#support
1 messages ¡ Page 600 of 1
Why the bot's invite not working? Is it because bot is not verified yet?
yep
me too, it's the same think, my bot hasn't be verify yet... And sorry for my english, i'm french in the origin
đ
your bot has not been reviewed
1+ week for review time
Can we see the verification queue?
nope, its private
ok
it needs to be significantly modified, including the addition of new functioning features.
ok, then have a nice week or more đ
Suggestion : It would be great if bot developers could know their waiting number in the verification queue
pins ^_^
https://i.imgur.com/f3s87Qn.png
yep
Ohh đ thanks
@woven thunder
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donât know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT âwithdrawâ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canât redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botâs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
This is the credits that u got from people that vote for ur bot good job
@long ferry -credits
It goes to card?
@sturdy swan are you turkish
yes?
auction ne?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donât know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT âwithdrawâ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canât redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botâs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
https://top.gg/api/widget/servers/840973904490528808.svg
Load the link in ur device and see!
How to get these?
Does that mean i can pay for netflix wit vote money?
As said, servers dont have widgets
But owo bot has
What's with the auctions?
-auctions
What are auctions? Click here to find out and click here to apply for access.
-servercount
@sturdy swan
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
@fluid birch can you tell ke in brief about the reason you stated while rejecting a bot named comfi
Ok
#mod-logs and DM from @hidden root will say why
I didn't understand what they mean
And i got the dm from @wild stone bot not @hidden root
Oh didnât realise they made messages come from Luca now, my bad
Yeah
dblapi.js
Is this the name of the npm package?
your bot was promoting sites like discords.com or discord boats on your bot page
which we do not allow
Oh where
Your bot page
How you know, you not even a bot reviewer here
Hello. I changed the image and name of my bot, but the old one still appears on the top.gg page, why?
Refresh data button
Where?
Youâve had a DM from Luca, a ping in #mod-logs, a bot reviewer and a moderator tell you so itâs pretty clear
Your bot page
Ok
Under the âEditâ button
No problemo

is there a site that explains the formating of the long description?
so that you can make it a little bit nicer
still waiting for support
Look up âMarkdown tutorialâ online
It supports both Markdown and HTML
owhh
for example by linking to your bot on another bot list
I got the answer from Familyfriendly
You got told how they can appeal yesterday.
Repeatedly asking for the same thing won't help their case.
I created my bot and when I go to add it the error
what error?
when I go to add it to a server it says that it gives an error when adding
Want print?
sure
Calm down, I'll take the first
Yes
How do I get the bot to be apro
if you've submitted the bot then it should be approved soon
the queue time is 1 week+ at the moment
ok sorry
when attempting to logout of the site (https://top.gg) it immediately logs back in with the exact same account
Clear your cache
if my bot is approved will i win a bot developer position?
If your bot is approved you will get the bot developer role
Not sure what you mean by âwinning a bot developer positionâ
Ok
bot approved --> DM from @wild stone, bot goes live on site, you get Bot Developer role
bot declined --> DM from @wild stone, ping in #mod-logs
Frick 3weeks and i need to verify my identity to get verified badge on the bot
-nobadge btw
@hexed forge

checkmark
Ye but im little bit skeptical of giving my id to discord ||i mean including with RÄ, that is a number in slovakia rhat u can use to verify ur self in banks and more||
I know that its going via stripe, i given them my card number before
apparently a few "higher-ups" at discord gets access to your details too
I know
Im woried about that
I mean that someone could do something
I knwo that they would use that info in case of some illegal activity
i need help
the refresh button is not working, is not get the avatar and the username
i already press that button 10000000 times and doesn't works
@real laurel
re: listed as server owner even when I'm not in the server
I talked with one of the owners and they said I'm listed as admin on that server without being on the server??
but they rebranded/renamed the server to something else so I'm not sure how that works.
either way I was able to confirm I'm 100% not on that server, anyway, either they explained it badly to me, or its a discord bug, or its a top.gg bug.
anyway, seems resolved now
hi
my bot page doesn't have a logo
A simple to use Discord bot that will satisfy every Discord need.
Welcome/leave messages, autorole, reaction role, giveaways, fun, leveling
doesnt change it
okay ty
strange, getting the same issue.
some of the other music tags work though.
https://top.gg/tag/247-music?page=1
https://top.gg/tag/discord-music-bot?page=1
yeah
Hello đ
I've just added a server to top.gg and now I'd like to set up a Voter role. However I'm having troubles.
When I've selected a role and I hit the button "Save Changes" the following message comes up:
"Your form contained some validation errors"
Can anyone help me to fix this problem by chance?
