#support

1 messages Β· Page 593 of 1

long ferry
#

Otherwise can't help

remote jolt
#

ohh ohk thanks

delicate flint
#

what happen?

remote jolt
#

...

delicate flint
#

hmm

kindred grotto
#

transfer bot ownership does not seem to be working

strong hornet
#

is this allowed? The paid currency (10k) is not related in any way with their bot πŸ€”

They are convinced that they are allowed since the bot isn't the one who is actually paying the reward, but I still kinda doubt it.

#

they argue on this point

soft wharf
#

yea

#

mine took a month

stoic socket
cobalt sleet
strong hornet
#

yeah, so it also applies if the user who isn't related in any way with bot b pays it, right?

#

the point is, he isn't the bot...

dense blaze
#

hey
so a friend of mine was accused of raiding a server
and changing top.gg description of the server to something borderline nsfw
is there any way i can be told who changed the top.gg description

strong hornet
#

Bots must not reward users [...]
in this case it would be paid by an user

cobalt sleet
#

The dev of Bot A can reward you for voting for Bot A, but if they're also the dev of Bot B and give you Bot B rewards for voting for Bot A that's against the rules.

strong hornet
#

He is dev of Bot A, but will pay the currency in Bot B, he isn't the dev of bot b

cobalt sleet
#

They should just set up the top.gg API.

strong hornet
#

it's nothing automatised, they would pay it manually, but yeah sounds like that I was right

eternal tangle
#

mine had taken

#

1 hour

cobalt sleet
eternal tangle
#

both the times before

strong hornet
thorny sage
#

help dm ads ?

strong hornet
#

thanks for your time

cobalt sleet
#

Doesn't seem very sustainable

#

But sure

strong hornet
#

I'm not the one, I was just unsure if it's actually allowed πŸ˜…

thorny sage
#

@cobalt sleet dm ads

long ferry
#

Sure, id?

dense blaze
#

sec

long ferry
#

And perhaps estimated date when it was changed, otherwise can tell you all the recent edits

#

Just the id is good enough

dense blaze
dense blaze
#

its a case of witch hunting

long ferry
#

did your server have a different name when that happened?

dense blaze
#

no its been the same

#

wait

#

mb

#

its not 9 months

#

septemberish

long ferry
#

The only edits ever made on that server are @hexed acorn, @stable grove and @hexed acorn transferring it

dense blaze
#

and this is fake right
it shouldnt show the name "duke" on transacting

dense blaze
long ferry
#

seems like the user duke claimed the credits then

dense blaze
long ferry
long ferry
#

Any particular user I should check for edits on that server?

long ferry
#

716525960643739798 has made 8 changes towards 784491141022220309 between 07/06/2021 and 11/07/2021

#

and 824010269071507536 just transferred the server etc, so I assume being the owner right?

dense blaze
#

this is day/month/year format right

long ferry
#

month/day/year

dense blaze
copper zenith
#

emmm hello

#

sorry for the inconvenience

long ferry
#

Yup yup, as said 716525960643739798 did make changes, but can't really check which changes

dense blaze
long ferry
#

Nope cant check that either

copper zenith
#

but I have tried to add my server repeatedly but the data that I add on the page always gets deleted

dense blaze
#

are there any logs of the server after 16th august

#

8/16/21

copper zenith
dense blaze
#

no not to u

copper zenith
#

okok

long ferry
copper zenith
#

sorry

sturdy swan
#

is lieing about your bots guild count or member count against tos.gg tos

long ferry
#

next ones are november edits

dense blaze
#

@hexed acorn

#

who did the november edits?

long ferry
#

716525960643739798

dense blaze
#

oh

long ferry
#

all of them on the same day, then 2 days later once again

sturdy swan
#

@long ferry can you please help me?

long ferry
#

already answered

sturdy swan
#

are you sure?

long ferry
sturdy swan
#

oh

#

ok

dense blaze
#

ngl i cant see that

copper zenith
#

emm could someone help me? please

#

if you do not mind

#

sorry i am speak spanish

sturdy swan
#

hello i have a problem when i want to set a reward role for votes and i cant find that role bc i cant scroll up

soft wharf
soft wharf
stoic socket
soft wharf
ashen crown
long ferry
#

known issue

ashen crown
long ferry
#

theres no eta

ashen crown
#

πŸ™

kindred grotto
#

Hey the transfer ownership on the top.gg site does not seem to be working

long ferry
#

you cant transfer the ownership to another user

#

only to a team

sturdy swan
#

can you withdraw vote credits? to a debit card maybe?

long ferry
#

you cannot

#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

can i request that i get access to the auctions welcome channel because i have access to the auctions tab

ashen crown
#

Analytics not showing

sturdy swan
#

what do these mean?

ashen crown
stoic socket
sturdy swan
stoic socket
#

@cyan flint auctions access without auction channel access

long ferry
#

done

prime depot
#

Can I just remove all the NSFW neko life commands or it general I must not use neko?

long ferry
#

any nekos.life nsfw endpoints are not allowed

sturdy swan
#

thanks

long ferry
#

you are allowed to use sfw endpoints like action ones such as hug or pat etc

#

but just not nsfw endpoints at all

sturdy swan
prime depot
long ferry
#

yup, if you can confirm these are sfw (refer to their docs) then sure

sturdy swan
#

so no nsfw commands on the bot atall?

