support

[gray delta]

Ty

[sturdy swan]

;membercount

[latent light]

hmm what's the voting credits for?

oh nvm

[pseudo nest]

When deleting an announcement, there is no indication that anything happened when you click the delete button.

(i cant find anywhere else to report bugs)

[deep olive]

how to fix this?

[long ferry]

try a different browser

[barren temple]

when i am change theme preference showing error - Your form contained some validation errors

[idle bone]

My bot is not shown when I search for it

when will this issue be solved?

[candid mica]

no eta

[stoic socket]

You will have to delete and resubmit to change owner, or transfer to a team

[night epoch]

Hello, if a friend of mine has applied for his bot, if I give the ID of the bot, can you check if it is on the top?

[stoic socket]

you can't check a bots position in the queue

It takes around a week or more at the moment so they will need to be patient

[night epoch]

Okay thanks

[next pier]

Hey i just have applied a bot for verification on topgg , where's the channel which ping the user ?

[dreamy abyss]

-notified

[wild stone]

@next pier

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[next pier]

oh the channel is removed then

[dreamy abyss]

Some people abused it by setting their bot name to “here” and “everyone” etc causing it to tag everyone on the server. So we made the log channel hidden until further notice

[lament fiber]

[cerulean ember]

@sturdy swan if you have anything that proves that your are bot owner then you can dm any moderator about this.

[dreamy abyss]

If you can provide ownership of the bot, contact one of the online moderators. They should be able to delete it so you can submit it again

SuniL being too fast for me 🥲

[cerulean ember]

Yea then pls dm any moderator for further process.

[cerulean ember]

[stoic socket]

Why are you responding to something from yesterday

[sturdy swan]

can i pay for auctions with paypal wallet?

[stoic socket]

Yes!

[sturdy swan]

ok, cool

[coarse oak]

It's been 1 week when I will get a reply ;-;

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

hey, on node.js it exist pm2, what for python?? to host a bot 24/7 on ubuntu 20.04

anyone knows?

[cerulean ember]

Pls ask in #development

[sturdy swan]

dn

[north nymph]

Hey we got review raided by another server a while ago and I manually reported like,,, a year ago and some were finally removed but a lot of the ratings have been replaced? Lots of these people never even joined the server and others joined for a few seconds, just trying to figure out what suggestions there are for getting the raided reviews removed?

[supple mica]

Report them to a moderator appropriately

[vocal venture]

Can anyone tell me how to add the top.gg bot to my server so that i can add it there

[dreamy abyss]

https://top.gg/servers/invite

[vocal venture]

Thx for the help

[sturdy swan]

When the bot is been invited to your server to get checked how long does it take to look at?

[long ferry]

Depends on the size of the bot and what it requires to be tested

Unless the first thing we see is declinable, then pretty fast

[sturdy swan]

Oh ok would you guys decline if a cOde doesn’t work

Even if it shows you the command in the help page

[frigid agate]

I need some help with the site- I was added as admin to a server, but when I try to edit, I get a 403 error. My profile shows that I'm on the team, but the team link doesn't show me as a member. Do I just need to wait or is there a way someone can manually add me?

[long ferry]

If the majority does not work, decline. If the non working ones are marked down, we consider them non existent, though if the majority of the remaining ones don't work, again decline

[sturdy swan]

Ok cool

[wintry mist]

How can that be negative sum lmao

[frosty flare]

Maybe it’s suppose to be ~ showing an estimate

[wintry mist]

Thought that aswell, but that's definitely a minus

[drifting thistle]

hey may i ask why after approval is my bot still 'not approved' on the site

[left yew]

Hellow, why do my analytics say nothing in my server dashboard

(its a server not a bot)

[supple mica]

it can take time for the website to cache the update. Give it a bit 🙂

[drifting thistle]

ah okay

[radiant saddle]

Hi I need some help!
I changed my Discord account, coz I lost the other one, but now I can't get access to my server in Top.gg, coz this new account don't have permissions on website, how do I get it? could you help me allow access to this account can be able to edit and see the analitycs?

[hot finch]

pretty wack on my side too

[wintry condor]

Hello can someone tell me why my bot get rejected? I already have safe search

The bot was already accepted on top.gg with the exact same code

I just submitted the bot again

[noble plaza]

My bot has some weird reviews, on the bot page arent showed any reviews but if I scroll down there are 20 Reviews???
And i cant vote.

[upbeat grove]

how to get custom url for top.gg ??

[vagrant wigeon]

just saw your message now, sorry for the wait!

[hot finch]

that is a known bug they are working on fixing

[noble plaza]

are the reviews real now? xD

[hot finch]

they aren't for your bot and don't affect its review score iirc

[noble plaza]

uhm ok

[sturdy swan]

Hi

I need help

[radiant saddle]

Hi I lost my account which I used to configure my server in top..gg, but my I'm in a new account, and I don't have acess to make changes there anymore, so I tried to create a new announce of my server, but it doesn't show in website, coz already there's a announce of it in the lost account, what should I do?

The server in the image it's just an tester server, but my oficial one isn't showing to get configurated, can someone help me if this?

[sturdy swan]

just tell what do you need

[steep geyser]

My bot is not being shown when I search for it on top.gg When will this be fixed?

[radiant saddle]

Hii, could you help me? 🙂

[sturdy swan]

because you are not the server owner

[radiant saddle]

The Owner are getting trouble to edit, what should she do?

[surreal glacier]

if u update ur description for ur bot, does it put it in the back of the queue for verification

[meager eagle]

How to again apply if bot is declined

[cerulean ember]

Add your bot again

[radiant saddle]

but it's a server not a bot ;-;

[cerulean ember]

Submit button?

I don't know what you mean by find bot button can to provide ss?@sturdy swan

[sturdy swan]

no

[stoic socket]

just saw your messages in #auctions-support, I'm pretty sure the account you are on doesn't own the server on Top.gg

[radiant saddle]

Yes, coz I lost the Owner account, and now I'm in a new one, but it has admin perms as I set in. Only on the Owner account I'll be able to edit my server settings in Top.gg? I lost that account by two steps verification ;-;

[ashen lava]

Hey there. Just a quick question, is the wait time for review still around 2-3 weeks or is it more or less rn (the faq mentioned it can vary)

[stoic socket]

around 1 week or more atm

[ashen lava]

Alright thanks

[cerulean ember]

Please mention all the things in bot description.

