#๐ง-evrima-troubleshooting-๐ง
1 messages ยท Page 245 of 1
or spam connect. correct
so you dont have to refresh i can just spam connect
so I've heard, but I usually refresh until I see 99/100
what do i do when my game gets stuck on connecting to server and never connects
steam > the isle > right click > properties > launch options > remove them > load the isle
yeah
hey team Im having and issue where If I change settings on restart it reverts the settings to what I had before, anyone know how to fix this?
guys, anyone know how to fix the replay always show availble in 30 mins?
Is there no more queueing for servers?
no
can someone help me? ive already ran through hurdle after hurdle getting this far regarding things like the "anti cheat" not installing properly as well as getting the right beta installed. i am not particularly tech savvy and i dont know where to go from here. I am have installed the game on steam with the beta "evrima". i got the anti cheat installed by installing "vr chat" and loading that up. now when i launch the game, as its initiallizing it tells me that my system does not support directx 12. i dont understand exactly what it is saying but i have checked what the specs of my laptop are and i believe that they are sufficient enough to run the game. im under the impression that the game is refusing to use the integrated graphics card for some reason, but again to clarify i could be so wrong. please help me if you are able?
Guys, help me pls. I can't join any servers after last update. Just an endless download. I have already reinstalled the game, restarted the PC, turned on the vpn, but it still does not load. Does anyone know how to fix this?
So has anyone experienced the issue where you login to a server with, lets say your prime elder or even your 50% subadult, and once you connect, you're met with the character select screen? (It happened to me after I crashed and relogged back in, my rex was safely disconnected during the crash since my bf saw my rex disappear. I also cannot make a bug report on this because I have no proof of it happening)
guys is the server US 6 bugged? its been on 110 people for hours now after i got lagged out of it
Tysm guys installing vr chat helped ! Cheers!
does anyone know why im getting this error when trying to connect to a server
i know
cloudflare WARP helped me
what is that?
well google it
google it too
unofficial server?
both official and unofficial
it was just fine few days ago
now not working again
there are some official and unofficial servers that are having issues - if this is a consistent issue across all servers, post again
I don't have a list but have connected to US1 , 2, 8, and 9 without issue.
may need to update drivers
can try refreshing netcache as well
open cmd
command:
ipconfig /flushdns
just try WARP, it will 100% help
it doesnt work
are you from russia by any chance
yes
If I try to join any server it stays in the connecting to server screen
use zapret before you install WARP then
still not working
try another
1st general worked for me
Could try my suggestions but๐คทโโ๏ธ
i tried it in first place long time ago
it didnt do anything
Ok
the probem is in country. Russia banned cloudflare and amazon servers, thats why she cant connect
try to delete warp, connect to vpn and then install warp again
i was using vpn this whole time while installing warp
ok, i dont know what to do now xd
underwater is all like grey and blue for me i cant see anything even with night vision, is that just the new update??
did you ever fix that?>
anyone know why this might be? unnofficials work, drivers are updated, config folder reset, i am in the US
Just got this too. (playing on Nobara)
after the update many people are having this issue, its a bug that hasnt been fixed yet
I really wanna play cant I do anything D:
same, i havnt been able to play at all since the update due to that bug, just gotta wait for it to be fixed sadly D;
yeah it was in HT 2
wonderful
average unreliable isle update
it was working the night before when the update first came out i grew an allo but i just stopped suddenly ๐
Hello, my friend has a problem: he can't launch the game on Evrim, and it says the Easy anti-cheat error. He's at a computer club. Yesterday everything was fine, but today he's having this problem. We've tried reinstalling, checking files, and replacing files from working versions, but nothing. Is there a solution that will allow him to play?
After yesterdayโs fix, there appears to be a serious issue. While reviewing the error logs, I noticed a major problem within the Niagara effects that eventually occurs on every server I have been on so far.
hello has anybody found a unofficial server they can play my game just says connecting to servers
A friend of mine is also having the same issue as above. Hes tried clearing app data, verifying game files and even uninstalling and reinstalling but he is still getting an infinite 'Connecting to the server' screen this is both on officials and unofficals. Has anyone been able to fix this issue? They're playing in AUS.
hello anybody having problems with the isle try this go on the isle right click go on properties then general on the launch options delete your code and paste this code -d3d12
ive followed about every instruction i could find before posting into the chat im just clueless on how to fix this fatal error message on evrima ๐ญ
What exact GPU are you using?
urrrhh
im technologically challenged so im hoping this is the information youre looking for
pfffhshh yes its bc my gpu is integrated mane
kicks rock
Have they fixed the fatal error problem on the game ?
The fix I've found to the fatal error is verifying your game files on steam
I can't connect to the server, it says Data acquisition failed, what's happening?
Hi, guys, how the server going after the last patch about fixing crash, my server still crash sometimes
Anyone experiencing random game crashes?
