#🔧-evrima-troubleshooting-🔧

1 messages · Page 165 of 1

royal otter
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Hello ! I am trying to join the que to continue playing my dinosaur , but when the que finishes and its loading its asking me to create a dino, not loading my dino which is already created and alive ... i have 5 total on diff servers ,only 1 works , others are all asking to create new dino .... Any help pls ?

drowsy quarry
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if you're in hordetesting, come back to Evrima

dire spear
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its not showing diet what can i do

drowsy quarry
shut obsidian
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My deino got stuck in a visual glitch by the dam couldnt move and got eaten TI_Cry

Theres like gaps in the water where your dino thinks its on land. Is this being fixed anytime soon?

fiery scarab
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Try verifying your files and restarting computer

queen river
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Yo I'm stuck and /unstuck ain't working

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I'm starting to starve pls send help

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Im on NA3 at Highland sector J

winter python
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Read Epsilon's message

gray cloud
queen river
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Gotchu bro thanks

stuck vortex
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the kouga vid didnt help really

drowsy quarry
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I have people that cannot play without the program, and some that can't play with it 🤷

stuck vortex
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i have LSFG 1.1 and LSFG 2.3 / Not just LSFG like in your video.

drowsy quarry
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🤔

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I mean, yeah. I have 2.3 since it released an update after the video

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it's small though, nothing fancy

novel hemlock
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anyone know how to fix this texturing?

mossy geode
novel hemlock
mossy geode
novel hemlock
novel hemlock
mossy geode
#

Go for it, if the issue is still there there’s one more thing I think could work

mossy geode
# novel hemlock still :(

Try this:

  1. If running The Isle, exit the game.
  2. Open File Explorer.
  3. Click the address bar at the top.
  4. Type %localappdata% then press Enter.
  5. Find "TheIsle" folder. Open it.
  6. Open the "Saved" folder.
  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  8. Start the game.
novel hemlock
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okay!

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it worked! tho im scared for my fps but they are fine for now-

mossy geode
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Nice

junior comet
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This is confirmed to be because of the current amount of players. 145 players gives 80 ping, 140 players 60 ping, 65 players 25 ping. Lower it to 125 max and see how that goes until it's better?

tropic cairn
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did you ever fix this

jovial nebula
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Hello! I got stuck out of nowhere in the rocks, can anyone help me?? It took me so long to grow up and now I'm going to die of thirst!
My location
-199,995.793, 117,090.317, 33,279.101

jovial nebula
wicked arch
winter python
wicked arch
crystal rune
#

I forgot to pick my first mutation and now that my second one is unlocked, i can no longer place a mutation in the first slot???
Plez help. Can it be fixed?

mossy geode
crystal rune
gray grail
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This appears to me when trying to enter emvrima DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument. 🥲

gray grail
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an intel iris r xe 🥲

winter python
gray grail
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not problem thacks 👌

wispy wyvern
eternal pivot
grand karma
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So, my game is not working in legacy or evrima. It won't load any servers, no official, no unofficial. It doze this for evrmia and legacy

thorny lintel
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why when i go in local and type / and press tab does it turn into /spawn tenontosaurus?

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is this a leftover from development?

hushed veldt
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Good time zone, if i wanted to increase AI spawn, would i make the spawn interval larger or smaller?

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@drowsy cape would you know? ^^

drowsy cape
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best i got for ya

vapid depot
# grand karma So, my game is not working in legacy or evrima. It won't load any servers, no of...

@grand karma

try adding the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post :> #🔧-evrima-troubleshooting-🔧 message ...

(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)


if you switch branches sometimes it is a good idea to delete the config folder (keep skins) or TheIsle folder in appdata

  • could try deleting TheIsle folder in appdata\local (the game will recreate it with default settings next time it runs)

(default location: C:\Users\username\AppData\Local\TheIsle)

refer this post for instructions:> #🔧-evrima-troubleshooting-🔧 message

  • also check windows is up to date including optional updates (windows 11 often has driver updates under the optional updates) and ensure you are running the latest graphics driver

  • use/click this post to check cpu model and graphics card/driver info :> #🔧-evrima-troubleshooting-🔧 message

glad prairie
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Does anyone have a good list of the best graphics settings to use? I’m not sure what everything does, but I’m shooting to maximize fps while maintaining good visuals. I have great specs I should note (GeForce RTX 3070 gpu).

drowsy quarry
glad prairie
drowsy quarry
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cant remember all of them rn but i have a video showing em

glad prairie
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👍

glad prairie
drowsy quarry
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npp

fair jackal
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when ever i try and load into a server it takes forever then kicks me and says client disconnected

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is there any fix i can play lagacy just fine without lagging or anyhing

vapid depot
vapid tartan
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Hab genau das gleiche Problem gehabt.. funktioniert wenn man dlss in ultraperformance macht besser 🙂

unkempt arrow
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<@&818552355796287508> can you help me ?

hollow fulcrumBOT
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Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

grand karma
vapid depot
# grand karma i tried to get into anticheat but it wouldent let me. it kept asking if i would ...

@grand karma

what is the version of evrima you are running - check the in game menu for the version - latest public evrima branch is 0.15.203

in steam - right click The Isle - properties - betas - beta participation - choose Evrima public branch from the dropdown box

  • if you think easy anti-cheat is not installed properly or you having trouble installing it you can also install VR Chat (free app) from in the steam store search and run it once which should then install easy anti-cheat

you must have had User Account Control (UAC) asking you to give permissions which you just allow...

(nb. you may need admin rights (right mouse click - Run as administrator) when running/installing things and/or add the steam folder to your antivirus/firewall exceptions and add the Isle game to your antivirus/firewall exceptions)

vague heart
agile hatch
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hello, im full bug

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what can i do??

vapid depot
# agile hatch hello, im full bug

you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help

nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time

nb. there is a 'cool down' period after using unstuck command which i think has increased since the last update ... maybe 10 mins now ...

agile hatch
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/unstuck works thxx

grand karma
vapid depot
unreal burrow
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can diablos one shot ceratos? or was it a cheater

fallen flare
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is there any known bug fix for no preferred food list?
i used to relog but doesnt help me now :x

drowsy quarry
thin oracle
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my preferred diet list doesnt shown, nor do i see any diet graphics when i smell. it all shows as chicken legs. I've tried resetting the game 10 times now and had no luck. Is this a known issue with a resolution?

winter python
stuck reef
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guys it's been a week and I cant play because of this.

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it doesn't which server i try to get into, it's always the same issue

mint onyx
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anyone know how fix that??

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i have the same problem

warped ingot
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anyone knows how to fix fatal error at launch?

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pls help

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my money will die

red ermine
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i dont have any preffered food on my omni and i cant get any nutrients

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how can i fix it

maiden kindle
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hello i have a problem on evrima chat, when we are in group we cant tab and chat in official server ( we got delete in the apdata / theisle ) the folder trying to restart all but nothing is fixed

warped ingot
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do anyone knows what that means?

winter python
warped ingot
winter python
warped ingot
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i think its too much low for the isle

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rihjy

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right

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:C

winter python
warped ingot
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oi

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mv

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mb

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sorry

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wth

winter python
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Ah, well, if you don't have a GPU you can't play the game

mint onyx
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i used /unstuck and didnt do anything

maiden kindle
winter python
maiden kindle
leaden marten
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is the recording bug still a thing

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where you can't see the names anymore

cursive dock
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Hi I dont see any prefferd foods in my status report? Any fix?

leaden marten
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helped me

unreal burrow
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my game audio is extremely quiet. The ui sound effects are normal volume, but all of the ingame sounds are super quiet. I have to turn my volume super loud to hear properly. Any fixes?

leaden marten
cursive dock
unreal burrow
leaden marten
leaden marten
unreal burrow
leaden marten
#

try verifying your properties

leaden marten
unreal burrow
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concerned its a UE5 issue since I had a similar problem with VOIP in another UE5 game

leaden marten
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could be the cause

plush birch
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correct me if im wrong, im having issues with the friend session filter, its not showing any of my friends who are online on the game. Is this a bug to be fixed or is there something I can do to join/ see my friends on the server list

drowsy quarry
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perhaps it's either bugged or it really never worked

plush birch
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it used to

drowsy quarry
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strange

granite tapir
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Hi guys, do some of you have an issue where you sometimes can't eat, grab or bite because your dino is scenting ?

