#old-support

1 messages · Page 5 of 1

mild jacinth
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Maybe another 30 seconds to claim your stuff

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So at a 1:30 a day, that gets toooo abit over 10 minutes

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In a week

hoary condor
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Why TheoTown always delete the .mpf file plugin that I want to put into the managed plugins file?

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Didn’t happen back then

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Nvm

loud sigil
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Why don’t specifically these industrial buildings have any workers?

shadow dock
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I think there is no request.

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You need to build more T houses to fill this buildings with workers

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Today I didn't get any diamonds too.
Yesterday I didn't get diamonds. What is my mistake? 😦

clear sigil
jaunty narwhal
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hey everyone so i need help because im so confused

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i downloaded the railroad expansion pack by themax

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but whenever i try to make an elevated railway thing

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the trains don't spawn

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even if I have the platform and the depot and everything

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am I doing smth wrong or do the trains really don't spawn when its elevated

mild jacinth
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@jaunty narwhal that pack is abit hard to get trains to spawn

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I suggest you just keep messing with it

plain fractal
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Anyone know how to create a region online?

mild jacinth
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Ptag online

mild stumpBOT
# mild jacinth Ptag online

Since version 1.8.45, there's an online mode in TheoTown. You can access it by tapping a button 'Online Regions'. There you can play on free regions, or access the locked ones with a password. Also, you can upload your own region, by tapping a '≡' button in main menu. But remember, it will cost some diamonds or region coins.

shadow dock
dreamy rover
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Where can I submit my music for adding it into the game?
You can preview it
Its just only one track.

carmine delta
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I'm not sure they'll add it, but if you really want to try, you can find and DM lobby on forum

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If you just want to hear it in your game, there's a way to add custom soundtracks but I don't remember it

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@dreamy rover

dreamy rover
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Thanks

Regards,
A thankful Indian Guy

potent condor
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How can I share a plugin whit store?

frosty shard
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To upload a plugin you need to do it on the forum

potent condor
potent condor
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Thank you

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So

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What will creator get if upload the plugin to the store?

mild jacinth
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1 diamond every four downloads

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Is the conversation of I remember

potent condor
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Ohh

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Fair

tranquil relic
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HOW TO GO BACK TO THE MOON

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I accidentally left

wide storm
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I was wondering the same thing..

spice dagger
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go to the single cities tab

tranquil relic
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I spent 42 million T on it

tranquil relic
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What

spice dagger
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'single cities' in main region view

tranquil relic
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Ok found it

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Thanks

spice dagger
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you're welcome

tranquil relic
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What are the stones for?

spice dagger
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you mean the ores?

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you can drill those

tranquil relic
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How

spice dagger
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experiment around

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pretty sure the ceo tells you how to do stuff on the moon

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you can place drills on top of those

tranquil relic
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The excavator wasted money and did not in fact drill it

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Will spaceport make money?

spice dagger
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I'd better wait for someone who's more into the dsa related stuff

cerulean root
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why don't they build?

mild jacinth
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Ptag demands

cerulean root
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🫂👍🏻

solemn bough
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hello,i have a question.I've saved the data of my city before delete this game,but now I open my game ,I can't find my data of the moon map,why?

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so I couldn't built Fusion power plant again.

burnt shard
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this

wide storm
solemn bough
wide storm
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Well, if you deleted the original city then I suppose the moon base goes with it

solemn bough
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i have save the whole document.

warped dragon
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Is there any plugin that uses water textures, so we can place it on slopes?

cyan hare
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I would advise to not use darker water plugin by Kingtut to connect ground and water

warped dragon
proud oar
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JAVA issue!bear_javayee! Game wont start, says to update the driver and asks support of OpenGl 2.1 etc.. I am on IntelHD2000 and I heard about a fix: installing older versions of java (https://forum.theotown.com/viewtopic.php?t=11148) Tried that, didn't work, downloaded previous ones 241, 231, till 221.. Did anyone else (2000user) ever encounter the same problem, if so, what do I need to do if there is any solution?

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DuckPray Enlighten me with your wisdom

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btw, I tried increasing "memory" in the settings to 1024, hasn't done much

proud oar
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jk

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I run Cities Sklyines (barely but can) and make renders in Blender, why TheoTown?

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idk

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help pls

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(I hope the answer is not getting a new pc💀 )

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come on, it can't be, right?😔

clear sigil
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well, try other version then

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because it seems that a lot of people with old iIntel Integrated GPUs are having this issue

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@proud oar did you try running the game as admin?

proud oar
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did

proud oar
clear sigil
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yeah, neither do we

proud oar
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Like, when does it make sense to stop?

clear sigil
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probably it's just Java messing things up

proud oar
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There must be a technical explanation, because If I am going to experiment I wish I had a base on some sort of logic or understanding

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otherwise it's kinda random

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Just in dispair I am going back to Java 8 (literally .0) damn this is truly funbear_heart

vast hare
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Do you have Minecraft and does that run? You might be experiencing this issue

proud oar
proud oar
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I probably just need to cope with what I got, not much to say

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(it's fine)

proud oar
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Shouldn't there be a log file or sort somewhere? usually

eternal rivet
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Ptag files

mild stumpBOT
# eternal rivet Ptag files

TheoTown files are located under such directories:

▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

proud oar
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oh, ok

eternal rivet
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log.txt file :>

proud oar
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yeah: "The driver does not appear to support OpenGL" .. I already knew beforebear_fire_st

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At least it only "appears"

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pog

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YOOOOOOOOOOO

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I did it!

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hahah

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🥳

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How you may ask?

