#๐Ÿ”ง-evrima-troubleshooting-๐Ÿ”ง

1 messages ยท Page 245 of 1

glass wave
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so you just have to refresh over and over i assume?

glacial matrix
#

or spam connect. correct

glass wave
#

so you dont have to refresh i can just spam connect

glacial matrix
#

so I've heard, but I usually refresh until I see 99/100

brave copper
#

what do i do when my game gets stuck on connecting to server and never connects

glacial matrix
#

steam > the isle > right click > properties > launch options > remove them > load the isle

brave copper
#

ohhhh okay thanks

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so remove the launch option??\

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like everything ??

glacial matrix
#

yeah

fathom tendon
#

hey team Im having and issue where If I change settings on restart it reverts the settings to what I had before, anyone know how to fix this?

strange timber
#

guys, anyone know how to fix the replay always show availble in 30 mins?

tribal forge
#

Is there no more queueing for servers?

glacial matrix
autumn light
#

can someone help me? ive already ran through hurdle after hurdle getting this far regarding things like the "anti cheat" not installing properly as well as getting the right beta installed. i am not particularly tech savvy and i dont know where to go from here. I am have installed the game on steam with the beta "evrima". i got the anti cheat installed by installing "vr chat" and loading that up. now when i launch the game, as its initiallizing it tells me that my system does not support directx 12. i dont understand exactly what it is saying but i have checked what the specs of my laptop are and i believe that they are sufficient enough to run the game. im under the impression that the game is refusing to use the integrated graphics card for some reason, but again to clarify i could be so wrong. please help me if you are able?

topaz glen
#

Guys, help me pls. I can't join any servers after last update. Just an endless download. I have already reinstalled the game, restarted the PC, turned on the vpn, but it still does not load. Does anyone know how to fix this?

winter lark
#

So has anyone experienced the issue where you login to a server with, lets say your prime elder or even your 50% subadult, and once you connect, you're met with the character select screen? (It happened to me after I crashed and relogged back in, my rex was safely disconnected during the crash since my bf saw my rex disappear. I also cannot make a bug report on this because I have no proof of it happening)

ancient peak
#

guys is the server US 6 bugged? its been on 110 people for hours now after i got lagged out of it

brittle pier
#

Tysm guys installing vr chat helped ! Cheers!

teal sand
#

does anyone know why im getting this error when trying to connect to a server

wintry tendon
#

cloudflare WARP helped me

teal sand
wintry tendon
#

well google it

teal sand
#

so a vpn

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and how to i use it?

wintry tendon
#

google it too

teal sand
#

it was just fine few days ago

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now not working again

glacial matrix
#

there are some official and unofficial servers that are having issues - if this is a consistent issue across all servers, post again

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I don't have a list but have connected to US1 , 2, 8, and 9 without issue.

teal sand
glacial matrix
#

may need to update drivers

#

can try refreshing netcache as well

#

open cmd
command:
ipconfig /flushdns

wintry tendon
#

just try WARP, it will 100% help

teal sand
wintry tendon
#

huh, you connected it?

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like this

teal sand
#

app not working itself

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after tuts

wintry tendon
#

are you from russia by any chance

teal sand
#

yes

rancid girder
#

If I try to join any server it stays in the connecting to server screen

wintry tendon
teal sand
wintry tendon
teal sand
wintry tendon
#

1st general worked for me

teal sand
#

still not working

glacial matrix
#

Could try my suggestions but๐Ÿคทโ€โ™‚๏ธ

teal sand
#

it didnt do anything

glacial matrix
#

Ok

wintry tendon
wintry tendon
teal sand
wintry tendon
#

ok, i dont know what to do now xd

vocal crescent
#

underwater is all like grey and blue for me i cant see anything even with night vision, is that just the new update??

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did you ever fix that?>

finite sigil
#

flying fish? new feature

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not the ones that to the left but the ones to the right.

bitter agate
#

anyone know why this might be? unnofficials work, drivers are updated, config folder reset, i am in the US

warm basin
steep copper
rancid girder
steep copper
#

same, i havnt been able to play at all since the update due to that bug, just gotta wait for it to be fixed sadly D;

rancid girder
#

yeah it was in HT 2

bitter agate
#

wonderful

mental delta
#

average unreliable isle update

bitter agate
#

it was working the night before when the update first came out i grew an allo but i just stopped suddenly ๐Ÿ˜”

crude osprey
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Hello, my friend has a problem: he can't launch the game on Evrim, and it says the Easy anti-cheat error. He's at a computer club. Yesterday everything was fine, but today he's having this problem. We've tried reinstalling, checking files, and replacing files from working versions, but nothing. Is there a solution that will allow him to play?

native wharf
#

After yesterdayโ€™s fix, there appears to be a serious issue. While reviewing the error logs, I noticed a major problem within the Niagara effects that eventually occurs on every server I have been on so far.

paper sleet
#

hello has anybody found a unofficial server they can play my game just says connecting to servers

lethal jetty
#

A friend of mine is also having the same issue as above. Hes tried clearing app data, verifying game files and even uninstalling and reinstalling but he is still getting an infinite 'Connecting to the server' screen this is both on officials and unofficals. Has anyone been able to fix this issue? They're playing in AUS.

paper sleet
#

hello anybody having problems with the isle try this go on the isle right click go on properties then general on the launch options delete your code and paste this code -d3d12

west yacht
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ive followed about every instruction i could find before posting into the chat im just clueless on how to fix this fatal error message on evrima ๐Ÿ˜ญ

eternal pivot
west yacht
#

urrrhh

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im technologically challenged so im hoping this is the information youre looking for