Yep thatâs the issue
damn
There needs to be a warning for 25 character tags
oh ok
you vote on the servers page
but yk how sometimes ppl can go like >vote to get the link
how do u do that
question, what is this used for?
-credits
@loud ocean
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donât know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT âwithdrawâ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canât redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botâs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Thats money
ah alr, thanks
Oh thanks god
Thank you @long ferry
how do I make someone bald
completely unrelated
so I leave
yo wtf
ghost ping
edit pings don't show up
mm
refresh data
Ghostping
known issue
what do you need help with?
not sure where to report this, tho ofira just seem to have nuked a server ( https://top.gg/bot/818570692847992902 )
sb asked me to add a truth-or-dare-bot to my server
and I did that
there are three types of question
children-questions, teenagers-questions and adults-questions
Eventhough the channel is nsfw now, it says "this rating is disabled in this channel"
idk how to enable it
but I didn't find any support from their programmers
or any ToD-bot support
and here a quite a few bot-geniuses
maybe there is some enabling mechanism
not mechanism, but yk what I mean
where can i see v1 docs of top-gg/sdk?
+help
this not means ofira did this
I mean this is not proof of it
as it could send mee6 invite link
the owner probably accidentally published their token to github. if you can contact the owner ask them to use .env to secure their token and exclude it with .gitignore
@lone anvil ^
You can report bots by clicking the three dots below the vote button on the bot page
Surprised itâs not being deleted without the need to report on the site 
Doesn't seem like the server linked was responsible for this attack.
And it is not the same bot
There haven't been any reports or messages in there server about it either
hey i added my bot some time ago on the site, can someone check if it went through?
what was there?
Hi, I have a question, how much time does it take for a bot to be verified on the website?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Okay, thank you
Hey! I accidentally pushed a bad commit before leaving for thanksgiving, if I was to resubmit later whenever I get the chance to fix it, would it sit in the queue for 2 weeks again?
All good if that's the case lol, entirely my fault for not looking at what branch i pulled from
if you're going to resubmit your bot, yes
Gotcha
Thanks!
Also, how do I end your chatbot support? I don't need it and I don't see anything in the channels here mentioning it
this one
Lemme grab it one sec
Kinda figured
913859449662373909
I'm just exhausted and wasn't 100% sure lmao
Yup thanks, we likely don't reach out to you by ourselves unless it is related to a false decline, we mostly handle support related stuff within the channels
Yeah that makes sense
Also, our messages within direct messages might make more sense 
Yeah LOL
Refresh the page and it will ask u to login
Btw
I get that error when I'm not logged in
cache issue ig
Everyone is voting for my server but i can't see votes in top.gg
I am not getting money too
Pls helpđ˘
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donât know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT âwithdrawâ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canât redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botâs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
why the page is not load my bot information?
i already press the button all day but just not works
refreshing data is known to be stuck on an infinite loop right now
however the top.gg page has no affiliation with your bot's status page on discord
those are two completely different entities
And can it be solved?
yes
ty
why my bot's page dont update my bot's new icon?
it keeps the old one
i do refresh data but nothing happens
How to set a webhook? For voting
hey my bot joined your verification center 12h ago but I didn't get a reply till now
Bot id: 911040188325691413
Hey my team member sumbited his unban appeal still no response been like 1.3 months now
bot reviewal is not instantaneous. be patient.
please keep in mind it's not just them in the appeal queue, there are potentially many others that have submitted their appeal before them. just be patient
Ok
oke thanks
Someone tell me when i submitted my bot
ID :911149764438016101
24th
Guys, how to register my server with you?
great is this gonna be common everytime i visit a new page on the site now
@cyan flint@cobalt sleet
-zendesk how to add your server
How to use Top.gg
How to Add Your Server to Top.gg
is there a way to transfer bot's ownership to an other account whose owner's account has been deleted
You need to be able to prove ownership of the bot by changing the bot status temporarily.
You can DM me
Okay thank you
Thx
That's not the solution to their issue
Please DM me to transfer ownership @sacred charm
Thought he needed to apply
No
He just said where do I apply
^
Please read chat before replying
Okay
i asked for my friend now he is writing to you
(i replied wrong / mac's message)
is there is way to refresh my bot's data while the refresh data button is down
Currently the refresh data button isn't working. There's no ETA for a fix.
How old are you
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Thatâs def you on your pfp
ye, i know that so im tryna find out if there is a way to refresh my bot's data without the button
Unfortunately there isn't
that's...sad
Making our bot to generate an invite to a server that the bot is in is against the discord TOS or no? Since someone is asking to make a code to generate invites to a server that their bot is in
It's ok if the server owners are aware and explicitly agree to it. It is not ok to create an invite without permission and then to join that server using the invite your bot created. That's a breach of Discord's developer policy and terms of service.
