support

[cobalt sleet]

You can always ask your question in your native language here and if someone speaks it they can help you

[cerulean ember]

Can you try clearing cache of your browser, and also try logout and login.

Try voting after doing that

[arctic spruce]

I already did it, it changed the profile form, now my photo is already seen when I see my account, but still at the top I get the question mark icon

When I vote I get that

[long ferry]

#site-status

[arctic spruce]

Thank you ♡

[forest ridge]

had a question regarding my application for a bot i sent in. want to make sure everything's good 🙂

[long ferry]

sure, ask away

[forest ridge]

i sent my bot in to be posted on the bot list. I have not received any other information regarding it's status?

[floral pagoda]

You will not. Either it gets accepted or denied. In both cases @wild stone will inform you about it!

[forest ridge]

Ok, but where do I see this? Thanks for the quick response

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[floral pagoda]

Luca will send you a direct message so make sure you have them enabled

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[floral pagoda]

[forest ridge]

No way to expedite?

[floral pagoda]

Queue is currently not that long

[vocal quartz]

Hello I have been facing this issue since a few days

I have asked this to the owner of the bot but he says that it's the problem of top.gg

[floral pagoda]

See #site-status

[vocal quartz]

Tried logging our and logging in,it works well for my other friends,but for me it doesn't work on different browsers as well

[vocal quartz]

But my friends are able to vote correctly so is it bcs of some other reason

[calm inlet]

can I do a server report for the user here or through mod dm?

[floral pagoda]

No... some have this problem, some don't

[floral pagoda]

You can use the "Report" button on the corresponding site

[vocal quartz]

Oh k so is there any way to resolve it through my end

[calm inlet]

meant regarding a discord user on this server

[long ferry]

by waiting for a fix for now

[vocal quartz]

Oh k

[floral pagoda]

Just contact a moderator then, yes

[gusty sleet]

Is it allowed to publish the Bot on an another Bot List? Or only on TopGG

[vagrant wigeon]

Yeah you can publish your bot on other bot lists

[gusty sleet]

And Discord Servers too? 🙂

[vagrant wigeon]

Yep!

[gusty sleet]

Okay thank you very much 😉

[long ferry]

To note, as long as you dont mention the other botlists on your bot page

You can mention them on your actual bot, just not bot page

[hardy ore]

Can someone confirm the url to jump to the review section? https://top.gg/bot/bot_id#reviews used to work on the old site, but doesn't anymore

[long ferry]

thats because of the reviews section not having anchors

You can do a bit of tricks by using https://top.gg/bot/264811613708746752#:~:text=1%2C691%2C841-,ratings%20%26%20reviews,-4.04

which would jump to the reviews section

may not reliably work though

[hardy ore]

Thanks

I tried it, looks to work on lots of bots but not mine :/ https://top.gg/bot/508759831755096074#:~:text=1%2C691%2C841-,ratings %26 reviews,-4.04

[dreamy abyss]

What about https://top.gg/bot/508759831755096074#:~:text=105%2C000-,Ratings %26 Reviews

[hardy ore]

Thanks!!

[dreamy abyss]

#site-status

[paper hazel]

just reload

[hoary basin]

Search Dropdown - Slot 2

is broken, can't make any bids

[dreamy abyss]

Hey. For auction support please reach out inn #auctions-support 🙂

[remote tapir]

hello

[dreamy abyss]

Hey. Anything we can help with?

[remote tapir]

What is the problem with the site that causes me spam notifications to vote for the pro bot

[dreamy abyss]

It is a known issue. The engineers will have a look when they got time

For now, you may want to disable notifications on the site

[sturdy swan]

how do i delete a bot from top.gg?

[remote tapir]

ok

[edgy pumice]

can i use for my bot page html? like ###information

[slow jacinth]

got this error on top.gg console

and i saw nextjs website:

[slow jacinth]

html?

[edgy pumice]

yes

[slow jacinth]

<h1>this?</h1>```

then yes

[edgy pumice]

ok thanks

[slow jacinth]

looks like in webhooks is with this bug

[floral pagoda]

Looks like it is related to #site-status in some way?

[wild stone]

@edgy pumice

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy summit]

What is the solution of this problem??

I have been already voted but during the vote the page shows that error

[cerulean ember]

#site-status

[sturdy summit]

Okay thank you

[sturdy swan]

I have a question to ask you

[long ferry]

Sure, ask away

[midnight trench]

Can I be bot reviewer too?

[shell inlet]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[brisk tusk]

Quick question why do we need MANAGE_ROLES INSTEAD OF MANAGE_CHANNELS for the lock command
??

I had MANAGE_ROLES as the permission still got cancelled

[gloomy shell]

https://images-ext-1.discordapp.net/external/J0nKIyzFW-3kYlGVx1k0lOSm1zm7-ZW7mvQHgFSoS8I/https/i.imgur.com/Dwoayz3.png

You only need Manage roles to change permissions

[brisk tusk]

Ok this is acceptable. lock command works everywhere fine why Not in ur test center 💀

oh nvm it was thru slash command my bad.

Sorry

[woven peak]

how to change the icon of the bot on top.gg

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[woven peak]

ok thanks

[oblique halo]

Hello

Yellow

I am anas cousin

[dreamy abyss]

Is there anything we can help you with?

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[digital field]

\

[sturdy swan]

time 2332800000 ? (time = 2332800000) time; and time 2332800000 ? (time = 2332800000) time = time; is the same thing?

[dreamy abyss]

This channel is to get help with Top.gg related issues
For development help ask in #development
For issues with our api use #topgg-api

[sturdy swan]

okay thanks Johand

[dreamy abyss]

np 🙂

[civic comet]

My friend, Fakezinho was banned from this server he asked if he was banned forever and why he really wanted to put his bot on top.gg.

[gloomy shell]

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[stoic socket]

why is the icon Vf not P

[long ferry]

known issue for a bit longer

Vf = Voting for

not supposed to be that

[stoic socket]

ah ok makes sense

also if its not already known, the #site-status issue seems to only happen when using an ad blocker

[left ferry]

One question, when will my bot get server and shard count on topgg page?

[dreamy abyss]

-servercount

[wild stone]

@left ferry

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[left ferry]

Thanks!

[copper lark]

what are shards?

[dreamy abyss]

https://discord.com/developers/docs/topics/gateway#sharding
Not something top.gg related. So if you want to know more about sharing, you can ask in #development ☺️

[earnest condor]

how can i delete the bot

[left ferry]

from top.gg or from dicord?

[supple mica]

You should see a delete button in your creator controls on the right hands side of your page

[earnest condor]

wow man u serious

[stoic socket]

Why are bots that promote pen testing, spoofing and hacking approved on your site?

bot id: 783788636969238560

[supple mica]

Possibly because it was changed after testing and or hasn't been reported yet.

