🔧-evrima-troubleshooting-🔧

[bronze echo]

did you reinstall drivers aswell?

[dark ether]

yes

[bronze echo]

try doing the same to .net framework as you did to dx12

[gaunt bane]

Hello ADMIN, I'm in NA5 server and my Cerato is stuck on the rock. Kindly unstuck my dino please.... location -575,197.37, -137,830.697, -33,835.498, I already safe logged out thanks.

[dark ether]

is the framework thing in the regedit too?

[bronze echo]

yh ".NETframework" or smt very similiar to it

[dark ether]

delete all these?

[bronze echo]

yep

[dark ether]

i can´t delete the advertised folder

[bronze echo]

also try removing/dissableing steam and nvidia overlay

[bronze echo]

try running in safe mode or deleting its sub folder

[blazing current]

Am I the only one who get the screen freeze whenever I open the isle? Then I get kicked out after 120sec, I try to search up anything that could help it but I haven't found anything, how can I try to fix it?

[bronze echo]

gametrhead time out 120 seconds?

[blazing current]

Yea, sometimes it let me in on the game for 5-10 min then I'll get the screen freeze again, 🙃

[bronze echo]

https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit

Dr.Matrix/KeinZantezuken fixes
Fatal error fixes and grapichal fixes

pt 1 and 2

[blazing current]

This is what I always get everytime I open the isle

Which one would help?

[bronze echo]

Dr.Matrix/KeinZantezuken fixes
Fatal error fixes and grapichal fixes
pt 1 and 2

[carmine stag]

Anyone know how to fix my game? When I click to play it sets on a loading screen saying waiting on game, eventually it disappears and says it’s running in steam but the games not running

[bronze echo]

is ur windows up to date?

[carmine stag]

Yeah everything should be up to date, I played it a few weeks ago

Then went back to reg version tried to coke back

Then if I try to open it from the file folder it will say maximum thing reached on the eoc part

[bronze echo]

https://cdn.discordapp.com/attachments/723260797719019620/1140018890752135198/image.png try this

[brittle loom]

I got this issue? Can anyone tell me how i can get the anticheat? Or fix the issue ? (Pls tag if so)

[drowsy quarry]

right click the isle on steam
properties
files
browse files
double click install anticheat

[odd sandal]

Anybody here knows how to solve dx12 issue? Checked GPU update, easyanticheat and config files

[bronze echo]

whats your gpu?

[odd sandal]

AMD Radeon R9 200 / HD 7900 Series

[odd nebula]

This GPU doesn't support the required DX12 feature level, sorry. :/

[odd sandal]

Oh so there's no way to add it somehow into computer?

[drowsy quarry]

only buying a new gpu

[odd sandal]

Aight thanks guys

[karmic tapir]

i fixed it

[formal stirrup]

are you guys gonna fix the ping issue on servers

[karmic tapir]

try to play unofficial asura better ping

and no rules

[formal stirrup]

anything better

[bold talon]

So uh I just logged into NA 5 where I had a fully grown Stego 2 nights ago and now the server is telling me to choose a creature??? What the hell happened to my Stego I put hours on? I safe logged it just a few nights ago.

[serene grove]

Hi sorry, could someone please point me into the direction of how to fix my game when it crashes? its being doing it a lot more frequently and i've seen others have the same problem where it'll just crash mid game but i cant find where to fix it 🙂

[obtuse glacier]

Hi, i still have anti cheat integrity check failed error, i tried sfc/scannow thing, but it didnt work

[vague heart]

There is a bug where the server fails to load your character profile properly. If you encounter this, you'll want to exit the game asap, no safelogging or creating a character. If you rejoin it might load your character again.

[scenic bough]

When will the big update come?

[vague heart]

It was restart time when you posted this, so you might just experienced the restart. For crashes though, you want to check the pinned comments for common fixes or check this unofficial documents which includes solutions for various issues. https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit

[vague heart]

As per rule 10 there are no ETAs - also please do not ask for one. Content will be released when it's ready.

[scenic bough]

Understood 👍🏿

[serene grove]

thank you i will have a read

[thin oracle]

is it possible for anyone to get me unstuck on AU2 official?

[bold talon]

Tried that a few times. No luck.

[vague heart]

Use the evrima channel corresponding to your region to request assistance on the offical servers - check the pinned comments there.

[vague heart]

I'm afraid there is no other way in gaining your old character back.

[bold talon]

That is incredibly frustrating

[vague heart]

Understandbly so. This bug is known and will be hopefully fixed soon.

[paper surge]

Man, I cant connect to a single EU server. Either I get the "connecting" message forever, or it puts me in queue, and then tells me "server is full" as soon as Im supposed to get in.

This started only with one server a few weeks ago, but now they all give me this same issue.

[ocean thistle]

what i do?

Translation; easy anti-cheat not installed

[drowsy quarry]

right click the isle on steam
properties
files
browse files
double click install anticheat

[bold talon]

Without regular patches...it's gonna be a hot minute.

[dawn pulsar]

Random crash while playing. I have not seen this one before. I was able to rejoin, but just thought I'd post.

[bronze echo]

Whats your error msg

[slow pivot]

hello im not speak english but i think that i can

[bronze echo]

What do you speak? And whats your issue?

[slow pivot]

i speak spanish

[bronze echo]

Probably a restart

[bronze echo]

Sry dont speak it do you think you could explain in English?

[slow pivot]

ok

my the isle evrima cant open so my friend helped me with a lot of forms but it cant open so i was searching in youtube some solution but it cant open too

[bronze echo]

Glad to see more ppl using my document

[slow pivot]

but one of the videos says that i need to install something in pinned troubleshooting

[bronze echo]

Do you get a error pop up

[slow pivot]

mmm i dont know the meaning of pop up but the first time that i upraged the error that shows me says dx12 is not activated or something like that

[odd nebula]

Do you know what GPU you have?

[slow pivot]

mm i dont know but if you can help me

[bronze echo]

Whats your gpu? If you dont know go into task manager, performance and then click gpu

You can find task manager by pressing ctral alt delete

[slow pivot]

i will take a picture of my gpu

this is my gpu

[drowsy quarry]

your gpu cannot support evrima :/

[slow pivot]

so i need to change it ? no ?

[drowsy quarry]

scroll down a bit

[slow pivot]

ok

[drowsy quarry]

hmmm yeah

[odd nebula]

It's integrated graphics, and quite old on top of that. You would need to put a dedicated graphics card in your system, if you have a desktop.

[drowsy quarry]

not good

[bronze echo]

Integrated gpus arent supported by the game

[slow pivot]

sorry i can i send you a picture of the gpu of my friend ?

[drowsy quarry]

go on

[bronze echo]

Do you have a laptop or a pc? If you have a pc buying a new gpu and installing it is possible

[slow pivot]

i have a pc

[drowsy quarry]

careful with compatibillity

[slow pivot]

sorry

mmm

so the problem of evrima its my gpu

[drowsy quarry]

yep

[slow pivot]

so i need to buy a new one

[drowsy quarry]

its good to know your CPU too

[odd nebula]

Yeah, you only have graphics provided by your processor. But Evrima needs a (fairly modern) dedicated graphics card.

[bronze echo]

Id recommend a 3060 or a amd equivalent

[slow pivot]

ok thank you

[drowsy quarry]

whats your CPU

depending which is it, could bottleneck super badly

[slow pivot]

amm cpu ?

can you show me a photo pls ?

[drowsy quarry]

click CPU

[slow pivot]

ok

CPU

AMD A8-9600 RADEON R7, 10 COMPUTE CORES 4C+6G

[drowsy quarry]

welp, i know nothing about amd

seems ok though

not the best, not good either, just ok

[slow pivot]

ok

thank you

sorry for the interruption

[drowsy quarry]

nah, all good

[bronze echo]

No problem id recommend you upgrade your pc completely with a new cpu and stuff as ur cpu is so old it would bottleneck any new gpu

[broken heron]

Trying to play Evrima, and it’s giving me the Dx12 error…I just updated all my drivers and still giving the same error message

[bronze echo]

Whats your gpu?

