#support
1 messages ยท Page 597 of 1
You must wait for it to be reviewed.
-invitebot
It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.
Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged[..], then we cannot help you. Reach out to the bot developer for these issues by going to their support server.
It's explained above
Queue time is currently 1 week or more
๐
Ohh
how can i apply for bot reviewer or mod
@sturdy swan bhai itne srvr pe roles ha itne pe he khush hoja -_-
what u need bruh
@sturdy swan kuch nhi
Is there any way to get the site to get my bot's icon again? It's not exactly a great look to have a basic single letter icon ๐ค
@worn ridge
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Hello! i wanted to change server info in top.gg, when i save changes it shows this but i couldnt find any error tho
It's a real shame that the button appears to not be working
why does it show this as an error?
Yeah it shouldn't take 5 minutes of the
on the button for it to grab refreshed data. There always seems to be something wrong with the site, it never just works :/
its taking forever @cobalt sleet
Yeah it's a known site issue right now that appeared yesterday. Seems to be related to a problem with Cloudflare.
ohk?
@cobalt sleet hello sry for disturbing can u look in to this, idk wut to do
Please DM me a screenshot of the whole page
sure
Is CSS fully supported in a bots long description? (for example could I potentially use columns with backgrounds, margins, padding and images?)
Yes
Lovely! Thank you so much for the help 
Question, what's the approximate time it takes for a bot to be reviewed
cant be much sure,
up to approximately 3 days or so (an estimation)
what are vote credits for?
you can use them for auctions
k thx
shoot
.
?
yea mine is taking longer
you can wait for about a week or two
hmm alright
Why is my Bot profile picture not showing up on top.gg?
It's broken for some reason
-refreshdata
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
The problem is I am running my bot on 3 different shards based on 3 different vps servers and each client gives the 1/3 of the total guild number. So would I get 1/3 of the total number count shown on the profile if I do this?
If that is the case, you could total them up and then post it
Feel free to ask in #topgg-api as well
Thanks
I have an issue, where i get a 403 error whenever i try to edit a server I own (the site shows clearly the edit button and me as an owner)
This didn't seem to help 
Also my auction ad prolly goes live tomorrow, so this being broken might be a major issue
hey
i hve a small question
wht can we use vote credit for
can we withdraw it and use it for stuff like nitro or is it kinda usseless
if we change the name of the bot in portal, does it get changed on the website too?
How long will it usually take for profile picture to appear after refresh data?
I filled everything needed, why do i still get this error?
Nvm, i refreshed and filled again and worked
i did twice, but i didn't change
https://rikuinthespace.wants-to.party/bottomgg.jpg can i add more creators? If so how? 
just download it

create a team
Then invite the creators to that team and they'll appear there?
hi, I would like to add a bot to your site but it shows an error that it is already added and I did not add a bot to your site
Send the id in here
No, https:// is correct
904364991182946355
ยฏ_(ใ)_/ยฏ
Seems like the bot was already submitted by 742353358072840324 /@sturdy swan
Do you know that user? Do they have the permission to submit your bot?
is it possible to submit bots by other users?!
I don't know this user, would you please reset it?
you should provide some evidence that you own the bot in developer portal
@sturdy swan same thing
wait
Yes, but that would cause the user to be banned if that's the case
stealing bots is legal?
Hello, it's not my bot, I didn't even add it. The only bot I added was mine called "PandaBot"
Send me a direct message, I'll handle it in a bit
same
Perhaps you were confused by the id? You are currently the user who submitted it
But how? I don't have this bot in discord bot developer
Otherwise, please delete it if it was actually accidental
Delete if from top.gg using the delete button
How to delete?
You should see a delete button on your bot page of that bot
my bot only works with slash commands, it doesn't have any message commands. what should i write to "prefix" box?
Just slash, add a comment about your bot using slash commands to avoid confusion
/
alright thanks
Already
Yup seeing it, thank you!
