#🔧-evrima-troubleshooting-🔧
1 messages · Page 101 of 1
Now click GPU and tell me the name that appears in the top right
You can scroll to the right to see the full name of the GPU, but I think I can already tell that it's an integrated graphics system. That isn't powerful enough to run evrima anymore, sorry
Try extending the window, or using the horizontal scroll bar at the bottom
Yea, that's not powerful enough to run the game after the switch to Unreal Engine 5, sorry
will it ever be optimized
It's not an issue with optimization, your PC isn't powerful enough to run UE5
It doesn't have the required features
not even windows 12 can run it?
Having Windows 11 isn't the problem, it's that you don't have a dedicated GPU. You just have an integrated graphics processor
what would i need for a pc to run evrima then
At minimum, something equal to or better than a GTX 1050
Though would it ever be optimized for people with those problems not be able to run it
It's not an optimization issue, this can't be fixed by the developers
Swapping to Unreal Engine 5 raised the minimum system requirements of the game
I not meaning my issue but would it ever be changed where other people with different issues will be able to run it.
Optimization is always being worked on
Hey everyone! im just here to ask if you ever had this problem before? in the isle evrima when i first load in a server i get 30 to 60 fps, but when i safelog or just log out and come back my fps drops to 20 to 30!? anyone know why this is happening to me?
what's your PC?
that's quite a weak GPU, I'm surprised you can run 60 fps
so am i
is it 60fps the entire gameplay until you log?
yes
no usualy everywhere i get decent fps
spikes do happen tho
not regulary
i havent seen anyone else have this problem before
its harder to find stuff like that on a linux, i tried but i havent found it
dang
you need to go to Localappdata then find the folder called the isle
inside it there will be the saved and then the config one you need to delete
have you tried googling it
like how
like, where is the Localappdata on Linux
no ill try that
maybe someone else have the answer
how to instal easy anty cheat
go to steam, right click the game > properties > files > browse local files > double click install anticheat
i couldent find anythings specific
all i found was to do something like, All of the windows games installed through Steam as Non-Steam games store their data in /home/deck/.local/share/Steam/steamapps/compatdata/[generated id]/pfx/drive_c/users/steamuser/AppData. The [generated id] is unique to each non-steam game, and can be found by going into the properties and looking at the "TARGET" path.
the serveur lag
translate it
I have no ideia-
its not steam appdata, it be somewhere under $HOME /home/username
thats a better question for #isle-discussion
does the game generate a log by chance that might help me with my issue?
Does anyone know if there is a command in the logs for an unofficial hosted server that represents AI wipes?
Anyone know what this error is?
How to fix failed to install anti-cheat error in the isle
look in da pins its there
3rd one down
Go to thz docs of the game clics to uninstall anticheat and after clics to install and normale its good
Hello! I have been trying for days but I can't get the game to show me any servers still.
I beg for help
Are you sure you are on the evrima branch of the game? Can you send a screenshot of your ingame server browser.
Just post it in here, that works fine.
That's the legacy version. You can find some fixes in #🔧-legacy-troubleshooting-🔧, or you can update to the new version of the game. Right click The Isle in your Steam library, click Properties, click Betas, click the drop-down bar and select evrima. Steam will start downloading the new version
Oh ok thank you!
Hey so what do i do if i get stuck in game?
Check the pinned messages in #evrima-eu/ #evrima-na/ #evrima-au/ #evrima-sa
If i try to start the game a message pops up that says DX12 is not supported anyone know how to fix?
What GPU do you have?
gtx 1650 i think
Make sure your GPU drivers and Windows are updated
hi all can someone help on a bugg fix, i join the server and all goes good and after 10-15 min of playing its all freezes up and i cant move or do anything i alwazs need to rejoin server and happenes again. any ideas on how to solve it thank you ❤️ (Evirma)
do u play the isle evrima?
Only evrima, yea
Hey ! So . . . Basically after installing evrima, a friend of mine get this message whenever she tries to play "dx12 is not supported on your system try running without the dx12 or d3d12 command line argument"
So my question is, have you ever got to see this problem before and how do we resolve it ? Many thanks to the people that will help us 🙏
What is the GPU in said system?
GeForce 750 Ti
This GPU does not support Dx12 feature level 12_0 unfortunatley, which means it won't be able to run evrima.
Okay thanks so what's possible ? Does Dx11 is viable ?
There is no other way other than upgrading to a GPU which supports Dx12 with feature level 12_0
Legacy should work fine.
Okay thanks !
You're welcome, don't expect mircales performance wise though.
These are the minimum requirements for the legacy branch.
hey yal so I cant play the Isle cuuz of: "DX12 is not supported on your system. Try running without the -dx12 or -d3d12 ccommand line argument." I've tried forcing it through steam my driver is updated and other games that need dx12 work juust fine it's just tthe isle.
idk what to do
whats your gpu?
intel is that a gpu?
depends
open task manager > performance > click GPU and screenshot it
kk hold on
then send it here
you cannot play evrima with that gpu, unfortunaly its too weak and its not compatible
<@&505047238674874368> do you know why when i go in a server i can play 2 minute and after i crash and i have your connection have be lost
i keep fatal erroring what is the fix ive tried everything?
my replays are working and i didnt find any on how to fix it ^^"
working or not working
not working
also replays doesnt work on official servers
so you need to be in an unofficial one
ahh ty
np
I can get into the NA servers but I can get into any of the EU servers, help
Does anyone have the issue where upon start up, the game is perma loading withe the loading dots on the bottom right of the screen? Like I don't make it to the main menu
does anyone have the issue of when you cant go forward and left?
