💬-general

[wooden hatch]

yep

[round crater]

press that into the headset (not strong amount, but like a normal button)

[wooden hatch]

i tried literally EVERYTHING

[round crater]

it should click then and rather then volume - you should controll chatmix

[wooden hatch]

there is no button there

im pressing

[round crater]

the wheel

push the wheel XD

[wooden hatch]

i cant

[round crater]

oh then idk then XD

i thought that's the model that added it

[wooden hatch]

https://steelseries.com/de-de/gaming-headsets/arctis-7

i got this one

[charred tapir]

Oh the old one

[round crater]

yeah i thought the new one

[charred tapir]

I've had to occasionally reconnect but that's it

[round crater]

then in the gg software

[sweet roost]

heyo!

[wooden hatch]

what to do with software

?

[charred tapir]

Make sure the headset is selected for both Game and Chat mixers

[wooden hatch]

im sure

[charred tapir]

Sometimes it can derp out and lose it in one or both

[wooden hatch]

it is seleceted for all

[charred tapir]

And if you move the dial, it doesn't adjust the slider at the bottom?

[wooden hatch]

i can control chatmix on app but not on wheel

[wooden hatch]

nope thats the problem

[round crater]

yeah i guess on 9 or pro they added the wheel

[wooden hatch]

what am i supposed to do

[charred tapir]

Tried it on another device?

[wooden hatch]

yep

actually no

i tried on my ipad but

i think it doesnt count

[charred tapir]

Won't work on an ipad

It needs GG

[wooden hatch]

i think i tried it on my laptop

yea

i did

[charred tapir]

🤷‍♂️ I'm out of ideas (other than a busted dial)

[round crater]

send ss of your sonar thingy + what devices you have connected there

[wooden hatch]

can i send it here?

[round crater]

• @wooden hatch I have SteelSeries logo next to my name... like cmon

[round crater]

yes

[wooden hatch]

sorry

[round crater]

and the slider at the bottom where is says "chatmix" doesnt work?

[wooden hatch]

the slider works

but the wheel doesnt

[round crater]

yeah bc the wheel is volume meeter

not chat mix (i think)

[sinful minnow]

7+ have a separate chatmix dial

[round crater]

oh yeah yeah

[wooden hatch]

there is two wheels

[round crater]

literally said that above

[wooden hatch]

one for volume and one for chatmix

[sinful minnow]

I assume it can't be rebinded to check if the issue is software or hardware?

[wooden hatch]

i tried downloading and deleting the app for a couple times

[sinful minnow]

Because the issue could be some weird interaction between GG and Windows, or it could be a broken dial

[round crater]

just selected wrong device like 100%

i showed that on my end it looks the same

[sinful minnow]

He means that the dedicated chatmix wheel on his headset doesn't actually adjust the chatmix setting

[wooden hatch]

there is nothing else

thanks for the video btw

[round crater]

i guess that if you dont use sonar those might work

disable sonar maybe for a sec?

[wooden hatch]

from settings?

[round crater]

yes

[wooden hatch]

it didnt worked

[round crater]

then im out of options. this is not my department so i gave my best from what i know

ask in the #official-support

[wooden hatch]

thanks for everything

[lunar oracle]

I mean better than Naga V2 Pro side pannel dying after 8-14 months (200 bucks mice 🔥)

[naive crown]

I will always regret buying this keyboard over a wooting

I can’t update this keyboard

This firm update sh

Idk why this company gotta he soo complicated

Like the keyboard literally sucks now

Cause i legit cant update it

Awful

I don’t recommend any1 to buy this

Til they find a new way to update the keyboard and i dont even know how updating it will even feel like

Its the steelseries apex pro tkl gen 3 omnipoint 3.0 hypermagnetic switches

[blissful grail]

so im streaming right now a game for a friend, but he says the volume is low, he has stream set to the max and i have game and system set to the max, what can be done?

[stark rampart]

Why not?

[charred tapir]

I mean... This one was over £160 as it's the wow edition 😛

[elfin hinge]

Can someone promote their suggestions?

[round crater]

prob your friend has the stream set to max but in discord the overall volume set to like 20%

my best guiess

[round crater]

prob you are doing something wrong, just explain what's the issue

[drowsy kernel]

a

[round crater]

b

[elfin hinge]

c

[stark rampart]

d

[round crater]

https://tenor.com/view/marikiplier-e-meme-lord-farquaad-gif-22138504

[mortal crater]

Hey is there any way I can ask for help with my GG Software? I have issues with discord and my screenshare. I really tried to follow the Support but it didnt work for me.

[round crater]

#❓-casual-support - explain it there and i can help u as much as possible

[nocturne grotto]

My pc has dead

😭😭😭

[alpine oyster]

Po włączeniu PC program never wykrywa microphone. Muszę odłączyć słuchawki and podłączyć bo inaczej never like mówić]

[round crater]

English please

[alpine oyster]

After turning on the PC, the program doesn't detect the microphone. I have to unplug and plug in my headphones, otherwise I can't talk.

[round crater]

have you enabled back up device switch on?

[alpine oyster]

That is?

[round crater]

#💬-general message

[grand apex]

question what would be the best mic quality

[round crater]

there is no "best quality" brother 😭

[grand apex]

that suck 😭

[round crater]

i mean you phrase the question wrong, there is nothing like "best quality"

[grand apex]

sorry

[sweet roost]

hey is the aerox 3 considerd a first person shooter mouse?

[round crater]

yes, def

[mossy tangle]

hello i turned on steelseries sonar and i made a custom preset for the game category i have not changed on media burt when i change game like fx bass boost it it changes youtube or anything else i play in browser fix?

[harsh crescent]

what is the best EQ for valorant (cheap headphones) ??

[lusty grove]

hello, i bought the arctic nova pro wireless and i want to use it to hear audio from 2 pcs at once, because the base station has 2 usbc ports, but i dont understand how to do this. i dont see an option on the base station to enable both usb at once, and on the steelseries gg app i have installed on both pcs, it keeps telling me to 'set sonar devices as your default audio devices in your windows sound settings' but when i do this then i only hear audio from some tabs and not others, i dont understand why are they seperated into 'game', 'chat', 'media', 'aux', 'mic', when i want to hear all audio at once at the same volume.