/ (slash only)
@sturdy swan try submitting it in like 10-20 minutes for the site to catch up
okey
are u sure
Yeah
@long ferry pls do the -credits thingy mabob command
Or @pliant mauve as hope went offline
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
@sturdy swan ^
Hey, where do i report a bot for breaking 7. for bots rules?
report button on bot pages
hi, why i cant add my bot to auction reqest
thanks
request using a product for now, then you can bid for your bot when you get access
its an issue with the sign up form
how to get access
so the bot auction is bugged?
the auctions request form is brokne
add as a product for now
ok
when a user votes, what information does it send and how?
Is it in the body?
couldnt find any docs for it
thanks
is it in the body then
๐คจ its post right?
it sends it to a post routewith a post method
ah
post
got it
thanks
.
whats wrong with it
every type of widget is not working on my bot
yes
are you posting stats?
mine is not working
bot id?
804651902896963584
are you posting stats to top.gg ?
yes
might be the ridiculous amount of symbols in the name
the widget likely can't render ๐๐ฌ๐ฑ ๐ช๐๐ซ๐๐ค๐ข๐ฏโขยฎ
but it works for my other bot
695922492027568176
more symbols
idk

@quartz willow you're smart and might know, what are some approved bot's widgets not working?
804651902896963584 is the id of the bot

-creits
-credits
read the message
Well
Basically said, you can't use weird symbols, just have a normal readable name
well all of their bot's names are weird symbols
but one of the just gives an error even tho its approved
Any idea how to make the Bot PFP show on Top.gg page? It's been almost 3 hours since I've done refresh data and done almost 5 times but to no avail
i've done it for a week now...
nothing
and how to update pfp?
bruhhh
My auction bid completes tomorrow, guess I'm fucked
I am pretty sure I have a bot in there tho
Use other product for now
alr
mind if i ask about how the process goes?
like after submitting what happens when accepted and etc
Once accepted, you will be given access to auctions
Basically
There's no eta for accepting rn
oh alr, thanks
so this "auctions" will put the bot on the top page or something?
sorry i am not quite used to this
Try refresh data then ctrl + shift + r
Still same 
Thank you :)
Is there supposed to be something here??
I keep refreshing
It doesn't seem to work
we had only one negative review like 8 months ago from a raider, who got banned in less than 3 minutes and your website never removed that review ever, I even reported it, reported here too but never got anything from it lol. Thank you!
We don't remove negative reviews, we remove reviews that break our review guidelines. If it doesn't break the guidelines, it stays
Hey, our server is pending auction review for almost 3 weeks, is that normal?
also... we can post our bot for auctions until the server is approved?
servers are not approved like bots
thanks for the quick response, so it means we need to wait more?
is there a way meanwhile to post our bot to the auctions?
select "other product", selecting a bot seems to not be functional atm
ok, just tried that. any estimation for how long we need to wait?
there's not eta for auction applications right now
Uh very big notification ๐
a week or so
ha oe anyway? and pk i don't have the dev bot rank?
what
and who is it who checks them bot?
-zendesk how your bot
How to use Top.gg
How your bot gets reviewed
read that
why my bot not reviewing?
when did you submit it
yes
hm i think 1 week
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
does topgg take any action for bots which have stolen the name of another bot? If so, who can i contact?
We don't have anything against bots using different bots name (such as multiple bots being named "Coolybot"), unless the intent is to impersonate a bigger bot, which would not be fine
Alright, thanks.
If that name is for example trademarked though, you could probably contact discord in regards to that if you're the trademark holder
Yea, probably a path we will end up going down since its harming our reputation
dev ignored us so ยฏ_(ใ)_/ยฏ
Definitely understandable
Is there any way to see how far back in queue ur bot is?
there's not
ah ok
Hi there! For some reason my bot shows the top.gg overview incorrectly, is this normal?
because of that emoji in your name
Hello, do I have a question? I wanted to know if it is possible to delete my bot on the Top.gg site?
Reason: is that I got hacked my discord account not long ago and suddenly the guy to delete my bot on the Discord Developer site
My bot is called H.A.D.E.S
thank you for your answer
Good day
bot id?
Hi when I go to my dashboard and click view on my bot (id 859363046185893890) it redirects me to 404 page but if i click edit i can edit it normally
clear cache
Also when i hit Shift+F5 the site says that i don't have any projects
known issue, but you should be able to view your bot after clearing cache on that bot page 404
Now it just says i don't have any projects despite that i added one minutes ago, should i re-add it?
see above
view your bot on your bot page, the projects one is currently a known issue
Ok, thank you it works
How Can I Delete the Team I've Created?
you cant delete teams as of now
I Can't Send Refresh Data to My Discord Bot What is the reason?
