"You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'."
Although it makes sense to others, it doesn't really to me. So, guess I'll do that.
has anyone else ever crashed using pachy right click attack? i just lost full grown pachy to a sub carno cuz my game crashed as soon as i did full right click attack. I only ask cuz i dont wanna accidentially have that crash mid fight happen again if its something that commonly happens and can be avoided lol
I can't believe it is still a bug to have your dino deleted when you log out! This is unacceptable! 3 weeks later and it is still in there! Come on you a literally wasting my time with this bug
update 4 qa is performing much worse than the update 3 evrima branch, is this normal? I understand that optimizations might not be in yet
My game keeps saying this and won’t go through the configuration on any branch. When I load the game and try joining a server it just stays black. I couldn’t find a fix in the doc any idea how to fix it?
-
Completely shut-down and exit Steam.
-
Go to...
C:\Program Files (x86)\Steam\appcache\appinfo.vdf
-
Delete the file appinfo.vdf
-
Re-start Steam and try again.
I would try this firstly
alright thank you I'll let you know if it fixes or not
all right, good luck!
It worked thank you!
all good, stay well
I am on NA 1 mechanic test and cant move
I'd suggest making a bug report in #🐞-evrima-bug-reports-🐞
I need an admin
there are no admins on MT
you still able to make a bug report?
ye
I haven't truly occurred any major lag, but that's because I live right near Aus Servers.
But, I haven't played in a few weeks.
I'd ask on #isle-discussion. See if anyone else has this same issue
Is the na server closed?
Anyone else’s scent not work in game I don’t get a compass nor do I see where water and food are nearby
server just crashed and i lost my fully grown carno
Loading into Mechanic Test - EU #2 causes blackscreen
Looks like a server issue because the server is empty
its counting from 0/100 to 4/100. goes up and down all the time. looks like a lot of people try to log in and want to test your game 🙂 please fix it and let us join! Thank you!
Same here and still going. Checked basically everything i could check on my side.
<@&401466542140817419> I need an admin
then you need to tag <@&505047238674874368>
<@&505047238674874368> I need help my stego is stuck in 3 trees
How long is a response?
Fix UP4 - Mechanic Test - EU 2 Server pls. nobody can log in since hours 🙂 thank you alot.
I don't think it is broken, just whitelisted to only Devs while they test
ah ok. good to know
since last update, i cant play other games while playing the isle
does someone knows how to fix that?
That's anticheat issue
you can still play other games If they are using the same anticheat version, if those differs then no can do unfortunately
You can only play 1 EAC-enabled game at a time
why do i get a black screen why im on the qa branch?
It's been like that all day
And nobody from the <@&401466542140817419> are communicating with us about it
That'd be crazy, right. That the test server is down.
Man. If only that's been said day in and day out every day for a few weeks and it has issues with availability because it's a TEST SERVER.
And then we get defensive responses like that 😄
Offensive callout = defensive response
We know it's a test server but we want to test
As our name suggests , we are Discord Moderators. Thus , we do not have power for in game matters.
Nothing offensive about it
I had to tag you as we can't tag anyone who actually should be communicating with us
Punchpacket
Punchpacket
I'm new, I have no idea who that is
Then you didn't read the rules when you got here either
Please read through the #rules-and-info
So @cloud crow , what's the status on the test servers? Many of us want to get on there to test and provide feedback but some have been blackscreening us all day, namely the EU ones
@cloud crow
The lack of communication from the devs is really starting to become an issue.
true
they have more important deeds than to worry about your complaining ass
btw i cant bite at all <@&401466542140817419>. I checked my settings, and it says lmb is bite. it wont work please help
legacy or evrima?
evrima qa
As the role suggests discord mods can't help with that. Try pinging tech support next time, also try to be civil to others in here.
When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
Try that.
I tried following the pinned instructions and it even said it installed easy anti-cheat but then I tried launching QA and it says it is not installed. What's happening?
verify your files
I did that already.
try restarting your pc
I can't even open The Isle anymore though.
It starts with the easy anti-cheat thing, then stops and says it is not downloaded.
<@&818552355796287508>.
I Can't seem to connect to the QA servers they won't show up
<@&818552355796287508>
I think most of em crashed just now
Ok Thank You
EU 2 says its up but its a black screen
True.
Anyone know if the servers are back up?
ok, can we ping someone to get them up or make an announcement, but I don't want to bother them
(Id double click to open it...?)
I've tried that.
ok
Every time I do, the anti-cheat little bear icon opens for a heartbeat, then closes again.
I'm not sure how to fix that.
ahh
Ill be going to the store soon but uh. Did you run it as admin?
Yep.
All it asked was "allow to make changes to computer".
I said yes and it did nothing.
Okay and you tried all the pinned stuff?
I've tried everything I could link to this problem.
theres no available server on QA?
atm no
@warm kiln Are you using geforce now or no
ive msged a few mods abt it
Geforce? I'm still not completely sure what exactly that is.
nvm
I know for certain that nothing has popped up about it though.
Anti cheat installs and uninstalls with the game. Technically. If you uninstall it removes it, if you reinstall, it adds it. You're getting an error and can't even start the game because it says Anti cheat is not installed right?
Correct. I was considering uninstalling The Isle completely and then re-installing in the hopes that works.
Please do, but do it this way
1 sec
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
Wait. Do I just delete the folder or click it, delete everything in it, and then delete the folder?
@hollow violet.
EU2 is up! click "hide empty" refresh, then click it again
Delete the whole Isle folder
Opening it the way you gave instructions for opens the folder for me.
Wait, never mind.
I realize what you mean now. I already deleted the anticheat folder, hopefully that doesn't hurt me.
Then uninstall via steam and reinstall? Alright.
bien le Bonjour désoler de vous derranger j'ai besoins de votre aide je suis bloquer dans un trous sur quality-assurance serveur 2 pas moyen de sortir help me pls
Everytime I give people grows, the isle causes my whole PC to lock up, maybe fix this?
Huh. You're gonna have to do an uninstall reinstall.
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
That doesn't help as I've unstalled/reinstalled it previously
it's making my memory usage skyrocket
Do it manually like that. Then update your gpu drivers, then try
ok
Sometimes there's leftover files unless you manually do it
I did that, had to reinstall it, now it's telling me easy anti cheat is not installed
Okay, verify the files through steam
ok
Alright
This is insanity
This causes my entire system to lock when I used the admin panel still
And it's not like I'm using a potato either, I have $3000 custom gaming PC
All my drivers are up todate. And the only thing I could really use is more Ram
Hello, I've a problem on evrima QA branch, it seems that I randomly crash after tabbing out the game (with the window button).
witch one of those solution could work for the isle ?
Hello mighty The Isle Team, could u please start UP4 - Mechanic Test - EU 2 again?
