#support

1 messages · Page 592 of 1

pliant cloak
mortal wing
#

^^^

unreal patio
#

i need help

toxic tree
#

562019230489509905

unreal patio
#

so i transferred ownership to a guy cuz i was retiring but be back and as soon as i left ppl dmed me hes destroying everything + absuing with his power + demoting ppl + removing roles
so i said him to give me owner back but he wont! pls give me the ownership back and remove back plss or ill lost my hostory please i need my server back

toxic tree
#

@long ferry

unreal patio
#

@somber parcel @lone anvil @tacit zodiac

#

srry for ping but serious! help!

long ferry
#

Doesn't sound related to top.gg

#

dblnotdiscord

hidden rootBOT
long ferry
stoic socket
unreal patio
stoic socket
#

This isn’t discord support

long ferry
#

We cannot help with your issue, it is not related to top.gg

#

dblnotdiscord @unreal patio

hidden rootBOT
long ferry
#

Read

untold bramble
# unreal patio just please

If you lost your server/bot, how could they help you for regaining ownership and you were the one who transferred it. After transferring, it literally depends on the new owner about what he wants to do.

wet mauve
#

Is it Okay If I use coustom reacts on my bot commands? If yes do I have to make that server Public? Because last time I saw one bot rejected because using coustom Emojis in help command so asking.

untold bramble
wet mauve
#

Noice thanks

sturdy swan
#

hi how can i join the bot verification centre for my bot?

long ferry
#

You can't

sturdy swan
mortal wing
untold bramble
#

It is just for reviewers to test

young geyser
#

Is there any guide for css/html in the bot's description? I tried, but it also edits every text on the page when i apply stule to a paragraph

long ferry
#

Use inspect element to find the selectors required

light shard
#

Hey. I wanna use the Topggpy Library but I need a dblwebhook and password...where can I get this?

stoic socket
fallen jungle
#

anyone no why this happens?

stoic socket
#

known issue

fallen jungle
#

oh ok

dense wigeon
#

Ive uploaded my bot on your website and its verified by your moderator
But now discord permanently disabled my account from which ive uploaded my bot
So I cant access it
So can you change the owner of the bot please?

#

Please solve my issue this time atleast

mortal wing
#

DM a moderator and show proof that you own it.

stoic socket
#

Prove through an eval command or a status/description change

zinc frost
#

my bot didnt approved on site on 4 day 😦 why ? how much time needed ?

hidden rootBOT
#

@zinc frost

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

lone anvil
zinc frost
lone anvil
#

can you give me the bot ID?

zinc frost
#

sure 900126861328261220

lone anvil
#

Oh, it's on a team

zinc frost
#

yes

lone anvil
#

anyway, it was added 2 days ago - it can take up to a week

zinc frost
#

if appear to team i can remove from team

#

which one faster ?

lone anvil
#

doesn't make a difference in terms of approval times

zinc frost
#

aha tnx 🙂

dense wigeon
#

Look

#

I can access eval command

stoic socket
#

DM that to a mod

echo whale
#

why is this happening when I taped in the edit button of Rockband?

sturdy swan
#

I have a question if your bot is in a queue to be reviewed can other people visit the bots page in top.gg and vote or they have to wait until it is reviewed

restive zephyr
#

Is there an Arabic support!

restive zephyr
#

???

#

🙂🙂😶

echo whale
restive zephyr
#

?

frosty pond
#

Hello guys, idk if this has bee reported yet but I get this when I try to edit my bot

echo whale
sturdy swan
echo whale
frosty pond
#

also this

echo whale
sturdy swan
frosty pond
#

Ohh so this happened again

#

okay thank you

sturdy swan
#

uptimerobot is the best

#

free hosting

frosty pond
sturdy swan
frosty pond
frosty pond
#

nvm 😐

sturdy swan
frosty pond
coral reef
#

Not the place to talk about this

#

dblsupport

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
zinc frost
#

Does it take at least a certain number of views to appear in the list? Because my bot was added to your discord and tested for testing, but it is not in the list of bots ؟

elder cypress
obsidian locust
#

Api broken ?

halcyon sequoia
#

When will my bot show up when I search for it?