[inner moth]

https://youtu.be/n-64PdY6UcM?si=dsGvwGJ3nLuRzFPy

[unreal umbra]

broooo what even is this? lmfao 🤣

[inner moth]

mic quality

he got custom eqs and using program

arctis pro

ths headphone have best mic but its broken so fast

like mine

[round crater]

you have to know how to use them

otherwise - this is what you get

[inner moth]

u dont know something ths headphones so weak

and its a cronic issue

i know how to use headphone

dont teach me something

thats why i changed my headphone to nova pro

its still great but its sounds more pro which is i dont like even w eq settings

nova pro far better with sound card

my ears changed

the only thing good is mic and looking more sexy than nova pro thats all

[sleek mulch]

sup, just joined

[inner moth]

every steelseries headphones trash except this both

thats why i bought instantly nova pro after arctis pro

[sleek mulch]

arctis idk i don't like em, tested them and sold them in an it shop, lots of crack noises lol

[inner moth]

its not happens in me idk

[sleek mulch]

i decided to have nova pro aswell, very nice sound quality and i think it is has very nice audio seperation

[inner moth]

i have wired one and using with sound card

[sleek mulch]

oh

[inner moth]

yes it is

24 bit 96 khz with sound card sounds great

mic is more professional is just bass is a bit bad compared to arctis pro

[sleek mulch]

like unlike other headsets where its all merged into one here the mids are even clear, and ofc base and highs

[inner moth]

bc i dont like pro mics

[sleek mulch]

yes def

[inner moth]

i am a man

[sleek mulch]

haha w man

yea with man voice lol

[inner moth]

its not good atleast on cord

bc i was scream really good with arctis pro

[sleek mulch]

i think in games also the dialogue is so clear

[inner moth]

this is more less on nova pro

[sleek mulch]

XD

[inner moth]

even with eq settings

[sleek mulch]

still nova technique is sickkk

it's different

[inner moth]

yes

[sleek mulch]

which makes the sound so rich and clear

[inner moth]

i hope i will not get any issue

bc i live in turkey so ths headphones so expensive and i have also sound card

[sleek mulch]

oh i see bro

which nova u have?

[inner moth]

nova pro?

i said this

[sleek mulch]

yes

oh cool

just the gg app is stupif sometimes, crashes

[inner moth]

sonar is good with good eq settings

i spent lots of hours

default is really good and with sound card + good eq settings makes it more better

spotify is literally good and i playing faceit its also really good in faceit

the only thing the volume level so pro on nova pro

[elfin hinge]

i find audio through the gamedac to sound way better

[inner moth]

thats why i cant destroy ears

[elfin hinge]

if you have sonar off and just use the engine, youll get better sound :D

[inner moth]

mic i mean*

i mean mic

volume level

[elfin hinge]

oh

i didnt read the whole thing, mb

[inner moth]

spo gives best sound quality on max settings and no volume limit

btw

[neon delta]

hello

[inner moth]

i think this headphones gives best sound quality with sound card

i dont think any gaming headphones better than this headphone

thats why i bought it

idgaf.

[elfin hinge]

so i should put gain on?

[inner moth]

yes

its good for me

[elfin hinge]

its not alt + enter. its shift + enter to create a new line

shift + enter, doesnt matter if its left or right

[elfin hinge]

doesnt it change audio quality? wont it mud and muffle things?

[inner moth]

its good just do yes

u mean high or low?

[elfin hinge]

yes

high or low gain

[inner moth]

high is good

[elfin hinge]

ive set it to low cause im afraid of quality change

because sonar is horrible

[inner moth]

my total sound setup costs like atleast 500 euros

sound card + headphone

if your electricty good sound quality makes difference

grounding i mean

its affects every part of your system

i have special power line for my room

i am also using ups not to mention

[inner moth]

are u 10 level

if u playing good we can run a match

i am stucked on 2100 elo

[elfin hinge]

????

[stark rampart]

Faceit probably 😄

It’s a platform for Counter-Strike

[grand apex]

I it work thx all my friends can hear me great

[raw ferry]

someone come into vc and help troubleshoot

no audio or mic

pls

ohm y god im the goat

na na na na labubu

nananana boo boo

[tropic saffron]

is there a linux steelseries_

[echo sandal]

I am so fed up with steel series moments crashing when I try to export a clip and it corrupting the file

[opal dawn]

hi wais

[alpine oyster]

it didn't help

I have to disconnect and reconnect them for it to work.

[nocturne depot]

Hey

Why cant I set discord to the media preset in sonar?

I mean, around 1 week ago everything worked perfectly fine with media preset but now when I'm choosing sound output in discord settings as media there is no sound at all

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #❓-casual-support for quick questions or tips.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[sweet roost]

hey guys, i have an apex 7 tkl, how would i customize the macros in the app?

[round crater]

you go and press macro button in the enginge

[sweet roost]

okie!

[round crater]

then there is somehting fighting with your sonar like other audio app you might have

[normal folio]

can i delete gamebar (windowns 10) if i use steelseries software?

i dont see a need for it

[atomic radish]

Sonar keeps changing my default audio devices whenever im not looking

[stark rampart]

Getting around the language filter is not the way 😄

[stark rampart]

You can disable Sonar if you don’t want to use it. It’s meant to be default for output and input in Windows

[timid horizon]

can anyone come in a call with me and check if i have an echo in my stream?? il be muted btw

[olive jewel]

Anyone else dont have sound on theyre nova pro wireless headset on laptop/pc but works on BT??

[round crater]

I think u prob just set something up wrong

[olive jewel]

i had it running fine for 2 years, didnt change a single thing mate

[stark rampart]

Does engine and the transmitter see it as connected?

Have you tried re-pairing it?

Does the transmitter show audio playing?

You can hold the touch button (not the knob) to change view mode on the display

[summer flint]

Bought the arctis nova 5 like 3 hours ago and returned them for some cloud 3’s 😂

[elfin hinge]

https://discord.com/channels/299040363123965952/1418338279006142515

hallo. I don't think engine gets enough love, so I made this :D. Havent seen anything on the rules that doesnt allow me to promote my suggestion so ill put it here and hope steelseries will add it

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #❓-casual-support for quick questions or tips.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[prime epoch]

guys in rainbow six i hear other people and the game sounds but i can talk idk why

[vast stone]

Hello, I have a problem with the SteelSeries GG application, when I launch it after 5 seconds it closes automatically.