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pfffhshh yes its bc my gpu is integrated mane

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kicks rock

willow briar
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Have they fixed the fatal error problem on the game ?

cyan arch
#

The fix I've found to the fatal error is verifying your game files on steam

simple solar
#

I can't connect to the server, it says Data acquisition failed, what's happening?

strange timber
#

Hi, guys, how the server going after the last patch about fixing crash, my server still crash sometimes

graceful mortar
#

Anyone experiencing random game crashes?

eternal pivot
eternal pivot
digital ore
eternal pivot
# graceful mortar Anyone experiencing random game crashes?

without knowing the reason, start by updating your GPU Driver and Windows 11 to their latest version.. Verifying the game in Steam, also Delete the game Config folder to reset all settings (see how in pinned messages at the top).. also turn OFF Foliage Physics in settings as well as Lumen, may help

eternal pivot
cyan arch
#

It works for most crash ish issues

lethal hare
#

Hello, when i try to open the isle, its keep saying easy anti cheat is not installed

subtle orchid
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Can a rtx 3060 graphics card run the new update of evrima?

torpid ocean
#

There is still a problem with textures after the update. I've already cleaned the configs and reset the graphics settings, but it didn't work ๐Ÿ˜” sry for bothering a second time with the same problem

velvet bear
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Hello, why is it connecting me to a server for so long? I once waited more than 30 min. After the last update I cant log to servers cuz of that.

eternal pivot
eternal pivot
hot patrol
#

can someone maybe give a hint i play on Bazzite EAC works and everything but after 5 or even 30min i get lag spike to like 500 and fps goes 0 :/ i run it on a 7900xtx

eternal pivot
eternal pivot
hot patrol
eternal pivot
hot patrol
eternal pivot
hot patrol
eternal pivot
#

Ok, yeah you have to find the isle folder, then in the save folder you will see Config, delete it

hot patrol
sand igloo
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bro idk what is going on with this new update but somehow i get 550 ping in eu server when i live in Amsterdam on the main menu it says 19 ping and then when i join it starts at 50 ping then instantly goes to 550 ping and 1 fps never had this problem until now idk what to do to i even put all my settings on low and it still does the same thing

3080 Ryzen 9 3900X and 64 Gigs of Ram

hot patrol
lethal hare
steep copper
obtuse glacier
#

@glacial matrix hey its me again. Wonder if tech support even exists because no one have contacted me yet

eternal pivot
eternal pivot
steep copper
#

I joined half empty ones and it has never loaded

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Ive tested it a few times and alot of people are having the same issue but yeah it does depend if your are joining a full server or not

eternal pivot
lethal hare
drowsy quarry
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double-check if you have foliage physics enabled, it's not good for fps too

crimson vine
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are the servers offline?

drowsy quarry
wispy spear
crimson vine
drowsy quarry
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about 5 minutes

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they should come back shortly

crimson vine
#

all servers are offline right now right?

drowsy quarry
#

only officials

crimson vine
short spindle
drowsy quarry
crimson vine
analog slate
steep tinsel
lost tapir
#

anyway to fix this? official network status: Error my friend is haning a problem

analog slate
plush ferry
#

Since everyone has this issue right now the move is prob to wait a bit

#

they are prob doing secret server maintenance

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idk

analog slate
#

ye

lost tapir
#

what will work???

analog slate
lost tapir
#

so just dont get on teh isle

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and just wait

plush ferry
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bro what

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yes

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thats what waiting means

analog slate
#

if you left you cant get on anymore, try restarting the game but i think u gota wait

rancid trout
#

It's EOS who's down again

plush ferry
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ah

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bruh

blissful adder
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Guys the servers are down u are not the problem, calm down

lilac finch
#

hey, im new here. Is this the section where i could get help if i got stuck ingame?

plush ferry
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type /unstuck

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if that doesnt work

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im not sure which channel to look for help in

lilac finch
#

oh wow it worked

plush ferry
#

amazing

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it doesnt usually work but im glad it did

lilac finch
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google says i should type /stuck but not /unstuck

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thank you sir

plush ferry
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i think /stuck might have been a relic from legacy

flint forum
#

are the servers down again?

plush ferry
#

i dont remember

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yes

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they are

lilac finch
#

you saved my 54% grown rex, thank you

plush ferry
#

no problem man

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rather die to hackers than to starvation in a crevise

crimson vine
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idk for how long

flint forum
#

its back

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or atleastr for me

plush ferry
#

checking on mine too now

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mine aint up

flint forum
#

it dosent connect but it shows up

crimson vine
#

restart your pc if it dosent work

plush ferry
#

retsrat

crimson vine
plush ferry
#

servers are still down

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There is no use iun restarting

crimson vine
#

I would just recommend to restart if its aint working rn for you.

plush ferry
#

we just gotta wait

plush ferry
gusty locust
#

Servers are still down

crimson vine
#

Not for evryone its down

crimson vine
plush ferry
#

Maybe its eu and US servers that are down only

flint forum
#

these are unoffical servers

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idk if the EU and US are on

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lemme check

crimson vine
#

Just wait guys it will be on soon

gusty locust
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EU are down

crimson vine
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they do a restart

zinc fable
#

servers down_

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?

