#support
1 messages · Page 613 of 1
Could someone from the team delete 2 teams that I created wrong?
go to your team under settings, then delete team
enter your team name and it should be deleted
Oh okay
was successfully ban
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
How long does it take for a project to leave the team after transfer?
Am actually not sure what happens when you delete a team with a bot on it
you either arent able to delete it or the project will be lost
I know sorry
Unless you're referring to transferring ownership to a team instead of away
all the website is glitched and we try every thing
elaborate "glitched"
I just changed name of bot and I clicked on Refresh data but it's taking to long to load and not chancing anything in project. how long it'll take time to update data?
Hm Okay thanks for info
create an invite yourself on your server, paste it into the invite field
do not press create invite
if the bot is above 75 srvr we can still apply here?
we have no requirements or restrictions regarding server-count on bots
alright
12th
thx
Any idea when logs channel will be open?
theres still no eta about these
Next year?
likely, devs are on holidays
Ohk
@jaunty panther 😂
yes
is ther a way to transfer bots to a new account i cant login to the owner account any more? have proof
do you still have access to the bots token to for example prove you own the actual bot?
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
i already placed it on there
i have to wait or i have to click a button which says submit somewhere
oh alr
its another serverlists bot
no
if you have submitted it, then just wait
i just clicked save and the page of the bot is done
but that was a month ago
ok
Hey
How to delete bot?
On your bot page the delete button
is the refresh button still broken?
surely
how many time it will take to review my bot?
pins
idk if this counts as begging to ask for my bot to be accepted or advertising it but when do bots get checked like ik its in pins but like when do they actually get fhecked after submitting like do people check and scroll up logs after a month bcs my bot has been there long (feels like a month for me but probs a week or something)
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Submitted 8 days ago
alr
Resubmitting resets your queue position
theres positions?
wait so in logs or something it gets updated in the queue link #829 and it updates after and sends a messages #828
yes i can prove i own the bots
Oh my bad.
This channel is for Top.gg support, #development is for development support
My bad.
when did i submit my bot?
i think it was in top.gg website
you have to complete a form about your bot
and here you will be mentioned if its approved or rejected
ik that just asking for date
Mods can give an exact date
@fluid birch ^^
sorry, i didn't read correctly
if you are talking about Viola Music you submitted it yesterday at 23:09 GMT
it's ok 🙂
ok thx but now i have new problem i can't see my bot on my profile to edit it
^^
clear cache how
you know what to do 
am waiting for family friendly to do the -clearcache command (staff only
)
alr
np 
np 
Could you remove bot 302050872383242240 which is submitted without authorization?
^ good to know that anyone can submit any bot without ownership or proof of being part of the bot's team 😬
Well Discord provides no validation through their API to show WHO owns a bot
So Top.gg bans the user who submits without authorization
deleted
Why did it get listed though?
not sure how it got accepted tho bearing in mind its a Top.gg competitor (technically)
should have been caught in the queue, but it seems to have gotten added while we were running a very short experiment where discord verified bots were skipping queue
(I'm genuinely curious)
that experiment got rolled back within a day FYI
Ah, good to know. Thanks.
But yeah, there isn't really a way for us to check who actually owns the bot
Obviously with very big bots, if it's a random account adding them and we can't find them anywhere in the staff list of that bot (e.g. in the support server), we won't approve it but we usually can't verify it with small bots
is it normal to wait 2 weeks before someone check my bot?
yes, just wait and keep your bot up
It should be public once submitted
doesnt pop up in search tho
and it has some comments from other servers
for some reason
server id?
769639743222186035
@fluid birch
My bot is verified but why cannot it be in over 100 servers
Can someone explain it
this is top.gg support, try asking in #development
Thanks
server shows up fine in search.
https://i.imgur.com/eytXseH.png
ah i guess i was in discord bots
and was needing to switch to servers
oof
and for the random comments?