you need to delete the config folder
XD
it fixed now
Yall what is this i am trying to get evirma and i already downloaded easy anti cheat
i dont get what any of this means im not a tech geek😭
What GPU do you have?
wym
A graphics processing unit is a type of hardware for your pc that enables you to run games. I'll need to know if you have one, and what it is. You can check by opening task manager (hold control, shift, and escape at the same time), then click the Performance tab, then click GPU
this?
what do i do now
Try scrolling to the right or expand the window so I can see the full name of what's listed, but I think I know what it is
That's an integrated graphics system, which means you don't have a GPU. You won't be able to run evrima with that, sorry
nooooo
so that means this device cant run evirma
No matter what i do
there is nothing to do
Outside of upgrading your hardware, no
Yea, a graphics card is something you install, but you'll have to be sure it's compatible with your PC. It'll be much harder on a laptop
im on a laptop
Size is the biggest issue, then, there's GPUs that are specifically made for laptops. I'd try searching for your laptop online, and seeing if you can find any forums of people discussing upgrades.
You could also find the other components of your pc (motherboard, CPU, RAM) and find a pc builder website to check for compatible pieces that way. I really like PC part picker for this, you can check every part of a PC for compatibility issues https://pcpartpicker.com/list/
Choose Your Parts
Though, I'm not sure if PCPartPicker works for laptops
Yea, I'm sorry :/
i just started playing yesterday
The game got upgraded to Unreal Engine 5 when update 6.5 released and that caused the minimum requirements to increase
Anything with a GPU that can handle dx12 at Feature Level 12, there's no official minimum requirements yet but a lot of people are thinking a GTX 1050 is the lowest GPU you can use
how come isle evirma needs that but not legacy
Evrima is new, legacy still runs on an older game engine
oh
wqit
how come it says try running it without it
what happends if i try that
That pops up because it thinks you're running the game in dx12 when you shouldn't. You don't have either of those command line arguments, and forcing the game to run in dx11 will just cause another fatal error on startup
Try and find what GPU it has, since I don't see one listed
Wait, found the listing, one sec
You'll have the exact same issue, and "low profile" means a laptop-style card, which can be harder to find
i just need something that can run evirma
you really need to see how much money you can put into this, a good pc will last over 6 years
and will help with a ton of things
gtx 1050 its the bare minimum but i really dont recommend it tbh
I have a 1050ti, which is slightly better than a 1050, and the game runs but very poorly
yeah, nowadays you can get a better gpu by about the same price
so think carefully about how much money u want to put into it
im trying to find the cheapest option
have you thought about the nvidia program? where you pay to use their pcs
If you're talking about GeForce Now, it can't run evrima
its not confirmed but we may have a evrima become the main branch, and then it will be playable on the program
Betas don't work
Hopefully
please do'
But we've got no idea when, so I'm not too comfortable recommending GFN at the moment
please update 7 🙏
but anyways, the cheapest i think its gtx 1050
super old, weak, will give you some problems if you play something heavier but seems to work
hmm
though for some people it ddnt worked... idk why
wait so are the devs thinking of mking evirma main branch?
so that means i can play it right?>
Have you heard whether an RX 560 works for evrima still? Supposedly it's about equivalent to a 1050 but I'm trying to find specifics
Not on your pc
im 99% sure it doesnt
im on a laptop
the minimum for AMD is rx 6000
Evrima becoming the main branch would mean you can play it using GeForce Now, which is a cloud gaming service
unfortunaly i dont mess with dollars or euros, so i cant go on and search prices for you
but try to take a look into a GTX 1650
my friend has one and it runs 40fps smoothly on evrima
just so you know my laptop when i play legacy i have everything on low grpahics and run around 30-40 frames per second
not saying anything bad agaisnt legacy but
its an old game that can run in a potatoe
you literally cannot compare legacy to evrima, evrima is in a whole new level
ive only been playing the isle for 2 days and its boring
but i alwayss watch the isle
look, huh, you can DM me if you thinkin about buying a laptop or a pc
i can say to you if the game runs on it or not
alr
just so we dont flood the chat or if you have doubts
ok
but remember, it NEEDS to have a graphic card, minimum GTX 1050
ok
here
@granite glade if your gpu its the one you said, you just need to update it
that will fix the problem
how do i do that?
okayy, you're literally a saint thank you sm!
all good, its a simple fix!
okay you're going to kill me but i cannot find how to update the driver, the only one that i can is the GeForce Game Ready Driver, is that the right one?
yep, thats the one
thank youuu lol
i haven't ill do that now
aightt
aight just came back after a few years. why in the world are the graphics so blurry and ghosty? dont even have any upscaling on but it looks exactly like a low quality FSR or something
try to delete the config folder
it will reset your graphics
alright ill follow up in a min
here if you need it
How to delete CONFIG folder
- close your game
- press windows + r
- search %localappdata%
- find The Isle > Saved > DELETE Config
- do not write anything, just search it by eye!
still looks the same, like bad FSR
same. theres definitely some forced upscaling. and judging by quick word searches of 'blurry' and 'ghosting' its not a me thing.. shame
i think its either a forced upscaling or an Unreal lumen issue
i dont mean to be rude btw, thank you for trying to help 🙂
Change aa&super resolution
Try tsr high
Does anyone know how to fix this???? I've been asking for 3 days straight and nobody has helped.
make sure everything is up to date, try lowering fps cap
And check out this:
Make sure windows is up to date by checking that you have version 22h2 and try and find any fix that might work in this document https://docs.google.com/document/d/1lpCVwMDM7xEjdMgECgpC3bAy5B25Ty8OVVKj2p4kobk/edit
Main document: https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit?usp=sharing If you are experiencing fatal errors read below. Sorry for the potentially bad readability. This is just a quick doc for Fatal error fixes. If you at any point have issues following i...