#

It's been 5days

hearty lance
#

where is the invite link for Top.gg , i want to add it in my server

hearty lance
#

the bot i mean

#

i want to list my server in top .gg

#

https://top.gg/servers/new

zenith pumice
hearty lance
zenith pumice
#

Refresh

hearty lance
#

same page

zenith pumice
hearty lance
#

i need to add @small lantern bot in my server first

#

or not ?

zenith pumice
#

Not really

#

Look

hearty lance
#

yes

#

but its not showing any server

zenith pumice
#

idk why, wait for a mod or manager.

hearty lance
#

can you copy the invite link for the bot on your page ?

zenith pumice
hearty lance
#

thanks

#

it works now

elder cypress
hearty lance
zenith pumice
zenith pumice
hearty lance
#

yeah could be

#

now i can just edit the server

near vigil
#

i can't transfer my bot to a team, it doesn't work

mellow ocean
#

Same

#

Admins

#

I need help in some matter

#

Is it ok if I dm you?

olive oxide
#

hey guys can i ask u something. i was made a discord bot , its on the site repl.it but when i made it i dont know how to do it online can someone help me ?

delicate locust
#

hi

#

what can i do what voted credit

#

i claimed it

#

but what does it do ?

vocal shuttle
#

When are they going to review my auction application request so I can use my vote credits before they expire

grand ravine
#

when did u apply?

mint pawn
#

the badge isn't obtainable as of now so discord renamed it to early verified bot dev, it was named that

hard mauve
#

When will my bot be approved?

dense sluice
#

Ah

sturdy swan
#

Hi

#

I can't change my account on top.gg

#

It comes back as soon as I sign out of the account.

#

How do I change account?

hard mauve
#

OK

rain nest
#

Can yall add a channel for people looking for bots for a specific purpose? Named #bot-recommendations

golden spade
#

Hi is there anyway i can dm an unban appeal for a friend i am a witness

#

For Abuzar#2021

rain nest
#

Also can you remove my nick?

sturdy swan
#
ui: MariaDB database PHPMYADMIN user interface NODE.JS```
sturdy swan
#

okey thanks

golden spade
#

How long does it take for a ban appeal to be approved?

#

Because my friend Abuzar#2021 has put an appeal in wanted to know how long.

long ferry
#

There's no eta for appeals right now

golden spade
long ferry
#

Estimated time

golden spade
#

Kk

slow moon
#

Can anyone tell me what a good perm requirement would be for a warn command? Maybe MANAGE_MESSAGES or?

stoic socket
slow moon
#

Oops my bad didn’t mean to send that here 🤦

lunar dew
#

when i click submit nothing happens

long ferry
#

read pins

stoic socket
long ferry
#

thats related to the video format you're using

stoic socket
#

It's not my bot - It's the Vimeo embed, which is unrelated to formats

long ferry
#

I mean it is related to the video orientation/scaling

primal tinsel
#

i requested for my account to be deleted from the top.gg website and received and email to talk to someone, how long should i be expecting to wait for a response from this person or deletion of said account

long ferry
#

have you contacted that person through direct messages?

primal tinsel
#

yes

long ferry
#

Am not sure myself on what the ETA regarding a response is

primal tinsel
#

alright sorry, just thought id ask, if you had to ballpark an average what would you say like, with in 48 hours at least?

grand ravine
#

given usual waiting times for other stuff, I'd say somewhere between 1 week to 1 month

primal tinsel
#

i see

grand ravine
#

afaik only team members have the power to interact with the database, and they're quite busy given the site rewrite

primal tinsel
#

they responded to my request ticket pretty fast so I guess I just assumed they would respond to this one pretty quickly as well

#

but that’s understandable

lunar dew
#

cleared cache

#

still wont let me

#

submit

toxic zephyr
#

@tranquil heart Dont Ghost ping me

tranquil heart
#

im askin 🙂

mossy smelt
#

what is dbl auction used for?

toxic zephyr
#

Since you ghost pinged i'm not gonna answer.

tranquil heart
#

please

#

if u answer

#

i stop

#

promise

toxic zephyr
#

No.

tranquil heart
#

please 😦

#

😦

mossy smelt
#

wut?

#

this doesn't seems to be legit

#

i mean it's not working

tranquil heart
#

it is

tranquil heart
#

cuz my bot isnt here that why not working

mossy smelt
#

it works

#

no

#

url are golbal

tranquil heart
#

wut

#

oh

mossy smelt
#

global

tranquil heart
#

where i get that for my bot?

mossy smelt
#

they are supposed to be used everywhere

stoic socket
#

@tranquil heart don’t ping random people for help

tranquil heart
#

i mean where in the fiscord dev portal

mossy smelt
tranquil heart
#

ik that

#

but where

lunar dew
mossy smelt
tranquil heart
mossy smelt
#

then this

tranquil heart
#

ik taht bruh

mortal wing
tranquil heart
#

i alr have a bot

mossy smelt
#

no

#

nvm

#

@tranquil heart go 0auth

pliant mauve
#

dbl support

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

mossy smelt
#

select bot

tranquil heart
pliant mauve
mossy smelt
#

then select the permissions ur botneeds

#

ok

lunar dew
pliant mauve
gritty tangle
#

Is the Team invite function not fully operational at the moment?

thorn veldt
#

^^ I can't accept the team invite

gritty tangle
#

you have the dev role though

thorn veldt
#

Those are for my previous bots

glossy surge
#

can i again put the bot to review again?