Known issue right now, seems to load for infinity right?
Yes it is
Yeah known issue
I don't have the bot ID because it is no longer in my applications on the discord developer site
Without the bot id, can't really do much as I can't tell which bot you're referring to
the name isn't the most accurate way
perhaps check your old support server or old logs
I may have what you need: 456226577798135808
seems to be a user ID, is that correct?
I'm trying to add my server
Could you elaborate?
?
I had made an order on my server and suddenly I still have the bot message in Delete-User
and I took the ID from the delete use
Hope, what can I do if someone has my discord bot on their top.gg account and I can't manage it myself?
the user was previously banned from our site but appealed iirc, their bot was deleted a bit longer ago
I did
If another user submitted your bot on top.gg, you can state the bot ID and I'll take a look at it
This is the bot ID: 757616034546057348
seems to be submitted by @still grotto, do you perhaps know them?
when would it be deleted? because I still see it in my list
I know him, he was a old developer of my bot. But I don't want my bot listed under his name on top.gg.
Did you perhaps submit your bot on this account? Because as said before, the id you gave me doesn't have any active bots
I Changed My Discord Bot Icon But It Didn't Change On The Site. I Can't Change It Without Renewing Can I?
Can someone look at my Bot profile on top.gg and make the Bot PFP appear? I've done refresh Data 10 times and ctrl + shift + r already
More votes = higher right
Do they have the permissions to submit your bot onto top.gg? If no, consider kindly asking them to delete it to avoid possible consequences for them submitting a bot they do not own
As said, known issue, you cant refresh your bot avatar as of now
My server has 22 votes but still can't be seen when I type it's name, server with 5 votes are higher
in fact it's good I just deleted it from my list on my Top.gg account
Well Thanks For Your Help
I've lost contact with the person since the person ran servers through my bot. He sent a message in every server with an everyone tag.
So you're not able to reach out to that person? In that case I'd try it myself
are you able to quickly prove you own the actual bot? Such as doing an eval so I can confirm you are the owner
I see
Is this enough proof?
The best way is to send me an invite to a server with the bot in it and then have the bot itself send a direct message to me
this proves that you're the rightful owner of that bot having access to the bots code etc
quick question, if the bot verified that mean the bot page is visible to the public rite?
Once your bot is approved, it should be publicly visible, correct
Aight thanks
Wait a second. I send you.
almost freaks out when it got 3 error logged
anyway cheers
So uh, I'm trying to get my server on top.gg but when I hit "add" and it takes me to another page, there is nothing there that will let me put my server up. Idk why
How do I feel if my bot and accept ?
-notified
If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.
๐ก Please make sure you have your DMs activated for this server.
It seems like I cant have a Banner:
known issue
ah, so its not my fault :)
Thank you
what was the expected time for your bot to get verified?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
will i get notified when my bot gets verified?
yeah
-upto
hey i got an email asking for me to contact @tacit zodiac about deleting my top.gg account
sorry for the ping
Can you DM me please.
How do I know if my bot has been accepted? I don't remember receiving any email however after checking the servers of my bot it's somehow gotten a few invites despite me not advertising it at all.
you have the bot dev role, so you have at least one bot approved on top.gg.
you also get a dm on approval(if you have dms open)
My dms are off haha ๐
Also, how do I check the downloads of my bot? I see people have invited it however I don't see any "Someone downloaded your bot" notifications.
thats up to you to code, we dont provide invite notifications.
Ah, that's fine, one last thing, I searched mp3 on top.gg and my bot doesn't show up at all, why?
likely related to the indexing time, your bot was recently approved so it may not show in search for awhile
Ah, alright, appreciate it.
Hey, I got a DM from a bot I have no mutual servers with. It messaged me, saying that I won 14 free server boosts, which I'd normally assume is just spam, but it's verified. The tag is aqua#7347, and if anyone can inform me what's going on, that'd be great. Thanks!
whats the id
aqua#7347
One message removed from a suspended account.