Everything is up to date I make sure of it and my fps cap is my refresh rate cap
Check document then
so theres no way to fix official server fatal error crash ot what i only crashed in official servers..
It would probably be less of a hassel playing on petits pieds/asura instead of trying to fix your game crashing on officials
ye but sometiems its empty so i try to play n official
Hey guys i still Cant find server even after firewall changes and Steam ping Adjustments, any tips ?
Are you on the evrima branch of the game, or the legacy branch?
Please post a screenshot of your ingame server browser in here.
@next jay I'd suggest you post your feedback in #general-feedback because posting it in here will mean it'll probably goes unnoticed by the developers.
Besides - that is a troubleshooting channel, so it doesn't belong here either way.
yeah, I will, wrong channel then I guess
that was the first thing i tried. looks even worse. interesting thing to note, there’s no fsr setting in game but there is one in the gameusersettings.ini. it’s set to 0 but who knows, it could be forced on right now.
Its not implemented yet they use tsr upscaleing by default try deleting "theisle" config folder if that dosent work try this https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit follow dr matrix fix
IF YOU DONT UNDERSTAND TRY TO FIND A GUDIE ONLINE FIRST https://www.youtube.com/watch?v=2gQKf0nVE-k THIS IS ONE GUDIE ON SOME OF THE FIXES IN THE DOCUMENTOfficial document with other fixes: https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/edit?usp=sharing (its outd...
yea i already did that. anyways, there’s a highly upvoted message about this issue in general feedback. some upscaling is in fact forced on right now. i’ll just wait and hopefully in the future the ‘off’ setting actually turns it off.
The document i linked has a fix called dr matrix fix which should make it taa or another aa and turn it off
any one can help me with this?
make sure everything is up to date, try lowering fps cap
And check out this:
Make sure windows is up to date by checking that you have version 22h2 and try and find any fix that might work in this document https://docs.google.com/document/d/1lpCVwMDM7xEjdMgECgpC3bAy5B25Ty8OVVKj2p4kobk/edit
Main document: https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit?usp=sharing If you are experiencing fatal errors read below. Sorry for the potentially bad readability. This is just a quick doc for Fatal error fixes. If you at any point have issues following i...
ok ty
yes dr matrix helps. hopefully in the future we dont need to edit files to turn that crap off lol
Im playing a Stego and for some reason Pairing is not work, pressing N and nothing, we are both 100% with one female and one male. Is this a bug?
Do you see keybinds related to nesting in your settings?
Yes, its default N
Hm, I'd still try resetting the config just in case the courting button is being weird
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
i have been unable to open evrima for a few days now, ive tried installing the anti cheat method and it didnt work, is there any solution to this?
i got stuck in a hole what do i do
You can request to be unstuck, check the pinned comments in the evrima channel corresponding to your region - such as #evrima-na.
You can try this #🔧-evrima-troubleshooting-🔧 message as it resembles the issue your are having as well.
why my textures are like that? in the middle of the game textures changes to something like this and changing settings doesn't help
What is your graphics card model?
Fading textures like that could be caused by you running out of RAM/Memory on your card.
If that's the case try lowering the texture quality one step and restart the game.
GTX 1660 and I have a memory on my card. this problem started today
Are your textures set on epic?
As I recall the GTX 1660 only came as a 6GB card, no 12GB version was ever made, 6GB is low by the texture standards that the UE5 engines is made for.
So I would suggest you try lowering the Texture quality by a step or two, restart the game and see if the issue persists.
I have 16GB ram
System memory (that's the RAM sticks that's on your motherboard) is different/separate from the memory (VRAM) that integrated onto your graphics card.
I logged in again and its good
Game textures mainly use the VRAM aka the memory that's integrated onto your graphics card.
The bland/faded/blurry/flat textures happen when the game want to use more than your card has.
See if it comes back after a while of playing, might not happen if you stay in the same general area of the map as it won't load parts of the map you have not yet seen but if you move across the island you might see the issue come back as the game has to load more stuff.
@timber mantle I don't know which model of the card you have but here are the GTX 1660's specs: https://www.techpowerup.com/gpu-specs/geforce-gtx-1660.c3365
If you look in the 'Memory' box you'll see it says 6GB of GDDR5 on a 192 Bit bus.
The part that matters here is the 6GB.
ohhh okay thanks! but now everything is back to normal again
hello, I went to 1 of the servers, I was hustling in textures
who can pull me out?
Is this the correct channel to ask for help with issues?
I am having an issue with the whole screen freezing and going black everytime I click when the game is open, it also seems to not respond when I try and back out to the main menu
I have a recording
Sorry, I'm so dumb, I have fixed this by changing the settings to windowed fullscreen mode, so far it seems to be fine
i do what they tell in teh forum nothing change
What have you tried?
No my bad is good
There is a glitch where when i try to spawn center as a troodon its spawning me in the water at the most populated croc area
oh nice and now it just spawned me right next to a raptor at south spawn
hello i wanna ask, why i can't see my coordinate and etc?
Go into your settings and disable streamer mode.
That'll fix it.
okay thank you! appreciate it a lot 😄
@elder nexus hey, whats your GPU?
you dont have anything else?
open task manager > performance > send me a screenshot of the GPU
hopefully you will have two instead of just the intel
i am stuck what do i do???