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(needed an account)

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after, add the first file from this link in the "bin" folder ( C:\Program Files\Java\jre1.8.0_51 ) done this - restart pc

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My solution⬆️

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😭 that was a ride man

proud oar
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I didn't follow too much this channel but if there was anyone left behind before me in the same situation, go tell them a possible solution (it worked with me I can't guaranty 100% it will work with others too) maybe we can make their day better

proud oar
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It's so sketchy, managed to break it again lmao

eternal rivet
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Ptag java

carmine delta
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@proud oar I might've missed your earlier messages, but just in case, have you verified game files in steam? And as bunny said, have you tried installing 64 bit java?

proud oar
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guys, I'll update you when something works out

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OOOK, it's back, same way of before, there was a ghost version not uninstalled correctly, that's it

proud oar
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The only thing is that it stays offline (so no plugin store), but I think after all I can support that, at least I got the game to test plugins, which is good I would say

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confirm.

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Well, it's a good ending (tired af)

proud oar
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I tested the version just above (u60) didn't work

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So whoever goes with this compromise is stuck in 2014 but maybe it's worth it if you care enough

proud oar
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Actually

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It's not optimal, at all. Steam has problems to connect (so the game) it's like something doesn't match with internet (which makes sense) therefore there isn't really an appealing solution/option so I'll go back to what I had before and forget about it, to the day I will eventually own a different device

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Therefore.. *I don't recommend the "fix"

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or..

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wait

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I wont cancel the message but I take my words back🙃 It's fine

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I quit, bye

potent condor
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Hello ,
I got a wills tower from the store ( landmark section) and after that I download a plugin and I restart the game , when i start to play theotown , I didn't saw any wills tower and my gem was 45 ....

oblique rune
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Got 2 questions: how to prevent that the game use the default houses (I want to create US City and I have some "Plug-ins" for that and the defaults don't match) and I added own music to the game so why some are low Quality and some are normal Quality (all from YT and anything is the same, except the songs)

clear sigil
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Also, check the music quality you downloaded by playing it in an music player

clear sigil
proud oar
# proud oar look at this

When trying to reach the store the game sends me offline.. exactly, for some "security" (idk) issues, right? Older java = bugs/unpatched. So that probably wont ever have a trick

clear sigil
potent condor
clear sigil
oblique rune
clear sigil
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The game doesn't compress the audio files, so not sure what the issue is

potent condor
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No, I'm saying that when I bought the landmark from within the game and placed it in the city, I installed the plugin with the remaining diamonds, but after restarting the game, I realized that the landmark I bought was not there.

clear sigil
potent condor
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I wish I had saved the game

clear sigil
potent condor
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If I didn't save, why I dont have my diamonds?

clear sigil
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Well, because you spent them

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The game will remove that ammount of diamonds anyway, no matter if you later decide to quit the city without saving

potent condor
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I didn't save, so there is no landmark, I didn't save, but my jams have been paid

vast hare
# proud oar look at this

The included certificates in java certificate store are expired and henceforth unable to establish a secure (HTTPS) connection to game backend. That is usually solved by updating Java, that's what that message means.

fervent horizon
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Hi! I have a question about the game (sorry, if it's the wrong channel).
Do trains (without plug-ins) actually carry passengers and freight in order to reduce street traffig? Or are they for decoration only?
If they are functional, do I have to take attention to something specific to get them to work?

teal axle
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As I know, yes. Trains impact your game. They are functional.

eternal rivet
teal axle
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I thought they carried passengers 😦

eternal rivet
teal axle
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Strange, in the game appears a map for the areas the train station covers, or am I getting crazy?

tawdry oracle
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Definately would be nice to be able to build a rail from the industrial district to a cluster of shops, instead of trucks making traffic absolute hell

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Right now the only use of trains and other transit is to increase happiness

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And decoration ofc

eternal rivet
teal axle
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What if there were industrial trains like carrying coal and etc? Interesting.

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@eternal rivet okay.

tawdry oracle
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maybe not coal specifically unless complex industry covers it (and I find out how to get it on my phone)

mild jacinth
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Maybe ™️

tawdry oracle
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but goods in general I assume when update comes out

mild jacinth
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We'll have to see what that Transport update brings us

tawdry oracle
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If transit update doesn't transport goods I'll be very disappointed

mild jacinth
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Well to my understanding there's quite abit planned

tawdry oracle
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I'll be satisfied myself with just transit that actually replaces cars and trucks and you can set up routes with to ease traffic

teal axle
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Is it seem a road just for bus? If "yes" really looks good and efficient.

tawdry oracle
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That doesn't make sense

teal axle
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Explaning: a road for truck (comercial - industrial ) would make traffic less heavy and making easy the cars' route.

frail oxide
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Hi, my city's population has halted growing no matter how much I improve happiness it continues to be stagnated. How do I fix this issue?

tawdry oracle
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How's demand?

mild jacinth
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Can you send a screenshot

frail oxide
frail oxide
tawdry oracle
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Is there empty zoning?

frail oxide
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...thank you....

cosmic comet
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i'm playing with friend (online and next to each other) so how can i import/export electric or water something

flint jungle
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Can I make a europe map on mobile or no?

mild jacinth
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Ptag heightmaps

mild stumpBOT
# mild jacinth Ptag heightmaps

You want to make a region that resembles a real place? Use heightmaps!

