#support

1 messages · Page 669 of 1

plucky crypt
#

It was a new one have a verified security bot and music bot

zinc oracle
#

I only see one bot called IVON submitted on that account

plucky crypt
#

Other2 is team

#

bcs org

zinc oracle
#

if you didnt submit it you do not get the role

zinc oracle
#

-dotpost -d

#

😔

#

I miss you dotpost tag

vapid silo
#

Tengo un problema que no me deja hacer el vote desde hoy más temprano he perdido 2 votes serían como 10 o 12 jugadores y eso me da asco me podrían ayudar

#

I have a problem that doesn't let me vote earlier today I've lost 2 votes it would be like 10 or 12 players and that makes me sick could you help me

obsidian locust
#

No review for mee6?

terse coral
#

I need help I can't authorize my account on my phone

sturdy swan
#

but they get dumb reviews 😛

stoic socket
#

still seems kinda unfair that other bots with bad reviews don't get theirs disabled

solid nymph
#

So my server has 26 votes and several reviews but servers with less votes are on trending and not mine why is that?

gloomy shell
#

Please keep this channel on topic, thank you onionpray

gloomy shell
gloomy shell
solid nymph
#

If votes don't matter then what is the point of voting?

gloomy shell
#

not every server can become trending and it isn't an exact/guarenteed thing

grave star
#

I want report bug, when someone vote for bot, votes count as double, i had 4 votes and i'm voted for bot, now i have 6 votes

gloomy shell
#

its the weekend, thats intended.

long ferry
#

double weekends

grave star
#

o thanks

gloomy shell
#

from 0:00 Friday to 23:59 Sunday votes count as 2 b_nod

grave star
#

I didn't know that

zenith dirge
#

Hey guys I have a few questions one is this a good way for 250 member server to grow if i put it on the top.gg website? Also im not able to add my server whenever i go to the top.gg website add server nothing shows up?

delicate epoch
#

Can you add creators of a bot after it gets accepted? I made the bot a year ago and got a new maintainer like a month ago that I would like to add.

long ferry
#

Not possible, consider using teams

delicate epoch
#

👍 was thinking about that anyway, thanks!

#

Will anything change apart from having more people managing the bot? and can I migrate it back later if I change my mind?

vapid silo
#

I need help for My problem :(

zenith dirge
#

sick everyone just not going to answer me

tulip jungle
#

is it not possible anymore to answer to Reviews of a bot?

lone night
#

hey guys can i know why my bot is not approved or declined just deleted from top.gg

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

long ferry
#

seems like you resubmitted it though

#

check #logs with your bot id

fluid birch
tulip jungle
#

ah okay, but it will be back at some point?

lone night
#

@long ferrysee this is the lst actiopns of the bot

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and it got deleted

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see

long ferry
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not deleted

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other users cannot view your bot if it is not approved

lone night
#

ok sry

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there was something on the website

#

ty

torn star
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anyone else?

gentle garnet
#

Yes

scarlet kernel
#

web downnnnnnnnnnnnnnnn

flat swift
#

Yea

stoic socket
#

Not down for me sus

ornate junco
hollow stone
#

but its fine now

vapid silo
#

I have a problem that doesn't let me vote earlier today I've lost 3 votes it would be like 15 ir 17 players and that makes me sick could you help me

sturdy swan
stoic socket
sturdy swan
low sun
#

Is there any way to cancel a pending bot?

cobalt sleet
#

Go to https://top.gg/bot/BOT_ID and click "Delete" on your bot page

low sun
cobalt sleet
#

Make sure you're logged in

low sun
#

Oh nvm

#

Found it

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I was on edit page

cobalt sleet
#

Yep it's on the bot page baldmisonod

radiant knot
#

Still waiting for any ** HELP** possible 🙂

cerulean ember
limber yoke
#

You all probably should kick @tight hull. Its been hacked

stoic socket
rough crystal
#

hi everyone, how to change avatar bot on top.gg?

uncut ermine
#

@real laurel I appoligize for pinging you, but I have a concern about my bot request being declined. It is Soundify (963446135773605958)

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It seems it was declined because /play sends NSFW content to non-nsfw channels, but plenty of other bots listed on Top.gg, including ProBot, send NSFW content to non-nsfw channels

agile ember
#

My bot is using prefix command and slash command what i should put both or?

uncut ermine
agile ember
#

Oh i see thank you

cerulean ember
wild stoneBOT
#

@rough crystal

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

uncut ermine
cerulean ember
#

Yes

uncut ermine
#

I have a question regarding my bot application

cerulean ember
#

If it's regarding your bot decline you can dm the reviewer who declined it.

uncut ermine
#

Obviosly if they have things to do, im not blaming them, im just curious

cerulean ember
#

Make sure to mention everything in one message they'll surely reply you once they get time

uncut ermine
#

Thank you

urban trench
#

Don't know if this is really help related, but when setting up servers on MacOS using Safari top.gg's website is insanely laggy, I checked CPU usage and etc, no lag and about 15% ish usage on the CPU

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just wanted to report that ^

magic sundial
#

Hi!
Where do I go to Redeem my bot credits?
It reached 101 votes just now

candid mica
magic sundial
#

Also in #bids i didnt mean to bid i missclicked it somehow 2 times can someone delete them?

#

That Vex bot doesn't even exist now on top.gg

vocal tide
#

How do I see if my bot is approved or not?

sturdy swan
#

why am i getting this i have made my bot public

cerulean ember
wild stoneBOT
#

@vocal tide

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

cerulean ember
lilac falcon
#

did my bot verification just got deleted???

#

why is it gone

tribal basalt
#

Is there no way to delete your own reviews?

wary cliff
#

^^^^same thing

wary cliff
#

<@&817055174613794826> is there no way to delete my own reviews?

cyan palm
#

It's a known issue, there's no current eta

wary cliff
#

whats eta?

#

lemme google that

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i don't wanna add anything

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i just can't recommend a place anymore in good faith

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people change , places change

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reviews should too

wary cliff
lilac falcon
dreamy abyss
# lilac falcon but my bot is online 24/7??

The decline reason has nothing to do with the bot being offline. It was declined for incorrect prefix listed on the top.gg page

Feel free to DM Odin if you still think the decline is incorrect, or submit it on the site again with the correct prefix 🙂

lilac falcon
#

uh

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oh because i just changed the prefix and the new prefix is on my bot's status yea..

