#support

1 messages ยท Page 595 of 1

fair hound
#

unable to select

thorny basalt
#

Is there a tip to make my bot page look good, (modify it)

hexed forge
#

I guess dblissue

thorny basalt
mint pawn
#

css and html

grand ravine
#

you can use style tag to inject css

#
<style>
  put styles here
</style>
thorny basalt
#

ok, thx

south saffron
#

my server's icon hasn't been updated, I assume it's because I'm missing the top.gg bot, but from where can I invite it?

hexed forge
grand ravine
#

I can what

sturdy swan
#

Where can I see when my bot will be published?

grand ravine
#

you'll receive DMs from @hidden root

waxen crown
#

Why does this happen all the time?

#

oh the 300 char limit

#

bruh

sturdy swan
#

write it like that

#

or that

waxen crown
#

Thanks i know, can i run JS code in here?

grand ravine
#

no

sturdy swan
#

bro

maiden lodge
#

hello there

#

i have my discord server on top.gg, and i have the top.gg bot

#

how do i bump my server?

sturdy swan
#

you have to vote it

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not bump

maiden lodge
#

so.. the more votes, the more commonly it appears?

sturdy swan
#

i cant answer that question but prolly yes

maiden lodge
#

i voted once, it does not appear when i type my server name into the search bar it seems

sturdy swan
#

known issue

maiden lodge
#

but if i get people to vote that issue will go away?

sturdy swan
#

i think it gets updated every few hours just wait

maiden lodge
#

ahhh nice one, thankyou ๐Ÿ™‚

sturdy swan
#

yw

earnest falcon
#

How much can you get for 50 Server Votes on money?

stoic socket
#

0

earnest falcon
#

how much do you have to get to earn some money?

grand ravine
#

Integer.MAX_VALUE

#

you cant earn money with votes

#

you can earn credits

earnest falcon
#

yea for what can you use these credits?

stoic socket
earnest falcon
#

for the ads

stoic socket
#

No

#

$15 for 101

#

Then $0.001 per vote after

#

Nothing for under 100

earnest falcon
#

ufff

#

ok

mortal pivot
stoic socket
mortal pivot
#

Ohh i already did it, but waiting since 2 months ig

fair hound
#

;-;

#

@stoic socket

stoic socket
sturdy swan
#

I want to share my bot on top.gg

#

Need help ,please

hollow trellis
sturdy swan
#

Ok thanks

old escarp
#

When I submit a request to add a bot and fill in all the data, the bot is there and I check and it did not tell me any problems, and despite that, it did not send a submission, so what is the reason?

sturdy swan
#

i can't see my profile on dbl

#

help me

sturdy swan
#

@obsidian locust

#

ty

narrow bloom
#

Hi, with Auctions, when a round of auctions is over, when do the new top bidders show up in the promoted slots?

stoic socket
#

Today

narrow bloom
#

I assume I got manually approved as I reached out by email. Is there anyway I can get access to the auctions channels?

vagrant wigeon
#

There you go

narrow bloom
#

Thanks ๐Ÿ™‚

vagrant wigeon
#

no worries!

vapid bloom
#

how do we update our bot's profile pic on top.gg?

stoic socket
vapid bloom
#

ah.. was looking through the 'edit' page

#

thanks!

sturdy swan
#

Hey, just a quick question, I've recently submitted my bot, how long does the verification process usually take?

grand ravine
#

around a week or so

sturdy swan
#

Oof. Alright.

mental zodiac
#

Hello, it's not really for help, but just posting this here because its faster ๐Ÿ˜…

long ferry
#

yup thanks

mental zodiac
long ferry
#

Known issue

#

select other product

mental zodiac
#

Ok ๐Ÿ‘Œ

#

thanks

sturdy swan
#

Hey there! I just wanted to ask why I can't add my server? I go through the process as normal, and I eventually end up adding it, but when I press the "Go to Server Page" button, all I get is this:

old slate
#

I got this message from @hidden root , but my bots wasnโ€™t added to the server

thorn rover
#

Is there a way I can pay for promotions/premium with crypto

fiery lagoon
#

So i'm editing my bot page - I only make 1 change -> Theme Preference = Dark Theme then click save

I get the following error: Your form contained some validation errors

Ima make a wild guess and say - Known Issue? if not then great - if yes then not so great I guess sad

long ferry
#

You cannot force a theme when not using css

fiery lagoon
#

I see - that was next on my todo list anyway - is there a particular reason why that is the case?

zinc oracle
fiery lagoon
long ferry
#

forcing theme should only be done when using css to avoid conflicts while viewing bot pages