#

even if their locked being nsfw channel setting

prime depot
prime depot
sturdy swan
#

ok

prime depot
#

Thank you @long ferry
I appreciate your help

kindred grotto
#

How to check my teams?

#

it says my teams are zero eventho I've created like 3 teams already

remote jolt
#

how many money we get on how many votes basically what are vote rewards

#

@long ferry

wild stoneBOT
#

@remote jolt

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

Make a command where we can disable people doing av command for us

#

I mean add that feature

#

where to contact to discord if i wanna change name of my verified bot

sturdy swan
#

And Click refresh data button on top.gg

#

@sturdy swan

sturdy swan
#

cos its verified lol

sturdy swan
#

Oh

#

if u got any help kindly dm me

#

or ping

winter walrus
hidden rootBOT
ripe depot
#

I can't set an announcement for my bot... this has been happening for a few days now.

winter walrus
#

Known issue

rocky hinge
#

how can i become a bot checker?

vagrant wigeon
solar compass
#

YES

#

yes*

stoic socket
#

Just noticed that when you click on a team on a bot page, it redirects to /edit, is this normal?

solar compass
#

thank You

solar compass
#

in the mean time

stoic socket
#

are you wanting to track votes on a server or a bot?

solar compass
#

Yes
for now
i'm still trying to fix my bot

so server for now

stoic socket
#

ok

solar compass
#

thanks

sturdy swan
#

hello i need help

#

i did my bot everything right and when i press invite it says this

mortal wing
#

cause your bot hasnt been approved yet

#

you'll need to wait till its approved;

sturdy swan
#

how to approve it

mortal wing
#

or decline

#

just reviewed

mortal wing
ashen crown
mortal wing
#

for 2 days to 1 week

mortal wing
sturdy swan
ashen crown
mortal wing
mortal wing
crude pecan
#

Is there any way to apply for auctions access right now? Whenever I try to apply I get an error saying that I don't have any bots when I added a bot 1 week ago that already got approved.

stoic socket
vale minnow
#

How can I add anyone

#

to the creators bord

long ferry
#

you cant

#

consider using teams instead

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
vale minnow
#

Oh ok

sturdy swan
#

Hello

#

How can I remove my bot from top.gg?

long ferry
#

by using the delete button on your bot page

sturdy swan
#

I can't Find it

#

Oh Ohkay

#

I got it, Thanks

analog trench
#

Guys

#

please tell me there is an form invalidation error

#

when i am changing server invite link

vague mango
#

can u take a screenshot?

analog trench
#

ok

obsidian locust
#

What the f

vague mango
#

?

obsidian locust
#

the stream tag is broken

#

look

vague mango
#

oh thats weird for sure

#

ill bring it up!!

#

thank you

obsidian locust
#

Np. Good luck

analog trench
#

@vague mango

long ferry
#

check your tags field

vague mango
#

did you double check the other parts of the form?
when you hit save, it checks each ofthem

analog trench
#

ya

vague mango
analog trench
#

i checked

long ferry
#

well what does it look like

analog trench
#

Thanks

#

For support @vague mango and @long ferry

vague mango
analog trench
plain vortex
#

Do you know how to remove a bot from top.gg?

vague mango
plain vortex
sturdy swan
#

only transfer gx_proud

vague mango
#

neither of you see delete buttons on your bot pages?

stoic socket
#

Can confirm it’s not there for me either ^

vague mango
#

nice

sturdy swan
#

πŸ‘

vague mango
#

weird! we must have missed something while trying to update some of our permissions, ill bring this up

#

in the meantime mods should still be able to delete bots

peak linden
#

how can i get voting notify?
i remember there was such a function but i see it no more for sum reason

halcyon sequoia
#

i reached 100 votes what now

vagrant wigeon
#

@halcyon sequoia are you refering to the voting credits recieved at 100 votes?

#

if so

#

dbl credits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

vagrant wigeon
#

ok! reading the above message should help you

halcyon sequoia
#

thanks

#

and btw i still cant search for my bot

#

how long does it take?