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i forgot to change it on topgg

dreamy abyss
lilac falcon
#

and i will have to wait a week?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

long ferry
#

as the current approval times state

lilac falcon
#

alr that make sense

lone night
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@long ferry

lone night
#

Pls

radiant knot
quaint badge
#

My bot got declined cause it sends NSFW content on none NSFW channel but the thing is my bot is Music Bot

It doesn't have any NSFW contents.

zinc oracle
#

Music commands can have nsfw images.

quaint badge
zinc oracle
# quaint badge Ok

Hey, someone brought up I might have phrased this poorly(thanks odin).

I meant that music commands sometimes will respond with nsfw images, not that they are allowed to.

Those images may be in the thumbnail, but not in the image section of an embed.

thorn wadi
#

The OpenSea sales and listings bot won't show listings.

It tracks sales fine, but when I do the command for tracking listings it says it dosent have permission. It has all 3 of the permissions it requires though... can anyone help?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

thorn wadi
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Oh okay sorry, thanks

thin urchin
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How do i reply to a comment as the bot? I forgot..

long ferry
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Currently not functional, no eta

thin urchin
#

Oh thats why..

thin urchin
thick blade
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-notified

red swallow
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Hey there, is there a way to delete reviews off of your servers listing on .gg? Someone left a review that wasn’t appropriate and needs to be removed. I’m on mobile.

long ferry
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Reviews cannot be removed by users, nor do we remove reviews that dont violate our review guidelines

#

Which server ID are you referring to?

red swallow
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741849463953424494

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My servers ID

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The user made the review as a personal attack to me that has nothing to do with my server at all. He must’ve known it couldn’t be deleted honestly.

long ferry
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removed

red swallow
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Thank you love

river sedge
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Hey guys What's the Step 4 In Add discord Bot?

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I've viewed that and joined that server to ask what is the 4th Step of Creating The bot??

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@long ferry ?

mortal pine
#

hi

signal rose
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Hey <@&817055174613794826>,
I asked to add my bot to the site. Will the reply come to me on the email or where?

wanton pagoda
#

who is Dylan?

#

it says to DM dylan

long ferry
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@supple mica

trim marlin
#

Hey, someone's bot on Top.GG is impersonating mine and I ask that their bot be removed from the website

My bot: https://top.gg/bot/620307267241377793
The infringing bot: https://top.gg/bot/804311287000858645

I have contacted the owner and they said they are not going to change the bot icon

#

<@&817055174613794826>

long ferry
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Yup will handle it in a bit

trim marlin
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Thanks mate

dreamy skiff
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<@&817055174613794826> I don't know why it keeps doing this, but it keeps removing me from seeing my server on top.gg

long ferry
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I could delete the bot from our site, sure

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but we cannot help you with your bot disappearing from your discord developer portal

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That is not possible, i can only delete your bot for you to resubmit a new one

magic copper
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Hiya, I'm curious about one of the terms outlined when submitting a bot. It states the bot cannot rely on other bots, i.e. answering quiz questions "if it negatively impacts a bot's features."

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But what if it doesn't negatively impact it

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the bot it is built around has trivial questions which are mainly there to prove your presence and prevent automation, my bot simply provides the answer to make it slightly easier

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how would that work with the guidelines?

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Would that be disallowed? Because it isn't really "negatively impacting" it

long ferry
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That refers to for example a user using a quiz bot and another bot giving answers to that bot

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that would be considered negatively impacting another bots feature

long ferry
#

-notified

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

magic copper
# long ferry That refers to for example a user using a quiz bot and another bot giving answer...

In this case, there are only a few questions and they are well known to the players. In fact, the answers are provided in the bot's official discord server. As you can see in the second screenshot, I have completed over 40,000 missions with a success rate of 99.33% and I am by no means the top player. There are many people with over 100,000 missions (one mission can be initiated every 60s). My bot simply provides the answers to make it less arduous when playing over an extend period of time. Furthermore, it doesn't break the rules of the bot and has been approved by the community.

long ferry
#

That would be considered negatively impacting questions. This is considered fine if you've gotten written approval to it being fine by the bot developers

magic copper
#

I see, so if I can get written approval from the owner of the bot it is linked to, then Top.gg will have no concern over the approval of the bot? That is, assuming everything else checks out too.

long ferry
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Yup, then we'd consider it fine too

magic copper
#

Perfect. Thanks for the help. 👍

edgy violet
#

hey im trying to add some images to the description of my bot but the img isnt showing up

long ferry
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how are you adding these to your description?

edgy violet
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like this

long ferry
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remove the ">stats" from the end

edgy violet
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nope still nothing

long ferry
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shows up on my end

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clear your cache

#

-cacheclear

wild stoneBOT
edgy violet
primal turret
#

Hey I wanted to ask if you get a email when your bot gets declined

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or if any information is given

long ferry
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

gleaming cipher
#

Hello, I added my bot this morning at exactly 6:00 AM and I have seen that they accept and reject bots and mine has not yet been reviewed, why does that happen?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

uncut ermine
scenic monolith
#

Hey there, I'm not able to respond to reviews for my bot. Not sure what to do HmmSip

gleaming cipher
gleaming cipher
#

how do i acquire the developer role

rigid valley
cerulean ember
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

rigid valley
cerulean ember
lime elk
#

hello, how to be a bot reviewer

cerulean ember
wild stoneBOT
#

@lime elk

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggContributor Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

haughty oak
#

#NeedModHelp

I have a music bot which have a premium command. Where if you buy premium you will be able to make a setup channel where you can play music without using prefix.

But the question is when I will apply for verification how you guys will make it cause when some one gives the +togglepremium cmd the bot gives me a verification message for those who have bought the premium and I make those guilds premium. So, will you guys personally contact me for your testing server to make that server premium?

Cause without premium you will not be able to test some features. So, how you guys will make it?

Thanks in advance.

stoic socket
#

If not, they will contact you to get premium access

haughty oak
stoic socket
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333949691962195969 is their testing server ID, feel free to whitelist/make it premium

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if not then yeah just wait for the reviewer to DM you

sly sluice
#

Bot not connected to discord

stoic socket
#

?

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Which bot?

floral coral
#

when reply to comments function will be available?

long ferry
#

theres currently no eta about it

long ferry
#

you can use the reviewers note feature for that Nod

sly sluice
#

Donated on wrong account pls help

long ferry
#

?

sly sluice
#

Owo patreon

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

floral coral
clear marten
#

can we change the name of the bot in top.gg?