#

If you're not using css, you cant force a theme

fiery lagoon
#

can you explain to me what you mean by a conflict please ๐Ÿ™‚

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A good example sorry, so I can fully understand what you are saying

long ferry
#

You fully designing your own bot page and a theme change breaking that entirely

#

such as you using bright colors, light theme ruining that entirely and vise versa

fiery lagoon
golden egret
long ferry
#

not sure why you're replying to them, but partnered/verified servers are treated the same as non ones

formal igloo
#

Someone please help when i try to vote one poketwo the add does not play and when i press on anything it crashes

long ferry
#

use something else than safari

formal igloo
#

Like what?

long ferry
#

chrome

formal igloo
#

Ok thank you!

sturdy swan
#

hey, whats the command to check queue?

long ferry
#

there's none to do so

sturdy swan
#

oh.. well okay thank you still

long ferry
#

dblupto for the current queue times

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ah hec forgot

#

_dblupto

sturdy swan
#

oh

long ferry
#

_upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

ty

lime nacelle
long ferry
#

If you set it to "every 12 hours" thats what it does

lime nacelle
#

but there is more than one notification

#

agora means now

long ferry
#

I'll note that to the devs, thanks

lime nacelle
#

๐Ÿ‘

muted elm
#

Hi ! I would like to know if my bot with the id (875212836677242911) is under approval? I haven't received anything from the bot.

long ferry
#

you resubmitted it just now

#

_upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

muted elm
mighty oar
long ferry
#

it is currently in queue

long ferry
# mighty oar

as already told, cant help you, did not work during reviewing

mighty oar
muted elm
long ferry
#

it states what permissions we give your bot during testing

hidden rootBOT
#

@muted elm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

because queue times is around a week right now

muted elm
vague talon
#

How do I become a reviewer

vague talon
#

Just saw

stoic socket
#

retreats back to general

gilded otter
#

teams are still messed up on the site

long ferry
#

elaborate messed up

#

teams should generally be functional as far as I'm aware

grizzled lagoon
#

Yo I need some assistance if you will, it says an unexpected indent, yet there is no indent..? I need help, and honestly you may laugh because I'm a beginner and it's probably right in my face I just can't see it.

cobalt sleet
heady sphinx
#

Hello there

#

i added my bot to top.gg
but when people open it , it just shows 403 Forbidden

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@pliant mauveSorry for the ping but i rly need someones help[

pliant mauve
heady sphinx
#

Oh what are the requirements to get approved?

mortal wing
#

Right now you've applied it to the queue now you just need to wait

mortal wing
#

np!

lean cairn
#

I summited mine 1 day ago lol

heady sphinx
#

Lol

sturdy swan
#

I was testing the auction system and idk what I did...

#

What does $1 @ $40 mean

#

(ping me when there is a reply)

heady sphinx
#

Huh

glass yacht
#

Hi

#

Can anybody tell me how to delete team

mortal wing
#

you dont

velvet timber
#

Iโ€™ve been having issues for a while with the ads loading on the mobile version top.gg. Trying to vote for bots; anyone know if this is fixable?

peak cedar
#

Seems like we all have questions

#

What is the prefix for the top.gg bot?

hearty furnace
#

How to submit my bot?

spare peak
#

i want to add a bot to the site but my bot runs on slash commands only. What do i put in the prefix field?

cursive tree
#

how do i add a role reward when people vote for my server

#

the only 2 options available in the db is none and everyone

naive ferry
#

@peto

copper turret
naive ferry
copper turret
copper turret
#

?

naive ferry
copper turret
cursive tree
#

great no mods are responding

sturdy swan
sturdy swan
#

:dm:

random plume
#

how do we showcase our website on the bot page

ancient ether
#

My vote option for Cricket Guru hasn't been working for a few weeks now. Like I watch the video and click vote and it says I got my reward but I don't get any players. This has happened like 6-7 times in a row now

long ferry
#

That's related to the bot, not us

#

If top.gg says "thank you for voting", that vote was successful on top.gg's end

#

I can tell you that you aren't the only one with that issue, reach out to their support

#

_wrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

ancient ether
forest pendant
#

Any update on this?

cursive tree
#

also i find this really annoying lmao, i added the server this mroning and i could edit it, now when i want to edit the server (afternoon) i dont see the button to do so, went to top.gg/servers/856859860788051978/edit, 403, logged in in incognito using same account, same thing error 403

#

so now what do i do lol

#

its been 2 months since im trynna do this, so many bugs and stuff, "we're fixing", 2 months, different bugs each time im trynna do stuff

long ferry
#

Known issue, just wait

cursive tree
#

wait? for how long

#

i've been told that for the past 2 months, the different bugs there are

long ferry
#

dblissues

#

_issues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

latent moat
#

i cant submit my bot

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@long ferry

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says "Already submitted"

long ferry
#

well it is already submitted then

#

whats the id

latent moat
#

888075670331195412

latent moat
long ferry
#

you submitted it 2 minutes ago

latent moat
gilded otter
# long ferry elaborate messed up

Well I have to keep creating a new one because it keeps saying i have 0/10 teams. Then yesterday it finally showed them in my profile and now they are gone again, yet i can still see them if i were to transfer ownership, but cant edited them. Even when I make a new team it doesnt save and when I invite people to join only one person gets invited and it changes which person is saved each time and even then if i refresh the team disappears. I have tried multiple browsers and devices and cleared cache so it something to do with the website.

