#support
1 messages · Page 625 of 1
Warning: Do not working with @grave loom in any project
He will stole your hard work and upload to GitHub
He dare copy my source code of gen bot and upload to GitHub without permission
He also tell everyone that he coded it
And copyright it
the owner is listed as a team. I ama an admin on the team on top.ggs site. I was able to edit it before just fine
previously, i could see the edit button as was intended with bots that are on a team and with people set to admin
now i cannot
huh, weird. I can look into this for you tomorrow but you might have to remind me

thats only 1 part to
did you see the other message i sent before
those are much bigger issues
yeah the other stuff are known
there are plenty of bots that have the same issue with reviews if that's what you're asking
definitely not doing it to you in particular
well that is one yes, the other is the bot avatar not showing
I know it's frustrating I'm sorry
is that only when you search? I see the avatar on your bots page
this
no it shows in search
it doesnt show on the list
or on the page
this is our logo, it shows on this for some reason gbut not our bot?
the official server christmas logo even shows
but then it showss when you click the tag
all of these things combined, yes are very frustrating
1+ years ago.......
if you go to page 8, its current, if you go to page 9+ its back to a year
yeah that's just how reviews are for the entire site atm
the editing thing is strange I'll look at that later but all the other stuff you mentioned are things that are planned to be improved or known issues. Not much I can do about those right now
thank you
just seems a bit crazy to be non-functional this long for a site as popular as this ... i guess i dont know the dev side of it at all, just kinda one of those things that seems like would be a priority lol
@quartz willow Funny?
you made a minecraft account generator and are calling someone out in the support channel of an unrelated server yeah I think that's a little funny
Nah it's a source code of a bot I made
And he stole it
-_-
thx for the info banana now go back to general or memes channel
I'm working
why this happen
I don't get it
Maybe it a scam
Ignore it
What link are you trying to visit?
If you are trying to invite a bot that has not been approved yet, you would get a screen like that
Make sure you are signed into the correct account, then try clearing cache 🙂
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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clearing cache
Once again, they say "clearing cache"
Lets try and keep commentary and chatting out of this channel please 🙂
You can use #general if you would like
how can i enter a give away ?
iam new to the server
What giveaway?
Ok, I'll I'm not familiar with that issue. So going to leave it up for a mod or site staff to answer 🙂
in giveways section ..
ok .. i just thought there is fixed giveaway announcements ..
because i saw alot of posts in giveaway section
my bad
@suniL
yep known issue
Can I report reviews for my website even though I don't have a website?
Like when somebody says "the website is f*cked up and it uses cookies" with 1 star even though I don't have a website
No there's no way
Free nitro links are scams 99.99% of the time. Do not click them. Unless it's an actual Discord Nitro gift that appears in chat, it's a scam. You'll never have to go to a website to claim a nitro gift. If an account sends you a link for free nitro and it's a scam link, they've probably fallen for the scam themselves and their account is compromised. Report the account to Discord.
Why can't I review my friend's server while many are spam reviewing?
What are you trying to access
my bots page
848432791447404588
And what page exactly are you trying to access?
is there a server or place you can find partners to develop a bot with
I’m not a specialist here but It can take a while to show up maybe refresh the page
i tried even logging out
I’ll leave it to someone else
yea, thanks for the help btw
🙂
yeah same here
maybe some bug or it takes time to update
yeah
better we wait for staff 😅
well yeah
.
@buoyant trellis it takes around half an hour to show on the site
okay. thank you
@cyan owl
thanks
My bot has not been approved for having a command (y! Play) that sends on NSFW channels, but this error has already been fixed by now, I should subscribe to the top.gg again?
Feel free to resubmit now you’ve fixed it
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Almost like that should just be known.... Lol that's why these scams keep working and always will. You got people on a chat platform who can't read and even more who refuse to. They won't read that message any more than they did the big flashing sign that said LET ME HAVE YOUR ACCOUNT.
Lol but yeah sorry was checking about my issue with not being able to edit my bot sorry to throw in my two cents here I just had to.
@sturdy swan please do not advertise
does someone want to help me to add commands to my bot? if yes please message me!!
Help
What do you need help with?
Because of the new system
is there a way to allow admins?
how to make a team?
hi I added my bot to Topgg before and yesterday declined by @winter walrus and now I added please review
In Topgg?
yes
there is a queue....