Will look into it. Although so far all I'm seeing is the desc talking about Pen-testing

[long ferry]

depends on what you're referring to with editing

can you go to /edit?

that's a known bug for administrators

[shadow gull]

why is this

it sent me back to the second step when i completed it

:(

[noble violet]

i can't vote bot but some what happens for Application error?

[winter walrus]

#site-status, it is a known issue and is being worked on

[sturdy swan]

I cant see my server. I am logged in at my acc. It does have 1,210 members, I am owner of it, and I clicked on refresh multiple times

[shell inlet]

try clearing site cache and login again

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[rocky hinge]

997760467378393178
996960039300517939
Video Proof On DM,
(Contains Private info)

[sturdy swan]

Doesnt work

[shell inlet]

you can dm me

we'll only take actions if the user goes against #rules-and-info

[golden wolf]

Why does my server say it has 0 votes when it has 2

[cobalt sleet]

-sitecache

[wild stone]

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[golden wolf]

Thank u

[pseudo raven]

I got a weird error with a black and white screen when voting.

DevTools failed to load source map: Could not load content for https://id.sharedid.org/lib/pubcid.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

Then it said you already voted:3

[sturdy swan]

how do i fix this?

[next kestrel]

Hey there! this is a known issue and is being worked on, check #site-status for more info!

[next kestrel]

what are you doing before this error shows up?

[sturdy swan]

I was adding my own robot to the site

[pseudo raven]

Thanks

[brittle steppe]

why does the long description remove new lines

oh wait it doesn't

nevermind

[novel niche]

please vix the bug of voting

i can not vote

[floral pagoda]

Your vote should still go through, no worries

Or is this related to something else?

[bright stream]

Hey

when i vote on a bot this come out

any solution?

[dreamy abyss]

Hey, #site-status

You can try disabling any adblockers when voting
However the vote should have gone thru even tho you see the error message

[bright stream]

but the reward not received

[dreamy abyss]

Try in a different browser with no adblockers running. When happens then?

[bright stream]

ok i'll try

[bright stream]

still not wot working

nothing received

[dreamy abyss]

Does it say on the site that you have voted?

[bright stream]

yes

it doesn't say that i will vote in another 12 hours

[dreamy abyss]

Then you would need to contact the owner of the bot. If it says you have voted on our side, it is up to the bot owner to give the reward

[bright stream]

nah it doesn't say so

it says you will be able to vote....

[dreamy abyss]

You just said it said you had voted

[bright stream]

again and again

[dreamy abyss]

You made sure to try without any adblockers on?

[bright stream]

mistake i didn't understand the qst

[bright stream]

yea i tried on another browser

clean one

[dreamy abyss]

Then I am not able to assist unfortunately. The developer will start looking into the voting issue again on Monday

[bright stream]

you mean this problem will stay till tomorrow?

[dreamy abyss]

Not sure. I dont have any ETA
You could try on a different device like your phone

[crystal zephyr]

Why my bot is not on top search result when searched exact when it have much more reviews, votes and servers then others on the top.

[thick mason]

For some reason although the top.gg bot is in my server with the create invites ability, when i try to create an invite link to put my server on the top.gg website, i get a message flag up telling me it doesn't have the ability

[crystal zephyr]

Why you dont have role then…

[thick mason]

what

[crystal zephyr]

The bot developer role

Like i have see

[thick mason]

cause im not a bot developer?

i made a server

not a bot

[crystal zephyr]

Oh my bad

[thick mason]

im tryna get my server on their ist

list

[errant iron]

Hello, Why isnt the server's data shown on bot's top.gg page?

https://top.gg/bot/929247872849960970

[limpid cave]

Can I have

Can I have Credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[errant iron]

??

[shell inlet]

hey what do you mean by "server data"

[errant iron]

Next to upvotes

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[errant iron]

Got it

[errant iron]

I can't use topgg python library cuz I use Hikari, and the library expects me to pass discord.Client as an argument. Any solution to that?

[long ferry]

you'll have to make your own one then, the Endpoints are in the docs

[errant iron]

Alright

[wooden burrow]

Hi there support team staff, I just wanted to double check if this is still true and if there is no use to advertise my community to vote/pay for it as the system is broken, and if it will be back in the near or far future. Thank you for your consideration!!!

[supple mica]

Hi Bri! I'm not too sure if you have any issues in specific, however currently voting is having some issues as outlined in #site-status. Most votes are still being counted, even with the error message.

As far as I'm aware everything with auctions is working as intended with no cause for concern.

Server indexing is still being looked into by engineers, however as it's weekend they're all off enjoying the hot weather we're having 😎

[crystal zephyr]

Why my bot is not on top search result when searched exact when it have much more reviews, votes and servers then others on the top?

[edgy lake]

Any ideas why my biggest server is not showing when I’m trying to add it??

[minor inlet]

my bot it's to slow, why?

[shell inlet]

search indexing is experiencing issues currently, however can you provide the bot id?

[shell inlet]

clear website cache and try again by re-logging in

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[edgy lake]

How

do I do that

I’m on phone

[shell inlet]

hey try clearing cache

[crystal zephyr]

Sure : https://top.gg/bot/961847581674197082

[shell inlet]

just wanted to check if it had any cancerous characters, if yes most of them won't be displayed on search results. However as i told just now, search indexing is experiencing issues currently

[crystal zephyr]

What means “cancerous characters”?

[shell inlet]

if you're in d.js server you can see their general chat's channel name

that's called cancerous characters

[crystal zephyr]

Okay

[shell inlet]

never knew that was the term, thanks for the info

[crystal zephyr]

Yeah I checked, we dont have that characters on the bot page.

[shell inlet]

not the page, bot's name itself yeah

np

[crystal zephyr]

Yeah it dont have

[steel bobcat]

if not a known issue, many votes aren't going through lately
has an error that says client side exception or such

[supple mica]

#site-status

Waiting for an engineer after the weekend 😄

[gloomy shell]

The votes still go through, just to clarify

[supple mica]

Most of the votes are still going through even with the error popup thankfully. However, some people were saying clearing helped the error

xiuh got there before I

[crystal zephyr]

You fast in typin!

[supple mica]

only 107 wpm

[steel bobcat]

I see I see

[edgy lake]

I have seen the error before and it’s actually fine cause you still get the rewards

[supple mica]

That's great to hear, atleast user experience isn't fully impeded

[old wyvern]

Y is this coming ?

[supple mica]

#site-status

If you're trying to vote that is.

If not, try clearing your cache or swapping browsers. Relog if those dont work

[old wyvern]

Ty sir..the reply was quick lol

[supple mica]

As always, I try my best

[edgy lake]

If I’m on phone how do I clear the website cache

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[edgy lake]

Thanks

[sturdy swan]

If i think a bot could be faking it's server count how would i report it?

[long ferry]

you can do so through the report button

though you can also dm me for that, I'll handle it right away

[sturdy swan]

bro can someone help me i can't edit my server

it keeps showing me that i need to invite the bot but i already did but it stills how that i need to invite the bot for some reason

[storm musk]

some days ago i changed my bot name and profile

how i change on web?