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I tried deleting config file, deleting the game, it just comes back and it's getting worse I now have it with all my dinos in certain spots on the map

frigid flame
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does anyone know why this keeps happening

lunar garnet
restive warren
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Wondering if these specs are going to give me good performance

GPU: AMD Radeon RX 5500 XT
CPU: Intel i7-2600K 3.4GHz Max TDP 95w
Ram: 16gb

drowsy quarry
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depending if you sacrifice a bit of the visuals or not

restive warren
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Hell nah I want 60 minimum. I need a nvidia 3060 don’t I

vapid depot
# restive warren Wondering if these specs are going to give me good performance GPU: AMD Radeon ...

@restive warren

i have my sandy bridge intel 2600k (k for unlocked processor) from 2011 in my 2nd pc running overclocked from 3.4ghz to 4.3ghz in the bios ... but i have not played isle evrima with it as i upgraded a few years ago to an amd 5900x cpu and nvidia rtx 2070 just before evrima beta came out in june 2020

and on the 2600k i use a cooler master hyper 212 evo (newer v2 version has since come out) with two fans in push and pull config for the cpu cooling (my pc case cooler master haf 912 plus has the side panel clearance for the hyper 212 evo tower cooler) - the stock intel cooler was not great for cooling the sandy bridge 2600k cpu while overclocking past 4ghz and would run too high cpu temp up to 90c

with 16GB of kingston ram ddr3 1333mhz overclocked to 1600mhz - they have heatspreaders so they run well with the overclocked 2600k ... asus p8z68-pro/gen3 motherboard

nb. sandy bridge (and ivy as well) prob the best overclocking cpu ever ... just check the cpu temp using something like free gpu-z util and free cpu-z util for info

amd 5500 xt comes in 2 variants - 4GB and 8GB vram

rotund salmon
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Does anyone know what this is?

vapid depot
# fair jackal It says client disconnected

@fair jackal

is it Client Disconnected - UNetConnection::Tick: Connection TIMED OUT error?

is this the only steam/online game you are having connection issues with?

what is the version of evrima you are running - check the in game menu for the version - latest public evrima branch is 0.15.203

in steam - right click The Isle - properties - betas - beta participation - choose Evrima public branch from the dropdown box


another player yesterday had issues with no servers coming up in evrima or legacy ... so did the two posts below which are general stuff to try ... click on the -evrima-toubleshooting- posts below:

have a look at this post for some things to try :> #🔧-evrima-troubleshooting-🔧 message

and this one also :> #🔧-evrima-troubleshooting-🔧 message

vapid depot
# rotund salmon Does anyone know what this is?

try adding the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post :> #🔧-evrima-troubleshooting-🔧 message ...

(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)

  • also pinned message about installing easy anti-cheat:> #🔧-evrima-troubleshooting-🔧 message

  • another post about reinstalling easy anti-cheat:> #🔧-evrima-troubleshooting-🔧 message

  • if you think easy anti-cheat is not installed properly or you are having trouble installing it you can also install VR Chat (free app) from in the steam store search and run it once which should then install easy anti-cheat

(nb. you may need admin rights (right mouse click - Run as administrator) when running/installing things and/or add the steam folder to your antivirus/firewall exceptions and add the Isle game to your antivirus/firewall exceptions)

also not sure if that would show up in the crash logs? C:\Users\username\AppData\Local\TheIsle\Saved\Config\CrashReportClient

and the easy anti-cheat launcher log file: C:\Users\username\AppData\Roaming\EasyAntiCheat\108bae92517548518cbd371722381ded\6db6bea492f94b1bbdfcdfe3e4f898dc\anticheatlauncher.log

also look for any potential conflicting sofware eg. keyboard/mouse/gamepad macro/remapping/rgb lighting or scripting software etc (use task manager to close them)

rotund salmon
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Thanks boss

mild fjord
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Is anyone else experiencing weird fuzzy shadows? Mainly in the water..?

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And forest areas

glossy pine
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Hey everyone, I haven't seriously played since legacy, and I tried the Croc out when it first came out but haven't played since... I can't launch the isle evrima due to a DX11 error and I haven't really found a modern and good solution...Can anyone help me out? (Sorry for mispellings and double letters, I have a janky keyboard)

mossy geode
glossy pine
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I just updated graphics card but realize my windows isn't up to date.. however following steps online (logged in as administrator) I have an "Access denied" message to change my windows update settings to automatic or manual rather than disabled

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@mossy geode

mossy geode
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Weird, I don’t think I know how to fix that one, maybe it’ll work now that your graphics card is up to date, if not, maybe fully shutting down your pc and starting it again will help

glossy pine
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Welll when I orginally tried the graphics card was already updated but I think it's a windows issue I'm having, it's weird because I only have 1 user on my pc and it's an admin so Idk why it won't let me start the automatic or manual feature under windows updates (I don't have great pc skills lol, and I'm starting to tweak that I'm hacked or something)

mossy geode
glossy pine
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yeah I gotta contact windows tech support, I'm watchinng vids from 2-10 years ago trying to figure this out and it keeps giving me errors...Thanks for the help annyways!

vapid depot
# glossy pine yeah I gotta contact windows tech support, I'm watchinng vids from 2-10 years ag...

@glossy pine

are you running the latest microsoft windows version?

  • you can check what version of windows you are running by running/typing winver.exe from the windows start/search (Press the windows key (or press "Windows key" + "R"))

  • windows 10 latest version is 22H2 which will be its last version before end of life according to microsoft ... there will still be windows updates support for windows 10 until Oct 14 2025 (extended security updates support after that for a price) - but that will be the last windows 10 version - 22H2

(also if your windows 10 is stuck on an older windows 10 version such as 21H2 it might not offer updates anymore as i believe update support for 21H2 finished June 11 2024 ... in that case users can do what is called an in-place upgrade using the latest windows 10 iso from microsoft website - nb. always back up your data)

  • windows 11 is currently 23H2 (there is also 24H2 available but depends on your hardware if windows automatically offers it to you)

*** also this:>*** https://www.youtube.com/watch?v=HTL-P_xUPkY (How to Fix "Access Is Denied" Error When Using Windows Update Service)


https://www.nvidia.com/Download/index.aspx <: to manually select your graphics driver language etc

you can also use geforce experience to update drivers ...

you can download and run/install the latest geforce experience version from here:> https://www.nvidia.com/en-us/geforce/geforce-experience/

you can download and run/install the latest official nvidia driver from this download page :> https://www.nvidia.com/en-us/geforce/drivers/

or for amd official graphics drivers:> https://www.amd.com/en/support/download/drivers.html


red crater
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hello i have a problem

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i am on hordtest

mossy geode
red crater
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:/

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dident know

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thanks dude

mossy geode
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No problem lol

woven harness
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hello i have a problem

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Black screen after creating a room

vague heart
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@woven harness Please use #🔧-legacy-troubleshooting-🔧 for legacy related issues. The hosting option is not working properly though, there might be someone who has a solution but I don't know of one.

woven harness
#

ok

#

ty

errant moat
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anyone know yet if people that can only run dx11 can still play evrima or is this still not a possibility?

crude sorrel
#

<@&818552355796287508>. So I am having this issue where it says my dino is safe but as soon as I log into the server it brings me to the dino selection screen as if I don't have one.

royal otter
novel wolf
#

Yoo is croc babys meant to feed themselfs? i cant drink water from land, i gotta be swinning, and eating food gives no food buffs? im at -75% and been sitting at around 1% grown for so damn long

umbral patio
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can someone tell me how to fix always got kick in the server, sometimes i swim and other crocs is flying i can't chat or read my message IGN.. also my connection is good

split kayak
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Does anybody know how to fix this visual bug?

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it keeps on flashing from full resolution to this constantly

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and it's really starting to give me a headache lol

azure mantle
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Um.. my dino's preferred food has gone missing after a Fatal Error crash..

novel wolf
split kayak
#

as DLSS is a much-appreciated thing lol

novel wolf
#

yeah ikr

eternal pivot
crude sorrel
eternal pivot
eternal pivot
eternal pivot
novel wolf
novel wolf
#

you're not hearing me... ffs

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Broken system making the growning up to 3% to eat buffed food was like 90mins... then 2.5 hours total with max food buffs got me to 10%

drowsy quarry
novel wolf
#

because NOTHING GAVE NUTRIENTS

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until after 3%

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not just me but the other baby had the same problem n at 3% we both could see n feeed n get the buffs

drowsy quarry
#

so you were a baby?