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unofficial wont work

dense tapir
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try now, it seems to be working

plush ferry
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my website still says theyre down bujt i will try

crimson vine
#

yeah the

spring raptor
safe nymph
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Glad it's not just me can't even scan for unofficials

plush ferry
#

not up

spring raptor
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cant play nothing rn, not the isle or r6 their servers are down too

plush ferry
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every game apparently started using epic games servers for some reason

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the chinese are taking over

zinc skiff
plush ferry
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Yeah

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temu servrs

zinc skiff
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real

amber pendant
subtle drum
#

Oh not again

indigo shoal
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so every time I open the isle, it stays open for about 2 minutes and then the anti cheat software says "security violation detected" and closes the game. I've tried literally every single method to fix it and nothing is working. Does anyone know if this is an issue on their end or??

amber pendant
subtle drum
spring raptor
plush ferry
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and close any other games that use it

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the install EXE is in the isles folder

wary tide
#

Hello, can anyone help me please? I tried opening the game but it wont let me and instead some error message appears

Fatal error: [File:C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1015]
Payload->Queue.D3DCommandQueue->GetClockCalibration(&LocalTiming->GPUTimestamp, &LocalTiming->CPUTimestamp) failed
at C:\IsleEngine_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:907
with error E_FAIL

0x00007ff7c4d7288b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d7d0da TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d47f3b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d4c69c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c4d54fcf TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c313a727 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7c313a4c9 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff81a70e8d7 KERNEL32.DLL!UnknownFunction []

Crash in runnable thread RHISubmissionThread

This is the error, idk why it's shared like this instead of as a screenshot

#

I already deleted and reinstalled the game

plush ferry
#

did you

plush ferry
#

delete the log folder and stuff?

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from appdata?=

fierce reef
#

You canโ€™t play on that pc anymore

indigo shoal
fierce reef
#

๐Ÿ’”

wary tide
fierce reef
#

Im trolling

subtle drum
fierce reef
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Idek what that is

wary tide
#

._.

plush ferry
#

sylver

toxic loom
#

got server list error aswell what can i do ?

plush ferry
#

delete the game and delete the log folders in app data

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karlos thats not on your end the Epic servers are down

subtle drum
wary tide
prime roost
plush ferry
#

its in low i think

#

sylver

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appdata/low

toxic loom
#

well i lost my prime rex cuz of that error

subtle drum
#

AppData\Local\TheIsle

plush ferry
#

yes

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thats what i meant

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mb

prime roost
#

same but a prime deino

subtle drum
toxic loom
subtle drum
#

It's been poppin for peeps randomly, not sure of the cause, i feel like it's the most recent update causing issues, i was flying my ptera over a lake, so idk how that ended

plush ferry
#

sylver btw deleting the local appdata folder resets your settings and deletes your saved skins, but rather that than not being able to paly

cold venture
#

anything new about servers not showing with error message in top left?

plush ferry
#

servers are diwb

amber pendant
plush ferry
#

down

subtle drum
#

Oh its been around that long? Just recently started getting it

amber pendant
#

yeah

subtle drum
#

Feelsbadman

amber pendant
#

always ruining gameplays

toxic loom
#

funny 12 hours dona by one fatal error by game and its over

analog slate
#

are the servers still down

plush ferry
#

yes

prime roost
#

yeah

wary tide
wise hawk
#

Admins back at it again Hitting us with a fatal attack

plush ferry
#

it flagged you as likely spammer lol

subtle drum
#

LoL, wonder what part of that sentence is spam

#

Oh the photo

wise hawk
#

?

wary tide
#

I tried the Appdata/Local/TheIsle and my pc cant find it, it even has the message of "make sure you typed it correctly" and all

oak bluff
#

servers are not showing up. it says at the top left offical network error instead of online???

amber pendant
#

servers down

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the whole epic thingy down

subtle drum
#

Epic systems are having a fit

oak bluff
#

gotcha thanks

livid steeple
#

so we have to wait for the servers go up

subtle drum
#

Aye, hopfully its not as long as steam the other day

prime roost
#

yeah

amber cairn
#

when the server starting down?

eager wolf
#

Could you help me, is it normal that the game doesn't close? on steam

modern tree
lost rover
#

no

amber cairn
lost rover
#

go taskmanager and close the ghame

modern tree
lost rover
#

in taskmanager

eager wolf
#

my friend has rebooted and his game is still open.

lost rover
#

huh

modern tree
lost rover
#

than restart

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typical window

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windows i mean

modern tree
#

only cure for that is restarting

amber cairn
#

still waiting the server poppin up on my screen

prime roost
#

are the servers up yet??

ebon yoke
#

em anyone having issues finding servers? cant see any

#

oh wait nvm

severe sparrow
dusty coral
#

check the chat ^

ebon yoke
#

i see others are having issues with servers as well, glad its not just me

lost rover
subtle drum
#

Yeeeee epiiicccc being super epic rn

amber cairn
dusty coral
#

this happens several times a year with epic servers

ebon yoke
#

welp back to war thunder for a bit i guess

tawny vault
#

server errors whats problem?

#

can anybody help?

dusty coral
#

upstream issues with epic

#

that means i cant go play squad either ๐Ÿ˜‚

lost rover
severe sparrow
#

When will the servers start working?

crimson vine
#

does anyone know for how long the server are usaly down if they are?

livid steeple
#

few hours

#

people told me for a few hours

ancient otter
#

what's happenning with the server restart ?

crimson vine
prime roost
#

are they gonna fix the server problem??

glass wave
#

Me being a new player with about 100hrs, I'm assuming this is common with the isle? The past 2 weeks have been fun and extremely annoying with the server issues. I know the holidays was a special situation but are server issues always an issue with this game?

prime roost
#

i have never seen this before

#

i just got in

modern tree
glass wave
median dune
#

I have 1100 hours and its always down on my days off haha

elfin knot
#

seems like servers are back up

glass wave
lethal hare
sudden marlin
#

nah

vagrant tartan
tidal iron
elfin knot
vagrant tartan
#

seems like the same bug it was last time.