  1. Go to https://tangrams.github.io/heightmapper/ and find your wanted location.
  2. Make sure that the colors are right. Black will become water and white will be hills.
  3. Take a screenshot and change the name (example.jpg).
  4. Put the image in your TheoTown folder, not in the subfolders.
  5. Go to the region generator and and type in the image name (example.jpg).
  6. Enjoy your new custom region!
mild jacinth
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@flint jungle ^

flint jungle
mild jacinth
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You can

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In-game file manager

flint jungle
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Oh

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Where’s that?

mild jacinth
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Whenever your in the region view you can open it

mild jacinth
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In the settings

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I should have been more specific, sorry

gusty kettle
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(The gear icon)

flint jungle
gusty kettle
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Sorry, needs to be specific xD

mild jacinth
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Hmm

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Okay maybe you can't on iOS?

flint jungle
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Dang

mild jacinth
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That's news to me though...

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Check #seeds-n-maps maybe one of the pinned messages there has a good seed that might work

flint jungle
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Hey umm, the games not loading

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I’m trying to load into my online region and it’s not loading

daring phoenix
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Im confused help me pls

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I have the M2 macbook so does that mean id not be affected?? Or what?? Pls help before i make my purchase

mild jacinth
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@flint jungle restart your phone

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@daring phoenix ye standby let me find our command

gusty kettle
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Ptag M1 chips

mild stumpBOT
# gusty kettle Ptag M1 chips

Game depends on steamworks4j project, which does not yet provide native M1 libraries. However, it is possible to run the game under Rosseta compatibility layer.

gusty kettle
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This one?

mild jacinth
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Oh yes lovely

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Thank you

daring phoenix
mild jacinth
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Yeah

daring phoenix
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Oh

mild jacinth
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If your Mac can do that then you can

daring phoenix
mild jacinth
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Yeah

daring phoenix
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Thanks

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Wait ong

mild jacinth
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Or assuming Apple didn't do something Apple(ish) and make it so that doesn't work

daring phoenix
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Is that on mobile version as well?

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Like concerts and stuff

mild jacinth
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Those are plugins

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But yes it's possible to make

daring phoenix
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Oh

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Do u know what its called?

mild jacinth
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Not off the top of my head no

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There are 1000s but I assume it has to do something with stadiums

daring phoenix
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Are the plugins the same on mobile and desktop??

mild jacinth
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There are some that are platform limited, but none that are amazing

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So you won't be missing anything

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Either way

daring phoenix
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Oh sweet

mild jacinth
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I will say there's no IAPs on steam, meaning you don't have to worry about diamonds like you do on mobile

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Of course in theory you can move progress from mobile to Mac, but I'm more versed in Windows

daring phoenix
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Man i just wish placing the buildings manually was a bit easier💀 lol

mild jacinth
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Don't we all

daring phoenix
mild jacinth
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I assume you might have done this already but turning on Debug and Experimental might make life abit easier, since I think it gives you a few more options

daring phoenix
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Ohh shoot

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Waut

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Nice

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Imma try it out

mild jacinth
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Some of the things it does might help

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No promises though

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I've had some of the settings on so long I forget what the standard game looks like at times

mild jacinth
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Give me a minute and I'll check

daring phoenix
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Found it lol

mild jacinth
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Ah good

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I was about to say it'll be a long minute with all the plugins

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I will say the UI and stuff is made with phones in mind, but I mean the computer versions are much faster

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So I stick to that when I play

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Rather than the 10 minute phone loading time

daring phoenix
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Aughhh what a letdown. Why are they so ridiculously massive😭💀

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Like legit the buildings are overly huge for no reason lol

mild jacinth
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Well keep in mind you're on a very small map

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Like tiny

wide storm
daring phoenix
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Ohh ok yeah make sense

wide storm
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Because that's how uh... physics and, Point of view

mild jacinth
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And if anything, given the scale factor we use for plugins I'd say it's undersized xD

wide storm
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Yeah

wide storm
mild jacinth
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Yeah, which I mean, it's likely scaled down to save some plugin space

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Not to mention it's an ild building all things considered

wide storm
mild jacinth
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Yeah... That's Always a fun time

wide storm
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Indeed

Just a Theotown Slide show presentation

mild jacinth
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Get that alot less on PC but every now and then it happens, and I say a small prayer for the mobile users

wide storm
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Me: A mobile user :3

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And surprisingly I don't get lag, until I build a huge city that uses too many plug-ins

mild jacinth
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Well I suppose I need to get some sleep... Good night to all my American friends, Good morning to the Europeans, and good Evening to our Asian community

wide storm
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Goodnight Evan, sweet dreams, and a safe passage through the night

mild jacinth
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Thank ya kindly sir

wide storm
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Anytime okay

daring phoenix
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Wait

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On pc/mac version

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Do i still have to watch ads to get plugins?

wide storm
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PC is payed for on steam, so I believe there's no ads

daring phoenix
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And would I have to restart the game after subscribing to the plugins?

wide storm
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I'm not sure, I'm not a PC user

daring phoenix
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Is there a limit for many plug ins i can use?

frosty shard
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The limit it's set on how much your device can handle

daring phoenix
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So it depends on the ram??

frosty shard
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You can have 300 plugins or 1k plugins

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If your device can handle it you can download as many you want

daring phoenix
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So how many plug ins do u reckon i can use with 6gb ram?

daring phoenix
frosty shard
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Well I am on the PC version and have like 1,3k

daring phoenix
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So u dont have to watch ads. Nice

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Do u think its worth it??

daring phoenix
frosty shard
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Yea

frosty shard
daring phoenix
frosty shard
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Well it's premium , you have everything unlocked

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No diamonds

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Bigger maps that you can create , bigger regions

daring phoenix
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Yeah

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Can u rotate buildings on pc version?

gusty kettle
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No...

frosty shard
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If they have a rotation frame

daring phoenix
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Is it possible to let this whole bar stay on whilst placing the buildings down?

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Its legit so annoying that id have to go back to the hammer icon thing.

