#old-support
1 messages · Page 5 of 1
Why TheoTown always delete the .mpf file plugin that I want to put into the managed plugins file?
Didn’t happen back then
Nvm
Why don’t specifically these industrial buildings have any workers?
They are abandoned
I think there is no request.
You need to build more T houses to fill this buildings with workers
Today I didn't get any diamonds too.
Yesterday I didn't get diamonds. What is my mistake? 😦
You have to get into your city and click on the gift box
hey everyone so i need help because im so confused
i downloaded the railroad expansion pack by themax
but whenever i try to make an elevated railway thing
the trains don't spawn
even if I have the platform and the depot and everything
am I doing smth wrong or do the trains really don't spawn when its elevated
@jaunty narwhal that pack is abit hard to get trains to spawn
I suggest you just keep messing with it
Anyone know how to create a region online?
Ptag online
Since version 1.8.45, there's an online mode in TheoTown. You can access it by tapping a button 'Online Regions'. There you can play on free regions, or access the locked ones with a password. Also, you can upload your own region, by tapping a '≡' button in main menu. But remember, it will cost some diamonds or region coins.
Yes, I did. But I just can watch a video. Maybe it works tomorrow
Where can I submit my music for adding it into the game?
You can preview it
Its just only one track.
I'm not sure they'll add it, but if you really want to try, you can find and DM lobby on forum
If you just want to hear it in your game, there's a way to add custom soundtracks but I don't remember it
@dreamy rover
Thanks
Regards,
A thankful Indian Guy
How can I share a plugin whit store?
What you mean?
To upload a plugin you need to do it on the forum
How can I upload the plugin I made to the game store?
I was wondering the same thing..
go to the single cities tab
I spent 42 million T on it
'single cities' in main region view
you're welcome
What are the stones for?
How
experiment around
pretty sure the ceo tells you how to do stuff on the moon
you can place drills on top of those
The excavator wasted money and did not in fact drill it
Will spaceport make money?
I'd better wait for someone who's more into the dsa related stuff
why don't they build?
Ptag demands
🫂👍🏻
hello,i have a question.I've saved the data of my city before delete this game,but now I open my game ,I can't find my data of the moon map,why?
so I couldn't built Fusion power plant again.
this
@solemn bough to find the moon base, try looking for whatever this is
it had been here,but now it missed
Well, if you deleted the original city then I suppose the moon base goes with it
yes,maybe
Is there any plugin that uses water textures, so we can place it on slopes?
I would advise to not use darker water plugin by Kingtut to connect ground and water
Amazing, exactly what i was looking for 😁 thankyou
JAVA issue!
yee! Game wont start, says to update the driver and asks support of OpenGl 2.1 etc.. I am on IntelHD2000 and I heard about a fix: installing older versions of java (https://forum.theotown.com/viewtopic.php?t=11148) Tried that, didn't work, downloaded previous ones 241, 231, till 221.. Did anyone else (2000user) ever encounter the same problem, if so, what do I need to do if there is any solution?
Enlighten me with your wisdom
btw, I tried increasing "memory" in the settings to 1024, hasn't done much
The cpu technically runs OpenGl 3.1 so😂 I am surely getting trolled
jk
I run Cities Sklyines (barely but can) and make renders in Blender, why TheoTown?
idk
help pls
(I hope the answer is not getting a new pc💀 )
come on, it can't be, right?😔
well, try other version then
because it seems that a lot of people with old iIntel Integrated GPUs are having this issue
@proud oar did you try running the game as admin?
did
I will, it just scares me the idea of not having a clue whether it has an end
yeah, neither do we
Like, when does it make sense to stop?
probably it's just Java messing things up
feels like this lol
There must be a technical explanation, because If I am going to experiment I wish I had a base on some sort of logic or understanding
otherwise it's kinda random
Just in dispair I am going back to Java 8 (literally .0) damn this is truly fun
Do you have Minecraft and does that run? You might be experiencing this issue
yes, pc doesn't support versions above 16.5 so, let me check that out
Strange that I am still fully ok for the minimum requirements
Shouldn't there be a log file or sort somewhere? usually
there is, in the TT folder
Ptag files
TheoTown files are located under such directories:
▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.
Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
oh, ok
log.txt file :>
yeah: "The driver does not appear to support OpenGL" .. I already knew before
At least it only "appears"
pog
YOOOOOOOOOOO
I did it!
hahah
🥳
How you may ask?