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Go to your profile and go down you see this symbol + Name is team click it and make your team
ty
I now but my problem only in permission of bot this time long to waiting
Ok thank you
i know but there is a queue, you cant ask someone to review your bot at your will immediately
Ok thank you bro
A person named LiQuid invited me to a top.gg team for The Dreamers server. When I'm clicking on accept button it's not working. Pls help
He was also transfered his ownership of server in team. When in trying to enter on https://top.gg/servers/831816621298810910/edit its showing forbidden
Evening, anyone know if analytics for servers is still bugged?
Yes

My bot is verified, but cannot be found on the website, is there a time period from verification to findability?
It can be found by searching for some of it's tags, but cant be found with its name
My bot got approved yesterday...but i still cant search it up on the website and its not even in the new bot section....why is that so ???
y only 1 member they invited me and i accepted
Someone is telling me that they voted on mobile but nothing happend (no webhook sent to my bot)
is this normal?
uh huh
the server is listed on top.gg
that's the only reason I added that one server
I did
if you don't add the coma it doesn't add the server
if I add the server it's that lovely green cross
*coma
I can't add my server, it just shows like this.
clear your cache, logout and back in
also use the refresh servers button and do the same
Done that
also logged out and back in aswell as clearing cache?
also teams kinda broken rn
I can add members, they can accept the invite, but then they aren't part of the team
Yes
@sturdy swan gg on trial br btw
thanks
check back later then, also make sure you're the user with the ownership on that server
then try again later
i updated my bot name and it only shows up when searched with the old name
it's been 14 days
oh yh, can't accept invites either
then I cant help unfortunately
RIP, website broken
what is the server id
690212921011208252
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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after that, logout and back in, again use the refresh servers data
if it still does not work, then I cannot help you
Can you bring it to light with the Developers or Database maintainers?
yep, teams broken
this is my own team lmao
It is not an issue with the database, it is with fetching your server, either you're not the owner of that server or are not even present in the server to begin with
and if clearing cache, aswell as using the refresh servers button and logging out and back in does not work either, then it wont as there's nothing to fetch from
How long does it take till an approved bot shows up in top gg when you are searching?? My bot has been approved 1 day and 7 hours ago, but doesnt show up
have you also authorized with the correct scopes? Perhaps removed one scope top.gg requires (such as being able to see what servers you're in)?
which would normally be resolved by logging out and back in
Ok, thanks. I'll try to check my end. Thanks for your time 
This is after clearing cache, closing and opening the browser again. Loading the website fresh.
Hey! was applying for staff from #announcements I fill but I can't send it can somebody help ?
check if all the fields are filled out correctly
-clearcache
Not sure if you guys have done anything with votes, but it looks like we got some bots or something voting for us. Just wanted to make you aware encase we end up getting in trouble for it or something, we had nothing to do with it
its only like 40 votes, but still thought I'd mention it.
bot id: 768534891154374768
cc @quartz willow
we don't punish users directly for botted votes unless there is irrefutable evidence that you're responsible
and we're doing things to address that, don't worry about it
Okay thanks 🙂
pretty clear that there are some clowns going around trying to get random bot owners banned or something
Yea that was my concern. Topgg is like 90% of our growth so wouldn't want to get in trouble with you guys 

Hello, my bot have got accepted today, but when i search for it on top.gg it says no results found
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
No that was old
It just got approved today
848432791447404588
Please always reach out as the user who applied as we cannot check that accurately
make an edit on your bot page and give it an hour or two
Btw that is the other owner of my bot
a
thats the owner of the bot, aka the user who submitted it
Hi
need anything?
Yes exactly
But if it got verified
How long does it take to test a bot?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Then everyone should see it right?
make an edit on your bot page and give it an hour or two
if it does not show up in search
How long does it take to test a bot?
Oh ok
-upto again
@sly wing
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
How long does it take till an approved bot shows up in top gg when you are searching?? My bot has been approved 1 day and 7 hours ago, but doesnt show up
Make an edit on it and check back later
I made edits the last few hours. Still nothing
You made 2 edits just now, check back later
still nothing
Hi, I my bot recently got declined from the queue for it being offline, due to my bot using the discord integration API there is no way for setting the status indicator and the indicator itself doesnt even show. This is the second time it got declined for this reason, the first time I was told to readd it to the queue and to make sure to add a note that it will show as offline but still work, which i have done. this time it got declined for the same reason, should I reapply again and make the reason more clear?
contact the reviewer who declined it and tell him that you left a note in your bots description
is there a list of @ s for reviewers as they currently are not online
Look in #mod-logs who declined your bot
yep, i can see it was hvns, however i was looking for the list of @ s so i can easily dm them
as they currently are not in my cache
The bot Luca should actually mention the reviewer who declined your bot. Or atleast he did it last year
In your DMs
same in DMs
search in the discord search bar for that user and then right click his profile -> Message
that requires them to be in the cache, which they currently are not for me
if you can get their user ID, i can use that
Hmm
Didnt luca write you in your dms?
this was the message i got from dms
Oh
if they are in your cache, could you send a message link from them?