[smoky sparrow]

Hello, i wanna remove my server for sometime from top.gg due to some in-server changes taking place.

[wooden kite]

who do I have to contact if I made a mistake on bidding?

[wintry mist]

Nope

I edited it like 100 times to make it perfect with html lmao

No problemos

[next ginkgo]

free nitro plz?

[wintry mist]

[cobalt sleet]

-support

[wild stone]

@next ginkgo

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[solid island]

can someone please link the guide for how vote credits work

i know the first 100 is 15£

then after that im not sure

[cobalt sleet]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cobalt sleet]

You need to use teams now once the bot is approved

-team

[wild stone]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[thin shard]

where can I report a bug?

[cerulean ember]

Here?

We can tell u if it's known issue or not

[sturdy swan]

Yay

[cerulean ember]

-support

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[smoky sparrow]

Why doesn't it show the voter role

I have it in my server

[thin shard]

https://cdn.discordapp.com/attachments/890695459214069773/935232138641539092/unknown.png

[wild stone]

@smoky sparrow

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[cerulean ember]

No, make sure that id you put in there is correct, or you can try using diff browser/clearing cache

[smoky sparrow]

Kk

But what abt the role? It appeared but didn't give that role

After voting

[cerulean ember]

It may take few time to register vote and to give role so pls wait.

[frigid agate]

well, nobody answered my question from several hours ago but the problem seems to have fixed itself

[midnight pebble]

Am I required to add my support server to top.gg, or will top.gg do that for me?
And what is Support URL exactly?

[long ferry]

It doesn't get automatically added as we have no way to figure out which of your servers on top.gg is your support server.

Support URL is, as the example says, basically your discord server invite to that server. Both are pretty similar

[midnight pebble]

Oh my brain read discord.gg also as top.gg so I was confused. So I just do the second one then. Thanks!

[long ferry]

You'll have to submit the bot first, you can select one afterwards

[upbeat flame]

How do I add a server where I am admin?

does not appear in the list

[long ferry]

#site-status message

[upbeat flame]

okay thanks

[valid root]

is this supposed to do this or something lol that doesnt seem right

[zinc oracle]

is what supposed to do what?
top bots page shows 2 ad spots, then top bots

[thin basin]

I think my server has too many roles since I can’t find the role I want as a reward role

[valid root]

it says explore more from #furry

but then none of those bots it shows you when you click that are remotely related or even have the furry tag

[stoic socket]

@quartz willow i don't think its related to - in the url anymore

[quartz willow]

oh

[valid root]

also the URL is tag/furry?page=3

and that very much looks like its not doing anything at all

[thin basin]

[valid root]

I mean the furry tag has always been broken

no one has ever fixed it

[stoic socket]

717015248170909726 (bot) DMs users on join with a server invite, sometimes nsfw

also isn't it competing with Top.gg server list

[thin basin]

Is there a reason why the reward role section shows the roles all mixed up?

[zinc oracle]

for some reason I cant replicate 🤔
https://top.gg/tag/furry?page=1

[valid root]

that link works

[thin basin]

I’m trying to find my reward role on the top.gg site but it doesn’t show up apart from random roles in my server

[valid root]

but thats what clicking explore bots did

and refrshing the page fixes it

[long ferry]

Yup thanks

[valid root]

ill keep an eye on it if it fricks up again lol

[vestal basin]

I cannot find my bot when I search it up

[mortal flax]

Happens everytime 😠

[stoic socket]

we made some changes to our voting system that are to help prevent votebotting. if you are not botting and just voting normally, but you receive a captcha, try updating your browser to a more modern browser, or simply complete the captcha

[mortal flax]

Still happens to opera or chrome

Nvm it works now after tons of refreshing

[quartz willow]

yeah the mobile thing is an issue I'm looking at now

[valid root]

also a brave users here and voting also failed like that on PC (brave is chrome based)

[zinc oracle]

its possible brave fails as it has an inbuilt adblocker by default.

[quartz willow]

it's not related to blocking ads. I can't go into too much detail but I'm aware of what needs to change

[rustic nexus]

is there a way to "bump" the server with the advertisement bot @small lantern ?

[sturdy swan]

i cant post my server to the website (server doesnt show up even after refreshing server multiple times

[long ferry]

Only the user with the ownership on that discord server can initially add it, otherwise use the refresh servers button, then logout and back in

[sturdy swan]

why is that even a thing? im considered as owner/admin youd think that would be an option

[small frigate]

how can i add the bot to my server to advertise my discord server on the web page

wait

is @small lantern the bot i add to my server

[stoic socket]

yes

https://top.gg/servers/invite

[stoic socket]

There was an issue a while back that allowed any admin/previous admin to delete server pages, and combined with Top.gg's notoriously good caching I'm guessing the most reasonable fix was to make it owner only to add

[sturdy swan]

alright that makes sense well thanks for clearing that up!

[small frigate]

what is its command?

or how do i get my server on the top.gg page?

[long ferry]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[livid widget]

Hello

I have applied on the site and I was rejected because the bot was offline and I have applied again will it be late

[zinc oracle]

you will need to wait again yes

[livid widget]

thank you

Sorry to bother you

[worldly field]

Quick question, are bot approvals in order or random, I believed they were in order, but I'm just curious due to information I just learned.

[long ferry]

chronological order

[worldly field]

Weird.

[worldly field]

Does it matter how many times you submitted than?

I'm so confused lmao

[long ferry]

Nope, it doesn't

Refer to the pinned messages on why a bot might be reviewed faster than another one

[worldly field]

Alright, I read it, I kinda unserstand, kinda don't.

I'm just gonna continue being patient.

Thanks for the help.

[long ferry]

We're basically going through queue in chronological order, due to the fact that we might pause reviewing a certain bot, aswell as other reviewers working on queue aswell, certain bots may be reviewed earlier than others submitted earlier

[long ferry]

Hey! Do you have proof regarding this?

Also, which server are you referring to? I don't see any servers under your account, just you having participated in auctions.

We have only been recently able to moderate these reviews due to issues internally.

[sturdy swan]

How do I add another creator to my bot page?

There's no option for it now

[long ferry]

You can no longer add another creator to your bot page, you'll need to use teams for that.

-team

[wild stone]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[sturdy swan]

404
Oops! We can’t seem to find the page you’re looking for.

Don’t worry, we will take you home.

Lul, that link doesn't work, I'll manually go there.