#

i got approved on 7th

rocky hinge
halcyon sequoia
#

like this

rocky hinge
#

well, i think its a bug, since my bot got approved before few months and i still can not find him

halcyon sequoia
#

huh

normal cave
#

Hi

rocky hinge
vague mango
#

we are aware of the search result issues for new bots and its one of the things we are actively fixing rn!

vale minnow
#

I created team

#

but

#

It removed

#

@vague mango

long ferry
#

Caching related if you're referring to it not showing up on your profile

quasi vale
#

hey

#

so for some reason my brother's account got banned from top.gg

#

and i was wondering why any way anyone could check

#

i emailed top.gg a long time ago but no reply

long ferry
#

Id?

green osprey
#

why i cant find my bot if i searched for it

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

long ferry
#

try editing it and waiting for like 2-3 hours

dull plinth
#

Umm

atomic tide
dull plinth
#

Ive been ip banned even tho ive never been on here im using my data rn

long ferry
#

cant help with that

dull plinth
#

This my main

long ferry
long ferry
dull plinth
#

Ffs

#

Noone in my house has been banned

#

So wtf

#

Or my network

long ferry
#

We cant help

#

that is something related to discord

#

no need to ping community managers

dull plinth
#

Yes i do

long ferry
#

someone on your network or someone who was using your network was banned here along with your ip

#

We cant help with that at all

dull plinth
#

How

long ferry
dull plinth
#

Ffs unban my ip

long ferry
#

thats how discord bans people, through the account and ip

#

I again cant help

dull plinth
#

Howwwwwowihwben

long ferry
#

we're not discord

#

we cannot figure out who got banned on your ip

dull plinth
#

Get someone who can

long ferry
#

We cant help

#

as already said

#

Do you perhaps have any siblings using discord aswell? Or a friend who came over for a short time?

dull plinth
#

Oh yh

#

Is someone called insanity banned

long ferry
#

yup

dull plinth
#

Why

#

What he do

long ferry
dull plinth
#

He did

#

Dm him

long ferry
#

they can appeal

#

dblappeal

hidden rootBOT
unborn elk
#

Hi, We have just started a discord group with an NFT art collection serving the army community. It has a strong DAO and a charity will be set up from a DAO vote. I was just wondering how we can use top.gg to help us promote our discord? Are you able to help?

long ferry
#

They did not fix their bot being declined for being a clone

dull plinth
#

What is that

long ferry
dull plinth
#

@livid glacier

long ferry
# dull plinth What is that

Submitting a clone means using already made code to get your bot, which is something we do not allow per our site

#

If they were banned while being on your network, then we cannot help unless they appeal

dull plinth
#

How he do that

long ferry
#

dblappeal

hidden rootBOT
unborn elk
#

I was just on this site - I couldn't figure out where to add? I click "add", "discord server" ... then what do I do after this?

dull plinth
#

How do appeal for my friend

unborn elk
#

I don't get it? I don't have any discord servers added to the site? How can I select something that isn't there?

stoic socket
dull plinth
#

How it work

#

Ahhh

long ferry
#

they have to appeal themselves

dull plinth
#

How

sturdy swan
#

My bot isn't in the search..

#

"Featuristic Bot"

long ferry
#

try that

solar compass
#

Traceback (most recent call last):
File "C:\Users\DragonGod\AppData\Local\Programs\Python\Python310\lib\site-packages\diskord\application\command.py", line 424, in sync_application_commands
cmds = await self._state.http.bulk_upsert_guild_commands(
File "C:\Users\DragonGod\AppData\Local\Programs\Python\Python310\lib\site-packages\diskord\http.py", line 365, in request
raise Forbidden(response, data)
diskord.errors.Forbidden: 403 Forbidden (error code: 50001): Missing Access

#

what does that mean?

lavish orchid
#

Is submitting bots disabled?

solar compass
#

oh sorry

lavish orchid
#

I can't submit a new bot

stoic socket
solar compass
long ferry
#

you cannot use the api before your bot is approved

solar compass
#

I'll Wait

river anchor
#

@long ferry hey, can you check your dms?

sturdy swan
#

It been 2 weeks and my bot haven't got reviewd :(

sturdy swan
long ferry
#

doesnt seem like it according to our logs

#

you either didnt submit at all or submitted onto a different account

silent sinew
#

i9 can;t publish annoucement why>?

long ferry
#

known issue

silent sinew
#

kk

prime depot
#

@cyan flint
hey , thank you for reviewing my bot
i saw the decline and am on it to fix everything
but if i may ask
is there is anything else need to be fixed so i can finish all at the same time and try again to submit ?

cyan flint
#

hi there ^^ i didnt go through all of the commands, however please do take a look at our rules another time just to make sure your bot follows them BunNod

prime depot
long ferry
#

what I suggest is using #rules-and-info to actually know what we allow and what not πŸ‘

silk galleon
long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

spark hearth
#

Didn't work

#

When I click preview it does this too

long ferry
#

clear cache and cookies then try again

formal oxide
#

I logged in to the auctions page but for some reason it says Unknown User

long ferry
#

known issue

formal oxide
#

How do I fix it?

long ferry
#

you cant

frail locust
#

Can a moderator look at the about me of 863302979398795286

stoic socket
#

oh

#

i see

#

wait for a mod to say if that is allowed

frail locust
#

Well it's against Discord and OwO ToS so...

sturdy swan
solid island
#

can u view the position of your bot in the review queue?