plush ferry
#

servers seem to be up for me

tidal iron
scenic wave
#

Does anyone know how to fix this?

plush ferry
#

nvm they aint up for me

elfin knot
glass wave
#

are server restarts still scduled for 11 am est still?

shrewd charm
#

wtf is goin on?

glass wave
severe sparrow
#

Every day, this kind of crap xd

subtle drum
#

I wish there was a way to direct connect to my own server when stuff like this pops off

plush ferry
#

o, cpmmectomg mpw

#

im connecting now

#

im in

shrewd charm
#

I already refreshing and verifying files an 1hr ago it still searching for server and sometimes network errors. Is this normal? btw Im new to this game. hehe'

quiet cliff
#

WHERE IS MY REX

spare wasp
#

is severs down again

dapper cobalt
#

allo is gone too

gentle monolith
#

servers down?

dry imp
#

yup

gentle monolith
#

GGs , imagine first fixing things to get stable overall instead of dropping semi good content

rancid trout
dry imp
supple swift
#

There back!

leaden sorrel
#

my game can't find any frequencies

torpid onyx
#

Anyone experiencing trouble to connect to unofficial servers ? It's loading but I can't enter, and then I get the server list reappear

wary tide
#

๐Ÿ˜’ even when i deleted the folders and all

#

I give up ๐Ÿ˜ญ

leaden sorrel
#

now

#

I can join

dapper lark
#

steam is down i think. happend a day ago, only time can fix it

torpid onyx
leaden sorrel
#

it works

lilac finch
#

it works for me too

leaden sorrel
#

I am in

dapper lark
#

its back online guys

#

nvm...

dapper cobalt
#

haha

lilac finch
#

meh, it didn`t work for me....

obtuse glacier
#

So its normal not to be able to join the servers rn?

winter python
#

The system that the Isle's server browser relies on is experiencing issues. Joining servers may be difficult or impossible until Epic is able to fix the problem https://status.epicgames.com/

lethal hare
#

IT still doesnt work for me

#

Oh im in

deep python
#

servers are back up?

wet wadi
#

for me neither

lethal hare
wet wadi
#

no

deep python
#

US?

lethal hare
#

Im in eu4

deep python
#

copy

lost rover
#

mine is back up

untold pagoda
#

the isle is working rn?

wet wadi
#

it still doesnt work love it

amber pendant
#

works

#

for me

sudden marlin
#

im in

wet wadi
#

bruh

dapper lark
#

works for some i guess

analog slate
#

dosent work for me

dapper lark
#

same thing for me

neon zinc
#

Yup same here

analog slate
#

what

#

it worked after i waited

wet wadi
#

i dont find the servers

tawny vault
dapper lark
#

i dont think ur be able to join a server

analog slate
tawny vault
#

nice game

dapper lark
#

how is ur white

severe sparrow
tawny vault
#

ui color bro button

analog slate
#

its working but i cant join a server

analog slate
lost rover
wet wadi
#

its look like that

#

the whole time

tawny vault
#

right side check when

analog slate
leaden sorrel
#

is someone on EU1?

dapper lark
#

holy cool

tawny vault
#

np โค๏ธ

severe sparrow
#

UI COLOR
.

lethal hare
#

Im in eu4

severe sparrow
#

start guys

leaden sorrel
#

bro the lighting sound is so freekin loud!

analog slate
#

it just says connecting and then after i while i get sent back to main menu

tawny vault
#

same thing

wet wadi
#

found the servers

#

but the dinos are gone

analog slate
elfin knot
# analog slate

most likely full server, try to refresh, queues are broken

leaden sorrel
#

The old menu was ways better

raw plume
#

i got in, seems like a 50/50 if yours decides to work

analog slate
#

186/400

wet wadi
#

im joing lol

#

im in

analog slate
wet wadi
#

mine too

#

i think its works now

analog slate
#

it think its like a 10% chance it works

wet wadi
#

hahahah maybe

lilac finch
#

how comes you guys can join and i cant even see the list anymore?

distant solar
#

Yall able to get the servers list up? In the top left it says "Official network status: Error"

wet wadi
#

it was the same by me

analog slate
distant solar
#

Am i the only one?

lilac finch
#

same here

winter python
#

The system that the Isle's server browser relies on is experiencing issues. Joining servers may be difficult or impossible until Epic is able to fix the problem https://status.epicgames.com/

analog slate
#

i can "Join" servers but when im loading nothing is happening

severe saddle
#

oh what?

analog slate
#

im in now

wet wadi
#

if u cant see ur dino. this is not a problem u can join anyway

indigo fable
#

man ive been trying to play all weekend and literally every time I try the servers are down or the server selection screen is messed up. Is it always this unstable?

winter python
#

Earlier Steam servers were down, now it's Epic's systems

lilac finch
#

im on steam though

winter python
lilac finch
#

ah thanks, didnt know that

sand igloo
#

first steam now epic

#

ugh

ruby loom
#

does anyone know how to fix this???