mortal wing
#

Yes

#

Just fix the issue

indigo ice
#

i am not able to apply for auction

gritty tangle
mortal wing
#

No its not closed

#

try clearing cache or trying a diff browser

glossy surge
glossy surge
indigo ice
#

when i go to bot page -edit - votes - 500 internal server error

glossy surge
#

oo

indigo ice
#

nvm fixed

#

in auction/apply when i select discord bot and when it says please select a product you want to apply with i cannot select my bot it says you dont have any bots yet

mortal wing
#

Known Issue

indigo ice
mortal wing
#

no eta

white brook
#

I am getting useless reviews about "how to use the bot" and I have clearly mentioned the prefix,main commands and more so why the hell people are doing this my got got from 5 stars to 3.5 now just bcz of these dumb reviews

#

Can I report em or not?

bold saffron
#

I get this thing whenever I go to my profile..
and rarly when I reload it, it fixes..... or else I have to go to home page of top.gg

tranquil heart
#

is a bot called vern got declined the bot's id is: 869874795616026645

tranquil heart
#

ok

#

thx

limpid fable
#

Hi

#

First, Greetings to you. I wanted to send my bot to top gg, but I didn't know if the moving emoji project was now banded. Can I call you to try again to send my boot to top gg. Kind regards

cobalt sleet
olive oxide
#

hey guys can i ask u something. i was made a discord bot , its on the site repl.it but when i made it i dont know how to do it online can someone help me ?

olive oxide
#

Оh sry

limpid fable
polar mantle
#

hi i want to change my bot's Profile pic on topgg i cant figure it out how can i do it

#

anyone?

silent sinew
#

Change it from Discord aplication portal

prime depot
#

hey

#

i just added a bot in top gg like 2 days ago
i wonder how many days it will take to approve/decline it

light heath
#

Somebody help me ""_""

#

I can't register my server on top.gg

#

There's a issues but Idk what =_=

prime depot
mortal wing
#

mhm

prime depot
#

thanks

mossy smelt
#

how many more days....do i need to wait......to get my bot indexed ;-; 🙂

mortal wing
hollow trellis
#

it is

#

and even if it wasn't discord would have reset it

#

also this support channel is mainly about help related to the top.gg website

sullen zealot
#

okay

cobalt sleet
cobalt sleet
#

Dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

past light
#

How to put my bot offline

#

Aka reset

#

@cobalt sleet

cobalt sleet
prime depot
prime depot
past light
cobalt sleet
#

I didn't say I would help you in development

#

If you want someone to help you you should provide more information like what language you're using, the code you've written so far, what you've tried etc. Someone will probably be able to help you then.

past light
#

Ok

mossy smelt
mossy smelt
long ferry
#

Wait 2-3 hours after editing

#

It won't instantly appear

#

As well as your bot name being somewhat common

echo whale
#

Why my server count is zero

#

it is in 69 servers

#

ok thunk you

mortal wing
mossy smelt
#

so my friend got some people to vote for it

#

i just use 2 accounts to vote 🙂

#

ig my hard work is finally paying off

limpid fable
sturdy swan
#

my bot joining and instantly leaving a server ?

#

help me pls

#

pls

#

2 peopleinvited my bot
and not event 1 second
it left
how is it possible ?

#

if someone dont likes it would take some time to remove

#

but

stoic socket
#

Not a site issue

digital fable
#

guys i need help

#

a verification is needed

cobalt sleet
tender arrow
cobalt sleet
#

They're not necessarily ban evading.

limpid fable
cobalt sleet
#

Who's banned?

limpid fable
cobalt sleet
#

From auctions?

limpid fable
digital fable
cobalt sleet
#

Not banned

cobalt sleet
cobalt sleet
hidden rootBOT
#

@digital fable

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

  • We cannot provide support on how to get your bot verified.
  • We are not affiliated with discord's bot verification system.
  • Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.
limpid fable
#

.❤️

digital fable
#

You verify your bot on your bot's application page, under the "Bot" section in the sidebar

#

what is it

sturdy swan
#

I redeemed the vote credits and where will this be stored?

long ferry
#

In your auction credits

#

dblcredits

hidden rootBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

long ferry
#

dblauctions

hidden rootBOT
tranquil ridge
#

https://top.gg/bot/574971439241887745
This bot is no more
this bot is offline from months
and the support server which is there
no one has talking from months
Please remove this bot from your website

dense sluice
#

@long ferry How We Get 15$ On How Many Votes We Get It

honest galleon
#

hi, have a question. why can't i use this link from imgur?

mighty raft
#

I can't edit my page

#

The edit option is not showing up

spare python
#

is there a reason why i cannot set a theme preference and it always gets reset even after saying it was saved?

mighty raft
#

What do I do now?? bugcattired

dense sluice
twilit acorn
#

trying to update a team and just get this: PATCH https://top.gg/api/client/teams/8241937695177900032 500: Internal Server Error

#

tried clearing cache and cookies

#

same for updating bot announcements

stoic socket
#

It resets monthly

mighty raft
#

I added the bot to the server but this thing is still showing up

dense sluice
#

Mhm okiee

mighty raft
#

How do I get rid of that?

dense sluice
#

Ye thats whows

#

Shows

#

U cant get rid

royal junco
#

I cannot able to add my bot in top.gg saying that my bot is not public but I made my bot public.