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[storm musk]

ty

[elder mauve]

I haven't been receiving voting awards due to the client exception glitch.

[storm musk]

@cobalt sleet

[shell inlet]

hey, it's a known issue currently

refer to #site-status for more info

[storm musk]

ok one more

what does this actually mean?

imma confused

[shell inlet]

https://docs.top.gg

[storm musk]

k

[shell inlet]

you can get more info there

[storm musk]

k ty

[shell inlet]

np

[twilit cradle]

I am logged in with the bot's owner account, why can't I reply to comments?

[shell inlet]

currently there's an issue with it, you can't

[twilit cradle]

Oh, understood. Thank you.

[shell inlet]

np

[sturdy swan]

How to fix this plz?

[supple mica]

When voting?

[sturdy swan]

Yes

[supple mica]

#site-status

[split vine]

do servers need to be approved / declined

or do they go straight to the website

[supple mica]

No they dont need to be app/denied

[split vine]

alright

thanks

[sturdy swan]

How this supposed to solve this problem ?

[supple mica]

It doesn't. It's just letting you know, that we are aware of the issue when voting. Our team will be investigating the issue and fixing it.

[split vine]

how can I get a link to my top.gg discord server (on the website)

^^ if I’ve already posted it

[supple mica]

top.gg/servers/YOURSERVERID

[split vine]

ty

[sturdy swan]

Thanks

[ornate halo]

can i add nsfw tag in my bot ^page?

[dire patio]

Hello, support,

I had developed a discord bot, and it had been approved a few weeks back. It was stated that it would take about 1-3 days for it to show up in search. However, its been weeks and still not showing up in search. I was wondering if someone could look into it.

Here's a link to the bot: https://top.gg/bot/929866404759486474

[long ferry]

shows up on search for me

https://top.gg/search?q=Karma.

[dire patio]

Oh, must be on my end, thanks!

[tropic wing]

hi

i can't log in

trying but didn't log in

<@&817055174613794826>

[long ferry]

refresh the page after doing so

if it does not show a login button anymore, you're logged in

[distant dome]

Can we not report reviews anymore?

Some of the reviews are kinda rubbish and damaging at this point

[cobalt sleet]

You can report them to an online moderator for review

[supple mica]

Reviews are currently disabled right now, but if you need to report some you can dm a moderator to check them out

I was half way through the message while mac was typing, I wasn't backing down

[distant dome]

May I dm you one floppa?

[sinful monolith]

Will these number ever be changed to a different color? As you can't even read them without highlighting them

[distant dome]

Are you available

[cobalt sleet]

Sounds like a custom css issue on your page?

[sinful monolith]

hmmm

[supple mica]

Sure feel free to let me know.

[sinful monolith]

Odd

[cobalt sleet]

Are you using custom css in your description?

[sinful monolith]

Nope looks to be a safari issue tho

[cobalt sleet]

Maybe try clearing your browser cache?

[sinful monolith]

Works fine on chrome

[cobalt sleet]

Could just be an issue switching between themes clashing with the cache

[sinful monolith]

Same issue after clearing cache

Same thing on mobile safari too

[long ferry]

it's a safari based issue

safari is known to always cause issues

[tropic silo]

Like a new one

[torn saffron]

please fix sorting by vote

It's been more than two weeks

[brittle orbit]

The Team are working on it. Please be patient, thank you!

[orchid jay]

if I leave my bot gets pulled from the website correct?

[sharp flint]

Hi, wondering why I am getting this message?

[cerulean ember]

#site-status

[sharp flint]

Thank u

[prime depot]

i have just changed the name and the pic of my bot is it gonna be updated automatically on top.gg ?

[cobalt sleet]

-refreshdata

[wild stone]

@prime depot

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[prime depot]

thank you soooooooo much ❤️

[cobalt sleet]

No problem!

[quick jasper]

How to give someone perms on the website? SO they can edit the infortmation

[cerulean ember]

-team

[wild stone]

@quick jasper

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[austere oak]

Hello, is this community hiring?

[long ferry]

Heya we're always actively looking for staff members to support our site

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[jagged breach]

been having this issue for the past few days

[long ferry]

use a different brother than brave or operagx

these are known to cause issues

browser*

[sturdy swan]

hello

i see bots sometimes on their page display the servers the bot is in. Can i do that too? I'm pretty new top.gg

[sturdy swan]

<@&817055174613794826>

[brittle orbit]

Only if the server is added to Top.gg. You can add your server to top.gg at https://top.gg/servers/new

[sturdy swan]

my own server is but it doesn't show

[brittle orbit]

Is the bot added to Top.gg too?

[sturdy swan]

yes

could it be bcz it's new i just got approved yesterday

[brittle orbit]

Do you mean by these bots?

[sturdy swan]

oh no

i mean the bot page displaying servers it's in

[brittle orbit]

Ohhhhh

One second

[brittle orbit]

In your bots editing page, there should be an option to add servers to your thing. Like a little text box for you to input server ID's.

[sturdy swan]

i don't see it

stuff about servers there is only Support server link and URL

[sturdy swan]

oh i got it i think it's in the widgets place thank you

[toxic estuary]

on top.gg there is an ad posted which leads to a site where they sell discord tokens for mass dm etc. it should be prevented...

[floral pagoda]

Feel free to report this to a moderator in their direct messages

[high cloud]

Heya, is it already known that it is not possible to comment on reviews as a bot? (That's at least the case for me right now)

[long ferry]

Yup that is known for a little longer already

[toxic topaz]

Change the auction bid time

its not good for Indian

We have to wast our sleeping time wait till night 1pm

so please reduce the time

i request

[long ferry]

auctions last 24 hours

im not sure why it needs to be reduced then

ohh wait nvm I get what you're referring to

the auctions are in UTC, you can suggest it in https://feedback.top.gg if you really feel like that needs to be changed. be precise on why

[iron remnant]

Hi, is this issue resolved now???

[long ferry]

not fixed

[iron remnant]

Ok, sorry if this sounds weird but can you remove a review (if its possible) from my bot's page? I've already talked to the reviewer via DMs and resolved his issue but he's unable to delete or edit the review.

[supple mica]

Hey hey! You can indeed by reporting it to a moderator

Currently reporting reviews is disabled

[iron remnant]

Ok that is great, can i DM any moderator?

[supple mica]

Absolutely. Feel free to reach out to me

[iron remnant]

Amazing

[keen rampart]

How can I remove this

[supple mica]

You'll need to contact a moderator to report violating reviews

[keen rampart]

How ?

[supple mica]

Via dms on Discord 🙂 Feel free to hmu and I can deal with your report

[keen rampart]

So can you remove this?

[supple mica]

Dm me as I mentioned above^^

[strong spade]

hey guys im trying to add my server but it doesnt show my servers, any ideas?