It's a laptop
ok
is there a kill comand or a way to get unstuck?
read pinned message #evrima-eu or #evrima-na
Unfortunatley not. You can request to be unstuck in the evrima channel corresponding to your region, check the pinned comments there.
or whatever server you in
??
well
unfortunaly you dont have any other gpu
that being said, you cannot run evrima, your gpu is too weak to do so
the only fix is: buy a new gpu
ok I'll do it, this one is a laptop
thanks
no problem
why do you need to do it?
u cant open the game without it
idk why it doesnt install with the game
i reinstalled 3 times
double click the install anticheat
it will solve the problem
-202,078.786, -533,387.224, -28,564.801 stock in a hole would be nice to have a kill comand
Spawned in at northeast and can't move my dino. I'm playing a raptor and I can do everything except move or jump.
cant fiend megaloodon or The Islender on unofficial. DO somone have the same problem?
Guys now work evrima with GeForcenow?
cant see any officials are they down or is my game bugging out fixed. needed to verufy files
Which branch of the game are you on? Send a screenshot of your ingame server browser in here please.
Not to my knowledge.
on evrima but i managed to fix it by verify my files in steam
It will work when Evrima takes Legacy's place and becomes main branch.
See annuncements
The announcements don't state that Evrima has become main branch. I am not on my PC so I can't check if it has become main branch, though.
so my game broke and then i reinstalled this game and now its like that:
i can find button to get here but i dont see any servers
verfiy game files and delete config
already tried verifying but ill try deleting config
yeah i dont even have config file
Also, anyone knw how to fix the sound echoing? Like, it's not even a little bit, every call and ambient sound is echoing extremely, not even realisticly, it's way too trippy to listen to. And no, I'm not taking psychadelics (at the moment)
Hm, I'd try updating or reinstalling your audio drivers, making sure your GPU drivers are updated, and maybe try verifying the game files or reinstall
The audio issues are pretty hard to fix but general "wellness checks" for your PC and the game are worth trying out
Yeah, I recently did a clean install and formatting of the entire computer, and DDU, so I think we're good there
Also, what in my message in #general-feedback was it that broke the rule? I'm not cursing in it, or anything else than pointing out bugs
just done the update, cannot see any offical servers or and unofficial that have more than 4 players
did just have to change the betas as both my isle files were evrima, but now they back to one legacy and other evrima
Yes, you're cursing in it, which is why it's blocked by the automod. Not to mention you are insulting the devs, bypassing the automod, and misusing the channel in the parts of the message that aren't getting blocked.
Use #🐞-evrima-bug-reports-🐞 to report bugs
Use #general-feedback to share constructive feedback and suggestions for the game
Well, yesterday I posted it here, but was told by another discord mod to post it in #general-feedback , so that's why I'm posting it there
Only #10 and maybe 9 belong in #general-feedback, the rest belongs in #🐞-evrima-bug-reports-🐞
He was wrong. #general-feedback is not for reporting/listing bugs
I'm pretty sure these are extremely well known bugs, I'm complaining about the fact that there's nothing done about them. And yes, I am extremely frustrated, which is not allowed I guess?
You're allowed to be frustrated, for lack of better words, you're not allowed to be a dick about it
And like I said, the majority of the post doesn't even belong in #general-feedback
still not showing after restart :/
Even if you think a bug has been reported before, or reported multiple times, it always helps to make a report. Any information you can provide helps
What's the game version listed on the main menu? Should be in the bottom right
this?
You need to update your game. Try restarting Steam or verify your game files
odd, i did the update earlier
i'll try verify files and see how tha goes
updating now (again)
thanks for the help!
Of course! Let me know if it still happens
same thing happening to me and i cant fix it
even deleting the folder and such
cant even close the game after
@winter python can I ping you on this or?
I think this might be able to help but I'm not sure. Maybe tapping f11 to take the game in/out of fullscreen may help too #🔧-evrima-troubleshooting-🔧 message
ill try it
hello, i can't open The Isle Envrima, on Steam it says that the game is syncing, it's been some minute help me
if it dosent work delete config#announcements message
@true helm @tall crystal I saw your reports, do this
If you are experiencing issues with your controls since the latest update (can't move camera, unable to court, etc) then please try wiping your config files in localappdata.
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Open the "Saved" folder.
- Delete the "Config" folder. Note: This will reset any of your custom settings to their defaults.
- Restart the game. The issues should be fixed.
evrima now is wery bagly this is a irytation and......wery irytations
Do you need help with something?
ok well i did the updated but the evrima files will launch legacy
welp changed the betas (again) now gotta do a 4th download for this
will make a total of 8 hours doing downloads today just for a small patch!
Can anyone help me with my game crashing? I get in a server then crash ten minutes after everytime.