I think thats a visual bug
that means im the only one who can see em?
no, just nothing is actually on your server, some strange frontend bug that will probably be fixed soon after devs get back from vacation.
ohh cool ty
How do I get my bot's profile pictue to show up?
when i press refresh data it just constantly loads?
oh
ok nws
Teams
Make a team, go to danger zone, then click on tranfer to team, then transfer the bot to a team
and thats how you add a bot to teams
if i am correct
never did it
Discord bot list
It is
@wild stone said my bot has been approved prob 1min ago but my bot page https://top.gg/bot/819701067901567006 still says that my bot aint approved :(((
If I submitted my bot 4 days ago, what's the estimated time that my bot will get reviewed?
speaking from personal exp, 1 to 2 weeks
since ur submission
2 weeks or more
The time period has increased, check pins
can i delete all of this at the same time
i clicked delete button
but nothing did happen
Caching related is what I'd say, try checking back later after pressing delete
How would I delete a bot?
does top.gg allow nsfw commands for nsfw channel only? or is it not allowed to have nsfw commands at all?
Nsfw must be in nsfw channels only and it must not be mentioned on your bot page.
oh okay, thx
Yw!
i am not getting the server
to publish in top.gg
what do i do?
like if i am the owner of the server i should get to publish my server on top.gg right?
do i have to make sure if my server is private
yes
Private?
private or public
like should ik if the server is private or a public server
cause it is not listing in my profile
@mortal wing
?
Not sure
Heyyyyy
I would like to know how do i publish my server
I have invited the top.gg Bot, still i cant see the server reflecting in my profile
What can i do?
Its going to be 15 days and my bot is still not reviewed ?!
what can I do?
Wait longer
and wait faster
Maybe
hmm, can I transfer my ownership to my grandchild in 2092?
atleast they can handle my accounts xD
if i change my bot like name and everything and prefix do i have to submit it again or just does it stay like that
nope you dont have to submit it again
alright
-rdissue
The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.
when its fixed, you can use that to update it^^
Ello,
I have some questions abt the Verification Process. Is it done after a queur?
what?
Do you have a queue for the Bots that need to be approved?
Cuz a friend of mine added her bot abt i think it was 2 days. I submitted mine abt 1-2 weeks ago.
Hers got approved today night. Mine is still pending.
Thats not possible lol
their lying
queue time is 2 - 3 weeks
@vagrant wigeon are you here
i doubt thats true
but ill get nicole to look in to it
Imma ask fq again
Rq*
Seems like i understood it wrong. It was 2 weeks ago but i think it was after me idk
Yea i think it was after me idk tho. I'll just wait. Cuz i thought it was 2 days ago. Sorry for the inconvenience
Ask
@mellow wolf you both submitted your bots on the same day so you should both have your bots reviewed at similar times. however, this can depend on many things such as whether someone is reviewing bots etc
you did submit yours after them though so the difference makes sense
Yea it was a mistake by her typint. She typed "Nichten" where we typed in german so i thought she meant "Nächten" so "I added abt two nights ago"
ohh i see 
But still ty
it is possible to make bot interaction (slash commands) with another bots?
In discord.js
no, i think you dont have to resubmit, it will still be updated after 30 mins or more
no it wouldnt
i mean the changes (prefix,desc,etc)
Are you guys aware of how many bots are on the review page? It's quite crazy. In fact somehow my server, made it's own account and automatically replied to one of the fake reviews... And I could edit that reply.
?
ayo?
Hey there. We're aware of this issue and it has been escalated to the dev team already. They're on Christmas break at the moment so it should get fixed after the holidays. I can tell you it's not bots though, it's related to a site issue where some legitimate reviews from other entities appear on certain other bot / server pages.
Oh I see, yeah that makes sense based on the content of the reviews (and that my stars hasn't changed). I am confused, however, on how I saw a reply to one of the reviews from a "SideSwipe LFG Community" account (my server name) + profile picture (as my server icon) and I could edit the reply. Seems like a security issue of sorts, there.