[long ferry]

oop lemme fix that rq

@sturdy swan this should help more https://support.top.gg/support/solutions/articles/73000510559-teams-overview

[hasty zenith]

hey guys just noticed a bug, when lloading a bot page then selecting a different bot from search it keeps the reviews from the bot before

[long ferry]

Yup thanks can reproduce!

[hasty zenith]

[scarlet crater]

I need help to get control of an old Server Dashboard, which creator is no longer within the server team.
Creating a new Server Dashboard is not possible, even if I have Administrator rights in this case.
How should I proceed?

I dont know if Im allowed to share here the Server information due to §5

[agile prism]

I took 15$ from voting and apply for ads and no reply untill now

[stoic socket]

you no longer need to wait for access

https://auctions.top.gg

[agile prism]

After that?

[stoic socket]

Find the tag you want, then bid within your budget, which is $15. After that, you're paying with your own money. See https://uwu.solutions/AvHsAmMg for an example on what bidding cpm means

[agile prism]

Thx

[stoic socket]

yep

then look at what other people are bidding on the first box

the highest number in the list will be your lowest amount

For example: big.bun#6969 - $2.00 @ $15 XiuhcoatlSlayer#7391 - $1.48 @ $100 aurel-is-stinky#0001 - $1.10 @ $1000
You can only bid over $2.00 because thats how this works. You pay per thousand views and you set your budget too.

Regardless of how much budget you have, whoever has the highest CPM wins the slot

[agile prism]

No one in this list

[stoic socket]

Then start at something like $0.01 @ $15

[agile prism]

But i can't edit on 20$

🙂 @stoic socket

[stoic socket]

What tag is that?

[agile prism]

Fortnite

[stoic socket]

Ah, I think bidding starts again in around 19 hours

[agile prism]

Hmm

Thx mate😘

[stoic socket]

<t:1643137740:R> (<t:1643137740:f>)

[rain lodge]

Hello, I am trying to add my new discord server to the website but it's not showing up to add after hooking up my discord account

[hollow ledge]

LOL

[north nymph]

I do and I can dm you a load of screenshots when I get the chance later. The server is DNE PRODUCTIONS and lots of the reviews have finally been removed but a few still remains, all from the same server including staff of said server

[thorn sierra]

can i change the name of my bot after it gets approved

[high yacht]

yeah

[thorn sierra]

tyy

[candid mica]

there is a bug tho

you may/may not see your bot in the search bar if you change the name

[thorn sierra]

oh ok

[worldly field]

Yea, I kinda understand, kinda don't ngl, but it's completely fine, I'm aware the Bot Reviewers can't be reviewing 24/7, I can just be patient again.

[small frigate]

the bot has every perm

[vague mango]

does it have 'create role' permission?

[slow jacinth]

add create Invite Permission to bot @small frigate

[small frigate]

it has every perm

[slow jacinth]

admin perm?

[small frigate]

even admin

[vague mango]

also check your server's settings for widgets maybe

[slow jacinth]

and clear your cache

[small frigate]

for what?

[slow jacinth]

[small frigate]

Ok

[small frigate]

ima tru

[slow jacinth]

do not do this

[small frigate]

Oh

[slow jacinth]

[slow jacinth]

I had the same problem, but I just had to create an invitation

[small frigate]

wid is on

now what?

[vague mango]

yeahh, it should be able to create invites normally though

[slow jacinth]

Is your invitation correct?

[small frigate]

this is on now wha

[small frigate]

yep

[slow jacinth]

so no need to click "create invite"

[vague mango]

why do you need to create invite then?

yeah what igor said ^_^

[slow jacinth]

just go to save changes

and done :)

[small frigate]

still doing it

[slow jacinth]

hmmmm

show all screen

for me to have an idea what's wrong

[small frigate]

join general

nvm

wat

wait

[slow jacinth]

you clicked "save changes"?

[small frigate]

i did

[slow jacinth]

known issue

,_,

[small frigate]

i cant share my scree

why?

[vague mango]

it looks like your save went through though

i can see it in the server logs

[coarse oak]

It's been 1 week when I will get an ans for my 2nd bot ;-;

[cerulean ember]

Current wait time is one week or more

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[coarse oak]

;-; k

[tulip solar]

hi so my dm's are off but I dont know if my bot was accepted or not. Can someone tell me?

[chrome smelt]

you have bot developer role, so I'm assuming you have gotten approved.

[sick haven]

Is it possible to transfer ownership of a team?

[primal dawn]

I saw this first time

[surreal nova]

I'm trying to get to the page to play for premium but I keep getting a 403 error

[balmy basin]

Is there a bot I can use to send me notifications when my favorite twitter account follows a user?

[elder bramble]

hey

A owner of server

added me to his team

and added the team to his server

but i still cant see the server in the list

anyone help

[heady crescent]

what is the prefix of @small lantern ?

[elder bramble]

bruh

[heady crescent]

brah

[elder bramble]

anyone help

ded server

@barren temple

[barren temple]

how can fix this error Your form contained some validation errors

[elder bramble]

@zinc oracle

help

[elder bramble]

help

@real laurel

@nimble flare

@jagged breach

Help

[jagged breach]

ye?

[elder bramble]

A owner of server
added me to his team
and added the team to his server
but i still cant see the server in the list
anyone help

[jagged breach]

i am not support staff

[elder bramble]

cmon

where is them then

[wraith ferry]

Its been 1 week since I have submitted my bot, but still I it didn't get reviewed

[elder bramble]

hmm

[candid mica]

wait longerrrrrrr

[elder bramble]

lets call community managers

@cobalt sleet

@lone anvil

@gloomy shell

Help

[cerulean ember]

Wait

[candid mica]

dont spam everybody ffs

[elder bramble]

No one sees request

[candid mica]

wait

why so impatient?

[wraith ferry]

OKAYYYY

[elder bramble]

Its been lotta time

[cerulean ember]

You are in team?

[elder bramble]

yes

[real laurel]

1. patience
2. nothing mods can do about this. we don't have the power to force people in/out of teams

3. patience
4. please don't ping more than 2-3 people

[elder bramble]

We can atleast call them

[real laurel]

we'd rather you just have a little bit of patience

[barren temple]

how can fix this error Your form contained some validation errors

[elder bramble]

Why can't I see the server

[candid mica]

tags?