[prisma bridge]

bro why when i launch my pc my arctic nova 7s dont play noise and it takes me 25 mins to trouble shoot it every time

there is no permenant fix i can find and theres no helpfull tutorials on youtube

dosent even come up on ssgg

actual braindead company

make stuff so hard for no reason

[woeful reef]

can i off steelseries sonar?

[elfin hinge]

click on settings which is at the lower left corner > Then find General on the top left and you will see "Sonar" with a blue button next to it > Click on the blue button so it turns gray > Now Sonar is off :D

[waxen blade]

who have steel series nova 7

[round crater]

I mean if you need help with them - you can ask it in #❓-casual-support

[inner moth]

thats why i say dont buy these headphones except arctis pro and nova pro

they're so worst because

[round crater]

the 7 series is good tho

[inner moth]

i mean

i talking about

general things

everything

mic and sound quality

[round crater]

just buy alias 💀

[inner moth]

arctis pro is actually have worst build quality but

these headphones got alien mic

[round crater]

sound quality isnt gonna be studio ablity, since its for games communication

[inner moth]

its amazing

nova pro is best one for me right now

i guess i will use it for years

its still good

[stark rampart]

Lemme just go ahead and disagree 😅

[inner moth]

how???

[round crater]

with Lennart here

[inner moth]

😄

[round crater]

using them rn

[stark rampart]

I abused my Arctis Pro wireless for years

[round crater]

never failed me

[inner moth]

i talking about wired version of arctis pro + gamedac

[round crater]

wired...

[inner moth]

the first headphone of these series

[stark rampart]

The batteries aren’t doing well but the build quality is still solid on them

[inner moth]

yes mine is broken even i use them really good

nova pro had better quality

the only difference is mic

nova pro had more professional mic even w eq settings

arctis pro had great bass mic

[stark rampart]

I’ve used a lot of different Arctis headsets through work, probably 25+ headsets and none of them have had build quality issues

[inner moth]

and these headphones sounds like external mic setups

so they're worth

nova pro especially

[round crater]

i gave away mind nova's pro and i can hear daily that it was a good idea for my friend who's headset batter died every 3h or so

[inner moth]

i wonder new series

its been years

they're still not made new headphone

better than nova pro

[inner moth]

thats why i bought wired version

😂

[stark rampart]

Anyway, Dolores Umbridge is standing trial today and I can’t miss it

Heheheheh

[round crater]

you missunderstood me
her old heaset was having 3h of battery life - and with nova pro she can play full day

[round crater]

crazy

[inner moth]

i just dont like these stuffs thats why i dont bought wireless

i just think wired have more clean sound quality

and there are also big difference on mic

[round crater]

yk that someone debunked that wireless are much better everywhere rather then wired now?

[inner moth]

idk rlly

mic is important for me

i asked users

and most ppl recommended wired version

[round crater]

if so get external mic

[inner moth]

i dont like external mics

thats why i bought this headphone

[stark rampart]

https://tenor.com/view/vernon-dursley-harry-potter-justice-ha-gif-24036340

[atomic radish]

does switching off sonar disable my EQ settings? whats the benefit of even using Sonar in the first place

[stark rampart]

Not if you EQ through Engine. More advanced EQ, community made presets, ChatMix, mic noise reduction, Spatial Audio etc

[nocturne pecan]

Why don't you guys stream regularly?

[round crater]

guys?

[nocturne pecan]

@round crater Team Steelseries official Twitch

[round crater]

oh yeah idk about that tbh

they are just not active or busy i guess

nothing i can do, i do 3DAT

[nocturne pecan]

I mean Steelseries should hire a full-time streamer to talk about products, game, giveaways, etc.

Would work wonders for PR

[round crater]

wished could be me tbh

[nocturne pecan]

@round crater have you asked them?

[round crater]

bro 😭

i work in completly different departement

[nocturne pecan]

You miss 100% of the shots you don't take bro

Show some initiative

Wtf is 3D AT anyway?

[round crater]

3D Aim Trainer

[round crater]

no, its not that XD

[nocturne pecan]

Wtf is that

[round crater]

do you have SteelSeries GG?

[nocturne pecan]

I don't have any Steelseries products

[round crater]

wait so what you doing here XD

[round crater]

#3d-aim-trainer

[nocturne pecan]

I came hear from the stream ages ago

They stopped streaming so ya, idk wtf this is for

[round crater]

ahh

[round crater]

steelseries aim trainer

my department

[nocturne pecan]

Bruh

What do you actually do?

[round crater]

social media

[nocturne pecan]

Wut

Streaming is literally social and media broski

[round crater]

yeah

[broken hawk]

does anyone else have any issues opening GG whenn HellDivers 2 is running? my whole pc just tanks, 100% CPU load and basically freezes. never used to happen before

and its only with that game which is odd

[stark rampart]

Never been a problem for me

[pure kiln]

3762504530
am getting this error for sonar i alr re downloaded it and everything

[tropic ivy]

whats the .w on my keyboard mean (imagine the . being the light) i have an Apex 3 TKL

[glass mural]

why does my gg software crashes so often, if u use sonar

[digital yarrow]

is moments not loading on the ss gg app for anyone else ?

[topaz heart]

can you pull switches out the 9 mini ??

[slender brook]

yes

[topaz heart]

do i pull it out top to bottom or side to side

[subtle charm]

@rigid geyser need a thanos snap here

[round crater]

on it

[tawdry oriole]

Can someone give me link to gg website?

[dire crown]

are these gen 1 or 2?

if anyone can figure it out based off of the image lmao, steelseries nova pros

[round crater]

wdym gen 2?

[dire crown]

apparently there are gen2s with the updated mic or something like that

started with the white ones

[round crater]

tbh i dont even know what you are talking about...

[nocturne grotto]

Hello

[inner moth]

are u talking about model

or some sh

if they're new stocks prob new products

why u even bought wireless

[round crater]

its better

the freedom of running around the house with the headset on is the best feeling

i will never switch to wired

[stark rampart]

There’s a different version where the ANC nub inside the ear cup is slightly smaller

But that’s the only difference afaik

[stark rampart]

So no updated mic per say it’s purely an anc thing

Some people are annoyed by the anc nub on the older version

[dire crown]

sound wise-all same yeah?

