support

[candid mica]

bruh lmao

[mortal wing]

https://top.gg/bot/BOTID to see if its in queue

[lethal bough]

The bot was rejected 3 times, this time I guess it was completely rejected

[mortal wing]

wdym

[candid mica]

3 times means your bot bye bye

[mortal wing]

No it does not

[candid mica]

thought it is

[lethal bough]

The bot has reached 54k users on most servers without being approved

[hardy shell]

Hello, one question, is there a bot or command to move "xx" number of people from one channel to another?

[mortal wing]

Just check if your bot is in queue

[candid mica]

wrongserver

[lethal bough]

How can I check?

[mortal wing]

Most moderation bots do that, but not the place to ask #general

[mortal wing]

this

[dire socket]

Is any server limit for applying in this

[mortal wing]

To what

[dire socket]

For applying bot

[hardy shell]

I am so sorry :c

[mortal wing]

No any server count is fine

Just read #rules-and-info

[dire socket]

ah

[eternal tangle]

hello

[prime scarab]

I just added my server on top.gg, why is there reviews appearing, and I try on alt and can't post a review, does it need a few days to review?

[eternal tangle]

can anyone say when will my bot get approved by top.gg??

its been like

2.5 weeks

@cobalt sleet?

[lyric glade]

it take near about 7 to 10 days

in my case it takes 7 days

[dire socket]

what's support server link I don't get it :/

[glacial hollow]

why

[lyric glade]

bro u have to add ur support srvr code in url

[dire socket]

but it's like top.gg servers

[lyric glade]

there put ur guild id

in 1st one

nd guild invite code

in second one

[prime scarab]

I just added my server on top.gg, why is there reviews appearing, and I try on alt and can't post a review, does it need a few days to review?

[eternal tangle]

ye

for me

its still not been approved

its been 2 weeks

[dire socket]

like https://top.gg/servers/myserverinvite code

[eternal tangle]

sorry for disturbing @cobalt sleet can u take a look at it?

[glacial hollow]

can someone explain to me plz?

[mortal wing]

just be patient

current is over 2 weeks

[mortal wing]

have you tried a different browser or device

[little juniper]

Hello i want change my bot name in top.gg

How i can changed

[lyric glade]

Oh try to contact staff

[pseudo nest]

Hey i'd like to report a scammer

"airdrop" they use that when they want to send you a scam link

930829409118732308 is their id

interacting with scammers is fun

anyway they probably are dming multiple people, they go inactive in periods between messages

[stark owl]

Change the name on Discord Developer portal and then use the refresh data button on your bot page.

[little juniper]

I do it this 3 time

[little juniper]

Nothing changed

I waited like 8 hours noting changed

[pseudo nest]

fr tho i don't do crypto and i don't know what binance is

[eternal tangle]

its been 2 weeks

,.

[pseudo nest]

OVER 2 weeks

[prime scarab]

I've just added my server on top.gg, why is there reviews appearing, and I try on alt and can't post a review, does it need a few days to review?

[pseudo nest]

I asked before about that, it's a known issue, give it some time

[prime scarab]

ok

[pseudo nest]

also don't review with an alt

it's fraudulent

you could get banned from topgg

[prime scarab]

I try, if I can, I will delete the review

[eternal tangle]

ye

its been

been more than that

infact i think i had tried it like i think 25th of december

[pseudo nest]

anyway is there a way i can report this scammer

no mods online/watching

who can I ping?

[mortal wing]

look if it shows up in https://top.gg/bot/BOTID then its in queue and just wait longer

[eternal tangle]

hmmm

[sturdy swan]

this is top.gg support and youll need a pc to do this

[mortal wing]

Wrong channel and you need a pc

Hey scammer

[red mural]

Sa

[daring hedge]

Do i have to add stuff here or leave it empty?

[cerulean ember]

It's for permission integer you want to put in invite link of bot. You can leave it blank

[daring hedge]

You want the invite link?

[cerulean ember]

No i don't want lol, that thing is for permission you need in invite link

[daring hedge]

Oh Where i put it in

In the Permission integer

Nvm, i just need to leave it blank correct?

[cerulean ember]

Yup

[daring hedge]

Aight

[proper ice]

Is there any yt video for how to use $15 for advertising ?

[echo nebula]

Hello guys! Do you know any bot that ask specific set questions and gives answers based on members selection ?

[dire socket]

in long description we need to explain every category of the bot n commands?

[sturdy swan]

I'm not able to add my server on top.gg
Help me, as when ever i click on add server it just says i have no servers and when i refrest my own server appers for some second and when i press add on top.gg it just redirects me to a error page

[long ferry]

Are you the user with the ownership of that server?

[sturdy swan]

yea im the owner

[long ferry]

Logout and back in, clear your cache aswell

[sturdy swan]

@vagrant wigeon we need you

[vagrant wigeon]

got it

[umbral rampart]

Why is my bot's logo not showing?

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[long ferry]

-refreshdata

[umbral rampart]

thx

[stoic socket]

@long ferry I think 925335293022842970 has botted reviews because lots of them are the same message and most have the same 14 likes

[drifting thistle]

885008967321927791

[long ferry]

thanks, handled

[stoic socket]

Epic

Ty aughel

[long ferry]

yup thanks

[twilit sleet]

I made my bot log names of servers that it joins in PyCharm console so I know when it's starting to be tested by servers where I applied..I've seen that it joined top.gg server for verification..will it say on the webiste whether my bot is approved or not?

[long ferry]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[twilit sleet]

thanks..

[sturdy swan]

is the website working? it's not loading any bot or server page for me only main page

[stoic socket]

I’m having same issue

[sturdy swan]

okay so its not a fault on my side

[twilit sleet]

same ye

[long ferry]

Yup we're aware

[twilit sleet]

bot approval & com guidelines works but the other does not..

[stoic socket]

They are hosted separately, in fact using a third party platform so the main site being down won’t affect the support page

[ripe python]

same

im glad its not only me

[sturdy swan]

same

[gentle birch]

yeah they are down

[long ferry]

Site Down

We know that Top.gg is currently down. The developers are trying to fix it as we speak! (Stolen from Koala)

#site-status

[brittle orbit]

smh

[desert salmon]

Ikr

[twilit sleet]

it's back up for me now

I just got approved..how long does it take for that "Your bot has not yet been approved" text to be taken off the website?

[long ferry]

30 minutes or so, clear your cache

[twilit sleet]

thanks

[latent bobcat]

can someone remove my nickname?