One message removed from a suspended account.
oh sorry
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
how do i find it?
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
894204039225557022
One message removed from a suspended account.
thanks
One message removed from a suspended account.
One message removed from a suspended account.
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
report it through discord
Hey there! I just bought an incense but no spawns are popping up. The server doesnโt seem to be down because I pinged it, but nothing is spawning. Any advice?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
So uh I resubmit my bot and it gives me an 404 error and also ping me back because I will be offline
why we cant add owners anymore
owners have been replaced with teams
So my discord account Spots#001 has been hacked recently and I decided to add a bot called internal to top.gg but I didnt realize I did it on the account that got hacked and I want the ownership to this acc is there any way I can do that do I have to verify its me or something?
Is ghosty down rn?
i going to add description with iframe my website
but get error
@gloomy shell you can help me about this
and sorry for ping
we are the wrong server for this question
it has to be 300 characters, as it says in the red error message
Can you read my support question please.
im not sure what you mean by that
^
im not talking to you im talking to switch
ik
When I try to make my site in the description part, I get an error like this
read the error message? it literally describes what you are doing wrong
its not 300 characters
my bad english sorry
you need more words
i read the erorr message but
you can dm a moderator and work with them to prove you own the bot adn have it removed so that you can relist it, but I am not available to do that right now so you'll need to contact some other mod for that 
I did, they dont respond
okay thanks
be patient or try another moderator
Alr
Man so I have to type the description again ๐ญ
you can ask them to copy it for you
oh ok
Where to view my bot review progress? (I'm in tablet)
Okk so i added my server to thetop.gg list but when i went to the website and searched it up the server is not showing up
Can someone help me
you can only see if its in queue or approved (no progress bar etc)
it can take a few hours to show in search results
its been a day or two
try editing it, saving it, and then checking again in a few hours. sometimes it can take a few tries, search indexing is still kinda wonky
I'm using images for my bot's long description but top.gg is absolutely crunching the quality, I noticed that ProBot was also using images (https://top.gg/bot/282859044593598464) but that theirs have retained a slightly better level of quality. Is there anything I can do to preserve image quality?
i added almost 5 servers,none are showing up
is it verified?
i mean
did they review it?
ok sry
Hi may I have help, my community screening stopped working and I have no idea what happened. But without that my mee6 bot won't assign roles to new members when they join.
๐คทโโ๏ธ don't use it.
Anyway...
this isnt a top.gg issue, its a discord issue
or a mee6 issue
either way, wrong server
Nvm I'm just stupid x
I'm having a problem with my bot's page on top.gg so the problem is its not showing the pfp of the bot. is there any solutions for this?
click Refresh Data button on your bots page
clicked on it but nothing changed
clear cache
Is there some sort of cooling down period or requirement before you can request auction access? Despite having an approved bot I am unable to select it in the application, it says 'you don't have any bots yet, add one here'
That's currently a bug, select other product and then link your bot page as per the latest message in #site-status
Ah ok thank you!
So I Resubmit my bot and it gives 404 error what should i do
I'd suggest renaming Explore -> Tags (or some shit like that), makes it easier to understand
Cuz you click explore and it gets you to tags page
I'd rather rename it or make an exploring make with suggested bots like main page but a bit different I think (cant say the design I imagine in words, prob will make figma and share l8er)
does this stop verifying music bots?
we're not discord, we handle all bots the same as long as they follow #rules-and-info
Hey 2 people wrote useless reviews which are not related to my bot and I just reported them. Can you remove it pls?
we take a look at reported reviews in chronological order of reviewal, so it'll take some time
Ok
You have to be logged
is this a glitch?
-servercount
@jaunty jacinth
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
Probably a visual bug
Hi. May I ask whether top.gg bot will send advertisements or messages in my server or not?
Top.gg will never post anything in your server. It just keeps your page info up to date on the site with member count, server icon, name etc.
I see. ty sm
No problem! 
i reloaded it 5 times already
hello im having some troubles on my end
everytime i access the website there seems to be a white overlay on top of the web
the contents show up for a while and then there's this white thing. Waited 5 mins, still nothing. Cant close, cant scroll, can only refresh. Many thanks in advance!
