support

[sturdy swan]

i have the same exact problem

[stoic socket]

@sturdy swan @calm cloud make sure the Top.gg bot is in your server

https://top.gg/servers/invite

Then clear cache

[calm cloud]

okay thank you @stoic socket

[sturdy swan]

i'll try

[stoic socket]

That works for most people I’ve helped

[sturdy swan]

basically i can clearly see the server now, i am able to adjust some invite settings and description, but still it's not possible to add the server to the list

[stoic socket]

Are you the server owner

As in registered owner, not someone who has admin and an owner role

[sturdy swan]

yes i am

i can see the server now, but when i want to "view" it, i get this:

[stoic socket]

Clear cache

And wait for server side cache to clear

[fierce kiln]

My friend and I made a discord bot, and submitted it to top.gg, and we then removed it so we can change the name back to normal. its not on top.gg anymore but when I try to re-apply it still says This has already been submitted to Top.gg

[hollow marlin]

Ya again ve reapplyed

[fierce kiln]

@stoic socket

please help

[stoic socket]

CLear cache

And wait around 30 mins

[fierce kiln]

okok

tyhanks

[lone rapids]

Y’all know how to show the circle for VC? It’s bc I have an iPhone and it doesn’t show like in a android…

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[winged harness]

my bot has been approved but its not showing up as public on top.gg

[dreamy abyss]

Clear cache, if that does not work, wait an hour or so and it should be good

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[astral tulip]

meow ?

[winged harness]

Fixed

[near nacelle]

I cant login

To vote

@jo

@dreamy abyss

-help

-cacheclear

[long ferry]

?

why cant you login

[long ferry]

use a different browser

[near nacelle]

Im tried

Im tryed

[long ferry]

opera gx is known to possibly cause issues

use chrome for example

try if that works

[near nacelle]

Ok

Thanks works @long ferry

[cosmic palm]

Hello ✌🏼

is it possible to change the Bot name on the top gg website ?

[long ferry]

change it on discord's end, then use the refresh data button

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[cosmic palm]

Okay thank you.. i saw i have a other problem.. on my top gg site is a old bot linked and i have a new one with a new id... can i change the ID ?

[long ferry]

you cannot no, you have to submit the new application and delete the previous one

[cosmic palm]

Okay thank you for the fast help 🙂

[stoic socket]

?

[worldly pond]

That "Refresh Data" button is the biggest Scam ever, it doesn't do shit bruh 💀

My bot pfp never updates

[stoic socket]

It does

It's just cached

Hey hey, quick heads up for anyone not aware yet,

Refresh data should be functional again.

Once you have used the refresh data button, allow the site cache 30 minutes up to an hour to eventually have your bots avatar/name update.

Please remember that the avatar/name gathered by the site is through the bot user, not the application itself. So please make sure that you have changed the bots avatar/name and not the application icon/name before asking here once 30 minutes to an hour are over.

If you still experience issues despite that, please note them here.
From Aurel, pinned message

[worldly pond]

Okay fucking finally

let's get it

[dreamy abyss]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[fluid birch]

@fast reef keep such remarks out of the server thanks

there's a queue. Your bot will be reviewed in due time

I will not, sorry

[worldly pond]

Speed-running a ban

are we

💀

[subtle nest]

Can someone tell me what the point of having the top gg bot (previously DSL bot) is? Thanks

[stoic socket]

It keeps the information about your server up to date on the site

[vague totem]

Hello, what does this do?

[dreamy abyss]

-credits

[wild stone]

@vague totem

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[vague totem]

Thank you!

[sturdy swan]

I'm trying to save a change I made to my bot, but it goes to a 403 error with cloudflare ray ID 6cc9cddacbc1e64c
Bot: https://top.gg/bot/688490378264969313

Apparently somewhere in my bot's information you have there is a security exploit. I'm only editing the URL but it doesn't like that...

[long ferry]

What exactly are you saving

Description contains Javascript

Remove the JavaScript and try again

[sand badge]

Hell, can u help me
I’ve got banned in my account
But i don’t know why ?

Please can u unlock my ban

@GOLD • DRACULA ᴸᵉᵃᵈᵉʳ 👑🧛🏻#0001

[stoic socket]

What is your Main account's ID?

[sand badge]

This is my account

That got banned

[stoic socket]

@fluid birch ID = 634986781196025867

evasion

[sand badge]

Did u unlocked my ban ?

[stoic socket]

You were banned in 2019 for advertising your Instagram in #general

What you should now is appeal your ban

[sand badge]

What can i do to get unbanned ?

[stoic socket]

https://support.top.gg/support/solutions/articles/73000502497-ban-appeals

Read that ^

[long ferry]

-b 802660513628684330 ban evasion from 634986781196025867

[wild stone]

GOLD • DRACULA ᴸᵉᵃᵈᵉʳᵀˢᴬ 👑🧛🏻♂#0698 was successfully ban

[long ferry]

@errant spire please do not advertise

[past citrus]

I do that but is not putting anything is like profile letter

[candid mica]

wdym

[past citrus]

Like I click the refresh data button so many times but is still like a letter profile

[candid mica]

do you change the bot profile or the application profile?

[past citrus]

I change it and I see my bot profile change but not on the website

[sturdy swan]

Refresh data button broken known issue

[candid mica]

its fixed

[sturdy swan]

Really?

Oh

[candid mica]

maybe cache

[past citrus]

ohh wait I think it work now

[dreamy abyss]

Refresh data should be functional again.

Once you have used the refresh data button, allow the site cache 30 minutes up to an hour to eventually have your bots avatar/name update.

Please remember that the avatar/name gathered by the site is through the bot user, not the application itself. So please make sure that you have changed the bots avatar/name and not the application icon/name before asking here once 30 minutes to an hour are over.

If you still experience issues despite that, please note them here.

[scenic fossil]

hi

[keen galleon]

how can I delete my bot on top.gg?

[candid mica]

delete button

[hasty maple]

Hey, I might've found a glitch in top.gg which makes you unable to access your bot if it has been approved or not. Is this a glitch that's new?