[supple mica]

Clear your cache, or try another browser. If those don't work, relog

[strong spade]

aight imma try with another browser

[strong spade]

same results

even relogged

[tidal thorn]

will there be an announcement of when they'll fix the bug where the site spams notifications to vote?

[strong spade]

i have administrator in the server im trying to add

[shell inlet]

yes

[tidal thorn]

thanks

[shell inlet]

they'll update on the current status in #site-status when it's fixed

[strong spade]

anyone?

[cerulean ember]

You need ownership of server to add server to site

[strong spade]

same thing happened with the server owner

i can invite them here

[cerulean ember]

Ask server owner to tap on refresh button on site and clear cache of browser.

Also make sure that they are logged in the same account

[strong spade]

alright

[frozen mason]

i have the ownership and i don't see the server in my dashboard

[covert field]

poor sunil 😭

[frozen mason]

& removed cached & deauthorized and logged in again

https://top.gg/servers/new
it's this page to add servers right?

welp top.gg ded moment

[spare badge]

I added server before on site with admin perms

[frozen mason]

idk why but now it works

ig it was some sort of API issue

[cerulean ember]

Takes sometime after using refresh button

[cerulean ember]

"before" yes, admins had permission to add server but now only user who have ownership can add servers.

[frozen mason]

well i added it but when i search in the categories that my server has, i can't find my server, is there a reason for this too?

[cerulean ember]

It takes 2-3 days to index your server in search bar due to server cache

[sturdy swan]

Hello, I have a problem, I added a bot for monitoring, I lost a bot waiting for a check, this is how to solve

[frozen mason]

oh alright 👍

[cerulean ember]

Hey i don't get it what you mean can you explain clearly? What i can understand you mean you were waiting for bot's approval? Your bot recently got declined you can resubmit it after fixing issue

[sturdy swan]

what is the reason for disabling the bot?

[cerulean ember]

It's mentioned in the screenshot, your bot got declined for mentioning about nsfw feature in bot description

You can have a look at our guidelines before resubmitting bot so it won't get declined again
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[sturdy swan]

what is wrong there?

supposedly 18+ is not allowed in the bot

?

or how

[cerulean ember]

Your bot violates our guidelines, 18+/nsfw is allowed in bot but not allowed to mention those things on your bot's description (on site)

[sturdy swan]

Tipo in the help command, the description of commands, how to use them, etc. are prohibited

[cerulean ember]

I'm not talking about the mentioning in help command, I'm talking about bot description on top.gg website

[sturdy swan]

ok i'll fix it right now

but how long does it take to check? about

[cerulean ember]

-upto @sturdy swan

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[cosmic flower]

hmm
I used an imgur link but it always change to cdn.discordapp.com/splashes
how to fix this?

[cerulean ember]

What's the link?

[cosmic flower]

https://i.imgur.com/kJE5e5T.jpg

[sturdy swan]

@cerulean ember I added the bot for rechecking everything ..

[cosmic flower]

but I tried now with an normal attachment link

[cerulean ember]

Try copy pasting https://i.imgur.com/kJE5e5T

[cerulean ember]

Please wait for your bot's turn for review

[cosmic flower]

okay thanks
i try that

[sturdy swan]

Should I wait a few more days?

[cosmic flower]

hmm

[sturdy swan]

How to become to check bots ?

[cerulean ember]

Current wait time is low so it won't take much time around 4-5 days.

[cerulean ember]

I don't get it can you explain more clearly?

[cerulean ember]

Oh wait a sec

[cosmic flower]

k

[cerulean ember]

Maybe add .png after it or https://imgur.com/kJE5e5T.png

[cosmic flower]

okay

[sturdy swan]

like a moderator to check bots for top.gg

[cerulean ember]

-apps @sturdy swan

[wild stone]

@sturdy swan

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[cosmic flower]

working 👍

[cerulean ember]

Click on the link below to redirect to forms

[cerulean ember]

Cool!

[cosmic flower]

thanks for the help

[cerulean ember]

No problem

[true oyster]

Hello, I have a problem with the top.gg page of my bot, when accessing the number of 123 guilds appears, but currently it has more and I don't know why it is not updated.

id of bot: 830223670936993792

Ty

[spare badge]

Is discordbots.org domain owned and used by top.gg?

[mental onyx]

what is the webhooks area for? Is there a way I can make a webhook send a notification on the server when someone votes for it?

[shell inlet]

https://docs.top.gg you can get more info regarding those here

[wintry lark]

Urgent help needed, I just paid 4 times our debt for around $5, my card was charged but in the interface the payment is still not completed and I cannot bid in the upcoming auctions.

[gloomy shell]

^ responded in auctions support, please only ask in one channel next time

[shell stream]

I don't understand why my bot was not approved due to "requiring administrator permissions" the bot does not need these permissions. They are set in the link to be added and in the link where the number 8 is, it is enough to change it to 0. I hope that this time my application will be accepted

[past scaffold]

https://top.gg/bot/990688037853872159
My description stopped working yesterday and I left it for about 24 hours because I know there is usually some caching issues, but is this because it has invalid html? or invalid MD or something similar?

[vagrant wigeon]

it is probably best to contact the person who reviewed your bot. However, your bot can ask for admin in the bot link, but it just can't require admin for it's commands to be run. For example, your bot responding with "I am missing administrator permissions" to any command is not allowed

[past scaffold]

Am I allowed to have a mixture of HTML and MD in my description?

[sturdy swan]

@dreamy abyss i guess that's ads

[sturdy swan]

yes, should work

[past scaffold]

cool thanks

[dreamy abyss]

@fair oyster please dont advertise 🙂

[sturdy swan]

F, banned

[past scaffold]

L

[dreamy abyss]

ah, nice

[umbral ibex]

the one place to advertise

is the one place the mods look at the most

[gloomy shell]

lets not call people names @umbral ibex

[umbral ibex]

my bad homie

[long ferry]

do you get any errors when saving?

[past scaffold]

No it just doesn't show up

[long ferry]

seems to save according to our logs

[past scaffold]

I found out why tho

i had

<iframe />

instead of

<iframe></iframe>

[mental onyx]

How do I get an auth webhook?

[past scaffold]

im soo used to writing jsx with next

💀

sorry for the bother

rip servers

i would like to belive that i single handly took down togg website becuase i had invalid html 😃

[past scaffold]

go to your bots edit page and go to webhooks on the side

make sure to read about the authentication suggested when using webhooks

[languid lily]

small question, I had my bot in my server and one other before I posted it on topgg. It shows as being in 0 servers but it's in at least 2 + 1. The 1 is someone who invited it from topgg. why is it showing 0?

[scarlet kernel]

web dead

[gloomy shell]

Give it a few minutes and it will most likely come back on its own

[mental onyx]

But I'm referring to servers

[gloomy shell]

-servercount

[wild stone]

@languid lily

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[languid lily]

that results in this?

[gloomy shell]

yep

you post the server count to us

[languid lily]

ah ok ty!

