#support

1 messages · Page 615 of 1

sturdy swan
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use the channel for the right topic, that's all I'm saying.

We can't help you if you're being accused of stuff.

hoary meteor
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Ok buddy

zinc oracle
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we cant really help with that, probably something to report to discord if you feel it breaks discord tos

sturdy swan
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^

tribal kernel
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how long does it take for

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the votes to be updated

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?

sturdy swan
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hi

candid mica
pure ledge
#

One question, when deleting a bot from my property, can it take some time to delete it or is it instantaneous?

long ferry
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should be deleted instantly

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clear your cache if it still shows up

tribal kernel
plush sonnet
#

Is top.gg is really broken or this is just for me?
Logos are not showing properly neither do widgets!

long ferry
#

widgets not working is known

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logos not showing properly is due to not being refreshed, refreshing data is not functional right now

plush sonnet
#

👀 ok thanks! How much it will take to fix these?

long ferry
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theres no eta

plush sonnet
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😅 OK

vernal cairn
#

i need a help

bold cargo
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my friend tried adding me to his team with my userid but it isn't working

patent jacinth
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I just added my server to top.gg yesterday and I'm getting some random reviews by people who never even joined

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Why's that?

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And also how much time does it ideally take to review a bot? Just asking!

sturdy swan
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2 weeks or longer

patent jacinth
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oh

sturdy swan
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its because top.gg is litteraly getting every review of every server

patent jacinth
#

oh

sturdy swan
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so no need to worry

patent jacinth
#

ok

jovial locust
#

Hi - sorry if this is answered somewhere else but I keep getting the 403 error when I go to actually integrate vote tracker with top.gg using the webhook. I have the server manager role but not owner is that the issue? Do we have to re-add the server to top.gg?

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I'm the one who originally added it and I have the edit button but when I click on it I get the 403 error on the website

sturdy swan
#

Macro

wooden hawk
#

+help

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  • help
sturdy swan
plain wadi
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Hello, refresh data doesn't work.

mortal wing
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known issue

agile estuary
#

Whats the diffirence between Luca And Watcher because I was dmed by Luca saying my bot has been approved is there anything else I need to do or just wait a lil bit then my bot page will be public?

vale minnow
#

can you help me to create an ad

jovial furnace
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My bot got verified recently, but I get 0 results when I search for it. Will it take some time to show up on the website?

mortal wing
#

giv eit some time

jovial furnace
#

Ok

sturdy swan
#

when refresh button gona fixed ?

dire socket
#

These types of help menu is not allowed?

sturdy swan
dire socket
#

kk

stoic socket
sturdy swan
stoic socket
little vector
#

ayo, i wonder how do i remove the second creator of the bot? i was looking for the id of creator and did't find it

sturdy swan
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@gloomy shell Hello my bot is modified !

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Why declined ?

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Read the decline reason

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@sturdy swan you didn't change anything about the bot

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Is modified

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what stuff did you change

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ALL

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commands dashboard

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did you modify the actual commands?

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yes

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@gloomy shell are you sure you checked everything

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I don't think he just had to see the help

brave sun
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my friend was trying to add me in his team but whenever i try to visit the profile page it redirects me to outh and then again to home page

stoic socket
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Create a team then transfer the bot to it

earnest falcon
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I cant see my Server Analytics

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i have 98 votes

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none of them are showing up

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in the Analytic

little vector
stoic socket
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Yes

earnest falcon
little vector
stoic socket
earnest falcon
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Nope

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nothing is showing up

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Even if i have 98 votes

sturdy swan
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How much Time it can take?

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TO Verify Bot

stoic socket
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2 weeks or more

sturdy swan
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ohk

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Is there any way wr can Like Say to instant check I really uploaded 10+ Bots and All Were Declined Due to offline this is my final Bot so

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Is there

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any way

stoic socket
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no

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you have to wait in queue like everyone else

sturdy swan
stoic socket
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but seriously

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please don't try spam queue with a load of offline bots

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@fluid birch might wanna check this out

mortal wing
stoic socket
fluid birch
orchid saffron
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When I login it returns this error

sturdy swan
#

Get Some Help In Bot Life?

stoic socket
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what do you mean

sturdy swan
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Hi

stoic socket
sturdy swan
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I need to know how can I increase my bid limit in top.gg

stoic socket
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I think you need to win and pay or a few smaller bids

soft bronze
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It's been a while and my bot didn't accept what's the problem?

stoic socket
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2 week or more wait

sturdy swan
stoic socket
#

I'm helping someone else atm

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its a 2 week or more wait for bots to be accepted

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There is no ETA for bid limit increase, you get it increased after several successful payments

soft bronze
stoic socket
#

How long has it been?

soft bronze
stoic socket
fluid birch
mossy wind
#

Discord blocked my cc i can't able to use to purchase nitro

stoic socket
wild stoneBOT
mossy wind
#

Discord support server?

stoic socket
#

Contact Discord for Discord issues there ^

mossy wind
soft bronze
stoic socket
#

They're telling you how longs its been

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You've been waiting for 1 week and 2 days, please wait as review times are 2 weeks or more at the moment

soft bronze
#

I remember it was accepted within 4 days and there were days before my bot the same day

stoic socket
#

Well that was when there weren't many bots in the queue

soft bronze
#

ok thx

stoic socket
#

Review times are never consistant and likely never will be, so check the pins in this channel for the current review times

shrewd trail
#

may I ask if the command k.instagram is the command to look up information of instagram users, why is it an NSFW command???

zinc oracle
shrewd trail
earnest falcon
#

Hey how can i claim the credits?