Yes its because its integrated, wont work with UE5 sorry
Fatal errors could be anything really, did you ever get a specific error message? maybe start by Verifying the game in Steam
its not a bug it means the server is full. wait till 99/100 then try again
without knowing the reason, start by updating your GPU Driver and Windows 11 to their latest version.. Verifying the game in Steam, also Delete the game Config folder to reset all settings (see how in pinned messages at the top).. also turn OFF Foliage Physics in settings as well as Lumen, may help
Verifying the game files can help, probably the first thing to try
It has worked every time for me
It works for most crash ish issues
Hello, when i try to open the isle, its keep saying easy anti cheat is not installed
Can a rtx 3060 graphics card run the new update of evrima?
There is still a problem with textures after the update. I've already cleaned the configs and reset the graphics settings, but it didn't work ๐ sry for bothering a second time with the same problem
Hello, why is it connecting me to a server for so long? I once waited more than 30 min. After the last update I cant log to servers cuz of that.
Yes with the latest Drivers and appropriate settings
Try updating your GPU Driver and clearing Steam Download Cache
can someone maybe give a hint i play on Bazzite EAC works and everything but after 5 or even 30min i get lag spike to like 500 and fps goes 0 :/ i run it on a 7900xtx
In Steam download and run VRChat once, then close it, itโs free, seems to install EAC for you as strange as that sounds
Check you have Foliage Physics turned OFF, also turning off Lumen can helpโฆ Delete the Config Folder resets all settings, can improve performance after an update ( see how in pinned messages at the top)
ok lumen is off i have to search for the config folder ^^
Donโt forget foliage, turn that off
for that i have to search for the config folder right ingame i dont have the setting for that ^^
See pinned messages at the top, it explains how
under windows yes xD but i play on bazzite aka linux ^^
Ok, yeah you have to find the isle folder, then in the save folder you will see Config, delete it
i found it but i think to deaktivate dlss and activate fsr was not the best idea xD
bro idk what is going on with this new update but somehow i get 550 ping in eu server when i live in Amsterdam on the main menu it says 19 ping and then when i join it starts at 50 ping then instantly goes to 550 ping and 1 fps never had this problem until now idk what to do to i even put all my settings on low and it still does the same thing
3080 Ryzen 9 3900X and 64 Gigs of Ram
have the same problem but i play with linux idk if its on my end or the isle ^^ sometimes i can play 5min or 30min without any problem
Thx, ill try!
Thank you bro! really worked, and can i ask, i dont have that powerful pc, rtx 3050 etc, do you think i will run it after the update?
This is a common bug, many people are experiencing this it is yet to be fixed
@glacial matrix hey its me again. Wonder if tech support even exists because no one have contacted me yet
Should do, but update itโs driver, also your settings may have to be set to medium 1080p, but with foliage physics and lumen turned off, would not hurt to delete the games config folder to reset all settings ( see how in pinned messages at top)
I think for some itโs simply a full server
I joined half empty ones and it has never loaded
Ive tested it a few times and alot of people are having the same issue but yeah it does depend if your are joining a full server or not
Have you tried this โ-
Flush dns in your network
Type cmd in windows search > open the Command Prompt as an Administrator, copy and past this > ipconfig /flushdns > hit enter, let it run, then close the command box > try the isle
I turnerd almost all setting to medium, only view distance far, turned lumen off and balanced dlss settings and i got 60-70 fps, but sometimes i get fps drops
fps drops are mostly normal in this game, a lot of areas suck fps
double-check if you have foliage physics enabled, it's not good for fps too
are the servers offline?
restart
does it normally take this long
what restart? Server restart or what?
all servers are offline right now right?
only officials
because it dosent load unofficial neither for me?
same
perhaps they all fell then
probably
same for me do someone know how to fix it
Have the same issue, normally restarting the game a few times works around but idk anymore
anyway to fix this? official network status: Error my friend is haning a problem
They are saying in #isle-discussion that it will work for everyone in a bit
Since everyone has this issue right now the move is prob to wait a bit
they are prob doing secret server maintenance
idk
ye
what will work???
to wait 10-40min and see if it works
if you left you cant get on anymore, try restarting the game but i think u gota wait
It's EOS who's down again
Guys the servers are down u are not the problem, calm down
hey, im new here. Is this the section where i could get help if i got stuck ingame?
oh wow it worked
i think /stuck might have been a relic from legacy
are the servers down again?
you saved my 54% grown rex, thank you
it dosent connect but it shows up
restart your pc if it dosent work
retsrat
๐
I would just recommend to restart if its aint working rn for you.
we just gotta wait
its not him specifically its not working for, the servers are just down
Servers are still down
Yeah i know
Not for evryone its down
.