[barren temple]

this error is showing when i am changing theme preference

[barren temple]

music bot

[candid mica]

that can also happen

[elder bramble]

bruh'

[candid mica]

i think its the theme

[elder bramble]

So no one is gonna help

[barren temple]

try to rejoin broo

[cerulean ember]

^^^@elder bramble

[elder bramble]

I did

[elder bramble]

well the case is not about teams

he added me in team

and then added the team in server

and i am admin in team

but i cant still see the server in list

[cerulean ember]

Try clearing cache/ use diff browser

[elder bramble]

k

lemme use bing

[sharp narwhal]

Bing is a search engine not a browser.

[elder bramble]

Um

[sharp narwhal]

Use Chrome, Edge, Firefox, etc

[elder bramble]

So firefox?

[sharp narwhal]

Yes

[past crystal]

Hi there. What is it error after saving the team?

[elder bramble]

can i use tor browser?

bcoz i deleted firefox ;-;

@sharp narwhal

[vocal tiger]

Hey team. May I know why my bot's profile isn't updated yet?

[idle bone]

My bot is not was approved very long back but no yet shown when I search it up

When will this issue be fixed

[cerulean ember]

-refreshdata

[wild stone]

@vocal tiger

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[vocal tiger]

Surely I would do this.

Thanks.

And also, I had another question, if you're writing a reply to any user who gave a feedback, then is the reply shown with the name of the bot?

[mossy wind]

What should i do discord said your growth is suspicious

[candid mica]

what do you mean by "dissapear"?

[oak shell]

I literally just added my server to top.gg and it got review botted.

[candid mica]

not discord. this is not top.gg's problem

[candid mica]

known bug

[oak shell]

Its a bunch of random reviews, it there a way to get them removed?

[candid mica]

wdym not showing up is the bot appear in your profile?

[oak shell]

Also for some reason it shows the reviews were added before I even added the server to top.gg

[long ferry]

Are you logged in?

Cache then, check back later

[sturdy swan]

Bruh my bot joins the verification server 8h ago

hi what are the requirements to upload a bot to the site?

#rules-and-info

ok ty

[vestal basin]

why does it show 80 when my bot is just in 70 servers?

[mortal wing]

kiciking exists

[vestal basin]

ooo

forgot about that

[hasty blade]

Captcha is making it impossible for me to vote on Android. I'm in an endless loop of tapping vote, captcha popping up forcing me to do it, getting a "something went wrong" message when i finish, having to refresh to get the vote button again, and of course the goddamn captcha popping up again. Captcha needs to burn in hell

[long ferry]

Open your browser instead of doing it through discords Browser

[stiff sapphire]

Hello

Help my

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[stiff sapphire]

What is this?

[mortal wing]

Wrong server.

tip: turn on your dms

[thin ridge]

How do I make a team?

[chrome smelt]

discord webhook

[sturdy swan]

no

#topgg-api

[stoic socket]

You can’t use discord webhooks directly, only using something like https://webhook-topgg.com

[chrome smelt]

Oh

[long ferry]

clear cache

[long ferry]

try a different browser then

[elder bramble]

how to clear cache

@long ferry

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[elder bramble]

k

[hollow marlin]

I am using uc browser

[sturdy swan]

السلام عليكم قمت بالتقديم لبوتي في الموقع كيف اعرف أنه قبل

[elder bramble]

i did but still cant see the server

@long ferry

[sturdy swan]

Peace be upon you. I applied for my booty on the site, how do I know that it was before?

[elder bramble]

what

[sturdy swan]

Google translator

[long ferry]

are you the user with the ownership on that server

[elder bramble]

The owner added me to a team with admin role and added me and team to the server2

@long ferry

[long ferry]

The owner has to add that server first

[sturdy swan]

I applied for my bot on the site, what do I do next

[long ferry]

otherwise try going directly to the server page

[elder bramble]

he did

[elder bramble]

oh

yeah

good idea

[elder bramble]

which bot is it

translate

[sturdy swan]

تمام

[elder bramble]

plz translate and talk

[sturdy swan]

كم سيستغرق

[elder bramble]

bro u know how hard it is to translate

https://tenor.com/view/think-mark-invincible-omniman-gif-21416554

That is why type in english

[sturdy swan]

🥲 👍

[elder bramble]

-_-

wut

i need a translater

lemme translte

[cerulean ember]

You don't need to translate, translation team is there they can help those who dk English @elder bramble

Also

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[fallow pecan]

hi i need help. when i try to add an optional role for supporters after they vote, the role that i wanted to add won't show up in the list

[fallow pecan]

this is broken ?

[elder bramble]

bruhhh

[fallow pecan]

a

[old karma]

?

[elder bramble]

Looks like someone got banned
XD

[candid mica]

not always the case

[elder bramble]

ik

[fallow pecan]

?

[candid mica]

lemme see

[stoic socket]

make sure the Top.gg bot is higher up in the list than that role

[candid mica]

^^ i think thats the problem, cuz it is fine in my end

[fallow pecan]

ohh okay, thank u sm

hello, ive done what you said but it still wont show up

ive also refreshed the site

[stoic socket]

try clearing cache

[cerulean ember]

Ye^

[stoic socket]

or waiting for the site's cache to clear

[fallow pecan]

how do i do thatt ?

[stoic socket]

@cerulean ember -cacheclear

[cerulean ember]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[cerulean ember]

^

[candid mica]

known issue

known bug

[chrome smelt]

Erm, Im getting internal server error when ive created my team

[stoic socket]

yes

[chrome smelt]

https://cdn.tazhys.gg/i/vri5HVg1.png

[twin panther]

Can someone send me the link to add the bat to my server server

[plucky elbow]

hey y'all, I'm trying the card api but I can't seem to get my profile picture to be rendered correctly, any idea why?

https://images-ext-2.discordapp.net/external/mL2__drj6tDTjVOUDBjogN3fTHGgAU6wdw9HNE_l0Wc/%3Fgen%3Ds1ry/https/top.gg/api/widget/527625435128004628.png

[twin panther]

I already have the link

[long ferry]

Where are you displaying it

Also, what do you mean with not rendered correctly? thats the avatar on our site

[plucky elbow]

Wait it's just on the bot embed then

One second

it shows like this on desktop

on mobile it's being displayed properly

[long ferry]

Discord caches embed images on your client, causing it to not be updated

[plucky elbow]

I actually found a workaround to that

[long ferry]

Still applies, it is cached on your end

[plucky elbow]

I just add some random letters/numbers as a query, although I've had this issue for months

just now that I started working on a new update I decided to fix the issue

[long ferry]

Have you perhaps tried refreshing data if you're seeing that on the normal, non embedded image?