Nevertheless, thanks. Should I be (continuing) reporting these reviews?
No that's probably just related to the issue. The owner of that bot or page the review was posted on probably replied to it and it's just showing as your server on your page. I would ask you not to edit that just in case it does change it for the original entity. But we are aware of the issue.
I don't think you can actually report them because they're not actually on your page. Clicking the button won't make any difference.
After "reporting", if I reload the review is present again and the Report button is visible as well. So, yeah, seems like the report doesn't work.
Yep. As you said, it doesn't affect your star rating. It's just a visual glitch which will get fixed.
Is it possible for users to vote for a server using the Top.gg bot? Or do they have to go on the website directly? Or alternative question, is there a help command to see what commands are available for the bot?
You have to go to the site to vote. The @small lantern bot doesn't have any commands apart from ping.
Its only feature is keeping your server page data up to date on the site like name, member count, emojis etc
Right, I thought as much. Well, that's all the questions & queries I have as of now, thanks.
No problem! 
how do i re-apply my bot?
Same way you did first time https://top.gg/bot/new
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
i tried, it said that i had already submitted my bot
wait, its starting to work again, thank you!
Yeah it's just cache
You would usually refresh data using the “Refresh Data” button but it’s broken at the moment
oof
It clears after a while
I have a problem with my bot discord, it received an inappropriate comment and in fact the user who put this comment cannot delete it so I reported the comment and I wanted to know in how long it will be deleted
There is a problem in Vote, more than 10 people have voted and the number is fixed
good evening...excuse me, i need help for approval my bot projects here
Bot approval takes 2 weeks+ as of now
Site down kr what ?
what
What?
Oh
Site doesn’t seem to be down
What issue are you facing?
👀 now it's ohk I cleared cache
Is there any financial gain for me when adding the bot?
"Finacial" no
But you can get a lot of servers, and people from there might buy your premium bot features
There's nothing I've heard about if someone votes for your bot you'll earn some money
No, well theortically yes. But when you reach 100 votes, you get 15 vote credits which you can use for auctions.
What are auctions?
how long does it takes
No ETA
ETA?
Estimated time of arrival
hmm
what is the approval process for a bot
Things to check before adding your bot Before submitting your bot to Top.gg, there are a few things you should check for. Make sure your bot follows Discord's Terms of Service and Discord's Developer Terms of Service. Make sure your bot f...
what is prefix of @small lantern ?
It doesn't have any commands apart from -ping. Its only feature is keeping your server page data up to date on the site like name, member count, emojis etc
ana eamilt bialghalat hadhf
@sturdy swan
👍
@sturdy swan
I mean, what will be deleted?
What exactly are you reporting that for
@sturdy swan
Nothing
ive tried submitting my bot again but it wont submit is there a reason why ?
You deleted your bot yesterday
yeah cause i need to re submit it so it gets approved or something
cause it was already approved in the past and i left this discord not knowing once i left it gets removed or something
Bots aren’t removed if you leave the server
You aren’t required to be in this server
hm thats what i got told
so how would i re submit it as i do want it to be on top.gg again
Wait 30ish mins from deleting it
i deleted it yesterday and i still cant submit it
Clear cache
on the website or browser
Yes
same issue im going to try a different browser
What are you seeing
ive filled all the info required i hit submit it goes to do it then stops no errors at the top
how would i do that
not seeing any failed requests
ive used a different web browser and still the same issue
Remove the long tag
well that was the issue it submitted now thanks Hope
Heyy, i change the name of my bot on discord, but the name of my bot on https://top.gg/ doens't update. Any idea ?
same here tbh
tbh ?
to be honest
@thorny orchid @subtle night usually you would refresh data using the refresh data button but it’s broken
do you repaired the button ?
ohhh no 😭
Recently we submitted a list of unclear errors to the dev team. Improving them will be an area of focus in the New Year.