[long ferry]

done

[latent bobcat]

thanks

[brittle bay]

@long ferry sorry for ping
i can't edit my bot info. there is no green success popup after i click save button for more than 2 month.
this only happens in one bot i want to edit.
I have tried to edit info from my other bot and no problem.
can you help me? here is my bot id 590047618479030272

[long ferry]

what does it do instead of the success popup?

[brittle bay]

nothing

[long ferry]

clear your cache perhaps

are you perhaps using javascript on your bot page?

[long ferry]

are you perhaps using javascript on your bot page?

[brittle bay]

yes, is that the cause?

and how can i change it if i can't edit my bot page

[long ferry]

remove the javascript and try again

[shadow ridge]

e

[brittle bay]

it worked, thanks! :)

[ripe python]

its the website on?

[long ferry]

should be working again

[dusty river]

hello I received a message from your bot telling me that my hard top.gg bot with been accepted. however on the site it is not approved. Are there any deadlines?

[long ferry]

30 minutes or so, give it a bit for cache to update

[narrow gale]

Who is that person that I'm supposed to speak to that reviewed my bot when the bot sent a DM I said to talk to this person how am I supposed to contact SuniL?

[cobalt sleet]

@cerulean ember

[narrow gale]

Do I just send them at DM?

[cobalt sleet]

Yep

[narrow gale]

Ok thank you

[cerulean ember]

Aight

[rustic moat]

how can we show multiple creators of a server in top.gg

i created a team but it shows only the team name

[long ferry]

you cant anymore

[rustic moat]

ah k

[ruby wren]

hi

[fringe pivot]

@long ferry

This person's bot is listed on top.gg

[long ferry]

id?

[fringe pivot]

1 min

781019093678424094

uhh you here ?

[long ferry]

yup thanks

[fringe pivot]

The Pleasure is all mine.

I guess this is the 3rd or 4th report I've done this month

[long ferry]

read #site-status

[lime karma]

Yes, I have tried that

[dense widget]

yo is bob the moderator still here

[stoic socket]

Bob?

[dense widget]

Did you do anything to bob?

[stoic socket]

Who?

[dense widget]

I am kidding but some mod was reviewing my bot but vanished

[long ferry]

bob?

you deleted your own bot

not sure what you mean

[sturdy swan]

when i try to vote for any bot

[sturdy swan]

same problem

[sturdy swan]

hi help

[long ferry]

ask your question

[sturdy swan]

Hi, I've added it for a year, but you haven't received it

[cedar wind]

Curious.

[sturdy swan]

yah

[cedar wind]

What did you add for a year?

[sturdy swan]

add bot for top.gg

[cedar wind]

Oh yeah? ID?

[sturdy swan]

ok

[sturdy swan]

770568385128824832

[cedar wind]

Nevermind I don't have access to that channel anymore.

Lmao

[long ferry]

poor dylan

one sec

[cedar wind]

Does Contributor? 🧐

[long ferry]

nah dont think so

[proper ice]

Any yt video for how to use $15 for advertising ?

[long ferry]

@sturdy swan bot was submitted on the 8th

[long ferry]

-credits

[wild stone]

@proper ice

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[proper ice]

Ik but if there is any yt video by top.gg that will help more

[cedar wind]

Not that I know of no.

[sturdy swan]

I've been increasing it for a long time

[long ferry]

First submitted on the 22th of december last year by another user, was deleted on the 1st of this year, then resubmitted on the 8th

[sturdy swan]

But it's true that the other user can't speak English. I'm his friend

[sturdy swan]

What can I do now so we can add

?

[long ferry]

Your bot is added by that other user

and your bot is still in queue

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

.

[sturdy swan]

It's his owner @sturdy swan

[long ferry]

yeah that user above you

[sturdy swan]

Yes, it's true. Thank you very much

Please removed Nick Name --> @sturdy swan

[long ferry]

tell them to normalize their name

[sturdy swan]

ok thank you very much

[calm delta]

hi

[long ferry]

the bot does not have a prefix

@quartz willow

[sturdy swan]

Curious.

[quartz willow]

nice puppeteer window

[long ferry]

it is configurable through the website itself, such as setting up vote rewards

[calm delta]

what it that mean ?

i made app to vote auto to my account

[long ferry]

its your server page settings

[quartz willow]

botting votes is against the ToS

this.. should go without saying

[calm delta]

thats no legit ?

[long ferry]

https://support.top.gg/support/solutions/articles/73000502505-voting-guidelines#:~:text=vote botting %2F automatic voting

So we would kindly ask you not to anymore, thank you

[quartz willow]

smartest probot user

[long ferry]

that was for the other user, not you

already said that the bot does not have commands, only way is to configure it through the server page settings, only features it has is creating role rewards and tracking stats

[calm delta]

bruh i wasnt know thats not legit and i will stop my app

[quartz willow]

thank you!

[long ferry]

that can be done with vote rewards under your server page settings

[calm delta]

thank you very much

[long ferry]

@sturdy swan https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting to read more about that

[sturdy swan]

https://top.gg/bot/770568385128824832/

[long ferry]

yes, submitted by them

[sturdy swan]

ok

[calm delta]

thanks!

[cedar wind]

Good ending

[frigid cargo]

my bot has been approved but not added

[steep gull]

Hello, my bot was rejected before, I updated my bot and applied again. It's been 2 days and still no response. Is there a problem?

[frigid cargo]

https://top.gg/tr/bot/879427194332512286

[long ferry]

We no longer add bots into this server

[long ferry]

-upto

[wild stone]

@steep gull

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[frigid cargo]

whyy

[long ferry]

The decision was made to not do so anymore

[steep gull]

thnx

[fiery frost]

@long ferry

[long ferry]

check back later, clear your cache

[long ferry]

check back later, clear your cache

[fiery frost]

it still is

Bot name changed

[long ferry]

then check back later

refresh data

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[fiery frost]

@long ferry YI couldn't

[long ferry]

Your bot was recently approved, may take a bit for it to show up as approved on the site

[fiery frost]

I changed the bot name, how do I change it from top.gg

?

@long ferry

[long ferry]

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[fiery frost]

I couldn't find it!

[long ferry]

on your bot page, not the edit page

[fiery frost]

@long ferry Thanks for your service

[stoic socket]

873896962586460211 (bot) sends out DM welcome messages without being enabled

[fiery frost]

@stoic socket türk msun

[long ferry]

nothing against our rules

iirc

[stoic socket]

Oh ok

I can’t find a way to disable it on the bot and the description doesn’t list welcome messages

[stoic socket]

?