#

like what position it is in to be reviewed

#

i remember there being something to see

#

also do u not get pinged when you add a bot anymore?

#

oh ight

rotund stream
#

hello, my bot is in maintenance, which is off my question is: ΒΏHow long can I have it turned off without being removed in top.gg?

stoic socket
#

click the "Click Here" button

median remnant
#

hi

worn moth
#

when you still cant edit one of your bots

#

(at least i can edit my popular bot's page)

sturdy swan
#
(node:277) UnhandledPromiseRejectionWarning: Error: 401 Unauthorized
    at IncomingMessage.<anonymous> (/home/runner/Clash-Chest/node_modules/dblapi.js/src/index.js:118:25)
    at IncomingMessage.emit (events.js:326:22)
    at IncomingMessage.EventEmitter.emit (domain.js:483:12)
    at endReadableNT (_stream_readable.js:1241:12)
    at processTicksAndRejections (internal/process/task_queues.js:84:21)
(node:277) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 2)
#

Hi

#

doesn't work

#

Someone sent bad reports on my bot

#

They have sent a review and said false things

worn moth
#

is it normal if i still get a 403 when i click EDIT on my user info page

sturdy swan
#

it worked before but now i added the vote reward command with dblapi.js

#

i regenerated too many times but same

worn moth
winter walrus
#

clear your cache, and try again

sturdy swan
#

my tokens doesn't work

worn moth
sturdy swan
#

it's going in light speed

worn moth
#
  • i had this name issue eons ago
sturdy swan
#

rejection id: 64

winter walrus
winter walrus
worn moth
#

ok

sturdy swan
#

no one responds -_-

#

@winter walrus can u help me?

winter walrus
worn moth
#

also how do i hide old servers i made when i was like 11 (yes im legally allowed to use discord now, im 15) when thought cracking was legal because pedos /hj, and those servers are blacklisted from top.gg so i see them first results in my profile

sturdy swan
#

I reported it

#

very bad anti nuke, someone banned 1890+ members and almost entire server wiped :( this anti nuke didnt even do shit it just spammed the modlogs and did nothing. I was wrong to trust this shit bot top.gg plz dont verify bots without testing them this is really sad. To anyone adding this plz beware that this shit does not work and devs plz work on this

#

This is what they said

worn moth
#

how tf would a bot nuke 1890+ members without the bot getting rate limited

sturdy swan
#

I just want to say 1 thing to topgg, that my bot is a good anti nuke please test it urself before removing it from topgg

worn moth
#

oh lol

sturdy swan
#

And anyways u can bypass rate limites using the bad ways (against tos)

worn moth
#

true

#

proxies

abstract heath
#

Traceback (most recent call last):
File "C:\Users\DragonGod\AppData\Local\Programs\Python\Python310\lib\site-packages\diskord\application\command.py", line 424, in sync_application_commands
cmds = await self._state.http.bulk_upsert_guild_commands(
File "C:\Users\DragonGod\AppData\Local\Programs\Python\Python310\lib\site-packages\diskord\http.py", line 365, in request
raise Forbidden(response, data)
diskord.errors.Forbidden: 403 Forbidden (error code: 50001): Missing Access

worn moth
gritty tangle
#

if my bot is declined, i get pinged in #mod-logs
but if its approved, how will i be notified?

hidden rootBOT
#

@gritty tangle

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

πŸ’‘ Please make sure you have your DMs activated for this server.

vital hinge
gritty tangle
#

thx guys

sturdy swan
#

why does it say "You don't have any bots yet, add one here" when i already have a bot added on top.gg.

quiet yacht
#

Can someone help me?

cobalt sleet
cobalt sleet
sturdy swan
#

My server isn't coming up on top.gg anymore

#

When l try to vote for my server it comes to a 404 error

#

@cobalt sleet

tender arrow
brazen lintel
#

hi quick question, is a command like a pp command similar to danks classified as a nsfw command

#

where you do [p]pp and it returns a random sized thing like

8=======D
or 8==D

sturdy swan
#

it's cringe as fuck but not nsfw

jaunty orchid
#

Why I'm unable To publish announcement for my bot in top.gg?

rocky hinge
jaunty orchid
#

since 1 month?

rocky hinge
#

I guess.. i saw someone writes about it and the staff told him so

jaunty orchid
#

ok

#

It was a very important announcement

rocky hinge
jaunty orchid
sturdy swan
#

Hello.

I have a question. I have a bot that has 98 servers, I want to go through the bot verification. I sent data in the Stripe a long time ago, back when there were 75 servers. I sent 2 messages to their mail, but no one answered. What can I do in this case?

