#support

1 messages · Page 618 of 1

plush reef
#

When you move your screen upside this happens 😂

#

Happens on google too

dim dune
#

help

#

what to do with my vote credits?

wild stoneBOT
#

@dim dune

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

naive fern
#

heyy

#

i have a problem with shinobu

#

it wont queue a song

#

like i do the s_ _ . p

#

and it wont queue

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

could i speak to a support member?

#

or is there anythign like that

#

because i cant post it in here

#

?

#

pls

rigid grail
zinc oracle
sturdy swan
#

ty so much

wild stoneBOT
#

@rigid grail

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

Hello
I want to ask :
There is a bot that was submitted on the site and it has not been accepted or responded to the owner of the bot until the present time

sturdy swan
#

wait

#

883150693622513734

zinc oracle
#

bot was declined yesterday

sturdy swan
#

The bot is for my friend, not mine
He didn't come to talk because he didn't have a phone number

zinc oracle
sturdy swan
#

thanks

pseudo nest
#

Can I leave and rejoin this server and not break anything?

#

(e.g. not lose my roles, not have my bot deleted or auctions removed etc)

pseudo nest
#

Ok

pseudo nest
zinc oracle
#

auctions is public now

pseudo nest
#

Here i took a screenshot before i left

pseudo nest
zinc oracle
#

it probably will be deleted soon 👀

pseudo nest
#

oh ok

#

btw is there any way i can clear this ping

zinc oracle
#

marking the server as read probably would, not sure

pseudo nest
#

it didn't

zinc oracle
#

not sure of any other way since its currently hidden

grand ravine
#

shift esc?

pseudo nest
grand ravine
#

Ah

#

Welp, idk of any way then

pseudo nest
#

quickly unhide then hide?

#

I found a way to do it

#

it works on ios, not sure of other platforms

dense dew
#

Siteye bot eklemeye çalışıyorum ancak client ID yerine ıd girince bir şey olmuyor ve altaki metin yerlerine bir şey yazamıyorum ( iOS’um )

pseudo nest
#

nvm it doesnt work if you restart discord

late rose
#

my bot was approved, but on the site it's under analysis '-'

mortal wing
vagrant dagger
#

I don't know if I can ask this here, but I can't use the site when I log in and the page loads completely the screen goes blank and I don't know what to do

sturdy swan
#

can i request that my bot gets removed from top.gg?

stoic socket
sturdy swan
stoic socket
#

then DM a mod for help

sturdy swan
#

hi big bun

#

i need help

stoic socket
#

with that

sturdy swan
#

ur not a mod

#

get outta here

grand ravine
#

That was rude

stoic socket
#

lol

dense mural
#

umm so i'm looking for a bot that automatically removes specified role from the user when a certain role is removed (i hope this is the correct channel to ask for help).

grand ravine
#

Not exactly, but you can use top.gg search bar to see if you find something

#

Never heard of such bot tho, you might need to hire someone to make a custom one for you

agile estuary
#

Do votes reset monthly or something?

stoic socket
#

yes

#

1st of every month

agile estuary
#

ahhh ok I was worried for a second haha

stoic socket
#

and will only reset once someone votes for the first time in that month

fringe shoal
#

Ayo why is my main id banned from the server and site

long ferry
#

What's your other account id

steep solar
#

algm x4 md2 full mob?

gray flax
#

hmm do the buttom work normally?

fringe shoal
long ferry
#

What error are you getting

#

Actually is that the correct id?

fringe shoal
#

When I try to log in...it shows you are banned from our discord server

fringe shoal
#

@long ferry

long ferry
#

Yup seems like you were banned during a raid

#

Feel free to appeal

#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

fringe shoal
#

Oh

#

Thanks :D

#

@long ferry what's top.gg user Id?

long ferry
#

One sec I'll give it to you

fringe shoal
#

Okay

long ferry
#

Is the user id

#

Use the numbers from there

fringe shoal
#

Yes

#

Thanks

snow arrow
#

I'm trying to add my bot to top.gg but I type in my bot ID 925564227157114921 and when I hit search it just spins around and then does nothing. No error or anything?

past fulcrum
#

@zinc oracle What does this mean, but i didn't receive the amount is it fake?????????????

zinc oracle
wild stoneBOT
past fulcrum
zinc oracle
#

Not sure tbh, #auctions-support

past fulcrum
long ferry
#

Not sure what you mean with not available

past fulcrum
#

Once I click Redeem, it's show's me this directly. As this is my first time...

past fulcrum
zinc oracle
#

When you click redeem it goes to auction credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

past fulcrum
scarlet night
#

How do i get my dbl token?

long ferry
scarlet night
#

ok

sturdy swan
#

Why isn't my bot picture changed on the top.gg? @hidden stone

#

Wait more than 4 days for a change

long ferry
#

-rdissue

wild stoneBOT
#

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

vagrant pumice
#

I upload my bot in top.gg but it's show me this error D:

#

How can I fix it?

long ferry
#

you have to wait in queue after submitting

vagrant pumice
#

Ok

#

How much time?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

vagrant pumice
#

Hm

fierce smelt
#

I recently joined a team and I'm not showing me as a member

#

I can view buttons such as edit although it says 403 forbidden when I click them

#

Bug?