I just died because i couldnt graze
when i was a pachy, it just ate for a millisecond and stopped all the time
well i have problem in both games evrima and legacy when im searching servers im losting my internet connection and can do it anymore, i need to wait 5 mins and search again
@novel ibex When you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
Will this work for legacy?
yeah np let me know if it doesnt work
It worked. Thanks
Amazing np
Hey. For some reason in the QA, me and a carno are trying to group up. We can both see one another's invites but when we friendly call back to accept, the invite vanishes but we're in separate groups?
What's up with that?
anyone know why theres only eu 3 showing and no other servers
are holding 2? or just tapping it
What fills the red block for deino diet? I’ve eaten the bodies of other deinos, it fills yellow, and tenato fills blue, but wtf fills red?!
Stego. Also this really isn't a troubleshooting question. I'd use #isle-discussion to ask next time.
Hey, I was wondering if its normal. I lost a 52% deino to the restart that was earlier today. is this common now? Used 2.5hrs on nothing?
Sorry, thanks anyway!
No problem!
Are you on the regular Evrima branch and not QA?
That is a known bug. It happens quite often on the regular branch but it is fixed on QA.
uhm.
Right. anything you can do like set me back to where iwas so i can continue or just live with the fact that it was a wasted time?
Could try relogging to see if that works, but otherwise you will have to regrow.
i dont know where to ask, but when i have installed qa branch do I need a passwort? how do i enter?
Pls I dont know where to ask...
what you mean by password? you mean for joining to server?
yeah but I know now I dont need a password. But there is no server showing up. Somewhere else?
tried to put "hide empty" and refresh, if not i have no idea
is there any way to get unstuck?
Yeah, wait to grow to try get out of hole or just die and start over xd
rip thanks XD
i cant find EU servers in QA branch is the issue on my side or are they down for now ?
they seem to be down
is it normal that i gain food from digging up roots? I am not getting my diet but i am getting food whenever there are many roots that have spawned in a big cluster
I have a question about the "fatal error" message. I have read all the pins on this channel and I am running a windows 10 OS yet the message still pops up no matter how I try to open it wethe rit be viaa big picture mode or nvidia geforce launcher. I have tried unintstalling and installing it again but the same issue occurs. I apologise if this was asked before, I tried searching if it was in the search bar but I havent really seen anything on this matter with this circumstances
Is it normal if i spawn like completly outside of the map???- pls help- i had a full grown ptera but instead i spawned in as baby raptor outside map like what ( i just fixed it by killing myself falling off a mountain)
It's a known issue and will be addressed in future updates
<@&505047238674874368> Hey I lost my dino? I safe logged out and all but when I came back in it wasn't there?
There is a known bug on the public evrima branch where your Dino may not save. It is fixed on the QA branch which is on a newer version of the game
EU QA 3 server was on 100/100 some minutes ago. now all got disconnected and if u try to rejoin u just get blackscreen
<@&505047238674874368>
Sounds like it crashed
will it be possible to play at this server again soon?
I’m gutted, I can never get on the QA servers, literally always full and Evrima doesn’t save any of my dinosaurs due to the bug, I haven’t been able to play The Isle properly for nearly 3 months. Please hurry up and released update 4 !!!!
yeah me too,i m not even trying anymore,back to evrima with me xd
just dont play a dino that takes long to grow 😄
i was saying that qa servers don t work and i give up
still not workin
So i just experimented. (I played evrima)
I was full grown Carno JUST now
And i SAFE LOGGED (Slept for 60 seconds) and i log back in to check if it worked. Im back to growing a new one. I hate that this is happening. Im done with this game. Honestly i waste hours upon hours to grow, and it goes to dust when i either have to go to sleep, eat food (breakfast, lunch, dinner) and it kinda hurts my motivation. Its putting a bad light on Evrima.
And im not the only one that this happens to
Idk what to do anymore. I hope ya`ll see this. Its messin with my nerves
@cloud crow <@&505047238674874368> i know its "taboo" or w.e to call u guys out or pin you. but this eu server not saving peoples safe logged dinos after they spend hours growing them without knowing is just bs. if your server doesn't work dont have it up. simple. had to waste 2 days growing and losing. before i came here to find out safelogging is the problem and all any1 seems to say is "try QA branch" what a great answer.
The bug is already fixed in the QA branch. The devs are aware of the issue.
whats in place to let people know theres a problem on the normal branch? i didnt see anything unless im blind
unless i came here to search for clues i would have just kept growing and losing my dinos
Evrima is not the normal branch.
The pop-up message on the menu screen states that gamebreaking bugs should be expected.
It is an opt-in beta branch, where bugs will be present.
The normal branch is legacy, the branch that you default to when you download the game.
you can play semantics if you like. but we both know the "default" isnt what is being worked on. you know what i meant by normal theres nothinng on there saying "this working feature you're all used to is actually broken atm and costing you hours"
No one is playing semantics. You opt into an early access beta branch and are met with a screen that states that the Evrima branch is being actively worked on, and that bugs, even game breaking ones, can be present. Below that you select a button that says: I understand.
The safelog bug is awful and causes you to waste time, yes, but it's been fixed in the QA branch. If you don't want to opt into the QA branch that's fine, otherwise you're just going to have to wait for the update to be pushed to the Evrima branch.
my point. is without coming here to find out theres nothing telling anyone there is infact a bug with a feature that not only theyr used to being fine but is a vital part of actual gameplay/exiting the game.. its literally a waste of time to even use that server so why is it up
you're just baiting frustration from people not in the know.
im happy to swap. i just wish i knew before i wasted 2days
Does anyone know why my utah just froze, I can't move or sit or bite
hey why does evirma not work this saying im missing files 582 line error i think and now its showing ill send a pick <@&505047238674874368>
You pinged the wrong people, you've gotta ping <@&818552355796287508>
#🔧-evrima-troubleshooting-🔧 message
try this
i tried doing what asked but im missing TheIsleClient-Win64-Shipping.exe.
ok how do i find this thing
the fine anti cheat
file
nothing will open
@hollow violet what do i do if it dont open
Uninstall and reinstall, manually.
You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
@hollow violet ummm which one
there is like 20 crashed isle folders
ok now all the files are gone what do i do redownlode it
cant spell
@hollow violet
Yeah reinstall now
thx well see if it works now
ok it works but theres a new error
@hollow violet
<@&818552355796287508>
Fatal Error [File Unknown] [Line 258]
kelp
What version of Windows are you on?
Click the start or windows button (usually in the lower left corner for your computer screen).
Right click Computer and choose Properties from the menu. The resulting screen shows the Windows version.
screenshot shows it's w10
👍 Okay, thought if they were on Windows 7 they would have to upgrade.
oh
ik it
anyways i was gonna say w10
but i was not sure
anyways how to i fix this
?
@umbral wasp
I actually made a post about this already.