Thanks.

rocky hinge
#

@sturdy swan this is the server you need to ask in,

sturdy swan
rocky hinge
dense sluice
#

I cant see my bot when i search @winter walrus @cobalt sleet

rocky hinge
#

there is abug

dense sluice
#

Hm

rocky hinge
winter walrus
sturdy swan
#

eΓΉ

stark minnow
#

Who is the bot reviewer nom

quartz granite
#

Is it possible to remove my nickname?

stark minnow
winter walrus
#

@cyan flint ||oops sry for the ping nom||

stark minnow
#

Ty

sturdy swan
#

why i can’t delete my team?

green osprey
#

why i cant see my bot in the search bar

eternal tangle
#

1

#

month

#

have patience

#

mine took 2 months cuss it got flagged

#

discord is slow asf

green osprey
rocky hinge
#

dont know

#

Mass A chu Setts

stoic socket
sturdy swan
#

How to see the queue of my bot?

stoic socket
umbral fiber
#

who is the bot reviewer ParsemanLinguine?

#

i can't find him

hard mauve
#

@sturdy swan What happened to my bot?

umbral fiber
#

thanks

tawny surge
#

Toplu rol ver/al komutu yasak mΔ± DBL'de?

dense blaze
#

normally they dont show

#

but when you click the "show more" after the 10th most voted server they can be seen

half trail
#

my bot isn't showing up

mortal wing
half trail
#

a whole week waiting, and nothing

mortal wing
#

Not true but okay

mortal wing
half trail
#

okay

rocky hinge
#

clear all cookies and this stuff

rocky hinge
sturdy swan
#

Is normal I didn't received a msg from a bot saying my bot got verified

#

and he seems to be verified blobthinkingeyes

rocky hinge
sturdy swan
#

There is no messages

rocky hinge
#

when you are going to your bot page do you see something red?

sturdy swan
#

Sorry for the ping @tacit zodiac , but could you accept my friend request ? Your DMs are closed

mortal wing
#

yours are

sturdy swan
mortal wing
#

i can dm them just fine

sturdy swan
#

it's weird

rocky hinge
#

what?

#

@sturdy swan

sturdy swan
#

I wanted to dm a community helper but I couldn't because their dms were closed, but apparently the problem is on my side

rocky hinge
#

maybe i can help?

long ferry
#

dbldms

hidden rootBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

sturdy swan
rocky hinge
#

even in stting its on?

#

settings*

sturdy swan
#

No it isn't

rocky hinge
#

do it

worthy nova
#

Hey guys, I am exploring how to add this incredible bot to the server of a leading Solana project and will need some help to evaluate customisation restrictions/possibilities that may exist. Would anyone be able to hit my up in DMs to discuss further?

Super appreciated/

#

maybe @rocky hinge , if you got some time?

pallid glade
#

hello

#

I have a problem on the website

stoic socket
#

What problem?

pallid glade
#

I added the discord server on top.gg but when I need to edit it I cant find the edit button

stoic socket
pallid glade
stoic socket
#

Replace the PUTSERVERIDHERE with your server id

pallid glade
#

when I check my profile its empty

pallid glade
#

not working

stoic socket
#

404?

#

Then the server isn’t added to the site

#

403?

#

Clear cache and cookies, and login again

long ferry
#

whats the server id

pallid glade
pallid glade
long ferry
#

its there

#

clear cache, then go to edit

prisma kelp
#

How to update my bot profile in top.gg

pallid glade
#

ya but I cant edit it

stoic socket
#

For the edit page

long ferry
#

what does it tell you when trying to edit

pallid glade
long ferry
#

known issue then

sturdy swan
#

Why won't the community managers answer to my dms...

long ferry
#

Dont dm them with "hi"

#

explain your reason

stoic socket
#

Give them time to reply

long ferry
#

and that

fierce ice
#

Good morning, some time ago I had sent my bot, and they rejected it because I had no help / input command, and I fixed the error, I try to send the bot again and I get "Your project has not been approved yet
Read this article for more information.", in the article it does not tell me anything, what can I do?

prisma kelp
pallid glade
#

is it supposed to be the owner ship of the server ?@stoic socket

sturdy swan
long ferry
#

be patient then

long ferry
#

you resubmitted your bot

#

thats what it tells you

fierce ice
#

yes

long ferry
#

you have to go through queue again like before

prisma kelp
long ferry
#

elaborate update

prisma kelp
#

πŸ€”

fierce ice
#

@long ferry

stoic socket
fierce ice
#

Ohh, wait

stoic socket
#

It’s in the queue again

fierce ice
#

XD

#

Sorry

#

It's that I don't understand English well xd

pallid glade
#

Iam the creator but I cant edit it y?

