#questions
1 messages · Page 84 of 1
I have a question, are redeem codes bought with money or is it released for public community to get free stuff?
Hello
This one that stole my account, spoke to me through a mobile pubg tournament and scammed me
Help me pls
he is a scammer steals accounts
@static sleet
Pls help me
@green agate
Please contact the customer service for further assistance, @tribal citrus. Refer to subpoint 5.4 in #faq for further information.
Is this through a fully funded tournament from Tencent?
You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @thin void. For more general information, please refer to https://bit.ly/3BT8RKg.
Yes you right
Use the above Discord for any eSports questions, they can help you there.
Can you please explain how can we go through?
Okay thank you so much brother
@green agate How long do I have to wait until they answer me customer service?
We are not able to give a timeframe because every case will take a different amount of time.
Our Moderation Team does not handle physical issues as previously implied.
Hello I have a guestion about the game
Yoo, so I have a problem with entering the game. I have this problem where is says "Downloading Obbs Service is running", What do I do in this case?
Hi, when hosting scrimmages or creating custom games, is there a way to get a copy of the results other than taking screenshots? Like a downloadable file with details like ranking, number of eliminations, and all those good stuff?
How much time needed to try again? Its an hour for now!
After 24hours
Thats a lot! But its ok I'll wait
Okey
does anyone know what this symbol is, and if so could someone send it in the chat please?
.... ๛
Hello my friend, his account was hacked and stolen from unknown people, please help me recover the account
Please reach out to the customer service of the compromised social media account and customer service in-game for further assistance [[1]](#questions message). Be patient, as a delayed response can be expected due to a large number of requests [[1]](#questions message).
How can I recover my account?
idk if it's the right channel for this, probably isn't, but I think it would be cool to win some hardware based prizes in tournament-like games in for example #events
with hardware based I mean phones/tablets
hello good, I want to ask if the facebook connected to facebook and they have stolen it, maybe it is a friend of my stolen account making a new facebook and I become a friend and look at the evidence
How possible I have facebook and he has my pubg mobile account??
One Facebook account can only be linked to one PUGB MOBILE account if that is what you are referring to, @tribal citrus. If you have a compromised account, please contact the in-game customer service for further assistance.
Please contact the customer service for further assistance, @arctic arch. Refer to subpoint 5.4 in #faq for further information.
I do live on facebook and I have tik tok with the same name and ID
Please contact the customer service for further assistance, @tribal citrus. Refer to subpoint 5.4 in #faq for further information.
I'm going to sleep so I don't think otherwise I'll stay here talking
and thanks for all your help pubg mobile
Good night
why i got this
I have a question how redeeming a prize
My account got hacked
Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts [[1]](#questions message)[[2]](#questions message). If you have a phone number linked to the account, consider enabling secondary verification through your Account settings of the game [[1]](#questions message)[[2]](#questions message).
Please reach out to customer service so they can help you with this issue. Refer to subpoint 5.4 in #faq for further information [[1]](#questions message).
Uc station
There is no information on when UC Station will return. Keep an eye on #news and official social media accounts for updates [[1]](#questions message)[[2]](#questions message).
Why I can't purchase bike I'm at silver 5 
For further assistance with MidasBuy, you may send an e-mail to their customer service at help@midasbuy.com.
Please increase your tier to meet the requirements.
Why I don't get Ace and Crown rewards...
The tier rewards will be given to you when the new season starts.
Oh thx 😉
You're welcome.
My game keeps on freezing my character here and there mainly when I'm against walls or like just now engaging in a fire fight it freezes and I can't do anything then it unfreezes once I die
Good morning, are there already approaches to the topic "Items that are useless?"
There are in my inventory
*** - Character coupons for characters I already owned, so the coupons are useless.
-
Blue-white crystals, also useless
-
Mystical dances from the BlackPink Crate (already reported 7 times) cannot be dismantled if you own more than one dance. What am I supposed to do with 3 - 5 the same dance?***
There are many more items that belong to the topic mentioned above, when will something be done there? I'm not the first to address this topic, it is discussed regularly on Reddit and nothing has happened to date.
Kindly share your feedback in #996458713126797405 and make sure you make a post following channel rules.
How to unlink a phone number
You can change your linked phone number, but you cannot remove it completely [[1]](#questions message). If you lost access to it, reach out to customer service in-game for assistance [[2]](#questions message).
Can recall tokken will not have an expiration date... I almost have 160 tokken last event.. And saving it.. Until it's gone and I hevent bought anything out of it... Just a free to play thing... Please...
Hi i live in France my region on pubg is paris, France. Can I change it to Turkey even if I live in France? And if I change, the lobby players will change too? I mean I want play in the Turkish lobby
You will only be able to change your in-game Country/Region to your current resident country/region, as PUBG MOBILE automatically detects your location [[1]](#questions message). If you want to change it to a specific country/region, you will need to return to that country/region [[1]](#questions message).
Hello, I lost my account, the ID of my old account is 51699270547, I want to return the acc on the account is not linked, my number is not linked there, I don’t remember my last name, my nickname, I only remember the mail, please return the acc to me as a soul, I can’t forget it ....
Hello when we do 'Start' it finds the matches late. Sometimes it takes at least two minutes. The people he finds are sometimes the same people in the pool. Sometimes there is no match at all. I 'Cancel' and 'Start' again. Can't find a match among millions of players. My Tier Ace is 7 stars. I come from PUBG Mobile Türkiye server. Many people complain about this. I request you to forward this matter to the developers immediately. We expect a solution soon. 🙏
Please do not use languages other than English, @stark plank. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hello, I lost my account, the ID of my old account is 51651288593 , I want to return the acc on the account is not linked, my number is not linked there, I don’t remember my last name, my nickname, I only remember the mail, please return the acc to me as a soul, I can’t forget it ....
What's your current region and uid? This feature is available for all the regions already
Game won't go past loading screen
Even after redownloading game
That's as far as it goes
Reports don’t get viewed on wow matches, will it stay the same ?
I have been facing this issue for long, I report my teammates for harming me but still gets rejected
Same
Which tier need to redeem this ?
@lime juniper
What is client data error?
A client-side error is an error that occurs on the user's device or web browser while they are interacting with a website or application, typically caused by issues with the user's internet connection, browser settings, or device configuration [[1]](#chat message).
Can you fill the form for me , bot?
Why is the fire rate of my akm significantly slowly when the match starts, i made a video of the comparison of the fire rate before and after the match starts.
This is metro royale btw
How this works,can i Open 1by1 or need wait till 10 from vouchers
Can someone send the link for the PUBGM WORLD OF WONDER?
You can find the server invite link here: #news message [[1]](#questions message).
My account was stolen
Please contact customer service for further assistance [[1]](#questions message). If you have a phone number linked to the account, consider enabling secondary verification [[2]](#questions message).
My account was stolen, I don't have a phone number, but I have mail
How come I don’t have my inspection corporal title I’m when I’m level 6 on the security review ? I thought I was gonna get it at level 5 when it said reach 500 points for inspection corporal but I didn’t… can someone elaborate as to why I haven’t got it yet.
Is there a way, to look what skins exsist in Pubg mobile? I saw a skin, but i want to look up what its called
I am a member of creator hub but cannot insert tiktok vid's link it says work is invalid
Can i play on a jailbroken iphone?