[last veldt]

I have a question

[supple mica]

Whats your question!

[last veldt]

What is the rule on thumbnails

For bots

[supple mica]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[supple mica]

You should be able to find them in our bot guidelines! However, in short

[last veldt]

Ok thanks

[supple mica]

You can't have thumbnails in the big embed image.

Or anything that can be varied for user input

i.e YouTube thumbnails, google screenshots etc.

[last veldt]

I asked, because botghost music commands uses thumbnails

I can’t control that how their bots are made

[supple mica]

That's correct, so you will either need to edit that or remove the music commands entirely.

They won't be approved otherwise

[last veldt]

I can’t change the thumbnails only botghost developers can remove that

[supple mica]

Then I'm afraid your bot can't be posted to topgg.

[last veldt]

It’s does not provide any nsfw because I have talked to them about it and they said it was fine to advertise on top.gg

[supple mica]

We'll have to test it, but most of the time safe search isn't enabled.

[last veldt]

Ok but most of the thumbnails are hidden from everyone, they only are set to only show by one user that summoned the commands

[supple mica]

It will still need to abide by our NSFW guidelines.

There's no way around it

[long ferry]

Note that ephemeral messages still need to follow our guidelines referring to NSFW content

[supple mica]

that's what i meant yes couldn't remember the word^

[long ferry]

ye ye

they do, yes

though note that deleting and resubmitting in the hopes of getting it more known is considered trend abuse and is bannable

[last veldt]

I will try to disable the images but If I can’t I will remove the bot from the site. Is that fair

I was unable to remove the images, so I removed the bot from the site

[left ferry]

do votes ever reset?

[long ferry]

they reset monthly at 0:00UTC

[cosmic flower]

It happened again ☹️

[lucid pebble]

my bot's widget is showing this:

How do I fix this?

[long ferry]

refresh data

that's often caused by an invalid avatar

[tribal eagle]

I need help

It keeps loading

[long ferry]

are you the owner of the server you're trying to add? aka the user with the ownership on discord

[tribal eagle]

Yes

[sturdy swan]

I know why, your server invite is “gallett”

There is two “T”s

[sturdy swan]

Do it over and make it .gg/gallett

[tribal eagle]

Same

[sturdy swan]

Okay, we’ll I tried to help

[tribal eagle]

Thanks

[sturdy swan]

Np

[hexed locust]

how i can add new a Creators in my bot

[waxen dune]

When ever i vote this happens

But vote count

[long ferry]

#site-status

[spare badge]

Can I set more than one webhook to track votes?

[brittle orbit]

I think so

[spare badge]

I added a new webhook and previous one removed

[brittle orbit]

Then only one then

[ancient river]

hi

can i hide my name in my bot top.gg page?

[shell inlet]

no you can't, however if you transfer your bot to a team the team name will appear and yours will be gone

[ancient river]

is there any public team profile thing in top.gg?

[mortal maple]

Hello. I'm experiencing the issue when I'm not being sent back to Top.gg bot page after voting. I'm attaching some images of the error

[visual adder]

#site-status

[mortal maple]

cheers

[raven crane]

where go announcements go to?

[brittle orbit]

The announcements go onto your bots/servers home page

[sturdy swan]

it only happens to servers

[sturdy swan]

can I use the top.gg emote on the button?

in command

[long ferry]

Sure

[gleaming void]

This always happens with me

After voting

In android and pc both devices

[long ferry]

#site-status

[gleaming void]

First time It happened with me on Android and I thought my device error and when I check in pc

Same

[floral pagoda]

The vote will still go through, no worries

[sturdy swan]

Hi, I want to delete my account

[gloomy shell]

Hi there, you can follow the instructions found here: https://support.top.gg/support/solutions/articles/73000502496-how-to-delete-your-user-account

[sturdy swan]

Thanks

I already deleted my account but I still see my stats

[supple mica]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[supple mica]

If you want to delete you data from a bot you will need to reach out to their support team.

Topgg doesn't hold, view, or contribute to any data from independent bots.

[sturdy swan]

why isn't the server showing up under my dashboard, i have admin perms and was the one who originally added it to top.gg

[long ferry]

that's a known issue when not being the owner of the server (ownership on discord, not the listing), you should be able to view it and edit it nonetheless

[sturdy swan]

ah what if i need to edit it?

just make a new one or wait until the bug is fixed

[long ferry]

see above, you should be able to just edit it on the server page

[sleek shale]

any staff who handle unban appeal tickets

[sturdy swan]

like this page? cuz i don't see an edit button

[sleek shale]

my frnd has created the unban req so can you check it out his ticket id is #315634

[long ferry]

Be patient, they'll get a response in likely less than 24 hours

[long ferry]

go to /edit instead then

[sturdy swan]

alright

[sleek shale]

he created the ticket yesterday

[long ferry]

Yes, be patient

[noble badge]

someone can delete my bot bot id -> 953539373012500490

nvm i got it.

[main flare]

995736805913677936

[gloomy shell]

-b 995736805913677936 carding scam

[wild stone]

MertAmca Hâzretleri#1091 was successfully banned.

[main flare]

Thx

[unkempt solstice]

Can we no longer report reviews or is there a different way now?

because I've got some ridiculous reviews atm.

[cobalt sleet]

Feel free to DM any online mod. There's currently an issue which prevents the report button from showing.

[unkempt solstice]

Thanks.

[bitter glen]

How long do you have to wait until members will start joining your server? I won the top page bid last night and when it went live today I cant get a single member, It's been up for an hour almost 2

Is it maybe my invite link?

It said I would get around 2k clicks on my discord link

[long ferry]

its not clicks what you got, its impressions. Impressions are any interaction with your ad, such as a view for example

it is not guaranteed to get you clicks, that entirely up to how you design your ad

[bitter glen]

Ohhh ok

[long ferry]

and what your goal is with these impressions is a click-through, thats essentially the purpose

a click through is a impression that leads to a click and thus a server join

[dim hinge]

Please fix replying to reviews.

[long ferry]

it is still a known issue, the developers are aware and there's no ETA

[static thistle]

What's the meaning of ETA, may I ask?

[fervent raptor]

Estimated Time of Arrival (as far as I know)

[static thistle]

Thanks.

[warped quartz]

hey im wondering if u guys looking for a manger or bot reviewer

is there any open jobs available

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[cobalt sleet]

Hop

[warped quartz]

lol it says i already applied

[long ferry]

yup seems like you already applied

since we've taken a new wave, you might've not made it. Feel free to reapply when we refresh applications

[last silo]

I am trying to set up vote reward roles & when I click to choose it, the role is not listed. It is a role made by discord settings function. I actually can't really get the roles to scroll much (we have a lot of roles). Help plz! (Plz ping me)

[long ferry]

make sure the role you're rewarding users with is below Top.gg's highest role

though we're aware of that issue with alot of roles, the only way to fix that right now is my zooming all the way out

[last silo]

It is below it's highest role

Let me try zooming out

That worked!