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and for what can i use them?

stoic socket
earnest falcon
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i didnt even claim it

stoic socket
earnest falcon
stoic socket
#

Depends how much you bid

earnest falcon
#

and what is country code for Italy?

stoic socket
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the +number bit of your phone number

earnest falcon
#

so like

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in italy it is

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+39

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so

stoic socket
#

so that

earnest falcon
#

+39 and my phone number

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and to claim them?

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so

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the vote credits?

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there is no button where i can claim it

zinc oracle
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the credits will be available for you to claim at the start of the next month.

earnest falcon
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okay

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in 4 days

stoic socket
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6 probably

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1st january

earnest falcon
#

how much does it cost to advertise for server list slot 2?

stoic socket
#

Depends what the bid is

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Whoever bids the highest gets it

earnest falcon
#

Okay

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so this is like a challenge

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so

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Thanks

stoic socket
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imagine like ebay

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its a really similar concept

small shadow
#

How long do bots last?

stoic socket
#

What do you mean

small shadow
stoic socket
#

well

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wait times are 2 weeks or more atm

small shadow
vale minnow
#

how should I select the tag

supple mica
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If you want to change the tag, just select the drop down.

vale minnow
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@supple micaok

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and

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I can't choose the spot

long ferry
#

Do you perhaps have any adblockers?

vale minnow
#

no

long ferry
#

try a different browser then

vale minnow
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ok

long ferry
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Your entire auctions is not working is what I'm referring to

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it should tell you something on the left aswell

vale minnow
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I can create ad here

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right ?

supple mica
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You can bid for your ad spots on the auctions page, yes.

sturdy swan
#

Is the refresh data button fixed?

vale minnow
vale minnow
long ferry
#

Phone seems to work

long ferry
sturdy swan
long ferry
# vale minnow

the tag you're trying to bid on has a higher minimum bid than you gave

vale minnow
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Oh ok

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I have 15$

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What tags can I choose

long ferry
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Any tag you wish to bid on, as long as the minimum bid is lower than your budget

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unless you wish to bid more

weak citrus
#

can anyone fix my bot's avatar on the website? (bot id: 849663572308918343)

sturdy swan
misty temple
#

where can i find in galaxies bot all commands

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
misty temple
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ooo

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sorry

tacit nest
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Tgg feedbavk web

long ferry
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?

tacit nest
#

The feedback website

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That i can suggest in

long ferry
tacit nest
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What?

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Why

stoic socket
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It’s there

long ferry
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its in announcements

sturdy swan
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i'm not sure if something is broken, but i tried deleting my bot from a different account because i noticed i made the bot on the wrong account and everytime i click profile on the old account and the bot still shows so i tried putting the bot on this account and it says it has already been submitted to top.gg

long ferry
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clear your cahce

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cache

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then wait 30 minutes or so

sturdy swan
#

How do I add my own server?

long ferry
sturdy swan
long ferry
#

Are you the owner of that server

sturdy swan
#

yes

long ferry
#

Otherwise try clearing your cache and cookies, aswell as trying a different browser

sturdy swan
#

Ok

acoustic comet
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No response when i click submit

inland gull
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Hello support team, I submitted my bot two or more weeks ago, but I did not receive a response

acoustic comet
#

Yeah

long ferry
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remove it

acoustic comet
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Thanks man

#

Solved

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

long ferry
#

also only a week ago

inland gull
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me?

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-upto

long ferry
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read

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they're onto other issues than that one

jade geode
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Is there a way to remove a bid?

long ferry
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there's not, no

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you'll have to wait for someone to possibly outbid you

jade geode
#

rip

weak jasper
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Can i add text to speech bot in top gg

long ferry
stoic socket
#

?

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what reaction role

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this server doesn't have reaction roles

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oh that

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you need a level 2-3 boost iirc

jaunty bluff
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Good evening, I have a problem I received the message that my bot has been accepted but when I check on top.gg its telling me that it and not yet accepted is that normal?

long ferry
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clear cache

jaunty bluff
long ferry
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check back later then

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it is approved on my end

jaunty bluff
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Ok low I'll come check it out later

cosmic flower
#

Uhm
Why is the website upside down?

long ferry
#

whats the url of the page you're on?

cosmic flower
worthy fox
long ferry
long ferry
worthy fox
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its even upside down for me lol

long ferry
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yes intentional, but not intentional on top.gg

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its done by custom css

cosmic flower
stuck field
#

Hi! How to change api token on top.gg?

long ferry
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by going to your bot page settings -> webhooks and pressing regenerate

stuck field
#

thanks

simple holly
zinc oracle
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yep

simple holly
#

So what if my bot pass the test?

