#support
1 messages · Page 627 of 1
oh wait, is that mobile?
yes
i cleared it
ik
weird then
well you can't clear anymore device cache on new phones
you have to go to every app
and type delete cache
idk why they did such of thing
-m @sturdy swan
Agra Beda#7045 was successfully muted
Yeah I dont understand tbh. Mine says 0.... Is that a yes or a no?
ayo why
Oh... There's not many tags to bid on for bots.. That's a shame that theres no kpop tag
Or card tag?
i've just realised, i have changed my nickname in this server before server nicknames were turned off, is it ok if any mod could reset my nickname? sorry 
Done
hello, why doesnt my bot have its profile picturer on the website?
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
What about profile refresh
Lmao I can't log out
refresh after logging out
Aha worked thx
How do team-invites come to the user that was invited, so where does the person find the invitation to accept?
yes its a known issue
I'm not sure how it happens but every time there is an issue with top.gg it just gets crazier and crazier 
ill push this to the top 
use top.gg api
link please
is it hard to set up
no if you read and understand the docs
i dont know what im looking for
webhooks
was referring to this
i thought you were refering to this thats why i was confused
ill get that done then ill come back
i think i have the links all working
not sure where to use this
sorry
Refresh Data button doesent work
How long did you wait since you clicked it?
If you just clicked it, wait an hour or so
Probably like 3-4 hours or something like that
You also made sure that you updated the bot picture/name and not the application name/icon?
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
how do you work the yt bot?
-support
@plush bolt
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
sorry wrong tag
but we are not provide support for the bots listed on top.gg themselves. Check the bot page and see if it has a support server link 
ok
can you send me the id of the server/bot you added that you saw this on?
Hey so friendly, how does the votes actually work?
Like for example, you know how you can vote again every 12 hours.
Can you vote for the same bot, or only once?
the 12 hour delay is per bot
you can vote for multiple bots per day
Ah, gracias.
i'm guessing its 875767779087777823 as its their only listed server
ty!!
best destiny 2 bot on discord lol
Made me laugh
I have a question. My bot was recently accepted and I'm wondering if I can still add updates to my bot or if I can't update the code anymore.
You are free to make changes on it, as long as these continuously follow our #rules-and-info
May i suggest to ping everyone only for important issues?
If you do not wish to get pinged here through everyone pings, feel free to disable them here
ok!
I would, but then i wont get notificated if there are problems with the voting system
Seems like your bot avatar is showing for me now 👌
-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
What's the bots ID?
Give it some time to show up @quick wind
It's been more than 8 hours, is that normal? it's my first time with a bot on top.gg
thats not normal... could you send the link to your bot page?
dm or here?
you can dm me
Whats your bot ID
https://top.gg/bot/851529476780064858
It's there for me.
- Criado por: yLegendzMaker
- Prefixo: l!
- Suporte: https://discord.gg/cwF4FQtWnD
Might just take some time to show up in the search results
how long am i supposed to wait for this to get fixed
That was 3 days ago 
Our team is working on solving the issue
speak of the devil and cassie shall show

Hi when I press the submit button on the bot's info page, it does not let me submit any info
i.e it just gives no error and is stuck there
oh alr thank you
Make sure tags are not long
okay tysm
Hi
Why i cant see my servers
No i mean i want to add a server
but i cant see in Add your server to TOP.GG
help
anyone
My bot page hasn't been reviewed yet.....I dint receive any message related to my bot .... its been 4 days 
it takes time
What about me?
You must own the server to add it, see here:
#site-status message
I am owner in it
i have admininstrator perm
ah
i see
lemme talk to owner then
bye
Current wait time is one week or more
4 days 
For some reason, I am not able to reply to any review users have left on my bot's page.
when I search my bot name on the search bar its tellin 0 results
ask in the verification support of discord maybe?
Oh mb dint kn tht
Known issue
where is that?
.gg/discord-developers
also the vote count? is that like that
Use this Vanity
You need to upload vote count by using topgg api
For more info read pins of #topgg-api
kk
On the website in Analytics it shows me 0 votes
But we already vote 200+
(Ping me)
Analytics page is broke rn
what is vote credits?
Ok, is it made with botghost/DBD/DBM/any other bot designer?