Maybe its eu and US servers that are down only
Just wait guys it will be on soon
EU are down
try now, it seems to be working
my website still says theyre down bujt i will try
yeah the
damn
Glad it's not just me can't even scan for unofficials
not up
yep
cant play nothing rn, not the isle or r6 their servers are down too
every game apparently started using epic games servers for some reason
the chinese are taking over
prob because they dont cost much
real
Oh not again
so every time I open the isle, it stays open for about 2 minutes and then the anti cheat software says "security violation detected" and closes the game. I've tried literally every single method to fix it and nothing is working. Does anyone know if this is an issue on their end or??
yup


Reinstall eac
and close any other games that use it
the install EXE is in the isles folder
Hello, can anyone help me please? I tried opening the game but it wont let me and instead some error message appears
Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL
0x00007ff7c4d7288b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d7d0da TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d47f3b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d4c69c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d54fcf TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c313a727 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c313a4c9 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff81a70e8d7 KERNEL32.DLL!UnknownFunction []
Crash in runnable thread RHISubmissionThread
This is the error, idk why it's shared like this instead of as a screenshot
I already deleted and reinstalled the game
did you
Damn thatโs unlucky
You canโt play on that pc anymore
okay ill try again i might've uninstalled the wrong thing last time
๐
Why not?
Im trolling
This guy ๐
Idek what that is
._.
sylver
got server list error aswell what can i do ?
delete the game and delete the log folders in app data
karlos thats not on your end the Epic servers are down
We can wait, epic is having a fit
Alright, i will do that, thank you!
might be ur BIOS or try reinstalling AC
well i lost my prime rex cuz of that error
AppData\Local\TheIsle
same but a prime deino
You get the fatal error crash?
ye and then cera bite me to death probly
It's been poppin for peeps randomly, not sure of the cause, i feel like it's the most recent update causing issues, i was flying my ptera over a lake, so idk how that ended
sylver btw deleting the local appdata folder resets your settings and deletes your saved skins, but rather that than not being able to paly
anything new about servers not showing with error message in top left?
servers are diwb
the isle has had the fatal error ever since evrima came out..
down
Oh its been around that long? Just recently started getting it
yeah
Feelsbadman
always ruining gameplays
funny 12 hours dona by one fatal error by game and its over
are the servers still down
yes
yeah
The skins are the least of my worries, i just want to be able to play ๐ญ
Admins back at it again Hitting us with a fatal attack
it flagged you as likely spammer lol
?
I tried the Appdata/Local/TheIsle and my pc cant find it, it even has the message of "make sure you typed it correctly" and all
servers are not showing up. it says at the top left offical network error instead of online???
Epic systems are having a fit
gotcha thanks
so we have to wait for the servers go up
Aye, hopfully its not as long as steam the other day
yeah
when the server starting down?
Could you help me, is it normal that the game doesn't close? on steam
no, ive had this issue sometimes and all i can do is restart the pc lol
no
nah, just restarting ur pc
go taskmanager and close the ghame
doesnt close lmao
in taskmanager
my friend has rebooted and his game is still open.
huh
still doesnt
only cure for that is restarting
still waiting the server poppin up on my screen
are the servers up yet??
same
Close Steam completely through the task maneger. That will fix it. No need to thank me.)
check the chat ^
i see others are having issues with servers as well, glad its not just me
that did i say and didnt work you genie
Yeeeee epiiicccc being super epic rn
network status online a while ago but cant find any server ๐
same
this happens several times a year with epic servers
welp back to war thunder for a bit i guess
steam
and steam
When searching in Task manager not all of Steam closes you need to search for and find the roots of steam32
When will the servers start working?
does anyone know for how long the server are usaly down if they are?
what's happenning with the server restart ?
ah nice ๐ถ
are they gonna fix the server problem??
Me being a new player with about 100hrs, I'm assuming this is common with the isle? The past 2 weeks have been fun and extremely annoying with the server issues. I know the holidays was a special situation but are server issues always an issue with this game?
Ehn, seasonal
never experiecned this before, i have 428.8 hours
Okay I hope so because im addicted lol
I have 1100 hours and its always down on my days off haha
seems like servers are back up
Yeah my birthday was xmas eve and was asked by the wife what I want to do for my birthday and I said I wanted to play the isle for awhile before the chaos of the holidays and I get on and boom the servers were down lol I finally get on today after the holdiays still down LMAO
Are they?
nah
i can se the server but im not able to connect
nop
I joined succesfully so it should be, just refresh and you should be fine
Alr ty
seems like the same bug it was last time.
servers seem to be up for me
its up, but u cant connect
Does anyone know how to fix this?
nvm they aint up for me
depends how it happened
are server restarts still scduled for 11 am est still?
wtf is goin on?
go into to steam and verfiy installed files
Every day, this kind of crap xd
I wish there was a way to direct connect to my own server when stuff like this pops off
I already refreshing and verifying files an 1hr ago it still searching for server and sometimes network errors. Is this normal? btw Im new to this game. hehe'
WHERE IS MY REX
is severs down again
allo is gone too
servers down?
yup
GGs , imagine first fixing things to get stable overall instead of dropping semi good content
It's epic online service not the isle
it's not the isle itself. I believe its their server host
There back!
my game can't find any frequencies
Anyone experiencing trouble to connect to unofficial servers ? It's loading but I can't enter, and then I get the server list reappear
you guys getting servers?
steam is down i think. happend a day ago, only time can fix it
After some refresh yes, but right now, no I don't, but I have friends on the discord playing normally
it works
it works for me too
I am in
haha
meh, it didn`t work for me....