Next question, I am trying to set apply x role after a vote remove after 12h and it keeps saying it must be an existing role. It absolutely exists. Help plz!

[long ferry]

You set a role already on top.gg didn't you?

don't think that error is somewhere from Top.gg

[last silo]

Yes the server owner just figured it out! Tysm!!

[static vapor]

Hi

[plain aspen]

Hi , Can I help me please .

[supple mica]

How can we help?

[plain aspen]

I want to change the name of my bot in top.gg.

My bot id is 832997633126694934

[supple mica]

You will need to change it in the discord developers portal, then refresh data.

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[plain aspen]

I honestly haven't seen a place where I can change the name of my bot.

[supple mica]

You'll need to change it at https://discord.com/developers/applications/

[plain aspen]

Yes

Yes, I changed it from there, but it has not changed in your system.

[supple mica]

Did you follow the instructions in the embed above?

[plain aspen]

Yes, I did, but no results.

[supple mica]

What did you change it to?

[supple mica]

Loaded fine when I edited the description

[plain aspen]

Okey thank you.

[supple mica]

No worries

[plain aspen]

The change has now been successful.

[inland ibex]

botted votes bruh

No way in hell that server with 3.7k has a true 22 thousand votes.

@supple mica are you able to escalate this?

[supple mica]

Hey there! I'll take a look into this right away.

[inland ibex]

Thank you buddy

[ornate stump]

is it possible to like to transfer my bot id to another bot causes of the bot verification?

[supple mica]

If you really need to submit a new application, you will get a fresh bot page. You will need to resubmit your bot through the queue.

[ornate stump]

so i need to make a new application is it okay if i copy my main that i have now?

[supple mica]

Yes it is.

[ornate stump]

ok

[sturdy swan]

where is the channel to see approved bots

[ornate stump]

#logs

no wait its #mod-logs

[supple mica]

Approved bots are #logs whilst declined bots are #mod-logs

🙂

[ornate stump]

ohhh

[sturdy swan]

do you guys know the characters or features to make text highlighted or appear big in the long description section or embed images etc?

all I know is ## so far

[supple mica]

https://www.markdownguide.org/cheat-sheet/

Should help

[sturdy swan]

thank ya

[ornate stump]

is it possible to have 18+ commands but its filtered so it only can be used in nsfw channels

[supple mica]

Yes as long as its appropriately filtered, and doesn't violate our guidelines its' fine

[polar field]

My peeps can't place a review under my top.gg page, why is this?

[surreal tartan]

My server Wont show up on my “add discord server” page

[next kestrel]

This is a known issue

[next kestrel]

Could you please Try to log out and log back in to see if it fixes it

[surreal tartan]

Ok

[surreal tartan]

Still not showing:(

[sturdy swan]

Hello, is it possible to add a verified bot here?

[untold sentinel]

Hey! So i try to upload a Background URL which is a png and is on imgur but when i press save

And also top.gg bot is in a server with the bot but the bots user profile picture shows as

[shell inlet]

try https://i.imgur.com/ (rest of the link here)

[shell inlet]

-refreshdata

[wild stone]

@untold sentinel

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

[untold sentinel]

same problem

And i refreshed data but still no luck

[shell inlet]

clear sitecache and try again

[shell inlet]

try removing https

or https://i.imgur/ (rest of the link here)

[gray flax]

@gloomy shell Did you find any problem with the search dropdown tag?

[next kestrel]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[next kestrel]

@surreal tartan try clearing your cache by following the above embed and check if it works

[sturdy swan]

Hello, my bot uses .setUsername & .setAvatar but I am afraid my bot might get declined because of this.

Discord provides us this feature but I am not sure whether it might violate the Discord ToS or Top.gg ToS depending on how I handle this feature.

I ensured that those commands are only accessible by whoever has administrator in a server the guild is invited in ( meaning it can be anyone as long as they own the server and invite the bot into it ).

How would I handle this? Do I completely remove it? Do I restrict it only to special user ID's aka those who I trust?

I thought of using some sort of system that filters the image for whether it is NSFW/inappropriate or not,
but this might not guarantee safety ( it contradicts 'better safe than sorry' )

advice appreciated!

[cobalt sleet]

-servercount @sturdy swan

[wild stone]

@sturdy swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[cobalt sleet]

Please use the support channel for help. You'll always get a faster response than in my DMs.

[sturdy swan]

okay thank you

[sturdy swan]

I'd still need clarification on this

[long ferry]

if users can set an avatar and a username on your bot (globally), is likely considered owner only commands and should only be locked to you

[sturdy swan]

alright thanks I'll restrict it to myself and whoever I trust

[surreal tartan]

Didn’t work

[long ferry]

what issue are you facing again?

[surreal tartan]

Wait nvm. I Found the reason why. It wasn’t updated to the new updates I made to it😓

[sturdy swan]

🤔

[long ferry]

it is not, no

[left ferry]

Your app is missing an invite link. Add one so users can easily add your bot to their server.
I am trying to verify my bot but i am getting this error, any fixes?

[long ferry]

-verifybot

[wild stone]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[long ferry]

You'll have to wait a full 24 hours if you were ratelimited

avoid doing too many things on the site

[hoary glen]

Ah ok

Tyy

[sturdy swan]

how long does verification take

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[proven glade]

Hi I received reply Luca ```xml
Your bot was declined by reviewer Johand.

Reason: One of your main features are no functioning. Your music command just gives me errors.

Your bot has a command Bolock which requires MANAGE_CHANNELS . To lock a channel you should only need MANNAGE_ROLES. Please make sure your bot only requires permissions it truly needs.
If you would like to dispute your decline, please DM Johand.```
Ok but can anyone tell me which role require for moderator to lock channel and bot ?

[cerulean ember]

For user there's no rule against it you can ask if user have admin, manager or any perm, but if bot ask itself for another permission which isn't required then we decline it. For locking channels bot require itself to have manage_role not manage_channel

[proven glade]

Oh thank you

I will fix it and add again

Thank you for your assistance

[sturdy swan]

Apparently it can take up to a day

Is this true?

That's amazing honestly

[long ferry]

up to a week is the default

[misty crow]

My bot and account was banned, but bot is still on monitoring. I created new bot and got verified. Can I transfer data of old bot to new one on site?

[floral pagoda]

Banned from Discord or Top.gg? If you’ve created a new bot you’d have to wait until we’ve tested it

[misty crow]

banned from discord. new one is the same as old

[long ferry]

you cannot no, you'll need to submit your new bot entirely

[brittle steppe]

can't verify email

the link doesn't work

for auctions

[fluid scroll]

my bot has not been visible on search even after far more than 3 days

[brittle orbit]

Head to #auctions-support

[brittle orbit]

It’s a known issue

[fluid scroll]

so how long do you believe it will take?