#

and also saying that there is validation errors

sterile walrus
#

for giving search feedback, would it be best to put them here, or on the GitHub issues page?

royal coral
#

are we allowed to add patreon links so people can send money so I can pay vps prices?

#

yeah but i just wanna know if we can add patreon also

grand ravine
#

if you're willing to give donation rewards, patreon is not an option

royal coral
#

*to one of the bots commands

royal coral
grand ravine
#

other than that, sure, the only linking rule is that you cant link to other botlists

royal coral
#

just a generous 'donate' command

#

ill make it clarify stuff like you dont get much in return (other than any default patreon perks), but it does help pay towards the hosting

sturdy swan
twilit gust
#

Hey! What's the cost for listing a bot? I couldn't find any information on the website

sturdy swan
twilit gust
#

I also checked the pins, I could be an idiot though

sturdy swan
#

dblauctions

#

listing is free

stoic socket
twilit gust
#

Oh, I misread the announcements

sturdy swan
twilit gust
#

I thought they switched to listings being paid

#

sigh

#

it's gonna be a long day; thanks guys

stoic socket
#

Listings are free, advertising is not

stoic socket
twilit gust
#

Oh and for auctions since I'm here

#

Is ~$1500 a good amount for a front page listing?

sturdy swan
stoic socket
#

Oh yeah thats a lot lmao

#

prices are usually $500-$1000, sometimes more

twilit gust
#

Cool cool, was trying to get a feel for it

stoic socket
#

for one week

twilit gust
#

Sweet

#

👍 Thanks again, have a good one yall

wary zealot
#

i have a question, do voting the server do anything? i mean the only thing that works is only is in top.gg homepage but when i search for a specific server, it feels like it doesn't do anything

green osprey
#

how can i know if my bot accepted or decliend

winter walrus
hidden rootBOT
#

@green osprey

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

green osprey
winter walrus
winter walrus
#

Yes

green osprey
#

wait lemme check

#

omg lets goo ty alot

mossy smelt
#

umm what?

#

and also i have Delta here.....so why ain't it showing?

mortal wing
#

known issue

mossy smelt
#

is everything o'er here known issue?

odd ridge
#

Yes

mossy smelt
#

nice

odd ridge
#

Site been broken for Litterally a year or so now

mossy smelt
#

so y not they fix it?

mortal wing
mossy smelt
#

because 🙂

stoic socket
#

thats the current fix

rocky frost
#

Hi i wan't my description back zoomeyes

eternal tangle
#

can anyone say

#

how long does top.gg take to approved bots

#

?

#

for now?

stoic socket
#

it seems to be a max of 1week atm

#

no actual set time

eternal tangle
#

my other bot had been verified in 1 hour thats why lol

rocky frost
#

Can i have my long description back?

mortal wing
rocky frost
#

Bruh

#

I forgot abt it

#

:?

#

rip

stoic socket
#

Well was your bot declined?

rocky frost
stoic socket
#

Then it was deleted

#

They don't save it

#

there are 110,044 declined bots they're not going to save all the details of them all

rocky frost
#

It got declined cause of this

Your bot's commands have emojis or gifs that could cause epileptic seizures due to its flashy and flickering nature. Please remove all content of such nature in your commands.
#

Rip

green osprey
#

why my bot doesnt show up if i search for it?

rocky frost
rocky frost
#

Was it approved?

green osprey
green osprey
cobalt sleet
mossy smelt
#

okeh

royal junco
cobalt sleet
#

Clear your cache, wait 30 minutes and try again

tawny bobcat
#

Did someone delete the homepage? KEKW

#

Getting express error "Cannot GET /"

stoic socket
#

@quartz willow homepage is gone again KEKW

rocky frost
#

Hi guys which emoji is should replace?

winter walrus
stoic socket
stoic socket
rocky frost
#

Can i ping?

stoic socket
#

DM him, its easier

#

for him

winter walrus
mossy smelt
#

umm...what am i supposed to do with this?

winter walrus
hidden rootBOT
short ether
stoic socket
#

Try refreshing

short ether
#

ah, there we go, took a few refreshes

stoic socket
#

Ah wait

#

Ignore my ss

short ether
#

😄

quartz willow
#

should be fixed in a few mins

twilit acorn
#

it's not timing out, but i'll give it a few mins

quartz willow
#

also you're using an internal api endpoint which we don't provide support for

#

unless you're just on your browser in which case you just need to wait for a fix

twilit acorn
#

im trying to update it on the website

quartz willow
#

gotcha

twilit acorn
#

updating bots works sometimes

#

but other times it either fails or with other endpoints i just get a 500

quartz willow
#

Should be working again now after refreshing

#

let me know if you still get 500s

twilit acorn
#

i'll clear my cache and try again

tough terrace
#

is snipe command banned in discord tos?