#

Known issue? 💀

vagrant pumice
# long ferry -upto

Bro my bot need adminstrator permission for modenater is it got approved or not??

long ferry
#

no bot requires administrator

#

every permission is covered by a separate one

#

if your bot requires administrator for the bot itself, it will be declined, if it requires the user to have it, thats fine

vagrant pumice
#

But my bot didn't work without administer permission

#

Wait I show u ss

long ferry
#

then you'll need to make sure your bot asks for permissions the corresponding feature needs, such as banning members requiring your bot to have BAN_MEMBERS

sturdy swan
#

When will I be able to put a profile picture for my bot on the website?

long ferry
#

-rdissue

wild stoneBOT
#

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

sturdy swan
#

ffs

long ferry
#

That will get declined

#

that is not what your bot requires for the help command

candid mica
#

just ask for seperate permissions dont use admin perms

vagrant pumice
#

I ll remove administer permission if people need to use thay can give any other role with admission permission

long ferry
#

They can give the bot administrator if they want to, but should not be required

vagrant pumice
#

Ok

long ferry
#

your bot should work with permissions the actual features require

vagrant pumice
#

How can I resubmit my bot without administer permission

long ferry
candid mica
#

just change your bot's code

long ferry
#

you can otherwise not get listed within top.gg if you cannot do so

candid mica
#

2 weeks is enough to fix

vagrant pumice
#

Ok I try to change code

vagrant pumice
#

Bec I change code than I resubmit it

candid mica
#

there is a delete button

#

in your bot page

vagrant pumice
#

Ok

long ferry
#

lol

slow plaza
#

check #bids the chip bot is spamming there xD

merry sigil
#

@long ferry bro I applied for tog.gg bot 2 weeks ago but not get any response

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

merry sigil
#

OK

sturdy swan
#

can anyone explain how does this rating system works I have 25 5 star ratings and only 2 1 star but rating is 4.68? Why

long ferry
#

25*5 star ratings
2*1 star ratings

27 in total

25*5+2*1 / 27 = 4.703 = ~4.7 average

#

does make sense

uneven fulcrum
#

Is it normal that I can not claim my vote credits ?

tacit crater
#

Is there no way to add patreon links to the donation url for bots?

long ferry
#

you can hyperlink one into your bot page

#

but there's no built in way

tacit crater
#

I see

#

welp ty

vague karma
#

@long ferry bro, Today i Apply for my bot so how much time it take's?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

vague karma
twin river
#

Hello someone speak spanish?

#

I need help

cloud gulch
#

hi, i can't get past the verification phone number thing on the website. i put my country code, but i'm confused as why when i put my phone number in, it says it's invalid? what do i put? lol...

sturdy swan
#

ID 761522751684870184 @cyan palm

#

and i was like "why is this guy sending me fr?"
so thats why

fading mica
#

How do I remove an old bot from top.gg

fading mica
#

Oh how do I delete an old bot btw?

stoic socket
#

@fading mica the delete button

fading mica
fading mica
#

Will I get a notification somewhere when my bot is accepted?

fading mica
#

ah okay

cobalt sleet
#

-testing @winged bone

wild stoneBOT
#

@winged bone

To read more about our verification process and testing procedures, please read this support article:
How your bot gets reviewed

cobalt sleet
#

There's more info about the perms we grant bots in that article.

winged bone
#

Ok so it doesn't get the permissions it wants to function properly during testing! From what I see there's no manage messages etc

cobalt sleet
#

As we explain in the article, we only grant extra permissions if the bot requests them in the channel. You need to handle errors for missing permissions so the bot requests the correct missing permissions (in your situation it was requesting SEND_MESSAGES when apparently it needed MANAGE_MESSAGES). Since your bot didn't request the correct missing permissions I wasn't able to test it properly.

winged bone
#

And by request you mean reply with a list of permissions it needs that it doesn't currently have?

long ferry
#

It should only request permissions it truly needs

#

but basically yes, though not just on the help command, actually on the command in question

winged bone
#

Gotcha, will go through the bot once again and fine-tune permissions. How do I re-apply for approval?

long ferry
#

resubmit like submitted before

winged bone
#

But the bot is still on my top.gg profile set to waiting?

#

is it possible to submit a duplicate?

long ferry
#

it is not, clear your cache it should then disappear if not declined yet

winged bone
#

Thanks. Worked itself out

sturdy swan
#

hellooo, i put a server up to advertise but i recently changed a lot of things including the name ect and i have no clue how to update it because its still showing as the old things

cobalt sleet
#

Please make sure you have the @small lantern bot in your server

sturdy swan
#

i do

deep olive
#

Hey there :3

#

Is there any way to ban appeal a member?

cobalt sleet
wild stoneBOT
#

@deep olive

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

deep olive
#

Thanks

cobalt sleet
deep olive
#

How can i get the top.gg user id?

cobalt sleet
#

It should appear in the URL of their top.gg profile.

deep olive
#

And if the user banned?

cobalt sleet
#

Just use the Discord ID

deep olive
#

Ok

restive pond
#

How can I become a bot rewiever?

cobalt sleet
wild stoneBOT
#

@restive pond

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

restive pond
#

Thx

sturdy swan
#

i want to be contributor

#

i contributed a server boost so 3HC_sunglasses

#

you currently cant

cobalt sleet
#

We'll be opening contributor applications soon

sturdy swan
#

ok

#

what do contributors do

cobalt sleet
#

We'll explain the different contributor teams when we announce the applications.