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DM?

wild stoneBOT
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If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

simple holly
#

Opening DM

rugged garnet
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Hello! Now is bot verify ON again?

long ferry
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what do you mean

rugged garnet
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You have something vacancion bcs christmas?

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Or you verify bot anyway?

long ferry
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some of us still work on queue, others may take a break

rugged garnet
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Ok, and if I put again a bot for verification in this night, you know when I will take an answer?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

fiery flax
#

One message removed from a suspended account.

simple holly
#

For every bot developer, if you're review my bot right now, please pause your work.
My bot will be offline for 1 or 2 hours to add slash command.
Thanks

long ferry
#

If your bot is temporarily offline, please note that within your bot page

long ferry
fiery flax
long ferry
#

if your bot is still offline after that time though, it will be declined

simple holly
#

k

rugged garnet
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You know when aproximatly this will be again functional?

long ferry
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It may or may not return, we're unsure ourselves

simple holly
long ferry
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bot description

simple holly
rugged garnet
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And about this, is not a wrong decision if i put a filter for "nsfw images" like > if is SFW, send it! >if is NSFW, send mesage "is nsfw content, sorry"

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?

long ferry
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the wallpaper command from nekos.life generates nsfw

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aswell as being able to generate nsfw content of minors

rugged garnet
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Yes, but nsfw images are blocked

long ferry
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am pretty sure it still does generate nsfw

rugged garnet
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By a "check" node

long ferry
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check node meaning what

simple holly
rugged garnet
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i use an old api what check if url image is sfw or nsfw

long ferry
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Seeing the testing done on your bot, can 100% confirm it did generate nsfw content

rugged garnet
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I tested alot 😕

simple holly
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And in bot bio too

rugged garnet
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Is from 5 weeks on my server

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And 0 nsfw

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:-?

long ferry
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I'd suggest checking through the wallpaper endpoint again then

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also, not the fact that it does generate nsfw

rugged garnet
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I can't now bcs, to don't have decline answer again, i deleted it

long ferry
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it generates nsfw imagery from nekos.life, which is again known to generate nsfw content of minors

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which is illegal and against tos

rugged garnet
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But is a little "wrong" bcs i put the "check if nsfw" node

long ferry
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Again

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it is not because of the nsfw

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it is because of the nsfw content it returned, you're using nekos.life correct?

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nekos.life is known to return images that are against discord tos, which is nsfw of minors

rugged garnet
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I used nekos.life, yes, with "check if nsfw" to block nsfw content + the content, on their website, appear SFW, anyway

long ferry
#

Again, I am not referring to nsfw

rugged garnet
#

Idk, is just... i check it with my "check if nsfw" to don't have on my bot ever forever nsfw content

long ferry
#

Your bot did the correct thing by only allowing it within a nsfw channel, that is correct

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but THE CONTENT, the image it returns is against discord tos

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nekos.life is able to give you images that are against discord's tos

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You may not sexualize minors in any way. This includes sharing content or links which depict minors in a pornographic, sexually suggestive, or violent manner, and includes illustrated or digitally altered pornography that depicts minors (such as lolicon, shotacon, or cub). We report illegal content to the National Center for Missing and Exploited Children.

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Is what nekos.life returns

rugged garnet
long ferry
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Is not what I am referring to

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You're not understanding

rugged garnet
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  • i put 2 checks: 1. check if nsfw content 2. if, probably, one of image succesfully go on channel, i put double check, like "only nsfw channel" for 0 problems tottaly
long ferry
#

NSFW IN A NSFW CHANNEL: yes IS FINE

NSFW CONTENT OF CHILDREN: TickNoVerifier NOT FINE; AGAINST DISCORD TOS

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I am not talking about your bot only sending nsfw in a nsfw channel, I am talking about what kind of nsfw it returns

rugged garnet
long ferry
#

Is again not what I am referring

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You know what lolicon is, correct?

rugged garnet
#

Ok, sorry, i am a little bzzz on my brain :)))

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Yes

long ferry
#

nekos.life, the api you are using for your nsfw commands

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you're using that right? for your nsfw commands

rugged garnet
#

I know

long ferry
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nekos.life returns images that fall under "lolicon"

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which is against discord tos

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https://discord.com/guidelines

You may not sexualize minors in any way. This includes sharing content or links which depict minors in a pornographic, sexually suggestive, or violent manner, and includes illustrated or digitally altered pornography that depicts minors (such as lolicon, shotacon, or cub). We report illegal content to the National Center for Missing and Exploited Children.

Discord

These community guidelines are developed to make sure everyone on Discord has a good time making great memories.

#

like I'm not talking about it only sending in nsfw channels

rugged garnet
#

i know that, what i try to explain is: 1. wallpaper command isn't nsfw command
2 and MOST IMPORTANT: this command block nsfw images to be send in the channel, is deleted instantly or not sent

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probably i am a little dumb 🙂

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sorry about that :))

long ferry
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Put that nsfw channel thing aside

rugged garnet
#

i just don't understand the logic of this if this command don't send nsfw images bcs all of them are blocked

long ferry
#

imagine your server is entirely full with nsfw channels, no non nsfw channels

rugged garnet
#

yes

long ferry
#

now your bot uses the nekos.life API to send an image that falls under that "lolicon" I was referring to

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Discord does not allow such images as that is against tos

simple holly
#

Yes, loli is against Discord ToS. Even SFW and NSFW

long ferry
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correct

rugged garnet
#

but this is what i try hard to explain: if the channel is FOR nsfw or NOT for nsfw, the bot don't send NSFW images bcs in the inside code, he block the image and don't send it

long ferry
simple holly
#

You can use another API

rugged garnet
#

I deleted anyway bcs is not important for what can do

long ferry
#

I'll just suggest using a different API for your nsfw commands as nekos.life is not fine

rugged garnet
#

to be sure you understand me: if i use this command on nsfw channel, what send?