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Okay i just purchased the game on steam💀i better not effing regret it lmfao

daring phoenix
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Whats the KEY to open this tab?

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The hammer icon thing

spice dagger
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tab

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you can see and change all the keybindings in the settings

daring phoenix
spice dagger
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then see what is it bound to in the settings

daring phoenix
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Idk what its called💀

spice dagger
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???

gusty kettle
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(He's new kulche btw)

spice dagger
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yes I see

daring phoenix
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Which one is it? Lol

spice dagger
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open build tool

daring phoenix
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Thats the eye icon tho

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Yeah

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Im tryna find that

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But idk where tf is it lmfao💀💀

spice dagger
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mine is bound to tab

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keep looking

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it's somewhere near the bottom

daring phoenix
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My tab is “tool next variant”

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Thats default btw

spice dagger
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you can assign a key multiple functions

daring phoenix
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Omfg

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Its ENTER💀

spice dagger
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i told you the name of the setting

daring phoenix
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But i dont have “enter” on my keyboard smh

spice dagger
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@burnt shard you're not helping

daring phoenix
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Idk💀 apparently its called “return” on mine lol

spice dagger
daring phoenix
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Yeah but it doesnt work.. whenevsr i click the enter/return button. It does nothing

spice dagger
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did you read what I said

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'tool building build' is the 'place building' hotkey

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you're searching for 'open build tool' which is bound to b in your case

daring phoenix
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Oh thanks lmfaooo

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Sorry . Fr i need to get glasses💀

spice dagger
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you're welcome

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it's much more convenient on some common button like tab

daring phoenix
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Yeah

torpid shell
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how do i flip buildings?

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on pc

eternal rivet
torpid shell
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oh yeah i see thank you

frosty shard
rapid orchid
#

Why do none of my random regions have highways

carmine delta
rapid orchid
#

Oh

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Ok thx

eternal rivet
#

what did you try to do? were you making a plugin or installed one?

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no, this is the right channel. You just have to wait for someone who understand what the error means

static portal
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the red color in the truck it's a bug??? please help me im beginer

mild jacinth
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@static portal that means that the graphic is going to be removed in upcoming updated

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And that the plugin using it will need to be updated

static portal
#

i eng is bad

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i dont know what you say

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sorry

mild jacinth
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Not a bug

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Plugin issue

static portal
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oh ok

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i dont download plugin

mild jacinth
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Then that's a truck that's going to be redone next update

static portal
#

ok

ashen dust
#

could someone help me on the highways? there is no traffic on them, no cars enter or leave, and this is on several maps, there are no roadblocks and yet no cars pass by (if my english is bad i apologize, i'm brazilian xd)

shadow dock
#

I've the same problem like last week.
I don't get diamonds for my daylie login.
Yesterday I earned at 6.31a.m.
Today I didn't get new diamonds.

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Day 5 should be available, but it's not 😦

modest spruce
#

Hi 👋
I faced problem with unlimited fast speed… didn’t work 🫠 what i can do to solve this issue

eternal rivet
modest spruce
mild jacinth
quick plaza
#

Hello, I just bought the game on Steam, and when I want to put the plugins section it says that I'm not connected

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there are connection problems within the game

mild jacinth
quick plaza
mild jacinth
#

64 bit

quick plaza
#

Ok

quick plaza
cyan hare
#

Xiaomi gallery filter

gloomy flame
#

Hello, I accidentally launched a disaster on my city, and it destroyed my entire city, can tell me if I can somehow run the previous version of saving the city? 🥲

eternal rivet
#

whats the save settings you have enabled?

gloomy flame
#

Been enabled auto load last town. Only that.

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When I played enough, I closed the tab with this game. And when I entered the city, this loaded.

vast wave
#

Que significa esto

frosty shard
vast wave
#

Telefono

vast wave
vast wave
fallen wave
clear sigil
leaden dune
#

How to get Diamond Codes anyways?

mild jacinth
#

@gloomy flame do you have accesss to the file manager?

mild jacinth
leaden dune
#

Oooooo oke

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Also I cant draw 3D Buildings in a Pixel Art App, i kinda kept struggling

#

Any recommendations for a app to make TheoTown Buildings?

mild jacinth
vast wave
clear sigil
vast wave
#

No sabía que se tenía que verificar ni sé cómo es eso

clear sigil
vast wave
clear sigil
vast wave
clear sigil
#

Has tenido que usar un correo para regístrate

vast wave
#

A ese gmail

clear sigil
#

también comprueba tu sección de spam

#

I know

vast wave
mild jacinth
#

@burnt shard Mate. Don't tell my mods how to do their jobs. he's clearly helping someone

flint jungle
#

So my city is dummy thicc and it barely works when I open it

clear sigil
#

Looks like your device is not able to handle the city's size

upper cypress
#

How do you load your city?

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That have been saved

clear sigil
mild jacinth
upper cypress
#

Maybe a region

clear sigil
upper cypress
#

Where?

bright lion
upper cypress
harsh marsh
#

These symbols keep showing up even though i have hospitals nearby with available space

harsh marsh
#

Oh aight thanks!

bright lion
#

np

bright lion
#

try building horizontal ones

keen snow
#

How do Ichange the tax rate?

wheat frigate
#

On iPhoneOS, there is a problem when I turn on the AirPods Pro connected. The sound becomes distorted after a while. It takes about a few minutes to hear it. If music from the player was playing, then it stops. Before it stops, it emits high frequency distortion and the feeling that the music has gone bad like chewed tape on a cassette recorder.

gusty kettle
arctic robin
#

Sup

#

If I'll update your game

#

Will my regions and installed plugins save?