[plucky elbow]

Seems like the issue is solved for now, but it's definitely not the first time

[lament jacinth]

When will the refresh data btn start working

[dreamy abyss]

It should be working already

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[vivid tapir]

Someone invited to join in bot owner I'd, but I'm not able to join

@long ferry

[long ferry]

Whats the id from? the user who sent it?

You cant access their own invitations, go to https://top.gg/user/me/invitiations

I take that back, one sec

https://top.gg/user/3637256336766074880/invitations

should be your invitations

[vivid tapir]

Yeah saw

[glacial vapor]

hello i have some bots and i cant change the icon so waht shoud i do@long ferry

[long ferry]

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[vivid tapir]

@long ferry does that mean I'm part of the bot in the owner list ?

[long ferry]

Nope, creators are not a thing anymore, the owner can change the bot page to have the team show up

[glacial vapor]

its changed in the dashbord only

[long ferry]

but not the members within it

[long ferry]

read the full message

[vivid tapir]

Why I'm not able to see the bot he added

@long ferry ^

[glacial vapor]

i didnt understand

[long ferry]

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[long ferry]

Go to the bot page directly

[vivid tapir]

I did,

[glacial vapor]

ok were shoud i go

[clear raft]

https://media.discordapp.net/attachments/866487328456572939/935518900613963826/Screenshot_20220125-174604_Samsung_Internet.jpg

Unable to vote

[long ferry]

wait until the cache is fixed

aka updated*

[long ferry]

id

[clear raft]

848230687026315285

I check,bot has all needed perms.

[glacial vapor]

from here??

[stoic socket]

wrong server

Thats for a bot, not the Top.gg website

[nimble otter]

So my bot page doesnt display which server bot is in despite adding the correct server id

[vivid tapir]

I'm still not able to see bot page @long ferry

[long ferry]

Again go to the bot page directly

[nimble otter]

seems to be an issue adding server id

https://i.imgur.com/sK8mHiC.png

[vivid tapir]

What's bot page? I'm not able to go to bot page

:/

[long ferry]

whats the bot id

[vivid tapir]

934368081805971477

@long ferry

[long ferry]

https://top.gg/bot/934368081805971477

[long ferry]

isnt added to a team yet

[vivid tapir]

@long ferry can you add it ?

[long ferry]

The owner has to

I cannot

[vivid tapir]

He's sleeping

[long ferry]

You'll have to wait for them

[vivid tapir]

Ok

[clever juniper]

How long does verification take

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[tulip solar]

I have multiple bots so

[desert vessel]

Where will you be notified that my bot has been approved?

[long ferry]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[desert vessel]

ok

[shell parcel]

Do you know a bot like mee6 bot?

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[coral laurel]

how do you switch to darkmode? it says look in the navbar but i can't find it

[sturdy swan]

click on ur profile

its there

[cerulean ember]

Fast

[sturdy swan]

yo dark purple mode

[coral laurel]

ah thank you

[misty dagger]

Hi I keep on mistakely clicking on "report this comment" button, is there a way to unsend the report?

[sturdy swan]

nope

[night pebble]

Our team wanted to understand your views nowadays on the various kinds of potato chips for a competition. Pls show us your support and help us understand your opinion by filling this form down below. Thank you

[sturdy swan]

potato patatoe

[long ferry]

@night pebble not the server for that

[surreal glacier]

how do u know if ur bot is in the queue for verification

[night pebble]

sry

[sturdy swan]

Are you canceled? IP Nor does it exist

[sturdy swan]

@night pebble @long ferry

[long ferry]

?

[night pebble]

?

[surreal glacier]

When the reviewers test a bot, do they try their hardest to break it? I hope so.

[fluid birch]

We don't go out of our way to try to break a bot but we do check for vulnerabilities

[surreal glacier]

Coolio, thanks!

[fickle estuary]

Is there a way to see when I applied for a bot to be added cause I've full-on forgot 😭 ✋

[fickle estuary]

Ok tnx <3

[sturdy swan]

https://support.top.gg/hc/en-us/articles/360059360894-Bot-Guidelines

Hello, please fix this, it says Page not found.

Due to this, I am unaware of the Top.GG guidelines...

[fluid birch]

-cacheclear @spare flame

[wild stone]

@spare flame

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[fluid birch]

the bot guidelines are on https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[gentle gyro]

Hello, I can't edit my bot's page, when I click the save button after the changes, nothing happens. Is this still a known issue?

[sturdy swan]

Erm, This erorr occured with me, It got fixed when I just reduced the no. of tags and the length of tags. Try shortning the length of tags

[gentle gyro]

Unfortunately, reducing the number of tags didn't work.

Thank you anyway.

[surreal glacier]

where is the logs channel

[cobalt sleet]

Hidden

[gaunt zealot]

Whenever I go to my servers page https://top.gg/servers/890287372707696670 it gives a 404 error, it may be because I had just added the server to the site

[surreal glacier]

can u check when i submitted my last bot, please?

[zinc oracle]

the 21st

[olive raven]

Why i can't edit my server page ?

[long ferry]

Clear cache

[long ferry]

Are you the user with the ownership on that server?

[olive raven]

Nope, administrator

[long ferry]

Only the owner can initially make changes towards it, until the owner adds you to a team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[olive raven]

Okay, it's a recent change ? Because i have published the server on top.gg, not the server owner

[long ferry]

#site-status yes

[olive raven]

Ok ok, thank you

[sturdy swan]

lol idk what there doing

[deft vale]

hi need help with auction pls

[stoic socket]

#auctions-support

[deft vale]

thank you!

[buoyant crown]

hello

Are you going to cancel the captcha at some point because it is too difficult for most people

[long ferry]

Captchas are triggered on the vote detection, they should disable stuff like vpns etc to avoid getting flagged for that

[small frigate]

how can i get more people to view my server

[surreal glacier]

tags, votes, auctions

[small frigate]

thats all?

[modern plover]

hello, needed some help in adding my server to top.gg website. i logged in, and when i go to add servers, i can't see any of my servers. it says manage your existing servers, but nothing underneath it. anyone has a clue ?

also, i might be mistaken - but can i not "advertise" my server for free on top.gg like disboard ?

or can i not see my servers because it's a paid or premium feature or somethin ?