Not sure why you'd do that, removing is basically deleting
How long does it take to get your bot developer role removed?
You want it removed?
I apparently don't have bots anymore on the website, which wasn't really expected
Anyways I have same problem
๐ญ
looks like your bot was deleted Nov 20th by the primary owner (Phantom)
hmm, thanks. probably was a mistake from him, will look into it
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Where can I turn this feature on so only I can turn it on but not everyone can chat
#development can help you out
Is there a method to look at the queue for the bot reviewing?
There is not
Hi why my bot doesnt show up?
Oooooo
ooooo?
hello
i don't know why but when i add bot in my topgg profil he disappears
but if he is not validated normally we send a message but I receive nothing
does discord have a discord server?
discord.gg/discord-developers for developers
discord.gg/discord-townhall for their new general server
Any timeline on when the issue of Bot PFP not displaying will be resolved?
We've already notified the dev team about this issue. It'll get fixed in a future update but for now there's no ETA.
Hey. My friend got banned from the server. He has sent an appeal regarding that on 17th October. It's more than a month still no response. Why is it like that. When will it be reviewed?
There's no ETA for ban appeals
What's his ID?
736866280791081000
But it's 5 days passed a month
He have briefly explained everything in the appeal
The server is not showing up and its almost been 2 days since the server was uploaded to top.gg
-appeal
@tardy yarrow
How do I appeal?
For more information about how to appeal you can view this article.
Everything is explained in that article
I want help, my bot is in 100 server and i wanna leave my bot server less than 25 members .how to do that??
-support
@onyx merlin
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
why does "Refresh Data" in bot page tooks forever? I've waiting about 5 to 7 minutes it's still continue loading, that's why I even can't able to refresh to new name and avatar...
That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.
Oh, alright, thanks!
hello! i'm trying to add my server to top.gg but it doesn't seem to be working. can anyone help me?
i'm supposed to have 2 servers but it doesnt show up on this page. what do i do?
seems to be a common issue
ty
How long does it usually take for a project to be approved?
The last time that i submitted something it was 3 days but its already 5 now
is there any problem with website i can't edit my server info
You submitted on the 18th which was 4 days ago. Queue time is currently 1 week or more.
Humor isnโt a personality trait found in moderators.
O oke! Thanks!
No problem! 
Yeah. I only make moderately funny jokes.
chuckles
are bot reviewer applications still open?
They're permanently open. We review applications periodically.
@cobalt sleet
Can anyone say
Why can't I view my comments area
On top.gg
Literally since the past 3 days it's been saying can't view
I am inviting the other owner of my bot, but he does not appear in the pending invitations
Hi, I got a question. My bot was decline the 20/11/2021, but i see it in my Bot pages. When i try to click it, i got a 404 error. It's normal ?
https://i.imgur.com/jAiysKW.png
you resubmitted your bot earlier today, its likely cache thats not letting you visit your bot page
why do I keep getting directed to this page every time I try to test out my bot invite after adding it to https://top.gg
Hi, am I stupid? I can't add my server it's just not in list at all (is there a list?)
how do i inv the disboard bot
oh okay tysm
Mods, one user contacted me that their vote did not come trough to my votes channel, I tested it with the test button and with a manual post to my webhook set up, both worked fine. Was there a problem known with sending the webhooks out?
webhooks are functional, likely related to your webhook
I tested everything
Manual post to my url, used the Test Webhook button, etc
It seems like you're the only one with that missing votes issue, are you sure it is 100% not related to your webhook?
yea pretty sure
tho it was only 1 user
and later it worked fine again
Also, I can't refresh my bots data, when I click on the refresh button. Loads very long and nothing happens
@long ferry
known issue
ok
yea idk what was up with the webhook when I have this issue again ill come back to you
I recently requested auction access and I noticed that the page is still โrequest auction accessโ I just wanted to check if my request had gone through and also what the waiting period might be approximately? (I recognise that you guys are all very busy and it will likely take a while, thank you so much for all you do staff <3)
theres no eta for auction requests
Yeah its fine
ok ty
Hello can i ask the max bots that can be added in a server?
iirc there's no limit as of now, but might actually become one later on
Oh thanks!