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not a juvie

novel wolf
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from a egg

drowsy quarry
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so your parents didn't have nutrients to give to you

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cause if you beg, you receive their diets

novel wolf
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was no begging could only feed on meat

drowsy quarry
#

ah, Deino egg

novel wolf
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which gave nothing but food

drowsy quarry
#

what was the food they gave to you?

novel wolf
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everything

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for them they had all the different types of dinos

drowsy quarry
#

even organs?

novel wolf
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yes

drowsy quarry
#

that's suitable for a bug report

novel wolf
#

i see, the page.

proud terrace
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Why isn't my preferred food showing up

novel wolf
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gotta love that

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it should still work getting the nutrients, but yeah This happens once in a while n will come back after server restart i think. @proud terrace

proud terrace
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Alr

undone sparrow
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how to fix preferred food bug?

drowsy quarry
echo heart
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how to fix

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If I come to the server and there is a queue, it crashes after I pass it

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For the last 8 hours that I've been in the game, I've played it for 1.5 hours on the server the rest of the time I'm in the download and looking for how to fix the crash

ocean frigate
#

Hello does anyone know fix for 'disconnected from queue' i keep getting this message and i cant join any server

brave wing
#

how do i fix this

deep shuttle
trail grotto
#

i been stuck in a waterfall for like 10mins n i did the unstuck command but it didnt do anything n im finna starv n im not trying to die lol HHHHEEELLLPPPPP

indigo hedge
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i m trapped

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in rock

versed dove
#

Any new fixes to the directx12 issue? dxdiag says it's all on 12, tried updating driver and everything with no luck. (Not me but a friend)

versed dove
winter python
versed dove
terse pier
#

Hey all, I bought the game yesterday and haven't been able to play at all. This is on Evrima. Issue is basically every time I try to load up the game I get this error message. Games never ever opened for me, always crashed. Tried a bunch of stuff online, but nothings working. Any ideas?

dawn viper
#

guys I am sure this isn't the best place to ask? but is there any command to unstuck on the official servers? i just got stuck between 2 little fock trees while walking

dawn viper
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omg i used once and didnt work now it says is on cd LMAO

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BUT TY KOUGA i will remember that

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tyvm

drowsy quarry
#

all good :)

cedar crown
#

Anyone know of a fix for the no preferred food glitch?

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@ me if anyone knows anything

drowsy quarry
cedar crown
vapid depot
# terse pier Hey all, I bought the game yesterday and haven't been able to play at all. This ...

@terse pier - still an issue?

  • check windows is up to date including optional updates (windows 11 often has driver updates under the optional updates) and ensure you are running the latest graphics driver

what is actually the cpu model and graphics card/gpu you have? and the graphics driver version your windows is using? graphics driver may need updating if your hardware is sufficient to run isle evrima

  • to check what graphics card/gpu is identified/installed in your pc/laptop and windows:

run dxdiag.exe from the windows start/search ... there will be a display tab for each graphics card/gpu installed in your pc/laptop - select a display tab ... on the right hand side look for where it says feature levels ... check if it supports 12_1 (minimum now i think), 12_0 (was the minimum) and not just 11_1, 11_0, 10_1, 10_0, 9_3, 9_2, 9_1, 9_0 etc ... you can also see what graphics driver version/date you are running just above it.

or

right click taskbar - task manager - click performance tab - scroll down on the left side to GPU - how many GPU's listed? click on GPU 0 and you can see the driver version/date/directx version/maximum directx level supported ... same for GPU 1 if you have more than one graphics adapter / gpu - eg. a discrete/dedicated graphics card and an onboard integrated graphics chip built into the cpu

lone swift
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anyone know if there is an unstuck command for evrima im stuck between a tree and a rock and no matter what i do i cant get out

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i tried /unstuck and nothing happened

vapid depot
# lone swift i tried /unstuck and nothing happened

you can type /unstuck in the in game chat might work or you can tag the @ official server admin role in the official server channel for the official server you are stuck in and mention your in game name and hopefully someone is available to help

nb. if the /unstuck doesn't work it could be because other players are close by ... you can also try logging out while your dino is still alive and logging back in later and the /unstuck command might work the next time

nb. there is a 'cool down' period after using unstuck command which i think has increased since the last update ... maybe 10 mins now ...

lone swift
#

my friend was standing next to me in game ill have him leave and try again in abit thank you for the info

terse pier
vapid depot
# terse pier Hi, yes still an issue. I have a RTX 3070 and yes it supports 12_1. I have also ...

@terse pier

u could look in event viewer (run eventvwr.msc from search/run box) at the windows logs - application and system ... see what events/errors have been happening ... may be error info in there that relates to the fatal error but not always

what is the cpu model?

is this the only steam/online game you are having errors/fatal errors with?

double check you are running evrima public branch - in steam - right click The Isle - properties - betas - beta participation - choose Evrima public branch from the dropdown box

terse pier
vapid depot
terse pier
vapid depot
vapid depot
# terse pier Just tried it twice, still same fatal error

try adding the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post :> #🔧-evrima-troubleshooting-🔧 message ...

(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)

  • also pinned message about installing easy anti-cheat:> #🔧-evrima-troubleshooting-🔧 message

  • another post about reinstalling easy anti-cheat:> #🔧-evrima-troubleshooting-🔧 message

  • if you think easy anti-cheat is not installed properly or you are having trouble installing it you can also install VR Chat (free app) from in the steam store search and run it once which should then install easy anti-cheat

(nb. you may need admin rights (right mouse click - Run as administrator) when running/installing things and/or add the steam folder to your antivirus/firewall exceptions and add the Isle game to your antivirus/firewall exceptions)

also not sure if that fatal error would show up in the crash logs? C:\Users\username\AppData\Local\TheIsle\Saved\Config\CrashReportClient (look in the sub folders at logs)

also easy anti-cheat launcher log file if you want to look at that for reference: C:\Users\username\AppData\Roaming\EasyAntiCheat\108bae92517548518cbd371722381ded\6db6bea492f94b1bbdfcdfe3e4f898dc\anticheatlauncher.log

this post about installing ms c++ runtime redist files :> #🔧-evrima-troubleshooting-🔧 message

thin rock
#

how do the mutations system work? Is there a page where I can read about it? Im a full adult and only have 3

terse pier
vapid depot
vapid depot
# terse pier My norton virus initially quarantined the game but I set exclusions to the whole...

i added a link in the above post for installing ms c++ runtime redist files - you could try that as well :> #🔧-evrima-troubleshooting-🔧 message

also maybe do a clean nvidia graphics driver install (the driver setup while installing allows you to choose if you want to do a clean install of the driver - you may lose any custom control panel settings you set up?)

latest nvidia driver if you want to manually download and then run/install the driver:
https://www.nvidia.com/en-us/drivers/details/230852/

GeForce Game Ready Driver

Version: 560.94 WHQL
Release Date: Tue Aug 20, 2024
Operating System: Windows 10 64-bit, Windows 11
Language: English (US)
File Size: 701.11 MB

https://www.nvidia.com/Download/index.aspx <: to manually select your language etc

you can also use geforce experience to update drivers ...

you can download and run/install the latest geforce experience version from here:> https://www.nvidia.com/en-us/geforce/geforce-experience/

you can download and run/install the latest official nvidia driver from this download page :> https://www.nvidia.com/download/index.aspx or https://www.nvidia.com/en-us/geforce/drivers/

or for amd official graphics drivers:> https://www.amd.com/en/support/download/drivers.html

terse pier
vapid depot
# terse pier I already had the ms c++ (both x64 and x86 installed) but I hit repair anyway to...