#

Ping me if u answer

arctic robin
#

Thank u

#

So I can do not be afraid

agile tree
#

hey i have a question how can i have more tiles ?

wheat frigate
elfin hamlet
#

Are vanilla buses white and grey now, or it's some plugin?

tawdry oracle
#

How do I turn off uber mode?

burnt shard
#

you dont

frosty shard
distant valve
#

It would be nice if you could get diamonds back

#

after turning the uber mode off

burnt shard
#

1 time purchase only

gusty kettle
frosty shard
#

Well that's not how it works. Once you buy it it's forever since it's a OP feature

cyan hare
#

Stonks

magic turtle
#

How to transfer game data from phone to pc?

frosty shard
#

Ptag files

mild stumpBOT
# frosty shard Ptag files

TheoTown files are located under such directories:

▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

frosty shard
#

You can transfer only the maps

#

Or plugins

terse burrow
#

It seems trees don't grow back. Why is that?

burnt shard
#

because it just doesn't, you can place them yourself

terse burrow
#

ok

frosty shard
#

Yep

#

It's only for one city

#

No

#

Since it's a op feature no

#

No , bcz the feature makes happines 100% no fires , crimes etc... and that it's op. If it was on and off that would ruin the game and be something that players can abuse

#

Well you don't need them anymore whit this feature

#

Since you will not have fires , crimes , illness etc

#

Well uber it's mostly for the manual city builders

#

If you want to go surival mode then you don't buy it

cerulean root
#

What does it mean

burnt shard
cerulean root
#

thx

elfin hamlet
#

Soft crime, not robbery yet

tranquil raft
#

How do I log in if I forgot my username

burnt shard
#

thats a big problem

#

well uh, you cant

#

you need the name

blazing summit
#

Random characters are given instead of Russian names of cities

#

Please help

burnt shard
#

is this in online?

#

looks like it

#

if you dont own the city then the owner named it himself

#

if you own the region you can remove ownership

blazing summit
blazing summit
burnt shard
blazing summit
blazing summit
#

Help! When I go to any region in TheoTown, different symbols pop up instead of Russian cities

gusty kettle
#

Lmao what

burnt shard
#

i know lobby wouldn't mess this one up

gusty kettle
#

Everything is fine except the name lmao

vast hare
gusty kettle
#

Well that's weird then why that person's city names do not support cyrillic

vast hare
#

How is it called in actuality

gusty kettle
vast hare
#

since I am not searching for it by hand

blazing summit
gusty kettle
#

What did you write as the name of the city?

blazing summit
#

It's not my city

#

All russian names city broken

gusty kettle
#

Does the same thing happen to your cities?

gusty kettle
blazing summit
#

Only when entering the city itself (mine) everything is fine

#

And also foreign cities when you come in everything with names is fine

#

I will be the happiest if I fix it

gusty kettle
#

Can you visit the city, and send screenshot of what the city name says? Then do screenshot once again, but in region view of the city.

blazing summit
#

PC version

gusty kettle
vast hare
#

So it's client-side related, will be investigated

#

unless

#

it's the file header

blazing summit
#

Waiting for the fix of the problem

blazing summit
#

?

vast hare
#

It will be investigated

#

Only then can the fix be provided

blazing summit
vast hare
mild jacinth
#

@hasty nimbus in the plugin store there's a bulldozer

faint geyser
#

Guys, can I ask something, my forum account was banned, what should I do?

bright lion
#

contact admin

#

maybe

frosty shard
#

On the forum

earnest copper
#

Wtf is going on with my gems

#

-443

#

I firstly download the game and have this problem

blazing summit
earnest copper
#

So, what we need to do?)

#

What a hell is going with this game?

blazing summit
eternal rivet
blazing summit
eternal rivet
#

are you still cheating?

blazing summit
#

And by pc version so more bugs

eternal rivet
blazing summit
#

No

eternal rivet
#

okay

blazing summit
#

Pc version

#

Russian city names changes in incorrect numbers

eternal rivet
cyan hare
#

Epic ping fail

frosty shard
#

@blazing summit 1. Dont try to mass ping , it wont work
2. not here for that

frosty shard
#

I deleted it

blazing summit
#

Who i ping

frosty shard
#

you tried to ping the whole server

blazing summit
#

Im not trying ping everyone

mild jacinth
#

mate you did

frosty shard
#

dont play dumb , you did

mild jacinth
#

And for lying

#

Ppunish @blazing summit

mild stumpBOT
#
Case #3023

Vlad1mir#3442 has been warned: Trying to mass ping, a spam message; then lying about it

blazing summit
#

IM PING ONE MEMBER

#

its not ping all

mild jacinth
#

So in that case don't ping random users

blazing summit
#

Its fun ping

#

In shrek

mild jacinth
blazing summit
#

In rubbish bin 99% americans and 1% russians

mild jacinth
#

You gotta do the same thing everyone else does

faint geyser
mild jacinth
#

Why was it banned?

#

Any idea?