[long ferry]

was a thing when we added bots here, though not anymore. Feel free to reach out to their support to ask about that

[fiery frost]

@stoic socket Where are you from, your name means 'my' in Turkish.

[stoic socket]

#general as this channel is reserved for Top.gg support

[fiery frost]

Ok

[uncut iris]

Is there actually anywhere to look up when you added your bot or approximately how long it takes to get reviewed?

[cunning plinth]

where can i apply for bot reviewer?

[stoic socket]

There is no public queue, sorry

[stoic socket]

Scroll up in #announcements, it’s in there somewhere

[cobalt sleet]

-apps

[wild stone]

@cunning plinth

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

[cunning plinth]

ok i cant apply :/

[uncut iris]

Okay

[cobalt sleet]

-refreshdata @sturdy swan

[wild stone]

@sturdy swan

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[sturdy swan]

ok

[ember siren]

Help pls

[weak sinew]

Hello, when adding the bot, I click the Submit button, but nothing happens.

[sturdy swan]

still the same, and why is my bot not here in the guild?

[cobalt sleet]

Read above. Wait 30 minutes and clear your cache. We don't add bots here.

[sturdy swan]

ok

[wet zodiac]

Hello there,

In regards to the Translator bot,
it is auto spawning messages when
a member of our server uses a homemade emote.
Curious as to why, and how to negate the effect?

[cobalt sleet]

-wrongserver

[wild stone]

@wet zodiac

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wet zodiac]

Thank you

[weak sinew]

mac pls help

[stoic socket]

Can you send a screenshot of your tags?

[weak sinew]

okey

[stoic socket]

Remove the long one

[weak sinew]

okey

[weak sinew]

thank you

[dense widget]

Ugh, I would like to contact a support member

[long ferry]

Sure, whats up?

[dense widget]

My invite tracker bot was denied for not tracking invites but it literally works, I want to see how it didn't work

[long ferry]

Contact the reviewer in this case

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[dense widget]

#mod-logs message

@gloomy shell

How can I contact Zoo

[gloomy shell]

dm me?

[winter bobcat]

Can someone change my name to xel please?

[stoic socket]

You either need to boost or remove ' from your name

[winter bobcat]

Can a mod rename me without ' ?

[stoic socket]

they don't really do that

[winter bobcat]

oof, thanks.

[granite igloo]

i made my bot but when i click on the link i see my bot but my friends see an error

[stoic socket]

You mean you've submitted to top.gg?

[granite igloo]

yes

[stoic socket]

That is because it's not been approved

[granite igloo]

how do i get it approved?

[stoic socket]

As you've submitted it, it is now in queue to be reviewed.

They check that the bot follows their guidelines (https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines)

[granite igloo]

yes i have already reviewed them i just want to know how i will hear if it gets accepeted?

[stark owl]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[shut copper]

how do you get this?

[long ferry]

get what? a description?

[shut copper]

big titles

[stoic socket]

Use Markdown

[shut copper]

how

[long ferry]

https://www.markdownguide.org/cheat-sheet/

[shut copper]

ty

im confused to wich one im looking for

is it this one ?

[coral reef]

Yeah each one is a different size

[shut copper]

which one does it look like and how do use it

[coral reef]

You input the markings into your description

for example

# BOT NAME
This is my bot!
## WHAT DOES IT DO?
This is a level 2 header!

[shut copper]

thankyou

## hello
hi

heh

This is my bot!
## WHAT DOES IT DO?
This is a level 2 header!```

[coral reef]

Yea

[shut copper]

got it thankyou!

[coral reef]

Np!

[shut copper]

when i put my iframe at the start of the long desciption it dosent work

[coral reef]

What does your long desc look like

[shut copper]

<iframe src="https://cade.induo.dev"/>

Why choose cade?

Description

Cade is a multifunctioning discord bot with over thousands of amazing fun commands! We offer a wide variety of categories like: Moderation, Economy, Fun, Music, General, Utility and many many more Cade has been up and running since 2 October 2021, We are mostly known for our moderation and fun, in Cade It consists of commands like ban kick mute warn temp ban soft ban perm ban and many fun commands like rps ttt monopoly and all of the fun games you can think of! We try our very best to see how far we can go with cade and we don't know where it will take us! We hope to take this as far as we can and become a big community see you around!

[coral reef]

Add a "> at the end of the iframe

[shut copper]

i have discord changes it tho

[coral reef]

remove the /

[shut copper]

k

[coral reef]

actually nvm

dont

[shut copper]

huh

[coral reef]

https://www.w3schools.com/tags/tag_iframe.ASP Look into iframes a bit more to make sure you're using them correctly

[shut copper]

the thing is it works fine when the link is at the bottom of the desc but when at the top dosent work

[stoic socket]

i don't think you can combine html and markdown

[shut copper]

hm

yes you can

you need to put the link last though

[grand ravine]

iframe requires a closing tag

/> doesn't solve it

<iframe src="..."></iframe>

[shut copper]

am confused

[coral reef]

Oh I thought /> worked for iframes

Yeah that makes sense actually why it only works at bottom then

[shut copper]

where do i put my link

[coral reef]

add a </iframe> at the end instead of closing the tag with />

in the src area

[shut copper]

do i put my link in the ...

working

thankyou!

[winter seal]

hihi im having troubles with adding my server i keep refreshing it and im the server owner

[grand ravine]

np, it's just a silly iframe exception

[shut copper]

: D

[grand ravine]

I had so much issue with iframes not accepting self-closing tags

[shut copper]

im totally new to it all

[stoic socket]

Is the Top.gg bot in your server?

https://top.gg/servers/invite

[winter seal]

i couldnt inv it because in the website my server wasn't popping up

[stoic socket]

Invite the bot using the URL i sent above

[winter seal]

thank youu

[stoic socket]

do voting notis just never work for anyone else

[short wedge]

My bot is getting votes botted, but I don't do it, what to do?
Can I request to have them removed or something like that?

[sturdy swan]

im trying to add my server but its not showing up on the "add your server" page

[stoic socket]

Is the Top.gg bot in your server?

[sturdy swan]

yes

[stoic socket]

clear cache maybe

[sturdy swan]

okay, ill try that'

still wont show up :((

[long ferry]

Clear cache, logout and back in

[sturdy swan]

okay

[high forge]

I am trying to change the description of my bot to include an html embed, but when I click the 'save' button it does not save the changes

[sturdy swan]

it wont let me access my settings

[long ferry]

What settings

[long ferry]

Are you using js?