How can i check when someone voted in discord.py? ( you guys have gotten a module named topgg so i want so that when someone votes it sends me a message that a user voted )
when i try to add my server it doesnt show my server- does the bot have to be in my server and if so how do i inv it?
cuz im lazy to get the link
ty ❤️
once we've added the bot does automatically add the server to top.gg
yuh srry
np
?
You need to make vote logs manually, you can check pins of #topgg-api
|| I just asked how to create vote-logs, thanks btw! ||
Yea all the things mentioned there in pins
and also, um,.. i am the owner of the bot Floater ( named as Slansic right now in top.gg ) I want it's ownership on this id, how can i get it ( the old id: H͡c͡ ♪ ❥˙🥀⃟⃝𝐇𝐢𝐦𝐚⃟𝐧𝐬𝐡𝐮*#0772 )
i can't login to that id because i transfered the phone number from that id to this id so. discord blocked the id...
:/ i forgot to transfer ownership of my bot from top.gg
dm mods and show that you are the owner of that bot by using the bot's "owner only" commands
and ask for transfer ownership
|| Ownership transfer from that id of top.gg to this id because i am that guy ||
SO ok
Hm i got it
When do Discord bots get approval?
1 Week+
Discord approval is not site approval
then it is not top.gg problem
ok
im unable to leave a review for a server. any ideas?
idk you've sent a picture not a gif
i think its bugged because of the random review bug
-refreshdata
@drifting turret
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
Then clear your cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
-cacheclear
I pressed it. Will it be fixed in 1 hour?
Yup, and clear your cache too
Fixed, thank you
Is there a way to reward voters directly from the site/bot?
Why doesn’t the bot picture load on the website?
how do I get a link for the top.gg bot
I can't update my server because it's missing
-refreshdata
@muted surge
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
Invite the Top.gg bot to your server: https://top.gg/servers/invite
merci beaucoup
so i got credits, what i do now?
@cobalt sleet
anyone know how to set space in embed
_ _
is there any way I can change my bots name https://top.gg/bot/725309463392682036
and how do I add a profile pic
Refresh data button
what about this
Change your bot's name nd pfp from developers portal and then use refresh data button on top.gg site
Also wait for sometime nd clear your cache after doing that
ok
-credits
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
It's working fine.
What exactly are you experiencing
Can you not access the webhook section when the bot is not approved? I want to do some testing on the vote command
Ping me if you answer ^
Can i transfer bot ownership?
Nope you can't
Delete the bot and have the new owner resubmit it
No, but we won't be able to contact you incase of issues regarding with your bot
Site just keep on loading
Seems to be fine on my end, perhaps try another browser
Ok thanks
Is there any way to make server vote reward command
using votetracker bot, if the reward is a role then just use top.gg built-in autorole or just make it yourself
use top.gg webhooks for that, you can use any vote tracking bot
Hmm OK thanks
Webhooks don't work I reckon?
I set up a webhook for a priv server, send test did nothing at all lol
Or am I supposed to make an own endpoint for receiving the data?

Aight
somehow my views are decreasing really fast
views tend to be lower on the weekend
Wont let me create an ad, I've already created an acc
Same lol
that includes data for today which is incomplete as more views will come later today
If i type mybotname in search, it doesnt come(i changed it) but if i type its old name, it suddenly appears. anyone know why
yes known issue and known bug
so there is no fix?
hi
no
and no
well damn
Hi, i'm trying to get the dbl api library for dotnet but im getting this error:
anyone know why this happens and how I can fix it?
it's not only as you can see?
does anyone have information about that?
How can I see which servers our bot is on?
My bot is not showing in Search
?
known bug known issue
How can I see the servers where my bot is and when will bots that have been approved on top.gg appear in the list?
Top.gg doesn’t have a list of servers your bot js in
Instead, code a solution for it
Loop through servers and return them. But make it an owner only command
or do you mean queue?
No my bot I want to know on which servers
yea use that
Is there an app for this
No
no
Ok
hi, is there a way to delete my server on top.gg? I'm using my new discord now, since I lost my old phone and was not able to save the back up codes
I wanna upload my server details in my new account
server id 915582177809399878
If you're not the user with the ownership on that server and don't have access to that account anymore, we can't help
Unless that server does not exist anymore
the user of that ownership is my old account in discord, I do have access with the email but not the discord anymore, and the server still exists
this is the server https://top.gg/servers/915582177809399878
hello my bot has 2 owners displayed on the site but i can't remove one i added the other owner 1 year ago when there was a option for
Move your bot to a team to have them removed
how to show something like this in long description of bot?
lmao, you gotta edit it in the readme
Why my bot that is on the top.gg page does not appear with a photo when the bot has a photo?