#

@faint geyser ^

faint geyser
#

Aight nvm, my account is normal again, thanks for your attention guys🙌

zealous silo
#

why are there constant health problems in homes if I have installed many hospitals???

spice dagger
#

do you have cemeteries

zealous silo
spice dagger
#

you guessed it, you need them too

zealous silo
#

Oh, thanks

floral maple
#

what does the spray mean??

mild jacinth
#

Crime @floral maple

floral maple
#

Ok thx

vernal obsidian
#

Does anyone know how to transfer my city files to another phone?

frosty shard
#

Ptag files

mild stumpBOT
# frosty shard Ptag files

TheoTown files are located under such directories:

▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

frosty shard
#

You can transfer only maps and plugins

vernal obsidian
#

Okay thanks

dusk maple
#

hi! I play the game on steam, but can i continue playing my region on my phone too? thanks in advance.

frosty shard
sonic frigate
#

i accidentally bought a whole plane which cost me ALL my money, can i sell it or something like that to get my money back? i really need help as i spent hours to get that and now im forced to take 5 loans

mild jacinth
#

How did you accidentally buy a plane though?

wide storm
wind merlin
#

Hi,i have a problem:i connected electric and water from other city to my new city(i'm sure that the city i connected from have enought electric and water)but after connected,every buildings seem still not have electric or water.how can i solve it?

spice dagger
#

you have to actually import the power/water in the neighbourhood commercial tab

wind merlin
spice dagger
#

click your city's name, switch to the neighbourhood commercial tab, select desired import/export values

wind merlin
#

Ok thanks bro

#

Ayo it's worked thanks alot

dusk maple
#

why there is no people?

frosty shard
#

Check the demands

burnt shard
#

res. and ind. absolutely plummeting

dusk maple
burnt shard
#

well you need to check their needs

#

like sports, park stuff like that

#

and services too

frosty shard
burnt shard
#

that too

frosty shard
#

you need to provide them everything they ask

#

if you do that , they might protest , riot or leave the city

dusk maple
#

thx a lot guys! 💗 😘

upbeat tundra
#

Why is this not building? Haha

#

Sorry im new

#

My gf and me are wondering whats wrong

mild jacinth
#

Ptag demands

mild jacinth
#

@upbeat tundra ^

upbeat tundra
#

Ohh thanks

burnt shard
#

i claimed day 4 yesterday, why is it back to day 3 again? i login everyday this is what always happens

cloud salmon
#

Guys. How to place harvesters very good

#

I see a big potential in it

#

But I had problem with that they stop in random moment

burnt shard
#

i cant figure out why my bus depot isnt working :(

mild jacinth
mild jacinth
burnt shard
wide storm
#

Would server-related support count as Theotown related, or is it strictly regarding game issues?

mild jacinth
#

I would say server report is fine

wide storm
#

Ah

#

Well

#

I have an old deactivated account on the server that I kinda wanted removed

#

And to be clear, it's not an alt, it is an account I have lost access to quite some time ago

mild jacinth
#

What's the account name

upbeat tundra
#

Hey,
Can i create Online Regions on my own?

mild jacinth
#

Ptag Online mode

mild stumpBOT
# mild jacinth Ptag Online mode

Since version 1.8.45, there's an online mode in TheoTown. You can access it by tapping a button 'Online Regions'. There you can play on free regions, or access the locked ones with a password. Also, you can upload your own region, by tapping a '≡' button in main menu. But remember, it will cost some diamonds or region coins.

wide storm
mild jacinth
#

Ppunish 877698505953652776

mild stumpBOT
#
Case #3043

Intern [GOC]#8926 was kicked for the following reason: Lost account

wide storm
#

Thank ya' kindly

mild jacinth
#

No problem

tender shard
#

What are the basic requirements for industrial buildings to upgrade?

clear sigil
burnt shard
#

Tips on improving traffic?

wide storm
willow tartan
#

Hello guys, i have the problem to install the Game on Steam.
Do you have any same problems and can help me?

#

i can post some screenshots, it seems to download, and then no install.

frosty shard
#

also idk what it says since its german

willow tartan
willow tartan
willow tartan
spice dagger
#

did you try restarting steam?

#

also disable your antivirus if you're using one

willow tartan
#

i try antivirus

#

i restarted steam

warped dragon
#

Guys, about the AoS plugin, it makes my sky brown. Is there any way to change that? Like to black or something?

mild jacinth
#

Within AoS? Not to my knowledge

warped dragon
#

Will try installing some other sky plugins to see if it changes

#

Oh nvm, i found the settings of the plugin

willow tartan
#

played some time now, its a fun game congrats,team

spice dagger
#

we're glad you like it

ashen dust
#

can anybody help me? my city after it gains 70k+ citizens starts to plummet VERY FAST in population, like, it goes from 70k to 60k in 30 seconds, does anyone know what it could be?

vast hare
wide storm
ocean charm
#

What does this mean?

mild jacinth
#

You need more trash collection

dense rivet
#

You need another garbage collector

#

Or to clean up the already existing one

ocean charm
#

Ok thanks I thought it was oil or something

mild jacinth
#

No problem

#

But out of curiosity where did you get oil from?

ocean charm
#

The black on the side of the can

#

And they’re industrial so idk

#

Now that I look at it it’s def trash

mild jacinth
#

Oh I see the filled in p looking shapes

ocean charm
#

@mild jacinth is there a channel I can download like a template for city plans? My towns always suck

mild jacinth
#

There's not

ocean charm
#

Eh I just want it to function and look god

#

Good

mild jacinth
bright lion
#

well

mild jacinth
#

Then the pins of showcase might be best for ya

bright lion
#

^

ocean charm
#

Ok

mild jacinth
#

If nothing else it may give you some direction

terse burrow
#

can I replace all my roads with DSA roads?

mild jacinth
#

You could

frosty bolt
#

how to make cities free on online region?