@terse pier

can u look in event viewer (run eventvwr.msc from search/run box) at the windows logs - application and system ... see what events/errors have been happening ... may be error info in there that relates to the fatal error but not always

eg. after gettting the fatal error - look in event viewer at the application and system logs and see if there is a warning or error at the same time


normally you could also look at the latest isle game logs in C:\Users\username\AppData\Local\TheIsle\Saved\Logs

but the current latest version of the isle evrima public branch appears to not have an active isle log file that the client/user can open and read through - for now it has a simple text file with a one line entry containing the date it was created - they may add live active logging to the isle log file again at some point

  • you can still look at older isle log files that might have some useful info if you have had the issues prior to the latest evrima public branch update

if you have a discrete graphics card(s) and onboard integrated graphics gpu then windows will determine which one to use when a game runs but you can manually select and tell windows to use the more powerful of the two for a specific game/app - which would normally be your discrete graphics card ...

  • here are two posts with instructions about assigning specific graphics adapter for a game:

*** manually selecting/assigning graphics adapter / gpu per game in windows: ***

#🔧-evrima-troubleshooting-🔧 message
#🔧-evrima-troubleshooting-🔧 message

slow elbow
#

Hi, I just wanted to report the bugs in the rocks.

terse pier
# vapid depot <@155397534846681089> can u look in event viewer (run eventvwr.msc from search...

Ok so the game actually loaded up on my third attempt to try get you some log information (because I really don't know what I'm looking at here in the event viewer). Closed it and just tried to open it again, fatal error. So not sure what happened there. Just tried 3 more times just incase for some reason the games loading now, they all failed.

In system - all it talks about is anti cheat unloading/installing successfully. I can't see much happening in application, just occasionally my anti virus doing stuff but the timing doesn't seem to align for when I launch the game. Most of the time its just saying - Updated Norton 360 status successfully to SECURITY_PRODUCT_STATE_ON.

In the Saved\Logs theres just random folder names with the times of the launch but no files inside of them.

vapid depot
# terse pier Ok so the game actually loaded up on my third attempt to try get you some log in...

@terse pier i dm'd you with some more things to try so i don't take up to much chat space here with too much repeat info ...

thanks ... see how we go in dm if we can resolve the fatal error as appears you have good enough hardware, running windows 22H2 up to date with latest graphics driver, c++ runtime etc - norton did block the game initially but you say you added exception for entire steam folder/game

nb. looks like you have 3 graphics devices if you have the nvidia rtx 3070, nvidia gtx 1080 and the Intel UHD Graphics 630 integrated into the intel i7-10700 cpu

there has been issues with intel 13th/14th gen cpu's and crashes, fatal errors, out of memory errors, freezes/lockups as well but not aware if that affected earlier gens of intel cpu - this post for reference info :> #🔧-evrima-troubleshooting-🔧 message

one of the others in the meantime might suggest something as well

update: we tried numerous things in DM as well but unable to fix their fatal error ...

chilly pebble
#

Hey, stuck in game and /unstuck isn't working? Keeps going on cooldown when I try

compact mesa
#

Hey new issue since the server restart, there is an issue with eating, drinking etc. every once in a while dino's mouth will close up (empty) and you aren't able to sniff, bite or anything other than walk.

eternal pivot
terse pier
eternal pivot
celest ridge
#

Hello, can you help me I have a server hosted on a Windows computer since the update the server appears impossible to connect this 😅

spare rivet
#

I cant play evrima

abstract parrot
#

i rlly need help anyone PLEASEEEEEE everytime i try to join an isle server (evrima) i get this "data aqcuasition failed" or sum like that and idk why i just keep getting it i rlly wanna play the new update i havent played it since horde testing came out i havent played dible or ANYTHING PLEASE SOMEONE HELP MEEEE!

vague heart
shrewd cedar
#

How to fix this?

vague heart
shrewd cedar
vague heart
#

This GPU (Nvidia GT630) can't run the game. It's too old and lacks features that are required for evrima.

paper iris
#

how can i fix my diets? i cant see them and scent

steep shuttle
spare rivet
lament python
#

Im getting weird sounds ( sounds like a robot and static) and my fps drops every few seconds. This has never happened before. Anyone know what I should do

tribal cradle
#

cant we open Bodys up by biting anymore ?

winter python
muted dust
#

Anyone else having issues with preferred foods not showing up? I am growing my second dibble, thinking the first got bugged... but it happened again. I've restarted my game, logged out and back in, game and driver is up to date... idk what to do

#

I cant even smell food at this point either

mossy geode
muted dust
#

was worried about that, thank you.

terse pier
# vapid depot <@155397534846681089> i dm'd you with some more things to try so i don't take up...

Just a bump to anyone else reading this. Pravda (seriously what a good guy) been helping me for hours in PM but games still not working. Its loaded up randomly twice now but I can't find any patterns to why it worked twice. Still same original error I posted yesterday. My CPU is 10th Gen and I've played around anyway with underclocking etc. For reference the last time it launched was after I fully uninstalled steam and the first boot up worked. The other time was just a random attempt. If anyone's got potential ideas I haven't tried, I'm all ears.

keen remnant
#

Is an Admin available to help out? Where Stuck.... xD

winter python
keen remnant
keen remnant
spring lion
#

Is there a way around this problem? I have this every time I log in and can't find any more food. No matter with which Dino.

#

Even relogg does nothing.

spring lion
boreal vigil
#

can someone explain to me why when you get hit off a tree you glitch and cant move

#

?

upper dune
#

but even verify the files it does the same things

slate oxide
#

Any admin that can tp me out? I cant use /unstuck because of a pt abusing the “players too close” as it knows im stuck

supple torrent
#

My game won't start as it says it doesn't have enough video memory to allocate however my GPU is a 1660 with 6GB Video memory which is higher than the steam page min req's. Should it work or have the reqs increased?

winter python
supple torrent
slate oxide
#

This pt is still stopping me from using unstuck

#

Amazing

winter python
minor marten
#

Hello, I logged into Server NA 3 which I had safe logged a full grown cera with more than 50% food and water. When I logged in I had zero everything - zero stam, food, water, nutrients, and jsut died in a couple minutes. When I tried eating a corpse I found nearby, resting, and drinking water it did nothing ot rasie the status bars. What the heck just ahppened?

slate oxide
#

Hunts gone wrong

#

Wow

#

Im dead

#

Nvm then

#

Ima just log and hope this no life bird goes away

tulip orbit
#

keeps saying I dont have enough video memory when im on a RTX 3060 TI 💀

drowsy quarry
tulip orbit
drowsy quarry
#

at least we know the cause now

tulip orbit
#

mines is overclocked aswell if that helps

#

I did lower my resolution and increased my shared video memory to fix the problem

#

I am on medium-high settings running 80ish FPS

drowsy quarry
boreal crown
#

Does someone also have problems with screen being separated into 4 parts while starting game with dlss turned on? Turning it off fixes the issue but fps suffers without it

boreal crown
drowsy quarry
#

very likely aware

boreal crown
#

Alright, thank you for the clarification 🙂

#

I have made a bug report through google form just to be sure it is actually reported 😛

drowsy quarry
tardy lava
#

game freezes pc at launch any suggestions?

boreal crown
tiny verge
#

how do i install anticheat?

winter python
tiny verge
rigid marsh
#

eggs aren't showing up for a friend who made the nest with me and respawned is that normal

winter python
rigid marsh
#

is that a new change?

winter python
#

Yea it came in the dibble update iirc

hasty flower
#

<@&401466542140817419> Hello, me and my friend are new to this game and we were playing as Carnos in the highland yesterday and we got stuck in a weird mountain place and cant get out. We were playing in the NA 4 East sever and we made it to 63% and we don't want to lose our progress. Is there anything you can do to get us out or do we just stay stuck and die ?

drowsy cape
mossy geode
drowsy cape
mossy geode
hasty flower
# drowsy cape in the evrima channels*

ok sorry about that I just joined this sever. So I can just go to the evirma-na and request my unstuck in there ? Also do we currently have to be in the game for you guys to move us ?

drowsy cape
#

yes and yes. also. try /unstuck

hasty flower
drowsy cape
#

and yes you type it ingame. sorry currently in the middle of something so hard to type long sentences

hasty flower
#

that's fine I understand. Thank you for helping if it doesn't work ill just message it in the evirma-na channel

tiny verge
#

Is there a map for Evrima?

mossy geode
tiny verge
mossy geode
tiny verge
frigid lake
#

i'm crashing nonstop once loading in. Any tips to help prevent this?

eternal pivot
plain jacinth
#

the only server I play on

upper dune
#

Any of you have this problem when you restart the game for change the setting ?