My friend is stating while playing as a stegosaurus that when she tries to eat, she stops midway through
eat something else, its a common bug
I cant heat up my eggs when sitting on them as beipiao, anyone know what the problem is?
tried adding vegitation? that should work
we build it up to the maximum but that didnt heat them up either
my cerato is stuck in a tree lol, it spawned there and i left the game a couple weeks ago and now im back
honestly i'd prefer to just get a slay of some kind to respawn, but any help is appretiated lol
oh right i should prob say what server im in-- NA4
check pins in #evrima-na
ohh so sorry lol
what crash did you get?
nvm we are stupid
is this when the game just freezes and you cant do anything?
fatal error 120 seconds something
IF YOU DONT UNDERSTAND TRY TO FIND A GUDIE ONLINE FIRST https://www.youtube.com/watch?v=2gQKf0nVE-k THIS IS ONE GUDIE ON SOME OF THE FIXES IN THE DOCUMENTOfficial document with other fixes: https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/edit?usp=sharing (its outd...
yeh i keep getting that too
roughly 10 mins in, cant do anything on my pc
yep
been happening pretty much since i got evrima and i know its not my desktop thats the issue
Hi How i can solved this ? i'm on windows 11 pro
right click and go to properties
installed files and browse
click install anti cheat
should look like this when its installed
go back
legacy launch good
?
thx i've install it manually it's launch now
great
anyone else having is where you play for like 10 mins then the game just freezes and you cant do anything elseon your pc?
i can press Alt Tab to see the other applications i have open but cant go onto them
and yes i do have the most up to date nvidia drivers
is windows and bios up to date?
how do i check?
it did only start doing this once the update released
Since the new patch, anytime I open the game I get this screen and I have to manually quit the game in steam and restart my computer to get the game to actually quit. Any fixes for this? I've tried validating files and the local app data fix, but get this result every time.
have you tried hmmm... pressing f11?
pressing f11 and exiting doesn't stop the game in steam. I still have to restart for it to fully quit
maybe try hitting "stop game" on steam, that helps me sometimes with non closing games
its more like to fix your black screen
seems like your game is in a different resolution than it should
true honestly, looks off
so im stuck in a spot in evrima
im a full grown utah and cant even jump out
what should I do
i keep getting this and for some reason all the servers pings are 0??
now their -1,000 wth??
Anyone knows how to improve the games quality and remove lags in general? D
For example I need like 3 mins to leave a game
or when I die
and try to respawn
it takes like 8 mins on a very laggy server
and 3 mins on a normal not that laggy server
since update 6.5 came out, it got so laggy
- What are your specs?
- What's the average ping you have in game?
- Have you deleted the config folder since 6.5 released?
can i delete something from my pc to improve the game quality in genreal
- what are specs? 2. Average ping is about 60 and. 3 I don't know
Specifications, what hardware is in your PC. Particularly, the CPU, GPU, and RAM
How can i check that?
And for 3,
- If running The Isle, exit the game.
- Press the Windows key
- Type %localappdata% then press Enter.
- Find "TheIsle" folder. Open it.
- Delete the "Saved" folder.
when you change evrima to normal and then to evrima again you need to redownload it?
will it help?
Open Task Manager, click Performance, check each of CPU, GPU, and RAM
Yes, it was suggested to do so when 6.5 released
Yup
Oh okay
Lemme turn on my pc rq
Omg the isle is still influencing my oc
cant even start my pc
I had to ctrl+alt+delete to exit the game
cuz the isle slows my pc so much
Saved folder? I thought i gotta delete the config folder?
Alright i deleted it
I just tried to log on after a period of not playing, I can't see any official servers and none of the unofficial servers have people in them. Is the game down or is this something on my end?
@fickle moat
i got out of administrator mode got back to it but now it wont help my game is now freezing again even with administrator mode 😦
I dont see any servers when i hit refresh. Anyone know the fix?
were you able to figure it out?
Sorry I don't really have any more ideas
wait
i remember
from the first time u told me to run as administrator
something els about
event viewer
Honestly I don't really have the time to go through that with you rn, I'm working on stuff
soo are offical severs down cause they arnt appearing for me, and when i switch to unoffical it shows all the servers however with not a single person in either server sooo what happening?
@arctic sinew @brisk fox @tawdry tinsel What is the game version listed in the bottom right of the main menu?
0.11.58.02
Right click the game in Steam, click Properties, click Installed Files, click Verify integrity
Ooo okay i think you might have the right idea, its updating
:c this keeps popping up. I have 2 branches of the game downloaded, and had to redownload them with the new patch. Last time it worked fine, but this time this keeps popping up every time I try to play evrima. other version works fine
My friend is trying to play evrima for the first time, we've gotten most things sorted out but now they're getting the dx12 error which I previously had issues with. They have a Nitro AN515-57 gaming laptop, and I did some research on it and found that it seems like it should be capable of running the isle, so something doesnt add up. Keep in mind, I'm not the most experienced with computers. If anyone can help with this please ping me.
Have them update their GPU drivers
What would it be under in settings?
They'll ahve to look online or check if they have GeForce Experience installed
They don't have it
Alright, have them download it from NVidia's website, it helps install drivers and keep them updated
Is this the correct link? https://www.nvidia.com/en-us/geforce/geforce-experience/
NVIDIA GeForce Experience Auto Update Drivers and Optimize Game Settings
Yup!
did it work?
bro is trying to make an account and they boutta get in trouble from their dad 😭😭
o k
whats their GPU? i assume its compatible since its a """gamer""" laptop
but if its anything below a gtx 1050, they cannot run the game
where might they find what their gpu is
open task manager > performance > click GPU
send a screenshot here or tell me its name
gpu 0 or gpu 1?
1
usually the gpu0 is for non-dedicated graphics card
which are not compatible with evrima
what do they do after clicking on gpu 1?
tell me its name
im not completely sure what you mean by the "name" but in the top right corner it says RTX 3050
phew
is it windows 10 or 11?
11
click download and run the program
ALWAYS click the first option, it will ask if you want the nvidia experience app
its a really good app that your friend needs, it will update his GPU everytime its needed
and if it asks what type of installation you want, click express
any doubts @ me
im a little paranoid about that being a virus, do you know if superlunary would be ok with me pinging them to ask if its legit?