If you have an issue, it's usually in pins
What if they are on Windows 10? Still same pin?
You have to buy a new Graphics card and have it installed or have someone install it for you.
don't worry.
In the future, we should hopefully get "Better" optimisation
Alongside, proper PC spec requirements.
I wouldn't suggest playing right now currently, as it's very buggy and unoptimised.
So, you might be able to in the future.
Just not now
Totally agree mate, they are so busy trying to get update 4 out that havent worked on the fact that the base game is currently broken. I understand Evrima is the BETA branch, but it worked fine for months without losing your dino so theres no excuse
<@&505047238674874368> can i get my adult teno back?
We do not return lost dinosaurs.
bruh
where can i report hackers?
what happened
ah yes ik
oh
am i the only one waiting for eu 3 to be bk
when server back?
i am too
can yall get the servers up or atleast give us an update?
bruh, now i have to wait for it to be up so i wont lose my utah at pond
yeah near fully grown carno dont wanna loose it
awh
me too
were u guys near pond or sth
im at north east spawn
woah, you're so far away
yup im sub carno 60%
thats cool
im not playing carno cause it seems pretty hard to find food as an adult
or even kill
it is 😩
i used to only play carno and deino
i almost died as a full grown deino at shallows of some random carnos
i really wanted to kill them, they were cannis
like its so damn annoying when this shit happens
<@&505047238674874368> QA EU 3 shut down. pls restart. thank you alot
Yeah restart it
so all the eu servers are down?
Got someone I know unable to see official and unofficial servers; absolutely nothing coming up. What might the issue be? <@&818552355796287508>
is there a reason why QA servers dont exist?
any1 know?
u have to download the QA version of the game
try to check "hide empty servers" and refresh
everything is unchecked
check "hide empty servers" sounds weird, but it helps
is only EU2 up?
yes, it went up just some minutes ago, before it was down
eu3 down?
hi. i have a frozen startscreen when i start the Evirma QA..sCan someone help me here?
Same
EU QA servers blackscreen when you try to join them if that's the case
Just general, i guess my game broke, Evrima and QA, Either it get stuck on Unreal Engine Logo or complete Black, i verify files and re-installed, dunno what else to do
I need some help. I get HUGE FPS drops and lag while playing and I wonder if there is anything I can do to help it. it's so bad I have a hard time loading into the game and just float in the sky with no land loading in.
is there anything I can do to help it?
this pachy believes it can fly...and I'm having a hard time telling it that it can't...
can i send a video here, about me having an issue to enter evrima?
cause it won’t download for some reason
is this supposed to happen?
then this shows up
Try verifying your game files
it legit doesn’t work
oh boy. Uninstall reinstall. Here I'll show you
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
Try that please.
can y'all try and get the server back maybe
So from what i see QA EU3 is still down. Im still waiting for them to fix it if thats ok
This isn't something troubleshooting is for, if you notice a server is down, you may ping Punch in case he doesn't already know. And you may get a better response if you ping him in #isle-discussion
tyty
Is the diet system in the QA branch fixed now or is it still just agave. Last time I played there weren’t any coconuts or melons for pachy.
there are coconuts and melons, but they have a very slow respawn rate, hopefully that is changed as its a bit ridiculous
ya servers still all down. None showing up.
@weary pebbleare you playing on QA or the evrima branch
I deleted all the files (including the ones in appdata and steamapps), keep getting this error and Im unsure how to fix it
verify your game files
oh shoot I didnt even think of that, thank you
all good, good luck
It seems to be working now! tyvm
no worries
new issue haha, I fully reinstalled it to fix this but it still seems to not be downloaded?
#🔧-evrima-troubleshooting-🔧 message
try going through these
I gave them a try and it still seems to not be working, everytime I try to launch the setup.exe it immediately closes, even if I run as administrator. I tried more troubleshooting from the various replies but it made no difference
I would try @ tech support, and see what they think
Ah alright, <@&818552355796287508> when you have the time could I get some help with this? Thanks :)
You ever figure this out by chance? Its the same issue Im having now
Oh it seemed to work when I used geforce to open it, huh
and uhh now the game seems to be nonstop kicking me from servers haha
I'll fully load in and have my dino move around for a few seconds before getting kicked again
EU 3 DAWN
<@&505047238674874368> where is server 3?
my audio keeps skipping out on the test branch can any one help me withthat?
Can someone tell me why there are NO SERVERS AT ALL
How can it be that ALL 7 servers are down
yeah ik it sucks
is there a reasons why the servers are never working in the QA branch?
i mean even i could do that better i just pay nitrado (Server provider) some money and hey there are 7 running servers without any problems
reset the settings it MAY help if not try use driver booster 9 and get your latest drivers
make em fully default i mean
where in pin message for this?
try verify the file integrity
i dunno where is it lol
@agile canopy
I'm a carno on MT NA 1 I'm stuck. I can't move
Saoul is not a server admin. Additionally, there are no admins on the qa branch.
getting so fed up of this fatal error crashing ugh on qa 😦
hey I accidentally pressed F11 while playing and then F11 back to get it full screen, however now the isle is stuck in a slightly blurred format and just seems lower quality than before. anybody got any clue how to fix this?
i've already tried exiting and rejoining the game
Increase your resolution in your settings, the res slider
Is it in QA branch?
^
-
Completely shut-down and exit Steam.
-
Go to...
C:\Program Files (x86)\Steam\appcache\appinfo.vdf
-
Delete the file appinfo.vdf
-
Re-start Steam and try again.
you don't need to shut down the laptop.
Just steam
Okay
good luck
@thin oracle idk what one to click on
Got it
thanks for the help
it still doing it
Just going to unstill Steam and restill it
oh sorry about that.
Try delete it, I guess.
If it doesn't work and still shows it- I'll be able to show you how
I unstill steam and restill
all good, good luck
I want to report two players, Garcia_Breno and Matuzalem I was playing as a carno, I was pretty young and then I spotted two bigger carnos, sent a "hi" at the chat a friend request, they accepted, I thought it was alright when one of them tried to attack me. I ran away into the river and left the group so they couldn't see me anymore. They didn't talk to me in any moment. Is it allowed to kill a group member ? This sucks
This is not the channel to make reports, and there are no rules on official servers.
Usually, you would need to dm a server admin to make a report. However, what those players did is not a reportable offense.
how do i make it fully default?
I'm fairly certain the audio problems are caused by a bug and can't be fixed, but if you would like to reset your settings just in case then follow these steps:
- Press Windows key
-Type %localappdata% and press enter - Find the folder called TheIsle
- Delete the folder
This will also reset your graphics settings, so be sure to readjust those as well
🤨
Wouldn't that delete the game to?
I cant seem to find any other servers on QA but NA 1 for whatever reason, why is this happening?
No, that resets your saved settings. Make sure you navigate to the correct folder.