Cuz i wont use the mic anyway

[dire crown]

Oh i got studio headphones, but as someone else mentioned

just to be able to walk around with them basically 🙂

[inner moth]

thats good then

[round crater]

btw could you DM me rq about something?

[zinc lotus]

where do you put your clips for people to rate?

[round crater]

of games?

[zinc lotus]

yeah, like your moments, saying you get a quick scope in cod or something, where do you put it? for ppl to rate

[round crater]

i mean you could just join the 3DAT community #3d-aim-trainer

[zinc lotus]

k ty

[stark rampart]

There’s also #moments-clips

[round crater]

nah im stealing him 😎

[thorny crypt]

is there anyone who had an issue with arctis nova 1 mic sound not being detected by computer just randomly?

[olive knot]

hey can some one send me a dm who knows anything about the SDPIF settings?

[stark rampart]

[static owl]

yahoo i got a steelseries mousepad

[sweet roost]

lols

[stark rampart]

Me too, which one did you get?

[static owl]

qck medium i think

i wasnt trying to spend a lot on a mousepad

so $8 was the best price

[stark rampart]

Nice 😄

[dense ferry]

I should probably get some more Steelseries gear🤔

[static owl]

whats a decent keyboard from steelseries

thats normal priced

is the apex 3 tkl good

[stark rampart]

I mean, if it makes sense? Don’t get stuff just for the sake of getting them. But that’s up to you of course 😄

[dense ferry]

Nah, I think I might need a new mousepad and a wrist rest. I would never buy stuff just for the sake of buying them, too broke for that🥲

[stark rampart]

Fair 😄

[crisp sluice]

Bruh why does steel series app keep crashing my games when open its lowk annoying

[quasi quarry]

I tested the turtle beach stealth 700s today and everyone said my nova pro mic sounded so much better definitely keeping these until it fully dies on me in some way

[sweet roost]

guys how good is the aerox 5?

[round crater]

if you need extra button - worth

[sweet roost]

bet

[sweet roost]

cause i have the aerox 3 which is pretty good, but not fast enough for me tbh

[round crater]

the sensei series is good for that too, but i wished there was sensei wireless

[round crater]

fast meaning?

[sweet roost]

like fast sense/flicking

[round crater]

you know that if you just set higher sens you will flick faster?

or if you might that weight has a difference - then its true that aerox 3 is our lightest mouse on the market

[sweet roost]

fair

[round crater]

let me tell you this - in 3D Aim Trainer server our coaches will definitely help you with the mouse of your choice and to explain which one is the best, and also why every mouse could have fast sens/flicking since thats all adjustable per mouse (sens or DPI)

[sweet roost]

gotcha!, cauze im trying to get back into Keyboard and mouse and i feel like Steelseries is a good brand for exactly that

[round crater]

in here you can get peripherals help, but to the game expertise - 3DAT

[sweet roost]

okie!

i really want like a neon sign of the steel series GG logo

[round crater]

ask tony from lc sign 🤣

[sweet roost]

lols

[regal onyx]

hello

[round crater]

👋

[regal onyx]

how are you all today?

[round crater]

tired, from sleeping 🤣

[regal onyx]

lol sounds tiring

[rough monolith]

@regal onyx happy birthday

[regal onyx]

thank you

[round crater]

wbu? bday prep coming along?

[rough monolith]

@regal onyx how old u getting

[regal onyx]

i would be 23

[rough monolith]

Dang

[round crater]

why dang? XD

its a great age still

[regal onyx]

im good and yeah

i think i managed to break the steelseries app.. oof

[round crater]

if anything - #❓-casual-support

[regal onyx]

yeah i might be in there in a moment

[rough monolith]

True

[regal onyx]

restarting the app seems to have fixed it so awesome

[round crater]

W

[full pagoda]

yo wsp

is there something i get next to my nickname like APEX or something?

[regal onyx]

there doesnt seem to be a guild tag i just looked

[stark rampart]

Not yet :)

Any suggestions on what the 4 letters should be?

[regal onyx]

we got "APEX" from matyx

cant think of any myself but i do like that one

[round crater]

Doesn't have to be 4 yk

[stark rampart]

Well up to 4 😄

[stark rampart]

Know that feeling when all your life problems just fade away? That’s me right now 🥹

[dull shard]

devs please consider some of those simple but good requests from #1070392859125104660 to life in GG

[round crater]

damnnnnn

[sweet roost]

happy early birthday btw!

[round crater]

crazy but its more for the ideas you might have and devs can pick, and it can take up to 2 years to implement them. This isnt always "oh thats cool, lets do thtt one"
This is coming from someone that was like you - simple guy and become this guy who sits among those devs XD

[dull shard]

by simple, I mean those, that are just a few keyboard clicks in the gg code and they're done, for example https://discord.com/channels/299040363123965952/1415040722142367915

[round crater]

steelseries is 200+ ppl 😅

[round crater]

still - that cant go like that

"its simple so we add it"

there is documentation, priorities QA and so much more

[regal onyx]

thank you

[dull shard]

you mean this isnt simple to add or we don't take random "useless" request from people?

because I can give you some reason

[sweet roost]

ofc! :p

[stark rampart]

Happy birthday tomorrow @regal onyx

[regal onyx]

thank you

[dull shard]

happy birthday

[round crater]

this isnt simple to add. random useless requests are better then nothing, since these are things that devs might've missed

[dull shard]

well I guess the best request are on the top, that can't be missed. I think devs should start considering them, because those are user experience based opinions, accepted by multliple people.

[round crater]

Even small changes go through a long pipeline in a company setup:
idea → design doc → review → priority check → resource planning → coding → code review → integration → internal QA → regression testing → cross-platform checks → security review → compliance/legal if needed → release scheduling → final approvals → staged rollout → monitoring & hotfixes.

That’s why even “easy” things can take months (or years) - it’s never just a few clicks.

[dull shard]

okay, does that mean that the dev team is really small? If yes, then I understand why it may take long.

[round crater]

.

