support

[sturdy swan]

okie ill edit?

will that count

[cobalt sleet]

Yep

[karmic walrus]

@cobalt sleet my account deleted then how can I remove that app

[cobalt sleet]

If the bot has been deleted and doesn't exist we can remove it from the site. If the app still exists and you don't have access to the token we won't be able to help you.

[karmic walrus]

Bot deleted and my account deleted too

Bot name is icw

Cross-check it

[cobalt sleet]

Can you please send me the link?

[karmic walrus]

Ok wait

[karmic walrus]

https://top.gg/bot/376292306233458688

[cobalt sleet]

Yeah I can delete that for you. It says unknown application on invite.

[karmic walrus]

Yea bro thanks

[cobalt sleet]

Do you want a backup of the long description?

[karmic walrus]

Yes I forgot that

I need that

[cobalt sleet]

Ok I'll DM it to you

[karmic walrus]

Thanks brother

[vast steeple]

what is this i am new i dont know much

[cobalt sleet]

-credits @vast steeple

[wild stone]

@vast steeple

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[vast steeple]

ty checking

[sturdy swan]

hlo this wont be considered spam right

@cobalt sleet

?

[cobalt sleet]

Looks passable

[sturdy swan]

ok ty

[long ferry]

#development

[lucid axle]

i DON'T THINK THAT THIS IS RELATED TO TOP.GG?

[split gull]

oh sorry wrong channel

[lucid axle]

np

[gleaming sky]

its not getting saved

[long ferry]

The minimum characters requirement is 250 characters

[celest chasm]

Go ahead and shoot me a DM 🙂

Huh?

My DMs are open

[opal gyro]

what can we use vote credits for?

[sturdy swan]

for auctions

[opal gyro]

oo ok

[quick trellis]

How can I get the voting link to my server..

[sturdy swan]

what are vote credits?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cursive jewel]

Are generator bots allowed that lets servers admins stock items?

[surreal swift]

Why my bot's avatar picture don't show?

[wild stone]

@surreal swift

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[surreal swift]

Just did it.

I have 2 bot's and neither of them show avatar photo.

[cobalt sleet]

Have you waited for cache to clear like it said in the embed?

[surreal swift]

I swear I tried yesterday as well. But will try again 🙏

[stoic socket]

Generating codes is not allowed as there is a chance that the code generated could be stolen

Not sure about server owners restocking, tho

@cobalt sleet could you confirm this?

[cobalt sleet]

We don't allow bots that generate accounts, subscriptions, etc., as they're often stolen, as well as being against Discord's Terms of Service https://discord.com/terms.

[surreal swift]

One more question team members which bot is managed by, have access to the application to be able to advertise it on auctions.top.gg?

[thorny crow]

I thought servers were suppose to be ranked and shown from tp amount of votes to lowest. When I search Dank memer why are there servers with like 20 votes show on the first page and mine with 1k+ doesnt show until like the 10th page

[edgy cobalt]

Hi in Feb 1 I voted for dankmemer but the bot database didnt confirm I did. Now dankmemer support wants me to prove I voted that day. Is there a way I can get it ?

[cobalt sleet]

Unfortunately not. Unless you took a screenshot of the vote page saying you voted that day there's nothing we can do.

[edgy cobalt]

No I did not I thought there would be a database

[surreal swift]

🔄

[stoic socket]

Nope

[surreal swift]

Thank you!

[stoic socket]

Only the person who submitted the bot has access to aucitons for that bot

they could add as a product tho

[surreal swift]

Yeah! that's what I'm doing!

[ruby mist]

why website is taking too long to redirect

[stoic socket]

What page?

[ruby mist]

home

[dense bane]

Hey I was wondering if anybody could delete the other person on my bot that says he's a dev on the bot he left the team like 2 months ago and I've tried everything I even tried deleting the team but I couldn't because it has an application on it

[stoic socket]

Cloudflare page?

[ruby mist]

yes

[stoic socket]

Ah - its taking time for me too

@cobalt sleet site down?

not loading for me

[cobalt sleet]

Lemme see

[dense bane]

I was just on there like 20 seconds ago

It's up for me

[clear meadow]

How long does it take to verify a Discord server?

[stoic socket]

Servers don't get approved

[fallen canopy]

errm

[dense bane]

Lol

[stoic socket]

https://uwu.solutions/1N6lQ9Vr

site pinger

[fallen canopy]

i asked in development cause idk where i can ask question

[dense bane]

Mhm

Danm

[fluid birch]

What’s the id of your bot?

[cobalt sleet]

Yeah it looks like it's down right now. I have notified the dev team.

[stoic socket]

Alrighty

[dense bane]

Let me get it 1 sec

[dense bane]

It's 856700509721329675

[fluid birch]

Thank you! I’ll take a look when the site wakes up

[dense bane]

K lol

Hope it comes back online soon

[cobalt sleet]

The devs are looking into it now

[dense bane]

K nice

[cobalt sleet]

The site is having some issues right now. The devs are working on fixing it.

[halcyon sleet]

Ok

[long ferry]

@chrome smelt pings were from a dude spamming you

Just fyi

[chrome smelt]

yeaaaaaaaaaaa, i have screeenshots 😦

[long ferry]

Alrighty

[uncut adder]

Hey, what is the waiting time? :D

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[uncut adder]

Ty

[restive pond]

which age is required to verify a discord bot?

[cobalt sleet]

-verifybot

[wild stone]

@restive pond

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[restive pond]

and is there a specify age?

[stoic socket]

Depends on the country

Stripe (Who Discord use for ID verification) requires 16+ iirc

[plush vigil]

@long ferry kith?

[long ferry]

?

[restive pond]

for germany?

[long ferry]

16 aswell, globally 16

[plush vigil]

[long ferry]

Using discord in Germany is 16+ aswell

[stoic socket]

Stripe verification is 18+ in some countries

@plush vigil #general

[plush vigil]

oops

i opened wrong chat

sorry

[stoic socket]

wrongchannel

[long ferry]

no

[plush vigil]

thats what i meant

[stoic socket]

stupid alt + left arrow

[plush vigil]

i just woke up my brain isnt 100% here yet

[cobalt sleet]

-how2search

[wild stone]

@plush vigil

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[stoic socket]

[plush vigil]

confusion

[cobalt sleet]

Please move to #general ty

[plush vigil]

im so confused

[uneven heath]

It has been 1 week since I added my bot but it has still not been verified

[fluid birch]

-upto

[wild stone]

@uneven heath

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[fluid birch]

You submitted your bot 4 days ago

[uneven heath]

Oh sorry it was other bot list

Also will top.gg add a feature to see my bits position in the que

[long ferry]

Likely not

[sturdy swan]

Well thats sucks

Can u check my bot position ?