[narrow flume]

on one server i have sound issues, all audio is stuttering and on another server my sound is normal but when i should have 60 ping i have 300 and i get teleported like crazy

the game is unplayable for me idk if this is something wrong with my game or if those are bugs that are gonna be fixed eventually

[broken heron]

Intel(R) Iris(R) Xe Graphics

I think

I’m new to this

[bronze echo]

If thats ur only gpu you can sadly not play the game

[broken heron]

Crap

Guess I have to save up for a new computer…this is on a laptop so 🫠

[bronze echo]

Fun times

[broken heron]

So good

Well, what kind of computer do I need to buy to run the game?

If anyone has suggestions

[bronze echo]

something with a 3060

[frank dirge]

na 6 cera im stuck plz help me

-138,782.767, -524,837.078, -28,656.182

in game name: ✮SATURN✮ <@&505047238674874368>

[weary cairn]

wrong channel - try the offical server ones

[weary cairn]

#evrima-na

[blazing current]

Is there way I can get less laggy?

[tranquil escarp]

help me

[odd nebula]

Can you please provide:

• your graphics card (right-click on your task bar > Task manager > Performance > GPU. If there's GPU 0 and GPU 1, it's GPU 1 you have to look at);
• your graphics driver version and date (same as above, but scroll down to see the drivers' version and date);
• your Windows version (right-click on the Windows icon > System > scroll down to Windows specifications and see what version it says you have).

That's your CPU. I need GPU.

You need to update your graphics drivers, they're almost 3 years old!! Graphics drivers are typically updated every month or so...
Download the drivers here: https://www.nvidia.fr/Download/driverResults.aspx/210517/en-us

[tranquil escarp]

thanks

[unborn gale]

what should we do if we stuck on the map o.0??? need help D:

[drowsy cape]

check the pins in the evrima chats

[unborn gale]

ill do that sry

[drowsy cape]

no problem

[unborn gale]

there is no help 4 me 🙂

I can't move anymore because I slipped into a crack I can't get out of

[carmine stag]

Can anyone tell me how to fix it to where I can play? That stays there disappears then shows it’s running but no game. Checked my pc updated there all good, I tried to uninstall and reinstall easy cheat, restarted of restarted steam

[unborn gale]

sry i checked wrong chat o.o

[scarlet nymph]

Hey guys anyone knows why my the isle evrima just freezes like the game is completly still when i see another online player?

maybe u guys can help me out with that i just wanna play the isle again and have fun :c

im deleting the game it makes no fun and sense playing this unfinished unoptimized game never shouldve released the 6.5 update im just have problems with the isle since this update and it isnt just me many people on youtube also feels the same way just like i do

this isnt a front or something i just dont feel like playing it anymore at this circumstances

when u cant log in for 5 min and the game crashes or just randomly freezes with fps drops

i dont want to be disrespectfully and maybe im even wrong about what i said but its just sad that i cant even play my favourite game since 1-2 years and nothing really changes since the update (for me) i hope i can come back to this game in some weeks or months and hopefully play the game again i enyoyed the most by far (my english is very bad but i will thank the devs for what they achieved and still going to make in this game its just sad i cant play it anymore ❤️ great love to all of u ) 😄

i hope someone will see :c

[drowsy quarry]

have you tried to delete the saved folder yet?

[scarlet nymph]

ye at least 3 times since ive reiinstalled it after 5 times

[drowsy quarry]

a clean reinstall too?

by deleting the %localappdata% and such

[scarlet nymph]

ye

[drowsy quarry]

oh damn :/

[scarlet nymph]

maybe in the futer things will change but till that i cant play anymore i guess i stick to legacy again even tough i dont want to

[lofty temple]

I am currently experiencing a safelog bug that is killing my dino I try to relog into. Tested it 3 times and everytime I lose my dino. This is happening on NA 1
I am testing it on NA 2 to see if it is isolated to NA 1. NA 2 loaded correct

[olive zephyr]

Hi, can someone tell me why i cant find any servers? 😦

[drowsy quarry]

evrima version?

[olive zephyr]

idk xD

First launch

[drowsy quarry]

must be legacy

legacy is the old and discontinued version of the game

[olive zephyr]

huh?

[drowsy quarry]

wanna come to my Dm? i can explain everything to you

[lilac lagoon]

Can some help me with the app configuration unavailable when I try to download the evrima version

[lilac lagoon]

@drowsy quarry sorry but I'm really new to using a computer how do I even get to the program files lmao

[drowsy quarry]

open this

go to the C one and follow the path

[lilac lagoon]

And when I delete that it won't mess with anything right?

Just wondering cause this ain't my computer lol

[drowsy quarry]

nah, will forcefully make steam download it again

[lilac lagoon]

Ah okay I'm gonna try it rn thanks

@drowsy quarry ya keeps telling me the same thing sadly

[drowsy quarry]

weird

try to run Steam with admin privileges (right click and select Run as administrator) after deleting the appinfo.vdf file

[lilac lagoon]

Okay

[drowsy quarry]

last fix i've found

[lilac lagoon]

Actually I made a little progress it's letting me download evrima now so I'll let it do it's thing and see what happens but thanks for the help

Ya I tried that earlier too and nothing but now I can't find the appinfo it tells me it doesn't exist lol but I'm able to download evrima again

[drowsy quarry]

lets see if it works XD

[next hull]

every time i try to open evrima on my brand new laptop this appears, anyone know a fix?

[obtuse glacier]

It happens everytime, i have tried many things, but nothing isnt working

[grizzled shale]

hacker utah in Eu 4 in south

please ban

they have super speed for some reason

[odd nebula]

There is no known official working fix, but you can try to cap your FPS to 60. If that fails, you can try to underclock your GPU if you're comfortable with that. Otherwise, you need to wait for the devs to find a fix.

[odd nebula]

You need to go to the right server channel ( #evrima-eu ) and ping the official server admin role to report a hacker.

[small veldt]

One message removed from a suspended account.

[vocal yew]

how to /unstuck on official servers?

I"m stuck :/

[vague heart]

Head over to the evrima channel to request ingame assistance. Check the pins there.

[vernal bramble]

how to see replay ?

on evrima

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message

And try deleting and reinstalling your gpu drivers and make sure windows is up to date

[vernal bramble]

how to fix it ?

[bronze echo]

Go into gameplay settings and dissable streaming mode

[vernal bramble]

okay

what is stream mode ?

[bronze echo]

https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit

Check out dr. Matrix fix

[bronze echo]

A mode for stramers that dissables cords and stuff so they dont get stream sniped

[vernal bramble]

okay

and how use replay ?

i press f2 and didn't work

[bronze echo]

Officals dont have it

Some unofficials dont have it either

[vernal bramble]

oh okay

😐

[bronze echo]

Try reinstalling easy anti cheat

https://cdn.discordapp.com/attachments/723260797719019620/1140018890752135198/image.png

[obtuse glacier]

I tried it but, when i try to open eac setup file, nothing happens, for a sec comes black screen and thats all

[bronze echo]

Nothing should happen

It will do it when you launch the game

But you wont notice anything

[obtuse glacier]

it doesnt work

[bronze echo]

Try just running uninstall

[obtuse glacier]

running uninstall? sorry i dont get it

[bronze echo]

Uninstallanticheat

[obtuse glacier]

running as an administrator?

[bronze echo]

Try but it shouldnt need it

[obtuse glacier]

it just says connecting, maybe bc i made eacsetup to run as an administrator and also theisle file with bear

it worked for once

like if start the pc and i go to the game, with first server i join it works, but when i leave and try to join another server, it comes again

[bronze echo]

so you can join one server per after launching the game, but after leaving you cant rejoin?

and need to restart the game or ur pc?