sturdy swan
#

do i have to be 18+ to be a contributor

cobalt sleet
#

No

sturdy swan
#

so no reviewing anything on top.gg

cobalt sleet
#

Contributor isn't a staff position and doesn't involve any moderation of any kind.

lost scarab
#

Is there a prefix for top.gg bot?

cobalt sleet
#

It only has one command and that's -ping

toxic temple
#

@cobalt sleet My bot was declined because of a command that shows what song it is playing, the music is sourced from YouTube api so it also shows the thumbnail of video. My bot was declined because apparently it showed nsfw content.

cobalt sleet
#

You need to contact your bot reviewer for more information: @zinc oracle

fading mica
#

Can I check how far in the que I am?

undone fog
#

What means CPM?

cobalt sleet
#

-cpm

wild stoneBOT
cobalt sleet
sudden dune
#

i know this question is annoying because probaly everyone asks this but how long does it take for a bot to get reviewed?

feral frost
#

for some reason i am unable to submit a new bot application

#

i filled out teh application and wheni hit submit nothign happens

potent horizon
#

-help

potent horizon
stoic socket
#

As you've submitted your bot, its currently in the bot reviewal queue

#

They review bots in order, so wait for yours to be reviewed

cobalt sleet
#

-testing

wild stoneBOT
feral frost
#

for some reason i am unable to submit a new bot application
i filled out teh application and wheni hit submit nothign happens

potent horizon
stoic socket
fading mica
stoic socket
feral frost
#

o ok

stoic socket
#

both long tags

#

the limit is 25 characters and it doesn't flag that up as an error at the moment

feral frost
#

ok it worked thanks

fading mica
#

When will bots be approved that have been submitted a few days ago?

stoic socket
feral frost
#

ok

#

thanks

obsidian locust
#

It was working 20m ago

ornate remnant
#

Guys why is my bot getting random reviews

stoic socket
#

Ignore them, they're not actually for your bot

#

Its a known glitch

ornate remnant
#

I got super scared

twilit hemlock
#

i a have a question aboutbid, how to work ? it's real money ?

long ferry
#

No it's not real money

#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

sturdy swan
#

My bot has no profile picture on the website and I am confused on how to change it

long ferry
#

-rdissue

wild stoneBOT
#

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

sturdy swan
#

Thanks

twilit hemlock
tacit turret
#

I have a question. Why mods needs to be over 18?

stoic socket
#

Because of the possiblilities of NSFW content being seen

#

it poses a legal threat

merry sandal
sturdy swan
#

guys
i need help
i own a server
and its not showing when i go to add discord server
what do i do

sturdy swan
#

ty

dim dune
#

maybe 2

scarlet finch
#

YA SAKA

dim dune
#

or 1

#

dsl is slow and overpowered

sturdy swan
#

How do I know if my bot is accepted or not?
How long does it take to accept or reject it?
id bot : 924868821548945428

grand ravine
#

When did u submit?

#

Also, you'll be pinged by @hidden root

tulip solar
#

Hi, I am trying to leave a team but it will not let me. How do I fix this or can someone thats a top.gg dev leave on there end?

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

violet tapir
sturdy swan
#

ok thanks

#

My friend says he has been banned from top.gg. He tried to join this server but it says, you have been banned from top.gg discord server

#

This window appears:

#

He also can't see any other servers

#

Can anyone unban him? He is in very serious problem

#

I can't help him correctly

#

His discord username is EnderCraft#0001

vagrant wigeon
#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

vagrant wigeon
#

@sturdy swan ^^

sturdy swan
grand ravine
#

It's his own ID

#

Enable developer options in settings then right click on your name and press "Copy ID"

stoic socket
#

its 781962343906934825 btw

#

@dense mural

worldly cloak
#

I seriously have this ping from a long time, but I'm not able to access this channel.

grand ravine
#

Common issue, use shift esc

#

Or ctrl esc, I don't remember

worldly cloak
grand ravine
#

Then you're out of luck, that ping is from a luca raid that happened long ago

worldly cloak
#

hmm

#

then its a discord bug right?

grand ravine
#

Pretty much yeah, happens when you ping someone then hide the channel

#

Since u can't see the channel u also can't mark it as read

#

Doesn't work

#

Not in this case

#

0

dreamy abyss
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

grand ravine
#

First 100 votes = $15
Every 1000 = $1

Iirc

crimson hemlock
#

Is there still no date on when the refresh button is being fixed

rocky ice
#

Hi, I am unable to refresh my bot's data

#

so it just shows this blank thing

dreamy abyss
#

-rdissue @rocky ice

wild stoneBOT
#

@rocky ice

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

rocky ice
#

Thank you 👍

modern torrent
#

Can I know when my bot would be reviewed, Bot submitted over a week ago and yes I have read the article which states it takes time to get bot reviewed, But just wanna know some eta. Thank You cheese

stoic socket
#

The current wait time is 2 weeks or more

#

One of the pinned messages states it

modern torrent
#

Alright thanks for the reply!

pliant cairn
#

Not sure if this is the right channel, but I'm curious, around what is the ratio between declined bots and approved bots?

grand ravine
#

Actual reasons or also count dumb declines?

stoic socket
#

its not public, but i remember on the datadog it was something like 60% declined, mostly for offline

grand ravine
#

If we remove dumb reasons we get abt 2 declines to 3 approvals

#

Dumb reasons include but not limited to:

  • offline bot
  • not working commands
  • admin perm
  • flood in long desc
  • copycats
  • no point of entry
  • racist commands
  • minor pics
#

Basically, read the rules and you're fine

sturdy swan
#

Hi sir i change my bot avatar and name
Why he dnot changed on topgg ?

grand ravine
#

Refresh button is not working currently

sturdy swan
#

Some one tell me that the bots on replit or glitch
The will be decline
İs that true ?

stoic socket
#

No

#

It won't be declined for being hosted on replit or glitch

#

but if it goes offline randomly, thats your issue

grand ravine
#

Actually, glitch might get it declined

#

Since it's explicitly breaking of their ToS

stoic socket
#

ah ok

grand ravine
#

Not sure tho, will need a mod to confirm that

stoic socket
#

cc @vagrant wigeon

unreal condor
#

Thanks for approved my bot

vagrant wigeon
#

uptime robots and things that ping the site to keep the bot online are against glitch's ToS so this wouldnt be allowed @sturdy swan
otherwise its fine elsewhere

past otter
#

how can resolve it?

stoic socket
#

What are you looking for?

past otter
#

i can`t resolve this

#

she gives me error 404

#

idk why

restive glacier
#

Good evening, my bot has been approved but on the website it says it is not yet?

vagrant wigeon
#

@restive glacier probably a cache issue, give it an hour or so and it should show as approved

vagrant wigeon
#

@past otter are you the owner of the server?

#

np!

past otter
#

nope

vagrant wigeon
#

get the owner to add you and the server to a team and it should fix the issue

#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
vagrant wigeon
#

@past otter

past otter
#

?

vagrant wigeon
#

check my above messages, that should solve your issue

sturdy swan
#

Hi how can acess my topgg bot token ?

sturdy swan
#

@stoic socket what is authorization code on webhooks

stoic socket
#

you pick what that is

prisma kelp
#

when did i submit my bot

vagrant wigeon
#

19th december

prisma kelp
#

ohk

#

thanks

soft bronze
#

bot votes don't get loud despite my vote and my friend's vote

fading mica
#

Wait does my bot get declined if it ask for admin perms, I currently have this enabled because I'm still developing the bot

crimson hemlock
#

No

#

However it can't require it

#

Meaning it still needs to be able to function without those permissions

sturdy swan
#

Hello, I received a message from the dearest Luca who tells me that my bot has been accepted happy with me I'm going to see on the page where it tells me that it has still not been accepted can you help me to understand please? thank you for the kind person who will tell me the why of the beginning

formal nimbus
#

Who reviewed my bot

#

Sunil som

restive glacier
#

Why doesn't my bot have a profile picture on Topgg?

brisk bronze
#

How long does a bot take to show up on the site for all users after it's been approved?

formal nimbus
#

Im just curious what did you mean by this
@cerulean ember or whoever it was

#

That viewed my bot

stoic socket
formal nimbus
#

Yes

stoic socket
#

You have code grant enabled

formal nimbus
#

Oh okey

stoic socket
#

under Bot

#

on the DiscordDeveloper panel

formal nimbus
#

Thx

dreamy abyss
#

-rdissue @restive glacier

wild stoneBOT
#

@restive glacier

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

formal nimbus
#

All fixed! Can anyone review my bot again

sturdy swan
#

Hey, i got this message:

#

But on website still:

#

Should i wait or its a bug?

formal nimbus
sturdy swan
#

I did

formal nimbus
#

Okey um might be a bug but Incase exit all way out and try again.

candid mica
#

just wain about 30 min

formal nimbus
#

Or wait to

sturdy swan
#

Okay, i will wait 🙂

formal nimbus
#

Brb

formal nimbus
candid mica
#

you cant ask personal bot reviewer to review your bot

stoic socket
#

submit it again

candid mica
#

there is a queue be patient

stoic socket
#

Submit and wait again

formal nimbus
dreamy abyss
whole brook
#

I just added my server to Top.gg and I have a toooon of reviews already that aren't even related to my Discord server...

cedar wind
#

It's a known bug.

whole brook
#

Anything to be done about it?

cedar wind
#

Don't believe so. @long ferry may know.

stoic socket
#

No fix right now, no eta either

whole brook
#

I just reported them all because I didn't know what else to do lol.

stoic socket
#

Wrong server

#

This is the Top.gg server (The website's support server), not the Bot's support server

jaunty minnow
#

Oops lol

tacit crater
#

is there any way to hide the bot page or make it temporarily unvailable?

real laurel
#

at the moment no

tacit crater
#

ow

long ferry
past quest
#

My bot image is not updated

fervent garden
#

Is refresh data fixed yet?

stoic socket
#

Nope

real laurel
#

no

#

and still no eta

fervent garden
#

farm_vdead Ty

sturdy swan
#

Why doesn't my bot have a profile?

opal quail
#

approved is real or fake?

long ferry
#

Likely real if that's a bot and on top.gg

#

You can also visit your bot page and see if it is approved

opal quail
#

Okay

desert vessel
#

Are there any commands I run on my server to vote?

slim lynx
#

What is the auction thang?

desert vessel
#

How do I notify when the person votes on my server?

long ferry
#

By using webhooks to get vote data

desert vessel
#

Ok

candid wren
#

.