Just delete that folder and then turn the game back on
Tick "Hide empty"
refresh
See if that works.
No, it's a local temporary folder/file.
mk trying now
oh perfect it worked i got one more server
I'm stuck in a hole in the quality assurance branch AU1 server
this has happened before on multiple places across the map and the only way out is to wait till you starve to death.
nothing much you can do besides reporting it in #🐞-evrima-bug-reports-🐞, if you can
why isnt there 1 server up?
QA servers down
I ask for help the isle evrima does not work because I did not install easy anti cheat how do I install it
My game keeps saying this and won’t go through the configuration on any branch. When I load the game and try joining a server it just stays black. I couldn’t find a fix in the doc any idea how to fix it?
but this time when i delete apinfo.vdf it doesnt fix the issue
did you restart steam?
ya i did
i validated my files as a back up let me see if that fixed the issue
it might have fixed the issue but idk cause the server might be bugged as well on QA so ill get back to you
ah all right
Hello so my friend is having trouble with opening her game after she verified her Isle evrima anybody know how to fix this? I never experienced it. (If you know how to fix it i dont mind if you ping me :) Cause ill probaly forget to check later lol)
#🔧-evrima-troubleshooting-🔧 message
here is a statement about this issue
They have the NVIDIA GeForce GT 730 so it should work tho
And she uses windows 10, thats why is confusing me
did au 1 crash for anyone?
i cant seem to find any EU servers on the qualitiy assurance branch, does anyone know why?
Servers were just restarted, try searching now.
I just lost my sub adult deino due to crash any chance i can get it back?
hm soooooo this is happning
It keeps crashing saying fatal error...never happened before today
servers not up?
When is the issue going to be fixed about losing dinos? Probably the worst problem i ever face in Evrima onward is how insanely often it will just suddenly lose a dino and reset!! When some dinos take an hour or more to grow, losing them just because you get up for a while and have to log out (Yes, by the way, I do mean safe log too) is just../really/ bad...
are all the servers down?
I keep getting regularly kicked from evrima servers and it makes playing almost impossible
How do I fix a black screen? at first it was with hosting but idk if it's going with other servers as well. my specs are all okay it's just something to do with hosting I believe
Hosting servers doesn't work currently in Evrima like that
oh ;-; so you cant host a private server with a few friends?
or is there a way I could
https://docs.google.com/document/d/1n2lxKdZTDi42H-1j0zQQPoghmqrp2KuQffD99RXNYcs/edit?usp=sharing
go to #server-hosting for anymore help
EVRIMA Server Hosting Guide Made by NoClipSize. First download SteamCMD: https://developer.valvesoftware.com/wiki/SteamCMD Extract the .zip file to the location where you want your server stored. Mine is in a folder I created, named ‘SteamCMD’. Launch SteamCMD and let it update itself. Once...
I looked at that, I'm not so smart with files XD
ahh
well if you want to run a server.
You can pay a 3rd party.
or, try asking some people in #server-hosting. Could help
I think I'll try and get one of my smarter friends to do it 
nice, good luck
how do i get my game to load faster when im in game???
it just lookslike this
can any one help me?
might need to relog
ive tried thatT-T
anyone know a fix for these black lines? They go crazy fast all around right outside of my texture rendering distance
Try updating GPU, visual artefacts are usually because the GPU is corrupt or it needs an update. Or is overheating.
@solar ginkgo
wtf is going on with my game T-T
Can someone please assist? Im only finding Few servers, whereas before I could ATLEAST join the Official EU servers. And now even that is taken away.
Only 1 official server comes up, how do i find EU servers???
updated everything and it's still doing it, temps are great
:/ this only happens with the isle?
Try this i suppose and hopefully it works.. if not you're looking probably online for common fixes for seeing on screen artefacts. You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
Just installed Evrima, there is a "greetings islanders" message that has appeared with an "I understand" button beneath. i am unable to press this button and progress past the message screen, does anyone know what to do?
sorry, I'm not very familiar with discord
Its no biggie
So yeah this only happens with Evrima, and I just got done deleting and reinstalling everything and it seems to be much worse now 😭
the higher up i fly the worse they seem to get
Okay, at this point I'd wait for a fix in future updates. Not much I can do about this at this point. Especially if it's just Evrima.
thanks for trying ❤️
Is this normal? Everytime I go on Evrima I get glitched in to the map
oh the app thing is still there I did everything
is there no growth timer on evrima or is my game bugged? im on the official evrima server
no nutrition thing everybody has either
I can't even get past the greetings, i click, "I understand" and nothing happens
servers down?
Thank you, will try soon
ye
that worked, thanks alot
np
Sorry if this is the wrong channel to ask - but I can't send or receive invites from people of the same species. This glitch started randomly and even happens on the stress test branch. Is this a known bug or is it something I can fix on my end?
Just need to make sure you're 2 calling near eachother, or try re logging or leaving the group you are in. If it's not working still then yeah you'll need to wait for a bug fix. Even better if you can show evidence and submit a bug report at #🐞-evrima-bug-reports-🐞 then it would help
It's something I've experienced for a while unfortunately, a few months at least. I tried following some guide and deleted some files, but it still hasn't fixed it. I'll try to submit a bug report. Thank you!
Hello, not sure if this is the right channel, but when traveling across the map, the terrain isn't loaded and takes pretty long to load up (around 1-4 mins aprox, different each time), when I try to enter with anything other than a flying ptera, the dino keeps falling repeatedly under the texture and moves super slow before it gets all loaded (Also once got Ptera bugged by entering the unloaded area and returning - the Ptera couldn't fly/jump afterwards until relogging).
This makes playing anything other then ptera very difficult to play in some situations unless you stay in the current zone.
Also, average fps are 30-50, which is fine to play. Altho from time to time the game stutters really hard and drops to about 2 fps, then recovering back to average after a while.
Scent sometimes works flawlessly without any performance drops, even when sensing a plenty of water/blood. But sometimes (even when there's barely anything scented afterwards) stutters the game really hard, simillar to the above fps issue.
Sound often glitches aswell, like if the audio was lagging/skipping.
(Settings are set to low, and off if possible)
Is there any way to fix/improve any of these?
Specs:
Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
NVIDIA GeForce GTX 960
16GB DDR3
Windows 10
My apologies for this long text, thanks for any replies^^
I wonder, anyone has problems with connecting to the servers? (Quality Branch)
When i click the server, it gives me the "data acq" screen, and then it disappears after a second.
If i try to click the server again, the data acq. message shows for a mini second and disappears.
I tried installing, reinstalling, validating... Nothing wants to work. Is it a glitch, or..?
Just for reference, i use a Cloud Gaming Service, which is not Geforce Now (i use Nware)
I tried installing the game and going to big screen mode since i know with GFN it helps to launch the game, but it did not work here.