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and I apologize if I'm jerk or annoying

simple holly
#

Just use another API for NSFW, but make sure no loli in that and anything against Discord ToS

long ferry
#

if you're using a different api, then its fine

rugged garnet
#

anyway is deleted ;-/

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Bcs, somehow, i know, when i talk with top.gg staff, they are very serious and focused on their decision. :))

rugged garnet
#

I have an another bot verified by you and with discord verification badget, and when I tried to add it to you, it was rejected 5 times for no reason, some even taken out after a long time because they weren't too ... i don't know how to say :))

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But I waited 6 months then

long ferry
#

we're serious with that decision as this content nekos.life gives you is against discord's tos

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against discords terms of service

simple holly
#

Also, I want to be bot reviewer when my bot have been approval 😉

long ferry
#

wish you good luck then ren_thumbsup

rugged garnet
#

It's annoying that when I received the message, it took me only 2 minutes to eliminate the problem (command), then I sent a message to the verifier. But of course I was denied further application, telling me to wait 2 more weeks 😕

simple holly
long ferry
#

I highly suggest reading through #rules-and-info if you wish to avoid getting declined again

long ferry
little vector
#

such a beautiful conversation here

simple holly
#

Okay thx

simple holly
rugged garnet
#

Don't you think it was more decent / nice to add a warn if it's something related to a problem and take 12 hours to fix the problem, for example, and only then, if it wasn't fixed, was the bot removed from the check?

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Is just a suggestion

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Idk

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Again: I apologize if I'm jerk or annoying with this conversation

nimble otter
#

Bots cannot require the administrator permission for it to work
Does this also apply if my commands responds only to users with administrator permission?

long ferry
little vector
long ferry
#

You are allowed to require the user itself to have admin to lock commands to administrators only, that is fine

rugged garnet
nimble otter
#

Bot needs to ban/kick user if phishing links are being posted in a server. For that reason the commands are unsuitable for moderators to access all of the commands

jaunty void
little vector
long ferry
#

Yeah thats a known bug right now

jaunty void
#

Alr

restive lily
#

i accidentally flagged one of my bot's reviews earlier on. is it possible to get the flag removed? i don't want the review to be deleted

long ferry
#

It will get unflagged if it does not violate our review guidelines

sturdy swan
#

Hi i am having trouble it won't let me edit any of my servers or even let me log out

restive lily
long ferry
#

Yes they can, by clicking the view button

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it will show the content of that review

restive lily
long ferry
little vector
nimble otter
#

these are the perms bot requires for slash commands to work properly.
my original question was that if it was ok for my slash commands to require users who has admin permission, are the only who who can use all the commands
https://i.imgur.com/FLleMj3.png

long ferry
long ferry
nimble otter
#

good to hear thanks

restive lily
sturdy swan
long ferry
#

Yeah normal users should see a view button there, guess that's not the case for the owners

long ferry
restive lily
#

mk

sturdy swan
long ferry
#

yes the server id you're referring to

sturdy swan
long ferry
#

try editing it in like 30 minutes to an hour from now

dusty sky
#

hi

torpid umbra
#

I have a tos question. I am planning on incorporating Patreon into my bots but I was thinking of adding a /sponsor command that will allow pledgers to say "Hey we supported this project, come check out our server here!" with a link.

Is that allowed for topgg?

simple holly
#

Bot reviewer will check all commands in bot?

stoic socket
#

If you look at previous declines, they all state that you can’t use the API to target users with advertising/marketing

torpid umbra
silver crow
#

Hm

candid mica
#

i have a question, right now my bot is only using normal prefix and not using slash commands, because pycord's slash commands are still on alpha, and to avoid asking each server's to reinvite my bot after the pycord's 2.0 stable release, can i just add apllications commands scope/permission now rather than do it later? because i dont want the reviewer thinks that im adding unnecessary scope/permission

long ferry
#

Make sure that your bot mentions slash commands on your bot page though to avoid confusion

simple holly
#

Shut down to fix the music catalogy
Cause slash command destroy all ;-;

mortal wing
#

822857975140057090

#

@long ferry

long ferry
#

KEKW again?