I uploaded one of my regions but now i have to spend diamonds to play on my old city. I uploaded it so i can play with my friends but unfortunately, said friends are broke af and they have only been playing for a few days so they don't have the required 60 diamonds. Please help lol

mild jacinth
#

They get diamonds for just playing each day

#

Shouldn't take too long at all

mild jacinth
frosty bolt
#

one

#

also i can't play on it now because i didn't know about the 60 diamonds

#

after i just spent 200 on the upload 💀

mild jacinth
#

Right one second

mild jacinth
frosty bolt
#

how tho

mild jacinth
#

Just accept my friend request

burnt shard
burnt shard
#

althought ive been playing for 7 days straight

#

and its not like I forgot to log in one day, I play this game for hours everyday

#

what could the issue be?

vast hare
#

do you save your game afterwards?

ocean charm
#

Does turning off traffic lights help traffic?

#

Ugh gridlock

burnt shard
#

Does anyone know why some of my buildings are lead colored?

clear sigil
#

Can you send a screenshot of what you mean?

burnt shard
neat knot
#

I think its cuz nobody works in the building

#

Or occupy it

burnt shard
#

Is there a reason or is it just a lack of inhabitants?

mild jacinth
#

You need to bulldoze them

cyan hare
#

So dark

burnt shard
#

😨

winter fossil
#

how can I switch my partition of storage?

#

AKA make theotown save in D: not C:

vast hare
#

I'm afraid that is not possible

winter fossil
#

if I knew how I'd dig into the source code tbh

vast hare
#

I mean

#

If you are able to change the result returned by "user.home"

#

Then you can change game storage path

#

Probably checks the USERPROFILE environment variable

winter fossil
#

which file would I have to change?

#

cause I'm defo doing it

vast hare
#

it's your environment variable, its not a file

#

you'd change it in launch options for the process

winter fossil
#

do you know how I could?

#

waity

#

acc

#

so yeah

#

launch options

past mason
#

hello, I use a translator, so it can translate incorrectly, in general, my brother deleted the game along with my world and after downloading the game, I thought that if I logged into my account, my world would be restored, but nothing happened 😦
thanks in advance for your reply!

mild jacinth
#

The only thing saved to the account is your downloaded plugins and diamonds

#

sorry about your loss

past mason
mild jacinth
#

How many diamonds did you have?

past mason
#

300-400

#

and why are you asking?

mild jacinth
#

Just trying to figure out your issue

#

Have you tried restoring your purchases?

past mason
#

No

past mason
mild jacinth
past mason
#

thanks, it helped

#

but still no plugins

#

sorry to burden you with my problems

wide storm
past mason
wide storm
mild jacinth
#

He did 🙂

#

Glad I could help!

past mason
sweet drift
#

@manic stag ayo

gusty kettle
#

ye he knows

sweet drift
#

yes

#

good

manic stag
#

yee

#

thanks for the heads up both

gusty kettle
#

coincidence

winter fossil
#

Xmx stuff not working

#

and there's no other way to keep it from aborting

#

while creating ”even bigger” worlds

#

POV: I learnt about 64-bit java.

#

Also how can I make sandbox available on an online region?

#

nevermind

#

figured it out

tired spindle
#

Why are my ports not working?

frosty shard
#

For ports you need industrial lv T

gusty kettle
burnt shard
#

Problem generating regions via console, I've been trying for like 2 days but whenever I try to generate a region via console as soon as I submit it (No errors) it just sits there and does nothing I've waited and waited every time but nothing, and If I click anything it comes up and error and the game stops, so idk how to fix this

mild jacinth
burnt shard
#

I'm trying to generate a size 16 region.

#

My pc is able to handle that.

mild jacinth
#

Trying downloading 64 bit java

burnt shard
#

The error it says is "OpenJDK Platform binary is not responding"

mild jacinth
#

Ptag java

mild jacinth
burnt shard
#

I accidentally changed the orientation of my city map, how do I change it again?

bright lion
burnt shard
#

it was so simple lol

#

Thanks

burnt shard
#

@vast hare it keeps resetting while i play everyday and claim my rewards, it didn't show up today again and its reset. I would have claimed 500 diamonds in total if it didnt reset. Is there anything wrong I'm doing or is it just a bug? because I login everyday and play for hours.

#

oh god, he pinged the lord

cyan hare
vast hare
burnt shard
gusty kettle
#

Nah you can

#

Since you were talking to him before regarding one issue

frosty shard
#

For your situation there is no problem, since you were already talking whit him and it's a problem that can be solved by the devs

gusty kettle
#

^

frosty shard
#

I was writing a longer text.... you a smaller text...

stiff tinsel
#

if i create an 'even bigger' map on pc and merge the 4 quarters together, will i still be able to play the city over my phone?

simple widget
#

i've built two freight rail stations and linked them, but the usage is 0%, how do i increase the usage

eternal rivet
stiff tinsel
frosty shard
simple widget
#

i see

#

thanks

#

i thought it would minimize truck traffic in inustrial areas lol

burnt shard
#

Does anyone know which buildings have that, or if they are objects or some plugin?

burnt shard
#

part of the building

#

where?

#

I can't find them

burnt shard
#

if you want pics i can show you

#

I already found it

#

thank you

#

np

somber temple
#

is there a way i can copy stuff then paste it

mild jacinth
#

In game? No

somber temple
#

ok

somber temple
mild jacinth
#

It could be useful, but I don't think it's necessary

burnt shard
#

i was able to claim day 6 reward for the first time but its reset again :') is it because im using beta?

mild jacinth
#

@vast hare aren't you looking into this issue?

burnt shard
#

my app timer for the last week

vast hare
burnt shard
vast hare
#

not neccesarily

#

You will either need to back them up

#

Or just hope google provides you with an option to keep data

burnt shard
vast hare
#

that's always a good idea

burnt shard
#

okay gotcha thank you

teal temple
#

So if playing on PC do we need to pick low Resolution? If I don't the text is super tiny and missing parts of it as in pixel wise not fitting right? 1080P Res

mild jacinth
#

Whenever you response care to @ me? So I can get back swiftly

teal temple
#

@mild jacinth Normal

#

vs low

#

if this is common for most PC players might recommend setting default to low as I tried to play a couple times trying other settings never thinking of trying this one till now hehe. Like years I had given up derp on my part lol

mild jacinth
#

I play PC myself, and haven't had that issue, but it is odd that it cuts things up

#

Also is your monitor square?