[obtuse glacier]

yup

[bronze echo]

well unless you are logging out and in all the time it feels like a needless thing to spend time on fixing for now, submit a bug report https://discord.com/channels/401464048610312193/783214088456896513 and hope it gets fixed

[obtuse glacier]

Oh ok, ty

[clever lion]

what in God's name is happening with EU official servers lately
ping and lag spikes every 5-10 min that last several minutes

even now as we speak on eu3 there's 250 ping out of nowhere and it's still going

[bronze echo]

i think its potato server host, try unofficialls for now

[clever lion]

I had a hunch regarding this, it goes potato as soon as more than 50 ppl join

out of curiosity, are the devs aware of this?

or can we do something to bring this to their attention?

[vague heart]

The developers are aware of it. The server issues are currently under diagnosis.

[clever lion]

thank you for the info

[vague heart]

Unfortunatley it can take some time for these issues to be found and fixed. We have to be patient.

[clever lion]

oh ofc, was just curious, I'm glad it's out there in the know ✌️

[vague heart]

You're welcome. You may want to try out different servers for a better experience as not all of them are having issues.

[dark sinew]

Can someone help. Every time I try to join a server the game closes
That has never happened before

[bronze echo]

do you get a error msg?

[dark sinew]

Sometimes yeah

[bronze echo]

what does it say?

[dark sinew]

Can't exactly remember but something with app error

[north token]

Any admins on?

[odd nebula]

Go to the server chat corresponding to your region (#evrima-eu, #evrima-na, etc.) and ping the Official server admin role.
Give them your username and the exact server you are on.
Log out and come back online when an admin tells you to, as not to die from starvation or thirst.

[north token]

Thanks

[bronze echo]

post it if you get it agien but https://docs.google.com/document/u/2/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit#heading=h.4b4ojfmslh9l you could check out this documetn to see if you can find any fix

[dark sinew]

The game is also very laggy
I get like 5 fps on NA2

[dark sinew]

Thanks I will check it out

[bronze echo]

try playing unoffical

[dark sinew]

Alright

[hidden elk]

Same here, awful lag and ping and I got no idea how to solve it

[dark sinew]

Didn't use to be that bad before the update

[fervent prairie]

anyone have good fps settings because my friend got 20 when he got good laptop

[autumn sparrow]

? can someone help me

[bronze echo]

what specs does he have?

[bronze echo]

what does it say?

[autumn sparrow]

nothing just this

[bronze echo]

No like in English

[autumn sparrow]

oh sry i forgot its says maximum number of simultaneous game instances reached

Oh strange now its working i just updated my window s 10 to windows 11... still thx for helping ! 🙂

[bronze echo]

It has to do with the Steam library and stuff so i guess it got refreshed

[fierce condor]

what when the game says anticheat is not installed

[bronze echo]

https://cdn.discordapp.com/attachments/723260797719019620/1140018890752135198/image.png

[small veldt]

One message removed from a suspended account.

One message removed from a suspended account.

[bronze echo]

did you allow firewall execptions/admin privalges?

[small veldt]

One message removed from a suspended account.

[bronze echo]

search for "windows defender firewall with advanced security"

[neat hound]

So my game insta crashes any time i load into a server and idk why, even when i adjust graphics it still does it, does the game run direct 12?

[bronze echo]

evrima uses dx12

[neat hound]

Is there a way to swap it to dx11?

[bronze echo]

nope UE5 and nanite need it

[bitter hamlet]

Hi there. So, i changed my cpu and graphics today, and now The Isle has the "Input not supported" thing. Is there a method to change the resolution to make it work? Thanks

[neat hound]

Don't suppose you know a way to prevent these crashes then?

[bronze echo]

dx12 not supported?

[bronze echo]

what does the crash say?

[bitter hamlet]

What is dx12?

[neat hound]

Thats just it, it doesnt even let the game crash it just locks everything up to the point I can't even get out of the window and have to restart my pc

Its NEVER did this to me before

[bronze echo]

have you delted config and stuff?

[bronze echo]

do you get this?

[neat hound]

No, I forget how, would that even do anything?

[bitter hamlet]

Nope

I'll send a photo

[bronze echo]

1. If running The Isle, exit the game.
2. Open File Explorer.
3. Click the address bar at the top.
4. Type %localappdata% then press Enter.
5. Find "TheIsle" folder. Open it.
6. Delete the "Saved" folder. Note: This will reset any of your custom settings to their defaults, as well as delete any saved skins.
7. Start the game.

[bitter hamlet]

Exactly this

[bronze echo]

that seems to be your mointor not being properly conected

or your gpu disconeting

is your gpu up do date?

[bitter hamlet]

Everything is alright, now I think is the resolution thing

Like for example: 1908x1453

Just an example

[bronze echo]

the isle probably dosent support that res

can you get it to a normal one

[bitter hamlet]

That's the thing, I would want to change it, but when I enter the menu, the screen goes to that

[bronze echo]

1920x1080 or 1920x1200

[bronze echo]

youd need to change your monitor resoultion in windows probably

[bitter hamlet]

Is it possible to change the resolution but only for the isle without being inside the game?

[bronze echo]

or try clicking f11 for windowed mode when you launch it as its possible the isle launches but the monitor just disconects

[bitter hamlet]

maybye that will work

I'll try it

[bronze echo]

yes go into user settings in config

[bitter hamlet]

Ok 👌

OK, The F11 worked

[bronze echo]

nice

[bitter hamlet]

Now I'm trying some resolutions

Hmm...

None of the resolutions work

YES YES

ONE WORKED

THANK YOU SO MUCH 😭🙏🏻

[bronze echo]

np, gl playing

[blazing current]

How can I fix the lag? I have perfectly fine internet and I keep lagging

[vapid gale]

Where to ask when we are stuck in a hole?

[regal sluice]

oi alguem me ajuda

[drowsy quarry]

?

how can i help

[golden tapir]

Alright so I took a break from the game for awhile, which is prolly why I keep coming here cause theres so many annoying ass things. I keep getting lag even though I've turned all my settings to low. How to I fix it

[bronze echo]

Do you mean fps drops and stuff?

[golden tapir]

Im stuck at a high of 30fps

[bronze echo]

Whats your specs?

[golden tapir]

wdym specs dawg

[bronze echo]

Gpu and cpu

Go into task manager and performance

[golden tapir]

roughly 70% cpu

pause

[bronze echo]

No like its name

[golden tapir]

like GHz

[bronze echo]

Its name in the top right

Send a screenshot of the complete thing

Forgot to say that

[bronze echo]

Click on gpu 1 and send agien

[bronze echo]

With that gpu 30 fps is pretty allright you can try updating drivers by downloading GeForce experience and i can send you a gudie on how to lower the graphics even more

[golden tapir]

please do

[bronze echo]

https://www.reddit.com/r/theisle/comments/15apml4/performance_boost_options_that_may_help/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=2

[golden tapir]

What does he mean by navigate

[bronze echo]

Go into file explorer, you can also press win+r and type in %localappdata% and find *theisle" and the go from there

[small veldt]

One message removed from a suspended account.

[small veldt]

One message removed from a suspended account.

[bronze echo]

find the isle in outbound or inbound rules and delte them, also try deleting steams rules

[lone scaffold]

sob

[bronze echo]

whats ur gpu?

[lone scaffold]

i...dont know :))

[bronze echo]

go into task manager, prefomrance, gpu and send a sceenshot

[bronze echo]

do you have any other gpus in there?

[lone scaffold]

not that im aware of

[bronze echo]

well that gpu isent supported by evrima you could try checking device manager and dissplay adapters if you have anything execpt the intel on there

[lone scaffold]

ah so i dont get evrima priveleges i see

not sure if this is helpful

[bronze echo]

right click on it

[lone scaffold]

which one

[bronze echo]

the 3050 ti

does it say enable or anything?