#

Yup thanky

mortal wing
#

yes

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sorry iwas too lazy to blur it

abstract current
#

Hello.. We need your help.
https://top.gg/servers/690833081912786964

We banned this user (Zach, in the image) for breaking many of our server rules and then he tried to raid us and spam low ratings with his friends, as you know this is against your platform rules, so please help us out we really need help with that as it ruins our reputation without a good reason, thank you ❤️

Top.gg

🐶 The CUTEST and BEST emojis! 🐶 Dog of Discord Monthly Contest 🐶 Wholesome Friendly Animal Community 🐶 Doggo Memes 🐶

long ferry
#

yup gone

abstract current
#

Thank you so much ❤️

sturdy swan
long ferry
#

clear your cache

#

and try a different browser

sturdy swan
#

ty

#

why does it show the server count as 0 and doesnt show the bot pfp either when I look up. but then when I click on it, it displays everything properly

long ferry
#

The avatar is a known issue right now, refresh data is not functional

#

The servercount is known aswell seems like it

sturdy swan
#

dblauctions

#

what was the command lol

long ferry
#

-auctions

wild stoneBOT
sturdy swan
#

wanted to know about it

gloomy tusk
#

When will my bot be approved?

sturdy swan
#

Where is the top.gg discord bot's invite link?

gloomy tusk
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

plz

#

oh

#

I found it

long ferry
sturdy swan
#

sry

#

i found it

slender depot
#

I can't login to website

#

Help please

long ferry
#

Try a different browser

kind eagle
slender depot
tender rapids
#

how do i add my server

gritty sonnet
#

@fair drift

#

XD

#

support

#

help me with this

tender rapids
sturdy swan
#

why does it say invalid uri?

gritty sonnet
sturdy swan
#

anyone know what $2 @ $20.00 means?

#

like in the context of a bid

tender rapids
#

doesnt let me edit my server

velvet timber
stoic herald
#

Hey

#

I have an error about my bot

#

Website shows only S as a bot profile image and not the real one that my bot has

sturdy swan
stoic herald
#

i did few times but it won't work

#

I checked now too but nah

stoic socket
stark hollow
#

who tf is woo

stoic socket
stark hollow
#

ty

wintry mist
#

Bot Reviewers (Question): Do you guys have Administrator permission on the verification server?

stoic socket
wintry mist
#

I mean their account, not the bot's

stoic socket
#

I believe they also test in their own private testing servers so yeah

wintry mist
#

Because my bot only allows Administrators and Owners to use commands initially

#

New admins can be added by owner, new mods/helpers can be added by admins and so on after that

wintry mist
vagrant wigeon
#

@wintry mist we can give ourselves admin, yeah

#

we do not have it by default though, so make sure your bot errors and mentions that the user needs admin

wintry mist
#

Yeah it mentions "You do not have permission to use the command"

vagrant wigeon
#

yeah that should be fine then!

wintry mist
#

Alrighty

quasi galleon
#

Hey

#

How To Know Bot prefix From Bot Database

stoic socket
#

Which bot?

#

The Top.gg site tells you the prefix

quasi galleon
stoic socket
#

You don't know your bots prefix?!?!

quasi galleon
stoic socket
#

Check your Code

stoic socket
quasi galleon
stoic socket
quasi galleon
#

And i Comeback After 8months

#

On discord

quasi galleon
stoic socket
#

Well

#

Have you added your bot to Top.gg?

quasi galleon
long ferry
#

What was the bot id

quasi galleon
#

But I changed His Prefix After i added bot

limpid lichen
long ferry
#

?

#

Am still not sure what you want

quasi galleon
#

And Now I come back 8months

long ferry
#

What is the bot id of the bot you previously submitted

quasi galleon
#

Wait

quasi galleon
long ferry
#

Role icons, check the discord support articles

quasi galleon
#

Ok

soft cloud
#

Hi there! I have been trying to add a new verified bot to your site, and am waiting for your approval for about a week now. Any chance I can get a little help figuring out the bot status? thank you.

quasi galleon
long ferry
stoic socket
quasi galleon
long ferry
soft cloud
#

got it, thank you.

long ferry
quasi galleon
#

Where i need submit it

#

I added it To milrato Bot server

long ferry
quasi galleon
#

Ok

#

Wait

#

I submit it

#

Sorry for wrong Long Description

#

I will change it Later

#

But Please I want to know my Bot prefix

stoic socket
#

Topgg don't know it

long ferry
#

Your bot prefix is something you create yourself

#

Also, if you decided to spam your description, your bot will be declined

quasi galleon
long ferry
#

Still

#

It is needed to start interacting with your bot

quasi galleon
long ferry
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

long ferry
#

But again, it will get declined

quasi galleon
#

Ok

quasi galleon
pure flax
#

When you say bot must not needs any perms to run want do you mean

harsh bear
#

How do I jump to a review page using mobile?

long ferry
harsh bear
#

It was possible to scroll using reviewPage parameter

#

Now it doesn't work

stoic socket
#
  1. Only ask for the perms you need (kick_members for kicking members etc), and your bot can't not run if it isn't given a certain permission
pure flax
#

ok thanks ; just want to make sure

pure flax
pure flax
stoic socket
#

That should be allowed

pure flax
#

so if l have a clear command can my bot ask for i need managemessage

stoic socket
#

Yes

#

Just not for admin or something crazy

#

Only ask for the perms you need

pure flax
#

so if it needs to ban a member can it ask l need ban perms to ban

stoic socket
#

Yes

#

Only for the permissions it needs

#

Ban members = ban members

#

Ban members doesn’t mean ask for admin

pure flax
#

ok so it must not ask for admin

#

thanks for the help

crude onyx
#

Hi, my project is approved yesterday on Top.gg.