For Intel 2000hd users⚠️ Remove any java on your pc (handy tool: https://www.java.com/it/download/uninstalltool.jsp), then install 8u51 (I don't know if only this one in particular works, probably not) from here:
https://www.oracle.com/java/technologies/javase/javase8-archive-downloads.html (scroll down till you find it - Java SE Runtime Environment ! not Server or Development Kit)
(needed an account)
after, add the first file from this link in the "bin" folder ( C:\Program Files\Java\jre1.8.0_51 ) done this - restart pc
Download opengl32.dll free! Fix DLL missing error. Solve it yourself or get help using DLL‑files.com Client to fix DLL error automatically.
My solution⬆️
😭 that was a ride man
I didn't follow too much this channel but if there was anyone left behind before me in the same situation, go tell them a possible solution (it worked with me I can't guaranty 100% it will work with others too) maybe we can make their day better
It's so sketchy, managed to break it again lmao
install 64 bit java
Ptag java
@proud oar I might've missed your earlier messages, but just in case, have you verified game files in steam? And as bunny said, have you tried installing 64 bit java?
guys, I'll update you when something works out
OOOK, it's back, same way of before, there was a ghost version not uninstalled correctly, that's it
I tried to do the same with the latest java, older version runs, newer doesn't, that's what I learned.
The only thing is that it stays offline (so no plugin store), but I think after all I can support that, at least I got the game to test plugins, which is good I would say
confirm.
Well, it's a good ending (tired af)
I tested the version just above (u60) didn't work
So whoever goes with this compromise is stuck in 2014 but maybe it's worth it if you care enough
Actually
It's not optimal, at all. Steam has problems to connect (so the game) it's like something doesn't match with internet (which makes sense) therefore there isn't really an appealing solution/option so I'll go back to what I had before and forget about it, to the day I will eventually own a different device
Therefore.. *I don't recommend the "fix"
or..
wait
I wont cancel the message but I take my words back🙃 It's fine
I quit, bye
Hello ,
I got a wills tower from the store ( landmark section) and after that I download a plugin and I restart the game , when i start to play theotown , I didn't saw any wills tower and my gem was 45 ....
Got 2 questions: how to prevent that the game use the default houses (I want to create US City and I have some "Plug-ins" for that and the defaults don't match) and I added own music to the game so why some are low Quality and some are normal Quality (all from YT and anything is the same, except the songs)
You can manually place buildings instead of placing zones
Also, check the music quality you downloaded by playing it in an music player
I believe the one in the store is a commercial building, not a landmark
look at this
I got it from here
When trying to reach the store the game sends me offline.. exactly, for some "security" (idk) issues, right? Older java = bugs/unpatched. So that probably wont ever have a trick
You need to pay that amount of diamonds every time you want to build it
I know that I have to pay diamonds, but I say that after installing the plugin and restarting the game, I noticed that the diamonds I spent were gone, but there was no landmark.
I'm not understanding what you want to say? So you downloaded the willis tower plugin?
Same Quality just not in that game
The game doesn't compress the audio files, so not sure what the issue is
No, I'm saying that when I bought the landmark from within the game and placed it in the city, I installed the plugin with the remaining diamonds, but after restarting the game, I realized that the landmark I bought was not there.
Oh, that probably because you didn't save the city
I wish I had saved the game
Can you send the audio files so i can check and the respective video
If I didn't save, why I dont have my diamonds?
Well, because you spent them
The game will remove that ammount of diamonds anyway, no matter if you later decide to quit the city without saving
I didn't save, so there is no landmark, I didn't save, but my jams have been paid
The included certificates in java certificate store are expired and henceforth unable to establish a secure (HTTPS) connection to game backend. That is usually solved by updating Java, that's what that message means.
Hi! I have a question about the game (sorry, if it's the wrong channel).
Do trains (without plug-ins) actually carry passengers and freight in order to reduce street traffig? Or are they for decoration only?
If they are functional, do I have to take attention to something specific to get them to work?
simple enough
As I know, yes. Trains impact your game. They are functional.
trains are only decorational for now. They will be updated in the transport update so that it carries passengers
I thought they carried passengers 😦
I dont think they do
Strange, in the game appears a map for the areas the train station covers, or am I getting crazy?
Definately would be nice to be able to build a rail from the industrial district to a cluster of shops, instead of trucks making traffic absolute hell
Right now the only use of trains and other transit is to increase happiness
And decoration ofc
it shows influence but doesnt carry people, try pressing on a train
What if there were industrial trains like carrying coal and etc? Interesting.