I have tried a lot but the code is not coming to my email account please solve it
Can you share a screenshot of Review Mission tab?
Is ther any live mods or admins the cheaters are getting attrotchious
gotta live with them
Hey i teamed up winth one guy for like 1 minute in unranked match and i can't log into my account
Please help
In the additional info section on the account recovery page, what kind of info should i provide to insure that i get my account back
Sigh..
Beo it's not for killing teammates
Its for a teamup with enemy for a minute but i cant log intop the game
OHHH WAIT
I had a recording its only for a day
Oof
Lucky
Ywah did it for the first time and for the last fr
help Stole the account. 1. 5685213167 2. was vadim2779@icloud.com 3. Removed all bindings 4. 8152 matches 5. 71 levels
Assalamualaikum any mod available?
Brother, does this processor support 120 FPS Snapdragon 8 Gen2?
What device do you have?
👆
Your display is 120hz and i think the game should run 90fps easily
ok thanks
How can i talk to support?
You can contact customer service in-game for assistance [[1]](#questions message). If you need further information, refer to sub-point 5.4 in #faq [[2]](#questions message).
You need to reach the Gold tier to redeem this.
If your PUBG MOBILE account has been lost or compromised, please use the following steps to recover it.
Please refer to subpoint(s) 2.12 in #faq for further information, @proud summit.
Please contact the customer service for further assistance, @vagrant venture. Refer to subpoint 5.4 in #faq for further information.
We are unable to provide assistance if you do not ask a question or state a problem, @rose holly. Remember to read through #faq before asking questions in the support channels.
In the additional info section on the account recovery page, what kind of info should i provide to insure that i get my account back
Ohk thanks ❤️
If you are referring to question 14, "Is there any other information you would like to provide?", you can share any additional information that proves you are the account owner. There is no specific response required.
You are welcome!
Could i give them older payment reciepts i have? Since they only ask for last 6 months
Also, the question where it asked what my highest rank in the past 6 months was, for example if i hit conqueror on january but season ended on march, would it refer to when i hit the rank or if i kept the rank till march, if that makes sense
whats this mean
how to push rank conqueror very fast? do i have to camper or just get alot of kills?
Kills+be in top 10 mostly
?
If your region or account region does not currently support the account recovery tool, you may use other available options through the in-game customer service.
Refer to subpoint 5.4 in #faq for further information.
I used it before, same device same location same account
if i purchase the 50 royale pass rank do im be able to buy another 50 rank pass to get 100 rank?
How to become a content creator for PUBG Mobile
Yes, you can later purchase rank 50-100.
Please refer to the Community section under Roles in #735483472432594994 for further information.
What is a test region
Could you elaborate, @true sinew?
Already answered, @true sinew. Please refer to the previous response.
The question where it asked what my highest rank in the past 6 months was, for example if i hit conqueror on january but season ended on march, would it refer to when i hit the rank or if i kept the rank till march, if that makes sense
Your highest rank that you reached in past 6 months, @true sinew. If you obtained Conqueror in past 6 months, you should select Conqueror in your answer.
is it the obtain date or the date i kept it till, if i obtained conqueror beginning of the season but kept it till the end, the end of the season is in the last 6 months but the date i obtained it isn’t
I'm unfortunately not able to understand you completely, but if you did obtain Conqueror in past 6 months, you can select it in your answer even if you were not able to keep your Conqueror tier, @true sinew.
Lets say I hit conqueror on January and I was still conqueror on March ( the end of the season ) and it’s currently July ( past 6 months from january ) would i select conqueror or not
You can select it.
I don’t even have the title idk why 🤷🏽 anyone know why
It’s so stupid can only review 15 videos a day it ain’t no where near enough that’s why no one does this cuz the whole point of the investigator title gets boring because it’s going to take months to get it forget that 🤣… I thought I was gonna get the corporal title but clearly not 💀 (I got a 94% success rate)
How to get prize? If i win sw and got mvp LFDxOne
Hello everyone I have a request I want an explanatory video about how the design of the parkour pubg is in wow how things are made equally and how the items are minimized I hope from your presence to respond and if there is a channel that works on the explanations of the pubg guide me on them and thank you to everyone
Why is the fire rate of my akm significantly slowly when the match starts, i made a video of the comparison of the fire rate before and after the match starts.
This is metro royale btw
for this do i under, EX. 3000UC or 3000+850 bonus (3850)
You can visit the official PUBG MOBILE channel and check out the playlist titled "WOW Basic Guide" at this link: https://youtube.com/playlist?list=PLVfbJO7f4MAet1tcOyCsMUX61goVyh7D0
is streamsniping a bannable offense in game in classics?
Are you referring to some official tournaments or?
for this do i under, EX. 3000UC or 3000+850 bonus (3850)
Bonus is not included.
thank you
hey! so i just wanted to know if I was to remove a partner relationship with a standing partner, it would just remove partner status but keep the connection?
should i buy the 720 uc royale pass or the 360 one? with 60 discount?
Dear staff
This player is not a girl, he’s a guy and he is girl character occupier, what he do is join the players team and ask for popularity which is fine, then he opens the mic saying listen guys i am a man, all i do is join the people team and act like a girl and ask for UC and then run a way from them, that happens in front of my eyes and he did it while I’m with him in a pubg private channel, it’s un safe for this guy to Exploit other guys and lie to them, i have reported to the customer service, but what i am asking is to panned this guy to stop doing this stuff to the other players. To increase the problem in the future between the players.
hello please i need help to play this game'
Can one of the gods or goddess up there take a gander at this happens all the time
is there a way the remove login methods from an account? If I want to have only Twitter for example, can I remove Google Play, Facebook both?
I guess pub stomping kids in tdms leads to this
did they change how the dogtags work in metro?
cuz i’m not getting them after they die now
Contact in game customer support for this using "file claim"
Umm yea contact in-game customer support for this

No idea what you trying to portray
Can you describe the issue in the video?
Thanks
Catfishing is allowed 👌 Been there done that 🤭
Umm I mean pubgm doesn't require gender verification so it's upto a user to trust another person, so it's upto you
Still if you feel there was something unfair, other than based on his or her gender, you can report them within game selecting suitable parameters
You can seek help from our community in #pubg-mobile or in #chat
Or still may find players in #1092960389219766342 who'll be helping you
Or YouTube is always the best
Yes as far as I know
can someone help me
pls
i got a problem
with my account
its i have unlinked my facebook account
by mistake
and i need to link it again
is that possible
@alpine flower hees not even close to being on target and still hitting shots me ...
I'm guessing it's latency, and replay slightly differing to save battery.
Like this one were I get behind rock and well..behind half a second later lol
@obtuse solstice you can thru Google services/ manage your Google account
Also thru playstore , face icon , manage g acc
Please contact the in-game customer service for further assistance.
Please note that the death replay will be slightly different from the actual match.
Please contact the customer service for further assistance, @buoyant trout. Refer to subpoint 5.4 in #faq for further information.
Yea get a better connection I guess ay
You can find helpful guides on YouTube or through our community wiki and FAQ.
▫️ http://pubgmobile.wikia.com/wiki/PUBG_Mobile_Wiki
▫️ https://tencentgames.helpshift.com/a/pubgm
How to create wow map please tell me
One social media account which is currently not logged in, and which has been linked for 21 days or longer, can be unlinked if a total of two social media accounts are linked. The unlink request takes effect 7 days later, provided that you have not attempted to log in with the unlinked social media account during this period.