Unable to execute the code because lbgcc_s_seh-1.dll was not found. Reinstalling the program may fix this problem

Unable to execute the code because libstdc++-6 was not found. Reinstalling the program may fix this problem

drowsy quarry
upper dune
#

i try to remove the config folder and verify is doen't work, even re-installing the game

drowsy quarry
#

it's a file missing that would make the restart itself

upper dune
#

ooh okay! thank you

deep shuttle
#

where is the config located at again?

upper dune
#

appdata -> Local -> the isle -> saved

flat coral
#

what's going on with this?

#

I restarted my pc and it's still showing

upper dune
#

maybe steam is bugy today

strange knoll
#

DLSS is bugged..whenever i turn it off this goes away

marsh tundra
#

how do i fix this... i have that since yesterday and i cant keep my perf diet with it

marsh tundra
# drowsy quarry no fix yet

its okay i just found that safelogging can accualy fix it but not everytime, ig i just got unlucky with the 5 other safelogs i did

drowsy quarry
#

very lucky indeed

#

I just wait it out, I can live with it 🤷

gentle atlas
#

can someone help plz

drowsy quarry
#

try to delete config folder to see if it fixes

gentle atlas
#

ok

#

where can i find it

empty gust
# gentle atlas

Just had this problem. I think its related to a steam ongoing issue

gentle atlas
#

what should i do

normal prism
#

Saame thing. Yerstoday everything worked just fiine 💔

empty gust
gentle atlas
#

so it is not me i just need to wait ? because 20 min ago worked fine

drowsy quarry
#

well, can wait it out

#

but your resolution does seems weird

gentle atlas
drowsy quarry
#

ah I see

empty gust
#

looks like there are problems in different locations. Like brazil, argentina, france and some other locations as well

gentle atlas
#

im in italy

empty gust
#

My steam keeps switching on and off so they are probably working on fixing the issue.

red crater
#

can any one help

#

i cant hear my aduio

random mason
#

can anyone help me? Where is my diets?

forest thorn
#

ye same

#

how do i9 fix it

drowsy quarry
carmine orbit
#

Game keeps fatal erroring. It’s not exactly playable like this lmao. Why not fix this instead of adding new dinos?

fossil bronze
#

sir, why in official server many cheater .. in AS1 so many cheater inthere

trail shoal
#

Does anyone know how I can fix this error?

toxic shale
#

Can someone explain to me why I can't hear the game in my headphones? (The headphones themselves work perfectly, only in The Isle I can't hear anything)

iron scroll
#

is someone else also having problems connecting to eu 7-south it allows me to get in queue but disconnects me after few minutes in queue

elder crystal
naive robin
#

is it just me or the record button not working? anyone know how to fix?

thin oracle
#

Its so bad

#

Like the lines make it unplayable while running through foliage

#

pain

silent locust
#

hello could anyone help me with this? i changed the beta to evrima and tried playing the game and it said “Direct 12 is not supported on your system. Try running without the dx 12 or -d3d 12 command line argument.” and i looked around to see how to fix it and it says that my computer supports it and i even tried uninstalling. Any ideas on how to fix this?

silent locust
#

where do i see that at? sorry i’m new to computers

winter python
silent locust
#

it’s says 12 if i’m looking at the right thing

winter python
silent locust
#

Intel (R) Iris (R) Xe Graphics

winter python
#

That's an integrated GPU and can't run the game, sorry. Is there no other GPU listed in Task Manager?

silent locust
#

other only things i see is CPU, memory, disk, wi-fi, and GPU

winter python
#

Yea, your pc can't run evrima then, sorry

silent locust
#

oh okay do you know what pc can?

winter python
#

Anything with a GPU that can run dx12 at Feature Level 12_1 or higher

waxen lynx
#

where put unstuck request?

winter python
thin rock
#

how does the Dilo poison work? Is it any life stage or just adult? Also do they only have one attack?

somber acorn
#

when dilo have 40% he have venom and you have to just bite

inland gazelle
#

Is there a known issue when you log into a server with a pre-existing diablo-triceratops dino thing that you don't have anything listed under "preferred food"?

mossy geode
inland gazelle
#

Does that affect the animals' ability to sniff for food?

mossy geode
humble anvil
#

yo, anybody else getting an issue where the game shrinks to a corner of the screen?

humble anvil
#

oof thank you so much

gloomy star
#

anyone know whats the reason that 2 person cant do courting??

#

we both didnt came from the same nest

oblique wing
#

yes ^
My friends (dibbles) can't seem to pair for some reason
they are male female, both full grown, not related
Does anyone know any fixes?

solemn shard
#

Hey, does anyone know what this like textures glitch is and if its my computer or the game, i dont get this on any other steam game so i am pretty sure its the game but its really REALLY unplayable when it acts up https://medal.tv/games/the-isle/clips/ixAD6DPdRL1exM-gG/d1337Gxw1Gpk?invite=cr-MSxuc2IsMjU0MTM5NDE0LA

Watch Untitled and millions of other The Isle videos on Medal, the largest Game Clip Platform.

▶ Play video
winter python
solemn shard
gloomy star
#

but lemme ask about the keybind

winter python
solemn shard
#

Also is DLSS abrivriatied or does it say DLSS

winter python
#

You're cetain you share no relatives?

solemn shard
winter python
gloomy star
solemn shard
gloomy star
#

i got nested, and my friend spawned

winter python
#

Have either of you ever cleared the config file before? I think you might have to try that

gloomy star
#

ah damn, its prob that then

#

we could do that but we dont wanna be in queue xD

winter python
#

Yea :/ sorry

gloomy star
#

all g thnks for helping ^^

timber trellis
#

Código horde testing the Island evrima

winter python
timber trellis
mild fjord
#

i need help- my friend cant run the isle on his computer it looks like roblox lmao... is there a way to fix this

vapid depot
valid forge
#

any reason they got rid of the AMD FSR feature? it made the game somehow playable for me in Horde Testing. Now on public branch the option is just gone again

half ferry
#

is this normal?

#

that i cannot choose the middle muttation

torn sluice
#

Did you receive a crane from the server?

magic torrent
#

why is there no Preferred food? what is the solution? I relogged 2 times

magic torrent
torn sluice
# half ferry ?

This happened on a server I played on when I received Grount. I lost the second mutation.

half ferry
#

ye

#

when u grow and get new mutt slot

#

the otherone is locked

#

someone reported it?

torn sluice
#

I logged into a server and I'm stuck in the tree. What is the command I use to go out anyway?

half ferry
#

/unstuck

steep schooner
#

is that normal?

drowsy quarry
steep schooner
#

ok

opal shell
#

found some missing water, this a good place to report it?

drowsy quarry
odd nebula
left vapor
#

hey im on envirma na 3 and im stuck any help?

#

na 3 west

#

,y name is gingerbeef420

odd nebula
left vapor
#

ur my hero

odd nebula
#

Np!

dark bramble
#

guys, can you help me with this mistake please!!!

teal vessel
#

Can't see any servers

#

does anybody else see the official or unofficial servers?

charred crystal
charred crystal
junior comet
#

How do you get rid of food stuck in your mouth? Can't press G to remove it.

half ferry
mild fjord
#

Why don’t I have the option to turn dlss off in my settings

#

Like I don’t have nvidia dlss option. I have Radeon but I’ve had that option before

drowsy quarry
#

dlss is only for rtx Nvidia gpus

deft sail
#

Hi, what can i do when my Dino is death after Save logout ? in lobby Server site he show me the Dino ?

mild patio
#

help

winter python
cursive pier
#

hi

#

any admin?

mild patio
#

im from poland and my english is so bad

cursive pier
#

-180,926.246, 343,720.043, -1,000,015.4

mild patio
#

halo

winter python
mild patio
#

okey thanks

past lichen
#

Hello, does anyone know what I can do to fix my problem? I installed the isle, but it says "game configuration unavailable"

mild fjord
#

is there a way to run isle better on a lower end pc? my friend is trying to play and he only gets 15 fps

#

and sometimes his dino will turn blurry

drowsy quarry
mild fjord
#

okay ill try that

mild cloud
#

<@&818552355796287508> pls help my screen bugged

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

nocturne pulsar
#

Hello, this part of the ivirma map in the swampy lakes is dangerous, I have been trapped and I can't get out.