#

or did you just screen grab that settings page lol

teal temple
#

Nope it's 1920x1080 the standard 1080P style. I just did a screen grab lol

mild jacinth
#

And I from what I remember really low makes it even bigger right?

teal temple
#

yup

mild jacinth
#

The only time I've had similar issue was with the old simcity games

#

Never TT though

teal temple
#

odd, yeah happen to me on diff pc's and even versions of windows hehe.

#

I guess it's just a me thing.

mild jacinth
#

I'll keep an eye out for others with that issue, if it seems super common I have it passed to the devs

wide storm
#

I'm not quite sure this is the correct channel or not, and it's not quite a question, more or less a heads up

mild jacinth
#

what is it?

wide storm
#

So since I had submitted mod apps, about a week or two ago, my discord tag may have been changed slightly, I'm not sure if it was or not because I cannot check the submitted form myself, I just wanted to let someone know of this occurrence

#

I'm pretty sure it was 6256, which is my current tag, but I can't say for sure, so just a little heads up in case you can't find the right tag

mild jacinth
#

I never saw an app come through

wide storm
#

That's odd

#

I submitted one but I suppose it didn't go through completely

#

I'll try again then..

mild jacinth
#

ya no apps on my end

wide storm
#

Well..

#

I apologize for the possible waste of time

mild jacinth
#

I don't mind looking

#

Sorry for your wasted time

wide storm
#

All good

I'll just fill it out again, it's no problem

#

Oh, I do have a question

mild jacinth
wide storm
#

I wanted to know if you could pull up a punishment of mine, should be the only one

mild jacinth
#

Yep in #bot-commands

wide storm
#

Thanks

#

Finally finished them, I do hope they were actually submitted this time

#

Thanks for all the help, Evan!

mild jacinth
#

No problem

cyan hare
#

was it possible to make pixels protrude from the baseplates without them not appearing?

#

i mean a long time ago chipr's yachts had the bow not in the baseplate and they weren't clipped, since a game update you couldn't see the bow anymore because it was out of the baseplate, same for a lot of plugins, so Chipr put their boats in 3×3, and other creators didn't do anything for various reasons and their plugins are cut

spice dagger
#

there's nothing you can do other than changing the size or moving the textures

cyan hare
#

oooh

burnt shard
burnt shard
eternal rivet
#

RAM specifically

burnt shard
#

i have 6gb ram though

eternal rivet
burnt shard
eternal rivet
#

oh wait yeahh map pictures dont work that well with big maps. Even my phone lags while doing that on a large one

wide storm
#

Oh and before I forget, @mild jacinth (apologies for the ping)

The form was sent this time, yes? If not, I'll manually answer the questions via DMs, if that's an allowed option

quick plaza
#

It won't let me in the game

wide storm
#

Actually that's a dumb question, that's the steam page lmao

mild jacinth
mild jacinth
#

Getting 64 bit

#

and also make sure that your antivirus didn't block any of the game files

mild jacinth
quick plaza
#

Oka

mild jacinth
#

That's pinned

#

should be the new one

wide storm
quick plaza
#

Ok

wide storm
mild jacinth
#
wide storm
#

So I submitted an old app

Twice

mild jacinth
#

Use that one

wide storm
#

Thanks man

mild jacinth
#

And it would appear so

#

Sorry for the mix up

wide storm
#

All good

#

Ok, this time it should work

mild jacinth
#

Got it!

wide storm
#

Thanks for the help Evan!

mild jacinth
#

No problem

burnt shard
#

i purchased 2x 550 diamonds but I only received 550 diamonds in-game. I now just realized I was charged for 2 but got only one, its been hours since I purchased it. Should I just ask Google for refund? What am I supposed to do in this situation

#

this is the screenshot I took right after purchasing 550 diamonds, but I was charged for 2

mild jacinth
rough crane
#

If I buy unlimited tunnel, it will be linked to my account, right? I mean, will it work on any device with my theotown and Google account?

vast hare
#

It should be linked to your Google account on which you make an in-app purchase using real money.

soft glade
#

I downloaded theotown on new laptop and i can't login into my acc, it says connection error

soft glade
#

Okay

lavish narwhal
#

I have moved my account to a new phone but i still dont have the plugin and map yet what should i do

frosty shard
#

Just move them from files

#

Ptag file

mild stumpBOT
# frosty shard Ptag file

TheoTown files are located under such directories:

▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.

Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.

You can find your plugin, music, region and city files there as well as logs for debugging purposes.

lavish narwhal
#

Ok now i need to send my redeem code to send my diamond can you tell me how to do it?

burnt shard
#

How do i create a private city in online

frosty shard
#

Ptag online

mild stumpBOT
# frosty shard Ptag online

Since version 1.8.45, there's an online mode in TheoTown. You can access it by tapping a button 'Online Regions'. There you can play on free regions, or access the locked ones with a password. Also, you can upload your own region, by tapping a '≡' button in main menu. But remember, it will cost some diamonds or region coins.

mild jacinth
warm sierra
#

Hi guys, I have a question (I'm a new player) how do I get supplies for the rockets?

wide storm
#

Ptag supplies

mild stumpBOT
wide storm
#

That should be all you need to know

fallow igloo
#

@wide storm already done int