So its normal not to be able to join the servers rn?
The system that the Isle's server browser relies on is experiencing issues. Joining servers may be difficult or impossible until Epic is able to fix the problem https://status.epicgames.com/
servers are back up?
for me neither
Ye
no
US?
Im in eu4
copy
mine is back up
the isle is working rn?
it still doesnt work love it
im in
bruh
works for some i guess
dosent work for me
same thing for me
Yup same here
i dont find the servers
i dont think ur be able to join a server
how do u have it white
nice game
how is ur white
ui color bro button
its working but i cant join a server
what button
you can change in main menu on the right bottom
right side check when
thx
is someone on EU1?
holy cool
np โค๏ธ
UI COLOR
.
Im in eu4
start guys
bro the lighting sound is so freekin loud!
same thing
you just cant join
most likely full server, try to refresh, queues are broken
The old menu was ways better
i got in, seems like a 50/50 if yours decides to work
its not full
186/400
how mine just loads
it think its like a 10% chance it works
hahahah maybe
how comes you guys can join and i cant even see the list anymore?
Yall able to get the servers list up? In the top left it says "Official network status: Error"
it was the same by me
just wait and hope
Am i the only one?
same here
yes but now it works
The system that the Isle's server browser relies on is experiencing issues. Joining servers may be difficult or impossible until Epic is able to fix the problem https://status.epicgames.com/
Welcome to Epic Games Public's home for real-time and historical data on system performance.
i can "Join" servers but when im loading nothing is happening
oh ok nice u found it
oh what?
That expรถains it
im in now
if u cant see ur dino. this is not a problem u can join anyway
man ive been trying to play all weekend and literally every time I try the servers are down or the server selection screen is messed up. Is it always this unstable?
No, unfortunately the new patch came at a time when a lot of major services have been going down/having issues/getting DDOSed
Earlier Steam servers were down, now it's Epic's systems
im on steam though
The server browser uses Epic Online Services (EOS) to function
ah thanks, didnt know that
big L
first steam now epic
ugh
does anyone know how to fix this???
lol i was just checking out your vid "Easy Anti Cheat not installed in The Isle: How to fix"
did it fix
i fur easy anticheat isnt working u can download it from the games files
na i dont have problems with it. i was just watching your vids and then this vid to help out Bander
doesn't work for 90% of the people
same , what can i do to fix it ???
Welcome to Epic Games Public's home for real-time and historical data on system performance.
that's cute.
you can drag the same file from other anticheat games as well
its a modified one
but for less manual work, just install VRchat
xdddd
Question(s). At entry the game will halt n refuse to load or if not opening at all, giving Easy Anticheat errors ( "game security violation," 00000029) that won't resolve with restarts or redownloads/driver updates, to "Maximum simultaneous game instances getting reached" + showing up occasionally in Steam as well as in Discord as running without being in the Task Manager or :/ Online solutions haven't helped yet and not sure what else to try
my goat โค๏ธโ๐ฉน ty man ive deadass been struggling for a whole day now ๐ญ
all good
soo officals are down?
Welcome to Epic Games Public's home for real-time and historical data on system performance.
Does this mean yes because it says all things are operational yet no offical servers show up.
I don't think this says it's operational
It does not say all things are operational
ah i scrolled past one thing mb, and the screenshot was from the 26th of december, yesterday everything was fine.
it wasn't completely fine but yeah mostly fine
we had steam down for several hours this week
now it's epic
ok ty for the clear answer
all good
how you fix it?
nvm i just fix it lol
You have an integrated GPU and not a dedicated GPU - a dedicated GPU is required to launch the game. Unfortunately, your PC cannot launch the game unless you get a dedicated GPU
Then how i was able to play the game before-?
It was on an older engine version than now
The game used to not require a dedicated GPU.
Hey just seeing this. Perhaps they don't ๐ you're still having the same issue today - infinite 'connecting to server'?
Send a screenshot of this, please:
Servers on again?
sometimes
Did all what u said, but problem stayed again ๐ i don't know what the problem is, considering that the system components are suitable for the game.
whats the new update about.
Is there a way to fix this for unofficial server or is it still just a bug?
not only are servers down i got in and they are desynced
Add allo and rex + small changes map
cause my friend and me are on us 2 it's raining in same spot near water and his is clear. and standing next to eachother we are invisable
yes i know but i mean the next one
Maybe for servers and for problems with connecting
Legacy I can play without the fatal error
@drowsy quarry there's a player with the infinite connection issue and has done all the usual things - and tips?
what's the usual things
Have had them check for launch options, update drivers, clear DNS, remove config folder, verify game files, uninstall/reinstall
can join unofficials?
Infinite connection no matter the server - I asked them to try multiple different ones
i have this issue for days, since the Rex update. Any tips with that?
download HT and come back
launch it
Didn't have them try that ty
but i cant still join servers
nice fix
I still get Fatal Error
this update is very unstable, it's rare to actually play without issues right now
have you tried unofficial servers?
yes
welcome to the isle
might be better to try it later, as epic seems to be having some issues
@obtuse glacier do you have hordetesting downloaded?