-refreshdata @hard horizon @quick hinge
@hard horizon @quick hinge
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
it didn't work
Wait for some time and clear cache too
Why my bot invite botton not working? its say 403 Forbidden!
It hasn’t been approved yet
how many time to take approved?
-upto
@drowsy plover
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
When the update done about captcha vote ?
It want me to solve every account with captcha ..
Hey support, what can I do about revenge reviews? The review is within the guidelines but left by a user who I have evidence to prove was trying to overthrow my server and therefore has clearly fallen out with me, while the review may look legit, it’s fake and I’d like to know my options?
The review is in regards to my bot as revenge for me banning him from an unrelated server due to attempts to gain admin and nuke the server
I can fully evidence my claims and show motive for such a review to have been left
hey how do i invite the top.gg bot back as some idot decide to kick it
@last ferry prob go to the bots official page
alr
Can anyone help me 🥲
report them
prob email staff and report
Have done but they won’t be removed because they’re within the guidelines
you can only really report them
or like delete the page ig?
they will only be removed if they break https://support.top.gg/support/solutions/articles/73000502504-review-guidelines
Do abide by Top.gg's Terms of Service. You can find our full Terms of Service at https://top.gg/terms. Do not include any spam, offensive, or unrelated content in your reviews. Nobody likes reviews that are meant to offend people. Make sure ...
Reviews stay if you delete the page
and put it back
oh wow
If you have a review that you feel is abusive or harassment but needs context behind it, please submit a support request at support.top.gg so that You can provide context
Ah ok thanks, will that let me upload images?
-upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
i believe so yes 
how do i make this look like the actual HTML and CSS code >:(
Can you link the exact page, I can’t seem to find it?
https://support.top.gg/support/home
you'll need to log in and submit a ticket
-upto
or you can email support@top.gg to create a ticket that way
What do I need to do to make my bot searchable on the search bar or findable under tags like antiscam ?
Is that the right channel to report dm ads?
yes
588042981546786819
cc @fluid birch
Thanks 
more than 2 reports so 
can only find one 
scroll up
Both same ID
I hate people doing that, and then thwy delete every message and hope i cant report them
I am not able to vote
what issue?
It says something went wrong
have you voted on another account recently
It shows a captcha once u do that it shows something went wrong
Nope
Brave
try another browser
gonna need a report from two different people
if the other person could confirm that'd be great
two differen people have reported it
Oki
@mortal pivot and @wintry mist
oh nvm lmao im dumb

cc @quartz willow
It only leads me to -music there is nothing after that
XD
It shows owo as music bot
Nice
No worries, i feel that xD
Help me I cant vote for any bot.
Mobile
aha.. is this the built in discord browser you get when you click a link in chat? If so you might want to open a browser directly to vote. I have a fix for that I'll release on monday
does https://top.gg/tag/24-7-music?page=1 show unrelated bots for you
i sent a ss above 
yeah I sent it to the team
ah alr ty
might be related to dashes in the tag name
just tested and it is
anything with - in returns every server and bot
I am using the same browser for years and also I don't click on discord links so I open that on the browser directly.
huh, strange
it'll probably be fixed with the new update on monday, lmk if you still can't vote on brave by then
Is it bcz of ad blocker?
nah
Cool.
Also when u vote under thanks for voting it shows an image with some 24/7 music bots but when u click on it
It says not found 404
if there's any adblock related thing preventing you from voting it's a bug and not intended
Oh okay.
but it still shouldn't be related to adblock unless brave is doing some super wacky stuff on top
Hm
brave makes it more difficult to verify your identity as a feature so you will get way more captchas as a result on basically every site you visit but you still shouldn't be blocked if you solve it correctly
and this is a bug too you might report it to team
bots name cheems but on avatar is VF
VF should be C
@sturdy swan just checked the logs, your issue should be fixed on monday
Cool ty.
did the bots name change
nope
@fluid birch Did you reject my bot? I have an objection on this.
v!skur is a command that automatically installs a server, and you wrote it can be considered Discord API Abuse, in fact, the purpose of the command is to automatically set up a server, just like electra bot
it's a known bug, just not high priority rn
Is there any recording for the bot developer panel available?
its a discord api abuse because theres no interval between creating channels
it will be public soon
Oki i cant wait lol
You could add interval between each action. Yes it'd make the setup awfully long, but would stay within discord ratelimits
At the end of the day, discord created server templates for that exact reason
Hi
If a shopping site has a code that automatically searches, it is not counted as an advertisement, right?