@eternal rivet okay.
maybe not coal specifically unless complex industry covers it (and I find out how to get it on my phone)
Maybe ™️
but goods in general I assume when update comes out
We'll have to see what that Transport update brings us
If transit update doesn't transport goods I'll be very disappointed
Well to my understanding there's quite abit planned
I'll be satisfied myself with just transit that actually replaces cars and trucks and you can set up routes with to ease traffic
Is it seem a road just for bus? If "yes" really looks good and efficient.
That doesn't make sense
Explaning: a road for truck (comercial - industrial ) would make traffic less heavy and making easy the cars' route.
Hi, my city's population has halted growing no matter how much I improve happiness it continues to be stagnated. How do I fix this issue?
How's demand?
Can you send a screenshot
Is there empty zoning?
...thank you....
i'm playing with friend (online and next to each other) so how can i import/export electric or water something
You can't in online mode
Can I make a europe map on mobile or no?
Ptag heightmaps
You want to make a region that resembles a real place? Use heightmaps!
- Go to https://tangrams.github.io/heightmapper/ and find your wanted location.
- Make sure that the colors are right. Black will become water and white will be hills.
- Take a screenshot and change the name (example.jpg).
- Put the image in your TheoTown folder, not in the subfolders.
- Go to the region generator and and type in the image name (example.jpg).
- Enjoy your new custom region!
@flint jungle ^
I cant access the folder, I’m on iOS
Whenever your in the region view you can open it
(The gear icon)
Sorry, needs to be specific xD
Dang
That's news to me though...
Check #seeds-n-maps maybe one of the pinned messages there has a good seed that might work
Hey umm, the games not loading
I’m trying to load into my online region and it’s not loading
Im confused help me pls
I have the M2 macbook so does that mean id not be affected?? Or what?? Pls help before i make my purchase
@flint jungle restart your phone
@daring phoenix ye standby let me find our command
Ptag M1 chips
Game depends on steamworks4j project, which does not yet provide native M1 libraries. However, it is possible to run the game under Rosseta compatibility layer.
This one?
Is this the answer to my question?
Yeah
Oh
If your Mac can do that then you can
So it’s possible on m2 macs then??
Yeah
Or assuming Apple didn't do something Apple(ish) and make it so that doesn't work
Not off the top of my head no
There are 1000s but I assume it has to do something with stadiums
Are the plugins the same on mobile and desktop??
There are some that are platform limited, but none that are amazing
So you won't be missing anything
Either way
Oh sweet
I will say there's no IAPs on steam, meaning you don't have to worry about diamonds like you do on mobile
Of course in theory you can move progress from mobile to Mac, but I'm more versed in Windows
Man i just wish placing the buildings manually was a bit easier💀 lol
Don't we all
It’s definitely putting me off😭 like legit the only reason why i cant be bothered playing the game lol
I assume you might have done this already but turning on Debug and Experimental might make life abit easier, since I think it gives you a few more options
Some of the things it does might help
No promises though
I've had some of the settings on so long I forget what the standard game looks like at times
Wait where is it under?
Give me a minute and I'll check
Found it lol
Ah good
I was about to say it'll be a long minute with all the plugins
I will say the UI and stuff is made with phones in mind, but I mean the computer versions are much faster
So I stick to that when I play
Rather than the 10 minute phone loading time
Lmfao
Aughhh what a letdown. Why are they so ridiculously massive😭💀
Like legit the buildings are overly huge for no reason lol
If the map is small, the building appears larger
Ohh ok yeah make sense
Because that's how uh... physics and, Point of view
And if anything, given the scale factor we use for plugins I'd say it's undersized xD
Yeah
True though, some plug-ins I've seen are nearly double the height of that building
Yeah, which I mean, it's likely scaled down to save some plugin space
Not to mention it's an ild building all things considered
And some just go over-the-top, starts to lag when too many get placed 
Yeah... That's Always a fun time
Indeed
Just a Theotown Slide show presentation
Get that alot less on PC but every now and then it happens, and I say a small prayer for the mobile users
Me: A mobile user :3
And surprisingly I don't get lag, until I build a huge city that uses too many plug-ins
Well I suppose I need to get some sleep... Good night to all my American friends, Good morning to the Europeans, and good Evening to our Asian community
Goodnight Evan, sweet dreams, and a safe passage through the night
Thank ya kindly sir
Anytime 
PC is payed for on steam, so I believe there's no ads
And would I have to restart the game after subscribing to the plugins?
I'm not sure, I'm not a PC user
Yes
Is there a limit for many plug ins i can use?