[dull shard]

wow

[round crater]

or more tbh

[stark rampart]

But not all of those are software devs obviously

[sweet roost]

the thing i like about steelseries mostly, is how active/supportive yall are!

(razer and logitech discord/community mods arent really that active cause of how busy their irl schedule is)

[dull shard]

Just asking, how much time did cutting the clips feature take to impliment?

[round crater]

hi

[round crater]

since this is my job LOL

[round crater]

dont ask me

[stark rampart]

Exactly 😄

[round crater]

i started here in June XD

[sweet roost]

lmao

[round crater]

• ive been doing 3DAT server for 2 years so

this is my gig

[stark rampart]

Welcome

[round crater]

oh you already know me

[dull shard]

oh fine

[round crater]

https://tenor.com/eQNECw8UPqN.gif

[sweet roost]

damn

[stark rampart]

Finding a job you like is still my best life hack

[round crater]

agreeeee

[stark rampart]

Im just happy to have been able to do two of those 😄

[sweet roost]

kinda wish there was a store in the south

cause i live in Alabama lmfao, we're not really known for Gaming

[regal onyx]

find a job you like and you'll never work a day in your life

[stark rampart]

[lost sky]

my gg app isnt loading up since the update

[round crater]

agree

[lost sky]

now i have no audio

[round crater]

reboot sonar or PC

[sweet roost]

frfr

[stark rampart]

I moved before getting my first dream job

[round crater]

omg i forgot this is mostly NA server

[sweet roost]

although job hunting in my city is hard

[sweet roost]

lmfaooo

[stark rampart]

A 4 hour drive so almost from one end of the country to the other 😅

Denmark is a small country

[sweet roost]

i live in the deep south😭

[sweet roost]

i always get the denmark and british accent confused, cause im sometimes stupid lol

its like when i confuse the Nz aussie accent

[stark rampart]

It’s usually Denmark and the Netherlands people confuse 😅

Or Germany

[sweet roost]

idk i hear british sometimes lol

depends on the person im talking to

[round crater]

agree

[stark rampart]

But then you probably know what I’m taking about when I say the Florida sun is harsh 😅

[sweet roost]

lollll

florida sun is very hot,

i do not like it

[stark rampart]

Especially when you’re pale, white and from Denmark like me 🥲

[sweet roost]

tbf i dont like Florida in General

alot of weird people

[regal onyx]

the florida man

[stark rampart]

https://tenor.com/view/tron-wdw-lightcycle-run-true-gif-11074695869000600065

Me soon ^

The ride part that is

[lost sky]

restarted pc, restarted sonar, sonar still isnt booting up

[stark rampart]

#❓-casual-support

[lost sky]

thx

[sweet roost]

yes

[stark rampart]

I wouldn’t be here without Disney World 😅

[lament sail]

I really liked the Arctis 5 selector to balance game and chat volume, are the new pairs still doing that ?

[round crater]

yes

[stark rampart]

Yes and no, hardware based ChatMix is gone in the Nova lineup

But there’s Sonar that lets you do it with any headset

[regal onyx]

[lament sail]

so what would be best for a new HS ?

[round crater]

yeah just turned it on XD

and why you have light mode discord... are you insane???

[round crater]

headset? nova pro all the way

wireless, swappable battery

[regal onyx]

mostly

[round crater]

this is such an upgrage

[round crater]

💀

[static grotto]

https://tenor.com/view/spongebob-eyes-burn-cannot-unsee-burned-in-my-memory-gif-4950537

[regal onyx]

its not so bad after a minute or two

[round crater]

well depends on your env

since if you are in super bright room then yeah

but super dark like me... nuh uh

i could as it would replace paint on my monitor when webcam is on...

[regal onyx]

i usually leave my light off but i do have a window right behind me

[round crater]

behind you?

[regal onyx]

yeah sometimes i turn around in my chair and look out

[static grotto]

Must be amazing during winter

[regal onyx]

the sun shining on snow can still be absolutely blinding

had a few times where that happend

[static grotto]

You can use blinds during the day and have a perfect background at night

[regal onyx]

yeah

[sweet roost]

aerox 3 in halo is so good😭

i love this mouse

[regal onyx]

i remember being entertained with the angle snapping thing because i could finally draw straight lines in paint

[round crater]

yk that while holding spacebar and moving with arrows you can move the mouse?

[regal onyx]

i never knew that

[sonic fiber]

bro what is this new update thats been done my sonar not loading anymore 😂

[regal onyx]

weirdly my steelseries app hasnt prompted to update or anything

idk how to check

[sonic fiber]

its an auto update

mine updated to 95.00 when i booted my pc on

same thing happened w me last time when they released a new update but now its not trouble shooting anymore

ggs

[regal onyx]

actually the steelseries gg app believes it doesnt have internet for some reason

[regal onyx]

you can post in one of the support channels if you want.. i think someone had a similar issue

[sweet roost]

soooo i think i like the faze wallpaper mixed with the steelseries logo

my friends kinda make fun of me fot switching back and forth from optic to faze, but i like the colorway for faze tbh

[round crater]

why not both?

[sweet roost]

causeee then id get bullied for liking both teams🤣

[round crater]

tell them "skill issue"

solves a lot of problems :))

[regal onyx]

if your friends are bullying you they dont seem like very good friends

[round crater]

agree

[sweet roost]

it happens so i jst laugh it off

imo they're just a bunch of no life cod players

[regal onyx]

oh cod

[sweet roost]

yea lmao

(battlefield is better) jst sayin

[regal onyx]

shooters arent my thing i was good at them was i was alot younger

[sweet roost]

fair

[regal onyx]

aiming skills have took a huge dip idk when

[sweet roost]

felt that lol

[tidal marsh]

why does my gg not load?

[regal onyx]

seems to be happening to alot of people just reinstalling seems to fix it #❓-casual-support message

[tidal marsh]

thanks

[sweet roost]

i jusy close my app when it happens

what should my next steelseries product be? :0

[regal onyx]

im planning on picking up a steelseries keyboard

[sonic fiber]

nothing

except the mousepad

its amazing

[regal onyx]

i have some research to do because the keycaps kinda have to have the keys etched in rather than painted on

[sweet roost]

lol

[regal onyx]

i somehow manage to always scratch the painted stuff off as time goes on

[sweet roost]

i wanna get the faze mouse and keyboard set but thats too expensive😭

[mighty loom]

trying to get my steelseries app redownloaded as i just picked up a SS Apex 3 TKL on buy and sell.. pretty well new.. but the only software i can find from steelseries is for windows 10.. no options for 11.. am i supposed to just get it for 10 and hope it updates?

oouuff.. maybe i should've asked this in the support page haha

[spring ivy]

hello

I have a problem with the SteelSeries GG app.