How to add my server to top gg
hello i can't add my bot to the queue because i am getting some errors Can relevant persons contact me?
please
@mystic pivot
oh thanks
i thought i messaged the wrong person before then, thanks
That does not look like something top.gg related
still not
Can't help then
how to add my server
HEY, so I made a discord bot and published it onto top.gg, however I no longer use the account I published it with. How can I edit my bot with my new account?
Clear cache and cookie, logout and back in
Are you able to prove you own the bot? Such as through an eval for example?
yes i can do that
Contact a mod, I can't handle it right now
What can I do now?
which mod am i able to contact? any? and through dm's or with a ping?
Wait a full 24 hours then idk
It should normally be resolved after making an edit and waiting 1-2 hours
Just through Dms is good
Yeh
didnt work
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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how can i remove a user as owner of my bot? (application is only in my account)
didnt work
Same steps, just with the refresh servers button too?
Logout login, clear cache and cookies
i have do it
?
Move your bot to a team
right
@steady finch Hello, I need some help and a moderator told me to DM another mod, can I do that? I need help with my discord bot on top.gg.
I can't do it currently since you blocked DMs :(
@plucky pivot It seems to have worked on my end with an entirely new server
My dms are always open
please make sure that you are the user with the ownership on that server aswell
@nimble wigeon I assume it still didn't work or did it?
Nope, still broken
could you perhaps try checking from another browser?
Tried Opera, Chrome, Firefox and Edge
all with the same results?
Yes
Am really not able to reproduce it on my end, works right away after using the refresh servers button, logging out and back in and clearing cache
Tried LibreWolf and Brave for the memes also
And you are 100% the server owner? I am referring to who owns the server discord wise (aka the user with the ownership status from discord's end, marked as a crown)
Hey, the site seems to be broken as i cannot see other review pages, it keeps redirecting me to https://top.gg/bot/<BOT ID>?reviewPage=NaN
I have a discord.gg official link
We occasionally have users that have their alt account own the server incase of losing access to the main account, thats why I am asking
Are you perhaps using adblockers that might hinder that process? Could you disable them and see if that changes anything?
Sure, I'll try, but adblockers should not be the root cause
Nvm
it was already disabled
It was the first thing I did when It didn't load 10 days ago
might be a result of the weather storm I had when registering the server. Internet was unstable
Had my dms off lol, can you check what I sent you?
i'll reply when im available
Ok thanks
Ahh
@cerulean ember
Well, thanks for putting out with me. 
Hey is there any function on the @top-gg/sdk, to listen for votes without a webhook?
Sorry
What are some steps I can take if my bot cant be found on the search page?
is your bot name [m!] Phishy
Indeed!
try removing [m!]
I tried searching by some of the tags, but still cant find it
thats the prefix, which is already listed on the page
Alright I will do so
guess ill add in a change nick for every server my bot is in
How long should it take for me to observe any changes on top.gg?
but why?
no need
add the prefix to the bot's About Me (change on https://discord.dev)
You're right. Or in presence
Yep
Does the top.gg listing auto change now that I have changed the bots name?
doesnt seem like i can force change the name of the bot on there
You can refresh data, that takes around 30 mins to change on the site
awesome cheers for the help mate!

has the refresh button been fixed yet?
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
yes
Hello I am interested in promoting, are cryptos a payment option?
they're not no
server count
thumps up = votes
change it on discords end, then use the refresh data button
Refresh button?
info tab
Well I don't understand it then
My bot is in 79 servers but it says 0 on the website
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
bruuh, that's too much work :/ dam
bruv you literally can just copy paste the code in the docs
my team member isn't showing up in the overview section even though I do see him listed in the members section
i got an invite in my invites list inviting myself to a team im the owner of?
i cant accept it or reject it
i think i accidentally tried to invite myself months ago when there were still things you could do that perhaps you cant now
hey dont swear for no reason read #rules-and-info before you talk
A long time ago I tried to add to my bot, but I always get this error, I don't know what to do anymore
clear cache and try again
how do i clear the cache?