desert vessel
grand ravine
#

Yes, that's why I asked

desert vessel
grand ravine
#

Idk if he's still working, but you could try vote tracker bot

#

It had a top.gg vote tracking feature

prisma kelp
#

my bot just got declined and i am trying to reapply, but it's saying bot is already submitted on top.gg

grand ravine
#

It's the same docs for both

#

If he's not a dev neither docs will help

prisma kelp
#

how many cmds required for bot to get approve?

long ferry
#

There's no requirement for commands, your bot should have a purpose and be functional

prisma kelp
#

ok

icy nymph
#

Helo

#

Where i smy giveaway prize

snow arrow
long ferry
wild stoneBOT
#

@snow arrow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

plain lantern
#

its been more than 2 weeks since I submitted my bot, can someone check its status?

long ferry
#

See above

plain lantern
#

is the reviewal queue public?

long ferry
#

No it's not

plain lantern
#

:|

icy nymph
long ferry
#

Hey, welcome to our week of giveaways!
Just a quick reminder that our team will be going on a christmas break after this week, meaning that we'll only be able to distribute the prizes in January! Please be patient!

icy nymph
#

Its January lol

long ferry
#

3 days into January

#

Be patient

worldly berry
#

can someone teach me how to use credits

#

-credits

icy nymph
#

Bro my phn will go the day after tmrw bc my schools r opening

long ferry
wild stoneBOT
#

@worldly berry

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

worldly berry
#

ty

last ocean
#

Scam 1992 profile picture

#

anyway ,

#

Can I see how far the bot is in queue for verification ?????

long ferry
#

You cannot, no

last ocean
#

@young tusk bhai please reply den :)

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

last ocean
topaz gull
#

hey, how can i get to know why my bot was kicked from the server?

long ferry
topaz gull
#

oh!

topaz gull
#

my bot's pfp is not showing on the page

#

and even the name is the old name and its not updated to the new bot name

candid mica
#

known issue

#

refresh data broken

#

no eta on the fix

topaz gull
#

😨 thx for the quick reply

candid mica
#

np christmasthink

wet mauve
#

I wanna know when i added my bot for verification. Bot id - ```js
926166985459507260

long ferry
#

4-5 days ago

wet mauve
#

hm thanks

summer radish
long ferry
#

No

summer radish
#

O

latent lava
#

i need help

latent lava
#

???

#

@rose notch

#

i nneeed help

#

pls

#

how do i ask for help?

#

anybody?

#

-help

#

:(

long ferry
#

How about you just state what you need help with

rose notch
long ferry
#

Is way easier and more efficient than going "I need help"

latent lava
#

how do i find a support mod?

rose notch
latent lava
#

oh ok

#

@long ferry

#

can you help me?

long ferry
#

Just state what you need

#

Then wait for someone who can help

latent lava
#

i wanted to add a role reward but it keeps saying "your form contained validation errors"

long ferry
#

Make sure the other fields meet the requirements

latent lava
#

they do

long ferry
#

Make sure the tags you're using don't exceed 25 characters

latent lava
#

but it accepted it before/

#

above 25 character

long ferry
#

Remove the tags above 25 characters

latent lava
#

so do all the tags add up to below 25 characters or just one of the individual tag cant be over 25 characters

long ferry
#

No, a tag cannot be over 25 characters

latent lava
latent lava
long ferry
#

What error do you get now

latent lava
#

Your form contained some validation errors

#

same

long ferry
#

Screenshot your tags

latent lava
#

i refreshed

#

and it gave a different error which was have less that 7 tags

#

@sturdy swan hi

sturdy swan
#

I cancelled my friend request almost instantly.

long ferry
#

We're first of all not discord, second, I can 99,99% tell you that's a copypasta

#

Seen that text a lot of times

sturdy swan
#

Where's the place to report smth like this?

long ferry
#

-notdiscord

wild stoneBOT
long ferry
#

But again, I can tell you discord won't bother as that's a copypasta trying to hurt that users reputation

#

Stop believing everything you see on the internet

sturdy swan
#

Fair. Thanks.

next orchid
#

@cerulean ember

#

You saying my bot has no help cmd

#

ok

#

Whats this?

cerulean ember
#

Please mention in prefix that U is capital

next orchid
#

last time i add a cmd that if you ping the bot it tells the prefix

#

But top,gg declined saying it contains spam

#

and now you pining the bot for prefix

#

Its clearly written U capital

cedar wind
next orchid
#

?

#

@cerulean emberAns dude

vagrant wigeon
#

Please be patient, they will follow up as soon as they can

next orchid
#

ok

rugged dew
#

@steady finch euuhhh no 😂😂

vagrant wigeon
#

dm the reviewer nyaaNod

rugged dew
#

Ah ok

cerulean ember
next orchid
#

Why should i wait

#

Its problem from your side

#

Pls cant wait more weeks

#

@cerulean ember

long ferry
#

We determined the decline was correct, you gave examples on your bot pages using the lowercase up! Prefix, indicating that that was the prefix within the bot page

#

Make sure to properly note down your prefix within your bot page to avoid confusion

next orchid
#

Everywhere the prefix is Up! only

#

@long ferry

long ferry
#

Was it not declined?