#

I want to change the name of my bot on top.gg from Anti turu to AntiTuru

#

I've changed the name of my application but it doesn't change the name

stoic socket
odd wolf
#

Hi
I have submitted a bot for a review at top.gg
After a couple of days, after log-in. I can not see my submission neither I got any info about the evaluation results.
What do I do?

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

deep dew
cobalt sleet
#

That's not our site

deep dew
#

Hell no

odd wolf
# cerulean ember

Thanks for this. According to our logs - it was no downtime. Can you help me understand what "offline" means in your context?

odd wolf
cobalt sleet
odd wolf
cobalt sleet
#

No problem! darkHappy

toxic zephyr
#

Got their dm

haughty oak
long ferry
#

theres not no

zealous grotto
#

Hello

#

sorry for the inconvenience, i would like to ask a question if possible

long ferry
#

sure what do you need

zealous grotto
#

about 1 week ago I applied to add my bot to your site. For about a couple of days I have not been able to reach the bot page (where it told me to wait 1-2 weeks for verification) as I get an error 404. I don't wish I had done something wrong!

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

long ferry
#

bot was declined yesterday

sturdy swan
#

Why my bot profile picture not updating on top gg page

toxic zephyr
wild stoneBOT
#

@sturdy swan

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

sturdy swan
white linden
#

How do I delete my server from top.gg?

cerulean ember
cerulean ember
#

Yes, if you want to delete server type "DELETE"

#

Then the delete button will show up!

white linden
#

It still not showing?

#

It is deleted, thank you

cerulean ember
#

Oh okay!

tribal garden
#

Hey! Are page announcements being deprecated or is the backend having issues? I'm trying to post an announcement but it just keeps saying changes saved and then doesn't display the new announcement?

tribal garden
#

I see. Thank you!

long ferry
#

not possible, the confirmation before transferring it mentioned it not being reversible

#

only way is to delete the bot and resubmit it

wintry acorn
#

Hey Odin I have applied, when will it be accepted?

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

drowsy furnace
#

How do i access the page where i set up my server on top.gg if i accidents remove the page ?

dreamy abyss
drowsy furnace
dreamy abyss
sturdy swan
#

,KEKW

thin urchin
#

@long ferry

long ferry
#

?

thin urchin
#

one sec

thin urchin
shell inlet
thin urchin
#

I want to report a comment that has been left on my bot. I've improved but I'm left with a bad rating.

I want someone to remove that comment.
Bot Id: 955086662969458769
Commenter:

gloomy shell
#

Currently there is a bug that prevents owners from replying to reviews. We are aware of this issue and are working on fixing it!

shell inlet
solemn hull
#

hello, how long does it take for my bot to be approved?

shell inlet
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

solemn hull
#

does he get married here when my bot is approved

#

and if the bot is approved or rejected does the message come

cobalt sleet
#

We don't add bots here

fierce osprey
#

why the bot pfp doesn't update (maybe because it hsn't been accepted yet???)

cobalt sleet
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

fierce osprey
#

How yo post it on that site

cobalt sleet
#

Please read the error message

hollow raft
#

my bot got denied and the reason that its requires Administrator permission to function
but it truly needs Administrator it still gives me this err after i even gave it the permissions to delete and create channels and view channels and send embeds

cobalt sleet
#

No bot requires admin

sturdy swan
#

really that’s just a bug in your code

hollow raft
hollow raft
remote tapir
#

Thanks for accepting the bot 😍

gloomy shell
#

ask for more help in #development please - no bot needs admin, everything is possible without it as long as you have the right perms

hollow raft
gloomy shell
#

then thats their own fault for removing permissions b_nod you should handle your errors properly so your bot doesnt crash, but other than that theres not much you can do

hollow raft
#

or i can not sync the ticket with the category perms , nvm

rich bison
#

Hi, I need assistance

fierce osprey
cobalt sleet
#

Go to imgur.com and upload it there. Then right click the image and copy the image location.

lapis knoll
#

Hey! Can I report a review left by a malicious user?

hollow raft
#

looks like a figured out how to make it work thx and sorry if i was like annoying @cobalt sleet @gloomy shell

cobalt sleet
#

Feel free to ask for help in #development. We have a great helpful community here! darkHappy

cobalt sleet
#

-guidelines

lapis knoll
cobalt sleet
#

Ok. I'll remove it purely because it's a banned user and they shouldn't have access to their account.

lapis knoll
#

Thank you, normally fine with negative reviews - shows you were to improve - but it just seemed malicious (:

#

They actually have two accounts (searched in this server):
706735644239462411 // MatyRox#0002
207438531872817152 // MatyRox#0001

cobalt sleet
#

#auctions-support

fierce osprey
#

Will I be able editing the project after someone will approve it?

cobalt sleet
#

Yes you can modify your bot page as much as you want, whenever you want.

autumn obsidian
#

Do submitted bots no longer get added to this server?

long ferry
#

correct

sturdy swan
#

@cobalt sleet

#

i really need help

#

anyone

gloomy shell
#

say what you need help with and someone will assist b_nod

sturdy swan
#

so My problem is: that my server is not appearing in the top.gg i basicly trying to set up vote tracker 😦

gloomy shell
#

what is your servers ID ?

sturdy swan
sturdy swan
gloomy shell
#

Yeah, it doesn't look like that server is currently listed on our site. Are you the owner of the server on Discord?

sturdy swan
#

ye me is admin

gloomy shell
#

are you the discord owner or just an administrator?

sturdy swan
#

administrator with all other roes accept the silver owner crown

gloomy shell
sturdy swan
#

one sec

#

not even the server im crrently owner of

gloomy shell
#

okay, try clicking the "Refresh servers" button in the upper right

sturdy swan
#

so pls help

#

ok

gloomy shell
#

did that bring up your servers?

gloomy shell
#

okay, so that didnt work. can you try logging out of top.gg and logging back in and see if that refreshes your servers?

sturdy swan
#

and im so stressed aboutit

sturdy swan
#

so ye.

#

one sec

dreamy abyss
#

Could also try and add the discord bot first maybe? https://top.gg/servers/invite
Has helped in the past if logging in and out + refresh does not work

sturdy swan
#

ok first i will try logging in and out then

#

thx so much guyssssssssss

#

VERY MUCH YOUR WORK IS APPRECIATED

sturdy swan
dreamy abyss
#

Nice! Let us know if you need anything else 😊

sturdy swan
#

thx a lot sure

#

id rate u guys number 1 helpers😊

#

umm u still there right?