stoic socket
pallid glade
#

not working

pallid glade
long ferry
#

caching related

pallid glade
long ferry
#

you can try clearing your cache with ctrl+f5

#

but otherwise its a known issue, its something with caching

cyan flint
#

(so sorry for the late response)

pallid glade
dense blaze
long ferry
#

then it wont work, nothing I can help with, perhaps try again later

split python
#

@long ferry are you new moderator

dense blaze
#

alright thanks

cyan flint
#

no worries ^^

dense blaze
long ferry
#

Nah I'm a moderator here for a bit longer

dense blaze
#

it already has 17k

cyan flint
#

for this month i believe yes

dense blaze
#

aw

#

thats a rip

pliant mauve
#

@split python dont ghost ping mods please.

split python
dense blaze
#

is there any bug hunter event for top.gg

dense blaze
sturdy swan
#

whats the current wait time?

whole raft
#

Hello

cyan flint
cyan flint
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

alr ty

whole raft
#

How do I do like this, appoint like a log to vote

sturdy swan
stoic socket
#

Nope

long ferry
#

queue is confidential

sturdy swan
#

Oh

stoic socket
#

Dm ads

#

@pliant mauve

pliant mauve
#

id?

stoic socket
#

889829770269970443

pliant mauve
#

thanks

sturdy swan
#

@tacit zodiac are you available in dms please ?

zinc oracle
stoic socket
#

^

#

It’s only been an hour since you DMd them

zinc oracle
#

I generally recommend giving 24 to 48 hours for a response before trying someone else.

stoic socket
#

Yep

robust knoll
#

Can someone re-add my auctions role?

dense blaze
vagrant wigeon
#

@robust knoll there you go

robust knoll
#

Thanks

light ermine
#

My Bot Doesn't Shows Up in Search Results

sturdy swan
#

why i can’t delete my team

long ferry
#

you cant delete teams as of now

sturdy swan
#

i wanna delete my bot on top.gg, can i delete it on my own or do i have to let you know

sturdy swan
worthy nova
#

@lyric fern

plush reef
#

Is this normal to happen?

worthy nova
#

if you or someone that knows please DM me I would really appreciate it

plush reef
long ferry
#

have xiaomi aswell, is that the built-in browser?

plush reef
#

Its the mi google or something

#

Idk how this calles

long ferry
#

I suggest using a separate browser than a built in one, use chrome for example

plush reef
#

Ok

long ferry
#

yeah thats the mi browser, use chrome instead

plush reef
#

Ok thanks

#

Same happens on Google

#

Or i am stupid and site is made like this

#

Or my phone is drunk

#

@long ferry is this normal?

long ferry
#

Not sure then

plush reef
#

Ok

#

Its a bug then?

#

I tried on my dads Samsung and didnt happen

dense blaze
grand plinth
#

i need respond of woo

opaque lotus
#

I can't add my bot and when i join the profile i found it and when i click view it gives me error

#

ClientID: 821655420410003497

sturdy swan
#

I cant find my bot i have added it and it havent got declined yet.

#

Client Id 907882905748000789

#

Why my bot is not getting added in top.gg?

zinc oracle
zinc oracle
sturdy swan
#

How much time would it take to be verified

split python
sturdy swan
zinc oracle
sturdy swan
#

@zinc oracle sb_madarchod

sturdy swan
#

Me 2

zinc oracle
sturdy swan
#

I applied once more

#

@zinc oracle will i get accepted?

worldly delta
#

Yt together

sturdy swan
#

Client id: 872415725069959179

long ferry
#

You never submitted a bot

#

Is what I'm seeing here

warped dagger
dark bison
#

Topgg.isWeekend() why isnt this working?

#

I have already tried with client too

long ferry
#

What Library are you using

dark bison
#

@top-gg/sdk

long ferry
#

Elaborate not working, what does it respond with

dark bison
#

Topgg.isWeekend is not a function

#

with client is says the same

long ferry
#

Yup correct, not a function

dark bison
#

still didnt understand

long ferry
#

the variable user for example is a json key on the vote response

#

So is isWeekend

dark bison
#

so it will be vote.isWeekend ?

long ferry
#

Try it

earnest furnace
#

heya, so im bumped on an issue, i have been added to a team, i have admin and the server is in it too, yet i cant edit that server.. how come?

#

see i cant edit

long ferry
#

Press view

#

Then on that page, see if you can see the edit button

dark bison
#
app.post('/vote', webhook.listener(vote => {
                        (async() => {
                            if(await vote.isWeekend()) {
                                console.log("is weekend")
                            } else {
                                console.log("it is not weekend")
                            }
                        })();
        }))
#

it still shows vote.isWeekend is not a function

#

this is my code

stoic socket
elder magnet
#

How long does bot approval take?