[candid mica]

wdym?

[hasty maple]

when ever I click on profile it redirects me to discord sort of invite and says discord bot list wants to access my profile or something like that. Once I do accept it that it keeps looping.

not sure if this is an known issue in top.gg

[candid mica]

try another browser?

[peak nymph]

Hi

Is like a week I put my bot in top gg

I want to know if I have to wait more or no

[candid mica]

yes

you have to wait more

[dreamy abyss]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[wild violet]

Can anyone tell me a good ai chat bot

?

[digital hamlet]

Will anyone know, about how much time do top.gg takes to give approval to a bot

[keen galleon]

Can't find it :l, that's why i'm asking

[candid mica]

1 - 2 weeks+ and please dont ask again if you have passed those eta, cuz noone knows the spesific time

[candid mica]

change browser?

[keen galleon]

why ;-;?

[candid mica]

why not?

[digital hamlet]

Okay thanks

[keen galleon]

oh, the delete button is on bot's page, not bot's edit page ;-;

[candid mica]

yes it is on the bot page -_-

[keen galleon]

then why don't you tell me, I have to change browser on a potato laptop, pain ;-;

[candid mica]

bruh why dont you tell me

[undone folio]

Hi! Is there any command exist to vote for a server with Top.gg bot?

[keen galleon]

??

;-;

[candid mica]

#development or #topgg-api

[keen galleon]

nvm

[candid mica]

specify where you cant find it, how do i know if you couldnt find it in bot page or bot edit page

[undone folio]

Should I ask my question in these channel?

[candid mica]

yep

[undone folio]

oh, okay thankss

[candid mica]

eh wait wdym command?

[undone folio]

I mean for example with Disboard.bot when you write "!d bump" command you automitacally bumping your server without going to the site

Is this bot have something like that?

[candid mica]

there is none sorry, there is autorole tho

[undone folio]

autorole?

[candid mica]

if users vote they got a role

[undone folio]

oh how can i enable it?

[candid mica]

on your top.gg server page

[undone folio]

I couldn't find it

[candid mica]

hmm wait

[sturdy swan]

-help

[candid mica]

no perms

[candid mica]

edit your server page and there is a role rewards sections

[sturdy swan]

Ablo español ok

[candid mica]

cannot speak spanish sorry

[sturdy swan]

Prefix of @small lantern ?

[candid mica]

no commands

[sturdy swan]

Mmm ok message yes

[undone folio]

I found it thankss

Btw will they get that role when they give a vote or give a rate?

[candid mica]

vote

[undone folio]

oh, i see

Will they lose their vote if they don't give any other vote

Or only one vote will be enough for the role

[candid mica]

role will reset every 12 hour

[candid mica]

it will reset

[undone folio]

oo thats cool then

thanks for your helpp

[candid mica]

np

[candid mica]

ok abt what

whats the problem? any error?

hmm screenshot?

cuz im kinda confused

are you the owner of the server that you want to add?

can you show me that you r the owner?

is your server private?

then try using another browser

yes try using another browser

add dbl bots

[mortal wing]

you leaked your email adress

better to dlete that screenshot

if you care

[candid mica]

also yea lmao true

[mortal wing]

https://top.gg/bot/422087909634736160

add this bot

[candid mica]

add that bot

do you see your server in that add server?

[long ferry]

Clear your cache

Logout and back in

[candid mica]

bruh

good job

[hybrid sigil]

how to change bot icon?

[candid mica]

refresh data

[stone terrace]

Hello there is a certified bot that just sent me this

[wintry oriole]

why is there no longer a chat channel for auctions?

just support and bids

[hybrid sigil]

where is that bud?

[candid mica]

your top.gg bot page

[hybrid sigil]

still bot icon same

[candid mica]

wait

[hollow trellis]

clear cache

[hybrid sigil]

[hollow trellis]

and no im not here to me

[candid mica]

needs to wait 10-30

[hollow trellis]

*meme

[hybrid sigil]

man i changed the bot icon yesterday

[candid mica]

be patienttttttttttttttt

you didnt refresh it yesterday

ffs

[iron current]

owo new rules sucks

[hybrid sigil]

ah

[hollow trellis]

try clearing cache and if that doesn't work then just wait like half an hour

[hybrid sigil]

k

[hollow trellis]

that is after you refreshed the data ofc

[stone terrace]

Hello the verified bot which advertises dm to tell us that we can earn Boost is prohibited?

[hollow trellis]

do you know if it is on top.gg

[stone terrace]

I just looked but apparently it's not on your site. How do we know which site it was posted on and verify?

[hollow trellis]

If its not on top.gg then we can't do anything

you however

can try reporting it to discord

https://dis.gd/report

[stone terrace]

Thank you

[celest flame]

Hey! I was wondering if a few servers could be removed from my top.gg profile ( i wish to keep some on my profile though)

[stoic socket]

IIRC it was, and I reported it ages ago to discord, and it’s now uninvitable (I think)

Basically, it’s nothing to worry about now

[long ferry]

The servers you're seeing are only visible to you, except ones actively listed on top.gg

[celest flame]

all of them are listed,, that is why i want my name off some cause i do not own them

[long ferry]

There's only 2 currently listed on top.gg

The other ones are not

[celest flame]

okay i want to removed everything other than ikegai

is that possible?

the other one needs to be removed

i ain't even in that server

[cobalt sleet]

-team @robust edge

[wild stone]

@robust edge

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[cobalt sleet]

@robust edge make a team and transfer it to the team ^^ that way the team's name will appear on the server page and not yours

[river idol]

uhh why do i keep redirecting to discord oauth everytime i want to go to profile section

[cobalt sleet]

Try clearing your cache (not cookies)

[sturdy swan]

can i change the ownership of the bot on top.gg?

[candid mica]

yes u can, dm mods

[sturdy swan]

how long will it take for a bot to be reviewed?

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

thanks 🙂

[vagrant pumice]

Pls tall

[stoic socket]

#commands for dank memer

[vagrant pumice]

?

Bruh

I didn't use dank

Xd

I just type plssss tell not cmd xd

[stoic socket]

???