[long ferry]

Top.gg lists your server on our site, allowing you to add tags to it etc, which can then be found by others that may have similar interests

There's also a way to promote your server faster by having it pushed to the top of a tag to get more people into your server

though are you the user with the ownership of that server? Only they can initially add servers

[modern plover]

nevermind, turns out i had to add the top.gg bot itself to my server in order to see it on the website. should've mentioned that somewhere 😅

my bad ! thanks for the help though Hope.

well, i hate to be stupid again, but i'm at another brick wall.

i am trying to add my server, and whenever i click on create invite (no matter what i write in the link) this pops up and it fails.

ofc the bot has been added, and perms are enabled.

[sturdy swan]

is captur and IP Will they be present or temporary?

[modern plover]

i tried generating every type of invite, and pasting it in the box on the website, nothing is working. please if anyone has a clue let me know !

[silver lichen]

Why does my description not update after 24 hours? Even after using refresh data.

[zinc oracle]

hey, you are looking at the short description. Looking at your page that is the correct current short description

[silver lichen]

Short desc

Wait sorry im stupid ahaha

it did change, it just doesn't add the lines like it does in the box, no worries sorry

Only thing is, it doesn't come up in any searches when I type relevant words

like, verification or antibot

[uneven ermine]

Hello, What´s this?
https://prnt.sc/26jb27h

[cyan jetty]

✅

[zinc oracle]

https://top.gg/donatebot

[uneven ermine]

I understand, but it is loading and not working

[acoustic wren]

please allow up to 3 days for it to show in search results! this is something we hope to fix in the future.

[uneven ermine]

Loading and still not working
https://prnt.sc/26jb8d4

🤔

[silver lichen]

Okay, thank you.

[zinc oracle]

oh this is on the donate bot website?

[uneven ermine]

Yes

[zinc oracle]

try from another browser, or ask their support team.

https://discord.com/invite/gXC9cuG

[unkempt coral]

Hello when i want to vote for my bot i have this

[long ferry]

You cannot vote for a bot while it is not approved yet

[buoyant crown]

When I Click Vote is take too long time about 40 secound, why?

[unkempt coral]

ok thanks for your answer good evening

[buoyant crown]

its not cool and captcher

m,an

help

[long ferry]

Are you perhaps using a VPN while voting?

also incase of being on mobile, try going to the entity page directly instead of clicking on a link through discord

[buoyant crown]

the same situation

[grizzled spoke]

Is there a solution to cancel the captcha even if a monthly subscription?

[surreal glacier]

will the bot queue page be available again soon?

-up

[long ferry]

I would otherwise suggest to vote through another browser, aswell as making sure you're not using VPNs etc

[surreal glacier]

-upto

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[surreal glacier]

any idea when that feature will be added back?

[buoyant crown]

I've tried everything, my friend. i click vote is take too long time and captcher

[long ferry]

Likely never

[grizzled spoke]

Is there a solution to cancel the captcha as it was?

[long ferry]

There's not no, due to the recent bot protection, the only case you'd be flagged by is by either using a VPN or voting from a location that was flagged

try voting through cellular network if your home wifi does not seem to work.

Also again, make sure you're not using VPNs

Cant give any information about that

[buoyant crown]

Is it possible to cancel the ip? beacause its so hard captcher and ip ? and ads

its to hard

[grizzled spoke]

I do it but the IP comes to me

[long ferry]

cc @quartz willow if you want to look into what issues they're facing, getting flagged and unable to solve the captcha

[quartz willow]

ip?

[buoyant crown]

this and captcher

Wendy

[quartz willow]

if you're hitting ip limits you're almost certainly trying to abuse voting

[buoyant crown]

nuh

I did not try to use bad thing

[quartz willow]

so the only people who've ever had problems with ip are people trying to farm probot rewards

[buoyant crown]

but i dont like captcher

its so hard

[quartz willow]

it's not

sorry, you vote once every 12 hours. You can solve a single captcha

and if you're voting more often than that then you are the reason why captcha was added in the first place

[long ferry]

Correct

It keeps your position in queue

[surreal glacier]

ok thank you

[buoyant crown]

Ok, can it be canceled in the future or reconsidered?

[quartz willow]

nope

[clever juniper]

How did I know when my bot gets approved or declined

[wild stone]

@clever juniper

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[clever juniper]

Alright

[quartz willow]

if you get a captcha that means you're either marked as suspicious (abusing voting) or you have a really old browser you need to update. Majority of people who vote do not even see captchas

[slender falcon]

how does one get marked at suspicious when I barely vote on the site

also, just reloaded after getting a captcha and didnt get one

[lusty idol]

Hello, is there a problem with the bots data update? I've been trying for days to get the page to put back the bot profile picture. :(

[slender falcon]

did you try the refresh data button on the side?

[lusty idol]

yes

[slender falcon]

cc @somber parcel

[lusty idol]

I tried to log out of my session, log back in, clear the cache, open session in private window to press the button that you indicate but there is no case.

[long ferry]

-refreshdata

[wild stone]

@lusty idol

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[candid mica]

have you waited 30 mins or so?

[quartz willow]

well because you're not a bot lol

[slender falcon]

ah

makes sense

I didnt even complete the captcha

[somber parcel]

it takes 30 minutes

[quartz willow]

can't share more about why you might be marked as a sussy baka but I'll look into that later

[somber parcel]

wendy is a sussy baka

[slender falcon]

Accidentally clicked off and caused it to error

which is why I was majorly confused ROFL

[lusty idol]

I have touched this button several times and I have waited literally 1 week for the changes to appear and nothing happens. T_T

I will still wait the 30 minutes as instructed.

[long ferry]

Make sure you have changed the bot user avatar and not the application

[somber parcel]

okay keep me posted

[slender falcon]

^^ was about to say what hope said

[lusty idol]

I would like to add that I use the "Microsoft Edge" browser, there is no problem with the page and the browser, right?

[long ferry]

shouldn't be afaik

[slender falcon]

@lusty idol here https://img.pyrocdn.com/tMhc3wtD.mp4

[long ferry]

exactly, the bot one is what top.gg uses

[slender falcon]

make sure theyre either the same or how you need them to look

[lusty idol]

Now the bot image has appeared on the page. Thanks for your help

=D

[modern plover]

still need help btw >.> 😭

[lusty idol]

@somber parcel all okay, thanks =D

[long ferry]

create an invite on your own server instead of the website

do not press create invite on the site, just paste in the invite you created yourself

fill out everything else, then save

[modern plover]

that's what i've been doing

[long ferry]

if it still gives you an error, make sure the correct @small lantern bot is on your server and that the invite you're providing is correct

[modern plover]

also made sure of that

[long ferry]

what's the server id

What error are you exactly seeing?