[noble hawk]

Hi, who support my bot? Send me a letter

[sturdy swan]

I forgor

[long ferry]

You cannot

[sturdy swan]

The what

[sturdy swan]

Can u check how much days

[noble hawk]

Support Bot.

[sturdy swan]

please you're my only hope :)

[long ferry]

Added on the 30th

[sturdy swan]

uhm

ok wait.

sooo

[sturdy swan]

What are u talking about

30,31,1,2,3,4

6 DAYS

aha

Okay

[noble hawk]

Ohhhhh Nothing

[sturdy swan]

... ok

[main crow]

What's the wait time rn

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

1 week

Hmmm 6 days are...

nvm its 1 week+

[toxic topaz]

My bot accepted in a month so its normal

[sturdy swan]

Oh...

[agile saddle]

Hello guys

when clicking voting

it says 403 error

[zinc oracle]

is the bot approved?

[agile saddle]

yes

just now got approved

[zinc oracle]

might take some time before you can vote then, try again in 30 minutes to an hour

[agile saddle]

Ok

Thankyou For Giving Me Your Time

[zinc oracle]

give it 30 minutes to an hour to fix itself

[white smelt]

aightt

[sturdy swan]

elo

ghostly ping

[sand quartz]

1 week since I reapplied my bot , dint get approved or rejected

[zinc oracle]

current wait time is 1 week or more

you also just submitted 4 days ago

[sand quartz]

Last time u guys said 4 days

Well alr mate thx fr the info

[zinc oracle]

its been a week + for a month or so

[sand quartz]

Alr have a nice day

[zinc oracle]

The 30th aswell

[unique tartan]

my bot got approved but when i'm trying to get to the profile it says the project hasn't been approved yet and when i'm trying to vote it says error 403

[cerulean ember]

Youe bot recently got approved it'll take 30m-1h to update it on site.

[unique tartan]

well now the "project hasnt been approved yet" disappeared from the screen but it still has an error on voting

[cerulean ember]

Clear cache @unique tartan

[unique tartan]

alr

[eager haven]

is this allowed what this bot is doing?

[brave harness]

can I delete my bot and reupload it as a new application to top.gg?

[cerulean ember]

There's nothing wrong with bot, it's the person who is hosting giveaway. Also i will recommend you to ask these questions in discord support or discord townhall.

[cerulean ember]

Yes

[half onyx]

a dm from here with illegal intension(teaching how to crack gift cards) maby also just scam
how to report the person on this server? just here?

[brave harness]

thanks, I've been trying to get an answer for this for ages

[cerulean ember]

Id pls

[half onyx]

just saw it isnt here anymore noah pan#7176
https://discord.com/channels/@me/939210262349766728/939210269689774181

[cerulean ember]

Please provide us id

[half onyx]

should be a proofment?

[cerulean ember]

We can't access your dm, it's message link of your dm. Take ss and post it here with id.

[half onyx]

ss?

[cerulean ember]

-id

[wild stone]

An ID is a unique number which is used to identify a user, bot, channel, or message. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

How to get a user's ID on Discord

[cerulean ember]

Screenshot

[eager haven]

so its completely allowed what they are doing?

[half onyx]

noah pan#7176

[cerulean ember]

If by "they" you mean bot then yes there's nothing wrong. Idk what did you find wrong in that. Also i already told you to contact mods at discord townhall for more info or maybe ask in #general this channel id specifically for support related to top.gg

[cerulean ember]

@zinc oracle ^^

[half onyx]

if there is a way to get the organisation over theyr inv. i also would have their links but i think maby its more like a hack try with them and no orga.

t.me is theyr internet domain
like the domain from the discord hacks with dlscord (free giveaway nitro a server were im got some)
https:// domain /
if this isnt named domain i would like to get teached the real name for this

[scenic dirge]

Hi

[stoic socket]

No?

Oh

I read that as illegal

My bad 😂

@cobalt sleet -support

[cobalt sleet]

Please move to #general

[eager haven]

how?

[brazen geyser]

The giveaway bot itself is okay

[sturdy swan]

Any updates on the search issue? 🤔

[quartz willow]

try editing your bot again

should be fixed now

still takes an hour or so to index after editing ofc

[sturdy swan]

Ah k, btw another quick question, my bot was verified when search was broken, if I edit it now, will to still be on the new bots tab?

[shy jetty]

@long ferry

[sturdy swan]

Yeah it's been fixed, the bot appears on search now, but it doesn't appear on new bots tab... Not so fair imo

[shut copper]

hello could i talk to a mod in either dms or a ticket please as i need some help but i need to share my api tokwn

[brittle marten]

where do i make a suggestion

[stoic socket]

https://feedback.top.gg

[stoic socket]

DM a mod

Try @zinc oracle

[shut copper]

ty

[karmic dawn]

Site is down

[stoic socket]

it seems to be back up now

[cedar wind]

Looks like reviews are duplicated.

Doesn't seem to be every bot.

@quartz willow Just as an update.

https://top.gg/bot/432610292342587392 Check out mudae reviews.

[half onyx]

should i do anything with this acc. except spam ping and block?

[zinc oracle]

just block

[zinc iron]

Hi

[sturdy swan]

How do I apply for bot reviewer?

[wild stone]

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

[sturdy swan]

Thank you!

[shut copper]

token not refreshing

[quartz willow]

I flagged this tyty

[zinc oracle]

cant get tokens to refresh either 😔

[shut copper]

😦

[cedar wind]

I gotchu homie

[tribal rain]

hello it's been almost a month and my server has still not appeared on the list of top servers, i am aware it's a caching issue, is there no way for it to be fixed?