@long ferry

@cobalt sleet because aurel offline

[candid mica]

@fluid birch

[cobalt sleet]

This is #support. Please use commands in #commands.

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sharp pecan]

i have written everything and no errors yet it is not submitting

@cobalt sleet

[long ferry]

Skool

[torpid steppe]

Why am i banned from the support server?

[long ferry]

What support server? Here?

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[torpid steppe]

My bad sent that in wrong group

[cobalt sleet]

Just make sure your bot meets all our guidelines to avoid it getting declined. Otherwise, no there's no way to shorten queue time.

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[jade wedge]

hi

I add top.gg into my server, but I can not add my server in top.gg web page

[candid mica]

are you the owner?

[nimble vortex]

hey

my admins are not able to acess and edit my topgg

[mortal wing]

Yea thats a new feature of top.gg

for security

[nimble vortex]

when i see the website it is alright but but they are telling that it is not setuped yet

[nimble vortex]

okie but its diffrent issue

several they told

and i cant even setup vote tracking due to that

[elder schooner]

unable to add my server in top.gg web page it doesn't show up in this list

nor is it there as an existing server

[kind ether]

I just got the DM that my bot was approved for top.gg. Thank you for that first of all. However, the website indicates that it has still not been approved.

[candid mica]

its cache

wait abt 10 - 30 mins

[mortal wing]

i get too much val ads

i hate this

[candid mica]

cmon alec #general

[kind ether]

OK thx

[mortal wing]

oh wait mybad

i thought this was gen

[elder schooner]

bump 🚙

[long ferry]

Use the refresh servers button

[stoic socket]

@elder schooner make sure the top.gg bot is in that server too

And make sure you are the actual owner of the server

[elder schooner]

alr lemme invite the bot

[stoic socket]

Not just owner role and admin perms

[elder schooner]

yes I am

oh I see

[stoic socket]

https://top.gg/servers/invite

[peak parcel]

I want to add a creator to my bot page

[long ferry]

You can't

Use teams instead

-team

[wild stone]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[peak parcel]

can teams edit the bot page?

in the past I had 3 creators to my bot page, I asked someone from top.gg to remove them, but I want to add someone else to it now

since I want them to be able to edit the page

[fluid birch]

team members can edit the bot page depending on what role you give them when inviting I believe admin is the perms you need in a team for edit access

[peak parcel]

awesome

[winged kite]

how to check my teams

and add members

[shy carbon]

when will top.gg get fixed?

[vagrant wigeon]

@winged kiteif you go to your profile, you should see a teams section under settings. from there you can click on the team you want to add members to, go to the members tab of the team and add their UserID there

[vagrant wigeon]

what issue are you facing? I may be able to help

[winged kite]

thnx

[wintry mist]

I think there are login issues. Even with cache cleared the website does not succeed the login, aka after logging in. When you try to go to profile, it sends you to discord oauth again

[stoic socket]

Quick fix; go to https://top.gg/user/264452325945376768

direct access

[woven thunder]

Hi

I need help

Any many moderator here

[cyan palm]

Please don't ghost ping moderators, just ask your question

[woven thunder]

Okay

Bro

I had a doubt

See I recently deleted and added my bot

But we can vote and invite and all can see

But still it's not approved ?

[cyan palm]

Known issue, it doesn't affect anything.

[woven thunder]

But recently applied

It's not approved

It will approved soon ?

It's on the queue?

[cyan palm]

Yes, it's in the queue

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[pliant depot]

How do I send a gift to someone when they click to vote

[candid mica]

server or bot?

[wintry mist]

Thanks, that does it

[cobalt sleet]

#topgg-api

[sturdy swan]

Hey yo, how can i work on the topgg REST API?

[sturdy swan]

hey no teams are show up when i click on it, but i'm in 2 teams is it a glitch

[long ferry]

Clear cache

[near nacelle]

-upto

[sturdy swan]

Hello bro

The Kolosutron gaming runs racist streams on Facebook

Is a Polish stramer

[sturdy swan]

how to

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[hollow steppe]

Where can I find the bots in a team?

[timber whale]

hello

[midnight talon]

How to set bot’s profile picture, because it doesn’t synchronised ?

[dreamy abyss]

-refreshdata

[wild stone]

@midnight talon

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[fluid birch]

Sorry, no can do

[stoic socket]

That's not made public

Unknown applications I found:
848460365021184021
800361872507142194
714166091383046244
560775208353398784

[swift ocean]

I need assisting with bidding it’s saying i can’t add money or anything

We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

[sturdy swan]

Can there be 2 owners for a bot?

[stoic socket]

Nope

You can add to a team now, and from there invite other members

[stoic socket]

Check pins in #auctions-support

[swift ocean]

I don’t think that helped my situation i think i need a staff member

[stoic socket]

Sadly staff can't help with that

As that is Fastspring's side causing the issue

[swift ocean]

Im trying to go through paypal/debit but it’s saying to contact support team

the pins isn’t solving my payment issue is something goin on with it cause it’s working for other people just fine

[stoic socket]

Again, It's fastspring's side causing it

It's their Anti-Fraud system, which is way too sensitive

[swift ocean]

So i guess i just forget about giving them my money 😂

o well i tired

thanks though

well

now it’s saying this

Your spending limit has been maxed out, please reach out to auctions support to get it increased.

even though i have never purchased anything

they need to fix dis

asap

[stoic socket]

It is a known issue

[upper thorn]

How can I invite the top.gg bot to my server?

[stoic socket]

https://top.gg/servers/invite

[swift ocean]

well fuck that’s fucking stupid alright ill find somewhere else to give my money

[stoic socket]

Well most of the issues regarding payment aren't actually Top.gg issues

[upper thorn]

finally, thank you

I get "unauthorized" at every action i'm trying to do :/

[stoic socket]

Do you own the server?

Like registered owner?

[upper thorn]

No

I guess that's the problem

[stoic socket]

Yep

You can't delete a server you do not own

[upper thorn]

My main account was banned, so I can't use the server anymore I guess

[stoic socket]

Banned from this server?