Blue you can try sending me your crash log but I'll admit I'm not an expert at going through them
are the servers still down?
Does anyone know if the last evrima update changes something with virtual machine? I'm playing on one and had no issue with launching the live build or hordtest. But since the hordtest went live i got this error when launching the game through Steam :
for now virtual machines are not working
well i got my own Unofficial Server and im trying to play on it. but this is what im gettin for days now. Officials work, with crashes of course but barely any unofficials.
os anyone playing bary or human?
or doing rex vs trike spar fight
what server/s are you trying to connect to?
my game keeps crashing when i get to creature select any fix?
Eu Guardians of the Forest
Have you tried any other server/s?
how can I fix this?
I alr tried re downloading it
yeah I can ignore it but idk what does it do in the gameplay
that particular server has issues loading certain models so it is crashing on you. others should work. try an official server to be sure
epic still dying
unofficials down for anyone else?
okay thanks for the info, do u know if it comes from epic issues or is it an isle issue?
No, no one was able to join the Server
so far no Fatal error on offical
wish I had asked yesterday - you should be fine
if noone was able to join the server, not even you, then the server is broken
but i get the same thing when i try to join any other unofficial Server
it's a bad time to keep trying since epic is having issues
you can wait a bit for it to settle down and try downloading Hordetest
launch it and come back
Anyone knows why i dont see unofficial servers?
Alr ima try that Later, because for now its been days of just waiting for a new patch to maybe fix this. thers not much i can do.
my friend is trying to host a server but it keeps saying tata auqisition failed? how can we fix it
rex is like 8h to 12h
deino about 6 to 8, trike 6 to 8 too
and the others are easier, most of them stay at 2h to 3h growth
Allosaurus
2 to 3
all good
I dont understand this
isn't there supposed to be queue system? cant get in any on the EU servers
just get data acquisition failed
why is there no queue for servers anymore?
circles are patrol zone, feet is migration zone
Okay
queue is broken
@glacial matrix I bought the isle again on a new acc and now evrima works there.
and servers showing over 100 i dont get it
maybe you really were shadow banned
cant see my dino in the creation screen?
click back and go back to dino
for some reason it shows your last death location sometimes
that is very weird!
sometimes when it gets to 99/100 and multiple people try to join, it lets multiples in so the number goes above 100.
ahhh got ya it got so close for me to join 102 then jumped back to 115 they need fix the queue system soon i just wanted to play a bit.
spam refresh
normaly you just need to restart you PC
it shouldnt happen again right?
I miss playing with others and have Global chat
Idk, I'm making a guess, idk why someone would be shadow banned in the first place. Another person suggested downloading hordetesting server, logging into that, then closing it, going back to evrima, and trying again
tried it with my old acc to join in the server but it doesnt work
hmm guessing Kouga was right about the shadow ban then
mhmm, i just tried to make sure if it is really the only option to be able to play it
Nothing happens after this screen disappears, and the game doesn't launch. There's almost no info available online abt this problem
I am not sure at this point, sorry. your issue is quite unique
is EAC installed? what have you tried for troubleshooting?
and also it is normal not to be able to join the queue? after that comes data aqcusation or sum
the queue is broken rn
alr, thanks
happy to help sorry couldn't do more
pretty much everything related here, and i think it is installed, since when i press installea.bat nothing happens
also launch TheIsle-Win64-Test doesn't work either, because nothing happens when i launch it
i haven't reinstalled the game yet
nw, atleast u tried๐
tried validating game files?
yep, they're valid
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Am I not the only one having this issue with the easy anti cheat?
alr give me a minute
any tips to join the server? since it is so full it seem impossible
So I went to respawn after being completely wreck and it spawned me in a view looking at where I died no dino
keep refreshing until you see 99/100, then click connect
we permanently get this message trying to connect to any servers. doesnt matter if they are official or unofficial. any fixes?
queue is broken
I have an Issue thats been around for some patches now (dont know specifically when, over a year for sure) that makes me unable to thrash out organs. I tried with my friend, same dino, same growth, same food. It worked for him, for me it doesnt. My camera gets limited and slowed as normal, but the animation never happens. I tried deleting Config, didnt work. Cant find anything that applies when searching steam or reddit, maybe somebody here knows?
do i just wait until its fixed? or can i try often and it maybe works?
wait till you see 99/100 and click connect
the step 2 in that video worked for me, thanks for the post
you are the goat tyvm
np, thank Kouga, they made the video
happens on all servers?
on officials and on all unofficials i played so far so I guess so
strange issue. tried verifying game files?
uninstall / reinstall?
multiple times, Im not very knowledgeable on this but my best guess its something to do with my mouse or DPI, as I think the issue occured when I switched to my new mouse but I dont know how that would affect anything
and just to be sure, you're trying on dead player dinos, not AI like boar and deer?
nope, I tried with the same dino which my friend was playing, I tried, didnt work, he tried with the same corpse and it did
ohhhhhh I misread your message. it does sound like you're just not wigglin' the mouse enough. try adjusting the DPI
my camera is moving quite much, my DPI is 1600 in the driver and on 1 in the menu (otherwise its just way to fast)
my eSensitivity is basically the same from when it worked
1600 is wild - my DPI is 500 and I have no issues with it
if you could somehow capture a clip of you trying, that may help me troubleshoot it better
I don't know how a mouse change would cause the animation to not do the thing
I can try, gonna be a while tho for me to find an small guy
Both methods didn't work, VR chat did launch tho
so it loads up the initial screen but never fully launches the game?