Is there technical support here?

The problem is that when I open the application, it stays for two seconds and then shuts down.

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #❓-casual-support for quick questions or tips.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[rich vault]

So, this is cool... Was adjusting the right ear cup on my Nova 5X and noticed some weird piece of rubber hanging out and i did one more micro adjustment and this falls out. Now the right ear cup has near zero friction and freely adjust every time I move my head.

On top of that this headset is only 2 months old and I'm not getting anywhere close to the rated 60 hour battery life (35 to 40 max) so it looks like I'll be contacting SteelSeries support tomorrow

It's unfortunate to because I do love this headset

[quasi gazelle]

Am I able to update my Arctis Nova's without a pc?

[gloomy laurel]

hey guys gives here also a little german support? my english is bad 🙂

[sweet roost]

good morning GG fam'

[round crater]

Hi

[sweet roost]

hru?

[regal onyx]

hello

[languid igloo]

#❓-casual-support

[regal onyx]

the rules say that the server is english only

[sweet roost]

hihi!

[regal onyx]

how are you doing?

[sweet roost]

im good!, just grinding halo atm lol

[regal onyx]

oh nice

im playing some osu!mania #🎮-gaming message

[sweet roost]

that game is so cuteeee😭

[regal onyx]

its the only skin i like playing with cause of the notes

but menhera is good too

[sweet roost]

lols

[inner moth]

why its looking so slow

i tried osu and cant play ths why i deleted

high levels so hard

trash game

[regal onyx]

its because i have obs to record at 30fps and low quality i think

[inner moth]

this game is jst waste of time

i cant do any 7 and 8 star maps

ths why i quit

i am not gonna be autistic for a game

last time i played osu maybe 2021 or 2022

[regal onyx]

oh i see

[inner moth]

go play some faceit

no one cares ths stupid games rn

[sweet roost]

lol its early in the morning why so toxic😭

[regal onyx]

[inner moth]

i hate osu

[sweet roost]

ok?

[inner moth]

flexing on these type games literally cringe and ths guy makes me remember game again

lol

😂

[sweet roost]

they werent really flexing?, they were showing me what game it was

[inner moth]

its not improves your aim

no i talking abt

this game is waste of your life

go play some cs and be a real man

[sweet roost]

this server isnt about aim training lol

its for community support for steelseries products

[inner moth]

aim training not makes u better

[regal onyx]

i believe we're being trolled

[sweet roost]

i think so too cause he plays CS 🤣

[inner moth]

yeah its okay because its real comp game

osu is jst for some autistic kids

[sweet roost]

CS is ultimate cringe lmfao

[inner moth]

go watch e sport matchs

lowkey kid

[sweet roost]

idc for that game and that game is dogwater

[inner moth]

because u 🐶 s cant play it

i am on faceit while u playing mm or premier

everyone can play it

ths why

we got differences

[sweet roost]

i generally dont care for CS2 bro, i play Battlefield and Halo

[inner moth]

which battlefield

[sweet roost]

im waiting for battleifeld 6

[inner moth]

2042 is fine

go play ths

[sweet roost]

no tf it isnt🤣

ragebaiting ahh kid

[inner moth]

what game u playing then?

[sweet roost]

nothing rn, cause im vibing to some music

[craggy chasm]

bf6 looks like a ton of fun, i missed the beta sadly

[regal onyx]

[loud plover]

in moments, video quality is changing what exactly? i set the res to 1080p, quality medium 60fps

[sweet roost]

i'll be getting it through, ea play pro

[regal onyx]

its like how good the video looks higher = more resource usage

so if your pc is a little crap like mine you may wanna bump it down

[loud plover]

so its bitrate?

yes it is

[regal onyx]

uhhh i guess i dont know what that is really

[loud plover]

yea, 2minutes 1080p 60fps medium is 500mb, 33.3Mbit/s on ultra its 1.92gb 128mbit/s

so its just bitrate

[finite latch]

yo guys i just bought an arctis nova 1 but the mic doesnt work, i can still listen to music etc but the mic wont workű

[tropic harness]

I just got the Arctis 7x. LOVE IT

After testing like 3 other 200+ headsets, I think I'll keep this one.

[sweet roost]

i like it too tbh, helps me hear footsteps when needed

[tropic harness]

Honestly, the software has been a big help for it. The drivers are very capable and with some tuning, I can get them right on. Saving different tunes is a huge W.

[sweet roost]

exactly, i hope mine hold up til battlefield 6 lol

right now while i wait, ive been watching smii7y

[inner moth]

use shadow play if u are uploading to youtube

[proper dune]

i did this and still keep forgetting my headset....im getting frustrated

im going to get astro or something this is making me angry

[inner moth]

what is this

bug

?

its never happened to me

[proper dune]

i dont know, it is 380 euro headset that it have dementia or something

it keep kicking me out

when it work it work fine....but this keep happening

[inner moth]

i dont using wireless and never happened

i use ths headphone with soundcard

[proper dune]

i have the artic pro gen 2 or something

[inner moth]

arctis pro + gamedac?

[proper dune]

swapable battery and such i like it allot

[proper dune]

yes

[inner moth]

i was use ths headphone

but its broken so i use nova pro rn

[proper dune]

sonar had some update's and the dock aswel....now it keep kicking me out of my sound

[inner moth]

i am luckly dont have any these stupid problems

thats why i use ups on my pc

[proper dune]

im not a streamer 😅

im just a gamer

[silk meadow]

I want to know why I can hear badly bought SteelSeries Arctis Nova 1 today and I can hear badly my friends who hear me badly say what should I do about it

[inner moth]

y

[inner moth]

ups not cost so much its just protects my pc parts

bc my sound card also expensive

and there are big difference without sound card

[proper dune]

do you have optic output ?