#

I submitted my bot a week ago

long ferry
#

You never submitted anything

#

Under the account you're talking

elder magnet
#

wha

#

heres what happens when i do

long ferry
#

Scroll up, check for errors

stoic socket
#

suggestion: make it say the error on the error alert

elder magnet
stoic socket
#

try removing the big tag

long ferry
#

Tag limit is 25 characters

elder magnet
#

ah

#

that worked

#

thanks

stoic socket
#

yep it was 38 long

elder magnet
#

weird that it was an option that autopopulated when i typed friend

terse glade
#

How to keep our bot to vote

slender shoal
#

Haiii is it a bug or smth? When i click on profile on the top.gg website, it brings me to OAuth2. I cannot see the servers and bot that I listed even after authorizing...

#

It just brings me to the main page of top.gg

open moss
#

you can use html in bot bio?

silver forum
#

Hello I had 300 votes in top.gg but why my bot was not showing in the top list It was Showing below the 20votes bot please take the issue and slove it GreenCheck

Thanks In Advance :)

mortal wing
#

Known issue

zenith socket
#

how will i find the members count of a server with its ID?

cobalt sleet
zenith socket
open moss
#

you can use html in bot overview?

cobalt sleet
#

Yes

vale minnow
#

I have created 2 teams

#

but I can't see anyone

open moss
#

when I look for my bot it doesn't come out, what do I do?

unborn elk
#

Hi I am trying to add my discord server on the website but I can't work out how to use it? I have clicked "add", "discord server" but then nothing comes up and it seems like a dead end. What do I do? Thanks

silent sinew
#

bug on the announcement has been fixed?

long ferry
#

No

sturdy swan
#

hey, how to see the bots you have sublimtted?

#

submitted*

earnest furnace
#

@long ferry can u help? like i dont see the edit button

long ferry
#

Then it's a known issue

earnest furnace
#

damn, is there a way to fix?

#

also i forgot where i can see the known bugs

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

plush reef
#

A person below you literally replied saying known issue

plush reef
#

Bruh

long ferry
#

can you read above

#

thank you

plush reef
#

Braindead

long ferry
#

that dblissues was meant for you

plush reef
#

Lmao

long ferry
#

dude

#

dblissues @silver forum

hidden rootBOT
#

@silver forum

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

long ferry
#

there

#

read

plush reef
#

He doesn't understand english?

#

Or something

silver forum
#

Hm tnq lgnd_qt

cursive elk
#

what this mean?

#

(the unknown user is me)

long ferry
#

You redeemed your credits

#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT β€œwithdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

rocky hinge
#

whats your error

long ferry
#

Feel free to dm me then

#

Can't guarantee I'd be able to help though

shrewd nova
#

So, I'm trying to publish a server on Top.gg. I have filled everything out and clicked "Save", yet it says that my server is not published. I have also added the Top.gg Bot, but it still says my server is not published. Is there something I've missed here? How do I publish my server?

prime depot
#

submitted v2.0 XD
thanks again for all ur help

rapid skiff
#

WHere do you see the queue times?

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

prime depot
prime depot
thick jolt
#

yo

long ferry
#

says yo and leaves the server again hecc

sturdy swan
#

yo

lunar dew
#

yo

stoic socket
urban edge
#

I'm trying to add an auction for our bot, and get this message, but we do have a bot listed(ill post below)

stoic socket
#

you can still advertise the bot on the Auctions panel

urban edge
#

it appears we already have a request waiting (i think we applied also for server auction), any advice on how to move forward with this?

long ferry
#

just wait until that request gets approved

silk galleon
#

How long it takes to approve a bot ?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

silk galleon
sturdy swan
#

In the add a bot section, I click on submit, but there is no registration.

shy jetty
#

why do i have the developer role but my bots didn't get mentioned in #mod-logs

#

there must be an issue

stoic socket
shy jetty
stoic socket
#

Known issue

shy jetty
#

i think thats an issue

stoic socket
shy jetty
#

they say it takes 3 weeks for verify

stoic socket
drowsy depot
#

What do I do if my bot has had a rename? I can't find any way to change it on the site.

stoic socket
drowsy depot
#

Ah thank you

sturdy swan
#

when im trying to invite my bot it says this

long ferry
#

Known issue

obsidian egret
#

Hi, my bot got approved, but is he gonna be added to this server ?

mental horizon
#

Ji

#

Hi

worthy sleet
#

I recently changed my bots logo icon, will my top.gg bot page update it?

worthy sleet
stoic socket
#

np

quiet leaf
#

My bot got approved but it didnt show up here :

stoic socket
quiet leaf
#

i did

stoic socket
quiet leaf
#

nvmnd

#

it showed up right now

#

Thanks for fast reply!

stoic socket
#

np

sturdy swan
#

Can you leave a topgg team?

silent swan
#

Pq quando eu coloco o id do meu bot pra colocar no top.gg da erro?

Why when I put the id of my bot to put in top.gg the error?

glacial maple
#

It keeps saying my bot is a clone of bot ghost and you need 5 or more custom commands and I have 6 custom commands but it still gets declined

mossy smelt
#

i applied for auction access 4-5 days ago.....when will i get my answer back??