[modern plover]

where do i get that from again ?

[modern plover]

this is the error that pops up

[long ferry]

https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

[modern plover]

also, the website is very laggy for some reason. and every now and then, i get a 404 error too.

[long ferry]

caching

I'd just suggest trying a different browser, again

dont press the create invite button, just create an invite yourself by going to your server and using the create invite button on a channel you want

paste that invite into the invite field on top.gg, do not press create invite after doing so

fill everything else out, again do not press create invite, then just press save

[modern plover]

yep, just tried a different browser. worked. finallyy lol. i feel kinda stupid now. in any case, thank you for the help yet again Hope !

[sturdy swan]

why don't you cancel IP What is the use of it now in a captcha?

[quartz willow]

skill issue

[stoic socket]

we made some changes to our voting system that are to help prevent votebotting. if you are not botting and just voting normally, but you receive a captcha, try updating your browser to a more modern browser, or simply complete the captcha

[sturdy swan]

يجدع

[median glen]

@quartz willow why captcha

[stoic socket]

^

[sturdy swan]

But there is no need for a sweet captcha, it is necessary to cancel something

[quartz willow]

probot vote reward farmers whining in support damn looks like it's working

[surreal glacier]

can u put <img> tags in your bot's description

[stoic socket]

LMAO

[stoic socket]

yes

[surreal glacier]

can it be a url

mines not showing

[stoic socket]

yes

[median glen]

no

[sturdy swan]

How are you working? IP

[stoic socket]

<img src="img url" />

[median glen]

@quartz willow I used to spend on my family and now we are poor

[surreal glacier]

ya not working

does it need to be https

[stoic socket]

could you send the image url here?

[median glen]

@quartz willow i tell u منك لله

[long ferry]

doesnt need to be https, should normally work

save it on your bot page, whats the id of your bot?

[median glen]

mo salah is love u @stoic socket

[stoic socket]

???

[median glen]

ur name is ban or ben

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[surreal glacier]

not workin

[long ferry]

is it on your bot page right now?

[surreal glacier]

ye

not approved yet

[stoic socket]

works for me when i put in my test page https://uwu.solutions/yZlcIahu

might be caching

[median glen]

im hacking u

[long ferry]

shows up for me aswell ye

[sturdy swan]

It's okay, I come to a music bot that trusts you

[long ferry]

-support @sturdy swan @median glen

[wild stone]

@sturdy swan @median glen

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

Can also confirm on the bot page

[median glen]

3adl shakl byhb omk

[surreal glacier]

ok

[sturdy swan]

@long ferry

[surreal glacier]

must b cache

[long ferry]

Otherwise try clearing your cache

[stoic socket]

not #support related

[quartz willow]

unfortunately this is what we refer to in the industry as a skill issue

[sturdy swan]

Thanks

[median glen]

Cancel captcha because I need milk for my son @quartz willow

[quartz willow]

ok stop spamming support go work on your votebots

[long ferry]

Again

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

last warning

[median glen]

i coming ur house

i kill u

[long ferry]

-b @median glen

[wild stone]

Ḿŕ3b#0200 was successfully banned.

[long ferry]

fair

anyone else?

[warm terrace]

Heloo

[sturdy swan]

best worth it

[warm terrace]

Thank you

Very matsh

[stoic socket]

is this the wave of the probot vote farmers Wendy was talking about

[sturdy swan]

Give them Ban Behzro @stoic socket

[stoic socket]

please stop randomly pinging me

[sturdy swan]

A last question

[warm terrace]

@stoic socket احنا عايزين نفوت يسطا

[quartz willow]

let's move banter to #general

[sturdy swan]

How do I become an administrator here?

[stoic socket]

again, please stop randomly pinging me

[sturdy swan]

Management

[warm terrace]

Speak arabic !!

[stoic socket]

Apply for bot reviewer in #announcements --> eventually become moderator after some time

[sturdy swan]

Thank you bravo for you

[warm terrace]

يسطا انت بتجيب سيرتي ف ضهري

[buoyant crown]

ben there are people is Joking

they are say to arabic is talking about vote and captcher

[stoic socket]

I am well aware. As this is no longer support related, and more me being randomly pinged with random arabic phrases, please either end the conversation or move to #general :)

[wild violet]

Why i am not able to vote I tried with other bots to vote I am able to but with this bot i am not able to

[long ferry]

You have already voted in the last 12 hours, try again later

[small frigate]

Top.gg is down

[hard marsh]

Site having issue? I'm receiving TopGGAPIError: 520 undefined error when running a vote-lock commands to check if a user has voted or not?

[desert salmon]

Same

[tacit crater]

I think the whole site is having issues atm

I can't even connect to https://top.gg

[heady salmon]

Site is down

[desert salmon]

...

[chrome smelt]

@real laurel ^^

[heady salmon]

Don’t think a mod can fix the issue

[chrome smelt]

a mod can notify the dev team tho

[heady salmon]

Yes

[hard marsh]

Yeah the web is having issues

¯_(ツ)_/¯

[real laurel]

noted, will forward

[heady salmon]

Thanks

[chrome smelt]

cheers!

[sturdy swan]

L

if the server isn't down for maintanence its a DDoS attack jus going off of error 524,

Cloudflare is trashy

[real laurel]

devs will likely confirm in #site-status what it is when they see it

[chrome smelt]

i doubt its an attack

considering topgg pays for pro or high plan cf

[heady salmon]

Cloudflare is functional

Says https://www.cloudflarestatus.com

[sturdy swan]

Not really it offers garbage ddos prot

[heady salmon]

¯_(ツ)_/¯

And why ddos top.gg

[real laurel]

so i was able to connect

but only after about 3 minutes of sitting there

[heady salmon]

Then its probably a ddos

Now getting this

[civic orchid]

same..

[hard marsh]

503 error means service is unavailable. No server is available to handle this request :)

[hexed kestrel]

Yes its showing top.gg host error

[hard marsh]

Well yeah

[heady salmon]

Yes that’s what it says

;p

[heady salmon]

Yes

[broken stratus]

20 mins 💀

[stone juniper]

website down ?

[somber parcel]

#site-status

[hollow igloo]

I have a question
Does top.gg still use MongoDB?