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
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We just added our server to the website and there is a bunch of weird comments about a bot and a reply from us that we obviously didn't post, can someone tell me what is going on?
known issue right now
We had to delete it, that is a pretty big issue
My coding language doesn't work that way.
So yes, it is a-lot of work for me.
Id recommend #topgg-api to ask
I'm just not gonna even do it
fair point
i dont know how to add commands to my bot. Can someone tell me ? If yes chat me please!
what page
and if possible, please send a ss
add bot
^
.
screenshot of the error
.
show your tags
remove the long tag
because it is hitting the character limit on tags
ok
how to change this?
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
wrongserver
Whats this?
yehhh it is
how would I add a note to my bot request?
My bot doesnt Show up when I am searching for it. The bot has been approved 2 days ago and I made 2 edits 12 hours before
how do I do that?
you can edit your bot desc while it's in queue
but otherwise there's no official way to do it
I mean like I just want to let the people that are reviewing my bot know something that’s it
Cause my desc is fine I just wanted to give them a notice about a few commands
Is there a way to do that?
like they already said you have to put it in the bot description for as long as you are in queue
You can put that info in bot desc. Till your bot get approved and change it to normal after approval. That would be best
Alright
The second thing is, I am unable to leave a team I was invited to. I think the owner of the team left or something but I am not able to leave myself for some reason. Can someone please help me with that?
How to make my bot in vc 24/7 at least for one server with channel id
this is top.gg support. You might need to ask somewhere else. if you are using discord.js, you can try the discord.js support server
A long time ago I tried to add to my bot, but I always get this error, I don't know what to do anymore
Looks like Discord flagged the bot for inorganic growth. Either the bot was involved in some spam attacks, or it may have just been added to several servers quickly & set off an automated alarm (in which case, a human reviewer will probably unlock is soon)
What is vote credits
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
thanks
Doubt
How do a premium bot with premium commands in discord.py works?
Like if a user pays $10 or $5 they should get the perks/commands
Like this
?
Hmm
Ntg
Nth*
What?
,
try a different browser
What tells you that you cant?
?
Can you not
Sorry
even if it doesnt ping, stop it
K k
Should be possible, otherwise try making an edit and checking back later
well, my bot does not shows up
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
I've waited over half a year now after my bot got back online 24/7, can I report the reviews that say it's offline for removal due to them being irrelevant now?
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
Our bot is not showing in the search results
how did this happen what
isn't 0 stars supposed to not be possible?
aren't you supposed to be unable to review your own bot?
what are vote credits for?
-credits
@tacit crater
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
tyy

.
Because it is not approved
It is approved bruh
.@long ferry
also ^
Yes what your screenshot showed
ah I see, gotcha ty
wait so, when will the new winners of the auctions take place in the ads?
doesn't seem like my bot is showing up in slot 2 yet for the specified category
even though the bid ended 15hrs ago
ohh I see, ty
hit the refresh data button and it will update within 30m
Is there any was to make a bot slash commands not work in certain channels ?
hello, when I want to upload my bot to top.gg, when I press the sumbit button nothing happens, I've tried more than 5 times, and I've been trying for a long time and it doesn't work for me, can anyone help me?
Still nothing
It's been 2 days since my bot got approved but it's still not showing up on new bots and on search
Same. I made edits to the bot one day ago, but still nothing
Ain't updating it
And ig old boys are also showing on the new bot site...
help pls.
i have the dark theme
With css
hi everyone
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
I'm also having a problem with my bot not showing in the listings. Approved two days ago, edited yesterday, but still not showing up in search results or the new list.
I seem to be finding unapproved bots while searching the site...?
Is this a feature or a bug
Just kinda annoying to be like woah that seems neat and hit a 4xx
Wait for few time and clear cache 
Ok thanks
So is it true that if discord declines your verification request just once, you can't ever apply again?
question for discord.gg/discord-developers
what should i put here?
Is anyone aware of a bot that limits the number of messages a user can post on some channel?