[bronze echo]

are you sure there isent another gpu in task manager?

[lone scaffold]

this one?

[bronze echo]

yh that one

[lone scaffold]

okay

is there something i should do?

[bronze echo]

yh i just wanted to make sure you had the hardware to run the game

[lone scaffold]

i see

is there a way i can fix the issue?

[bronze echo]

yes youd need to make sure the isle is using the 3050ti which its not currently you can either dissable ur intel gpu which is a pretty bad gpu but very power efficent so your battery will last longer, dissabeling it would men the 3050ti would do the work which might make some stuff quicker but drian the battery

if battery time is not a issue id recomned dissableing it

[lone scaffold]

okay so i just disable the other one then

[bronze echo]

yes disable the intel UHD graphics by right clicking it in device manager and disabling it

[lone scaffold]

okay ive done that

anything else i should do?

[bronze echo]

you could upate the drivers aswell if you havent done that

https://www.nvidia.com/download/driverResults.aspx/210518/en-us/

once its done downloading run the file downloaded and restart your computer after the driver is done downloading

[golden tapir]

So listen

I did everything you said pretzel

But my ass is still getting 9 fps at center

[bronze echo]

its probably just your gpu being bad

[bronze echo]

nothing will magically make the game run super smooth if it runs bad rn you would need a new gpu/computer or hope that gateway(the new map) helps

[golden tapir]

zamn

I mean it used to run really well

I only downloaded like a game or two

[bronze echo]

why did you delte the msg?

[bronze echo]

in legacy or before update 6.5?

[golden tapir]

before update 6.5

[bronze echo]

make sure your gpu is up to date and that its using your gtx 1650 and not the intel gpu also

[small veldt]

One message removed from a suspended account.

[bronze echo]

verfiy game files

[small veldt]

One message removed from a suspended account.

[bronze echo]

in steam right click the isle go into properties then local files then verfiy integrity of game files

[bronze echo]

did you delete config?

[golden tapir]

yeah

[bronze echo]

could you send a screenshot of the main menu?

[small veldt]

One message removed from a suspended account.

One message removed from a suspended account.

[bronze echo]

can you show it on steam as well? it appears you might have the wrong verison or something

[small veldt]

One message removed from a suspended account.

[bronze echo]

if they are in different folders no not rly

[small veldt]

One message removed from a suspended account.

One message removed from a suspended account.

[bronze echo]

if they are in the same folder and you have evrima selected on steam verfying game files will fix it

[normal pier]

is it just me but has the ping been atrocious on the servers

[golden tapir]

Nah bro I have bad ping too

[open tangle]

hey every few hours while I'm plying this pops up, closing my game and killing my dino. anyone know what this means or how to fix it?

I also usually have to wait 5-15 minutes before I can rejoin the server i was playing on, but other servers arre still fine

[molten meadow]

i just got that myself

and im trying to rejoin but it says anti cheat and ive been disconnected, but i literally dont even know how to cheat and have nothing else open but discord

[open tangle]

yea, idk what its doin

[quartz olive]

EU 3, im stuck in the hole. i cant die, cant escape. did i need starve to death?

[vague heart]

You can request ingame assistance, head over to the evrima channel corresponding to your region and check the pinned comments.

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message

Make sure your gpu is up do date as well

[vernal bramble]

i need litle hepl

i have recently switch on legacy for play with fun but

all server i try to join send me the same message about

my connection has been lost

[vague heart]

Are you on the legacy or evrima branch?

[vernal bramble]

legacy now

i just finish the switch

[hazy pagoda]

is it possible to fix the fatal errors somehow? I have them literally every 7-8 minutes. I think it may be somehow related to anti-cheat, because after the fatal error, when I try to return to the server, I wait for 2 minutes and see the message "Connection Failed Anti-Cheat Integrity Check Failed (0x2200)"

[vague heart]

You'll want to switch over to #🔧-legacy-troubleshooting-🔧 if you're having issues with legacy. Haven't been playing legacy for a good while so I'm not sure what the issue is. Try increasing your max ping in the server browser.

[vague heart]

Have you tried the solutions that are found in the pinned comments? If these didn't work there is an unofficial document which you can try out as well: https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit

[regal sun]

Are there any admins available to get me unstuck on the official AU1 isle evrima server, stegosaurus, on top of the first waterfall in the south starting area

[vague heart]

Check the pinned comments in #evrima-au. You'll want to request assistance there.

[woeful needle]

I'm stuck inside a hole in a waterfall. Cant leave and have almost full hunger and thirst. EU5

[ashen grotto]

does any one know this: I dont see any servers poping up in the server list..

[exotic sparrow]

Same

my friend has same issue

[bronze echo]

Evrima or Legacy?

[ashen grotto]

evrima

[grizzled shale]

same with me, only the official work

but I have another problem: my Dinosaur was deleted after i logged out :/

[bronze echo]

Is Steam online and such?

[ashen grotto]

oow i tryed refrshing 30x times and now is see again 😛

very weird

[bronze echo]

Offical and unofficial are the only filters that work

[ashen grotto]

but thanks for responding means alot

[exotic sparrow]

Yeah Evrima has issues with scanning Servers

[ashen grotto]

lol got kicked out of eu1 probebly going to die now 😦 bye bye 70% cera

[bronze echo]

Probably just your wifi being slow or evrima taking some time to load in

[ashen grotto]

ive got cable so that wont happen to me 😛

[grizzled shale]

Is there any way of getting it back?

[exotic sparrow]

It worked fine for days, and suddenly no servers found xD

its not just us, alot of people have this issue atm

[ashen grotto]

right a quick patch would be very mutch appriciated XD

[exotic sparrow]

File a ticket

to admin

[grizzled shale]

how do i do that?

[tulip hornet]

so.. All servers are going down? bcs i cant connect or find any

[bronze echo]

Dont play officals they have issues like that for some people

[grizzled shale]

k

[exotic sparrow]

@grizzled shale I don't know if officials have admin help.

this server does tho

[bronze echo]

Probably just you not seeing them

[grizzled shale]

only problem is, my unofficials dont work

[exotic sparrow]

Same

[bronze echo]

Officials have admins in game and on this discord server

[bronze echo]

Delete config

[grizzled shale]

config?

[exotic sparrow]

That doesnt make sense to delete config if multiple people have same issue

[bronze echo]

#announcements message

[exotic sparrow]

must be something on steams end

[bronze echo]

Steam dosent manage the servers its epic and the devs

[warm ledge]

the servers are so slow to loade i cant join anny they dont show or whont start

[ashen grotto]

yup many people have this atm

[exotic sparrow]

Oke it works now, just keep trying fam

[ashen grotto]

dont get ure hope's up

[bronze echo]

Try unofficials atm most of them seem more stable

[paper orbit]

happening to me too

[bronze echo]

If ur having issues with official servers try playing unofficials

[sick ferry]

i cannot start the game anymore. does somebody know what that means?

[bronze echo]

Whats your gpu?

[sick ferry]

NVIDIA GeForce GTX 1080

is there no setting to put the game onto dx11?

[bronze echo]

Nope ue5 needs dx12

[bronze echo]

Are you on a laptop?

[sick ferry]

no im on pc

well it used to work on dx11 before the update :D

[bronze echo]

Alr is your display adapter plugged into the gpu?

[sick ferry]

it is yeah

[bronze echo]

Yh but they upgraded the engine

[bronze echo]

Is it up to date and is windows up to date?

[sick ferry]

windows doesnt show updates. idk about the graphics driver have to check. i have win10 only tho

[bronze echo]

Win 10 is good do you know which edition of windows you have like home, pro or enterprise and which verision like 2H22 or 2001 or another combo of numbers and letters

[sick ferry]

i dont know what that is im sorry. not that tech savy

[bronze echo]

https://support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-628bec99-476a-2c13-5296-9dd081cdd808#WindowsVersion=Windows_10

[sick ferry]

i got windows 10 home. 22H2

[harsh crescent]

What can i do if im stuck in EU1 ?