long ferry
#

Caching issue, you probably have 10 teams now

#

4 teams now

gilded otter
#

like i said i have clear my cache and history

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so how do i fix this

long ferry
#

_cacheclear

hidden rootBOT
long ferry
#

And deleting teams is not possible as of now

sudden carbon
#

@young tusk

limber shore
#

I made a bot. How do I put it on Discord Bot?

stoic socket
limber shore
#

Ty

stoic socket
#

np

sinful jacinth
#

Hi, I have two questions: is this form for that "promoted" thing in the bots feed? And why it doesn't let me to select my bot

long ferry
#

use "other product" instead

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thats a known issue right now

sinful jacinth
#

oh

#

Also, wanted to ask for advise, since I'm kinda doing a rebirth for the bot (it just kinda sat on platform for 1-2 years after it was added) what's the best way to promote it? Apply for this form?

blissful sonnet
#

how to promote a bot

#

how much to pay

lunar dew
#

uhh

#

okay so

#

i got approved

blissful sonnet
#

hmm

lunar dew
#

but says

#

this

blissful sonnet
#

refresh

#

;-;

#

clear cache

lunar dew
#

message was sent hours ago

blissful sonnet
lunar dew
#

ih

#

oh

#

that worked

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thanks

long ferry
#

yeah your cache

lunar dew
#

crazy achievement

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after all that work

odd ridge
#

pithink what work?

lunar dew
#

coding

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with my friend aswell

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and setting up the website

lunar dew
long ferry
#

known issue as of now

lunar dew
#

oh alr

wicked vigil
#

Is there a way to edit the bot description while it's in the queue or do I have to wait until it's either accepted or denied?

long ferry
#

You should be able to edit it while in queue

wicked vigil
#

How? I can't seem to find any pages on the websites listing the bots in the queue

south flame
#

https://top.gg/bot/YourBotID if you've lost the link

wicked vigil
#

aaah alright

#

thx

obsidian locust
zinc oracle
obsidian locust
#

....

charred raft
#

It's been weeks since my bot got verified yet i can't see it.

#

@winter walrus

final prism
gloomy jackal
#

I want to Add it to BotumuTop gg, But Only the ID Location is Open ?

stoic socket
#

then click find

gloomy jackal
stoic socket
#

What error?

gloomy jackal
long ferry
#

clear cache and cookies

gloomy jackal
long ferry
#

ctrl+f5

gloomy jackal
#

The F5 Key Is Broken

stoic socket
#

then ctrl+r

sturdy swan
#

i just public my bot applications , but i am still getting one error called Your application is not public

stoic socket
#

Clear cache

lean cairn
sturdy swan
vagrant wigeon
#

@lean cairn got it, ty for letting us know

viral ingot
#

Hi

#

i need Help

stoic socket
#

What with

viral ingot
#

When i try Inviting my bot form Top.gg it is saying Error

#

btw

#

it has not be Reviewed

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:/

#

here is the screen shot

white brook
#

@vagrant wigeon when my friend @sturdy swan tried to sumbit his bot he gettina error "Your application is not Public" or something we even tried using a different browser ;-;

vagrant wigeon
#

@white brook is your bot public

sturdy swan
white brook
#

yes

subtle sluice
white brook
viral ingot
vagrant wigeon
#

it will work when it is approved iirc

viral ingot
viral ingot
white brook
vagrant wigeon
#

@sturdy swan could i have a ss of the error? was it recently a private bot?

white brook
#

ya

#

it was private

sturdy swan
#

c.c

#

but now it's public

vagrant wigeon
#

could you try clearing cache

white brook
#

ye did

viral ingot
#

Can you check out my bot ? (it is still in developing)

sturdy swan
white brook
#

he even tried a different browser

sturdy swan
#

nothing happened

vagrant wigeon
#

hmm

vagrant wigeon
vagrant wigeon
#

1+ week eta at the moment

vagrant wigeon
sturdy swan
white brook
#

bruhh

vagrant wigeon
#

sure sure

gloomy jackal
# stoic socket then ctrl+r

I'm saying add it even though I've filled it out completely, but it still gives an error I'm doing ctrl+r october it's giving an error again

long ferry
#

try a different browser then

charred raft
lunar dew
#

is it possible to add more creators

limber shore
#

When will my bot be approved?