[long ferry]

Your server shows up in search, just not on the top servers since your server doesnt have a high amount of votes

or what are you referring to

Oh nevermind seeing it, have you perhaps tried making an edit to it to try to have it refetched? Last edit I'm seeing was in November, which is pretty long ago

[shut copper]

<@&695153281105920070> Sorry for the ping not sure if im using it for the correct use but the token refresh key doesn't work! if you could get this fixed asap that would be amazing! thankyou

[long ferry]

not a reason to ping community managers though

[shut copper]

sorry!

[brisk dagger]

hey for some reason I'm getting this when trying to edit a bot in my team

[long ferry]

what role do you have within that team, is that bot added to that team?

[brisk dagger]

admin

yes

now the website stopped working all along

now its working again

is it normal that it doesn't show me as member?

[long ferry]

check back later

[brisk dagger]

ok

[halcyon grove]

I dont get it

what this means

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[shut copper]

is this fixed yet please ping me when it is

[long ferry]

not able to reproduce it, regenerating for me works fine

[shut copper]

hm

strange not for me

when i click it just does nothing

[long ferry]

Remember that the API is split into certain parts, then base64 encoded, so each time you reload, you see something different and resetting might not do anything at first

have you tried refreshing the page afterwards

[shut copper]

yup

[long ferry]

Well it does work on my end, previous token gets invalidated, new one works fine

[halcyon grove]

ok i understand this with credits now
But i dont understand the bid function
Someone here that is german and can explain me this please ? you can write me a dm too

[shut copper]

#auctions-support

[halcyon grove]

Just a need german guy that explain it to me 😄 iam to dumb for it

[brazen geyser]

I'd help, but I am not fluent in German, only bits of it

[shut copper]

dms

[halcyon grove]

ok i will wait for someone
First i will try it myself and after this i will right your :)+

[brazen geyser]

@long ferry

[tribal rain]

I made edits to the invite link only, though I just made several edits now to the description + bio just in case, will see if that fixes it

[long ferry]

screenshot and id

Better than having them direct-message other users and them falling for it

The other users falling for it dont

but alright then, do what you must do

I'm not referring to that

[stoic socket]

you have a bot dev badge, you're account is valuable to them

[cobalt sleet]

Spoiler alert: he's not going to be an indie game dev

[long ferry]

I am referring to them possibly dming other users, these users fall for it and possibly claim "Why didn't you ban them they clearly did xyz"

[stoic socket]

100% not legit

[cobalt sleet]

We see these scams all the time. We already know you'll find malware.

No. I don't download any executables from strangers or click any links.

Even if it is a legit developer, it's still DM ads which would be against our rules.

Anyway. If you want to do the right thing and report the user, please provide an ID and screenshot. Otherwise...

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[patent arch]

when I click add on the top.gg website nothing happens

[stoic socket]

add server or bot

[patent arch]

none of my servers show up even tho I've added the bot to them

[patent arch]

server

[stoic socket]

are you the owner of them

[patent arch]

i dont have ownership nah

[stoic socket]

thats why

[patent arch]

i see thanks

[cobalt sleet]

Well well... What a surprise...

Thanks for your report

We'll continue handling scammers DMing users in our usual fashion, which relies on users like you reporting the DMs as soon as possible (rather than delaying the report by 30 minutes while you "play with your food"). Please report such users in a more timely fashion in future, in the best interests of all members of this server. Thank you.

[long ferry]

try a different browser

[mental zinc]

Got a scammer, this is the only mutual server

901956775455105075

[long ferry]

-b 901956775455105075 carding scam in dms to multiple users

[wild stone]

unkk#9871 was successfully banned.

[long ferry]

thanks

[smoky karma]

Im a server owner and claimed some 16 usd from vote points

how do i utilize it

If someone can help me ill be pro

[candid mica]

auctions

[kind ether]

thank you. i also got this. i also reported this spam to discord

[cerulean ember]

-credits

[wild stone]

@smoky karma

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[broken stratus]

site is down

[brittle marten]

ey devs wake up

[broken stratus]

https://tenor.com/view/attempt-there-was-an-attempt-rainbow-star-space-gif-15526647

[ashen musk]

Site is not working

[light cedar]

is top.gg dead?

[broken stratus]

it's zombified

[light cedar]

lol

[sturdy swan]

where i can report someone?

[zealous bane]

site's still not working, sadge

[dawn bloom]

having same problem here

[wanton drum]

we're looking into the issue rn

[dark solstice]

i cant access top.gg

[sand harbor]

site is down

[sturdy swan]

umm

ye

site is ded

[sturdy swan]

i hope yall can read this message

[broken stratus]

it's zombiewalking wdym

[smoky karma]

ok

[dark solstice]

how to add role rewards ?

my server has to much role so it so hard

[sturdy swan]

how many days will my bot be reviewed in?

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[verbal hatch]

i added my bot to top.gg and when i click on VOTE then am getting this

[brazen geyser]

You're bot isn't verified yet if you've just added it

[verbal hatch]

yea but i clicked on vote button and am getting this

[vague mango]

you can't vote for bots that aren't added to the site yet

[golden yew]

how i add my server

;-;

[candid mica]

are you the owner?

have you added top.gg bot to your server?

[golden yew]

hm

[golden yew]

oh ty i forgot

[verbal hatch]

ohh

[thorny crow]

I thought servers were suppose to be ranked and shown from tp amount of votes to lowest. When I search Dank memer why are there servers with like 20 votes show on the first page and mine with 1k+ doesnt show until like the 10th page??

[lyric nacelle]

Bro my bot has been requested since a month and still nothing. It got rejected before for “not functioning” and it laterally works

Literally*

[sturdy swan]

dm the br and bots get tested with no perms

[candid mica]

bot id?

[sturdy swan]

just search their id in mod log

[candid mica]

cant be bother

[thorny crow]

why is it that when i search dank memer servers with like barely any votes show up before servers with 1k+ votes

[drowsy atlas]

Did @cyan palm Someone reject my bot ?

[cyan palm]

Hi, yes. Please check <#mod-logs message>

[lilac blade]

I changed my bots name but now it only appears on the old name and not the new. Any clue when itll be fixed

[sturdy swan]

click refresh data button on your bots page

[drowsy atlas]

Oh Okh Thanks for Helping

[wild stone]

@lilac blade

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[cerulean ember]

-refreshdata

[lilac blade]

Kk

[thorny crow]

why is it that when i search dank memer servers with like barely any votes show up before servers with 1k+ votes

[sturdy swan]

@cobalt sleet can u check my application ?