To add onto this, after i exit the game, a "Game Security Violation Detected' thingy shows up.
I hope this is enough info to somehow find a Solution, i really want to try the QA branch.
This is a known issue, which is always trying to be improved update.
There is nothing much you can do besides wait for bettee optimisation
That'd be something you would want to @ Tech Support, or PM Punchpacket about
For all of what I've stated or the terrain loading?
Map, fps and sound.
Yes
Ah alright, thanks^^
my stegos stuck between a rock and tree, anything i can do?
QA
i think im small enough to where a carno can ram me out but i cant find a carno who will help
IM OUT XD
Why can I not see any other server except EU
logged in on my Ten and everything is yellow like i got sick?
were is eu 3?
been floating for like 10 minutes. I joined the server and chose croccy and it's just been like this
Guys why cant i click on character on evrima?
Press insert instead, the button is disabled on the escape menu for some reason
@oak dirge Does the file not appear for you? or does it prevent you from deleting it?
Are you able to take a screenshot to show me?
Press the Windows key, type %localappdata% and press enter
Should take you straight to the folder it's in
Its dutch btw netherlands
That's alright, let me look into that a bit more
Oh, I see, you need to close the game first. That folder holds all of your settings including your graphics and controls, it's usually the go-to fix for any control issues since it complete resets the game to default
You will have to redo any graphics changes, though
You should be able to relaunch the Isle and change your settings back, hopefully the chat will work. If not, ping @.Tech Support, since I'm not aware of any other fixes for chat not opening
okay thx bro i have some more quetions
how to Roll in Dirt, How to invite somone to the tribe And how to snuff i forget all
Are you in evrima or qa?
Rolling in dirt is done by holding E on muddy terrain, usually next to rivers. It's really shiny, you have to learn to spot it.
Inviting someone is done by holding 2 to send the invite, and them holding 2 to accept it.
Sniffing is done by holding Q, if you're an herbivore you need to be standing still.
And you grab corpses by holding G on the body, some might be too big to carry. If you want to grab a small chunk of meat, tap G. Hope that helps!
Will a GTX 970 run evrima smooth enough on medium settings?
Does your pc meet the minimum specs needed
I honestly doubt it, especially because of bad optimisation. I have a GTX 1050 and evrima is for now quite upsetting to play because of severe fps drops. Just after update 3 it was working very well though.
ah rip
Is NA down?
why is NA server black screen
Is anyone running windows 11 and trying to play the isle. Seems a stability issue or something game runs fine from what I can tell. Dunno if the lag and desync is the same as it was but seems pretty bad at times. But seems to be the only game I play where if I have a browser open let’s say watching twitch. Or have discord open watching a stream. And it lags that out and freezes that screen pretty much. Cpu usage at 32% ram at 24% Gpu around 80% which is normal. And about the same in most games. Cpu is ryzen 3800x Gpu 2070super and 32gb Corsair vengeance 3600 ram. And a 1tb sabrent rocket pcie 4.0 m.2. So in my mind it’s not the hardware. Either the games the issue or windows is. Didn’t have the issue on windows 10 but again I don’t have the issue with any orher game. Wondering if it’s an isolated case or have others experienced it.
Are All QA Servers Down?
how come safe logging and normal logging never work? whenever I log or safelog I log back on the next day and my dino is wiped
Getting black screen after joining eu1
That's because the server is broken. Everyone sees that
Na 1 gives blackscreen on loading, not sure what is happening, maybe thats why qa na1 is empty ?
Yea QA test servers are down lately for some reason, most of them give blackscreens in my experience
well that sucks, na1 does that but it seems people can play on eu2
eu1 does the same thing and now EU2 is down
are the servers down?
R.I.P. EU 2. he survived for 45minutes 😂 and then just died
So I’ve had this for a while now ever since I tried fixing something and after I reset the keybinds it just does this and I can’t move anywhere when doing so Ingame, is there a fix for this?? And this also applies to the normal EVRIMA branch and QA
So recently I’ve been experiencing crashes when I play the isle, and they’ve gotten worse. I just got on to play with my friend and it crashes and shuts down my whole computer when I’m not even in a server.
My computer hasn’t crashed on the isle before and I was in the same patch when it did crash.
After it crashed, I go back on and it says anti easy-cheat isn’t installed. Help me?
@admin im stuck in eu#3 can i get some help?
Please ping the Official Server Admin role in #evrima-eu with your in-game name and server to seek assistance
i can't solve it, can someone help me?
Do you also have this problem regarding black lines? Can I fix it?
oh nvm fixed my problems with evrima
I’m not sure if anyone else has experienced this or if it is a known issue but whenever I play Ptera in EVRIMA, I get the bleed healing symbol flash or pop up momentarily. I haven’t been hurt or wallowed and my food and water are good. It seems to happen only after I reach the juvenile stage and continues into adulthood.
It isn’t a huge issue of course but it’s kinda wacky and thought I’d bring it up!
is the QA branch evven playable every time i try to load into a server it just black screens
The servers are probably down.
No problem ^^
I've been getting it too, it doesn't actually do anything just pops up randomly
I’m experiencing the same thing but it says there are people playing on the server.
same probably people cooler than us homie
Any Utah packs on atm?
Try to submit a bug report in #🐞-evrima-bug-reports-🐞
This isn't the chat for that, try #isle-discussion or #evrima-na
this also happens to me and i have no clue why, maybe its just evrima and not just an issue with some people
anybody getting the black screen of death when they try to log onto the QA branch?
@prime moon @tribal lanceWhen you are encountering issues with the escape menu and/or inability to properly use keybinds/controls, try this:
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located. No adverse effects will take place by deleting this folder, it will reset your keybinds to the correct keys.
When you try to join a game? Or when you just try to start the game?
when I go to select the NA1 server
i hit connect, get that little loading screen, and then black
What's your build?
The, numbers in the main menu, bottom left
Oop bottom right sorry
meant right
Yeah version of your game
V:0.8.52.05
i’m getting some odd crashes in QA, any known causes?
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
Leaving this here for anyone on linux. This game is working on Proton-GE.
- The evrima version is buggy.
- Sometimes your dinos are gone if you log out, my workaround is i just press logout, your dino will be saved if you quit that way. (But you might be killed ingame, find a safe spot).
- Also if you die, you wont be able to choose a dino and spawn again, doing that will freeze the game in a loading screen. You need to restart the game completely to spawn again.
- Occassionaly you get huge fps drops.
- Evrima QA (A better experience if you manage to load in the server)
- I got a lot of black screens when choosing one of the official servers (Had to restart the game)
- The spawn bug is fixed (You do not need to restart the game after every death)
- Dino saves (Needs to be tested more)
Overall, i'd say this game is now playable on Linux
That's good to keep in mind, thank you. @molten parrot
Maybe an unofficial linux-troubleshooting channel?