"THIS IS NOT AN UNSTUCK REQUEST OR HACKER REPORT CHANNEL. USE THE OFFICIAL SERVER CHANNELS INSTEAD."
hmm I could log in with a baby dino on same server as you and let you kill me
Not sure if it's the wrong channel, but am I meant to be borderline blind underwater as a deino?
turn on night vision
I have. It lets me see all of 5 foot in front of me. I can't see an elite fish, let alone hunt one.
has another fix for infinte loading screen been fixed yet i dont have any text in the my launch options and i still have it
hey i just got espd im pretty sure, where can i report
If by Initial Screen you mean the one with easy anticheat bar on it, then yes, it disapears and the Button in Steam goes from Stop to Launch
when you die by them you get a report option
official channel. post your ingame handle, server, DO NOT DROP LOCATION, and tag <@&505047238674874368> (no spaces)
oh spaces works too I guess
this too
did that but slightly was too slow lmao
should i @ tech support for this?
you have evrima selected?
anything in launch options under steam > properties?
i cant upload videos there tho
which infinite loading screen
Evrima, nothing in Launch options
they don't want videos - read the pinned messages in the official channels
They wonโt reverse last update seriously ? ๐
change to hordetesting and see if it launches
when i goto sever list i can see all officials and unofficals with correct stats but when i click to join i get past the first connecting pop up but then i get stuck in the 2nd loading screen forever max i was bothered to wait and see was a hour i dont even get a error message (no the fix is not in the pinned msgs i have no text in my launch options)
Are you from Russia? If yes, try vpn or zapret
nope irish
try launching hordetesting, then going back to evrima and try again if you haven't already.
how long has the problem been happening? someone else had this issue and seems they may have been shadow banned.
you can try pinging tech support
Idk what to do
launch hordetesting, then go back to evrima
Ty
since the new update ive tried that already, done a clean reinstall and flushed my dns and reset my pcs wifi
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
I only got an omni on [EU] New Pangaea right now if you wanna try
hopefully i get a response i tried tech suppot a few days ago but i didnt get a response
only since new update. hmm. clearing the launch options usually clears that issue.
you can contact punchpacket directly it says
ill try that
It doesn't help
I got to play on the server without Fatal error
official or unofficial servers?
Unofficial
So has anyone experienced the issue where you login to a server with, lets say your prime elder or even your 50% subadult, and once you connect, you're met with the character select screen?
do officials show up?
Yes
can you search an unofficial server's name and hvae it pop up?
I tried it but it didn't help
Doesn't launch
it's full rn
have you tried flushing your DNS?
yeah ima grow a cera on some low pop rq
No
open cmd
command:
ipconfig /flushdns
do you have any third party AV installed?
why the game keeps crashing every 1 hour how to fix it
Yes but ive put the game as exception and deactivated the AV
have a feeling there's a third party app blocking it still
No idea what could it be
tried to launch legacy?
what error
just says fatal crash
official or unofficial servers, or both?
ive dmed him hopefully they respond
both
good luck. I'm just a regular player trying to help ๐
If running The Isle, exit the game.
Press the Windows key
Type %localappdata% then press Enter.
Find "TheIsle" folder. Open it.
Open the "Saved" folder.
Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
Restart the game. The issues should be fixed.
doing gods work ๐ซก
will try thank you
No, but it's size is too large and I dont have spare storage
you can DM me your crash log if you'd like, but I will admit I'm not an expert in them
could be a disk issue for launch as well then - tried clearing some space?
Hello, I've had this connection problem for 3 days now. I can't connect to any of the servers; I get an infinite loading screen.
do you have any launch options in your steam > properties set?
No
unofficial or official servers, or both?
both
try launching hordetesting, then going back to evrima
Ye I got the bar to be blue
I've already tried hordetesting, but I can't launch a server either.
i did what u said, and still got the same Problem here when i try to join any Unofficial Server this comes up.
check your GPU drivers for updates
I updated them today
what type of CPU are you running?
I've already tried hordetesting, but I can't launch a server either.
remove your config folder, validate game files, then try again
Amd Athlon(TM) || x4 630
make sure direct x is up to date
i get this on every single server i try to join. wth is this?
queue is broken
how do we do it?
RIP
which part
the first
If running The Isle, exit the game.
Press the Windows key
Type %localappdata% then press Enter.
Find "TheIsle" folder. Open it.