Why are users not allowed to login to support, we need this to check ticket statuses, currently tickets can only be created by email and we can't easily see what's going on with them without being able login, I'm not personally a fan of the zendesk to freshdesk move but at least make it usable, please.
Screenshot of error:
through what are you trying to login? Dont login through the agent section
Since I don't see anywhere else to report a user from this server, and saw someone report someone this way earlier, I'm just gonna drop this here.
You guys have a user in this server targeting people based on their PFP or other info that is harassing in DMs and then when that doesn't work sends a Phishing link in an attempt to get more info to use against the person they are targeting.
User ID: 811999435235000361
No problem!
these comments is bots? or a bug, or a demo of comments?
@long ferry
Wrong channel.
Am not available
ok
Dang, I meant to post it in memes
some mod?
known issue
i already said
tm
its listing all new reviews on the site
nothing you can do
yes
lmao "good bot, i am the creator"

Ha so I added my bot and yall reviewed and said it needed manage messages perms to use the commands command which is cap because I had It tested by members with no roles and it worked
My bot was named Exlin
where do i check if my bot got tested yet?
Please re check this
contact the reviewer who declined it, they'll elaborate that decline
sure whats up
888493210077384735
added on the 19th
jan right?
@cerulean ember You declined my bot but I don't think it was faulty
https://top.gg/bot/BOTID to see if your bot is in queue
DM THEM
@cerulean ember
dms
tbh
while i was checking the id
is there a development help channel? i am having issues with buttons d.py v2.0
yoo guys - how long is the verification process right now?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
is there a way to tell your position in queue?
No
I have a bot with multiple owners so I need to add it to a team, how can I add my bot to a team?
you mean on top.gg or the developer portal?
-team
@neon minnow
On top.gg, I already have a team on discord
ah this then
I've created a team, but I can't find the option to add my bot to it, I've gone into the 'edit bot' page and looked all around for multiple owners/transfer to team options and there's nothing there
there's a section for selecting a team you own
Ahh, thank you, ok
how many votes must i have to get earnings?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
so i get 15 $ when my bot has 101 votes?
yes
ok
hmm
https://docs.top.gg/api/@reference/ - Look under "Authentication"
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
still can't see
Give it some time, most likely cache.
ok
am i doing something wrong
yup
hi and there is a bot that is copied my bot! you can do something about it or not! Thank you for replying to the message, I will send the proofs!
I noticed a bit ago I somehow left the server? Will that affect my bot application? I'm just worried I missed the appraisal process. I submitted it on January 2nd.
Bot id that is copying mine 932830222733168670
would this be aloud? it’s my bot just making sure the system i have implemented would work
I would recommend contacting a moderator, and reporting the bot 
It will not affect your bot once it's in the queue.
As long as it's not in your bot description on the website it's fine
hey @jade hollow if your bot is open source that could be why
so this system will work thanks!
i acc added this Cuz like 2 or 3 or lists don’t allow mention of others(which is dumb Cuz how would people vote) but allowed my system
He literally copied he's on my bot's discord
No and that's not I change my bot token every week
such as replit for hosting
Yea
so your code is public?
The invite code?
Like this ;-;
Can i know, why everytime i want to vote, i need to complete captcha? Before this, i dont need to complete captcha
🤣
- There is no bot that bumps, @small lantern is merely is there for information scraping
- Please ping a moderator or just ask you question without pinging me next time

Stfu
Known issue I believe
we made some changes to our voting system that are to help prevent votebotting. if you are not botting and just voting normally, but you receive a captcha, try updating your browser to a more modern browser, or simply complete the captcha
Cry about it
🤣
Okay tysm
cc @stoic socketso u know
Alrighty
Yo topgg down?
No reward is coming
For cricket guru
Some users
-wrongserver
@rose kite
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Nice
Hey guys. There's a site that's adding bots without the owners permission and is using data from your guy's api. How do I report this?