#

But on Top.gg website, it says "your project has not been approved yet"

stoic socket
#

Clear cache

crude onyx
#

Thanks.

bright narwhal
#

my bot was under maintenance when it got declined because it's 'off'

long ferry
#

If you never noted that down anywhere for the reviewer to know, your fault

#

Resubmit and wait again

bright narwhal
#

;-;

#

where can i note that

long ferry
#

Bot page

pure flax
stoic socket
#

Yes

pure flax
#

ok

stoic socket
#

It’s just asking for permissions that aren’t related to the command

pure flax
stoic socket
#

You don’t need to ask for that

#

Anyways, it wouldn’t be able to ask for that permission if it can’t send a message

pure flax
#

ok

pure flax
stoic socket
#

Manage messages

#

No need to ping me to check for every command, just make sure that what it asks for is related to the needed permissions

long ferry
#

Is where you can find all the permissions

pure flax
stoic socket
#

Go ahead then

bright narwhal
#

This has already been submitted to Top.gg it got declined ;-;

sturdy swan
bright narwhal
#

That's what im doing but I'm gettingThis has already been submitted to Top.gg ;-;

sturdy swan
#

One second.

bright narwhal
#

it got declined

sturdy swan
#

yeah

bright narwhal
#

and it disappeared

sturdy swan
#

@long ferry idfk

bright narwhal
#

;-;

long ferry
#

Id

#

We cannot help with discord related things

bright narwhal
long ferry
#

Reset your password

long ferry
wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

bright narwhal
#

ik

long ferry
#

Yes it won't show up then

#

That's intentional

sturdy swan
long ferry
#

Try again in 30 minutes or so

bright narwhal
#

sure

grand plank
#

Can I check that the bot is in the queue.

I remember before I used to see the progress from a progress bar but I can't find that page anymore.

The page only says "Your project has not been approved yet
Read this article for more information."

My bot's client ID is 920413318273978398

Thank you.

vagrant wigeon
#

@grand plank yep its in queue!

#

just got to wait 2+ weeks for it to be reviewed

#

if you cant see your bot page, make sure youre logged in

grand plank
#

Okay thank you very much

sturdy swan
#

Hello How can I change my bot's profile on top.gg

stoic socket
#

Change on discord dashboard

vestal basin
#

im getting this issue

#

discord.ext.commands.errors.CommandInvokeError: Command raised an exception: AttributeError: 'dict' object has no attribute 'key'

sturdy swan
stoic socket
sturdy swan
#

this is twill

#

@stoic socket

tardy harbor
#

Hi I waited 7 hours after the message of decline after I test the issues and for me it's not a problem when I contacted the mod after 6 hours of waiting the mod doesn't respond there's other way of contact and try to know why this issues is

rustic meteor
#

Hello i need support please

#

My discord is broken

#

I tried do reinstall but nothing

stoic socket
#

This isn’t discord support

paper moth
#

Hey, i have a problem and need a solution. On top.gg we cant review our server, but still random people give reviews to the server like ''nice bot'' the problem here is that, we cant review it and our server gives an answer even tho the only person who can do that did not do that.

rustic meteor
stoic socket
#

It lists every new review rather than your servers reviews

stoic socket
#

Give at least 24 hours for them to reply

paper moth
stoic socket
#

You can’t

#

The team know and will fix

paper moth
#

Our server gives answers even tho we didnt?

tardy harbor
stoic socket
paper moth
stoic socket
#

You too!

soft wharf
#

Hello, when i right click on my server icon to get the invite member buttons, I don't see it. Can someone help me how to fix it?

#

Few days ago I had the option to invite members via the invite members button but now its missing.

wind niche
#

Why its not showing my bot's pfp on top.gg

soft wharf
#

or the botlist is broke

wind niche
#

it is in 30k servers

soft wharf
#

ah ok

low fossil
#

Why is the bot logo not showing?

tawdry grove
low fossil
stoic socket
soft wharf
#

I want reply to my question

stoic socket
#

Ok?

soft wharf
#

Hello, when i right click on my server icon to get the invite member buttons, I don't see it. Can someone help me how to fix it?
Few days ago I had the option to invite members via the invite members button but now its missing.

#

I asked this but everyone ignored

#

So i got pissed

#

can you help?

stoic socket
#

Are you on PC?

soft wharf
#

yes

stoic socket
#

Click the equivalent of this on PC

#

Then click invite

#

It doesn’t always appear on right click

soft wharf
#

not that

#

i don't want this

#

I want the icon right click

soft wharf
stoic socket
#

Nonono I Mean it also gives an option for invite member

soft wharf
#

so what do you want me to do??

soft wharf
#

but thats not what I want

#

that invite button works perfectly fine

#

look this is the problem

#

I don't see the invite button

stoic socket
#

They might have disabled invites or something idk

soft wharf
stoic socket
soft wharf
#

and i manage that server

#

but idk what happened?