E-mail addresses and phone numbers can be changed but not unlinked.
I moved to Asia server to get a 60.. 70 .. png hence my bronze
Have you applied to become a creator?
You will be able to create your own map once your application has been approved. Selected players will receive an in-game mail within 30 business days of submission.
When I do to create a map PUBG mobile send me to discord what I do please tell@celest shadow
You will receive an in-game mail within 30 business days if you are among the selected players. Please wait patiently.
Ok brother thank u so much for this information@celest shadow ❤️❤️
guys how to get this outfit ?
@celest shadow
Where can I find the PUBG Türkiye Discord community?
where is my brother
Please refer to subpoint 3.1 in #735483472432594994 for regional communities.
The Fireman Suit was available in Season 2. If you would like certain items to be brought back, please provide your feedback through #996458713126797405 in compliance with the channel's guidelines.
I have season 1 items ez
I remmeber when there was no seasons at all
Ahhh
Old times
And only erangel map

thanks bro
Hi I'm trying to launch me gameloop and I'm clicking on it but isn't launching
@native anvil
Are you referring to the Weapon Master achievement or the On a Mission achievement?
We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.
The Weapon Master achievement has a specific requirement that the eliminations must be completed in a Classic match in the Platinum tier or higher.
The achievements On a Mission and Veteran can be completed in an unranked match.
the on a mission achievements
only in unranked match?
I mean, it can also be completed in unranked matches (it can be completed in both ranked and unranked matches), as this achievement doesn't have any specific requirements.
does arcade mode also counts?
Yes, it counts in both quick match and sniper training.
@native anvil hello where can i see balance changes? ( for example regarding nades)
Can you please elaborate more by providing a screenshot or video recording?
there are balance changes like nerfs to weapons (for example damage reduction on groza(i made that up))
where can i see these changes
@native anvil
why is the fire rate of my akm significantly slowler when the match starts in metro royale
You can find information about all weapons such as "Power - Rate of fire - Range.. and more through: https://www.pubgmobile.com/en/event/PUBGMOBILE-WIKI/arms_list.shtml?1.
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @half storm.
sorry for the ping @native anvil
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @upbeat crater. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.
im not sure if its a bug but ill do it
thx
Please refer to this response, @half storm.
No action Bro
where do i see the stats of all the weapons
You can report and patiently wait for action to be taken. The community manager receives a large number of reports, with nearly 30,000 reports this month. Processing all these reports takes a significant amount of time. Simply submit the report, and action will be taken as soon as possible if cheating content is found. Thank you for your understanding.
ty
You're welcome!
Right I haven’t played for a good while trying to reconnect my character from Facebook but says there’s a block for too many log in attempts, was like this last year when trying. I honestly don’t know what else to do
It's in their website gameloop.com, @tribal wren.
hey umm iam having an issue with wow mode can anyone help please?
My pubg mobile account is hacked plz tell me the way to recover
Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised or stolen accounts [[1]](#questions message).
I tried ingame but my isssue is not resolved plz help me my account is too much expensive
When The Tikhar come back to metro ?
umm describe it
can you describe it?
people who know about metro will get back to you
Where can i report Contents who uploading Cheater & Hacker Content?
You can report online PUBG MOBILE cheating content through this link: https://bit.ly/3soBavK [[1]](#questions message)[[2]](#questions message).
I’m trying to buy some uc in Midas buy I live in the uk but I’m trying to buy with pakistani rupees, but it’s not working, if anyone has tried and it’s worked can you let me know how you did it any help is greatly appreciated
Hello, my PUBG MOBILE account was hacked and the number was linked maliciously, is it possible to restore the account?Identification number 51424917705
Yes, it's possible to change the linked mobile number in the game settings [[2]](#questions message). For the hacked account, you might need to contact the in-game service for further assistance [[1]](#questions message).
Any moderator available?
Please state your query [[1]](#questions message).
There is a YouTuber who streams PUBG mobile custom rooms and claims to give rewards for winning with certain kills, but after u win they don’t give any prize and just hide from channel.. any action that can be taken for such scammers?
my account was hacked by phone number, now when I want to log in to my account, a check appears, but I can't write to the support service.Identification number 51424917705
You have previously received the appropriate response, we cannot solve physical issues here.
Manyy YouTubers actually..
It would be best to simply avoid them, but if they are a PUBG MOBILE Influencer, then there might be different implications involved.
They have 20-30k subs
Their subs keep increasing and lesss people win the challenge, and they keep getting hide from channel
There really isn't much that can be done sadly, some YouTubers are just horrible people.
Hmm thanks, I wish these channels cud be deleted as they scamming everyone
I mean technically it might be reportable for YouTube's standards, but we personally can't do much here.
Imagine gaining 27k subs just by scam 🤣
Okay bro thanks 😊
It happens.
I was telling all my frnds to report the stream I thought that may delete the live stream 😐
It doesn't exactly count as cheating, but it is terrible nonetheless.
Kind of an unfortunate loophole, in a way.
Hmm so just have to avoid them
Basically ostracizing them would be the best approach.
will it be possible to somehow return the account?
Yes, it is possible to recover your account if it was stolen [[1]](#questions message).
The Tikhar come back to metro ?
My Game crashed today while i watching Reviews. And this Error is everyday, since 2 Weeks. So annoying!!!
Please try to perform a routine repair of the game from login menu, @winged scaffold. If the issue persists, please submit a report of this issue through #996546243859853424 in compliance with the channel's guidelines.
@cyan citrus Doesn't work, I've already tried that. Other investigators say the error means "poor internet connection." To fix this error you have to go back to the lobby, then back to the review menu, this works 2 out of 5 times, a complete restart of the game can also help. I'll be happy when I have my Mystic rank next month, it's just annoying. Mistakes everywhere
Please submit a report of the issue through #996546243859853424 so that it can be investigated further, @winged scaffold. Thank you.
@cyan citrus Can I post multiple bugs in one post or each one individually? Are a few more
As per the guidelines of the channel, one post should only cover one subject, @winged scaffold. If you want to report another issue, you will need to create a new post for it.
@cyan citrus ok thanks for the info. Have a great Day/Night
You're welcome, @winged scaffold!
Hello! How may we help you, @timid bane?
Bro @lime juniper
Hello, my account has been banned to the PUBG game
And the reason is written change in the game files
I downloaded programs PGT TOOL And programs that change graphics
I didn't know it was a violation.
Please refer to #faq sub point 2.12 for further information regarding account suspensions and refrain from repeatedly asking about the same matter as we cannot help you with suspended accounts through the community, @timid bane.
Ok Thank you
You're welcome!
@cyan citrus I didn't find anything about changing the files
Accounts are suspended due to violation of the terms of service of PUBG MOBILE: https://www.pubgmobile.com/terms.html, @timid bane.
If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.
Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages as this is something we cannot help you with through the community.
Can i send uc from my account to my friend account? Or i can buy my friend RP with my uc to my friend?
It is unfortunately not possible, @indigo charm. However, you can gift them Royale Pass or purchase them UC through https://www.pubgmobile.com/pay.
Okay, thanks for help @cyan citrus
You're welcome, @indigo charm!
What is the best way too prevent getting hacked?
Why daily 1st (10 uc) spin is removed from this new m762 skin?