[brittle orbit]

There is no ETA

[fluid scroll]

ok thanks

[brittle orbit]

Np

[little wave]

How can I check if my bot is yet reviewed or not

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[knotty acorn]

-upto

-notified

Hey How can I can get the auction credits after my bot reaches 100 votes?

[next kestrel]

You can redeem them from the bot/server page

[knotty acorn]

From where

on the bot page

[next kestrel]

Bot page -> edit -> votes

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[next kestrel]

You can check this out for more info ^

[knotty acorn]

ok

[sturdy swan]

hey, i hope i am right here: i want to list my server on top.gg, but it doesnt show up. can anybody help me?

[next kestrel]

Try logging out and logging in again and see if that fixes it

[terse onyx]

Does top.gg turn down music bots, i feel like i heard it some where and just wanted to check before i apply

[long ferry]

We currently do not, no

[terse onyx]

okay, thank you

[sturdy swan]

nope, it doesnt fix it

[next kestrel]

If you haven’t already, please try to manually add the @small lantern bot to your server, this should display it on your server list on the site

[tame mauve]

Hi, I got a review on my bot asking what the commands were, how do I reply? I used to be able to do this but I can't figure it out anymore

I am logged into the account that owns the bot

[next kestrel]

You are not able to reply to reviews for the time being and is a known issue!

[tame mauve]

Ah dang

I tried to dm them from their connected account but their account isn't accepting friend requests so I can't do anything

Fun

[long ferry]

You'll need to wait until reviews can be replied to again

[tame mauve]

Yeah, Thanks for the response anyways

[sturdy swan]

hello um when i go to top.gg and check the server i added it doesnt show up. I want to edit it but its not there idk how to edit my server. When i click add > Discord server it tells me to add the server again but its already on the list on top.gg

[sturdy swan]

<@&817055174613794826>

[gloomy shell]

Are you the owner of the server on Discord?

[sturdy swan]

no but yes

i mean

im on an alt

which isnt the owner account of my server

[gloomy shell]

The discord account that has ownership of the discord server needs to log in to Top.gg and edit the server

[bitter glen]

Hi can I have help?

[sturdy swan]

deal

[bitter glen]

Why Is my ad replaced with someone elses?

Its been a day and its gone

[gloomy shell]

Advertisements show until you get all of the impressions you paid for, then it switches to the next one

[bitter glen]

Don't I get the whole week?

aWWW

[gloomy shell]

No, you pay for as many impressions as you want to receive

[empty steeple]

I can’t log in

[long ferry]

Heya could you elaborate what issue you're facing?

[empty steeple]

When i try to log in nothing shows up

Btw I have logged in before but I got logged out

[sleek shale]

hy my frnd apply for unban appeal his ticket id is #315634 its been 3 days he didnt get any response

[long ferry]

Like I mentioned last time, be patient

[long ferry]

could you elaborate what you mean with nothing shows up? perhaps a screenshot?

[empty steeple]

K

Don’t mind the Krispy memes

[long ferry]

that is something on discord, we cannot help with it

[empty steeple]

Ah

Ok thanks anyway

[ornate stump]

is it okay if there is nsfw commands but they can only be used in nsfw channels? Or is that against the Top.GG tos?

[gloomy shell]

you can have NSFW commands as long as:

1. they are not mentioned on your bot's page on top.gg
2. they are locked to NSFW channels only
3. they do not violate discord tos (underaged, etc)

[ornate stump]

okay then im good..

[sturdy swan]

@sturdy swan

[deep cairn]

how do i change the name of my bot

[long ferry]

Heya You should be able to simply rename your bot through the discord developer portal, then

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[deep cairn]

Did not serve me

[long ferry]

it seems like you haven't made any edits, see the example above

[sturdy swan]

After doing that I'd wait around 30 minutes to an hour due to server side caching, just to be sure ^^

[mossy crater]

my server just won't show up in the add server function

even though I'm the owner

[long ferry]

press refresh servers, logout then clear cache, then log back in

[mossy crater]

thanks B

[undone quest]

hey, why the "top servers using this bot" isn't showing in my bot's page?

example

[undone quest]

<@&817055174613794826>

[brittle orbit]

Because your bot isn’t in some of the most voted top.gg servers

[bleak charm]

DM ads 800046661069176842

[cyan flint]

ty

[shadow gorge]

Where is the report button for reviews?

it seems to be gone

[deep cairn]

How do I get the key for this link? mongodb+srv://IRONCRACK_YT:<password>@cluster0.fbbvy.mongodb.net/?retryWrites=true&w=majority

[shell inlet]

you can dm an online moderator and report

just provide the bot's id , the review screenshots
we'll only take actions if it goes against our guidelines

[shell inlet]

hey head to #topgg-api for api queries and #development for issues with code

[shadow gorge]

it's for a server

is it still the same process?

[shell inlet]

yeah just provide server id then

[shadow gorge]

Alright thanks

[shell inlet]

np

[spare badge]

Can I set more than 1 webhook to track votes?

[next kestrel]

You cannot, you can add only one endpoint

[sturdy swan]

hey, I have a bot that uses reverse searching API from a website that is specialized in anime as the website is known as a datastore for those images, ranging from safe to explicit ( nsfw ) images

I ensured that the reverse searched result is ONLY posted in NSFW channels ( unless I use the filter tags the website provides me with which filter SFW and NSFW, this way safe results can be posted in sfw channels but I havent implemented this yet )

My bot mentions no sign of NSFW in my pending bot description nor name nor any inappropriate pictures

https://top.gg/bot/997252470097051741

is this bot against the top.gg ToS?

---

to confirm, I ensured;

1. no nsfw mentioned on page
2. nsfw is locked to nsfw channels
3. they do not violate the tos

[long ferry]

should be fine then

[crude loom]

do you guys accept slash command only bots?

[vagrant wigeon]

yep! as long as it still follows our rules, thats fine!

[crude loom]

ok amazing!! Thanks

[vagrant wigeon]

no worries!

[crude loom]

if i want to tell the bot reviewers something, where do i say it

[sturdy swan]

When submitting your bot to the website there is a Note for reviewer section. You can put it in there, we read it when reviewing your bot.

[crude loom]

i submitted my bot, but the bot may be down bc we are swapping hosts

[sturdy swan]

You can always edit the bot's page and add the note now at https://top.gg/bot/987630098322706482/edit

Say that there is a maintenance about switching hosts, and the bot may be down until a specific date. The date (and time) needs to be precise

[crude loom]

ok thanks

[sturdy swan]

If you got any problems or questions feel free to DM me

[unique lagoon]

Hi guys,
So I'm trying to add my server to top.gg but when I get to step 3 and click add server it just rolls me back to step 2. Anyone got any idea why that might be happening ?

[sturdy swan]

May you show what you've put in the fields?

[radiant edge]

Hi, need some help.
Im trying to find my server in the website search and I only find it if I search by name, even though I added appropriate tags to it etc ..
Has anyone encountered such a problem?

[bronze compass]

How can I modify the Creators list?