drowsy quarry
#

or update windows

lilac finch
# drowsy quarry

lol i was just checking out your vid "Easy Anti Cheat not installed in The Isle: How to fix"

drowsy quarry
#

did it fix

long hornet
#

i fur easy anticheat isnt working u can download it from the games files

lilac finch
#

na i dont have problems with it. i was just watching your vids and then this vid to help out Bander

drowsy quarry
serene otter
drowsy quarry
long hornet
#

this should work

#

its safe i made it

#

put it into this file

drowsy quarry
#

you can drag the same file from other anticheat games as well

long hornet
#

its a modified one

drowsy quarry
#

but for less manual work, just install VRchat

long hornet
#

xdddd

quaint pike
#

Question(s). At entry the game will halt n refuse to load or if not opening at all, giving Easy Anticheat errors ( "game security violation," 00000029) that won't resolve with restarts or redownloads/driver updates, to "Maximum simultaneous game instances getting reached" + showing up occasionally in Steam as well as in Discord as running without being in the Task Manager or :/ Online solutions haven't helped yet and not sure what else to try

ruby loom
# drowsy quarry

my goat โค๏ธโ€๐Ÿฉน ty man ive deadass been struggling for a whole day now ๐Ÿ˜ญ

drowsy quarry
#

all good

vagrant dagger
#

soo officals are down?

drowsy quarry
vagrant dagger
drowsy quarry
winter python
vagrant dagger
#

ah i scrolled past one thing mb, and the screenshot was from the 26th of december, yesterday everything was fine.

drowsy quarry
#

it wasn't completely fine but yeah mostly fine

#

we had steam down for several hours this week

#

now it's epic

vagrant dagger
#

ok ty for the clear answer

drowsy quarry
#

all good

tulip turret
#

nvm i just fix it lol

glacial matrix
wary tide
winter python
glacial matrix
glacial matrix
glacial matrix
crimson vine
#

Servers on again?

flint forum
#

sometimes

torpid ocean
tiny sinew
#

whats the new update about.

foggy osprey
#

Is there a way to fix this for unofficial server or is it still just a bug?

high spade
#

not only are servers down i got in and they are desynced

torpid ocean
high spade
#

cause my friend and me are on us 2 it's raining in same spot near water and his is clear. and standing next to eachother we are invisable

tiny sinew
torpid ocean
jade fossil
#

Legacy I can play without the fatal error

glacial matrix
#

@drowsy quarry there's a player with the infinite connection issue and has done all the usual things - and tips?

drowsy quarry
#

what's the usual things

glacial matrix
#

Have had them check for launch options, update drivers, clear DNS, remove config folder, verify game files, uninstall/reinstall

drowsy quarry
#

can join unofficials?

glacial matrix
foggy osprey
drowsy quarry
#

launch it

glacial matrix
#

Didn't have them try that ty

tiny sinew
jade fossil
#

I still get Fatal Error

drowsy quarry
#

have you tried unofficial servers?

jade fossil
#

yes

toxic loom
#

welcome to the isle

drowsy quarry
#

might be better to try it later, as epic seems to be having some issues

glacial matrix
#

@obtuse glacier do you have hordetesting downloaded?

#

Blue you can try sending me your crash log but I'll admit I'm not an expert at going through them

lofty basin
#

are the servers still down?

modest canyon
#

Does anyone know if the last evrima update changes something with virtual machine? I'm playing on one and had no issue with launching the live build or hordtest. But since the hordtest went live i got this error when launching the game through Steam :

drowsy quarry
foggy osprey
drowsy quarry
#

or doing rex vs trike spar fight

glacial matrix
slim yarrow
#

my game keeps crashing when i get to creature select any fix?

jade fossil
#

Eu Guardians of the Forest

glacial matrix
jade fossil
#

No

#

I go do that

glacial matrix
#

The problem is with the server

#

Try others

flint forum
#

how can I fix this?

#

I alr tried re downloading it

#

yeah I can ignore it but idk what does it do in the gameplay

glacial matrix
# jade fossil No

that particular server has issues loading certain models so it is crashing on you. others should work. try an official server to be sure

drowsy quarry
#

epic still dying

viral totem
#

unofficials down for anyone else?

modest canyon
foggy osprey
jade fossil
#

so far no Fatal error on offical

glacial matrix
drowsy quarry
foggy osprey
#

but i get the same thing when i try to join any other unofficial Server

drowsy quarry
#

it's a bad time to keep trying since epic is having issues

#

you can wait a bit for it to settle down and try downloading Hordetest

#

launch it and come back

fair blade
#

Anyone knows why i dont see unofficial servers?

foggy osprey
#

Alr ima try that Later, because for now its been days of just waiting for a new patch to maybe fix this. thers not much i can do.

coarse barn
#

my friend is trying to host a server but it keeps saying tata auqisition failed? how can we fix it

jade fossil
#

yeah offical works such fine

#

Where can I find how long each dino grows?

drowsy quarry
#

deino about 6 to 8, trike 6 to 8 too

#

and the others are easier, most of them stay at 2h to 3h growth

jade fossil
#

Allosaurus

drowsy quarry
#

2 to 3

jade fossil
#

Okay

#

Thank you all for the help!

drowsy quarry
#

all good

jade fossil
#

I dont understand this

dusty coral
#

isn't there supposed to be queue system? cant get in any on the EU servers

#

just get data acquisition failed

cold venture
#

why is there no queue for servers anymore?

glacial matrix
jade fossil
#

Okay

glacial matrix
#

queue is broken

jade fossil
#

I cant find water

#

lol

obtuse glacier
#

@glacial matrix I bought the isle again on a new acc and now evrima works there.

cold venture
#

and servers showing over 100 i dont get it

glacial matrix
split monolith
#

cant see my dino in the creation screen?

cold venture
#

click back and go back to dino

#

for some reason it shows your last death location sometimes

split monolith
#

that is very weird!

glacial matrix
cold venture
crimson vine
obtuse glacier
jade fossil
#

I miss playing with others and have Global chat

glacial matrix
# obtuse glacier it shouldnt happen again right?