lunar dew
#

it took 3 days for me

#

depends

vagrant wigeon
#

and then adding the other creators to the team ofc

limber shore
#

@lunar dew ok

lunar dew
#

ive created a team already

vagrant wigeon
#

-team

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
vagrant wigeon
#

nvm

#

one sec

lunar dew
#

ook

lunar dew
#

r u not able to transfer ownership to a team

#

is that a website issue or just me

long ferry
#

you should be able to through the bot->transfer ownership and selecting a team

#

which you already did several times

lunar dew
#

oh

#

sorry

#

just doesnt show me any type of message

#

its cause im trying to get my friend to show up on creators since hes part of the project aswell

long ferry
#

thats not possible, you cannot have them appear on the creators

lunar dew
#

oh

#

alright

sturdy swan
#

Hi

long ferry
#

Luca is not responsible for that anymore

#

You don't get a DM on submission

#

Your bot was added though

grand ravine
#

the bot is not listed until you get approved

#

you'll get notified by @hidden root and receive a green role

#

all u gotta do is wait

long ferry
#

Servers are not reviewed

#

known issue that it might not show up in search though

#

Wait for now

sturdy swan
#

I cant find my bot on top.gg but link is working and my bot is aproved, where is the problem?

eternal skiff
#

How would i know if my bot has been verified by top . gg and discord?

fluid birch
#

When discord verifies youโ€™ll get a mail and your bot will have a checkmark in its โ€œbotโ€ badge

eternal skiff
eternal skiff
#

petrick

#

how r u mr petrick star?

safe wigeon
#

What about the website right now, is it down?

#

It takes several minutes to load, and usually only responds with error 500.

#

I've got to access my token, could someone help me get that?

long ferry
#

What section

safe wigeon
#

It appears to be worst when I'm trying to edit my bot page.

#

All pages load over several minutes. The edit bot page never loads, and results in error 500.

#

I got my token from my own records. However, I'm unable to use the website which is frustrating. The website has always been slow, and buttons don't work. I can click a button 100 times, it doesn't work. I access the source code in order to determine the url of the next pay I want to view. I do not have adblock or noscript, and I have used multiple browsers.

#

For instance, I've tried to transfer ownership of a bot or team, for I don't know. A year? Ever since the feature existed. I've probably tried 200 times for 3 bots, and never once have I been able to transfer to another user, or team. The button simply does nothing when clicked.

#

All this points to bad DNS, or failed DDOS protections. I really don't know your setup OS_MonikaShrug

#

At https://top.gg/bot/[bot-id]/edit

obsidian locust
#

Same error here

long ferry
#

Yup notified, teams should normally work though

obsidian locust
#

๐Ÿ‘Œ

stoic socket
#

its because your bot isn't accepted yet

sturdy swan
#

how do i make my bot follow?

mortal wing
#

what

sturdy swan
#

so i can publish my bot

mortal wing
#

?

sturdy swan
#

it says that is not aprobed yet

long ferry
#

Yes bots need to be approved first

sturdy swan
#

then how can i make my bot follow?

mortal wing
sturdy swan
#

how much?

strange kettle
#

;-;

sturdy swan
#

idk

#

so how can i make my bot follow?

#

?

mortal wing
#

or so

sturdy swan
#

what

#

but i taked a week to make my bot

#

so i need to wait a week?!

#

bruhhh

mortal wing
#

it used to be 3 weeks

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so be patient

sturdy swan
#

so i need to wait thre weeks?!

#

fine i guess.

mortal wing
#

no

#

you need to wait 1 week or so

sturdy swan
#

i am just trusting you because you have idk role but fine i guess

mortal wing
sturdy swan
#

hi

hexed forge
#

can i still change on server settings ,,Bots in this server"?

old vine
#

Is there a way I can remove servers I don't own (added as an owner) from appearing on my account?

#

These servers were deleted years ago yet they still appear

#

And I don't know the old owners

covert sundial
#

Hi

wet mauve
#

I want to change my profile name to other name but idk how to.. How can i change my name on top.gg webside?

grand ravine
#

just change on discord

grizzled lagoon
#

I decided to name mine Gage

#

YOO

wet mauve
#

I did in another account but on website it still same as old id

grand ravine
#

not here

grizzled lagoon
#

ok

#

geez bro

grand ravine
#

like, u change on discord then wait top.gg to re-fetch the name again

#

usually happens when u login

#

...did u read?

wet mauve
#

ya and I'm trying hope it works

wet mauve
stoic socket
true gate
#

Just wondering, whatโ€™s the rate of approval rn? Like how fast are bots being tested?

cobalt sleet
#

About a week or so

true gate
#

Oh shut

simple mural
#

Hmm... I added the server to top.gg for a few months ago, and the bot is still inside the server ._. But it tells me to invite it. It's still discoverable in the search tab tho

ashen tinsel
#

how long usually bot verification takes?

sand mango
#

Hi my server got again locked... ๐Ÿ˜„

stoic socket
sand mango
#

yeah but it false as it was in past xd

stoic socket
#

As long as you stop providing those services and prove that then you are good

sand mango
#

we were already solving this like idk 3 months ago

sand mango
wicked heath
#

Guys, a member of my server apparently banned the command to reset Mudae, how do I solve this?