[bronze echo]

Youd need to get the newsest drivers for your gpu as well

[bronze echo]

https://discord.com/channels/401464048610312193/855544149407039520

[sick ferry]

okay ill try all of that. thank you

[bronze echo]

Look in there

[harsh crescent]

Will great to add /unstuck command or somethin'

Im dead of desydratation

[bronze echo]

#general-feedback

[bronze echo]

You could also try #🔧-evrima-troubleshooting-🔧 message
This

[cursive fractal]

Anyone know how to fix super high ping in Evrima?

[ashen grotto]

nope consider this normal, also the random kick's

[bronze echo]

#isle-discussion message

[vague heart]

The ping is high because either your connection is bad, or the server is instable. The later is true for some official server as they are having issues at the moment - it's under diagnosis and we have to be patient.

[kind niche]

?

[harsh solstice]

so, i have a pretty decent pc and my framerate is superb. but..whenever i play, i get a "lag", like the picture freezes for half a second and i stop running. its not the servers fault, cause when i play with a friend - he does not have the problem. quite annoying when the leg is there, when you wanna fight something

could there be a solution?

[bronze echo]

it could still be a server issue, do you play officals?

[harsh solstice]

yes, only

lowering graphics doesnt work and as i said: other ppl i play with dont have that problem

[celest summit]

What Server should i write in, if i have problems with Easy Anti cheat?? I have just installed it all.. not even played yet

[drowsy quarry]

depends which problem

easy anticheat not installed?

[bronze echo]

what the error?

[celest summit]

It is installed and blocked me from entering a server...

[daring elk]

Does anyone else have the bug where they get stuck with a camera view directly above their head?

[bronze echo]

try a unoffical server in ur region/continent

[drowsy quarry]

how so?

do you have a picture or something

[celest summit]

here

[drowsy quarry]

unfortunaly I don't know how to fix this error

you can try restarting your PC or the steam

[daring elk]

I fixed it. I had too scroll out lol

[drowsy quarry]

oh

:/

[cinder berry]

how do i fix the nightvison not working underwater for bepi?

[modern crown]

My game keeps crashing sometimes it just closes by itself other times it tells me it crashed

[winged pewter]

anyone know how to remove the outline of your character?

[bronze echo]

wdym?

[bronze echo]

https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit#heading=h.fibias10kqa1 dr matrix fix

[bronze echo]

whats the error msg?

[surreal harness]

is this normal??

[modern crown]

It just says a fatal error has happened or something along the line of that no error code

[surreal harness]

can it be fixed?

[bronze echo]

do you mean you having 4 fps?

[surreal harness]

yea

[bronze echo]

whats your gpu?

[surreal harness]

idk

[bronze echo]

go into task manager and preformance click gpu and send a screenshot

[surreal harness]

alright

and idk a thing about pcs

[odd nebula]

Yeah it's normal to have bad FPS with that, it's not made for gaming at all.

[surreal harness]

then explain why i have almost a 100 fps on legacy

[bronze echo]

Bc legacy is way less demanding than evrima

[surreal harness]

oh

[odd nebula]

Legacy is an easy to run 2015 game running on an older engine. Evrima is a heavy to run 2023 game running on Unreal Engine 5.

[oblique forge]

what card did you have?

[bronze echo]

Just to be sure tho bc 100 fps is a lot with ur gpu, go into device Manager and check dissplay adapter

[odd nebula]

AMD integrated graphics.

[oblique forge]

oh

im running a rx 570 rn and im getting like 30 if its a lot of players

but im gonna buy a new computer, can anybody tell me if these are good specs

[bronze echo]

3060 or 4060 are good budget cards

[oblique forge]

its around 19 000 kr which should be around 2000 euros

[odd nebula]

Looks good, you could probably get a better AMD GPU for lower price.

[bronze echo]

Wait, we all Swedish?

[oblique forge]

since you guys are swedish you know its a webhallen config pc, so its a prebuilt ish

yeah but idk if we are allowed to speak swedish

[odd nebula]

I'm not Swedish.

[oblique forge]

but your name

[bronze echo]

Well you speak it

[odd nebula]

I can speak Swedish without being Swedish. Just like I speak English without being English/American/Australian etc.!

[oblique forge]

mannen due 100% svensk

[odd nebula]

Näe

[bronze echo]

This is getting a bit off topic but why would you choose to learn swedish

[oblique forge]

de e det att jag vågar typ inte bygga en egen dator

så webhallen config känns bra

[oblique forge]

han lallar bara

[odd nebula]

You could probably get a better PC by building it yourself, it's not really that complicated. I'm rather stupid with my hands and I managed to build mine. Careful though, we can only speak English here.

[bronze echo]

Yup building it would save you some which you could invest in better specs

[spark reef]

unoficials arent showing for me

[spark reef]

i restarted steam it works now

[modern badger]

any know why i cant find night vision in my controls to use or change the hotkey?

[drowsy cape]

#🔧-evrima-troubleshooting-🔧 message

[fast void]

hey

[drowsy quarry]

need help with something?

[neon condor]

why do i keep vommiting when im not sick or dehydrated

i have a prefect diet

this is the first time ive experienced this issue

[cinder violet]

you may have eaten rotten meat

or over eaten accidentally

[cosmic tinsel]

servers arent showing like the offical ones at all

please someone help me

ive uninstalled it, restarted steam, and verified the files and nothing it seems like anticheat wont dowload with it

[winter python]

There's no official servers on legacy. Check #🔧-legacy-troubleshooting-🔧 for other fixes to server browser issues

[cosmic tinsel]

lmfao yeooo

i was in the wrong thingy

i have to dowload envima lmfao thank u for making me realize that i love u

[cosmic tinsel]

okay i switch but now it keeps crashing and then closing

[winter python]

Do you get an error message?

[cosmic tinsel]

yes

[winter python]

What does it say?

[cosmic tinsel]

let me screenshot

well it wont let me screenshot, but it says "an error has occured in evrima, and it will be closing" and boom

[winter python]

Hmm, anything more specific?

[cosmic tinsel]

well ill try to reopned it and maybe ill get a photo from my phone

actually omg it fixed it, its like u have like magic powers dude, jesus, like deadass, i am in love with u

[daring ivy]

This is the affect I’m dealing with, I literally have no clue how to fix it

[fast void]

Nope I'm good

[silent jasper]

how do i fix this??

[soft prawn]

I fixed the dx12 not compatible problem but as soon as I fixed that another problem came up !! this is really frustrating i just want to play the game i have everything ready and updated on my windows 11 so how do i fix this problem now???

[ornate fulcrum]

everytime i open the isle my screen freezes goes black then that pops up. Sometimes i can get into a server and other times its when i get into the menu this has been happening for a few days now.

[odd geode]

EU 2 stuck at South

[brisk lynx]

What can i do for this crash ? 4 in 10 min

[upbeat abyss]

Hello guys. Maybe someone can me help with this Problem. After i start my PC again and want Play the Isle this Message come. I need to reinstall it on other SSD or HDD that it work again.
Search for Failure in Steam doesnt work, because Steam say there is a disk write error.
https://gyazo.com/53be27347aa728ec093cb74405223bd1

https://gyazo.com/2613897fa14ed6f69ec0cbcab677d171

[bold knoll]

help I staved to death I have grow 67 i stuck server it the zooming islander free grows no rules unofficial

I ded

[bronze echo]

Do you have a launch option that says -dx11 or something?

[bronze echo]

Do you launch it on Steam or amd?

@odd geode @bold knoll you need to go into the evrima server discord channels and check pinned u
https://discord.com/channels/401464048610312193/855544149407039520

[bronze echo]

Which error are you having right now?