Open the "Saved" folder.
Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
Restart the game. The issues should be fixed.
Im on US 8 now at water access, if u wanna hop on as a PT rq that should do it
I have directX 12
i have a small omni there but server is full - will let you know when I'm on
US 8 is at 20/100 for me lol
it shows 2 of them lmao
I have same problem...cant join any server or any queue...
weird
queue is broken
it is up to date?
So...I can uninstall it or...
DM me your coords and I'll go to you
huh? you just have to wait for space in the server
Dxdiag says that it is
all servers have like 120/100 players XD
yeah.. spam refresh
what 3rd party AV you have
Kaspersky
It still doesn't work
yeah.. I'd try uninstalling it and trying to launch the isle
did you validate game files?
windows is up to date, too?
how is that?
The Isle becomes Unkillable after closing it and the only way to kill it, is to restart my system
I have tried every single way to kill it
Can i ask how can i join queue? Is there any?
But I disabled it
Yes
When i try to join full server, it says Data acquisition failed
I'll try that tomorrow along with re downloading the game once
<@&818552355796287508>
Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.
/help
Clean reinstall
- windows + r
- %localappdata%
- find the isle and delete it
then
go to steam and uninstall the isle then install it again
have you tried from command line or powershell?
doesn't matter - it could be doing something in the backend
restart I know works - I haven't had this issue so I can only give suggestions. cmd or powershell should do it. it's like a ghost process. windows is up to date?
Yes, I did that, but it still doesn't work, and I uninstalled and reinstalled the game.
I am not sure what else to try, sorry
no probleme
116.069, 108,539.341, 27,300.056 Im stuck here in us-3 ive tried unstuck and it did nothing and is telling me i have a cooldown T-T
Anyone know if Dibble AI are working
no
can someone please just kill me if the admins wont help meee T-T
Thnx for confirmation
all good
Can someone help with this issue? I cant join on any server for no reason. I've already try some fixs, but they didnt help
can any 1 get me unstuck?
@drowsy quarry any idea how to fix an issue where you can't get the animation to rip out organs
bugged corpse
bump
can someone help ive had this loading all day without any luck:
any other fixes for fatal error crashes besides deleting config folder?
Are you on the Spiro beta branch? There are no official servers there
nope evrima
Verify the integrity of your game files, you're missing updates
I logged yesterday my t-rex at 60% grow
Now i was trying to join the Server and there is no rex anymore. Can anyone help me out? I rly safelogged it. The same on a allo on a Diffrend offi Server He is gone aswell
brand new corpse and all corpses
anyone know what causes the fatal error ? never had any issue until today.
I wonder if it's a keybind issue
can try to move the E keybind to another one temporarily
hold lmb and shake, right?
huh, depends
there's 2 ways to open a corpse
hold it in your mouth (dragging won't work)
then hold left click and shake
or spam E while looking at the body until it open
umm, i try to play evrima, but it sends me into hordetest, can someone help?
Hordetesting was patched to evrima
This is a similar issue I was having which didn't get acknowledged lol, though game and taskbar icon load in they halt at the black load-in screen w/ an error message (00000029), then bug out the Steam library menu saying it's stopping in a loop while not being loaded in the taskbar... which seems to bug out sometimes too. Not sure if it's a hardware or account/file issue or what
can you run with the food in your mouth?
if you can, it means you're carrying it
if you can just walk and drain stamina while at it, you're dragging
Hmm I'll ask. Ty for the tips
I've had that happen for ages now. Sometimes it fixes itself, but usually I just relog to fix it
yeah i relogged, it fixed for a split second before taking the preferred food away
Yea unfortunately the bug can just reappear at any time, it's very annoying at times.. Sadly relogging is the best I have in terms of a "fix"
I started evrima today after like a week. Menu looks like hordetest, I am not able to connect to any server and my characters seems to be gone. What is this?!
they wiped servers when they merged hordetesting to the public branch. launch hordetesting again, then go back to evirma.
ok, thanks for this news ๐ any idea why am I not able to log to any server? Err: data aqusition failed
Is this err fixable at my part?
Queues are gone, wait for the server to have room
now I got fatal error and game closed itself
See the pinned messages for that
is there any button to get out of places where we get stuck?
/unstuck
if i have easy anti cheat already installed and it still shows the error what do i do
Some unofficial servers are broken if that is what you're trying instead
if ive tried every methoed should i just delete all the files for the isle and just reinstall?
Log out and back in
Tried the VR chat method?
my groth isnt being saved ... anyone ells?
Can try it
ill get back to ya
Is there any way to get rid of the Dx12 thing, I did the things said on Reddit already but I canโt properly do them because I use intel instead of NVIDIA like a normal person.
Lol what?
I got Dx12 installed already which makes it even weirder.
why is it that when i try to host an unofficial server via gportal the playercount is at 5/0 and when i try to join it says "data aquisition failed"
how do i fix this? when scrolling thru unofficial servers ive been seeing alot of people have this issue
Dx12 is required for the game I believe
my groth isnt being saved ... anyone ells?