Ok thanks!
Basically you can't use you bot to gain access to private servers without the owner's consent.
nevermind that's what mac said
this would be the support server
Privacy breaches are my favourite bans 
hello i need help
I had a bot in my old account, I added it here, then my account was stolen, so I made the same bot from this new account, but is it okay if I add the bot with the same name again? or delete the previous bot?
Shall I tell you the name of the bot?
hold on send me the bot on the one that got delted
do you wanna add the same bot
or another bot but does the same thing
bot name is StroiX
I want this bot deleted from here
show proof you owned that bot
because I can't access the bot anymore
Are you authorized?
No I am not a mod
DM a mod proof
That you owned that bot and tell them to take it down
I don't have that bot anymore so I want it deleted
I have evidence, but what kind of proof do you want?
By the way, I am Turkish
I don't want anything
Do you have any evidence that shows you are owner of the bot, if so just DM a mod and show evidence then proceed to request for a bot removal
If not the bot can not be taken down iirc
Any avaible mod
That is not evidence
okey thank you
Has the search button bug been fixed?
per 12h
-team
ty
Statut
I entered my bot, it was also invited to the Verify server, but the page can no longer be found. Can anyone help me?
Then Iâm guessing itâs been declined
Ohkkk thanks!
Okay thanks
Huh itâs not
@mint wadi
Bot added to verification server, then page is now 404 and itâs not been declined
Is there a way to find out why?
Just pinged a bot reviewer who might be able to see
@obsidian pebble#mod-logs message
Ah they may have changed name then
I looked for mentions but couldnât see it
I know, thatâs the first place I looked
Okay thanks
no worries 
Ahh yeah itâs declined, stupid discord cache 
Could you show what error it gives you?
2sc
Guys do you always get a response for auction requests or if you get none = declined?
@vagrant wigeon i click in submit and it's doing nothing ..
Clear cache
Hi, I have a question why my bot was rejected?
My bot is online all the time and rejected as offline
maybe during the time they tested it was offline
thats a known issue
@sturdy swan dm the reviewer who declined your bot for more information
@sturdy swan are you still having trouble after clearing cache?
Hello,
I'd like to get some updates about the #logs channel that got hidden from us, members, some time ago.
Will it ever come back? If yes, is there any ETA?
it will, there is no eta
All right, thanks 
its been several months 
yes, we realize, and we apologize for the inconvenience. however, we hope you understand that we haven't forgotten about #logs, but that there are other issues that must be addressed first and prioritized.

When will you guys solve the error where Updated Bot PFP doesn't show on website page 
Why is the Refresh Data on the bot page view so slow?
It doesn't even work

Will it be fixed?
There's no ETA for a fix.
Ahh f
The dev team is aware

hii
with
top.gg only
like
so if i submit my bot
and its help is not working it does has a list
will topgg acept?
it needs a working help command
its a common decline reason
refresh data, if that doesn't work then wait for the fix to come out
uhm whats
this: https://top.gg/bot/824723898469318677
This bot description like junk
right
ohk
its Aurel's test bot
ohh
refresh data not working is a known issue atm
Not only is refresh data not working, but the picture seems to have been lost somehow for the large bot.
yes, the devs are aware
testbot
The picture was lost for the bot though somehow
So is that another bug?
that can occasionally happen when changing your bots avatar, thats normal
Why my discord bot name is not changing when i changed the name almost a week ago?
would change using the refresh data button, which is not functional right now
hm, so any other option right now?
how i can delete one of my bot
@worldly pond #auctions-support
delete button in the bot page
At the moment no
thx
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donât know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT âwithdrawâ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canât redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botâs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
I fill everything in the add section, then I press send, but it does not work?
Hi, I am having this issue again, as well as my friend.
How will I know if my server has been accepted?
How long does the verification take?
Servers don't have a verification process
Refer to pins
Why are some bot tags redirecting me to servers?
why?
My bot recently got 1.04K
and i wanted to know like what will happen next people say i get real money , auctions ..... ect
votes?
you get $15 for 101 votes then $0.001 per vote after
help please. I submitted a bot, but my top.gg profile says that I have no projects. When I go to submit again, it says that a bot with my id has already been submitted for reveiw. Should I consider it submitted?
why when i click refresh data button it dont change de bot name? can someone change it for me?