#

people said me to remove it and they showed me a thing in dank memer cause why they removed

twilit acorn
quartz willow
twilit acorn
#

ah kk

sterile cosmos
#

Hello. how are you all?
Is there anybody who has experience with discord invite bot?

#

I wish some help here.

stoic socket
#

what do you mean

#

how to invite a bot?

sterile cosmos
#

well the bot send invite link to the people in discord.

#

so is it possible?

sturdy swan
#

767054571314872345

sterile cosmos
#

hmm. what is this?

sturdy swan
#

@sturdy swan

#

@pliant mauve bonk this user

pliant mauve
#

thanks for the report

sturdy swan
#

how do i setup that the bot will know when someone votes

sturdy swan
sterile cosmos
stoic socket
sturdy swan
#

But yes

tight needle
#

my bot is not displayed and i cannot log in

sturdy swan
#

elaborate please

stark minnow
#

When are the hours??

#

That they look at bots

#

And timezone pls

sturdy swan
crude anchor
#

i have applied one month no rely

stark minnow
stoic socket
stoic socket
crude anchor
stoic socket
#

not necessarily

crude anchor
#

or its not reviewed yet

stoic socket
#

they promoted 5 to trial br

#

so they recentely looked

stoic socket
stark minnow
stoic socket
#

you host the bot on your phone??

sturdy swan
#

they must be using termux

stoic socket
#

ah

#

or bdfd

sturdy swan
#

I added my bot to the system but it didn't come to the log channel why

stark minnow
mortal wing
#

mod logs are only for mutes, bans, kicks, and declined bots

sturdy swan
#

When Is My Bot Confirmed At Top.gg

mortal wing
#

takes a week or longer

queen owl
#

I found site that steals data from topgg

#

Is it ok or I need to report it somewhere?

mellow ocean
#

can someone help me remove my bot from top.gg well my main account got disabled and discord is denying to give my account back so im making a new bot

stoic socket
#

By any chance is it rovelstars?

queen owl
#

nah

stoic socket
#

I was gonna say, I reported them recently

#

Scraping top.gg site data to put on their own bot list

vagrant wigeon
#

what site is it?

stoic socket
#

@queen owl ^

queen owl
#

It gets servers count and bots from topgg

ornate remnant
#

Guyas is making a alts of bot until the main one get verified legal?

queen owl
#

I didnt add servers count anywhere but topgg

#

and i didnt add this bot here

hard mauve
#

How much we can earn per bot???

stoic socket
#

Possibly Look into adding premium commands

ornate remnant
#

This is not working

hard mauve
stoic socket
hard mauve
#

Ok

zenith pumice
stoic socket
waxen rose
vagrant wigeon
hidden rootBOT
waxen rose
#

thanks 👍

vagrant wigeon
#

no worries!

blissful sonnet
#

hey @vagrant wigeon can you tell me how i leave team created on top.gg as its showing on my profile -_- its created by me only

vagrant wigeon
blissful sonnet
ruby moth
#

can i get info about votings pls

glossy surge
#

How do i get my bot remove by top.gg?

stoic socket
stoic socket
torpid sun
glossy surge
stoic socket
#

DM a mod

#

@vagrant wigeon thats right isn't it?

glossy surge
ruby moth
# stoic socket wdym

i mean like
u admins have a command access like dbl vote ryt?
i want to check that

torpid sun
stoic socket
vagrant wigeon
glossy surge
#

ok

stoic socket
sturdy swan
#

why i can't even vote my own server

broken glade
#

Are there any multipliers for votes?

sturdy swan
#

what ?

broken glade
#

as in, 1 vote counts as 2?