In your bot page

[high forge]

nope, just one html tag

[long ferry]

Which html tag

[high forge]

<embed src="https://privatevoice.tk" style="width:100%; height:450px;">

[long ferry]

Never heard of an embed tag

are you talking about iframe?

[high forge]

no, I'm talking about embed, but top.gg might not support it yet. It's one of the 'newer' html tags

[winter seal]

i added the top.gg bot but in the top.gg website where is says add your severs its empty

[long ferry]

Use iframe

[long ferry]

Clear cache, logout and back in

[sturdy swan]

sorry imma sound really stupid if im wrong but, to clear my cache you go into your profile settings, right?

[high forge]

I'll give iframe a try. When I use the 'preview' button it does work though

[long ferry]

Nope

-clearcache @sturdy swan

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

ohh im really stupid thanks

[long ferry]

Are you over the 300 characters requirement as well? Do you see any errors?

[high forge]

Ok, now that I'm using iframe I am getting an error on my background url: https://imgur.com/161drXj.jpg
It has been working for the past two years but somehow it is no longer valid. I get the following error: "Only PNG and JPG images can be used"

[long ferry]

You need a direct image URL, right click the image on Imgur and copy image url

[sturdy swan]

Hey does someone know if we can bypass the bot description char limit to use an iframe ?

[high forge]

Now it works. Thank you so much!

[long ferry]

We would prefer you to include some information within it nonetheless

[winter seal]

i did that but its still not working??

[long ferry]

Are you the user with the ownership of that server?

[winter seal]

yup

[long ferry]

Clear cache again

Also use the refresh servers button, then again clear cache, logout and back in

[winter seal]

okk

[sturdy swan]

am i allowed to basically flood the description to reach the limit if the iframe content is more than 300 char ?

[long ferry]

We still prefer if it contains useful content outside of the description, even if just URLs to your support server for example

[quartz willow]

I recommend writing some stuff anyways to show up in google (and topgg) search

[high forge]

I just added a short summary of what's on the website I use in the iframe in case the iframe doesn't work

[quartz willow]

what's your bot?

[short wedge]

ID: 783063661106167878

I am in the Team of the Bot, as Admin

[sturdy swan]

i see thanks (just to clarify what i wanted to do is basically using an iframe to display a page of my website instead of just pasting HTML there)

[high forge]

Yeah, I just did the same thing. My description was outdated and I didn't want to rewrite it again 😛

[sturdy swan]

cant say i dont relate

[stoic socket]

I used blank characters for mine to reach limit and it was approved

<iframe src="https://website.tld"></iframe>

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;```

[sturdy swan]

tyvm

[quartz willow]

thanks

[short wedge]

no problem

[sturdy swan]

does script work in the bot description?

[fluid birch]

javascript is not enabled in the description. You could display a website with javascript thru iframes though

[sturdy swan]

thanks

[timber whale]

error524

[stoic socket]

What are you trying to do

[timber whale]

Solve the problem error524

[stoic socket]

but

where are you facing this error

and what are you trying to do

???

[timber whale]

vot

[timber whale]

vot probot

[pastel lark]

what?

[stoic socket]

Iirc thats broken atm

[timber whale]

@stoic socket what?

[stoic socket]

COuld you send a screenshot of your error

[pastel lark]

i see

[feral pawn]

I cant log out

Literally makes no sense

[stoic socket]

https://top.gg/logout

[timber whale]

@stoic socket

[stoic socket]

Thats for voting?

[feral pawn]

This doesnt work

[timber whale]

yeah

[timber whale]

what should I do?

[spark meteor]

I need support. When I go on to create an invite on my server page on top.gg, it shows this message “There was a problem creating your invite. Please make sure the Top.gg bot has been added to your server with the Create Invites permission!” I did give the bot “Create Invites permission” and it still didn’t work

[meager crescent]

What's up with the website? Seems to put you in a login loop. You login, you click profile, and it prompts you to login again. Tried clearing website session data, cookies, history, etc.
Can access my profile fine if I directly link to it though https://top.gg/user/mydiscordid

Is this a known issue currently?

[cinder flower]

How does bot ranking work? I see bots completely unrelated to the keyword I'm searching for rank way higher than my bot, some with even less votes, and without the keyword in their description... very confused.

[meager crescent]

It's the same with the tagging I've noticed. You choose "Music" bots and it lists completely non-music-related bots 🤔

[cinder flower]

before I was fine with it because it would rank based on votes for the tag you are searching for

so at least my bot would rank high for the tags I wanted it to rank for

now it's just... even worse? can't really figure out how it works.

[exotic jay]

did top gg remove the bar on the progression of ur bots reviewing?

[stoic socket]

Not been around for a while

[stoic socket]

Yes

[exotic jay]

ah ic, makes sense since the last time i added a bot to top gg was in late 2020

ty

[stoic socket]

Np

[spark meteor]

I tried clearing my history, cookies, and etc. still didn’t work. Any ideas?

Still the same message

I even tried removing the bot and adding it again.

[desert vessel]

Why can't I rate my server?

It doesn't show up for me to rate it

[lyric glade]

@cobalt sleet hey how can we add our bot here?

[tall hollow]

@tall hollow

[leaden ether]

Hey guys. I started a poll and it ended. I need to see the results and it’s not showing me

[cerulean ember]

The ss you provided is of vote page, press on "go back" option and scroll down there you'll see rate option.

[cerulean ember]

-wrongserver

[wild stone]

@leaden ether

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cerulean zealot]

Hello, how can I edit my discord bot on topgg through a new account? (May or may not have gotten locked out of the old account)

[small shadow]

Hello. This comes to my screen when I log in

[woven thunder]

Hi

I need help

[whole solar]

I changed my bot's logo but it didnt changed when i'm seeing it in top.gg

[cerulean ember]

-notified

[wild stone]

@sturdy swan

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[cerulean ember]

Use "refresh data" option and wait for sometime

[cobalt sleet]

We don't add bots here

[lyric glade]

Ok

[mellow ocean]

hello so my bot got rejected i have fixed the problem mentioned by luca. but when i try to view my bot it says 404 page not found

can someone help?

[cobalt sleet]

You need to re-apply https://top.gg/bot/new

[lyric glade]

@cobalt sleet hey i wanna be a staff of top.gg
What are the requirement?

[weak sinew]

by the way, % of the row of the boat is gone, when is the latest time my boat will be approved?

[cobalt sleet]

-apps

[wild stone]

@lyric glade

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

[cobalt sleet]

-upto

[wild stone]

@weak sinew

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[lyric glade]

@cobalt sleet nd why someone change my nick?

Coz of hoist prblm?