The limit it's set on how much your device can handle
So it depends on the ram??
You can have 300 plugins or 1k plugins
If your device can handle it you can download as many you want
So how many plug ins do u reckon i can use with 6gb ram?
Damn 1k plugins💀💀 thats 1k ads lmfao
Well I am on the PC version and have like 1,3k
Great, do u manually put the buildings down?
Yea
The PC version, for sure
Is it efficient and any better?
Well it's premium , you have everything unlocked
No diamonds
Bigger maps that you can create , bigger regions
No...
If they have a rotation frame
Is it possible to let this whole bar stay on whilst placing the buildings down?
Its legit so annoying that id have to go back to the hammer icon thing.
Okay i just purchased the game on steam💀i better not effing regret it lmfao
Tab doesnt work for me…
then see what is it bound to in the settings
Idk what its called💀
???
(He's new kulche btw)
yes I see
That option doesn’t exist.. I cant find it
Which one is it? Lol
open build tool
Thats the eye icon tho
Yeah
Im tryna find that
But idk where tf is it lmfao💀💀
you can assign a key multiple functions
i told you the name of the setting
But i dont have “enter” on my keyboard smh
@burnt shard you're not helping
Idk💀 apparently its called “return” on mine lol
that's the same thing
Yeah but it doesnt work.. whenevsr i click the enter/return button. It does nothing
did you read what I said
'tool building build' is the 'place building' hotkey
you're searching for 'open build tool' which is bound to b in your case
Yeah
they need to have rotation frames, which most dont. You can see if building have rotation frames when youre placing at the top right corner
oh yeah i see thank you
Check the pins at #plugin-discussion
Why do none of my random regions have highways
highways don't generate on custom regions
what did you try to do? were you making a plugin or installed one?
no, this is the right channel. You just have to wait for someone who understand what the error means
the red color in the truck it's a bug??? please help me im beginer
@static portal that means that the graphic is going to be removed in upcoming updated
And that the plugin using it will need to be updated
Then that's a truck that's going to be redone next update
ok
could someone help me on the highways? there is no traffic on them, no cars enter or leave, and this is on several maps, there are no roadblocks and yet no cars pass by (if my english is bad i apologize, i'm brazilian xd)
I've the same problem like last week.
I don't get diamonds for my daylie login.
Yesterday I earned at 6.31a.m.
Today I didn't get new diamonds.
Day 5 should be available, but it's not 😦
Hi 👋
I faced problem with unlimited fast speed… didn’t work 🫠 what i can do to solve this issue
@vast hare this is your domain
Contact us at info@theotown.com and explain the issue
Likely your time isnr up yet. Try again in a few hours
Sure.. thanks
The AI picks the fastest route so the AI likely have a faster way to get there
thanks!
Hello, I just bought the game on Steam, and when I want to put the plugins section it says that I'm not connected
there are connection problems within the game
Ptag java
should i download all or someone in particular
64 bit
Ok
thanksssss
Xiaomi gallery filter
Hello, I accidentally launched a disaster on my city, and it destroyed my entire city, can tell me if I can somehow run the previous version of saving the city? 🥲
whats the save settings you have enabled?
Been enabled auto load last town. Only that.
When I played enough, I closed the tab with this game. And when I entered the city, this loaded.
It's on PC oe mobile?
Mobile
its can somehow back?
Por qué no puedo entrar ?
you already registered?
Did you verify your account?
How to get Diamond Codes anyways?
@gloomy flame do you have accesss to the file manager?
Making plugins
Oooooo oke
Also I cant draw 3D Buildings in a Pixel Art App, i kinda kept struggling
Any recommendations for a app to make TheoTown Buildings?
Pins of #plugin-discussion please
Si ya estoy registrado en el foro
Pero has verificado tu cuenta?
Como
Es eso ?
No sabía que se tenía que verificar ni sé cómo es eso
mire tu correo para verificar tu cuenta
Como ago eso
Vete a tu correo y busca por un correo de TheoTown que te dira algo de verificar tu cuenta
Pero no tengo un correo con ella solo tengo el usuario y la contraseña
Has tenido que usar un correo para regístrate
E cambiado la dirección de Gmail en el foro y ya le di enviar que ago aora para verificar no me a llegado nada
A ese gmail
El correo puede tardar algunas horas
también comprueba tu sección de spam
I know
Ok por si acaso te menciono en lenjuge bar por si no me falta algo ok
@burnt shard Mate. Don't tell my mods how to do their jobs. he's clearly helping someone
Yeah
So my city is dummy thicc and it barely works when I open it
Looks like your device is not able to handle the city's size
A single city or one that is in a region?