#

My location is 200,687.301, 148,880.104, 20,345.924

#

server official evrima NA 2 west no IA

past lichen
#

Hello, does anyone know what I can do to fix my problem? I installed the isle, but it says "game configuration unavailable"

neon tiger
#

Hello, does anyone know how to fix it?
We updated the drivers, updated -dx12 but nothing helps

strange tusk
#

why am i at like 10 fps every server i join

dense crater
#

Hello i need to know, why dont apear the servers to play.

winter python
winter python
neon tiger
dense crater
winter python
winter python
fiery belfry
#

im playing on eu 7 and a friend of mine is stuck in a hole, is there any way to get him out?

winter python
fiery belfry
winter python
winter python
winter python
dense crater
#

ahhh ok, i have to put beta branch

blissful basin
#

hi

#

i have a directx12 which says DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument

blissful basin
#

i found out the problem no worries anymore i jsut need a drivers update

fervent pecan
#

anyone know why i cant eat or grab

median cradle
#

anyone know why the diabloceratops prefered food is gone when it hits sub adult?

drowsy quarry
late viper
#

I feel like im in timeout.. remove this PLEASE

pine jacinth
#

@worn mulch Deleted your question in #gateway-screenshots as that is for screenshots of the game only and to not ask questions. Try to disable DLSS.

languid lake
#

Will the REPLAYS feature be back or has it been abandoned? Is there any information about it?

eternal pivot
safe saddle
#

Hi, does someone know what going on? My friend cant get into group (but getting the invitation popup but once he hit 2, doesnt put him inside the group). This has been happening since the update... and only happens to him. Additionally, he tried to verify the game data also uninstalling and reintalling the game, but with no luck. Thank in advance

languid lake
eternal pivot
drowsy quarry
safe saddle
drowsy quarry
#

can he invite someone to group or does it only happen when he tries to accept?

paper basin
#

ymmm wtf i joined have 20fps and no textures at all

odd nebula
paper basin
#

3060 some new i5 32 ram m2

#

ussualy have 50-90fps

harsh dew
#

With or without dlss

odd nebula
#

All right, try what I said then, hopefully it'll work.

paper basin
#

with dlls quality and high settings

harsh dew
#

Damn. Are you pc or laptop

paper basin
#

cuze textures just dissapeard

harsh dew
#

Also how come dlss is glitching for some people and for others not

paper basin
drowsy quarry
#

happens I guess

paper basin
#

basicly looked like this

paper basin
drowsy quarry
paper basin
#

3rd time connecting with 17 people que

#

i just installed new nvidia driver

harsh dew
#

Ye queue time is really bad 😢

paper basin
#

maybe thats why

foggy summit
#

Question for you all. A few of my friends keep getting disconnected from Que when they get to below 10. In addition, they are getting fatal errors. All drivers are updated, windows as well. I had them uninstall and reinstall the game and still have the same issue.

foggy summit
safe saddle
drowsy quarry
ebon python
#

is everybody experiencing crazy rubberbanding/teleporting of other people?
are the servers broken atm or is it a me issue

brisk totem
#

None of the servers official or unofficial are showing up for me - is there a possible fix for this?

winter python
lunar forge
#

how to lay eggs? im holding e on a nest and nothing happened, i am paired up an theres one egg icon on nest

drowsy quarry
#

need to have at least one diet and not committed cannibalism recently (if you're not a cannibal species, that is)

#

if it still doesn't work, break one piece of the nest and fix it

wanton merlin
#

Hi, does anyone know why i cant shake the inside out of bodies anymore? Since a while the deathroll isn’t working anymore. Pick up body, hold LMB and shake fast left to right. It always did the trick untill a while back now. Hope someone can help.

#

Ps, I have tried -
resetting key bindings
Validation on game data on steam
Reinstalling
Switching to legacy and back

#

Deleted save files and all games app data

wanton merlin
#

Yes

fringe nexus
#

Is this bug a know issue? (South plains river)

drowsy quarry
#

do you feel your mouse getting heavy when you shake it?

wanton merlin
#

Yea for a bit, that if you keep shaking,. The camera angle will be all over the place

drowsy quarry
#

you can try deleting config folder but idk, never saw this bug

#

usually I'm able to shake the corpses if they're not too big for me

wanton merlin
#

What for key combination do you use while shaking?

#

Thanks for your responses btw. Appreciate it

drowsy quarry
nocturne stirrup
#

okay so ever time I want to launch to game it always crashes before even opeing the app

#

and it always says "Launch Game with custom arguments"

forest thorn
#

why doesnt motion blur work anymore

light tusk
winter python
light tusk
#

oke, ty for the info

errant wolf
#

Hey I am stuck on EU3, is there an unstuck. i Just got an adult croc 😦

snow lance
#

mine didnt work because my squad mate is nearby and now I have a 10 min wait for untuck

#

do we just die?

valid temple
#

can an admin help me on au 1

winter python
quaint palm
#

THE MEAT IS STUCK ON MY BODY. THIS BUG HAS BEEN FOR OVER 5 MONTHS FIX THIS BUGGGGG

#

people can track me down

lilac heart
#

@winter python hi

#

Why is my game showing this error? When am I going to join a server?

#

@winter python why?

winter python
digital chasm
#

i am stuckkkk

#

help me plz

winter python
digital chasm
#

ty

#

nobody respond i think

west urchin
#

im trying the /unstuck but not doing anything im stuck between rocks :((

#

anything else i could do to get unstuck i tried the command

winter python
#

Check this channel's description

west urchin
#

okay thank you

fathom warren
#

Why are my controls delayed

woeful rock
#

How long after crashing does my dino disappear (if they disappear at all). Like, is it worth trying to sit in the queue again to try and safe log?

fathom warren
woeful rock
#

Gotcha ty

west kayak
#

everytime i try to change a setting it crashes the game and does this, and yes even on settings that shouldnt need a restart to be applied

cunning barn
quaint palm
cunning barn
quaint palm
cunning barn
quaint palm
cunning barn
#

so how should he solve this?

quaint palm
#

if he's pc cant procces it

#

get a better one

cunning barn
#

but that would cost ALOT of money

quaint palm
quaint palm
quaint palm
cunning barn
#

it also might be a problem with his code,

#

and if the game has worked for him in the past im sure its not his pcs fault

winter python
west kayak
west kayak
west kayak
cunning barn
west kayak
#

running as admin is a good idea, see if that changes anything then will just reinstall if not.

cunning barn
#

glad i could help

drowsy quarry
lilac heart
#

Hi

#

Help me

cunning barn
# lilac heart

the server went down probably but nothing major, the times that this has happened to me the worst thing i had to deal with was waiting in the queue

lilac heart
#

I downloaded the game yesterday to play, I've done everything and so far I haven't been able to play lol

#

🥹

cunning barn
#

that sucks, i would run it as admin which usually fixes most problems, i however am not an admin so you should ask them

gentle magnet
#

can anyone help me? if not its ok. So i accidentally pressed reset in settings, and it reset all my settings. (lol) Before this accident, i was running around 50-60 constant fps, and after i changed all my settings back and deleted the config file, im stuck at around 20-30 all the time. Any hidden setting or file i should look at?

gentle magnet
#

just trying to fine tune them more tbh

#

and an fps count

drowsy quarry
#

tried clicking apply some more times? usually it has a little bug in it

gentle magnet
#

oh yeah i know about that bug, where on startup the frames are worse, but this is different

drowsy quarry
#

your fps is very low indeed

#

even when you already reduced your 3d scale

gentle magnet
#

i know, before i reset i was running smooth 60 almost anywhere TI_Succ

#

these are my specs if that helps any

drowsy quarry
#

ah it's a 1650...

#

I noticed that after some updates the 1650 lost a lot of performance due to the low vram

#

I don't know exactly if it's a drivers fault or if it's Evrima itself, but you're surely not the first one with a 1650 complaining here

gentle magnet
#

well this started happened after the reset, so i dont think its a driver issue, its still wierd that its not going back up

#

and i did try resetting my pc a few times, didnt help either lol

drowsy quarry
#

you can try deleting the config folder again if you believe it's a possible fix

#

if it doesn't help in any form, you can lock your fps at 30 and use lossless scaling to get 120 fps

#

or 90fps, depending what you want exactly

gentle magnet
#

that too, when i try to use it it locks at 90, at least when i do the 30/60 method( i forge the name)

#

it never goes about 60 in lossless, maybe i just gotta tweak some settings tho

#

idk

drowsy quarry
#

you can try copying mine

gentle magnet
#

sure

gentle magnet
#

omg wait a minute....