Judging from the linked discord server they have had several people complain to remove their bot, yet the owner refused every single time.
Not only that but there's no option to remove the bot from the site at all.
Wait, what?
somehow my views are decreasing really fast ?
Top.gg is not the content owner, if your bot is on that site, you could technically dmca them or smth
Which I'm going to do, but can't you ask devs to block their api access or something?
They're likely going to easily evade it by getting another bot approved and using that token
Hmm
The only data they're using is how many servers the bot is in + the short description of the bot
Need to find their dmca complaints email...
@long ferry sounds like a very #general message sort of situation
Makes sense
Also, another thing, it wont matter if they block api access
scraping is still a thing
so it wont matter
@hasty zenith FYI, if you DMCA them they have to respond or take action within 30 days if they dont you have every right to take legal action
Yep
I'm browsing the copyright laws in Germany (the sites stated origin) and have exactly what I need
its been a lot of days now
still i cant see my bot in the search bar
is there something that i have to do
or if i have to wait then for how long
-notdiscord
@sturdy swan
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Ty.
There's no eta, devs are working on it, and will be soon fixed.
ok
when I search my bot in the search bar it tells 0 results
because no votes or it's still new
ohk alr
and many votes
try to refresh data
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
I tried
And did you cleared your browser's cache?@vale minnow
Yes I think
It should be fixed after that, wait for sometime
but I did it before 20 - 30 days
@cerulean ember
Oh, you need to do this after changing your bot's name nd pfp
What do you mean by pfp
casually wack out a dmca
anyone know what it means when your server is not displayed in the server list?
or any fix, cause, etc
Did you publish it? Have you added the bot to your server?
Please paste your bot ID here
Thx bro
Once you've fixed the issue feel free to re-apply https://top.gg/bot/new. Queue time is currently 1 week or more.
Ok thx bro
No problem! 
yes the bot is in the server, mind telling me how to go about verifying if the servers published or not though?
What's your server ID?
319560327719026709
Yep it is published
ah, thats very strange it doesn’t show up on the server list
What do you mean by "not displaying in the server list"?
on the list of the discord servers tab, where it shows the top voted ones basically. It’s not there
Not sure. It might be related to the current issues with indexing / search.
@cobalt sleet
oh tysm
Who is VISION2050
How do I add a server im not the owner of? I have manage server/admin perms in the server I’m trying to add
Only server owner can list their servers.
-wrongserver @hollow kindle
@hollow kindle
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

Mimu noice
Where do I get my topgg token from
Also how do I get the server count?
Why is it showing 0
Is it possible to transfer my current bot's client ID to a new one without having to go through the verification process again?
we made some changes to our voting system that are to help prevent votebotting. if you are not botting and just voting normally, but you receive a captcha, try updating your browser to a more modern browser, or simply complete the captcha
Just quoting what Xiuh said
?
i completed the captcha
still shows the error
Hey there, I had a question, if lets suppose my bot's application gets rejected, generally only 1 reason is stated with it. If there is anything else which it lacks, how can i know it ?
hello
recently i got a dm for discord about my bot passing 75 server
is it ok if i ask someone of u a few questions to clear my doubts
discord.gg/discord-developers is the place to ask
🏃♂️ alr ty
i was just writing the inv >:(
skill issue
more like mobile issue
?
I got a notification that my bot is verified
But my bot's profile on top.gg is saying its unverified
Clear cache 😊 Also it can take an hour or so before it shows if it just got approved
Hello, what is the time for my bot get verified ?
-upto
@subtle night
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Thanks
Guys is this a kownbug that top.gg dont show the bot Avatar on the site? // Updated avatar
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
thx
any answers?
Only way is to delete your bot from top.gg and resubmit the new one, replacing bot applications with new ones will likely never become a thing
Ah, I thought he was talking abt transferring to another user
transferring to another user was initially a thing that shouldn't be usable for users but only staff
Not sure what happened with that
So if I recall correctly there is a requirement to have an informational working help command. I am using slash commands an am planning on adding descriptions to all commands and arguments. Will this count as the help command or do I need to also make a help command?
(pycord does not have good support for slash help commands yet.)
Making a help command is not a requirement, but will make reviewing easier for us. It doesn't matter where you include your commands in (bot page, extra website or command)
You'll also have to remember that a user using your bot will initially not know how to use it at all except seeing a bunch of commands on the slash commands list
ok thanks :)
As already explained you need to fetch the user (object) yourself
Hello, I have a panel command for the server, but it doesn't take the context, right?