#

help plss

stoic socket
#

There

#

Join there @wicked heath

wicked heath
#

tks

sturdy swan
#

hello, even though my bot has 500+ votes and it is in the Turkish category, it is not visible, what is the reason?

lunar dew
#

@cobalt sleet i was wondering if im able to upload the 2nd version of my bot with the same description that my original bot has and stuff since i have my original bot as "Groove" and the 2nd version is "Groove 2" or do i have to make some changes

rugged garnet
#

Hi ^^

#

Why?

#

Bcs is from imgur

cobalt sleet
lunar dew
#

aight

solid island
#

uhh

#

i accidently reported a review

#

how can i unreport it lol

stoic socket
#

you can;t

solid island
#

they need confirmation for reporting

stoic socket
#

but the review won't be removed unless its against the review guidlines

solid island
#

how long does that typically take

stoic socket
solid island
stoic socket
solid island
#

so u dont accidently report

stoic socket
#

they just won't act on the review

solid island
#

ye makes senes

stoic socket
#

there is no "eta"

sturdy swan
#

how can i see if i have already uploaded a bot

#

cuz i thaught my bot got declined and i was gonna reupload it now
but, it said it has already been submitted, can someone check that

sturdy swan
zinc oracle
#

no idea, 2 hours after being denied.

#

6:46 est

sturdy swan
#

can u send link pleas

#

to msg

zinc oracle
#

submission logs are private

sturdy swan
#

oh

#

ok

zinc oracle
sturdy swan
#

oh

#

thanks

#

thats what i wanted

#

it has been submitted and i am indeed waiting

pulsar rock
#

Hi, if you were to do a giveaway, and whichever user votes the most during a given month, would win nitro, is that allowed?

cobalt sleet
#

Yes

#

You can reward for votes but not for reviews.

pale owl
simple mural
sturdy swan
#

Hello, I submitted my discord bot ages ago and it was accepted and put on the website. Sadly my old discord account I submitted it with was hacked and disabled. But my alt owns the team so I quickly kicked it off the team, changed token, etc, today I have noticed it is still posted but in my old projects name. I need help getting it removed for resubmission

#

Nรฃo consigo aceitar

rose hound
#

Now top.gg shows for me servers that I left it from months and when I refresh data its still show it and I cleared the cookies of the site and still shows servers in my dashboard I not in it!

#

I only moderate on 2 servers 1 have top gg bot and one not

plush moat
#

what happened to the crypto tag on top.gg?

long ferry
#

Clear cache and cookies

#

Oh nevermind, yeah /servers is not usable anymore seems like

plush moat
#

its specifically the crypto tag

spiral cradle
#

If I were to rename my bot and redo the Icon would I have to make a new bot application to top.gg?

long ferry
#

Nah there's no need to

spiral cradle
sturdy swan
#

so I had two servers with the same name, insert server name here Top.gg only registered one of the servers (my inactive one) and not the one I wanted to add. I deleted this one on discord and then refreshed and it would still only show my old one. I have waited a lil and refreshed again and now it doesn't show any at all. what do i do?

boreal meteor
#

Alright so. We've made headway.

Got ownership transferred to the team. Team is owned by the 'admin' account (this discord).

Still cant edit the server (unless we use the edit link, the button does appear on the right hand side to edit).

And I still can't bid on auctions for our server with this account. (this discord has auction access but not allowed to bid for the server.
Other account has no access or current ownership to server so).
Is there an ongoing issue for teams to not get that edit or auction control/access?

tranquil heart
#

how do i know when my bot's approved?

blissful ermine
#

The site is pissing me off
If your going to deny my bot than delete the application so i can resubmit it, How tf am I supposed to resubmit if you havent deleted the sub-url

#

I go through this whole process for a whole 404 error page

heavy tundra
sturdy swan
#

What does $1.00 @ $25 mean?

zinc oracle
sturdy swan
#

Ok, ty

zinc oracle
remote jolt
#

how to claim vote rewards like can we use net banking or paytm

#

@deft python

#

for claiming

#

@cyan flint

winter walrus
remote jolt
#

so what is the use breh

winter walrus
#

you can use it for auctions

remote jolt
winter walrus
#

-credits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

winter walrus
sturdy swan
#

how can i get notified via my bot if someone votes my server?