[cobalt sleet]

Because it's hoisting

[lyric glade]

@cobalt sleet oh then make my nick to Ayush

[cobalt sleet]

Nicole told you yesterday to boost the server or un-hoist your username

[lyric glade]

K

@cobalt sleet hey dn i changed my username

[cobalt sleet]

[meager crescent]

It would have to be a server-side issue. Seems it just completely ignores your session cookie.

I remember the express-session mpm module had an issue like this. Where you’d save() a session but the callback would fire before the session had finished saving. Meaning any redirects would still be missing session data.

Basically resulted in a race condition meaning sometimes everything would work sometimes it wouldn’t - like what’s happening on TopGG site.

[tawdry owl]

Our bot is approved in top.gg but in the search bar the bot is not showing

[cerulean ember]

Please wait for sometime and clear your cache and try again

[meager crescent]

i think theres an echo in here 😁

[fathom flume]

My server seems to have an issue with reviews... I'm not sure how to describe it but these reviews shouldn't be here. I think something may have happened where the reviews have synced up with something else's reviews...

[lyric glade]

Refresh nd chck

[cobalt sleet]

That's a known issue right now. The team is aware and working on it. There's no ETA for a fix. Basically it shows reviews from other entities. Don't worry they won't affect your rating.

[fathom flume]

Did that, also looked on another device. Issue persists.

[meager crescent]

How does that happen? Is that because of caching of components or something?

[fathom flume]

Thanks. 👍

[cobalt sleet]

Refreshing etc won't fix it

It's a server side issue

[lyric glade]

Ohh

[lyric glade]

@fathom flume

Not cache prob

[fathom flume]

I saw, thanks. 👍

[lyric glade]

@fathom flume yeah

@cobalt sleet hey btw i applied for staff

How much time does it take?

[cobalt sleet]

There's no ETA for the next wave of trials. It should be in the coming weeks. We only reach out to candidates who we offer a trial to. If your application is declined you won't be notified.

[lyric glade]

Ohho

Thx for info

[fathom flume]

I've also been having issues on a certain device where when I press "Profile" after going to my icon, it prompts me to go through the normal authentication process. When I do it, it brings me back to the homepage, where I don't want to go. Tried this multiple times on the device, still doesn't work. For reference, I'm using Samsung Internet on my phone. I might have to refresh the cache, I'm not sure.

[cobalt sleet]

Yes try clearing your cache

[fathom flume]

Tried refreshing the cache, still doesn't work. Might be because I'm running on Samsung Internet, it's prone to be a buggy browser sometimes.

[meager crescent]

Its not a you issue. Its a TopGG issue. I mentioned this issue yesterday, too
https://discordapp.com/channels/264445053596991498/714045415707770900/932094846804561940

[fathom flume]

Odd.

[meager crescent]

I think the whole website is a buggy mess at the moment to be honest. Everything from authentication to caching of bots and stats. I'm sure the developers are working hard to fix these issues though 🙂

[light salmon]

website crashed

@cobalt sleet

[stoic socket]

What page were you on?

And try to only ping community managers when absolutely needed

[pliant condor]

sorry but if my music bot takes the songs from youtube is it a problem?

[sturdy swan]

in top.gg it shouldnt be a problem but you might not be able to pass discord verification

[pliant condor]

Ok

So, can anyone help me with lavalink?

[sturdy swan]

#development

[vestal basin]

my bot is offline from the past 8 hours and this error comes on the terminal

[quartz willow]

I don't think the error here could be any more clear. Also #development

[steel kraken]

Hey my bot didn't show up on the new bots section... is it because of home page cache?

It's not even on the dedicated page for new bots

Tell me it's not a known issue :(

[light salmon]

Top.gg

[visual flax]

I wanted to add a server I moderate to the top.gg site but it isnt showing up

I have administrator permissions there, do I specifically have to be the owner?

[vestal basin]

So will this be fixed on its own ?

[lyric glade]

@vestal basinno u need to fix it

[vestal basin]

What do I have to do

[lyric glade]

bro fix it yourself

[torpid vigil]

Hi, I have bot named MasterBOT but i rename it to Sharona but top.gg/bot/866375605783232552 shows old name (MasterBOT) can you refresh it?

[fluid birch]

-refreshdata

[wild stone]

@torpid vigil

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[lyric glade]

refresh data

[fluid birch]

Yeah you have to be the owner

[torpid vigil]

i refresh but ist refresh data

button is broken

[fluid birch]

Takes 30 minutes

[visual flax]

Okay! Thanks for the answer

[torpid vigil]

ok ill wait

[sand roost]

Are the vote reminders broken?
It always gives me this

then i click on unsubscribe, subscribe. doesn't work

[livid widget]

Hi

[tacit crater]

how do I add servers in this section here again?

[livid widget]

Why is the site not accepting my bot submission?

[long ferry]

Do you see any errors?

[livid widget]

I hold down submit but nothing happens

[long ferry]

Scroll up and do you see an error saying something like a validation error?

[livid widget]

Is this the error?

[long ferry]

Yes

Your description must be 300 characters or longer, do not spam it

[livid widget]

Write a description of the bot?
@long ferry

[long ferry]

What to Include in your Top.gg Bot Description

Remember to include the following if it defers for you:

• Your help command / thing that lists all your commands if it's not just [prefix]help
• State what hours your bot is online if it can't be online 24/7 (e.g. 11am - 11pm EST). We try to accommodate for that ♡ but only if you include specific times we can test per day (if you state "my bot is offline right now don't invite" we will still decline).

Remember not to include the following if it includes (in your bot) for you:

• NSFW commands (you can have them - just don't list that you have NSFW features on your bot page)
• Any widgets or mentions of other competitors of top.gg (e.g. other bot lists).

Lastly, remember:

• Not to put spam or put irrelevant content
• Include what your bot does!
• Include what commands exist and any special things to note.
• And if you need to use more space, include plans for the bot, how you handle support tickets, where to seek help, etc.
• The box supports md, html and css. Take advantage of that :3

[livid widget]

Sorry, can you translate to Arabic?

[long ferry]

I can't

Just include more information about your bot

[livid widget]

Can you help me write?

[long ferry]

I cannot either, as it is not my bot

[livid widget]

Thank you for your help

[livid widget]

I apologize again, but can I include the bot's support server link in the description?

[long ferry]

Yes that is fine

[livid widget]

I completed the recipe but also I can't

[long ferry]

?

[livid widget]

I can not apply and when I press submit also nothing happens and there is no error

[long ferry]

Scroll up and check if you see another error

[livid widget]

Is the error red?