[inner moth]

ofc

[proper dune]

i used this allot

that sound is god level

mainly use optic

astro a50 yes....mine broke sadly

[inner moth]

i bought arctis nova pro to hear more foot steps

and i dont like to use any external mic

ths why

[proper dune]

call of doody ?

[inner moth]

no lol

cs

[proper dune]

ah lol

[inner moth]

i playing 9-10 level

[proper dune]

i only played scource

cs scource

[inner moth]

and level 10 ppl not really hard

except 2500+

[proper dune]

im a noob

[inner moth]

i saw better level 5-7 players than 10

my utility skill like level 5

i have just raw aim

[proper dune]

i play warzone

and diablo 4

riftbreaker

factorio

[inner moth]

i dont even tried these games

lol

idk

[proper dune]

factorio is a addiction lol

[forest cloud]

yo

what is the best bass media eq in sonar?

[stark rampart]

English only please :)

[umbral onyx]

fix your trash program

sonar is garbage

either crashes continually, you while playing a game, or swapping to browser, it just loses sound completely

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #❓-casual-support for quick questions or tips.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[stark rampart]

[regal onyx]

hello

[umbral onyx]

of course they don't

why would they want to support their community

[stark rampart]

You can contact support on the website

[umbral onyx]

yippee

or just swap back to logitech that never had these issues and has support readily available on their discord

[stark rampart]

I mean, sure? Do what’s best for you, I have no skin in this game 😄

[umbral onyx]

at least you have skin!

[stark rampart]

Logitech has about 18 times as many employees so they’re a little bit bigger

[stark rampart]

True, I like it that way 😅

[vague mist]

Any good steelseries headphone for pc wired that has spatial audio

'Cause mine doesn't

[rapid wyvern]

Where would one find someone for assistance on headset issues 😄

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #❓-casual-support for quick questions or tips.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[agile saddle]

DM if anyone wants this, Only works if you've never had nitro before

[quasi bluff]

Hey, im on mac. when I open the steelseries app (I have an apex 3) it just says "bring ur gear to life" and doesnt connect the keyboard (the keyboard is connected to the mac, ive tried restarting etc)

[soft whale]

loading simulator ?

it has been 1 hour on this screen

what is this crap ?

I mean it worked today I did nothing and then it updated and this happened lol

[slender creek]

Is the Pro Wireless sound supposed to be horrendous

[prime cipher]

Maybe try turning GAIN to low

[clever kiln]

Hello, is there a custom file for the War Thunder game with clear vehicle sounds, or a modification suitable for the game? I use SteelSeries Arctis Pro Wireless.

[obsidian mulch]

One message removed from a suspended account.

[proper dune]

it froze i think, close the ap and launch it again ?

[azure grove]

looking for EQ for Borderlands 4

using nova pro wireless

[inner moth]

depends your mainboard and electric grounding

if your mainboard is broken, they sounds different on pcs

i using ups bc of ths

and sometimes your product is faulty

[static compass]

hi

[sweet roost]

is there a way to create custom presets?

[still gyro]

heyh guys, having already Steelseries GG, am I supposed to install those random "SteelSeries ApS - Extension" updates that windows throws in Windows Update every now and then?

[static compass]

hello please who kwons the right server to jion as a 3d product designer and animator

[flint wedge]

E

[digital sparrow]

Hello friends

[hearty tundra]

<.< >.>

I'm havin some issues starting "steelseries gg" click the icon and it just won't run...

[brittle locust]

Were is the settings to change when i have my Arctis pro connected to my phone and i get a phonecall it shuts my mic and soiund of from the computer totaly

[subtle charm]

@rigid geyser scam account + its racist

[rigid geyser]

Done.

[hazy stirrup]

why is this happening, it did it before

[sweet totem]

can you add music on to clips on steelserires gg?

[slow laurel]

Hi

@wet charm

@wet charm
text me on my email
[e-mail]

[slow laurel]

@wet charm

[craggy chasm]

That’s the move

[keen mantle]

What is the lifespan of the artic pro headset?

[sweet roost]

not paying $70 for a game when i can pay $20 for a subscription lol

[stray ridge]

deutscher hier ? der mir vill helfen kann beim nova 5 audio einstellung

[subtle charm]

english only server here

[stray ridge]

ok

[craggy chasm]

hi steelseries staff

[digital sparrow]

Hahaha hi 🧡

[sweet roost]

late but hi friendo!

(imagine creating content for cod) jk lol

[craggy chasm]

i would if i was good let me tell ya

[sweet roost]

lollll

[digital sparrow]

hi! and it helped me get here so I’m not mad 😂🔥

[sweet roost]

thats fair honestly lmao, imma do battlefield content soon as bf6 is getting ready for release

[digital sparrow]

Me too. I am a bit burnt out on cod.

[sweet roost]

yea same here, i have it deleted for space

[craggy chasm]

been there

[haughty flame]

got a question for the ones with alot of experience and im not finding to many vids abt it my razer kraken v2 pro broke after i think it was 9 years, im looking at the steelseries artic nova pro or the razer kraken pro v4 but its hard to pick you guys have some recommendations?

[slender brook]

i cant wait to get my yearly steelseries cod mousepad 😃

[sweet roost]

lol, im getting a new version of the aerox 3 (in faze)

[sweet moat]

why isnt my arctis nova 1 not showing up on sonar

[dusk zodiac]

hi why if i press fn its not workoung

[craggy lark]

HI

[regal onyx]

hello

[thick bison]

hey i have the Arctis pro wireless and when i stream my screen on discord to my friends they tell me that they hear me in the stream twice but if i close sonar completely they don't hear me on the stream. Is there anyway to make it so they don't hear me through the stream with keeping sonar open?

[wheat orchid]

where must i go to get some costomer support

my brand new headsets arent functioning as meant

[stray ridge]

hey sorry my english is not that good, I bought the nova 5 for cod bo6 because they said it is one of the best headsets but I can't figure out the sound settings, I needed help there

[cunning rivet]

Help
I want to change caps lock key function to fn key on my apex pro
But i cannot find the Magic FN button in steelseries GG

[haughty kelp]

Why doesn't the email message with my discount code say how long it's valid for? (Sorry, if this channel is not the right place to ask this but...)