I resubmitted this bot, if that is important
known issue
1 week+
yes
uff ok i will w8
k thanks
if on pc do ctrl+shift+r on your profile page
How long is estimated to resolve?
ok
Hi @young echo i would like to dispute your decline of Role Menu (859363046185893890) but it appears you have your DMs disabled and friend request disabled. Could I borrow you for a minute?
DMs for mac aren't closed
I was DMing him aboout my decline like 10 mins ago
check your privacy settinsg
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
Okay it was my bad
I was looking at the wrong Mac, I'm truly sorry
The discrim in the notification message could help a lot tho
Got the wrong one :p
Yeah, it confused me a little
Ah yes I was wondering why I didn't get any ping 
Why is my bot taking so long in #mod-logs I put it to be checked 5 hours ago? Is this an error.. im confused please explain
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Hello! I can't add a voting reward role and that already for some months
It displays lots of roles but the one I want to pick
Either use a vote tracker bot or wait for a fix
What error?
both lol
Send a ss of the error
i cant i am on pc
idk how to lol
kk thanks
would my bot be considered nsfw if there are curse words?
One question: Does the top.gg Bot has to be on my server so I can share my server on the site?
yes, it needs to be in the server
Alright, thank you
When will the Button Refresh Data be repaired? (Mention me)
no eta.
Is there no url like /edit?
pretty sure the refresh data backend is actually broken too
Ah ok
that's horizon's background
copyright + L + skill issue + ratio + cancelled
not understand ?
this ^
there is no set time for a fix for this issue.
????
accod because I needed it
To change the name of my bot to the old name on top.gg
....................................
@sturdy swan @sturdy swan
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Help pls
nit none of my buissnes he was talking to me i replyed
like you were told last time
u need to wait for queue
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
the bot owner transfer bit?
thats broken iirc
and shouldn't show up
Why do I have developer role?
because your bot was accepted
Oh I just got accepted now
Ok so then i can go ahead
yeah
Hello, good afternoon, a question, what can I do if you don't let me vote in soccer guru from cell phone but from pc
Can I speak in Spanish or only in English? Xd
any language
Oh, gracias :D
Entonces, como le hago ?
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@sturdy swan
@vagrant wigeon i'm on phone
hello
the button refresh data is not working
yep thats a known issue, no eta on a fix but the dev's are aware
ok, thanks!
@tacit zodiac sorry for the ping but I guess ur the person who handles tickets in email?? My ticket was closed bcz I forgot to check it, would I be able to continue the ticket here?
Please submit a new one
In email?
Yes
Okk
-upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
What happens to my bot profile picture? I updated it a few days ago and it doesn't show up. (I clicked on the "Refresh Data" button, but nothing happened.)
Why can't I add bots?
click on add an then on bot
It is not happening
hm thin i dont know xD
I enter my bot's id and press find bot but it doesn't work
Then youâve entered an incorrect id
no
Yeah not the right ID
yes
Cc @zinc oracle
I mean on developer portal
No
it doesn't happen again :(
Is there a server limit or something?
@stoic socket
?
ok then it doesn't work
does your bot exist htere
hmm
wierd
weird
refresh top.gg page @tacit vapor
it does get picked up on top.gg
how so?
still not happening
even though i renew
was transferred
several times
Also, as a note
we do not allow competitors on our site
your server is basically a competitor
Feel free to report them then, we are mainly based on user reports
How to use Top.gg
How to Add Your Server to Top.gg
read that
sexy
Thank you
dc.verify in
?
Hi, my bot was rejected due to the commands not working. My bot commands if they work only that it takes a second to respond. #mod-logs message
DM @steady finch
Oh okay thank you
done
didn't work
this is after clearing cache too
use a different browser then, no clue otherwise
hello everyone, i can't make an auction access request. however, my bot has been registered with top.gg for about 3 months. what can i do? have i overlooked something?
use other product instead
Yep same
same.
the website is slow, anyone else having this issue?
When do #logs come back
Not yet
Sites down
Yup already informed devs
hi i wanted to know why the timer is not running?
yes
Wrong server
Ask there
(Iâm guessing itâs mee6 based on how the dashboard looks)
we no longer add bots here since a while ago
why?
The amount of bots we'd have on this server, aswell as discord hinting towards implementing a bot limit on servers
by the way when i change my bots page on top.gg it says âerror occurred verifyingâ
never heard of that error, screenshot please
brb
âYour form contained validation errorâ my bad it says this, but it says it when i do it like force dark mode
Try resetting theme preference
how
why is it broken?
ok
No reason, and Iâm guessing there is no eta to fix, but itâs broken
so it simply broken forever till they find the reason?
you can select a theme if using css, but it wont save
Basically yeah, theyâre got a long list of things to fix and selecting a theme on a bot page probably isnât a high priority
Oh alright
Thanks
How can i make a custom bot page and how does it look when we do it?