[candid mica]

what application? bot?

[sturdy swan]

ys

[candid mica]

there is a queue

[sturdy swan]

name - hydrogen

[candid mica]

and you have to wait

[cerulean ember]

-upto @sturdy swan

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[cerulean ember]

[sturdy swan]

ur the reviewer?

ohk

[broken pulsar]

Site dead for anyone else?

[cobalt sleet]

Yep i have notified the dev team

[broken pulsar]

: )

[sturdy swan]

whats going on with top.gg its slow

[cobalt sleet]

The site is down right now. The dev team has been notified.

[broken pulsar]

It’s gone down

[dim parrot]

@cobalt sleet how can i apply for my bot on top.gg

[cobalt sleet]

https://top.gg/bot/new

[dim parrot]

Thnx

[umbral rampart]

Does it make any difference if it is displayed with -?

[lyric nacelle]

882341451726454824

[lyric nacelle]

Whtas vr

Br

[pulsar hare]

Why it's showing this error?

[pulsar hare]

@cyan palm

[cyan palm]

403 means that you don't have permission to see this page

[pulsar hare]

But I want to add the webhook

Of vote tracker bot

To setup vote logs for my server

[cyan palm]

You don't have an approved bot yet, you'll be able to set that up after your bot gets approved

[pulsar hare]

Server not bot

[scarlet frigate]

my top.gg page "https://top.gg/bot/753597592637800478" hasn't icon

pls fix 🙂

[pulsar hare]

I want to setup server webhook for voting logs not of the bot

[cyan palm]

Do you have manage server permission on the server?

[cobalt sleet]

-refreshdata

[wild stone]

@scarlet frigate

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[pulsar hare]

Yep

[scarlet frigate]

thanks ♥️

[pulsar hare]

I have Admin

[cyan palm]

-editserver

[wild stone]

@pulsar hare

I cannot edit my/a server at all, even with administrator or other permissions, why is that?

Due to security reasons, the decision was made to initially only allow the user with the ownership of that server to edit that server. The ownership is referring to ownership on discords end, not being the owner of the listing.

Please make sure that:

• The account you're using to edit is the user with the ownership

It does not work to:

• Give that account the highest role possible
• Give it Administrator

If you wish to allow other users within your server to edit that server on top.gg, create a team or ask the user within that server to create a team and invite you to it.

[pulsar hare]

Why owner?

[cyan palm]

Due to security reasons, the decision was made to initially only allow the user with the ownership of that server to edit that server.

[pulsar hare]

[mortal wing]

selfbot?

oh wait nvm you quoted

my bad 💀

[noble fable]

is it real money?

Can we get it back through PayPal?

[cobalt sleet]

-credits

[wild stone]

@noble fable

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[noble fable]

I don't understand 😂

[cobalt sleet]

Read it

[noble fable]

Already read twice

But I'm not English 😅

[soft chasm]

I read it the first time and I understand...

[cobalt sleet]

It's not money, it's credits. You can use them to buy ads on top.gg.

[soft chasm]

You cannot withdraw them for money

[noble fable]

possible just tell me if it is recoverable as money or not pls

Ok thx

[soft chasm]

not

[sturdy swan]

why its showing me this for no reason my bot is also public

[long ferry]

Drop the id in here

[sturdy swan]

939467974954324010

[charred sundial]

Hey there, how much time should I give the website to show my bot? It's been approved a little over an hour ago

[limber parrot]

i was just messaged by luca that my bot was approved but when i go to my bots top.gg page it still shows the not approved banner

[charred sundial]

It shows up now, I just need to wait some time for my server to show up as well 😄

[cerulean ember]

Please wait for sometime, it takes time to update it on site.

[limber parrot]

okay 👍

[balmy shuttle]

Hello, am I allowed to ask to reset the reviews of my server? Since I reset my server.

[cobalt sleet]

We don't remove reviews unless they break our guidelines

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[balmy shuttle]

How about to clear the data of the server?

[cobalt sleet]

What do you mean?

[acoustic copper]

i need some urgent help please

@cobalt sleet i uploaded a bot on top.gg from an account that i got locked out because i lost 2fa... in the meanwhile i transfered the bot ownership to my current one but how can i re-upload it on top.gg when its already uploaded by my old account?

[cobalt sleet]

You need help transferring your bot to your current account?

[acoustic copper]

yeah not transfer from developer portal, only from top.gg

[cobalt sleet]

Do you have access to the bot token and code? Can you set a status on the bot?

[acoustic copper]

yes everything

[cobalt sleet]

Please DM me the bot page url

[acoustic copper]

ok

[balmy shuttle]

It is okay to clear the data of my server that link to the top.gg website? If you can't clear all the reviews. The reason why, is I reset my server.

[cobalt sleet]

What data do you mean?

[long ferry]

reviews likely

[cobalt sleet]

I already said we couldn't delete reviews

[quartz willow]

just make a new server honestly

[long ferry]

entirely remove the server from top.gg to also get rid of the reviews, If you're planning on remaking the server, we do not remove reviews. If you wish a fresh start, consider creating a new server to start from fresh.

[desert quiver]

Hi sir @cobalt sleet our server ID 588106178748350484 got votes reset after the owner emailed the topgg support email when they agreed that our server only shows up top https://top.gg/servers/ but not on when you scroll down for more. They agreed they saw the discrepancy. Can you please help us with this issue?

At first it would not show on https://top.gg/servers/list/top?page=1 and so on

[idle wyvern]

where to accept team invite?

[cobalt sleet]

If you already have an open ticket I'd suggest replying to that since the person managing the ticket has the full context.

[cobalt sleet]

-team

[wild stone]

@idle wyvern

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[idle wyvern]

ok ty

[desert quiver]

THank you for the quick response, did we have a bad emote or did anything wrong? can you please check if we were flagged for anything? Your last team member I approached said we have done nothing wrong.

same as the email sent to our owner, but it keep saying the ticket is closed and then today our votes got reset for no reason.

[cobalt sleet]

If you were it would say your server page is locked on the server page. If there's no lock message then it's not flagged.

[desert quiver]

Is this possibly due to the many recent update changes on the website sir?