[sturdy swan]

You can't

[bronze compass]

Damn, that's unfortunate

[sturdy swan]

Only the submitter of the bot will be shown

Or the team name

[bronze compass]

No, I'm able to see multiple names in the list

[sturdy swan]

And if you click the team name, you see the list of all its members

Yes, that was an old feature that has been removed

[bronze compass]

Mine and the ex-owner of the official server

[sturdy swan]

You can no longer do that

[bronze compass]

So, it's hardlocked? No way to modify it you say?

[sturdy swan]

It will always be the submitter or the team name shown

[bronze compass]

But I am the submitter and it's not assigned to a team.

[sturdy swan]

As I said, your bot page has an old and removed feature

[sturdy swan]

You cannot edit that anymore, either you keep it like now or change to only your name/name of a team

[bronze compass]

Yeah, so how do i update it to use the latest one?

Hmm

[bronze compass]

This is what I'm trying to find though... how do I change it to only my name?

[bronze compass]

As you can see here, it's not assigned to a team at all.

[sturdy swan]

That's a good question, honestly never faced that Maybe someone from the <@&817055174613794826> can help you out.
One way to be sure it works will be to resubmit the bot once again, but maybe the support team has a better solution and more effective one. I'd wait for them to come back to you

[bronze compass]

If it comes down to resubmission, I would rather just keep it this way. Not worth losing all the discoverability and analytics till date.

[sturdy swan]

Yeah that's why maybe the support team has a better/manual solution, resubmitting is not always ideal

[brittle orbit]

whats the issue

[sturdy swan]

On the bot's page the owner is the legacy feature

Where we used to be able to add multiple owners

User want to have only their name now, since the feature is gone, there is no longer the field regarding that

[bronze compass]

To sum it up:

[brittle orbit]

ahh

[brittle orbit]

yea, you'll have to resubmit your bot, sorry about that mate

[bronze compass]

Ah dang, then I'll just leave it like this.
Thank you.

[sturdy swan]

[brittle orbit]

No problem, sorry for not coming up with a solution besides resubmitting

[bronze compass]

While on the matter though, one question.
If I transfer the bot to a team, does it have any impact in terms of analytics, discoverability, reviews, votes, etc.?

[brittle orbit]

I wouldn't think so, no

[sturdy swan]

It shouldn't

[bronze compass]

I see

[brittle orbit]

[bronze compass]

I will consider that as a future option after I get a collaborator. I can actively change the Team Members right?

[brittle orbit]

Yes

[bronze compass]

Great, thanks!

[brittle orbit]

No problem! Have a wonderful day!

[sturdy swan]

how to get Top.gg Bot token for interacting with Top.gg dotnet API?

[brittle orbit]

-api

[wild stone]

This channel is for suggestions, help, and bugs related to our official API libraries and documentation found at https://docs.top.gg/

If you need help with other development, please use #development.

[sturdy swan]

i was not at all asking about anything related to that API literally. I was just asking how to get my bot's top.gg token.

[candid mica]

webhook panel

[sturdy swan]

ok thx

[brittle orbit]

i was just about to...

nvm

[brittle orbit]

#topgg-api message

[upbeat sandal]

I can't send my review to my server

[brittle orbit]

Yes, its a known issue

[upbeat sandal]

The solution?

[brittle orbit]

There is no solution at the moment, the developers are trying to fix it.

[upbeat sandal]

I clicked on post review

But nothing happens

[long ferry]

could you screenshot the review section?

can't reproduce the issue you're facing, seems to work fine for me

[sturdy swan]

@shell inlet

[upbeat sandal]

?

[long ferry]

And does it like load really quick?

like to you see a loading circle somewherem

I'm guessing you got ratelimited then, reviews should work

[gusty sleet]

I cant change the Team Name

[cinder cliff]

Hi. Why i can't add top.gg in my authorized app 🥺?

[sturdy swan]

What do you mean with "Authorized App"?

[upbeat sandal]

nope

[long ferry]

try again later then

[sturdy swan]

Litterly getting spamed by this 🥶

It is a known issue. The engineers are/will be looking at it whenever they have time.
For now the best would be to disable the notifications for the website.

[zenith cipher]

Why is my bot that has 46 votes not at the top of the bot list, but is preceded by bots that have only 2 votes? Would you know how to help me?

[wraith steppe]

member dming me to add his bot to my server. id - 964554739519983626

[cobalt sleet]

Thanks for reporting

[cobalt sleet]

This is a known site issue but it is one of our priorities to be fixed next! We'll be working on this and more search improvements soon but there's currently no ETA.

[reef stone]

If I blacklisted a user from my bot and then he rates it 1 star due to that, can that review be removed? (I don't want to blacklist someone if my rating will be ruined for it)

[cobalt sleet]

Depends on the content of the review

But in principal, no that wouldn't be against our guidelines

So we wouldn't remove it

[long ferry]

Yeah would say the same: You could essentially consider it the experience of a user

[sour island]

Can i get my bot vote count in top.gg web?

[cobalt sleet]

https://docs.top.gg

[sour island]

Soon?

[cobalt sleet]

Not sure what you mean. Are you trying to get your bot's vote count data from the API?

[sour island]

Yep i want get my bot vote count in top.gg

[cobalt sleet]

Please read the docs I linked above then. You can ask for help in #topgg-api if you need it.

[sour island]

Ok ty

[cobalt sleet]

No problem!

[hardy ore]

Hey, I was wondering if there was a way to link directly to the review section of a bot?

Appending #reviews to the end of a link no longer seems to work

[cobalt sleet]

You can go to your bot page on Chrome, highlight the review section title and then right click and select "copy link to text" and use that

[hardy ore]

I tried that, the link doesn't consistently work, especially across MacOS/Windows. Plus it won't work on non-Chromium browsers :/

https://top.gg/bot/508759831755096074#:~:text=105%2C000-,Ratings %26 Reviews

Is there an officially supported way to jump to reviews?

[cobalt sleet]

No

[hardy ore]

Got it, thanks

[ripe wren]

Is it possible to reply to reviews that users leave on my bot?
Additionally, is it possible for me to remove reviews, or to request a false review be removed?

[gray flax]

hmmm

[cobalt sleet]

Replies to reviews is currently broken. No ETA for a fix. We remove reviews that break our guidelines.

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[ripe wren]

I have a review on my bot that claims I sell user data, according to their 'independent' research - not sure what research they have, but I absolutely do not. It goes on to be insulting, saying " For the dev and the team: go wash your little kitchen please, go develop a real application".

I also have two reviews saying my bot was offline at the time of review; it wasn't - I've been monitoring my bot's uptime and it hasn't gone down on any shard at any point.

All of these reviews were made 6 days ago. Additionally, none of these users have actually used my bot.

Would any of these be in breach of the review guidelines?

[cobalt sleet]

Please DM an online moderator with the info and they'll investigate when possible.

[hard osprey]

Is it possible for a wallet balance to be moved from one account to another?