Turn on debug and experimental and get back to me
On the main map
Maybe a region
Then click on one of the plots
click on the unlocked plot
These symbols keep showing up even though i have hospitals nearby with available space
build cemeteries
Oh aight thanks!
np
I'd use one way roads in industrial areas
try building horizontal ones
How do Ichange the tax rate?
On iPhoneOS, there is a problem when I turn on the AirPods Pro connected. The sound becomes distorted after a while. It takes about a few minutes to hear it. If music from the player was playing, then it stops. Before it stops, it emits high frequency distortion and the feeling that the music has gone bad like chewed tape on a cassette recorder.
How to Set Up TheoTown Tax
#Theotown
#Tax
That isn't TheoTown's issue I am pretty sure
Sup
If I'll update your game
Will my regions and installed plugins save?
Ping me if u answer
yes
hey i have a question how can i have more tiles ?
But only in this game problem like that..
Are vanilla buses white and grey now, or it's some plugin?
How do I turn off uber mode?
you dont
You can't
1 time purchase only
First, #suggestions, second, no
Well that's not how it works. Once you buy it it's forever since it's a OP feature
Stonks
How to transfer game data from phone to pc?
Ptag files
TheoTown files are located under such directories:
▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.
Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
It seems trees don't grow back. Why is that?
because it just doesn't, you can place them yourself
ok
Yep
It's only for one city
No
Since it's a op feature no
No , bcz the feature makes happines 100% no fires , crimes etc... and that it's op. If it was on and off that would ruin the game and be something that players can abuse
Well you don't need them anymore whit this feature
Since you will not have fires , crimes , illness etc
Well uber it's mostly for the manual city builders
If you want to go surival mode then you don't buy it
What does it mean
crime has happened, put a police station near the building
thx
Soft crime, not robbery yet
How do I log in if I forgot my username
is this in online?
looks like it
if you dont own the city then the owner named it himself
if you own the region you can remove ownership
yea
The PC version is bad but the mobile version is fine
what do you mean??
That everything is fine with the Russian translation in the mobile version
Help! When I go to any region in TheoTown, different symbols pop up instead of Russian cities
Lmao what
i know lobby wouldn't mess this one up
@vast hare do city names support cyrillic
Everything is fine except the name lmao
they should, unless it's wrong encoding
Well that's weird then why that person's city names do not support cyrillic
How is it called in actuality
@blazing summit ^
since I am not searching for it by hand
?
What did you write as the name of the city?
Does the same thing happen to your cities?
Ah.
Of this type, yes, but the name disappears
Only when entering the city itself (mine) everything is fine
And also foreign cities when you come in everything with names is fine
I will be the happiest if I fix it
Can you visit the city, and send screenshot of what the city name says? Then do screenshot once again, but in region view of the city.
@vast hare as seen up
(and sorry if I'm disturbing you)
Waiting for the fix of the problem
How long will it take?

@hasty nimbus in the plugin store there's a bulldozer
Guys, can I ask something, my forum account was banned, what should I do?
Contact the board administrator
On the forum
Wtf is going on with my gems
-443
I firstly download the game and have this problem
I have +-223083
No cheating my friend, no cheating.
its actually not cheating i believe, just a bug, im trying to find the support mail address
I cheated before. I also had +-223083
are you still cheating?
And by pc version so more bugs
hold on, are you still using the cheats?
okay
Contact info@theotown.com
Epic ping fail
@blazing summit 1. Dont try to mass ping , it wont work
2. not here for that
Where im ping
I deleted it
Who i ping
you tried to ping the whole server
It's false
Im not trying ping everyone
mate you did
dont play dumb , you did
Vlad1mir#3442 has been warned: Trying to mass ping, a spam message; then lying about it
So in that case don't ping random users
if you want to post memes, use #rubbish-bin please
In rubbish bin 99% americans and 1% russians
You gotta do the same thing everyone else does
Where I can get that contact
Aight nvm, my account is normal again, thanks for your attention guys🙌
why are there constant health problems in homes if I have installed many hospitals???
do you have cemeteries
no
you guessed it, you need them too
Oh, thanks
what does the spray mean??
Crime @floral maple
Ok thx
Does anyone know how to transfer my city files to another phone?
Ptag files
TheoTown files are located under such directories:
▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.
Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
You can transfer only maps and plugins
Okay thanks
hi! I play the game on steam, but can i continue playing my region on my phone too? thanks in advance.
if its made on the online mode , yes
i accidentally bought a whole plane which cost me ALL my money, can i sell it or something like that to get my money back? i really need help as i spent hours to get that and now im forced to take 5 loans
Unfortunately not
How did you accidentally buy a plane though?
Yeah that's a bit bewildering
How do you accidentally buy a Boeing 747?
Hi,i have a problem:i connected electric and water from other city to my new city(i'm sure that the city i connected from have enought electric and water)but after connected,every buildings seem still not have electric or water.how can i solve it?
you have to actually import the power/water in the neighbourhood commercial tab
Bro i dont really understand(maybe because my english is broken),so can you please tell me again:v
click your city's name, switch to the neighbourhood commercial tab, select desired import/export values
why there is no people?
Check the demands
res. and ind. absolutely plummeting
ok, I was late for it, now I lost most of my residents, how can I get them back?
well you need to check their needs
like sports, park stuff like that
and services too
first fill their demand , and then make sure the happiness is high
that too
you need to provide them everything they ask
if you do that , they might protest , riot or leave the city
thx a lot guys! 💗 😘
Why is this not building? Haha
Sorry im new
My gf and me are wondering whats wrong
Ptag demands
@upbeat tundra ^
Ohh thanks
i claimed day 4 yesterday, why is it back to day 3 again? i login everyday this is what always happens
Guys. How to place harvesters very good
I see a big potential in it
But I had problem with that they stop in random moment
i cant figure out why my bus depot isnt working :(
You have to make a route for it to gain tickets
From what I remember they only go so far
ohh tysm i thought it did it automatically
Would server-related support count as Theotown related, or is it strictly regarding game issues?
I would say server report is fine
Ah
Well
I have an old deactivated account on the server that I kinda wanted removed
And to be clear, it's not an alt, it is an account I have lost access to quite some time ago
What's the account name
Hey,
Can i create Online Regions on my own?
Ptag Online mode
Since version 1.8.45, there's an online mode in TheoTown. You can access it by tapping a button 'Online Regions'. There you can play on free regions, or access the locked ones with a password. Also, you can upload your own region, by tapping a '≡' button in main menu. But remember, it will cost some diamonds or region coins.
It's @azure yarrow
Ppunish 877698505953652776
Intern [GOC]#8926 was kicked for the following reason: Lost account
Thank ya' kindly
No problem
What are the basic requirements for industrial buildings to upgrade?
Mainly Fire, police and i think parks too
Tips on improving traffic?
I do believe this is a better question for the people of #town-square
Hello guys, i have the problem to install the Game on Steam.
Do you have any same problems and can help me?
i can post some screenshots, it seems to download, and then no install.
its harddisk error, but i can install and play any other games now
at this point it always stops
Guys, about the AoS plugin, it makes my sky brown. Is there any way to change that? Like to black or something?
Within AoS? Not to my knowledge
Will try installing some other sky plugins to see if it changes
Oh nvm, i found the settings of the plugin
it was the antivirus
played some time now, its a fun game congrats,team
we're glad you like it
can anybody help me? my city after it gains 70k+ citizens starts to plummet VERY FAST in population, like, it goes from 70k to 60k in 30 seconds, does anyone know what it could be?
can you describe your actions in detail, I am trying to investigate it.
What do you do after claiming the diamonds? What time do you try to claim them?
What does this mean?
You need more trash collection
Ok thanks I thought it was oil or something
The black on the side of the can
And they’re industrial so idk
Now that I look at it it’s def trash
Oh I see the filled in p looking shapes
@mild jacinth is there a channel I can download like a template for city plans? My towns always suck
There's not
If you are looking to build realistic I suggest looking at #featured-cities
And the pins of #city-showcase for some simpler stuff
well
Then the pins of showcase might be best for ya
^
Ok
If nothing else it may give you some direction
can I replace all my roads with DSA roads?
You could
how to make cities free on online region?
I uploaded one of my regions but now i have to spend diamonds to play on my old city. I uploaded it so i can play with my friends but unfortunately, said friends are broke af and they have only been playing for a few days so they don't have the required 60 diamonds. Please help lol
Or better yet how many of friends are there?
one
also i can't play on it now because i didn't know about the 60 diamonds
after i just spent 200 on the upload 💀
Right one second
Care to open your DMs?
how tho
Just accept my friend request
i claim my diamonds everyday at 1PM-2PM. Today, those free diamonds didn't show up at all, I'm gonna go back to day 1 all over again
@vast hare the free diamonds now appeared and it reset im back to day 1 again
althought ive been playing for 7 days straight
and its not like I forgot to log in one day, I play this game for hours everyday
what could the issue be?
do you save your game afterwards?
what do you mean?