[cobalt sleet]

Votes reset upon the 1st vote of each month.

[desert quiver]

Yes I understand that and we revoted and it got reset less than 24 hours ago

[desert quiver]

What is the best approach for our server to be fixed on your website so it shows on topgg sir?

[acoustic copper]

done

[cobalt sleet]

Oh it looks like you've been vote botting

[desert quiver]

We do not condone or do any of that and I have spoken to marco about this previously

[desert quiver]

May I ask why we are being accused of that?

[cobalt sleet]

Because a lot of votes on your server are being caught by our anti vote botting systems

[desert quiver]

We do not have the know how to do such a thing nor do we have something that is capable of it and we do not allow our members or anyone to do so, how can we resolve this issue? @cobalt sleet

[cobalt sleet]

Stop the vote botting

[desert quiver]

Again sir we are not vote botting. We are aware some servers do this. But it is a bit unfair if anyone can mess with our page on our server and get us removed. I don't see that as very fair. So can you kindly help us with this?

What I spoke to marco about was pretty much anyone with discord drama can screw over your topgg link

And I do not think that is really fair without evidence.

[cobalt sleet]

Well it might be related to how you're rewarding users for voting, I'm not sure since I don't use your server. You can reach out to @quartz willow for more information and proof that vote botting is happening on your server page.

[desert quiver]

Especially as we all know server drama between different servers happens

[desert quiver]

You mean dm @quartz willow and tell her we are not vote botting sir?

[quartz willow]

last time I checked your server you had no incentives for voting, and your vote pattern is identical to bots. I didn't lock your server because a competitor could've been doing it but I did remove the fake votes. If you're not botting yourself you have nothing to worry about but if you are then it's kinda silly to argue over it with me

[desert quiver]

I tried dm'ing you, we are not doing any of it but simply asking why we are not listed on the site maam

And I am not arguing with you but we were accused of something our entire staff team does not do

[quartz willow]

you are listed on the site, you just lost the extra votes

[desert quiver]

It was a total reset around 24 hours ago maam

[quartz willow]

ya cuz you had like 8 real votes lol

[desert quiver]

We have topgg's link on almost all of our channels and I do not know what you consider as a real vote, but we do not want to be affected by other servers that have a grudge towards us (not you guys), is there anyway we can prevent this?

and fix this problem? @quartz willow

[quartz willow]

nobody has reached out to us to report you. This is just me looking at suspicious votes and bonking the obvious stuff

[desert quiver]

We are not vote botting we encourage members in every channel to vote for us. But our page was pruned to zero votes is what I am trying to say

[quartz willow]

if you're giving out really big rewards for voting, your members will try to cheat the system to get a lot of rewards from you. This is also what happens to probot even though the bot owner himself doesn't bot and even bans people for doing it. Not sure what system you're using but that's usually the cause for servers who don't have anyone in the mod team intentionally doing it

[desert quiver]

Thank you for your patience, we originally reached out because we were not showing up on when you click on more servers and the owner said someone named heather said they see that the website had a flaw where we don't show up on the page as well. Can we please have this fixed maam?

[quartz willow]

that's unrelated to your server

we're working on search issues

[desert quiver]

And I do not know how to stop people we do not know from messing with our page on topgg.

[desert quiver]

Because we clearly got pruned to zero votes and there definitely were not only 8 real votes maam @quartz willow

We are not even good with setting up bots nor do we know how to bid for auctions, we just think it's kind of unfair with all due respect that anyone can mess with our server on your website and hope you can kindly help us resolve this

Frankly put, we are pretty dumb with bots like mee6

we dont even fully understand server bots that are used for leveling

[quartz willow]

idk what to tell you man, you have real votes here and there and then random huge peaks when you don't even ping people to vote for you in your server or offer any kind of voting incentive from what I can see

[harsh barn]

How #site-translators works??

[quartz willow]

if someone else is messing with your server, that's fine, but I will still remove those votes

[harsh barn]

[desert quiver]

we have given incentives every month except for this month

[quartz willow]

so why would 2k people vote in the span of 1 hour

[desert quiver]

The main person funding ads shoutouts promotions isn't around or we would have asked you how much it would cost to bid @quartz willow

[desert quiver]

I do not think that is possible and I was watching it. That happened over course of four days.

[feral monolith]

Wait my bot just got approved and its still showing to me in topp.gg that its still not approved

[harsh barn]

Just wait for sometime

[desert quiver]

500 votes for a 59k server per day is not bot voting with all due respect @quartz willow

[quartz willow]

59k server? wait do you not own this server https://top.gg/servers/672546390915940405

[sturdy swan]

I have a few issues with Top.GG reloading my data. Give me a second so I can send the photos.

Photo1. my bot I deleted over a month ago is still on top.gg

[desert quiver]

so I am going to delete that message

[quartz willow]

oh social lites sorry

[sturdy swan]

photo2. I changed my bots name a few days ago yet it didn't change on top.gg

[quartz willow]

we reset them too dw lol

and I will do it again

[sturdy swan]

Okay, done

[harsh barn]

Refresh data ig

[sturdy swan]

Didn't do anything

[desert quiver]

Ok that's none of our business but 1-2k votes per day for a 59.5k server is not anything special so can we resolve this? @quartz willow

[quartz willow]

your vote traffic is even more suspicious than the angel server lmfao

[desert quiver]

they have 2k votes per hour yes we have seen it too

[quartz willow]

the resolve is don't automate votes

99% of your votes are coming from proxies my man

like cmon

[desert quiver]

we do not do that, I do not know how to stop people who are not part of our team but we don't even show up on the list

[desert quiver]

proxies?

discord allows us to use vpns for safety. I use vpn myself, is that not allowed to be on discord with a vpn is that what you are saying for your website @quartz willow

[quartz willow]

every single server votes with vpns, they generally make up some % and that is never 99%. That's an insane anomaly so I assume at least 60% of your votes are fake. Anyways I'm done arguing, let me enjoy my weekend

[sturdy swan]

Even when I press delete my old bot is still here

[brittle orbit]

It takes a bit of time for it to update

[sturdy swan]

wait

fuck me

i'm dumb

[desert quiver]

I had no intention of arguing with you. Sorry if you took it that way. Just defending being accused of something we do not do. Have a good weekend

[brittle orbit]

try and clear your cache and try again

[sturdy swan]

ignore what I said, I don't remember when I pressed delete. But I did it now twice again

[sturdy swan]

Okay

[quartz willow]

don't worry I do not listen to other servers telling me who is and isn't votebotting. I only look at the data

[harsh barn]

Hey @brittle orbit

How #site-translators works and how to apply for it

[cobalt sleet]

Please check the pins in #site-translators

[sturdy swan]

Nope, I'll wait for some time tho

[desert quiver]

Thank you and please when you have time please let us know why we do not even show up thanks again for your time.