#

@dreamy abyss

#

i need ur help

#

anyone?

#

@here

#

come on

stoic socket
#

they'll help you when they can

#

stop trying to ping everyone wahhh

sturdy swan
stoic socket
#

the bot?

gloomy shell
#

If you do want to use a specific bot you'll need to join their support server for help - we only provide help with top.gg , not any specific bots b_nod

spark warren
#

Says prepaid next to my tags but it's still in the pay section and allows me to pay again it seems 7739monkathink definitely on my credit card

long ferry
#

create a thread in #auctions-support

echo lava
#

@cobalt sleet

visual pilot
#

is site down

zinc oracle
cobalt sleet
#

-m @echo lava Spamming support about a bot report they made. Ignoring the support they were given. | 2w

wild stoneBOT
#

upvote r4m.r0ckz#6382 was successfully muted

sturdy swan
#

I applied for my bot 2-3 days ago

#

No response yet though

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

velvet vortex
cobalt sleet
velvet vortex
#

Huh

#

Our description + logo ?

unborn knoll
#

like the 18+ shit to attract people

sturdy swan
#

ye

unborn knoll
#

whole scam server

velvet vortex
#

No? Me & my friends started a community lol

unborn knoll
#

and he still wonders why he didnt get accepted with his server

velvet vortex
#

What?

unborn knoll
#

charge your phone

velvet vortex
#

I’m good just don’t comment on me or my server n leave the channel as this is for support

unborn knoll
#

dont need to comment on a server full of jerks b

#

goodluck with it

sturdy swan
#

lmao

velvet vortex
#

You’ve never joined lol

#

So how would you know

unborn knoll
velvet vortex
#

I’m good as I said I’m waiting for support

hollow trellis
#

Just don't mention anything NSFW in ur description

#

Idk if that includes server name but it probably does

velvet vortex
#

How’s it nsfw though?

#

I can remove where it says nsfw

#

StripCord is hardly nsfw

long ferry
#
  • description mentions your guild being nsfw
  • your servers name "Stripcord 18+" indicating the server being a adult community
  • has nsfw emojis, which are listed on our site aswell
velvet vortex
velvet vortex
#
  • why does your site filter people allowed to go into 18+ if 18+ isn’t allowed?
long ferry
#

We allow servers that mention 18+, which is not nsfw in particular, just a community directed towards a mature audience.

#

Your server is specifically mentioning being nsfw

velvet vortex
#

So if I take the “nsfw” out of my message

#

I can be put back up?

sturdy swan
#

how i can fix this

cobalt sleet
#

The site is down. We have a team member looking into it now. #site-status

long ferry
sturdy swan
#

how i can reply to a review?

long ferry
#

not being able to is currently a known issue

#

there's no eta for that right now

velvet vortex
long ferry
#

refer to the lock-reason and the support article mentioned above

velvet vortex
#
  • description mentions your guild being nsfw
  • your servers name "Stripcord 18+" indicating the server being a adult community
  • has nsfw emojis, which are listed on our site aswell

I understand these 3 which 1st one I’ll remove nsfw

Second one I’ve shown evidence of about 5 other servers with the same name

Third the same servers have nsfw emojis posted on the site?

#

You trying to say we scam?

#

That’s the only other one on there, I can legit get proof of members we’ve bought nitro for?

dreamy skiff
#

If I may speak, do the other servers own the emojis? or are members just posting them from other servers

velvet vortex
#

I’ll check that for sure rn

#

Not gonna mention server name as I’m not trying to clash with anyone or have any beef with any server but I found this

#

I mean, if you can jsut please tell me clearly what I need to change I’ll go ahead implement the changes so we’re compatible with your guidelines

flat basin
#

Hi! I just made placed my bot on the website, I would like to know the text formatting so I can make a better description! 😄

unborn knoll
#
- Must not show NSFW content (mentioning of NSFW in description, icons, announcements and emojis)
- Your server must not present any content on Top.gg that is against Discord's Terms of Service, this includes but not limited to: Discriminatory/Derogatory content/language (emojis, names, description, announcements) Underage dating servers
- Must not conduct illegal activities or activities listed below, this includes but is not limited to: Scam related servers (invite rewards, free nitro) Account generators/Alt account (selling/generating accounts for paid services)
- Must not be in competition with Top.gg
- Must abide by Top.gg’s Terms of Service
- Must not reward users for voting for a different server

@velvet vortex

gentle ibex
#

Quick question, is there any discord rule against a bot using a discord channel as a database?

velvet vortex
#

I fully understand dont backseat mod as I’m dealing with a member of management directly

sturdy swan
velvet vortex
#

So? There’s 0 context behind it

sturdy swan
#

yeah this is a lost cause, we tried @unborn knoll 😂

velvet vortex
#

the identifying outfit worn by the members of a sports team while playing.
"the team's away strip is a garish mix of red, white, and blue"

#

That’s the definition by Strip

#

So what’s the issue with it being stripcord

sturdy swan
#

💀 🤦

velvet vortex
#

Has nothing about names ?

velvet vortex
#

Isn’t ignorant it’s me following what is said on the guidelines?

#

Nothing there says your server can’t be named with any form of NSFW ?

#

Even though stripcord isn’t nsfw? confuse

sturdy swan
#

whatever you say boss 👍

velvet vortex
#

If the guidelines were clarified then there wouldn’t be a issue?

stoic socket
#

The guidelines are very clear

#

Even the name points to it being an 18+ NSFW community

velvet vortex
#

Right, so the 18+ is for a more mature community which the mod has already stated and I’ve shown significant evidence of multiple servers having that in their name, I already said I can remove the nsfw from the description as yes that IS against their guidelines

stoic socket
#

- your servers name "Stripcord 18+" indicating the server being a adult community from a mod

#

The server name is indicating its an NSFW 18+ community and thats against the guidelines

velvet vortex
#

We allow servers that mention 18+, which is not nsfw in particular, just a community directed towards a mature audience.

stoic socket
#

Violations of these guidelines will mean your server will be locked (hence, publicly inaccessible) from Top.gg.