limpid cave
#

hey why does it say i dont have any bot

winter walrus
sturdy swan
#

only seeing abut the bot

#

thingy

#

i use python btw

oak kettle
#

same

lean cairn
#

I use node.js

fast iron
#

Hlo

#

I need help

prime depot
#

@winter walrus hey i know that i am not allowed to ask for something like that and am soooo sorry to ask that
but can i just delete the commands that useing neko's api ( the anime NSFW ones ) and accept the bot if you tried the other commands already and there was no issues ?

winter walrus
prime depot
winter walrus
#

I cant do that

prime depot
# winter walrus I cant do that

it's ok thanks a lot for reviewing my bot
i would really love to get your personal opinion about it too ( + the commands is already removed i will re submit now )

sleek jetty
#

why i getting this

long ferry
#

Is your bot approved

molten zodiac
#

how do i unreport a review

#

i misclick

empty imp
#

hey

#

i created a music bot and added it to top.gg site

#

but i couldn't able to find it when i search it

misty sparrow
#

Is your bot approved?

empty imp
#

how to check thta?

misty sparrow
#

Go on your bot page

empty imp
#

ok

#

then?

misty sparrow
#

Does it say something like that?

empty imp
#

no

misty sparrow
#

In the overview tab

empty imp
#

lemme check

misty sparrow
#

Click on view

empty imp
#

Yes bro

#

it shows like not approved

misty sparrow
#

Okay so you have to wait around 1week

empty imp
#

oh ok bro sure

misty sparrow
#

And then if it's approved, you will be able to find it

empty imp
#

thanks for your help

misty sparrow
#

Np

tulip jewel
#

hey how do i update pfp of bot on top.gg?

sleek warren
tulip jewel
winter walrus
tulip jewel
#

and then pressed save changes

#

where is refresh data button

simple mural
long ferry
#

Just go to your server page directly

sleek jetty
primal trench
#

Hi, I received 2 fake comments on my bot, but I am unable to report them "shit bot" and "nuke bot". Could you please remove them? Bot link: https://top.gg/bot/594774495936380945

quick elk
#

@primal trench can i get ur bot invite link?

#

i cant find it

#

and i have forgot my discord pass just dm me

#

the link

#

๐Ÿ˜‚

primal trench
#

Okay

sturdy swan
#

Whos this

cedar wind
sturdy swan
#

@lethal kindle

long ferry
primal trench
long ferry
#

Are you logged in? Are you using the correct account?

primal trench
#

Yes

south sundial
#

Hii I want add a reward role for my server but i can't find the role that I want i just see a list of some of the roles I have

spiral frigate
#

what permissions do i need to edit a server in topgg?

crimson timber
#

it takes about a couple of weeks for a bot to be reviewd right?

crimson timber
#

ight

spiral frigate
crimson timber
crimson timber
spiral narwhal
rocky hinge
spiral frigate
#

atleast

#

there is no exact ETA for a bot being accepted

long ferry
#

As well as queue times changing

tender surge
#

Any way to transfer ownership of a team?

crimson timber
tender surge
#

I own a team

#

I want to make someone else the owner

crimson timber
#

i know you can give owner ship access to ur server or bot

#

like a discord dev team?

tender surge
sturdy swan
#

how to get bot developer role?

stoic socket
#

@pliant mauve I know of a bot on your site that was hacked and is now called "Kick this bot!!!", want me to send it here?

#

the owner told me it was hacked

#

oh and the app is now private ^

sturdy swan
#

Why I canโ€™t vote for epic rpg market

placid salmon
#

dm advertiser. mutual server is topgg

#

583059246799650828

spiral frigate
#

what permissions do i need to edit a server in topgg?

hearty furnace
#

h-h

warm cloud
#

Hi

sturdy swan
#

when whenever I click on profile it again redirectts me to login again and again

#

hi

#

how i make

pliant mauve
#

Not topgg support related. You may ask in #general

spiral frigate
lone anvil
sturdy swan
lone anvil
#

If yes, you may need perms on the Team that the server belongs to

sturdy swan
#

while access profile section it redirect me to login again even I am logged in

#

nice feature

#

next is bot discovery

#

like server discovery

#

wonder what requirements that would have

winter walrus
spiral frigate
#

also it says "add to topgg" while its already on topgg

jagged oak
#

when will my bot be approved

mortal wing
#

in a week or so

jagged oak
#

oh ty

civic void
#

Can I ask how long it takes to verify a bot on your site?

#

@lone anvil

long ferry
#

See above

civic void
#

oh my bad

#

thx

sturdy swan
jovial lance
#

First, only verified apps will have the option of being discoverable

#

yeah

stoic socket
heady gust
#

hey

stoic socket
#

this channel is for top.gg site/bot support, not discord support

stoic socket
heady gust
#

i need to change my vote server name

#

its showing old one

stoic socket
#

when you vote?