next orchid
#

i clear cache

long ferry
#

Just resubmit and wait again

next orchid
#

Still

#

@long ferry

long ferry
#

Go to the add section and paste in your bot id

#

Otherwise wait 30 minutes or so

next orchid
#

ok

sudden dune
#

i clicked the top.gg's bot guidelines link and it gave me a 404

vast plaza
#

how can i apply

candid mica
#

try that

sudden dune
#

top.gg gives these permissions to bots when reviewing them

View Channels
Change Nickname
Send Messages
Public + Private Threads
Embed Links
Attach Files
Add Reactions
Use External Emojis + Stickers
Read Message History
Use Application Commands
Connect, Speak, Video and Use Voice Activity in Voice Channels

but what if my bot needs the kick permission to kick members?

rigid bay
#

Umm my bot just got declined i went to re-apply and it says uts already submitted

candid mica
sudden dune
#

wdym a warning

cerulean ember
rigid bay
#

Alr

candid mica
cerulean ember
sudden dune
cerulean ember
#

Yeah bot should show an error message that what perm it needs to execute that command. Like for kick bot require Kick_members. So if bot don't have kick_members perm it should give an error I Don't Have Enough Permission To Use This command| Require : kick_members

long ferry
#

As long as it isn't administrator of course, no bot requires it

#

It should also be actually required for the feature trying to be used

soft chasm
#

Do you allow bots who send a message when joining a server?
So the bot joins and sends a message to a text channel with a small introduction and how to use the bot

icy nymph
#

U r fake

sturdy swan
#

What should I do if users are voting but their vouches are not being counted?

bronze silo
#

Is it possible to bold any line in the long description while submitting new bot

sturdy swan
#

hey, im seeing other server reviews on my server page-

#

like is that normal??

#

or am i being review-bombed

#

How do you set the library on your bot page?

waxen dune
#

@long ferryi need some help i am not able to submit my new bot

inland ibex
#

Why are my members coming to me about their voter role not being applied?

I've checked its setup on the website and using the correct role, I've also not changed the bots permissions and is in the correct hierarchy order.

sturdy swan
#

if i take part in auction and someone else puts more money than me then will be able to put more money ?

sturdy swan
sturdy swan
#

alr

inland ibex
stoic socket
#

It’s l like eBay, except 2nd and 3rd highest bidder also get a prize too

#

By prize, I mean the advertising slot

crude imp
#

Hello

#

I have a server. My members can vote but no one can leave a review. How to fix?

sturdy swan
#

-auction

inland ibex
sturdy swan
#

can anyone show the auction instructions

inland ibex
long ferry
#

Id?

inland ibex
long ferry
#

Server

inland ibex
#

740031095323492354

long ferry
#

Works for me

#

Remember leaving a server causes the role to be lodt

#

Lost

#

It does not automatically re-add it

narrow mango
#

Owo bot is hanging

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
#

We're not owobot

bronze silo
#

Why my name isn't updating

long ferry
#

Logout and back in

#

Then wait a few hours

bronze silo
#

already did

bronze silo
inland ibex
long ferry
#

I just tested it

#

Works fine

sturdy swan
#

random reviews are shwoing on my server

long ferry
#

Known issue

sturdy swan
#

how do i get it to stop

#

bc its annoying

blissful harbor
#

forgot to report this yesterday

919804981157187644

long ferry
blissful harbor
long ferry
#

Can't take reports rn

blissful harbor
#

where

#

do i apply

#

hhh

sturdy swan
#

Oh Noo, I Accidentally Pressed Report

mortal wing
#

Its fine

sturdy swan
#

MY BOT IS STILL IN QUEUE?

#

how will i get to know

#

i wanna check

#

Did anything got wrong and my bot is not in queue

#

as No dm

#

Nothing

#

more than 2 weeks passed

cerulean ember
#

Que is long so please be patience

sturdy swan
#

At what time will the bidding end

inner needle
#

Hey, I’m trying to add a reward for voting however when i login on the top.gg site i’m not able to edit the server (I have Administrator permissions)

#

Anything i’m missing? Thanks!

cobalt sleet
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
inner needle
cobalt sleet
#

When did you get listed?

inner needle
#

Couple hrs ago

cobalt sleet
#

Ok. Try clearing your browser cache. If that doesn't work, try again in an hour or so. It might be due to server-side cache.

#

-cacheclear

wild stoneBOT
inner needle
#

Alrighty, thanks appreciate it

digital bramble
#

How to delete comments?

stoic socket
#

You can report them

digital bramble
#

Yeah but my comments i think are fake 🥸! So the bug

#

And I need to remove them

sturdy swan
#

When will the bidding end today

stoic socket
sturdy swan
#

K thanks

jade geode
#

Hey, why is our bot picture not loading any more?

hot sundial
#

Hello, a clone of my bot is on top.gg. Fake ID: 906517819087265852 My Bot: 802922765782089738 If you want proof that my one is the original, I can easily provide some.

long ferry
#

Feel free to use the report button within the bot page to report it for being a clone. Please make sure to include proof within it aswell

lavish pebble
#

how do these servers with very less (1k-2k) members have such high no. of votes in just under 3 days?