That's NVidia's official website
It's a direct link to the driver that would be downloaded by the Experience app
The experience app just makes it easy to keep track of updates since it notifies you
ok, sounds good
^^
ill have them download it as soon as they get back from being afk
alright
so is this installation a 3rd party thing? or is it just helping to update something that's already available for the computer?
its official from nvidia
if you dont want to search updates every month manually, you need the app
everyone who has a nvidia gpu has it, me and tons of people included
oh ok i understand now, im trying to explain it to them
they decided they want to continue this tomorrow, is it alright if i ping you or superlunary then?
you can ping me 🤷
im always here helping with troubleshooting
or just direct message, idk
ok
i also wanted to ask: is this like the last step in the process?
so once they download this, should they be able to run evrima?
what is that
the last button you need to click
that shows on the app
meaning that youre ready to install
its just a button?
so they just have 2 clicks left to do before they can play evrima?
idk why youre counting but yes XD
should take less than 10minutes if the internet speed is good
ok, then it would be best done tomorrow cause they have to go pretty soon
alr
all good
the problem will be fixed though, dont worry too much
its too simple
the mouse cursor in the main menu disappears
How can i fix it? I really hate it... Very-very hate... So many hatred 🤬
they fix dx11 error ?
Maybe try tapping f11? It could be an issue with the window resolution
dx11 or dx12?
Dx11
How does this help? I already have to constantly minimize the game by pressing win
Could you take a screenshot?
I haven't heard of the issue you're experiencing so I'm tossing out ideas. So f11 changed nothing?
You remove the dx11 launch command and update drivers and Windows and make sure your gpu can run dx12
yo my friend fell through the map and he is full growth. Can someone help!
If you want to request to be unstuck, head over to the evrima channel corresponding to your region and check the pinned comments there.
F11 it's just windowed mode
So, i got my problem after getting amd gpu, but i see it only evrima... 🤔
oh he died
Unfortunate, if you should be stuck again in the future, you can request to be unstuck in the evrima channels.
anyone knows why the game keeps freezing aster 10 mins of playing?
do you have drivers? And what resolution do you have?
do you get any error?
Fatal error: [File:Unknown] [Line: 1273]
GameThread timed out waiting for RenderThread after 120.00 secs
0x00007ff7979dff80 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff7979ee190 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff794e81f1b TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff794e8b720 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff794e8b79a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff794e8c5bc TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff794e95a84 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff79951ac82 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ffafbd67344 KERNEL32.DLL!UnknownFunction []
0x00007ffafcc026b1 ntdll.dll!UnknownFunction []
waited it out, got an image saying this (it wont print the image idk why)
IF YOU DONT UNDERSTAND TRY TO FIND A GUDIE ONLINE FIRST https://www.youtube.com/watch?v=2gQKf0nVE-k THIS IS ONE GUDIE ON SOME OF THE FIXES IN THE DOCUMENTOfficial document with other fixes: https://docs.google.com/document/d/1o8xsbfZKesdLpvViUdnYwVkG2SiqEuFkw8W3qslI7V0/edit?usp=sharing (its outd...
Anyone know what this error is?
Latest gpu driver
1440p in game
1080p for desktop
is your game in full screen or windowed full screen`?
Fullscreen
Hm... i did think about windowed fullscreen, still didn't try it
And... I reinstalled gpu driver
cheers bud, tried it and we will wait and see if it works
try i think it has smt do to with the diffrent res for game and desktop and that its fullscreen
Right
Other games can scale poorly at higher desktop resolutions and I lose access to some of the display settings, so I left 1080p behind
And the game in 1080p is fine, as is windowed fullscreen at 1440p
Hello, Ive been trying to fix fatal errors on the isle for a while. One of the ways to fix this says I have to delete D3DSCache folder but my computer won't let me how do I fix that or is there another way?
launch in safe mode
how do I launch safe mode?
https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 this should explain how
Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.
okay thx
did windowed fullscreen help?
Will I need to exit safemode when done?
Yeah
I hope, in the future it's will be fixed and I'll can use fullscreen with 1440p without changed desktop resolution to 1440p from 1080p, because i want to use fullrgb and 12bpc for my display... or i can ignore it, change desktop resolution to 1440p... or 2160p and use 8bpc and... other option, not fullrgb... 🤔
what stops you from using that on windowed fullscreen?
I think, it's still looks like 1080p with windowed fullscreen 🤔
Not sure
I just want to use 1440p and... see 1440p, not 1080p 🤷
I'll just continue play 🤔
Is there a reason why someone who just bought the game wouldn't have access to evrima?
I entered safemode then went to the isle folder through steam apps with seems to be the only way I can find it. I look in the folder and don’t see saved. Am I doing something wrong?
They need to opt into it, it's a beta branch
Where is that option located and if i want to revert back to legacy where can i find that function as well?
D3DSache and the isle config folder are under %localappdata%
Ok
Right click the game in Steam, click Properties, click Betas
sweet thank you
At the bottom of the folder do I type in just the thing that starts with g. or the entire thing starting with (system settings)?
Then do I turn off safemode?
Also do I put in the DxDiag part or the part that says engine in the engine file?
can evryone help me
What GPU do you have?
so what gpu do i need
At least a 1050 is what seems to work
Though I saw someone running the game with an RX 570, though their performance was very poor
how much cost 1050 ?