Would a report of a bot that has been token logged be processed quickly?
I've found a bot which is mass DMing users with a nitro boost scam 
It's also been renamed to Scam Bot too https://static.capy.host/kfwyxscT.png 
Then discord already handled that bot
discord renames bots disabled/flagged for scam stuff "Scam bot"
I just added my server to topgg and instantly got over 10 random reviews which are about a bot or something else https://top.gg/servers/920435762791583795
Known issue right now
will they get deleted?
Reviews wont be removed until that issue is fixed, they might cause reviews to be deleted within another entity
okay
theyre not reviews of your server btw
ik
the server pages just show all newly published reviews
oh
Hi I have a bug with one of my sent messages (review) I wanted to reply "thank you" to a message and a "thank you" was sent without any note with Panda' and not Unlimited Bot, can you delete the review?
https://top.gg/fr/bot/704133221230706748
Done! 
hello there
quick storytime
i deleted my main account for security reasons but i totally forgot about my top.gg account
now i got my bot running on a new token but can't access the top.gg page
how can i prove i'm the owner of the bot?
or smth
You have to DM an online moderator. Try hope.
You can prove via Status change or eval command ^
How do you remove a review?
Hi there,
can someone remove my server on top.gg? I entered it there 1 year ago and if I want to edit or delete it now, it says '' Error ''. Can someone wipe out the server? Also have proof that I am the owner. I would like to reset the server there.
Link to the top.gg server: https://top.gg/de/servers/716437274404978788
Report it
well then i did
In the edit page you can click delete in the sidebar.
are you the owner of that server (ownership of that server)
Are you really sure you have ownership of that server?
Ja bin ich. Schau gerne nach
yeah because that
This is my old account
However, I have the crown
why exactly are you deleting it
My old account has been banned.
Since then I have not been able to shout at top.gg
Can't you delete the server there (https://top.gg/de/servers/716437274404978788) ?
What error do you get when deleting?
And could you possibly take a screenshot of it
Thats because you aren't the registered owner
The site is looking at the latest known owner, which is not this account
Yes is ** banned **
yes
hmm
That's why it has to be deleted .. I haven't been able to propose anything for 1 year
You would usually refresh data using the "Refresh Data" button but its currently broken
For now, nothing
Oh
2 weeks or more atm
ok
Try editing in like 30 minutes to an hour
hello how to talk to a staff ?
Dm them
If you have a question anyone can help you with just ask here
and mods are literally called Moderators
L
I have received two comments that make no sense, and I would like to delete them. What can I do?
jk ily
Known issue atm
just report them here and staff will remove it
i think
people said: 'we can't add the bot' with a star but it says that the bot passes the certification lol i'm sick of people
If this is your bot https://top.gg/bot/879834266152886272 @sturdy swan
I think they are referring to the attached error (happens when I try to add it to my server)
yes I know
but I pass the certification!
I can't help it either
so someone who passes the certification can't do anything but chain 1 stars?
seeing the screenshot above, the reviews are reasonable
once the certification is finished I can remove the comments then?
They are related to your product still
What does that mean?
related to your product (aka bot or server)
means that they are or were related to what your bot does/did
Yes for the moment I agree but when we can add my bot again I will have something to delete them because they will be more suitable?
it's a bit of a stretch
How can I add my bot into the website? I can’t find a way to do it. I went to my profile I’ve looked through the website and I didn’t. I’m also kind of stupid so I probably miss something but can someone help please.
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Thanks
added on the 18th
Oh thank you
I changed my name and photo, but the information did not appear on the website
Do I have to delete the bot and re-insert it?
No
Usually you can use the Refresh Data button, but its broken and non-functional at the moment
So just wait for now
Ok thanks
How to actually track engagement in my server? Is there a way to keep record of interactions that users make?
Analytics page (not sure if servers have it??)