[bold knoll]

yes by steam

server name is the zooming islander free grows no rules unofficial

i ded

[upbeat abyss]

Dont shows an special Error. It just say again again that TheIsleClient-Win64-Shipping.exe is missing.

Dont know why

[bronze echo]

Have you tried verifying game files?

[upbeat abyss]

How i do it?

[bronze echo]

Right click the Isle in Steam, click properties, click local files, click vefiy Integrity

[bold knoll]

admin help

[upbeat abyss]

i will try

[neat dragon]

my lay egg isnt working

[ornate fulcrum]

i launch it on both but it doesnt change

[sour zodiac]

any way to reduce teleporting back to whwere i was a few seconds ago

[bronze echo]

Is your gpu and stuff up do date?

[bronze echo]

@fast sun if you are having issues with the game post them in here

[bronze echo]

Are you on offical?

[finite jay]

can someone Help me fix this?

I redownloaded the game and it keep on showing that

My connection is good and I even play other multiplayer games

[sour zodiac]

@bronze echo yeah

it was na

[bronze echo]

Try a unofficial server

[sour zodiac]

ok! thx

[cosmic tinsel]

how do i fix this bro

[hollow bay]

i need help im stuck on NA 4

<@&505047238674874368> i need help

[south siren]

Tell name

My camera angle is glitched how do I fix it

[hollow bay]

[T.H.C]PsychedelicGlitch

[drowsy cape]

this is not the channel to request an unstuck in. go to #evrima-na and check the pins in there to see how to best go about requesting assistance

[winter python]

Tap V

[bronze echo]

You could try #🔧-evrima-troubleshooting-🔧 message this

And delete gpu drivers and reinstall them

[south siren]

It's not the problem

I can only see the face

its messed up

[winter python]

What's going on specifically?

[bronze echo]

You mean like your zoomed in?

[south siren]

yes

[bronze echo]

Scroll out

If that dosent work delete config

[rancid rapids]

Uhh....

I cant open the game

Not anymore~

[harsh crescent]

There is a flying crocodile in EU1

Maybe cheater (?)

Or just bug idk

[bronze echo]

There isent really a fix for this bug you could try checking out this document and also make sure windows and your gpu is up to date and trying running in Windowed and locking fps to 60 https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit#heading=h.fibias10kqa1

[rancid rapids]

the game doesnt open

how am i supposed to window it lol

[bronze echo]

well skip that then lol

[rancid rapids]

and i have already tried everything

my gpu is up to date

when i launched the game yesterday it told me to update my GPU

so i did

and now, the game doesnt load anymore

it just crashes before opening

[rancid rapids]

it doesn't even tell me what error it is, its just fatal i guess?

[bronze echo]

yh thats why its hard to fix, it dosent tell you what the issue is

[solemn lintel]

why does the ping spike so much in the official servers?

[rancid rapids]

but i have tried everything i could find

and it didnt solve my problem

skill issue i guess

[bronze echo]

go into %localappdata% find "theisle", go into saved and find crashes and see if you get any crash logs

[rancid rapids]

The folder is empty

[bronze echo]

bruh

well thats fun

[bronze echo]

well i guess try a windows reinstall

[topaz wigeon]

having an issue with envirma having almost no sound, i can faintly hear some things more than others like music, but even then it's really quiet. i hyave sound turned all the way up, and have reinstalled it through steam multiple times, but no luck.

[bronze echo]

Have you deleted config

[topaz wigeon]

if that's not deleted when you uninstall and reinstall using steam then no

[polar pagoda]

Hey im getting these errors continuously; ive restarted my pc, verfied steam files and made sure my drivers were updated and they are and im still getting this error

[bold talon]

Once again have lost a fully grown dinosaur on NA5 after safelogging. Feel like devs desperately need to fix this.

[ornate fulcrum]

yes it should be

[bronze echo]

No

[bronze echo]

Its a issue on official servers

[bronze echo]

Have you delete config and stuff

[ornate fulcrum]

no how do i do that?

[bronze echo]

#announcements message

[ornate fulcrum]

i did it and it didnt change anything

[bronze echo]

https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit#heading=h.fibias10kqa1

Check out this document there isent a garentee anything will work tho

[ornate fulcrum]

ok thank you

[bronze echo]

#🔧-evrima-troubleshooting-🔧 message

This also

[bronze echo]

No problems

[ornate fulcrum]

im unable to delete the D3DSCache folder. It says the action cant be completed because the folder or file in it is open in another program. i dont have any apps open but microsoft edge with the document you sent.

and discord

[bronze echo]

Restart your pc it should fix it

[cinder violet]

Spot people keep getting stuck, south spawn area, along river and cliff

I got out, but its like a mini black hole once you get in that crevice

[winter python]

#🐞-evrima-bug-reports-🐞

[waxen dragon]

does anyone know why my screen is like this

[calm vale]

can anyone help me with this?

[odd nebula]

You need to update your graphics drivers and Windows.

[calm vale]

how?

[odd nebula]

What GPU do you have?

[calm vale]

lemme see

how do i see💀

[odd nebula]

Right-click on your task bar > Task manager > Performance > GPU.

[calm vale]

nvidia geforce GTX 1060

[odd nebula]

Get the drivers here: https://www.nvidia.com/Download/driverResults.aspx/210517/en-us/

[calm vale]

do i download this?

[odd nebula]

Yes.

[calm vale]

now what

[odd nebula]

Have you installed the driver after downloading it (double-click on it in your file explorer)? Have you restarted your PC? If yes, try to launch the game now.

[calm vale]

ok thanks

(sorry for the questions)

[bronze echo]

Make sure to update Windows as well

[lucid bay]

Does anyone know how long the Eu3 server has high ping?

[calm vale]

alright

[rancid rapids]

How do i downgrade my drivers? I have to try everything i can💀💀

Amd gpu by the way

[dense rock]

can anyone help me with this? pls "dx12 is not supported on your system try running without the dx12 or d3d12 command line argument"

[drowsy quarry]

what's your GPU?

[drowsy quarry]

https://www.lifewire.com/how-to-roll-back-a-driver-in-windows-2619217

[dense rock]

AMD Raedon (TM) R9 200 series

[drowsy quarry]

how many gb?

[dense rock]

you mean Vram? 6gb

[drowsy quarry]

I don't think a r9 supports the game

have you tried updating your GPU drivers?

I'm not even finding your GPU on the official website

[swift chasm]

After moving game to nvme from hdd i got high/unstable ping and low/unstable fps
What's wrong?
I deleted config and reinstall game, and i still have this trouble
On hdd i didn't have it, ping was normal, fps was high and stability

[dense rock]

it should be on the latest version

[drowsy quarry]

what about windows? also updated?

[dense rock]

yes

[drowsy quarry]

unfortunaly this means the GPU is not strong enough then

there's no other fix for dx12

[dense rock]

oh okey

[rancid rapids]

Being a nvme doesnt it will be better tho

Have u checked how fast it is compared to your HD?

[quick fossil]

Where do you install easy anti-cheat?

[drowsy quarry]

close the game
right click the isle on steam
properties
files
browse files
double click install anticheat

[swift chasm]

It was slowly load, but more fps... With my 1066 it was almost 60 fps many time... Often 50-60 fps... After moving to nvme it's being often ±20-40 fps, but with faster load 🤷

[quick fossil]

This appeared after that

[drowsy quarry]

what's your gpu

[quick fossil]

My friend said intel iris plus graphics

I’m doing this for her she’s new to trying to get into evirma and I didn’t have these issues 😅

[robust cradle]

Dx12 is not supported on your system getting this error anyone have a fix ?

[drowsy quarry]

she only have that GPU?