#

Has it changed on the main top.gg server page?

heady gust
#

Do u get?

stoic socket
#

do ctrl + shift + r and see if that works

heady gust
#

No

#

I want to change

#

Name

heady gust
#

How to change?

stoic socket
#

Change on the server first

#

@pliant mauve ur smart, is there a refresh data button for servers?

heady gust
pliant mauve
#

I assume there's none atm

heady gust
stoic socket
#

ok

#

try refreshing the page

heady gust
#

Still it's not changed

stoic socket
#

Not sure then sorry

heady gust
#

Canni paste my server link here?

placid wadi
#

What is the recommended size for the bot banner on top.gg?

stoic socket
#

i'll see what it says for me

#

wait not invite

heady gust
#

K

stoic socket
#

โ€ขIgnite Dankersโ€ข โ˜› Need Grinders โ€ข road to 350

heady gust
#

Yeah

#

Thay

#

I need to chsny

stoic socket
#

iirc try kicking the bot and readding it

#

@small lantern bot

heady gust
#

It will hard to set up it again

stoic socket
#

no

#

you don't readd the server

#

just kick and readd the bot

heady gust
#

Yeah I am talking about that only

grand ravine
heady gust
#

Oh

#

But

grand ravine
#

the image will be adjusted anyway

#

so better downscale than upscale

sturdy swan
#

lmao

heady gust
#

I have set up that if anyone votes they gets role of voters @stoic socket

jovial lance
pliant cloak
#

I want report a DM spam

#

How i can do it

heady gust
pliant cloak
#

i dmed 2 mods and dont answer to a dm spam report :/

mortal wing
#

be patient

lilac blade
#

if a bot is in my team and it is made by my dads accnt(as im under 16 i made it from my dad's accnt) can i apply for it

#

nono

#

i mean

#

my dad made the app on his developer team

#

can i apply it

#

yea probs

#

ye that i know

#

gotta go through TAS as well

#

legalities

#

Terms and services

#

ye

#

that ik

#

i just needed the accnt to verify

#

of team

#

i read their TOS

#

discords

#

its completely ok

torn star
#

how can I add my website to my top.gg page like this?

sturdy swan
#

Hey, i can't add my friend to the team

kind anvil
#

Sup

sturdy swan
#

how to set 1 or 2 sec slowmode in channel?

lime lance
#

what is the basis of the line-up rule on the website(top.gg)?

sturdy swan
glass yacht
#

Hi

mortal wing
#

Hello

glass yacht
#

My frnd hv made a team and he hv added me but I can't see his server promise projects, on top.gg site

#

Does he hv to add server in projects

#

Or it will come automatically

torn star
#

just had to add this <iframe src="Website"></iframe>

native roost
#

What is @small lantern invite link?

small atlas
#

How to remove a bot that is in my profile, and that is no longer available?

cobalt sleet
small atlas
#

is not working

cobalt sleet
#

What's the bot ID?

small atlas
#

811089521135190069
@warped oar

stoic socket
cobalt sleet
stoic socket
cobalt sleet
hidden rootBOT
small atlas
#

lol how i will clean the cache?
if I even formatted this windows?

#

nevermind

#

magically disappeared

#

ok, now i will try add a new one.
I think this one will give more future.
@vocal pagoda

#

Thanks for the help

cobalt sleet
#

No problem! dog_Happy

native roost
cobalt sleet
#

-addserver

hidden rootBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

๐Ÿ’ก If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

native roost
#

So I reinvite my server and this happened

#

I edited also

#

It was old even the invite was deleted

eternal tangle
#

can anyone say what should i do cuss i cant see my top.gg reviews

#

should i clear the cookies?

native roost
grand ravine
native roost
grand ravine
#

did u fill all the required fields?

#

and checked whether there's a validation error?

nimble forge
#

how do i add a user to my bot like here

native roost
#

Literally took an hour to do all this stuff and this is what I get

grand ravine
native roost
grand ravine
#

some fields have specific validation rules

native roost
native roost
grand ravine
#

maybe u forgot something for this one

native roost
#

?

grand ravine
#

I can't really say where cuz the video doesn't give enough room to read anything

native roost
native roost
grand ravine
#

try clearing ur cache and doing it again

#

and make sure to have @small lantern added

native roost
native roost
native roost
grand ravine
#

like, browsers save a "copy" of the page on memory so it loads faster the next time

#

but this usually cause errors where you're seeing a past version of a page

#

clearing it helps sometimes

native roost
#

I deleted it's still here lol

grand ravine
#

ye, cache issues

native roost
#

I even refreshed page

native roost
grand ravine
#

browser cache, not cellphone cache

#

in pc u press ctrl + f5, idk how to do it for mobile

native roost
#

Oh god

#

So I will have to clean it all up?

native roost
#

Yep I'm doing it anyways

#

All of it it's just the bots website

heady gust
#

hey?