What?
Hi, i reported a comment at least 3 times already, and it keeps getting un-reported.
The comment is from a user who kept trying to troll in our official server (we had to ban them) and then after that started spamming heavy commands by self-botting, triggering our server-wide cooldown and then complaining about it.
Should i send the bot id / url so it can get checked?
Can't u just blacklist him?
Did so, but they already left the review, which is why i keep reporting it, but it gets un-reported over and over again.
Can anyone help me out with adding my discord server to top gg
i cant figure it out myself and i need assistance
Reviews are having some bugs atm, I'd say to report and wait for it
Like, many bugs
Didnt that get fixed already? Though they started checking reports again
Is anyone able to help?
help me out with adding my discord server to top gg
i cant figure it out myself and i need assistance
You need to submit it and wait for top.gg bot reviewers to review it
It can take quite a long time
Not for server
I don't remember the url
Go here and pick the server you wanna add https://top.gg/servers/new
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
thank you so much 
so is the wait time over 1 week as i have been waiting like 8 days i think
Cuz u should only enforce a theme if you're doing custom css
Yw
Guys the vote is not working again
The captcha fails everytime
@long ferry @vagrant wigeon
How are you voting? Through clicking on a vote link in discord?
Go to your browser instead
I did the same
It only works on chrome smh
Or maybe you do it so I can't vote if there is a adblocker installed ?!?
Are you on mobile?
Yes
Don't click on the vote link through discord, open up your browser and vote through that
Otherwise try a different browser
Did the same , it only works on chrome
my bot is aaprover but in wesbsite showing that project has not been approved yet plzz help
Your bot recently got approved, so pls wait for sometime and also clear cache.
ok thank u
the bot has the permission to create an invite but it keeps saying Something went wrong
Manually create one
the samething happened
Manually create an invite, do not press the create invite button
then just paste in your invite
how
i was like did this mans edit the video 😭 ✋
Create an invite on your server
go to your server page, do not press create invite
paste in the invite you created, do not press create invite
fill everything else out, then save
LMFAOO
clear cache, login first before going to your profile
alright
wont even let me log out lmfao
Pretty pathetic
Using js after a long time
refresh
#development and ffs stop using d.js v11
give it 30 minutes or so
alr
how can i leave a note to the reviewer who will review my bot?
just add it on your bot page description
ah ok
its because I will need to add their alt etc to the database to show it works
why isnt the bots token loading?
i tried clicking to regen
nothing comes up tho?
nvmm just loaded took ages doe
hello, can i add bots to this server?
not to this server no
you can suggest bots to be added
okay thanks
Contact the reviewer then
Just tell me to remove the command otherwise
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
Ok I already have safe search on
Then what's the issue
Tell me who's the reviewer at least
See above
There's no tag
@vagrant wigeon hello can I get an brief explanation of what to remove from the bot? I see you did something wrong when reviewing it, thank you ^^
Okay thanks.
Contact them in direct messages
I do not have dms on so I cannot dm anyone
Enable your dms so you can reach out to them through direct messages
If you mind I will send a friend request
Imposible to enable them locally on mobile sorry
They're not available and will likely not read your messages, look up on how to enable your direct messages on mobile
Hii ✌🏼
My Bot was approved but I can’t find it when I search it ☹️ I tried any tags I set.. the link is usable but can’t find it.. ID is 917116868945379338
Did I forget something?
My bot has been approved but it doesn't show up in the search bar and it still says pending approval on the bot page. Why?
Seems we have the same problem 😅
So what if i bid what does it actually do?
Yes unfortunately.
You have to wait for 1 hour
Its caching problem
@long ferry hey capybara
Yes?
What you doing
This is support
Ooh wrong channel
@cyan palm you declined my bot can you explain to me ?
it stopped responding when testing
prob a command made your bot crash?
1 week ago
You're right. I've ignored it for a long time
Any idea ? @fair drift 🥺
Oh ups
Known issue right now
Yep, it just stopped responding. Probably a command crashed your bot, feel free to fix the issue and reapply 
Ok thank you
I am no longer able edit my bot
Listed as a creator, have it under my profile, but just cannot edit it
Second one does not violate our review guidelines as that's the opinion/experience from the user who reviewed. The first one might be debatable.