If it becomes pertinent, I will. The amount of Linux issues I come across are negligible. In the future, if it becomes a widespread thing, then yes I will probably.
Evrima isn't finished but when it is it will show it's supported OS's on STeam
Alright 👍
Hi, im having issues loading Evrima (Easy anti cheat is not installed) I've tried to verify game files, re installed a few times, I also tried to manually install easy anti cheat in the Isle root folder but it doesn't load the program.. has anyone else had this issue? if so how did you fix?
Hey so is there a reason that I can’t see the NA server? I live in the UK.
seems like a very common issue with this game without a simple fix. Did everyone that had this issue just give up and get a refund?
if u have a black screen on a server everyone has lol
Guys i need help, i cant play the isle evrima
How do I purchase an adult Dail?
If you did in fact check all the pins and follow them correctly, aka, manually uninstall and reinstalling, not just through steam, verifying files through steam. Then its chalked up to being a known issue that will be fixed with later builds. Keep in mind Evrima is an experimental branch and has many disclaimers to not work 100% of the time.
so there's no fix for now?
Just for now. Possibly fixed in update 4
😆 ok
Hey! Im trying to fix the fatal error problem for 2 days now. It suddenly occurred after already 400 hours playing the isle, never had it that severe before.
I’m getting really frustrated. I came to the point where I think the isle just gave up on my computer (cause I also tried everything that is pinned regarding this issue) even reinstalled steam, I have no viruses on my computer, windows is updated and no problems with my GPU. Did this happen to anyone before? I don’t know what to do at this point 😦 btw, sorry for my English.
I'm on the QA Branch, and I can't see any servers showing up on my server list, even after hitting refresh. This has been happening for ~2 days.
So far, I've deleted the %localappdata% TheIsle folder and
I've reinstalled the game.
It works fine in the Legacy and Evrima branch, but the QA Branch shows no servers online.
verify your Game Files on steam
For the bug where you lose your dino, does it only apply for safelogging? I lost my full grown ptera and I didn't safelog but I logged off in a spot where virtually noone could find me
.
is it a known issue whenever you use E to eat you cant sniff, lay down, grab or even eat again after that? Happens as a stego for me all the time idk about others (QA)
I found a fix. You have to change the Server Browsing Ping from 5000 to 1000. To change it, navigate to Steam>Settings>In-Game>Server Browsing Ping.
Then, hit the "Hide Empty" and click refresh
evrima is unplayable on GFN rn
hey so I did that and reinstalled the game and it now gives me the error that anticheat is not installed
Verify files
yeah
i was about to type that
still get the black screen
When will QA servers get a fix?
I cannot join a server
nvm
Why are my dinos always deleting after I log out?
This is getting REALLY annoying, what's up with that?
where can i ask for help when i stuck?
You can ask in the server channels; #evrima-au #evrima-eu #evrima-na #evrima-sa. Choose the channel that matches the official server you're playing on, and read the pinned message for instructions on contacting an admin for assistance.
how do you invite people to a group? I tried to click the players tab but it doesn't work and idk how else to add a person to a group
Hold 2 when you're near someone of the same species. The player list is only available to admins
Thank you! I appreciate it.
hi everyone, sorry i will be annoying but i am one of those who got the "easy-anticheat" error. I come directly to ask for help here after installing and uninstalling the game and checking the game cache several times but nothing helps. if anyone knows a cure for my problem i would be very grateful !! (I have already read and watch the explanation on the discord but still nothing that I have not already tried)
try verfiy the game files
then re-open
done
i've done everything told already
Krow — 09/16/2021
For those who need to uninstall Easy Anti-Cheat due to issues with Evrima do the following:
Install, Uninstall, Or Repair Easy Anti-Cheat
The Easy Anti-Cheat service is typically installed automatically with each game, and uninstalled automatically when the last game using Easy Anti-Cheat is removed from your system.
You can also install the service manually. To do so navigate to the "EasyAntiCheat" folder inside of the game's installation folder and locate "EasyAntiCheat_Setup.exe". Launch it as administrator and choose 'Install'.
If your Easy Anti-Cheat installation becomes corrupted somehow, you can repair it by following the same steps and choosing 'Repair' at the end.
Easy Anti-Cheat service is uninstalled together with the game. You can also manually remove the service from the system by following the above steps and choosing 'Uninstall' at the end.
All of that?
tryed
yup pretty bad lol
Are you using geforce now?
not at first
Hell, I'm assuming you've read through the pinned messages too. I have no idea other than that.
i tryed but dont work too
yep i didn't find something working for me for now. just waiting, maybe some one can find the prob but i cant x)
a friend of mine is getting a black screen everytime they enter a server. The black screen never goes away. Do we have a fix for this?
combat is so useless in this becasue ofr the garbage latency between players
trying to defend myself against a Utah and I can't land a hit because zippy boy is just pinging all over the place
and when it feels like I do they do absolutely nothing and my stamina drain ungodly fast.
The servers could be down. That's usually the cause for that.
Okay, have him verify his files, if that doesn't work have him uninstall reinstall manually using the directions in the pins here, if that doesn't work have him update his GPU and Windows version.
Ok Krow thanks for your time
Yeah no problem, hopefully all the black screen issues we're seeing is fixed after Update 4
Can you have them submit a bug report in #🐞-evrima-bug-reports-🐞 as well?
yep 
ty ty
is there a fix for the screen freeze when the game starts
or am i the only one getting that issue
when exactly does the game freeze?
You might need to update your video drivers and/or try revalidating your game files.
Also, try not to Alt Tab when launching the game- this can cause issues. (especially if you're on fullscreen)
if nothing you've tried works, I'd suggest either ping or DM Tech Support
has anyone been able to fix the "Easy anti cheat not installed"
my drivers are updated in fact ive updated the drivers a week ago
i just start the game and seconds later it freezes i cant quit the game gotta stop its process in the task manager i tried the re-validating my files the first time it happened and redownloading the game as well werent alt-tabbing or tabbing out the game at all and it just stays frozen like that
do horned melons spawn ? or is it bugged
I've seen some near central
I fixed it by deleting the easy anti cheat folder in the isle directory, then verify game files
i actually got it working but thank you @wispy spade and @willow blaze :)
A group of friends and I (there were 4 of us) walked into a field and got a fatal error. We assumed the server crashed but this wasn't the case. Our other friends who were not walking in the same area never got the error and are playing on the server just fine. Our other friends are able to leave and re-enter the server just fine. But the four of us who got the fatal error in the paddock can not enter the server, getting a continual fatal error when we try log in. I've deleted my local save, verified the integrity of game files. I am still unable to enter the server (NA2)
can you share how plss 🙏
Why is it when you log in to a server you have to start over again? yesterday i was carno at 50% growth and now i had to start all over again
is it possible to get unstuck by an admin
no
in QA, no, in base-Evrima yes
Why is it when you log in to a server you have to start over again? yesterday i was carno at 50% growth and now i had to start all over again
Common issue. Do not safe log, there is a bug on Evrima where your dinosaur will not save. This has already been fixed on the QA side.