[drowsy quarry]

what's your GPU

[drowsy quarry]

if this is the only GPU she has then unfortunaly she cannot play the game

[robust cradle]

AMD Radeon HD 6570 2 GB VRAM

[drowsy quarry]

that's not strong enough to play evrima :/

[robust cradle]

😦

[quick fossil]

Ohhhh okay

[quasi merlin]

just installed evrima and i get hit with this

i verified my files and re-installed evrima too

nothing has worked

nevermind ive fixed it

[gentle ridge]

check pins

[somber idol]

guys im having problem running the game on high fps, ive seen people with rtx 4080 i7 13700 running stable at 140+ fps, and that ok, but what is the help running the game on higher fps for the majority? is a processor heavy game or a GPU heavy game? cause im trying to understand where my bottleneck is

[sage basin]

Hi everyone! since when did the queue system stop working?

[drowsy quarry]

it didnt, still works! just need 100/100 server

[fervent prairie]

anyone got idea to fix this ? DX12 Error , thing in pins doesnt work for me

[drowsy quarry]

whats your gpu?

[sage basin]

I noticed there is still the invisible food bug stuck in the jaws, does anyone know of a way to prevent this from happening?

[fervent prairie]

gtx 1660 super

[odd nebula]

What is your GPU driver version and your Windows version?

[drowsy quarry]

you will need to update the drivers of your GPU

you can do it from Nvidia experience (app) or directly from the website

[weary cairn]

Never pick up food from the ground again once dropped. Only eat it. It seems to be safe to grab meat and organs off of bodies though.

[elder cave]

I keep having this ''Fatal error!'' and game crash, how do I fix it?

[vague heath]

Anyone have a fix for Fatal error: [File:Unknown] [Line: 868]

[gaunt briar]

i just spawned in na1 and cant move

can anyone tellme how to move

[pine stump]

idk how to see what my gpu is

[steady sentinel]

blurry at 100 resolution (its been like this forever for some reason) and i dont know why

[drowsy quarry]

open task manager and click GPU

if there's two, click GPU1

[topaz wigeon]

having an issue with not being able to hear the sound from the game. i've tried deleting the game file and reinstalling, checked windows settings, and even discord settings. i'm at a loss at this point.

[elder moon]

Does somebody have a 3060ti with an i5 12400F? I’m planning on upgrading my graphics card and I am wondering how well it runs the isle with good graphics

[drowsy quarry]

should run super great ^^

[bronze echo]

Upgrading world just be a waste of money in your case that setup is probably one the best if you want to upgrade something get better ram and ssd but anything else would just be a overkill and a huge waste im my opinion espasaliy for the Isle

[brisk lynx]

The fatal error need to be fixt with a game patch

[primal cosmos]

i had the dx12 issue thing and i am downloading something from the nvidia website, that should fix it right?

[bronze echo]

Maybe, whats your gpu?

[fervent prairie]

i got the newest drivers

and it didn't help

[bronze echo]

Update Windows as well

[jolly lance]

I have a weak Gpu but it supports Dx12 (I checked through dxdiag and on the manufacturer's website) and so I updated all the drivers, re-downloaded VCredistx86 and 64, updated everything the Windows Update centre suggested. I even checked through the Directx installer and it said I have the latest version 3 times, reinstalled the game and completely deleted the files, but still the error remains.

[spiral orbit]

Hello guys I have a problem every time I play evrima. After a 10 or 15 minutes, the game freez and I have to shoot it down bc it nevers comes back. I've tryed seting the graphics at the minimun but it stills gets freezes. Does anyone know what could it be? Thanks in advance 🙂

[bronze echo]

Does it support fl 12? I can check if it can run the game if you know which one it is, it cant be a intel intregated gpu either

[jolly lance]

iris xe graphics

[bronze echo]

Igpu cant run the game

Iris xe is intel intregated gpu

[jolly lance]

can't even run legacy?

[bronze echo]

Legacy will run fine

You can check device Manager under dissplay adapters in case you have a real gpu that just dissabled

[jolly lance]

thanks for the breakdown

[bronze echo]

Dosnet apear to have any other gpus sadly

[bronze echo]

No problem

[rigid vigil]

What happens to Legacy when i switch to Evrima branch? Are the Legacy files gonna get deleted or can i still switch back when i choose the "non" beta branch?

[tribal prism]

Hi, I am trying to install The isle on Steam but I get the app configuration unavailable error? Never had this happen before, I had to reinstall cause I went from Win7 to Win10 (finally lol)

[scenic quest]

could you help me to show the same

help me fix this problem

[drowsy cape]

you can swap back at anytime, but you will have to manually delete your config and redownload the files for legacy/evrima

[drowsy cape]

typically just trying to reconnect or restarting your game can fix this

[rigid vigil]

So if i want just Evrima should i uninstall Legacy and then choose Evrima branch?

[drowsy cape]

nah, just install evrima through the beta branch, then go to your localappdata and delete your config

(for the isle ofc)

[light harbor]

i loved the trello roadmap format which showed accurate progress, why dont we have it anymore ? does anyone mind explaining ?

[drowsy cape]

you'd be best off asking in #isle-discussion

[elder moon]

Sorry I meant upgrading to a 3060 ti, I have a 1060 atm with an i5 12400F

I’m also wondering how well it works for a game like the isle

[odd nebula]

A 3060 ti will work very well.

[elder moon]

Would it work with highest graphics

[odd nebula]

Yes.

[elder moon]

Awesome thank you

[bronze echo]

3060 ti are great cards, where i live in Sweden however there is very little price difference between a 3060 ti and a 4060 like some cards are the same price, so id recommend looking into that as the 4060 may not be much better in pure fps output but it has accesses to newer tech like better DLSS

[near coral]

????

[bronze echo]

go into device manager and display adapters

[near coral]

then what

[bronze echo]

send a screen of it

[bronze echo]

update windows and then download and run this driver:https://www.nvidia.com/download/driverResults.aspx/210517/en-us/ and restart your pc

[near coral]

kk

[near coral]

i did the things

[bronze echo]

try now

[near coral]

ok

[vague heath]

Anyone have a fix for fatal error?

[bronze echo]

which one?

[vague heath]

Error line 868

[bronze echo]

gamethread?

or is it deviced removed?

[vague heath]

Never had this issue now I have this multiple times a day

[ripe wadi]

So i constantly crashing and now I have grow being negitive?

[keen summit]

Had super high ping ( same as my team) I got killed, restarted the whole game and now i cant join EU servers. Never ending loading screen when i klick one.

[vague heath]

Try islander unofficial server, never above 30ping with over 100 players.

[keen summit]

dankje

?

[vague heath]

You know a fix?

[bronze echo]

Officials are having issues as another guy said try a unofficial

[bronze echo]

There isent rly a fix that works for everyone some ppl never get it working others do by wating for a new gpu update/widnows update otherse by messing around with Windows

#🔧-evrima-troubleshooting-🔧 message try this

[haughty hedge]

There is like a hole at -145 764,735, -529 956,617, -30 724,718 that you can get stuck in and not get out from

[drowsy cape]

you should report these in #🐞-evrima-bug-reports-🐞

[sterile beacon]

hey guys, I just safely logged out with 98% deino and logged back in and its gone... anything I can do?

really sad right now...

[ripe wadi]

if your creature doesn't load in, altf4 ASAP and then try rejoining, the error is likely caused by the server not loading your data. Doing this forces it to try again and can sometimes (though not always) restore your creature

[heady arrow]

Launching the game for the first time. Game says i dont have anti.cheat installed. what to do?

[ripe wadi]

any developer available. I have tried everything for the game to not crash constantly and not works from the pins

[sterile beacon]

so with other words... try this next time right..

[ripe wadi]

I read up on your issue and it was a copy post.

[sterile beacon]

was my first playthrough... 2% from fg...

[bronze echo]

its manliy seems to be a issue on offical servers @sterile beacon

[ripe wadi]

I am crashing ever 5 to 7 mins so dont feel to bad

[lime flame]

Any help?

I have a r9 380

Amd

[vague heath]

Literally tried everything and it keeps crashing.