You can use the preview feature to see how it will look like
@chrome oriole
You can use the bot in #commands
how can i make one
like do i need a link
use the preview button on your edit page
yes?
Ok
it should then show your changes
Thanks!
its been a few days since i submitted my bot but ive not got a responce
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Okay when i preview, it doesn)t show up
it doesnâ show up
I need my bots name capitalized on the site and it's new pfp to be updated as it was reset to nothing, how do I do so?
when is refresh data working again?
I need credit card what shoud i do
not sure where you'd need a credit card, could you elaborate?
Why is my long description returning this?
check all of your fields, especially the tag one
make sure the tags you have chosen are below 25 characters
-suppot
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
smh
Nope
screenshot your short description
Just the long description
changing in the means of filling out required fields
I cant reproduce the issue you're having
are you familiar with inspect element?
Kinda
Open inspect element, navigate to the network tab, press the trashcan (clear) button and press save on your bot page
you should then see a failed request appear, correct?
have you refreshed during saving perhaps?
thats request blocking, unless certain requests were blocked when trying to save
anyways works now
Yeah if it happens again I will document it then report it here
yup
My bot Arcan(900877953909530654) is working now :)
Resubmit it then
You have to wait in queue again
ok
My roles dont show up for some reason
Im not sure how to fix it it has been a week
make sure the bot is higher up in the role list
https://i.capy.host/3SU0NAgw @robust quartz
Thanks but it still hasnt worked
Ill wait a bit to make sure thougj
Though*
how does one get vote credits? like how much do you need to get 1 penny
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donât know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT âwithdrawâ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canât redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botâs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
1 penny = 1 penny
@pliant mauve
What's broken about the bot?
you can just report the bot on the page
ok thanks buddy :)
no worries 
if i edit css in descripition it is not changing - like background , text colour
try adding !important to override it.
ok,thx
now also not working , id , if you can give code example
you may ask for further help in #development
no prefix
no
then
yes
Is it a valid invite? Have you added the bot too? Is the invite from that server? Don't press create invite
If you have pressed create invite, refresh and re-do the process
Hello, I have a question, Can I lock a command for only the members of a specific guild?
Do you mean something like an entire command category for example limited to your support server?
I mean a command only available to users who are in a guild
Yeah that's totally fine
Alright, thanks!
What bug
Which bug
Youâve asked before and youâve never specified which one
Doesn't show my server when I type it
Server with less votes show higher up
Ahh that
it is
Jus see here
Itâs on the site
Ye
Itâs a glitch atm for bots and servers to not show up straight away
Also you should really redo your description
Nah it never shows tho
ok explain, i put my bot for verification 1 day ago! is the queue really this long?? my bot has not shown yet..
Yes it is a long queue
1week+ atm
So be patient
Yes
wow
Might be shorter, might be longer
oh sorry
how to thread message move to other channel or thread??
Are you the owner of that server?
actually the owner of that discord server, not an administrator? I am referring to the owner of the actual discord server, not the listing
as it seems like @past bloom / Kristoffer Chan owns the server on top.gg
Already did ages ago
waha my bot decline bc i am doing anything and i add again and
How do i use @wild stone
Luca is mainly a moderation bot for our server only
You already submitted it yesterday
yes
no
yestreday
it show 404 error
so cant i now
bc yestredy i was doing any work why u chehck it
and i cant add now to??
@long ferry
Because you already submitted it
is responce is pending or not
bc it not showing in my profile
@sturdy swan not really useful reactions so please dont
How to reset xer word bot
Everything is an approximate
-wrongserver still
@fleet cloud
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
-help
also luca can only be used my mods
How to add image in my bot description??
Try it and see, cant check that file
what are vote credits and can they be earned through servers as well?
they are solely to be used to purchase tags
if your bot own the tag it'll appear as first regardless of votes
what r the tags used for
like, u search for "games"
if the bot/server owns the tag "games" it'll appear as first there
through votes
my server only has 50 votes currently
10 credits for first 100 votes, then 1 for every 1000 votes
and how do i spend those
oh ok thx
you need auctions access
in total or this month?
should i request access immediately or when i have the credits đ¤
sorry for asking too many questions
usually you'll not get access in time to use this month's credits
hello i need to see my bot was agree or refuse
they take a long time
just wait, it wasn't reviewed yet
try to press "Refresh data" on its page