Hello, how can a player currently living in Poland apply to the Content Creators Program? The list of official channels does not have the country Poland.
Hello. After the update of 26.06. i have a lot of choppiness and frame drops, let me explain... Everything is fine until there are multiple players in one place, then it's impossible to play, i have a samsung s23 ultra
My settings smooth/90 fps
So far that has not happened to me
This player using bullet track hack killing me even he never aimed at me
I reported in game also by customer service with proof of pic
But pubg mobile said no violation found
Is the security system a joke or this encourages to use hacks?
I reported after 3 days I got message no violation found
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @forest jackal. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.
I did but after 3 days they said no violation found in game email
I have the video u can see he is blatant cheating
Hello, my name is Mustafa, I had a PUBG Mobile account, and my account was stolen by someone who wanted to buy my account, and while I gave him the name and password, the person changed the name and password and sold the account, and I did not get my account yet, please help me
You should reach out to the customer service of your social media accounts and in-game customer service for further assistance with your compromised or stolen account [[1]](#questions message).
Death replay has glitches
So it may seem like he hacking when he not
@wise marsh 🙄🙄
Hello
I want to know if putting the UC number is fine like that or not?
@green agate
@whole finch
Can somebody help me pls
@native anvil
Help me pls
We do not speak your native language, please share a screenshot in English.
You would just put 10, due to taxes.
#question The dinosaurs and dinosaur locations are not showing in my game in either erangle or luvik despite the fact that I select dinoground from the menu. This has only happened for the last 7 days. Previously it worked fine.
Hello, my PUBGM account got hacked, where should I ask for help?
Please reach out to the customer service of PUBG MOBILE for further assistance with your compromised account [[1]](#questions message). You can also refer to sub-point 5.4 in #faq for more information [[2]](#questions message).
Where can I access the beta PUBG mobile link
Is there a list on how much clout there's needed for every clout level?
Why pubg mobile stop lucky summer advance draw i can't redeem my point left
How do I disable vibration features in game for literally every touch I make
Hey i am new player in opubg mobile
Is there like a ranking system, ladder
How is this game so popular when people can just pplay whenever
I think this is the only way to find how much you need for the next level
Yeah I already knew that but I was trying to find out if there is a list on how much u need for each level yk like even for levels you haven’t archived yet
Why daily 1st (10 uc) spin is removed from this new m762 skin and the buggy skin?
Okay. I couldn’t find a list you are looking for
they haven’t been removed?
It's been 2 days I can't make 10 uc spin on both ( m762 and buggy)
have you tried repair routine from login menu, @cloud plume ?
somme one give me free us broo
begging is not allowed in this server
yeah ikr, moderators will tell you the same
hello
The issue has been fixed with a new update, The update will be available soon for everyone
When is 2.7 update starting
Same here
yoo @real sedge
My maps are getting deleted automatically
Is there any other way to get a rename card without spending uc?
service@pubgmobile.com is it pubgmobile official email
Yes, service@pubgmobile.com is the official email for PUBG MOBILE [[1]](#questions message).
Yes, the email service@pubgmobile.com is up to date [[1]](#questions message).
What is pubgmobile customer service team email?
The email for the PUBG MOBILE customer service team is service@pubgmobile.com [[1]](#questions message)[[2]](#questions message).
What is pubg mobile customer service email?
The email for PUBG MOBILE customer service is service@pubgmobile.com [[1]](#questions message) [[2]](#questions message). However, the recommended way to contact them is through the game itself [[2]](#questions message).
You can get it from exclusive events (Returner event).
How this vouchers works?@mortal apex
These vouchers are basically a discount, in order to reduce the initial price. It works like normal vouchers you find in game, but this one it is only for this event.
Alright ty
@heavy vortex no worth it buy
Hello all,
I'm planning to have a better phone to play pubg and I'm just curious as I heard many times that pubg not allow some devices to play.
Can someone please guide me is it correct or not.
My idea is to buy ROG latest model or red magic
Please i am kindly asking the team doesn’t reply correctly
Why the rain Weather and little storm has been removed from miramar sanhok and erangel
@tepid lily Good to know, thx
CUSTOMER SERVICE IS 24X7 AVAILABLE, SINCE THEY ARE RECEIVING ALOT OF MESSAGES SO THERE MIGHT BE DELAY IN RESPONSE. 😊
iwant to speak with support
@mortal apex i need help can you help. me
my account his merit is 31 and it was by accident my random team get in the room with my enemy and i throw a gerenade in this room and they reported me
can any one help me
is techno spark 10 pro support 90 fps or 60 fps?
We do not have a comprehensive list of devices that support 90 FPS. However, devices that meet the minimum hardware requirements of a 90Hz display refresh rate and a Snapdragon 865 or Dimensity 1100 CPU can access the 90 FPS option with Smooth graphics. If you are unable to access the option despite your device meeting these requirements, it may be supported in the future. You can submit a request at https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message).
@lime juniper Any Advice When I Can Watch Eagle System Videos See My Investigation Profile By The Way I Have Applied For It When I Got Investigation Lieutenant Title But Till Now I Can't Watch Eagle System Videos.
play solo for increasing your merit
The Eagle System feature is currently under beta testing. There is unfortunately no specific timeline for applications to be accepted. You may wait patiently until you are accepted.
You can clearly see my profile how much time required to get investigation major Title
Have you heard about any player who has been selected for the eagle system 👀
You can enquire about such players in #pubg-mobile .
Is this official krafton customer support team??
Is this krafton customer support is trusted??
No, they are scammers, @sullen pumice . Report them directly to Discord at https://dis.gd/report
The only official PUBG MOBILE support and customer service team is in-game.
pubg should add the rain weather and night in classic match. when im playing solo. and its night. i always gets pretty scared lol cuz its so dark out there.
idk why they removed it. is it annoying to another players?
suggest it in #996458713126797405 (yes i too like it ;-;)
Hello
Pubg mobile made an announcement that they will collab with Dragon Ball Z this year
What happened?
The year is almost over
Hurry up damn it
The PUBG MOBILE x Dragon Ball Z collaboration is scheduled to happen in 2023, but an official release date has not been announced yet. You can refer to the official PUBG MOBILE Discord channel for future announcements regarding this collaboration [[1]](#questions message) [[2]](#questions message).
When the next premium crate will be released?
The exact release date for the next premium crate is not specified, but it is typically released after the current custom crate ends [[1]](#questions message) [[2]](#questions message) [[3]](#questions message). You can also check the countdown on the top right corner of the classic crate for an estimate [[4]](#pubg-mobile message).
Report
Can anyone please tell me why I have to restart the game once the game has begun?
It’s been an issue for months.
whats the pubg mobiles account appeal email?
@kraftoncustomersupport
This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com, @night cloak and @sullen pumice.
You may contact the in-game customer service for further assistance with this.
they dont respond to me. can you give me their email please
The email for the customer service is service@pubgmobile.com, @night cloak. However, the only recommended way to contact the customer service is through inside the game. A delayed response from customer service can be expected as they receive an enormous number of requests every day.
They have badges
when i turn my mic on ing the game sound becomes very low . How can i fix it? (ios , i dont have headphones)
This issue has been reported previously. You can provide your details and describe your issue in this Discord channel: https://discord.com/channels/393088095840370689/1048315282264952883 [[1]](#questions message).
Anyone can obtain these badges. Please refrain from providing them with any information as you can potentially get scammed. Also, this is a known scammer.
