Notice: Please avoid playing Hardcore characters at the current time. We are investigating reports of Hardcore Character deaths impacting Standard character stashes. We will be providing further updates within 60 minutes.
**Update <t:1709241180:t>: **
From investigation, the issue appears to be deaths of hardcore characters are resetting the Standard stash data (stash, gold, crafting materials, and faction information). This does appear to be affecting both online and offline game modes, however does not cross over between Legacy and Cycle. (Hardcore Character death on Cycle does not effect Legacy stashes).
We are continuing to investigate and are working on pushing out a fix for this ASAP. We will have further updates within another 60 minutes.
Update <t:1709244960:t>:
We believe we have identified the cause of this issue are currently testing a potential fix. If the fix works well, we are hopeful to have a patch out later today.
Next update within 60 minutes
Update <t:1709248500:t>:
We are continuing to test the potential fix for the issue, and are feeling good about the change. We are investigating the viability of restoring data for the small number of users already affected by this issue.
We will provide further updates within 60 minutes
Update <t:1709251800:t>:
We're continuing to work on the same items, checking in as promised to let you know we're still here working to resolve this issue ASAP.
We will check in again in the next 60 minutes.
Update <t:1709255940:t>:
We are currently creating a build with the fix for this issue to release to Steam. We are aiming to have this patch out in the next few hours, and we are continuing to investigate the viability of data restoration.
We will provide another update once the patch has been deployed.
Update <t:1709269200:t>
Hotfix 1.0.1.1 is now live, which fixes cases of HC Character deaths resulting in Standard stash data being lost.
We will be carefully monitoring the situation going forward, but we are confident the issues with hardcore character deaths are resolved. At this time we are working to identify those affected and what options we'll have.
- If we find that we can restore data, and that is the path you'd like to take: We advise waiting to play using the affected stash until we have more information, as restoral, if possible, may require restoring to pre-patch state.
- If you are not concerned about the lost data and would like to continue playing, please do. You may do so knowing that if your hardcore character dies, your standard stash will be safe.
Please restart your clients to download this update. If you do not see it in Steam right away, please re-start Steam to check for updates.
For more information and further follow-up keep an eye on the Status forum post here : https://forum.lastepoch.com/t/notice-hardcore-character-issue/65760
Update <t:1709321940:t>:
We are still working to identify the players impacted by yesterday's hardcore character issue. Investigation into what solutions we may have for those players is ongoing, but we are able to confirm that any solution we may have will not impact any progress made since the bug. So affected players are able to play freely, knowing that any items they store now are safe and the root cause of the issue was addressed in yesterday's hotfix.