[upper thorn]

No

[stoic socket]

Or banned from Discord

[upper thorn]

From discord

[stoic socket]

Ah

cc @fluid birch

This person can't delete their server from Top;gg because account is banned from Discord

[upper thorn]

I didn't really wanna delete it, I just wanted to see if there is any possibilty for me to get a custom invite link lol

[fluid birch]

what is the ID of the account that got banned?

[upper thorn]

let me check

271320058469285908

[fluid birch]

whats the ID of the server?

[upper thorn]

842832885244624897

[fluid birch]

server seems to be removed. Getting 404s from https://top.gg/servers/842832885244624897

[upper thorn]

Weird

[fluid birch]

might be your cache retaining the server that causes it to still appear for you. Have you tried clearing your cache?

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[upper thorn]

Do you know if it's possible to talk to someone on discord support and transfer the ownership of the server to this account?

[upper thorn]

No

[fluid birch]

no clue, sorry. You could always try sending them a support ticket on https://support.discord.com/hc/en-us

[upper thorn]

Thanks

[ruby wren]

what is the issue with top gg

what the hell the revwiers are doing

my bot is music bot

that doest show any nsfw they have given the reason that my play command is a nsfw

[stoic socket]

Does it show the playing song's album cover

[ruby wren]

@stark owl

[ruby wren]

no

its show only name

it is verifed also

[stoic socket]

I'll wait for bot reviewer to reply, as they will know.

[ruby wren]

what the hell is doing

wating from 1 week

[stoic socket]

No need to be rude about it, just be patient and they will reply to you

[ruby wren]

hm

@stoic socketis there is any way for complain

[stoic socket]

You can't really "complain" about them, and again, please be patient and wait until they reply

[ruby wren]

h

[agile estuary]

Is there anyway for me to report a user

?

[stoic socket]

Send it here :)

Then a mod will review it

[agile estuary]

[sturdy swan]

Where can you complain about a bot rewiever?

[stoic socket]

What for?

[agile estuary]

Randomly dms me calling me a furry

[stoic socket]

Is this because they DMd your bot?

[agile estuary]

I am not offended because I am not even one its just dumb

[stoic socket]

not DMd

Declined*

[stoic socket]

Not sure if that is something Top.gg will moderate

[agile estuary]

[stoic socket]

Just block them, its the easiest solution

[agile estuary]

yeah true

[zinc spindle]

yeye blocking ez solution, agreed

lol

[sturdy swan]

wdym?

[stoic socket]

I meant Declined, my bad

Is this because they declined your bot?

Feel free to DM the person who reviewed your bot, @stark owl

[stark owl]

Already

[sturdy swan]

was rejected due to NSFW. However, the bot reviewer realized his mistake in the end.

[sturdy swan]

yessir

[stoic socket]

There is no way to "report" a bot reviewer

[sturdy swan]

Just do not want to wait another 2 weeks..

[stoic socket]

Queue times have gone down now

https://uwu.solutions/3j1xc3kI

[zinc spindle]

oh so we only have to wait like 1 week for the queue?

for the bot approval thingy?

[stoic socket]

At the moment, queue times are only 1 week

or more

[amber marsh]

But my bot is online... Its just in streaming mode

:/

[stoic socket]

But at the time of reviewing, it was offline

See their screenshot: https://i.imgur.com/aiLbfe6.png

[zinc spindle]

oh alright

i just hope that my bot gets approved even tho it only got like 4 commands since im still working on it

[stoic socket]

as long as you follow #rules-and-info, you should be fine :)

[fluid birch]

we have no minimal commands requirement as long as the commands work & follow our rules it'll be fine

[stoic socket]

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[zinc spindle]

alright, cuz my commands are just a bit basic but it tells a lot of information

cuz ya know last time i went with another bot promoter thingy (similar to top gg) and people said that it was like better than top.gg so i went to try it and they said that my code was copied from someone else's but it really was jsut my own code that i took a lot of time doing

[cedar ice]

hello when i search my servers name in the list it shows on page four although all its stats are higher than the others combined
https://top.gg/servers/search?q=madfut&page=4
why is this?

[next orchid]

@rigid valley

What problem in Uptimer Remastered?

[stoic socket]

Read decline reason

It doesn't have any actual functional features

[next orchid]

Illogical

[stoic socket]

How so?

[next orchid]

Its the same bot uptimer now uptimer remastered original one wass accepted but the same bot is nnot WOW

[rigid valley]

@next orchid, when I tested it and wanted it to keep an archived project online it didn't. The bot was still offline and unresponsive. And I even turned it on manually to verify it's not the code

[next orchid]

see dude can i get an express site link of your project?

[stoic socket]

Is it your code?

[next orchid]

no

[stoic socket]

So it isn't a bot made by you?

[next orchid]

50-50

[stoic socket]

How much have you modified it from the source code

[next orchid]

Open source then i upgrade

[stoic socket]

And is it visibly different?

[next orchid]

help command
database
cmds

[stoic socket]

If it's not visibly different then it is likely to be declined for unmodified instance. It seems that you've had bots declined for that before

[next orchid]

yes one music bot

[stoic socket]

Also, you've had a bot declined before (Same bot, different bot ID) saying that your bot is advertising going against Glitch TOS, do you still advertise that?

[next orchid]

it has visible change

[next orchid]

no

[stoic socket]

Ok good, because you were one more decline For that reason away from being banned

[next orchid]

i remove glitch uptime

[next orchid]

XD

[next orchid]

My all bots are online

[stoic socket]

From what I can see from both the decline reason and the reviewers response, it's not that. Its that the main feature of the bot, keeping bot's on free hosts online, doesn't work or is defective

[rigid valley]

It isn't keeping my bots online

[next orchid]

replit?

const express = require('express');

const app = express();

app.get('/', (req, res) => {
  res.send('Hello Express app!')
});

app.listen(3000, () => {
  console.log('server started');
});

Express replit link

Up!add <replit express link>

[fringe surge]

bumping this😬

[long ferry]

The bot owner, who submitted the bot, can transfer the bot to a different team

[fringe surge]

well, the thing is he left the team

ig as admin id have to make a new team and try move it there?