[long ferry]

Yes

[torpid vigil]

thx, its woking

[long ferry]

Remove the long tags

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[livid widget]

How long does it take to accept the bot and how do I know if it has been accepted?

[fluid birch]

Check above

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[true smelt]

When i add the bot in the team

[mint wadi]

-upto

rip I don't have perms

[jaunty orchid]

why is it so?

[long ferry]

cache, give it 30 minutes or so

[long ferry]

logout and back in

[jaunty orchid]

it is 45 mins

ago

msg

[long ferry]

then clear your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[jaunty orchid]

I tried from different browser too

and incognito mode too

[long ferry]

wait a bit longer then

add another 30 minutes or so

[jaunty orchid]

ok

waits

[worldly field]

Aurel, so I don't know if this is a glitch or not, just thought I should inform you.

You can have people vote on your bot before it's even approved.

I don't think it's an priority glitch, but I'm not even sure, it sure is funny though.

[long ferry]

known issue

[worldly field]

Ah alright, so if I happen to get my bot 100 votes before it is released, is that fine?

Or is that not allowed.

I wouldn't see why it's not allowed, but just wish to make sure.

[steel kraken]

Anyone?

[worldly field]

Maybe the cache didn't update?

Or since you have multiple bots, there could be an chance that your 3rd one didn't appear there for that reason.

[steel kraken]

https://top.gg/list/new?sort=new&page=1
This page is showing bots which apparently haven't been approved

Because this

[worldly field]

Wait, your not kidding lol

I just checked, that's funny af

[steel kraken]

you're*

[worldly field]

Bruh.

[steel kraken]

@long ferry

[true smelt]

Ok i will try

[tardy pewter]

I'd like a moderator to take a look at my bot page @ https://top.gg/bot/768543089207410780 -> There's a single 1-star review complaining about the bot's name. Although I don't think this is a proper review, I went ahead and renamed my bot. I've reported the review twice and it has never been deleted. I don't want my bot to have a 1-star review on the biggest bot list site out there because of the ** name

If this is the wrong place to post this, please point me in the right direction

[stoic socket]

Caching

Caching has it’s mysterious ways

[misty crow]

Can I choose what my bots page color will be for all users with css?

[lucid matrix]

My bot is on the waiting list for 1 week
What happens ?

[long ferry]

Wait another week, currently waiting 6 days

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[minor umbra]

The site is currently not showing any bots, is there an issue atm?

It's all just blank

Actually my guess is I need to try incognito

[twilit sleet]

can someone explain how to create Terms of Service & Privacy Policy for discord verification of my bot? I also need to do Interactions Endpoint URL which I don't know how to do..

[coarse hull]

is advertising other bot/server lists allowed in auctions? since its not according to the bot guidelines

[minor umbra]

You make a terms of service and privacy policy

[twilit sleet]

that's what I don't know how to make it..never did it before

my bot joined 100 servers in space of an hour after being verified by top.gg & now it cant join any more until I do that

[lucid matrix]

Lol thanks

[stoic socket]

Probably not

Cc @somber parcel

[vagrant wigeon]

yeah its not allowed

[pulsar hare]

Why my bot isn't getting authorised on top.gg?

Pls help anyone

[pulsar hare]

@fluid birch

[fluid birch]

hello! Not fully sure I understand what you mean by not getting authorised

can you send the ID of the bot?

[pulsar hare]

881507161887354890

[fluid birch]

your bot is on the website however it is awaiting approval by a bot reviewer

[pulsar hare]

Yes approve it pls

[fluid birch]

I would advise you to change pfp and name though as it would be denied for impersonation at the time being

[fluid birch]

it is in a queue and will be reviewed in due time

[pulsar hare]

Why so?

[fluid birch]

because it is currently impersonating the bot groovy in both name and profile picture

[pulsar hare]

Okay lemme change it

[fluid birch]

you can read the guidelines on https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[pulsar hare]

Changed

[pulsar hare]

How much time will it take to review my bot?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

hi

i need a help here

[fluid birch]

How can I help?

[sturdy swan]

so im asking about a bot discord i can set up in my discord server

and i want it to give an automatical ban for the user after he leave the server

do u have any idea which bot got this kind of command ?

@fluid birch

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[pulsar hare]

Use dyno bot

[tardy pewter]

Can someone please help me out?

[sturdy swan]

how to make it works as the way i want it ?

[sturdy swan]

ik how to search but i want you to find a good one for me and show me how it works

[long ferry]

We cannot help you with that

[sturdy swan]

why so

[pulsar hare]

Check the bot dashboard for that

[long ferry]

We're merely listing bots, not explain bots that we have listed. Most of these bots have support servers you can ask in

[sturdy swan]

it does gives automatic ban after leaving the serer *?

[pulsar hare]

U have to use the ban cmnd

[sturdy swan]

so your job is only listing the bots , and nothing but that huh ?

[long ferry]

Top.gg is a listing website, we do not provide support on bots or maintain them. That's on the bot developers

[sturdy swan]

hang on there

[sturdy swan]

alright , can i have the administration request list ?

[long ferry]

Also while we're at it, please change your avatar

[sturdy swan]

thats kinda personal , but thx to tell

[long ferry]

That is not personal, that is something we do not wish to see here, nor something allowed by discord either

[sturdy swan]

okay then if the nfsw that discord allowed it in her application is must be expelled

lets start by you , expelle ur avatar right now

its nfsw and anime , not personal

[long ferry]

Last chance, change your avatar, it is considered nsfw

[sturdy swan]

this 1 ?

[pulsar hare]

Yep

[sturdy swan]

yes i will , no problemes at that ,

[long ferry]

-b 818963245313687592 decided not to change their nsfw avatar upon request, gave them several chances to do so

[wild stone]

ItzUrBoy3Teg#1030 was successfully ban

[long ferry]

Too late

[sturdy swan]

well done sherlock

[pulsar hare]

Lmao

[earnest fable]

1 Week is the wait time right ??

[cobalt sleet]

1 week or more

[earnest fable]

Oh alr

[slim grail]

Is there any way for my bot to know if a user has voted or not? Like an API?

[fluid birch]

there is! check https://docs.top.gg/ and if you need any help with the api you can ask in #topgg-api

[prime ridge]

How do I let admins in my server edit the top.gg page

[cobalt sleet]

We recommend listening to the vote event and storing that locally rather than hitting the API though especially if you're using it for things like vote locked commands. Just to avoid rate limiting your bot.

[cobalt sleet]

-team

[wild stone]

@prime ridge

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[cobalt sleet]

Invite them to a team and transfer your server to it.