#

help?

native roost
#

@umbral nova

heady gust
#

help me anyone?

long ferry
#

Ask your question

heady gust
#

ok

#

i want to change that name

long ferry
#

Change the discord server name

heady gust
#

i canged

#

changed*

#

then also

long ferry
#

ID?

heady gust
#

835442027231444992

#

server id

#

right?

long ferry
#

Yup

heady gust
#

now next?

long ferry
#

Kick DSL and re-add it

heady gust
#

wait

#

i didnt understand

long ferry
#

Oh still gotta get used to the name change mb

heady gust
#

can u ping that bot?

long ferry
#

@small lantern

#

Which should be in your server at the moment

heady gust
#

i dont having

long ferry
#

It is required for stats fetching

heady gust
#

what is the command for the bot?

long ferry
#

There's none

heady gust
#

@small lantern help

#

oh

long ferry
#

It fetches automatically

heady gust
#

now what next?

long ferry
#

Updated

#

Keep Top.gg in the server and it should continue fetching stuff

heady gust
#

not showing for me

#

oh

long ferry
#

Clear cache

heady gust
#

so should i refresh

#

ok

long ferry
#

Ctrl+f5 to be exact

native harbor
#

hello I'm on the phone and it won't let me add a bot to top.gg because I can't write anything

tough talon
#

I changed my bot pfp 1 week ago but top.gg is showing it's previous one till now

long ferry
#

-refreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

tough talon
#

oh I see

#

ty

native harbor
#

as I do to add a bot to top.gg, is that it does not let me write

sturdy swan
#

Yo

long ferry
vestal vortex
#

hey

white siren
#

hey

high rampart
#

Hi guys !
How can I transfer property of my bot to a team please ?

long ferry
#

On your edit page under transfer ownership

high rampart
long ferry
#

You'll have to ask a moderator to delete the bot for you to resubmit it on the new one

high rampart
storm solstice
#

Hi, I want to know what would happen if I leave this server and have a bot on top.gg

grand ravine
#

nothing

long ferry
long ferry
#

But essentially nothing, correct

storm solstice
#

Thank you!

sturdy swan
#

hey, how long does it take to approve my bots ?

mighty oar
#

Will there be a bot check tonight? Or will it be tomorrow night?

long ferry
#

-upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
mighty oar
long ferry
#

you can't 100% determine when your bot gets reviewed, refer to what Thundxr said

#

-upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

mighty oar
#

I know, I applied 2 times and both times the bot was checked on the 3rd night.

long ferry
#

Yeah can be reviewed on the third day, fourth day etc

#

Queue isn't consistent

zinc oracle
native harbor
#

hello because when I give the vote to invite my bot I get this

grand ravine
#

ur bot is not approved yet

native harbor
grand ravine
#

when they review and check whether the bot follows the rules

native harbor
#

what rule

long ferry
#

-upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

Read them first

shy oak
#

Help me +f ั ั€ัƒัะบะธะน ะฟะพะผะพะณะธั‚ะต

long ferry
#

-wrongserver possibly

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

frozen token
#

someone stealed my bot

#

i cant add it

zinc oracle
#

id?

midnight sierra
#

How long does it usually take to get ur bot reviewed?

frosty rune
#

How long does it take to hear back from advertise on top gg site?

stoic socket
#

it looks like the bot is in queue

zinc oracle
midnight sierra
frozen token
#

can you delete that i dont added my bot here

#

but i wanted

long ferry
#

Submitted by @harsh basalt

#

Do you know that user?

#

520296445522345984

frozen token
#

Yes its my online friend

long ferry
#

Tell them to delete it then if you wish to add it

frozen token
#

ok

#

thx for help

real acorn
#

everytime i click on profile on the site it just takes me to this page

#

even after i click authorize

long ferry
#

clear cache

real acorn
#

did that

#

also on the site it doesnt show my pfp

#

is it not supposed to ?

stoic socket
#

the fix which worked for me was logging out of discord.com and logging in again

real acorn
#

oh

#

leme try that

#

nope still the same problem

zinc oracle
#

Try using a diffrent browser

real acorn
#

it worked on my phone

#

and on my pc still no even on different browser

sturdy swan
#

Can I how to log the server it has on the server of 6k Bots?

stoic socket
#

Wdym

#

Log member count for server?

#

or log server count for bot?

real acorn
sturdy swan
#

On the server are Bots as members without this

prime ridge
#

Can I edit a server page, for a server im an admin in?

sturdy swan
#

They don't know they're bots

prime ridge
sturdy swan
#

@stoic socket pls dm

sturdy swan
#

Same picture same all

#

In addition to tag "0928"

stoic socket
#

try restarting discord then

sturdy swan
#

Tags are different