[brittle orbit]

Have a look at the pins in #site-translators, like mac said

[quartz willow]

sure, I'll post in #site-status when the search issue is fixed

[desert quiver]

Greatly appreciate it. Hope you have a great weekend!

[sturdy swan]

Bot still saying not approved yet; cleared cache

[cerulean ember]

@sturdy swan your bot recently got approved, pls wait for sometime.

[sturdy swan]

No issues

[candid mica]

wait 10-30mins

[harsh barn]

Done

[patent arch]

when i try to add my server to top.gg it says "Your form contained some validation errors"

but doesn't tell me what's missing

[candid mica]

screenshot your tags?

[long ferry]

Remove that long one

[patent arch]

thanks

it worked

[merry sandal]

api down!

[hybrid ingot]

D:(

[sly geyser]

hello i cant access the site

[hybrid ingot]

yeh everyone is getting that issue lolol

[gentle grail]

https://is-topgg-down.xyz/

[hybrid ingot]

everyone is getting that issue

[real laurel]

Probably getting attacks

just wait until it's over

[hybrid ingot]

it was down 9 hours ago

[real laurel]

attacks don't just happen once, shocker

[hybrid ingot]

lmfao

i love how the site was serious

[stoic socket]

not an official site btw

[hybrid ingot]

oh

ok

[hybrid ingot]

so its like they just need to change yes to no and no to yes?

[spring burrow]

it's back online

[rose kite]

Is the website down lol

[hybrid ingot]

indeed

[stoic socket]

Nah - it uses Uptime Robot to get status

[rose kite]

Bruh

[hybrid ingot]

1 sec lemme check

[stoic socket]

Anyways #general for non support issues

[hybrid ingot]

the status page on uptime?

oh k

[spring burrow]

it's down again

[hybrid ingot]

frick

[long ferry]

We're currently aware of the issues on our site, the devs have been informed already

[rose kite]

Kk

[hybrid ingot]

well if everyone is talking about it.....obv we know the devs know lolol

@long ferry i suggest that you make another announcement in #site-status

[brittle orbit]

Site down

We know that the site is down at the moment, The Team is looking into it.

[brittle orbit]

ill edit once its back up

[real laurel]

if only people read pins

[hybrid ingot]

ikr

[brittle orbit]

just say check pins

if they ask

[hybrid ingot]

@brittle orbit

[hybrid ingot]

kk

[brittle orbit]

The team will do it soon. I think...

[hybrid ingot]

lol k

[real laurel]

probably more important to fix site instead of making an announcement

[brittle orbit]

yea lmao

[hybrid ingot]

Random Person: Is ThE sItE dOwN

Me:

R E A D

D A

P I N S

[bold saffron]

ok i came to ask this same question

[hybrid ingot]

look at the message above

[bold saffron]

yep

i came to ask this same question and got answer

[hybrid ingot]

👍

[tiny forge]

Why isnt the website working so i can vote for a bot?

[timber whale]

The site is not working

[fluid birch]

Read pins

[slim cosmos]

any estimated time for when the site will be back?

[dreamy abyss]

Nah.

[slim cosmos]

okay ty

[dreamy abyss]

The engineers have been informed, so hopefully shouldn’t take too long 🙂

[slim cosmos]

good to know ty for answer

[sturdy swan]

the website broke again?

[coral dawn]

[wild stone]

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[coral dawn]

you should probably lock the channel

[brittle orbit]

yep

[sturdy swan]

hmm

[agile prism]

Down

[sturdy swan]

why it is happening so?

[wild stone]

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

[brittle orbit]

@agile prism

[candid mica]

ddos

[sturdy swan]

breaking 2-3 times a day

[coral dawn]

you should lock the channel actually

[brittle orbit]

Nope

[agile prism]

ok

[sturdy swan]

tf

[harsh barn]

A Minecraft kid claims this

[coral dawn]

those guys that instantly go to ddos as soon as a site is down, theyre using cloudflare i very much doubt its gonna get ddos'd like that

[candid mica]

wendy said its ddos

[dreamy abyss]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[brittle orbit]

oh

[real laurel]

DDoS, no eta because we're not the one attacking us

stop asking, thank you

[real laurel]

seriously, can you imagine asking the person ddosing when they'll be done

[torn saffron]

:/

my vote page 404

[opal nymph]

Hey the erpg bot voting link says 404, whats the issue?

[sturdy swan]

@torn saffron The Team is looking into it, see pinned messages

[opal nymph]

okay ty

[slate galleon]

did the site go down again? tried accessing it but get error 524 timeout

[zinc oracle]

yeah appears to be down

[slate galleon]

aight~ thanks for the quick response~

[thorny ruin]

Topgg down again? @zinc oracle

[zinc oracle]

yep, still down

[marsh torrent]

Site down?

[zinc oracle]

it must have 1 new feature that is not included in the bot already.

[iron remnant]

Nice

[marsh torrent]

No it's up

[zinc oracle]

should be fine then, just note commands dont necessarily mean a new feature.

[torpid field]

guys how do i get the verification of the person voting?

[zinc oracle]

for example, a command thats just a text response isnt a new feature

[zinc oracle]

like an event when someone votes?

[torpid field]

yes

[zinc oracle]

you can use webhooks
https://docs.top.gg/resources/webhooks/

[torpid field]

btw i love ur pfp

[zinc oracle]

ty

[torpid field]

ahh ok thanks

[torpid field]

np

[orchid raft]

My bot was approved here on top.gg but when I went to https://top.gg/bots/iddobot it appeared that it still hasn't been approved

[cerulean ember]

It takes time to update it on site, please wait 30m-1h

[orchid raft]

Ok thanks

[torpid field]

is the token the client id thing

in the developers portal

[zinc oracle]

thats an api token, like a bot token but for the topgg api

[torpid field]

ummm

where i find it

[zinc oracle]

the token?