#

IM SO SORRY, i didnt even realize who you were LMFAOO. yeah i watch your vids all the time, and this one too

#

well, i've tried everything i can, i'll just have to try more tmr, its late for me, thanks for the help tho :)

#

see here im getting like 70's TI_Succ

runic helm
#

Hello guys, I need help. Game is starting but after some seconds this happens

hasty temple
#

Now what I never hat issue with bigger games and this game just sucking my soul out by being so trash 3000,0000 errorrs

#

after closing this error, heres new error

eternal pivot
rare terrace
#

is there anything else you play?

runic helm
#

I played over 1200 hours the isle evrima and my gaming laptop is from 2024. I think there is an other problem

rare terrace
#

If you right click on The isle and click on Properties, you shall see a menu

#

Select the Local files tab and click the Verify integrity of game files button

pearl drum
#

does it do this for anyone else whenver they load up the game

vague heart
ocean frigate
#

Hello does anyone know fix for 'disconnected from queue' i keep getting this message when im in queue and i cant join any server

proud terrace
#

What's with this

drowsy quarry
proud terrace
#

Why can't y'all fix it?

#

Without dlss I only get 60-70 fps with 4k and epic

drowsy quarry
#

apparently it's not high priority

obsidian lotus
obsidian lotus
obsidian lotus
#

is it going to be fixed? or is it my PC issue?

harsh dew
#

Turn off dlss, so far noone told me how to fix

winter python
spare rivet
#

AMD Radeon r7 200 series

winter python
#

Can you see which one specifically or does it just say 200 series?

spare rivet
#

Only 200 series

winter python
#

That's too old to run the game, I'm sorry. Evrima requires a dedicated GPU that can run dx12 at feature level 12_1 or higher

spare rivet
winter python
spare rivet
winter python
#

You can play legacy and you may be able to play the Spiro version, but I don't believe there's any servers on that branch

spare rivet
#

I thought Spiro was just a map

winter python
#

Like I said, though, I don't believe there's any servers running

spare rivet
#

Ok thx for help

lilac heart
#

Hi @hollow violet

fair jackal
#

So everytime I try and load into a server it takes forever to load and kicks me and says this ^^ or it crashes my game and makes me reset my laptop b4 it loads the game I can play legacy just fine

torpid heart
#

flickering while dlss is on rtx 4080 i7 13th gen

#

any1 know the cause?

winter python
torpid heart
#

it was working yesterday tho

trail sedge
#

Im missing a few key binds. How do I resolve this? Not having night vision is really annoying

mossy geode
trail sedge
trail sedge
winter python
# trail sedge Im missing a few key binds. How do I resolve this? Not having night vision is re...

If you are experiencing issues with your controls (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.

  1. If running The Isle, exit the game.
  2. Press the Windows key
  3. Type %localappdata% then press Enter.
  4. Find "TheIsle" folder. Open it.
  5. Open the "Saved" folder.
  6. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
  7. Restart the game. The issues should be fixed.
trail sedge
#

Thanks I'll go do that

fair jackal
#

So everytime I try and load into a server it takes forever to load and kicks me and says this ^^ or it crashes my game and makes me reset my laptop b4 it loads the game I can play legacy just fine

maiden gull
#

hi guys my problem is that when i join any server (mostly eu is for better ping) after im loading in the game it just doesnt load me into the game i just see a black screen thats all

#

Its been the same for 30 mins now

lilac heart
#

I'm going to have to uninstall the game, I've tried everything

valid moat
#

how do i fix the no preffered diet bug?

fair jackal
fair jackal
#

Does anyone know what this is or have a fix?

mossy geode
lilac heart
fair jackal
lilac heart
#

@fair jackal pv

#

Try testing the method I sent you in private, the video link on YouTube

eternal pivot
thin timber
#

Anyone know how to fix migration zones not spawning / showing on map?

fading schooner
#

I have a deino on NA Official #2 West No AI but whenever i try and connect it takes me to dinosaur selection screen. Does anyone know what to do?

fading schooner
#

it says its SAFE though

#

funny meme. but not dead

#

I safe logged and everything

swift geode
#

How do I fix this? I cant figure out why my game isnt displaying preferred food

gentle magnet
#

or sometimes it just stays :/

glass raven
winter python
glass raven
#

uh i also just turned off vsync and now my textures are missing but thank you

mossy geode
glass raven
#

where would i find that just in normal files or in like app data?

mossy geode
wind current
#

sorry if this is the wrong channel, but when others talk ingame, i cant see the chatbox appear, only when i manually press enter, i mightve hit a keybind but im not sure what caused this -- if there any fix ping me bp_darkiecat_love

wind current
eternal pivot
fading schooner
#

Damn

quaint palm
#

I NEED AN ADMIN TO HELP ME

#

AM STUCK IN EU

#

I CANT UNSTUCK

#

Help

#

bro

#

IS THERE NOTHING I CAN DO IF I GET STUCK?

odd nebula
sour mango
#

How can I pix this problem?

#

There seems to be no solution to this problem

#

It ran fine when playing with a different account.

royal slate
#

how do i fix DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

odd nebula
# quaint palm I CANT

Please stop screaming. If /unstuck doesn't work even after waiting for other players to leave the area, check this channel's description to find out where and how to request unstuck assistance.

quaint palm
oblique pendant
#

how to fix this?

odd nebula
oblique pendant
odd nebula
oblique pendant
oak thorn
#

how do i fix this i cant load evrima because it says i need a higher download thing with nvidia wich i downloaded it doesnt work still saying the message and saying i have no video memory left but legacy works fine

royal slate
vocal blade
#

how to enable spectator mode in the game The isle Evrima

royal slate
#

@odd nebula i fixed it

hollow mesa
#

on eu2 troodon up at highlands got disconncted as i wasdrinking

sick mesa
#

hello

#

pls any help im stuck how do i get out

gritty needle
#

hey I would like to play The Isle but something doesn't work for me despite all the tutorials it still doesn't work in every guide they say the same thing and nothing works

misty flame
#

help me i'm stuck eu-1

gritty needle
winter python
misty flame
#

thank

hollow mesa
#

any1 wanna nest troodon eu2?

winter python
mystic spruce
#

Help me i stuck na5 east

winter python
glass rose
#

hey I need help bought the game and i get this

mystic spruce
winter python
bronze flint
#

Can I ask questions in this chat ? or is it simply removed ? (about game mechanics)

vapid depot
# glass rose hey I need help bought the game and i get this

@glass rose still an issue?

try adding the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post :> #🔧-evrima-troubleshooting-🔧 message ...

(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)

shrewd geyser
#

everytime i change the graphics setting its req restart then i get this, so i downloaded the dll file but where do i place it?

#

i did reinstall the game didnt fix it so i just downloaded the dll file

ocean frigate
#

how to fix this

candid prism
#

so if Ive done everything in the pinned section.. and I am still getting fatal error crashes... am I just cooked? I have a decent PC with a 3050 and like a i5 12th gen.... I get a crash every 30 mins and Ive been playing for almost 100 hours.

sage tide
#

what do i do if i get stuck on a tree

vapid depot
# shrewd geyser everytime i change the graphics setting its req restart then i get this, so i do...

@shrewd geyser

RE: "GameRestartLauncher.exe - System Error
The code execution cannot proceed because libstdc++-6.dll was not found. Reinstalling the program may fix this problem"

same error can happen for libgcc_s_seh-1.dll etc ...

you could put it in the game folder (if you trust the source dll) ... or in the win64 folder but easy anti-cheat might flag it as suspicious?