#

Update the command with a filter=true/false argument

#

Lol

grand ravine
#

Anilist returns whether the result is nsfw or not

#

Just use it to filter results or lock outside of nsfw channels

rocky frost
#

Declined once again

#

Rip

#

@analog kernel

stoic socket
#

@cyan flint

#

FUCK

#

@vagrant wigeon this one

rocky frost
#

He was my reviewer?

stoic socket
#

Was Nicole the reviewer?

rocky frost
#

Yeah

stoic socket
rocky frost
#

It said DM Nicole

stoic socket
#

So DM them

rocky frost
#

Which nicole ._.

stoic socket
#

The one I pinged

#

British Nom is their nickname

rocky frost
#

ok

rocky frost
silent swan
glacial maple
#

ALSO IT SAYS PLEASE DM THIS AND THAT AND A CANT DM ANYBODY FIX THAT PLS

#

*I

stoic socket
glacial maple
#

Mac and extreme but I can’t dm literally any staff member

stoic socket
#

Who was the latest?

#

Ah extreme

glacial maple
#

Extreme

stoic socket
#

@coral reef ^^

coral reef
#

My DMs are public

glacial maple
#

Well why can’t I dm you

coral reef
#

That's a issue with your privacy/direct messaging settings, not ours.

glacial maple
#

Oh ok well can I dispute my decline then

coral reef
#

Yes, via dms. I suggest checking your privacy settings and trying again

hallow ember
#

dblupto

mortal wing
hallow ember
#

I need help how to add bot

#

Help

#

Me

grand ravine
#

What's the issue?

past light
#

I wanna talk to the reviewer

#

Who reviewed

#

My bot xenos

grand ravine
#

Ask him/her in dms

past light
#

Alr

#

@Odin#1000

#

Hm

grand ravine
#

In dms

past light
#

I cant add them

#

As friends

#

@grand ravine

#

Sorry u werent responding ^

grand ravine
#

...just click on him and send a message

#

No need to add as friends

past light
#

Ok

rocky frost
#

Guys someone invited me as a team but when i accept and refresh the web it was still there then when i clicked accept and refresh i had no team anymore

past light
#

@cyan palm

grand ravine
#

Exactly that

#

The api tells u whether it's nsfw or not

worn ridge
#

I can't edit my bot on the site, it keeps telling me I have validation errors but not telling me what. Attempting to preview also produces a client-side exception

#

But I think that second issue is unrelated πŸ€”

#

Also the site has forgotten my profile icon and more importantly, my bot's icon

misty orchid
#

@somber parcel who would i ping to get to help me

grand ravine
#

Noone, and absolutely don't ping to ask who you ping

#

Just ask what u want

misty orchid
#

ok

#

well how come my profile wont update on top.gg

#

because i want to re submit my bot and it wont let me

sturdy swan
#

hello, my bot got denied due to bot description and i am unable to edit it....

mortal wing
#

Cause your bot removed from the website

#

You need to reapply

cyan sky
#

why couldn't I post a review on mewbot?

dense blaze
cyan sky
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Mewbot is a bot, I could vote and invite but I can't add a review there

dense blaze
winter walrus
dense blaze
cyan sky
dense blaze
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does this work?

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its below elite empire in the second link

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but not there in the first part

cyan sky
dense blaze
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what?

cyan sky
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nvm

dense blaze
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its not there in the main link
but its there when u click show more

cyan sky
abstract current
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Hello, our server got the most votes in dogs ||(dogs of discord)|| yet when people search keyword dogs it doesn't even show, at all. Please fix this.

mortal wing
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Known issue

abstract current
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Mods, I promote your site to my community,they see your ads,they use it, but it doesnt show us as #1 while having the most votes..

mortal wing
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As I said its a known issue with the website.

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and The team are trying to fix it when they can

abstract current
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Thank you ❀️

mortal wing
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ofc <3

mossy smelt
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i have NO idea how it is getting so many votes...xd

worldly delta
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yt together

kind anvil
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Help me i can put my bot on top.gg why

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Its not finding his cilent id what to pls tell ?

worldly delta
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Idk

dense blaze
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im admin of a server but i cannot edit the top.gg page

kind anvil
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Is there any body know

mortal wing
kind anvil
dense blaze
dense blaze
kind anvil
dense blaze
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then you cant get it

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only the bot owner can

kind anvil
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I am the bot owner bro

dense blaze
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did u make the bot application on your account?

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or someone else made it and you just wrote the code

kind anvil
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@dense blaze broo

dense blaze
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thats how you turn on developer mode

kind anvil
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Ok

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No bro not working again

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@dense blaze

dense blaze
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how are you a developer if you dont even know how to get a users/bots id

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@kind anvil

kind anvil
dense blaze
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then whats the problem

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thats your client id

kind anvil
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Yes but its not find my bot on top.gg

dense blaze
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@kind anvil it needs to get accepted first

kind anvil
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I can write description and tag prifex thats the problem