@umbral wasp what should i do then?
This is completely random but some people have said that they lose their dino less often when they don't safe log.
oh so i should just log out?
Yeah don't safe log.
ok alright thanks for the help
Sure. Just know this isn't a complete work around, it can still happen. Like I said, the bug is already fixed on the QA side.
what is the QA side?
There's different branches in the game, there's legacy, there's Evrima, and there's QA Mechanics test. The most recent build is the QA mechanics test.
are eu servers down?
re posting my probleme : "EAC not installed". i've done everything told on the discord :/ someone know what can i do pls ? 🙏
How tf do I fish as a ptera did it change or is my game broken?
Can you DM Punchpacket? He may have a fix
Or just read pins
If you are getting an "Anti-cheat" error with Geforce Now, and are unable to open The Isle Evrima due to issues with Geforce Now, try the following.
- Open The Isle and then close it.
- There should be a little green cube icon, keep that open and start installing EVRIMA.
- When the installation finishes, enter Steam's Big Picture mode and open The Isle from there.
@visual pilot honestly all i had to do was verify the game files but i didnt know how to do that at first
when I try to update to quality assurance branch, it says "app configuration unavailable" how do I fix this?
can you give me the download link vcruntime pls
can someone pls help me na4 is the only official server i can see
Are fish no longer a thing? Can’t seem to find any as a bird.
Check pins
Check pins, "Hide empty" and refresh
thank you
did all the dinos from eu3 get deleted? i spent 5 hours like 2 days ago growing a croc and is it gone somehow i safe logged i didnt die but it wants me to pick a dino
I just safe logged a few hours ago and came back just now to find my dino deleted and I have to start over. Can someone help me find my to the correct help?
It's a bug on the current evrima branch, there's nothing that can be done
Thank you Super for the response. The admin won't give a free grow?
No, they wont.
Thank you.
Do stay away from Evrima currently.
You'll just lose your playables
Hello, it's hard to get a clear answer on the discord. Is there an actual stuck assistance on the official servers?
same for me !? stuck on the "EAC not installed" after doing everything told on the discord --'
one day we'll get a reply... one day :,)
maybe ! dream, sweat dream x')
Are other people also getting lag spikes and falling as a ptera? It’s killed me twice now
on the QA no, but on the Normal Evrima yes, they not available in 24/7 so you will need to wait and use tag to ping an official server admin
Is the Character option in the pause menu soposto be greyed out?
More so a question with my server particularly, but I have noticed that there have been absolutely no schooling fish spawning. I’ve flown up and down all of the rivers and ponds, nothing. Is it possible I disabled it somehow? It was working the first day the server was up but after that, there have been none. The server restarts on its own every day and I have manually restarted the server, as well as fully shut it down and turned it back on to see if that did anything. It’s been like two weeks and still haven’t seen any schooling fish. I have tried wiping AI, toggling it on and off, every other AI spawns but the schooling fish.
Is there anything I can do to fix this or? Maybe the schooling fish have requirements that need to be met before spawning?
Hello there, as you can see I am having a bit of an issue with my stegosaurus' eyes, can anyone help me with it? What am I suppose to do?
thank you, I've done so on Evirma a few times now but have never gotten a reply or help so I was questionable 
difference betweeen quality assurance ? and the Public branch ?
on quality branch i can only find eu 2 and eu 3 and some times i cant join .. it shows 2/100 player but cant join in ...
it shows a black screen and doesnt load at all
can i have some help when i load into a game i get a black screen ive looked on the sheet and did the windowed mode on the start up and it still doesnt work
same for everyone
when are they going to fix this? they keep updating but aren't fixing game breaking bugs and then don't even tell you how to fix it.
Does anyone know why I'm getting a fatal error when I join a server?
I'm doing what the pins are saying, but in the meantime does anyone know why this happens
if this is in QA, you can't do much.
I'd suggest make a #🐞-evrima-bug-reports-🐞 and be on your way.
so does not safe logging actually prevent the wipe bug? and how long does ur dino stay after quitting that way
what is the policy on being stuck?
Which branch of the game are you on? QA or Evrima?
NA 2 QA
You'll most likely have to die to get unstuck or try relogging. Admins don't have powers on QA to get you unstuck.
Understandable :), its the hole that would lead to croc cave on evrima, on QA its just a hole that you cant escape even as utah
Sorry that you are stuck though, wish I could be more help to you
dont fret it happens ^-^
if the QA , they can't unstuck etc they have no power on the mechanics test servers , also they can't restart them manually
i mean like the normal evrima, all the na servers are not there
Photos for Evrima bug report, my dino resets after safe-logging.
hopefully they will help you once... but no much server admin answer fast , it can take some days too
Don't tag server admins for that, as this channel describes up above ^ tag tech support. If you cannot see servers, chances are you need to tick "Hide empty" and refresh the list.
My game is crashing when im trying to join on eu3 on qa
Eh well so I cant join any servers rn and everytime I click on one so it loads the information, it kinda just disappears till I scan for new frequencies again
why is EU 2 still having the black screen issue
is QA optimised? , there have been random areas where i get lag spikes and has been occurring for a few days. Idk if its the servers but ik for sure its nothing to do with my pc components
right now i cant get into the server so i dont recomend doing it now because having to download it and then having to go back and download back to evr
im already on it rn
you can get in a server?
just keep refreshing
it black screened me and i only saw one on the QA
im on eu3
oh i was talking about the QA server not working now
im on QA eu3
thanks il just keep trying to refresh untill i see other servers than the broken one
eu2 the only one down i think
wish there was a channel for QA Troubleshooting
yeah
damit... saw the player count was higher on the one that was messed up and thought it would work... nope lol
is there a way to keep both beta's downloaded so you dont have to download to go back and forth?
nope
i think there is a way to do it but wont allow you to download/update the versions
im guessing EU2 and NA1 are having special tests or locked because the numbers go up and down from 2 - 6
or those are the people trying to get in and are on black screen
now i see duplicates of the servers
Still getting error code 258 on evrima. I can only play on legacy is I try playing on evrima it gives me a error code
all QA servers are sleeping now 🙂 good night
pretty mutch... EU3 was there and full then died. and now we got NA1 EU3 and the new arival of AU1 and none work. Funny watching the others spike up in numbers as people tried to get into them
So.. i assume that i just have to wait for the servers to be reset??
Yes, when servers are down wait for restart. QA servers go down often.