My old account was hacked, how can I regain access?
I can't apply for account recovery, it says that the available region is not being tested
Can someone please help me?
Do you have a video recording of this instance, @covert echo?
Any phone device can be used to play PUBG MOBILE as long as you are not involved in any kind of illicit activities.
If it happens again, please make sure to record a video and submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines. Also, please try to perform a routine repair of the game from login menu.
Please contact the customer service for further assistance, @fervent torrent. Refer to subpoint 5.4 in #faq for further information.
okay
shout out to this game it remembered my birthday and nobody did thanks game 🖤
Please return rain and foggy weather in Miramar
how to support
Feel free to use #996458713126797405 to share your feedback and suggestions regarding this.
Does anyone kw why is this showing?
I accidentally opened my account from the vietnam version, how can I get the global version, I haven't been able to play globally for 2 years.
you can't, you can however start a new account
but my account was global before
how much day to get Professional investigator title
the first title in investigation
hey @celest shadow I was wondering what the "create your own mummy" event is about
i dont see where you actually CREATE your own mummy
you just collect like 3 small rewards?
Please restart the game.
Please exclude your e-mail address and let us know what your issue is, @dusty rose.
We would like to inform you that once you log into the Vietnamese version, you will no longer be able to use the same account to play in the global English version of PUBG MOBILE. Please understand that this is a restriction by the Vietnamese government and there is nothing that the developers can do about it.
You can continue playing with your account in the Vietnamese version or create a new account in the global version. Thank you for your understanding.
We cannot provide you with an exact duration as it depends on the amount of videos you review. Though, we encourage you to ask other players who has experience regarding this in #pubg-mobile.
This is a preheat event.
Keeps showing me that message
Have you tried repairing your game?
preheat? can you explain please?
someone said the event was already over and that the outfit is already made and is going to come to the game in 7 days
Accidentally switched my server, anyway to change it back or do i just gotta wait.
In this context, preheat event means it is an event to create hype for the upcoming main event, which is the new outfit.
so the outfit is already made
You will have to wait for the cooldown period.
Yes, it is created by one of the PDP Artists.
why would they say "Create your own outfit" if u cant create it, as its already done and official
Ty
how much videos you watch to reach lvl 5
What you mean by level 5 currently I am on 23 level
is it worth it if i buy 10 times?
its the same price per draw
what kind of a question is this
Can someone tell me which one is Premium Crate man I'm trying to use my free tickets
I need good sensivitys 5 finger gyro
im asking should i save the UC or spend it in the mythic forge
im not asking if it same price per draw
hello, i have a question, how do i get character vouchers?
Its all luck dependant.
You may get event vouchers from an event in game or you can purchase them from UC.
oh, okay, thank you.
Premium crate is currently not available, it will be available soon. Keep an eye on #news so you can find it asap.
You may ask from players in #pubg-mobile.
What happens if i dp the 2.7 testing beta pubg mobile with testflight?
@chilly spade mind helping?
mythic forge is a good event. i use it alot. but youre gonna need more uc than that
Kindly elaborate?
Tap the hyperlink and download the apk.
done about that is there any rewards if i complete it?
ye
Like?
There aren't any rewards but you may check through events of beta. By providing feedback you may recieve rewards such as: silver,bp, time limited items and skins.
Whats this
Do these stpes in Global PUBGM version to get your accound code which will be linked with your beta id.
This will be used to give rewards. Follow those steps shwon in images.
The steps provided isnt on global pubg?
@chilly spade ? any ideas?
i' almost get invited in beta eagle system i just want to know how to join on discord because i get invited by pubg mobile costumer by email bro the admin anisso knows that
If there's any such invitations, Wait for the in-game mail
Tap on the event category next to hot events. You will find the beta event there now.
Same thing… it’s no where 😀
guys how i can install pubg kr in pc
Tap on this icon. It is available for me.
???
lol did you watch the video?
Is there any emulator in which I can download this game in my computer
please make pubg back in india
Azerbaycan
guys how i can install pubg kr in pc
???
Is there any emulator in which I can download this game in my computer
You can use the GameLoop emulator to play PUBG MOBILE on your PC [[1]](#questions message). However, the specific process for installing the Korean version of PUBG MOBILE on PC is not provided in the given sources.
i dont understand>???
If a person is under 13 and they stated that in their message would they be removed from this server or no?
Hi Team please help me, During Pubg Mobile gaming Youtube or Twitch tv stream if i add a browser in OBS studio and show my android screen and share some of insta tiktok accounts and youtube channels of my subscribers and followers so is this allow ? only this i want to do for supporting them at my stream
i cant login can somone help im trynna use my email to login and not google play its not working
Hello <@&639889499718942720>, how to request for a Influencer and Pro Player title?
Underages are not moderate by server moderator or any other higher role manager.
Discord manages that, reporting Discord is a better option.
You can do that. Just dont promote any illegal hacks, or accounts/uc selling accounts and mame sure you follow PUBG MOBILE TOS.
Yesterday some guy through a molly at me and after I healed up I killed Jim with a nade .how long will this take.been 24hrs already and I can’t play
increase your merit points after that you can available to play
How do I inscrease them without playing
@devout ginkgo whats your merit?
it wont
you need to play
per day 7 or 8 merit you can increase
whats your merit right now?
77
Play solo classic matches to increase your merit.
Thanks 😊
Hello I would like to ask if 25USD is 540 crowns why does it wants 650 Crowns in pubg uc shop
If I want the activation code for the beta version, what should I do, because it does not appear in the events
@celest shadow @lime juniper
@feral forge
You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @ebon bear. For more general information, please refer to https://bit.ly/3BT8RKg.
you logged in vietnamese version, u cannot go back
Can anyone tell me where I can get this skin from
I still didn't get my Answer anyone please @lime juniper
what is the fastest way to get triple elimations medal and dominated medal ?
what if my account was in vietnamese version, and accidently logged to a global version. can i get it back?
it will create a new account
you cant use vietnam account in global version
oh so global account can use the vietnam version?
No
is the global pubg mobile is from play store only?
Vietnam version only for vietnam region
Random probably dum question, are there clan recruitments being posted in this server? And if so wer?
Hey guys will I get support for bgmi here?
Thank youu, sorry my mistake
is Pubg global version are only in play store or app store???????
You can download PUBG MOBILE through your Play/App stor or through PUBG MOBILE website: https://www.pubgmobile.com.
No problem and you're welcome!
We provide community support only for the global version of PUBG MOBILE, @deep bolt.
Where can I get support for BGMI?
Feel free to browse the internet for it, @deep bolt. This is not our concern.
bruh why was my message deleted
In bgmi discord server
Do you have an invite?
Unfortunately i dont have the discord server link
@cyan citrus can you elaborate on the create your own ultimate mummy event? ive heard the event is over and that the outfit will be coming to the game within the next few weeks. will it be an ultimate or a mythic?
Does it even exist? discord.gg /bgmi is taken by some random server
i dont see how a PDP outfit would be ultimate
I had accidentally deleted your message, @rustic mist. We do not have information whether the upcoming outfit is going to be Mythic or Ultimate.
@deep bolt
ok
I accidentally canceled all links to the pubg mobile account, and I have the evidence, how do I get the account back again?
Please contact the customer service for further assistance, @hearty temple. Refer to subpoint 5.4 in #faq for further information.