This has happened in your case

velvet vortex
#

I said and stated I can remove the nsfw

#

Already agreed to that yes

#

So why do we need to remove 18+

stoic socket
#

Yeah I've already seen that

velvet vortex
#

?

sturdy swan
#

the 18+ is not the issue…

stoic socket
#

spamming support with images of other servers like it won't help your case

#

Stripcord

velvet vortex
#

I’m showing you

sturdy swan
#

you already did

stoic socket
#

twice

sturdy swan
#

stop being ignorant flooding the channel with nonsense

velvet vortex
stoic socket
#

yeah read the thing above

#

Stripping is the removal of clothes

#

until nude

velvet vortex
#

In that context yes

#

But not in our context

#

It depends on the context you’re using it in which is a grey area

sturdy swan
#

so your server is an 18+ server solely dedicated to sport outfits

velvet vortex
#

Strip

#

Do you know what a strip is?

#

A strip of paint

sturdy swan
#

i’m done

#

you know exactly what you’re doing, i’m done entertaining this. good luck having your server listed

velvet vortex
#

A strip of rubber

#

A strip of

#

Bro what 🤣

#

It’s because you can’t accept you’re wrong?

#

I completely understand the term strip being referred to strippers

#

But it isn’t?

dreamy abyss
#

Folks. lets drop this, I don't think any of this arguing is getting us anywhere

#

@velvet vortex If you want. Take it to a DM with a online moderator

velvet vortex
#

I just want to speak to staff or someone that’s able to help, they’re jumping in

stoic socket
#

In your context its clearly 18+ stripping, not colour strips lmao

#

ah no wifi

dreamy abyss
stoic socket
#

ah yeah my bad, my wifi died so it was delayed

dreamy abyss
velvet vortex
#

Ok thank you bud appreciated

unborn knoll
#

he keeps getting angry and annoyed about it while several people have explained to him why his server is not listed

#

we just trying to help you

dreamy abyss
#

Lets drop this 🙂

unborn knoll
wide crane
#

Bot denied again for no command work , I contact with support and they said me put the console error (missing permission) on the note for reviewer, but it get denied again and the bot works good xdddd I don't understand

#

Denied 4 times for the same problem...

dreamy abyss
#

They should be able to help you with how it broke it testing

wide crane
#

I will do it again...

gentle ibex
sly dock
long ferry
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

sly dock
sturdy swan
#

If I own a bot, do I earn money from votes?

shell inlet
#

no, they are called which you probably saw

#

-credits

wild stoneBOT
#

Auction Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT “withdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

sturdy swan
#

C

#

Requirements for uploading the bot in discord bot list?

long ferry
rose wave
#

Give my new nickname: 0

sturdy swan
dreamy abyss
sturdy swan
dreamy abyss
#

I sent it to the engineers so they can fix it 🙂

sturdy swan
#

ok

sturdy swan
dreamy abyss
#

Someone is going to look into it ASAP 🙂

stoic socket
#

Sites back ^^

sturdy swan
#

is there a command to assign a amount of votes done (people who vote 4 times would get x4 voter role) ect via commands - and if not will ya'll be adding it in the future?

#

rn it's literally impossible for me and many others to add more then 1 or 2 voter roles on the website bc the role menu on the site is broken

gilded jetty
shell inlet
dim hinge
#

Are you able to delete/edit a review you have made?

shell inlet
#

currently you cannot, it's a known issue

sturdy swan
sweet nymph
#

My server keeps getting removed from top.gg, I have the bot in, and it said the server was public on top.gg a day ago, but today it shows the "Add to top.gg" button again (this is repetitive)

dusk delta
#

hey can someone change my nickname?

shell inlet
dusk delta
sweet nymph
shell inlet
#

i still can see it

cerulean ember
#

-how2search

wild stoneBOT
#

@lofty creek

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

rigid valley
#

That is not possible, hence why you don't see it. The only way a bot can send an ephemeral messages off of an interaction. Not a message

#

No problem!

humble dawn
#

My bot was declined for using seeming to use Oauth Permission Grant for no reason. I have responded back to the reviewer showing specifically where my bot uses the Oauth.

I just sit and wait now right. I wasn't sure how long I'd need to wait for a response? I will get a response right?

sweet nymph
dreamy abyss
humble dawn
#

I'm not in a hurry really. I just want to make sure its not disappearing into the air.

dreamy abyss
humble dawn
# dreamy abyss What you could do in the meantime is to submit the bot on the site again (https:...

Is your bot suppose to be able to work with no permissions. So my bot typically when invited comes with the permissions it needs. However, because I can value privacy and security, my bot can be used as long as it can see the slash command being used, and will DM the user privately if any permissions are lacking for the command to complete, letting them know which permissions are lacking in the specific channel they are trying to use.

Thank you though. I will resubmit with the notes I sent over to that reviewer!

dreamy abyss
# humble dawn Is your bot suppose to be able to work with no permissions. So my bot typically...

Is your bot suppose to be able to work with no permissions.
By default, yes it should "work" without permission. It means that if a user runs a !ban command, it should not ask for KICK_MEMBER.
We invite bots with no extra mod/admin permissions to follow the "The principle of least privilege" and then grant permissions when/if the bot asks

That way users that only use your bot for XYZ feature dont need to give permission ABC to enable unrelated features

You are of course allowed to give error pr command that the user or the bot does not have the correct permissions and that they should be given to the bot 🙂

humble dawn
# dreamy abyss > Is your bot suppose to be able to work with no permissions. By default, yes i...

@dreamy abyss you have been super helpful thank you. I have my Info or Help Command Set to these permissions required. This is a slash command for reference.

Permissions**.SendMessages - Thought I needed this to just send the response back
Permissions
.EmbedLinks - The response is a formatted Embed. Thought I needed this to response with embed. This embed also has a link back to my website for documention.
Permissions
.UseApplicationCommands** - Is this the permission needed to be able to use the slash command in the first place.
Permissions**.SendMessagesInThreads** - In case this slash command is used in a thread?
Permissions**.ReadMessageHistory** - Questioning whether this one is needed?

Are these all good. Or which ones would not be needed here?

dreamy abyss
# humble dawn <@98172944773029888> you have been super helpful thank you. I have my Info or H...