-how2searcg
-how2search
To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.
top one is your server id if your server is on top.gg, bottom one just the invite link
I couldn't find that bot
then try searching Google for it
Neither by googling
then we cannot help with it either
the invitation link is not this?
thats your bot invite
but here you said what was the other
Support server link: your server on top.gg, which you paste in the id of your server
support url: your discord server invite code for support
invite url: your bot invite link, which goes to the oauth screen of discord
what error
screenshot
when i press submit it doesn't deliver
have you filled out all the required fields?
scroll up and see if you find any errors
it's all filled
try a different browser
screenshot your tags
remove the long one and try again
now yes, thanks
One question, can anyone who takes the ID of my bot and put that do it?
when the bot is not on top.gg, yes. Though submitting a bot you do not own is a bannable offense
ok, thanks, I was wondering if someone could insert my bot without my permission
I posted stats on website but it’s not showing
Hello, I wanted to add my server but I don't know how to do it right, can you help me?
My bot doesnt Show up when I am searching for it. The bot has been approved 3 days ago and I made 2 edits 1 day before
No need to ping community manager
Sorry
how do i dm BUINO?
said my bot got denied bc help requires manage messages - that is wrong lmao
@stark owl ^
Bet thanks
I'm having the same issue
hi
-wrongserver @pearl thorn
@pearl thorn
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
The things I do for a friend
I have a small question, my bot cant be found through search bar, but it is on front page of top.gg . What could be a reason for this?
I have to add, it was searchable yesterday for a brief while. Just wondering what is causing this
I just put my server on the discord server list, and I have reviews that aren't even related? And aren't even by members; not sure if this is a bug?
Known issue, the dev team is aware 🙂
Kk, thanks.
Hey, how much it takes ti show a bot in search results if bot got approved
same here
same here lolz
my bot is verified, its on the front page of top.gg, but it cant be searched which is annoying
My bot has been approved 3 days ago. It still doesnt show up in the search results. Someone told me to make an edit to the bot and wait a few hours. I made the edits one day ago. Still nothing
I edited yesterday and it appeared in search, but a few hours later it vanished again.... so odd.
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
this is something we're looking into now
Uhm, I have a little problem with teams on top.gg. So I transferred Ownership to a team and invited a person. Is it in any way possible to remove the persons pending invite? Cause it seems like it will never be responded and so I can't invite any others... Or can I retransfer ownership to my account back?
hi i just added my discord sever but it says `404
Oops! We can’t seem to find the page you’re looking for.
Don’t worry, we will take you home.`
Clear cache
Hey there a ton of people I don't know just left comments on my server like 5 seconds after I created it: https://top.gg/servers/924767148738486332
Known issue
Wait until the issue is fixed, these reviews are owned by another bot/server page so deleting it might get it deleted there as well
my bot https://top.gg/bot/892078548234403891 keeps getting upvoted but the numbers are not updating
when i go to add servers
my server isnt on there
Caching
?
The vote count is cached by the website, so you may not see the correct amount for a bit
ok
-cacheclear
@sturdy swan
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
can I see my bot in the order, no cause of some website issue,
when will the issue be solved
The queue is not made public anymore (Hasn't been for a while)
it never will be?
iirc not for the forseable future (I remember a mod saying that a while ago)
I see, thanks for answering
Nah that's fine
cool, thanks
To note, we consider textual nsfw (for example describing nsfw things) outside of nsfw channels fine
Just the media needs to be in nsfw channels
nice
sorry to pester you again, but I was going through the support page,
how do i apply for bot reviewing?
reviewing as in, apply to be a bot reviewers
#announcements, needs a bit of scrolling through
You cannot invite a bot that is not approved yet
thanks
Also some libs that assist sending statistics data
Thanks 🙂
Cannot vote on any bot.. What do I have to do now?
Thanks got it working
are you voting on a second account?
Try a different
Browser
Pressed enter too early
cc @quartz willow ofc
Got it now..
Thing about 4G and wifi..
Normally it won't bother, but today it decides it is a problem..
Yup can occasionally happen, best is to use a different browser
it might be related to voting through the discord builtin browser
I clicked view on my bot
Clear cache
Also there's no bot under your account
Please remember to reach out with your account you submitted on so we can give you quicker feedback in regards to that
Id
no
I mean what is the bot id then
900003056513601546
I'm on a phone, and have a standard routine with voting.. It normally works like normal, so I guess it was a problem.. And not on my end, cause I tried it with 4G with 2nd bot, which gave no problem after I voted with wifi on the first one..