Hello
hey is there a way to remove my bot from topgg?
its commands stopped working since the api change
go to the bot page and click "delete" under creator controls
When will the refresh data button be fixed?
My bot has no pfp lol
there is no ETA on that
currently Top.gg team is on holidays so probably not until after new years
Okay thanks
what page is Top Page - Slot 1 o.O
https://top.gg/list/top?page=1 this page in the first slot
oh ty!
Hi I was wondering how do you promote your server? I kinda don't get the auction system sorry 🙏
You can promote your server using Top.gg auctions!
To get the promoted spot, you will need to be the highest bidder (kinda like eBay!)
If you win that spot, you can pay when the auction ends (Always on a Monday.)
From there you can pay with either Vote credits (You get $15 in vote credits when you get over 100 votes!) or real money.
The ad then goes live the following day (Tuesday) and will be live for a week!
If you have any questions, feel free to ask them in #auctions-support 🙂
this is support my good sir
Bonk bonk
WAIT WHAT
Hey! I have a question that why I could not find my server on topgg after I refresh servers?
👍
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
why does it show I have campaigns in auctions I never won, I only won one of the auctions
cpm bids.
https://support.top.gg/support/solutions/articles/73000508235-cpm-bidding-experiments can explain it better than I can.
yeah but I got outbid
doesn't matter, once their max impressions is hit it moves onto the next person bidder.
so even if I get 0 impressions, its still supposed to show me that
afaik, yes, as losing a bid doesn't really happen with the cpm system.
its totally possible the people ahead of you get all their impressions and it goes to you still.
read pins
Hey my bot Zen has been declined it's actual name is Mr. Dynamite and actually it has been declined for %dm cause it comes anyomus but it doesn't come like that u can see who sent that dm it will show the username and tag of the person who sent it
Does it also have a opt-out feature to allow disabling that?
yes
dm me
ok
Help, i added a server and am now getting spam botted reviews
These arent spam botted reviews, just reviews from a different entity
known issue right now, wait until it is fixed
Oh ok
Hi. My bot's pfp is not updating in its home page?
read pins
like
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
hi
i need help with my bot in the website
someone there?
i cant change the image and name
Known issue
read pins
no eta for the fix
may take a long time
due to christmas breakl
can u tag that
has your bot been approved
no my first one is approved
not this one
wait wasn't there a channel which told u if u edited or uploaded a new bot?
then thats why
Indeed
they have hidden it
people kept abusing it
oh-
okay
cool?
np ig
Apparently I am a verified bot developer and yet I don't think any of my bots are verified. I'll take a look at my emails though.. Can someone explain this. It's about changes to intents etc
#general will be better for that i think 👀 Just remember that you have to use / and if you bot is verified, you will not access anymore message.content
Discord even said that I am a verified bot developer but they sent no confirmation email that a bot of mine was verified
Aight ty
your bot hasn't been approved onto the site yet
you gonna have to wait for a bot reviewer to review your bot
once approve will you be able to see your bot on the top.gg page
np
it usually takes 2 weeks or longer
cause the queue is a bit big from what i remember
It loads undefinitly
Check the pinned messages. The refresh data button isn't working rn.
it will update itself eventually
By the way I just noticed you mentioned "nsfw" features in your long description. That's against our guidelines. I'd recommend changing that as soon as possible to avoid getting declined. You can see all our guidelines here: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines
💌 Feedback and Suggestions
We're always open to hearing your thoughts and ideas for Top.gg! If you would like to provide feedback on existing features or suggest new ideas for the site, please check out our feedback page!
Top.gg Feedback: https://feedback.top.gg
Reporting a bug or issue
To report an issue please open a support ticket.
Open a new ticket: https://support.top.gg/support/tickets/new
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
yo, i created a bot some time ago and my account got hacked and i want to change the creator on the site to my new account
can i do it?