All that seems fine. If you check this page here https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
You got the list of permissions we do give by default:

  • View Channels
  • Change Nickname
  • Send Messages
  • Public + Private Threads
  • Embed Links
  • Attach Files
  • Add Reactions
  • Use External Emojis + Stickers
  • Read Message History
  • Use Application Commands
  • Connect, Speak, Video and Use Voice Activity in Voice Channels
#

So just make sure to handle errors where it is missing access, and give the user a warning that they need to provide the bot permission if they want to use the command 🙂

#

Regarding oAuth, that should be sorted out when you submit it again with the note why it was needed. The bot reviewer will just use that URL instead of the stripped down one the system gives us 😄

wintry acorn
#

Hi How long does it take for my bot application to be accepted?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

junior pebble
#

Is sharing screenshots as a cdn. link allowed?

dreamy abyss
robust gorge
#

Hello, how do you delete a comment from a bot page?

sturdy swan
#

You can't on your bot's page. If it's on another bot's page it's a bug that is being worked on

unborn knoll
robust gorge
#

Yes because I have this problem also

dreamy abyss
unborn knoll
#

thanks for the fast reply ❤️!!

dreamy abyss
sturdy swan
#

If it doesn't break the guidelines no actions will be taken

#

So you should take a look at the guidelines and make sure the review is against it

robust gorge
sturdy swan
#

Yes

robust gorge
#

Ok thx

unborn knoll
#

I have set up a webhook from my support server for my bot (private channel) but I am not getting anything. what am I doing wrong?

dreamy abyss
unborn knoll
dreamy abyss
# unborn knoll yes

The webhook Top.gg fires is not in the same format as Discord would expect. The webhook is more ment for you to process using your own code

What you could do is to use a service like https://webhook-topgg.com/. A member of our community created that tool so you could connect the top.gg webhook into discord

unborn knoll
#

thanks!

dreamy abyss
#

Thanks. For some reason the name blanked KEKW

dreamy abyss
hollow folio
long ferry
#

Still no eta

glossy palm
#

Where chat?

long ferry
coral dawn
#

How can I remove a bot's guild count - no not set it to 0, remove it like it's "unknown" again

zinc oracle
coral dawn
#

Seems odd, so I have to keep it maintained or it'll look like my bot is awful?

#

I don't like displaying the guild count on my bots' profiles anymore as it just presents them as bad as users expect immense amounts of guilds, a bot without the count skyrocketed

hasty zenith
#

just send a fake count

#

Don't actually do that

coral dawn
#

I wasn't planning to

hasty zenith
#

Anyway, is a bot required to have a valid owner account tied to it?

hollow folio
#

my server is locked help please its been 2 months

stoic socket
#

we know

#

You were told you would be notified when it was all sorted

coral dawn
long ferry
coral dawn
#

As I really do not like this right now

long ferry
hushed flame
#

I changed my bot image like 2-3 weeks ago and the new image don't appear on the page of the bot is normal or i need to do something

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

true citrus
#

How do you change the text in your ad

slow jacinth
#

wdym?

true citrus
#

stuff like that

slow jacinth
true citrus
#

Thanks you

slow jacinth
#

no problems

slow jacinth
sturdy swan
#

what does this mean and how can i login nvm automatically it got fixed

slender matrix
#

hey if my friend is banned from top.gg but i am in team of the application of the bot , then i am allowed to submit the bot here?

zinc oracle
slender matrix
#

oof rip

slender matrix
#

hey are u allowed to add ur bot instance to the top.gg?

#

like my bot dino music has a instance known as dino music 2.0

#

i saw in many bot list that there are , so i am asking

cerulean ember
slender matrix
#

like a bot instanece

#

u say u can submit 2 bot with same functionality

cerulean ember
slender matrix
#

oh ok

#

u can just link the bot via link tabs?

#

that is given on bot page

cerulean ember
#

Yes you can mention about the other bot in your main bot page's long description

slender matrix
#

oh ok

#

thanku

lean kraken
#

Been a while since I've used the site, the membercount for my server is very outdated, how do I update it?

patent tusk
#

i want to report a staff @cobalt sleet he banned my friend in top.gg server bc of personal problems and removed her bot. it didnt even break TOS and she didnt break any rules. That's admin abuse.

Tag: Mac#8888
User ID: 491002268401926145
What server from: Top.gg
Role: Admin

#

Idk if he's gonna ban me next.

#

<@&817055174613794826>

#

hi? anyone

wild stoneBOT
#

@patent tusk

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

patent tusk
#

Its your fault u bannd her

#

For no reason at all

#

FOR PERSONAL PROBLEMS

sturdy swan
patent tusk
#

WTH

#

ur gonna ban me next

#

ik

#

i have more friends too

cobalt sleet
#

Not my fault someone broke the rules and then insulted me in DMs for a mute after two warnings.

patent tusk
#

Brooooo so? its just dms its personal problems

#

Is dms dbl now?

sturdy swan
cobalt sleet
#

Just ask them to appeal.

patent tusk
#

Rule 1 doesnt apply in dms

patent tusk
cobalt sleet
#

Yes we delete bots of banned users. It's nothing personal.

patent tusk
#

so she needs to wait AGAIN?

patent tusk
cobalt sleet
#

I have a feeling this is your alt but anyway...

patent tusk
#

alt?

#

seriously

cobalt sleet
#

Please tell them to appeal, and if I did indeed abuse my moderation powers (which I didn't) then moderators will unban them if they feel it's fair to do so.

lean kraken
cobalt sleet
pearl hearth
#

Hello, my server page is showing 403 forbidden, I tried opening a ticket but keeps saying captcha failed even though it's got the tick.

cerulean ember
pearl hearth
cerulean ember
#

Did u tried logging out then login?

pearl hearth
#

I did yes

cerulean ember
#

What link you trying to access can you share link?

pearl hearth
#

It's a nsfw server, want me to DM it?

cerulean ember
#

Oh no need now, your server is locked for showing nsfw content/emotes on server page.

pearl hearth
#

🤦‍♂️ probably emotes, is there anyway to not show my emotes? or if I remove them from the server can you check and reinstate it?