[stoic socket]

Only the bot owner can transfer it

aka the person who submitted

[fringe surge]

i understand that, but there is no owner

https://fle.soulmusic.pro/file/shxshx/Acouchi1892.png

[stoic socket]

Who originally submitted the bot?

[fringe surge]

yogi > but rejoined the team later

[stoic socket]

so they can transfer

because they submitted the bot

regardless of their team status, they can transfer it

[coarse bough]

is the 15$ vote credit given out every month?

if you hit 100 votes each month

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[zinc oracle]

yes

[coarse bough]

oh

thats cool

can I use them to advertise a bot that didnt get the votes?

[zinc oracle]

afaik, you can use them on any of your bots.

[coarse bough]

ty

[wintry mist]

Does the bot have to DM users when they receive a punishment or is it optional thing for passing verification?

[fluid birch]

we have no guidelines related to that you can handle that in whatever way you want

[wintry mist]

Aight, perfecc, I should be set for reverification lol

[fluid birch]

Good luck!

[tacit grotto]

heyy i would like to know around how much time it takes for my bot to get reviewed, i submitted a few days ago

[wild stone]

@tacit grotto

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[fluid birch]

-upto

[tacit grotto]

ohh thxx

[sturdy swan]

What's the problem?

[fluid birch]

@quartz willow vote issues

[worldly field]

Hey Family Friendly, do you think you could assist me quickly? 🙂

[fluid birch]

sure thing!

[worldly field]

Is the error I'm getting in #auctions-support normal?

[sturdy swan]

I dont understand

[stoic socket]

I've just replied :)

[worldly field]

He pinged someone that can fix it I'm guessing.

[fluid birch]

^ yeah

[quartz willow]

try a different browser maybe?

[sturdy swan]

Yeah

[quartz willow]

what are you using right now?

[sturdy swan]

Firefox

[quartz willow]

hmm strange

[sturdy swan]

What is the solution?

[quartz willow]

what's the id of the account you're voting on? This isn't the one you're voting on

[sturdy swan]

I do not understand because I am Arab

Is there someone who speaks Arabic from the saporter?

[quartz willow]

what account are you voting with

[sturdy swan]

my friend's account

[quartz willow]

uhuh

vote on your own account please

[sturdy swan]

Thnx bro

[bright bramble]

{ Voting for ProBot }
I logged into a site to get credit, but there was a problem
Something went wrong
voting.errors.internal-server-error

[long ferry]

On what account are you voting?

[bright bramble]

My account and I tried another account and the same problem

[stoic socket]

Can't reproduce ^

[bright bramble]

I did not get anything from any account. The problem appears when I enter the site

[stoic socket]

Have you got any ad blocking extensions or anything?

[bright bramble]

No

[quartz willow]

you're probably voting from an alt account?

try using a different browser

[bright bramble]

Yes, I tried more than one account, but they all have the same problem, until I tried to change the browser, but it appears in your reply

[quartz willow]

did you vote from your current account?

[bright bramble]

No, because a problem appears

[bold junco]

Can someone help me? i made a server listing for my server but if you search for it on top.gg you cant find it, also the server invite is expired and it looks like it has reviews but iam not sure.

[long ferry]

The reviews is a known issue right now

[quartz willow]

@bright bramble is your computer touchscreen by any chance?

[long ferry]

Could you tell me the server id? Can't find any servers submitted on our site through your account

[quartz willow]

I don't see a vote attempt on either of your accounts. Either you're trying to vote on a bunch of alt accounts (which you're not supposed to do so I won't help you) or you're in the wrong account @bright bramble @sturdy swan

[bold junco]

931275027167453194

[long ferry]

Never submitted

Are you sure you have submitted it correctly? https://top.gg/servers/new

[bold junco]

its the fish sim one

it looks like its been submitted right

i mean i can find reverse gaming

[long ferry]

Check back in an hour or two

[bold junco]

and how does it work with google searches

bcs alot of times when i search for a discord server i see top.gg as a high search result

[long ferry]

We do not have any impact on what Google provides

So we can't help with that

[peak nymph]

Hi

How much time I have to wait for an answer?

Im waiting like 1 week and 3 days

[vagrant wigeon]

1+ week wait at the moment, the wait time varies depending on how many bots are in the queue

hopefully wont be too much longer

[peak nymph]

Ok thanks for that

[sturdy swan]

i did the long and short description wrong if i edit it do i need to resend or?

[deft robin]

What happens if you accidently report a review?

[sturdy swan]

@fluid birch@vagrant wigeon can you help? (sorry for the ping)

[deft robin]

(as in can I somehow take it back since it was on click, phone)

[fluid birch]

no, you can edit while in queue

[sturdy swan]

okay thankssss

[fluid birch]

we'll review it and remove the reported status as long as the review does not break our tos

[deft robin]

May I have the link to the TOS?

[stoic socket]

https://top.gg/tos

Reposting because I think this got lost in chat

Unknown applications I found:
848460365021184021
800361872507142194
714166091383046244
560775208353398784

[deft robin]

Thank you!

[bold junco]

Is there a way when people search : "fish sim discord" on google they will find my server or not

[fading reef]

How to use darkmode :/

[candid mica]

click your pfp

[fading reef]

And I don't speak this language .___.

oh i found it

thanks

[coarse bough]

if I have 2 bots that each get 100 votes, do I get 15$ vote credit on one or both?

[grand ravine]

Both

[coarse bough]

poggies

[stoic socket]

@cobalt sleet

[crude spade]

When will my Top Page - Slot 2 go live?

I have my payments on automatic, and it's been a couple days now and still nothing.

can someone help me here please????

[worldly field]

Random new acc DM'ed me saying it was live support lol

Already pinged, he has no roles, nothing.

[stoic socket]

Cc @somber parcel as ur active rn

[somber parcel]

@vague trout

oops

didnt mean to send it here LOL

[coarse bough]

why does my server page have reviews the arent for my server

https://gyazo.com/37f4e34df4f845de9283182584d4d9b8

[cerulean ember]

Known issue

[coarse bough]

ah ok

is there also a issue with the votes not being updated correctly?