Does anyone know why some of my buildings are lead colored?
Can you send a screenshot of what you mean?
So dark
😨
I'm afraid that is not possible
if I knew how I'd dig into the source code tbh
I mean
This Java tutorial describes exceptions, basic input/output, concurrency, regular expressions, and the platform environment
If you are able to change the result returned by "user.home"
Then you can change game storage path
Probably checks the USERPROFILE environment variable
it's your environment variable, its not a file
you'd change it in launch options for the process
hello, I use a translator, so it can translate incorrectly, in general, my brother deleted the game along with my world and after downloading the game, I thought that if I logged into my account, my world would be restored, but nothing happened 😦
thanks in advance for your reply!
The only thing saved to the account is your downloaded plugins and diamonds
sorry about your loss
thanks, but there are no diamonds and plugins 😦
How many diamonds did you have?
No
Thank you
Try this then and let me know what happens
Okay
thanks, it helped
but still no plugins
sorry to burden you with my problems
Sadly, those need to be reinstalled, so if you had a large quantity of plug-ins, well, have fun I suppose
okay, build the city in principle a bit, so I'll start from scratch, good luck and thanks for the help!
No problem man, Evan did all the work though, so id be thanking @mild jacinth (sorry for the ping)
:))
@manic stag ayo
coincidence
Xmx stuff not working
and there's no other way to keep it from aborting
while creating ”even bigger” worlds
POV: I learnt about 64-bit java.
Also how can I make sandbox available on an online region?
nevermind
figured it out
tip #176 in #tips-n-tricks
Problem generating regions via console, I've been trying for like 2 days but whenever I try to generate a region via console as soon as I submit it (No errors) it just sits there and does nothing I've waited and waited every time but nothing, and If I click anything it comes up and error and the game stops, so idk how to fix this
You device can't handle the region you're trying to make
Trying downloading 64 bit java
The error it says is "OpenJDK Platform binary is not responding"
Ptag java
I accidentally changed the orientation of my city map, how do I change it again?
@vast hare it keeps resetting while i play everyday and claim my rewards, it didn't show up today again and its reset. I would have claimed 500 diamonds in total if it didnt reset. Is there anything wrong I'm doing or is it just a bug? because I login everyday and play for hours.
oh god, he pinged the lord
Rotate it and see what it does with buildings
that's why I'm curious, it shouldn't reset
am I not supposed to?
For your situation there is no problem, since you were already talking whit him and it's a problem that can be solved by the devs
^
I was writing a longer text.... you a smaller text...
if i create an 'even bigger' map on pc and merge the 4 quarters together, will i still be able to play the city over my phone?
i've built two freight rail stations and linked them, but the usage is 0%, how do i increase the usage
If you make it an onqqline region, yeah
ty for the answer, i wass wondering if the phone version of the came could even run it
Wait for the tranport update
For the moment they are just with decorative purposes
manual build
if you want pics i can show you
I already found it
thank you
np
is there a way i can copy stuff then paste it
In game? No
ok
do u think it should be a thing?
It could be useful, but I don't think it's necessary
i was able to claim day 6 reward for the first time but its reset again :') is it because im using beta?
@vast hare aren't you looking into this issue?
my app timer for the last week
there were no changes to it at all recently, I cannot phamon as to why it does not work
if I uninstall the beta version, my worlds will stay right?
not neccesarily
You will either need to back them up
Or just hope google provides you with an option to keep data
so should i also backup my plugins?
that's always a good idea
okay gotcha thank you
So if playing on PC do we need to pick low Resolution? If I don't the text is super tiny and missing parts of it as in pixel wise not fitting right? 1080P Res
Yes lower resolutions make it bigger, but care to drop an SS?
Whenever you response care to @ me? So I can get back swiftly
@mild jacinth Normal
vs low
if this is common for most PC players might recommend setting default to low as I tried to play a couple times trying other settings never thinking of trying this one till now hehe. Like years I had given up derp on my part lol
I play PC myself, and haven't had that issue, but it is odd that it cuts things up
Also is your monitor square?
or did you just screen grab that settings page lol
Nope it's 1920x1080 the standard 1080P style. I just did a screen grab lol
And I from what I remember really low makes it even bigger right?
yup
The only time I've had similar issue was with the old simcity games
Never TT though
odd, yeah happen to me on diff pc's and even versions of windows hehe.