#

It's not the xxxleaks one btw i know that's locked, want to delete that but it won't let me, is the kinky dip locked for the same reason?

cerulean ember
#

I checked primate iptv server, if there are other servers you own and got locked you can go to server page there you can see reason of lock. After getting all the things fixed you ping me here.

cerulean ember
pearl hearth
#

Was wondering then 🤣 Think I got rid of the nsfw emotes 🤞

pearl hearth
#

@cerulean ember sorry missed you asking for ping 🤦‍♂️

eager drift
#

why does my account name still says my old username.

unborn knoll
eager drift
#

on the page it still says my old username

long ferry
#

logout and back in

#

should update itself in a bit then

tribal basalt
#

I payed my open payment about an hour ago but it is still marked as open and not shown in my history.
The payment itself has been successful tho - the money has been drawn from the account.
What should I do?

long ferry
#

Please create a thread on #auctions-support providing your transaction reference and pinging the support team

#

Since thats a bug right now, they should be able to mark it as paid internally

jade sky
#

Hello, could I ask for a suggestion?
I would need a bot that gives ranking scores and assigns a role for the top 20 users every week.
Users with that role should be excluded from the ranking calculation.
do you know if there is a bot that does this?

sturdy swan
#

Not essentially support related but could my nickname be set to "Isaiah" please?

wild stoneBOT
#

@jade sky

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

long ferry
jade sky
toxic estuary
#

my account profile is not loading (not bot's profile) how to make it load back?

stoic socket
fierce osprey
#

Is it a problem if my bot send something bad from r/shitposting? I put a delete button for that

naive wyvern
#

hey uh how to give suggestions ?

stark owl
long ferry
fierce osprey
long ferry
#

Yup, that would be the best solution

#

r/memes might be more suitable

fierce osprey
#

Let me check

sturdy swan
#

Can my nick be set to Isaiah please

wild stoneBOT
toxic zephyr
#

That might fix it

sturdy swan
#

How do I make it so that when someone votes for my server, she wins a role?

cerulean ember
trim burrow
#

hello, I would like to know if there is any way to know how many times a user has voted, for example on the server, is there that?

pearl hearth
#

Hey @cerulean ember could you have another look at my server page? if any of those emoji are not allowed let me know and i'll remove the curse ones too.

keen rampart
#

Is any bot Reviewer here ?

cerulean ember
cerulean ember
keen rampart
toxic estuary
cerulean ember
trim burrow
#

is there somewhere talking about it?

cerulean ember
tender lava
#

If I got my bot approved a long time ago, is there a way to ig per bump it? So it shows up?

pearl hearth
#

Thanks @cerulean ember 👍

cerulean ember
long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT “withdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

long ferry
tender lava
blissful wasp
#

Posted an announcement to my bot, says it was saved, but nothing shows up

tulip jungle
#

how do i claim this? Or do I already have it

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT “withdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

dreamy abyss
keen rampart
#

-help

wild stoneBOT
#

@keen rampart

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

blissful wasp
#

They are showing up nowq

dreamy abyss
blissful wasp
#

Thanks! Glad it did too

sturdy swan
#

Edit: I've dmed them. Sorry

gloomy shell
#

Please reach out to them in dms b_nod

sturdy swan
#

Alright, thank you

mellow ocean
#

can any buddy help me i cant reply to a reviewer the option doesnt show up

gloomy shell
#

you currently cannot reply to reviews due to a site bug. we are working on fixing this issue ASAP

gleaming whale
#

Missing edit option

sturdy swan
#

oh wait, try logging out and logging back in

gleaming whale
#

Creator

#

@sturdy swan

long ferry
#

go to /edit directly on your url

ivory kindle
#

is there any reason that a bot need absolutly admin to add a role ... (its my bot) he keep saying me missing permission if i use the permissions generated list (i tick all perms except admin) and he keep saying missing permissions

long ferry
#

theres none

#

read the discord developer docs, they tell you which features need what permissions

#

a bot will never need administrator, everything is covered under a separate permission

ivory kindle
#

i know but if i create a new server and invite my bot its say that he have not the perm to perform his "setup" from the command i do

#

this is weird bc i never ask the bot to have admin

#

more manage message and the other perms

#

anyway imma take a more deep look on the whole code again

#

thanks.

fair silo
#

How would I setup a webhook to give an event to my bot so I can give vote rewards?

long ferry
chrome pendant
#

I am going to need specifics. Do you send an email?

#

i have 500 emotes and 60 stickers

dreamy abyss
chrome pendant
#

anyone available that could answer?

#

No email?

dreamy abyss
# chrome pendant No email?

You could open a ticket, it would go to our support team instead of the moderation team tho

If you want, there is 3 online mods

wild stoneBOT
chrome pendant
#

Where do i find this?

gloomy shell
#

-topggid

wild stoneBOT
#

topgg Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
topggDotRed Click here to navigate to your profile.
topggDotRed Copy your Top.gg User ID from the address bar.

chrome pendant
#

Alrighty

#

Sent a mod a message, updeted the info and link and opened a ticket.

#

Please note due to a high volume of tickets, the first response will take 3-5 business days...

#

are cartoons nsfw

#

words?

#

i am trying to fix this and I'm sure someone could tell me before 5 days

sturdy swan
#

ballsack

fresh badge
#

should I report users here?

sturdy swan
#

no report

chrome pendant
#

I ve already reported that person

fresh badge
#

wnet?

sturdy swan
#

nooo

chrome pendant
#

yes

sturdy swan
#

why bro why

fresh badge
#

yeah me too

sturdy swan
#

why are you not nice

chrome pendant
#

nitro begging

fresh badge
#

oh

sturdy swan
fresh badge
#

for me he's just spamming mentions one very channel

sturdy swan
#

ahhhhhahahahaha

#

youre fr not nice tho

fresh badge
#

Have you ever considered starting a career as a comedian?

zinc oracle
lean kraken
#

My server icon is not loading in 3DS but for my other servers are, any insight as to why?

sturdy swan
#

3ds browser is unsupported i believe

zinc oracle
#

oh

lean kraken
#

Lmao sorry I mistyped, that's the acronym for my community. 🤣 I mean its not loading on top.gg for that specific community.

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

chrome pendant
#

Would you prefer a discord like mine to remove top.gg?

#

I don't want to be somewhere i am not welcome.

#

F_cuteweed is this one ok?

#

This one I just added

#

Is that why?

#

Most of my emotes were paid off of etsy

#

This is very frusterating

zinc oracle
#

I'm sorry, are you asking for help with a locked server?

chrome pendant
#

Yes

#

I am asking what is not allowed because i have been doing nothing but trying to obey every rule.

#

I have regular voters that cant get their perk roles

gloomy shell
#

Your server has emotes of sex toys

#

I locked it earlier today.

chrome pendant
#

I am an affiliate

gloomy shell
#

We do not allow nsfw emotes listed on our site.

chrome pendant
#

so i should leave

#

You do allow it. I have seen tons

gloomy shell
#

If you see some, please report it so that we can lock them :)

chrome pendant
#

I don't see what a sex toy emoji has to do with keeping kids safe.