Bot was declined
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
Because they couldn't test it lol
See above
Anyone around to ask why our bot has been delisted
this is our bot
As already said in #general, contact @somber parcel
Can't tell you the reason as she seems to have forgotten to add it
srry didnt see the messages in general just noticed zycore had forgotten to give the bots id so figured id help out
lol
why the server counter on my bot page is not updating? i'm executing every 24h a task that will update the stats on my bot page, but the bot page says 1 server but my bot is on 96 servers
That's related to caching on the site, check back in 30 minutes or so
Also make sure you're posting the correct amount, you can confirm that by making a get request to the same endpoint
i'm doing this with the java SDK that is my code
int shardID = shardInfo.getShardId();
int shardCount = shardInfo.getShardTotal();
int serverCount = (int) this.jda.getGuildCache().size();
discordBotListAPI.setStats(shardID, shardCount, serverCount);
And you're sure serverCount represents the correct count? Make a get request to the same endpoint and see if it matches what you sent
Just a concern. My bot fully relies on Slash Commands, and no legacy commands (commands that execute with a message prefix) are implemented. Is a help command still a perquisite in order for my bot to be accepted?
We still prefer some sort of textual way to know what commands your bot has. It is entirely up to you on how to implement that (website, bot page, help command). You'll also have to remember that users will use your bot later on
Go away smelly Johand, was already typing a long text 
Does your bot require any setup? Do you think users may need some assistance understanding what your bot does?
A help command is a nice way of introducing the bot, show them how to configure it and throw in some info like where to vote, invite the bot etc
/help is a natural starting point for many. Makes it so you don’t have to scroll the entire list of slash command just to figure out what the bot does
Haha, completely understandable. Thank you for the additional information! I will figure something out. ^~^
That is a great way to think, actually. My bot is actually ready to go as soon as it is invited, so it is not as complex to get started with it. Introducing the core help menu that lists the commands could potentially give the user can idea, rather than the user spontaneously searching for a command (that probably does not exist) in the slash command list. Thank you for the additional information!
i'v got the error why my stats are not updating and i'm such an idiot
shame on me...
if (localDateTime.getDayOfWeek() == DayOfWeek.SUNDAY) {
I can still include Markdown in my Long Description, right?
Yes
thanks for your reassurance
how long does it usually take for your bot to be reviewed?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Good morning
my top gg stats are showing false stats I'm on 34 servers and its only stating I'm on 2
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
May take a bit for the site cache to show the correct count
?
Why
ha ha now go to #general-int
-servercount
-servercount staff only
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
where do i check if my bot got uploaded?
ion know how to use the website lol
like i just uploaded it but idk how to find it
@cerulean ember
you should be able to see it on your profile, it may take a little bit to appear though if you just submitted it @delicate lichen
i can confirm that you did submit the bot though incase you were unsure
weird
i keep pressing on my "profile" but it just brings me to the home page
@vagrant wigeon
just brings me back here
oh weird, are you definitely logged in?
ye
i mean if it got submitted it's fine
is just weird
also what's the estimated time till the bot gets reviewed ? @vagrant wigeon
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
I want to upload to my bot, how do I do that? thank you
@kindred spruce https://top.gg/newbot
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
I uploaded it but it doesn't show up. Is it being checked before uploading ?
@kindred spruce Did you submit it on this account? I cant see any log for you submitting a bot
but yeah, they have to be reviewed before showing up for others on the site
Hello, how do I remove bots? I can't find any sort of way to do so via the UI
you can delete a bot you own by clicking the delete button on the bots page
under creator controls

Evening, anyone know if analytics for servers is still bugged?
please check again for me , i uploaded the bot with this account a few minutes ago , thank you very much , its just a bot to listen to music
how to add this
not getting option
hey can someone tell me what i can do with credit i get from server votes
Where are verification logs?
you can do ads in auction
K
like how
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
oh ty ty
yw 
hey 1 more doubt is there a way to check how many credits u have
umm where do i find my wallet
.
You’re supposed to add it in the markdown
when someone invite my bot it shows error 403
Prob a nuke bot
when someone invite my bot it shows error 403
mine nuke bot
It’s a nuke bot?
just dm me and checkbot
Ok
its a fun bot
hello no bodyhere in help
???