Please keep the "servers down" chatter here to a minimum. There's really no reason for it, QA servers will go down often, if they're official servers you can ask about it in #isle-discussion
There's a pin for that, please check it out
Ok
the QA servers only have like 5 people in them and when i try to join my screen just goes black
where the player population is LOW and you get black screen , don't join those servers they are actually dead and thats why giving error (as black screens)
gl
evrima eu 3 carnos at center using foliage exploit
was afk in bush for 5 mins as teno! and he charges right into me and kill me,he couldnt sniff me nor see me
uhng
I’ll try that, thank you
i had no much lag but being Pteranodon can be risky lol
I'm having a problem my isle says i don't have easy anti-cheat installed and i don't know what to do, can anyone help?
How do I get the Coconuts down the tree? I keep head butting it but nothing happens, I’m 37% peachy btw..
read pins
uhhh i don't think i can find it in there
verify game files
ram the tree hold the Right mouse button
thank you sir or ma'am
can confirm not safelogging still wipes ur dino
im playing the assurance branch ... it looks like 1 server keeps bugging and glitching out
only a 1 100 player server is active at a time
im like if this shit aint working , ill go grab back evrima
i down evrima
no servers are being found
well :d you basicly pay for a game
you cannot play
because you cant maintain server stability
CMG :d im looking at ur bullshit ... you should just logout and never login again lol
just play legacy
or just be patient and wait for the servers to be back up, if you are playing QA
plus there are more than 1 server up, like EU3 and AU1
so im on quality assurance and their is one server with no people
and with evirma their is no offical servers and only one server with people
cant even play the god damn game
wont even let me in the server
just black screen
have you tried joining eu3 or au1?
they are up
check hide empty
ill try
thanks
np
it worked
#🔧-evrima-troubleshooting-🔧 message
try this
but i did toggle with settings and it got me into a low populated .
australian server
but yeah ... now i cant find it anymore
... thats GG spending an hour on this
ohh lets go 🙂 its beta
you knew what you got urself into
fuck this game
goodbye

they lose so many players just because of this
unbelievable
at least we can play the new call of duty
🙂
hey !! i find something that might work for you too !! just copy your "the isle"( legacy ) folder in your directory file ( Program Files (x86)\Steam\steamapps\common ) and then dl evrima again
wtf is the problem 
you are playing on a QA assurance branch.
Alongside a game in early access.
Play something else while the game is being developed
Here we go again
Same error
If it doesnt work, is there any other way?
what your pc specs? the Evrima want much more resources from your PC , try out the geforce now for example to solve this and i can help to GET in because there is a little trick or let's say glitch
perma 60 fps or +
Anyone having the following issue and already tried to manually uninstall and reinstall needs to upgrade from Windows 7. It is believed that this OS causes the issue to occur. Windows 7 is no longer supported by Microsoft anyways and it is an OLD Operating System. Also I have found that many people that run windows 10 that have this issue are using below the recommended GPU for The Isle Evrima. Please upgrade your system before posting here. Our answer to any issue you have if it is below recommended will end up being "Upgrade your system" . You may have an unstable version of Windows as well. If it's not a GPU under our recommended minimum specs. Try reinstalling Windows if that's the case.
pc specs?
yes CPU/ram/VGA etc
GPU, screen res
hehe when the English fail
i almost forgot this GPU word
idk, where I can see it?
hi my my friend is having easy anti cheat
did they try to verify files?
yes
I am on the quality assurance branch, played on Mechanic Test - EU 3. It seems like my deino is trapped in a permanent state of "Fatal error". Whenever I enter the server, its all I get, as soon as I am in. What to do? : s
For anyone encountering fatal errors leading to crashes You will have to manually uninstall “The Isle” from Steam. This issue is typically caused when someone switches from the Legacy to the EVRIMA branch.
Open “Steam”
Right Click The Isle
Select Properties > Local Files > Browse Local Files
Delete everything inside of The Isle’s folder.
Then
-
Press Windows key.
-
Type "Run" to launch Run program.
-
Type in "%localappdata% and click 'Ok'.
-
Search for TheIsle folder.
-
Delete the TheIsle folder once it has been located.
I did just as you described, did not work. I haven't played Legacy either so I think its something else : /
whenever i click a server to play on on the QA branch it just brings me to a perma black screen. any fixes?
it should be a server error , i would say try any other server while , and after the restart of the servers go EU 3 again
How to fix Fatal error: [File:Unknown] [Line: 149]
(1) Right click on the Isle in your steam games list, and click on "Properties"
(2) Click on the tab labeled local files, then click on "BROWSE LOCAL FILES"
(3) This will take you to the game's directory, delete everything in this folder
(4) After deleting, go back to the properties menu and click on "VERIFY INTEGRITY OF GAME FILES"
(5) This will retrieve all of the deleted game files, and reinstall. When you relaunch the game, you should be able to join a server without issue
it MAY help not sure anyway
I will try
i tried to tag you DIego not that guy sorry
when i log into an evrima server (QA branch) its just a black screen? never goes away
The game is crashing no fatal error just crash
Uhm guys. My evrima wont go passed the loadieng sequences thing. Already reinstalled anticheat etc
Anyone else not able to see another sever ?
I'm having the same problem, I have to force close out of the game to exit
I believe the QA servers are still down. Could explain the issue.
https://i.gyazo.com/7e327da71ce12dfc3921cd66427f7521.jpg does anyone know why my deino eyes are like this and how to fix it?
??
its been happening for so long now
can anyon help i am stuck as a deino on EU3 in quality assurance
How do group invites work?
2 call the other person to invite to your group
hold 2 call to accept invite
hold 3 call is to decline the invite
@austere crescent heres what youre looking for
how do you download the anti cheat for the game? im stuck on the launcher and the launcher keeps telling me 'failed to launch due to it not being downloaded'
I'm getting a black screen after I join a server. Any ideas?
(It's on quality assurance branch)
I'm also having issues joining servers. I just downloaded the Evrima part (I am new to the game since I haven't been able to play since I bought the game in around August 9th about 2 years ago, I think.) When I try to play and get onto a server it just shows the sky before bringing me back to the menu.. Idk what to do. Tried for the past 30 minutes now with no luck.
did the eu #3 server just go down
cuz my dein was underwater and if it dies im gonna cry
same
worked fine yesterday
can we ping someone when server is down for more then 30mins? something broke i guess
e3*
is eu3 down right now?
lol this is bs na 3 has been done for almost a month now so i finally go over to eu 3 to grow another last night and now eu 3 has been down for several hours wtf
So why does my food, stam and water bar turn yellow. And have blocks almost half of the food and health bar? This happens everytime you guys do resets/server crashes
<@&505047238674874368>
Like is it meant to be like that
I also lose food and water like super fast
Like cmon.
everytime i try to click to join a server they disappear from the list or move to the top
Kinda wish they responded fast though
Its meant to be the throw up thing which also happens if you leave without safe logging and when the servers crash you dont have the option of safe logging so there ya go


ahhhhhhh