#

and they only show up the tags pages not on the actual 'top servers' list even if they have more votes than the ones here

long ferry
#

We're currently aware of that happening and will definitely change that once we can, thanks for your report

stoic prism
stoic socket
#

The refresh data button is broken

stoic prism
#

ah ok thanks

sturdy swan
#

Hello, yesterday my bot was rejected with the prefix incorrect statement on the site, I changed the prefix on the site, do I have to wait again?

stoic socket
#

yes

sturdy swan
#

Isn't it ridiculous that the bot is rejected just because the prefix on the site is wrong?

stoic socket
#

ok

stoic socket
#

Do you own the server?

#

Is the bot in the server

sturdy swan
#

The refresh data button isn't working

stoic socket
sturdy swan
#

It doesn't do anything it just loads for long

sturdy swan
stoic socket
#

No eta for fix

#

Sadly

sturdy swan
#

Alright

#

It's the bots icon that's my problem

stoic socket
#

Clear cache

#

@zinc oracle moment

wild stoneBOT
stoic prism
#

I can't edit my own bot ;-;

merry dock
#

Idk if this is the correct spot, but my bot page has no profile picture but on discord jt does, does anyone know why?

zinc oracle
inner needle
zinc oracle
#

server id?

stoic socket
wild stoneBOT
#

An ID is a unique number which is used to identify a user, bot, channel, or message. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

How to get a user's ID on Discord

stoic socket
#

paste it here then

#

for woo to look at

sturdy swan
#

i installed topggpy but i see it installed discord.py in which i dont use discord.py i use pycord so will it still work or what do i do

stoic socket
zinc oracle
sturdy swan
#

ohhh alrighty'

stoic socket
#

nothing

zinc oracle
#

sure, but listing on top.gg means your server id is public.

#

you are trying to edit the server page correct?

#

preferably a rules channel, or the first channel you want them to see

#

did you post the whole url?
you just need the end bit

#

as an example
https://discord.gg/sH8kywqV
just needs
sH8kywqV

stoic socket
#

what is it saying now

zinc oracle
#

can you dm me what you are posting there, preferably a screenshot

junior hatch
#

789784581133172736

stoic socket
#

never banned

#

919804981157187644

zinc oracle
#

thanks

tranquil crown
#

it keep sending me this

zinc oracle
#

@tranquil crown on what page?

tranquil crown
#

every page

sturdy swan
#

if i win the auction today when will my bot be advertised

tranquil crown
zinc oracle
wild stoneBOT
tranquil crown
#

i did

#

in i turn my wifi off

zinc oracle
#

maybe try from another browser 🤔

tranquil crown
#

the funny part is it works on my phone

tranquil crown
#

not it again

sturdy swan
#

servers dont have a queue

wheat lily
#

fix it

#

thx

dreamy abyss
#

-rdissue @wheat lily

wild stoneBOT
#

@wheat lily

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

dreamy abyss
#

If you are referring to High Traders, yes

lament moth
#

H

little juniper
#

how I know my bot approved i in top.gg

dreamy abyss
#

-notified @little juniper

wild stoneBOT
#

@little juniper

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

little juniper
queen kernel
#

Can someone tell me is the rdo compendium bot linked to the sx4 bot because the compendium bot doesn’t seem to be working in the discords in in?

stoic socket
#

Wrong server

#

this isn't the server for that bot

queen kernel
#

This is the server it put me in 🤣🤣

zinc oracle
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

queen kernel
#

Thank you!

stoic prism
#

I cant edit the page of my bot

fluid birch
#

try clearing cache and retry editing the bot

wild stoneBOT
stoic prism
#

still cant

minor pier
#

nvm i found the mod log lmao

zinc oracle
#

yes, but it needs to have at minimum 5 custom commands

minor pier
#

oh

zinc oracle
#

5 working*

minor pier
#

thanks

zinc oracle
#

yep

minor pier
stoic socket
sturdy swan
#

yo

sweet swan
#

It seems like my bot got removed from top.gg. This is the error code I get. I have also not got any dm from luca bot

fluid birch
#

send id if possible

sweet swan
#

dm?

fluid birch
#

you can send here

sweet swan
#

803055576782209055

fluid birch
sweet swan
#

thanks

sturdy swan
#

I am trying to add server ids in my bots form but it says you have invalid stuff in your form I don't get it

#

Bruh now its saved but its not showing up

blissful harbor
#

Where do i report haxors

stoic socket
blissful harbor
#

I did earlier

#

No support

odd quest
#

Where can I report a comment

#

I’ve tried on the page itself however it seems to take awhile 😅 (3+ weeks)

odd quest
#

I’m wondering if there is any way to get it sorted

#

Maybe it’s not been seen

blissful harbor
#

Only by waiting

#

It will be seen dw

odd quest
#

One has been waiting for 60+ day I believe

blissful harbor
#

But your comment isnt the only one so yeah

odd quest
#

I never said it was 😅

#

I’m asking if there is a way to report it here

blissful harbor
#

And so i've been pointing out that all u gotta do is wait

odd quest
#

With the most polite intent I’ll prefer a moderators response to my inquiry 😅

blissful harbor
#

😅 😅

blissful harbor
candid mica
stoic socket
#

Some reviews have been reported for a year +

#

No response

#

Just be patient and hope

blissful harbor
#

And pray

candid mica
#

and cry

hasty herald
#

Why do I get this error whenever I try to add a profile banner? I tried i.imgur.com links, then I tried discord, then just imgur.com, and nothing works!