#

some other websites do that just wondering if this does

broken glade
sturdy swan
#

oh

#

btw my issue fixed

broken glade
lunar dew
#

dawg i cannot sumbit my bot 💀

#

been 2 days already

#

tried 3 different browsers

#

cleared cache

#

cleared cookies

#

still doesnt work

safe mulch
#

how can i make it so it shows the server count on the bots page

long ferry
lunar dew
long ferry
#

Remove the long tags

#

These are broken

#

Maximum characters are 25

lunar dew
#

holy shit

#

thanks

vestal mural
#

Hi, we've been trying to get our server to appear in Top.gg's search results for a few months. Before, we weren't able to list it at all. Now, we've listed it, but it still doesn't appear. We use all 6 search terms and Top.gg comes back with 0 results. What do?

long ferry
#

edit it, then wait again

#

wait up to 2-3 hours or so, possibly even a day

vestal mural
#

Thank you

#

Follow-up question:
I noticed that an old admin had added some NSFW emojis. They showed up on the Top.gg page.
I have since removed them from the server. Does the emoji list update with Top.gg's search results?

long ferry
#

it should re-fetch them after a bit yeah

#

If they didn't, try kicking dsl and re-adding them

wet mauve
#

Why I can't put only dark theme (it says something is wrong)

sturdy swan
#

hi my bot doesnt get approved, i add it 12 days ago

#

@long ferry

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

sad

long ferry
long ferry
#

be patient

sturdy swan
wet mauve
vivid frost
#

so now i wait for my bot to get approved or denied rigth

#

?

dense sluice
#

@sturdy swan we waiting from 4 days ):

sturdy swan
#

i add bot again

long ferry
#

Your bot was declined

#

Resubmitting does not put you back, you go through queue again

vivid frost
#

sad

vivid frost
long ferry
#

Scroll up

vivid frost
#

ok

#

oh ok

#

got it thanks

lime lance
long ferry
#

known issue

#

the devs are currently on it iara_nod

lime lance
#

ok, thx for the information.

plush reef
#

hey the option to add other users as devs isnt available anymore?

long ferry
#

nope is removed, consider using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
plush reef
#

ok

#

why my bot not shows up here?

long ferry
#

caching related, give it 2-3 hours

plush reef
#

ok

#

ty

polar night
#

So my bot went down when the reviewers were reviewing my bot, should I contact someone about it or just wait again?

long ferry
#

that was a correct decline when, wait again

polar night
plush reef
#

it send me to error page

#

ok

#

dblteam

#

then wat i do

long ferry
#

go to your server/bot and transfer the bot/server to that team

plush reef
#

ok

#

ty

solar compass
#

I did

deep notch
#

Hey, so I have been trying to advertise my bot a bit more, but when i select "Discord Bot", it says I don't have any bots yet. How does the Auction Request work exactly?

long ferry
#

known issue, use other product for now

deep notch
#

ok cool, thanks

jolly jacinth
#

how can i make a message that sends whenever someone votes for my server?

spark hearth
#

Not sure if this is a known issue but when I try to set my bot's theme preference to "Dark Theme" it gives me this error.

latent bobcat
#

Avatar on profile not updateing?

spark hearth
#

Also do changes such as description have to be approved?

latent bobcat
#

changes if your bot approved no

spark hearth
#

Not sure they aren't updating right away

spark hearth
#

When I click "Edit"

wicked galleon
#

how do i promote my BOT?

stoic socket
#

Adverts?

stoic socket
wicked galleon
hidden rootBOT
stoic socket
#

^

spark hearth
wicked galleon
#

OK thank you

stoic socket
#

Read this @spark hearth

spark hearth
stoic socket
#

Nope

wicked galleon
spark hearth
#

Ah looks like it worked, just took a bit to update

stoic socket
#

So you would say I'll pay X amount, and whoever is willing to pay more/gets the highest bid at the end of the bidding time will get the top spot

wicked galleon
#

Ok, so for me to get a Disclosure Boost for my bot, do I have to participate in an Auction?

#

Or there is no such option?

spark hearth
#

Is opening links in new tabs not allowed though the description?

#

This should open the link in a new tab but it doesn't:

<a href="https://youtu.be/dfowch0KJ7E" target="_blank">Demo Video</a>
stoic socket
#

if it uses JS, then no

#

it only supports html, markdown and css iirc

spark hearth
#

Correct that is a simple html anchor tag

#

It opens the link in the same window, even though target="_blank" should make it open in a new tab

stoic socket
#

@pliant mauve can you confirm

#

_blank is classed as js afaik

spark hearth
pliant mauve
#

I assume that's still valid since its an html attribute

stoic socket
#

There have been other issues with it before

pliant mauve
#

if it doesnt work then that means it's not possible to do so

spark hearth
#

Well that sucks. Kinda annoying to not stay on the top.gg page. Potential to retain more attention if implemented?

boreal meteor
#

Alright, so Ill post it here. When (I) made my servers top page, it was made through this discord account. It listed both this discord and my own/main account as creators. This past week, I find out that this account has been forced removed as the 'creator' putting that only on the other account.