[torpid field]

so its not here?

[torpid field]

yes

[zinc oracle]

thats a bot token, for your bot to login to discord.

[zinc oracle]

this is a token for the top.gg api

[torpid field]

OHHHHHH

wait so

as in bots id?

[zinc oracle]

the bots id isnt a token

its just an id

[torpid field]

:/

where do i find this token

[long ferry]

What is your goal?

[torpid field]

to fill in the form for voting thing

webhooks thing

[long ferry]

the authorization is something you define yourself, it has to be the same on your webhook

https://docs.top.gg

[torpid field]

hmmmmmmmm

[torpid field]

where do i put this

sry this my first time doing this lol

[cerulean ember]

#topgg-api for further assistance

[torpid field]

ok

[acoustic copper]

can i request a bot ownership transfer?

[zinc oracle]

do you(or the previous owner) have access to the account that submitted it?
if not, do you have access to the bots server?

actually, it appears mac is already helping you.
#support message

[sturdy swan]

How do I dispute a decline because it says to DM Dylan

[humble geyser]

Why can't I change my top.gg pfp?

[cerulean ember]

Yes dm Dylan#1234

[cerulean ember]

-refreshdata

[wild stone]

@humble geyser

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[humble geyser]

Not my bot >.<

[cerulean ember]

Clear cache then

[hollow gyro]

what is Vote Credits? sir

[humble geyser]

mh?

[wild stone]

@hollow gyro

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[sturdy swan]

I can’t find dylan

[cobalt sleet]

@supple mica

[sturdy swan]

Thanks!

[cerulean ember]

-credits @hollow gyro

[wild stone]

@hollow gyro

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cerulean ember]

My bad network problem

[hollow gyro]

np

https://support.top.gg/hc/en-us/articles/

down ?

[zinc oracle]

wrong url
https://support.top.gg/support/home

[hollow gyro]

thx

[cobalt sleet]

Where did you find this link? It's our old support site.

[hollow gyro]

i was making my bids

not shure

[cobalt sleet]

Oh so somewhere on the auctions pages?

[hollow gyro]

yes

[cobalt sleet]

Ok thanks!

[humble geyser]

Can my bot require to pay for unlocking things like brand remover and customization (optional)?

[plain lantern]

hello, my bot got verified but on the top.gg page it says that its not been approved yet

*verified on top.gg

[cobalt sleet]

Yes. Your bot reviewer may request you unlock these features for them to test at the time of review if they deem it necessary.

[cobalt sleet]

This is due to site cache. Please wait for an hour or so and try again.

[humble geyser]

So my bot reviewer will text me if necessary?

[cobalt sleet]

Yep!

[humble geyser]

Okay! Thank you 😛

[sturdy swan]

ah

[hollow gyro]

top.gg down again ;-;

[harsh barn]

@sturdy swan hey

[soft chasm]

TopGGAPIError: 524 undefined
    at Api._request (/home/nodejs/noah-bot/bot/node_modules/@top-gg/sdk/dist/structs/Api.js:76:19)
    at runMicrotasks (<anonymous>)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async Api.postStats (/home/nodejs/noah-bot/bot/node_modules/@top-gg/sdk/dist/structs/Api.js:99:9) {
  response: Response {
    size: 0,
    timeout: 0,
    [Symbol(Body internals)]: { body: [PassThrough], disturbed: true, error: null },
    [Symbol(Response internals)]: {
      url: 'https://top.gg/api/bots/stats',
      status: 524,
      statusText: undefined,
      headers: [Headers],
      counter: 0
    }
  }
}

I am getting this error every day / every week / every month a few times a day. Why?

[gloomy shell]

probably when the site goes down

[charred sundial]

top.gg is throwing 524s now so that could be one thing

[gloomy shell]

we are changing our techstack rn and unfortunately that causes the site to hiccup sometimes

[shy haven]

https://top.gg/ down

still loading...

[jagged wren]

I cant vote

[gloomy shell]

the site is experiencing a hiccup but it looks like its loading for me now so try again? :)

[shy haven]

Yes, it's working. Thank you !

[sturdy swan]

ey?

[shy haven]

nvm

still loading :(

[sturdy swan]

top.gg is down

[jagged wren]

Thanks

[kind vault]

i need help

i click submit button but

don't work

[long ferry]

Elaborate don't work

[kind vault]

?

how can i add my bot

[long ferry]

I mean what tells you it doesn't work

[kind vault]

ha

wait

i try add my bot

and i click this button after write what we need

long desc. etc

but dont work

@long ferry

[long ferry]

Remove the long tag

[kind vault]

worked

tysm

i have one more question

how much i need words in long description?

i did write 99 words is it ok?

[sturdy swan]

300

[kind vault]

sh*t i'll edit tysm

[hexed vessel]

938904532178575410 is bot

[cerulean ember]

What kind of help you want?

[hexed vessel]

@sturdy swan

[hexed vessel]

sen me crypto money application

[sturdy swan]

I need help Can Anyone

[stoic socket]

https://uwu.solutions/E3A9DeQP 777928698456047666 @zinc oracle

[cobalt sleet]

-b 938904532178575410 Crypto scam

[wild stone]

Yoko#5669 was successfully banned.

[sturdy swan]

oh okay

[cobalt sleet]

-b 777928698456047666 DM ads to members

[wild stone]

vadimforum | HYPE ALIENS⚡#7111 was successfully banned.

[sturdy swan]

i want help @cobalt sleet

pls @cobalt sleet

[cerulean ember]

-ask2ask @sturdy swan

[wild stone]

@sturdy swan

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[sturdy swan]

ok

My Bot Is Not Approved under 2 Months

[sturdy swan]

@cerulean ember

[zinc oracle]

your bot was submitted 3 days ago

not 2 months

wait time is 7+ days

[sturdy swan]

Whatt

k

report ocosta

it sends malicious links in mp

it's good

[long merlin]

Hello, I can't see my server on website so I can add it?

I refreshed multiple times

[cerulean ember]

Are you owner of that Server?

[long merlin]

yeah

[cerulean ember]

Did you added @small lantern bot in your server?