Do you still have access to the bot? (ie: token)
i have the token
Ok
Please DM me your bot ID and I'll help you through the transfer process
The previous owner needs to transfer it to a team and add you to the team.
-team
I understand review reports have no ETA, but after 2 weeks and someone from topgg quite literally telling me that the reviews definitely go against the guidelines I would've hoped they would by now have been removed, as much as the comments made are not visible, these reviews still bring down the average rating of my bot majorly, which then affects user confidence, please get this fixed, if someone can tell me the reviews are against guidelines, surely someone can remove them?
Bot ID: 891665780050100235
I again note
The reviews were reported by you already, we do not have an ETA on when these are handled
We do understand the frustration, but ask you to be patient
When is it likely to be sorted though, it's ok not to have an ETA but when staff have said that they definitely do go against guidelines, why haven't they then been deleted, just asking so I can better understand the system and what brings this all to a slow.
Database issue?
Tbf it does seem like the reports are never actually reviewed because people time and time again come back to complain
I wait 1 week
Usually you would refresh data but the button to do so is broken
lol
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
there we go
@long ferry I always get dm from luca about declined 😂
then make sure your bot follows our #rules-and-info 
Yea it’s just little thing I forget to remove
100 requests every second per IP
The widgets apply to that too as they're under the API endpoint too https://docs.top.gg/resources/ratelimits/
Though seems like you decided to load it 100 times per second
id?
821289091856859166
you deleted your server on the 18th
Yes
Because I added it back
you have not added it back
make an edit on it and then it should be accessible
not sure why you decided to delete it though
You can only add to a team now
Instead of adding multiple creators, you can add those users to a team and move the bot to that team
My id was compromised :/
Okay, thanks! 🙂
🙂
Hey!
Hey, need any help?
I run a server based on Cryptocurrency & NFTs, so people can learn about them
Someone gave a 1 star review as they don't like NFTs but nothing bad about the server itself
I was wondering if this is within the rules?
Okay thanks mate, because I am fully up for criticism, but I can't really improve the server in a way to make it so they can be happy haha
is there any way i can fetch bot stats from the page without having a bot on there
Nope
You need a bot for an api key
bruh okay then
An approved bot
may i ask how this is done?
Using HTML
Click “Click here”
That’s how you get it the first time
no i didnt
Is your bot approved
i clicked it a thousand times
yes thats why i have my role
The bot giving the role is a tad broken atm so just wondered
i got it months ago
Click the button once, then refresh the page
how do i do that, all i see is this the add your server, server details
You need to write the description using HTML for that
do you maybe have an example?
Literally set the html code as your long description
same as any other place, just dont need to include html/body tags(as they already exist on the site)
https://top.gg/servers/909144548838637629 ```html
<link href="https://api.fontshare.com/css?f[]=satoshi@500&display=swap" rel="stylesheet">
<body>
<h1 style="font-family: 'Satoshi', sans-serif;"><img src="https://i.imgur.com/oJN6t9A.png" align="left" style="filter: invert(47%) sepia(65%) saturate(6900%) hue-rotate(327deg) brightness(103%) contrast(101%);">top.gg</h1>
<h3 style="font-family: 'Satoshi', sans-serif;">日本語が読めるといいのですが</h3>
<h3 style="font-family: 'Satoshi', sans-serif;">если вы читаете это, вы qt</h3>
<h3 style="font-family: 'Satoshi', sans-serif;">Алек чертовски эпичен</h3>
<h1 style="font-family: 'Satoshi', sans-serif;">פּעניס</h1>
</body>```
thats an example
ah okay
thanks
I'm trying to create an bid profile but I keep getting an 504 error. Does top.gg have problems with actions right now?
Images need to be under 80kb
Oh, I see. Thank you
So they transferred the ownership of the discord server to you?
Hey Hope!
Is this against the reviewing rules? @long ferry
I cannot help right now
cc @vagrant wigeon 
@thorn rover if the review is not related to your bot at all you can report it
Do webhooks send the user object or just the user ID?
user id
Whats the best way to make a transcript of a particular channel?