Whatโs the markdown command again?
markdown command?
You know, to display all the markdownโs that are used to edit a server page
thats a invalid url then
 is not valid
right click the gif on imgur, then copy image url
oh that image is entirely unavailable
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
check your tags
Everything seems fine.
screenshot the tags please
how long does it take for my bot to get verified?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Yo
I can't log in
To the site
There's an authorization issue when I try on the website
clear cache and cookies, then try again
I tried thqt
Already
That*
Like do I just deal with it or
Idk
I'm trying to vote on a bot so I can get my autoroles set up
Reactionroles
try a different browser then
is the analytics suppose to be 0 everything?
analytics doesnt function currently
the team owner/moderators/administrator can't answer reviews?
Help me
Just ask
How can i trade my bot?
I had a verified bot and i make another one, trade the token i've deleted the original bot
What do you mean trade
i just deleted my original bot and create another one
but the code is the same
i just switch the bot's token
Same bot, but different aplication
You still need to resubmit the bot, we don't transfer bot information
ho, ok
If that's what you mean
Diferents aplications cant be transfered, thats it?
Yeah you can only submit an entirely new bot, not transfer the data of the previous one onto the new
thank you
no problem just copy the information by original bot?
You can use the same description yeah, remember to delete the previous bot, otherwise it will just be deleted eventually when the application is deleted
Why we cant add owners anymore?
Use Teams
when changing the long description I get "Your form contained some validation errors"
It highlights this....
-issues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.
How do i see the bots that i posted
how long to be verified?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
ok
Oops
@real laurel I need help
Whenever i log in to my acc and click on my profile it shows my alt acc
you're most likely logging in using your alt account then
No
I logged in to my main
In the vid
It shows
I did
Ill try different browser
sure
Works
nice
can anyone say
why cant i see my reviews section??
it has 4 reviews
and says i cant view
Might be an issue with our end
it is
even other people cant see
so what should i do then?
Newly reviews can't be public for some hrs
you need to wait atleast 12 - 24 hrs
I'll relay it to the devs and ask them to take a look
no no
its been
3 days
its stayed like this since 3 days
at first i thought it was my net so i waited for 1 day later on other people couldnt see aswell
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
thanks
why can't i submit my bot again after it was declined yesterday?
You should be able to, what's stopping you?
^ any errors?
it said my bot has already been submitted
but when i check my existing projects, it does not show anything
Are you sure it got declined?
And maybe it's just the site with issues
You probably did submit it but maybe you refreshed after that
yes i was informed about it yesterday
yeah you successfully submitted it, you'll be fine
About how long does it take for a bot to get reviewed
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
always changes because of queue size
ok thanks
can anybody share the code for mention-responder?
.js
not the place to ask for that, but you should google it
The server is not showing up and its almost been 3 days since the server was uploaded to top.gg
yes search has some issues at the moment, we're aware
right now the best thing to do is just wait
Okk
i can able to run my bot from 10 am to 10 pm , so after that my bot will go offline .Reason: No personal server(i.e raspi) . bots are being verified at mid night time , so it is hard for my bot to get verified
get a vps?
is using a emoji steal command against tos? cause one of my server members says it is? and ive looked on the website, but nothing
ok, sorry and ty
Tรผrkรงe konuลabiliyorum. ฤฐngilizce konuลamฤฑyorum sorun olurmu?
That's fine, we can use a translator to translate.
Hi, i'm trying to add a bot, but every time it says " bot is not pubblic", but my bot is public
Did you save it in the portal?
?
i'm stuck on "insert your bot id"
i click on "find bot" and it says "bot is not public" while is public
Did you make sure you saved it as public in the developer portal?
What's the id
865894543806562314
Try it now
Yeah didn't work then, it got fixed on another users end after checking the oauth authorization, can you try it in like 30 minutes or so
Tamam dฤฑr sorunumu aรงฤฑklฤฑyorum o zaman?
Telefonda opera tarayฤฑcฤฑ รผzerinden top.gg sitesine giriล yapamฤฑyorum
Could you share a screenshot which shows the problem? Also, maybe try clearing your browser cache.