I just noticed I somehow left the server? Will that affect my bot application? I'm just worried I missed the appraisal process.
ig it is if the bot does not sends in a non nsfw channel
its because its not approved
allowed but: 1. no nsfw of minors; 2. nsfw only in nsfw channel
oh
okay
also dont mention/promote any nsfw commands in your bot page
its just in help menu
its okay then
@buoyant trelliscan you dm me ineed help
can i add a bot which i am owner of but we're not in developer portal team someone else created it
you can ask here they know better
k
ask mods cuz its 50 50
oh you're bot developer i thought you're in team
-_
i'll wait for mods
i dont know what you are talking about
what is locale in java script
Hi, I am unable to leave a team I was invited to. I think the owner of the team left or something but I am not able to leave myself for some reason. Can someone please help me with that?
when i applied for this my bots name was KiDo2.0 and after that i changed it to Pesudo ...and now when i search Pesudo nothing comes....but when i search KiDo2.0 Pesudo appears ...please fix this
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
my bot got accepted yesterday but when i search my bot name in the search bar it doesnt show my bot
tried refreshing data
same question
but for severs
i can't find my server
in your bot page if approved
Ok thanks
help me with this
anyone know why
Something went wrong
An error has occurred while processing your request
i cant vote the OWO bot
My site is giving error 500 and i cant make login evry single time i click give error 500 and i cant login
Opera GX?
can a mod answer my question?
aurel maybe?
If you're the owner who owns the application, not a problem
Same error on Opera GX mobile
Idk what the problem is
Guys, if I want to know how many people were online and how many people talked in the server for the day, which bot can do that?
Any recommendations?
-how2search
To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.
and what if i am owner but not of the application
we're a team of 2 who manage the bot and own it
If you have the permission of the user who owns the bot, that's fine too
sure, but how will you verify it?
i mean how will you verify that i have permission of the owner
ig i should add my name in botinfo command
If the owner reaches out to us and says that they did not give you the permission to do so, we ask you to delete it
oh okay.
I'm not sure if this is the right place to ask but I just got banned from Discord API server for posting a funny meme gif. I promise I won't upload such weird stuff ever again. Could any of you please let me in https://discord.gg/discord-api
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
That is not a server Top.gg run. Reach out to one of their staff and appeal with them
Alright, thanks
um, I am the owner of the bot ( https://top.gg/bot/888799185623736350 ) i want to get it removed from top.gg or please can anyone transfer it's ownership to this id, i am the owner: @H͡c͡ ♪ ❥˙🥀⃟⃝𝐇𝐢𝐦𝐚⃟𝐧𝐬𝐡𝐮*#0772
- Slansic is a multi purpose Bot. - Slansic has 100+ Commands! - 2nd Fastest Bot! Invite Slansic - https://discord.com/oauth2/authorize?clie
i am the owner, but...... i can't go to that account because it's blocked by discord that the phone number is not given, and that id's phone number i transfered to this id.
do you have access to the code, an eval command or a status change?
it's in python, i have access to jsk ( jishaku ) if you don't know that so it's just like eval command but more advanced, you or anyone can control the whole bot using this command
and i have access to the code
then DM a mod
ok thank you
1 week or more wait time atm
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
i did
read the full message above
okay
Does the topggsdk have an vote reminder?
If not I do it by myself
i want to ask that my bot has a dm command but it does not work if you will use it then it will send that it is disabled is it okay?
we didnt deleted it so that people can know
then have it say "this command is currently disabled"
where can i find my bot statics
analytics page of your bot on the site
my bot got accepted yesterday but when i search my bot name in the search bar it doesnt show my bot
tried refreshing data
known issue
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
How do I customize my bots page?
use markdown
there's an editor in the page
like
it says
large description
you edit it in the markdown format
get it?
thx
Hi I wanna delete the server from your listing but I made that server with my other account and it does not let me to do that on my actual account
only the owner can delete a server listing
owner in the sense of the user with the ownership status on the discord server
U don’t know markdown?
@somber parcel @cobalt sleet
Ok thx for advise
No need to ping community managers
Do you work here ?
I have sent before here i waited for few days they told me to send an email.. i sent an email 8 days back still no answer
Can someone approve my bot it’s been a while
It’s in queue
You have to wait until they reach your bot
Why my bot is not showing on search
Is your bot approved?
Interesting, this is probably due to not enough people liking your bot or visiting the website.
Idk it’s website problem
Not that
It’s cache
A few people have reported same issue
If you are 18+ then feel free to apply in #announcements
In three months…
I don’t see the post
Scroll up
is there a way to use new lines in a reply to a comment? trying to use them makes them turn into spaces