I guess it's just a me thing.
I'll keep an eye out for others with that issue, if it seems super common I have it passed to the devs
I'm not quite sure this is the correct channel or not, and it's not quite a question, more or less a heads up
what is it?
So since I had submitted mod apps, about a week or two ago, my discord tag may have been changed slightly, I'm not sure if it was or not because I cannot check the submitted form myself, I just wanted to let someone know of this occurrence
I'm pretty sure it was 6256, which is my current tag, but I can't say for sure, so just a little heads up in case you can't find the right tag
I never saw an app come through
That's odd
I submitted one but I suppose it didn't go through completely
I'll try again then..
ya no apps on my end
What's up?
I wanted to know if you could pull up a punishment of mine, should be the only one
Yep in #bot-commands
Thanks
Finally finished them, I do hope they were actually submitted this time
Thanks for all the help, Evan!
No problem
was it possible to make pixels protrude from the baseplates without them not appearing?
i mean a long time ago chipr's yachts had the bow not in the baseplate and they weren't clipped, since a game update you couldn't see the bow anymore because it was out of the baseplate, same for a lot of plugins, so Chipr put their boats in 3×3, and other creators didn't do anything for various reasons and their plugins are cut
there's nothing you can do other than changing the size or moving the textures
oooh
ran out of memory
RAM specifically
i have 6gb ram though
do you have a lot of plugins downloaded or a lot of apps/games running in the background?
i have 97 plugins but I think its because I tried taking map picture of a colossal map
oh wait yeahh map pictures dont work that well with big maps. Even my phone lags while doing that on a large one
Oh and before I forget, @mild jacinth (apologies for the ping)
The form was sent this time, yes? If not, I'll manually answer the questions via DMs, if that's an allowed option
It won't let me in the game
Playing on PC?
Actually that's a dumb question, that's the steam page lmao
Ptag java
Getting 64 bit
and also make sure that your antivirus didn't block any of the game files
I am still not setting anything
Oh that's the old app...
That's pinned
should be the new one
Ptag Java
Ok
Oooh
Welcome to the official moderator application for the TheoTown discord!
In this application we will ask you for your general user information so we can contact you. Included in the application are also a few questions about you personally, like age and location (country, we do not need to know your location any more specific.) We do this so tha...
So I submitted an old app
Twice
Use that one
Thanks man
Got it!
No problem
i purchased 2x 550 diamonds but I only received 550 diamonds in-game. I now just realized I was charged for 2 but got only one, its been hours since I purchased it. Should I just ask Google for refund? What am I supposed to do in this situation
this is the screenshot I took right after purchasing 550 diamonds, but I was charged for 2
@vast hare as the dev, I'll let you answer this question
Please reach out to us at info@theotown.com
If I buy unlimited tunnel, it will be linked to my account, right? I mean, will it work on any device with my theotown and Google account?
It should be linked to your Google account on which you make an in-app purchase using real money.
I downloaded theotown on new laptop and i can't login into my acc, it says connection error
I have moved my account to a new phone but i still dont have the plugin and map yet what should i do
Maps from single city doesn't save on the account
Just move them from files
Ptag file
TheoTown files are located under such directories:
▪︎ Windows: C:\Users(insert username)\TheoTown
▪︎ Linux: /home/$USER/TheoTown
▪︎ MacOS: /user/TheoTown
▪︎ Android: /storage/emulated/0/Android/data/info.flowersoft.theotown.theotown/files
By default you should be in /storage/emulated/0/
Reinstalling the game for Android will delete all files, unless you decide to keep the files when prompted by uninstaller.
Alternatively, you can access the files through in-built TheoTown file manager, accessible through the in-game menu.
You can find your plugin, music, region and city files there as well as logs for debugging purposes.
Ok now i need to send my redeem code to send my diamond can you tell me how to do it?
How do i create a private city in online
Ptag online
Since version 1.8.45, there's an online mode in TheoTown. You can access it by tapping a button 'Online Regions'. There you can play on free regions, or access the locked ones with a password. Also, you can upload your own region, by tapping a '≡' button in main menu. But remember, it will cost some diamonds or region coins.
Diamonds are stored on your account. No need for that
Hi guys, I have a question (I'm a new player) how do I get supplies for the rockets?
Ptag supplies
Want to get to know how to get your DSA supplies? Make sure to build oil based industries near your DSA launchpad that way you can get the supplies as soon as possible. Just note that it will still likely take a bit of time!
That should be all you need to know
@wide storm already done int