[tepid sedge]

What am I aloud to post in an nsfw channel

Can I post like naked memes? Without getting banned

[grand ravine]

There's no nsfw channels here

[languid lantern]

I tounch submit but doesn't submit why

[open mountain]

bruh

[candid mica]

knoooooooown issueeeeeee

[rigid bay]

Could anyone help. Each time my bot gets reviewed it gets these discord.js errors like. Bad gateway on requesthandler

[long ferry]

Contact the reviewer then

[long ferry]

#development

[cyan flint]

i hate people who talk on the train

its 6am shut up

[long ferry]

@cyan flint #support

[cyan flint]

oh oopsie

thought this was #general

[woven thunder]

ok

Is the refresh data button is fixed ??

[bold saffron]

well, just wanna confirm that this problem is from top.gg server?

[hollow trellis]

Most likely yes

[candid mica]

ye

[light salmon]

can someone tell what payload it this. cant even decode this breh

i am literally blown up by the tricks used by top.gg for storing csrf token, that was tricky

[candid mica]

@sturdy swan dont shitpost here this is for top.gg support only

if you dont need help please dont chat randomly in this channel

[woven thunder]

Is that now working ?

[candid mica]

yes

[woven thunder]

Okk

[light salmon]

.

[rose vortex]

guys need a quick help, How do I change the profile picture of my bot on Top.gg's profile?

Its been a while since I got my bot verified

[stoic socket]

are you voting on a second account?

/voting on more than one account?

[unreal lily]

it fixed

i didnt login

my mistake

[agile estuary]

For some reason my bot on the top.gg page hasn't updated and its been a while

[dreamy abyss]

@agile estuary did you click the refresh data button?

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[agile estuary]

Many times

[dreamy abyss]

Cleared cache as well? It can take up to an hour

[stoic socket]

Once you have used the refresh data button, allow the site cache 30 minutes up to an hour to eventually have your bots avatar/name update.

[agile estuary]

ahh ok

tytyt

[stoic socket]

sorry for jumping in there Johand

[fluid birch]

Try another browser

[long ferry]

Have you otherwise voted with another account previously?

[ripe nebula]

No

[viral folio]

How long does it take for a bot to verify on top.gg

[wooden apex]

How we change the vote time

@fluid birch

[long ferry]

You can't

It's a fixed duration

[dapper trench]

Hey, is there some issue with the Announcements again?

iirc it was fixed

[sturdy swan]

hello

@long ferry so the problem is, topp.gg isn't showing my server in the list

[stoic socket]

is the Top.gg bot in your server?

[long ferry]

As well as the server listing being accessable

[sturdy swan]

yes i added it

[long ferry]

Id?

[sturdy swan]

?

[twilit sleet]

for me it won't even let me add a server..nothing shows up..I can add bots but not servers

[stoic socket]

What is your server ID

[sturdy swan]

i added the bot, has admin perms but still it's not showing

[sturdy swan]

771062189820870667

[stoic socket]

Do you have the Top.gg bot in your server

[stoic socket]

https://top.gg/servers/771062189820870667

[sturdy swan]

oh

k

thanks

btw

a previous admin made this, is it possible to make another one?

with the same server?

[long ferry]

There's not

You can ask the owner to add a team and move you to it

[sturdy swan]

Wdym, like owner can add a team

?

It doesn't matter who made it right?

[long ferry]

Only the owner can edit it after a recent change

#site-status

If they wish to allow editing by another user, they should create a team and add you to it

[twilit sleet]

yup..added it now & still nothing..

[stoic socket]

Try and clear cache

[long ferry]

Clear cache, try a different browser, logout and back in

[twilit sleet]

I did all that just now

still nothing

also keep getting 404 error

[violet tapir]

https://cdn.discordapp.com/attachments/264445053596991498/915329723444396082/km_20211129-1_720p.mp4

[twilit sleet]

@violet tapir it's been cleared

i can even screenshare

[long ferry]

Server id

[sturdy swan]

xD

[simple holly]

If I leave this server, my bot will be delete too?

[long ferry]

No, but we will not be able to reach out to you incase of issues on your bot

Which might cause it to be deleted if we do not have a way to reach out

[simple holly]

Okay

[lime karma]

I changed the name of my bot but on the top.gg site, it still shows the old bot name. How would I update it?

[fluid birch]

-refreshdata

[wild stone]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

[lime karma]

I tried that but it’s still showing the old name. I changed the name a few months ago and I’ve tried that button a few times within the past month or so, hoping that it would change

[hushed obsidian]

how do u get your bot to REAL active servers

ive been trying to get it verified

[dense widget]

Its been like 2 weeks already and my bot is still not on the testing

[fluid birch]

Tracker system was submitted 8 days ago

[fluid birch]

Have you tried clearing your browser cache?

[dense widget]

Wow, you checked fast I thought 2 weeks is there any way to see the submissions date?

[fluid birch]

06/01/2022

[dense widget]

Cool, any estimation date

I just want to lunch new updates and I am scared not to interfere with the testing

[fluid birch]

Queue is approximately one week so should be reviewed soon

[sturdy swan]

@supple geyser

here

[dense widget]

Alright thank you!

[supple geyser]

how is my server not showing up in top.gg? server id: 771062189820870667

i am not able to edit anything

[fluid birch]

@sturdy swan please do not ghost ping. I’ll have a look when I get on my computer

[sturdy swan]

ok

can u help him

[long ferry]

Make an edit on it and check back in an hour or two

[supple geyser]

.

[long ferry]

Who's the user with the ownership of that server

[supple geyser]

User: BEINGyt#7411
ID: 791564148529037344

[long ferry]

Tell them to create a team and add you to it

Only the owner can make changes

[supple geyser]

ohh, but earlier i was able to do it some months ago ;-;

[long ferry]

#site-status

[supple geyser]

ah that's sad

anyways, thanks for helping

[woven thunder]

Hi

I need help

[long ferry]

Ask your question

[woven thunder]

I applied my bot at 7th jan

Whn it will be approved

And what's my number in queue

[stoic socket]

That is not made public

[long ferry]

-upto

[wild stone]

@woven thunder

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[stoic socket]

It's only been 7 days, and the wait time is 7 days or more. The queue positioning is not public

[woven thunder]

And the refresh button is fixed ?