I am an admin on a discord server and have added that server to top.gg twice
It shows in my profile everytime
But as soon as I click on either the edit or view button it gives me a 403 error and goes back to saying Add to Top.gg on my profile
The link to the server's page on the website still works but I have no clue why this happens
you cannot edit the server if you're not the owner
you need to ask the owner to add you to a team
is there an event to check when a user sends a review?
I cannot right now
Okey thx who can help me?
I got the message that my bot approved, but it shows unconfirmed on the web page
@stoic socket
it didn't work
Yea thx
is there an event to check when a user sends a review?
Nope
That is a feature which has been suggested on https://feedback.top.gg tho, might be worth upvoting it
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
Hey, anyone tell me how i get my server profiles image to show instead of red circle and letters?
read pins
read pins aswell
okay thankyou
I don't see anything about that there, what am I missing?
xiuh — 12/13/2021
The refresh data button is currently not functional. The dev team is aware and working on a fix.
I didn't know the refresh button was anything to do with that sorry, and thanks.
fetch("https://top.gg/api/bots/890605240309661726/stats", {
method: "POST",
body: JSON.stringify({ server_count: bot.guilds.cache.size }),
headers: {
"Content-Type": "application/json",
"Authorization": "[REDACTED]"
}
}).then(res => res.json()).then(res => console.log(res))
``` is returning `{}`, any ideas?
wrong channel. use #topgg-api
I have a question, when it comes to carrying all the data to "send / publish" my bot because the literal page is not sent, it does nothing, it only loads and does not upload the bot data
will I be putting some data wrong? (PD: if any word is misspelled, sorry, my English is a bad thing)
clear cache
save your description
How long dose in take for your bot to get accepted
ok
My bot's profile image is not working, the badges are not working as well.
I tried refreshing data, but it didn't work
The refresh data button is broken at the moment
ooh i see, so there is nothing that i can do to fix the profile image?
Nope sadly not atm
oky oky, thanks
Where are they ?
people can vote for my bot but they can't view its page. not approved, i know, but they can vote my bot
also i didn't get dm from "Top.gg Watcher" bot
cause your bot isn't approved yet
you wont get a dm from watcher until it its approved
I think this role was only giving the bot to those who were approved. do i know wrong?
Has the system changed?
probably for a different bot 
Is it your only bot?
I remember Hope (I think) saying that the bot giving the role isn’t very accurate rn
i have only this bot
Yep it’s because the role bot is broken
It gives the role regardless
Try clearing cache
@sturdy swan try again in like 30mins if that doesnt work ^^
thanks
known issue
I saw unbeilvaboat put there whole website as the description, how do i do that
iframes
<iframe src="website url"/>
ok
how does the credit system work 
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
Or just link them to a message
good point
Hey gang, just a quick Q. I have a bot published on top.gg that I just changed the name of. I can't seem to find a way to get the name change to reflect on the top.gg listing. I haven't seen a place to modify it. Is there something I am missing? (hoping I don't have to start over and submit from scratch)
Usually you can use the "Refresh Data" button, but its not functional at the moment
As soon as its fixed, you can refresh data!
Nope
is the refresh data button still broken
Why is my R music bots being declined every time
Most of them are clones
As in bots taken from GitHub and submitted
I accidentally placed a bid for the wrong application
Is that what GitHub is for sharing to codes with
Bid for the correct application
IIRC that fixes it
Well yeah but also no
if you bid the same amount on the same tag with a new product then it overrides the first bid
Because bots from GitHub need be modified
I also have it approved by other sites so it doesn’t matter too me
Is your bot a clone?