#

it just somehow got disabled

stoic socket
weary kestrel
weary kestrel
stoic socket
#

Alright

weary kestrel
#

It's in now, refreshing the servers list still doesn't do much it seems.

zinc oracle
#

once the bot is added you may need to wait a bit before refresh server shows the new one.

stoic socket
#

Try Clear cache too

wild stoneBOT
weary kestrel
#

that worked, thanks. 🙂

zinc oracle
#

refresh servers should really not hit cache 🤔

weary kestrel
#

Seems it did ^^

weary kestrel
#

Is there a list of commands for the top.gg bot by any chance?
e.g. a prefix/vote/help command

kind vault
#

where is the top.gg's api docs?

weary kestrel
kind vault
#

thank u

gilded dagger
#

When I go to add my server on top.gg - this page pops up and there is nothing to click in to....Can anyone assist?

#

The only form I can fill out is for a Bot.

sturdy swan
#

What is the time for verif bot ?

abstract sequoia
#

can someone give me link, where i can verify my second bot...

stoic socket
abstract sequoia
#

yea

stoic socket
#

You can't verify it

#

A bot reviewer will verify it

#

Wait time is 2 weeks or more

stoic socket
abstract sequoia
stoic socket
#

-ping

small lanternBOT
#

Pong!

stoic socket
sturdy swan
abstract sequoia
stoic socket
#

happy to help

stoic herald
#

When date refresh will be fixed

stoic socket
#

No eta

stoic herald
#

If people will see my bot they won't invite her because profile is none

abstract sequoia
#

my bot's pfp not showing

#

can somone help?

zinc oracle
#

typically you would use the refresh data button to get the pfp.
however it currently is not functioning

#

-rdissue

wild stoneBOT
#

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

abstract sequoia
#

ohk

cosmic sundial
#

Hello i need help

abstract sequoia
#

nice pfp

cosmic sundial
#

how can someone add me as co owner

civic fulcrum
#

Hello good, by accident I uploaded my bot with another account and I cannot delete it, can you help me?

#

🥲

fluid birch
cosmic sundial
#

i will try ty

fluid birch
civic fulcrum
#

845666149412372531

#

¿?

fluid birch
#

I'm having a look

civic fulcrum
#

Okey.

fluid birch
# civic fulcrum Okey.

seems that the bot is removed however still persists in cache for a while. You can try to re-submit it but if that does not work wait for an hour or two and try again

civic fulcrum
#

Okay bro, thanks!

modest acorn
#

is bot announcement broken again? it seems to not update and doesn't show up on bot page as well

weary kestrel
#

There seem to be a lot of bot accounts posting random stuff on server vote pages. What's the idea with this one?

#

Less than half an hour of posting the server on the page - nobody joined - but a ton of random users suddenly have 5 star posts on the page. Seems a bit weird to say the least.

sturdy swan
#

Hello, my bot has not been checked for 3 weeks, I wonder if there is a problem.

grand ravine
#

You sure it was 3 weeks?

sturdy swan
zinc oracle
#

should be reviewed soon

sturdy swan
sturdy swan
summer raptor
#

My bot is moving to slash commands soon and I am trying to add the commands scope to my invite link but it isn't adding it to the invite button, is there a reason?

stoic socket
#

The site is randomly listing all new reviews under servers, not your servers reviews

weary kestrel
stoic socket
harsh current
stoic socket
#

Happy to help

harsh current
# stoic socket Happy to help

I legit thought someone was just being the most blatant review botter around and was about to reach out to staff to clean my hands of it lol.

stoic socket
harsh current
#

would make sense, seems like a pretty far reaching error rn.

stoic socket
#

yup

long ferry
sturdy swan
stoic socket
sturdy swan
#

my account was hacked so i cant use the bot and i would like that bot removed from the website so it dont cuase problems getting the new bot up

#

cant

#

i lost the token

#

bc i deleted to token and lost it

#

its not even online rn

#

no it got hacked and deleted

#

so now that bot is inactive 24/7 offline

#

let me find it

#

i think its this user 456226577798135808

#

oh

#

wait dont yall remove bots that are not online anyways?

stoic socket
#

They don't add bots to a server so no way to track status

lone anvil
#

uh, bot id?

#

cant really do that tbh

sturdy swan
#

let me get it

sturdy swan
#

no bc email got hacked

#

yeah 😦

teal jackal
#

why do you want it removed if you no longer have access to the account nor the bot?

sturdy swan
#

bc i would like to readd the bot

teal jackal
#

for what purpose i thought you lost the token

sturdy swan
#

i have the bot ready to add

sturdy swan
#

yeah on a new account

lone anvil
#

bot itself isn't deleted so you'd need to verify ownership first (e.g. by changing playing status to confirm you still have access to the bot's token)

contact a mod and they'll guide you through the process

sturdy swan
#

it was doing amazing before i got hacked and i wanted to start it back up agian

sturdy swan
tender rapids
lone anvil
#

I'll bring it up in modchat if we can do an exception, but generally we only insta-delete it if the actual bot was deleted

long ferry
#

ownership from discord

tender rapids
#

I am. I’ve logged in and out many times and it still hasn’t let me edit it

tender rapids
long ferry
#

you cannot edit it from your end

#

nothing against our rules

sturdy swan
#

it has the same name ect

#

yeah but i dont want to be denided bc it has the same nAME AND DECSRIPTION

#

caps*

#

and i dont want them adding the offline but instead acidentally

#

yes

#

925075365129498634

#

np

#

xWass needs a promo xD

#

very helpful

lone anvil
#

Checked with the modteam, we'll need ownership verification regardless as the bot could have moved to a discord team and therefore wouldnt be deleted etc.