How does that work because Now I cant use accounts without re-requesting access on the other account when it was originally tied to this one (when going to the auctions page under this account it will not let me select the server that it had made).

winter walrus
#

Does the server page display this account as a creator?

boreal meteor
#

Not anymore. 2 weeks ago it did when we had a different issue resolved. This past week when we went to go and bid on auctions, it was removed and only the server owner (also myself/my main) is listed.

woven thunder
winter walrus
boreal meteor
#

Yes

hidden rootBOT
#

@woven thunder

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

mortal wing
woven thunder
#

Okk

winter walrus
# boreal meteor Yes

Oh, well not sure what the issue is. But to solve it u can create a team and add your server to the team

boreal meteor
#

besides transfering ownership to a team, is there a way to transfer it to a specific individual account then?

#

And in terms of the auction, since that was tied to this account but the server no longer is, am I supposed to re-request auction access on the other account then? Because that also has not been submitting (clicking the button doesnt seem to do anything)

solar compass
#

Hello when would ik my server been approved for top.gg

mortal wing
#

servers get added automatically theres no verification for it

solar compass
#

Oh ok

solar compass
#

i tried to do this but dont see it?

novel tiger
#

how to change pfp and name bot in top gg

merry sandal
stoic socket
stoic socket
novel tiger
stoic socket
#

You have to refresh data on the bot page

merry sandal
stoic socket
#

@deft python do dblrefeshdata

merry sandal
novel tiger
#

oooo ik ik

stoic socket
#

The “Refresh Data” button

#

On your bot page

novel tiger
#

yes i saw that

fallow reef
#

I tried to vote but the video freezes then reloads

sturdy swan
fallow reef
#

Safari

#

It only does it late at night

solemn temple
#

how long does transferring take of ownership?

tardy trellis
#

I have so many votes for my server but i can't see the credits for them or atleast how many votes , no.of votes are visible in public but i can't see them in the editing section

primal pelican
#

Hello I wanted to know how our bot is accepted we receive a message where ?

solemn temple
primal pelican
#

Ok thx and if my dm is shut down can it send a message?

solemn temple
#

No

primal pelican
#

Ok

solemn temple
#

When I try to transfer ownership on the website it dont do anything.

mighty raft
#

My edit button keeps disappearing sjdjsjejdj

fallow reef
#

I still cant vote

fallow reef
#

😐

blissful ermine
#

How long is the wait list rn

ruby moth
#

Is it possible to spend 15 USD from vote credits irl?

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

fluid rapids
#

One message removed from a suspended account.

ruby moth
#

I see

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

ruby moth
stable pike
tight agate
#

My bot's name is "Líofa"

I didn't have the foresight to realise that for people to search for it they would need to include the ' í '

Is there any way I can make my bot searchable from just "Liofa" on top.gg without changing the name of my bot?

blissful sonnet
loud vector
#

hey, how would I fix this?

mortal wing
#

Wait till it gets fixed.

loud vector
#

oh so its broken

#

nice

willow wave
#

i can't acess my profile what dóe i need to do?

mossy smelt
soft wharf
#

Can someone tell me why can't I transfer my bot on top.gg?

soft wharf
earnest falcon
#

Why does it show that my server didnt get published if i clicked on finish and post?

soft wharf
#

This new website looks cool but has hell lot of bugs.

glass yacht
#

Hi

#

It was about to reach 100 votes

#

Now

#

It is not top.gg is not showing any server that u hv added

long ferry
#

What do you mean not showing

glass yacht
#

It is showing u don't hv any project

#

I hv added 2 servers

#

And 1 server was about to reach 100votes

earnest falcon
#

I posted my Server on top.gg and its says that it didnt even publish and i have 20 votes on it
and on the analiystic it says 0

#

pls help

green osprey
#

why i still cant find my bot in the search box even if it approved

long ferry
#

-bots 889384139134992425

wild stoneBOT
#

tickNo This user has no bots

#

tickNo This user has no bots

long ferry
#

As you can see

#

Ohh servers?

dense sluice
#

@long ferry can we know how many bots in queue

trim zephyr
#

C

#

D

#

Hi

dense sluice
#

I am waiting from since 4 days no one is reviewing bots new bots are getting reviewed before my got named chirp me waiting from 4 days @long ferry

#

@trim zephyr #general for chatting this sis support channel

trim zephyr
#

Ok

hidden rootBOT
#

@dense sluice

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

any idea how do i creat my own discord bot widget not with top.gg?

long ferry
#

dblreviewedbefore @dense sluice also read that

hidden rootBOT
#

@dense sluice

Why is another bot reviewed before mine, even though I submitted it before?