[long ferry]

Yes, that should work now

[woven thunder]

For today's its 7 days

[woven thunder]

Okk

[stoic socket]

7 days or more

[woven thunder]

Tnx

[west edge]

Aurel can you respond to DM?

[sturdy swan]

How to unreport a review? I clicked the report button by mistake

[exotic blaze]

how will know that my bot got accepted?

[stoic socket]

@vagrant wigeon command moment

[shy jetty]

how will know that my bot got accepted?
@exotic blaze you get a dm

[topaz kettle]

This server has 0 review but it's showing their & not taking any new reviews

[exotic blaze]

oh okay, thanks!

[stoic socket]

It is because you the owner of it

and there is a glitch at the moment where it lists reviews unrelated to your server

[topaz kettle]

Oki

[topaz kettle]

Even from alt account we are not able to post any review

[long ferry]

clear your cache after logging in

[brittle marten]

is it right?

[long ferry]

related to your browser

aka your system per-se

[brittle marten]

using opera gx

[long ferry]

yeah likely related to that, not top.gg

[brittle marten]

yeah you are right

and my friend banned from top.gg how do i get him unbanned?

[long ferry]

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

[brittle marten]

what is this?

[long ferry]

the id from the users profile on top.gg

[brittle marten]

can you give it to me?

or how do i get it

[long ferry]

whats the discord id?

[brittle marten]

795381387771379753

[long ferry]

4388178648616304640 should be their top.gg id

[brittle marten]

thanks

[white rune]

@sturdy swan my bot was declined for a not true reason. If you play something that is 18+ is your problem if the video thumbnail is 18+. Honestly what you have said is totally false

[long ferry]

It isn't, it sent nsfw content outside of an nsfw channel

Same with saying "if you send something nsfw in general, its your problem"

[white rune]

it isn't?

[long ferry]

We dont have anything against the sound playing, we have something against it sending nsfw content outside of an nsfw channel, which the play command in your case did

Youtube hosts nsfw content within their site, which also includes nsfw thumbnails, if your bot displays these, its a decline

[white rune]

And is there a filter for that?

something that i can implement to filter the thumbnails

[long ferry]

YouTube provides parameters within the search results that indicate if the video is nsfw or not, but you're likely better off with either not displaying thumbnails at all or only allowing displaying thumbnails within a nsfw channel

[white rune]

Ok, thanks!

[minor umbra]

I'm in an infinite loop of logging in and it saying I don't exist

Then it makes me relogin

and if someone tells me to clear my cache and call it a day, I've done that, even tried a whole other browser

[long ferry]

What do you mean with "I dont exist"

[minor umbra]

It sends me to a 404 on profile selection (and if I try any action, I am told to relogin, and the cycle begins again)

[slender falcon]

@sturdy swan Hi Ken 👋 I tried to dm you but your dm's are closed

Found an issue with regards to server addition

I went through the flow as you can see in the attached video

it shows under my existing servers and I can vote for and edit it but I can't seem to actually view the page

https://img.pyrocdn.com/MrrOTisz.mp4

I've cleared cache and tried a different browser. None of these prevailed. Seems like a server side caching issue.

[stoic socket]

the fix i found was going direct to profile

https://top.gg/user/303943082108518400

[minor umbra]

I tried that earlier, I can in fact visit that, but after I do any action it seems, the cycle repeats

Only thing I was able to do was accept a team invite

[stoic socket]

classic top.gg moment

clear cache and/or try different browser

[minor umbra]

It's just annoying that 99% of the time this site doesnt work

[minor umbra]

pain^

[stoic socket]

[long ferry]

screenshot

and what url does it lead you to

[minor umbra]

here's a vid i took earlier

https://cdn.discordapp.com/attachments/916287128537813013/931614501776785508/Screen_Recording_20220114-132307_Chrome.mp4

it takes me to whatever page I was on previously

[long ferry]

you wont believe me, but thats actually cache

login first before going to your profile

[minor umbra]

I tried the same thing on my desktop

I dont know how it could be client side

on a FRESH install of chrome

[long ferry]

because if you're going to your profile right away, the profile page is cached with the discord redirect

[minor umbra]

what the fuck

I know it isn't your fault but

[long ferry]

cache

ik

cringe

we're aware

[minor umbra]

sigh, I'll mess around again in a min or two

[slender falcon]

https://tenor.com/bdb8M.gif

[long ferry]

because cache cring

[slender falcon]

Cache data? Naaaaaa
Cache a redirect when you're logged in? yaaaaa

[olive tartan]

iam getting an error when trying to vote

voting.errors.internal-server-error
i have getting this error for days

[long ferry]

What bot are you voting for?

[olive tartan]

probot

[long ferry]

have you voted on another account previously?

[olive tartan]

i have two accounts

[long ferry]

Yup thats intentional then, try voting later on only one account

[olive tartan]

so its only one account now ?

[fervent garden]

My bot has just gotten approved, how long does it tend to take for the site to display it?

[long ferry]

1-2 hours

[fervent garden]

alr ty

[long ferry]

Do you have a team you own?

Logout and back in, then try again

What was the issue

You can't, use teams instead

[fossil iron]

Dumb question
I don't see the "Webhooks" tab that would allow me to get the token for my new bot (despite seeing it on my older one). I assume it's because my new bot wasn't approved yet?

[zinc oracle]

Yes, tokens are only for approved bots

[minor umbra]

So, are server reviews totally broken

And if yes, then why are they even enabled on the site? A server that was just added, is showing reviews stating the mods are pedophiles, among a bunch of other bogus reviews

Having no system at all would be better than a complete mismatch of reviews that could be harmful to a developing community

Legitimately that is a problem

0 context to the server, and completely random reviews

[long ferry]

Known issue

[minor umbra]

Any ETA on a fix by chance?