Yes
okay thx
Dont buy 1050 you should buy smt like a 3060 if you want the best value
Yea a 1050 is basically the worst thing you can get that'll still run the game
ok thank guys
So i did everything the 6.5 game fixes says and now my game runs like this...
idk what did wrong? any ideas?
what specs do you have?
with 6.5 game fixes do you mean deleting config in %localappdata%?
did you have a issue with gametreah 120 second time out thing?
yes
I think its the basic microsoft, but I might have to go to a more advanced option?
I did the g. TimeoutForBlockRenderFence=9999999
wdym?
let me look at my gpu, i might be confusing it with something else
Microsoft Basic Display adapter under it is NVIDIA GeForce RTX 3050 Ti Laptop GPU
you need to make sure the game runs on the 3050ti and that you have drivers for it
It sounds like you possibly don't have drivers installed for your GPU. Have you ever installed drivers?
you could dissable the "microsfot basic display adapter" but it may make your laptop draw more pwr
I have to try that
your in device manager right?
correct
i thought i did maybe not
Better not! It's what enables them to have a display since they don't have any drivers installed.
I can't smell anything - I press Q and the smell thing comes up but there's always NOTHING no matter how far I travel on the server maps
you need to hold Q
should i download a new driver?
If you are a herbivore, you need to stand still for scent to show things.
I'm a carnivore
Even when I move around and the thing stays up for a while?
Sounded like they have two diffrent gpus
You should install the drivers from the Geforce Experience app or from Nvidia's website.
You need to download and install the drivers for your 3050 Ti.
if you tap Q you will only get the compas if you hold Q you will actually smell
because like.. i always die of hunger
ohhh. okay, i'll see if that ficks it
okay how would I do this?
depends where you are too, what zone are you spawning in?
You need to download the Geforce Experience app.
okay
centre/central - whatever it was lol
good, its the best location for free food and free deaths 🤷
okay thx'
Hi I need help with “dx12 is not supported on ur system” is there anyway I can fix this?
whats your gpu?
Nvidia GeForce gtx 1660 super
How often are there eggs available on servers..? I always die on my own lol
I believe
do you have drivers for it
Which drivers?
depends on the server not very often though, you can allways try finding a group or try denio, petra or bepi which are very easy dinos
for the gpu
GPUs (among other components) need drivers to function properly. Your GPU's drivers typically need to be updated every month, sometimes several times a month. With Nvidia GPU, you can download Geforce Experience and you will be able to install the drivers there. You will also receive notifications each time new drivers are available. It is important to keep your drivers up-to-date to ensure your GPU functions properly.
Oh yes I’m downloading it right now
I’ll update you guys about it later thank uu
Is there any other thing I should do after it?
alr then drivers should fix it otherwhise redownloading dx12 might help
What’s dx12?
How do I redownload dx12?
try the driver first
it should fix your problem
I updated the driver already
try to see if the game is fixed
Okay
did you get it working? Sometimes on laptop you have to go into nivdia control panel by right clicking on desktop and make sure it always use your graphic card and not just your build in cpu graphics
It works thank you so much everyoneee
I deleted the old gpu, and replaced it with the new one, though everything on my computer is really small now
the letters apps everything
check your resolution
and scale
you on 11 o r10?
yeah d isplay
np
ill look and see if my game works now xD
if not you might need to right click on desktop go to nivdia control panel andd make sure instead of autoselect you select your 1650 or whatever it wwas
also turn volumetric clouds off what is your fps?
2 fps its bad very bad
yes thats it
Thank you I appreciate it
Steps to switch from Intel® Graphics to NVIDIA* Graphics on Intel® NUC 11 Enthusiast Kit - NUC11PHKi7C.
thx, all my games, just starting to not work or have horrid fps after I attempted to fix my gpu a bit ago
It uses your Steam name
That means you're waiting in line for a server slot to open
I wouldn't disable your gpu in device manager
So it’s full?
even the intergrated win 11 is strange like that
Oh ok
Yup
Thank uuuu
try updateing your gpu drivers
one of your graphics drivers is outdated compared to the game
Okay I’ll try that, thank you
yep hope it helps!
Any way to get help for 2 raptors stuck @ -324 249,623, -414 209,08, -29 375,454
EU7
on that rock theres a spot where you can stand, try and pounce upwards
but if it doesnt work, go to #evrima-eu and ask help there (its the correct channel)
@drowsy quarry Hello again, my friend and I are ready to continue trying to update their drivers, are you available?
They just joined the server actually so I think this will work
oh alr
so, where did we leave off again?
downloading the file
ok i clicked the first button, do i just continue to the next one?
jasper is said friend
here rn
yeah click download
ok
and run the file when ready
show me
the app will always warn you if theres any updates to your gpu
try to launch the game now
the isle?
yeh
glad so :)
thanks so much bro it means a lot
enjoy the game
is it alright if i ping you next time i need help with the game?
all good for me
also, tip of a pro: on settings > gameplay > ENABLE manual alt attack
its super important :P
ooh ok
ive been trying to find someone to teach me the combat, are you good at that too?
2500 hours on the game is good enough for you?