I contacted them with the game, please contact Discord support
I want to communicate with a real person, not a robot
ur fault for cancelling all links
I submitted a complaint to pubg about two or three days ago inside the game to cancel the Facebook link because it is missing, and the Bebji game canceled all links other than Facebook, it also canceled Twitter, as well as the e-mail link, it canceled it when I logged in today to register for the game via Twitter and e-mail, they enter me to create a new account in the game
can i get a hacked account back if i have nothing linked to that account. anf all of them are hacker phone number/email/social media. but i still have all the info about the account. could i still get it back?
If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account. You should reach out to the in-game customer service for possible recovery [[1]](#questions message) [[2]](#questions message) [[3]](#questions message).
Hello my account got hacked and I did the account recovery form and filled the form and it says I need to wait 2 weeks I'm just worried that I won't get my account back! Will I get my account back
I submitted a complaint to pubg about two or three days ago inside the game to cancel the Facebook link because it is missing, and the Bebji game canceled all links other than Facebook, it also canceled Twitter, as well as the e-mail link, it canceled it when I logged in today to register for the game via Twitter and e-mail, they enter me to create a new account in the game
If you have provided the customer service with the all the required and accurate information, then your account can be retrieved.
Did you use the account recovery tool?
And what if I didn't get my account back?
How come I don't have any link right now?
Your request can only be rejected if you provided insufficient or invalid information. If that is the case, you will need to submit another request and make sure that you provide the customer service with the accurate information.
Could you answer my question?
Could you please tell me the process of getting my account back?
?
No I did not use it
No I did not use it
good evening my pubg acc has been scammed for 20 days i have done everything to customer service but i have not received any answer i have spent a lot of money in the acc can someone help me😓😓
How did you contact the customer service then?
howd u get scammed
From Facebook link i think im not sure
oh
@cyan citrus can i be refunded UC on an event? i have all outfits on the event but i was not the one that spent the UC
No, when I contact them, they reply to me that there is an error in the customer data. Please restart the game. I tried very much
So I came to connect from Discord
Mine as well I did the account recovery but still worried I dont know what will happen
Is possible to report cheat player in here?
No, it's not possible to report cheating players through the community. You should report cheating directly in-game using the built-in report feature or through the PUBG MOBILE cheating content report form at https://bit.ly/3soBavK [[1]](#questions message) [[2]](#questions message).
I spent more than 40k euro on this acc but nobody cares from tencent🥲
The hacker still alive 😦
Did u try the account recovery?
And did you got a message?
I try too much time but no one reply🥲
please reply
the only answer I got is that it takes 14 working days to process it
I dont play that much pubg now. Sometimes I play the game. But the account that got hacked that was special to me 😔
Did u got the message on you email?
No nothing
No I meant how did u got the message
when I did all the processing in customer service, they wrote me this
How do I contact PUBG customers themselves on Discord?
537470785
You can refer to subsection 5.4 in this Discord channel: #faq message for instructions on how to contact PUBG MOBILE customer service [[1]](#questions message) [[2]](#questions message) [[3]](#questions message).
This guy he scammed my acc. There have full store with scammed account's 🥲
When is the new dragon-ball mode coming?
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.
There is no such information. You may keep an eye out on #news for any announcements or in-game.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://www.reddit.com/r/PUBGM_CheaterReports.
Does anyone know anything about making Wow? I have a question
Uc station
Hey email and phone number linked to my pubg and no longer have access of those but I know what is the email and the phone number any way to remove it ?
Nah
Peace be upon you. I filed a complaint about three days ago to cancel the Facebook link with the PUBG Mobile account, but all the links were canceled and I could not log into the account. When I log in, PUBG directs me to create a new account
I'm an investigator corporal in the game but I haven't played in a year. It doesn't show "Investigator corporal (name) is watching the game" how do I fix that? Also I started reviews again since last week so maybe there was an update that disabled it
Your title announcement perk has been frozen due to inactivity. Review actively for 4 days with 77 reviews to restore your perks again
Alright thanks 👍
can anyone help me i clear wow creator 5 ques ans its take 10+ days still not able to makw wow mode in game
Are you making payments on https://pubgmobile.com/pay?
You must win a team deathmatch mode with a score of 40-39 in order to complete this achievement.
Please contact the in-game customer service for further assistance.
Please contact the customer service for further assistance, @hearty temple. Refer to subpoint 5.4 in #faq for further information.
You will receive an in-game mail within 30 business days if you are among the selected players. Please wait patiently.
i forgot which social i used to create my account, how can i get it back?
thats not the problem, i forgot what social media i used to connect to my account
why i can't use discord to login ?
The Discord login method for PUBG MOBILE is only available if you download the game from the official PUBG MOBILE website [[1]](#questions message) [[2]](#questions message).
Yes @celest shadow
How can I solve this
hi
Hello! How may I be of assistance?
Can DEVS design an Underwater map.. With underwater facilities.. With Titanic wreckage.. And submarine.
yes umm devs could do that if they want to
but you can provide a feedback in #996458713126797405
how to do this anchievement?
Anyone who can assist me?
please someone help me with the chance encounter anchievements. i juust need 14 more. id is 51359547064
Why PDP Art contest PUBGMCREATIVES... It's really hard to wait to claim prize... I been a month....the only reply is they ganno tell to the team about that.. As if the winners where already forgotten.. They held an Art contest with Deadline... And when winner try to claim there prize in month that pass.. We have to wait? NOT FAIR... WHY BEING always NOT FAIR?
My account was hacked who can help?
Hey I have got the mail of testing the third beta test
I didn't applied for the test through the game
But I want to link my main account to it But for linking my main account I haven't got any invitation code
As it asks a official server invitation code
Can anyone help me?
I didn't got any invitation code
You may try and use the account recovery tool by contacting the customer service through the login menu of the game. If you have phone number linked to your account, you should enable secondary verification through your Account settings of the game.
We are unfortunately not able to assist you with PDP-related matters here.
You may find players to perform in-game activities with in the #1092960389219766342 channel.
This achievement is for completing the non-Elite missions of the Royale Pass.
You do not need to apply for it. Have you tried to download and install the beta version yet?
It is your own responsibility to safeguard your login methods. If you have lost access to them, you may try to contact the in-game customer service for further assistance.
Please give me uc
You can win UC from the channels mentioned in the previous conversation, such as #events, #matches, #cheating-news, #1092923511019942039, and #giveaways [[1]](#pubg-mobile message).
I have downloaded and installed the beta version
But it asks me a official invitation code for linking my official account
Can you share a screenshot, @sacred wraith?
Hi guys,
Does anyone know how i can get the influencer title on my account? Or what need to be done to get it?
@lime juniper
Please refer to #faq sub point 3.27 for further instructions in this regard.
Please elaborate further.
how can I claim my reward? @lime juniper
Can i recover my hacked pubgmobile account after 2months☹️?
Yes, you can attempt to recover your hacked account by reaching out to the in-game customer service and filling out the form with accurate details specific to a particular time frame, like the last six months [[1]](#questions message) [[2]](#questions message).
How can i cantact pubgmobile account recovery team through email??
Hello
i didnt lose access to them, i forgot what i used to connect to my account. like i forgot whether i used facebook or email.
error in customer data, please restart the game?