[spiral cradle]

how do I edit this?

[zinc oracle]

edit it on discord, then on your bot page click "info" and then "refresh data"

[spice ivy]

So i was wondering if a staff member could maybe transfer a server on Top.gg to me? since it was on a team but its a server i own but i can't update it or change anything since i lost my account that was on the team
If any staff needs me please ping me

[spiral cradle]

Tysm!

[warm nexus]

.

[violet tapir]

Python downloads

@stoic socket

[stoic socket]

???

[violet tapir]

Python auto prints a poem when starting a code now ig?

[stoic socket]

#general

[kind ether]

I did changes to the name of my bot. Are they refreshing after 10-30 mins (cache) automaticly?

[zinc oracle]

nope, on your bot page click "refresh data"

[kind ether]

OK. I did this, but the name didn't changed

[zinc oracle]

after refreshing data it can take up to an hour to update

[kind ether]

Ah ok thank you

[little juniper]

Hello how i can change my bot name in top.gg

[stoic socket]

Change on Discord Developer portal then use the refresh data button on your bot page

https://discord.dev

[little juniper]

No i need chaget in top.gg

Not from devloper portal

[stoic socket]

You can't change on just Top.gg

Have you already changed your bot's name?

[little juniper]

Yeah and bot verifyed now

[stoic socket]

click this

Refresh Data

[little juniper]

Ok

[little juniper]

Where is that

@stoic socket ok i refreshed nothing changed

[trail zephyr]

Hey all, I have a question, my old account is no longer accessible and it has my bot on it, if I can prove ownership of the bot, can I submit a new one and not have it be flagged as a clone? Any help is appreciated

[stoic socket]

Once you have used the refresh data button, allow the site cache 30 minutes up to an hour to eventually have your bots avatar/name update.

[stoic socket]

Do you still have access to the code, and possibly an eval command or status change?

[trail zephyr]

I still have access to the code yes

And eval

[little juniper]

Thx bro

[stoic socket]

Feel free to DM a mod then and as you can prove it, then can delete it for you so you can resubmit on that account. Just note, it generally takes 30ish mins after a bot submit for it to be able to be submitted again, due to server side caching.

[trail zephyr]

Thank you! This is great news :)

[stoic socket]

Happy to help

[delicate sorrel]

Hi! My bot's avatar isn't showing up on my bot page. I've attempted refreshing the data multiple times. It's been blank for over 2 month's now.
My bot ID is 898572387270946878
The bot page is https://top.gg/bot/898572387270946878

[long ferry]

Read pins

[delicate sorrel]

So after 30 minutes, if it doesn't change do I come back here?

[long ferry]

30 minutes to an hour

Press refresh data

[delicate sorrel]

Alright, thanks!

[long ferry]

Make sure you're actually changing your bot name/avatar, not application name/icon

[delicate sorrel]

I didn't change anything on the bot, but when I check the top.gg page it shows up with no avatar.

[long ferry]

Yup then just use refresh Data and wait

[warped coral]

how long until server gets approved on top.gg

[zinc oracle]

servers are automatically approved

once published

[warped coral]

i keep getting 404 code

[zinc oracle]

likely cache related

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

Hi, I'm having trouble adding a server on Top.gg
My server is not listed. I have already closed the account and logged back in, also tried on other devices and cleared the cache.

Sorry for the English, I use a translator.

[olive tartan]

it looks like that was an ad related error

when the ad don't show it gives me this error
but when the ad shows i can vote without any problems

[zinc oracle]

it appears its been quite some time, its very likely the votebotting protection just unflagged.

[olive tartan]

I guess

[grim island]

eta on fixing analytics?

[agile estuary]

Whats this that some discord bots have I'd like to get it on my bot because I think its like cool

[cerulean ember]

It's server count of that bot

[agile estuary]

ahh any idea why my bot does not have it?

[zinc oracle]

are you posting your server count?

https://docs.top.gg/api/bot/#post-stats

[agile estuary]

Hey uhh @pine cedar just random dmed me this, I know its offtopic but I don't see his name as support or anything and its sketchy

[zinc oracle]

thanks for the report.

[agile estuary]

ohh with this do I have to like code it within the bot to send updates to top.gg apis to let them know how many servers its in consdier top.gg doesnt use the actual bot token and just the bot id?

[zinc oracle]

yep, you should be updating topgg with the server count

[agile estuary]

ahh ok sounds good I will let my devs know :)

[rocky pendant]

Are weekend (Sunday) votes doubled?

[zinc oracle]

yes

[rocky pendant]

ohh thanks

[sturdy swan]

the owner just added me as a team but i can't edit anything? @zinc oracle

it only shows 2 options view and vote

[candid mica]

only owner can edit kthxbye

[pseudo nest]

How is the queue length?

[mortal wing]

@brittle orbit hows the queue length doing, is it feeling okay?

[pseudo nest]

tbh if i had more time i would try and help cut down on queue length

but apps are closed rn so no chance of that

[brittle orbit]

I think atm its around a week and a half - around 2 weeks 👍🏻

[brittle orbit]

Its not that easy 👍🏻

[mortal wing]

what no i was joking

just nvm

i was trying to be funny

[brittle orbit]

oh ok

[pseudo nest]

any little bit would help

i probably don't know how to do it / what the criteria are but i think i could learn

[mortal wing]

Whats your question

https://top.gg/bot/422087909634736160

@vocal bolt

https://top.gg/servers/new

@vocal bolt

Indeed

no

only owners

owner*

[lethal bough]

My bot named CreeperBOT has not been checked for a month, even re-applied, when will you check it

[candid mica]

a month 😱 omg

[lethal bough]

._.

[mortal wing]

Probably been like 10 days

[lethal bough]

You can look

It's not 10 days, it's been almost a month

[mortal wing]

Wait faster

[lethal bough]

oh ok

[candid mica]

if it is actually 1 month then its either you get declined and dont get notif and dont see #mod-logs or its is not submitted into queue

[mortal wing]

This time make sure to read #rules-and-info @lethal bough

Your bot was declined 3 times so just read it