[heady arrow]

❤️

[clever meadow]

pls help me it says dx 12 is not bla bla bla

[bronze echo]

whats your gpu?

[clever meadow]

970

it was working yesterday

[clever meadow]

970

[odd nebula]

Update your graphics drivers: https://www.nvidia.com/Download/driverResults.aspx/210517/en-us/

[clever meadow]

im gona try it

[bronze echo]

if that dosent work do windows as well

[clever meadow]

ok bbg

oh lord i have so many window updates i think i foun my problem

[bronze echo]

most likely the problem then

[clever meadow]

thanks 🙂

[bronze echo]

np

[ripe wadi]

Fatal error: [File:Unknown] [Line: 953]
Rendering thread exception:

or random discos

3 past 7 mins

[bronze echo]

https://docs.google.com/document/d/1I3Cv66joHRakkV630ZYbz1_3jACwTCZooEtJD_wITHA/edit#heading=h.4b4ojfmslh9l check the dr matrix fix

[ripe wadi]

so that one was new. full system crash and artifacts and system reboot

[bronze echo]

do you know your ram cpu and gpu?

[ripe wadi]

yes its plenty for it

overkill

[bronze echo]

like 3000/4000 series gpu 10th gen+ intel or equivalent and like over 16 gb ram? all the stuff

[ripe wadi]

i7 8700 k 32gb 3600 hertz and 3080ti

[bronze echo]

is windows and drivers up to date?

[ripe wadi]

to my knowledge yes

[bronze echo]

check windows updates, redownload gpu drivers manually from the website and check this out: https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

[ripe wadi]

just blue tooth and wireless adapters that I dont use

from that

cards up tp date as well

[bronze echo]

try deleting them and redoing it

[thin oracle]

is the dx12 problem solvwed or not ?

when r they gonna solve it

[bronze echo]

whats your gpu?

[thin oracle]

it is gtx1080 bruh

drivers r updated

[bronze echo]

is windows up to date?

[thin oracle]

the only thing is I dont have windows 22H2

no but I CANT UPDATE MY WINDOWS

so im stuck

[bronze echo]

thats the issue

[thin oracle]

plus my friend was able to open it with a low vers of windows

[bronze echo]

go to a pc repair shop or try reinstalling windows

[thin oracle]

or how abt they fix the damm game bruh, I already spent like 20 hours trying to fix it

[bronze echo]

maybe he got some other kind of driver or a mini upate of windows somewhere that supports it

[thin oracle]

I hope they do in the future

[bronze echo]

try updating to windows 11

[bronze echo]

? the game and its engine seems needs new verisons of windows to work so idk how that would work

[sharp trail]

I have a 32:9 monitor how can I fix zoom. It feels like its way to close

[bronze echo]

what resolution do you have?

[sharp trail]

5120x1440

[bronze echo]

try deleting config in case the settings are gunked up but it could also just be the game not having full support for super wide

[sharp trail]

looks like no support, I tried everything, even what you have mentioned. Devs fix please

[bronze echo]

you could go into the "gameusersettings" found in %localappdata%->theisle->saved->config->windowsclient and then find the ini file called: gameusersettings and find all the resolution settings in there and make sure they are correct too

[sharp trail]

I mean I could easily, but for a average user its too much work. This should me working straight off the bat

[violet crater]

@bronze echo i was talking about this

[bronze echo]

thats most likely outdateted but you could try it just do as krow explains it

[violet crater]

i did, clicked properties and there's nothing saying local files

i did find browse in installed files but nothing happens

also gonna update my drivers just in case

would this still work for the current build? also, when i click properties i cannot find the local files. do i need to go through my files to do this?

[bronze echo]

steam ui has changed its just browse now under installed files

[violet crater]

ah

ok

ok, so when i click onto that button am i already in the isle's folder or do i click the folder saying the isle? asking because the directory says i'm already in the isle folder without clicking the second one

@bronze echo

[bronze echo]

you are allready in the right folder, everything you see here is the isle files

[violet crater]

ok, so i just delete everything in it like krow said?

[bronze echo]

yes

[violet crater]

ok it's all redownloading

[vague heath]

Anyone have a fix?

[rancid rapids]

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x0000012dd74a6a00

0x0000012dd74a6a00 UnknownFunction []
0x00007fff970d121e amdxc64.dll!UnknownFunction []
0x00007fff970e0e8b amdxc64.dll!UnknownFunction []
0x00007fffd2de6400 D3D12Core.dll!UnknownFunction []
0x00007fffd2de156e D3D12Core.dll!UnknownFunction []
0x00007fffd2d46cf6 D3D12Core.dll!UnknownFunction []
0x00007fffd2cf9543 D3D12Core.dll!UnknownFunction []
0x00007fffc6fd5737 d3d12.dll!UnknownFunction []
0x00007fffd2d4ab42 D3D12Core.dll!UnknownFunction []
0x00007fffd2d49a1c D3D12Core.dll!UnknownFunction []
0x00007ff6759a76a1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6759a6901 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6759adb6c TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff67596743a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff67596702d TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff675999297 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff67663567a TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff67663d408 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6752637d7 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff675265363 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6752682f5 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff675260b71 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6752768a2 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6752650f0 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6752c74a4 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6753ca827 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff6753c26c1 TheIsleClient-Win64-Shipping.exe!UnknownFunction []
0x00007ff802b97614 KERNEL32.DLL!UnknownFunction []
0x00007ff8040226b1 ntdll.dll!UnknownFunction []

Crash in runnable thread Foreground Worker #1

---

Thats the error i just got

Help

[bronze echo]

verfiy game files, make sure there isent any anti virus in the way or windows fire wall or something

[drifting oracle]

I was an about 50% grown deino, I was swimming in the swamp near the surface, the deino randomly teleported like half a meter over water, got fall damage and a second after died. My health, food, water, stam were basically full so it's not that. I had about 70 ping so I couldn't teleport from it (I start to lag at about 140). And I can't report the bug becouse I don't have evidence, I mean how could I expect to just swim and die. Lost 2.5 h from nothing. Anyone knows why that could happen?

[woeful rune]

I really often get a bug when my omni can't pause the pounce (aka jump off the prey after delivering bleed) until I loose all stamina and fall off on the ground, but then it's already death for me in most cases 💀

[drowsy quarry]

most likely the prey is bucking you off

you need to be careful

[woeful rune]

But it isn't

[drowsy quarry]

do you perhaps have a video of it?

[woeful rune]

I mean like, I'm stuck for literally 10-15 seconds on it and Im just stuck on top, cant jump off ):

Unfortunately no

[drowsy quarry]

oh you cant drop off even if you release RMB?

[woeful rune]

Yeah, exactly

I try to be latched for like 2-3 seconds and then let go, but more and more often it just doesn't work and Im stuck being latched until my stam goes to zero

[drowsy quarry]

have you tried to delete your config folder?

[woeful rune]

I did that before, yeah

[drowsy quarry]

or maybe your mouse is a bit problematic

[woeful rune]

I don't think it is, this issue started to happen recently too tbh after most recent patches I'd say

Other person I played with said that they also get this issue

I think it's smth in-game

[drowsy quarry]

weird

[woeful rune]

yep

it basically always makes me die bc I cant move until my stam is 0 and I fall to the ground & get bit on bc Im vulnerable and die

rarely I manage to escape and Im moving totally fine

[drowsy quarry]

:c dang

[grave wadi]

Does anyone have any idea of how to fix this?

[gentle remnant]

Happens to me all the time. I'm not sure how to fix this but somebody else might know.

[spiral wing]

That’s just the game lol, everyone gets them all the time

[slate iron]

oh everyone gets this after 2minutes ingame everytime?

[spiral wing]

Yep

Maybe not that much all the time but it’s super common

[slate iron]

well for me since 6.5 it is absolutely unplayable. and this is not an exaggeration. 2-3 minutes is my maximum ingame time before it crashes again.