[long merlin]

nope

[cerulean ember]

Ye then invite it

[long merlin]

Thanks bro

[thorn pelican]

Guys

I actually got an invite to something

[long merlin]

I can't scroll on the role menu when I want to add Role Rewards.

[thorn pelican]

and I couldn't reopen the dm

[pseudo vessel]

id: 901958531710853142

[thorn pelican]

Yeah i got that same exact thing

[cobalt sleet]

Please send screenshots

[cobalt sleet]

-b 901958531710853142 DM scams

[wild stone]

Lnico#3844 was successfully banned.

[cobalt sleet]

Thanks guys!

[thorn pelican]

Ohhh

it was a scam?

[cobalt sleet]

Yep

[thorn pelican]

oof

[charred sundial]

oh I got that yesterday as well, but with 0 mutual stuff 😄

[cobalt sleet]

Yeah sometimes they DM then leave to avoid bans which is why you should report DM scams asap

[long merlin]

I can't scroll on the role menu when I want to add Role Rewards.

So I can't see every role, or the exact role I want to add

[cerulean ember]

Maybe browser issue, try using different browser. Or clear cache

[shy jetty]

~̶햇햆햘햍햋햚햑✬~̶♚#8969 <- spams dms

901890916460142602

[cobalt sleet]

Screenshot please?

[shy jetty]

@cobalt sleet

[cobalt sleet]

Thanks!

[livid agate]

@cobalt sleetgot the same

939552668173598740

here is the user id

[cobalt sleet]

Please send a screenshot

[livid agate]

cant

the channel deleted itself

when i clicked report

:/

@hasty ridge

[zinc oracle]

we need a screenshot to do anything

[livid agate]

ok

found a way

[cobalt sleet]

They're banned

[sturdy swan]

can i speak turkish

[cobalt sleet]

If it's for a support question related to top.gg, you can speak Turkish here. Otherwise please use #general-int

[sturdy swan]

can someone ban him?

or

[cobalt sleet]

What's the ID?

[sturdy swan]

ok

@sturdy swan

939552599680643082

[cobalt sleet]

-b 939552599680643082 DM scams (new account)

[wild stone]

Pavixon#5648 was successfully banned.

[sturdy swan]

thnks

[cobalt sleet]

Thanks for your report

[sturdy swan]

np

939208015410769970 i feel lucky

[long ferry]

id

[sturdy swan]

above

[long ferry]

I meant flesk

oh

-b 939208015410769970 carding scam

[wild stone]

lil benti#9325 was successfully banned.

[gentle crescent]

939208989554638908

U guys r getting bot raided 💀

[zinc oracle]

-b 939208989554638908 card scam

[wild stone]

anicia#8087 was successfully banned.

[untold bramble]

[sturdy swan]

Hello there.
It seems like our voting system is not working. We are not sure what could be causing the problem.
The voter role is not being given by the bot, and we're not sure what bot is supposed to give this role.

[zinc oracle]

youll need to code that

https://docs.top.gg/resources/webhooks/

[sturdy swan]

939236804098408449

another one

[long ferry]

could you perhaps set the role again? Try setting it to something else and then back

same applies

[long ferry]

its the same webhook

-b 939236804098408449 carding scam

[wild stone]

Mrs.Darkness#5036 was successfully banned.

[zinc oracle]

whats not working?

lets move to the api channel #topgg-api

[sturdy swan]

How exactly can I do that?

[long ferry]

On your server page settings, under reward roles

make sure it is set to what you want, aswell as the bot having the permissions to manage that role

[spark fossil]

901872448381792386

New ads

[stoic socket]

@zinc oracle

[spark fossil]

@fluid birch

[cobalt sleet]

-b 901872448381792386 DM scam

[wild stone]

Something went wrong when trying to ban this member

[cobalt sleet]

Banned

[spark fossil]

Good

[simple valve]

@lone anvil this man (939224595389636640) promoting scam via dms, please ban him since he is coming from this server. thanks

[long ferry]

screenshot

[simple valve]

here

uploading

[long ferry]

-b 939224595389636640 carding scam

[wild stone]

Vidmant#2481 was successfully banned.

[simple valve]

thx

[calm wagon]

900537763663863828

[stoic socket]

@long ferry

https://tenor.com/view/dj-khaled-another-one-one-more-time-gif-4816107

[long ferry]

-b 900537763663863828 carding scam

[wild stone]

poi op#1471 was successfully banned.

[harsh barn]

@stoic socket take a look at modlogs. Mods got their weekend ruined

[stoic socket]

I can see - #general next time as this is not support related

[long ferry]

nah we fine

based top.gg

[foggy parcel]

939216631148736553

[long ferry]

-b 939216631148736553 carding scam

[wild stone]

Shôta#8869 was successfully banned.

[fossil iron]

Hey is it just me or all the comments for Karuta ( https://top.gg/fr/bot/646937666251915264 ) are in double?

[rotund sparrow]

939628197899825202

[stoic socket]

@zinc oracle

carding again

fun

https://tenor.com/view/dj-khaled-another-one-one-more-time-gif-4816107

[rotund sparrow]

i didnt even understand what they wanted to say lmao

[zinc oracle]

seems to be a message id, not a user id.
or they never joined here

[rotund sparrow]

all i see is {big wall of text}

[stoic socket]

probs dm id

[stoic socket]

we need user id

[rotund sparrow]

oops mb

yeah

mobile™

[blissful harbor]

User id

[rotund sparrow]

901908665752240221

[stoic socket]

@steady sable

[zinc oracle]

-b 901908665752240221 card scam

[wild stone]

Officer Big Mac#1434 was successfully banned.

[zinc oracle]

👀

luca slow

[rotund sparrow]

luca lag

(real)

[stoic socket]

woahh was successfully banned

finally

[slow lion]

My announcement isn't showing up. Is it slow to appear or did I do something wrong?

[stoic socket]

it takes 30+ mins to show up sadly

[slow lion]

Aight thanks

[sturdy swan]

hello can i get some help i will take my bot to topgg

[waxen crest]

there is something about your name... what is it?

[sturdy swan]

where are the lightning?

[stoic socket]

?

[sturdy swan]

the bot is not my friend's but my friend can't write I will

[dry spade]

901899439399141426

[cobalt sleet]

-b 901899439399141426 DM scams