You have to understand that users may have different views from your bot and you should understand these and try to improve upon them.
How do I know the status of my report?
So my bot got declined as for it was inactive. But my bot is on
Any help
contact the reviewer in this case
wrong channel 
Report towards a bot? We do not inform users about the report status, you might be able to tell when something happened within the bot/server you have reported
Where?
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
Contact @zinc oracle, also https://i.imgur.com/nVv5BtO.png shows it offline
Oh okay
But it says its on
Also, I am not able to reply to reviews
Wait
That looks like an entirely different bot
I declined a bot you submitted with this ID
931629455305228328
the bot you are talking about has not been reviewed yet
Ohh
Mb
Ok I don’t remember placing that bot but ok that’s fine
I’ll wait sorry for inconvenience

Are you able to obtain the bots token?
one that can be used to do something within the bot (such as an eval)?
And you are able to do something within that bot (such as an eval, presence change etc)`?
not the place to ask
Then where
If you bot got excepted would it go in mod logs?
Approved no, declined yes
-notified
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Ok
I am not able to reply to any reviews I get for my bot.
hello guys how can i play a mini game with the mini game bioot?
bot*
yo
how do i fix this
This server has not been published yet.
publish the server by making all the necessary edits and then using the save button
Hello! Hopefully this is the right channel to ask. How do I assign poll master roles besides the owner of the server. I have tried but haven't succeeded yet.
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
Refresh data button
Where is that on the website?
You need to change it on discords end on your discord developer portal
Or what are you talking about
I changed everything I hit refresh data but name didn't change on website
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
Do you mean where in the queue? If so, I'm afraid not
Queue is up to a week+ at the moment
Hello. Doing a search in top.gg I find a bot that is called exactly the same as mine. but this has a link to a malicious page. There is a way to solve the problem, this one does not even have a valid invitation link and sends you to an ad link.
https://top.gg/bot/407686825113681930
bots with the same name (especially with the common terms "tiger" and "bot") aren't against our rules
but will indeed remove the link on that other one
The problem is that he has malicious intentions.
Elaborate ad link
Hello, my bot has creator commands for me, and I have proofs of this, and it is not a clone but persolazado for me
Since you're using botghost, you require 5 or more custom commands
All 5 were my custom
contact the reviewer then if you feel like the decline is wrong
seeing that above though, seems to be only one custom command
How do I contact him?
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
dm them
I have all 5 commands created by me
thanks
contact them if you're 100% sure
known issue
ok, do I just wait for a bit
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
The programmer has been found thx
is possible add a link attribute on topgg description?
like "bootstrap, TailWind, materialUi".
nope
soo, i need really help
i forgot the prefix for my bauz xd
i tried every button but nothing is the right one xd
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
I clicked the "Publish Announcement" button for my bot, but nothing happened! My announcement just disappeared!
It said the changes were saved
can we see how many people have invited our bot from top gg?
You can see that on analytics page.
one sec
im not able to find my bot when i search it up
Yea that's broken rn, you can go to bot page by first going to your profile
oh ok gotchu!
How can I make top.gg work with third party discord forks?
Because it got discontinued
Do I still use the same cog top.gg cog for the server count
We've made a significant change to the voting experience. Up until now, top.gg took 100% of the revenue it generates from ads on the voting pages. ... At the end of every month, you will receive $1 in credit for Auctions for every 1000 votes.
Is it true?
-credits @sturdy swan
@sturdy swan
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
Ok
et!eval const fetch = require('node-fetch');
fetch(https://top.gg/api/bots/880317355627016232/check, { headers: { 'Authorization': "MY TOKEN IS HERE" } }).then(res => res.json()).then(data => {
if(data.voted == true) {
return message.channel.send("voted")
} else {
message.channel.send("not voted")
}
}).catch(console.error);```
This sends not voted even tho i voted for it
can someone help me?
yesterday also i asked something and noone did 👀
How long after a bot gets approved before the token works? Because my bot got approved earlier today but whenever I ty to use the java code they provide as an example it throws this error:
But I got the DM from "Luca" saying it was approved and the page for my bot doesn't show that it is waiting on approval anymore.
#topgg-api dont ask here
?
@steady summit ^^
Is there a way for me to apply for reviewing bots?
-apps
@gray delta
Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.
Is this a known issue?