No because auto code told me I could use it if not why do they have a app for anyone to use
The thing is, the Top.gg Bot list rules states “Must not be an unmodified instance or fork of another bot and must have a considerable amount of modification”
Iframe
whats that
ok
Basically, you need to have modified the bot on Autocode enough for it to be considered your bot, not just some code you got from online
wich one
Long description
Well, I’ve got it approved by consteagle. I have submitted in other site
So it doesn’t matter to me
good for u
Well the difference is, Top.gg is a much larger bot list and has higher guidelines and requirements, whilst X generic botlist has low standards and is just thankful you’re bot is there
Either follow Top.gg’s guidelines or don’t submit your bot
Basically what bun said, each botlist has different requirements and guidelines to get on their site. Without following them, you cannot get your bot listed.
^^
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines Feel free to check this out @last veldt
Hello, could someone delete 2 reviews from my bot, they are both from alts, and the guy who left the reviews raided my server, ID of my bot is 843232491964071946
here is the raid
(the raid was done on an alt because I banned the guy's main account for creating lots of servers then adding my bot to them making it look like my bot was inorganically growing)
If you’ve reported them then a mod will review it
are you sure? I reported this toxic review months ago and nothing has happened
Hmm
theres no eta on reviews right now
also when they review, they won't know the context and that they raided my server
If you’ve reported the review then the comment is not visible
How do I know the progress of my bot that has not been approved?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Hi how can I change the logo on my bot on your site
read pins, the button to refresh data is broken atm
it's being worked on
Why can't I submit my bot on top.gg?
I've been trying for over a month and I can't get past the screen where I fill in the information about the bot
bot id?
914900604634144788
try submitting from another browser.
Alrighty, I'll try
It worked
No clue why it wasn't working on Google Chrome
Thank you!
-notified
DM from @wild stone and Bot Developer role if approved
DM from @wild stone and ping in #mod-logs if declined
oh ok cool, is there anyway to check the queue
Nope
2 weeks or more is the current eta
damn, thanks!
Okay
what's the auction system about?
I just added my server to the site and im already getting reviews.
All reviews are not even close to what my server is
Don't worry, they're not reviews of your server
Its a known issue that literally every new review left on the site now appears under servers
Hello, I have a question, what does my bot keep crying for so long? I want to do a note and I don't want to renew the application
crying?
you mean why it is still in queue
because you decided to delete it swice trying to get further in queue
but that essentially resets your queue position
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
I didn't delete anything?
you deleted your bot on the 19th and resubmitted it on the same day
which essentially reset your queue position from when you submitted your bot on the 16th
Ah oki
what I have to do now because I want to keep doing the bot and I do not want to remove the application from the queue
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Unless your bot is not finished yet, then I'd suggest removing it until it is
mine is closed, only someday I will add Polish radio
What do you mean with closed
Well, that my bot is just a radio one day I will add and I'm sorry that I write through a translator because I can not speak English
what's the auction system about?
-auctions @restive lily
@restive lily
What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.
Hi, I set up a reward role for upvoting my server.
Once I manually gave and remove the role of a server member when it was not given automatically
From then, the member can't get role by upvoting.
How to solve it ?
Hello I just submitted one of my bots cafe radio 1
I am only doing 1 bot only
So I am just making sure you got my request i sent it!
Please and thank you 🙂
Hello I have submitted a bot. How long will it take to verify It's been 1 week.
Wait more
Takes 2 weeks or more to approve your bot
First of all. Thank you staff for unbanning me from the server
2 weeks or more*
2 weeks or more
They have many bots to verify. Ofc they will take time
I have 5 bots the first one I am only using 1 the cafe raido 1 I might put the others on there im just using one for now
is that okay ?
that's okay
but why do you have so many bots
You can not
You can only add 1 bot
1 instance of that bot
I think you can add more bots
Nope
they meant non duplicates
Okay thank you! i only submit 1 bot only the first one ok
You can add more
The bot could just do like "oh yea you bought premium heres the invite"
what am i doing wrong?
What did you put in in the other input boxes?
just the usual stuff you would put