Yeah I have it since I got the PC. It still tells me that I need it. Some people say itโs a problem with a non Integrated GPU but I donโt know how to fix that.
What GPU do you have?
Intel(R) Iris(R) XE
im cooked bro nothings working
Is that the only one you have?
Itโs a laptop so yea.
Unfortunately a dedicated GPU is required to play evrima, sorry
Eh, Iโll Play Legacy in that time, maybe sooner or later the rest are made possible.
Haven't they fixed the EAC thing yet?
i got a ge force rtx 4070 would that work for the isle?
im on pc
my problem is that it says i dont got easy anti cheat installed
which i do since i got multiple games installed wit it
Install a dedicated GPU lol
Check the pinned messages
You can install that????
where
I must be brainless
Yeah, usually goes into a PCIe slot on the motherboard
It's here @karmic lynx
Not into laptops, typically
ive done al lthat
True idk what he's using
ill try to update windwos but i recently updated them
...
quick note
i was neither selling nor advertising any services
i was desperate for help
is there an unstuck command? i fell between rocks and cant get out. my character is bouncing in here
/unstuck
didnt do anything. and now im on cooldown
thanks. hopefully it works haha
lol
you can log out then back in, sometimes fixes it
Dont spawm on US 8, spent 6 hours growing a rex and came back after logging off and its gone....
do you have any launch options in the isle properties?
no
seems like it keeps getting rolled back
tried flushing dns?
it didnt unstuck me it killed me xD
ooof. sorry. works sometimes, sometimes does not
also, the no-queue thing is kinda stupid as well. Getting dropped from a server and then trying to get back in to play with friends is frustrating...
at least im not stuck anymore lmao
lol true
I imagine they will fix it at some point
logging killed me too. oh well. was stuck
anyone else having fatal error issues every 10 mins?
saved skins dont seem to save at all which is annoyin
official or unofficial servers?
I'm not having issues with saving skins. make sure the number is actually selected
unofficial, i havenโt tried any officials yet
I will literally pay someone if they can fix my game.. its been like this more a month now
some unofficial servers are broken and won't load the required dino / AI models, causing fatal errors. I can confirm it for you if you DM me your crash log. try an official server and see if you still getting it
so im still getting a fatal error and crashing, i looked at the pins and deleted my config but yeah, still didnt work
official or unofficial servers?
unofficial
some unofficial servers are broken and won't load the required dino / AI models, causing fatal errors. I can confirm it for you if you DM me your crash log. try an official server and see if you still getting it
are my crash logs in the local isle folder?
and the server i play on has ai dinosaurs on it
Press the Windows key
Type %localappdata% then press Enter.
Find "TheIsle" folder. Open it.
they're in there
game version? what have you tried for troubleshooting?
its the latest version and wdym troubleshooting, i clean uninstalled, verify files, re-installed steam, deleted config, literally everything lol
those are all troubleshooting methods - thanks for listing them. go to hordetesting, launch it, then go back to evirma. can also try flushing your dns
Is this fixable by the server owners?
yeah didnt do anything thanks tho
I am not sure - I've never server-hosted this game and haven't dug into it. I just now know what to look for in the crashlogs
did you try flushing dns?
yeah
do/did you have any servers favorited?
nah
Are you playing over a VPN?
nope
any 3rd party AV installed?
nope
is there a firewall in your network?
dont believe so
static or manual dhcp/dns?
how do i tell
if you dunno how to set it, it's automatic
just making sure you didn't have some weird dns server listed
yeah i didnt touch it
its says official network status error and ever since the one HT update it appeared (i was playing actively on previous versions)
do you have any custom launch options in the isle properties?
doubt it considering you said you reinstalled
nah
have you tried changing to legacy and seeing if anything works there?
dont see the point, im thinking it has to do with my internet or smth
I think it does, too, like something is blocking the connection
but I was shooting in the dark
yeah do you think dming Punch about it is a good idea?
Sure, at this point without looking at your network or PC, I'll just be shooting in the dark
I tried. good luck
have you tried resetting winsock? @primal ferry
also, what kind of NIC is installed on your PC? check to see if it needs driver updates
server full
just tried, didnt work
check for NIC driver updates
๐
Is it possible to use a cloud gaming service like NVIDIAS to play the game? Since it would get rid of the issue I have.
GFN doesn't work, but I believe Boosteroid does!
Alright Iโll try tomorrow.
friend keeps geetting steam failure message and cant see servers
Official or unofficial server?
Unofficial server
The temporary fix is to restart steam
But i've this problem since le last update
If they are frequently occurring, I may be able to check your crash logs for an error I've been seeing that others have been having. Forewarning, I'm not an expert or part of moderation or development. The unofficial server itself might just be broken and you may have to try others.
did u find the solution on this one?
Logged back into grow my rex some more just now (was at 40%) and now Im back to 25%. Wtf. Someone know how to fix this?
Same thing just happened to me. ^ Im on US 2 though
Happening to US2, 3, and 8 afaik
Thank god it's not just me