[slim grail]

That’s a really good idea.

[prime ridge]

How do I transfer my server to a team

[cobalt sleet]

In the server's edit page

[prime ridge]

This worked. Tysm

[sturdy swan]

Bro, just remove the admin perms in the invite wtf

Deny a bot for that stupid reason?

[stoic socket]

Wrong server

We are not DiscordBoats

Bot declines here are sent by @wild stone

[long ferry]

nor do we decline for having admin in the invite

[sturdy swan]

Oh

My bad

XD

[somber parcel]

thanks for reporting!

[sturdy swan]

Heyo, I was wondering if anyone could offer me any assistance, I recently got a message from Discord saying congratulations on the success of my bot and that I can verify it now, however once I did that, it said "All applications must have a Terms of Service, add one here"

The problem is, I have absolutely NO idea how to make one and what it should contain, I wasn't taught how to make a discord bot ToS in highschool 😅

Would anyone be willing to help me out?

[long ferry]

best to ask that question on discord.gg/discord-developers

[sturdy swan]

Thank you.

Hey, when i applied for my bot to be on top.gg i was using a prefix and i said the prefix was , but now i have switched to slash commands so what do i do?

[long ferry]

You can simply note within your description that your bot uses slash commands. If the , is no longer functional, just replace the prefix field with / (slash commands)

[sturdy swan]

so should i just go onto the dashboard and change it quickly?

[long ferry]

Just go to your bot page, use the edit button and just change the description and prefix yeah

[sturdy swan]

alright sounds good, thanks

[ruby cliff]

You did the same in boats with top.gg…..

But with the profile login issue

[noble hawk]

@long ferry Hiiii Can You Review My Bot

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

Please do not ask for reviewing

[noble hawk]

Ok sory

[sturdy swan]

im retarded

i was on mobile and xd

[long ferry]

@sturdy swan though the other issue you were facing that is top.gg related is that your profile link was cached with the discord redirect, clear your cache and login first before going to your profile

That should resolve it

[sturdy swan]

ok

[twilit sleet]

clearing cache doesn't help me at all..I wanna add a server but it shows nothing

[stoic socket]

Try adding the Top.gg bot

[twilit sleet]

I did it's already in my server

[stoic socket]

Try logging in and out maybe

[twilit sleet]

that's also been done

am I meant to be an owner of the server by any chance or is full admin perms enough?

[stoic socket]

Owner

[twilit sleet]

right lemme try through my gf's account then brb

got it thanks

[frosty python]

I got a DM stating my bot got approved (🎉), yet it's page still says its waiting for approval. Any ideas why?

[worldly field]

You have to wait about 30 minutes to wait for the cache to update 🙂

[frosty python]

Ah, thank you!

[worldly field]

Yup, anytime.

[worldly field]

If it doesn't update after that, you may have to wait longer, it's quite inconsistent from what I've been told.

[frosty python]

Gotcha.

[dire socket]

When will the bot get reviewed?

[stoic socket]

Current wait time is 1 week or more. When did you submit your bot?

[sturdy swan]

Help

[stoic socket]

#auctions-support and i think its broken atm

[dire socket]

2 days ago

[stoic socket]

Ah, then you'll need to wait

[dire socket]

does it take more than 1 month or something

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[primal berry]

Uhm

What is this?

i get reviews from other random bots and servers on my servers page

[long ferry]

known issue right now

just ignore them for now

[primal berry]

alr

[twin rapids]

Can someone help why is this happening with my friend he says he never joined this server

[long ferry]

whats their id?

[twin rapids]

@Drep#0611

[stoic socket]

542734239368478730 ^

https://uwu.solutions/JlMjPlmb may have been caught in ban wave?

[long ferry]

Tell them to appeal then

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[twin rapids]

Oo thanks

[wraith steppe]

top.gg support team is waste and untrustable it's been more than 2 months my frined (491577179495333903) got banned for a shitty reason (reason : added his own bot in botlist 😂 ) we contacted the staff so much they said to wait but till now no response. For whom u r giving the service to us right, so u have to understand and work on this fast.

[long ferry]

Have they not received a response? Am sure we already processed their appeal as far as I can see

[snow pendant]

how does transfering ownership of a bot on top.gg work

[long ferry]

delete the bot for the new account to resubmit it

[snow pendant]

o

rip

thanks

[sturdy swan]

@solemn kestrel

[wide seal]

reason : added his own bot in botlist :joy: What does this mean? o:

[long ferry]

hm?

can you tell me the context of that?

is it related to top.gg?

[sturdy swan]

alright so i did this and my bot got declined which i believe was because of this and i explained this to the reviewer and he just told me to re apply

[long ferry]

Did the bot page mention the slash commands and you have changed the prefix aswell?

[sturdy swan]

ah he dming back now

gimme 1 min

[sturdy swan]

i changed the prefix to slash as i thought it was pretty self explanatory that it would be using slash commands if i set the prefix to / the bot also has it in its status

[long ferry]

yup, if that happened before reviewing, should've been checked during reviewing

Unless the actual bot did not register any slash commands after inviting

that would be an issue on your end again

[sturdy swan]

ah

will if it didn't ill re apply

[long ferry]

Have they checked if they received a response regarding it? I'll otherwise tell the staff member that handles appeals to send them a response again

[worldly field]

Hey Aurel, quick question.

[sturdy swan]

guess ill just have to re apply, whats the wait time?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[worldly field]

So with bots that aren't even approved, you can still have people vote on it.

That's fine, right?

[long ferry]

Yeah thats a known issue, just do it

will eventually get fixed again

[worldly field]

But it won't like cause my bot not to get approved, right?

I just want to make sure the glitch won't affect it.

[stoic socket]

when did you delete

[wraith steppe]

they said he won't be get unbanned for a useless reason

[long ferry]

The appeal was denied yeah, they can try again in a month or so unless instructed otherwise.

[long ferry]

try checking back in 30 minutes or so

[wraith steppe]

Ya I do understand it but the reason is not genuine right

adding his own bot is wrong?

[long ferry]

We ban users that submit bots that were previously owned by banned users, the ban reason is correct

[sturdy swan]

alr sounds good

[wraith steppe]

excuse me he is the owner of the bot and none are there in his team and none of them added his bot

[long ferry]

may I get the bot id again

[wraith steppe]

648733614929870848

[still bloom]

Hello, when I try to add a bot or vote for another I get an error and I can't do anything.

[long ferry]

which bot are you voting for? Could you send a screenshot?

[wraith steppe]

.