Idk, I'm making a guess, idk why someone would be shadow banned in the first place. Another person suggested downloading hordetesting server, logging into that, then closing it, going back to evrima, and trying again

obtuse glacier
glacial matrix
obtuse glacier
#

mhmm, i just tried to make sure if it is really the only option to be able to play it

solar dock
#

Nothing happens after this screen disappears, and the game doesn't launch. There's almost no info available online abt this problem

glacial matrix
glacial matrix
obtuse glacier
#

and also it is normal not to be able to join the queue? after that comes data aqcusation or sum

obtuse glacier
#

alr, thanks

glacial matrix
#

happy to help sorry couldn't do more

solar dock
#

pretty much everything related here, and i think it is installed, since when i press installea.bat nothing happens

#

also launch TheIsle-Win64-Test doesn't work either, because nothing happens when i launch it

#

i haven't reinstalled the game yet

obtuse glacier
glacial matrix
solar dock
#

yep, they're valid

worn pond
#

Am I not the only one having this issue with the easy anti cheat?

obtuse glacier
#

any tips to join the server? since it is so full it seem impossible

glass wave
#

So I went to respawn after being completely wreck and it spawned me in a view looking at where I died no dino

glacial matrix
sacred brook
#

we permanently get this message trying to connect to any servers. doesnt matter if they are official or unofficial. any fixes?

ornate niche
#

I have an Issue thats been around for some patches now (dont know specifically when, over a year for sure) that makes me unable to thrash out organs. I tried with my friend, same dino, same growth, same food. It worked for him, for me it doesnt. My camera gets limited and slowed as normal, but the animation never happens. I tried deleting Config, didnt work. Cant find anything that applies when searching steam or reddit, maybe somebody here knows?

sacred brook
glacial matrix
worn pond
#

the step 2 in that video worked for me, thanks for the post

sacred brook
glacial matrix
ornate niche
#

on officials and on all unofficials i played so far so I guess so

glacial matrix
#

uninstall / reinstall?

ornate niche
#

multiple times, Im not very knowledgeable on this but my best guess its something to do with my mouse or DPI, as I think the issue occured when I switched to my new mouse but I dont know how that would affect anything

glacial matrix
#

and just to be sure, you're trying on dead player dinos, not AI like boar and deer?

ornate niche
#

nope, I tried with the same dino which my friend was playing, I tried, didnt work, he tried with the same corpse and it did

glacial matrix
ornate niche
#

my camera is moving quite much, my DPI is 1600 in the driver and on 1 in the menu (otherwise its just way to fast)

#

my eSensitivity is basically the same from when it worked

glacial matrix
#

1600 is wild - my DPI is 500 and I have no issues with it

#

if you could somehow capture a clip of you trying, that may help me troubleshoot it better

#

I don't know how a mouse change would cause the animation to not do the thing

ornate niche
#

I can try, gonna be a while tho for me to find an small guy

solar dock
keen mountain
#

pls help

#

i am stuck

glacial matrix
glacial matrix
glacial matrix
restive birch
#

Not sure if it's the wrong channel, but am I meant to be borderline blind underwater as a deino?

restive birch
craggy wadi
#

has another fix for infinte loading screen been fixed yet i dont have any text in the my launch options and i still have it

stable solstice
#

hey i just got espd im pretty sure, where can i report

solar dock
craggy wadi
glacial matrix
#

oh spaces works too I guess

glacial matrix
stable solstice
#

did that but slightly was too slow lmao

craggy wadi
glacial matrix
stable solstice
#

i cant upload videos there tho

glacial matrix
solar dock
glacial matrix
willow briar
#

They wonโ€™t reverse last update seriously ? ๐Ÿ˜…

glacial matrix
craggy wadi
# glacial matrix which infinite loading screen

when i goto sever list i can see all officials and unofficals with correct stats but when i click to join i get past the first connecting pop up but then i get stuck in the 2nd loading screen forever max i was bothered to wait and see was a hour i dont even get a error message (no the fix is not in the pinned msgs i have no text in my launch options)

delicate laurel
craggy wadi
delicate laurel
#

Oh

#

Now I always have 0 results in unofficial session fitler

glacial matrix
delicate laurel
#

Idk what to do

glacial matrix
delicate laurel
craggy wadi
hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

ornate niche
craggy wadi
#

hopefully i get a response i tried tech suppot a few days ago but i didnt get a response

glacial matrix
craggy wadi
#

ill try that

delicate laurel
jade fossil
#

I got to play on the server without Fatal error

glacial matrix
delicate laurel
winter lark
#

So has anyone experienced the issue where you login to a server with, lets say your prime elder or even your 50% subadult, and once you connect, you're met with the character select screen?

glacial matrix
delicate laurel
#

Yes

glacial matrix
delicate laurel
solar dock
glacial matrix
ornate niche
#

yeah ima grow a cera on some low pop rq

delicate laurel
glacial matrix
glacial matrix
rocky sonnet
#

why the game keeps crashing every 1 hour how to fix it

solar dock
glacial matrix
solar dock
glacial matrix
glacial matrix
rocky sonnet
glacial matrix
craggy wadi
rocky sonnet
glacial matrix
glacial matrix
# rocky sonnet both

If running The Isle, exit the game.
Press the Windows key
Type %localappdata% then press Enter.
Find "TheIsle" folder. Open it.
Open the "Saved" folder.
Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
Restart the game. The issues should be fixed.

craggy wadi
rocky sonnet
#

will try thank you

solar dock
glacial matrix
glacial matrix
nimble atlas
#

Hello, I've had this connection problem for 3 days now. I can't connect to any of the servers; I get an infinite loading screen.