I have restarted the game and it gives me the same
Go to Events section, find the "Link Test Server Account" event and generate a code from there. This event is only visible to Android devices. You do not need to link an invitation code if you are playing Beta on iOS.
Some one stole my account and my Facebook
Is there anyway to get it back
He hacked my email and Facebook
Please i want to be a creator in pubg mobile
Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.
Please complete the creator application by selecting the "Become a creator" option situated at the bottom-right corner of the World of Wonder main menu. Subsequently, anticipate a duration of 7 business days for the outcomes to be delivered via in-game mail. As an alternative, you may submit your creator application by accessing and filling out the form found at https://docs.google.com/forms/d/e/1FAIpQLSfiLLaEzOYYEn8JluwWb0Oah6CRSjY7knRJmVYMf7huR1rOIQ/viewform.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://www.reddit.com/r/PUBGM_CheaterReports.
*in weekly solo
I did that and it keeps telling me to go to Discord and I don't know what to do next؟
If you have completed the requirements and have successfully submitted the application then a mail within your in-game inbox will be sent within 7 working days if you have been selected to become a World of Wonder creator,
i have to complete all non elite missions for all weeks?
What is this ?
When will version 2.7 be released to the public?
The release date for version 2.7 is not yet released, @dire bronze. Please keep an eye on #news for more information.
You can provide your feedback through here regarding your experience with Dismegle: #community-news message.
Thank you but i didn't understant how can i get role ultimate 
You will need to accumulate the number of non-Elite mission points mentioned in the achievement. The more missions you complete, the points accumulated will count towards the achievement.
You will receive the Ultimate role after you have reached level 60 in PUBG MOBILE Discord server. Please refer to the roles section of the #735483472432594994 for further information. For future reference, please use #discord for questions regarding this Discord server.
Okeyy , sorry about the false channel
Could you please change your game language to English and share another screenshot of the issue you have encountered?
Hello! How may we help you?
You may try to check your available social media accounts by logging into the game.
Please follow these steps to submit an account recovery request for your compromised PUBG MOBILE account:
I contacted customer service before with another account, and when I communicate now, they tell me that there is an error in the customer data. Please restart the game.
Please refer to the community section under roles in #735483472432594994 for further information on how to apply for PUBG MOBILE content creation program. Regarding the regional community, please contact their community team instead. We are only responsible for this Discord server.
I filed a complaint three days ago to cancel the Facebook link from the account in the PUBG game, but they canceled all the links, and I could not log into the account
From where did you submit the request to the customer service, @hearty temple? Please share a screenshot of the steps you had followed.
Which reward are you asking about?
From inside the game, how do I get screens, and currently the customer service tells me that there is an error in the customer data. Please restart the game
Currently, the account is without any links. When I log in from Twitter, it directs me to use a new account, and also when I register from the email, it directs me to create a new account.
Did you use the account recovery tool by following these steps, @hearty temple?
We are unable to provide assistance if you do not ask a question or state a problem, @buoyant gazelle. Remember to read through #faq before asking questions in the support channels.
I can't file a complaint until after three or six months
If you cannot answer my questions accordingly, I will unfortunately not be able to help you properly, @hearty temple.
I have submitted a complaint to cancel the Facebook link, but you have canceled all the links, and currently I cannot file a complaint within the game until after three months or six months. Is there any other solution?
I have submitted a complaint to cancel the Facebook link, but you have canceled all the links, and currently I cannot file a complaint within the game until after three months or six months. Is there any other solution?
I mean the reward from pubg when you report cheaters #cheating-news
I cannot file a complaint at the moment
Can the question be explained to me clearly?
You should have used the account recovery tool, @hearty temple. When using the account recovery tool, you are asked to provide an email that will be linked to your PUBG MOBILE account after your request gets approved. At the same time, all other linked social media accounts will be removed. You should have also received a response on your provided email. Please try to log into your PUBG MOBILE account using the email that you provided when using the account recovery tool. If you still need further assistance with this, please contact the in-game customer service again through in-game Customer Service > Contact Us.
Please refer to the pinned message of the #cheating-news channel for further information: #cheating-news message.
The problem is that I currently cannot file any complaints within the game. They tell me that there is an error in the client data. Please restart the game.
Please read my previous response again, @hearty temple.
oh only the top reporters are gonna be rewarded right? this doesn't make sense 😅 what about the other reporters? aren't they helping and improving pubg mobile?
How do I use the account recovery tool?
When I log in to file a complaint within the game, they tell me that there is an error in the customer data. Please restart the game. I hope to solve this problem in order to submit my complaint.
You can contact PUBG MOBILE support through the game's settings. From the main menu, select SETTINGS in the bottom-right corner and choose Customer Service at the bottom-right. If you're at the login menu, select Help in the top-right corner [[1]](#questions message).
same question
Please do not use languages other than English, @raw shoal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Refer to this response: #1021559518490009712 message. The purpose of reporting is to get rid of the online cheating content as much as possible. The initiative of rewarding top reporters is a way of appreciation from the community manager for the players who are contributing the most in achieving this goal. Nevertheless, the contribution of all the players who report online cheating content remains invaluable.
Please refer to this response: #questions message.
@cyan citrus When I do the same steps, they tell me that there is an error with the client data, please restart the game
Look at the screenshot and screen recording in front of you
I have already answered you before, @hearty temple.
If you still need further assistance with this, please contact the in-game customer service again through in-game Customer Service > Contact Us.
Also, refer to my this complete response, @hearty temple.
Hello! How may we help you?
My account was taking that the dairy was supposed to be dismantled today, and I was afraid that the account would be scratched
@cyan citrus 
I'm unfortunately not able to understand you. You may try to seek assistance in your native language by joining a regional community through #735483472432594994 sub point 3.1.
Could you please elaborate further?
@cyan citrus
You have already been answered, @hearty temple. Please refrain from repeatedly asking about the same matter.
Suddenly rotate to portrait mode
You may submit a report of this through #996546243859853424 in compliance with the channel's guidelines, @gusty jacinth.
Ok sure
Please contact the customer service for further assistance, @hearty temple. Refer to subpoint 5.4 in #faq for further information.
Please use this to be sure you are on the real Midasbuy website, @night cloak: https://pubgmobile.com/pay
I want to solve this problem
When the uc station will come back to the game?
The exact return date of the UC Station in the game is not provided [[1]](#questions message). However, when the event is available, you should be able to find it inside the game [[2]](#questions message).
You can join it through here: #news message, @buoyant gazelle.
I want to solve this problem
Please reply to solve this problem
@cyan citrus
how to get the #1/100 title?
Can anyone tell me how to join any scrims or any tournaments
#matches #tournaments @night cloak
Ok
i'm used 100uc in uc station by fult , can i refund it ?
i have like 36 completed non elite missions
hi i have problem in gameloop
how can send image for this issue
hello
any bady here
We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.
My account have been hacked and every time I report on it Pubg support team regret it
Unfortunately, it is not possible. Please be more careful next time. If you require additional assistance, feel free to contact the in-game customer service.
Please refer to this response, @rapid gale.
Can you send me the relevant channel to solve this problem
This is because the information provided is incorrect. Please ensure that the information is accurate, and if you require additional assistance, please contact customer service within the game.
Scroll down to the bottom of the GameLoop website and click on the Discord logo.
Please ensure that you have a stable internet connection and attempt to restart the game before trying again.
Ok how do I talk to the customer service?
And will that help me get my hacked account back?