[long ferry]

try a different browser

[still bloom]

Okey

[long ferry]

in: #mod-log 601477322234658826

several cases of that user that was originally banned submitting bots

likely either their alt account or them trying to help a user to get a bot on our site again, which we do not allow either

they can try appealing again or have the original user appeal if they have not yet

[wraith steppe]

yes he did after banning him from top.gg

[wraith steppe]

but for for before banning hm

[long ferry]

Yup, correct ban then, they submitted a bot from another user that was banned, entirely correct. They can try reappealing in a month unless instructed otherwise.

[long ferry]

which bot are you voting for?

[warm laurel]

dyno

and probot

same

[long ferry]

@quartz willow

[warm laurel]

any bot i think i will try

[warm laurel]

yep when i try to anybot in the website i cant vote lol

[long ferry]

Yeah something xetera has to look into

[warm laurel]

ok i hope u fix it

brb

[livid widget]

I'm waiting for your bot to be accepted
😋 😂 @long ferry

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[livid widget]

I know it might be late

But a person does not have the patience

[hasty zenith]

If you dont have patience you should rethink being a bot dev

[wintry mist]

Does top.gg crew re-test bots in the future? Noticed my bot appeared in another testing server 24h after approval

[hasty zenith]

nope, means someone else added it to a testing server and is listing it on their site

[long ferry]

Basically what Sylveon said, yeah. We only re-invite your bot to our verification center incase of reports etc

[quartz willow]

try a different browser? I'll look at it in a sec

[long ferry]

-verification

[wild stone]

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

[long ferry]

cc @wintry mist

the server your bot was then invited to isnt related to top.gg, so leaving that guild wont have any issue with your bot on our site

[wintry mist]

Aight aight

lol the 2nd top.gg server starts with same ID like my acc

[long ferry]

coincidence

[wintry mist]

264452325945376768
264445053596991498

[quartz willow]

you already voted from this account successfully today so I'm guessing you're trying to submit votes from fake accounts which will get you blocked

[warm laurel]

hmm idk i try 3 and one get block

[wintry mist]

It doesn't matter for me where the bot is, as long as I can get to 75 guilds lmao
But it defo was one of top.gg reviewer's server

[long ferry]

yeah then likely forgot to kick it then

[wintry mist]

Nah it was different one

It's kicked from initial verification server (verification center and 1 private testing server)

But I guess nothing happened since it's been 5 hours now

[quartz willow]

https://github.com/Luffy909/Topgg-Voter kekw, good luck nerd why are you coming to support if you're trying to bot votes

[wintry mist]

oof

#Exposed lmao

[sturdy swan]

lmao

[quartz willow]

unfortunately these bots don't work anymore so you have to either vote manually like everyone else or git gud

[long ferry]

[hot jetty]

hey guys, just added $50 funds to auctions.top.gg, but I can't bid, it says Your spending limit has been maxed out, please reach out to auctions support to get it increased.

[fluid oxide]

please reach out to auctions support to get it increased.

[long ferry]

Yup thats a known issue right now

with cpm bidding

[hot jetty]

well it led me to here, what other support page is there

[fluid oxide]

Aurel got cha. Wasn't aware of the issue 😛

[hot jetty]

too bad they don't say before we purchase :/

[long ferry]

Your balance wont expire, the devs are already aware of the issue and are already on it

[hot jetty]

thanks Aurel 🙂

[sturdy swan]

me bot completed Devil Security .

how does automation work with auction now? also the email me when i get outbid feature doesn't work.

[ebon berry]

Hi, i have a question, ill be tranferring my accounts and i have a bot currently on the site, ownership of the bot will be transferred to that acc, will i need to join here again on that account?

[long ferry]

you dont need to have your account join here, but remember that if we cannot reach out do you incase of issues with your bot, your bot might be deleted as we could not contact you

[ebon berry]

so its best to join here incase of anything,

[long ferry]

yup yup

[ebon berry]

can i have the role transferred to that account

[long ferry]

only the bot owner gets it, you'll have to resubmit that bot on the new account

[ebon berry]

ah fuck alrighty thanks! ill rejoin here now on that account and change ids and everything on site details

[mossy panther]

Anyone know of a bot that will ping people when a new post is made in a certain section on the server? I have a news section setup that automatically post things but doesn't ping anyone, and it's really tedious manually pinging the news role everytime, so anything that does this automatically for me would be a god send. Haha

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[mossy panther]

Well I already searched quite a bit, and was hoping to put an end to this search fatigue on the happen chance someone knew one off hand! But fair enough, back to searching with me I guess. Haha. Such is life.

[dim dune]

This was last week

What do i haveto do so that my server is shown as promoted now?

The new week has started

[wintry oriole]

when will bot announcements/news be fixed please?

i just tried to post, it said successful but it hasnt appeared

[zinc oracle]

generally speaking it just takes some time for announcements to show(cache, as usual).
for triviabot I see an announcement posted today.

[wintry oriole]

hmm, i had a feeling cache was at fault

thanks for that @zinc oracle 🙂

[candid elm]

Can someone fix my bot's picture... it has been this "U" letter for months now.

[gloomy shell]

Click the refresh data button and wait approximately 30 minutes

itll update

[smoky dirge]

So im really trying to figure out, why things keep getting more and more messed up.

At first, our page couldnt be edited at alll by anyone (2 months ago), then teams actually started to work, and i was finally able to edit our page-however REVIEWs are in no way correctly working, as they are ordered totally randomly... new reviews end up on page 8? out of 25. (1 month ago)

Now again, i can no longer edit anything on our bot page at all, aand this is very frustrating.... anyone know why this would be happening?

I know its not cache, Ive cleared mine, tried 3 of my other devices, all with different browsers, plus other team members have tried with the same results. Its very frustrating....

Back to the reviews thing.... the first ones it shows are 1+year ago and horrible reviews that we cant reply to, delete, or anything... Please assist with this issue.

The bot is called Mewbot.

Not sure why I also have no roles here, i did once upon a time.... but okay.

also, when you search our bot, it shows our avatar, when you get to the page, its just an M

we've been on top for years, i dont get it.

Id wait longer, it can take days.... unfortunately. Unless its changed.

[jolly jolt]

hey, how to add a gif to the long description?

[abstract narwhal]

I get when editing the bot

[candid mica]

change logo using refresh data button

[candid mica]

also you cant edit the bot if you are not the owner of that bot, are you the owner?

[dusk finch]

Where can I see what functions the bot has?

Can anyone help?

[dreamy abyss]

-wrongserver

[wild stone]

@dusk finch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(