(right click on the isle in steam - properties - installed files - browse to find the location where the game is installed)

...\steamapps\common\The Isle\

or

...\steamapps\common\The Isle\TheIsle\Binaries\Win64

or

...\steamapps\common\The Isle\TheIsle\Content\External (where the gamerestartlauncher.exe file is located)


i use GIMP and notice it uses the libstdc++-6.dll, libgcc_s_seh-1.dll and others from that c++ suite as part of its library in the C:\Program Files\GIMP 2\bin folder (default 64 bit install location) which when you install GIMP version 2 (latest) it will register the latest version of the dll's in its package but no idea if this would resolve the issue

GIMP (long time popular free open source image editing software)
https://www.gimp.org/
https://download.gimp.org/gimp/v2.10/windows/gimp-2.10.38-setup.exe (direct link to latest GIMP version)


also try adding the Isle game / TheIsleClient-Win64-Shipping.exe to your antivirus exceptions - see this post :> #🔧-evrima-troubleshooting-🔧 message ...

(nb. after adding exception to your antivirus for the isle you may need to delete the 'The Isle' game folder from where it is installed (right click on the isle in steam - properties - installed files - browse to find the location where the game is installed which will open as a File Explorer window in the background in the taskbar) and then maybe restart your pc/laptop then back into windows and run steam again and see if it successfully downloads the game again and runs ok)

shrewd garnet
#

Hi I get this error message eveytime I try to join the game but I have no idea how to fix this

#

Can somebody help

shrewd garnet
winter python
median cradle
#

can someone help me, i am trying to smell for radish roots in evirma but i cant find any on na2.

fallow hatch
#

I wonder when the devs are going to do something about the nutrient bugs

winter python
fallow hatch
#

Idk about that seeing as it just happened to me all day yesterday

winter python
#

"Internally" refers to the dev and QA branches, it's not fixed on the live branch

fallow hatch
#

Uhuh

full pier
#

any idea why its doing this? Tried changing DLSS, textures, shadow quality.

eternal pivot
eternal pivot
# candid prism so if Ive done everything in the pinned section.. and I am still getting fatal e...

Try this bit of maintenance below, wont hurt

Verify the game in steam

Update your GPU Driver and your Windows to the latest versions

Delete the games Config file to reset all settings (do this for every major update)

How to Delete the Config folder

  1. If running The Isle, exit the game.
  2. Open File Explorer.
  3. Click the address bar at the top.
  4. Type %localappdata% then press Enter.
  5. Find "TheIsle" folder. Open it.
  6. Open the "Saved" folder.
  7. Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults, may also improve performance
  8. Start the game.

Note: Due to a known bug that stops settings sticking, Hit 'Apply' in settings during every play time, may improve performance

full pier
eternal pivot
full pier
fallow karma
#

does anyone know where I can download easy anti cheat?

candid prism
winter python
mellow patio
#

When I load up the game I cant even enter and it causes me to get blue screen of death

#

<@&818552355796287508>

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

mellow patio
#

<@&818552355796287508> When I load up the game I cant even enter and it causes me to get blue screen of death

hollow fulcrumBOT
#

Many players encounter issues that already have solutions. Be sure to check the pinned messages for quick-fixes to common problems. If an issue persists a representative in this channel will assist you when available, otherwise you may contact Punchpacket directly.

coral osprey
#

i keep on getting this even after i verifeid the files

winter python
coral osprey
#

@winter python i did

winter python
coral osprey
#

@hollow violet i tried everything which you suggested it keeps on giving me the same pop up regarding the anti cheat

next willow
#

is this where i report if im stuck in a hole

winter python
topaz ridge
#

Anyone know how to fix this?

mellow patio
#

When I load up the game I cant even enter and it causes me to get blue screen of death

mellow patio
mossy geode
mellow patio
mossy geode
#

Also, which version are you trying to play?

mellow patio
mossy geode
#

Good

#

Is your windows version and graphics drivers all up to date?

mossy geode
#

I genuinely do not know what the issue could be, have you tried restarting your PC?

mellow patio
#

When im on the AntiCheat thing it causes blue screen

eternal pivot
spiral dome
#

can a mod give me my dinosaur back if i lagged and died, i am sick and tired of my gameplay being ruined to complete non sense

#

like i have a clip of it too because this is ridiculous

cerulean bane
#

Does anyone know how to fix whatever this is?

#

Seems like im missing some textures too, im going to verify the game files to see if that helps. I havent played in months so sorry if the answer is obvious, im pretty out of the loop

#

Figured it out I think

drowsy quarry
cerulean bane
static raven
wraith zenith
#

Hiii
i have a directx12 which says DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument

mossy geode
spiral dome
vapid depot
# wraith zenith Hiii i have a directx12 which says DirectX 12 is not supported on your system. ...

@wraith zenith

  • check windows is up to date including optional updates (windows 11 often has driver updates under the optional updates) and ensure you are running the latest graphics driver

what is actually the cpu model and graphics card/gpu you have? and the graphics driver version your windows is using? graphics driver may need updating if your hardware is sufficient to run isle evrima

  • to check what graphics card/gpu is identified/installed in your pc/laptop and windows:

run dxdiag.exe from the windows start/search ... there will be a display tab for each graphics card/gpu installed in your pc/laptop - select a display tab ... on the right hand side look for where it says feature levels ... check if it supports 12_1 (minimum now i think), 12_0 (was the minimum) and not just 11_1, 11_0, 10_1, 10_0, 9_3, 9_2, 9_1, 9_0 etc ... you can also see what graphics driver version/date you are running just above it.

or

right click taskbar - task manager - click performance tab - scroll down on the left side to GPU - how many GPU's listed? click on GPU 0 and you can see the driver version/date/directx version/maximum directx level supported ... same for GPU 1 if you have more than one graphics adapter / gpu - eg. a discrete/dedicated graphics card and an onboard integrated graphics chip built into the cpu

crude osprey
#

how can I fix it or wait for it to go away by itself?

mystic hornet
#

For some reason whenever I hold e to buck, no matter what it doesn't do anything. It used to work like a year ago but it stopped working for ages. Any ideas for a fix?

dusty fiber
vapid depot
granite tapir
signal sage
radiant roost
#

ху

#

хуй

hazy perch
#

I have a lot of FPS drops everywhere in the map

chrome needle
#

Do you have a fix for shadow flickerring? I have same issue... driver is newest, 1000x times delete config folder, tryed many settings....

rustic storm
#

if your pc cannot handle without dlss like mine, I recommend the "lossless scaling" set the game FPS where your pc can handle, Mine get around 40-50 fps, so I limited to 30 in game, and set the "lossless scaling" to 3x fps, so I play with 30 fps (in game), but my refresh rate is 90

chrome needle
rustic storm
#

can you clip it?

rustic storm
chrome needle
#

vsync on, 60 fps limit,, all other settings change nothing about shadow flickering. sometimes shadows are more rough or more fine, but always flickering

drowsy quarry
chrome needle
rustic storm
winter python
#

What do you mean?

chrome needle
#

one is dlss off, one isdlss in dlaa mode, one is dlss in quality mode

#

rest is on epic

#

i give up for today

rustic storm
chrome needle
#

okay

#

thank you for your time!

boreal goblet
#

Guys i tried to play evrima for the first time today and i get this warning

#

How to fix this pls

wheat quest
#

whats going on with the servers?

river folio
#

im guessing its not just me that cant find them after the restart just now?

wheat quest
#

nope

simple moth
#

how long does a restart usually take?

twin rapids
#

10 min max

winter python
#

Also, the devs have been notified about the servers not coming back

boreal goblet
#

How to see

winter python
# boreal goblet How to see

Open task manager, then click Performance, then click GPU. Its name will be listed in the top right of the window

cunning hill
#

cannot find any server

twin rapids
winter python
boreal goblet
#

There is two gpu’s

cunning hill
boreal goblet
#

One is Intel(R) UHD Graphics 630

winter python
#

What's the other one?

boreal goblet
#

Other is NVIDIA GeForce GTX 1650

regal pier
#

oh so the no server thing is an everyone issue cool

winter python
boreal goblet
#

I downloaded some stuff but still the same

#

Which one is my pc using?

cunning hill
#

use geforce experience

#

do Windows+R and type 'msconfig'

boreal goblet
#

Ok

#

There is this

cunning hill
#

go to services -> hide all microsoft services and check if the nvidia service is off

bronze thistle
#

i have this for the past 20 minutes. Tried retarting game, restarting pc, changing tabs in lobby, refreshig

#

nothing is working

cunning hill
#

just wait

twin rapids
bronze thistle
#

ok thanks

boreal goblet
cunning hill
#

download the geforce experience, install the newest drivers and restart the pc

boreal goblet
cunning hill
#

and restart

cunning hill