sturdy swan
long ferry
#

then the team will likely be gone aswell and the bot get deleted too after some time

sturdy swan
#

no i talked to discord ND THEY SAID IT WONT GTE DELETED

#

capps*

long ferry
#

Nothing we can do either if you're unable to prove the ownership of that bot

sturdy swan
#

there was 2 devs me witch got hacked and anther one witch was banned i think not sure

#

wait let me look for something

#

Hello, it's been 1 month and still no one has looked at my boots, can you help me?

#

Your boots are great

#

When did you submit your bots?

sturdy swan
sturdy swan
#

yes

#

It's been a month since I sent it, I don't remember exactly

#

@long ferry when unhide #logs

#

can you tell when the bot was submited

sturdy swan
zinc oracle
sturdy swan
#

please rate the guys boots quickly

sturdy swan
sturdy swan
sturdy swan
#

to prove past owner ship

sturdy swan
#

thats the email the account was on

zinc oracle
#

we dont take past ownership proof, nor do we take screenshot proof

sturdy swan
#

they asked for screen shoot of bann/deleted account message

#

i can screen share

zinc oracle
#

🤔 I dont see any mod asking for a screenshot.
either way, we do not take that type of proof.

we typically ask you to change to bots status.

sturdy swan
#

i do see them asking for that kind of proof here ill reply to it for you!

#

here

#

he asked that to see if i hd proof of it being my account

#

i thoight it was my other email that got hacked but no i found the email

zinc oracle
#

xwass may have been just trying to collect information for a mod.
it still isnt proof we take.

sturdy swan
#

ok whats needed to show proof

#

can someone help?

zinc oracle
sturdy swan
#

the bot is not online becuase i lost the token after account was banned

#

i thought yall remove non active bots

zinc oracle
sturdy swan
#

huh?

sturdy swan
zinc oracle
#

Yep, unless the application is deleted by discord

sturdy swan
#

could you remove it for me this one time bc the account is banned and the bot has been offline for months

#

no i have messaged discord and they said it wont get deleted due to being in a team

#

witch in that team all team members are bannes -_-

#

i thought so too

zinc oracle
#

Sounds like your issue is with discord not us.

sturdy swan
long ferry
#

We again cannot help if there's no way to prove ownership, the bot will either get deleted by discord automatically or just stay on top.gg forever

long ferry
sturdy swan
#

i got a question

#

qho aproved the bot?

#

who*

#

yeah

#

i can show the exact bot on new one

#

to prove owner

#

-_-

#

ok then can i add my new bot to topgg even tho old one is there?

#

you sure it wont get denined for "copying"

#

oh

#

ok

#

any way you can approve rn to advoid problems?

#

just this one time

#

😦

#

one thing

#

can you hide the bot so no other can see it?

#

The votes cast don't show up on my bot.

zinc oracle
#

votes take some time to show

#

you may need to clear cache too

wild stoneBOT
sturdy swan
#

thats the point lol

#

could you edit the destription?

#

like just remove whats there so i can add it to new one

#

we already did?

#

if its eought to add a note can we can description

#

thats equal

long ferry
#

^Still not enough

We cannot make any changes within a bot page that have nothing to do with our site moderation if we do not have any approval from the bot owner

#

If you're able to prove the ownership of the bot, I can freely make any changes and even delete the bot as I am 100% certain you own the bot. Without any of that, we cannot help you

sturdy swan
#

what is the time of rewiew

#

?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

i can get there verify mail for that account

long ferry
#

There is no email to show that, please remember that we are not discord and are pretty limited in regards to what we can use to verify. The best way to be able to verify that you own the bot is through making an eval on the bot for example, something only the owner of that bot can do with the token.

sturdy swan
long ferry
zinc oracle
long ferry
#

It is not a valid way to prove the ownership

#

Am pretty certain that if that bot is not worked on anymore and you decided to submit a bot with the same description, it will likely not just get deleted for that.

#

But otherwise, making notes, changes on that other bot or deleting etc, we cannot do for you unless ownership has been proven.

sturdy swan
#

ok then could you help with something else?

ancient gale
#

do I really have to enter a phone number just to access auctions or is there any other way?

long ferry
#

It is required to gain access yes

ancient gale
#

demn

long ferry
#

It is only used to verify though, not for any other purposes

ancient gale
#

I don't like putting my phone number on websites that's what I have my trash email adresses for haha

sturdy swan
#

so ive seen other bots descriptions and i want to know how to do it if i show pic could you tell me how?

ancient gale
#

aight hope I trust you <3

zinc oracle
#

markdown images should also work

long ferry
#

If you do not trust the auction site with your phone number, nothing we can really help with. That's just a security measurement to avoid people re-using auctions when they were previously banned from it

sturdy swan
#

no its like a qute