ฤฐngilizce anlayamฤฑyorum
Tรผrkรงe konuลursanฤฑz anlarฤฑm
with the webhook you can set in top.gg thingy
can it also send the ?code discord redirects with in the redirect uri?
You mean the bot invite link?
yea
yea
Not sure what you mean about the webhook
so i have guilds.join scope enabled
and when a user adds it to a server right
it redirects with a parameter ?code
for adding the user to guilds and stuff
Integrate your service with Discord โ whether it's a bot or a game or whatever your wildest imagination can come up with.
see?
does the thingy get sent that aswell
In the bot invite link on your bot page?
the thingy in here https://top.gg/bot/832772993246560288/webhooks
does it relay the ?code param inputed if the redirect uri is a url to top.gg?
That's just where we post your vote webhooks to. It's up to you to do whatever you want with it after that. https://docs.top.gg for more info.
ok
That has nothing to do with bot invites. We don't send webhook data for bot invites. Only for votes on top.gg.
-zendesk report
k
there i was for a minute thinking i could use top.gg as a webserver to send access tokens when people add my bot to there server so i can add there account to my guild 
You can just add a redirect_uri to your bot invite link.
yes
when it redirects it gives ?code
and that is a code you can query in the discord api for a user thingy idk
and then you can add the user to a guild if you want
but to do that you need a webserver to redirect to so you can get the code
You can just forward them to your support server from the bot invite link.
No need for the code
Then they didn't want to in the first place. If you force them to join and they don't want to, they'll just leave anyway.
k

What do the subscriptions do?
Top.gg premium members don't have to wait for ads before voting.
Ahhh ok thanks :)
use brave browser
no need for premium ๐คฃ
There will be more features coming to premium in the future and it's also a great way to support top.gg.
i admit it completely sir
Any updates on the bug getting fixed?
I really need a moderator, I got hacked and now, the hacker is using my bot to scam people, Discord isn't doing anything to help, it's very frustrating
I want to delete the bot from the top.gg list
are you able to prove you own the bot through for example an eval?
Yardฤฑm edermisiniz
I can
-notr
ฤฐngilizceden baลka dillerde sohbet etmek iรงin #general-int kanalฤฑnฤฑ, top.gg hakkฤฑnda (Tรผrkรงe olarak da) destek almak iรงin #support kanalฤฑnฤฑ kullanฤฑn.
Bu kanalda Tรผrkรงe konuลmayฤฑn.
Feel free to dm me then
-notr
Ok
Tรผrkรงe destek nerden alacaฤฤฑm?
(Tรผrkรงe olarak da) destek almak iรงin support kanalฤฑnฤฑ kullanฤฑn.
Already asking for help ๐
Tamam support zaten burasฤฑ?
Yup, asking in different languages might not be as fast, as I don't understand turkish, can't help that user
:d
which mods do 
ฤฐngilizce konuลamฤฑyorum
Translate kullan Tรผrkรงe konuลan bir admin yok ลu anda
lol
Nasฤฑl kullanฤฑlacaฤฤฑnฤฑ bilmiyorum?
Google translate
Olmaz รถyle yanlฤฑล รงevirir
Canฤฑm derdini anlat yeter adamlar Tรผrkรงe bilmiyor
Bana adminin birisi รงeviririz sฤฑkฤฑntฤฑ olmaz dedi
Bende ingilizce bilmiyorum nasฤฑl anlatim?
Odini bekle o zaman
Tรผrkรงe destek iรงin bu kanalฤฑ sรถyledi biraz รถnce
@sturdy swan Online Tรผrkรงe moderatรถr olmadฤฑฤฤฑ iรงin google translate kullanmak daha hฤฑzlฤฑ olacaktฤฑr.
Bekle o zaman odin geldiฤi zaman tรผrkรงe olarak yardฤฑmcฤฑ olur
ลuan da aktif Tรผrk admin yok
Odin does
doesn't seem to be available though
@somber parcel
i said that
Will eri come back?
Likely not, they decided to resign. Might decide to come back in the future, but unsure as of now
Modlar, gerekmedikรงe topluluk yรถneticilerine ping atmamanฤฑz konusunda sizi daha รถnce uyarmฤฑลtฤฑ.
yardฤฑm edemeyen modlara ping atmaktan daha hฤฑzlฤฑ 
lmao
google translate for the win 
yeah i think
รzรผrdilerim kusuruma bakmayฤฑn
hangi konuda yardฤฑma ihtiyacฤฑn var?