Please read [the pinned message in this channel about why that might be the case.](#support message)

dense sluice
#

@long ferry Bro A Guy sumbited yesterday and today it got reviewed

mortal wing
sturdy swan
dense sluice
#

@long ferry ty i will resumbit

#

):

long ferry
#

Not sure what the goal of that is

#

You just have to be patient

mortal wing
#

why resumbit

#

huh

long ferry
#

Resubmitting just resets your position in queue

mortal wing
#

^^^

long ferry
#

Just read the full message above on why bots might be reviewed before yours

dense sluice
#

Oh ok

#

I am not doing

#

Resumbit

hallow ember
#

I need gelp

#

Help

long ferry
#

ask

hallow ember
#

Can I see the full bot queue so I know where is my bot

long ferry
#

no you cannot

hallow ember
#

Why

#

@long ferry

long ferry
#

because queue is confidential

hallow ember
#

Then how I know when my bot gets approved

long ferry
#

dblnotified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

hallow ember
#

I know this

#

I want time

#

When it gets approved

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

hallow ember
#

Ok

earnest falcon
#

i have done every step

#

and it doesnt nothing

long ferry
earnest falcon
long ferry
#

yes, edit it now and wait 2-3 hours

earnest falcon
#

or change some things

dense sluice
#

@long ferry like can we know number of bots in queue?

earnest falcon
#

i’m german my english sucks xD

long ferry
#

~500

#

can be more or less, queue size isn't really confidential

dense sluice
#

Bruh

#

One mod says 10

#

U say 500

long ferry
#

queue changes depending on how active we review bots

#

aswell as depends on how many devs submit their bot

gritty tangle
earnest falcon
long ferry
#

Bearbeite irgendwas auf der Server-Page und dann warte 2-3 Stunden

earnest falcon
long ferry
#

Scroll runter und schau ob da irgendwelche Fehler sonst sind

#

andernfalls zeig mal was du in deinen Tags hast

earnest falcon
earnest falcon
#

okay Danke

long ferry
#

nimm den längeren Tag raus, ist ein Bug

#

die Maximallänge bei Tags ist 25 Zeichen

dense sluice
#

@earnest falcon a tag can only be of 25 characters

#

^_^

earnest falcon
#

jetzt 2-3 Stunden warten dann sollte es gepostet werden oder?

long ferry
#

Nach den Devs Worten, ja

earnest falcon
earnest falcon
long ferry
#

Nein, der Server ist offiziell schon auf Top.gg, bloß noch nicht indexed/gelistet

torn star
#

Oh deutsche

lament fiber
#

bot logs still hidden?

long ferry
#

Yup still hidden

#

will eventually be shown again

sturdy swan
#

id where do i submit my bot

#

hi*

lament fiber
#

i just applied a new bot but didn't got any ping in the server

sturdy swan
#

kk sorry i thought it was somewhere here

lament fiber
#

1 mint before

sturdy swan
#

how to fix this

lament fiber
#

no

long ferry
#

seems like you're not authorized

lament fiber
#

we get a message when we apply a new bot

long ferry
#

That was a thing previously, now there's not

lament fiber
#

ok

solemn temple
#

Aurel any idea what to do. I am trying on your website to transfer ownership of a bot to my friend and it is doing nothing

cobalt valve
#

how to report a bot pls ?

stoic socket
cobalt valve
#

done thx

vale minnow
#

How can I add any one

#

@tepid narwhal

glass yacht
#

I can't see my server on top.gg

#

It is showing this

#

I hv added my server

#

And it was going to reach 100votes

solemn temple
soft wharf
soft wharf
glass yacht
#

I think it's a issue

#

dblissues

#

dbl issues

#

Bruh

soft wharf
glass yacht
#

Yea

#

Many issues cane

soft wharf
#

The theme looks good but it has too many bugs

glass yacht
#

We were about to reach 100 votes

glass yacht
prime depot
#

hey one of my friends said that u will not accept my bot if it use neko life api in NSFW commands is that true do i need to change the api before u try my bot ?

#

@cobalt sleet sorry for the ping but u are the only person who responded before to me Shy_Ananasa

prime depot
# cobalt sleet Yes

ok since that u didn't test it yet can i change the api in the next couple days or at least disable the NSFW commands before the test of my bot ?

long ferry
#

Resubmit once you have changed it

eternal tangle
#

can anyone how long will top.gg take to approve bots?

#

its been 3 days lol

delicate flint
#

why i cant post any announcement in top.gg?

remote jolt
#

help needed

#

anyone here

delicate flint
#

@remote jolt u indian

#

?

remote jolt
#

yes

delicate flint
delicate flint
delicate flint
remote jolt
#

@long ferry

#

: )

long ferry
#

Just ask what you need help with

#

And wait for someone who can help

remote jolt
delicate flint
remote jolt
stoic socket
long ferry
long ferry
delicate flint
eternal tangle
delicate flint
long ferry
delicate flint
#

or ur team is improving it?

long ferry
delicate flint
remote jolt
delicate flint
#

dbl-issues