glacial matrix
nimble atlas
#

No

glacial matrix
nimble atlas
glacial matrix
solar dock
nimble atlas
foggy osprey
glacial matrix
solar dock
glacial matrix
nimble atlas
glacial matrix
solar dock
glacial matrix
#

make sure direct x is up to date

proud steeple
#

i get this on every single server i try to join. wth is this?

glacial matrix
proud steeple
glacial matrix
nimble atlas
glacial matrix
# nimble atlas the first

If running The Isle, exit the game.
Press the Windows key
Type %localappdata% then press Enter.
Find "TheIsle" folder. Open it.
Open the "Saved" folder.
Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
Restart the game. The issues should be fixed.

ornate niche
#

Im on US 8 now at water access, if u wanna hop on as a PT rq that should do it

solar dock
glacial matrix
ornate niche
#

US 8 is at 20/100 for me lol

glacial matrix
ivory zinc
ornate niche
#

weird

glacial matrix
glacial matrix
ivory zinc
#

So...I can uninstall it or...

glacial matrix
glacial matrix
solar dock
ivory zinc
#

all servers have like 120/100 players XD

glacial matrix
glacial matrix
solar dock
glacial matrix
glacial matrix
glacial matrix
nimble atlas
dark lagoon
#

The Isle becomes Unkillable after closing it and the only way to kill it, is to restart my system

#

I have tried every single way to kill it

lethal hare
#

Can i ask how can i join queue? Is there any?

solar dock
solar dock
lethal hare
#

When i try to join full server, it says Data acquisition failed

solar dock
nimble atlas
#

<@&818552355796287508>

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

nimble atlas
#

/help

drowsy quarry
glacial matrix
dark lagoon
#

yes

#

I did

glacial matrix
glacial matrix
#

restart I know works - I haven't had this issue so I can only give suggestions. cmd or powershell should do it. it's like a ghost process. windows is up to date?

nimble atlas
# glacial matrix

Yes, I did that, but it still doesn't work, and I uninstalled and reinstalled the game.

glacial matrix
#

I am not sure what else to try, sorry

nimble atlas
#

no probleme

glacial matrix
#

you can try flushing your dns

#

if you haven't done that

spice frost
#

116.069, 108,539.341, 27,300.056 Im stuck here in us-3 ive tried unstuck and it did nothing and is telling me i have a cooldown T-T

thin timber
#

Anyone know if Dibble AI are working

drowsy quarry
spice frost
#

can someone please just kill me if the admins wont help meee T-T

thin timber
drowsy quarry
#

all good

long flare
#

How do you deal with the game still running?

#

Restarted and shutdown pc

robust tartan
#

Can someone help with this issue? I cant join on any server for no reason. I've already try some fixs, but they didnt help

old wedge
#

can any 1 get me unstuck?

glacial matrix
#

@drowsy quarry any idea how to fix an issue where you can't get the animation to rip out organs

drowsy quarry
#

bugged corpse

cobalt swan
#

can someone help ive had this loading all day without any luck:

fringe socket
#

any other fixes for fatal error crashes besides deleting config folder?

winter python
winter python
craggy gust
#

I logged yesterday my t-rex at 60% grow
Now i was trying to join the Server and there is no rex anymore. Can anyone help me out? I rly safelogged it. The same on a allo on a Diffrend offi Server He is gone aswell

glacial matrix
vagrant tartan
#

anyone know what causes the fatal error ? never had any issue until today.

drowsy quarry
#

can try to move the E keybind to another one temporarily

glacial matrix
#

hold lmb and shake, right?

drowsy quarry
#

huh, depends

#

there's 2 ways to open a corpse

#

hold it in your mouth (dragging won't work)

then hold left click and shake

#

or spam E while looking at the body until it open

glacial matrix
#

I didn't know that. will have the dude try it out

#

E method works, shake does not

oblique hemlock
#

umm, i try to play evrima, but it sends me into hordetest, can someone help?

winter python
quaint pike
# glacial matrix so it loads up the initial screen but never fully launches the game?

This is a similar issue I was having which didn't get acknowledged lol, though game and taskbar icon load in they halt at the black load-in screen w/ an error message (00000029), then bug out the Steam library menu saying it's stopping in a loop while not being loaded in the taskbar... which seems to bug out sometimes too. Not sure if it's a hardware or account/file issue or what

drowsy quarry
#

if you can, it means you're carrying it

if you can just walk and drain stamina while at it, you're dragging

glacial matrix
#

Hmm I'll ask. Ty for the tips

stark haven
#

anyone know a fix for this?

#

i cant smell a mz either

visual nest
stark haven
visual nest
fallow sigil
#

I started evrima today after like a week. Menu looks like hordetest, I am not able to connect to any server and my characters seems to be gone. What is this?!

glacial matrix
fallow sigil
#

ok, thanks for this news ๐Ÿ™‚ any idea why am I not able to log to any server? Err: data aqusition failed
Is this err fixable at my part?

glacial matrix
fallow sigil
#

now I got fatal error and game closed itself

glacial matrix
#

See the pinned messages for that

alpine stratus
#

is there any button to get out of places where we get stuck?

karmic lynx
#

if i have easy anti cheat already installed and it still shows the error what do i do

glacial matrix
alpine stratus
#

Im still stuck๐Ÿ˜ญ

karmic lynx
#

if ive tried every methoed should i just delete all the files for the isle and just reinstall?

glacial matrix
#

Log out and back in

karmic lynx
#

yup

#

done every method under the sky

rigid raven
#

my groth isnt being saved ... anyone ells?

karmic lynx
steep pagoda
#

Is there any way to get rid of the Dx12 thing, I did the things said on Reddit already but I canโ€™t properly do them because I use intel instead of NVIDIA like a normal person.