zinc oracle
#

Profile images don't work currently

hasty herald
#

oh okay

#

that makes me feel better

#

though I vaguely remember I have tried this in the past and the same thing happened, but maybe that's just me

hasty herald
#

unfortunate since the rest of the website is really nice

wild stoneBOT
#

Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

grim island
#

any eta on fixing the analytics page

candid mica
#

@real laurel

wanton drum
snow arrow
#

I notice that some people get knocked off of the approval process because their bot is offline. How long do you take to check that? I'm just concerned that I'll happen to be updating my bot whenever you update it and then you happen to see it offline because it is restarting?

rotund burrow
#

how to get bots user ID

snow arrow
rotund burrow
fluid birch
oak ginkgo
#

is the nice nice Refresh button FIXED?

long ferry
#

Not yet

oak ginkgo
#

aaww ok but pls fix it soon its beign more then a month

sturdy swan
#

when will my bot advertised if i won auction yesterday

late tusk
#

Was the ability to report reviews on servers removed? If not then is there any reason as to why I can't see it? I presume it's an issue regarding the latest message in #site-status, I am not the owner of the server but I am the owner of the team that owns the server and the server was added to top.gg a while ago, additionally I am unable to see this server in auctions

winged kite
#

How many more months? Sorry but I think reporting reviews does little to nothing, this is just an example and I had reported another review 6 months back and it is also still there.

fresh stag
#

Hello, I changed the avatar and name of my bot, how can it be updated? Since it remains blank only

candid mica
#

no eta on the fix

sturdy swan
#

hey so i got a dm from Luca Bot stating My bots been approved but when i check the page it still says it hasnt been approved yet

candid mica
#

its cache i think

#

wait 10-30 mins

sturdy swan
#

ahh ok thanks

fresh stag
copper jay
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

candid mica
copper jay
#

One message removed from a suspended account.

candid mica
#

what?

copper jay
#

One message removed from a suspended account.

candid mica
#

why?

copper jay
#

One message removed from a suspended account.

long ferry
#

is the bot id correct?

#

try a different browser aswell

copper jay
#

One message removed from a suspended account.

copper jay
#

One message removed from a suspended account.

haughty temple
#

can u tell me why it is saying error 403 i did all the steps and uploaded my bot to top.gg and left optional parts but when i click the invite button it doesnt work

long ferry
#

you need to paste in the bot id and press "find bot"

long ferry
copper jay
long ferry
#

whats the bot id

copper jay
#

One message removed from a suspended account.

haughty temple
#

no offense

long ferry
#

I meant legend

#

not you

copper jay
#

One message removed from a suspended account.

copper jay
haughty temple
long ferry
haughty temple
long ferry
#

the id is public anyways

copper jay
long ferry
#

What happens when you press find bot

#

does it show that after pressing?

copper jay
#

One message removed from a suspended account.

copper jay
long ferry
#

try it again later then

copper jay
#

One message removed from a suspended account.

long ferry
#

I cannot, no

copper jay
#

One message removed from a suspended account.

twilit sleet
#

how do I add my discord server to top.gg? I clicked on Add > Discord Server & it only shows Refresh Servers icon & I can't add anything

long ferry
#

clear your cache and try logging out and back in

twilit sleet
#

how do i clear cache on the site?

long ferry
#

-cacheclear

wild stoneBOT
twilit sleet
#

anything else I can try?

#

I tried opening in a different browser & it's the same..adding bots works & servers not

copper jay
icy nymph
#

I got nitro

sturdy swan
#

It's not really required, but the bot looks good with /help cmd where everything is detailed

#

Btw how do you get bot developer role

#

The review problems are fixed?

radiant knot
#

I still didn't got my credit for December 😭
Last pickup was on December 1th ((

candid mica
long ferry
sturdy swan
#

oh

#

Np :))

radiant knot
radiant knot
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

haughty temple
#

i am a very impatient individual

copper jay
#

One message removed from a suspended account.

flint nexus
#

how du u add a server to the site?

#

when i click on add server its empty

hot sundial
#

Is it allowed to change the whole bot to a complete different one? Multipurpose (Moderation, Fun, Giveaways, Games etc.) to a only GlobalChat Bot? Shouldn't the bot lose the old reviews? (I don't like to ruin others work, but im talking about a bot which was a copycat due to yesterday of my Bot, but now switched to a whole new codebase but profited much of my work)

#

Any Mod here to confirm this answer? Or is my old proof video that the bot was a copycat valid after the change?

long ferry
#

Reviews also retain after deleting and resubmitting

#

if you wish to submit an entirely new bot, consider creating a new application for that

hot sundial
long ferry
#

If it was deemed a clone during reviewing/after approval, it will either be declined during reviewing or deleted after approval

hot sundial
covert veldt
#

hi can i check if theres a way to pre launch a bot from top.gg site?

long ferry
#

please note that if that bot has at least one added feature or is considerably modified, we consider it a separate bot. You'll have to reason with the bot dev in that case

long ferry
#

Then that bot will be deleted once it is confirmed to be a clone

#

if there's no information from what clone it is on the report, the report will likely be discarded so make sure to mention that aswell

hot sundial
long ferry
#

there's no eta

hot sundial
#

okay, thanks

sturdy swan
#

Heya, just noticed that after all this time, my bot still doesn't have its icon updated on the site ( it just shows the red circle with the initials ) is there anything I might have screwed up on?

#

okay thanks. I'll check back every now on then.