XD
DM me if you want any tutorial, guide, im available.
ok, i will
ok i have my steam at administrator mode and last time it worked and now its not working my game is freezing like it used to before i knew about the administratir mode
i need help my game keeps freezing
hye i asked first!!
yes i did i asked my game is freezing and i ran at administrator and it didnt work but it did at first
so it doesnt work for u eather
it did at first
and the person that told me about administrator mode he also said about this one thing named event viewer
event viewer?
yeah
i was just wanting to play some deino 😦
the saddest thing is when even the game fails for u 😦
yea it has a pas bc its still in beta but they really gotta fix it
they need to focus on the crashes and freezing
yeah
bc the legacy code is to old to continue sadly
i mean like just keep on updating legacy man its not that hard
so they had to rewrite the entire game basically
they need to finish the sandbox dinos for it
what dose that mean too old code
but it dont matter bc once evirma is out of beta legacy is getting deleted
the codeing for the game is to old
dont really know how to explain it
oh
i will miss legacy when it getts deleted
how about right click on steam
ik
and click on where it says run as administrator it will cause changes but it will only change like u can watch very little videos but its worth a shot and u can not run as it aswell
ima wait tell the game is done doing a update
ok
We came right, thanks for the reply my dude ❤️
apart of me will die when they delete legacy
imma try to run as administrator again and when it freezes i just have to like restart my computer
❤️ 
yup my game is freezing again and im in administrator mode
damn
@placid lynx im switching to legacy aswell
also
oh
rouge also when evrima freezes do u have reset ur computer? cuz i have to
yea seems to happen to allot of people
what do u mean?
there is ways to stop it on google they dont work but if there is ways to stop it on google it happens
ok
my friends trying to play the isle but got the DX12 error, would this gpu work with it?
No, those are integrated graphics, sorry
k
what is renderthread and why does it keep crashing my game
Hello does anyone know how to reset character like to be another dino when we leave? I kept logging out and going in as the same dino
That's meant to happen
If you want to play a different dino, you'll either have to choose a different server or kill the one you have
Oh okay thank uuu
I’ve been trying to play the isle since I bought the game like a year ago. I’ve spent 5+ on the game but none of which was I actually playing the game. It was all the time spent over this year trying to fix the game so I can actually play it. This is my last cry for help and I really hope someone can help me fix this easy anti cheat problem that won’t let me play the game
@finite flame what's the problem with the EAC? Is it the problem in the pinned messages?
Right now I’m trying to fix it from one of the pinned messages saying to delete the folders and to uninstall and reinstall the isle
Yeah that works if you keep fatal erroring
At first it wouldn’t let me even load the game bc of the anti cheat stuff, then idk wtf I did but I got it to load the game but it only let me play offline single player
I’ve uninstalled and reinstalled before but i hadn’t deleted the folder last time so hopefully it will work
Huh and your connected to WiFi or an Ethernet cable?
I’m connected to WiFi
And looking from the first picture you sent in the legacy chat I've had that happen to me before I can't remember if I just closed and reopened the game or reset my pc
I’ve don’t both of those multiple times
Hm
I have 1 hr of playtime but it’s all from trying to fix the game
How did the game break in the first place do you remember what all happened?
I installed the game after buying it, once it installed i tried running it and I kept getting the easy anti cheat error
So I don’t remember at all what I did but it most likely made one turn into another
So I no longer have the easy anti cheat issue
But now I have the issue of not being able to load into online
Only single player
What do you mean?
Wdym? Wdym
There's no single player
Evrima has no hosting
And legacy's is broken
So what do you mean by only loading into singleplayer?
Last time I tried to play the only thing I could play was by myself on a map all alone
But this was a while ago so if there’s a current thing going on then I have no clue what you’re talking about
If by a while ago you mean years then it sounds like you clicked Host in the legacy version
That's been broken for a while and hasn't existed in evrima
I only bought the game around 10 months ago
Yeah I probably hosted an offline server hence single player
So, this is the first time you've installed evrima right? And it's the version your friend is on?
3rd time
but every time i load evrima i get the anti cheat bug
every time i load up legacy i recieve the offline bug
i showed earlier
Have you tried the fix in the pinned messages here?
yes
if this doesnt work i will probably have to factory reset my pc
Hm, let me know when your download finishes. If the same issue's happening we can walk through it and see what can be done
thanks for all your help, i really appreciate it
not sure if this is the right channel if not i am sorry then just delete this message pls ^^ i wanted to ask if there is a way to get help cause i am stuck with my dino on official server eu#1 ^^
maybe try evrima-eu channel
yeah i did ^^ just thought maybe its also allright to ask in trouble shooting ^^
Check the pinned messages in #evrima-eu to see how to request assistance. I'm not sure if any admins are online right now so you might need to log off
thanks i will do this another time i dont want to bother people right now with such a thing i allready logged off thx for the fast answer ^^
just wanted to know if there is a way or if i just starve to death ^^
…OMG that might have worked
Wait
Bro I’m confused
When was the last time you updated your drivers? Also what did the AntiCheat box say before you closed it?
I haven’t updated anything manually. I never use my pc. I only bought it to play the isle and other pc exclusive stuff. But since the isle doesn’t work I never use it
Do you remember what kind of GPU is in it?
Uh, no
Idk anything about my pc
It’s a prebuilt
I can try and find it online
Ok
Alright, so open task manager, then click Performancen then click GPU. Its name will be in the top right
As for the game instances issue, I'd try verifying the game files. Right click the game in Steam, click Properties, click Installed files, click Verify integrity
That's a good one, check if you've got GeForce Experience on your pc. You're probably due for a driver update
Where do I go to find that
Would you want to hop in a vc so I can stream my screen?
Tap the Windows key, type geforce, and see if anything pops up that isn't an internet search
I can't vc right now, sorry
Yup! Open that then click Drivers near the top. If there's a new one, you'll be able to download and install it there
Looks like you downloaded the jnstallation for the app again
Wdym
You downloaded the file that installs Geforce Experience, which you already have installed
Opening Geforce Experience shouldn't take you to the internet unless something was set up weird
Should I be here instead?
Yea, click Drivers in the top left
Install the thing at the top?