steep pagoda
rough gorge
#

why is it that when i try to host an unofficial server via gportal the playercount is at 5/0 and when i try to join it says "data aquisition failed"
how do i fix this? when scrolling thru unofficial servers ive been seeing alot of people have this issue

glacial matrix
rigid raven
#

my groth isnt being saved ... anyone ells?

steep pagoda
steep pagoda
karmic lynx
#

im cooked bro nothings working

winter python
steep pagoda
winter python
steep pagoda
fiery vale
#

Haven't they fixed the EAC thing yet?

karmic lynx
#

im on pc

#

my problem is that it says i dont got easy anti cheat installed

#

which i do since i got multiple games installed wit it

glacial matrix
winter python
steep pagoda
karmic lynx
#

where

steep pagoda
#

I must be brainless

glacial matrix
fiery vale
#

It's here @karmic lynx

winter python
karmic lynx
#

ive done al lthat

glacial matrix
karmic lynx
#

ill try to update windwos but i recently updated them

rough gorge
#

...

winter python
#

@rough gorge Read rule 9 please

rough gorge
#

quick note

#

i was neither selling nor advertising any services
i was desperate for help

indigo fable
#

is there an unstuck command? i fell between rocks and cant get out. my character is bouncing in here

karmic lynx
#

/unstuck

indigo fable
#

didnt do anything. and now im on cooldown

karmic lynx
#

2 things may happen

#
  1. it works after the cooldown
#
  1. your cooked
indigo fable
#

thanks. hopefully it works haha

karmic lynx
#

lol

glacial matrix
fallen stratus
#

i cant log in in ANY server, im stuck with the connecting to server screen

foggy dawn
#

Dont spawm on US 8, spent 6 hours growing a rex and came back after logging off and its gone....

glacial matrix
fallen stratus
#

no

glacial matrix
glacial matrix
alpine stratus
glacial matrix
#

ooof. sorry. works sometimes, sometimes does not

foggy dawn
#

also, the no-queue thing is kinda stupid as well. Getting dropped from a server and then trying to get back in to play with friends is frustrating...

alpine stratus
#

at least im not stuck anymore lmao

glacial matrix
#

lol true

glacial matrix
indigo fable
#

logging killed me too. oh well. was stuck

stoic plover
#

anyone else having fatal error issues every 10 mins?

indigo fable
#

saved skins dont seem to save at all which is annoyin

glacial matrix
glacial matrix
stoic plover
primal ferry
#

I will literally pay someone if they can fix my game.. its been like this more a month now

glacial matrix
shut gorge
#

so im still getting a fatal error and crashing, i looked at the pins and deleted my config but yeah, still didnt work

glacial matrix
shut gorge
#

unofficial

glacial matrix
# shut gorge unofficial

some unofficial servers are broken and won't load the required dino / AI models, causing fatal errors. I can confirm it for you if you DM me your crash log. try an official server and see if you still getting it

shut gorge
#

are my crash logs in the local isle folder?

#

and the server i play on has ai dinosaurs on it

glacial matrix
glacial matrix
primal ferry
glacial matrix
fringe socket
primal ferry
glacial matrix
glacial matrix
primal ferry
glacial matrix
primal ferry
glacial matrix
#

Are you playing over a VPN?

primal ferry
#

nope

glacial matrix
#

any 3rd party AV installed?

primal ferry
#

nope

glacial matrix
#

is there a firewall in your network?

primal ferry
#

dont believe so

glacial matrix
#

static or manual dhcp/dns?

primal ferry
#

how do i tell

glacial matrix
#

if you dunno how to set it, it's automatic

#

just making sure you didn't have some weird dns server listed

primal ferry
#

yeah i didnt touch it

#

its says official network status error and ever since the one HT update it appeared (i was playing actively on previous versions)

glacial matrix
#

do you have any custom launch options in the isle properties?

#

doubt it considering you said you reinstalled

primal ferry
#

nah

glacial matrix
#

have you tried changing to legacy and seeing if anything works there?

primal ferry
#

dont see the point, im thinking it has to do with my internet or smth

glacial matrix
#

I think it does, too, like something is blocking the connection

#

but I was shooting in the dark

primal ferry
#

yeah do you think dming Punch about it is a good idea?

glacial matrix
#

Sure, at this point without looking at your network or PC, I'll just be shooting in the dark

primal ferry
#

yeah

#

thanks for the help tho!

glacial matrix
#

I tried. good luck

#

have you tried resetting winsock? @primal ferry

#

also, what kind of NIC is installed on your PC? check to see if it needs driver updates

dusk lynx
#

any1 know why i cant load into a server?

#

click connect and nothing happens

glacial matrix
#

server full

primal ferry
glacial matrix
#

check for NIC driver updates

primal ferry
#

๐Ÿ‘

steep pagoda
winter python
steep pagoda
static hollow
#

friend keeps geetting steam failure message and cant see servers

willow briar
#

Help please

#

I can't even find logs to see error details

glacial matrix
#

Official or unofficial server?

willow briar
#

Unofficial server

#

The temporary fix is to restart steam

#

But i've this problem since le last update

glacial matrix
# willow briar Unofficial server

If they are frequently occurring, I may be able to check your crash logs for an error I've been seeing that others have been having. Forewarning, I'm not an expert or part of moderation or development. The unofficial server itself might just be broken and you may have to try others.

fluid sequoia
winter lark
#

Logged back into grow my rex some more just now (was at 40%) and now Im back to 25%. Wtf. Someone know how to fix this?

winter lark
glacial matrix
#

Happening to US2, 3, and 8 afaik

winter lark