[valid root]

im getting 520s

[sturdy swan]

api back down?

[valid root]

seems like it lel

[bleak verge]

yeah it's down for me

[sturdy swan]

we're getting 503 and 524 errors, poor top.gg api

[chrome smelt]

@real laurel boop

[real laurel]

continuation of other issue probably

will notify again

[sturdy swan]

👍

[chrome smelt]

Cheers :)

[real laurel]

site is working for me though

[sturdy swan]

the site is, the api is not

[real laurel]

i was told site

[bleak verge]

blinding

[hexed kestrel]

Me too

[bleak verge]

that's what it is extremely blinding

[zealous bane]

is the site down again?

[sturdy swan]

It is for me.

[broken stratus]

https://tenor.com/view/sadgecry-sadge-cry-gif-18423674

[neat merlin]

is top.gg facing any issues?

[cobalt sleet]

We moved to postgres afaik. You can check out our (slightly out-dated) stackshare here https://stackshare.io/top-gg/top-gg

[desert quiver]

Hello if anyone is available to help I was wondering why our server isn't showing up on top list but it shows up on chrome before you scroll down to more servers sir

[sturdy swan]

Hello, I think these are bots that made reviews on my server. There are also recent ones, they're most probably not from my server

[green forum]

https://media.discordapp.net/attachments/811553088531726356/933959267919204372/Screenshot_2022-01-21-11-10-27-677_com.brave.browser.jpg

[green forum]

Happening since last week

[candid mica]

known bug known issue

[sturdy swan]

oh

Should we be concerned about it? Like can a server be harmed thingy

i also cant do reviews on that server

hello kujubuo 👋 =w=

i wanted to ask something too because i cant do reviews

[vague mango]

there's some issues with reviews on recently added server and bot pages, it won't affect your server, and you don't need to report the reviews or anything

[desert quiver]

Hi can you help me how to fix our server where it doesn't show up on https://top.gg/servers/list/top?page=1

[vague mango]

what's your server?

[desert quiver]

server id 588106178748350484

[green forum]

Can i know why? Or how can it be fixed?

[green forum]

@vague mango sry for the ping but i saw ur role and wanna know this

[vague mango]

can you try another browser on your phone to test? i'm not sure why off the top of my head

[green forum]

I did from chrome too , i tried different device too still its showing this from last week

[desert quiver]

Hi cassie did you get a chance to figure out what we can do to resolve the issue ?

[vague mango]

i took a look, i dont see a clear reason why yours wouldn't show up atm. it's not flagged/mature and it doesn'ts how up with safety filter on or off, i'll bring it up as a bug

[vague mango]

what device are you on?

[desert quiver]

Thank you very much, is there a known issue with the website because I saw some users mentioning other server owners servers were not showing up either or at all and last question and again thanks for your patience, when should I contact your team again if it isn't fixed?

[vague mango]

no problem!! we're just normal people on discord so in this channel and if it's been a bit without an update is probably fine, i can't give you an exact eta or anything though, it involves additional developers (i dont deal directly with the search or backend). i will say that the search issues are being looked at as well already so this will at least be good to bring up as they resolve things

[desert quiver]

Thank you again for being so professional and kind. I have spoken to marco before I hope you do not mind I link the two message links you specified since I contacted him in dms before I got a chance to get help from you! And have a great day or night!

[vague mango]

no problem, sounds good! 💜

[gray trellis]

Hello

I cant post my server to the top.gg

[vague mango]

can you post a screenshot?

[gray trellis]

I have the dsc.gg bot also

[vague mango]

wow, that's a screen capture

[green forum]

Android , mi

[sturdy swan]

Alright, thank you

[vague mango]

we're not dsc.gg

[gray trellis]

This top.gg

[hard plank]

Hi @vague mango nice to meet u, I am wondering how the auction work as I have zero clue, my main question is "what is the highest bid that won the auction for advertising that u've seen so I can get an idea of roughly how much"

[green forum]

[gray trellis]

I kicked and invite the bot but still this happen when i press create invite

[vague mango]

you should be able to see the #bids channel and scroll there if you want

[hard plank]

thanks!!!

[vague mango]

i dont have access to one of those devices so i can't test, but i don't see why it wouldn't work if you can browse fine. did you have access to another device to a vote on?

[green forum]

I tried on another device its showing same

[vague mango]

make sure the bot has permissions to create / manage roles, create invites, and turn your server widget on

[long ferry]

If you're referring to not being able to vote, open the vote page on your own browser, not by clicking on the vote URL through discord

As it is known to cause issues when using the built-in browser on discord mobile

[viral folio]

I added my bot on top.gg on 4th January and i have gotten no dm Luca till now!

oh also the bot isn't showing up on my profile

and I can't readd as it says your bot already exists on top.gg

it's really weird

[gray trellis]

Already did

But this error still happen

[long ferry]

Create your own invite on the server and use that

[gray trellis]

Yes i paste their my own invite

This is the bot right

[idle bone]

Ok so my bot got approved long back, but still doesnt show up when i search for it! When will this issue be solved?

Im asking it from a long time but noone replies over here

[candid mica]

no eta

[amber sleet]

Hi, I cant accept a team invitation

[grizzled patio]

What's the bots verification queue length?

[candid mica]

there is no exact length but wait time is 1 week or more

[amber sleet]

;-;

[green forum]

@long ferry ah do u know this? Sry for ping

[long ferry]

Already answered it

If you're referring to not being able to vote, open the vote page on your own browser, not by clicking on the vote URL through discord
As it is known to cause issues when using the built-in browser on discord mobile

[digital hamlet]

Its 8 days now and I am unable to see my bot in search

[long ferry]

known issue

[green forum]

I did

[long ferry]

Doesn't seem like it by the screenshot

[green forum]

Bruh ok lemme give u ss

[long ferry]

Try using chrome for example

[gentle gyro]

I wrote about this issue yesterday, but I didn't receive any response. I can't edit my bot page and I own the team my bot is on. Can you help with this? @long ferry

[long ferry]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[green forum]

Yup did , thanks it worked now

[gentle gyro]

My problem is not team related, when I want to save changes in my bot I click save button and nothing happens.

I just wanted to point out that I am the owner of the team my bot is in.

[long ferry]

Seeing js within your bot page, which doesn't allow it to save

remove it, try again

[gentle gyro]

Got it, thank you very much. It has now saved my changes.

[karmic heron]

how to add vote tracker webhook for my bot

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

ask that question in their support server