#

If I hire an artist to make cartoons of said sex toy

gloomy shell
#

Unless you remove the NSFW emotes, your server will remain locked.

The reason we do not allow NSFW on our site is not related, we just don't allow NSFW.

chrome pendant
#

NSFW isn't a term discord uses anymore

gloomy shell
#

This isn't about discord, this is about top.gg

chrome pendant
#

What about Logos

#

swear words

gloomy shell
#

Swear words arent NSFW, but they could be discriminatory slurs that we lock for, yes.

chrome pendant
#

kys emotes

gloomy shell
#

We dont allow kys emotes either.

chrome pendant
#

Well thank you for 7500 invites i suppose i was just lurning kids there anyway

#

You are dealing with server owners and bot developers that must deal with Discord TOS so it may be a good idea to align your policies

zinc oracle
#

we are not affiliated with discord

chrome pendant
#

I am not either

#

i am with lovense

#

and i think sex toys stop people from going out and putting themselves in risky sitations as teens

gloomy shell
#

We are not affiliated with Discord so we do not need to "allign our policies" - we can have our own policies.

I have given you the reason your server was locked and how to resolve the situtation to be unlocked. IF you don't want to comply, then your server will remain locked. THank you for your understanding.

chrome pendant
#

So panties ok?

#

if they are cartoon

gloomy shell
#

we do not consider clothing items to be NSFW

chrome pendant
#

just tiny pieces of plastic and electronics that look like blobs

gloomy shell
#

tiny pieces of plastic and electronics whose only purpose is something NSFW, yes

chrome pendant
#

I will be forced to reprogram all of my bots

#

they currenty use emote reactions for most things

#

lots of my commands have emojis built in to describe them

#

commands for 18+ id verified members

#

I was going to launch finally in 2 days this is extrmemly discouraging,

bleak charm
chrome pendant
gloomy shell
#

This isnt really the place to discuss this kind of thing.

chrome pendant
#

where would you recommend i discuss something that has affected my entire life

gloomy shell
#

I dont really have a place I recommend, but I can tell you that this channel isnt it.

vale minnow
#

?

gleaming whale
stark owl
#

Check this info below.

wild stoneBOT
#

topgg Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
topggDotRed Click here to navigate to your profile.
topggDotRed Copy your Top.gg User ID from the address bar.

gleaming whale
#

DOA owner?

dreamy abyss
# gleaming whale DOA owner?

I’m sorry, what’s your question?

If your referencing the support menu drop down, you can just ignore the DAO part. Top.gg allows Decentralized Autonomous Organization (DAO) owners to list their discord servers 🙂

uncut ermine
gloomy shell
#

Whats your question?

uncut ermine
#

My bot got declined for a reason that frankly should apply to bots already on top.gg, so I dmd the reviewer 4 days ago and I havent gotten a response. Do you know how long I need to wait (roughly)?

#

For a response

gloomy shell
#

I would dm them again and politely ask for an update - they should respond quickly but sometimes we get busy and forget.

uncut ermine
#

Ok thanks 🙏

stoic socket
#

where are the bots

gloomy shell
#

What URL are you on?

#

i see bots on the tag page

stoic socket
#

no adblockers or anything

gloomy shell
#

yeah i see the bots 👀 thats really weird

#

lemme try incognito

#

i see them in incognito too

stoic socket
#

odd

#

oh wait

blissful wasp
#

clear your cookies and try again

stoic socket
#

i refreshed and they appeared

#

it was when i clicked from the vote page

gloomy shell
#

oh i can reproduce that

blissful wasp
#

Does it happen every time you click from the vote page, or just the one time?

stoic socket
gloomy shell
#

if i click on "explore" after voting then theres no bots

blissful wasp
#

nice

gloomy shell
#

ill flag this internally, thanks bun!

stoic socket
blissful wasp
#

Give her the bug hunter tag

hybrid badger
#

👋 Hello! Is this where I can get some help with a problem?

#

If it is, when I am on step three and I click add server, I get sent back to step two, and not the step 4 all done.

cerulean ember
#

Can you try from different browser?

hybrid badger
#

sure give me a few minutes..

#

Ok seems editing did not work, I guess Ill just start over from the beginning.

#

or maybe it did?

#

I dont see it in the search when I search for it,

#

Yeah I have no idea lol

#

Is it broken?

cerulean ember
hybrid badger
cerulean ember
#

Your server is listed on our site, it may take 30m-1h before you can see your server in search

cerulean ember
#

It recently got added so due to server cache it didn't showed up

ornate cape
#

How come this just showed up in my channel list

echo saddle
#

hello! my server, bunniper's cave (server id 917864027487633459 ), was locked for nsfw emotes. i removed them and was hoping to be unlocked? ´∀`

shell inlet
tall moss
#

if I have to give the user his vote rewards should I use top.gg webhooks? I am using js btw...

tall moss
#

tell

#

please

junior anchor
#

Hi, so i recently got my bot approved and have been told to wait 1-3 days for the page to appear. So far it has been 4 days in total. Just wondering if it sometimes takes longer than usual or if there is something that I need to confirm or do?

stark owl
#

Your bot page is live and visible to everyone so your bot can be found in the search results.

toxic estuary
#

read the documentation, it will take you through topgg autoposter as well as top.gg webhooks

tall moss
#

I tried everything but

#

it didnt work

echo saddle
stark owl
echo saddle
#

i was just bumping it up since its been a few hours, sorry if i seemed pushy sorry

stark owl
#

Yup It's okay!

long ferry
tall moss
#

how to get the user who voted for my bot on top.gg?

#

app.post("/dblwebhook", webhook.listener((vote) => {}) I am doing this but not working

#

for vote rewards to work.. what should I put in the const webhook = new Topgg.Webhook()?

#

please tell

long ferry
#

#topgg-api and wait for someone who can help, the docs might still help you with it too

tall moss
long ferry
#

No, the docs contains information about the webhook

#

You are required to use webhooks if you wish to receive live-vote events

tall moss
#

what should I put in there

#

just one help please

#

ok wait actually

long ferry
#

As mentioned, ask in #topgg-api and wait for someone who can

echo saddle
pliant totem
#

Where can I report copycats? The section in the website isn't very effective, and I want to explain the situation in real time.

half mauve
#

Help me. I have no button to delete and change the server, what is wrong?
Although I added.

long ferry