[round crater]

depends on what discount code, and how did you got it yk

[round crater]

its the steelseries logo on the kb

[round crater]

#official-support

[haughty kelp]

I got it at quiz

[round crater]

idk myself, but GPT says "no expiry window" on those so idk

[regal onyx]

good morning chat

[regal onyx]

that's a scam please dont go to that site

[subtle charm]

@rigid geyser need thanos snap here pls

[round crater]

they are evolving...

[round crater]

got it 👍

[sweet roost]

hey all!

[round crater]

o/

[sweet roost]

hru?

[round crater]

still sick, nothing to do about it? wbu man

[sweet roost]

im doing alright, just woke up, and now time for halo

[stark rampart]

Good morning 😃

Sounds like a good time

[sweet roost]

ye, i feel like my lobbies are getting worse with cheaters lol

[stark rampart]

Oof

Cheaters are the worst

[sweet roost]

frfr, i wish people would just learn to get better instead of cheating

[round crater]

3dat exists XD

[sweet roost]

thats what im saying lol

[round crater]

just get gut

[sweet roost]

lols

[stark rampart]

Time for another day of walking 20k or more steps in 30+c (90f) weather and enjoying it 😅

[subtle charm]

enjoying the pain?

[stark rampart]

Oh yes. Do I wish I’d started doing this a decade ago? Also yes 😂

[subtle charm]

would probably help, last time i did 20k+ steps for a few days my legs almost killed me

[stark rampart]

https://tenor.com/view/vivian-amorim-disney-viagem-disneyworld-gif-16737423935855793125

[subtle charm]

my normal daily steps are a bit too low atm

[stark rampart]

I know that feeling all too well 😅

[sweet roost]

i need to start walking soon lmao

it would be good for my mental health

[subtle charm]

i do like doing an ocasional night stroll around the town when everyone is asleep

its very peacefull

untill you see one person behind you and you start questioning stuff in your head

[sweet roost]

lolll

night time does make you go schizo🤣

[round crater]

meanwhile me remembering that I'm east European and that mean that im the danger to them

[round crater]

but fully agree to that

[stark rampart]

Y’all have some wild rock formations in Florida

[round crater]

damn tf

[stark rampart]

Im in “Pandora” 😅

[regal onyx]

looks so cool

[stray axle]

yo

[stray axle]

how does the app work

[stark rampart]

Maybe I’ll find Kevin again today

[round crater]

app?

like whole steelseries gg

[stark rampart]

That’s a pretty wide question

[stray axle]

this

[round crater]

sonar - audio app
moments - clip app
3dat - aim trainer

[stark rampart]

Which product are you trying to use with it?

[stray axle]

My sony headset

[stark rampart]

You won’t be able to use Engine with that headset

But you can use Sonar

Engine is for SteelSeries products

[stray axle]

ok

[stark rampart]

https://youtu.be/qvmLSz4xliI

[stray axle]

whitch one should i USE

[round crater]

gaming

[stray axle]

Okj

[round crater]

just look at the vid on what lennart send and u will be all good to go

[stray axle]

Ok sure

[wispy pine]

everything is breaking up in discord and watching videos. when i first got the head set everything worked fine

[digital sparrow]

Happy Saturday everyone

[round crater]

u2 u2

[stark rampart]

Likewise :)

[round crater]

could you explain it better in #❓-casual-support or go to #official-support

[stark rampart]

Just had my foot inspected by a squirrel @round crater 😅

[slender brook]

did you pass?

[round crater]

vibe check

[stark rampart]

English only please :)

[stark rampart]

Didn’t look angrily at me or nothing so I hope so

[stark rampart]

[supple helm]

@stark rampart

[round crater]

dont ping ppl

[stark rampart]

Hi

[supple helm]

can I ask something

[somber portal]

Please be aware that SteelSeries support staff does not actively monitor this Discord server.

For assistance with your SteelSeries product or software, we strongly encourage contacting SteelSeries directly via their website. For help from official support, please check out the information in the #official-support channel, or click the link below.

If you'd like support from other community members, please make a post in #1047622297382567936 or write a message in #❓-casual-support for quick questions or tips.

Please be aware that community members posting in our help channels are all volunteers! Please be kind and patient to those who offer to help, and please do not break this community's rules on harassing or spamming if community members are unable to assist.

[round crater]

i guess you can in #❓-casual-support

[stark rampart]

Yeah. See the FAQ message above on how to ask for help

😄

[round crater]

english please :))

[split parcel]

i need you

[round crater]

#❓-casual-support

[sweet roost]

hey all!

[slim ice]

i cant see my headset in the app

why?

[slender brook]

what headset?

[slim ice]

arctis nova seven

[slender brook]

using the dongle?

[slim ice]

bluetooth

[slender brook]

..on your phone?

[slim ice]

no

pc

[slender brook]

use the dongle

[slim ice]

why

i dont really got space fori ttho

cuz its long

[round crater]

#❓-casual-support guys

[slender brook]

well now that you're here you can help them 😃

[round crater]

in #❓-casual-support yes

[zealous cloak]

Is the arctic nova pro mix just ahh or is my broken

[slender brook]

guys.. please go to #❓-casual-support

[vivid fog]

sorry

[sweet roost]

i sometimes question people when they enter this chat😭

[misty patio]

can someone come in my dms? smth i cant figure out

[round crater]

#❓-casual-support

[uneven patrol]

buenas buanas

[final sable]

bro what yall even chating about ..

[round crater]

Random stuff mixed with a slight "i need help" taste XD

[fringe epoch]

I HATE THIS THING OMG

my headset gets disconnected for no reason then doesnt show up in my peripherals

[round crater]

#❓-casual-support

or #official-support

[finite urchin]

Are there any known manufacturing issues with the steelseries apex pro? Both my dad and I have now experienced the light on the number "3" on our keyboarsd having a broken light

Currently on an apex pro

[slender brook]

yes, the blue leds tend to.. die

[finite urchin]

is it possible to get a replacement for this?

[slender brook]

if it's under warranty, probably (contact where you bought it from, or #official-support )

[finite urchin]

the official support page doesn't even have my model of keyboard as an option

as i have the norwegian version

[slender brook]

that would be the nordic version (OR or ND)

[ember forge]

Out of curiosity are the headphones ANC good?

[finite urchin]

from what i know, no