Opera tarayฤฑcฤฑdan top.gg ye giriล yapamฤฑyorum
รyle birลey mi var ya
Bakayฤฑm
Bence bu opera ile ilgili bir sorun - birรงok insan sorunlarฤฑ olduฤunu sรถyledi
Yoo giriล yapฤฑyorum ben
farklฤฑ bir tarayฤฑcฤฑ dene @sturdy swan
Opera kullanฤฑyorum ama
Google falan dene
Opera dan yapmak istiyorum ama
Google istemiyorum
Hahahahha
the team moderators/administrator/owner can't answer reviews from the bot?
the owner should iirc
Telde yapamฤฑyorum
Pc de oluyor
Telefonda olmuyor
How do I login to top.gg from Opera?
Please tell me how do i add vote to my server
Hello I got a response and then it said I can ask for an appeal with a user.
However, the username it includes doesn't include the numbers after the #. There are two users with the exxact same name. How do I know which one to message?
what does this mean
Pls help
Why i cant add my bot on top.gg i cant able to text my decription and mor things why devlopers solve this
say that again, but slowly
In my case i put my bot aplication id but dosent find bot and dosent reply error or else
wtf is an auction lol, i looked at the auction page and it looked kinda sketch ๐ i don't get it
you bid, people bid, the winner gets the tag
that's dumb
basically playing with fake money
i'm guessing this is why a certain bot is so thirsty for votes
not really, voting credits are a surplus to actual money in bidding
@grand ravine
this is a way to buy an advertising place, actual business
are you putting the right id?
Yes
then wait for a moderator to show up, there's little I can help with in this case
Shoud i share my bot id here can i ? @grand ravine
i see... still doesn't make too much sense but eh. maybe you guys could write an entire explanation and link it somewhere on the page so that ppl don't get confused asf
while you can, I have no way to check validity, only mods have the tools for that
well, when you get approved for auctions you'll get a whole channel explaining how it works
it's just hidden from general users
i see
Aaa this error was not coming on last update but now it is big my freinds also have same proble they not able to add bot on top.gg
just be patient
he's also a bot dev, and don't ping users randomly
id?
Wait giving
@long ferry
||871983281418145865||
First i past my bot id on find bot okay then i go to write discription but i cant able to write means its not giving to write bot discription and more
have you entered the bot id in the find field?
Yes
Does it say anything eblow that
I watch video also how to upload bot on topgg and in video when user put bot id then there show bot pic but in mu dosent reply if its error
you should see a message below the find field
No its not coming anything
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Of chrome i try all i clear storge of chrome but no its not working
try a different browser then
And i am doing from mobile not on pc bro
try a different browser then
I try on google but not working from there also
download chrome, google is just safari
How its showing on you bro
Amm ok let me try this way also
Bro be here if i mention pls come again pls
@long ferry
Ok but pls just help me this only
please use #development
oh ok
Ty hope its working
i went for voting but wasnt able to vote
is it a website issue or smtg?
Iโm having the same issue. But I havenโt voted since yesterday.
facing the same "already voted" issue
top.bugg
I'm trying to create team for our server on Top.GG but it seems like it never saves?
can anyone pls say why cant i see my bots reviews??
like over here it shows 4 reviews
but
i cant view it
also its been like this for 4 days
Hello i have a problem, my discord account get hacked and i lose access to my top.gg panel
what i need to do to fix that ?
If you cannot authorize with your account through discord, then we cannot help
Hihi I'm trying to vote for a bot but it says I already voted when I haven't
^ is that a known issue
You have previously voted within 12 hours, if a bot says otherwise, they're likely inaccurate
I'm trying to create team for our server on Top.GG but it seems like it never saves?
every person reporting is trying to vote for a different bot, that doesn't seem likely
DM a mod and they can transfer the bot to your new top.gg profile
agreed, I tried voting for 3 different bots and 2 said the same issue but one went away and let me vote. I'm just trying to vote for the other now
have you previously voted for it then?