Only the in-game customer service can assist you with account-related issues.
The internet is good and I tried a lot
But my account is hacked and I can’t login
▫️ Login Menu: Select Help in the top-right corner of the login menu.
literally same bro, i give every info correct
Damn man it’s really sad it’s main but pubg not believing 🫤
Please refer to subpoint(s) 4.3 and 4.8 in #faq for further information, @hearty temple.
How come someone achieve a 0.92 kd
Cuz of igcse exams I didn’t play for 3 or 4 seasons I think
When I make a complaint and write my Id in PUBG MOBILE they tell me that if your request is approved we will not be able to submit another request for a period of 3 to 6 months. And bring me back again again, what is the solution?
Hello most of my friends are removed my account got unauthorized login got the account from 3rd party long time ago
Any solution
I have killed by a glitch and i took a screenshot of the name and the glitch, where could i report the player?
You can report the player in-game [[2]](#questions message). If you need further assistance, you can refer to the post in this Discord channel: https://discord.com/channels/393088095840370689/1009464499079757864 [[1]](#questions message).
When I make a complaint and write my Id in PUBG MOBILE they tell me that if your request is approved we will not be able to submit another request for a period of 3 to 6 months. And bring me back again again, what is the solution?
It seems like you might have to wait for the specified period of 3 to 6 months before you can submit another request. If you're unable to communicate with customer service within the game, you can provide your details in the thread mentioned in the previous response [[1]](#questions message).
My problem is solved, thanks
@true sinew
They are scammers. Block them and report to discord trust and safety.
Hey, does anyone know if there's some mathematical equation to converting your base sens for, say TPP, to all the other #x sens? It's a pain, but necessary to readjust them on your own (which i shouldnt be doing so often to begin with) but even then there's way too much for room for human error if I'm just subjectively feeling my way to perfection with each test.
Hi, somebody knows how to recover a stolen account, i’ve been trying to contact support but i dont get answers, please if someone know how reply to this messege
Please contact in game customer support
is it possible to get a hacked account back if i dont have any linked links to the account? but i still have all the info about that account.? i ve trying 8-9 times but still got rejected.
so sad. so i cant recover it😭😭
hello, i have season 17 crown tag but i no longer have the crown entry effect, is it a bug or did it changed?
YES YOU CAN GET IT BACK
Please contact in game customer support
Ummm try repairing the game
If still not fixed leave a report in #996546243859853424
Refer to mocha's message
Entry effect is limited for 1 season
Regardless of the tier
He is a scammer he scammed my 220usd report him
why did they increase the rank cap?
the entry effect lasts for the upcoming season
oh i didnt see some1 replied
Anyone struggling to log in Pubg with secondary something I’m not receiving verification code to my phone no. and it’s annoying
Oh, thank you
is there a chance to lose your backpack if you got killed when playing level 3 maps in metro
yes.
oh i see
yea ima use all my lv1 stuff
When new update come?
The specific release date for the upcoming update has not been announced yet. Once it is, further information will be published in section #news [[1]](#questions message).
I TRIED 9 TIMES AND ALL OF THEM ARE ACCURATE . i just cant answer the last question correctly
my most used devices is realme 5i or asus. im currently doing a account claim on my vivo y55. is that why my account recovery got rejected?
What's the last question???
Umm maybe try from that device
Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship.
Hi moderators. I can’t login to my account. I need help with it. First of all I logged into a different account with my apple id. Then I logged out from that account because i want to login to my main account. I link it up with my twitter for the account now I can’t login anymore. It keeps showing incorrect password incorrect password again and again and again although I did it with the correct password. Please help me as fast as you can. Is it just a twitter error or pubg error please let me know.
Devices compatible with 90 fps
@cyan citrus
Its a scammer
Scammer
Hello my pubg was compromised and the have removed my friends any why to get them back ?
You should contact PUBG MOBILE customer service for assistance with compromised accounts. You can find information on how to contact customer service in sub-point 5.4 in #faq [[1]](#questions message).
Not related
Hi , how i can access to pubg mobile 2.7 beta ios please
what other information would you like to provide
i dont have asus now. only realme 5i and my vivo y55
which should i use. realme or vivo
Why my dinoground download gets stuck at 28mb when it should be done?
try realme and about the last question provide anything that you feel unique and only you know about it
How I can pre order the next season
Could you please elaborate, @shut drum?
Hi Guys can someone tell me how i cant get Official Verification on pubg mobile?
What do you mean by official verification, @latent agate? Could you please elaborate?
Please try to perform a routine repair of the game and see if it helps.
Thanks, it worked
How to get Investigation Private title?
how many hidden anchievements are here?
is will of steel is time limited anchievement?
there are only 6 hidden anchievement?
What is the date of Crystal Return Türkiye release in PUBG Mobile?
Please do not use languages other than English, @hearty temple. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
When is the Crystal drop in PUBG Mobile?
anyone can give me tips for ALL hidden anchievements in pubg?
it's 8 Due to Google
Unbelievable that I ask for help days before I lose my account. Customer service is 80% inefficient. I lost my account because the hacker couldn't sync more than his phone number, but I had more social networks connected (needed the passcode for secondary verification!) playing years on the same cell phone. The hacker put the account in the process of deletion because of its importance of not getting everything. And I, as the owner, keep waiting for Pubg mobile and its team to respond to my request 🙂🤣
DISLIKE 🤮
Thanks for everything Pubg mobile 🤮. 😡😡
English??
😡😡😒 many emojis?
If you want you can remove me from the server, I totally lost my account due to its inefficiency
I put more than 18 thousand dollars to have no laboratory weapons at level 3 or 4 because for an improvement to come out, hopefully it will come out after spinning the wheel 190 times.
@frozen nimbus ?
and customer service?
What are they for to moderate the amount of emojis you put?
😤😤
Please contact the in-game customer service for further assistance with compromised or stolen accounts and please refrain from cluttering the support channel with excessive messages, @frozen nimbus. Also, you should only use English language within the server.
Please keep an eye on #news for future game announcements.
Is there any channel for Latin America? Where do they support in Spanish?
You can level up and obtain different rewards in the security center based on your video reviews.
Please refer to #735483472432594994 sub point 3.1 for a list of regional communities.
So??
There are no channels in Spanish?
Gracias 🙏
Why am I not in my designated flag when I changed it to turks and it still shows USA??
Like I have more then enough to be on the leaderboard for a title but it still doesn’t show why is that?? I’m above diamond 5 like it says and I have a 3 KD
Is anyone facing this same issue?
When is the release date for the growth pack for the country of Türkiye in PUBG Mobile?
Please do not use languages other than English, @hearty temple. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
When will it be released in pubg mobile?
Ok. Thanks mod!!
vag
السلام عليكم
Help
Someone answer this question?
Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts [[1]](#questions message) [[3]](#questions message). You may also refer to subpoint 2.7 in #faq for more info [[2]](#questions message).
Here is the proof
And now it's showing this
Please help me
It wasn't me
Please anyone help
Help please
Hello it's been a week since I did the account recovery form but I didn't got any mail if it got approved or not
Changing the flag doesn’t change your ranking region, You will stay at USA until you change the region of the account through the settings.
It takes up to 14 working days.
How long is the ban?
Well you can make an account recovery request through customer support on login interface.
Ohhh alr
So I gotta figure out the region that the flag is in in order to change the title?